Window on rental housing - September/October 2016 by Austin Apartment Association

ON RENTAL HOUSING

SEP OCT 2016

left, CO-CHAIR ERIC WATSON, CAMT, CAMTII, Century A/C Supply right, CO-CHAIR SAM LEVASSAR, CAS, Camp Construction

22 Speakeasy THIS ISSUE:

07 Calendar of Events 32 Property of the Year Winners, 2016 42 Education Opportunities

T H E O F F I C I A L P U B L I C AT I O N O F T H E

Austin Apartment Association

Trade Show SEPTEMBER 29 PALMER EVENTS CENTER

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Fu l l S e r vice M ult if am ily Ge n er al Cont r act ing WHAT WE DO: • Interior & Exterior Renovations • Community Center Renovations • Site Amenity Upgrades • Exterior Carpentry Repairs

WHAT WE DELIVER:

• Structural Repairs • Masonry & Metal Repairs • Paving & Concrete • 24/7 Catastrophe Response & Reconstruction

• Excellent Customer Service

• Expert Project Management

• Diverse Multifamily Experience

• Budget Conscious Proposals

• Outstanding Communication

• Project Value Engineering

• Detailed Scopes of Work

• Dedicated Site Supervision

WHY GAGE? We vow to serve multifamily properties with the same expertise, passion and quality we’d provide our own family.

Brian Hackworth, CAS

Josh Meldru

Account Representative

brian.hackworth@gagemultifamily.com | Cell: 832-928-4422

josh@gagemultifamily.com | Cell: 503-953-2264

1600 W. Stassney Lane, Suite A Austin, TX 78745 Toll free: (888) 316-1429 | Phone: (512) 368-8376 | Fax: (512) 368-8367 www.gagemultifamily.com

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CONTENTS SEPTEMBER / OC TOBER 2016 ISSUE

FEATURES 20 The Political Voice

of the Austin Apartment Association

28 Balancing Branding with Community Character

30 Business Exchange at the Norris Conference Center

36 Board of Directors and Officers, Installation 2016

18 16 Questions

33 Food Drive

24 Trade Show

35 Larry Niemann

for Managers

Exhibitors

Event flyer

Fall Golf Classic

Complete 2016 list

It’s the “Roaring 20s” at the 2016 AAA Trade Show

It’s that time of year already: time to gear up for the 2016 AAA Tradeshow. Take a breath and “speak easy.”

SpeakEasy

“Roaring 20s” information flyer

26 Summer Night information flyer

32 Food Drive

38 Property

of the Year Award winners

39 NAA Education Conference

and Exposition

Donation flyer

SEPTEMBER / OCTOBER /

Austin Apartment Association 2 0 1 6 -2 017

36 The Official Publication of the

AUSTIN APARTMENT ASSOCIATION 8620 Burnet Road #475 Austin, TX 78757 P: 512.323.0990 F: 512.323.2979 www.austinaptassoc.com

Communications Advisory Committee Chairs Lindsay Doud (512) 584-3713 Stephanie Naylor (512) 335-8138

Publishing Director Kristan Arrona

IN EV E RY I SSUE 5 7 9 10 12 14

Leadership Calendar Presidential Perspective On the Move Industry Update

16 40 43 46 47

Diamond Sponsors

New Members Education Opportunities Law in Order Market Report Products/Services Directory

Editor Jennifer Cox (512) 323-0990 FAX (512) 323-2979

ADVE RTI SE R I N DE X

Administrative Staff Kristan Arrona, Executive Vice President, kristan@austinaptassoc.com Dana Bolz, Director of Events/Meetings, dana@austinaptassoc.com Paul Cauduro, Director of Government Relations, paul@austinaptassoc.com Jennifer Cox, Director of Marketing & Communication, jennifer@austinaptassoc.com Jeanette Gonzalez, Receptionist, Admin. Assistant, jeanette@austinaptassoc.com Taylor Jackson, CMP, CAE, Director of Business Development taylor@austinaptassoc.com Amy Magnuson, Office Manager, amy@austinaptassoc.com Ariel Zimmerman, Director of Education, ariel@austinaptassoc.com Event Photos by David Cox www.davidcox.org

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IFC Austin Energy 1 Gage Multifamily 2 Camp Construction 6 Colors Unlimited 8 Rent Path 11 WASH Laundry 13 Century AC 17 Redi-Carpet

18 BG Staffing 19 Integrity Paving 20 Ameristar Screen and Glass 21 FSI Construction 27 Charter Furniture 27 CSC Serviceworks 29 Austin Estate Gate

29 Ameristar Screen and Glass 29 Maintenance Supply Headquarters 34 Ace Fire Equipment 45 Cort IBC Dixie Carpet BC TPI Construction

The advertising and article submission deadline for the Novemmber/December 2016 issue of Window on Rental Housing is September 22, 2016. The advertising and article submission deadline for the January/February 2016 issue of Window on Rental Housing is November 22, 2016. All material submitted is subject to review and approval of the Austin Apartment Association. The publisher assumes no responsibility for care and return of unsolicited material. The Austin Apartment Association is affiliated with the Texas Apartment Association and the National Apartment Association. For questions concerning advertising, articles or subscriptions, call (512) 323-0990. Window on Rental Housing is published bi-monthly by the Austin Apartment Association, 8620 Burnet Road #475, Austin, Texas 78757, (512) 323-0990, (512) 323-2979 fax.

2016- 2017 EX ECUTIV E COMMIT TEE

2016-2017 BOARD OF DIRECTORS Angel Davila, CAMT, Rainier Management Victoria Dries, CAPS, Churchill Forge Properties Travis Fowler, CAS, Century A/C Supply Desiree Golden, CAM, CAPS, Foundation Communities Kara Haines, MAAC Susan Matheny, CAM, CAPS, Austin PMA LLC

Theresa Ebner,

Dwayne Stewart

Sam Levassar, CAS

Renee Zahn,

CAM, CAPS,CPM LDG Development President

Churchill Forge Properties President-elect

Camp Construction Vice President

CAM, NALP, ARM, CPM Greystar Secretary/Treasurer

Robbie Mejia, Avesta Stephanie Naylor, Carpet Warehouse Terri Needham, CAS, PS Landscapes Stephani Park, Oden Hughes Management Christi Pyle, CAM, CAPS, Northland Investment Kay Sachs, CAS, HD Supply Christy Sanchez, CPM, Alliance Residential Missy Sterns, CAPS, LDG Development Eric Watson, CAMT, CAMTII, Century A/C Supply Katya Watson, CAM, Greystar

Colleen Grahn, CAPS

Karen Temborius,

Gus Villegas

Berkshire Property Advisors VP at Large

CPM Westdale VP at Large

Merge Management Immediate Past President

Ben Wells, CAS, UCS

A A A PAST PRE SIDENTS John Harrison* (64)

Rich Ellmer (75)

Dick Obenhaus (86)

Vicki L. Sharp, NALP, CAPS (97)

Sherry Perrin (07-08)

Frank Montgomery* (65)

Jim Solt* (76)

Susan Melton (87)

Kim M. McGregor (98)

Jana Ellis (08-09)

Jim Eichelberger* (66)

Steve Colella (77)

Carl E. Beck (88)

Anna Kelley* (99)

Kara Garst (09-10)

Andy Wagner* (67)

Ted Hendricks* (78)

Kim M. McGregor (89)

Bill Roland, CPM, CCIM (00-01)

Sarah Thompson (10-11)

Ray Littlefield* (68)

Hank Guerrero* (79)

Beth Holt (90)

Brooke Mahoney, CAPS (11-12)

George Nalle* (69)

Don Tait (80)

David Stapleton, CPM (91)

Tami Martin, NALP, CAMT, CAM, CAPS (01-02)

Don Jackson (70)

Ray Head (81)

Sheri Gallo (92)

Carol Martine, CPM (02-03)

Colleen Grahn (13-14)

Gene McGregor (71)*

Ed Norton (82)

Gina Roberts (93)

Ed Hamel (72)

Bob Benson (83)

Carol Martine, CPM (94)

Barry Gillingwater* (73)

Jimmy C. Elliott (84)

Keith Warner (95)

James Raper (74)

Joe Sharp (85)

Michael R. Hill, CPM (96)

Renee Clark, CAM, CAPS (06-07)

Membership Recruitment Toni Rackley Haydee Scott

Products & Services Council Sam Levassar, CAS, Chair Eric Watson, CAMT, CAMTII Chair-elect Shonna Schneider, CAS, Vice Chair Terri Needham, CAS, Immediate Past Chair

Joy Lamb, CPM (03- 04)

Sandy Eckhardt (12-13) Robbie Robinson (14-15)

John Raper (04-05) Debi Wehmeier, CPM (05-06)

Gus Villegas (15-16) *deceased

C OMMI T T EE CHAIR PER SONS Austin Supervisors Council Missy Sterns, CAPS Katya Watson, CAM Building Operations Colleen Grahn, CAPS Communications Advisory Lindsay Doud Stephanie Naylor Community Outreach Michael Garcia, CAM, CAPS Anna Samaratunga Kara Stevens, CAM Education Victoria Dries, CAPS Adrian Garcia, CAM, CAPS Christi Pyle, CAM, CAPS

Food Drive Kim McGregor Stephanie Naylor Paige Russell, CAM Ben Wells, CAS Investment Committee Colleen Grahn, CAPS Ben Wells, CAS Leadership Gus Villegas Legislative Stephani Park Christy Sanchez, CAM, CPM Karen Temborius, CPM

Membership Retention Rene Flores, CAS Ryan Harmon, CAS NEXTGEN Brian Hackworth, CAS Josh Nichols Political Action Sandy Eckhardt Robbie Robinson, CAM, CAPS, ARM

PSC Members at Large Nikki Burleson Rene Flores, CAS Brian Hackworth, CAS Ryan Harmon, CAS Josh Nichols Lindsey Osborne

TAA Leg. Representatives Sandy Eckhardt Colleen Grahn, CAPS Of Counsel Bill Warren, Warren Law Firm Texas Apartment Association 512-479‑6252 National Apartment Association 703‑518‑6141

SEPTEMBER / OCTOBER /

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Calendar of EVENTS SEPTEMBER 2016

OCTOBER 2016

DATE EVENT

PLACE

AAA office closed – Labor Day

Legislative Committee – CLOSED MEETING

7 R22-R410a Change Out Workshop

TIME

AAA

9:30am

TBA 8:30am-11:30am

DATE EVENT

PLACE

TIME

4-7

CAM Designation Course Pt. 2

AAA 8:30am-4:30pm

Legislative Committee – CLOSED MEETING

AAA

Lease with the Best Seminar

AAA 8:30am-4:30pm

9:30am

11 A-Team AAA

9am

Summer Night Happy Hour & Food Drive Kick-off Dogwood Domain 5pm-7pm

Food Drive Committee

AAA

9am

AAA office closed at noon for staff development

Education Committee

AAA

12pm

Food Drive Committee

AAA

9am

Education Committee

AAA

12pm

New Member Session: Association 101 & Sales Calls Etiquette AAA

9am-10:30am

13-16 CAM Designation Course Pt. 1

AAA 8:30am-4:30pm

13-16 CAS Designation Course

AAA 8:30am-4:30pm

Community Outreach

AAA

12pm

Learn at Lunch with Image360

AAA

12pm

Credential Holder Reunion Happy Hour

Community Outreach Activity: Austin Animal Services

Evictions Seminar

Blackfin

5pm-7pm 9am-12pm

AAA 8:30am-11:30am

20 A-Team AAA

9am

13 NextGen Volleyball Tournament Moontower Saloon 3:30pm 13

Food Drive Happy Hour & Silent Auction Moontower Saloon 5pm-8:30pm

NextGen Austin Education Session AAA

Telephone Skills & Internet Leads Seminar

AAA 8:30am-11:30am

Go-Getter Committee

AAA

9am

19-21 TAA Fall Board meeting

Lubbock

Learn at Lunch with Warren Law Firm

AAA

12pm-1pm

12pm

NextGen Austin

AAA

12pm

Dale Carnegie: The NAAEI Leadership Experience AAA

Preventative Maintenance, Make Readies & Time Management Seminar

AAA 8:30am-11:30am

8am-5pm

Food Drive Committee

AAA

9am

Go-Getter Committee

AAA

9am

Executive Committee – CLOSED MEETING

ROI Exchange: Budgeting & Forecasting

AAA

11:45am-1pm

Headliner’s Club

12pm

AAA Board of Directors

Executive Committee – CLOSED MEETING

Turkey & Pig Pub Run

AAA Board of Directors

Food Drive Committee

Larry Niemann Fall Golf Classic

Apartment All Stars

Maintenance Roundtable

AAA Speakeasy Trade Show Palmer Events Center 4pm-8pm

AAA

Rogue Running AAA

5pm 6:30pm-9pm 9am

Headliner’s Club

Star Ranch

AAA

12pm 5pm

10am shotgun start

Norris Conference Center 9am-12pm AAA

2pm

SEPTEMBER / OCTOBER /

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5/19/15 12:05 PM

President’s

Theresa Ebner, cam, caps, cpm LDG Development, 2016-2017 AAA President

ne of the first AAA supplier members I met was Doc Young. Doc would drop by our leasing office with his friendly smile and a good story every once in a while. Sometimes he’d talk a little about carpet; sometimes he’d talk about some AAA event going on. Most times we’d just shoot the bull. He was always a welcome visitor and I got to know him on a personal level. Now that I’m no longer working at a property, I really miss those impromptu visits from Doc and other suppliers who would drop by the property. I felt I really got to know them and become friends, not just business associates. When I was working on-site and first became involved in the Austin Apartment Association years ago, I quickly came to realize that I could depend on AAA supplier members to help me in my day-to-day business – especially those with whom I had a personal connection. While the Austin Apartment Association was formed with the basic purpose of advancing the rental housing industry, we need to recognize the huge impact and personal involvement our supplier member partners have within the industry and our association — from community outreach to every event AAA puts on. Yes, association involvement benefits their business, but we need to get to know our

PERSPECTIVE FIND YOUR PASSION, GET INVOLVED “We need to recognize the huge impact and personal involvement our supplier member partners have within the industry and our association.” suppliers on a personal level, recognize how they touch every aspect of our association and applaud their involvement. Kudos to that supplier who helps out the Go-Getter committee; hooray to that supplier who picks up school supplies at a dozen properties for Operation K.I.S.S.; and a heartfelt thanks to that supplier who speaks to legislators at the Capitol on behalf of the multifamily housing industry — not on behalf of the carpet cleaning or valet trash industry, but the multifamily housing industry. Sometimes supplier involvement is obvious and sometimes it’s behind the scenes. Either way, get to know your suppliers and I guarantee that you’ll learn at least one of them plays a big part in the continued success of our association. Our association is getting ready to pull off two of the biggest events of the year: the Speakeasy Trade Show and the Doc and Gayle Young Food Drive, two events heavily influenced and driven by our supplier members. The annual trade show is a great chance to meet AAA supplier members face-to-face and learn about all the new and interesting

products and services these businesses have to offer. The food drive is a chance to see the heart and soul of our supplier members. Both events are superb opportunities to get to know your suppliers — not just to do business, but to foster friendships and strengthen your professional and personal network. In the thick of student turn or some emergency, it’s easy to pick up the phone or shoot an email to a supplier and expect a quick and efficient solution to a problem…whether it’s during working hours or three o’clock in the morning…on a Saturday…during Spring Break. And that’s the way it should be; it’s all part of the multi-family business for both the management and supplier sides. I can’t tell you how many times I hear, “the association is all about making connections,” and “I have made so many ‘forever friends’ through my association membership.” It’s just so much nicer when the voice on the other end of the line at 3:00 a.m. is a friend, and doing business with friends is a big part of what our association network is about.

Speakeasy Trade Show: Sept. 29, 2016 Doc and Gayle Young Food Drive: Kicks off Sept. 7, 2016

SEPTEMBER / OCTOBER /

On the MOVE AAA MEMBERS SHAKING UP THE RENTAL HOUSING INDUSTRY.

Gage Multifamily Services is pleased to announce Brian Hackworth as Account Representative.

rian Hackworth has been a part of the Austin Apartment industry for the past 10 years serving on both the management side, as well as four years as a vendor. Sticking with

the construction side of the industry, he will be focusing on bringing new insight and relationship building to Gage Multifamily Services. Gage President Richard Trepanier says, “The entire Gage Multifamily

Brian Hackworth, CAS Gage Multifamily Services Account Representative

team is very excited to welcome Brian Hackworth to our organization. Brian is a leader in the multifamily industry and his engaging personality and work ethic will ensure his successful transition into our business. We are so happy to welcome Brian to our team!”

We would love to welcome Jeff Marquis to the Camp Construction family.

eff started his career serving in the United States Air Force and he is involved in many Veteran Community Service Programs. He comes to us with over 20 years in utility construction and sales. Jeff was a Regional Manager over three states and twelve cities where he excelled in customer relations and business development. Jeff spent most of his professional time in meetings with various City Councils and Board of Directors for large utility companies. However, we met Jeff at the Austin Apartment Association Doc & Gayle Young Food Drive where he had been volunteering and attending many events. We recognized his warm

and outgoing personality right away and was thrilled when he decided to join Camp as an Account Executive. His dedication to customer service and hard work ethic will serve our clients and company well. Jeff is excited to be a member of the Austin Apartment Association and plans to be very involved. He plans on earning his CAS, is a member of Membership, Doc & Gayle Young Food Drive, and aspires to become a member of Products and Service Council. In his spare time, he loves four-wheeling in his Jeep, camping, spending time outdoors, traveling and spending time with his wife, Shonna Marquis, and four children.

Jeff Marquis

Camp Construction Account Executive

ARE YOU ON T HE M OV E ? Let your fellow AAA members know! Submit your headshot and paragraph to Jennifer@austinaptassoc.com.

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SEPTEMBER / OCTOBER /

Industry UPDATE AUSTIN’S STRATEGIC HOUSING PLAN DRAWS INDUSTRY COMMENTS By Paul Cauduro, AAA Director of Government Relations

T “...there are almost 17,000 apartment units currently under construction that will grow the total number of units by 7.7%.“

he public discussion on the issue of housing affordability that is taking place in the Austin area is also taking place in many regions throughout the country. Top housing markets such as Denver, Nashville, Tenn., Richmond, Va., Portland, Ore., and, of course, San Francisco and Seattle, are exploring options, implementing programs and enacting policies aimed at maximizing the number of citizens paying at or below 30% of his or her income for gross housing costs. According to a white paper issued by the Real Estate Council of Austin, here in Austin half the city’s renters and 28 percent of homeowners spend more than the recommended 30 percent of their income on housing. The paper suggests that this issue has been simmering for years and that in last two decades the Austin market has gone from the least expensive to the most expensive among Texas’s four major metropolitan areas with average rents increasing 50 percent from 2004 to 2013 while median incomes rose by only nine percent. To address the issue the City of Austin has created its first-ever Strategic Housing Plan to help align resources, ensure a unified strategic direction and facilitate community partnerships to achieve a housing vision. The plan recommends new funding mechanisms, regulatory changes, and other creative approaches the City of Austin and community partners should utilize to achieve both market rate and affordable housing.

