Midwestern December 2015 Issue

Midwestern Edition Illinois Indiana Iowa Kansas Kentucky Michigan Minnesota

Missouri Nebraska North Dakota Ohio South Dakota Wisconsin

34

YEARS

www.autobodynews.com ww ww.autobodynews.com

Jay Leno Receives Token of Appreciation from BASF During SEMA 2015

by Stacey Phillips, Assistant Editor

Jay Leno, legendary comedian and host of Jay’s Leno’s Garage, received a special token of appreciation from BASF during SEMA 2015.

Fans gathered at the BASF booth on November 4 while Dan Bihlmeyer, BASF’s North A- Jay Leno and the BASF Refinish team at SEMA 2015 merican marketing manager, his preference for BASF products. presented a signature leather jacket to “I’ve been using their products for Leno, who has a collection of 140 cars years and years,” said Leno. “It’s fun of his own. to have this kind of relationship. It’s Autobody News asked Leno about See Jay Leno, Page 16

CIC Debates How to Define a ‘Class A’ Shop—And If Such a Definition is Even Needed

See CIC debates, Page 24

P.O. BOX 1516, CARLSBAD, CA 92018

Whether the 2013 version of the Collision Industry Conference (CIC) definition of the “Minimum Recommended Requirements for a ‘Class A’ Collision Repair Facility” is up-to-date given changes in vehicle and repair technology was not up for debate at the latest CIC in Las Vegas in November.

Randy Stabler “We have a wholly inadequate Class A shop definition today,” CIC Chairman Randy Sta-

bler said. “Things are moving a lot faster than we are. So we need to keep up.”

But a number of representatives of the Society of Collision Repair Specialists (SCRS) argued at the meeting that there is no longer much of a need for the document at all.

“The real-world situation is this Class A definition is irrelevant in today’s market,” SCRS board member Dusty Womble of Roger Beasley Collision Center in Austin, Texas, said.

“The cars have changed. The [automaker shop certification] programs have changed. There’s really not a

Change Service Requested

by John Yoswick

VOL. 5 ISSUE 3 DECEMBER 2015

Winning SEMA New Product Awards Can Be Life Changers

by Ed Attanasio

Capturing an award in the Specialty Equipment Market Association’s (SEMA) New Products Showcase can be a life changing experience for manufacturers that are looking for a fast track to success. Years of research and development coupled with hard work and buoyed by the spirit of entrepreneurship, these awards are given to the most innovative and cutting-edge new automotive aftermarket products in the industry today, judged by some of the biggest names in the automotive world.

On Nov. 3 at SEMA’s opening breakfast, a handful of companies from all over the world received these highly coveted awards announced at a ceremony rivaling the Academy Awards. By just being associated with the SEMA brand, companies can gain instant cred-

ibility and fast track their journey to success.

The Collision Repair & Refinish Product First place winner went to Innovative Tools and Technologies, Inc. for the Scangrip Sunmatch Color Match LED. From left, General Manager Jason Cox and Scangrip’s Marketing Manager Hanne Nadolny.

Nearly 2,000 products were entered into 16 different Showcase categories to be considered for SEMA New See SEMA New Product Awards, Page 26

Service King Acquires 15 CARCARE Locations in IL Service King Collision Repair Centers announced its largest partnership of the year by finalizing a deal to acquire CARCARE Collision Center, a Chicago -based MSO, according to a press release.

The deal includes all 15 of CARCARE’s repair centers throughout the Chicago metro and Central Illinois areas, reported the release, and operations will transition to Service King immediately. Terms of the merger were officially agreed upon and signed on Nov. 6.

“Partnering with Service King is truly an exciting step forward for the CARCARE team,” said Bill Aeschliman, CARCARE owner and CEO, in the release. “Service King’s standard of superior service will only enhance our operations and propel opportunities for our very own teammates. CARCARE customers and insurance partners will continue to receive the same exceptional service they have come to expect throughout this period of growth.”

Service King now operates 37 locations across the Chicago and Central Illinois market, continued the release, and the company, which first expanded to Chicago in 2014, has a total of 275 locations in 23 states across the U.S. “The Chicago community has embraced Service King, and we couldn’t be more excited about [the] continued growth,” stated Jerod Guerin, regional vice president of Service King, in the release. “Partnering with CARCARE and its excellent network of 15 superior collision repair centers and teammates is a monumental step forward in our mission to provide Chicago and its residents the very best service possible.”

The Chicago market has played a significant role in Service King’s growth strategy for 2015, noted the release, and this year alone, the organization has partnered with four area collision repair providers, such as Riverdale Body Shop, Central Collision and Loro Auto Bod

Presorted Standard US Postage PAID San Bernardino, CA Permit #2244

2 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

REGIONAL ABRA Auto Body & Glass Helps Raise $29,000 for Riley Children’s Foundation . . . . . . . . . . 4 ASA Prepares for Second Annual Safety Inspection Forum . . . . . . . . . . . . . . . . . . . . 4 Attanasio - IL Body Shop Owner Becomes Nationally Acclaimed Motivational Speaker . 20 Automotive Lift Institute (ALI) in KY Elects Stet Schanze as Chairman . . . . . . . . . . . . . 6 Bob Hawks Auto Body Moves to West Side of Jacksonville, IL. . . . . . . . . . . . . . . . . . . . 4 CARSTAR Locations Donate to Local Communities and New CARSTAR Shop Opens in Ohio . . . . . . . . . . . . . . . . . . 8 Caseyville, IL Auto Body Shop Moves, But Doesn’t Leave Town . . . . . . . . . . . . . . . . . . 9 Couple Opens 3rd OH Shop . . . . . . . . . . . . . . 9 Duluth Auto Body and Insurance Executives in MN See Uptick in Deer Collisions . . . . . . 4 Gerber Opens Location in Schererville, Indiana . 6 Huge Buck Crashes Into CARSTAR Star Collision in Grand Rapids, MI . . . . . . . . . . 10 Nagy’s in OH Runs ‘Hit a Buck, Donate Some Doe’ Campaign. . . . . . . . . . . . . . . . . 6 Ohio Repairer Bob Juniper Receives Prestigious Award . . . . . . . . . . . . . . . . . . 10 Service King Acquires 15 CARCARE Locations in IL . . . . . . . . . . . . . . . . . . . . . . 1 Springfield, IL Woman Accused of Embezzling from Auto Repair Business . . . . . . . . . . . . 12 St. Louis Metro CARSTAR Announce the Start of ‘Hit A Deer, Bag A Turkey’ Promotion . . 17 Team PRP Adds Michigan Auto Recycler to Nationwide Network . . . . . . . . . . . . . . . 12 War Veteran in Chicago, IL Receives NABC Recycled Ride . . . . . . . . . . . . . . . . . . . . . 10

COLUMNISTS Attanasio - NABC Gives Away 4 Cars at Annual SEMA Luncheon . . . . . . . . . . . . . . 40 Luehr - A Secret to Success – Dealing with Fear . . . . . . . . . . . . . . . . . . . . . . . . . 18

NATIONAL “Write it Right: Estimating Best Practices” Seminar . . . . . . . . . . . . . . . . . . . . . . . . . 17 3M Automotive Aftermarket and NASCAR Announce Partnership for Five Years. . . . . 62 Aging Vehicle Fleet Continues to Create New Opportunity for Automotive Aftermarket, IHS Says . . . . . . . . . . . . . . . 56 Apollo Sprayers HVLP Introduces Turbo Pro 3000 for Paint Savings and Eliminating Contamination . . . . . . . . . . . . . . . . . . . . . 36 ASA & Alliance Unveil Aftermarket Resource . 13 ASA Finalizes Program for Safety Inspection Forum . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Assured Performance Announces 5-Star Business Performance Program . . . . . . . . 59 Assured Performance Co-Op Announces 2016 Board of Directors November 10, 2015. . . 60 AudaExplore Signs Agreement for GM’s MyPriceLink . . . . . . . . . . . . . . . . . . . . . . . 3 Auto Body Repairers Team with Progressive Insurance to Donate More Than 130 Cars to Veterans. . . . . . . . . . . . . . . . . . . . . . . . 58 Axalta Coating Systems Acquires ChemSpec USA . . . . . . . . . . . . . . . . . . . . 38 BASF to Open State-of-the-Art Automotive Refinish Training Center in Houston in January, 2016 . . . . . . . . . . . . . . . . . . . 40 CARSTAR CEO Makes Unique Bet with Franchisee President . . . . . . . . . . . . . . . . 10 CCC Receives Classroom Grant Through CREF . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Chief™ Now Offers Collision Repair Frame Racks and Benches . . . . . . . . . . . . . . . . . 29 CIC Debates How to Define a ‘Class A’ Shop —And If Such a Definition is Even Needed . . 1 CIECA Names PartsTrader Electronic Commerce Company of the Year . . . . . . . . . . . . . . . . 43 CREF’s 2016 Spring Career Fair Schedule Announced. . . . . . . . . . . . . . . . . . . . . . . . 50 Determining Values for Total Loss Vehicles Often Complicated and Controversial . . . . 44 Eastman Auto in MI celebrates 70 years . . . . 13 Five Things to Know about California’s Bureau of Automotive Repair (BAR) . . . . . 42 Four Collision Schools Awarded GEICO Grants Through Collision Repair Education Foundation . . . . . . . . . . . . . . . . 56 Gerber Opens Location in Estero, Florida . . . 25 GYS USA is SCRS’ Newest Corp. Member . . 52 IADA Holds Northeast Fall 2015 Repair Conference in VA . . . . . . . . . . . . . . . . . . . 52 I-CAR® Announces Organizational Changes, Strengthening and Expanding the Leadership Team . . . . . . . . . . . . . . . . . . . 56 NABR Launches Labor Rate Surveys in AZ, President Discusses Overall Findings . . . . 48 Nagy’s Collision Centers Receives 2015 IMPACT Award . . . . . . . . . . . . . . . . . . . . . . 6 New Chief Videos Teach Proper 2015 Ford F-150 Anchoring, Available on Chief’s Website . . . . . . . . . . . . . . . . . . . . 60 NHTSA: Repair Shops Could Get Airbag Recall Work . . . . . . . . . . . . . . . . . . . . . . . 61 Nominations Open for WIN’s Most Influential Award . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Paying Premiums Will Shift With Self-Driving Cars . . . . . . . . . . . . . . . . . . . 55 Scott Wendel Scholarship Fund Reaches Second Milestone of $20,000 in Donations . . . . . . . . . . . . . . . . . . . . . . . . 50 Service King Joins Progressive in Keys to Progress Veterans Day Giveaway . . . . . . . 58 TX Driver Runs Stop Sign, Slams Into Body Shop . . . . . . . . . . . . . . . . . . . . . . . . 46 U.S. House Committee Holds Hearing on Vehicle Safety . . . . . . . . . . . . . . . . . . . 43 Vehicle Software Access from Librarian of Congress . . . . . . . . . . . . . . . . . . . . . . . 30 VeriFacts Names Recipient for Disruptive Innovation Award . . . . . . . . . . . . . . . . . . 50 WIN Hosts Industry Webinar on “Choice Management”. . . . . . . . . . . . . . . . . . . . . . 60 Young’s Detail Shop in Mesa, AZ, Warns Against Inflated Insurance Repair Costs . . 52

AudaExplore, a business unit of Solera Holdings, Inc. and a leading provider of software and technology solutions for collision repair and automotive insurance industries, announced on November 16 that it has signed an integration agreement to receive MyPriceLink dynamic part pricing data from General Motors beginning on December 1.

MyPriceLink is the new realtime pricing initiative that replaces GM’s monthly static price tape for its collision parts portfolio. The application was successfully piloted by collision repairers and insurers using AudaExplore’s estimating platform beginning in July 2015. As a result of this agreement, the company said that AudaExplore users will have a seamless workflow experience when writing estimates for Genuine GM Parts.

“A year ago the industry asked General Motors to engage collision industry stakeholders in an effort to collaborate and integrate into our design of MyPriceLink. AudaExplore stepped right up ... and we are very pleased they collaborated during this entire period; taking into account the needs of their customers, providing valuable technical assistance to the program, with the end goal being a seamless

workflow solution for their customers on the AudaExplore estimating platform. It’s fully integrated into the GM MyPriceLink system,” said Kris Mayer, general director, Wholesale Channel, Customer Care & Aftersales, General Motors Corporation.

The agreement makes AudaExplore one of a limited number of GM partners with an approved integrated solution with MyPriceLink. As such, AudaExplore’s clients will be among the first to receive the dynamic pricing data at the initial launch of General Motors’ new MyPriceLink application.

“This agreement demonstrates our commitment to provide AudaExplore clients with the most current technology available, and reinforces the strong relationships that Solera business units maintain with OEMs,” said Gary Gumushian, VP of the Solera Global Automotive Center.

“We have been testing the AudaExplore solution in our stores in the pilot market since July 22nd. The solution has proven to work seamlessly and we believe the integrated MyPriceLink workflow will benefit our operation by reducing part price discrepancies between systems,” said Ken Lanier, market VP – Colorado, ABRA® Auto Body & Glass.

Publisher & Editor: Jeremy Hayhurst General Manager: Barbara Davies Assistant Editor: Stacey Phillips Online Editor: Victoria Antonelli Contributing Writers: Tom Franklin, John Yoswick, Janet Chaney, Toby Chess, David Brown, Rich Evans, Ed Attanasio, Chasidy Sisk, David Luehr Advertising Sales: Joe Momber, Sean Hartman, Bill Doyle, Norman Morano (800) 699-8251 Office Manager: Louise Tedesco Sales/Research Associate: Cass Heckel Art Director: Rodolfo Garcia

Allstate Insurance Company. . . . . . . 9 Audi Wholesale Parts Dealers . . . . 54 Axalta Coating Systems . . . . . . . 2, 63 Blue Springs Ford . . . . . . . . . . . . . . 39 BMW Wholesale Parts Dealers . . . . 59 Bob Hook Chevrolet . . . . . . . . . . . . 13 Car-Part.com . . . . . . . . . . . . . . . . . . 22 CarcoonAmerica Airflow Systems . 24 Certified Automotive Parts Association (CAPA). . . . . . . . . . . 41 Charles Gabus Ford . . . . . . . . . . . . 27 Classic Chevrolet . . . . . . . . . . . . . . 31 Classifieds. . . . . . . . . . . . . . . . . . . . 62 Courtesy Subaru. . . . . . . . . . . . . . . 51 Dent Magic Tools . . . . . . . . . . . . . . 18 Eco Repair Systems of North America, LLC . . . . . . . . . . 20 EMM . . . . . . . . . . . . . . . . . . . . . . . . . 7 Equalizer Industries, Inc. . . . . . . . . 30 Erhard BMW of Bloomfield Hills . . . 21 Erhard BMW of Farmington Hills . . 21 Ganley Westside Hyundai . . . . . . . . 4 Ganley Westside Subaru . . . . . . . . 23 GM Wholesale Parts Dealers . . . . . 57 Graham Auto Mall . . . . . . . . . . . . . . 47 H & S Autoshot Mfg. Co. . . . . . . . . 29 Hall Volkswagen-Mazda . . . . . . . . . 25 Hendrick Automotive Group . . . . . . 19 Honda-Acura Wholesale Parts Dealers . . . . . . . . . . . . . . . . . 32, 33 Hyundai Wholesale Parts Dealers . 50 Isringhausen Imports . . . . . . . . . . . 49 Jake Sweeney Chevrolet . . . . . . . . 34 Kelly BMW . . . . . . . . . . . . . . . . . . . . 34

Serving Illinois, Iowa, Indiana, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin and adjacent metro areas.

Autobody News is a monthly publication for the autobody industry. Permission to reproduce in any form the material published in Autobody News must be obtained in writing from the publisher. ©2015 Adamantine Media LLC. Autobody News Box 1516, Carlsbad, CA 92018; (800) 699-8251 (760) 603-3229 Fax www.autobodynews.com Email: news@autobodynews.com

Midwest

SEMA COVERAGE 2015 VeriFacts Achievement in Collision Repair Excellence (ACE) Awards . . . . . . . . . . . . . 46 Attanasio - WD-40 Unveils Two New Products at SEMA 2015 . . . . . . . . . . . . . . . . . . . . . 22 CAR BENCH Displays Manta Bench Rack & Contact Evolution . . . . . . . . . . . . . . . . . 36 Car-O-Liner Welcomed Distributor and Introduced Measuring Software in Preparation for SEMA . . . . . . . . . . . . . . . 51 Garmat 2015 Sharp Shooter Contest Winners Announced. . . . . . . . . . . . . . . . . . . . . . . . 55 GFS Demonstrates REVO Accelerated Curing Systems . . . . . . . . . . . . . . . . . . . . 30 Industry Awards Presented During CIC at SEMA. 28 ITW Evercoat Launches New Body Filler . . . . 58 Japanese Panel Repair System Demonstrated

by Equipment Gateway's Miracle System at SEMA. . . . . . . . . . . . . . . . . . . . . . . . . . 36 Jay Leno Receives Token of Appreciation from BASF During SEMA 2015 . . . . . . . . . . 1 NAPA/MARTIN SENOUR Unveiled NHRA Superstars & Custom Hot Rods at SEMA. . 39 Novol Introduces European Car Refinish Solutions to US & Canada . . . . . . . . . . . . 30 PPG Showcases Products & Painters in Mardi Gras-Themed Booth at SEMA . . . . . . . . . . 34 Prima Welds Showcases Prima Inverter Welders . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Pro Spot Offers a Look at New Products at SEMA. . . . . . . . . . . . . . . . . . . . . . . . . . 46 Race Car Driver Ashley Sanford Visits Herkules Booth. . . . . . . . . . . . . . . . . . . . . 35 Ringbrothers Reveal 1965 Mustang Fastback “SPLITR” . . . . . . . . . . . . . . . . . 12 Sherwin-Williams SEMA Booth Devoted to Getting Collision Shops “In The Fast Lane”. . 47 Urethane Supply Displayed 6066-CG Nitrocell Nitrogen Plastic Welder at SEMA 2015 . . . 50 Valspar Features Celebrity Appearances at SEMA . . . . . . . . . . . . . . . . . . . . . . . . . 39 Winning SEMA New Product Awards Can Be Life Changers . . . . . . . . . . . . . . . . . . . . 1

AudaExplore Signs Agreement for GM’s MyPriceLink

Indexof Advertisers

Contents

Kia of Des Moines . . . . . . . . . . . . . . 27 Kia Wholesale Parts Dealers. . . . . . 53 Larson Electronics, LLC.. . . . . . . . . 10 Laurel Auto Group of Westmont . . . 64 Luther Hopkins Honda . . . . . . . . . . 26 Maplewood Toyota-Scion . . . . . . . . 35 Martech Service Company . . . . . . . 29 Mazda Wholesale Parts Dealers . . . 61 Midwest Parts Group . . . . . . . . 14, 15 Mitsubishi Wholesale Parts Dealers . . . . . . . . . . . . . . . . . . . . 60 MOPAR Wholesale Parts Dealers . . 37 Morrison’s Auto Parts . . . . . . . . . . . 46 Nissan of South Holland . . . . . . . . . 42 Palmen Buick GMC Cadillac. . . . . . 38 Patrick BMW-MINI . . . . . . . . . . . . . . 45 Richfield-Bloomington Honda . . . . . 6 Russ Darrow Automotive Group. . . 17 SATA Spray Equipment . . . . . . . . . . 5 Subaru Wholesale Parts Dealers . . 58 The Hail Team, LLC. . . . . . . . . . . . . 36 The Sharp Collection of Automobiles . . . . . . . . . . . . . . . . 28 Toyota of Des Moines . . . . . . . . . . . 27 Toyota of Grand Rapids . . . . . . . . . 38 Toyota Wholesale Parts Dealers . . . 61 Urethane Supply Company . . . . . . 16 Valspar Automotive . . . . . . . . . . . . . 11 VanDevere Kia-GM . . . . . . . . . . . . . 43 Volkswagen Wholesale Parts Dealers . . . . . . . . . . . . . . . . . . . . 55 West Bend Insurance . . . . . . . . . . . . 8 WyoTech . . . . . . . . . . . . . . . . . . . . . 12

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 3

ABRA Auto Body & Glass Helps Raise $29,000 for Riley Children’s Foundation ABRA Auto Body & Glass announced on November 3 it had helped raise more than $29,000 for the Riley Children’s Foundation in Indianapolis, Indiana. ABRA donated the funds

(l to r) Greg Olsen, Bekka Stultz, Drew Autajay, Peterson Santos

to hospital representatives on October 29, 2015 during a check presentation ceremony.

