In 2012, Valentina Nafornita received the NOVOMATIC scholarship at the Vienna State Opera. This scholarship supports the education of young vocal talents at the world-renowned Viennese Opera House. Thanks to this established program, the arts and business have the opportunity to learn from each other – in harmony and unison.
we care to be fair A CSR magazine by NOVOMATIC on the financial year 2012
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Foreword by the Chief Executive Officer Dear Reader, the NOVOMATIC Group does business in the highly sensitive gaming industry. We are aware of this, and it is because of this that social responsibility is at the center of everything we do. At NOVOMATIC, corporate social responsibility (CSR) has many faces. Be it the integration of people with migratory backgrounds, utmost protection for players, new ecological technologies or a widely spread sponsoring program covering the arts, science and sports – Europe’s largest integrated gaming group assumes responsibility in various areas and takes a firm stand. Because we see sustainability as a strategic challenge, which we as a worldwide leading company cannot and will not close
ourselves to. By filling corporate social responsibility with life, we create benefits for everybody – for the company as well as for our stakeholders. A lot has happened over the past year in numerous areas of CSR. One example I would like to mention here is the trend-setting concept for the protection of players, which our experts developed in collaboration with independent institutions such as the Anton Proksch Institute.
relationship of fruitful interaction. I hope you enjoy reading it. Sincerely, Dr. Franz Wohlfahrt CEO
I would like to invite you to join us on the following pages for an entertaining journey through the world of NOVOMATIC. A journey which will show you how entrepreneurial success, sustainable business and social responsibility can enter into a
The NOVOMATIC Group at a glance
EMPLOYEES 2012:
19.000 SALES REVENUE 2012:
3,2 BILLION EUR
ebitda 2012:
666 MILLION EUR EBIT 2012:
367 MILLION EUR
NOVOMATIC activities NOVOMATIC core markets NOVOMATIC production and R&D locations
Business activities in
80 countries
Subsidiaries in
43 countries
3 Sustainable development at NOVOMATIC
NOVOMATIC Mission Statement Our CSR mission statement is intended as a guideline for all company departments. The principles of sustainable development and CSR affect all areas of business. In the following, we will outline the focal points we chose, as well as the ensuing strategic challenges. Our CSR principles • We commit ourselves to a responsible corporate culture and promote the awareness for this among all employees at all levels of hierarchy. • The sensitive service of gaming must go hand in hand with utmost responsibility.
• This is why NOVOMATIC devised a comprehensive responsible gaming program, which we continuously evaluate and develop further in collaboration with experts. Scientific research into non-substance-related addiction is particularly important to us.
• Our research partnership with the Center for Public Health at the Medical University of Vienna makes an important contribution to this. • We see our employees as our most valuable capital and accordingly invest
in their further education. In particular securing jobs is a very important factor for social cohesion. • As an innovator and technological leader, we attach great importance to a responsible treatment of the environment. • We endeavor to make our production environmentally compatible and resource-efficient and to create highquality, durable products. • We commit to gaming within a clear legal framework, do business exclusively in regulated markets and ensure that within the company compliance requirements are met. • As an owner-managed company, we are proud of our roots at our locations. Through targeted investments and by securing highly qualified jobs, we contribute to regional and national value creation. • Sponsoring partnerships and the support of social causes demonstrate our social commitment. We act as patrons for the arts and culture, promote science and research, support sports at both professional and amateur levels and get involved in social initiatives.
Responsibility on All Levels Responsible gaming is and always will be our company’s main challenge. Customers expect – and should expect – a gaming services provider with activities around the globe to provide transparent information on the risks of gaming, as well as support to ensure a measured approach, protection of minors and effective protective measures for at-risk players. In light of new legal requirements, responsible gaming is becoming one of NOVOMATIC’s missioncritical and most strategic assets. In 2012, we issued our Responsible Gaming Code as a set of binding guidelines (for more on this, please see the chapter “Responsible Gaming”). NOVOMATIC’s innovative strength is based in large part on its motivated and committed employees. Professional employees are needed not only in the development and production of modern gaming equipment, but also within the operational areas of our business. Training and further education measures, as well as tapping of our employees’
potential, are therefore crucial factors. As a producer of high-tech gaming equipment, we make high demands on the resource and energy efficiency of our products and facilities. With our system of environmental management, which is currently in the process of being developed, we want to access untapped savings potentials in order to make our products even more efficient and durable. The code of conduct constitutes a major contribution to our risk management. In light of the high demands made by current legal frameworks, it is absolutely crucial that all employees develop an awareness for our corporate values. Long-term financing, our commitment to our Austrian headquarters and the high degree of vertical integration at our own production facilities form a part of our sustainable business strategy aimed at long-term corporate success. NOVOMATIC acts as patron for the arts and culture, as a sponsor for sports, as a supporter of socio-political issues and as a sponsor of innovative entrepreneurs and young scientists. We have given our word to our stakeholders that we will be supporting them with a long-term
PORTRAITS OF CSR This year, some of our most well-known sponsorship partners have done us the honor of making themselves available for portraits to use in our sustainability report. On the following pages, we would like to introduce you to several partnerships that serve to represent the many projects supported by NOVOMATIC.
partnership. In this, we rely on regular discussions and exchanges of ideas. The stakeholder dialog, which we initiated
in 2012, will be continued with further topics of focus.
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C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
Our role in society
Corporate Citizenship Sports Arts & Culture
Competitors Suppliers
Investors & Financial institutes
Public
Sponsorship partners
Social initiatives
Customers
Business & Research
Therapeutic institutions
Employees Player protection
Location environment
Self-help groups
Research institutes
Politics & decision-makers Business partners
Public authorities Subsidiaries
Since 1991, Prof. Rudolf Sarközi has been serving as chairman of the Cultural Association of Austrian Roma, which promotes equal treatment and acceptance of a minority that, to this day, remains oppressed. NOVOMATIC is speaking up for this ethnic group by sponsoring a documentary on the Roma people. Prof. Rudolf Sarközi
Chairman of the Cultural Association of Austrian Roma
We consider it our obligation to share our success with society. NOVOMATIC has committed itself to assuming social responsibility and to contributing to the creation of our civil society. From this commitment stems our obligation to share our success with society via constructive involvement in artistic, cultural, economic, scientific, research, sports, environmental and social causes.
than 215 different initiatives and projects. In Lower Austria alone, this included fourteen cultural projects, seven social and business initiatives, as well as 55 sports clubs and events. Compared to the previous year, we increased our number of cooperative partnerships in Lower Austria by five, while the number of projects Austria-wide went down by approximately 30.
