AustCham News Issue 205

香港澳洲商會

The Australian Chamber of Commerce Hong Kong

H O N G

K O N G

austcham news • Issue 205 | JAN 2019 8 In Conversation with the Governor of Victoria 12 AustCham Intern Programme

Building Asia Capability

17 Australia Day Quiz

The Road to GBA Members visit Shenzhen

Where Business, People and Ideas Connect

www.austcham.com.hk

BELIEVE YOUR HONG KONG, CHINA OR AUSTRALIA BUSINESS IS WORTH CELEBRATING? ENTER THE WESTPAC AUSTRALIA-CHINA BUSINESS AWARDS 2019 TODAY. www.austcham-acba.com

WHY ENTER? Gain high-profile exposure and recognition in Australia, China and Hong Kong Showcase your company’s success to employees, customers and key decision makers Put your brand in front of international business leaders Celebrate your success among your staff

NOMINATE NOW FOR THE 2019 AUSTRALIAN-CHINA BUSINESS AWARDS:

Business Excellence Award for Agriculture, Food & Beverage

Business Excellence Award for Business Innovation, Creative Industries and the Digital Economy

Business Excellence Award for Construction, Infrastructure and Natural Resources

Business Excellence Award for Consumer Services

Business Excellence Award for Cross-Border Investment

Business Excellence Award for Professional and Business Services

Business Excellence Award for Small-To-Medium Enterprises

Business Excellence Award for Sustainability, Diversity and Social Responsibility

PRINCIPAL SPONSOR

As the first Australian bank to open in Greater China and with over 40 years’ presence in the region, Westpac has played a key role navigating China’s incredible pace of transformation and helping Australian businesses of all sizes leverage opportunities in the important Australia-China corridor. As a 201-year-old bank, we understand the importance of long relationships, global networks and local knowledge, offering specialist teams across a range of sectors to ensure we understand the individual needs of our corporate and institutional customers.

Visit: www.westpac.hk or www.westpacbank.com.cn

Nominate Your Business Today – It’s simple!

Nominations are now open for The 2019 AustCham Westpac AustraliaChina Business Awards (ACBAs). For the past 26 years the ACBA program has recognised outstanding Australian, Hong Kong and Chinese companies operating in Greater China across both markets.

The ACBAs are the pre-eminent program celebrating the success of Australian, Hong Kong and Chinese businesses in Greater China, drawing nominations from small entrepreneurs through to large publicly- listed companies across a broad range of sectors. Winners will be announced at the Awards Gala in Hong Kong in May 2019.

The online entry form will take less than 10 minutes. Simply provide general company information, list your company’s major achievements over the past 12 months, and include your contact details to nominate your company for a 2019 ACBA Business Excellence Award - it’s that easy!

Winners will be selected by an independent panel of judges.

NOMINATE NOW

Meet 2018 ACBA Winners

Would you like to become a Member of Austcham or join our mailing list?

Then please visit www.austcham.com.hk for further details.

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The Australian Chamber of Commerce in Hong Kong

Rm301-02, 3/F Lucky Building, 39 Wellington Street, Central Hong Kong Tel: +852 2522 5054 (Hong Kong) Fax: +852 2877 0860 www.austcham.com.hk Enquiries: austcham@austcham.com.hk

Chairman's Column

O

n behalf of the Australian Chamber of Commerce in Hong Kong, I would like to express my warmest regards and best wishes for our valued members and friends as we embark on the new year. 2018 was eventful and indeed a momentous year full of milestones for the Chamber.

As we now return to the vibrant and enthusiastic working life in Hong Kong, we can look forward to a variety of new encounters and opportunities. With the resounding, positive feedback we have received from organizing more than 100 events the Chamber held in 2018, big plans are in the pipeline to maintain the quality of events we now have a reputation for.

The year will be off to a great start with our signature Australia Day luncheon with our special keynote speaker former Australian Foreign Affairs Minister the Hon Julie Bishop MP on 1 February at the Island Shangri-La. This is a terrific opportunity for Australia’s largest international business chamber to hear directly from Ms. Bishop who has been one of the few constants in the past years of federal politics, and a key player in forging the nation’s place on the world stage.

The 2019 Australia – China Business Awards (ACBA) will take place in Hong Kong this year. The Awards have recognised outstanding Australian and Chinese companies operating in Greater China and Australia for the past 26 years. These are the most prestigious awards celebrating the success of Australian and Chinese businesses, drawing nominations from small entrepreneurs through to large publicly-listed companies across a broad range of sectors. Winners will be announced at the Awards Gala Dinner in Hong Kong in May.

austcham news issue 205 Cover Story 5

Feature Interview 8

In Conversation with

the Governor of Victoria Australia Focus

Shanghai Scores AFL Matches for

Next Three Years Making an Impact

11

12

Building Asia Capability Industry Insight 14

Chinese Visitors Boost

Australian Tourism News 16 Australia Day Quiz 17

New Members

18

Corporate Profile

19

AustCham UOW

20

Mentor Programme Committees in Action 21 On the Scene - Christmas Mix

Yours sincerely, Andrew Macintosh chairman@austcham.com.hk

10

‘State of the Nation’ Focuses on GBA AustCham Intern Programme

I do encourage you to nominate your business by using this QR code.

Finally, I would like to wish you and your family a successful and prosperous New Year. You may also note that in Chinese zodiac, 2019 is the Year of the Pig which is a symbol of wealth in Chinese culture. So, I take this opportunity to wish you a healthy and prosperous 2019 and Year of the Pig.

AustCham Delegation Visits GBA

Qantas C sleep banner ad 195x55mm hires.pdf 1 4/8/2017 15:10:04

austcham news Online version

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3

Chamber Chatter

What’s Trending

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nd here we are wedged in that delicious pause between the Australian Christmas and New Year celebrations, and Chinese New Year which is just over a week or two away.

It is a wonderful opportunity to have a second run-up at our New Year’s resolutions. If at first you don’t succeed, try again at Chinese New Year. At least that’s what’s given me my second wind over my 20-plus years living here.

4

The new year is also an excellent time to take stock of the year past and to set goals for the new; time to draw a line under the not-so-good moments from 2018 and start the new year with a clean slate.

But as many of the most successful business leaders tell us, failure is not the problem, the problem lies with failing to learn from those mistakes. So, as you pick yourself up from the Christmas festivities, perhaps ask yourself not what went wrong last year but what did you learn?

This was one of the key points of discussion with our mentor programme which began our 2019 series of events. Goal-setting for our current cohort is critical and they were encouraged to map out key outcomes to ensure the benefits of our programme extend well beyond its conclusion.

And, in keeping with the New Year theme and our renewed desire to start as we mean to continue, watch for our first AustCham corporate wellness programme. This series will touch on a wide range of issues which many of you have told us are important – resilience, empathic leadership, nutrition, how to be the best “whole” person at work you can be, fitness, how to deal with mental illness in the workplace, how to live a healthy and balanced life – one of our challenges is to narrow this down into a really comprehensive and compelling programme so do look out for this. We aim to equip leaders with the tools to build better, healthier more productive workplaces and employees to bring a better version of themselves to work and to home.

A leading Australian who embodies this is former Minister for Foreign Affairs Julie Bishop.

Despite having a punishing schedule and being on 24/7, Julie Bishop has maintained an awe-inspiring commitment to fitness with her morning runs a regular sight on Australia television. We are all looking forward to hearing her reflections on life as one of the world’s most successful foreign affairs ministers, Australia’s international role and on leadership. By the time this goes to press, it is likely the event will be at capacity so I do hope you purchased your seat for this not-to-be-missed event.

It is also going to be a big year with the Australia - China Business Awards being held in Hong Kong in late May (see our Chairman’s column) which will lead into the AFL game between St Kilda and Port Adelaide in Shanghai in June.

We haven’t even mentioned the upcoming final report from the Royal Commission into Misconduct in the Banking, Superannuation, and Financial Services Industry due to be submitted to the Governor- General by 1 February. And then there is the Australian Federal election widely tipped to be held in May. So, a bumper year ahead. Buckle yourself in for what is going to a very interesting 2019.