The funds were raised at ABRA’s third annual charity golf outing on August 13 at the Brickyard Crossing Golf Course in Indianapolis.

Over 120 gol-fers participated in this year’s tournament with many additional volunteers helping to make the day possible.

The donation will be used to support Riley Hospital for Children in its mission to ensure children have access to exceptional healthcare by funding pediatric research, education and care.

“We are incredibly grateful for the continued and generous support from ABRA,” says Drew Autajay, senior corporate gift officer at Riley Children’s Foundation. “Their contribution will make a dramatic difference in the level of care and comfort that Riley Hospital is able to provide many children and families.”

“Riley Children’s Foundation is an incredible organization that provides hope for many families in our community,” says Peterson Santos, regional vice president of ABRA. “We are honored to support them in their mission to continuously improve children’s health care.”

Duluth Auto Body and Insurance Executives in MN See Uptick in Deer Collisions

by Kati Anderson

Fall is the time of year when many Northlanders are getting out their guns or bows in hopes of harvesting a deer, but there’s another way people are killing the animal.

According to the Minnesota Department of Public Safety there were 1,912 deer–vehicle collisions in the state in 2014.

“You’re driving along and they just pop out in front of you,” said Nathanael Bailey, Production Manager at Arrowhead Auto Body.

The Minnesota Department of Public Safety says the autumn months are the peak time for deer–vehicle crashes.

Bailey says they are already seeing the end product.

“I think right now we probably have four cars here that have hit deer, and it can vary. We can come in on a Monday morning and have three or four or five cars that have been towed in over the weekend,” he said.

Last year, 247 people were injured in these collisions and one killed in Minnesota.

If and when you find yourself

facing the decision to hit the deer or swerve, your insurance agent will always tell you it’s better to hit the deer.

“If you willingly swerve your vehicle to miss the deer and you hit the tree, that’s a physical upset, meaning a collision loss and the col-

lision loss will be a chargeable accident on your driving record,” said Paul Johnsen, Account Executive at Otis-Magie Insurance in Duluth.

Last year in St. Louis County there were 60 deer collisions, but the county that had the most accidents was Dakota County with 146 collisions.

We would like to thank north landsnewscenter.com for reprint permission.

4 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

ASA Prepares for Second Annual Safety Inspection Forum

Bob Hawks Auto Body Moves to West Side of Jacksonville, IL

On Dec. 2, the Automotive Service Association (ASA), ASA-Midwest and the Missouri Alliance of Automotive Service Providers (AASP-MO) will host the second annual safety inspection forum in St. Louis, Mo. The Forum’s mission is to raise awareness about the importance of periodic vehicle inspection programs to motorist’s safety and develop strategies to protect these programs nationwide.

Capt. Lester D. Elder, of the Missouri State Highway Patrol, will be featured as one of the forum’s key panelists. With a law enforcement career spanning 25 years, Elder will share his experiences as division director of the Motor Vehicle Inspection Division. Joining Elder will be Paul Rehbein, senior chief MVI inspector and Sgt. Paul Meyer, Major Crash Team investigator.

Stay tuned for more information on the forum’s presenters over the next few weeks.ASA encourages anyone involved in the automotive industry to attend this important automotive safety program. To register for the program, please visit www.Taking TheHill.com For additional information about ASA, including past media releases, go to www.ASAshop.org

by Greg Olson, journalcourier

Car bodies now have a new place to get a makeover from some familiar faces.

The business isn’t new, but Bob Hawks Auto Body has a new building at 2256 W. Morton Ave., across from Jacksonville Machine. “I had been looking for a new location for my business for the past four to five years,” Hawks said. “We had just outgrown the other location.” The body shop had been at 2189 Old State Road for 17 years. The new building has 11,000 square feet, which is a little larger than the old building, Hawks said. “The new building has a much better workflow pattern and two new bake-cycle paint booths,” he said. Hawks added that his business also has a new computerized bodyframing machine. “We had one in the old shop, but it didn’t have computerized printout capability,” he said.

“This machine will show the vehicle in its damaged condition and the repair to factory specifications.” Hawks said the new building has allowed him to hire an additional employee. “I may hire more staff as work continues to grow,” he said. Hawks Auto Body has 11 full-time employees, including Hawks, who has owned an auto body repair business since 1990.

GANLEY WESTSIDE HYUNDAI • Large Inventory of Genuine Hyundai OEM Parts • Competitive Pricing and Discounts • Experienced Staff Ready to Help You • Free Same Day, Next Day and Local Hot Shot Deliveries

Call Us Today for Genuine Hyundai Parts!

Parts Direct

GanleyWestsideHyundai.com

440-734-9375

Parts Hours: Mon: 7:30-8; Tue - Fri: 7:30-6; Sat: 9-3

440-686-3426

25600 Lorain Road North Olmsted, OH 44070

Fax

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 5

Nagy’s in OH Runs ‘Hit a Buck, Donate Some Doe’ Campaign

Nagy’s Collision Centers is donating $520 to the Breast Cancer Research Foundation. The shops donated $10 for every deer-damaged vehicle repaired throughout the month of October to the Breast Cancer Research Foundation in honor of Mary Saylor and all those affected by breast cancer.

Nagy’s campaign ‘Hit a Buck, Donate some Doe’ runs from September through December, with donations focusing on a different charity each month. Customers who have their vehicle damaged in a deer hit and have it repaired at any Nagy’s location, receive a t-shirt for being part of the donation.

For five years, Nagy’s Collision Centers has had a deer hit contest where the customers were tracked and put in a lottery for prizes. Donations for November will be given to the Alzheimer’s Association. Nagy’s has locations in Ashland, Doylestown, Green, Hartville, Orrville, Millersburg, Wadsworth and Wooster.

For information, visit www.nagys .com or call (330) 642-1010.

www.autobodynews.com C

Nagy’s Collision Centers Receives 2015 IMPACT Award

Nagy’s Collision Centers, based in Northeast Ohio, has received the 2015 IMPACT Award from the Green Area Chamber of Commerce. The announcement was made November 13 at the 8th Annual IMPACT Awards

Dan Rohler, manager of Nagy’s Collision at Doug Chevrolet and Maria Hostetler, director of marketing and public relations

breakfast at The Twisted Olive. This award recognizes a company that best embodies these attributes: Vision, Community, Environment & Horizon.

“We are honored to receive this award and give all the credit to our fantastic staff” said Director of Marketing & Public Relations, Maria Hostetler “We want to thank the Green Area Chamber and all Selection Committee Members who made this award possible. It is truly an honor.”

Automotive Lift Institute (ALI) in KY Elects Stet Schanze as Chairman Jerome Lentz honored for years of service to the vehicle lift industry.

Members of the Automotive Lift Institute (ALI) elected their 2016 board of directors at the organiza-

souri), was elected chairman. He will take over the position from Jerome Lentz of Challenger Lifts (Louisville, Kentucky), who served three terms as chairman and has been a board member for more than 10 years.

ALI President R.W. “Bob” O’Gorman presented Lentz with a plaque honoring his longtime service at the membership meeting.

“Jerome Lentz’s leadership has helped advance ALI in many directions,” said O’Gorman. “Under his watch, we launched the online version of the Lifting It Right training program, grew the ALI Lift Inspector Certification Program, and developed successful partnerships with R.W. “Bob” O’Gorman, Automotive Lift Institute (ALI) many other safety president (left), presented outgoing ALI Chairman Jerome and training organiLentz (right) with a plaque honoring his longtime service zations. I look forward to at the organization’s annual membership meeting Nov. 2 continuing to work on these in Las Vegas initiatives with new chairtion’s annual meeting Nov. 2 in Las man Stet Schanze, who has provided Vegas. Stet Schanze of Gray Manu- the lift industry with tremendous value facturing Company (St. Joseph, Mis- sin-ce joining the ALI Board three

years ago.”

Lentz will continue to serve on the board as past chairman. The 2016 ALI board also includes Jeff Kritzer of BendPak (Santa Paula, California), Stan Poweska of PKS Lifts (Ancaster, Ontario), Matt Webster of Vehicle Service Group (Madison, Indiana), Harold Yeo of TLS Lifts (Oakville, Ontario), Associate Class representative Gary Wainwright of Weco Automotive Lifts & Equipment (Bradford, Arkansas) and O’Gorman.

The ALI Board of Directors is comprised of representatives from the North American-based vehicle lift manufacturers that are members of ALI, plus one elected Associate Class representative.

ALI Associate Class membership is available to any North American service organization with at least one ALI Certified Lift Inspector on staff.

To learn more about ALI, visit www.autolift.org or call 607-756-7775. You can also connect with ALI on Facebook at www.facebook.com/ LiftInstitute, on Twitter at www.twitter .com/LiftInstitute and on YouTube at www.youtube.com/LiftInstitute

Gerber Opens Location in Schererville, Indiana

The Boyd Group Inc. announced the November 3 opening of a collision repair location in Schererville, Indiana. The center is located on U.S. Route 30 about 35 miles south of Chicago and previously operated as John’s CARSTAR Collision Center. It has served the community for 23 years.

“This is our second center in Schererville and will help us serve our customers and insurance partners in the region,” said Tim O’Day, President and COO of the Boyd Group’s U.S. operations. “It also strengthens our footprint in northwest Indiana and the Chicago metropolitan area, one the largest in the country with over nine million residents.”

The Boyd Group is continuously looking to add new collision repair locations to its existing network in Canada and the U.S. Interested collision repair center owners are asked to contact Kim Allen, Director of Business Development, at 847-410-6003, kim.allen@gerber collision.com for more information.

6 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Richfield - Bloomington Honda At Richfield - Bloomington Honda we maintain a comprehensive inventory of high quality, Honda Genuine parts. Our Honda Parts professionals are here to answer your questions. Overnight parts ordering available.

Parts Dept. Hours Mon.-Thu. 6:30am - 9pm Fri. 6:30am - 6pm Sat. 6:30am - 5pm Phone:

612.866.8197

Fax: 612.866.9915

Start something special!

501 West 77th St. • Richfield, MN 55423

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 7

CARSTAR Locations Donate to Local Communities and New CARSTAR Shop Opens in Ohio CARSTAR locations across the midThe CARSTAR Mo-Kan Business west gave back to the local communi- Group represents 14 auto body shops in ties in which they live in a variety of the Kansas City metro area. “We’re ways this November. pleased that we were able to make our The CARSTAR Mo-Kan Business goal,” said Gerald Wicklund, owner of Group was able to make the wish of a CARSTAR Wicklunds and chairman of Missouri teenager come true, thanks to the golf committee. “We hope that we the generosity of the Kansas City com- can exceed or double that goal at our munity and the Make-A-Wish Foun- 2016 golf tournament.” dation of Kan-sas City. With a $5,000 In November, CARSTAR locadonation from funds raised through the tions honored active duty and military group’s annual golf tournament, 14- veterans during National Military year-old Dylan Lovell was able to go Month. This included partnerships and to Disney World, a trip that his family did not think was possible.

Dylan has a rare disease known as Moebius Syndrome Plus, a condition involving the cranial nerves that causes facial paralysis and poor lateral eye movement. “Dylan has spent much of his life in the hospital undergoing surgeries, CARSTAR Wicklunds saluted American veterans Nov. 3. procedures and tests,” said The event included a Color Guard and a 21-gun salute.

Dylan’s mom Trina. “This trip is more programs with military support organthan just a trip of a lifetime for Dylan. izations, including the Recycled Rides It’s a chance for him to be a ‘normal kid’ Program, local veteran’s organizations free from a little hospital room, armies and Fisher House. of doctors, and scary needles. It’s a CARSTAR Wicklunds in Liberty, chance for our family to spend a week MO, and Enterprise Rent-A-Car, hosted of quality time together, which is some- their 9th annual Military Appreciation thing we haven’t done in years.”

Celebration on November 3. More than

8 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

130 current and former military members, including several WWII veterans, along with police and firefighters and their families attended the free event.

Money was raised at the event in the form of donations for Honor Flight, a non-profit organization that honors America’s veterans by transporting them to Washington DC to visit and reflect at their memorials.

“Every time we put on this event, it becomes more and more special,” said Wicklund. “It is nice to be able to say ‘thank you’ and recognize the hard work and sacrifice of the men and women who have defended our freedom.”

On Veteran’s Day (November 11), CARSTAR locations honored veterans as part of the National Auto Body Council’s (NABC) Recycled Rides project. The Progressive Group of Insurance Companies worked together with local NABC member body shops to recycle and donate vehicles that have been damaged in an accident. More than 130 vehicles were donated to these heroes in appreciation of their service.

CARSTAR Scola’s Collision Center in Illinois donated a 2015 Chevy Equinox to a military veteran. The business rebuilt the Chevy Equinox at its own expense, and with parts donated by vendors.

“I am always happy to help the men and women who have defended our freedom,” said Lou Scola, a sixyear Navy veteran and co-owner of

CARSTAR owners Jeremy and Theresa Orsky opened their third shop in Ohio

CARSTAR Scola’s Collision Center.

“We can’t do enough to thank our veterans. I look forward to seeing this vehicle in the hands of one of our nation’s finest.”

CARSTAR Color Magic Collision in Ohio and Progressive® Insurance donated a 2009 Ford Edge to a local veteran. The donation was part of Pro gressive’s one-day, country-wide event called Keys to Progress. The vehicle was restored by owner Bob Haner and his staff at CARSTAR Color Magic in Columbus, OH, and was donated through Continued on Next Page

the 1-800-CHARITY CARS organization.

Jeremy and Theresa Orsky recently opened their third body shop, CARSTAR Brunswick, in Brunswick, Ohio. They opened their first shop, CARSTAR Coach & Collision in Cleveland, OH, in 2012.

Their second location, CARSTAR Tim’s Collision, in Twinsburg, OH, opened in late 2014. Occasionally, Jeremy will look on ‘Craigslist’ for shop equipment or business opportunities. When an ad for a full body shop popped up, he said it caught his interest. “I knew that the shop had been marketed for sale prior to that, and that the owner had even negotiated to sell it to a consolidator,” he said. “When we came along, he liked us and accepted our offer.” CARSTAR Brunswick is an 11,000-square-foot shop on a twoacre fenced-in lot. While all three shops perform collision repair work, the Orskys are now better equipped to load level their work depending on the type of repair. Their flagship location, CARSTAR Tim’s, is a 25,000-square-foot I-CAR Gold certified shop that also carries all of the OEM certifications. That will be their central location where specialty work, like aluminum repair, will be sent.

Caseyville, IL, Auto Body Shop Moves, But Doesn’t Leave Town

by Will Buss, Metro-East News

After six years in Caseyville, Frank Vilmer was planning a relocate north to Madison County, when the deal fell through. His next choice was one that ended up keeping him in town and his client base in tact. He recently talked to business writer Will Buss about his move:

Q: How did this move come about?

A: “We had formerly been (at 8809 Maple Ave.) in Caseyville on the other side of I-64. I had been there for the last six years and was looking to move for the last three. I had a contract on another place and was going to leave the area, and it kind of fell through and ended up being a blessing. We found this place that would suit our needs with much more space and we got to stay in the area where we were so we could retain all of our customers.”

Q: What is the range of service you provide?

A: “We do some light-duty mechanical service, but mostly auto body repair and collision, some paint work and small stuff to full collision.”

Q: How did you get started?

A: “I started as a young guy. It was just some hobby stuff. I was a ‘hot-rodder’ and had some old cars. And as a young guy, you don’t have the money, but I got into it and really had the knack for

Frank Vilmer, owner of Allstar Collision in Caseyville, IL. Credit: Metro-East News

it and liked it. I decided to go to school for it, so I went to school and it just went on from there.”

Q: Where were you trained?

A: “The school’s closed now. It was in the ’80s. It was Metro Tech Center, and it was in the downtown St. Louis area.

I think it was an old dealership that was a school. I think Bailey Tech was there and some other schools.”

Q: How do you compete with others?

A: “I think we’re an in-between shop.

We’re a bit bigger than a mom-andpop-type shop, but we can still give the personal service to our customers, but not like the big chain shops. We’re an independent, and we do a pretty good volume of work.”

Q: What is your focus looking ahead at your new location?

A: “To me, if you stay the same, you can get stagnant. I do some car sales; we do some rebuilding; and we can offer some cheaper later-model transportation that’s good for lot of college students and families who want to get their kids a car through high school and college. We’re going to get a little bit more into the rebuilding. We’ve done that in the past and have had some success with that, and I’m just looking for some more relationships with some of the insurance companies to do insurance collision work.”

If you would like to comment on this article, go to bnd.com.

We thank bnd.com for reprint permission.

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 9

Huge Buck Crashes Into CARSTAR Star Collision in Grand Rapids, MI

CARSTAR CEO Makes Unique Bet with Franchisee President

CARSTAR Auto Body Repair Experts repairs thousands of vehicles from accidents with deer every year, but one CARSTAR location in Grand Rapids, MI, had an entirely different kind of deer accident on November 10. Employees at CARSTAR Star Collision

CARSTAR Auto Body Repair Experts CEO David Byers made a unique bet on this Major League Baseball playoffs—that the Kansas City Royals would persevere against CARSTAR Collision and Glass Service president Michael Macaluso’s Toronto Bluejays. The Royals pre-

say it was a big surprise when a 13pointer buck walked into the side door of their shop at about 3 p.m.

Tuesday. He ran downstairs and couldn’t find his way out. “That is the best deer I’ve ever seen,” exclaimed body shop painter Jason Scheid.

“Huge rack. It was beautiful. “He was running back and forth trying to find the door he came in. He was scared.