Sponsoring Guidelines
Our objective is to focus our selection of partnerships and emphasize our commitment to individual regions. In the future, we intend to enter into more targeted and sustainable partnerships – an issue which has also been stressed by our stakeholders (for further information on this, see the following chapter “Stakeholder Dialog”). We distance ourselves from the promotion of initiatives targeted at children and young people. In the past, we only involved ourselves with such causes in exceptional cases, and from now on we will avoid such issues more consistently and discontinue existing partnerships in this area. By focusing our activities in such a manner, we intend to further reinforce our profile.
This commitment, which goes far beyond our core business, is embodied by our sponsoring partnerships and support for social causes and is based on our own sponsoring guidelines. In these, we commit ourselves to our responsibility within our core business on the one hand, in particular with regard to responsible gaming (see chapter on “Responsible Gaming), and to our support of associations, projects and social initiatives on the other. These two aspects of our social responsibility can be regarded as equal in status. During the year 2012, we got involved throughout Austria to promote more
Core Issues The four focal points, which were identified in an effort to delineate our profile more clearly, are arts and culture, social and environmental causes, business, science and research and sports. As a company active in the entertainment industry, promotion of the arts and culture is of great importance to us, which is why we place an emphasis on promising young talents. We are particularly proud of the NOVOMATIC scholarship program at the Vienna State Opera. As far as it is possible, we combine the arts, culture and sports with a social cause. Our social involvement mainly focuses on socio-political issues such as integration and diversity, as demonstrated by our cooperation with the Verein Wirtschaft für Integration (Association of Business for Integration). As a provider of sports betting services, ADMIRAL Sportwetten supports various types of sports and clubs, both at both the professional and amateur levels. Supporting physically handicapped athletes such as the hand cyclists Wolfgang Schattauer and Markus Schmoll is particularly important to us.
The ADMIRAL Charity Fonds provides swift and unbureaucratic help for people in need. And in our sponsorship of charitable organizations, we focus on projects that empower people to help themselves. As the technology leader of the industry, NOVOMATIC pursues the goal of advancing business, science and research, for example as a sponsor of the Move One Award for young entrepreneurs or as a supporter of technical and social fundamental scientific research. With the presentation of the Austrian Life Science Award (ALSA), for example, we promote young up-and-coming scientists from the areas of biotechnology and medicine. We also extended our long-standing cooperation with the Faculty of Computer Science. NOVOMATIC attaches great importance to long-term commitments. We therefore work constantly to better understand the positions of our sponsoring partners through regular dialog. Our complete sponsoring guidelines, as well as an overview of our sponsoring partners (pages 22-23), are available online at www.novomatic.com/csr.
5 Dialog with NOVOMATIC
Stakeholder-Dialog “I am talking about modern patronage. The program must, of course, be appealing and is supported for this reason. But apart from this, I am in no way dependent. Over the last five years, I have not experienced any type of artistic restriction.” Andreas Beck
Artistic Director of the Vienna Schauspielhaus
In November 2012, we extended an invitation to meet us for discussions at the Novomatic Forum.
Our stakeholders are the people and organizations directly or indirectly affected by our business activities. For years now, NOVOMATIC has made a great effort to stay in constant touch with these partners, as dialog with them helps us to better understand their positions and serves as a guide for our business practices. The inclusion of stakeholder interests in our corporate activities therefore enjoys high priority. As a company with international
operations, NOVOMATIC naturally has a high number of stakeholders, such as our employees and customers, investors, suppliers and political authorities, and last but not least our sponsoring partners.
Dialog with our Stakeholders In 2012, we made use of several opportunities for dialog with our stakeholders.
Apart from the quarterly CSR jour fixe, during which a team of employees from various departments exchanges ideas on CRS issues within the company, this year saw us organize the Responsible Gaming Symposium for the third time in a row during the month of June. The symposium offers a platform for internal and external participants to discuss current issues with experts for gaming addiction (see chapter “Responsible Gaming”).
In addition to this, we communicate with our stakeholders regularly. We would like to strengthen personal contacts in particular. In November 2012, we therefore invited several sponsoring partners and representatives of cultural institutions with a critical stance to a roundtable discussion. We intend to use the insights gained to optimize our future sponsoring strategies.
“For NPOs in particular, image and credibility are irreplaceable values that no money can buy. In this sense, there is a “natural limit” to the positive image transfer between companies that should not be crossed, even for a lot of money.“ Peter Melichar Project group Karlsplatz.org
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C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
Dialog with NOVOMATIC
Stakeholder-Dialog “As a cultural sponsor, the company creates sustainability [...] and benefits within its structure.” Christiane Druml
Chairwoman of the bioethics committee
In November 2012, we extended an invitation to meet us for discussions at the Novomatic Forum. Since November, NOVOMATIC has also been initiating a more intensive dialog with cultural and sponsoring-related partners. We intend to continue this format with further events in the future.
Cultural Sponsoring In November, NOVOMATIC invited representatives of the arts, culture and business to the Novomatic Forum for a roundtable discussion entitled “Cultural sponsoring: Selling of indulgences or Sustainable Investment?” On the one hand, the panel included long-term sponsoring partners such as Ö1’s Karl Amon, Alexander Syllaba from the St. Pölten repertory cinema Cinema Paradiso and the Schauspielhaus Artistic Director Andreas Beck. On the other hand, however, representatives of cultural institutions with a critical stance toward NOVOMATIC, such as Peter Melichar of Karlsplatz.org, as well as former sponsoring partners such as Werner Urbanek of the Viennese Nestroy Theater Prize, were invited. The chairwoman of the bioethics committee of the Federal Chancellery, Christiane Druml, gave a keynote speech on the topic. The discussion centered on the question as to the main factors for sustainable cultural sponsoring, as well as prerequisites, obstacles and even modes of operation for a successful collaboration. The insights gained show that sponsoring activities must, above all, have a long-term orientation. In particular during times when the arts are often neglected by public funding, it is desirable for individual companies to consider culture a matter of high priority. In doing so, however, it is crucial that there be a clear thematic connection between the sponsor and the supported project, so that the relationship is credible in the public eye. In the best case, sponsoring is a win-win situation for all participants, as on the one
hand an image transfer occurs, and on the other hand an important contribution to a high-quality cultural offering is made. In this respect, it is important to raise the awareness as to how important the contribution of sponsoring is to cultural offerings. The key premise for any cooperation is that a sponsor must not exert influence over contents. And in this sense, absolute transparency is necessary to ensure that a cooperation is perceived positively by the public and becomes a success. NOVOMATIC will use this dialog to revise its sponsorship guidelines and reevaluate its current sponsorship commitments.