On behalf of the AustCham team, our very best wishes to you all for a healthy, productive and inspirational 2019 – and Year of the Pig. Jacinta Reddan, Chief Executive, AustCham

AustCham Platinum Patrons

January 2019

Published By: The Australian Chamber of Commerce in Hong Kong Room 301-302, 3/F, Lucky Building 39 Wellington Street, Central, Hong Kong Tel: +852 2522 5054 Email: austcham@austcham.com.hk Editorial Committee: James Kelly Jacinta Reddan Advertising: Email: advertising@austcham.com.hk

Where Business, People and Ideas Connect The Australian Chamber of Commerce in Hong Kong is Australia's largest international chamber with about 1,400 members representing about 500 Australian and Hong Kong based companies.

It's the largest Australian business grouping outside the country and the second largest of 28 International Chambers of Commerce in Hong Kong. The AustCham mission is: To promote & represent business & values while enabling members to connect, engage & grow bilateral relationships.

Disclaimer: The views expressed in this publication are not necessarily those of the Australian Chamber of Commerce in Hong Kong, its members or officers.

The Australian Chamber of Commerce in Hong Kong takes no responsibility for the contents of any article or advertisement, makes no representation as to its accuracy or completeness, and expressly disclaims any liability for any loss however arising from or in reliance upon the whole or any part of this publication.

Copyright © 2019 The Australian Chamber of Commerce in Hong Kong

Printed on environmentally-friendly paper

Cover Story

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AustCham Delegation Visits GBA Andrew Whitford, Chair of the Greater Bay Committee provides this first-hand account of the Chamber’s delegation to Shenzhen.

F

ollowing the launch of the Greater Bay Area report in November, the GBA Committee organised a delegation of AustCham members to visit Shenzhen, one of the nine mainland cities making up the GBA. On a cold December morning, 23 delegates met at the new West Kowloon station for the 23-minute trip on the new highspeed train linking Hong Kong to the mainland. The whole process was seamless. The Hong Kong and China passport processing at the Kowloon station took no more than ten minutes, allowing delegates to get off the train and straight onto the bus to our first stop at Huawei.

We were greeted upon arrival at Huawei by two gracious black swans swimming in one of the many lakes in the sprawling Huawei campus. These swans are there to remind staff of the possibility of a black swan event (an unexpected event of large magnitude and consequence) and to always be prepared for such occurrences.

City within a city The delegation then toured the expansive campus which houses 60,000 of their 180,000 global workforce. The campus is a city within a city which includes two hotels, the Huawei university and various research and development labs.

We were then shown some of the technology currently being developed by the company.

This technology covered everything from smart cities to the latest facial recognition software to the latest in 5G telecommunications and handheld technology.

The tour was followed by a company presentation, highlighting their global presence which includes 500 staff in Australia. The company invests between 10 to 15% of annual revenue on research and development every year and this may increase when new technology such as the launch of 5G technology is being developed.

The day in Shenzhen provided an insightful overview of the energy, pace of change and the impressive technology being developed in this city.

We then met with China South City, a Hong Kong listed company that is developing and operating large-scale integrated logistics and trade centers across seven cities in China, including in Shenzhen.

The company develops large-scale sites on the outskirts of these cities into thriving residential and commercial hubs, demonstrating the incredible foresight and long-term planning that the company has. cont P.6

Cover Story cont from P.5

E-commerce hubs They provided the delegates with an impressive video presentation of their major developments across China before giving us a tour of their development in Shenzhen including an e-commerce hub, where we visited got one of the tenants, TomTop, a wholesale and retail online shop specializing in video games, computer accessories, home and garden items and clothing. The company began operating in 2004 and has witnessed spectacular year on year growth since its formation.

6 Next stop was the new corporate headquarters of Tencent the holding company of the WeChat platform. However, we very quickly learnt that there is much more to Tencent than just WeChat although it is still its most important product.

Tencent is developing some impressive technology in AI, facial recognition, robotics and VR. We were fortunate enough to experience the VR technology first hand. The company has also developed a medical division and is developing state-ofthe-art medical imaging technology.

The delegation at the two sq. km. Huawei campus.

January 2019

Reaching for the sky The final stop was the new China Resources headquarters colloquially known as the ‘Spring Bamboo’. This 67-floor building, which reaches 392 metres, is the third tallest building in Shenzhen. We were fortunate enough to visit the building before its official opening later in the month, which would coincide with the 40th anniversary of the opening up of China.

The day in Shenzhen provided an insightful overview of the energy, pace of change and the impressive technology being developed in this city. It also reinforced how close and how easy it is to get to Shenzhen from Hong Kong and how important it is that all of us in Hong Kong are aware of the potential opportunities so close to us.

While this was the first delegation organised by the Chamber, who need to be congratulated for an incredibly well-organised day, the GBA Committee will arrange another delegation to visit the Greater Bay Area in 2019 which I would recommend for anyone interested in learning more about the opportunities in this exciting part of China.

Cover Story

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Feature Interview

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In Conversation with the Governor of Victoria The Hon. Linda Dessau AC, the first female Governor of Victoria, was our recent special guest in conversation with moderator Tonya Roberts in a fireside chat hosted by the WIBN.

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ictoria’s football loving Governor, the Hon. Linda Dessau, speaks fondly of Hong Kong, a place she called home for three years.

However, the diplomatic former Family Court judge does let her bias slip.

“Hong Kong remains the most wonderful city, second to Melbourne.”

Her affection for the city stems back to the 1980s when she and her husband Anthony Howard were crown counsel with the Hong Kong administration. Hong Kong is where they go when they want to take a break from the “best city in the world”.

“A lot has changed and a lot remains exactly the same. I think I walk faster, I think faster, I do everything faster when I’m in Hong Kong. I know that can be exhausting but it can also be exhilarating,” said Governor Dessau.

“What a fascinating time it was for us in the early 80s; Maggie Thatcher had just been here. The very sensitive discussions had just started going through different stages. Some discussions were conducted with a sledge hammer, others with a velvet glove. The topic on everyone’s lips at that time was 1997.”

I do everything faster when I’m in Hong Kong The Victorian Governor was in Hong Kong as head of a delegation from Melbourne, the partner city for Hong Kong’s annual Business of Design Week.

“It’s the most enormous honour to Melbourne to have been chosen as the partner city in the Hong Kong Business of Design Week. We are really being recognised as one of the world’s great design cities in one of the world’s great design cities. The duality of that is not lost on us at all and it is exciting,” she said.

January 2019

“When we talk about design it is too easy to think we are talking about pretty objects, a nice glass or a beautiful light fitting. We are talking about that because that artistry is important to the human soul and to how we use objects and products. But we are talking about things that are far more wide reaching; bionic ears, trams stops that enable disabled people to use them seamlessly, and so on.”

After returning to Melbourne in 1985 she was appointed to her first magistrate’s role in the following year. ln June 1995, the Governor was appointed a Judge of the Family Court of Australia, where she served for 18 years.

Governor Dessau traces her sense of civic responsibility to the experience of her immigrant father.

“It started because my father, like so many others, came to Australia from Europe and was so very fortunate to be there.

So, encoded in me and all of us from the early stage was just how fortunate we were to be growing up in Australia, in Melbourne, in a country, and in a place where we had the rule of law and democracy and freedoms and safety and opportunities. So, it’s not hard with that background to also have it encoded in you that you give back to a community that gives you so much,” she said.

“We spend our lives in this role meeting good people, seeing good people, having the privilege to congratulate and thank good people for what they do and I feel it’s so important to emphasise that, because if we just read our news and watch our televisions we inevitably see what’s hard and tough and bad in the world. Our steady diet of daily work shows us what is so good and how kind and contributing people are.” cont P.9

Feature Interview cont from P.8

On 1 July 2015, the Hon. Linda Dessau was sworn in as Victoria’s 29th Governor, the first female in the role.

I said actually there won’t be any small talk “One of my friends, when it had been announced of my coming into this role, said to me that’s going to be difficult, you’re going to be making small talk for the next five years, and I said actually there won’t be any small talk because whoever you’re talking with is telling you interesting things, have a huge amount to offer, and it’s important to them to be talking with the Governor and that kind of buoys you up a lot.

“It’s not an effort, it’s not work, it’s a delight meeting people and listening to their stories.

