Hey Toby! with Toby Chess
Toby Chess is an I-CAR program instructor, Training specialist, and former salvage yard operator. Toby is universally known in the collision industry for his work with first responders and advocacy for body shops and consumers. He can be reached at tcspeedster@gmail.com
An Overview of Corrosion Protection Products: Part 1 of 2 Let’s start with a test on corrosion protection.
pany would not pay the extra $3,000 to weld the roof in place as outlined in the Honda repair procedures. 1. T or F: In Honda’s latest bulletin The Seebachans purchased the on corrosion, it states epoxy primer repaired vehicle and were involved in should only be sprayed to put down a front-end collision. The roof gave a light coat of epoxy primer. way and caused the quarter panels withMotors David 2. T or F: General nowMcClune al- to buckle inward, puncturing the gas lows the use of DTM sealers, which tank and causing the vehicle to catch have built-in corrosion protection fire. materials, on bare metal. Last February, at Verifax’s annu3. T or F: General Motors’ black al symposium, the Seebachens’ Honprimer is used on bare metal surfac- da Fit was on display. You can read es that will be bonded. all about it, but when you see the ve4. T or F: Toyota allows limited use hicle in person, it is a life-changing of weld boding on its vehicles. moment. 5. T or F: Toyota has a recommended weld through primer on its webwith John Yoswick site. 6. T or F: Fiat Chrysler does not recommend weld through primer on weld parts. 7. T or F: Honda, like Toyota, recommends a coat of epoxy primer on bare metal before applying body filler. 8. T or F: Honda recommends weld through primer when MIG welding and squeeze-type resistance weldwith Richard Steffen ing. 9. T or F: A new quarter panel has been installed. Painting the backside of the rear body panel is included in Fig. 1 the repair adjacent welded panel as per CCC guide. 10. T or F: Toyota considers adhesive as corrosion barrier. 11. When replacing a factory hood, which of the following items does Toyota say need to be applied? Mark with John Yoswick all that apply: seam sealer, cavity wax and/or chip resistance primer.
surance industries and suppliers did to these two individuals for $3,000. It is shameful. It all boils down to the fact OEM procedures were not followed in order to save a few dollars. The insurance company in this case said “it specifically denies that it coerced or forced John Eagle to perform substandard repairs” and “denies that it coerced or enticed any body shop to not follow vehicle manufacturer’s procedures, cut corners, take safety shortcuts or do anything that jeopardizes members of the motoring public.” What this means to the repair industry is you are all by yourself when something goes really wrong. I am going to take a look at one repair process, corrosion protection, and see if you are following OEM procedures when restoring a vehicle to its pre-loss condition.
California Autobody Association
Year in Quotes
Collision Repair Association of CA.
Transition Planning
How many of you watched the interview of Marcia and Matthew Seebachan at CIC (www.repairer Fig. 2 drivennews.com/2019/12/05/seethe-cic-interview-with-john-eagle- The couple sued the body shop plaintiffs-matthew-and-marcia- and was awarded $31.5 million. seebachan/)? The couple is totally disabled for If you are not familiar with the life, they cannot have children and with Karyn Hendricks case, John Eagle Collision had a Hon- Matthew is in constant pain and has da Fit come into the facility with hail some brain damage. damage to the roof. The shop made It is imperative you watch the the decision to replace the roof using video to get a better understanding adhesive, because the insurance com- of what the collision repair and in-
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Are you using the line item “replace corrosion protection”? Let’s have an understanding up front—“replace corrosion protection” is not a line item, it is a repair process. Depending on the repairs being performed, it might need one or two items to restore corrosion protection, but in the case of quarter panels being replaced, it uses upwards of 11 or 12. I know the insurance companies put that on their estimates, but the legal document is your signed repair order with your customer (and not the insurance company’s) and you need to list each item that goes into the repair of the damaged vehicle. The other legal aspect of using the term “replace corrosion protection” is you could be liable for any and all problems in the future related to corrosion. As with the Seebachens’ case, you are all alone if you need to See Corrosion Protection, Page 42
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22 AUGUST 2020 AUTOBODY NEWS / autobodynews.com
with David M. Brown Midwest_Issue_0820.indd 22
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