“There is no other sector [...] that has to permanently justify [...] its sponsoring income as do the arts and culture.” Alexander Syllaba Managing Director of Cinema Paradiso
PARTICIPANTS IN OUR STAKEHOLDER DIALOG Karl Amon, Director of Radio ORF Lena Arnold, Assistant to Andreas Beck Andreas Beck, Artistic Director of the Vienna Schauspielhaus Christiane Druml, Chairwoman of the Austrian Bioethics Commission Peter Melichar, Project group Karlsplatz.org Alexander Syllaba, Managing Director of Cinema Paradiso Werner Urbanek, Chairman, Association of the Vienna Theater Prize Monika Poeckh-Racek, Head of CSR at NOVOMATIC Stephanos Berger, CIDCOM Werbeagentur GmbH [host]
7 Prevention is the best protection for players
Responsible Gaming Well-informed customers, consistent access controls and a graded warning system make the sensitive service of gaming safer.
NOVOMATIC is pursuing an ambitious goal: to offer high-class entertainment. In doing so, we do everything in our power to prevent and counteract the potential dangers of uncontrolled gaming behavior. The protection of minors and players and the support of visitors by qualified and well-trained employees therefore have top priority for us. Europe’s largest integrated gaming group has created a bundle of measures which is summarized under the theme of “Responsible Gaming”. The declared goal of all player protection activities is to strengthen our customers’ personal responsibility, to protect at-risk visitors with state-of-the-art prevention measures and competent employees and to contribute to the solution of this societal problem by collaborating closely with scientific and therapeutic institutions. The measures range from information to talks and counseling options all the way to gaming bans for at-risk persons. The core objective is always to help people help themselves. Prevention therefore begins with information, which is why we offer extensive information material on the complex issue of gaming addiction at the website www.responsible-gaming.info.
In addition to this, brochures on this issue are made available at all ADMIRAL facilities in six languages. Moreover, the Helpline for Gaming Addiction (0800 20 52 42) was created in 2006 in collaboration with the Medical University of Vienna, in order to strengthen the existing counseling and therapy network in Austria. NOVOMATIC furthermore ensures close cooperation with specialized institutions such as the renowned Anton Proksch Institute, Europe’s most modern clinic for the treatment of addictions.
Framework conditions for the prevention of gaming addiction Addiction is a complex, public phenomenon which is fostered by various factors. It is always the result of a combination of components such as personality, social environment, societal conditions and finally the “substance”, as well as the problematic behavior. The high percentage of comorbid disorders, i.e. the simultaneous occurrence of further adverse effects (such as, for example, affective disorders, anxiety disorders or personality deficits, as well as addiction to substances such as nicotine, alcohol, and prescription and other drugs) offers further evidence for
the complexity of addictions. As the external signs are hardly visible, it is also impossible to identify afflicted persons in advance. NOVOMATIC takes on these challenges by introducing one of the most modern systems for player protection in all of Europe – the ADMIRAL traffic light system.
PREVENTION OF GAMING ADDICTION / PLAYER PROTECTION Our measures to prevent gaming addiction and protect players complement one another, beginning with awareness-raising measures directed at all customers, and culminating in protective measures for at-risk players.
1 2 3
Primary prevention through information and awareness-raising Secondary prevention through recognition of indications of risk and intervention Tertiary prevention through specialized clinical institutions
For many years now, Marianne Mendt has been committed to promoting young jazz talents – and NOVOMATIC supports her in these efforts. Through nationwide auditions, MM Nachwuchsförderung offers young jazz musicians an opportunity to demonstrate their skills together with the professional musicians of the MM Band. Marianne Mendt Singer and actress
C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
8
PLAYER PROTECTION MEASURES IN AUSTRIA (OVERVIEW OF FEDERAL STATES)
UPPER AUSTRIA
VIENNA
In accordance with GSpG 2010 Awarding of concession not yet final (as of April 2013)
Vorarlberg Tirol Salzburg Machine gaming prohibited
In accordance with GSpG 2010 (no decision)
LOWER AUSTRIA In accordance with GSpG 2010 Access control system Access restrictions Technical prevention measures on devices
CARINTHIA In accordance with GSpG 2010 Access control system (from July 2013 onward) Access restriction (from July 2013 onward) Technical prevention measures on devices (from July 2013 onward)
ADMIRAL traffic light system: machine gaming with access control
Personal support and counseling of guests provides the foundation for this system, which works based on a combination of registration obligation, access control and monitoring. The customer registers with an official photo identification and receives a personalized ADMIRAL Card, which allows a clear identification.
The card saves: • personal data, including photo identification • Gaming time • Gaming frequency • Permission level
In addition to this, trained employees pay attention to external signs for any risk of gaming addiction.
1
The ADMIRAL Card does not store any player data and contains only an alphanumeric code. Misuse of data can therefore be ruled out.
4
modern The ADMIRAL Card system is unique throughout Europe and guarantees maximum player protection.
5
2
Player status red In the event of conspicuous gaming behavior, the player’s access to all ADMIRAL facilities is blocked / limited for his or her own protection.
Player status green Passing through the turnstile is only possible if the ADMIRAL access system gives the green light, signaling that there is no indication for alarming gaming behavior. Player status yellow Customers who in recent times have played frequently and longer than usual are recognized by means of a screening and contacted for a talk about the issue.
The ADMIRAL Card contains a modern smart chip and an invisible RFID antenna used to open the turnstile.
The customer can only activate the gaming four-digit PIN code.
In accordance with GSpG 2010 (no decision)
CONTACT-FREE
SECURE
device with the ADMIRAL Card and a
STYRIA
The saved information provides the foundation for the ADMIRAL traffic light system, which regulates the customer’s permission levels in three categories and stores them on the ADMIRAL Card.
Critical information on the gaming behavior, which can be included in an assessment of potential gaming addiction, can be generated on the basis of the ADMIRAL Card. Every day the customer visits a facility is logged, making it possible to derive the average number of visits per month or year.
SECURE
In accordance with GSpG 2010 (decision pending)
If the technical and social controls indicate a risk, we obtain a credit score and check whether the customer is jeopardizing his livelihood.
