2 minute read
Solutions for Newest Product
Mitchell, an Enlyte company, recently announced Lemonade, the insurance company powered by artificial intelligence (AI) and social impact, has chosen Mitchell’s claims management platform for the insurer’s newest product, Lemonade Car.
The company will use Mitchell’s claims workflow, automation
and total loss solutions to help streamline and optimize claims handling.
“At Lemonade, we’ve set out to make the most lovable car insurance available, and part of that is creating the best experience possible,” said a Lemonade spokesperson. “By collaborating with Mitchell and using the company’s comprehensive claims management technology, we’re able to build efficiencies into our product to make it as seamless and easy for our customers to file a claim following an accident, as well as share necessary information with third-parties including auto body shops and medical facilities.”
“We’re extremely proud that Lemonade—a top-rated insurer with a focus on fast, efficient claims resolution—has selected our technology to support their entry into the U.S. auto insurance market,” said Jack Rozint, senior vice president, repair sales, Mitchell Auto Physical Damage division. “Their decision to do so validates Mitchell’s leadership position in claims processing technology.”
“We’re honored to support Lemonade,” said Debbie Day, executive vice president and general manager of Mitchell’s Auto Physical Damage division. “At Mitchell, we continue to invest in the development of innovative, cloud-based solutions that are designed to allow our customers to work more efficiently while meeting consumer expectations for an automated, digital claims experience. Our auto physical damage and casualty solutions help carriers like Lemonade scale quickly as they bring best-in-class offerings to market.” Launched in November 2021, Lemonade Car uses telematics to measure how much and how safe people drive. It provides 24/7 on-location roadside assistance, re-
al-time crash detection and dispatch of emergency services, and offers perks for safe and environmentally conscious customers. These include discounts for low-mileage drivers and those who own electric and hybrid vehicles.
After being introduced in Illinois and then expanding to Tennessee and Ohio, plans are in place to continue rolling out Lemonade Car across the country.
Mitchell, a leading technology and information provider for the property & casualty (P&C) claims and collision repair industries, will support Lemonade in delivering an efficient, digital claims experience for consumers purchasing auto policies.
Lemonade is a full-stack insurance carrier built to provide the best, most delightful and most transparent insurance experience in the world, according to a company spokesperson. A Certified B-Corp, Lemonade gives unused premiums to nonprofits selected by its community, during its annual Giveback campaign.
Rozint explained Mitchell’s solutions provide Lemonade with the technology needed to streamline key steps in the claims process, including loss reporting and damage appraisal.
“Mitchell is committed to helping our customers—both automotive insurers and collision repairers— simplify and accelerate claims man-
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