“I’ve been here 12 years and it’s the craziest thing I’ve ever seen,” he added. Police and Department of Natural Resources officers tranquilized the deer and took it to a less dangerous location.

vailed, so Macaluso had to don a Kansas City Royals jersey at the SEMA Show in November, and donate $500 to Make-A-Wish Foundation in CARSTAR Auto Body Repair Experts’ name.

“With CARSTAR headquartered in Kansas City and CARSTAR Canada located in Hamilton, Ontario (near Toronto) there was a lot of excitement leading up to the ALCS showdown between our hometown teams,” said Byers.

(l to r) David Byers and Michal Macaluso

War Veteran in Chicago, IL, Receives NABC Recycled Ride

Jason Wilson, a US Army 3rd Infantry Division Iraq War Veteran who served as a vehicle operator in Baghdad from 2009-2010, received a newly refurbished vehicle from West Loop Auto Body1 and State Farm Insurance, through the National Auto Body Council Recycled Rides program and The Chicago Veterans Organization.

The keys to the 2010 Toyota Corolla were presented to Jason at a ceremony held at West Loop Auto Body1, located at 318 S. Morgan St. Chicago, IL 60607.

The National Auto Body Council Recycled Rides is a unique program in which insurers, collision repairers, paint suppliers, part vendors, and others collaborate to repair and donate vehicles to deserving individuals and service organizations in local communities throughout the country.

Jason served his country in the US Army from 2009-2011, and continues serving in the US Coast Guard Auxiliary, while attending the Lincoln College of Technology, where he is studying to become an auto technician.

State Farm Insurance donated the 2010 Toyota Corolla which was refurbished by West Loop Auto Body1 technicians. Vehicle parts, materials,

and services were also donated by Axalta, Finishmaster, Grossinger Autoplex Auto Group, Dent Recon, Factory Motor Parts-Chicago, Chicago Auto Recon, Car Quest Auto Parts, LKQ, and Chicago Wheel Service.

Drew Passaglia, West loop Auto Body1 owner commented “In observance of Veteran’s Day, this vehicle for Jason represents the appreciation West Loop Auto Body1 has for his services, as well as all the US Military personnel serving our country.”

State farm agent Linda Mitchell commented “State Farm is proud to partner with the National Auto Body Council, as well as West Loop Auto Body1, for this Recycled Ride event, as the mission of State Farm is to help people manage the risk of everyday life, and recover from the unexpected and realize their dreams.”

Vehicle recipient Jason Wilson gratefully added “I am honored and privileged because as you all know, when you come home from the service, and try to get your life back together...I just want to thank everybody for a dream come true.”

West Loop Auto Body1 is a multilocation collision repair company serving the Chicago area, and is affiliated with the 1Collision Network.

10 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Ohio Repairer Bob Juniper Receives Prestigious Award

Bob Juniper, owner, CEO and president of Three-C Body Shops of Columbus, Chillicothe and Lancaster, Ohio, was selected as one of the top 25 recipients of the Smart Business Magazine’s annual Smart 50 Awards.

All 50 award winners were honored at a special celebration, including a formal dinner where selectees received their awards and heard a key note address on what it takes to lead a successful “smart” company.

To be eligible, “Smart 50” nominees must lead organizations that are headquartered in the Columbus, Ohio region. The Smart 50 Awards recognize the top executives of the selected 50 smartest companies in the region for their ability to effectively build and lead successful organizations. The three main attributes of the chosen are Innovation, Impact and Sustainability.

Founded in 1956, Three Cs has shown 60 years of “sustainability” and continued growth that has enabled them to be poised to generate in excess of $9 million in sales in the coming year. Juniper’s 15-year-old daughter Jade, who has participated in the Three C Body Shop’s commercials for years, was onhand to help her dad accept this award.

“While I may have been selected for the actual award, it wouldn’t have

been possible without Three C’s incredible staff to bring my dreams and ambitions to reality,” said Juniper.

“Over the years we have received many accolades from various organizations in recognition of our successes, but we’re nowhere near finished! I’ve got more things in the works such as the Pink Button App we recently unveiled which has already shown significant success.”

Bob Juniper with wife Mary, daughter Jade and Three C Body Shop Office Staff at Smart 50 Awards

Barrett Smith of Auto Damage Experts, said, “Today’s truly independent repairers need to ‘Think outside the box’ in the operation of their company and in the way in which they market and brand their business within and around their market areas.”

To learn more about Three C Body Shops, Inc. visit: www.threec bodyshop.com

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 11

Team PRP Adds Michigan Auto Recycler to Nationwide Network Schram Auto Parts, Inc., with locations in Waterford and Mason, Michigan, becomes the newest high-quality automotive recycler to join with Team PRP’s nationwide network.

“We are pleased to announce another outstanding addition to our Team PRP organization, which further de-

Aerial views of both facilities

velops our trading and logistics network, particularly in the Great Lakes region,” said Mark Gamble, executive director of Team PRP. “With their two strategically located facilities in Michigan, Schram Auto Parts certainly strengthens our network in inventory as well as location. Both will enhance our ability to serve our repair shop customers. In addition, Schram has long been known for their focus on excellence and innovation in our industry,

and Team PRP is proud to have them join with us.”

Schram Auto Parts first opened in the early 1920s and has remained a family-owned business and is now headed by the fourth generation of family members. Brothers Ken, Bob, and Tom Schram are co-owners of the company. There are currently a total of 85 employees working at the two locations.

With its long history of pioneering leadership in the industry, Schram has received numerous awards and special recognitions including a “2010 Most Influential Family in the Automotive Recycling Industry” commendation. Two members of the Schram family, Harold Schram Jr. and Ken Schram, have served as presidents of the Automotive Recyclers Association (ARA).

Recognized as one of the most progressive automotive dismantling and recycling facilities in the nation, their Mason facility covers 21 acres with over 70,000 square feet of warehouse, and the Waterford location sits on approximately 10 acres with warehouse space of over 42,000 square feet. Approximately 1,500 vehicles are processed annually.

12 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Springfield, IL Woman Accused of Embezzling A 52-year-old Springfield woman has been indicted by a federal grand jury on eight counts of mail fraud in connection with an alleged scheme to embezzle money from a Springfield auto body repair business.

The federal indictment, handed down November 4, alleges that Nancy Elaine Eddington, of the 100 block of North Hill Street, embezzled more than $500,000 from Kim’s Auto Body from 2009 to 2014.

The indictment accuses Eddington of using company money to pay for her personal debts and expenses and to fund vacations, shopping trips and major home improvements.

Eddington was an office assistant

who paid bills and balanced the company’s checkbook, the indictment states.

She was arrested November 4 by members of the Sangamon County Sheriff’s Office, the FBI and the U.S. Mar-shals Service.

Each count of mail fraud carries a Nancy Elaine possible penalty of Eddington. Credit: up to 20 years in Sangamon County prison.

Jail photo Eddington’s next federal court appearance is scheduled for Jan. 5.

Thank you to The State JournalRegister for reprint permission.

Ringbrothers™, the creators of some of the most innovative and beautiful vehicles in the world, debuted its latest automotive masterpiece, the 1965 “SPLITR” Mustang Fastback in the Flowmaster booth at the SEMA Show. Their newest vehicle preserves the spirit of the ’65 ‘Stang, but is a far cry from the original with a sleek, modified body and modern amenities.

Ringbrothers revealed this resto-modded Mustang dubbed “SPLITR” in the Flow-

master booth at the 2015 SEMA Show.

“SPLITR” was a different creative experience for Jim and Mike. When the Rings were approached by a graphic designer with a rendering for his dream car, they were initially a little hesitant.

The Rings were used to coming up with the vehicle designs on their own, but when they saw the renderings, they said they knew they had to take on the project.

by Jason Nevel, The State Journal-Register

Ringbrothers Reveal 1965 Mustang Fastback “SPLITR”

Eastman Auto in MI Celebrates 70 Years in Business

by John Kennett, Midland Daily News

The year was 1945, World War II was just wrapping up, the Detroit Tigers defeated the Chicago Cubs to win the World Series and a patent was issued for the microwave oven. It was also the year when a new body shopped opened in Michigan, Dick’s Body Shop. Now 70 years and three generations later, that body shop is still servicing area customers as Eastman Auto Inc. “Our success is in our stability and doing the same thing over and over,” said Eastman Auto Inc. owner Rich Eastman. “We have pretty much the same customers. We’ve always been here, so people know where we are.”

Rich’s grandfather, Richard Eastman Sr., began the business as Dick’s Body Shop in 1945 on Badour Road, next to where Bullock Creek High School sits.

“We sold guns back then. We also did welding and we’ve always done auto repair,” Rich Eastman said.

“We’ve always had the salvage yard and sold used cars.”

Around 1950, the name was switched to Eastman Auto and a move was made to the present location at 1790 S. Meridian Road, just south of

Gordonville. Richard Eastman Sr. ran the business until 1985, when Rich’s dad, Dick, took over.

“Dad had it until 2007 when he passed away,” Rich said. “I’ve been here for 30 years.”

There may be a fourth generation Eastman taking over in the future, but it won’t be a Richard, Dick or Rich.

Rich’s son, Mark, who is serving in

and then he’ll be back. He worked here three years before going into the Air Force.”

For Rich, Eastman Auto holds lifelong memories.

“I’ve been here since I was dicw years old,” he said. “I started working here full time right out of high school in 1985.”

Just three years ago, one of those memories was not pleasant as the business went through a devastating fire that destroyed the main building.

“I don’t think you ever get back there and recover. You have 70 years worth of build up and then all of a sudden it is gone,” Rich said. “We’re just now getting it built back.

That was the bad thing about the building burning, I knew every nook and cranny and Rich Eastman poses with Rep. Gary Glenn, left, along where stuff was. It’s nice to with others after receiving a State of Michigan certificate have a new building, but you celebrating Eastman Auto’s 70th anniversary miss the history.” the U.S. Air Force, is scheduled to reTo contact Eastman Auto, call turn to the family business, which also (989) 631-9380 or visit its Facebook includes Rich’s uncle, Don Curtis. page: http://on.fb.me/1j5d0lf. “(Mark) graduated three years ago and he kept talking about going Thank you to Midland Daily News into the Air Force,” Rich said. “This (www.ourmidland.com) for permission August he’ll be out of the Air Force to reprint this article.

ASA & Alliance Unveil Aftermarket Resource

On November 4, the Automotive Service Association (ASA) and the Alliance of Automobile Manufacturers (Alliance) held a press conference to present a new information resource tool for automobile repairers. The ASA OEM Resource Center is a joint project designed to consolidate and simplify access to tool information for repairers.

During the press conference, representatives from ASA and the Alliance explained the benefits of a consolidated access point for service-tool data from the original equipment manufacturers.

“By providing access to tool information in one location, automakers will be able to communicate with independent repairers directly, and the repairers will be able to get the answers to their questions from one source,” said Dan Risley, ASA president/executive director.

“Automakers make complete diagnostic and repair tools, information and training materials available to dealers, independent repair professionals and interested consumers alike,” said Daniel Gage, director of communications and public affairs for the Alliance.

“But as vehicles become more and more complex, the amount of resources presented by manufacturers can become overwhelming for techs.”

WHY SETTLE FOR AFTERMARKET, SALVAGE OR SURPLUS WHEN YOU DON’T HAVE TO!

GIVE YOUR CUSTOMERS THE QUALITY THEY DESERVE, USE GENUINE GM PARTS! With GM’s Bump program along with the Bob Hook Chevrolet Exclusive Price Match web portal, we make it easy to use Genuine GM Parts.

Bob Hook Chevrolet is Smashing Aftermarket Collision Parts, Call today to learn more!

Our Price match Program is second to None!

800-274-4665

www.bobhookgmparts.com

502-499-8060 M-F 8am - 5:30pm

· 15 Truck Fleet · Over 300 years of GM experience · Same Day and Next Day delivery · Exclusive Price match Portal · Truckload Fascia Program* *Unbeatable beatable prices on In-stock -stock Fascias

We make it easy to place your orders.

Call, Click or Fax.

4144 Bardstown Rd. / Louisville, KY 40218 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 13

Midwest

DAILY DELIVERY Monday-Friday

Don’t Settle for Second Best

When we’ve got ALL YOUR OEM PARTS covered in ONE delivery!

LAIRD NOLLER LAIRD L AIRD N NOLLER OLLER FORD FORD FORD

LEWIS TOYOTA

Toll Free 888.273.2773 Direct 785.273.2224 Fax 785.273.0656

Toll Free 800.632.3673 Direct 785.235.1551 Fax 785.232.7278

2951 SW. Fairlawn Rd. Email parts@lewistoyota.com Topeka, KS 66614

M-F 8-6, Sat 7-3

NOLLER HYUNDAI

Toll Free 800.874.7486 Direct 785.267.1461 Fax 785.267.9550

2920 S S. Kansas Ave Ave. Topeka, KS 66611

Toll Free 800.432.3584 Fax 785.266.3820

3731 S. Topeka Blvd.

Topeka, KS 66609

NOLLER MAZDA

Toll Free 800.874.7486 86 Direct 785.267.1461 785 267 1461 Fax 785.267.9550 M-F 8-6, Sat 7-3

M-F 8-6, Sat 7-3

ED BOZARTH CHEVROLET

M-F 7-6, Sat 8-4

CAR CITY CHRYSLER/DODGE JEEP/RAM

2245 SW. Topeka Blvd.

Topeka, KS 66611

2946 S S. Kansas Ave Ave. Topeka, KS 66611

NOLLER LINCOLN

Toll Free 800.874.7486 Direct 785.267.1461 Fax 785.267.9550 M-F 8-6, Sat 7-3

2946 S. Kansas Ave. Topeka, KS 66611

OLATHE MITSUBUISHI

Toll Free Direct 866.594.2090 Fax 816.233.4366 3100 S. 169 Highway St. Joseph, MO 64503 M-F 7-6, Sat 8-3

Toll Free 866.328.9542 Direct 913.324.3333 Fax 913 913.393.2666 393 2666 M-F 7:30-5:30, Sat 8-3

14 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

401 S S. Fir St St. Olathe, KS 77061

Parts Group Dedicated Delivery Serving:

Eastern Kansas s NW Missouri s SE Nebraska s Kansas City Area s Wichita SHARP HONDA

PH 800.279.2892 FAX 785.233.7344

Sharp Honda

1818 SW. Topeka Blvd.

Topeka, KS 66612

Mon-Fri 7:00am-5:30pm Sat 8:00am-2:00pm

Start something special.

JACK MILLER KIA

Toll Free 800.926.1979

Fax 816.801.2495 M-F 7-6, Sat 7-5

9300 NW NW. Prairie View Rd. Rd Kansas City, MO 64153

JACK MILLER ISUZU

Direct 816.474.9413 Fax 785.273.0656

2900 Burlington St St. N. Kansas City, MO 64116 M-F 7-5:30, Sat 7-2

M-F 7-5:30, Sat 7-2

FENTON NISSAN

Toll Free 877.540.5623 Di t 816.801.7001 Direct 816 801 7001 Fax 816.801.8682 M-F 7-6, Sat 8-3

Direct 816.801.2462

Toll Free 888.273.2773

Di Direct 816.474.9413 816 474 9413 Fax 816.474.1401

9600 NW NW. Praire View Rd. Rd Kansas City, MO 64153

HENDRICK LEXUS NORTH

2900 Burlington St St. N. Kansas City, MO 64116

ED BOZARTH BUICK GMC

Toll Free 800.432.3584 Fax 785.266.3820

GENUINE SERVICE & PARTS

M-F 7-6, Sat 8-4

3731 S. Topeka Blvd.

Topeka, KS 66609

Original BMW Parts

bmwusa.com

BMW of Topeka Local 785.266.8480 KC 913.362.7656 Toll Free 800.825.0204

• Original BMW Parts and Accessories 3030 S. Kansas Ave. M-F 7:30-6 Topeka, KS 66611

Volkswagen of Topeka Local 785.266.8480

3030 S. Kansas Ave. Topeka, KS 66611 M-F 7:30-6

KC 913.362.7656 Toll Free 800.825.0204

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 15

umes,” said Bihlmeyer. “The Glasurit leather jacket is a token of our appreciation that we thought Jay would enjoy and goes a long way to thank him for his not financial, it’s not contractual... I long-standing support of Glasurit. like the products. They’ve been really “BASF Glasurit paints utilize Euhelpful to us.” ropean technology that gives the ultiBased in California, Leno said, mate blend of speed, ease of use, color “Painting in California is really tricky match and durability,” said Bihlmeyer “The rich liquid color and deep brilliant gloss defines Glasurit as a world-class finish. Glasurit delivers a comprehensive system of perfectly matched products and processes from pri-mer to clearcoat.”

BASF unveiled the 1933 Ford Coupe by Chip Foose, featuring Glasurit 90 Line custom blue and silver two-tone paint; a 1965 customized carDan Bihlmeyer, BASF’s North American marketing manager, gifts Jay Leno a custom leather jacket bon fiber Ford Mustang from during SEMA 2015 The Ringbrothers, painted in because of environmental concerns.” Spy Green from Glasurit 90 Line; and Leno talked about the importance of a 1967 Pontiac Acadian from JF Kusfinding good water-based paints that toms, featuring R-M® HD custom red don’t run and bleed. “These guys know paint. how to do it,” he said.

In addition, West Coast Customs “Jay can choose any paint he wants showed a 1959 Chevrolet Corvette and the fact that he chooses Glasurit 90 painted with R-M Onyx HD and a 2016 Line for use in his shop speaks volHarley Street Glide from Camtech CusContinued from Cover

Jay Leno

16 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

tom Baggers, featuring R-M Carizzma Candy paint.

With its expanded show presence, BASF had a show booth in the Collision Repair & Refinish section featuring its value-added products and services that help collision repair shops and distributors improve profits and drive business growth. In addition, BASF conducted spray demonstrations outside with Chip Foose, Mike and Jim Ring and JF Launier.

Jay Leno’s Garage began on YouTube and received a Primetime Emmy Award for “Outstanding Special Class – Short Format Nonfiction Program” in 2011. The show premiered on CNBC October 7.

The eight-episode hour-long primetime series covers all things automotive, including classic cars, super cars, restoration projects, road tests, investments and the inner workings of the car collectors’ market.

Leno’s custom-built shop, Big Dog Garage, has its own sanding and painting booth and is located in Burbank, California near Bob Hope Airport.

www.autobodynews.com

ASA Finalizes Program for Safety Inspection Forum

On Dec. 2, the Automotive Service Association (ASA), ASA-Midwest and the Missouri Alliance of Automotive Service Providers (AASP-MO) will host the Second Annual Safety Inspection Forum in St. Louis, MO, at Hunter Engineering. The mission is to raise awareness about the importance of periodic vehicle inspection programs to motorists’ safety and develop strategies to protect these programs nationwide. Participants include: ● Doug Wolverton, Hunter Engineering ● Paul Meyer, Missouri State Highway Patrol ● JoJo Heselmeyer, Texas Department of Public Safety ● Lester Elder, Missouri State Highway Patrol ● Paul Rehbein, Missouri State Highway Patrol ● Jade Winfree, U.S. Government Accountability Office (GAO) ● Steve Hoskins, Motor Vehicle Bureau, Missouri Department of Revenue ● Ben Steinman, ASA-Midwest ● Mike Moehlenkamp, AASP-Missouri ● Joe Battista, Parsons Engineering To register for the free event, visit www.TakingTheHill.com.