Customers need an ADMIRAL Card to access the gaming area via a turnstile.
As the first gaming services provider in Austria, NOVOMATIC collaborated with the Medical University of Vienna in 2007 to develop an electronic access system for effective protection of minors and players in Lower Austria, which is now being extended to all of Austria.
burgenland
6
3
INTERLINKED The ADMIRAL Card can be deployed across federal states and across segments and is therefore ready for future developments.
Cool-down phase After playing for two hours, the player automatically enters a cool-down phase. During this time, the guest is not able to activate any gaming device and is therefore encouraged to take a break from playing.
Protection of minors The mandatory registration and the verification of identification documents prevent access by minors, thus guaranteeing the best protection possible.
PERSONALIZED A photo and the customer’s personal data is printed on each ADMIRAL Card, preventing it from being passed on.
7
FAST With the new software, registration takes less than 3 minutes. Data from the identification card is automatically read by the scanner.
9
NOVOMATIC is one of the main sponsors of a particularly innovative venue for contemporary theater – the Vienna Schauspielhaus. Our photo shows the young, charismatic actor Max Mayer, who for his performance in “Grillenparz� by Thomas Arzt received the Nestroy Award as best actor. Max Mayer Actor
Player protection through trained employees A main component of the Group-wide Responsible Gaming Program is the training of all our employees in early detection and prevention of pathological gaming behavior. Qualified personnel is the indispensable foundation for our measures to protect our guests.
The training plan Employees with direct customer contact receive more than 100 hours of training. This training consists of several modules
Together for the protection of players: In 2012, 44 NOVOMATIC employees completed their training as prevention representatives.
and subsequent measures for further education, such as autonomous e-learning programs. The training contents range from customer communication to complaint and conflict management all the way to a special focus on the prevention of gaming addiction. In protecting players, the training and deployment of our prevention representatives is particularly important. They watch customers with conspicuous gaming behavior, assess the potential of them being at risk, as well as their credit score, and take on the particularly responsible task of seeking and conducting conversations with at-risk guests.
During an intensive five-day advanced training course held at the Anton Proksch Institute in 2012, all prevention representatives received additional in-depth training on issues such as diagnostic criteria for addiction disorders, treatment options and comorbidities.
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C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
Player protection across borders
Responsible Gaming International
Our international responsible gaming activities depend on the individual provisions of national legal frameworks. To provide an example, we illustrate our measures in several countries below. The Group-wide implementation of the standards outlined in the Responsible Gaming Code constitutes a long-term project for which NOVOMATIC takes the legal framework conditions in the individual jurisdictions into account. On an international level, the trend is heading more and more towards mandatory customer registration, combined with strict regulatory requirements for providers. Given these conditions, NOVOMATIC aims at positioning itself as a pioneer in this area.
Germany In 2012, ADMIRAL Sportwetten received the sports betting license for stationary sales as well as the online segment in Schleswig-Holstein, in particular due to its comprehensive social and training concept.
Experiences and competencies gained over the course of the Austrian public tender for gaming concessions were leveraged for these submission documents. ADMIRAL Sportwetten also intends to apply for nationwide German licenses.
Czech Republic In the Czech Republic, our responsible gaming efforts were also advanced: we were able to enter into relationships with competent cooperation partners on the issue of gaming addiction, to whom we can refer potentially at-risk players. In addition to this, we offer information brochures including self-tests promoting a reflection on one’s gaming behavior. Employees are trained in the early detection and prevention of gaming addiction.
Poland NOVOMATIC supports the advisory service for gaming issues made available by the Polish government. In addition to this, employees are trained in the early detection and prevention of gaming addiction, and this knowledge is verified at regular intervals.
South Africa NOVOMATIC’s subsidiary AGI Africa Pty Ltd is a member of the South African Gaming Manufacturers Association (SAGMA) and has close relationships with all casinos, gaming boards and gaming test laboratories in South Africa. SAGMA is currently introducing various measures regarding access restrictions. In addition to this, a web portal is being planned that will offer information on support and counseling institutions as well as tips regarding a responsible approach to gaming.
Collaboration with Player Protection Institutions NOVOMATIC is making constant efforts to optimize its collaboration with the established help system for the treatment of gaming addiction. The aims in cooperating with the help system include improving the transfer of problematic players. This referral to the help system and collaboration with the individual institutions will be subject to a systematic monitoring process from 2013 onwards. This will allow for conclusions regarding
the effectiveness of our measures, in particular as to whether the employees are contributing effectively to the transfer of affected persons to the gambling therapy institutions. The prevention tools employed by NOVOMATIC are also presented to representatives of the help system at regular intervals. Their evaluation constitutes part of a process of continuous improvement. By financially supporting player protection institutions, NOVOMATIC is assuming social responsibility. Many institutions and initiatives for player protection rely on support in order to be able to perform their social and societal work. From NOVOMATIC’s point of view, it goes without saying that we support these initiatives, as we see ourselves as a partner in a joint solution to this public issue.
11 Our greatest capital
Employees In many areas, NOVOMATIC owes its success and excellent corporate development to the commitment, the creativity and the motivation of our employees and can be traced back to our positive corporate culture.
Over the next years, the main focus will be on maintaining the employability of our staff. Due to the intended increase of the de facto retirement age, technical qualification, but in particular also healthcare measures become even more important. As our employees are the main factor for our business success, we already apply great care in their selection. In order to recruit the best employees, we offer our executives considerable support
during the hiring process. Our recruiting activities also include participation at the most important career fairs. We strive to strengthen our position as an attractive employer in order to continue signing on highly qualified employees. A major focal point is our trainee program, which we use to create a highly qualified pool of young talents with extensive knowledge about the company
as well as the industry. Over a timeframe of twelve months, trainees cycle through various departments at the Group’s headquarters and gather international experience with foreign subsidiaries. This allows them to get to know the production and operating areas from the roots upwards. The program itself is evaluated in periodic feedback talks and continuously expanded due to its considerable success. In this regard, NOVOMATIC also supports the
TraineeNet platform (www.traineenet.at), a network of trainees and former trainees throughout Austria. It allows university graduates who at the beginning of their career opted for a trainee program to participate in events on current and forwardlooking issues within their areas of interest and to form their own networks, both inside and outside the own company.
C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
12
A corporate grant from NOVOMATIC enabled Austrian author Dr. Robert Menasse to spend time in Brussels doing the required research for his latest book, Der europäische Landbote. Die Wut der Bürger und der Friede Europas [The European Messenger. The Anger of the Citizen’s Rage and Europe’s Peace]. Menasse’s furious essay demands no less than „the invention of a new, postnational democracy”.