“The conversations that interest me the most at the moment are public conversations and discourses and I worry about the binary nature of public discourse. I think there is so much more that can be said about and done about a better form of public discussion however complex the issue. The one that stands out to me is women’s issues and the ‘me too’ movement. I often listen to and read the debates and I just think they are so simplistic. You are for this or against that, and there’s so much nuance I feel we could be dealing with.

“It’s a funny role being governor because on the one hand

I have the capacity to lead some public discussion on the other hand I can say very little. I can never stray into policy or politics.”

She describes her time as AFL Commissioner as her favourite role, second only to her current position.

Asked if she kicks a football, the Governor laughs: “I’m better at administering footy than playing.”

“I was asked why does a serious busy judge want to waste time on football? It’s a thing of beauty.

“I love what footy can do and does do. It’s so much more than a game, anyone who thinks it’s just people kicking around a ball doesn’t understand at all. I loved the fact it was all about grass roots as well as the elite. I loved the fact it would encourage young people to be healthy and fit. I loved the fact it was multicultural.”

Her advice to young people reflects on the experiences of her own career.

“What I say to young people which is different from a lot of people my age say is be open, curious and agile, and keep changing careers if you want to,” she said.

“I think that young people are so lucky. Just give them the license and encouragement to pursue different things.

“When we told people at the bar where we had just started to establish good practices we were going to Hong Kong, they thought we were insane.”

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Australia Focus

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Shanghai Scores AFL Matches for Next Three Years The Australian Football League is to take a Toyota AFL Premiership Season match to Shanghai for the next three years with St Kilda to play Port Adelaide Football Club at Adelaide Arena at Jiangwan Stadium in June.

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he AFL have committed to have the St Kilda and Port Adelaide Football Clubs play in Toyota AFL Premiership Season matches in Shanghai for the next three years. The AFL is Australia’s premier Australian Football competition and has been staging Premiership Season in matches in Shanghai since 2017, the first AFL match for premiership points outside of Australia and New Zealand.

With support from the Australian Government, Tourism Australia, the Shanghai Municipality and the Yangpu Government over the past two years, Shanghai’s sport lovers and travelling fans have witnessed the showdown between the Port Adelaide and the Gold Coast Football Clubs. In 2019, spectators will be treated to a different clash as St Kilda Football Club, from Melbourne, Victoria, takes on the Port Adelaide Football Club.

Port Adelaide have been leaders in engaging the Chinese market for the last few years and St Kilda have sought the opportunity to join them in playing future Toyota AFL Premiership Season matches. The 2019 match will be played on Sunday June 2 in Round 11 of the Toyota AFL Premiership Season.

To be able to commit to playing matches in Shanghai for at least the next three years will allow the AFL and both clubs to develop long-term engagement strategies both in Australia and in China, while building on the growth achieved from two previous matches.

Millions of Chinese sports fans are now watching Australian Football on Chinese TV on a weekly basis throughout the season, with the annual Shanghai game attracting an audience the same size as an AFL Grand Final, creating stronger links between Australia and China.

Over 10,000 fans attended the past two matches and it is anticipated the 2019 match will show the continued excitement and engagement of local and travelling fans and is anticipated to again sell out.

There are a number of opportunities to be involved in the game, for more information visit http://www.shanghai2019.com.au

Minister for Trade, Tourism and Investment Simon Birmingham was present for the signing ceremony in Shanghai last November January 2019

2019 Match details: 2019 Toyota AFL Premiership Season, Round 11 St Kilda v Port Adelaide 12:40pm, Sunday June 2 - Shanghai, China

Making an Impact

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‘State of the Nation’ Focuses on GBA

T

he Greater Bay Area (GBA) is a national plan which aims to economically integrate Hong Kong, Macau and the nine cities in Guangdong’s Pearl River Delta, and to create a globally competitive business region.

Andrew Whitford, Chair of AustCham Hong Kong’s Greater Bay Area Committee was a guest speaker at the Australia China Business Council Victoria and Asialink Business event, ‘State of the Nation: China’, in Melbourne where he highlighted the opportunities identified in the recent AustCham Hong Kong/ KPMG GBA report. This is in line with AustCham’s aim to raise awareness of the GBA opportunity among Australian business.

Other panelists were: Danny Armstrong, Managing Partner, ShineWing; Louis Chiam, Partner, King & Wood Mallesons; Michele Clemens, Chief Operating Officer, Wiise; and Nicholas Henderson, Director, China Practice, Asialink Business, who shared their insights into this future hub of economic investment.

The GBA has a total population of more than 69 million and a total GDP of US 1.53 trillion. With that in mind, it’s no surprise that

this initiative is opening up significant business opportunities for organisations and businesspeople around the world. At the same time, there are challenges for businesses wanting to operate in this cross-jurisdictional region.

Andrew said that the objective of the GBA is to improve the level of cooperation and reduce the competition between cities in the region. He said that the GBA is the development of a world class cluster of 11 cities and that the area is set to become a leader in areas of advanced manufacturing, technology and innovation, transportation, trade and finance.

The speed of the economic growth within the GBA is making the region an ideal place for cross-sector innovation. However, Andrew said that the practical aspects of operating in the GBA also need to be acknowledged and that there are legal and financial considerations that need to be made for businesses working across borders.

During the panel, speakers discussed issues like the longer-term question of mobility of people and capital within the region, and issues like cyber security and data sharing.

AustCham Intern Programme

S

ince its launch in November, the AustCham Intern Programme has seen 45 participants undertake internships with more than 20 of our Corporate Members. The initiative was launched to promote a greater connection between Australia and Hong Kong while providing our Corporate Members with first-access to the best undergraduate and postgraduate students in Australia.

The following are testimonials from some of the interns on their experience of the programme.

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“F

or the past six weeks I have had the great pleasure of undertaking an internship at the Australian Chamber of Commerce in Hong Kong, through the AustCham Intern Programme. The programme, open to university students across Australia, enabled me to gain invaluable professional experience that I will treasure for a lifetime. The programme has bolstered my professional development, enabled me to forge valuable industry connections and provided me with highly beneficial career insight. As a result of my internship here in Hong Kong I know that I will be able to graduate and enter the workforce with enhanced conf idence and skills. I am very grateful to have been a participant within the 2018 AustCham Intern Programme.”

Hannah Fraser

"M

y internship in Hong Kong has been one of the best times of my life. I learnt a lot at my internship here doing HR- I was doing work that actually impacted the company, and got to experience the annual Christmas party as well at the end of it. It was a great complement to my studies back in Australia. The people at AustCham have been really helpful throughout as well. Huge shout out to Angus and Alix for being the real most valuable players, they really went above and beyond to make sure we interns get the best experience we possibly can here. They’ve organized plenty of events for us to attend as well as just being there whenever we have questions about our time living here. In conclusion - definitely recommend the internship experience!"

Anni Cheng

Hannah, left, and Anni

“A

ustCham Intern Programme was amazing. I always felt supported during the process. And I enjoyed all kinds of activities arranged by AustCham. Among them, the Christmas Mix was an impressive one. It gave me a good opportunity to do the networking and meet with a diverse range of industry leaders and interns working for different firms. Volunteering for Crossroads was another wonderful experience. I not only got to know the story of Crossroads but also felt proud to be involved in the meaningful volunteering work, such as organising donated stock and assembling furniture.

Certainly, one of the best ways to spend the weekend!”

Erin Chen

“M

y six-week internship in Hong Kong has been rewarding.

It not only gives me an opportunity to explore this city in depth but also allows me to experience how working life is like.

I can never forget the day I made my first cold call to the expert.

I was extremely nervous because I knew that was a real call, not a mock one. I even had a feeling I may ruin it. My colleagues were so nice, they helped me calm down and provided many useful tips. Out of my expectations, I successfully recruited the expert and even arranged a consultation. That call means a lot to me and definitely boosts my confidence in this job.”

- Vera Wu

Erin, left, and Vera, right

January 2019

cont P.13

AustCham Intern Programme cont from P.12

“T

he Austcham Internship programme was very valuable in many ways. Not only did it allow me to have actual hands on experience working in Hong Kong, one of the most vibrant cities in the world, it helped me adjust to the culture shock of being here. I was fortunate enough to be offered a position by Colliers International, one of the top real estate companies in the world and the 5th largest in Hong Kong. I developed valuable skills in negotiating with clients, market research about the Hong Kong Office market and aw arenes s of the working culture in Hong Kong.”

