Speed up the VOI process

Verify Your Customer’s Identity Using INSTAid+

One of the first steps for all conveyancing and mortgage broking matters is to verify the identity of both parties. Unfortunately this can often be a slow and laborious process that delays the transaction and can be frustrating for all involved.

If this sounds familiar, you’ll be pleased to hear that InstaID+ combines the efficiency and ease of technology with the accuracy of online ID verification databases to speed up the verification of identity (VOI) process. InstaID+ is a wholly digital platform that allows you to verify the identity of buyers quickly and easily using online databases.

InstaID+ will confirm that the buyer is a real person and therefore a legitimate purchaser for the property.

InstaID+ will verify that the buyer is indeed the person presented in the identification. This can often be difficult to gauge in online transactions but InstaID+ will make this process easy to manage and completely secure for both parties.

InstaID+ will confirm that the buyer is active or ‘live’ throughout the purchase — minimising the possibility of identity fraud and cyber crimes being committed in your transactions.

InstaID+ will verify the buyer’s identification against trusted and independent verification sources, e.g. Australian Government Document Verification System, Jumio for document verification of IDs from over 80 countries, and the Australian Government Department of Home Affairs to verify immigration and visa details.

Pinksterboer Property is a specialist conveyancing and property development firm based in South Australia, focused on surveying, land divisions and conveyancing. The firm began using InstaID+ in July 2020 and is enjoying the efficiency and flexibility it provides to the business.

Prior to introducing InstaID+, they relied on a manual and time-consuming process of scheduling an appointment with the client to visit their office to provide ID and sight the necessary documents.

Due to the restrictions in place during COVID-19, this process took on another difficult dimension so they looked for another solution. They found InstaID+.

Now the file managers at the firm use InstaID+ to send a link to their clients. The clients then upload their ID to the app and confirm their identity digitally. Staff are able to see the results of this verification on the platform and quickly assess whether to accept or reject the buyer as eligible for the transaction. “It’s such a quick and easy process compared to arranging a time for clients to come in, which can often be difficult depending on a client’s availability, as well as the associated time taken to greet them and conduct the VOI.

“With InstaID+ all we have to do is send the link and the clients have the flexibility to complete their VOI when it suits them, like after-hours or on the weekends. We’re really enjoying the efficiencies and flexibility that InstaID+ offers us and our clients,” File Manager Jess Atanacio says.

InstaID+ has sped up the VOI process for Pinksterboer Property by almost 20% and has offered increased flexibility to their clients. This all while ensuring the transaction is completed on time and to the satisfaction of both the business and their clients.

If you’d like to enjoy the same benefits of InstaID+ at your business, forget the tedious paper-based VOI process of the past and enquire now about InstaID+ for convenient VOI.

International MEN’S DAY

Thursday 19th November, 2020

Men, dust off your Hawaiian shirts and get ready to RUMBLE! We haven’t forgotten about you.

International Men’s Day is coming up in November, so grab your mates, some nibbles and a cold beer as you listen to some hot topics.

For those that can, gather a group or tune in from the comfort of your home for an agenda like never before with inspirational speakers within the health space.

Keep an eye on your emails and socials for registration information to follow in October.

Independent research proves MORTGAGES & KEY LIFE EVENTS ARE TOP REASONS TO PURCHASE FINANCIAL PROTECTION

...BUT, THEY A NEED PROMPT FROM YOU!

Top 4 reasons consumers buy personal risk insurance1

43% Starting a family

35% Purchasing a home

34% Major financial change

28% Getting married or partnering up

Under 40’s are the largest buyers of personal risk insurance from direct channels incl. mortgage brokers2

9% 11%

13% 28%

38%

18-29 years 20-39 years 40-49 years 50-59 years 60+ years

Being asked is the most important

trigger1

Prompted by agent

Marketing materials

Advertising 15%

11% 30%

PROTECT YOUR CLIENTS WITH ALI’S MY PROTECTION PLAN

• Join approx. 4,000 mortgage brokers protecting clients with ALI • Convenient and affordable solution • Online lodgement • Adds an extra 10-minutes into your loan process • No health questions or blood tests • National BDM support to train and support you

Register your interest today... aligroup.com.au/register | 1800 006 776 | service@aligroup.com.au

1 Deloitte Life Insurance consumer purchase behaviour report, September 2015. 2 ASIC Report 588 Consumer Experiences with sale of direct life insurance produced by Susan Bell Research, published August 2018. My Protection Plan is issued by Hannover Life Re of Australasia Ltd ABN 37 062 395 484. It is distributed by Australian Life Insurance Distribution Pty Ltd ABN 31 103 157 811 AFSL 226403 (ALI). ALI receives commission for each policy sold. Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. You should consider the Product Disclosure Statement (available at www.aligroup.com.au) when deciding if this product is appropriate for you. © ALI Group July 2020.