As stated in the city plan, Austin’s population is projected to grow by almost three percent per year, with 400,000 additional people expected to live in Austin by 2045 necessitating the production of 200,000 housing units over the next thirty years. The stated short term goal in the plan to meet the demand for housing calls for adding 75,000 new units with 35,000 of them being affordable and with 25 percent of those being family-friendly, meaning they have two or more bedrooms. For rental housing specifically, the plan recommends that City Council adopt a goal for each Austin ZIP code to have at least 10% of rental housing units that are affordable to households earning at or below 30% MFI or $24,300 or less for a four-person household in 2016. Both the long and short term goals of the plan will be achieved through new funding mechanisms, regulatory changes, and creative approaches, and, if the plan works as claimed, it will help prevent households from begin displaced and priced out of Austin, create new and affordable housing choices for all Austinites in all parts of town, foster equitable communities and even help Austinites reduce their transportation costs. At press time the Austin Apartment Association was preparing comments on this first ever plan issued by the city. The City Council is expected to discuss and adopt the plan in the weeks ahead. The AAA comments mostly focus on the wide variety of regulatory

changes and creative approaches identified in the document such as: land banking, housing preservation, density bonus programs, rental assistance and tax incentives. Some of these strategies are time-tested and work well in a wide variety of housing markets. Policies attached to tax credits, strategic infrastructure investments to help lure development and tax exemptions in exchange for guaranteeing unit affordability may be particularly helpful. While some of the strategies proposed may have merit, some, like rent control, inclusionary zoning and renewed efforts to roll-back recently passed legislation allowing landlords to deny a lease contract to a prospective tenant based on source of income, are untenable and would be an unfortunate diversion of city time and resources. The Texas Legislature has demonstrated a strong propensity to protect private property rights and it is not likely to adopt rent control and affordability mandates in the coming Legislative Session that begins in January 2017. The AAA comments regarding these strategies will focus on how legislative efforts are not bona fide housing strategies and should not be included in the Austin Strategic Housing Plan. In many respects, the most effective strategy to address housing affordability is to eliminate barriers and related red tape that impedes the construction of more units. As recently reported by the Austin American Statesman, there are almost 17,000 apartment units currently under construction that will grow the total number of units by 7.7%. This unit expansion is second only to Nashville, Tenn. This large pending influx of units, on top of the large influx of units that has come on the market in the last eighteen months, has caused a welcome slowdown in rent increases for area tenants. This rent slowdown, however slight it may seem, helps proves that infill development comprised of garage apartments, small apartment buildings and duplexes in all parts of town combined with traditional construction at a pace that keeps up with growing local demand are necessary to address affordability.

For a copy of the AAA comments on the Austin Strategic Plan contact 512-323-0990 or email paul@austinaptassoc.com

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SEPTEMBER / OCTOBER /

New MEMBERS AAA welcomes these new members who joined the association between June 1, 2016 and July 31, 2016. When deciding where to make your next purchase for your property, please consider an AAA supplier member. New Property Owners/Management Company Members

Sinclair Properties

Accolade Property Management

The Little Family Trust

Number of reported units: 76

Castle Crown Property Management

Number of reported units: 210

Cesar Chavez Foundation Number of reported units: 104

Chambers Properties

Number of reported units: 2

CSC Management

Number of reported units: 84

Dominion Realty Advisors, Inc

Number of reported units: 0

Elysian Properties LLC

Number of reported units: 587

First Communities Management Inc

Number of reported units: 370

Frameworks Community Development Corporation Number of reported units: 25

Martin Properties

Number of reported units: 42

NE Property Management LLC

Number of reported units: 500

Pearl Properties

Number of reported units: 39

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Number of reported units: 3

Sunbikeski Rentals

Number of reported units: 2 Number of reported units: 5

Utopia Realty, LLC

Number of reported units: 8

Williamson Management Co

Number of reported units: 100

New Supplier Company Members Sprinklers-Automatic-Fire American Fire Systems Craig Branstetter 5728 Teague Rd Houston, TX 77041 713-466-9898 www.americanfiresys.com Glass-Sales & Service Apartment Glass Products EdyLyn Dean PO Box 150458 Austin, TX 78715 512-662-7036 www. apartmentglassproducts. com

Odor Control Austin Decon, LLC James Lynch 3615 S FM 1626, STE 170-175 Kyle, TX 78640 512-582-8554 www. austincrimescenecleaning. com Wood Floor Sales & Installation Brecca Construction LLC Tania Dupuis 501 W Powell Ln,#202 Austin, TX 78753 512-563-8839 www.breccaconstruction. com Transportation Capital Metro Lonny Stern 2910 E 5th St. Austin, TX 78702 512-389-7509 www.capmetro.org Security & Surveillance Kastle Systems Sultana Nailor 3121 Richmond Avenue Houston, TX 77098 713 527 2800 www.kastle.com

Pet Care PooPrints Mike Stone 15 Salt Creek Lane, #414 Hinsdale, IL 60521 877-213-7817 www.pooprintsdogdna. com Collection Agencies Rent Recovery Solutions AC Greaves 1945 The Exchange Se Ste 120 Atlanta, GA 30339 800-335-0119 www. rentrecoverysolutions. com Advertising-Internet Rentping Mike Wittmann 4525 South 86th St Lincoln, NE 68526 402-570-0648 www.rentpingmedia.com

SEPTEMBER / OCTOBER /

FOR MANAGERS YO UR N A ME:

Leilah Traugott

1. Property name & management company: Sabina with B&M Management 2. Does your property have a nickname? No

In this issue of Window magazine, we ask our questions of Leilah Traugott, Community Manager at Sabina, a B&M Management Company LLC property. 10. What’s the best thing about your location? Being central is key to getting anywhere quickly! Our location gives us quick access to downtown and north Austin equally. We are in such a fun, lively neighborhood with UT and Hyde Park right behind us.

5. What’s the best feature of your property? Our Team

11. What is your favorite resident event/ function? Movie in the Courtyard at Halloween. We showed Halloween and everyone laid out on blankets eating popcorn. Hands down, the best resident event I’ve ever attended.

6. Where’s the best place to grab lunch around your property? Torchy’s

12. What are your busiest hours? 4pm to 6pm, right when everyone’s getting home.

7. Favorite breakfast taco joint? Hornitos- brisket and egg to be specific. Can you tell I like tacos?

13. What’s the most bizarre or best thing you’ve heard from a resident? (i.e. like seeing a ghost) Years ago at my first property, a resident was convinced a gang who used the colors yellow and red was out to get him. He said they parked their yellow and red cars around his and he could hear them

3. How many units? 298 4. How many people work on your property? 9

8. What recent improvements have been made (in units or externally)? N/A 9. Which COMP is your favorite? Uptown

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talking about him outside of his window. That was fairly odd. 14. What is your favorite AAA event/function? Treaty Oak Distillery event. Met some great people on a personal and professional level and can’t wait to keep up with them! 15. Which AAA committees have you joined or been a part of/would like to join? I have attended some Education and Legislation committee meetings, and would really like to be involved with both again. 16. Who is a role model you look up to and why? Brenda Gaines, because she is todate the best boss I’ve ever had who illustrated grace-under-fire, effortlessly. I still tell her I want to be her when I grow up. Are you a manager and want to answer our 16 Questions? Contact Jennifer at Jennifer@austinaptassoc.com.

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The Political Voice

of the

AUSTIN APARTMENT ASSOCIATION What you need to know about Apartment PAC Austin and the Better Government Fund

Do you remember that time the Austin Apartment Association sued the City? It wasn’t too long ago the City of Austin tried to implement an ordinance that effectively compelled nearly all rental housing properties in Austin to honor housing choice vouchers and participate in the federal Housing Choice Voucher (Section 8) program, but AAA felt this was an overreaching burden on members and their ability to do business. So, we sued ‘em. Called the lawyers, signed the papers and sued ‘em. Sued the City of Austin. Got the Texas Apartment Association involved, too, and they took it up with Texas State Legislators, who passed a state law, nullifying the Austin ordinance.

Maybe you heard of it? SOI — Source of Income. Ring any bells? The actions taken by the Texas Legislature against Austin’s SOI ordinance was supported by a wide-range of apartment association leaders, members and staff who provided critical and timely information in support of private property rights and how federal housing programs are voluntary. The efforts taken by the apartment industry helped prevent a patchwork quilt of municipal regulations involving federal housing vouchers and protected owners and managers of rental units from unnecessary and unwarranted housing discrimination claims. Your membership dues in the Austin Apartment Association pay for a lot of different things, but lawyers are expensive and getting local, state and national policymakers elected — and keeping them informed — must come from another pot. The Austin Apartment Association established a general purpose political action committee (PAC) to have greater participation in the local and state political process. A general purpose PAC is devoted to a point

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of view not a political party, and Apartment PAC Austin’s devoted point of view is: A free enterprise housing market works best when private property rights are honored and property owners and related housing service providers are able to offer dwelling units for rent and operate without burdensome taxes, regulations and fees. All contributions to Apartment PAC Austin are voluntary and all levels of contribution are welcome. The funds contributed to Apartment PAC Austin are distributed to candidates running for state, county and local office that share our pro-rental housing point of view. Apartment PAC Austin funds may also be used to support bond elections, ballot initiatives and similar efforts that can help improve the quality of life for residents in the Austin area.

The BGF is not a political action committee (PAC). What is the difference? AAA regularly advocates on behalf of the apartment industry at the local level on issues ranging from code inspections to

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urban planning and development. By way of example, in the past year AAA has helped revoke mandates on property owners to participate in the Section 8 program, worked with city staff to draft a sensible parkland dedication ordinance and partnered with the Mayor in the effort to end veteran homelessness. AAA’s efforts will now be bolstered by the Better Government Fund (BGF). This fund is formed from voluntary contributions paid when joining or renewing your AAA membership. These contributions will be used to help facilitate positive change for the apartment industry. When research is needed to combat an important issue, when printed materials are needed to communicate critical information to the public, when an event needs to be held with elected officials or when items are needed to help raise funds for the AAA’s political action committee (APARTMENT PAC AUSTIN), the source of funding will be there for prudent use. Contributions to Apartment PAC Austin must come directly from an individual’s personal account, whether it’s the individual’s personal checking, credit card, or cash. No corporate funds can be accepted by Apartment PAC Austin. Often referred to as “hard money,” Apartment PAC Austin funds can be given directly candidates running for office under rules and regulations promulgated by the Texas Ethics Commission. On the other hand, BGF contributions are often referred to as “soft money” and can come from an individual or a corporation. Contributions to the BGF are not used to support candidate running for office but instead can be used to for a variety of purposes including activities to raise funds for Apartment PAC Austin. Through the BGF, members have a great way to make contributions in order to keep the advocacy efforts of the AAA moving forward. For more information about the BGF or how the BGF and Apartment PAC Austin funds are used to advance the interests of the apartment industry call the AAA office or send an email to AAA staff member Paul Cauduro at paul@ austinaptassoc.com

APARTMENT PAC AUSTIN INVESTORS CONTRIBUTION LEVELS Contributions of $99 or more are invited to attend the annual Investors Reception. • • • • •

CAPITOL VIEW PENTHOUSE $400+ LADY BIRD LAKE VIEW $300-$350 AUSTIN CITY VIEW $150-$250 DOWNTOWN STUDIO $99 PAC PARTNER $1-$98

Make your contributions to Apartment PAC Austin online at austinaptassoc.com/apartment-pac-austin

SEPTEMBER / OCTOBER /

I can’t believe it is that time of year already. Time to gear up for the 2016 AAA Tradeshow.

SAM LEVASSAR CAS, Camp Construction

2016-2017 AAA Vice President & Products and Services Chair

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As Vice President of AAA, the biggest task of the tradeshow, (actually my only task — or more accurately the only thing they would let me be in charge of ), is deciding on a theme that inspires everyone to take part and get involved. What to do? What to do? I have been bouncing ideas off everyone for the last six months and no theme really seemed to stick. And man did I have some great ideas! I still cannot figure out why some of these didn’t get approved: “Barbarians and Librarians!” “Rabbis and Rednecks!” “The Communist Party!” “The Wizard of Oz-tin!” And of course my favorite, “The Fightin’ Texas Aggie Maroon and White Celebration of All Things Gig’em Tradeshow!” Everyone could dress up as thumbs and farmers and we could let sheep run wild on the trade show floor. Exciting, right? I’m still not sure why this was voted down so quickly, and it took me a while to get out of a defeated funk afterwards. So what theme in the world would bring everyone together? Religion? No. Politics? No. What is something we all have in common? Where do I see and get to talk to members of the Austin Apartment Association in a fun, social setting? A bar! I see and meet lots of people at events, (at the bar), and if we are not at an event we are at a happy hour, (at the bar!). What do ALL of us have in common while hanging out at the bar? What is the one thread that binds us all? “Put it on Fowlers tab!” So I went back to the board and exclaimed, “I GOT IT!” Let’s call it the “2016 Put it on Fowlers Tab AAA Trade Show!” This…did not go over well. Now I truly was at a loss. I was stumped. I had passed through dozens of ideas and one after the other the board looked down and said, “Silly Aggie, these just won’t do!” These were dark times and I was at an all-time low…feeling blue…eating comfort food…erasing everything in my music playlist, saving only the Justin Bieber songs. I was close to giving up. I wasn’t sure whom to talk to or where to turn. The fear of being fired from my job as Tradeshow Theme Decider was overwhelming. I was now standing at the edge, wondering if this was really it and where would I go if I failed at the very FIRST task given to me? It was at that moment I called my psychic and after being on hold for what seemed like forever, she finally took my call and it was like a million thoughts were going through my head and they were all coming out at once. I was talking at a rapid pace, almost screaming into the phone about where I was,

how I was letting down my wife and daughter and how I would be a disappointment and outcast at work. When I finally stopped to take a breath, I heard a comforting voice, almost like it was from the heavens, or maybe from Dana Bolz that said, “Sam, my son, take a breath and speak easy.” What did she just say? Speak easy? Wow! That was it! Speak easy! SPEAKEASY! I had it. Suddenly I got another call and it was a client screaming at me that my bid was late and I better get my S*%T together or I would never work with them again. I called Kristan and she approved the trade show theme…right after telling me that this was the longest she ever had to wait for a theme idea and that I’d better get my S*%T together or I would never work with her again. So there you have it. The 2016 Speakeasy Trade Show! Now that the theme has been unveiled, we encourage everyone to participate, vendor exhibitors and owner/management company attendees alike! Vendors, you will be asked to participate by decorating your booths in the best Speakeasy theme you can muster and attendees, you are asked to attend the show in the best Speakeasy costume you can create. Both booths and costumes will be judged anonymously, and both categories

awarded just one “Best in Show” trophy — one for best vendor booth and one for best costume by an attendee. As usual, the Trade Show will be FREE to attend for all owner/ management company members and we ask that you register for the event as soon as you can so that we can plan accordingly for food and free beer. If you are a vendor member, please note you must have a booth in order to participate. If you have not purchased your booth, I highly recommend you do so today… the booths will definitely sell out! Don’t be that vendor on the waiting list. Contact Dana at dana@austinaptassoc.com or 512-323-0990 for booth information. Lastly, I would like to thank the sponsors who make the trade show possible. Without your support, we would not be able to put on such a great event! Again this year, all platinum and gold sponsors will be listed on the game cards given to each owner/management company member attendee so that they can visit those sponsor booths to get their cards punched for the $500 manager, $500 maintenance and $1,000 grand prize cash drawings. Mark your calendars for September 29, 2016. It is sure to be a night to remember and not to forget. So put on your best and let’s Speakeasy!

“Sam, my son, take a breath and speak easy.”

WHY YOU SHOULD ATTEND THE TRADE SHOW

Free beer! Free snacks! Networking, fun and over $2,000 in cash and prizes! Let’s face it, the AAA trade show is a fun time for everyone. It’s also one-stop shopping for all AAA members. Maybe you don’t have the time to research new products or services the rest of the year. Now is your chance to gain new contacts, learn about new products or enhancements, and touch base with your existing suppliers. Use the show to investigate new tools and improved for your employees, and community enhancements for your residents. Let your budget be your trade show guide. Go into the show with your budget as a way to figure out which vendors you really must see. If you are looking for something or someone in particular, grab a trade show map and head to those booths first, then walk through the rest of the show. Bring business cards and I always make a list of upcoming projects so I make sure to see all the vendors that would possibly oversee my upcoming work. Be sure to bring your business cards. They are a great way to give an exhibitor your contact information for follow up calls, but also a great way to enter give away drawings at the individual booths.

SHOW SCHEDULE FOR ATTENDEES

Thursday, September 29, 2016 4:00pm Trade Show Opens 7:00 – 8:00pm FREE Keg Beer 7:15pm Best in Show Costume Contest & Award 7:30pm Door Prize Announcements 7:50 pm $500 Maintenance Prize $500 Management Prize 7:55 pm $1,000 Grand Prize Drawing 8:00 pm Trade Show Closes

WHY YOU SHOULD EXHIBIT IN THE TRADE SHOW

The end game of any trade show is to make contact with existing customers and new connections with prospective ones. Use the trade show as an opportunity to find out what your customers need for next year’s budget and follow up with a proposal. Just like the attendees, vendors need to bring business cards, too. Hand them out like candy. Use them to get your contact information in the hands of every attendee. Print up a special batch with a trade show offer or coupon for attendees. The show this year hopes to attract over 1,400 people, so bring plenty of business cards!

SHOW SCHEDULE FOR EXHIBITORS

Wednesday, September 28 1:00pm-5:00pm Exhibitor Move In Thursday, September 29 9:00am-3:00pm Exhibitor Move In 3:00pm-3:45pm Exhibitor Mix & Mingle 4:00pm Trade Show Opens 4:30 - 5:30pm Best in Show Booth Judging & Award 8:00pm Trade Show Closes 8:00pm-11:00pm Exhibitor Move Out

Get ready for the

2017 TRADE SHOW Thursday, May 4, 2017!

SEPTEMBER / OCTOBER /

2016

TRADE SHOW EXHIBITORS *as of 8/17/16 351/450

A&A Wrecker and Recovery, LLC

644

D & G Quality Roofing, Inc.

539

Absolute Pest Management

501/503

Dixie Carpet Installations, Inc.