KEY EMPLOYEE FIGURES FOR AUSTRIA Number of employees in Austria excl. inactive employment relationships 2012 Number of employees
2011
2010
2,695 2,670 2,533
Women %
37.7
38.8
37.6
New employees
684
789
460
Average age
37.7
37.7
37
Immigrants %
24.5
24.4
22.8
University graduates
9.6%
7.2%
7.7%
Dr. Robert Menasse Author
EMPLOYMENT TREND 2012 SALARIED EMPLOYEES (1,294)
866
428
COMMERCIAL APPRENTICEs (7)
4
3
HOURLY EMPLOYEES (1,366)
793
573
TRADE APPRENTICES (7)
7 INDEPENDENT CONTRACTORS (21)
10
11
TOTAL (2.695)
1,680
1,015 Women
Men
AVERAGE NUMBER OF EMPLOYEES 13,352 11,818 10,544
10,697 9,208
8,030 2,655
2,610
2012
2011
Austria
2,514 2010
other countries
Personnel development, training and further education
complemented by courses for Spanish, Italian, Russian and Polish.
training activities, employing a total of fourteen apprentices in Austria.
The high qualification and the aboveaverage quality awareness among our employees are supported by continuous training and further education measures. Advanced training within individual and group-specific programs is seen as a purposeful investment in the future of the company.
For our employees with a migratory background, we offer courses in German as a foreign language, which enjoy great popularity.
Apart from professional qualification, the development of social skills is very important to us. For this reason, we are currently evaluating the creation of an apprenticeship workshop.
As a Group with global activities, language courses constitute one major focal point. The English program is
Another focal point is the development of relevant IT knowledge and job-related technical knowledge. Furthermore, a comprehensive series of courses on the topic of quality management was initiated in collaboration with Quality Austria. In 2012, we moreover reinforced our
The NOVO-Academy NOVOMATIC’s extensive international presence leads to considerable demands regarding the training, the qualification
and the competencies of our employees. The NOVO-Academy therefore has the important task of realizing the concept of life-long learning within the Group. Its offerings for training and further education make a major contribution to the continuous improvement of quality in all of the Group’s business areas. Currently, the main focus is on the conception and realization of training measures related to the implementation of responsible gaming. In 2011, the NOVO-Academy was certified according to ISO 9001:2008.
13 Living integration, promoting potential
Diversity & Equal Opportunities As a company with operations around the globe, a responsible approach to diversity comes natural to NOVOMATIC. Our employees’ varying cultural background constitute a special asset and an important building block for our success.
I n Austria alone, we employ people from more than 40 nations, and more than 40 percent of our employees are not originally from Austria or come from families that immigrated to Austria. We are particularly proud of the fact that these employ-
ees are represented at all levels of the Group’s hierarchy. In Austria, more than 20 percent of our employees have foreign nationality, and women make up almost 40 percent of our workforce.
It is also planned to increase the rate of employees with disabilities over the next years.
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C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
A spotlight on the working environment
Occupational Health & Safety A safe work environment and healthy employees are important to us. AAs a responsible and socially conscious employer, NOVOMATIC is particularly committed to occupational health and safety as well as employee well-being. NOVOMATIC not only fulfils the requirements of statutory regulations on occupational health and safety, but also achieved numerous safetyrelated and social advances during 2012. In a production-oriented company such as NOVOMATIC, safety, noise protection and protective equipment in general are indispensable for employees. Regular inspection tours and work space evaluations aim at avoiding accidents and health risks. Additional training, in the areas of first aid and evacuation procedures, for example, ensures the swift and smooth handling of any emergency. We work together with our company physician to provide employees with regular consultations as well as expanded health offerings. In addition to health check-ups, which are offered on
an annual basis and are very well received by our employees, health-related activities during 2012 also included vaccination campaigns and preventive counseling. These free services help our employees make their own contributions to their health. Safety and health continue to be very important factors at NOVOMATIC. It is therefore our goal to develop and implement further initiatives in this area. To this end, health management and occupational safety will be given special attention in 2013 so as to ensure that our employees are not just qualified and motivated, but also healthy.
In order to promote ice hockey as a sport for everyone, NOVOMATIC has been supporting the UPC Vienna Capitals for many years. For a change of scenery, the young talents around exceptional forward Rafael Rotter posed on shiny marble instead of ice at our Novomatic Forum. UPC Vienna Capitals Ice hockey team
15 Thinking about tomorrow – today
Our Ecological Responsibility
NOVOMATIC has a long tradition of promoting tennis as a mass sport. A particular focus in Austria is on wheelchair tennis. Here, talented players Henriett Koósz and Josef Riedler posed for our dynamic motif that highlights their wellhoned athleticism. Josef Riedler, Henriett Koósz tennis players
The responsible use of resources is an essential component of our ability to live up to our goal of being a technology leader.
Product lifecycle
NOVOMATIC is currently working on the introduction of an environmental management system, which will monitor and document important topics such as waste management, the ecological optimization of materials cycles, and the improvement of energy efficiency.
Logistics
Purchasing
For NOVOMATIC, the production of innovative technologies is a significant part of its core business. We own modern production facilities with an extraordinary degree of vertical integration. It is our goal to take active responsibility for the environment along the entire value chain (see image).
Production Modification
Environmental policy – Our commitment to humanity and the environment • We assume responsibility for the environment, from corporate management down to each and every employee. Our executives are crucial role models for this sense of responsibility. • We produce innovative products and are mindful of an eco-friendly design as early as the development phase.
Waste disposal
Sales
Usage
• We inform the public, as well as all employees, suppliers and stakeholders, regarding our environmental policy.
• We reduce and avoid waste, recycle our products and work to continuously optimize our waste management. • We raise our employees’ level of awareness. We optimize our environmental processes and achieve our environmental goals through targeted training and information. • We encourage our suppliers to also assume responsibility for the environment, and we support them in their efforts. • We constantly evaluate the environmental impact of our business processes. In doing so, we reduce our environmental footprint and save resources. • We increase energy efficiency via technical innovations and motivate our employees to adopt resource-friendly behavior. • We commit ourselves to the maintenance of an environmental management system, thereby ensuring the continuous improvement of our environmental performance.