“A

ustCham paired me with Wine Brothers, a small company distributing small-batch Australian wine to wholesale and retail customers in Hong Kong. Wine Brothers was an awesome company to be paired with. I was aiming for experience in the food and beverage industry.

One of the things I set out to learn was the distribution and procurement process underpinning the trade of Australian products into Asia.

Working for Wine Brothers was very fulfilling, as I got to attend several meetings with the director of the company and experience first-hand what it takes to drive an F&B company in the Australia-Asia space.”

- PJ Beran

- Bobby Wen Bobby, centre, and PJ, bottom right

If you want to be involved with the 2019 AustCham Intern Programme please contact Angus Perry or Alix Ho at intern@austcham.com.hk

EVENTS UPDATE JANUARY AT A GLANCE… Tue, 22 January, 6:00pm – 8:00pm AustCham Emerging Technology Program Session 6: Creating Clarity in Digital Transformation To be confirmed

FEBRUARY AT A GLANCE… Fri, 1 February, 12:00nn until late Australia Day Lunch Ballroom, 5/F, Island Shangri-La Hong Kong, Pacific Place, Supreme Court Road, Central, Hong Kong

APRIL AT A GLANCE… Thu, 4 April, 12:00nn until late AustCham Commonwealth Bank Rugby Sevens Lunch Grand Ballroom, Grand Hyatt Hong Kong, 1 Harbour Rd, Wan Chai, Hong Kong

MAY AT A GLANCE… Tue, 28 May, 6:30pm until late AustCham Westpac Australia China Business Awards Gala Dinner Grand Ballroom, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai, Hong Kong

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Industry Insight

Chinese Visitors Boost Australian Tourism 324,000, while nights in Australia were up 21% to 18.8 million.

Spend also increased 10% to $1.6 billion.

The markets of Taiwan, Indonesia and Korea recorded the following results for the year:

INTERNATIONAL VISITORS IN AUSTRALIA

Visitors from Taiwan increased by 16% to reach 187,000, but stayed fewer nights – down by 13% to 9.4 million. However, Taiwanese spend increased 8% to reach $1 billion for the ▲6% ▲1% first time. ▲5% Indonesian visitor arrivals increased by 6% to 184,000, and they stayed a total of 5.8 million nights in Australia, up 16%. Indonesian spend also saw strong growth of 17% on Tourism Australia the previous year to $806 million. ustralia saw strong growth in international visitation arrivalswere were to 278,000, andnights their nights Australia saw international2018, visitation during to thethe n Korean Korean arrivals upup 3%3% to 278,000, and their during thestrong year growth endinginSeptember according increased by 3% to a total of 11 million.

Korean spend yearlatest endingstatistics September 2018.

Visitor arrivals of those aged 15 increased by 3% to a total of 11 million.

Korean spend increased from Tourism Research Australia. Visitor years and over increased by 6% to reach 8.4 million, while spend 9% to $1.6 9% billion. increased to $1.6 billion. arrivals of those aged 15 years and over increased by 6% to reach

YEAR ENDING SEPTEMBER 2018

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VISITORS

8.4 MILLION

NIGHTS

271 MILLION

SPEND

$43.2 BILLION

A

increased 5% during the year to reach a record $43.2 billion.

8.4While million, while spend 5% during thevisitors year to arrivals and spendincreased both saw strong growth, arereach not staying$43.2 as long in Australia.

Nights only by 1%, a record billion.

While arrivals andincreased spend both sawwhile strong average duration of trip to Australia fell 4% from 34 nights to 32 growth, visitors are not staying as long in Australia. Nights only nights during the year. increased by 1%, while average duration of trip to Australia fell 4%TOP from 34 to 32 nights during the year.

5 nights MARKETS There were strong results in terms of visitor arrivals across the top TOP 5 MARKETS 5 markets, however, results were mixed for spend and nights.

There were strong results in terms of visitor arrivals across the continues to leadresults the growth topChina 5 markets, however, wereamong mixedthe for bigger spendmarkets, and nights.

with visitor numbers up 8% to 1.3 million, spend up 12% to $11.5 billion, and nights increasing by 8% to reach 57.6 million.

China continues to lead the growth among the bigger markets, China now accounts for 27% of total spend by international visitors with visitor on trips tonumbers Australia.up 8% to 1.3 million, spend up 12% to $11.5

billion, and nights increasing by 8% to reach 57.6 million. China Visitor numbers increased from New Zealand, the US and the UK, now 27%736,000 of totaland spend by international upaccounts 3% to 1.3for million, 699,000, respectively. visitors There on was tripsstronger to Australia. growth in the number of visitor arrivals from Japan, up 6% to reach 419,000.

Visitor numbers increased from New Zealand, the US and the However, with the exception of China, there was a decline in the UK,number up 3%oftonights 1.3 million, 736,000 699,000, respectively. spent in Australia and for the top 5 markets.

Nights from the US fell 13%, New Zealand and the UK fell 7%, There was stronger growth in the number of visitorand arrivals Japan fell up 2%.6% Withtospend linked to duration stay, this from Japan, reachclosely 419,000.

Visitors fromofHong Kong also saw a decline from the US, which was down 3% to increased from 249,000 to 276,000 year on year. $3.6 billion. New Zealand and the UK were also both down by 2% to $2.6 billion and $3.5 billion, respectively, while Japan saw an

However, the exception of billion.

China, there was a decline in increasewith in spend of 4% to $1.8 the number of nights spent in Australia for the top 5 markets.

OTHER Nights fromMARKETS the US fell 13%, New Zealand and the UK fell 7%, continued showspend strongclosely growth linked in visitation during the year andIndia Japan fell 2%.toWith to duration of stay, and is the number one market in terms of growth. The number this also saw a decline from the US, which was down 3% to of visitor arrivals from India increased by 20% to 324,000, while nights in Australia were up 21% to 18.8 million. Spend also $3.6 billion. New Zealand and the UK were also both down by increased 10% to $1.6 billion.

2% to $2.6 billion and $3.5 billion, respectively, while Japan saw The markets of Taiwan, Indonesia and Korea recorded the an increase in spend of 4% to $1.8 billion. following results for the year:

n Visitors from Taiwan increased by 16% to reach 187,000, but OTHER MARKETS stayed fewertonights – down by growth 13% to 9.4 However, India continued show strong in million. visitation during Taiwanese spend increased 8% to reach $1 billion for the first the year and is the number one market in terms of growth. time.

Thennumber of visitor from India by 20% Indonesian visitor arrivals arrivals increased byincreased 6% to 184,000, and to they stayed a total of 5.8 million nights in Australia, up 16%.

Indonesian spend also saw strong growth of 17% on the January 2019 previous year to $806 million.

In terms of traditional markets, strong growth was seen in visitor

spend from markets, France andstrong the Netherlands.

Visitor arrivals Innumbers terms and of traditional growth was seen in from France increased 9% to reach and the these visitors spent visitor numbers and spend from 130,000 France and Netherlands. $815 million on their trip, an increase of 16% on the previous year.

Visitor arrivals from France increased 9% to reach 130,000 Arrivals from the Netherlands were up 6% to 56,000 and these and these visitors spent on $815 million their trip, an increase visitors spent $345 million their trip, anon increase of 11%. of 16% on the previous year. Arrivals from the Netherlands SPEND were up 6% to 56,000 and these visitors spent $345 million Total triptrip, spend the year ending September 2018 increased 5% on their anduring increase of 11%. to a record $43.2 billion. China alone accounted for 27% of this total

with $11.5 billion. Spend from China has increased by 146% since the SPEND year ending September 2013, from $4.7 billion to the current figure of Total spend during the year $11.5 trip billion, an increase of $6.8 billion.ending September 2018 increased 5% to a record $43.2 billion. China alone accounted During this same period, total trip spend from all countries increased for 27% ofbillion this total billion.

Spend from China has from $28.2 in thewith year $11.5 ending September 2013 to the current increased by 146% since the year ending September 2013, figure of $43.2 billion, an increase of $14.9 billion. China accounted for 46% of billion this increase. from $4.7 to the current figure of $11.5 billion, an increase of In $6.8 terms billion. of spend items, the largest growth during the year was seen in education fees, which increased by 10% to reach $6.5 billion.

International airfaresperiod, and shopping bothspend saw a strong of During this same total trip from increase all countries 9% to reach $9.6 billion and $4.1 billion respectively.