334

Ace Fire Equipment

208

Door Side Valet

640 Poolsure

234

Aces AC Supply

301

Facility Innovations Group, LLC

618 PooPrints

615

ACTIV Answer by Audio Images

235

Falcon Construction USA, LLC

533/535

344

Advanced Exercise Equipment

506 Firetrol

Powerhouse Carpet Cleaning & Flooring

227

Airco Mechanical

232

Fit Supply

302

PPG Paints

107

Alpha Paving

341

For Rent Media Solutions

546

Premium Cuts Lawn Service and Maintenance Inc

206

Alpha Roofing

523

FSI Construction

339/438

Ameristar Screen and Glass

308

PS Landscapes

446

Gage Multifamily Services

601

Apartment List

630/632

Rasa Floors

509/608

Golf Cars of Austin

734

Performance Utility Management & Billing

440

RealPage, Inc.

Golf Cart Zone

307

Redi Carpet

600

GPS Roof Leak Repair

Arbor Contract Carpet

447

Reliant Towing

500

Gratr Landscapes

103

Austin Apartment Association

202

Rent Recovery Solutions

303

Guardian Construction

550/552

Austin Energy

406/408 RentPath

201 HACA

240

Austin Estate Gate

229 Rentping

529/531

HD Supply

200

Austin Resource Recovery

221

Republic Services

502

Heat Wave Bed Bug Control, LLC

634

Auto-Out Cooktop Fire Suppressors

345

Robert Madden Industries

622

Hines Pool and Spa

603 ScentAir

541

Hire Priority

545

Sherwin Williams

350

Ice Blue Advertising

547

Sherwin Williams Flooring

527/626

Impact Floors

139

Sundek of Austin

732

Ingenium Construction Company

316 ApartmentData.com

453/455/554

444

Appliance Warehouse

347

209 AZUMA 521

BEHR Paint

207

Benchmark Landscapes

312/314

BG Staffing

621

Biosweep of Austin

407

Brook Furniture Rental

328

Camp Construction

639 CARES

722

Superior Descaling, Inc.

513 Integrity

226/228

Surface Connection

239

Interstate All-Battery Center

212 Texacraft

654

JMI Contractors, LLC

607/609

The Apartments.com Network

451

Johnstone Supply Austin

628

The Countersource, Inc.

700

Leisure Creations

515

The Ironwood Group

318

Lone Star Carpet

401/403

The Liberty Group

540

Lone Star Paving

517

The Steam Team

238

LP Pest Solutions

623 UCS

650

LSR Multifamily

309

646

M&M Painting & Construction

641 Vamvoras

215/217

Maintenance Supply HQ

247

Vima Décor USA

445/544

Carpet Warehouse

551

Cedar Park Overhead Doors

638

Central Renovation Solutions

326

Century AC Supply

507/606

Chadwell Supply

602

Charter Furntiure

617

Church Services

219

City of Austin Smoke-Free Housing Implementation Program

627

Marathon Fitness

101

VIP Waste Solutions, LLC

245

Citywide Apartment Locators

251

McMahan’s Flooring, Inc

306

Visual Marketing

409/508

Colors Unlimited

340

Merit Service Solutions

400/402 WASH

213

Comm-Fit LP

441

Meyer Smith, Inc.

620

Western States Fire Protection

439/538

Complete Landscapes, Inc.

223

Mohawk Industries

231

Westlake Home and Commercial

214/216

Contractors Asphalt

222

Mueller Water Conditioning, Inc.

241

White’s Trash Service

614/616

Contractors, Inc

220

National Apartment Association

330/332

Whorton Insurance

320/322 CORT

338

Nationwide Eviction

712 Wilmar

635

Crime Clean of Texas

346

NuSurface Austin

613

Worldwide Pest Control

233

Crystal Clear Pools & Spas

629

On Guard, Inc

300

Yardi Systems, Inc.

203

Package Concierge

612 Zillow

519 CSC

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BALANCING

CORPORATE BRANDING WITH COMMUNITY CHARACTER By K E R I E K E R S T E T T E R , Canonball

Residents are increasingly connecting with properties online throughout all phases of the renting process, from research to retention. As a result, property managers need to be able to do their jobs online, and that requires them to have a certain amount of autonomy. Social media presents several opportunities for leasing, marketing and building relationships. However, it also presents many risks.

A BALANCING ACT

It’s natural for corporate management to want complete control over their properties’ online activity, as doing so would limit risk and maintain consistent brand messaging across all properties. However, this isn’t realistic. The key to success in digital marketing lies within the property managers—they’re the ones who know their residents better than anyone else. They live and work in the communities they serve, and they’re the ones interacting with residents on a daily basis. So how do we find a balance between brand consistency (corporate-level) and local content / personalized service

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(property-level)? The answer is quite simple, actually. It just calls for a little training and education.

media must be handled at the property level,” said Misty. “Corporate management simply needs to take the necessary steps to train property managers. They need to provide resources [e.g., content guidelines, tone], which property managers can customize according to their residents. Employees should feel empowered to communicate on social media—that is corporate’s responsibility.” For example, companies like Wood Residential are providing its properties with standard corporate messaging for social media, then allows each property to personalize its content. The most important thing to remember, Misty says, is that corporate training should be an on-going effort. “It’s the medium that has changed,” says Maureen Lambe, Executive VP of the NAA Education Institute. “Training allows property managers to see how the same rules of resident engagement apply to new mediums.” “Corporate management should never leave the training mindset,” says Misty. Training never sleeps.

RESIDENT INTERACTIONS ON SOCIAL MEDIA MUST BE HANDLED AT THE PROPERTY LEVEL.”

MISTY SANFORD

CORPORATE RESPONSIBILITY: TRAINING Misty Sanford, owner of North of Creative, draws on several years’ experience in corporate property management. “Resident interactions on social

need screens?

PROPERTY RESPONSIBILITY: OPEN COMMUNICATION

Successful training requires an earnest effort on the part of each property and its employees. Without their commitment, an effective digital marketing strategy is impossible to implement. It’s the property manager’s responsibility to consult their regional or national corporate representative anytime they have questions, feedback, or insight regarding social media use. Corporate management should serve as a resource for properties, and vice versa. Property managers should provide feedback on local marketing efforts (What works? What doesn’t?). They should also be able to ask corporate representatives for help in unfamiliar situations and provide them with insights from their resident community. Open communication is the key to balancing strong brand messaging on social media with local personality and service. K E R I E K E R S T E T T E R is the Director of Content Strategy for Canonball, a digital marketing agency in Dallas that specializes in both multifamily and mixed-use development.

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BUSINESS EXCHANGE NORRIS CONFERENCE CENTER PARTICIPATING OWNER & MANAGEMENT COMPANIES THANK YOU! Alliance Residential Company AMLI Bell Partners Capstone Churchill Forge CWS Foundation Communities Gables Residential Greystar Greystar IMT Residential LDG Development Lincoln LYND MAA Martine Properties Milestone Northland Investments Pinnacle Rainier US Residential Weinstein Properties Westdale

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A huge thank you to all of the owner management companies who volunteered their time and expertise to make this Apartment PAC Austin fundraiser a huge success.Â Thank you to our supplier partners who generously gave of their time and money to participate.Â Participation and financial contribution related to the Business Exchange help AAA keep a strong and active voice at all levels of government. 1 Business Exchange Sponsors (left to right) Amanda Seamans, Lone Star Paving; Drew Kehoe, Integrity Paving & Coatings; Kylon Sain, RentPath; Will Holmes, Integrity Paving & Coatings; Nick Lopez, RentPath 2 AAA President Theresa Ebner opens the Business Exchange with a few words of welcome to participants 3 Sandy Eckhardt and John Shaw from Milestone Management ask questions of Yemi Ayeni from BioSweep of Austin. 4 Theresa Ebner, Gustavo Lopez and Pat Roughton, Capstone Real Estate Services, prepare for the fun to begin! 5 Karen Temborius, Westdale Asset Management, goes over sales information with Danabra Kraft, ePremium Insurance.

6 Kara Haines and Steve Haines with MAA and supplier member Danny Owen, Azuma 7 Approved Business Exchange Selfie from Brooke Mahoney, Katya Watson and Renee Zahn from Greystar and Amy Maples and Nikki Burleson from BG Staffing 8 Wrapping up another success Business Exchange are Gary Nipp and Renee Clark 9 David Burnett and Tony Ragan, Absolute Pest Management, are all smiles waiting to start their sales pitch!

SEPTEMBER / OCTOBER /

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SEPTEMBER / OCTOBER /

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SEPTEMBER / OCTOBER /

Austin Apartment Association

installs

2016-2017 BOARD OF DIRECTORS AND OFFICERS

At June’s Property of the Year and Installation of Officers ceremony, AAA members welcomed their 2016-2017 President, Theresa Ebner, CAM, CAPS, CPM, LDG Development. Also installed that evening were the members of the 2016-2017 Executive Committee and Board of Directors.

1 AAA President Theresa Ebner (center) with Amanda Seamans and Jim Ramming, Lone Star Paving, who successfully chose this sponsorship during sponsorship selection period last November.

Property of the Year & Installation of Officers event sponsors 2

( front): Gen Milton, Zillow; Nikki Burleson, BG Staffing; Lindsey Osborne, CORT (back): David Arnold, The Apartmens.com Network; Tony Boatman, Redi Carpet; Shay Mickler, The Liberty Group; Sam Levassar, Camp Construction 3 2016-2016 AAA President Theresa Ebner with co-founders of LDG Development, Chris Dischinger and Mark Lechner 4 President Ebner gives everyone a bit of advice, “Find your passion and get involved!”

5 2016-2017 Executive Committee Sam Levassar, Camp Construction, Vice President; Renee Zahn, Greystar, Secretary/Treasurer; Karen Temborius, Westdale Real Estate Invesment & Management, VP at Large; Dwayne Stewart, Churchill Forge Properties, President-elect

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6 The newly installed members of the Products and Services Council for 2016-2017: Lindsey

Osborne, CORT; Brian Hackworth, Gage Multifamily Services; Terri Needham, P.S. Landscapes, Immediate Past Chair; Josh Nichols, Westlake Home & Commercial Supply; Rene Flores, Crystal Clear Pools & Spas; Eric Watson, Century A/C Supply, Chair-elect; Nikki Burleson, BG Staffing; Ryan Harmon, Valet Waste; Sam Levassar, Camp Construction, Chair

Members of the AAA Leadership Lyceum 7

( front row): Lisa Soto, IMT Residential; Christi Pyle, Northland Investment Corporation; Brian Hackworth, Gage Multifamily Services; Rhonda Navarro, Milestone Management; Michael Garcia, Capstone Real Estate Services (back row): Lindsey Osborne, CORT; Kelsea Vernon, Greystar; Christy Sanchez, Alliance Residential; Lyndsay Tuckner, US Residential Group; Nikki Burleson, BG Staffing; Rene Flores, Crystal Clear Pools & Spas 8 2016-2017 AAA Board of Directors ( front row): Lindsey Osborne, CORT; Missy Sterns, LDG Development; Christi Pyle, Northland Investment Corporation; Christy Sanchez, Alliance Residential (back row): Eric Watson, Century A/C Supply; Terri Needham, P.S. Landscapes; Ben Wells, UCS; Angel Davila, Rainier Management

SEPTEMBER / OCTOBER /

2016 1

PROPERTY of the

YEAR

AWARD WINNERS

2 7 3

1 Lease-Up Award Seven, Monogram Apartment Collection

2 Mid/High Rise Gables Park Tower, Gables Residential Services 3 Emerald Award 50-299 units The Monterra, Alliance Residential Company

4 Emerald Award 300+ units Colonial Grand at Onion Creek, MAA

5 Diamond Award 50-299 units Terrazzo Apartments, Greystar 6 Diamond Award 300+ units Gables at the Terrace, Gables Residential Services

7 Sapphire Award 50-299 units Audubon Square Apartment Homes, Avenue5 Residential, LLC

8 Sapphire Award 300+ units Great Hills Apartments, Northland Investment Corporation 9 Ruby Award Hillside Creek Apartments, Avenue5 Residential, LLC

10 Affordable Housing Award Santora Villas, Capstone Real Estate Services

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The Austin Apartment Association announced the winners of the 2016 Property of the Year Awards Ceremony in June at the Hyatt Regency Downtown. All properties considered for a 2016 Property of the Year awardsÂ were evaluated in three categories: staff and staff designations, physical/visual inspection and a blind shop of the property. Judges for the staff and physical inspection categories were all members of the Austin Apartment Association. The blind shop was performed by an independent entity. Congratulations, winners!

NAA Education Conference & Exposition

June, 2016

1 Austin’s delegation getting ready for five busy days before conference 2 NAA opening party with exhibitor members (BG Staffing and Camp Construction) 3 Friday’s Maintenance Mania team “Milestone” cheering on their staff member from Dallas 4 An outing with Austin members hosted by The Liberty Group 5 AAA President Theresa Ebner congratulates Michael Garcia – the 2016 NAA Manager of the Year!

SEPTEMBER / OCTOBER /

Education

OPPORTUNITIES YOUR CHANCE TO GROW AND LEARN Visit austinaptassoc.com/education for more class info and to register. Learn at Lunch with Image 360

SEPTEMBER 15 12:00 p.m. - 1:00 p.m. Speaker Image 360 AAA - 8620 Burnet Rd. #475 FREE and for only AAA on-site members to attend Worth 1 CEC toward your designation renewal The Learn at Lunch seminars are quick, one-hour sessions exclusively for AAA onsite members. Speaker Image 360 presents, “Apartment Signage 101.” · Are you in compliance: signs and the law · How to brand your business more effectively · How to get the most out of your signage budget and still have your signs look good

Evictions

SEPTEMBER 20 8:30 a.m. - 11:30 a.m. Speaker: Attorney Tiffany Wu, Warren Law Firm AAA - 8620 Burnet Rd. #475 $70 per AAA member Worth 3 CECs toward your designation renewal Learn the ins and outs of the eviction process from beginning to end. · The before, trial and after parts of the eviction process · Preparation of forms and petition · Impact of bankruptcy · What to do with the judgement · The county court at law appeal process · Trial strategy

NAAEI Leadership Experience: Powered by Dale Carnegie

SEPTEMBER 21-22 8:00 a.m. – 5:00 p.m. $1,695 per person

This course is geared toward regional employees and corporate department

heads. In this two-day course, you will learn to: · Develop Personal Leadership · Build Trust, Credibility and Respect · Communicate to Lead · Time Control to Work on Your Business · Delegate · Coach for Performance – Disagree Agreeably

NextGen Austin Education Series

OCTOBER 18 9:00 a.m. - 10:00 a.m. Speaker Abby Vasek AAA - 8620 Burnet Rd. #475 FREE and for AAA NextGen Austin members only

Telephone Skills and Internet Leads

OCTOBER 19 8:30 a.m. - 11:30 a.m. Speaker: Heather Cotten, For Rent Media Solutions AAA - 8620 Burnet Rd. #475 $70 per AAA member Worth 3 CECs toward your designation renewal

You will learn about phone call and email etiquette, how to grab the caller’s attention, how to take control of the phone call, how to answer an online inquiry…and more!

Learn at Lunch with Warren Law Firm

OCTOBER 20 12:00 p.m. - 1:00 p.m. Speaker Bill Warren, Warren Law Firm AAA - 8620 Burnet Rd. #475 FREE and for only AAA on-site members to attend Worth 1 CEC toward your designation renewal The Learn at Lunch seminars are quick, onehour sessions exclusively for AAA on-site members. Warren Law Firm presents, “You Are Never Too Young or Too Old to Create a Will and Plan Your Estate.”

· Advantages of having an estate plan and a will in place · What happens if you die without a will · Key information to include in your will and other estate planning documents · The crucial role of executors and guardians for your children and your estate

Preventative Maintenance, Make Readies & Time Management OCTOBER 25 8:30 a.m. - 11:30 a.m. Speaker: Angel Davila, CAMT, Rainier Management AAA - 8620 Burnet Rd. #475 $70 per AAA member Worth 3 CECs toward your designation renewal Learn maintenance tricks, tips and timesavers.

ROI Exchange: A peer-to-peer meet-up of AAA independent rental owner members OCTOBER 25 12:00 p.m. - 1:00 p.m. AAA - 8620 Burnet Rd. #475 FREE and for only AAA IRO members to attend Worth 1 CEC toward your designation renewal A peer-to-peer meet-up of AAA independent rental owner members. ROI (Rental Owners & Investors) Exchange is a FREE meeting for Rental Owners & Investors to connect with each other. You can attend the meeting in-person or via live webinar. This ROI Exchange will focus on budgeting and forecasting.

QUESTI ON S? Contact AAA Director of Education Ariel Zimmerman at ariel@austinaptassoc.com or 512.323.0990.

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All Webinars are conducted by www.multifamilyinsiders.com.

WEDNESDAYS ur

lin

1:00 p.m. – 2:00 p.m. CT Worth 1 CEC Cost $29.99 - Enter the code “16AAA” in the coupon field when registering for a discount!

present

n o education

SEPTEMBER 21

Outreach and Partnership Marketing in the Digital Era

Ideas, tips and tricks to help you better maximize your outreach marketing efforts

OCTOBER 5

Beyond Disruption

Tapping the creative and competitive nature of your team

OCTOBER 19

Success in Your Career is More Than Just Being Polite

Learn the rules of the business world and hone your interpersonal skills

SEPTEMBER / OCTOBER /

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LAW IN ORDER

The Warren Report William S. Warren, Warren Law Firm

any of you may be reeling from the curious title to this article. Don’t be. It’s football season at last, and Texans love their football. Have you ever heard the phrase “End Run”? According to Dictionary. com, this phrase has two meanings. In a football context, an End Run is a running play in which the ball carrier attempts to outflank the defensive end. In a non-football context, an End Run is an attempt to surmount a difficulty without confronting it directly. Stated another way, an End Run can be an evasive or diversionary maneuver. Our Texas Legislature, as of January 1, 2010, attempted an End Run when it enacted Section 92.254 (a-1) of the Texas Property Code. In that statutory provision, the Texas Legislature converted a fair housing Modification to an Accommodation. It did this in the context of a smoke alarm which is capable of alerting a hearing-impaired person in the bedrooms it serves — a visual rather than an audible smoke alarm. How did this occur? What is the significance of whether a visual smoke detector, which flashes lights instead of making sounds, is called a modification or an accommodation? The answer is simple. When a reasonable modification has been requested and approved, the resident who requested the modification typically pays for the acquisition and installation of items needed to complete the

FOOTBALL TERMINOLOGY WORKS, EVEN IN FAIR HOUSING

Resident modifications, reasonable accommodations, and how the Texas Legislature attempted an end run around the regulations. modification of the premises. There are some exceptions. If the landlord receives federal funds, it may be financially responsible for the modification, provided such financial obligation does not produce a great financial or administrative hardship. Given that a visual smoke detector could probably be obtained, installed and wired for less than $500.00, it is unlikely to cause the landlord a great financial hardship. If federal funds are not received by the landlord, however, the typical procedure is to have the disabled resident pay for the modification. When the handicapped resident requests a reasonable accommodation, the standard rule is that there will not be a charge for the accommodation. As the definitions below illustrate, an accommodation typically has little or no out-of-pocket costs. According to the Fair Housing Act, 42 U.S.C. Section 3604(f )(3), it shall be unlawful for any person to refuse to permit, at the expense of a handicapped person, reasonable modifications of existing premises, if the proposed modifications may be necessary to afford the handicapped person full enjoyment of the premises. The Fair Housing Act also addresses

reasonable accommodations, and states that it shall be unlawful for any person to refuse to make reasonable accommodations in rules, policies, practices, or services, when such accommodations may be necessary to afford a handicapped person equal opportunity to use and enjoy a dwelling unit. In an online publication by the National Association of the Deaf on the issue of housing discrimination, an example was given that deaf tenants are permitted to install visual doorbells. The National Association of the Deaf considered this a reasonable modification, and stated that the tenant must pay for such a modification. It went on to note that the landlord cannot forbid the tenant from installing the special equipment. Of significance here, however, is the analogy between a visual doorbell and a visual smoke detector. Arguably both would be considered modifications as opposed to accommodations, even under analysis by the National Association of the Deaf. In the State of Texas, however, an End Run was successfully accomplished as of January 1, 2010, converting a modification at the tenant’s expense into an accommodation.