St. Louis Metro CARSTAR Announce the Start of ‘Hit A Deer, Bag A Turkey’ Promotion St. Louis Metro CARSTAR Auto Body Repair Experts announced on November 16 the start of its ‘Hit a Deer, Bag a Turkey’ giving-back promotion.

The promo runs November 16 through December 31, 2015. During this time, drivers that have hit a deer and have the repair completed at a participating CARSTAR location will receive a $25 gift certificate for a holiday turkey and also trigger a turkey donation to the participating CARSTAR store’s local charity of choice. The promo dates encompass the time when deer collisions are at their highest (during mating and hunting seasons) and when local charities need all the help they can get from the people and businesses in their community.

Current statistics show Illinois drivers have a 1 in 199 and Missouri drivers have a 1 in 120 chance of having a deer-related crash. The likelihood of deer hits more than doubles during October, November, and December. State Farm Insurance Company’s most recent deer-collision data indicates the average cost of a deerhit-related claim is up six percent to $4,135 (from $3,888 in 2014).To fully cover any potential damage, drivers

should carry comprehensive insurance that usually covers such crashes.

According to the Insurance Information Institute and the Insurance Institute for Highway Safety, injuries, vehicle damage, and fatalities can all result from vehicle collisions with deer.

In 2013, 191 deaths were the result of collisions with animals, with deer being the animal most often struck. There are things you can do to stay safer during this heightened timeframe of deer activity. Defensive driving, wearing a seat belt, using high beams at night when there is no oncoming traffic, and scanning the road and adjoining areas for gleaming wildlife eyes are first-line methods. Additionally, use extra caution in known deer zones and avoid swerving when you see a deer.

FOLLOW US ON

TWITTER :

@autobodynews1

“Write it Right: Estimating Best Practices” Seminar

On November 10, over 80 industry professionals gathered at the Radisson Hotel in Roseville, MN to hear industry expert Mike Anderson, Collision Advice, present “Write it Right: Estimating Best Practices.” The seminar, was a joint endeavor of Alliance of Automotive Service Providers of Minnesota (AASP-MN) and Axalta Coating Systems, and had a sell-out crowd.

The seminar provided attendees with information and resources to support and justify their position on what it takes to restore a vehicle back to its pre-accident condition.

Highlights of the seminar included: ● Tools to help identify the not-included items, such as the DEG website, ASA Not-Included Guides and the SCRS Guide to Estimating; ● How to use negotiation tools with insurers and get paid for hotly-contested items, such as prepping raw plastic, blend within a panel, “feather, prime and block,” masking operations, weld burn damage and more; ● How to improve photo quality; ● Utilization of line notes;

● How to write a damage analysis in

conjunction with 100% disassembly;

● The importance of OEM information and where to find it; and

● Key performance indicators (KPIs) to monitor when auditing the quality of estimates.

Attendees raved about Anderson’s presentation and the information provided in the seminar. One attendee stated, “Wow! Best instructor I’ve seen in 30 years!”

“Mike is always a great draw,” said Judell Anderson, AASP-MN executive director. “His programs provide the perfect mix of technical information, practical tips and motivation. We are very pleased to have had the opportunity to partner with Axalta to share Mike’s extensive knowledge with Minnesota’s collision repair industry.”

AASP-MN looks forward to providing its members with other exceptional training opportunities in 2016.

The Alliance of Automotive Service Providers of Minnesota (AASPMN) is an association of independently -owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 17

Lean Operations

A Secret to Success – Dealing with Fear with David Luehr

I find it interesting that after years of being labeled as the “Lean Process Guy” you less frequently see articles by me on the subject of “Lean” as of late.

It is not that I don’t still enjoy Lean and Theory of Constraints, in fact I can still “geek out” and talk about it for hours.

The fact is, is that I created my business to help collision repairers not only survive in these challenging times, but to thrive, and right now what shops need even more than process methodologies is to learn to get out of their own way!

The shops that are hugely successful these days are able to overcome the odds by challenging their beliefs and create a new normal for their businesses. Collision repairers can compete with MSO consolidators or anyone else for that matter, but only after they first learn to compete with their own thinking! Right now in history can be the best time ever to own a collision repair business, but ironically, for some, it is also the worst! You don’t need to be a consolidator for this to be the best time ever in the history of the world to own a collision repair business; you just need to have the right mindset!

I recently had an epiphany while dining at my favorite Chinese restaurant where I got this fortune cookie message.

“No one is standing in your way anymore, time to moving forward.”

I question the grammar, but this message speaks to the very heart of what is keeping most of us from reaching our God-given potential in life. This is a nice way of saying, “Get out of your own way!”

To follow the advice of my fortune cookie, let’s dig a little deeper. Getting out of your own way really means believing in yourself more. Fear is what keeps you from believing in yourself, right? A little voice in your head likes to tell you things like, “You’re not good enough”, or “Remember the last time you tried expanding your collision shop, you’ll probably fail again.” The biggest enemy of belief is fear, so if you want to get out of your own way, you need to learn to deal with fear!

The secret to success and happi-

David Luehr is the owner of Elite Body Shop Solutions, LLC, a collision business consulting firm based in Nashville, Tennessee. He is a 30 year veteran of the collision repair industry.

David is an expert in Body Shop Operations and specializes in Lean, and Theory of Constraints methods. Email him at dluehr@msn.com

ness probably lies in our ability to change our relationship to fear. We have a tendency to view fear as a bad thing.

If we could view the feeling of fear as a

other thing to recognize is that the negative chatter in your head is just noise!

Most of us don’t realize that all the incessant chatter that goes on in our head

“Whether you think you can or think you can’t, you’re right.”

sign that there is an opportunity –ahead, you could have a different relationship with fear. What if, every time you noticed the feeling of fear creeping up, instead of bolting back into your comfort zone, you headed into the source of the fear? To many of you, that seems like backwards thinking. You are exactly right, it is backwards (unusual) thinking, and not going there is exactly why so many people fail to achieve their potential and their dreams.

Embracing Fear Will Help You To: Invite Change - What stories do you tell yourself when facing a choice to try something new? Do you only think about things that could go wrong? Have you wanted to implement a blueprinting program at your shop, but are worried about rocking the boat with your team?

Make New Friends – Is there someone who inspires you that you could reach out to? Many of us are a product of the people we choose to hang out with.

Choose to hang out with winners.

Enhance Relationships Through Communication – Fear affects us through the communications we choose to have or not have. Imagine what your life would be like if you could speak and live freely.

Learn New Things & Become Curious – When you accept failure as an acceptable part of life, you will want to try many new things and experience life in a whole new way.

If you will recognize that your ego is an obstacle and that vulnerability is freeing, you can be your true self. An-

18 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

– Henry Ford

is not real or true. When you recognize the chatter for the nonsense that it is, your life will change in very powerful ways! YOU WILL GET OUT OF YOUR OWN WAY! The big take-away here, and what you can immediately start doing to make a dramatic change in your life, is simply to Practice Awareness. It takes practice, and that’s why it is called “Practice Awareness”. It takes time to become proficient at listening to your thoughts, but once you start to take notice it will have a profound impact on your life. The technique I use goes kind of like this…

1. When you feel your chest start tightening, fear is setting in.

2. Sit with the feeling for a moment to recognize what’s going on. (This gives you the power over the fear!)

3. Choose to do the thing that is causing you fear, like engaging in a conversation with the person that may be intimidating you.

4. The more times you do the thing causing you the fear, the less you will feel the fear.

Just to be clear, I am not talking about being fearless or doing stupid things that will get you hurt or killed, I am talking about the thousands of opportunities we pass up, because we have an adversarial relationship with our own fears. To me, the real definition of courage is when you feel the fear, and do it anyway!

For help reaching your unlimited potential contact Elite Body Shop Solutions today. www.elitebodyshop solutions.com

AUTOMOTIVE GROUP AUTO MALL CONCORD TM

We have you Covered Front and Back with ACURA GENUINE PARTS

Prompt & Dependable Delivery

855-661-4791

Competitive Wholesale Prices

Hendrick Acura Overland Park

Toll Free:

800.875.2287

Hendrick Chevrolet Shawnee Mission

913.648.2287

scott.ozburn@hendrickauto.com

7727 Frontage Rd. ▪ Overland Park, KS 66204 PARTS HRS: Mon.-Fri. 7am - 6pm ▪ Sat. 8am - 5pm

Dedicated Wholesale Staff

800-798-8267

Hrs: M-F 8-5:30 / Sat 8-5 hendparts@gmail.com

8300 Shawnee Mission Pkwy.

Merriam, KS 66202

Knowledgeable and Courteous Parts Team

Hendrick Lexus Kansas City Hrs: M-F 7-6 / Sat 8-6

913-789-5167 6935 W. Frontage Rd. Merriam, KS 66203 tabby.teufler@hendrickauto.com

Hendrick Lexus Kansas City North Hrs: M-F 7-6 / Sat 7-5

Hendrick Toyota Merriam Hrs: M-Th 8-7 / F 8-6 / Sat 8-6 danny.baldwin@hendrickauto.com

Call Us First For All Your Parts Needs

816-801-2462 9300 NW. Prairie View Rd. Kansas City, MO 64153 justin.heger@hendrickauto.com

9505 W. 67th St. Merriam, KS 66203

800-798-5137

Large Inventory of Genuine OEM Parts

913-261-5517

Hendrick Buick GMC Cadillac 1151 W. 104th St. Kansas City, MO 64114 Hrs: M-F 7-6 / Sat 8-5 dan.braun@hendrickauto.com

Hendrick Nissan Kansas City GENUINE SERVICE & PARTS

Hrs: M-F 7-6 / Sat 8-3 nissanparts@hendrickauto.com

8400 Shawnee Mission Pkwy.

Merriam, KS 66202

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 19

Day Job/Night Job

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

IL Body Shop Owner Becomes Nationally Acclaimed Motivational Speaker with Ed Attanasio

Running a body shop is a daily challenge that is not for everyone. Each day, shop owners encounter issues and obstacles that can be challenging and daunting. Finding the inspiration to go on can be difficult, but what if you were both a body shop owner and a motivational speaker/life coach that helps individuals to overcome life’s many impediments, including your own?

It would definitely be a win-win and that’s why Louie Sharp, the owner of Sharp Auto Body in Island Lake, IL, is winning in every aspect of his professional and personal life by motivating himself and others to achieve great things.

Sharp’s journey started when he joined the U.S. Marine Corps right out of high school and served almost five years on active duty as an aviation ordinance man on A6 Intruders. He was selected to the elite duty of Marine Security Guard where he spent his last 2 ½ years guarding American Embassies

overseas. He was posted at Nicosia, Cyprus and then Paris, France.

Upon release from active duty Louie joined the Marine Corps active reserve program at Glenview Naval Air Station. He was assigned to HML776 a helicopter squadron and became a crew chief and door gunner on Huey helicopters. His squadron was activated for Desert Storm and Louie Sharp owns served 12 months Sharp Auto Body overseas. Louie in Island Lake, IL then retired from during the day, but is a motivational the Marines after speaker and life 20 years of honorcoach the rest able service. of the time After retiring from the Marines after 20 years of honorable service, Sharp started Sharp Auto Body doing collision repair and restoration repairs on all makes and models of

20 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

cars. In the mid-1990’s he started his towing operation and in 2000 he purchased a local auto repair shop adding mechanical repairs to the mix.

Today, Sharp has 13 employees and runs a busy shop in a small town (population: 8,000). He is currently writing an automotive blog for the Lake County Journal and delivers his “Car Cents” power point presentations to local clubs, organizations and companies to show people how to save money on every aspect of their vehicle maintenance.

In 1999, Sharp was elected village trustee in Island Lake where he successfully completed a four-year term.

He retired from political life to focus on his passion for music. Louie plays guitar, harmonica and mandolin in a number of local bands including Stone Quarry Road and his local church band.

He also performs solo acoustic guitar performances.

In 2000, Sharp started on a jour-

ney that would lead him to his newest company. It began when his doctor’s nurse suggested that he try yoga to lower his high blood pressure. The rest as they say is history. In 2009, he started Sharp-Skills, a company with a simple goal to help individuals and companies to develop and achieve their full potential. In June of 2010, he successfully completed a year-long training program under Jack Canfield, a nationally renowned motivational speaker and the co-author of the Chicken Soup for the Soul series, which has more than 250 titles and 500 million copies in print in over 40 languages.

Being a personal coach is not just a profession for Sharp, but rather a calling, he explained. “I’ve been a motivational speaker my whole life but I didn’t know it. I want to change the world, to be honest and that’s why I’m here, I believe. Once you find your passion, it’s not work anymore

and this is something I am driven to do. I tell people that you can change the world everyday by the way you interact with others. In a service drivenoriented business like collision repair

When he isn’t running his shop or speaking to groups, Sharp plays guitar, harmonica and mandolin in a number of local bands including Stone Quarry Road and his local church band

you get back what you give. If you treat people—customers, co-workers, vendors—with kindness fairness and respect—it all comes back to you.”

Sharp also tells people that networking and getting involved in the community is essential for any business and that’s why he is currently a member of the Island Lake Chamber of Commerce, the Wauconda Chamber of Commerce, Island Lake Lions, the local American Legion, VFW, Business Exchange, Wauconda Rotary, BNI and Messiah Lutheran Church. He is also the past president of the Island Lake Chamber of Commerce and past president of the Island Lake Lions club and sits on the board of directors for Transitional Living Services, an organization that helps homeless veterans.

“The old days of hanging a sign and waiting for the customers to start filing in just doesn’t exist anymore,” Sharp said. “Getting out there is difficult for many body shop owners and managers, but the benefits and rewards can be great. People tell me ‘you know everybody’ and I tell them that’s the idea.”

Sharp takes many of the skills he has learned owning a body shop and communicates them to people in all fields during his motivational presentations. “Being a body shop owner has been a springboard for everything I’m currently doing,” Sharp explained.

“I’ve learned so much working in this industry, but in many ways, the things I’ve gleaned in this business can be used in any industry. Continual learning and getting better is one of the things I really stress, because some people hit a certain age and they don’t want to learn or try new things anymore. But not growing means you’re shrinking and going in reverse.”

Many body shop owners live in a life of scarcity within a world of abundance, Sharp said. “There are wrecked cars everywhere, so there’s no lack of business. But, some shop owners tend to get caught up in things like being suspicious of the insurance companies and the other shop down the street.

They’re working their butts off with no retirement in sight and they’re scared of the future, because the industry is changing every day. I teach them how to no longer live in fear, which allows them to do things they didn’t think they could.”

A final note from Sharp summarizes his approach to life. “Learn to love unconditionally. It sounds easy, but it is one of the most difficult things that people can do. If you can achieve that, other great things will happen for you.”

Alcoa Awards CREF $75,000 Aluminum Training Grant The Collision Repair Education Foundation (CREF) announced that Alcoa Foundation, the philanthropic arm of Alcoa, awarded the CREF a $75,000 grant that will provide aluminum repair focused training and technical presentations to high school and college collision school instructors.

Working together with industry partners, the Collision Repair Education Foundation will bring over 50 collision school instructors into the Chicago-land area in March 2016 for several days of “train the trainer” aluminum repair technical training.

“Alcoa Foundation seeks solutions that reduce weight, improve fuel efficiency, and minimize the environmental footprint of mass transportation,” said Alice Truscott, program manager, Alcoa Foundation. “As aluminum usage becomes more popular in the making of cars with these very sustainable properties, we value partnerships with organizations like Collision Repair Education Foundation that will help prepare the workforce.”

Questions can be directed to 847-463-5244 or Brandon.Eckenrode @ed-foundation.org

Original BMW Parts

ORIGINAL BMW PARTS bmwusa.com

Original BMW Parts and Accessories Fast, Friendly Service and Delivery We Know BMWs Erhard BMW of Bloomfield Hills

Erhard BMW of Farmington Hills

4065 W. Maple Rd., Bloomfield Hills, MI 48301 www.erhardbmw.com

38700 Grand River Ave., Farmington Hills, MI 48335 www.erhardbmwoffarmingtonhills.com

Phone: Fax:

Phone: Fax:

(800) 626-9787 (248) 642-0443

(888) 834-8635 (248) 699-3003 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 21

New Product Showcase

WD-40 Unveils Two New Products at SEMA 2015 with Ed Attanasio

The SEMA Show is an ideal time to introduce new products and that’s why WD-40 presented two new innovative solution-based products in Las Vegas, Nov. 3-6. By continually researching and developing new cutting-edge products to help body technicians and other collision professionals worldwide, WD40 is always looking for a better, easier

because we all know that time is money in any production environment, especially collision repair.”

The new WD-40 EZ-REACH features an attached, 8-inch flexible straw that bends and retains its shape regardless of how much usage it receives and enabling users to get around corners and crevices to deliver WD-40 Multi-Use Product exactly where it’s needed.

“The WD-40 EZ-REACH was designed with our endusers’ needs and wants in mind,” said Tim Lesmeister, vice president of marketing at WD-40 Company. “This new delivery system gives automotive professionals and enthusiasts the ability to reach the unreachable and accomplish difficult tasks in overhead After doing extensive research and actually talking to areas, under the vehicle, or on body shop professionals, WD-40 developed the WD-40 EZ-REACH that features an attached, 8-inch flexible straw specific sections of motors and that bends and retains its shape regardless of how much engines, among numerous usage it receives other uses.” way to fix cars and these two introducThe second new product unveiled tions do exactly that. at SEMA is the WD-40® Specialist® Industrial-Strength Degreaser with PowThe two new products are the WD40 EZ-REACH™ and the WD-40® erSolve Technology™, a solvent that is Specialist® Industrial-Strength Dedesigned to take on serious dirt and greaser with PowerSolve Technolgrease. Its fast-acting formula is 50-state ogy™. The former is designed to better VOC compliant. WD-40 Com-pany meet the needs of automotive profesalso markets the WD-40 Specialist Masionals and enthusiasts who use WD- chine & Engine Degreaser, a water40® Multi-Use Product to get the job based degreaser that uses deep done. And the WD-40® Specialist® Industrial-Strength Degreaser with PowerSolve Technology™ is a solvent that quickly breaks down grease, oil and dirt and works on a variety of surfaces, as well as being safe to use on metals, plastics, rubber, glass and aluminum. WD40 Brand Development Manager Shannon Edwards has already seen a very positive response for both new products, because body techs can now be more efficient and work more quickly by using them, she explained.

“For more than 60 years, automotive professionals and enthusiasts have used WD-40 Multi-Use Product to get their jobs done correctly, but the feedback we were hearing from different industries told us that getting the formula WD-40’s booth at the 2015 SEMA Show was into tight and hard-to-reach places was a big hit. Attendees had their pictures taken in not easy,” Edwards said. “That’s why front of a green screen for fun photos that they could take home and post online we developed the 8-inch flexible straw,

22 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

penetrating foaming action to remove tough, stuck grease.