Other key increased from $28.2 billion in the year ending September contributors included taxis and public transport, up 5% to 2013 to the current figure of $43.2 billion, an increase of $14.9 $889 million while spend on accommodation, food and drink billion.

China forbillion.

46% of this increase. increased 4% accounted to reach $12.9

FIGURE 1: TRIP SPEND BY KEY ITEMS, YEAR ENDING SEPTEMBER 2018 DOMESTIC AIRFARES

PETROL

$422M

INTERNATIONAL $9.6B AIRFARES

TAXI AND LOCAL PUBLIC TRANSPORT

$889M

PACKAGE TOURS

$4.3B

FOOD, DRINK AND $12.9B ACCOMMODATION

ORGANISED TOURS

$849M

SHOPPING

RENTAL VEHICLES

$530M

EDUCATION FEES $6.5B

$435M

$4.1B

cont P.15

TRA.GOV.AU

INTERNATIONAL VISITORS IN AUSTRALIA Industry Insight YEAR ENDING SEPTEMBER 2018

cont from P.14

In terms of spend items, the largest growth during the year was seen in education fees, which increased by 10% to reach $6.5 billion. International airfares and shopping both saw a strong increase of 9% to reach $9.6 billion and $4.1 billion respectively.

Other key contributors included taxis and public transport, up 5% to $889 million while spend on accommodation, food and drink increased 4% to reach $12.9 billion.

During the year, visitors with a nightly spend of between

During the increased year, visitors with by a nightly spend of between $500–$999 in number 8% to reach 391,100.

The largest group ofincreased visitors (3.2inmillion) averaged $500–$999 number by 8%between to reach 391,100.

During the visitors with a nightly spend of between $100–$299 peryear, night.

The largest group of visitors (3.2 million) between $500–$999 increased in number by 8% to averaged reach 391,100.

The The fastest in trip prepaid between items (payments $100–$299 per night. largestgrowth group ofarea visitors (3.2spend million)isaveraged before$100–$299 the visitor leaves home). This category increased 6% per night.

duringfastest the year to reach $18.3 billion. onisitems in Australia The area in trip Spend spend prepaid items The fastestgrowth growth area in trip spend is prepaid items (payments increased by 4% to reach $24.9 billion. before the visitor leaves home).leaves This category increased (payments before the visitor home).

This 6% category during6% the year to reach Spend on items in Australia increased during the$18.3 yearbillion. to reach $18.3 billion.

Spend AGE increased GROUPS by 4% to reach $24.9 billion. on items in Australia increased by 4% to reach $24.9 billion.

The fastest growing age group in terms of visitor arrivals was GROUPS those AGE aged 55+ years with an increase of 13% to 2.5 million. This AGE GROUPS The fastest growingnumber age group termsspent of visitor arrivals was age group also topped of in nights in Australia, with those aged 55+toyears an increase of to 2.5 million.

The fastest agewith group in terms ofother visitor was an increase ofgrowing 17% 55.9 million nights.

No13% agearrivals group This age group also topped of nights spent in Australia, with recorded positive growth innumber nights for the year. those aged 55+ years with an increase of 13% to 2.5 million. an increase of 17% to 55.9 million nights. No other age group This age group also topped number ofAND nights spent in Australia, recorded positive growth in nights for the year.

FIGURE 2: VISITOR ARRIVALS NIGHTS BY with increase of 17% to 55.9 million nights.

No other age AGEan GROUPS FIGURE 2: VISITOR ARRIVALS AND NIGHTS BY groupAGE recorded positive growth in nights for the year.

GROUPS

15–24

15–24

25–34

35–44

25–34

35–44

45–54

55+

1.5M 1.5M 6%

2.5M 2.5M 13%

45–54

55+

VISITORS

VISITORS

1.2M 1.2M 3%

3%

1.9M 1.9M 2%

1.4M 1.4M 6%

2%

6%

6%

13%

VISITORS

8.4 MILLION

86.7M 86.7M 0% 0%

NIGHTS

▲1%

271 MILLION

Australia saw strong growth in international visitation during the year ending September 2018. Visitor arrivals of those aged 15 years and over increased by 6% to reach 8.4 million, while spend increased 5% during the year to reach a record $43.2 billion.

While arrivals and spend both saw strong growth, visitors are not staying as long in Australia. Nights only increased by 1%, while average duration of trip to Australia fell 4% from 34 nights to 32 nights during the year.

▲5%

SPEND

$43.2 BILLION

n Korean arrivals were up 3% to 278,000, and their nights

increased by 3% to a total of 11 million. Korean spend increased ACTIVITIES 9% to $1.6 billion.

In terms of traditional markets, strong growth was seen in visitor The most popular activities undertaken by international visitors numbers and spend from France and the Netherlands. Visitor arrivals France increased 9% to reach 130,000 and these visitors spent during the year included dining from out, 7.8 million visitors $815 millionwith on their trip, an increase of 16% on the previous year.

Arrivals from the Netherlands were up 6% to 56,000 and these visitors spentshopping $345 million on their for trip, an increase of 11%. enjoying Australia’s food and drink, pleasure TOP 5 MARKETS ACTIVITIES SPEND There were strong results in terms of visitor arrivals across the top (6.5 million), sightseeing (6 million), and going to the beach Total trip spend during the year ending September 2018 increased 5% 5 markets, however, results were mixed for spend and nights. to a record billion. China alone accounted for 27% of this total The most popular activities undertaken by$43.2 international visitors China continues to lead the growth among the bigger markets, (5.3 million). with $11.5 billion. Spend from China has increased by 146% since the with visitor numbers up 8% to 1.3 million, spend up 12% to out, with year ending September 2013, visitors from $4.7 billion to the current figure of during the year included dining 7.8 million $11.5 billion, and nights increasing by 8% to reach 57.6 million. $11.5 billion, an increase of $6.8 billion.

ACTIVITIES China now accounts for 27% of total spend by international visitors shopping for pleasure enjoying Australia’s food and drink, During this same period, total tripto spend from all countries increased onIn tripsterms to Australia. of the fastest growing activities, visits farm gates 15 The most popular activities undertaken by visitors frominternational $28.2 billion in the year ending September 2013 to the current (6.5numbers million), million), and going to the beach Visitor increasedsightseeing from New Zealand, the(6 US and the UK, figure of $43.2 billion, an increase of $14.9 billion. China accounted by 13% to reach 413,000.

Attending upincreased 3% to 1.3 million, 736,000 and 699,000, respectively.

There during the year included dining out, with for7.8 million visitors an organised 46% of this increase.

(5.3 million). was stronger growth in the number of visitor arrivals from Japan, enjoying andcycling drink, shopping pleasure In termsfor of spend items, the largest growth during the year was seen upsporting 6% to reachAustralia’s 419,000. eventfood and both increased 12% to reach in education fees, which increased by 10% to reach $6.5 billion.

However, with theof exception offastest China, there(6 was a decline in activities, theand going (6.5 million), sightseeing million), toairfares thetoand beach In terms the growing visits farm International shoppinggates both saw a strong increase of number of nights spent and in Australia for the top 5 markets.

Nights 506,000 495,000, respectively. to museums 9% to reach Visits $9.6 billion and $4.1 billion respectively. and Other key (5.3 from themillion).

US fell 13%,by New13% Zealand and UK fell 7%, and increased tothereach 413,000.

Attending anandorganised contributors included taxis public transport, up 5% to Japan fell 2%. With spend closely linked to duration of stay, this $889 million while spend on during accommodation, food and drink art galleries increased 8% to reach 2.7 million the year. also saw a declineevent US, whichcycling was down 3%both sporting and increased 12% reach increasedto 4% to reachto $12.9 billion. 506,000 In terms of from thethefastest growing toactivities, visits farm gates $3.6 billion. New Zealand and the UK were also both down by 2% to $2.6 billion andby $3.513% billion, respectively, while413,000.

Japan saw an to Bushwalking and rainforest walks, guided excursions and 495,000, respectively.

Visits museums and artBYgalleries FIGURE and 1:an TRIP SPEND KEY ITEMS, YEAR increased to reach Attending organised increase in spend of 4% to $1.8 billion.

ENDING SEPTEMBER 2018 increased 8%and to cycling reach 2.7 million during year.