“Know that Texas law now requires the landlord to pay for the acquisition and installation of one or more visual smoke detectors for a hearing-impaired resident when such a resident makes a disability-related request for such alarms. “

SEPTEMBER / OCTOBER /

Remember, a resident cannot be charged for a reasonable accommodation, so the expense of acquiring and installing the visual smoke alarm, typically a modification, fell upon the landlord. Score that a touchdown, six points for the resident. According to David Mintz, the Government Affairs Liaison for the Texas Apartment Association, the Property Code’s conversion of a visual smoke detector from a modification to an accommodation occurred in the context of Texas Senate Bill 1715. Mr. Mintz told me he testified in 2009 at Senate hearings on that bill. He stated that the Texas Apartment Association supported the bill, and recalled various compromises made with the bill’s sponsor. Sadly, the statutory language remains somewhat confusing, because it is silent about who must pay for the visual smoke alarm, either the landlord or the tenant. When reading Texas Property Code Section 92.254(a-1), one sees reference to “a reasonable accommodation for a person with a hearing-impairment disability” in the discussion about the visual smoke alarm. Stated another way, the legislature switched the burden of payment for acquiring and installing the visual smoke detector from the tenant to the landlord. By law, visual smoke detectors cannot be battery-operated. They are to be hardwired into the rental property’s electrical system. That fact, coupled with the unquestionable conclusion that installation of a piece of equipment constitutes a modification, shows that the Texas Legislature attempted, to quote Dictionary.com, “to surmount the difficulty without confronting it directly.” Keep in mind that the Fair Housing Act is a federal statute. It is to be applied in the same manner in all our states and territories. It is to have

predictability and clarity so that its enforcement will be fair, reasonable and absolute. Had the Texas Legislature wanted to surmount the issue of payment for the acquisition and installation of equipment in residential leased premises, to enable a handicapped person to have full enjoyment of the dwelling, they should have sought a change to the federal statutory language. That was not done. What resulted is a situation unique to Texas, which undermines the commonly

accepted practice that a private rental property owner, who does not benefit from government funds, does not have to pay for a disability-related modification of its premises. This author is not suggesting that hearing impaired individuals do not have the right to make modifications to their rented premises, in order to grant them equal opportunity to fully enjoy their living unit. The question is really

whether a state should be allowed to create new obligations under a federal law. In Texas, if we use Property Code Section 92.254(a-1) for precedence, the answer appears to be yes. In the online version of the Merriam-Webster Dictionary, a slightly different, yet very insightful definition of End Run is found. As with Dictionary. com, the definition has two parts. There is the football play, in which the ball carrier attempts to run wide around the end of the line. There is also the second meaning. The Merriam-Webster Dictionary provides that an End Run is also “an evasive trick or maneuver,” and provides as an example where one “made an end run around the regulations.” In the context of compassion and respect, it is a good thing to ensure that hearing impaired individuals are protected from the possibly dire consequences of a fire through the use of a smoke alarm which will likely get their attention. All apartments and rental properties protect individuals who have no hearing impairment by providing audible smoke alarms, so it is only fair that a hearing-impaired individual should be afforded the same protection, only with a non-audible alarm. This author has absolutely no problem with that concept, nor does he believe that owners of rental property would either. There is an undated article appearing on the Internet, written by Stefanie A. Lindquist and Frank B. Cross for the University of Texas School of Law. Their article focused on stability, predictability and the rule of law. They state, for example, that in the absence of stability and predictability in law, citizens have difficulty

BILL WARREN is an Austin lawyer, and a Member of the Austin Apartment Association, whose practice areas include landlord-tenant, housing discrimination defense, collections, litigation in all courts, employment, consumer protection, lease and contract drafting and negotiations, and wills. He is Board Certified in Civil Trial Law by the Texas Board of Legal Specialization, and is a Fellow of the College of the State Bar of Texas. Mr. Warren is legal counsel to the Austin Apartment Association and a founding member of the Legal Counsel Advisory Council of the Texas Apartment Association. He regularly, and on a statewide basis, represents property owners and managers, vendors and others who regularly serve the real estate and multihousing industry. Bill is a frequent author and lecturer, and has published more than 100 articles on multi-housing industry and fair housing issues. He can be reached at Warren Law Firm, 1011 Westlake Drive, Austin, Texas 78746, (512)347-8777, or through his website at www.WLFtexas.com.

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managing their affairs effectively. They also state that legal stability has a moral valance insofar as it assures that like cases will be treated equally. They recognize, however, that the stability of precedent must sometimes be subverted in order to achieve other beneficial objectives. While greater legal stability is generally preferred, they say, absolute legal stability would produce a rigid legal paradigm impervious to changing societal norms and practices. Experience rather than logic, note Lindquist and Cross, vitalizes the law, and allows it to occasionally bend to changing circumstances. These are insightful comments. Perhaps they explain why the Texas Legislature felt that protecting hearing-impaired individuals from possible harm and loss of life in the event of fire requires the bending of absolute predictability in the law. The Texas Apartment Association, by supporting Texas Senate Bill 1715 in 2009, obviously agreed. This author agrees as well. In conclusion, know that Texas law now requires the landlord to pay for the acquisition and installation of one or more visual smoke detectors for a hearing-impaired resident when such a resident makes a disability-related request for such alarms. This is just one modification, among many, serving only one protected class, among many. Will there be additional state laws enacted which undermine federal law in the future? Perhaps so. After all, look at all the football rule changes we have to keep up with each new season! We must remember that the times, they are a changin’.

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SEPTEMBER / OCTOBER /

Market REPORT July 2016

Market Line - AUSTIN AUSTIN OVERVIEW Occupancy: Price: Rental Rate: Size:

91.2% 1,179 $/mo 135.4 c/sf/mo 871 sf

Past 12 Months: 4.5% Rental Rate growth 8,165 units absorbed Operating Supply: 871 communities 200,231 units Recently Opened (12 mo): 38 communities 10,399 units

The box on the left displays a snapshot of the current market conditions. The graph on the right displays the overall occupancy and effective rental prices over the past 24 months. These statistics are derived from a continuous survey of all apartment communities. The effective rental rates are calculated net of concessions and utility adjustments. The table below lists the 5 hottest submarkets in the Greater Austin area. There are a total of 11 submarkets, and the ranking is based on the best combination of rental rate growth and absorption over the past 3 months.

Under Construction: 37 communities 9,105 units Proposed Construction: 32 communities 9,640 units

History of Effective Price & Occupancy 94

1200

1150 92 1100

1050

J A S O N D J F M A M J J A S O N D J F M A M J 2014

2015

The table below distributes and analyzes concessions (specials) by classification. Concessions generally are represented by three types of specials: move-in, months free, or floorplan. ADS captures the effect of these specials and prorates them over a lease term to arrive at a percentage reduction in market or street rents.

CONCESSIONS

Over The Past 3 Months

Rank Submarket

Annualized % of Mkt Growth % Absorbed Northwest/ Arboretum/ Domain 11.5% 1.2% Pflugerville/ Tech Ridge/ Wells Branch 16.5% 0.9% St Edwards/ South Lamar 11.0% 0.9% I-35 South 6.0% 1.8% Southeast/ Riverside Dr 8.3% 0.8%

Class

1 2 3 4 5

ALL A B C D

Total Units w/ Concessions 33,972 16,824 9,841 6,006 1,301

% of Total Units 17% 35% 16% 9% 7%

Other Texas Markets Occupancy: Price: Rental Rate: Size:

89.7% 984 $/mo 111.7 c/sf/mo 881 sf

SAN ANTONIO Occupancy: Price: Rental Rate: Size:

91.1% 892 $/mo 105.6 c/sf/mo 845 sf

DALLAS/FT.WORTH Occupancy: Price: Rental Rate: Size:

93.3% 1,018 $/mo 117.1 c/sf/mo 869 sf

Past 12 Months: 1.4% Rental Rate growth 8,436 units absorbed

Past 12 Months: 2.9% Rental Rate growth 4,380 units absorbed

Past 12 Months: 6.3% Rental Rate growth 16,303 units absorbed

Operating Supply: 2,657 communities 619,733 units

Operating Supply: 830 communities 172,732 units

Operating Supply: 2,841 communities 654,403 units

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2016

Price ($/mo)

Occupancy %

HOTTEST SUBMARKETS

HOUSTON

Citywide Effect -1.1% -2.5% -0.6% -0.3% -0.2%

Average Special -5.5% -6.7% -4.1% -2.8% -2.9%

Apartment Data Services, LLC (ADS) has been providing apartment data and marketing products since 1986. ADS covers Texasâ&#x20AC;&#x2122; four largest metro areas and provides real time access for property specific information, market surveys and historic submarket data for over 1.7 million apartment units. Cindi Bewley Account Manager

512.969.1499

Products &

A A/C-Dealers Fox Service Company James Bagby 512-442-6782 A/C-Duct Cleaning Abluent Cleaning Services Daniel Salazar 512-777-9249 UCS Ben Wells 512-385-6600 A/C-Supplies & Parts Century A/C Supply Travis Fowler 512-584-3713 HD Supply Kendall Wood 512-584-7432 Johnstone Supply - Austin T Lambdin 512-834-0346 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Robert Madden Industries Tiffany Paluso 512-837-8521 A/C-Systems Service & Repair 1st Choice Energy David Malone 512-345-0956 A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Fox Service Company James Bagby 512-442-6782 Access Control Gates-Iron Alarmtechs, Inc. Terry Delzeit 281-391-6066 Austin Estate Gate Anthony Bruno 512-296-2671 Swift Access Control Mario Vasquez 512-470-7575 Adjusters Beneke Adjusters International Jim Beneke 512-328-1851 Jansen International, LLC Charles Dale 800-779-8714 Advertising-Direct Mail Catalyst Marketing & Design Jamie Matusek 512-579-5461 AdvertisingDirectories & Guides RentPath Chelsea Kneeland 469-662-3097 For Rent Media Solutions Heather Cotten 512-326-1133 The Apartments.com Network Melody Zare 512-865-0483 The Vendor Guide/VG Visuals Monica Simmons 800-788-7820

SERVICES

Find a supplier online at web.austinaptassoc.com/search Denotes an AAA Diamond Sponsor member. Advertising-Full Service Catalyst Marketing & Design Jamie Matusek 512-579-5461 Advertising-Internet RentPath Chelsea Kneeland 469-662-3097 Apartment Data Services Inc Bruce McClenny 800-595-8730 Apartment List James Wiersma 404-735-1288 Catalyst Marketing & Design Jamie Matusek 512-579-5461 Citywide Apartment Locators Susan Albertson 512-835-7368 For Rent Media Solutions Heather Cotten 512-326-1133 LeaseBuddies Inc Adam Oâ&#x20AC;&#x2122;Neal 512-423-3881 Moveforfree.com Bubba May 210-691-3178 Realtor.com Carol Andrews 281-460-6307 Rentping Mike Wittmann 402-570-0648 The Apartments.com Network Melody Zare 512-865-0483 Zillow Russ Pengelly 206-515-8234 Advertising-Specialties Catalyst Marketing & Design Jamie Matusek 512-579-5461 Ice Blue Advertising Chuck Littlepage 832-437-0904 The Vendor Guide/ VG Visuals Monica Simmons 800-788-7820 Visual Marketing Ann Poehl 512-918-0131

Air Duct Cleaning Colors Unlimited Rob Tatrow 512-339-3023 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 UCS Ben Wells 512-385-6600 Air Purification Biosweep of Austin Yemi Ayeni 512-373-8118 ScentAir Beverly Boyd-Miller 512-797-4503 Alarm Systems & Service Ace Fire Equipment Ashley Stein 512-835-2020 Alarmtechs, Inc. Terry Delzeit 281-391-6066 Bartley Construction Dennis Bartley 512-303-9688 Answering Service ACTIV Answer By Audio Images Sarah Bearden 800-487-0206x.231 Apartment/Multi Family Investments WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597 Appliance Replacement Appliance Warehouse Tina LeBlanc 512-748-7515 Luxe Appliances Mitchell Andrus 512-940-1023 Appliances-Dealers Appliance Parts Company David Gefrovich 512-655-2726 HD Supply Kendall Wood 512-584-7432 Luxe Appliances Mitchell Andrus 512-940-1023

Maintenance Supply HQ Jeff Feldhaus 512-335-6700 MFS Supply Katrina DeFord 800-607-0541 Appliances-Leasing Appliance Warehouse Tina LeBlanc 512-748-7515 AZUMA Leasing Clint Borchgardt 800-707-1188 Luxe Appliances Mitchell Andrus 512-940-1023 Appliances-Refinishing Quality Surface Solutions,Inc. Karma Delgado 512-441-2909 Appliances-Service & Repair WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597 Appliances-Supplies & Parts Century A/C Supply Travis Fowler 512-584-3713 Appliance Parts Company David Gefrovich 512-655-2726 Chadwell Supply Michael Stewart 888-341-2423 Johnstone Supply - Austin T Lambdin 512-834-0346 Robert Madden Industries Tiffany Paluso 512-837-8521 Asphalt-Seal Coating Striping & Repairs Integrity Paving & Coatings Jessica Holly 512-853-9009 A Plus Asphalt & Concrete Art Aja 512-251-8920 Advanced Asphalt Applications Seth Ritta 512-539-7744

SEPTEMBER / OCTOBER /

Products and Services

Alpha Paving Industries LLC Bobby Edwards 512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke 512-861-7100 Contractors Asphalt Randy Welch 512-388-9540 Jenko Asphalt & Concrete, LLC Chris Jenkins 817-312-0256 Lone Star Paving Jim Ramming 512-428-5778 TexAsphalt Ross Williams 512-497-9601 Westhill Paving Inc. Chad Reynolds 512-353-1432 Attorneys Law Offices of Brian P Cweren Brian Cweren 713-622-2111 Law Offices of R. David Fritsche David Fritsche 210-227-2726 Snell Law Firm, PLLC, The Jason Snell 512-477-5291 Troilo Law Firm, P.C. Arthur Troilo 512-391-9117 Warren Law Firm Bill Warren 512-347-8777 Awnings & Canopies-Dealers The Chism Company, Inc Bill Colby 512-440-0606

B Backflow Testing Ace Fire Equipment Ashley Stein 512-835-2020 Airco Mechanical Brandi Dathe 512-837-2917 Firetrol Protection Systems, Inc. John Rogers 512-687-0115 Fox Service Company James Bagby 512-442-6782 Mtech 512-929-7090 Roto-Rooter Service Co. Jason Carter 512-836-8925 Vamvoras, Ltd Jeff Fox 512-994-7527 Balcony Repair Camp Construction Peter Flynn 512-394-1111 All-Cor Services Steve Wingo 512-826-4542 Bartley Construction Dennis Bartley 512-303-9688

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Brecca Construction LLC Tania Dupuis 512-563-8839 JMI Contractors Melissa Vale 210-492-8181 Protractor Services Maisie Dickerson 512-282-5722 Swift Access Control Mario Vasquez 512-470-7575 TBC Services, LLC Tom Burghart 512-217-8020 Banking/Business TruWest Credit Union Hal Solomon 512-763-9266 Banks Bank Financial John Manos 630-242-7212 Barbecue Equipment & Supplies Bar-B-Clean Mathew Wanyama 512-800-4772 Bathtub & Sink-Porcelain Repair & Refinishing Nusurface Austin Operations, LLC Jonathan Drolet 512-339-0989 Quality Surface Solutions,Inc. Karma Delgado 512-441-2909 Surface Connection Mike Canfield 512-507-8202 Bathtub-Fiberglass Repair & Refinishing Nusurface Austin Operations, LLC Jonathan Drolet 512-339-0989 Quality Surface Solutions,Inc. Karma Delgado 512-441-2909 Surface Connection Mike Canfield 512-507-8202 Batteries Interstate All-Battery Center Joel Walker 5129552165 Blinds-Mini/Vertical Sales & Service Classic Same Day Blinds Reed Way 512-926-7700 HD Supply Kendall Wood 512-584-7432 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Boiler Repair & Installation Airco Mechanical Brandi Dathe 512-837-2917 All-Cor Services Steve Wingo 512-826-4542 Roto-Rooter Service Co. Jason Carter 512-836-8925 Vamvoras, Ltd Jeff Fox 512-994-7527

Builders & Developers Ingenium Construction Company Todd Gold 512-721-0366 Building Inspection Service Camp Construction Peter Flynn 512-394-1111 Bartley Construction Dennis Bartley 512-303-9688 Ingenium Construction Company Todd Gold 512-721-0366 Building Materials McKillican Kevin Slabaugh 512-828-5800

C Cabinet Installation Camp Construction Peter Flynn 512-394-1111 Brecca Construction LLC Tania Dupuis 512-563-8839 Gold Star Cabinets & Countertops Trojan Tidwell 512-251-9279 Quality Surface Solutions,Inc. Karma Delgado 512-441-2909 Cabinet Refinishing Camp Construction Peter Flynn 512-394-1111 Central Renovations Solutions Jeff Calvery 469-567-2400 Nusurface Austin Operations, LLC Jonathan Drolet 512-339-0989 Quality Surface Solutions,Inc. Karma Delgado 512-441-2909 Cabinets-Wholesale Gold Star Cabinets & Countertops Trojan Tidwell 512-251-9279 McKillican Kevin Slabaugh 512-828-5800 MFS Supply Katrina DeFord 800-607-0541 VIMA Decor, Ltd Maia Jimenez 512-522-8130 Cable TV Time Warner Cable Javier Salinas 877-859-9922 Career Apparel Ice Blue Advertising Chuck Littlepage 832-437-0904 Carpenters Bartley Construction Dennis Bartley 512-303-9688