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C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
Creating value, strengthening the location
Sustainable Business CASH FLOW IN AUSTRIA, 2012 IN MILLION EUR
Payments to investors
Salaries & wages
35.2
122.0
102.2
Tax payments
Total
516.9
112.9
The CliniClowns have set themselves the task of bringing a smile to the faces of seriously ill children and adults. NOVOMATIC supports this clown therapy throughout Austria, making work a little bit easier for Dr. Hänsel and his colleagues Dr. Hänsel CliniClowns Austria
Material & paid services Payments to suppliers
144.6
NOVOMATIC pursues a consistent growth strategy through selective acquisitions and organic growth based on solid financing.
In its 32nd year of existence, NOVOMATIC has come to be not only one of the most successful companies in Austria but also a vital contributor to regional and national value creation. Its considerable degree of vertical integration and its strategic decision to locate one of the most important production sites and its center for research and development in Gumpoldskirchen, Austria, are only two examples for NOVOMATIC’s sustainable business approach. The company pursues a clear and consistent growth strategy through selective acquisitions and organic growth, while maintaining a moderate level of debt. NOVOMATIC is also creating value in an international context. With production locations in five countries, seven competence centers worldwide and own gaming operations in more than 30 countries, NOVOMATIC AG ensures the existence of nearly 14,000 jobs. NOVOMATIC is only active in regulated markets and emphasizes close cooperation with local gaming authorities. Bucking the international trend towards outsourcing, the companies of the NOVOMATIC AG Group do not let go of
their most valuable resource, instead producing both hardware and software internally. The developers at NOVOMATIC possess excellent know-how regarding technological equipment, game design, gaming algorithms and customized solutions for market-specific requirements. As an international trendsetter and innovator, NOVOMATIC has been consistently investing far more than the industry average in research and development for many years now via Group company Austrian Gaming Industries GmbH. At more than 90 percent, the degree of vertical integration is extraordinarily high. The company has made a conscious decision not to follow the prevailing trend of outsourcing and, as a result, secures highly qualified and attractive jobs in Austria even during difficult economic times. Leading international companies such as NOVOMATIC also play an important role as part of Austria’s economic backbone, representing important hubs of innovation and economic dynamism. In its economic networking with a multitude of small and
medium-sized businesses, the NOVOMATIC Group is also creating additional jobs within these companies, triggering both value creation and innovation.
Sustainable financing Sustainability is an important element of NOVOMATIC’s corporate strategy. In accordance with this principle, our financing is also long-term and conservative in nature. A solid level of debt, a high equity ratio and large liquidity reserves in the form of revolving usable credit lines and short-term investments make up this strategy’s central components. NOVOMATIC sets great store in having an internationally diversified investor base in order to limit liquidity and financing risk. Investments were made in accordance with the Group’s similarly conservative investment strategy – that is to say, exclusively with banks with good credit ratings so as to minimize the risk of capital loss. The Austrian capital market is an important source of financing for the NOVOMATIC Group. The Group has already issued four corpo-
rate bonds amounting to a total of 750 million euros, and these enjoyed high demand among Austrian private investors. With this, NOVOMATIC is among the regular issuers on the Austrian capital market. Securing profitability is accorded central priority, since it is only in this way that NOVOMATIC can uphold its responsibility to its stakeholders in the long term. NOVOMATIC’s key figures indicate that its combination of a consistent growth strategy with a conservative financing strategy has proven to be a successful one. This long-term financing, the commitment to headquarters in Austria and the conscious decision in favor of a high degree of vertical integration in own production facilities form part of a sustainable business strategy that ensures long-term corporate success and makes a significant contribution to society.
17 Acting responsibly
Code of Conduct To produce her solo album “Love and Madness – The Spirit of Opera”, full-voiced prima donna Natalia Ushakova received support from NOVOMATIC. The costume worn by the Russian vocal talent to our photo shoot is more than one hundred years old. Natalia Ushakova Opera singer
The Code of Conduct is bind- were necessary in order to offer the Code to employees in their respective native ing for all of NOVOMATIC tongues. AG’s business segments and departments and reflects the Clear Positioning against company’s moral values. Corruption The Code of Conduct as a Cornerstone of the Compliance System The foundation of the Group-wide compliance system is the Code of Conduct encompassing behavioral guidelines that are binding for all of NOVOMATIC AG’s business segments and departments. This code covers those compliance issues that are most important for our line of business. It includes instructions on legally and ethically correct employee behavior and applies to all employees at all levels of hierarchy. For the Group-wide rollout of the Code of Conduct, several translated versions
As the company is actively and resolutely opposed to corruption, corporate management deemed it very important to clearly state its unequivocal commitment to fighting corruption in all its manifestations; this commitment receives prominent emphasis in the Code’s foreword.
Further Areas of Risk The code of conduct deals with further issues that could have negative consequences for the Group. These include laws on competition, industrial property rights, money laundering and privacy protection.
Embedding the Compliance Structure in the Company
knowledge reaches the right recipient and does not get lost.
In order to make it easier for employees to get in touch, the Code of Conduct specifies persons responsible for the individual subjects addressed. NOVOMATIC’s compliance manager acts as the central point of contact for questions and comments regarding this matter. He is also responsible for the Code of Conduct’s further development and the distribution.
Group-wide Training
Feedback from Employees and Business Partners The suggestions and comments provided by our employees and business partners are important to us. It is only with their help that we can remedy weaknesses and irregularities within the company. An e-mail contact option, which is available to the entire Group, ensures that such
The e-learning training on the Code of Conduct is the first-ever such program to be rolled out across the entire Group. NOVOMATIC’s e-learning training system ensures that each employee receives practical examples targeted to his or her individual area of activity (management function, sales, purchasing, basis). In addition to this, new employees in Gumpoldskirchen have been receiving personal training since September 2012. Further personal training sessions are geared to executives.
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The Novomatic Forum
At the Novomatic Forum, business, art, culture and science enter into an intensive dialog and ensure fascinating and high-quality entertainment. Interdisciplinary cooperation opens up new perspectives on various topics originating in all artistic fields. With this, the Novomatic Forum has been providing (a) space for myriad new opportunities. Š Andreas Tischler
C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
Acting responsibly
Novomatic Forum Dialog between culture and business
19
A place of dialog between business, culture and civil society in the heart of Vienna. The Novomatic Forum opens up new horizons. Over the past few years, the Novomatic Forum has established itself as a meeting place in the heart of Vienna for culture, business and science. Thanks to careful renovations that paid special attention to preserving the building’s original substance and special art deco charm, this architectural jewel now shines as a perfect event location at the intersection of tradition and modernity. With the Forum, NOVOMATIC breaks new ground for cultural sponsorship, turning this event location into an integral component of its social responsibility. Since its inception during the summer of 2009, it has not only been open to the public for seminars and conventions, but also offered a lavish setting for countless exhibitions, cultural events and panel discussions. The Novomatic Forum views itself as a symbolic roof over NOVOMATIC’s multifaceted CSR activities. As a prestigious venue, it underlines their importance and relevance. With this, the Novomatic Forum is establishing itself as a center for dialog between business, civil society, the arts and culture. Further information, as well as a 360° panoramic tour, is available on our website at www.novomaticforum.com.