Bushwalking sporting event both increased 12%the to reach 506,000 both increased 7% to 1.9 million and 1.4 million, respectively, OTHER MARKETS and 495,000, respectively. to museumsDOMESTIC andboth art galleries andcontinued rainforest walks, andVisits guided increased 7% $422M PETROL $435M India to show strong growth in visitation during the yearexcursions AIRFARES continuing the trend towards increased activities. and is the number8% one market in terms of2.7 growth.

The number increased to reach million during the year. outdoor Bushwalking

to 1.9 million and 1.4 million, respectively, continuing the trend TAXI AND

of visitor arrivals from India increased by 20% to 324,000, while

INTERNATIONAL $9.6B PUBLIC $889M nights in Australia were up 21% to 18.8 million.

Spend alsoexcursions both and rainforest walks, and guided increased 7% LOCAL AIRFARES TRANSPORT towards increased outdoor activities. increased 10% to $1.6 billion.

STATES AND TERRITORIES to 1.9 million and 1.4 million, respectively, continuing the trend FOOD, DRINK PACKAGE The markets of Taiwan, Indonesia and Korea recorded the $4.3B AND $12.9B TOURS following results for the year: and towards increased outdoor activities.recorded Most states territories strong growthACCOMMODATION in both

STATES AND TERRITORIES

n Visitors from Taiwan increased by 16% to reach 187,000, but

ORGANISED

SHOPPING $4.1B $849M stayed fewernumbers nights – down by 13% to 9.4 million.

However,for the TOURS visitor and spend year, with Taiwanese spend increased 8% to reach $1 billion for the first Most states andTERRITORIES territories recorded strong growth inTasmania both visitorand STATES AND time.

RENTAL $530M EDUCATION FEES $6.5B the ACT leading the6%way (Figure VEHICLES numbers and year, with3).

Tasmania and the ACT n Indonesian visitor arrivalsspend increased byfor tothe 184,000, andstrong Most states and territories recorded growth in both visitor

leading the way (Figure numbers andalso spend for theof3). year, with Tasmania and the ACT Indonesian spend saw strong growth 17% on the previous year to $806 million.

CAPITAL CITIES REGIONAL DESTINATIONS leading the way (Figure AND 3).

TRA.GOV.AU they stayed a total of 5.8 million nights in Australia, up 16%.

CAPITAL CITIES DESTINATIONS Visits to the capitalAND citiesREGIONAL and Gold Coast continue to show CAPITAL CITIES DESTINATIONS strong growth, with visitor numbers increasing 6% to 7.9 Visits to the capitalAND cities REGIONAL and Gold Coast continue to show strong Visits to the capital cities and Gold Coast continue to7.9 show strong growth, with visitor numbers increasing 6% to million and million and nights up 3% to 221 million.

While visitor numbers growth, with3% visitor numbers increasing 6% to 7.9 million increased and nights up to 221 While visitor numbers by increased 4%million. tomillion. reach million in regional nights up 3% by to 221 While2.8 visitor numbers increaseddestinations, by 4% to reach 2.8 million in regional destinations, nights fell 6% 4% to reach million in regional destinations, nights weaker fell 6% growth in nights fell2.8 6% to 49.6 million.

This reflects 49.6million. million.

This reflects weaker growth in duration toto49.6 This reflects weaker growth in duration of stayof in stay in duration of stay inyear.

Australia during the year.

Australia during Australia during thethe year.

NIGHTS NIGHTS 81.5M81.5M 5% 5%

▲6%

Further information can be found at www.tra.gov.au

24.7M 24.7M 2%2%

21.7M 21.7M 3% 3%

55.9M 55.9M 17% 17%

FIGURE 3 : INTERNATIONAL VISITOR NUMBERS AND SPEND BY STATE, YE SEPTEMBER 2018 FIGURE 3*: INTERNATIONAL VISITOR NUMBERS AND SPEND BY STATE, YE SEPTEMBER 2018 *

1%

▶ ▶ ▶

289,000 VISITORS

▶

289,000 1% 11% $414 VISITORS MILLION SPEND $414 MILLION SPEND 11%

$5.9 BILLION SPEND

12%

▶

955,000 VISITORS 1% $2.2 BILLION SPEND 7%

▶▶

▶▶

2,800,000 VISITORS 5% $5.9 BILLION SPEND 2,800,000 VISITORS 12% 5%

4,300,000 VISITORS

▶

▶

249,000 VISITORS 9% $10.6 BILLION SPEND $645 MILLION SPEND 18%

▶

3,000,000 VISITORS 6% $8.3 SPEND 9% * Total number of visitors by state will be greater than totalBILLION number of visitors for Australia (8.4

* Total number of visitors by state will be greater than total number of visitors for Australia

307,000 VISITORS $547 MILLION SPEND

9% 18%

▶

15% 13%

▶▶

3,000,000 VISITORS 6% $8.3 BILLION SPEND 9%

▶▶ ▶▶

▶

▶

461,000 VISITORS 4% $1.1 BILLION SPEND 4%

$645 MILLION 307,000 VISITORS 15% SPEND $547 MILLION SPEND 13%

▶▶

▶

249,000 VISITORS

▶

461,000 VISITORS 4% $1.1 BILLION SPEND 4%

3% 2%

▶▶

▶

▶

3% 2%

▶▶

▶

4,300,000 VISITORS $10.6 BILLION SPEND

955,000 VISITORS 1% $2.2 BILLION SPEND 7%

TRA.GOV.AU

News

Clean Up and Help Out

A

s we head towards Chinese New Year and the annual clean up of homes and offices, instead of throwing out your old PCs or printers it’s possible to give your e-waste a new lease on life by donating to non-profit charity, Crossroads Foundation.

After refurbishing, Crossroads gives away hundreds of donated computers to schools, needy families and charities in Hong Kong and developing countries. They pride themselves on providing high quality computers to those in need; returning them to near, or better than, factory condition. Corporate donations of computers can have a transformational impact for people left behind by the digital age.

Crossroads securely erases and tests each computer before installing licensed Microsoft Windows and Office. If you have computers you or your organisation no longer needs, don’t throw them out.

16

Please offer them to Crossroads: www.crossroads.org.hk/computer-donations

AustCham staff and participants in our Intern Programme partnered with the University of Wollongong recently and spent a very productive weekend at Crossroads Foundation helping to distribute goods to those in need

Australia-China Business Awards Nominations Open

N

ominations will close soon for the 2019 AustCham Westpac AustraliaChina Business Awards (ACBAs). For the past 26 years the ACBA program has recognised outstanding Australian and Chinese companies operating in Greater China across both markets.

The ACBAs are the pre-eminent program celebrating the success of Australian and Chinese businesses in Greater China, drawing nominations from small entrepreneurs through to large publicly-listed companies across a broad range of sectors. Winners will be announced at the Awards Gala Dinner in Hong Kong in May next year.

The online entry form will take no longer than 5 minutes to complete. Simply provide general company information, list your company’s major achievements over the past 12 months, and include your contact details to nominate your company for a 2019 ACBA Business Excellence Award - it’s that easy. Finalists will be selected and advised.

For more details about the awards and how to nominate, please visit www.austcham-acba.com Highlights from the 2018 Australia-China Business Awards can be viewed here

January 2019

Your New AustCham Website

Y

ou may notice that there are some updates to the AustCham website.

This is part of a wider IT system upgrade to help serve you, our Members and wider AustCham network, better. The major addition will be the Members’ Portal which will provide our Members with a centralised point to manage your membership such as renewals, updating personal details, Committee registration and more.

You have access to the new Online Members’ Portal which allows you to customise your membership preferences and access information from events and committee meetings.

Please be patient with us during the upgrade.

If you do have any problems with the new website, please pass on any feedback to angus.perry@austcham.com.hk.

The Great Australia Day Quiz

Australia Day Quiz

Think you know your Aussie stuff? Test your knowledge with this quiz 1. Who was the first Australian Prime Minister?