J4 Development Chris Burgy 512-380-1242 JMI Contractors Melissa Vale 210-492-8181 Radley Staffing Jon Lantrip 512-502-3030 Carpet, Upholstery & Hard Surface Cleaning Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Empire Cleaning Malik Khurshid 512-640-3688 Spot Be Gone Eric Ho 512-788-8763 The Steamery ATX Tres Davis 512-551-9753 Carpet-Cleaning Equipment & Supplies Abluent Cleaning Services Daniel Salazar 512-777-9249 Affinity Carpet Cleaning Inc Angie Salazar 281-445-8783 Carpet-Cleaning Repair Dyeing Service Colors Unlimited Rob Tatrow 512-339-3023 Abluent Cleaning Services Daniel Salazar 512-777-9249 Affinity Carpet Cleaning Inc Angie Salazar 281-445-8783 Carpet Warehouse Matt Naylor 512-335-8138 Cleaning Network Ben Clattenburg 512-743-1040 First Choice Carpet Care Craig Beaver 512-377-2266 Green One Services Derrick Glasper 512-945-4143 Indigo Painting & Cleaning Stan Smith 512-552-8825 Platinum Carpet Restoration Kenny Quint 512-496-2435 Powerhouse Carpet Cleaning & Flooring Sherri Faust 512-441-0800 Quality Service of Texas, Inc Jessica Hernandez 512-244-2777 UCS Ben Wells 512-385-6600 Carpet-Deodorizing Colors Unlimited Rob Tatrow 512-339-3023 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Indigo Painting & Cleaning Stan Smith 512-552-8825

UCS Ben Wells 512-385-6600 Carpet-Sales & Installation Colors Unlimited Rob Tatrow 512-339-3023 Impact Floors Ryan Weis 713-408-4306 Arbor Contract Carpet Mitchell Lalonde 303-307-8050x.7115 Capitol Floor Brett Weiss 512-339-1555 Carpet Warehouse Matt Naylor 512-335-8138 Criterion Brock Gary Smith 512-520-2559 Dixie Carpet Installation, Inc Tristian Schwenke 512-442-6927 Floor King, Inc Roy Whitaker 512-346-7034 Lone Star Carpet Lee Moerbe 512-836-9311 McMahanâ&#x20AC;&#x2122;s Flooring, Inc Brenda Carpenter 855-472-7585 Rasa Floors Daniel Pena 512-371-9966 Redi Carpet Tony Boatman 512-383-1314 Sherwin Williams Company Jay Piersall 512-844-2309 Carpet-Water Extraction Colors Unlimited Rob Tatrow 512-339-3023 Abluent Cleaning Services Daniel Salazar 512-777-9249 Affinity Carpet Cleaning Inc Angie Salazar 281-445-8783 Belfor Property Restoration John Keenan 512-610-3015 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Cleaning Network Ben Clattenburg 512-743-1040 Empire Cleaning Malik Khurshid 512-640-3688 First Choice Carpet Care Craig Beaver 512-377-2266 Platinum Carpet Restoration Kenny Quint 512-496-2435 Powerhouse Carpet Cleaning & Flooring Sherri Faust 512-441-0800 Restoration King Miles Hanson 512-640-5464 Spot Be Gone Eric Ho 512-788-8763

UCS Ben Wells 512-385-6600 Carports Swift Access Control Mario Vasquez 512-470-7575 The Chism Company, Inc Bill Colby 512-440-0606 Ceiling Fans Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Cellular Phones ACTIV Answer By Audio Images Sarah Bearden 800-487-0206 Chemical Water Treatment Mueller Water Conditioning Inc Michael Kingsbury 210-490-4040 Poolsure Lisa Simpson 281-914-0284 Chimney Cleaning & Repair Top Hat Chimney Sweeps, LLC Royal Pore 512-252-3690 Cleaning Service Austin Decon, LLC James Lynch 512-582-8554 Bio-One Austin Matt Mistica 512-897-9193 Centex Painting, Inc Marla Piche 512-554-8303 Excalibur Painting, Inc Omar Reyes 512-459-8600 Indigo Painting & Cleaning Stan Smith 512-552-8825 Maid Of Honor, Inc John Hartley 512-323-6243 Quality Service of Texas, Inc Jessica Hernandez 512-244-2777 UCS Ben Wells 512-385-6600 Zuniga Lone Star Painting and Cleaning, Inc Oscar Zuniga 512-832-5728 Cleaning Service-Crime Scene Austin Decon, LLC James Lynch 512-582-8554 Bio-One Austin Matt Mistica 512-897-9193 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 CG Environmental The Cleaning Guys, LLC Chad Liles 855-483-8181 Crime Clean of Texas Deborah Gerhards 512-669-2999 Emergency Cleaning Solutions Christopher Brown 512-382-7243

Micro Services Anthony Allbritain 512-662-5752 Restoration King Miles Hanson 512-640-5464 UCS Ben Wells 512-385-6600 Collection Agencies National Credit Systems, Inc Kristin Muse 800-367-1050 Rent Recovery Solutions AC Greaves 800-335-0119 Tenant Tracker, Inc Troy Pate 800-658-9369 The Phoenix Recovery Group Elia Dalton 210-822-8272 Collection Systems Rent Recovery Solutions AC Greaves 800-335-0119 Collections Nationwide Eviction Eddie Young 512-551-0357 ResidentCheck Ian McIntosh 800-491-2580 The Phoenix Recovery Group Elia Dalton 210-822-8272 Commercial Lending Bank Financial John Manos 630-242-7212 TruWest Credit Union Hal Solomon 512-763-9266 Commercial Real Estate TruWest Credit Union Hal Solomon 512-763-9266 Computer-Software & Service Blue Moon Software Javier Gonzalez 512-322-0460 RealPage, Inc. Stacey Blackwell 972-820-3000 ResMan Amanda Mabrey 972-349-1406 Yardi Systems Tracy Ayres 805-699-2040 Concrete Contractors Integrity Paving & Coatings Jessica Holly 512-853-9009 A Plus Asphalt & Concrete Art Aja 512-251-8920 All-Cor Services Steve Wingo 512-826-4542 APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke 512-861-7100 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Construction/CPC Barbara Crawford 512-289-0227

FIDUS Construction Services Lauren Hudler 512-590-2707 Jenko Asphalt & Concrete, LLC Chris Jenkins 817-312-0256 Sungrow Landscape Services Patrick Goulding 512-331-1700 TBC Services, LLC Tom Burghart 512-217-8020 Westhill Paving Inc. Chad Reynolds 512-353-1432 Concrete Repair & Resurfacing Integrity Paving & Coatings Jessica Holly 512-853-9009 A Plus Asphalt & Concrete Art Aja 512-251-8920 APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke 512-861-7100 Brecca Construction LLC Tania Dupuis 512-563-8839 Jenko Asphalt & Concrete, LLC Chris Jenkins 817-312-0256 KoolCote of Texas Stacy Perlinger 512-251-5740 Lone Star Paving Jim Ramming 512-428-5778 Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 Sundek of Austin Rick Hubbard 512-928-8000 Concrete Scoring & Staining Capitol Floor Brett Weiss 512-339-1555 Lone Star Carpet Lee Moerbe 512-836-9311 Construction Management Consultants Bartley Construction Dennis Bartley 512-303-9688 Ingenium Construction Company Todd Gold 512-721-0366 Construction-General Camp Construction Peter Flynn 512-394-1111 All-Cor Services Steve Wingo 512-826-4542 AYS Capital & Renovations, LLC Joey Susan 512-454-5704 Branch Construction Services Office Manager 512-371-4194 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Construction/CPC Barbara Crawford 512-289-0227

Products and Services

SEPTEMBER / OCTOBER /

Products and Services

Centex Construction Mark Herbert 281-587-5400 Crestmark Construction Services Brenda Nite 713-426-6161 Falcon Construction USA Brent McGrath 512-610-1124 Global Restoration Services Eric DeLeon 210-347-8431 Ingenium Construction Company Todd Gold 512-721-0366 JMI Contractors Melissa Vale 210-492-8181 Renaissance Contracting, LLC Anthony Mullens 512-691-9047 TPI Painting, Inc Al Torres 713-668-7986 Copier/Printers Knight Office Solutions of Austin, LLC Troy Nguyen 512-617-7080x.137 Corporate Housing Home Place Apartment Search Mike Stotts 512-258-5200 Counter Top Installation Gold Star Cabinets & Countertops Trojan Tidwell 512-251-9279 Nusurface Austin Operations, LLC Jonathan Drolet 512-339-0989 The CounterSource, Inc Annie Doyle 512-438-9352 Counter Top Refinishing McKillican Kevin Slabaugh 512-828-5800 Nusurface Austin Operations, LLC Jonathan Drolet 512-339-0989 Quality Surface Solutions,Inc. Karma Delgado 512-441-2909 Surface Connection Mike Canfield 512-507-8202 Counter Tops-Granite Gold Star Cabinets & Countertops Trojan Tidwell 512-251-9279 Sunstone, Inc Marty Lowe 214-678-0552 The CounterSource, Inc Annie Doyle 512-438-9352 Credit Reporting Agencies AmRent Lisa Rusie 8555322883 National Credit Systems, Inc Kristin Muse 800-367-1050

/ W I N D O W O N R E N TA L H O U S I N G

National Tenant Network Stacy Howell 800-801-1371 Tenant Tracker, Inc Troy Pate 800-658-9369 Criminal Record Search Liberty Group, The Shonna Marquis 512-225-1860 Tenant Tracker, Inc Troy Pate 800-658-9369

D Deck Builders A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Bartley Construction Dennis Bartley 512-303-9688 Brecca Construction LLC Tania Dupuis 512-563-8839 Ingenium Construction Company Todd Gold 512-721-0366 JMI Contractors Melissa Vale 210-492-8181 Decks KoolCote of Texas Stacy Perlinger 512-251-5740 Sungrow Landscape Services Patrick Goulding 512-331-1700 Demolition Contractors JMI Contractors Melissa Vale 210-492-8181 Descaling Superior Descaling Inc - SDI John Bune 512-748-9480 Detention Pond Maintenance & Recovery Sungrow Landscape Services Patrick Goulding 512-331-1700 Directories & Guides RentPath Chelsea Kneeland 469-662-3097 For Rent Media Solutions Heather Cotten 512-326-1133 Doors & Door Products Cedar Park Overhead Doors Todd Gilstrap 512-335-7441 Doors-Patio Affordable Screens & Glass Rick Middleton 512-358-1560 Ameristar Screen and Glass CJ Reed 512-910-3050 Brecca Construction LLC Tania Dupuis 512-563-8839 Drain & Sewer Cleaning Airco Mechanical Brandi Dathe 512-837-2917

Drainage Contractors A Plus Asphalt & Concrete Art Aja 512-251-8920 Complete Landscapes, Inc. Susan Bishop 512-252-0141 Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 Sungrow Landscape Services Patrick Goulding 512-331-1700 Dry Cleaning Services MW Cleaners Frank Duffy 281-734-5104 Dryer Vent Cleaning WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Top Hat Chimney Sweeps, LLC Royal Pore 512-252-3690 Drywall Contractors Brecca Construction LLC Tania Dupuis 512-563-8839 Quality Service of Texas, Inc Jessica Hernandez 512-244-2777 TBC Services, LLC Tom Burghart 512-217-8020 Drywall Equipment & Supplies PPG Pittsburgh Paints Gregory Wagner 512-827-6292

E Electric-Contractors All-Cor Services Steve Wingo 512-826-4542 Facility Innovations Group, LLC Ed Fahrenkrug 512-655-3676 Fox Service Company James Bagby 512-442-6782 Lightning Electrical, LLC Rick Morgan 512-569-8550 Mtech 512-929-7090 Electric-Equipment & Supplies HD Supply Kendall Wood 512-584-7432 Interstate All-Battery Center Joel Walker 5129552165 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Electronic Rent Collection ResMan Amanda Mabrey 972-349-1406 E-Mail Video Marketing Solutions Capture The Market Beth Doty 866-778-7719

Emergency Phones Kings III Emergency Communications Gary Weldon 512-992-4134 On Guard, Inc Bill White 713-664-8273 Emergency Water Services Camp Construction Peter Flynn 512-394-1111 Abluent Cleaning Services Daniel Salazar 512-777-9249 Belfor Property Restoration John Keenan 512-610-3015 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 UCS Ben Wells 512-385-6600 Employee Screening Liberty Group, The Shonna Marquis 512-225-1860 Tenant Tracker, Inc Troy Pate 800-658-9369 Employment AgenciesPermanent BG Staffing Nikki Burleson 512-481-1234 Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Employment AgenciesTemporary BG Staffing Nikki Burleson 512-481-1234 Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Radley Staffing Jon Lantrip 512-502-3030 Star Personnel Victor Garcia 832-242-6800 The Personnel Store, Inc. Julia Tufano 512-236-1400 Employment Services Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Radley Staffing Jon Lantrip 512-502-3030 The Personnel Store, Inc. Julia Tufano 512-236-1400 Energy Auditing 1st Choice Energy David Malone 512-345-0956

Energy Conservation Consultation 1st Choice Energy David Malone 512-345-0956 Energy Service 1st Choice Energy David Malone 512-345-0956 Austin Energy Jaime Gomez 512-482-5332 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Seelye Management Andrew Seelye 512-619-9956 Entertainment Apartment Life Randy Ginnan 817-685-2963 FunFlicks Outdoor Movies Darrell Landers 512-501-6362 Mood Texas Robyn Mercer 512-420-3244 Evictions Connect2Court J Daniel Maggard 404-500-5743 Law Offices of Brian P Cweren Brian Cweren 713-622-2111 Law Offices of R. David Fritsche David Fritsche 210-227-2726 Nationwide Eviction Eddie Young 512-551-0357 Executive Search Services Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Exercise Equipment-Dealers Advanced Exercise Equipment Ryan McAfee 512-800-0959 Comm-Fit Marcus Ling 512-378-3581 Fit Supply Joshua Nichols 512-971-7399 Marathon Fitness Demariee Anderson 800-391-9496 Exercise EquipmentService & Repair Advanced Exercise Equipment Ryan McAfee 512-800-0959 Comm-Fit Marcus Ling 512-378-3581 Marathon Fitness Demariee Anderson 800-391-9496

F Fences & Rails Camp Construction Peter Flynn 512-394-1111

2 S-D, Inc. Kevin Seelhammer 830-627-2734 All-Cor Services Steve Wingo 512-826-4542 Associated Time & Parking Patrick Dolan 512-693-9200 Brecca Construction LLC Tania Dupuis 512-563-8839 C&C Access Co, LLC Roy Cornelison 512-983-8094 Falcon Construction USA Brent McGrath 512-610-1124 Meyer Smith, Inc Walt Meyer 512-472-0505 Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 Swift Access Control Mario Vasquez 512-470-7575 Financing TruWest Credit Union Hal Solomon 512-763-9266 Fire Alarm System Monitoring Ace Fire Equipment Ashley Stein 512-835-2020 Alarmtechs, Inc. Terry Delzeit 281-391-6066 Alliance Safety and Fire Protection LP Seth Smith 512-461-7890 Firetrol Protection Systems, Inc. John Rogers 512-687-0115 GSC Fire & Security Mark Cummings 512-697-8723 Western States Fire Protection John Couch 512-832-8069 Fire Alarm Systems Ace Fire Equipment Ashley Stein 512-835-2020 Alarmtechs, Inc. Terry Delzeit 281-391-6066 Alliance Safety and Fire Protection LP Seth Smith 512-461-7890 Firetrol Protection Systems, Inc. John Rogers 512-687-0115 GSC Fire & Security Mark Cummings 512-697-8723 Impact Fire Services Rob Thomas 512-243-7788 Western States Fire Protection John Couch 512-832-8069 Fire Extinguishers Ace Fire Equipment Ashley Stein 512-835-2020

Auto-Out Cooktop Fire Protection Robin Williams 817-924-1370 Firetrol Protection Systems, Inc. John Rogers 512-687-0115 GSC Fire & Security Mark Cummings 512-697-8723 Impact Fire Services Rob Thomas 512-243-7788 StoveTop FireStop Joanna Osborne 817-870-8081 Western States Fire Protection John Couch 512-832-8069 Fire Hydrant Inspection Repair Service & Testing Ace Fire Equipment Ashley Stein 512-835-2020 Allied Fire Protection Robbie Ashworth 512-719-4872 Western States Fire Protection John Couch 512-832-8069 Fire Protection Equipment & Supply Firetrol Protection Systems, Inc. John Rogers 512-687-0115 Interstate All-Battery Center Joel Walker 5129552165 StoveTop FireStop Joanna Osborne 817-870-8081 Fire Restoration Camp Construction Peter Flynn 512-394-1111 Belfor Property Restoration John Keenan 512-610-3015 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Capitol Construction/CPC Barbara Crawford 512-289-0227 Crestmark Construction Services Brenda Nite 713-426-6161 Falcon Construction USA Brent McGrath 512-610-1124 Gage Multifamily Services Rich Trepanier 512-903-9173 JMI Contractors Melissa Vale 210-492-8181 The Ironwood Group Todd Pirtle 512-298-2004 TPI Painting, Inc Al Torres 713-668-7986 Fire Sprinkler SystemsInstallation Service & Inspection Ace Fire Equipment Ashley Stein 512-835-2020

Alliance Safety and Fire Protection LP Seth Smith 512-461-7890 Allied Fire Protection Robbie Ashworth 512-719-4872 American Fire Systems Craig Branstetter 713-466-9898 Firetrol Protection Systems, Inc. John Rogers 512-687-0115 GSC Fire & Security Mark Cummings 512-697-8723 Western States Fire Protection John Couch 512-832-8069 Fire/Water Damage Restoration Abluent Cleaning Services Daniel Salazar 512-777-9249 Bartley Construction Dennis Bartley 512-303-9688 Belfor Property Restoration John Keenan 512-610-3015 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Branch Construction Services Office Manager 512-371-4194 Capitol Construction/CPC Barbara Crawford 512-289-0227 Contractors, Inc. Brian Scott 512-733-0600 FIDUS Construction Services Lauren Hudler 512-590-2707 Hurcon, Inc Bobby Griggs 281-847-3600 Micro Services Anthony Allbritain 512-662-5752 Restoration King Miles Hanson 512-640-5464 TBC Services, LLC Tom Burghart 512-217-8020 The Steam Team Ashtynn Smith 512-739-7237 UCS Ben Wells 512-385-6600 Fitness Design & Management Advanced Exercise Equipment Ryan McAfee 512-800-0959 Fit Supply Joshua Nichols 512-971-7399 FXfit Shawn Martinez 512-785-5425 Fitness Equipment Repair & Service Advanced Exercise Equipment Ryan McAfee 512-800-0959 FXfit Shawn Martinez 512-785-5425

