16 minute read
Products
Village Roadshow Theme Parks agree long-term technology partnership extension with accesso
accesso Technology Group has announced an extension to its technology agreement with Village Roadshow Theme Parks, with the attractions operator now set to continue using accesso ticketing, virtual queuing, guest experience management and distribution technologies at its five Gold Coast properties through to 2027.
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The agreement, which has the option to be further extended through to 2029, will see the international ticketing, guest experience management and distribution solutions provider deliver its personalised, mobile-first self-service options to its guests at Warner Bros. Movie World, Wet’n’Wild Gold Coast, Sea World, Australian Outback Spectacular and Paradise Country.
VRTP’s partnership with accesso, which commenced in 2017, has been redefining the guest experience at its Gold Coast properties with the use of cutting-edge eCommerce, ticketing, point-of-sale, virtual queuing and guest experience solutions - all designed with a simplified, value-driven and mobile-managed guest experience in mind. E: sales@accesso.com, www.accesso.com
Moshtix reveals exclusive Ticketing Partnership with Merivale
Moshtix has announced a long-term partnership with entertainment and hospitality group Merivale that will see the Ticketmaster company become the exclusive ticketing partner across all venues owned by the group. Working to deliver a worldclass ticketing solution across its annual calendar of general admission events, Merivale will have access to Moshtix’s everexpanding suite of ticketing, reporting and marketing integrations that aim to provide market-leading solutions to the group’s hospitality and nightclub ventures.
Merivale’s key club nights, including Lost Sundays, ivy Thursdays, WAO, POOF DOOF, Boogie and Marco Polo, will gain access to Moshtix’s automated customer journey, specialist assistance across programmatic and paid marketing campaigns and in-depth reporting data via Moshtix Insights.
A cornerstone of the partnership will also be the development of collaborative data-led strategies specific for hospitality groups with Merivale and its team able to harness the full potential of Moshtix’s API and integration capabilities to consolidate its wealth of data into a single platform. Contact 1300 438 849, www.moshtix.com.au SugarCRM and ResPax partnership delivers first fully Integrated CRM and Tour Booking Platform for Tourism Industry
SugarCRM, provider of the award-winning AI-driven CRM platform and ResPax, a leading tour reservation system provider have formed a strategic partnership offering the first fully integrated CRM and tour booking platform for the tourism industry.
The goals of the partnership are to help fuel travel and tourism industry growth through cutting-edge tools to scale operations, turbocharge visitor numbers, boost customer experience and loyalty, enhance job creation and drive revenues.
ResPax streamlines tourism operations, giving customers a single workflow to manage all their operations with online bookings, channel manager and enterprise-grade reservations system, so tour operators and travel agents can spend more time growing their business.
With this powerful combination of technology, operators can achieve the benefits of a holistic view of customers, tight data integration and collaboration, and enhanced customer insights fuelled by AI. Contact 02 7228 0074, www.sugarcrm.com
24/7 Software continues international expansion with Australasian launch
Cloud-based operations and safety management platform 24/7 Software has announced the acceleration of the expansion of its global footprint in Australia and New Zealand.
The Florida, USA-based global provider of operations and safety management software for venues and events has expanded its AWS Cloud infrastructure in Sydney to manage significant increases in demand for the platform globally. 24/7 Software has also launched an integration with WhatsApp, with both push and pull notification messaging, to enhance real-time communications and maximise the guest experience for international patrons. 24/7 Software, which began operations in 2007, currently serves hundreds of sport and entertainment venues in North America - including 93% of NFL venues, 80% of MLB venues, 75% of NHL venues, and 70% of all NASCAR Cup venues while international customers include The O2 Arena and Lord’s Cricket Ground in London, FC Barcelona in Spain and for Melbourne’s Marvel Stadium and Melbourne and Olympic Parks. Contact: 01 561 421 1520, www.247software.com Send your product news to leisure@ausleisure.com.au
Lakeside Stadium and MSAC from the air.
Victorian-based digital ticketing provider INTIX has announced that it will be providing ticketing solutions for Melbourne Sports Centres venues.
Melbourne Sports Centres (previously known as the Melbourne Sports Hub) encompasses the Victorian Government owned Melbourne Sports & Aquatic Centre (MSAC), Parkville (formally known as the State Netball Hockey Centre), Lakeside Stadium and the MSAC Institute of Training.
The multi-site sport facility operator aims to enable sporting organisations and individuals to achieve peak performance, reach their potential and deliver world-class events.