2. In what year did Phar Lap win the Melbourne Cup?

14. The sapphire is the official gemstone of which Australian state?

3. According to the song Waltzing Matilda, what creature came down to drink at the billabong?

15. What did Thomas Mayne first make in Sydney in 1934?

A) Weetbix

B) Milo

C) Vegemite

4. Who was the first European explorer to discover Australia?

16. Where is the lowest point in Australia?

5. True or false – INXS singer Michael Hutchence attended King George V School in Hong Kong?

17. How many World Heritage Sites are in Australia?

6. Canberra is the national the capital of Australia, but what was the first capital city?

7. Who was the first woman to be elected in an Australian parliament?

8. What time of day is it a “sparrow’s fart”?

A) Very late at night

B) Midday

C) Very early in the morning

D) In the afternoon 9. Cate Blanchett has received an Academy Award nomination for what movie?

10. Which number prime minister is Scott Morrison?

11. What was Tasmania originally named?

12. Which cricketer was said to have drunk 52 beers on a flight from Australia to England before competing in the Ashes?

A) Merv Hughes

B) Rod Marsh

C) Shane Warne

D) David Boon 13. Who was the first recipient of the Australian of the Year award?

18. Who founded Australia’s first commercial brewery?

19. How many teams are in the AFL? 20. Which one of these crops is native to Australia?

A) Macadamia

B) Paw paw

C) Choko

D) Avocado 21. Where is the longest timber-piled jetty in the Southern Hemisphere located?

28. “I love a sunburnt country” is a line written by which Australian poet?

A) Dorothea Mackellar

B) Banjo Paterson

C) Judith Wright

D) Henry Lawson 29. In which state is Lake Disappointment?

30. Who was the first woman to sail solo around the world non-stop?

31. Which year was Vegemite launched commercially?

32. What was the nationality of the designer of the Sydney Opera House?

A) Australia

B) Finnish

C) Swedish

D) Danish 33. Name Australia’s western-most point?

34. Who features on the front of the $50 note?

35. Which year did Melbourne host the Olympic Games?

22. Who was the first explorer to reach the summit of Mount Kosciuszko?

36. Who wrote Cloudstreet?

23. Which year was the $100 note introduced?

37. What proportion of Australians live within 50km of the coastline?

A) 40% B) 55%

C) 70% D) 85%

24. Which of these is not a real Australian place?

A) Humpybong, Queensland

B) Mount Buggery, Victoria

C) Lake Putrid, NSW

D) Nowhere Else, Tas 25. What is the floral emblem of the Northern Territory?

26. Over what distance did Cathy Freeman run to win a medal in the Sydney Olympics?

27. The longest official place name in Australia is Mamungkukumpurangkuntjunya Hill. What state is it in?

38. In which city was the Aboriginal flag first flown?

39. How many Nobel Laureates does Australia have?

40. How does the second verse of the Australian national anthem begin?

A) For those who’ve come across the seas

B) Beneath our radiant Southern Cross

C) We’ve boundless plains and endless seas

D) This Commonwealth is wellrenowned ANSWERS on P24

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New Members Platinum Patron Additional ANZ Peta Gartner Chow Tai Fook Enterprises Tiffany Choi Elvis Luk

18

Commonwealth Bank of Australia Beatrice Chan Joshua Chang Dean Chong Suzan Lu Kirrily Traino

Willis Towers Watson Rhiannon Alban-Davies Katherine Law Andrew Lew Elaine Shu

Corporate Member Avendale International School David Shirley Collinson International (Hong Kong) Limited Todd Handcock Cordis Hong Kong, at Langham Place Mavis Ko

KPMG Jocelyn Law Kevin Chhor Jonny Chung Jonathan Chan Garmen Chen Tiffany Eng Ailsa Majlath Wingki Lam Betsy Wan Tommy Wong John Chan

Deakin University Neil Bain-Lowry

Telstra Amber Mok

Joint Dynamics Ltd Andrew Cox

Westpac Ada Cheung Irene Chiu Adrian Poon Oliver Qu Leo Wan Cathy Wang

MHP Communications Emma Smith

Corporate Patron Additional Aesop Ginny Xie Elsie Yung Michelle Tan Liam Gleeson Bree Thompson Arcadis Anthony Leigh Mayer Brown Benjamin Sandstad Philip Morris Asia Limited Jeremy Custance Kittipong Jangkamolkulchai St James Place Wealth Management Ankur Sreen

January 2019

Delta Capita (HK) Ltd Michele Colenso Farmer’s Market Emma Pike FTI Consulting Christopher Brookes Hogan Lovells Jeremy David Forsyth

Mosaic Property Anthony Hancock MP Meditech Evonne Lee

Individual Member AIA Group Stephen Thomas Amgen Victoria Elegant Ancube Consulting Limited Agnes Nardi Beeinventors Harry Chan Bloomberg LP Andrea Prince Blue Sky Energy Angela Lin Brightwood Property Group Paul Absalom Canopy Estyn Chung

DFM Limited Philip Sanchez DFS Group Ltd Jay Frame ENM Holdings Limited David Charles Parker Frontier Asia Capital HK Ltd Peter Phillips iKas International Sarah Ellen Curtis Mereal Biometrics Kate Davies Mourant Ozanne Justine Lau Nord Anglia Education Jodie Coutts T-Shape Consulting Marlene Vicaire TIG Freight Management P/L Tim Gullifer Tor Investment Management Sean Pepper YHI Organisational Consulting Nicole Pritchard

Young Executive Assetline Capital Peter Chapman Fisher & Paykel Healthcare Ltd Ryan Fleming Focus One Limited Sergii Molchanov Hoop Consulting Cynthia Ho Kering Tina Chu Krystina Te Kanawa Ltd Krystine Te Kanawa-Coffin Melbourne Consulting Limited Samuel Long McInnes Wilson Lawyers Fergus Geary Pilot Partners Josh Meggs Probitas Partners Nicole Roddy Shandong Fold Dominic Varley Stephenson Hardwood Jeannie Liu

Corporate Profile

Virgin Australia www.virginaustralia.com Virgin Australia is renowned for bringing strong competition to the Australian aviation industry, providing customers with an exceptional travel experience from the moment they walk through the terminal doors to taking off from the tarmac.

Virgin Australia operates daily services from Hong Kong to both Sydney and Melbourne with onward connectivity on its expansive Australia and New Zealand network. In addition, Virgin Australia opens up travel to all four corners of the globe with more than 460 destinations through its strong network of alliance partnerships. The airline operates a young and fuel-efficient fleet and has a suite of inflight entertainment products and services on offer across its domestic and international networks. The Virgin Australia Group is an employer of around 10,000 people located in Australia and around the world.

What are the main skills of your job?

Knowing and understanding customer needs is at the centre of every successful business.

What does your company do particularly well?

We excel in providing our guests with a quality customer service that encompasses a strong On Time Performance and a modern product offering. We have been recognised as being a leader in these areas, having been awarded ‘Best Cabin Crew’ at the 2019 AirlineRatings.com Excellence Awards and being ranked fifth in the ‘Top 10 Airlines for 2019’ category. We were also awarded ‘Best Business Class’ at the previous year’s event for our business class product that operates on our Hong Kong services.

Virgin Australia also achieved a Five Star Rating from the Airline Passenger Experience Association and our Loyalty program, Velocity Frequent Flyer, was awarded ‘Program of the Year,’ ‘Best Elite Program,’ ‘Best Customer Service,’ and ‘Best Redemption Ability’ in the Middle East and Asia/Oceania region airline category at the prestigious Freddie Awards in 2018.

What’s something most people wouldn’t know about your company?

We are the largest Virgin airline by fleet size in the world and we are the largest Virgin company in Australia by employee numbers.

How would you describe your workplace and colleagues?

Virgin Australia has an open, collaborative workplace that is made up of team members who are passionate about enhancing the flying experience for our guests.

19 Jacky Lam, Commercial Manager Hong Kong and Macau What is the vision of your firm in 10 years?

Virgin Australia will remain focused on expanding upon its domestic and international operations; building upon its customer base; and investing in product innovation and we will continue to focus on building upon our business model in this way.

Virgin Australia is committed to enhancing our customer offering in the coming years by adopting emerging technologies that will create a travel experience that will be tailored to each individual guest’s specific needs.

What’s your firm’s connection with Australia?

The Virgin Australia Group is based in Australia and has significantly contributed to the Australian economy, by facilitating business, boosting tourism and significantly contributing to jobs growth. We have brought strong competition to the aviation industry in Australia and as a result, made flying more accessible to Australians.