© AnnA BlaU
© NOVOMATIC
09.27.
© NOVOMATIC
BOOK PRESENTATION ”THE EUROPEAN COURIER“ Dr. Robert Menasse presented his new book Der Europäische Landbote. ”Die Wut der Bürger und der Friede Europas“ [The European Messenger. The Citizen’s Rage and Europe’s Peace] at the Novomatic Forum before an enthusiastic audience.
12.15. 03.28.
MISSISS X-MAS CONCERT
© 2012 museum gugging
MisSiss invited guests to a very special kind of Christmas concert. Together with stars of the national and international music scenes as well as the Soulistics, she performed the most popular Christmas songs and gospels.
05.23.
“AUGUST WALLA.! WELTALLENDE” – EXHIBITION
© NOVOMATIC
Dr. Erwin Pröll, Governor of Lower Austria, at his inaugural address together with Museum Director Prof. Dr. Johann Feilacher and Mag. Nina Katschnig, Location Manager and Managing Director of the Gugging Gallery.
12.06.
PROGRAM PRESENTATION NÖ-LANDESTHEATER In the presence of Erwin Pröll, Alexander Wächter, CEO Dr. Franz Wohlfahrt and Adi Hirschal, the program of the NÖ-Landestheater (State Theater of Lower Austria) was presented at the Novomatic Forum.
© NOVOMATIC
10.16.
© Artwarer
C O R P O R AT E S O C I A L RE S P O N S IB IL I T Y
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YOUNG ART AUCTION, 2012
INAUGURATION OF THE ANGELS EXHIBITION AT THE NOVOMATIC FORUM
For art collectors, this auction – which offers the young art scene’s “high potentials” a place to present their work – has assumed a pioneering role within the Austrian artistic scene.
The opening of the exhibition ANGELS – Love, Inspiration and Growth, which showed works by Florian Weingärtner, was moderated by Claudia Stöckl and accompanied by a meditative lecture. In keeping with its theme, this exhibition was formally blessed by Cathedral Priest Toni Faber.
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05.21.
© NOVOMATIC
06.21.
ÖZIV SPONSORING AT THE VIENNA STATE OPERA
© Croce & Wir Fotostudio
On the occasion of a performance of “La clemenza di Tito”, a donation was made to the Austrian Association of Civilian Handicapped in order to help them advance the concerns of people with disabilities and their families.
09.02.
10th AUSTRIAN EXPORT DAY
© NOVOMATIC
NOVOMATIC supported the 10th Austrian Export Day at the Austrian Chamber of Commerce. The export award, which is presented at this event every year, acknowledges outstanding efforts by domestic entrepreneurs in foreign markets.
12.17.
OLYMPIC CHAMPION ROBERT HARTING As a supporter of the Internationales Stadionfest (ISTAF) in Berlin, CEO Dr. Franz Wohlfahrt met Olympic discus throwing champion Robert Harting to congratulate him on his athletic prowess.
© NOVOMATIC
© NOVOMATIC
10.21.
CHRISTMAS PARTY – WITH ANDREAS GABALIER A very special guest took center stage at NOVOMATIC’s 2012 Christmas party. Andreas Gabalier, the popular folk rock ‘n’ roller, sang a song for the NOVOMATIC employees in attendance. His performance delighted CEO Dr. Franz Wohlfahrt.
Erste Bank Open Vienna On the traditional NOVOMATIC Day of the Erste Bank Open in Vienna, CEO Dr. Franz Wohlfahrt presented a donation to the Referat Rollstuhltennis Österreich (Austrian Wheelchair Tennis Association) in support of its promotion of tennis as a popular sport.
22 Centered around people – a selection of our activities
We invest in the Society International
Art & Culture
Licht ins Dunkel A classic Austrian aid organization that we, as a company that is conscious of its social responsibility, have supported for many years.
brings culture into play
This Viennese association has been implementing development projects on health, social issues and agriculture in Senegal for 20 years. We support HOPE 87 in undertakings including construction of and the provision of equipment for wards.
Hand cyclists Wolfgang Schattauer and Markus Schmoll, both of whom enjoyed great success in global competitions, cycled to victory with our help.
Deutsche Sporthilfe In accordance with the motto “Performance, fair play, cooperation” this foundation supports German athletes as a way of recognizing their contribution to the reputation of the country. Values which they uphold serve to strengthen a community, and they are ones which we should all live up to and work to reinforce.
ISTAF With the Internationales Stadionfest Berlin (ISTAF), we support the most traditional and most famous German athletics meeting and one of the most popular and successful major sporting events in Germany.
Vienna Economic Forum As a partner, we enable the realization of the public and private interests related to the various projects in the region to become a part of a united Europe.
The festival focuses on contemporary art and culture in the context of societally relevant issues, and it confronts people with art and culture in everyday situations.
Novomatic Forum Vienna In the autumn of 2009, this unique location for the arts and culture at the center of Vienna opened its doors to present a special architectural jewel from the 1920s in a new light. The art deco building designed by architects Hermann Aichinger and Heinrich Schmid, both of them students of Otto Wagner, was purchased by NOVOMATIC and renovated in close cooperation with the Federal Monuments Office. www.novomaticforum.com
Ö1 Cooperation National On Radio Ö1, you hear not only what you should hear but also what you enjoy hearing: the festival program from Europe’s best cultural station, sponsored by NOVOMATIC.
Cultural Association of Austrian Roma National NOVOMATIC supports efforts for equal rights and recognition for this persecuted minority through its sponsorship of an unusual documentation project on the Romani people.
Vienna State Opera Vienna The NOVOMATIC scholarship program for the training of young vocal talents at the worldrenowned Vienna state opera, does its part to help art and business learn from one another - in euphony and harmony.