Products and Services

SEPTEMBER / OCTOBER /

Products and Services

Flags Banners & Pennants Ice Blue Advertising Chuck Littlepage 832-437-0904 Floor Covering Distributors Floor King, Inc Roy Whitaker 512-346-7034 Mohawk Industries Ty Thompson 512-203-4833 ProSource Eric Barnett 512-836-7888 Floor Coverings Sales & Installation Colors Unlimited Rob Tatrow 512-339-3023 Impact Floors Ryan Weis 713-408-4306 Arbor Contract Carpet Mitchell Lalonde 303-307-8050x.7115 Capitol Floor Brett Weiss 512-339-1555 Carpet Warehouse Matt Naylor 512-335-8138 Criterion Brock Gary Smith 512-520-2559 Dixie Carpet Installation, Inc Tristian Schwenke 512-442-6927 Floor King, Inc Roy Whitaker 512-346-7034 Gallardo Coatings David Gallardo 512-207-0660 McMahan’s Flooring, Inc Brenda Carpenter 855-472-7585 ProSource Eric Barnett 512-836-7888 Rasa Floors Daniel Pena 512-371-9966 Redi Carpet Tony Boatman 512-383-1314 Floor Restoration-Hardwood Brecca Construction LLC Tania Dupuis 512-563-8839 Floor King, Inc Roy Whitaker 512-346-7034 Floorcovering Manufacturer Mohawk Industries Ty Thompson 512-203-4833 Flooring-Vinyl/Laminate Colors Unlimited Rob Tatrow 512-339-3023 Impact Floors Ryan Weis 713-408-4306 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Floor Brett Weiss 512-339-1555 Floor King, Inc Roy Whitaker 512-346-7034

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Gallardo Coatings David Gallardo 512-207-0660 McMahan’s Flooring, Inc Brenda Carpenter 855-472-7585 Foundation Contractors FSI Construction Inc Gary Greene 512-291-4374 Church Services Derek Seaback 832-808-7332 Foundation Specialists Managers Office 512-291-4374 JMI Contractors Melissa Vale 210-492-8181 Framing Contractors Camp Construction Peter Flynn 512-394-1111 Bartley Construction Dennis Bartley 512-303-9688 Brecca Construction LLC Tania Dupuis 512-563-8839 Ingenium Construction Company Todd Gold 512-721-0366 Furniture-Outdoor Leisure Creations Davy Johnson 866-765-6726 Texacraft Susan Leigh 205-4866027 Furniture-Outdoor Park TF Harper & Associates LP Elayne Haynes 512-440-0707 Furniture-Rentals CORT Lindsey Osborne 512-719-9040 Brook Furniture Rental Amanda Valdez 512-415-2416 Charter Furniture Rental, Inc. Nicki Granberry 512-705-2669 Furniture-Sales CORT Lindsey Osborne 512-719-9040 Charter Furniture Rental, Inc. Nicki Granberry 512-705-2669 Furniture-Swimming Pool Leisure Creations Davy Johnson 866-765-6726 Texacraft Susan Leigh 205-4866027

G Garage Doors & Openers Cedar Park Overhead Doors Todd Gilstrap 512-335-7441 Garbage Collection Central Texas Refuse, Inc Vic Thomas 512-243-2833 Texas Disposal Systems Dennis Hobbs 512-421-1359

VIP Waste Solutions, LLC Timothy Abney 877-349-0340 Gates-Automatic & Manual Associated Time & Parking Patrick Dolan 512-693-9200 Austin Estate Gate Anthony Bruno 512-296-2671 Bartley Construction Dennis Bartley 512-303-9688 C&C Access Co, LLC Roy Cornelison 512-983-8094 Cedar Park Overhead Doors Todd Gilstrap 512-335-7441 Compound Security Specialist Robert Palmerton 512-444-4283 Meyer Smith, Inc Walt Meyer 512-472-0505 Site Safe Security Kim Bourgeois 281.726.7810 Swift Access Control Mario Vasquez 512-470-7575 General Contractors Camp Construction Peter Flynn 512-394-1111 FSI Construction Inc Gary Greene 512-291-4374 2 S-D, Inc. Kevin Seelhammer 830-627-2734 A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 All-Cor Services Steve Wingo 512-826-4542 AYS Capital & Renovations, LLC Joey Susan 512-454-5704 Bartley Construction Dennis Bartley 512-303-9688 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Branch Construction Services Office Manager 512-371-4194 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Construction/CPC Barbara Crawford 512-289-0227 Contractors, Inc. Brian Scott 512-733-0600 Crestmark Construction Services Brenda Nite 713-426-6161 CTI Construction Ray Logan 830-857-5944 FIDUS Construction Services Lauren Hudler 512-590-2707

Foundation Specialists Managers Office 512-291-4374 Gage Multifamily Services Rich Trepanier 512-903-9173 Global Restoration Services Eric DeLeon 210-347-8431 Guardian Construction Bill Holcomb 512-250-9478 Howard International Construction Services Kevin Klaus 512-792-4700 Hurcon, Inc Bobby Griggs 281-847-3600 Infinite Exteriors Construction Chris Macias 512-386-3854 Ingenium Construction Company Todd Gold 512-721-0366 J4 Development Chris Burgy 512-380-1242 JMI Contractors Melissa Vale 210-492-8181 M&M Painting & Construction Karen Iosue 210-614-9994 Oneway Renovations, Inc Amador Verastegui 512-740-7206 Protractor Services Maisie Dickerson 512-282-5722 RLG Contracting Justin Shedrock 210-850-7465 Smart Companies, Inc Misty Garwood 512-452-4554 Sunstone, Inc Marty Lowe 214-678-0552 Superior One Roofing and Construction Clyde Oder 972-893-3374 Swet Construction Group Frank Hutchinson 321-594-5569 TBC Services, LLC Tom Burghart 512-217-8020 Texas Renovation Solutions Debra Villarreal & Warren Perrin 512-748-0865 The Ironwood Group Todd Pirtle 512-298-2004 TiCon Texas Construction Services Trey Murphy 281-932-8521 Top Pick General Maintenance LLC Carlos Gonzalez 512-507-8306 UCS Ben Wells 512-385-6600

Woods General Contracting, LLC John Woods 817-203-8710 Glass-Sales & Service Affordable Screens & Glass Rick Middleton 512-358-1560 Ameristar Screen and Glass CJ Reed 512-910-3050 Apartment Glass Products EdyLyn Dean 512-662-7036 Arrow Glass Dan Robb 512-339-4888 Golf Cars & Carts-Rentals Golf Cars of Austin Damon Goodnight 512-312-4115 Golf Cart Zone Aaron Gouldie 512-258-9663 Mission Golf Cars Chad Bachhofer 800-324-7868 Golf Cars & Carts-Sales Golf Cars of Austin Damon Goodnight 512-312-4115 Golf Cart Zone Aaron Gouldie 512-258-9663 Mission Golf Cars Chad Bachhofer 800-324-7868 Gutters Paulâ&#x20AC;&#x2122;s Paint & More, LLC Paul James 512-417-7068 Gutters & Downspouts Camp Construction Peter Flynn 512-394-1111 Brecca Construction LLC Tania Dupuis 512-563-8839 Five Star Gutters & Services, Inc Joann Rogers 512-944-3924 JMI Contractors Melissa Vale 210-492-8181 Gutters-Cleaning & Repair Five Star Gutters & Services, Inc Joann Rogers 512-944-3924 Keith Barker Roofing and Solar Keith Barker 512-447-7663 Sungrow Landscape Services Patrick Goulding 512-331-1700

H Hardware HD Supply Kendall Wood 512-584-7432 Home Depot, The Richard Salinas 830-613-9453 Maintenance Supply HQ Jeff Feldhaus 512-335-6700

Heating SystemsSupplies & Parts HD Supply Kendall Wood 512-584-7432 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Holiday Lighting Paulâ&#x20AC;&#x2122;s Paint & More, LLC Paul James 512-417-7068 Sungrow Landscape Services Patrick Goulding 512-331-1700 Hot Tubs & Spas Hines Pool And Spa Andy Hines/ Brandon Doucet 512-873-8565 Spa and Pool Shoppe Jeff Vogel 512-260-7222 HVAC AGES Consulting Casey Conlon 844-533-4547 All-Cor Services Steve Wingo 512-826-4542 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Robert Madden Industries Tiffany Paluso 512-837-8521

I Indoor Air Quality Testing & Consulting Biosweep of Austin Yemi Ayeni 512-373-8118 Micro Services Anthony Allbritain 512-662-5752 Insulation-Contractors 1st Choice Energy David Malone 512-345-0956 Insurance Bellamy Insurance Group LLC Matt Murray 512-717-4944 Beneke Adjusters International Jim Beneke 512-328-1851 Blancken Insurance Group Russ Blancken 512-246-2122 Capitol City Insurance Carol Baker 512-343-0280 CNC Insurance Brent Coleman 972-248-2415 Colonial Life Spencer Cobb 3375018174 Evans, Ewan, & Brady Insurance Agency Ken Ewan 512-869-1511 Jansen International, LLC Charles Dale 800-779-8714 Renters Legal Liability, LLC Maria Colessides 800-770-9660

Whorton Insurance Services Michael Whorton 512-338-1191 Insurance-Commercial Bellamy Insurance Group LLC Matt Murray 512-717-4944 Blancken Insurance Group Russ Blancken 512-246-2122 Capitol City Insurance Carol Baker 512-343-0280 CNC Insurance Brent Coleman 972-248-2415 Evans, Ewan, & Brady Insurance Agency Ken Ewan 512-869-1511 Whorton Insurance Services Michael Whorton 512-338-1191 Insurance-Health Blancken Insurance Group Russ Blancken 512-246-2122 Evans, Ewan, & Brady Insurance Agency Ken Ewan 512-869-1511 Whorton Insurance Services Michael Whorton 512-338-1191 Insurance-Property Blancken Insurance Group Russ Blancken 512-246-2122 CNC Insurance Brent Coleman 972-248-2415 Evans, Ewan, & Brady Insurance Agency Ken Ewan 512-869-1511 Whorton Insurance Services Michael Whorton 512-338-1191 Insurance-Renter Blancken Insurance Group Russ Blancken 512-246-2122 CoreLogic SafeRent Jason Pitzel 713-252-8515 Evans, Ewan, & Brady Insurance Agency Ken Ewan 512-869-1511 RealPage, Inc. Stacey Blackwell 972-820-3000 Insurance-Workers Comp Blancken Insurance Group Russ Blancken 512-246-2122 Evans, Ewan, & Brady Insurance Agency Ken Ewan 512-869-1511 Whorton Insurance Services Michael Whorton 512-338-1191 Interior & Decorator Service Charter Furniture Rental, Inc. Nicki Granberry 512-705-2669 Michelle Thomas Design Michelle Thomas 512-934-8107

Internet Listing Service Apartment List James Wiersma 404-735-1288 HomeMe Reggie Shipman 310-227-4693 RealPage, Inc. Stacey Blackwell 972-820-3000 Zillow Russ Pengelly 206-515-8234 Internet-Marketing For Rent Media Solutions Heather Cotten 512-326-1133 Moveforfree.com Bubba May 210-691-3178 Realtor.com Carol Andrews 281-460-6307 Ruby Red Frog Design & Media Group Trent Robertson 214-636-4114 The Apartments.com Network Melody Zare 512-865-0483 Internet-Service Providers AT&T Connected Communities Ryan Worley 512-438-6314 CampusConnect Rob Paver 512-717-0808 Enterprise Risk Control Lonnie Derden 469-304-3354 Google Fiber Evan Vandarwarka 425-442-7498 Time Warner Cable Javier Salinas 877-859-9922 Internet-Web Site Developers On-Site.com Janis Rossi 408-795-4167 Threshold Agency, LLC John Kerrigan 512-375-3169 Irrigation Maintenance & Repair Absolute Commercial & Environmental Services, Inc Matt Proctor 512-560-1099 JMI Contractors Melissa Vale 210-492-8181 Stone Oak Land Design Chad Bachus 855-319-5263 Irrigation Systems Installation & Equipment Benchmark Landscapes Trey Zamora 512-266-3167 Complete Landscapes, Inc. Susan Bishop 512-252-0141 Gratr Landscapes, Ltd Greg Von Quintus 210-764-7773 Landscapes USA Heath Deen 512-350-5761 Maintained Landscape, Inc. John Kramr 512-335-8252

Products and Services

SEPTEMBER / OCTOBER /

Maldonado Nursery & Landscaping Inc Mike Wagner 512-252-0198 Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 PS Landscapes, Inc Terri Needham 512-335-4769

Janitorial Equipment & Supplies HD Supply Kendall Wood 512-584-7432 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Janitorial Service ABM Tiffany Hardt-Miller 512-539-6581 Crime Clean of Texas Deborah Gerhards 512-669-2999 Maid Of Honor, Inc John Hartley 512-323-6243 UCS Ben Wells 512-385-6600

K Products and Services

Keys KeyWarden Systems Partners, LLP Byron Alexander 830-214-0867

L Landscape - Lighting Texas Outdoor Lighting Denise Dean 512-504-3030 Landscape Contractors Gratr Landscapes, Ltd Greg Von Quintus 210-764-7773 Land Restoration Lee Idom 512-989-1488 River Rock Lawn & Landscaping, LLC Brant Dickerson 512-633-4085 Landscape Installation & Maintenance Clean Scapes Carli Hinkle 512-448-1094 Greater Texas Landscapes, Inc. Deborah Cole 512-462-2311 JMI Contractors Melissa Vale 210-492-8181 Stone Oak Land Design Chad Bachus 855-319-5263 Sungrow Landscape Services Patrick Goulding 512-331-1700 Landscape Installation/Irrigation Clean Scapes Carli Hinkle 512-448-1094

/ W I N D O W O N R E N TA L H O U S I N G

LMI Landscapes Justin Birchmeier 512-670-5000 River Rock Lawn & Landscaping, LLC Brant Dickerson 512-633-4085 Landscaping-Contractors & Maintenance ABM Tiffany Hardt-Miller 512-539-6581 Benchmark Landscapes Trey Zamora 512-266-3167 Complete Landscapes, Inc. Susan Bishop 512-252-0141 Gratr Landscapes, Ltd Greg Von Quintus 210-764-7773 Greater Texas Landscapes, Inc. Deborah Cole 512-462-2311 GreenScapes Landscaping Maegan Kelley 512-263-3669 JMI Contractors Melissa Vale 210-492-8181 Land Restoration Lee Idom 512-989-1488 Landscapes USA Heath Deen 512-350-5761 LMI Landscapes Justin Birchmeier 512-670-5000 Maintained Landscape, Inc. John Kramr 512-335-8252 Maldonado Nursery & Landscaping Inc Mike Wagner 512-252-0198 Merit Service Solutions 512-834-0123 NUGREEN Landscaping Service David Klein 512-736-0113 Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 PS Landscapes, Inc Terri Needham 512-335-4769 River Rock Lawn & Landscaping, LLC Brant Dickerson 512-633-4085 RLG Contracting Justin Shedrock 210-850-7465 Landscaping-Designers Complete Landscapes, Inc. Susan Bishop 512-252-0141 Gratr Landscapes, Ltd Greg Von Quintus 210-764-7773 GreenScapes Landscaping Maegan Kelley 512-263-3669 Maldonado Nursery & Landscaping Inc Mike Wagner 512-252-0198

Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 River Rock Lawn & Landscaping, LLC Brant Dickerson 512-633-4085 Sungrow Landscape Services Patrick Goulding 512-331-1700 Laundry Equipment-Leasing CSC Service Works Carla Guerra 800-445-7303 WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597 Commercial Equipment Company Andy Northup 972-991-9274 Laundry Equipment-Sales CSC Service Works Carla Guerra 800-445-7303 WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597 Commercial Equipment Company Andy Northup 972-991-9274 Leak Detection & Repair Airco Mechanical Brandi Dathe 512-837-2917 Roto-Rooter Service Co. Jason Carter 512-836-8925 Leasing Sales Programs ResMan Amanda Mabrey 972-349-1406 Leasing Specialist Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Legal Service Connect2Court J Daniel Maggard 404-500-5743 Law Offices of R. David Fritsche David Fritsche 210-227-2726 Snell Law Firm, PLLC, The Jason Snell 512-477-5291 Troilo Law Firm, P.C. Arthur Troilo 512-391-9117 Warren Law Firm Bill Warren 512-347-8777 Light Bulbs AGES Consulting Casey Conlon 844-533-4547 Lighting - Outdoor Texas Outdoor Lighting Denise Dean 512-504-3030 Lighting Fixtures & Supplies AGES Consulting Casey Conlon 844-533-4547

Facility Innovations Group, LLC Ed Fahrenkrug 512-655-3676 Lightning Electrical, LLC Rick Morgan 512-569-8550 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Locators RentPath Chelsea Kneeland 469-662-3097 Apartment Experts Companies Bryan Tindall 512-372-8700 Apartment Finders Service Norice Taylor 512-322-9556 Austin City Realty Eric Freytag 512-477-2489 Citywide Apartment Locators Susan Albertson 512-835-7368 Dash Realty, LLC Mohammad-Ali Tukdi 877-987-7693 For Rent Media Solutions Heather Cotten 512-326-1133 Home Place Apartment Search Mike Stotts 512-258-5200 Moveforfree.com Bubba May 210-691-3178 Nu Edge Realty Nick Pierce 512-560-8343 Lumber-Retail & Wholesale Home Depot, The Richard Salinas 830-613-9453 McKillican Kevin Slabaugh 512-828-5800

M Magazine-Apartment Listings For Rent Media Solutions Heather Cotten 512-326-1133 SMART Apartment Data Nichole Williams 800-594-2133x.604 Maintenance Parts & Supplies Chadwell Supply Michael Stewart 888-341-2423 Maintenance Service WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597 A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Maintenance Supplies HD Supply Kendall Wood 512-584-7432