We have also played a key role in positioning Australia as a key tourist destination. Our Hong Kong services provide travel options for the 300,000 Hong Kong visitors to Australia each year, on top of providing flight services for the 1.4 million Chinese visitors to Australia in 2018.

Why did you join AustCham, and what do you hope to get from your membership?

Virgin Australia has been serving Australians for almost two decades, and now the Hong Kong community. Virgin Australia hopes to use its membership with AustCham to connect and support Hong Kong and Macau based Australian companies by providing them with an alternative way to travel.

If you were not in your current job what would be your dream job?

My dream job would be to open a pet rescue charity in Hong Kong What’s your favourite place to go (or to eat) in Hong Kong in your spare time?

Hong Kong Jockey Club

AustCham UOW Mentor Programme

T

he latest session in the Mentor Programme put the spotlight on unconscious bias in the workplace, with leadership coach Ken Chow, managing partner and co-founder of {embrace} worldwide. He led a workshop on Conscious Decision Making to raise awareness to develop a more inclusive culture and mindset for better employee engagement.

Title sponsor:

Venue partner:

20

Year round Mates’ Rates: Member Benefit Program 2019 These exclusive member benefits and discounts listed are available only to AustCham Hong Kong members, accessible by downloading a Membership eCard.

This provides exclusive marketing opportunities for members to promote their company’s products and services, replacing the month-by-month offer which was limited to only one company’s benefit or discount.

More details on our website. Terms and conditions apply. www.austcham.com.hk/membership/ membershipecardandspecialoffer

Food & Beverage Dining Concepts: Enjoy 15% off on all a la carte dining.

Marco Polo Hotels - Hong Kong: 15% off at Cucina, Cafe Marco, Three on Canton and add@Prince Island Shangri-La Hong Kong: 15% discount on regular-priced items Retail PAGODA: Use code “aussiepagodalife” to enjoy 20% off Travel Hey Travelista: Save up to 70% on your next luxury hotel/resort stay Qantas Airways: Extra 5 kgs baggage allowance from Hong Kong to Australia

ard Membership eC

Hotels Grand Hyatt Hong Kong: Special offer on F&B and Plateau Spa Hotel VIC: Enjoy 20% discount on F&B at Cruise, The Farmhouse and The Farmhouse Deli.

Ovolo Hotels: 20% off on the Best Available Rate

January 2019

Committees in Action

Financial, Legal and Tax Committee: Roundtable with Finance Under Secretary

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ong Kong’s role as a global financial centre and as a gateway to China were highlighted by Joseph H. L. Chan, Under Secretary for Financial Services and the Treasury of the Hong Kong SAR Government of Hong Kong SAR at an exclusive roundtable discussion.

The city has been the global number one in IPO fundraising in five out of the last 10 years, is Asia’s leading international fund management hub and is the largest private wealth management centre in Asia.

Mr Chan shared his views on how Hong Kong continues to facilitate investment into Mainland China and outbound into the global capital market, and on what role Hong Kong will play in the development of the Greater Bay Area. He also reviewed the policy address announcements to boost FinTech and innovation in the city.

Venue partner:

Sustainability Committee: Sustainable Investing

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ver the last few years, sustainable investing has reached a tipping point and companies are increasingly seeing its value, according to our expert guest speaker from global non profit network BSR, Alison Taylor, Managing Director, Sustainability Management, New York. Evidence has shown that companies that manage environmental, social and governance issues well have better financial performance over the long term. Companies have had to rethink their relationships with a range of stakeholders including employees, customers, civil society organizations and the public and are being drawn into taking Venue sponsor: positions on a range of social issues such as immigration, human rights, environmental justice and wider questions of ethics.Â

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Committees in Action

Small Business Network and Media & Marketing Network: Grow Your Business

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he power of LinkedIn and how it can be used to grow your business was outlined by Pratik Vyas, Founder, T&R DigitalEnterprise Sales, Thomson Reuters at a recent workshop. Based on his own experience Pratik explained his 10-step strategic approach to making the best use of LinkedIn in expanding your business network and to generate business leads. A recent study showed that LinkedIn is 277% more effective for lead generation than other social media networks. It has 400M users worldwide, and it’s a community that’s 100% focused on business. Start by connecting with AustCham Hong Kong on LinkedIn. Small Business Network sponsors:

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Marketing & Media Network sponsors:

January 2019

Venue partner:

Committees in Action

Small Business Network: Mastering the Elevator Pitch

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ith just a few seconds to deliver your company’s message on first meeting a potential new customer, how do you obtain and keep their attention? The secrets to success were provided by guest speakers Donna Hampton, Executive Content Producer with CAPITOL Productions, and communications specialist Paul Calder, Director, Client Services at CatchOn, who shared techniques on honing an elevator pitch to enable those who attended the workshop to not only open up a conversation with a new client, but more importantly to develop a relationship with them. They shared some of the common mistakes as well as examples of when an elevator pitch has been a success.

Small Business Network sponsors:

Venue partner:

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Committees in Action

Sustainability Committee: Solar Farm Eco Field Trip

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he sun shone on AustCham’s trip to the solar farm at the Siu Ho Wan Sewage Treatment Works of the Drainage Services Department (DSD) on Lantau Island. The plant came into operation in 2016 and is the largest of its kind in Hong Kong. The solar farm comprises over 4,200 polycrystalline photovoltaic panels with an installed generation capacity of 1,100 kilowatts.

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It can generate as much as 1.1 million kilowatt-hours of electricity annually, equivalent to the estimated annual reduction of 770 tonnes of carbon dioxide emission. Our thanks to the DSD staff.

ANSWERS 1. Sir Edmund Barton 2. 1930 3. A Jumbuck 4. Willem Janszoon 5. True 6. Melbourne 7. Edith Cowan 8. C) Very early in the morning 9. Elizabeth 10. 30th 11. Van Diemen’s Land 12. David Boon 13. Virologist, Sir Frank Macfarlane Burnet 14. Queensland 15. B) Milo 16. Lake Eyre, SA 17. Nineteen 18. James Squire 19. Eighteen 20. A) Macadamia 21. Busselton, WA 22. Pawel Strzelecki 23. 1984 24. Lake Putrid, NSW 25. Sturt’s desert rose 26. 400m 27. South Australia. It is a Pitjantjatjara word which means “where a devil urinates”. 28. A) Dorothea Mackellar 29. Western Australia 30. Kay Cottee 31. 1926 32. Danish – Joern Utzon 33. Steep Point, Shark Bay 34. David Unaipon 35. 1956 36. Tim Winton 37. D) 85% 38. Adelaide 39. Sixteen 40. Advance Australia Fair

January 2019

Australians all let us rejoice For we are young and free We’ve golden soil and wealth for toil, Our home is girt by sea Our land abounds in nature’s gifts Of beauty, rich and rare In history’s page let every stage Advance Australia fair, In joyful strains then let us sing “Advance Australia fair!”

Beneath our radiant Southern Cross, We’ll toil with hearts and hands, To make this Commonwealth of ours Renowned of all the lands, For those who’ve across the seas We’ve boundless plains to share, With courage let us all combine To advance Australia fair, In joyful strains then let us sing, “Advance Australia fair!”

Committees in Action

WIBN: Emerging Technology Series

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rtificial intelligence and machine learning should not be viewed as a threat to jobs but as a means of empowering people by freeing them of daily drudgery, Google Hong Kong’s Managing Director, Leonie Valentine told guests at the latest session of the Emerging Technology Series. Leonie provided a lively and entertaining session on AI and how it is being applied and affecting our daily work and life.

Women in Business Network sponsors:

Session 5

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On the Scene - Christmas Mix

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t was a festive end to a busy year at our phenomenally successful Christmas Mix held at The Arches at The Murray, attracting almost 200 people. A big thank you for the generosity of AustCham members and guests in providing gifts for some of Hong Kong’s most disadvantaged children under the Christmas tree for our CSR partner The Hub Hong Kong.

Santa (AKA Young Executive chair Alex Oxford) along with staff from AustCham later distributed the gifts to the children at The Hub. Our thanks to Qantas, Mamma Mia the musical, and Australian Premium Wine for sponsoring the lucky draw prizes.

Proudly sponsored by

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January 2019

On the Scene - Christmas Mix

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H O N G

K O N G

Year of Pig Greeting from AustCham