In August MSAC passed 25 years of operations, marking the occasion with an event for its sports partners that recognised the venue’s achievements over a quarter of a century of operations. Email: help@intix.com, www.intix.com.au
Endless Surf concept for the Gold Coast
Endless Surf partnership with Myrtha Pools to solve wave pool construction and maintenance challenges
Aiming to alleviate many of the common challenges that surf park developers face when constructing and operating their surf lagoon, a new pool building partnership between Endless Surf and Myrtha Pools has been announced.
The partnership will see state-of-the-art Myrtha Pools stainless steel pool technology available exclusively for Endless Surf projects.
Bringing decades of pool building experience for worldrenowned swimming pool, waterpark and resort development, Myrtha Pools are comprised of stainless steel panels with laminated PVC, delivering a cost-effective, long-lasting and sustainable solution to many lagoon construction problems.
Backed by a 25-year warranty, showing how durable the technology truly is, Myrtha’s entry into the surf pool space is a natural progression, according to Endless Surf President, Paul Chutter.
Chutter explains “as many of our Endless Surf projects are starting to enter construction phases, we are thrilled about our new partnership with Myrtha Pools and all the benefits it brings to our clients and their developments.” Contact Yvette Audet, Myrtha Business Development Manager for Australia and New Zealand on 0410 411 975, E: yvette.audet@myrthapools.com
Envibe gets new look for its online customer portal
Leading industry management software platform Envibe’s online customer portal has received a makeover, with the addition of new icons, opportunities for more customisation and other enhancements to ensure it remains visually appealing and easy to use on a wide variety of devices.
The changes are the first phase of their ‘Look and Feel’ update, which aims to ensure Envibe’s user interface for aquatic, fitness, recreation and sport facilities is the easiest to use of any management system on the market.
Dushayant Dhar, Jonas Leisure’s Head of Sales and Customer Success, stated “it’s an important step in the ongoing evolution of our software, and one that helps ensure Envibe remains the leading light of modern leisure management solutions.”
Dhar advises that one of the first changes users will notice when visiting the customer portal is that it’s a lot cleaner.
Icons have been added to the Courses page to help visually differentiate between course types and locations and the navigation has been improved to allow people to more easily view dates and times for course sessions that are not yet full.
Envibe’s customer portal can already be customised and embedded into client websites, whether they are a council or a private facility manager. Contact 02 9906 7522, E: info@jonasleisure.com.au, www.jonasleisure.com.au
House of Tickets rebrands as Ticketworx
House of Tickets, Australia and New Zealand’s foremost ticket specialist servicing some 2,700 clients and producing in excess of 30 million tickets per annum, has announced that it has rebranded Ticketworx.
Founded 15 years ago by Managing Director Nathan Simonds, the business’ products have evolved to include new technologies, especially in the digital ticketing and commemorative ticket spaces.
Specialising in thermal printers, custom thermal ticket stock, queue management, custom pre-printed tickets, 3d lenticular laminates, pack and distribution, custom wristbands, admit one style roll tickets, digital passes, generic thermal ticket stock, custom lanyards, plastic cards and microcom printers, the rebrand comes in advance of the company making a series of new product announcements. Contact 02 4862 3733, E: sales@ticketworx.com.au, www.ticketworx.com.au
Award winning pool heating and solar energy company Sunbather has announced the opening of their new manufacturing facility at their head office site in Hastings, Victoria.
Underlining the future of Sunbather’s Australian made products, manufactured since 1974, the new 1500 metre² facility - home for steel manufacturing works and warehousing - increases the company’s under-roof manufacturing space by a significant 75%.
Planned for almost 10 years, the facility was given the green light in May 2021 as local councils fast-tracked building approvals to stimulate building activity throughout lockdowns. This allowed the facility to be completed in a very short time frame given the disruptive state of supply chains.
Having recently been purchased by global aquatic industry manufacturer and supplier Fluidra, Sunbather now has enormous support in generating all-round continuous improvements to the business, particularly with respect to efficient and lean manufacturing processes, all of which brings more value to customers. Contact 03 5979 5777, E: info@sunbather.com.au, www.sunbather.com.au
Impact Wrap announces Evolution Wellness partnership
Impact Wrap, the leader in connected heavy bag fitness has announced a partnership with Evolution Wellness through their boutique fitness brand, FIRE Fit.