“This powerful, solvent-based degreaser makes removing tough, cakedon grease, oil and dirt from machinery, engines and equipment easier than ever,” said Dr. Ernest Bernarducci,

vice president of research and development at WD-40 Company. “It’s also the only degreaser on the market that has a permanently attached straw to help you pinpoint where to apply it.”

WD-40’s Smart Straw® sprays works two ways—as a pinpoint stream when flipped up or as a wide spray when flipped down. “Being able to control how and where to spray the product

avoids messy overspray and helps professionals save time and money,” Edwards explained. “We have the finest products in the industry, so that is why we want to come up with better ways to deliver them to the right places. We talked with people in the automotive repair industry and found out that one of their main ‘pain points’ they were encountering was their inability to get the lubricants into hard to reach spots. So, we decided to enhance the delivery system and expedite their processes as a result.”

Edwards is SEMA veteran and knows the importance of shows like this, for many reasons. “This is our playground and a great place to connect with automotive professionals from all over the planet,” she said. “We know that our users know and respect our products, because I think they realize that we’re always looking for ways to help them in fixing cars and making them more efficient.”

Subaru

Ganley Westside

Collision Repair Parts

www.GanleyWestsideSubaru.com

• Delivery area counties: Cuyahoga, Lake, Geauga, Huron, Erie, Medina, Sandusky, Ottawa, Summit and Lorain • Same-day, Next-day, Local Hot-shot Deliveries • Friendly, Fast Phone Ordering • Genuine Subaru OEM Parts Parts Department: rtment: e t • Competitive Pricing • Online Ordering Hours: Mon - Frii 7am - 77pm pm / Sat 8am - 4pm • Huge Inventory

440-788-7060

for all of your

accessory needs d

25730 Lorain Rd., North Olmsted, OH 44070 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 23

Continued from Cover

CIC debates

need for it in the market today. I think our time at CIC could be better spent doing something more productive.”

But Stabler back in January had charged the CIC Definitions Committee with revising the document – which Stabler called a “valuable tool” that has been “used widely throughout our industry – following a vote of CIC participants that found overwhelming support for doing so.

So at CIC in Las Vegas, the committee shared a “working draft” of a revision of the definition. Since its creation in the late 1980s (and revision every few years since), the “Class A” definition attempts to outline the equipment, capabilities, training and regulatory compliance practices that distinguish superior repair facilities.

The committee has posted to the CIC website copies of both the 2013 version of the definition (http://tinyurl .com/2013def) and the current revised draft (http://tinyurl.com/2015draftdef) in a format that allows anyone to offer comment and suggestions to the committee.

One significant change that has been proposed is to define three segments of “Class A” repair facilities: those that do only non-structural or cosmetic repairs, those that do structural repairs, and those that do structural repair on “advanced materials” (such as aluminum).

“It became apparent to the committee that we co Chris Evans uld not continue with a one-size-fits-all approach,” committee co-chairman Chris Evans said in presenting the new draft document. “Is it time to consider three different ‘Class A’ segments? That doesn’t mean that when we present this in final form that there will be three. This is a draft.”

(This aspect of the draft drew criticism from CIC participant Scott Biggs of the Assured Performance Network.

“If I’m a consumer and I have an estimate, do I know whether I’m taking it to a cosmetic repairer or a structural repairer?” Biggs asked rhetorically. “Most consumers don’t know more than the year, make and model of their vehicle.”)

Committee member Rick Tuuri said the training and certification re-

quirements of the Class A shop definition also have been revised in the new draft.

“We want to make sure the training or certification actually applies to the technician doing the job,” Tuuri said. “We’ve all heard about the shop that has one I-CAR-trained or ASEcertified technician, but the question is, is that the technician that’s working on your car? We now say every person that’s doing the job has to have the training and/or certification that’s required to do that job.”

The committee has also proposed a significant change to the “compliance and sustainability” section of the document, eliminating a complex chart of regulatory agencies and requirements that had been added to the 2013 version Rick Tuuri of the “Class A” definition. Instead, the document returns to a simple statement that all “Class A” shops meet and comply with federal, state and local regulations.

That requirement, however, will include a link to a new website (www .ciccomplyandsustain.com) the com-

mittee is developing to give shops state-by-state assistance with environmental and worker safety compliance regulations and sustainability assistance. Evans said that website is still “a work in progress.”

“But we feel as a committee that adding this resource is of real value,” he said.

Evans pointed out that the “Class A” definition is just that – only a document outlining the industry’s view of the topic. CIC is only a gathering place for discussion, not a formal organization. Therefore the definition is not a certification program itself.

“We don’t have an ability or authority to police compliance with this Class A document,” Evans said. “It’s really those who chose to adopt the Class A documents – maybe regulatory bodies, governmental folks, people who manage fleets, maybe some insurers – that if they choose to embrace the Class A document and reference it in their material, they’re the ones who would police or determine compliance in their own way.”

It was that aspect that a number of SCRS representatives said make the document much less relevant today, given the growth of automaker shop

Th The Carcoon A W Features: tttur The T Th he C Carcoon Ca C arcoon America arco Amer Am A America eriiica ca Workstation W Workstation orkk ork ksttati kst ati tiion io i nF Fe F ea e eat atures: a tu es: tures: es

• A massive 179 square feet of filtration area.

• Two huge input filters (over 36sf ) clean the air going through the Workstation.

• Four Paint Arrest Filters (140+ square feet) and two Activated • Charcoal Filters ensure the air going back into the environment is clean and EPA compliant.

Different Diff fferent ffe ren nt Sizes Sizes Sizes Available—Including: S Availab A Availabl ble le—IIncludin ncllud diing: g:

• 13’x11’—Parts, pieces and motorcycles.

• 30’x14’—Any full size vehicle.

• 35’x16’x12’5” tall—As above but also Sprinter vans, small boats, and smaller RVs.

• 60’x16’x12’5” tall—Full size RVs, boats, large trucks, etc.

Lighting: LLighting: Ligh ghtiing g:

• Four large clear windows provide ample lighting.

• Additional stand lights can be placed outside the booth.

24 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

A Smart Solution.

The The Carcoon Car arco co oon on America Am A meric rica Workstation Wo orksta atio on works work wo orks ks the the he same sam sa me and and just ju ust as effectively eff ffecctivvely as as a cross-flow ccrros rosss--fl flow flo fl w paint paiint booth. ootth The Th T he Carcoon Ca C Carrco oon America oo Am me erricca Workstation Work W Work kstation kst ation n is is EPA E A Certified.

Cer fi C fie ed Ideal Ideall for fo or the the busy bus b sy body b dy bod dy shop-mobile sh p-m mob bile technician/smaller techn tech hn nician/smaller nici ian n/sma aller shop sh hop ho p with w th limited lim l mited facilities. fa facil cilliti ities. es

866.910.0899 www.carcoonworkstation.com

certification programs that they feel better set the “Class A” standard in the industry – and include some level of verification and enforcement.

“When the Class A definition was first created, we didn’t have as an industry a lot of the programs that exist today,” Aaron Schulenburg, executive director of the SCRS told the committee in Las Vegas. “There weren’t the delineations and differentiations for shops that are there now. I think one of the things to consider is whether or not the need for this document from this body persists, given the developments that have taken place in other areas of the industry that have filled the need that was once there.”

SCRS board member Amber Alley of Barsotti’s Body & Frame in San Rafael, Calif., said she felt the definition “waters down” the various OEM shop certification requirements which she views as “the gold standard” in the industry.

“It’s dangerous, in my opinion,” she said.

Womble said the definition seemed more needed in the industry a quarter-century ago when vehicles and circumstances were different.

“It was an attempt to give a heads-up to part of our industry on who they should be looking for as their direct repair programs evolved,” Womble said. “No disrespect intended. You all do a great job with this committee. But I would encourage you to flush this and move to something else.”

Tuuri reminded CIC participants in Las Vegas that the committee worked on a revision of the definition based on direction from the CIC body back in January.

“Mr. Stabler asked, ‘Should we or shouldn’t we update the existing Class A document,’ and I think 80-some percent of the people in the room said yes, we should,” Tuuri said. “This is not the Definitions Committee running wilynily and doing something that we [alone] think is a good idea. We’re doing what you told us you thought was a good idea.”

“I think if you would have taken a vote of just the people you’re trying to define, the shop owners, I would say the vast majority of them would tell you you’re wasting your time,” Womble responded.

Committee co-chair Evans said that if the CIC body decides the document has outlived its useful life, the committee is fine with that. For now, he said, the proposed draft is available for input and comment prior to the next CIC meeting, being held Thursday, January 14 in Palm Springs, CA.

John Yoswick, a freelance writer based in Portland, Oregon, who has been writing about the automotive industry since 1988, is also the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www .CrashNetwork.com). He can be contacted by email at jyoswick@Spirit One.com.

Register Your Email for Our

Free

Gerber Opens Location in Estero, Florida

The Boyd Group Inc. announced on November 4 the November 3, 2015 opening of a new collision repair location in Estero, Florida.

The center is well-located near the Interstate 75 highway and about 20 miles south of Fort Myers.

“We are pleased to be adding this new location which will increase our strong presence in the Fort Myers/Naples area,” said Tim O’Day, President and COO of the Boyd Group’s U.S. operations.

“With 52 Florida locations, Gerber Collision & Glass continues to be the leading provider of collision repair services in the state.”

Interested collision repair center owners in the U.S. and Canada are asked to contact Stephen Boyd, Vice President, Corporate Development, Tel: (204) 594-1776, stephen .boyd@boydgroup.com; Kim Allen, Director of Business Development, Tel: (847) 410-6003, kim.allen@ gerbercollision.com

4 Times Monthly E-Newsletter

www.autobodynews.com

One of the Largest VW Dealerships Deale in Wisconsin for Wholesale Parts Business

Largest Wholesale Parts da Dealership in Wisconsin Mazda

Fast & friendly parts staff

dly parts staff to quickly fill your part needs Fast & friendly

Trust the Experts!

• PParts arts t ordered ord dered d by by 3:00 3:00 00 PM will wilillll b be e sh shipped hipped sam same day • Overnight Free delivery available to our rout routes in the Quad Cities, Illinois, Minnesota, & Wisconsin • Premium user in: , Repair Lin Link & Parts Trader Hours:

M-TH 7:30AM - 7PM F 7:30AM - 6PM S 8AM - 4PM

Parts Dept.

888.420.4255 FAX 414.778.0539

19809 W. Bluemound Road, Brookfield, WI

• Parts ordered ed by 3:00 PM will be shipped same day • Overnight Free delivery available to our routes in the Quad Cities, s, Illinois, Minnesota, & Wisconsin • Premium user ser in: , Repair Link, Parts Trader & Mazda Wholesale Parts Advantage Parts Dept.

888.420.4255

FAX 414.778.0539

Hours:

M-TH 7:30AM - 7PM F 7:30AM - 6PM S 8AM - 4PM

19809 W. Bluemound Road, Brookfield, WI www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 25

Continued from Cover

SEMA New Product Awards

Product Awards this year. Winners were selected based on a variety of factors that included quality, marketability, innovation, technology, consumer appeal and more.

First place in the Tools & Equipment Product category went to Nelson Glass Tools for its Automated Bonded Glass Removal System, made by Glass Bot, a company that was founded by Rick Nelson, a former glass technician.

The Glass Bot™ has a top speed that exceeds the fastest of any tool or technique available, according to Nelson. The smooth trigger pull applies power when needed and then slows to a crawl for the technical difficulties of the corners. The compact footprint of the 7” suction cup featured in the system allows access to many locations on a glass part for faster removal. The strong

Nelson is happy to finally win a SEMA product award. “I’ve been inventing solutions for many years and the Glass Bot is the continuation of that,” he said.

“This system is taking the glass industry into the 22nd century, because now

message to the asTech2 unit informing adjusts both horizontally and vertically instantly to fit under any vehicle, withthe shop that the scan is about to begin. out tools or adaptors. You can have it Once the scan is completed, the asTech master technician transmits a full report under a Volkswagen one minute and a school bus the next. The 4,800 lb. cato the shop. By using this device, techs can find out what issue is causing the pacity can be turned into a 9,600 lb. capacity in just a few seconds, accorddashboard warning lights to ing to the company’s web site. stay lit; ensure that all sensor systems are functioning properly; identifying any hidden damage due to collision and other problems that do not cause a warning light, according to a company’s spokesperson.

Another runners-up in the Collision Repair & Refinish (l to r) Sales Rep Alexandra Kelly, Sales Rep Lisa DeLong Product category was Uniand Director of Business Development Lisa Brown from Dolly for its patented car AsTech, who won a runners up award for its web-based dolly system is a portable jack Uni-Dolly rolled into SEMA and captured a diagnostic tool runners up spot in the Collision & Refinish stand that will free up your Product category. From left, President Rick techs don’t need to use knives and this work bay, overhead hydraulic lifts, and Davie and National Sales & Marketing Director product has removed the physical asfloor jacks. An affordable and cost-efKeith Cooksey proudly display their award pects of the work from the process.” fective piece of automotive equipment The winner in the Collision ReUni-Dolly’s President Rick Davie that will increase productivity and is pair & Refinish Product category was much safer to use than floor jacks. Its knows the value of this recognition.

“SEMA is a huge name and to be assoInnovative Tools & Technology for its 6” swivel casters with sealed precision Scangrip Sunmatch Color Match LED, bearings allow a disassembled drive ciated with it is a big deal. We design the only color match work light range train, chassis, sub frame, or car body and manufacture products to make the in the world for any paint, polish, to be placed anywhere in the shop collision industry better and when peocleaning or prep-zone operation, acple recognize that—well, that’s satisfywhile waiting for parts. cording to the company. Supplied with The Uni-Dolly is a car dolly that ing.” a replaceable glass lens resistant to all kind of solvents and tolerating daily cleaning, the long operating time of the Scangrip Sunmatch Color Match LED makes it possible to complete a job without interruption by time-consuming recharging.

One of the runners up in the Collision Repair & Refinish Product category went to AsTech, the manufacturer of the asTech2 device, a remote diagnostic tool that allows collision shops and repair technicians to have a vehicle scanned before or after repair work is done. This ensures that all of the veaCompetitive Pricing hicle’s issues have been fully addressed and all systems are working properly. aFree and Fast Delivery To use it, the technician connects aKnowledgeable Wholesale Parts Staff the asTech2 unit to the vehicle, puts the aLarge Inventory to Serve You Better key in the car, turns the ignition on and connects a battery support so that the Luther Hopkins Honda PH 952.908.8585 car battery won’t die during the scan.

250 5th Ave. South The technician goes to the asTech webFX 952.908.8581 Hopkins, MN 55343 site to submit a service request and then an OEM master technician sends a

Luther Hopkins Honda

The winner in the Tools & Equipment Product category is Glass Bot for its Glass Bot Bonded Glass Removal System. Pictured: Company Owner/Founder Rick Nelson

holding power of the cup provides an anchor for the powerful automotive grade DC motor. A state-of-the-art remote controller provides excellent speed control for precision cutting and with the six-foot cord you can visually watch the cutting action and ensure safety measures are in place, according to Nelson.

As the inventor of several devices that can help automotive window techs,

Free

Start something special.

Register Your Email for Our

4x Monthly EE-Newsletter -Newsletter

www.autobodynews.com

26 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Mon-Th 7:00am-9:00pm Fri 7:00am-6:00pm Sat 8:00am-4:00pm

Phone: Go Further 60 Years a Ford Dealer with over 314 Years Parts Experience!

515.270.9095 800.362.1679 Fax Your Order:

515.270.5008 üDedicated Wholesale Staff üPrompt & Dependable Delivery PARTS HOURS Mon - Fri 7:30am-6:00pm s Sat 8:00am-4:30pm

4545 Merle Hay Road Des Moines, IA 50310

OF DES MOINES • Over $1 Million in OEM Parts • Knowledgeable and Courteous Parts Team • Come see us at our NEW location

The Right Part at The Right Price, Right Now! Hours: Mon- Fri 7:30am-6pm Sat 7:30am-4:30pm

1650 SE 37th Street Grimes, IA 50111

PARTS: 515.276.4913 • 800.342.7045 FAX 515.276.0277

Electronic Parts Cataloging for Faster & More Accurate Service!

• Genuine Kia OEM Parts • Efficient Service on All Orders • Fast & Free Delivery • Parts Specialists On Call

515.727.1815 s 866.412.0152

Fax: 515.309.1412

Hours: Mon-Fri Mon Fri 7:00am-6:00pm 7:00am 6:00pm / Sat 7:30am-4:30pm 7:30am 4:30pm

4475 Merle Hay Road · Des Moines IA 50310 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 27

Industry Awards Presented During CIC at SEMA

James Moy (second from right) of Mid Island Collision in Rockville Centre, NY, receives the National Auto Body Council (NABC) “Award of Distinction” at a presentation in Las Vegas in November. The award honors acts of bravery, philanthropy or selflessness that help improve the image of the industry. Presenting the award on behalf of the NABC were (from left) Chuck Sulkala, Marie Peevy and Nick Notte

Jeanne Silver, co-owner of CARSTAR Mundelein in Mundelein, Ill., became the 100th person (and the first since 2012) to be inducted into the “Hall of Eagles,” entry requires a two-thirds majority vote among the previous inductees. Silver has been active in CIC, the National Autobody Council, the Women’s Industry Network and in her community, and in 2002 was named among the “Most Influential Women in the Industry.” Presenting the award were previous Hall of Eagles inductees Bob Smith (left) and Rick Tuuri

Jeff Silver (c), co-owner of CARSTAR Mundelein, received the I-CAR Chairman’s Award, recognizing his decades of support for that training organization, which he helped create and then led from 1985-1996.

Presenting were I-CAR CEO John Van Alstyne (left) and I-CAR board chairman Joe Laurentino.

Gary Wano Jr. (right) of G.W. & Son Auto Body in Oklahoma City, Okla., receives the “Completely Elite Award” from Robb Young of TenPoint Complete at a ceremony in Las Vegas in November. The annual award recognizes a collision repair organization for consistently high CSI, marketplace innovation, and industry and community involvement.

Mike Loy (right) of Mike Loy’s Collision in Lewisberg, Ohio, received the I-CAR “Russ Verona Memorial Award” at a ceremony in Las Vegas in November. The award honors Loy for having maintained his shop’s I-CAR “Gold Class status for 20 years while Loy has also served on several I-CAR committees, and actively promotes Gold Class in his shop’s consumer marketing. Presenting the award were (from left) I-CAR CEO John Van Alstyne and I-CAR board chairman Joe Laurentino

Marion Rodriguez CARSTAR Mundelein in received the National Auto Body Council (NABC) “Excellence in Community Service Award” for her charitable work that helps improve the image of the industry. Presenting was Nick Notte, the immediate past chairman of the NABC.

Original BMW Parts

bmwusa.com

OUR PARTS. YOUR PEACE OF MIND. Original BMW Parts & Accesories

Sharpe BMW can help you restore their Ultimate Driving Machine to Pre-Loss Condition.

