Phone and Internet deals

Exclusive Benefits for FBAA Members

Finance brokers have always been highly mobile; whether working from home or out visiting clients. The COVID-19 environment has made this set-up even more unpredictable.

MOVOX, a unified communications technology provider, has been supporting FBAA since 2015 as the exclusive supplier of phone and internet services. MOVOX understands the communication requirements of the finance broker industry and provide expert advice and solutions so you can communicate seamlessly from the office, at home or on the road.

Traditional PBX vs a cloud-based phone system

If you’re wondering how to make your business phone ring at home, on your mobile or your PC using one phone number, deploying a cloud-based phone system is easier than you might think.

A traditional on-premise phone system is a box that would sit in your office somewhere connecting phones to the outside world. However, they require a phone line for each simultaneous call and adding new phones and maintenance usually requires a technician to visit onsite at a hefty cost.

Today, cloud-based technology means businesses can replace outdated phone hardware. A cloudbased phone system does not require onsite PBX hardware and avoids maintenance costs.

Cloud-based phone systems can help workforces be more productive as their desk phone can follow them, take messages, email them and conference them. Phones connect over the Internet so incoming calls can be answered anywhere in the world and outgoing calls appear as though they are dialled from the office phone number.

MOVOX’s Cloud PBX is hosted in “the cloud” at secure data centres throughout Australia. You can add additional handsets effortlessly as your business grows, from one to 100s of phones and without requiring additional phone lines — just plug in another phone.

MOVOX also provide a mobile application that allows you to manage your Cloud PBX phones, call forwarding, after-hours settings and listen to voicemail messages from anywhere.

Softphones

A softphone is a software application available for Mac and Windows computers or laptops or as a mobile application for iPhone and Android devices. They provide the same functions as a physical telephone handset by presenting an on-screen keypad and interface for call features such as mute, hold, and transfer.

Softphones connect to MOVOX’s cloud PBX over the Internet or if using a mobile softphone, over WiFi or mobile 3G/4G data connection. Essentially, softphones are another extension of your cloud PBX and use the same phone number, so you can answer incoming calls and make outgoing calls, on your mobile or PC, just like you were sitting at your desk — from anywhere in the world.

If you’re planning to use a softphone on your computer or laptop, you’ll need a suitable headset. And if you’re using a mobile softphone please ensure that your mobile phone plan includes sufficient data allowance.

Conference calls

Once exclusively available to the big end of town, conference calls have come a long way. Expensive equipment and dedicated landlines are no longer needed. In this COVID-19 landscape, businesses can bring teams, customers and suppliers together wherever they’re located without time limits, and importantly, without excessive call conferencing charges.

Participants join modern day conference calls by calling a dedicated conference phone number and entering a PIN. With MOVOX’s conference call service, you can record conference calls, distribute recorded files to participants, archive them and play them back on your computer or mobile phone.

Now that we look to be remaining partially isolated for an extended period, you may look at ways to improve your agility and flexibility with improved remote working and reduced overhead costs via cloud-based communications.

Through FBAA’s alliance with MOVOX, members can access expert advice, exclusive offers on a range of quality products and services, including a 5% discount on your monthly phone bill.

To find out how MOVOX communication solutions can benefit your business contact MOVOX’s FBAA account manager on 1800 100 800 or visit https://movox.com.au/partner-program/alliancepartners/fbaa