The partnership will see all FIRE Fit locations offering the proprietary STRIKE program leverage the Impact Wrap connected heavy bag fitness platform to increase member motivation and retention by providing members the ability to quantify their workouts and track their performance over time. Evolution Wellness becomes the first Asia-based fitness and wellness group to partner with Impact Wrap and leverage their workout management solution, solidifying their role as the world’s leading provider of heavy bag connected fitness. The partnership agreement will see Impact Wrap products initially in four FIRE Fit studios offering the STRIKE program; two in Malaysia, and one in Australia and the United Arab Emirates, the latter two being licensed FIRE Fit locations.
The partnership will expand to include 20 studios by the end of this year.
Apart from its STRIKE program, FIRE Fit also offers a number of other signature programs across different modalities including strength, HIIT and cycling. Contact +1 800 511-9590, E: gyms@impactwrap.com, www.impactwrap.com
Bioairtec spotlights air quality in gyms
Sydney-based Bioairtec, a distributor of air purification and sterilisation technologies across Australia and New Zealand, advises that air quality in gyms regularly fails acceptable standards, with high levels of airborne dust, formaldehyde and carbon dioxide.
They note that “during exercise, we take in more air, drawing air pollution deeper into our lungs. Athletes travelling for competitions are particularly susceptible to catching airborne viruses and bacteria, and getting ill can severely hamper performance.
“When we go to the gym, we push our bodies to the limit, hoping to become stronger, healthier and fitter. The truth is that many modern gyms, particularly those in urban areas, may be harmful to our health. Levels of airborne dust have been found to be high in gyms, partly caused by the high human traffic and constant movement of people and equipment.”
Bioairtec highlight that formaldehyde and volatile organic compounds (VOCs) are a problem, off-gassing from equipment, carpets and cleaning products. Contact: 02 8231 6500, www.bioairtec.com.au
Catapult launches next generation of video analysis for ice hockey
Global sports data and analytics company, Catapult has revealed the next generation of video analysis for the sport of ice hockey.
The new solution, originally built for Formula One and expanded to football, rugby, and recently basketball, will allow for the seamless integration of video capture, cloud-based sharing, and analysis of contextualised performance insights.
While Ice Hockey is not as big a sport in Australia as it is elsewhere in northern hemisphere countries, the extension of Catapult’s video analysis solution to this sport shows continued momentum of their growth strategy to expand their video solution to more sports.
Long trusted by hockey teams around the world, Catapult currently has a league-wide agreement with the National Hockey League in North America and works with approximately 250 teams in eight different countries. The new solution will be an enhancement to the widely trusted Thunder video analysis tool, which will be fully integrated. Email: onemarketing@catapultsports.com, www.catapultsports.com
New Brimbank Aquatic and Wellness Centre features Life Floor’s wildlife inlays in its splash park
Among a range of innovations at the new Brimbank Aquatic and Wellness Centre located in Melbourne’s north-west, Life Floor has introduced a flooring inlay in the children’s aquatic play featuring Australian wildlife.
The aquatic playground uses 12 vibrant Life Floor shades including terracotta, pomegranate, goldfish, sunshine, sandbar, sandstone, ivory, seafoam, turquoise, iceberg, aviator and ocean - in a unique pattern which captures a local organic rock formation making it an exciting, colourful and safe environment for children to play.
The Life Floor Design Studio fine-tuned the conceptual design created by Williams Ross Architects that was inspired from the nearby organic rock formation. The curves between the 12 different colour changes - which was important to the Designer’s intent - was made possible with Life Floor tiles as they are easily cut to form a flowing, seamless pattern.
Commenting on the project, Grant Burgess, Managing Director, Life Floor Australia and NZ, stated “a terrific feature of Life Floor is its amazing array of colours and this installation displays over one-third of our colour palette. “The curved design certainly took time to cut and install but the finished product is certainly going to excite youngsters - especially the hopscotch court and the array of Australian wildlife tiles.” Another innovation is the hidden impact pad at the base of the slide runout which uses a thicker Life Floor tile to further cushion the flooring while the new Centre is also the first installation using Life Floor’s new library of inlays featuring Australian wildlife.
Built by ADCO Constructions, the Brimbank Aquatic and Wellness Centre aims to be Australia’s first zero emissions aquatic centre. Contact Life Floor (AUS & NZ) on 1300 721 135, E: info@lifefloor.com.au, www.lifefloor.com.au
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Embracing the evolution of digital software solutions, Technogym’s latest connected equipment offers personalised cardio training experiences with regularly refreshed content provided by expert instructors.
Featuring on-demand workouts for fitness, sport and health and available on all product lines, including the Technogym’s latest innovation in cardio equipment - the eight-piece Excite Live range - the connectivity is based on an intuitive interface that guides and motivates exercisers with personalised training experiences.