Knowledgeable and Experienced BMW Parts Professionals Same Day Delivery on All In-Stock Parts E-mail or Fax Your Order in for Faster Service and Delivery

Sharpe BMW 1010 28th Street SE Grand Rapids, MI 49508

Experienced and Dedicated MINI Parts staff Large Inventory of Original MINI Parts Prompt Daily Delivery Competitive Wholesale Discounts

MINI OF GRAND RAPIDS 1010 28th Street SE Grand Rapids, MI 49508

888.708.1359 Parts Direct 616.452.1101 Fax Hours: M-F 7-6 / S 8-1

Parts Direct:

888.708.1359

The Best Parts to Get Them Back to the Jungle Free Reliable Delivery Experienced Professional Wholesale Parts Team Shipping Always Available

Land Rover/Jaguar Grand Rapids

1010 28th Street SE Grand Rapids, MI 49508 Parts Direct:

888.708.1359 8

616.452.1101 Fax 61

Original MINI Parts

Hours: Mon-Fri: 7am - 6pm Sat: 8am - 1pm

616.452.1101 24-Hour Fax

Hours: Mon-Fri: 7am - 6pm Sat: 8am - 1pm

©2015 MINI, a division of BMW of North America, LLC. The MINI name, model names and logo are registered trademarks.

28 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

www.thesharpcollection.com www thesh

Chief™ Now Offers Collision Repair Frame Racks and Benches

On November 3, Chief™ added Globaljig® benches, universal fixture systems and other “European style” structural repair equipment to its North American product offering. The new line augments Chief’s existing product portfo-

Andrea Iacucci Ostini, export manager of Bellini Systems (left) and Mike Cranfill, VP of global collision and new business development for Vehicle Service Group (VSG)

lio that includes frame racks, vehicle holding systems, computerized measuring, vehicle specifications and joining equipment like welders and rivet guns.

Chief parent company Vehicle Service Group (VSG) and Bellini Systems, manufacturer of the Globaljig product line, have signed an agreement giving VSG exclusive marketing and distribution rights for Globaljig collision repair equipment in the U.S. and Canada.

“In North America, where the bestselling vehicle for more than 35 consecutive years has been a pickup truck, frame racks remain integral to proper

collision repair,” says Mike Cranfill, VSG vice president of global collision and new business development. “But as car manufacturers continuously evolve their new vehicle designs to meet stringent CAFE standards, we expect the repair methodologies used in European markets to expand deeper into North American shops. As a result, it’s important that we offer our customers a simple, fast and easy-to-use bench and fixture system to supplement their frame racks. After thoroughly evaluating every bench system on the market, we have determined that Globaljig’s system is the most user-friendly. Further, we have supplied Globaljig with Chief computerized measuring systems in Europe for 15 years, so we know the products work together seamlessly.”

Globaljig products are made in Italy and have been approved by a number of vehicle OEMs. They will be marketed under the “Globaljig Presented by Chief” brand in North America. Globaljig Presented by Chief products will be sold through the extensive Chief North American distribution network.

“We believe this partnership will increase market share for both companies and provide greater choices for our customers,” said Erik Larum, Globaljig CEO of North American operations.

Quality Air Breathing Systems By

MARTECH SERVICES C O M P A N Y

We’re serious about the air you breathe Quality Air Breathing Systems designed to provide Grade “D” breathable air from an existing compressed air source, for a supplied air hood or mask.

Belt Unit

Single Line

$89500

$1,49500

Wall Mount

$1,64500

Portable

$2,06000

Plus we offer a complete line of NIOSH Approved masks and hoods.

1-800-831-1525

www.breathingsystems.com “We’re serious about the air you breathe” www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 29

GFS Demonstrates REVO Accelerated Curing Systems

Global Finishing Solutions (GFS) demonstrated its REVO accelerated curing systems during SEMA. Introduced to the industry this past year, all four REVO products utilize short wave electric infrared technology.

erating how fast the coatings dry. We’re not just drying them, we’re curing them from the inside out, so it’s going to be a better repair as well.”

The four products are the REVO Speed, Rapid, Spot and Handheld.

Brandon Lowder, VP of Auto Refinish Sales for GFS, used the REVO Speed and REVO Handheld to showcase how fast primer can be applied and cured with REVO products

“The main benefits are going to be faster repairs and better results,” said Brandon Lowder, VP of Auto Refinish Sales for GFS. “Essentially we’re going to be able to get up to 80 percent more paint shop throughout by accel-

REVO Speed is semi-automatic and best suited for shops that perform large volumes of average repairs on one to four panels. It can accommodate all sizes of vehicles. REVO Rapid, with 12,000 watts of power, was designed

Novol Introduces European Car Refinish Solutions to US & Canada

NOVOL introduced its European-manufactured car refinish solutions during SEMA. Leszek Chudzynski, business development director for USA, said the products have innovative features that meet the needs of modern workshops to

clear clearcoats and performance primers enable fast and effective repairs with the guarantee of the perfect paint job,” said Chudzynski. “They have been developed and tested at the NOVOL R&D Laboratory to support the painter across the

Joe Momber, sales manager at Autobody News magazine with the team from Novol: Grazya Fiksa-Leszczynska; Filip Nowakowski, CEO; Leszek Chudzynski, business development director USA; Zenon Goralski, business development director Canada; and Andrew Cynk, business development manager Canada

enhance the efficiency of the painting process. They are currently being used in Europe, Asia, Australia, New Zealand, the Middle East and Africa.

Chudzynski said the company is targeting to launch its full range of products in the U.S. and Canada. Products are already being used in California, Texas, Alabama and Florida. “NOVOL crystal

whole refinish job.” He said the products have extremely fast drying properties.

“Normally, you would use two or three coats of a clear coat. Our products could manage the same with just one and half coat,” said Chudzynski.

For information, contact Leszek Chudzynski, at l.chudzynski@novol.pl or visit www.novolrefinish.com.

30 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

for full panel repairs or body shops with space restrictions. REVO Spot, with 6,000 watts, is for curing small surfaces and REVO Handheld, with 1,000 watts of power, is lightweight and has an ergonomic handle for fast spot repairs.

“They all use the exact same technology and the same bulbs; however they are scalable to your shop and what your needs are,” said Lowder. During SEMA, he used roll on primer to showcase how fast primer can be applied and cured with the REVO system.

“That process would have normally taken an hour and a half to two hours to dry in the shop,” said Lowder. “We did it in less than 10 minutes with REVO.” Jessica Leinon, marketing sales coordinator for GFS, said there are currently several IR systems in the U.S. “Our application is electric,” she said.

“To us, the benefit is safety and cost savings.”

She said GFS has over 130 years’ experience in the industry with a network of more than 45 distributors across the US and Canada that can support, train and service the REVO products. Contact Jessica Leinon, Marketing Sales Coordinator, jleinon@global finishing.com

Vehicle Software Access from Librarian of Congress

In October, the Librarian of Congress released the sixth triennial set of exemptions to the prohibition of circumvention of the Digital Millennium Copyright Act (DMCA). This refers to the bypassing of technological measures employed by or on behalf of copyright owners to protect their works.

In regard to automotive repair, the document recognizes the growing need for repairers to be able to access and sometimes alter vehicle software.

The final exemption would allow repairers to modify programs that are: “... contained in and control the functioning of a motorized land vehicle such as a personal automobile, commercial motor vehicle or mechanized agricultural vehicle, except for computer programs primarily designed for the control of telematics or entertainment systems for such vehicle, when circumvention is a necessary step undertaken by the authorized owner of the vehicle to allow the diagnosis, repair or lawful modification of a vehicle function.”

The Automotive Service Association’s (ASA) leadership has expressed some apprehension about the telematics language in those exemptions, in that it excludes third-party access to “telematics and entertainment systems.”

Your #1 Source

for Collision Wholesale Parts in Ohio

CLASSIC CHEVROLET

ยง Comprehensive Inventory of High Quality Genuine OEM Parts in our 70,000 sq/ft warehouse ยง Fleet of 23 Wholesale Delivery Trucks ยง Competitive Discounts on all GM Parts including: Buick, Chevrolet, Cadillac, GMC Truck, Hummer & Pontiac

800 -951-7282 800-951-7282 24-Hour Toll Free Fax

PARTS DEPT HOURS: M-F 8am-6pm; Sat 8am-1pm

800-352-7275

6877 Center Street // Mentor, OH 44060 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 31

32 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Please contact these dealers for your Honda or Acura Genuine parts needs.

HO NDA I LL INO IS

M ICHI GAN

MIS SOU RI

O HIO

Honda Superstore of Lisle

Victory Honda

Bommarito Honda

Ch i ca go /Su b urb s

P ly m out h

H a z e lwoo d

Ak ro n

866-874-6632

800-824-4646 734-453-3600

800-731-8270 314-731-8270

330-633-8197 330-633-6060

M 7:30-8; Tue-F 7:30-6; Sat 8-4 Karl_messer@victoryplymouth.com

M-Sat 7-6 Lrowe@bommarito.net

Tue, W, F 8-6; M, Thu 8-8; Sat 8-4 edally@mphonda.com

Zeigler Honda

Ed Napleton Honda

K al am az oo

S t . P e t er s

888-342-1678 269-585-5812

800-875-4190 636-928-4400

M-Thu 7-8; F 7-6; Sat 8-4 bobsmith@zagteam.com

M-Sat 7-6 gethondaparts@napleton.com

M-F 7-5 hondaparts@auto-plaza.com

Schaumburg Honda Automobiles S ch a umbu rg

847-884-8898 847-884-6632 M-F 6:30am-Midnight; Sat 8am-5pm k.kelley@rohrman.com

M INNE SO TA

I ND IA NA

Basney Honda

Brookdale Honda

Mi sh awak a

B roo kly n C en t e r

800-877-7477 574-255-2179 M-F 7:30-6; Sat 8-2

Bob Rohrman Honda Lafa yette

800-488-3537 765-448-1000 M 7:30-8; Tue-F 7:30-6; Sat 8-3 Brho.partsmgr@rohrman.com

Bosak Honda Hig hla nd

800-542-6725 219-922-3102 M 8-5; Tue 8-8 W, Thu, F 8-5; Sat 8-4 davepropeck@bosakmail.com

Honda of Fishers F ish er s

800-806-6404 317-299-3723 M-F 8-6 honda-west@att.com KE NTU CKY

Frank Fletcher Honda C o lu mb i a

573-818-3650

Mike Pruitt Honda

W IS C O NSI N

Russ Darrow Honda M i lwa u ke e

888-318-1671 414-586-5401 M-F 7-6; Sat 7-4; Sun 8-4 hondaparts@russdarrow.com

Wilde Honda Wa u ke sh a

800-899-8900 763-331-6880

M-F 8-5; Sat 8-4 gropp@fletcherauto.com

800-526-3209 262-542-9300

M-Th 7-9; F 7-6; Sat 8-6 parts@lutherbrookdalehonda.com

Frank Leta Honda

M-F 7-9; Sat 8-4 wildehondaparts@gmail.com

Buerkle Honda

888-680-6025 636-336-5003

S t . P aul

S t . L ou is

800-592-9514 651-484-0975

M-F 7-6; Sat 7-5 hondaparts@frankleta.com

M-Thu 8-9; F 8-6; Sat 8-4:30 hondaparts@buerkle.com

Honda of Tiffany Springs

Luther Hopkins Honda

800-875-3911 816-452-3221

Ho pkin s

K a ns a s C it y

800-328-6016 952-908-8585

M-Thu 7-7; F-Sat 7-6 parts@hondaoftiffanysprings.com

M-Thu 7-9; F 7-6; Sat 8-4 tim.lewis@hopkinshonda.com

Roper Honda

Richfield-Bloomington Honda

877-244-6632 417-625-0846

Jo p li n

M, W, Thu, F 7:30-6; Tu 7:30-7; Sat 9-1 dvice@roperauto.com

R ichf ie ld

800-328-2703 612-866-8197 M-Thu 6:30-9; F 6:30-6; Sat 6:30-5 parts@rbhonda.com

Gary Force Honda

OHIO

Jay Honda B e df o rd

B owl i ng Gre e n

800-509-9057 440-786-3363

800-533-6723 270-781-8230

M-F 7:30-6; Sat 8-4 jayhondaparts@gmail.com

M-F 7-5; Sat 8-2 parts@garyforcehonda.com AC UR A O HI O

IL LIN OIS

ILLINOIS

Columbia Acura

Acura of Libertyville

Ci ncinn a ti

L ibe rt y v il le

800-654-3553 513-530-0698

847-680-7333

M-F 8-5:30; Sat 8-12 columbiaparts@mail.com

M-F 7:30-6; Sat 7:30-4 kmilz@acuralibertyville.com

Arlington Acura in Palatine P ala t ine

I ND IA NA

MIN NES OTA

McGrath Acura of Morton Grove M or t o n G r ove

847-470-2309 M-F 7-9; Sat 8-6 acparts@mcgrathag.com

800-991-8438 847-991-9005

Muller’s Woodfield Acura

888-812-1269 317-706-1933

M-W 7:30-7:30; Thu-F 7:30-5:30; Sat 8-3 aaip.partsmgr@rohrman.com

866-475-9280

M 8-8; Tue-F 8-6; Sat 8-5 testridge@edmartin.com

Continental Acura of Naperville

Ed Martin Acura Ind ia na pol i s

H o f f ma n E st a t e s M 7-5; Tue-F 7-6 Sat 8-3 mcavallini@woodfieldacura.com

Buerkle Acura M i nn e a p ol i s

800-717-3109 763-488-1122 M, F 7-5:30; Tu-Thu 7-7; Sat 7:30-4 acuraparts@buerkle.com W IS CO NS I N

Acura of Brookfield Br oo k fi e l d

800-383-3936 262-439-6029 M-Thu 7:30-6; F 7:30-5; Sat 8-4:30 patrick.murphy@zimbrick.com

C hi ca go/ S ubu r b s

888-711-1506 630-960-2175 M-F 7-5:30; Sat 8-4 bobw@conacura.com www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 33

PPG Showcases Products & Painters in Mardi Gras-Themed Booth at SEMA

by Stacey Phillips, Assistant Editor

World-class automotive builders and painters brought their designs to life at PPG’s Automotive Refinish booth during SEMA. The Mardi Gras-themed booth included a line up of artists who an-swered questions, signed autographs and talked about why they use PPG products.

Automotive painter and fabricator Charley Hutton signed autographs at the PPG booth

Autobody News spoke to Charley Hutton, renowned automotive painter and fabricator, af-ter he finished an autograph session with fans at the PPG booth. “Eve-ryone thinks of me as a painter. I also love to do fabrication and the body work part,” he said.

Born and raised in Caldwell, Idaho, Hutton said he always loved cars. “I used

to paint my hot wheels,” said Hutton. “I used to steal my sister’s finger nail polish and use scotch tape to mask off the windows.”

He and his wife Teri opened Charley Hutton’s Color Studio in 2009 in Nampa, Idaho. Over the years, Hutton has been part of many award-winning teams and received numerous industry awards including the Ridler award.

“When I’m teaching my guys and working with my crew, I always explain to them that you have to visualize what you’re making—not sanding for the sake of sanding, you’re creating shapes,” said Hutton. “It is art. We’re sculpting, we’re creating things. Even when you’re fabricating sheet metal, you’re creating these things.”

When he visits schools, he often tells students, “I can teach the skill. I can’t teach passion. It doesn’t matter what you do in life. If you’re passionate about it, you’re going to succeed. Just be happy.”

Hutton joined other well-known names in the industry at the PPG booth including Kenny Youngblood of Youngblood Art; Tom and Mitch Kelly of Kelly & Son Crazy Painters; Dave Kindig of Kindig-It Design; Bobby Alloway, Alloway’s Hot Rod Shop; and Joey Logano, Team Penske.

“SEMA is a great time to see some remarkable cars, meet some outstand-

(l to r) John Parran, director, PPG marketing; John Outcalt, vice president, PPG global refinish; Charley Hutton, owner, Charley Hutton’s Color Studio; Justin Kowallek, PPG segment communications manager; Cindy Schauer (in front), PPG segment communications manager; Cristina Fronzaglia-Murray, PPG manager, marketing communications; and Jocelyn Faenza, PPG social media manager

ing painters and learn about what’s happening in our industry,” said Cristina Fronzaglia-Murray, manager, mar-

keting communications, PPG Automotive Refinish. “Every year we wonder what more these painters can do with our products to astound us, and every year they manage to astound us even more.”

During the show, PPG displayed many custom, restoration and refinish products including the Envirobase® High Performance waterborne basecoat system and the Vibrance Collection® line of custom paint finishes.

“We work on trying to make sure that we’re delivering what our customers are really looking for,” said John Outcalt, PPG’s VP of Global Automotive Refinish. “When I talk about collision repair shops, which is the core of our business, it all starts with listening to our customer and then delivering great support as well as the best product and color solutions.”

Outcalt said that PPG understands that collision centers want to match a car as quickly as possible. “Great color match, easy to use and environmentally preferred technology. To me, those kinds of things are a homerun for us,” said Outcalt. “But being here at SEMA to meet our customers and feel their enthusiasm about what they have seen or heard at the booth is what makes this industry so fun to be a part of.”

From OEM to aftermarket, see all the Collision Parts we have to offer!

• Large Inventory • Exceptional Service

513.782.2829 513.782.2846 FAX

• Genuine Chevy Parts • Ready To Serve You Hours: Mon. - Fri. 7:30am - 6pm Sat. 8am - 12pm 33 West Kemper Rd., Cincinnati, OH 45246

KELLY BMW

Original BMW Parts & Accessories

Large Inventory Competitive Pricing Experienced Staff Phone: 614.471.2277

Parts Direct: 614.337.3090

www.jakesweeneychevy.com

Parts Fax: 614.476.2488

bmwusa.com

www.kellybmw.com Hours: M-F 8am-6pm; Sat 9am-2pm 4050 Morse Rd • Columbus, OH 43230 34 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Original BMW Parts

Prima Welds Showcases Prima Inverter Welders

Prima Welds showcased its Prima Inverter welders during SEMA. These included the 35-pound Multi Torch 5-in-1; and the 18-pound Multi 190 for aluminum, brazing (with or without pulse)

Ray Zitzloff, president of Prima Welds, explained the features of the Prima Multi Torch 5-in-1 inverter welder to SEMA attendees

and steel plus or minus 30 volts 230/1 16 amp power for 200 amp output.

Ray Zitzloff, president of the Florida-based company, said the light-weight, easy-to-use welders re-

duce welding training and set up time in the shop. Zitzloff said Prima was the first to introduce the multi-torch welders. He said the welders are easy to operate and have single processors and common torches that are simple to replace.

“The programs are based on body shop applications and for aluminum, steel and brazing,” said Zitzloff. “Everything is software driven.

A microprocessor runs the unit so it’s an overnight parts exchange from a service standpoint.”

Zitzloff said you select the torch, set the program number, set the metal thickness and weld. Onsite training for the use of the welder is optional, however, it is not necessary. “We also provide remote, live online diagnostics and training,” said Zitzloff. There is also no need for onsite welder training. “We’ve eliminated a lot of training and we also provide remote, live online diagnostics and training,” said Zitzloff. The welders are manufactured in Italy. “With the exchange rate dropping by more than 30 percent, our sale prices have also been reduced by over 30 per cent,” said Zitzloff.