Loweâ&#x20AC;&#x2122;s Companies Gregg Bennett 512-441-0329 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Wilmar Crystal Stranahan 800-345-3002 Make Ready Service Hire Priority Staffing Loa McManus 512-338-4473 Indigo Painting & Cleaning Stan Smith 512-552-8825 Liberty Group, The Shonna Marquis 512-225-1860 Maid Of Honor, Inc John Hartley 512-323-6243 Radley Staffing Jon Lantrip 512-502-3030 UCS Ben Wells 512-385-6600 Market Research Analysis Apartment Data Services Inc Bruce McClenny 800-595-8730 Austin Investor Interests Robin Davis 512-261-0100 ResMan Amanda Mabrey 972-349-1406 SMART Apartment Data Nichole Williams 800-594-2133x.604 Marketing Consultants & Service Apartment Life Randy Ginnan 817-685-2963 Catalyst Marketing & Design Jamie Matusek 512-579-5461 LeaseHawk Kevin Telfer 888-348-8620 Rentping Mike Wittmann 402-570-0648 Ruby Red Frog Design & Media Group Trent Robertson 214-636-4114 Threshold Agency, LLC John Kerrigan 512-375-3169 Trend Promotional Marketing Corporation Marilyn Rawls 713-417-0290 Visual Marketing Ann Poehl 512-918-0131 Masonry Contractor Camp Construction Peter Flynn 512-394-1111 Brecca Construction LLC Tania Dupuis 512-563-8839 Complete Landscapes, Inc. Susan Bishop 512-252-0141 Jenko Asphalt & Concrete, LLC Chris Jenkins 817-312-0256

JMI Contractors Melissa Vale 210-492-8181 Mats & Matting Las Colinas Floormat Lynn Couch 972-897-3964 Millwork/Cabinetry Austin Apartment Renovations David Coulter 512-924-6976 Mirrors-Sales & Service Affordable Screens & Glass Rick Middleton 512-358-1560 Ameristar Screen and Glass CJ Reed 512-910-3050 Apartment Glass Products EdyLyn Dean 512-662-7036 Arrow Glass Dan Robb 512-339-4888 Mobile Advertising Apartment Mobile Apps Andrew Barber 512-431-7161 Mobile Applications Apartment Mobile Apps Andrew Barber 512-431-7161 Mold-Remediation Camp Construction Peter Flynn 512-394-1111 Austin Decon, LLC James Lynch 512-582-8554 Belfor Property Restoration John Keenan 512-610-3015 Bio-One Austin Matt Mistica 512-897-9193 Biosweep of Austin Yemi Ayeni 512-373-8118 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Micro Services Anthony Allbritain 512-662-5752 Restoration King Miles Hanson 512-640-5464 UCS Ben Wells 512-385-6600 Mold-Testing Biosweep of Austin Yemi Ayeni 512-373-8118 Micro Services Anthony Allbritain 512-662-5752 Movers 3 Men Movers Tom Britton 713-333-6683 Bellhops Zach Toth 888-836-3939 Moveforfree.com Bubba May 210-691-3178 Simpler Moving Layne Norris 409-728-4665

Two Men And A Truck Erica Diaz 512-416-6800 Vosco Moving Karin Mastervich 512-554-4678

N Natural Gas Utility Service Texas Gas Service Kimberly Carter 512-407-2014 Newsletters & Brochures Ramstedt Enterprises, Inc Jackie Ramstedt 512-255-2226

O Odor Control Austin Decon, LLC James Lynch 512-582-8554 Biosweep of Austin Yemi Ayeni 512-373-8118 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 ScentAir Beverly Boyd-Miller 512-797-4503 UCS Ben Wells 512-385-6600 Office Equipment & Supplies Knight Office Solutions of Austin, LLC Troy Nguyen 512-617-7080x.137 Longhorn Office Products Billy Lyles 512-672-4567 Office Mate Marcus Garcia 512-834-8518 Office Furniture Longhorn Office Products Billy Lyles 512-672-4567 Office Mate Marcus Garcia 512-834-8518 On-line Property Management Connect2Court J Daniel Maggard 404-500-5743 Overhead Doors Cedar Park Overhead Doors Todd Gilstrap 512-335-7441

P Paint Contractors Camp Construction Peter Flynn 512-394-1111 Colors Unlimited Rob Tatrow 512-339-3023 Brecca Construction LLC Tania Dupuis 512-563-8839 Painting Connection Robier Rodriguez 806-445-6791 TBC Services, LLC Tom Burghart 512-217-8020

Zuniga Lone Star Painting and Cleaning, Inc Oscar Zuniga 512-832-5728 Paint Sales Landmark Paint & Supply Preston Sams 214-905-3436 Sherwin Williams Company Jay Piersall 512-844-2309 Paint-Contractors 2 S-D, Inc. Kevin Seelhammer 830-627-2734 A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Bartley Construction Dennis Bartley 512-303-9688 Behr Process Corporation Tim Turner 512-947-0003 Branch Construction Services Office Manager 512-371-4194 Brecca Construction LLC Tania Dupuis 512-563-8839 C&Z Enterprises Jimmy Zientek 512-989-8377 Capitol Construction/CPC Barbara Crawford 512-289-0227 Centex Painting, Inc Marla Piche 512-554-8303 Contractors, Inc. Brian Scott 512-733-0600 Crestmark Construction Services Brenda Nite 713-426-6161 Excalibur Painting, Inc Omar Reyes 512-459-8600 Falcon Construction USA Brent McGrath 512-610-1124 FIDUS Construction Services Lauren Hudler 512-590-2707 Guardian Construction Bill Holcomb 512-250-9478 Hurcon, Inc Bobby Griggs 281-847-3600 Indigo Painting & Cleaning Stan Smith 512-552-8825 JMI Contractors Melissa Vale 210-492-8181 M&M Painting & Construction Karen Iosue 210-614-9994 Nadeau Painting Specialist Dennis Nadeau 512-442-3700 Paulâ&#x20AC;&#x2122;s Paint & More, LLC Paul James 512-417-7068 Protractor Services Maisie Dickerson 512-282-5722

Products and Services

SEPTEMBER / OCTOBER /

Products and Services

Quality Service of Texas, Inc Jessica Hernandez 512-244-2777 Smart Companies, Inc Misty Garwood 512-452-4554 Texas Renovation Solutions Debra Villarreal & Warren Perrin 512-748-0865 Top Pick General Maintenance LLC Carlos Gonzalez 512-507-8306 TPI Painting, Inc Al Torres 713-668-7986 Paint-Equipment & Supplies Behr Process Corporation Tim Turner 512-947-0003 Landmark Paint & Supply Preston Sams 214-905-3436 Lowe’s Companies Gregg Bennett 512-441-0329 PPG Pittsburgh Paints Gregory Wagner 512-827-6292 Sherwin Williams Company Jay Piersall 512-844-2309 Wilmar Crystal Stranahan 800-345-3002 Parking Lot Maintenance& Marking Integrity Paving & Coatings Jessica Holly 512-853-9009 2 S-D, Inc. Kevin Seelhammer 830-627-2734 A Plus Asphalt & Concrete Art Aja 512-251-8920 Alpha Paving Industries LLC Bobby Edwards 512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke 512-861-7100 Bennett Paving Inc. Christina Rountree 512-740-8603 Contractors Asphalt Randy Welch 512-388-9540 Paving Contractors A Plus Asphalt & Concrete Art Aja 512-251-8920 Advanced Asphalt Applications Seth Ritta 512-539-7744 Alpha Paving Industries LLC Bobby Edwards 512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke 512-861-7100 Bennett Paving Inc. Christina Rountree 512-740-8603 Contractors Asphalt Randy Welch 512-388-9540

/ W I N D O W O N R E N TA L H O U S I N G

TexAsphalt Ross Williams 512-497-9601 Personnel Services Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Radley Staffing Jon Lantrip 512-502-3030 Pest Control Service Absolute Pest Management David Burnett 512-444-0262 Certified Termite & Pest Control Scott Young 512-676-0828 EcoTeam, LLC Jon Polenz 512-201-4100 EnviroSMART Pest Solutions Blair Holden 512-997-1000 Heat Wave Bed Bug Control Cody Hardin 512-994-0141 LP Pest Solutions David Pritchard 512-922-4577 Pest Management, Inc Sarah McElwee 800-291-7378 The Bug Master Rod Howard 512-250-1500 Worldwide Pest Control Arleen Valdez 512-476-2847 Pet Care PooPrints Mike Stone 877-213-7817 Playground Equipment TF Harper & Associates LP Elayne Haynes 512-440-0707 WeBuildFun, Inc Josh Bailey 512-636-0933 Plumbing Contractors A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Airco Mechanical Brandi Dathe 512-837-2917 All-Cor Services Steve Wingo 512-826-4542 Fox Service Company James Bagby 512-442-6782 Mtech 512-929-7090 Roto-Rooter Service Co. Jason Carter 512-836-8925 Steve’s Plumbing Repair Steve Brougher 512-276-7476 Vamvoras, Ltd Jeff Fox 512-994-7527 Plumbing-Descaling Superior Descaling Inc - SDI John Bune 512-748-9480

Plumbing-Equipment & Supplies HD Supply Kendall Wood 512-584-7432 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Pool Compliance Crystal Clear Pools & Spas Rene Flores 512-339-9304 Pool Equipment/Sales/ Supplies/Maintenance Crystal Clear Pools & Spas Rene Flores 512-339-9304 Poolsure Lisa Simpson 281-914-0284 Spa and Pool Shoppe Jeff Vogel 512-260-7222 Porcelain Refinishing Nusurface Austin Operations, LLC Jonathan Drolet 512-339-0989 Pressure WashingEquipment & Service Alpha Paving Industries LLC Bobby Edwards 512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke 512-861-7100 Centex Nice & Clean Adam Merrill 512-750-5552 CG Environmental The Cleaning Guys, LLC Chad Liles 855-483-8181 Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 Roto-Rooter Service Co. Jason Carter 512-836-8925 Westlake Home & Commercial Joshua Nichols 512-280-1649 Printing & Graphic Service Executive Signs Austin Jacob Dotson 512-292-9939 Ramstedt Enterprises, Inc Jackie Ramstedt 512-255-2226 Private Investigations Sentry Security & Investigations, LP Alan Trevino 512-206-0515 Promotional Specialties Ice Blue Advertising Chuck Littlepage 832-437-0904 Longhorn Trophies, Inc. Don McGraw 512-454-8684 Trend Promotional Marketing Corporation Marilyn Rawls 713-417-0290 Visual Marketing Ann Poehl 512-918-0131

Property Management Renters Legal Liability, LLC Maria Colessides 800-770-9660 Property Management Software RealPage, Inc. Stacey Blackwell 972-820-3000 ResMan Amanda Mabrey 972-349-1406 Yardi Systems Tracy Ayres 805-699-2040

R Real Estate-Consultants Lifestyles Unlimited Renee Manes 210-787-2236 Real Estate-Investment Lifestyles Unlimited Renee Manes 210-787-2236 Real Estate-Loans TruWest Credit Union Hal Solomon 512-763-9266 Real Estate-Reports Austin Investor Interests Robin Davis 512-261-0100 Real Estate-Residential Sales Apartment Experts Companies Bryan Tindall 512-372-8700 Moveforfree.com Bubba May 210-691-3178 Nu Edge Realty Nick Pierce 512-560-8343 Recycling Services Austin Resource Recovery Teresa Chapman 512-974-9727 Remodeling Brecca Construction LLC Tania Dupuis 512-563-8839 Painting Connection Robier Rodriguez 806-445-6791 Remodeling & RepairBuilding Contractor Camp Construction Peter Flynn 512-394-1111 A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Bartley Construction Dennis Bartley 512-303-9688 Belfor Property Restoration John Keenan 512-610-3015 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Construction/CPC Barbara Crawford 512-289-0227 Champion Contractors & Ser. LLC Customer Service 877-242-6748

Contractors, Inc. Brian Scott 512-733-0600 Crestmark Construction Services Brenda Nite 713-426-6161 Gage Multifamily Services Rich Trepanier 512-903-9173 Infinite Exteriors Construction Chris Macias 512-386-3854 Ingenium Construction Company Todd Gold 512-721-0366 J4 Development Chris Burgy 512-380-1242 J-Conn Roofing & Repair Service, Inc. Jon Conner 512-479-0510 JMI Contractors Melissa Vale 210-492-8181 Lightning Electrical, LLC Rick Morgan 512-569-8550 One Eighty Construction Travis Case 512-505-1023 Oneway Renovations, Inc Amador Verastegui 512-740-7206 Protractor Services Maisie Dickerson 512-282-5722 Renaissance Contracting, LLC Anthony Mullens 512-691-9047 Swet Construction Group Frank Hutchinson 321-594-5569 TBC Services, LLC Tom Burghart 512-217-8020 UCS Ben Wells 512-385-6600 Renovation Products VIMA Decor, Ltd Maia Jimenez 512-522-8130 Renovations Austin Apartment Renovations David Coulter 512-924-6976 Branch Construction Services Office Manager 512-371-4194 Capitol Construction/CPC Barbara Crawford 512-289-0227 Centex Construction Mark Herbert 281-587-5400 Central Renovations Solutions Jeff Calvery 469-567-2400 Crestmark Construction Services Brenda Nite 713-426-6161 CTI Construction Ray Logan 830-857-5944 Gage Multifamily Services Rich Trepanier 512-903-9173

Howard International Construction Services Kevin Klaus 512-792-4700 J4 Development Chris Burgy 512-380-1242 Lightning Electrical, LLC Rick Morgan 512-569-8550 One Eighty Construction Travis Case 512-505-1023 TiCon Texas Construction Services Trey Murphy 281-932-8521 UCS Ben Wells 512-385-6600 Renter Insurance Deposit IQ Yvette Davis 877-684-4039 ePremium Insurance Ann Padgett 830-708-8970 RealPage, Inc. Stacey Blackwell 972-820-3000 Replacement Windows Brecca Construction LLC Tania Dupuis 512-563-8839 Resident Screening Service HomeMe Reggie Shipman 310-227-4693 National Tenant Network Stacy Howell 800-801-1371 On-Site.com Janis Rossi 408-795-4167 RealPage, Inc. Stacey Blackwell 972-820-3000 ResidentCheck Ian McIntosh 800-491-2580 Tenant Tracker, Inc Troy Pate 800-658-9369 Resurfacing Centex Painting, Inc Marla Piche 512-554-8303 Excalibur Painting, Inc Omar Reyes 512-459-8600 KoolCote of Texas Stacy Perlinger 512-251-5740 Nusurface Austin Operations, LLC Jonathan Drolet 512-339-0989 Painting Connection Robier Rodriguez 806-445-6791 Quality Service of Texas, Inc Jessica Hernandez 512-244-2777 Retaining Walls Camp Construction Peter Flynn 512-394-1111 JMI Contractors Melissa Vale 210-492-8181

Wallco Retaining Walls, Inc Kevin Smotherman 817-561-4901 Rodent Control Absolute Pest Management David Burnett 512-444-0262 Pest Management, Inc Sarah McElwee 800-291-7378 Roof Waterproofing Blue Sky Roofing Chad Robinson 512-495-9770 D&G Quality Roofing, Inc Christa Weatherby 817-568-8300 GPS Roof Leak Repair Trey King 888-958-5048x.101 JMI Contractors Melissa Vale 210-492-8181 LSR Multifamily June Hunter 2148694479 Roofing Consultants Oliver Roofing Systems Rick Brier 512-834-7500 Roofing Services Camp Construction Peter Flynn 512-394-1111 Alpha Roofing Industries, LLC Peter Brady 512-587-0898 Assurance Roofing Dan Keiderling 512-731-9446 Golden State Roofing Steve Graydon 704-360-9860 Heritage Construction Co, LLC Daphne Flores 512-528-5559 J-Conn Roofing & Repair Service, Inc. Jon Conner 512-479-0510 Oliver Roofing Systems Rick Brier 512-834-7500 Sanders Roofing & Exteriors Kimberly Sanders 512-550-0000 Roofs-Cleaning Centex Nice & Clean Adam Merrill 512-750-5552 J-Conn Roofing & Repair Service, Inc. Jon Conner 512-479-0510 Roofs-Contractors Camp Construction Peter Flynn 512-394-1111 2 S-D, Inc. Kevin Seelhammer 830-627-2734 A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Alpha Roofing Industries, LLC Peter Brady 512-587-0898 Assurance Roofing Dan Keiderling 512-731-9446

Bartley Construction Dennis Bartley 512-303-9688 Blue Sky Roofing Chad Robinson 512-495-9770 Branch Construction Services Office Manager 512-371-4194 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Construction/CPC Barbara Crawford 512-289-0227 Champion Contractors & Ser. LLC Customer Service 877-242-6748 Contractors, Inc. Brian Scott 512-733-0600 Crestmark Construction Services Brenda Nite 713-426-6161 D&G Quality Roofing, Inc Christa Weatherby 817-568-8300 Falcon Construction USA Brent McGrath 512-610-1124 FIDUS Construction Services Lauren Hudler 512-590-2707 Golden State Roofing Steve Graydon 704-360-9860 GPS Roof Leak Repair Trey King 888-958-5048x.101 Guardian Construction Bill Holcomb 512-250-9478 Heritage Construction Co, LLC Daphne Flores 512-528-5559 J-Conn Roofing & Repair Service, Inc. Jon Conner 512-479-0510 Jenpro Roofing 512-573-0055 JMI Contractors Melissa Vale 210-492-8181 Keith Barker Roofing and Solar Keith Barker 512-447-7663 LSR Multifamily June Hunter 2148694479 Oliver Roofing Systems Rick Brier 512-834-7500 Paulâ&#x20AC;&#x2122;s Paint & More, LLC Paul James 512-417-7068 Protractor Services Maisie Dickerson 512-282-5722 Sanders Roofing & Exteriors Kimberly Sanders 512-550-0000 Superior One Roofing and Construction Clyde Oder 972-893-3374

Products and Services

SEPTEMBER / OCTOBER /

TBC Services, LLC Tom Burghart 512-217-8020 Wilson Roofing Co, Inc Laramie Doyle 512-263-3157 Woods General Contracting, LLC John Woods 817-203-8710 Roofs-Materials D&G Quality Roofing, Inc Christa Weatherby 817-568-8300 Wilson Roofing Co, Inc Laramie Doyle 512-263-3157

Products and Services

Safety Equipment Auto-Out Cooktop Fire Protection Robin Williams 817-924-1370 Screens-Door & Window 1st Choice Energy David Malone 512-345-0956 Affordable Screens & Glass Rick Middleton 512-358-1560 Ameristar Screen and Glass CJ Reed 512-910-3050 Security & Surveillance Alarmtechs, Inc. Terry Delzeit 281-391-6066 Compound Security Specialist Robert Palmerton 512-444-4283 Firetrol Protection Systems, Inc. John Rogers 512-687-0115 Kastle Systems Sultana Nailor 7135272800 Pro-Vigil Inc. Jeremy Powell 866-616-1318 Ranger Protection Agency Jean Jarrett 512-637-4965 Signal 88 Security Texas Justin Nordhausen 512-394-6234 Security Cameras ACT Security Group Johnny Atkinson 512-420-9988 Alarmtechs, Inc. Terry Delzeit 281-391-6066 Firetrol Protection Systems, Inc. John Rogers 512-687-0115 Pro-Vigil Inc. Jeremy Powell 866-616-1318 Statewide Patrol, Inc James McClure 512-326-9411 Swift Access Control Mario Vasquez 512-470-7575 Security Deposits Deposit IQ Yvette Davis 877-684-4039