Delivering over 700 highly engaging, trainer led readily available sessions, so exercisers can find the workout that best meets their needs, there are six progressive sessions in each goal-based training series, such as ‘your first 5k’, drills and technique, fitter and faster and endurance and efficiency.
Members can boost their workout with pure energy from the best trainers, as sessions are led by 40+ ‘top talent’ trainers (leading personal trainers and social media influencers) who motivate exercisers to achieve maximum results. Contact 1800 615 440, E: info.au@technogym.com, www.technogym.com
Quayclean secures cleaning services contract for Melbourne and Olympic Parks precinct
Quayclean Australia has been awarded the cleaning services contract for the Melbourne & Olympic Parks (M&OP) precinct.
Advising that the company was proud to have been chosen as an M&OP partner and looking forward to a smooth and seamless transition, Quayclean Chief Executive, Mark Piwkowski stated “we are immensely grateful that M&OP has chosen Quayclean to join their team and work in partnership with all stakeholders to contribute to an exciting experience for all patrons.
“We are well experienced to quickly mobilise our teams to service this large multi-purpose precinct and are thrilled our teams are set, complete with new eco-friendly equipment, to commence work.”
Piwkowski said part of Quayclean’s solution is to support the precinct reduction in waste volumes and achieve high levels of recycling which contribute to carbon reduction, noting “our sustainability team will be working closely with M&OP management and other site partners to enhance recycling rates and reduce landfill diversion.” Contact 1300 897 117, www.quayclean.com.au
Advertisers Index
Advertiser Page No.
Active World 47
All About Turf 11
AMPSEA Conference 53
AUSactive Summit 43
AUSTSWIM 27
Axess 19
Business France 9
Community Summit 57
Forbo Flooring Systems 61
The Highgate Group 19
Hydrocare Pools 29
Jonas Leisure/Envibe 38 & 39
Life Floor 22 & 23
Myrtha Pools 15
Otium Planning Group 59
The P.A. People 35
ParkEquip 13
Perfect Gym 2 & 3
Piscine Global 75
ProSlide Technology 25
Quayclean 65
SLE Worldwide 49
Supreme Heating 31
Swimplex Aquatics 5
Tim Batt Water Solutions 76
Viva Leisure/Plus Fitness 7
VMA Venue Jobs 69
TRX founder reacquires and revitalises the global fitness brand
Global fitness brand, TRX has announced that the brand’s founder and former Chief Executive, Randy Hetrick has partnered with private equity veteran, Jack Daly, to reacquire the business.
Hetrick founded TRX after inventing the Suspension Trainer® as a SEAL Team Squadron Commander and will now lead the company as Chairman with Daly, who will serve as the Chief Executive.
Hetrick led TRX for more than 15 years before selling a controlling interest in the company and moved on to found the new outdoor mobile fitness venture, OutFit.
TRX Chief Executive, Daly advises “it’s a rare opportunity to acquire a brand that remains as well respected and revered as an innovator within its industry as TRX - the ability to leverage the incredible brand equity of TRX is what makes this such a compelling and worthwhile venture.
“Everyone loves a comeback story. Powered by Randy’s knowledge of the brand, the industry, and his personal passion for this brand, coupled with new world-class management, there’s little doubt about the success that lies ahead for TRX.” In Australia, TRX commercial products are distributed by NovoFit on 1800 628 824, E:info@novofit.com.au, www.novofit.com.au/brands/trx
GameDay and Stack Team App partner to provide fully integrated product offering
A partnership between GameDay and Stack Team App under the umbrella of Stack Sports aims to bring products closer together via a phased release plan over the coming months, to eventually provide a fully integrated product offering. GameDay works with a wide variety of organisations including grassroots sporting clubs/associations, professional clubs/teams, national governing bodies, event providers along with charities and foundations. GameDay provides a range of solutions including membership management, competition and tournament management, event/ticketing platforms and various digital websites, e- commerce, and online auction fundraising solutions.
Stack Team App is an Australian-based smartphone app trusted by more than seven million members and over 250,000 sporting clubs, teams, leagues and social groups in more than 150 countries. Stack Team App has helped transform the way coaches, team managers and volunteers are able to communicate and engage with their members. Choosing from a huge range of features, a fully customised app with a dynamically updating website can be created for free in less than 10-minutes.
The partnership between GameDay and Stack Team App sees as part of the first phase of release, GameDay Passport users being able to export a number of reports that will be able to be manually imported directly into Stack Team App. E: info@stacksports.com, www.stacksports.com
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