For information, contact (239) 314-7683, emairayz@primawelds.com, or www.primawelds.com.

Race Car Driver Ashley Sanford Visits Herkules Booth

Ashley Sanford, a 21-year-old race car driver, signed autographs at Herkules Equipment Corporation’s booth during SEMA. The company showcased its pneumatic lifts while the racer greeted show attendees.

Race car driver Ashley Sanford and her mother Michele at the Herkules booth

Growing up in Fullerton, CA, Ashley began driving recreationally when she was eight. Her grandpa Ed taught her sand drag racing, which she spent time doing with her parents Michele and Shane. “There are only a few races a year but they were big events for our family,” said Ashley.

“She went slow in the beginning and then when she turned 14 she was going over 100 miles an hour,” said Michelle. “I thought it was insane. I was happy but it was hard.”

Ashley said she was always adventurous and nicknamed by her family

as the Wild Child.’ She recalls seeing photos of her first birthday when she received an electric ATV. Currently, she races in the NH circuit from Southern California to New Jersey. She participated in 14 out of 24 races this season.

“My favorite part would first be the adrenaline rush, from the moment the car starts to the second I hit the parachutes and everything in between,” said Ashley. “There’s nothing comparable to it in the world.” She said her other favorite part is interacting with the fans who have been so supportive.

She was asked by Herkules to sign autographs during SEMA. “We’re just happy to be involved with them and that they invited me to come.”

“When people asked why we asked Ashley to sign autographs at our booth, we told them that racers need to maintain their cars, so who better than someone who needs quality, dependable lifts to make those quick and necessary fixes,” said Kathleen Okray, marketing manager at Herkules.

Based in Michigan, Herkules has been focused on pneumatic lifts for 30 years. All lifts are manufactured in the United States with U.S. steel.

For information about Herkules, contact (248) 960-7011, kathleen @herkules.us or visit: www.herkules.us

MAPLEWOOD TOYOTA

MAPLEWOOD SCION

• Large Inventory of Genuine OEM Parts • Exceptional Customer Service

• Call Us First For All Your Parts Needs • Competitive Wholesale Prices

Parts Dept. Hours: Mon - Thur: 7am - Midnight Fri: 7am - 5:30pm, Sat: 8am - 4pm

651-288-2525

Phone: Fax: 651-490-2652

Serving all of MN and Western WI 2873 N Hwy 61, Maplewood, MN 55109

Parts Dept. Hours: Mon - Thur: 7am - Midnight Fri: 7am - 5:30pm, Sat: 8am - 4pm

Phone:

651-288-2525

Fax: 651-490-2652 Serving all of MN and Western WI 2873 N Hwy 61, Maplewood, MN 55109

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 35

New Products and Techniques Abound at SEMA Apollo Sprayers HVLP Introduces Turbo Pro 3000 for Paint Savings and Eliminating Contamination

Apollo Sprayers International launched its TurboPro 3000 during SEMA. John Darroch, president and CEO of the California-based company, said their previous systems have been limited to being able to cope with no more than two or three body panels at

Donald Vargo, national sales manager; John Darroch, president and CEO; and Bill Boxer, VP of Sales at the Apollo Sprayers HVLP booth during SEMA

a time, mostly for the mobile arena.

“The system we’ve developed has 30 percent more power than the other systems do, which allows you to basically do a complete car,” said Darroch. “We have the ability now to go into a body

shop, plumb it into a spray booth just like you would a compressed air system and then be able to utilize the turbo system in the spray booth and get all of the same paint advantages and savings.

“We’ve had independent tests done showing that you get 40 percent paint savings over traditional air systems when using the TurboPro,” he said. In addition to the paint savings, Darroch said the other main advantage is the turbo system in general, which produces a clean, warm, dry flow of air that eliminates contamination in the air supply. The system doesn’t compress air and due to the high-speed motor, it actually eliminates humidity in the air, which saves time and re-work. No filters or dryers are needed.

Apollo Sprayers International has designed HVLP (High Volume Low Pressure) Turbospray systems, HVLP spray guns and accessories for more than 48 years. All TP models are made in the company’s Vista, CA factory.

Contact John Darroch at (888) 900-HVLP (4857), john@hvlp.com or visit www.TurboProHVLP.com.

CAR BENCH Displays Manta Bench Rack & Contact Evolution

This year, CAR BENCH introduced the New Manta Bench Rack, a dual purpose bench rack system.

“It’s expandable to be an all-purpose bench for all vehicles from trucks

CAR BENCH’s Lorenzo Manfredi, marketing & research development director; Clint Waters, North American manager; and Peter Choate, North American Technical Manager

to Mercedes Benz,” said Clint Waters, from CAR BENCH North America, in Murrieta, CA. Waters said it’s flexible enough to allow shops to work with any type of repair system and is certified by most manufacturers. During SEMA, the company also displayed its new electronic measuring system, the Contact Evolution, with its expanded database that includes domestic, European

Japanese Panel Repair System Demonstrated by Equipment Gateway's Miracle System at SEMA

Shun Kobayashi, am export manager based in Japan, demonstrated how to repair a rocker panel with Equipment Gateway’s Miracle System

ment Gateway. Matthew Bannister, owner of Equipment Gateway, said the panel repair system from Japan has been in use for 30 years but was

introduced just six years ago in the United States.

“It’s a full concept of panel repair for steel and aluminum vehicles,” said Bannister. He said the system is different than others in the industry due to its lift arc technology.

Bannister said other systems that use capacitor discharge are typically for smaller dents.

“With our system, because of the way the key welds on, you can repair some larger damage,” said Bannister. “We’re finding that is showing up at the shops and that’s what they need to be able to do the repair.”

He said the main advantages are the quality of the repair and the time savings. “With our steel system, there is little to no burning on the inside of the panel, which is a big advantage for corrosion,” said Bannister. The company is also offering more adapters for the aluminum system.

For more information, call Matthew Bannister (866) 588-7599, matt@equipmentgateway or visit www.equipmentgateway.com

36 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

ent lengths: 4.0m, 4.5m and 5.15m. All three come with a six-ton lift. Waters said there is maximum flexibility with the bench rack, which can either be mobile on four wheels or installed in a pit allowing drive over and still provide a lifting height of up to 60 inches. For information, call (800) 637-4780, Email Carbenchna@gmail.com or visit www.carbenchnorthamerica.com for more information.

Call Today!

www.TheHailTeam.com

SEMA attendees had the opportunity to view a demonstration of the Miracle System product from Equip-

and Asian vehicles. The Contact is capable of measuring vehicles on its wheels.

The Manta Bench Rack, manufactured in Italy, is available in three differ-

PAINTLESS DENT REPAIR

8882453368

Tools & Training Hail Damage Specialists

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 37

Axalta Coating Systems Acquires ChemSpec USA

by Victoria Antonelli, Online Editor

Axalta Coating Systems, a global supplier of liquid and powder coatings, announced the purchase of ChemSpec USA on November 3 during the 2015 SEMA Show in Las Vegas.

of coatings for the economy segment.

“The team at ChemSpec USA is very excited about the opportunities that the acquisition by Axalta will present to our customers, employees and external partnerships,” added Ron Snow, President ChemSpec USA. “It will allow ChemSpec USA as well as its current and future customers to have huge growth opportunities by having the financial backing and automotive refinish experience that Axalta will bring to our organization.”

Autobody News interviewed Jonathan Purifoy, Axalta Integration Manager-NA Refinish, during the show to find out more about the purchase.

Q: Please give some background on Axalta Coating System’s acquisition of ChemSpec USA.

“We’re very excited about the ChemSpec acquisition,” said Nigel Budden Axalta Vice President and head of its North America operations at the time of the deal. “This acquisition will help us to better understand and enable new growth in the economy coatings segment.”

ChemSpec USA is a manufacturer

A: “We wanted to grow our market share in the economy segment. ChemSpec USA gives us a strong portfolio of products that help meet the needs of customers in this important segment.

Timing for the transaction was good for both parties.

Q: How will this acquisition help the collision repair sector of Axalta Coating Systems?

A:“ChemSpec USA has good distribution, a results-oriented team of sales people with great products and solutions. The ChemSpec USA refinish color system has great color capabilities, is domestically manufactured, and was developed to cover the color space well. We have heard great feedback from customers on the results that they get from the products. ChemSpec USA is in a market space and channel that we would like to develop and grow.

This acquisition complements our company.”

Q: Will ChemSpec USA be rebranded /remarketed now that it is owned by Axalta?

A:“ChemSpec does very well in the economy market space, and Axalta does very well in the premium and mainstream markets. Our goal is to maintain ChemSpec’s nimbleness and entrepreneurial mindset, operating them as a wholly owned subsidiary.

We do not have plans to co-brand or co-market ChemSpec product, or rebrand the company, at this time.”

Q: Will the ChemSpec products continue to be manufactured in the same location?

TOYOTA OF GRAND RAPIDS

Q: What are the most frequent questions you’ve been asked by SEMA attendees concerning the acquisition?

A: “The questions I’ve heard at SEMA are mostly from distributors. Distributors across the country recognize the power of Axalta and the value of ChemSpec products. They want to expand their product offering and together we want to bring the best of Axalta and ChemSpec to the end-user customer without altering ChemSpec brands or personality.”

Axalta and ChemSpec jobbers alike can contact Jonathan Purifoy at: jonathan .p.purifoy@axaltacs.com for more information.

A full description of ChemSpec USA automotive paint products can be found at http://www.montprod.com/ More information on Axalta Coating Systems can be found at www.axalta cs.com

Toll Free:

877-865-3629 Phone:

24 Hour Fax:

262-694-4700 262-694-6853

Your Customers Deserve Genuine Toyota OEM Parts.

• Dedicated Wholesale Staff • Competitive Wholesale Prices • Exceptional Customer Service

A: “The manufacturing plant and headquarters for ChemSpec in Orrville, Ohio, will remain open and functional.

The team is very agile and can manufacture products very quickly.”

7110 74th Place, Kenosha, WI 53142

Serving Serv Se rviing Southeast Southeas astt Wisconsin Wisc Wi scon onsi sin n and an Northeast Nort rtheast Illinois Illi lino nois is with wit w ith h Multiple Mult Mu ltip iple Daily Deliveries Del D eliv iver erie iess and and Saturday Satu Sa turd rday Delivery Dellivery Our Our Parts P rtss Professionals Pa Prrof ofes essi sion o alls have over ove o verr 75 years yea y ea ars r combined com mbined d GM Wholesale Who W ole esa sale le Parts P s Experience Exp E per erienc n e We Carry Carrry Buick, C Bui B uick k, Chevrolet, Chev Ch evro ole l t, Cadillac, GMC GMC Truck, Tru T ruck ck,, Hummer, Humm Hu m er er,, Pontiac Ponttia Po iac c & Saturn Satu Sa turrn Genuine Genuiine Parts G Par P artts Competitive Comp Co mpet etit itiv ive Discounts D sc Di cou oun nts Always; nts Alwa Al w ys y ; Extensive Exte tens nsiv ive e Inventory; Inve vent ntory; Liberal Lib L iber b ral No-Hassle No-H No Has assle Return Retu Re turn rn Policy Polic ollic cy

Parts Dept Dept. Ho Hours: rs Mon., Wed.: 7:30 am - 8 pm Tue.,Thurs., Fri.: 7:30 am - 6pm, Sat.: 8am - Noon

Phone:

877-703-5932

www.toyotaofgrandrapids.com 2555 28th Street SE • Grand Rapids MI 49512 38 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

E-mail:

dlinden@palmen.com

Parts Hours:

M-F 7AM - 6PM; Sat 8AM - 5PM

NAPA/MARTIN SENOUR Unveiled NHRA Superstars & Custom Hot Rods at SEMA

NAPA/Martin Senour’s booth provided something for all SEMA attendees from collision repair to shop professionals, jobbers and automotive enthusiasts. NAPA/Martin Senour SEMA Show highlights included: ● The unveiling/press conference of a 1949 Buick custom coupe, restored by Chris Carlson Hot Rods out of Mulvane, Kansas; it featured the Tec/BASE® premium refinish system color Granite (PCRS23) of the Martin Senour Rod & Restoration Color Deck on the exterior and Dark Blue Denim (PCRC30) for the engine and wheels.

This 1949 Buick is Carlson’s third SEMA Show vehicle in the NAPA/Martin Senour booth. It was chopped 3½ inches in front and eightinches at the rear of the deck lid. The car featured unique shaved door handles and custom items like its inner fenders, core support, dash, floor and firewall. There was a TCI Mustang II front end and four-link rear with a Curry differential, a pancaked and pie-cut hood, rear fenders molded to the quarter panels and its front and rear bumper were even sucked in. ● The other unveil featured a custom build of the Dir-T-Bird (an intensely

modified 1964 Ford Thunderbird), by Caleb Luce of Luce Customs in Albuquerque, New Mexico.

This build featured a modified OEM tri-stage, complete with a unique midcoat, painted in the Vortex® premium waterborne refinish system. It had a full 2000 Corvette chassis with a 500 hp lq4 engine. “The Bird’s” frame, floor work, interior, trunk, engine bay, head tunnels, front and rear fascias were all hand-formed steel. The body was widened three inches and functional brake cooling scoops were built.

The car was just shy of 18 feet long and about 3.5 feet tall. It had a custom three-stage paint job with a rally stripe wrapping everything inside and outside of the car. It also had a fully polished stainless exhaust system. ● In addition, there was a meet and greet autograph session with NHRA Superstar Ron Capps, driver of the NAPA Auto Parts Dodge Charger R/T funny car. Capps’ 20-year career highlights include 45 wins, 90 final rounds reached and a top speed of 320.89 mph.

For more information about NAPA/Martin Senour paints at the 2015 SEMA Show, visit www.martin senour-autopaint.com or call 1-800526-6704.

Valspar Features Celebrity Appearances at SEMA Valspar Automotive provided SEMA attendees a chance to meet, greet and take home the autograph of one or two reality television show celebrities at this year’s SEMA Show.

Valspar’s Custom brand, House of Kolor (HOK), hosted Richard Rawlings and John D’Agostino on Tuesday Nov. 3. Rawlings, owner of Gas Mon-

Valspar Automotive’s booth during SEMA 2015

key Garage and star of from the Discovery Channel’s Fast N’ Loud, posted up from 10:00 a.m. until 11:30 a.m., and D’Agostino, owner of Celebrity Customs, visited from 2 to 3 p.m.

HOK’s creator, famed Jon Kosmoski, also made appearances throughout the show.

Danny “The Count” Koker, Kevin Mack and Ryan Evans, stars of the History Channel’s hit television show Counting Cars were in Valspar’s Refinish booth Thursday,

Nov. 5, from noon to 2 p.m. The cast autographed limited-edition posters and took pictures with fans.

“SEMA is an incredible place to connect with new and long-time customers,” said Valspar Marketing Director, Laura Yerkey. “We wanted to create memorable experiences for everyone who stopped by one of

our booths while also showing off our newly expanded family of automo- tive refinishing and custom brands.

“Whether it’s meeting with our celebrity lineup, checking out a mindblowing custom 1973 Buick Riviera, or placing bids on fundraising items during our Artists 4 Education auction, I think everyone who stopped by grasped our core values and took home a good memory and maybe an autograph or two.”

BLUE SPRINGS FORD Call our Wholesale Parts Hotline Today!

800-248-7760 816-229-3750 816-229-0605 Fax

We’re Open: Mon. - Fri. 7:30am - 6pm // Sat. 8pm - 4pm

• Dedicated Knowledgeable Wholesale Staff • Certified Parts Wholesaling Dealer • Powertrain Distributing Dealer • Over $1 Million in OEM Parts • Competitive Pricing • Online Ordering • Dependable Delivery 3200 South Outer Rd. // Blue Springs, MO 64015 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 39

National Associations

NABC Gives Away 4 Cars at Annual SEMA Luncheon with Ed Attanasio

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

Turri, Chair of the Recycled Rides Committee made a brief presentation, followed by Linda Sulkala, Program Manager for Recycled Rides; Dave Jochman, Chaplain for the Leatherneck Club, Marines Corps League and Terry Lindemann, the Executive Director of Family Promise of Las Vegas,

and refurbished by body shops such as Proficient Auto Body, Caliber Collision, Gerber Collision & Glass, Service King and Jim Marsh Auto Body.

Other companies that contributed parts and services include LKQ Corporation, Axalta Coatings, and AkzoNobel, 1-800 Charity Cars, powered by AudaExplore, a Solera Company, and many other local businesses.

Always opening the luncheon, Chuck Sulkala, NABC Executive Director welcomed all in attendance and kicked off an afternoon of giving.

“This program has grown over the years and it’s very satisfying to see it as it has evolved,” Sulkala said. “Changing lives is one thing we can all do in the collision industry and giving deserving people the gift of transportation is a unique role we can play. If the lack of a vehicle will deter someone’s success for whatever reason, it is our duty to help them if we can. These recipients just need For Chrysalyn and Ny Springer and their four children, a a car to complete their jourcar that would add countless hours to their day, allowing neys and this program enables them to spend quality time with their family instead of them to do that. It’s all about sitting on the bus empowering people and helpdonate refurbished vehicles. All of their ing them to be better and getting them time is 100% donated—including body in a position whe-re they can truly technicians, refinish professionals and flourish. Our recipients become lifeeven estimators—which means that the long spokespeople for the Recycled giving goes a long way and can involve Rides Program and that’s why it’s so 20-30 people in refurbishing one car. wonderful, because it keeps giving This year’s vehicles were donated again and again.”

by Allstate Insurance (GMC Terrain); After Sulkala’s comments, Rick

■ Thomas Mlechick is a Vietnam War veteran who relies on rides from friends for frequent medical appointments, so a new car will help him to complete his Ph.D. and continue his ministry as a chaplain in the Marine Corps Honor Guard.

■ Robert and Shasity Basuil depend on public transportation to get themselves to work, school and day care for their five children, so their new- ly refurbished vehicle will allow then to be more productive and enjoy their family more.

■ For Chrysalyn and Ny Sprin-ger and their four children, a car will add countless hours to their day, allowing them to spend quality time with their family instead of sitting on the bus.

Sherwood Wade-El and his four children, one of which is wheelchair-bound, have been without a car for several “We would like to thank years. Having a car will allow the family to participate all of the insurance compain more school activities and open new employment nies that donate the cars and opportunities for Wade-El all of the shops that refurbish all of which talked about the history of them, back to where they look new,” the program.

Terry Lindemann, Executive DirecFour of the Recycled rides vehi- tor of Family Promise of Las Vegas cles were gifted to families nominated by Family Promise of Las Vegas and the fifth vehicle was presented to a military veteran selected by the Leatherneck Club. The recipients are: ■ Sherwood Wade-El and his four children, one of which is wheelchair-bound, have been without a car for several years. Having a car will allow the family to partic- A dependable car will help Nicole Williams, a single mother ipate in more school activities with three children to achieve her goal of being self-sufficient and open new employment despite having medical challenges of her own said. “It means so much more, because opportunities for Wade-El. ■ A dependable car will help we know (and the recipients know) Nicole Williams, a single mother with that a lot of people really care and are three children to achieve her goal of willing to step up in a big way This being self-sufficient despite having program is special and we’re blessed to be part of it.” medical challenges of her own.