/ W I N D O W O N R E N TA L H O U S I N G

ePremium Insurance Ann Padgett 830-708-8970 Security Guard/Patrol Service ACT Security Group Johnny Atkinson 512-420-9988 Austin Patrol Services Jim Wakefield 512-888-9489 Executive Security Systems Shauna Gibson 512-458-2258 Ranger Protection Agency Jean Jarrett 512-637-4965 Sentry Security & Investigations, LP Alan Trevino 512-206-0515 Signal 88 Security Texas Justin Nordhausen 512-394-6234 Statewide Patrol, Inc James McClure 512-326-9411 Security Systems Firetrol Protection Systems, Inc. John Rogers 512-687-0115 GSC Fire & Security Mark Cummings 512-697-8723 Kastle Systems Sultana Nailor 7135272800 KeyWarden Systems Partners, LLP Byron Alexander 830-214-0867 Site Safe Security Kim Bourgeois 281.726.7810 Sewer & Drain CleaningService Airco Mechanical Brandi Dathe 512-837-2917 Roto-Rooter Service Co. Jason Carter 512-836-8925 Steveâ&#x20AC;&#x2122;s Plumbing Repair Steve Brougher 512-276-7476 Vamvoras, Ltd Jeff Fox 512-994-7527 Sewer Contractors Airco Mechanical Brandi Dathe 512-837-2917 Roto-Rooter Service Co. Jason Carter 512-836-8925 Vamvoras, Ltd Jeff Fox 512-994-7527 Sheet Metal Oliver Roofing Systems Rick Brier 512-834-7500 Sheetrock Repair Brecca Construction LLC Tania Dupuis 512-563-8839 Excalibur Painting, Inc Omar Reyes 512-459-8600 Nadeau Painting Specialist Dennis Nadeau 512-442-3700

Short Term Leasing BNB Shield Jacques Casimir 8322294984 Shower Pans Lone Star Carpet Lee Moerbe 512-836-9311 Roto-Rooter Service Co. Jason Carter 512-836-8925 Siding Brecca Construction LLC Tania Dupuis 512-563-8839 Siding-Contractors A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Bartley Construction Dennis Bartley 512-303-9688 Branch Construction Services Office Manager 512-371-4194 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Construction/CPC Barbara Crawford 512-289-0227 Contractors, Inc. Brian Scott 512-733-0600 Crestmark Construction Services Brenda Nite 713-426-6161 FIDUS Construction Services Lauren Hudler 512-590-2707 Guardian Construction Bill Holcomb 512-250-9478 Ingenium Construction Company Todd Gold 512-721-0366 Jenpro Roofing 512-573-0055 JMI Contractors Melissa Vale 210-492-8181 Protractor Services Maisie Dickerson 512-282-5722 Signs Alpha Paving Industries LLC Bobby Edwards 512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke 512-861-7100 Executive Signs Austin Jacob Dotson 512-292-9939 Facility Innovations Group, LLC Ed Fahrenkrug 512-655-3676 Fastsigns Kerry Torres 512-454-9956 Signs West Jim Ashley 512-282-5001 Small Business Bank TruWest Credit Union Hal Solomon 512-763-9266

Sound Systems & Equipment Alarmtechs, Inc. Terry Delzeit 281-391-6066 Speakers-Educational Ramstedt Enterprises, Inc Jackie Ramstedt 512-255-2226 Sprinklers-Automatic-Fire American Fire Systems Craig Branstetter 713-466-9898 Sprinklers-Garden & Lawn Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 Staffing Services Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Radley Staffing Jon Lantrip 512-502-3030 Star Personnel Victor Garcia 832-242-6800 Stairs Meyer Smith, Inc Walt Meyer 512-472-0505 Swift Access Control Mario Vasquez 512-470-7575 TBC Services, LLC Tom Burghart 512-217-8020 Storage Unit Facility Two Men And A Truck Erica Diaz 512-416-6800 Stucco & Exterior Coating Contractor Camp Construction Peter Flynn 512-394-1111 2 S-D, Inc. Kevin Seelhammer 830-627-2734 Branch Construction Services Office Manager 512-371-4194 Brecca Construction LLC Tania Dupuis 512-563-8839 Contractors, Inc. Brian Scott 512-733-0600 FIDUS Construction Services Lauren Hudler 512-590-2707 Guardian Construction Bill Holcomb 512-250-9478 JMI Contractors Melissa Vale 210-492-8181 Keith Barker Roofing and Solar Keith Barker 512-447-7663 Subfloor Repair Colors Unlimited Rob Tatrow 512-339-3023 Capitol Floor Brett Weiss 512-339-1555

Ingenium Construction Company Todd Gold 512-721-0366 Lone Star Carpet Lee Moerbe 512-836-9311 McMahan’s Flooring, Inc Brenda Carpenter 855-472-7585 Rasa Floors Daniel Pena 512-371-9966 Submetering Systems Minol USA Lynne Young 713-516-0377 RealPage, Inc. Stacey Blackwell 972-820-3000 Swimming Pool Code Compliance Crystal Clear Pools & Spas Rene Flores 512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet 512-873-8565 Leslies Swimming Pool Supplies Larry Graham 512-832-0091 Spa and Pool Shoppe Jeff Vogel 512-260-7222 Swimming Pool-Contractors Crystal Clear Pools & Spas Rene Flores 512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet 512-873-8565 Jenko Asphalt & Concrete, LLC Chris Jenkins 817-312-0256 Premier Fiberglass, Inc Sherri Fowler 512-282-3322 Swimming Pool-Maintenance Equipment & Supplies Crystal Clear Pools & Spas Rene Flores 512-339-9304 HD Supply Kendall Wood 512-584-7432 Hines Pool And Spa Andy Hines/ Brandon Doucet 512-873-8565 Leslies Swimming Pool Supplies Larry Graham 512-832-0091 Maintenance Supply HQ Jeff Feldhaus 512-335-6700 Spa and Pool Shoppe Jeff Vogel 512-260-7222 Swimming Pool Repair & Renovation Crystal Clear Pools & Spas Rene Flores 512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet 512-873-8565 JMI Contractors Melissa Vale 210-492-8181

KoolCote of Texas Stacy Perlinger 512-251-5740 Premier Fiberglass, Inc Sherri Fowler 512-282-3322 Sundek of Austin Rick Hubbard 512-928-8000

T Tax Consultants Marvin F Poer & Company Kevin Kirkpatrick 210-377-3400 Morrison & Head, LP Kelli Morrison 512-302-5800 Telecommunications Service AT&T Connected Communities Ryan Worley 512-438-6314 Kings III Emergency Communications Gary Weldon 512-992-4134 Telephone-Answering Service ACTIV Answer By Audio Images Sarah Bearden 800-487-0206 Telephone-Coin/Card Operated Kings III Emergency Communications Gary Weldon 512-992-4134 Television Google Fiber Evan Vandarwarka 425-442-7498 Television-Cable Time Warner Cable Javier Salinas 877-859-9922 Temporary Personnel BG Staffing Nikki Burleson 512-481-1234 Hire Priority Staffing Loa McManus 512-338-4473 Liberty Group, The Shonna Marquis 512-225-1860 Tenant Screening Service AmRent Lisa Rusie 8555322883 CoreLogic SafeRent Jason Pitzel 713-252-8515 HomeMe Reggie Shipman 310-227-4693 RealPage, Inc. Stacey Blackwell 972-820-3000 Tenant Tracker, Inc Troy Pate 800-658-9369 Termite Control Absolute Pest Management David Burnett 512-444-0262 Certified Termite & Pest Control Scott Young 512-676-0828

EnviroSMART Pest Solutions Blair Holden 512-997-1000 Pest Management, Inc Sarah McElwee 800-291-7378 The Bug Master Rod Howard 512-250-1500 Worldwide Pest Control Arleen Valdez 512-476-2847 Tile and Grout Cleaning Colors Unlimited Rob Tatrow 512-339-3023 Abluent Cleaning Services Daniel Salazar 512-777-9249 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Floor King, Inc Roy Whitaker 512-346-7034 UCS Ben Wells 512-385-6600 Tile Sales & InstallationCeramic Colors Unlimited Rob Tatrow 512-339-3023 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Floor Brett Weiss 512-339-1555 Floor King, Inc Roy Whitaker 512-346-7034 Lone Star Carpet Lee Moerbe 512-836-9311 Rasa Floors Daniel Pena 512-371-9966 Tile Sales & InstallationNon-ceramic Colors Unlimited Rob Tatrow 512-339-3023 Brecca Construction LLC Tania Dupuis 512-563-8839 Floor King, Inc Roy Whitaker 512-346-7034 Rasa Floors Daniel Pena 512-371-9966 Towing-Impound Service A&A Wrecker and Recovery Tasha Mora 512-670-7578 G&G Impounding, LLC Ricardo Guerra 512-373-8353 Park Right Solutions of Austin, LLC Freddy Ximenez 512-582-3000 Reliant Towing Mark Schroeder 512-363-5900 Towing-Wrecker Service A&A Wrecker and Recovery Tasha Mora 512-670-7578

G&G Impounding, LLC Ricardo Guerra 512-373-8353 Park Right Solutions of Austin, LLC Freddy Ximenez 512-582-3000 Reliant Towing Mark Schroeder 512-363-5900 Training-Sales & Marketing Ramstedt Enterprises, Inc Jackie Ramstedt 512-255-2226 Transportation Capital Metro Lonny Stern 512-389-7509 Trash Containers Republic Services Stephen Kanarek 512-247-5647 Trash Hauling At Your Disposal Waste Services Inc Victoria Fikes 512-769-0476 Bio-One Austin Matt Mistica 512-897-9193 Central Texas Refuse, Inc Vic Thomas 512-243-2833 Pro Valet Trash Patrick Kelley 512-751-2900 Progressive Waste Solutions Kim Stone 512-251-5622 Republic Services Stephen Kanarek 512-247-5647 Valet Waste, LLC Ryan Harmon 512-593-0243 Trash Removal Austin Resource Recovery Teresa Chapman 512-974-9727 Austin Trash Valet Nizar Hakiki 512-554-5555 Bio-One Austin Matt Mistica 512-897-9193 Central Waste Management Justin Behrmann 5127838898 Pro Valet Trash Patrick Kelley 512-751-2900 Republic Services Stephen Kanarek 512-247-5647 Waste Consolidators, Inc Patrick Lewis 512-290-3601 White’s Trash Services Benjamin White 832-529-7411 Tree-Insect & Disease Control Certified Arbor Care, Inc Lee Evans 512-671-8733 Davey Tree Expert Co. Daniel Hunsicker 512-451-4986 Pest Management, Inc Sarah McElwee 800-291-7378

Products and Services

SEPTEMBER / OCTOBER /

Tree-Maintenance Service Certified Arbor Care, Inc Lee Evans 512-671-8733 Davey Tree Expert Co. Daniel Hunsicker 512-451-4986 JMI Contractors Melissa Vale 210-492-8181 Merit Service Solutions 512-834-0123 Premium Cuts Lawn Service & Maint. Jeannette Wagoner 512-252-2264 Trophies & Plaques Longhorn Trophies, Inc. Don McGraw 512-454-8684

Products and Services

Uniforms Ice Blue Advertising Chuck Littlepage 832-437-0904 Utilities-Billing Service Hocutt, Inc. Kevin Hammer 214-381-9991 NWP Services Corporation Amanda Christensen 402-421-1668 Performance Utility Management & Billing, LLC Cole Denton 512-394-8359 Utilities-Management NWP Services Corporation Amanda Christensen 402-421-1668 Performance Utility Management & Billing, LLC Cole Denton 512-394-8359 Seelye Management Andrew Seelye 512-619-9956 Utility Billing Hocutt, Inc. Kevin Hammer 214-381-9991 Minol USA Lynne Young 713-516-0377 Southwest Utility Billing, LLC Andrew Leach 281-306-0244 Utility Consultant Performance Utility Management & Billing, LLC Cole Denton 512-394-8359 Utility Evaluation Performance Utility Management & Billing, LLC Cole Denton 512-394-8359

V Valet Trash Central Waste Management Justin Behrmann 5127838898 Door Side Valet Trash David Simes 737-222-9177 Pro Valet Trash Patrick Kelley 512-751-2900

/ W I N D O W O N R E N TA L H O U S I N G

VIP Waste Solutions, LLC Timothy Abney 877-349-0340 Waste Consolidators, Inc Patrick Lewis 512-290-3601 Valet Waste Pick Up Austin Trash Valet Nizar Hakiki 512-554-5555 Door Side Valet Trash David Simes 737-222-9177 GreenThumb Compost LLC Tom Rutz 512-369-0998 Pro Valet Trash Patrick Kelley 512-751-2900 Valet Waste, LLC Ryan Harmon 512-593-0243 Waste Away, LLC Ron Walser 866-999-2929x.704 Waste Consolidators, Inc Patrick Lewis 512-290-3601 Whiteâ&#x20AC;&#x2122;s Trash Services Benjamin White 832-529-7411 Vending American Beverage Consolidators DAnne Doga 512-418-1160 Video Productions Capture The Market Beth Doty 866-778-7719 For Rent Media Solutions Heather Cotten 512-326-1133 FunFlicks Outdoor Movies Darrell Landers 512-501-6362

W Wall Coverings Sherwin Williams Company Jay Piersall 512-844-2309 Wallpaper & WallcoveringsInstallation C&Z Enterprises Jimmy Zientek 512-989-8377 Washer/Dryer-Rental WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597 Appliance Warehouse Tina LeBlanc 512-748-7515 AZUMA Leasing Clint Borchgardt 800-707-1188 Commercial Equipment Company Andy Northup 972-991-9274 Luxe Appliances Mitchell Andrus 512-940-1023 Washer/Dryer-Sales WASH Multifamily Laundry Systems, LLC Mike Gagliardi 737-226-2597

Appliance Warehouse Tina LeBlanc 512-748-7515 Commercial Equipment Company Andy Northup 972-991-9274 Waste & Recycling Consulting Waste Consolidators, Inc Patrick Lewis 512-290-3601 Waste Management Daniel Rumsey 512-272-6232 Waste Disposal/Recycling At Your Disposal Waste Services Inc Victoria Fikes 512-769-0476 GreenThumb Compost LLC Tom Rutz 512-369-0998 Pro Valet Trash Patrick Kelley 512-751-2900 Progressive Waste Solutions Kim Stone 512-251-5622 Republic Services Stephen Kanarek 512-247-5647 Texas Disposal Systems Dennis Hobbs 512-421-1359 Waste Away, LLC Ron Walser 866-999-2929x.704 Waste Consolidators, Inc Patrick Lewis 512-290-3601 Waste Management Daniel Rumsey 512-272-6232 Water Heaters & Boilers A-1 Service/Prop Maint Contractors Ron Little 512-443-2222 Roto-Rooter Service Co. Jason Carter 512-836-8925 Vamvoras, Ltd Jeff Fox 512-994-7527 Water-Conservation Absolute Commercial & Environmental Services, Inc Matt Proctor 512-560-1099 Hocutt, Inc. Kevin Hammer 214-381-9991 Southwest Utility Billing, LLC Andrew Leach 281-306-0244 Water-Extraction Colors Unlimited Rob Tatrow 512-339-3023 Abluent Cleaning Services Daniel Salazar 512-777-9249 Belfor Property Restoration John Keenan 512-610-3015 Blackmon Mooring of Austin Serena Nikonowicz 512-574-8043 Green One Services Derrick Glasper 512-945-4143

Quality Service of Texas, Inc Jessica Hernandez 512-244-2777 Restoration King Miles Hanson 512-640-5464 Spot Be Gone Eric Ho 512-788-8763 The Steam Team Ashtynn Smith 512-739-7237 The Steamery ATX Tres Davis 512-551-9753 UCS Ben Wells 512-385-6600 Welding Excalibur Painting, Inc Omar Reyes 512-459-8600 JMI Contractors Melissa Vale 210-492-8181 Meyer Smith, Inc Walt Meyer 512-472-0505 Swift Access Control Mario Vasquez 512-470-7575 TBC Services, LLC Tom Burghart 512-217-8020 Windows-Coverings Classic Same Day Blinds Reed Way 512-926-7700 HD Supply Kendall Wood 512-584-7432 Windows-Dealers Ameristar Screen and Glass CJ Reed 512-910-3050 Wood Floor Sales & Installation Colors Unlimited Rob Tatrow 512-339-3023 Brecca Construction LLC Tania Dupuis 512-563-8839 Capitol Floor Brett Weiss 512-339-1555 Lone Star Carpet Lee Moerbe 512-836-9311

INTRODUCING: ONLINE SERVICE PORTAL FEATURES: * INVOICE ACCESS 24/7 * UNIT HISTORY DETAIL * UPCOMING SCHEDULED ORDERS * ACCOUNT STATEMENT MAKING IT EASIER TO DO BUSINESS WITH DIXIE CARPET. * CONTACT YOUR LOCAL www.dixiecarpet.com SALES REP TODAY!*

(512) 442-6927

Beau Bastian (512) 767-4904 beaub@dixiecarpet.com

Tim Broxson (512) 626-7803 timb@dixiecarpet.com

*CARPET * VINYL * *VINYL PLANK * *LAMINATE* * HARDWOOD * *CERAMIC TILE * *SUBFLOOR REPAIRS* *BACKSPLASHES*

Pennie Pyterek (512) 845-0734 penniep@dixiecarpet.com

Derek Wallace (512) 298-7773 derekw@dixiecarpet.com

* Serving Houston, Austin, Dallas, San Antonio, Corpus Christi & surrounding areas Since 1970 *

SEPTEMBER / OCTOBER /

PRST STD U.S. Postage PAID Permit No. 3123 Austin, TX Austin Apartment Association 8620 Burnet Rd. #475 Austin, TX 78757 TPI-7922_Ad_Your_Success_825x9127.pdf

1/28/16

11:52 AM

YOUR SUCCESS IS

OUR SUCCESS

construction & PA I N T I N G

Since 1983, TPI has specialized in serving the multifamily industry. From new construction to renovation, from complete restoration to painting and roofing, TPI provides exceptional expertise to some of the leading names in the apartment industry.

Today, we're growing and changing to serve you even better. At our core, however, we are still family owned and operated. For you, that means superior performance, attention to detail and hands-on management. We understand that your success is our success. Let's work together.

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