Art and Culture Business, Academia & Research Societal Causes & Environment Sports
Consider the theatre as a place of provocation: Armes Theater (Poor Theater) opens up new approaches and facilitates opportunities for talent to have the space and support that it needs to develop.
Wiener Festival der Bezirke Vienna
HOPE 87
Handcycling athletes
Armes Theater Vienna
YOUNG ART AUCTION Vienna The YOUNG ART AUCTION offers the young art scene's “high potentials” a place to present their work. For art collectors, this auction is playing a pioneering role within the Austrian artistic scene.
museum gugging, which makes works from the famous House of Artists accessible to the public.
Cinema Paradiso St. Pölten, Lower Austria Lower Austria's first art-house cinema shows festival hits, US independent films and awardwinning films from Austria, Europe and the rest of the world - such variety calls for strong supporters.
IDance company – Down Syndrom Festival Vienna The IDance Company operates based on the idea of social inclusion. At the center are the artists who together with their choreographers create interesting performances. We are glad to be among the supporters of this unique project.
Open Air Festival Stockerau Stockerau, Lower Austria We don't want to be absent when Alfons Haider unleashes his on-stage magic. Since 2004, we have supported the entertaining festival program at the Stockerau City Church.
jOpera Jennersdorf:Festivalsommer Jennersdorf, Burgenland
Niederösterreichischer Kulturpreis Lower Austria Since 1960 Lower Austria has been promoting performance in the field of art and academia via the conferral of the Lower Austrian Cultural Award. And we are glad to promote the variety of creative artists in our Group's home state.
Tonkünstler-Orchester Niederösterreich Lower Austria For more than 100 years, this traditionsteeped Lower Austrian orchestra has been one of the most important institutions in Austrian musical culture. We have been a proud patron of this renowned orchestra since 2009.
museum gugging Maria Gugging, Lower Austria Since 2009 NOVOMATIC has been supporting
Burgenland's Tabor Castle spends every summer as a cultural interface hosting exhibitions, concerts and creative children's camps with our support to the enthusiasm of the entire region.
Slovenian National Concert Klagenfurt, Carinthia Every year since 2008, we have been lending our support to an impressive concert at the Konzerthaus in Klagenfurt concert hall to celebrate Slovenia's independence.
Schauspielhaus Wien Vienna Wiener Lustspielhaus Vienna Kulturverein Gumpoldskirchen Gumpoldskirchen, Lower Austria Maria Enzersdorfer Festspiele Maria Enzersdorf, Lower Austria Werner Berg Museum Bleiburg, Carinthia
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Business, Science & Research Addiction research and treatment National Thanks to NOVOMATIC's cooperation with renowned institutions, including the addiction treatment outpatient department at Vienna General Hospital and the Anton Proksch Institute, we provide major support to research on and treatment of non-substance-related addictions. Telephone help lines and websites have been set up together with specialists and psychologists.
Austrian Life Science Award National As a technology group, NOVOMATIC's desire to demonstrate with the ALSA that academia has innovative solutions to offer for social challenges. The ALSA intends to fetch young academics out of their ivory towers and make research accessible and understandable.
Theodor Körner Fonds National We contribute with conviction to this fund which encourages young academics and artists and recognizes their most outstanding works with awards, thus strengthening the progress of domestic innovation.
Verein Wirtschaft für Integration Vienna Multilingualism and immigration strengthen Vienna as a place to live in and as a center of business. Qualified employees and well educated young people represent potential which this association seeks to support and challenge.
move on Award for young entrepreneurs Wiener Neustadt, Lower Austria NOVOMATIC-once “merely” the project of a young entrepreneur, now a global corporate group: our own history makes us proud to support the “move on” initiative.
Social Causes and the Environment Nein zu Arm und Krank National Poverty makes you ill. Illness makes you poor. This initiative with the motto: “No to poverty and illness” seeks to shake up people in Austria via targeted projects and benefit events: poverty and illness can strike anyone.
Lebenshilfe Niederösterreich Lower Austria Lebenshilfe Niederösterreich is a human rights organization pursuing the goal of achieving a full implementation of the UN Convention on the Rights of People with Disabilities.
Hilfswerk Österreich National Austria's largest non-profit provider of health, social and family services supports people in need from childcare to eldercare - and we support this association in its service to society.
Austrian Innovation Forum National
Forum Alpbach scholarships Alpbach, Tyrol
We promote the AIF based on our conviction that innovation, creativity and motivation are important factors in more than just our success.
As part of the Alpbach reform talks, speakers and participants from all over the world come together to discuss current issues and find interdisciplinary approaches to finding solutions. With these scholarships, we have been enabling university students to participate in these learned discussions since 2008.
ÖZIV (Österreichischer ZivilInvalidenverband) National
SCN Science Center Netzwerk National
Volkshilfe National CliniClowns National die möwe Kinderschutzzentrum National
biber Akademie National We promote the young journalistic elite and support the biber academy's new educational program “mit scharf”: 20 talented young journalists with migratory backgrounds receive a two-month basic journalism training course at biber and then do internships at leading domestic media.
Pentecostal dialog Styria National This forum for the political, academic, cultural, economic and social issues of a new Europe has been providing strong impulses for public discussion of the important issues of our time since 2007.
Sports
In order to support people with disabilities, NOVOMATIC has been sponsoring an award for special achievements by people with physical disabilities since 2009.
Promotion of tennis as recreational sport National As Vice President of the Austrian Tennis Association, CEO Dr. Franz Wohlfahrt advocates tennis as a recreational sport and has initiated the platform playtennis.at.
Sponsorship of football National From hobbyists to the lower leagues on to the Austrian Bundesliga, our sports betting provider ADMIRAL supports over 100 associations and has assumed patronage of Vienna's City league. SK Rapid, Austria Wien, Sturm Graz, Wacker Innsbruck and LASK Linz are some of our most prominent football partners.
Austrian national wheelchair basketball team National Whenever the national wheelchair basketball elite battle for baskets and points on an international court they can count on our support.
Novomatic Running and Nordic Walking Arena Gumpoldskirchen, Lower Austria
Dialog between Culture and Business
Novomatic Forum Friedrichstraße 7, 1010 Wien E-Mail: info@novomaticforum.com www.novomaticforum.com
Imprint Owner, editor and publisher:
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brings culture into play
Editors Dr. Hannes Reichmann, Mag. Alexandra Nagl Design CIDCOM Werbeagentur GmbH Photos Krischanz & Zeiller, Jürgen Knoth, museum gugging Gender-specific terms in this publication shall refer equally to women and men.