BASF is opening a new automotive refinish training center in Houston, making it BASF’s first training center in the area. The center will be a 3,000-squarefoot training center located at 19345

generation training for every job function required by the collision repair industry. The opening of this facility demonstrates BASF’s commitment to the automotive refinish marketplace

Five deserving Las Vegas families and individuals received the gift of transportation to pursue their dreams and further their careers when they were

GEICO (Hyundai Elantra); Enterprise Rent-A-Car (Chrysler Town & Country); Hertz Corporation (Nissan Juke); State Farm Insurance (Toyota Corolla)

presented with newly refurbished vehicles on Nov. 4 at the 2015 SEMA Show at the National Auto Body Council’s Annual Recycled Rides™ presentation luncheon.

Since 2009, members of the National Auto Body Council have donated 55 vehicles to help a wide range of people in Las Vegas—individuals, families and non-profit organizations that badly need transportation. Nationally, nearly 1,000 vehicles have been donated through the Recycled Rides program since 2007 in which companies representing all facets of the collision industry team up to repair and

BASF to Open State-of-the-Art Automotive Refinish Training Center in Houston in January, 2016 Kenswick Drive, No. 600. The facility will include the latest in virtual and inperson training facilities, state-of-theart spray booths and market-leading application equipment to enable next

40 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

and enhances the value provided to its distribution and collision repair customers in the southwest.

www.autobodynews.com

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 41

Five Things to Know about California’s Bureau of Automotive Repair (BAR)

by Ed Attanasio

If you were at SEMA this year, you probably visited a few bars, but the BAR many body shop owners and managers were talking about does not sell $15 specialty cocktails or plays loud music. This BAR is the Bureau of Automotive Repair and if you don’t comply with their rules and regulations, you could get a hangover that can last for many years.

Jack Molodanof, a California attorney and lobbyist who has distinguished himself in areas of automotive legislative and regJack Molodanof,a ulatory law over the California attorney past 30 years gave a and lobbyist told body shop owners 2-hour presentation and managers how on Nov. 6 at the to “Protect Your SEMA Show as Business from part of the educaFines and tional series offered Disciplinary Actions by the CA Bureau

by SCRS. “Protect of Automotive Your Business from Repair” at SEMA Fines and Disciplilast month nary Actions by the CA Bureau of Automotive Repair” was the title of Molodanof’s comprehensive class.

Molodanof is the go-to lawyer/ lobbyist in California for the automotive repair industry and represents several statewide automotive associations, including the California Autobody Association (CAA) and Automotive Service Councils of California (ASCCA).

Molodanof also serves on the California Bureau of Automotive Repair (BAR) Advisory Group, which provides input on BAR programs.

Here are five important things that we gleaned from this highly-informative presentation:

1) The BAR is a 100% complaintdriven organization The BAR doesn’t normally conduct random shop inspections, so if they’re calling you or knocking at your door, it’s likely that a customer complained.

Free

That’s why we always tell shops to take the Nordstrom’s approach to customer service—placate the customer and keep the BAR away from the door. Bad customer service can bite you on your backside in more than one way, because the BAR may look at your Yelp and Goggle reviews during the course of any investigation. In the 2014/15 fiscal years, the BAR received approximately 15,000 complaints, of which 1,718 (12%) were auto body related, which ends up being roughly one complaint for half of all the shops in the state. BAR has also instituted an Auto Body Inspection Program. Under this program, inspectors from the BAR will examine a consumer’s car at no cost to verify that all repairs listed on the invoice were performed correctly. The BAR will even make house calls or meet you at the local Starbucks to inspect your car, while the consumer is relaxing and sipping a latte.

2) Customers aren’t the only people that can turn you into the BAR Keeping your customers happy is always paramount, but falling down in other areas can also cause a complaint to the BAR. In many cases, insurance companies and competitors will complain about things such as sloppy repair orders, inaccurate estimates, incomplete authorizations and other issues that can potentially ruin your day (or year). The message here is if you do quality work, produce accurate paperwork and operate a transparent and accountable business, you’ll be fine, but remember—everyone is watching you and many of them are not your biggest fans.

3) The BAR is always looking for fraud The cherry on the sundae for any organization like the BAR is uncovering fraud. If the BAR is investigating you for fraud, you won’t know it until they tell you. They won’t warn you or try to help you to make amends with a complaining customer once they smell fraud. The consequences for fraud are serious and can even lead to the loss

Register Your Email for Our

4x Monthly EE-Newsletter -Newsletter

www.autobodynews.com

42 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

of your license, so when the BAR calls, take it very seriously for obvious reasons. Unless you’re inviting the BAR to be at your shop, it’s never a good thing to have a BAR representative at your business. Protecting consumers from fraudulent and substandard work is, and will remain, the BAR’s highest priority.

4) Many problems begin with sloppy paperwork One body shop owner was asked about a recent visit at his shop by the BAR, but he didn’t seem concerned.

“They just wanted to look at my paperwork, including my vendor invoices.” But, we told him—“no, that’s serious.” They’re looking at your paperwork to find fraud. The top five allegations against body/collision facilities cited by the BAR are in order: Negligence/competence; false and misleading statements; estimates/invoices; fraud and authorization. But, if you look closely at all of these, most of them begin with the paperwork; because it provides concrete evidence in any case that the BAR is building against any shop. This is why the accu-

racy and completeness of all your paperwork is so crucial.

5) MSOs are more at risk than the independents If you’re the owner of a Multi-Shop Operation (MSO) then you already know that you can’t be in all of your locations simultaneously. This means that it’s much easier for details to be omitted and/or estimates and invoices aren’t checked for accuracy. It’s just makes sense—an MSO has thousands of moving parts, which presents a wide range of additional problems that an independent does not have. We have seen this scenario more than a few times, when a manager at an MSO’s shop gets a formal complaint from the BAR and then does not tell the owner. The manager is scared and embarrassed, but in the end it becomes a much larger problem than it originally was. The point is this—if you’re an MSO owner (or manager) the BAR is more likely to call, because with more customers the odds are higher and that is why MSOs need to be more careful and thorough in everything they do.

For a fit that will impress.

Free Daily Delivery to the Chicago Metro Area and Northeast Indiana We Will Price Match Aftermarket & Reconditioned Parts Very Competitive Pricing

Order Parts On Line at: www.nissan94.com

Purchasing Nissan OEM repair parts has never been easier. Nissan is now a member of CollisionLink, the most advanced parts ordering network.

Check with your local dealer for details.

Nissan of South Holland 16269 Van Dam Rd. South Holland, IL 60473 Phone: (708) 225-2245 Fax: (708) 225-2242

www.94nissan.com

Parts Hours: M – F 7:30 am – 5 pm Sat 8 am – 4 pm E-mail: eric@94nissan.com GENUINE SERVICE & PARTS

CIECA Names PartsTrader Electronic Commerce Company of the Year PartsTrader® was named the Electronic Commerce Company of the Year by the Collision Industry Electronic Commerce Association (CIECA) Board of Trustees.

Rob Cooper, CEO and Founder of PartsTrader, accepted the award at the Collision Industry Awards presentation held in conjunction with the Specialty Equipment Manufacturers Association (SEMA) trade show in Las Vegas.

“This recognition is tremendous validation of the work we’ve been doing

and I thank CIECA for this,” said Cooper.

“Using the BMS standard for integrations has helped us further develop and enhance the product, allowing us to bring even more value to our repairer and supplier community of users.”

In July 2012, PartsTrader was the first company to officially adopt the BMS standard for all transactions originating from a collision repair facility.

In the ensuing years, the CIECA-created standard has been integral to inte-

gration development between PartsTrader and collision repair technology providers. Use of the standard is a cornerstone of the PartsTrader Technology Partners Program as well as its Parts Supplier Inventory and Shop Management integration APIs. “PartsTrader made a commitment to the use of the BMS standard early in its company history,” said Fred Iantorno, Executive Director of CIECA. “The Board of Directors wanted to honor the com-

pany’s trailblazing path and its contribution to the collision repair industry.”

As part of its work using the BMS standard, PartsTrader has delivered several projects including: ● Estimatics 2-way integration with the three leading systems ● Shop Management Integrations ● Parts Supplier Inventory Integrations ● CIECA Part Code Expansion ● PartsTrader Technology Partner Program

Spurred by the recent series of major recalls as well as the continued development of new vehicle technologies, the U.S. House Committee on Energy and Commerce’s Subcommittee on Commerce, Manufacturing and Trade held a hearing titled, “Examining Ways to Improve Vehicle and Roadway Safety” today. During the hearing, members addressed a legislative staff discussion draft that detailed strategies to improve vehicle safety. Key points included increased reporting requirements for the National Highway Traffic Safety Administration (NHTSA), a comprehensive plan to improve recall completion rates and a series of directives to the automakers, designed to better protect consumer privacy and prevent vehicle hacking.

Mark Rosekind, NHTSA administrator, and Maneesha Mithal, associate director of the Division of Privacy and Identity Protection at the Federal Trade Commission (FTC), served as the hearing’s key witnesses. They were joined by a panel of select automotive industry representatives. In her testimony, Mithal expressed her concern with some of the provisions in the discussion draft, specifically noting potential research complications that could arise from prohibiting all unauthorized access of electronic vehicle data. She explained that security researchers help hold automakers responsible to produce the best product by informing them of system vulnerabilities. Mithal also warned against an

overrepresentation of automakers in the proposed “Automotive Cybersecurity Advisory Council,” saying, “Because any best practices approved by the Council will be ‘by a simple majority of members,’ manufacturers alone could decide what best practices would be adopted...The proposed legislation, as drafted, could substantially weaken the security and privacy protections that consumers have today.”

Rosekind’s testimony took a similar route, highlighting NHTSA’s responsibility to the public to set safety standards.

He also acknowledged concerns with the draft and said, “The Committee’s discussion draft includes an important focus on cybersecurity, privacy, and technology innovations, but the current proposals

may have the opposite of their intended effect. By providing regulated entities majority representation on committees to establish appropriate practices and standards ... the proposals could seriously undermine NHTSA’s efforts to ensure safety.”

Rosekind also noted that the discussion draft included a requirement that state departments of motor vehicles (DMV) notify vehicle owners of recalled vehicles when they register their vehicle or renew their registration with the state DMV. He said in his testimony, “State agencies are one potential touch-point for owners, especially second or third owners of used vehicles. But the costs to establish or maintain such a system are unknown and the technology is not yet in place.”

U.S. House Committee Holds Hearing on Vehicle Safety

VANDEVERE KIA

Parts Dept. Hours: Mon-Fri 7:30am-5:30pm Sat 7:30am-1:00pm

Parts Dept. Hours:

Akron’s Largest KIA Parts Outlet Reliable, Professional Customer Service Express Parts Delivery in our 8 Trucks Your Source for OEM KIA Parts

VanDevere Kia 328 W. Market Street, Akron, OH 44303

VANDEVERE CHEVROLET

800.362.9650 • Akron’s Largest GM Parts Outlet • Express Parts Delivery • Knowledgeable Staff with over 175 Years Parts Experience!

Mon - Fri: 7:30am - 5:30pm Sat: 7:30am-1:00pm Phone:

330.836.4064 24 hour fax:

330.836.4074

800.362.9650 Phone : 330.836.4064 24 hour fax: 330.836.4074

1490 Vernon Odom Blvd.// Akron, Ohio 44320 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 43

Determining Values for Total Loss Vehicles Often Complicated and Controversial

by Stacey Phillips, Assistant Editor

Earlier this fall, Autobody News talked to Robert McDorman from Vehicle Value Experts about total loss evaluations. Based in Vidor, Texas, McDorman works as a third-party appraiser, negotiating with insurance companies to receive higher amounts for consumers whose vehicles are deemed total losses.

Following that news coverage, we reached out to several insurance companies as well as market valuation companies to learn how total losses are determined and how prices are set.

of I.I.I. “For you to get a settlement higher than the book value of your car’s make and model, you will have to submit evidence such as mileage records, service history and affidavits from mechanics to show that your car was worth more.

You’re entitled to the market price of the car you just lost. You shouldn’t get more or less than what you are due.”

Vehicle Value Experts Case Studies After more than 25 years of working in the industry, McDorman began focusing on detailed valuations for consumers

“There are over 3.5 million vehicles deemed total losses each year in the United States,”

—Insurance Auto Auctions (IAA)

All declined to be interviewed.

“There are over 3.5 million vehicles deemed total losses each year in the United States,” according to Insurance Auto Auctions (IAA). “Since 1997, this number has grown significantly, mostly due to vehicle manufacturing changes and improvements including air bags.”

Established in 1982, IAA is a salvage vehicle auction company with more than 165 auction locations.

Twice a year, IAA releases an industry report that analyzes and interprets major industry trends, as well as the industry’s response to the economy.

The findings help IAA analyze the salvage vehicle market.

The six indicators they use include: crushed-car price index, metal prices, vehicle parts and equipment prices, used-car price index, U.S. dollar index and an index of foreign buyers.

“IAA collaborates with sellers to facilitate the sale of vehicles deemed total losses,” according to IAA’s website. “When a vehicle comes to IAA, its experts have a detailed process to inventory the vehicle, prepare it for auction, and load it for transport once it’s sold. IAA’s efforts to provide a vast network of local, national, and international buyers ensure that vehicles sell quickly and for the best possible price.”

Autobody News contacted the Insurance Information Institute (I.I.I.), a New York City-based consumer education organization that is funded by the insurance industry. “Most standard auto policies will not pay to repair a vehicle if the repairs cost more than the cash value assigned to the car,” said Michael Barry, vice president, media relations

and body shops in 2013. “It is my contention as much as 50 percent of the total losses were totaled in error by the insurance companies,” said McDorman.

“I work every day on overturning economic total loss claims and convincing the insurance company to repair the vehicle instead of totaling it out.”

McDorman wrote an in-depth review entitled “The Science of Risk” that outlines the economic impact of such actions from a body shop, lender and consumer position. “It is my adamant professional opinion based on factorial archived data, that the wrongful perceived value computation used

Victoria was involved in an accident while driving the vehicle, of which she was at fault. State Farm estimated the repair costs at $6,375.30 and determined that the market value of the vehicle was $8,336.12. Subsequently, the insurance company notified Terry they were going to total the car.

Terry contacted McDorman and said that she owed $16,951.43 on the car and she had no choice but to release the car back to ChrisDan Captital dba Martin Motors and walk away from her investment in the vehicle.

McDorman conducted a market evaluation report and estimated the fair market value at $9,300.

“State Farm should have repaired the Ceramis’ vehicle,” said McDorman. “Since State Farm solely chose to total out the Ceramis’ vehicle, they should have used a realistic fair market value to compensate all interested parties and they did not.”

Danny Martin of Martin Motors has known McDorman for more than 25 years. “We used to be in competition with each other,” he said. “My son and I used to drive by his car dealerships and laugh about how many wrecked customer cars were in his storage lot. Little did we know these were insurance claims he was working on for his customers that he had financed.” Today, McDorman handles all of Martin Motors’ insurance claims on his customer loan portfolio.

“It is my contention as much as 50 percent of the total losses were totaled in error by the insurance companies,”

–Robert McDorman of Vehicle Value Experts

by the market valuation firms at the direct instructions of the insurance industry on motor vehicles is the driving factor of economic total loss claims.”

His study was based on a situation with Terry and Victoria Ceramis and State Farm Insurance.

Terry and her daughter Victoria purchased a 2008 Dodge Avenger in 2013 from Martin Motors, located in Beaumont, Texas. McDorman said the car was above average, had a clean car fax and no accidents reported.

State Farm Insurance issued full coverage insurance for the owners of the vehicle and ChrisDan Capital, the lender, against the potential loss and/or damage of the vehicle through March 2014. In January of that year

44 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

“The benefit of doing the analysis has been staggering,” said Martin.

“Prior to me employing Mr. McDorman a little over seven years ago to handle the wreck claims on our customer loans, Martin Motors was losing an average of $6,500 a loan on customers’ car loans we had financed that were in a wreck and subsequently totaled out.”

He said they have reduced that number to an average of $3,300 per total loss claim. Martin Motors averages three total loss transactions a month and an average of six collision damage claims a month on the cars they are the lien holder on.

“I wish every lender in the industry could find out that they do not have to take the original offer of set-

tlement from the insurance company,” said Martin. He said most lenders are not aware that the lender who is the loss payee of the collateral can hire a third-party appraiser to receive a fair market settlement, which he said drastically cuts down repossession losses from vehicles that are totaled.

Danny Smith also hired McDorman as a third-party appraiser to help with a 2005 Toyota Camry. His wife was hit by another vehicle and the damage seemed to be limited to the trunk area. S&W Paint and Body in Vidor, Texas evaluated the car, and told the Smiths the cost of repairs would be about $4,500. The other insurance company proposed the value at $5,100 with a $1,500 salvage value, totaling the car.

The Smiths purchased their car new and had driven it for more than 10 years. “It was in excellent condition and we were not ready to purchase another car with notes,” said Smith. “We felt there was no need to total the car and we really wanted to keep it.” The Smiths hired McDorman to conduct a market evaluation report. When the report was submitted to State Farm, the insurance company changed their evaluation to $7,800, which enabled the Smiths to repair the car.

Smith said the evaluations “…offer the vehicle owner a choice in the matter to recover their valued loss instead of being dictated by insurance companies what they must do. It took into consideration every aspect of the car and its uniqueness instead of evaluating it with a dozen similar vehicles on the market.

In this case, it proved it was of more value than those that were compared to it.”

Autobody News contacted State Farm about these situations and total loss claims in general. “We handle each claim on its own merits and cannot discuss the specifics of our customer’s individual claim,” said Roszell Gadson, State Farm Pulic Affairs–Media Relations. “As an organization, we take pride in our customer service. We are committed to paying what we owe, promptly, courteously, and efficiently.”

The following companies declined to be interviewed: CCC, Mitchell, Farmers Insurance and Germania Insurance.

Autobody News will continue to follow this story and welcomes any information from the industry about total loss evaluations. Contact Stacey Phillips at sphillips@autobodynews .com.

Original BMW Parts

bmwusa.com

OUR PARTS. YOUR PEACE OF MIND. Patrick BMW services Michigan, Indiana, Ohio and Illinois*. We can help you get your customers back on the road with Original BMW Parts for their Ultimate Driving Machine. *Free local delivery in Illinois; low-cost, next day delivery to Michigan, Indiana and Ohio

PATRICK MINI 700 E Golf Rd. Schaumburg IL 60173

Parts: M-S 8am - 6pm Wholesale Direct

847.605.4055 847.619.4511 Fax PATRICKMINI.COM

PATRICK BMW 700 E Golf Rd. • Schaumburg, IL 60173

Parts: M-S 8am - 5pm

847.605.4055 847.619.4511 Fax

www.patrickbmw.com

Original MINI Parts Our parts department is always ready to help, whether you simply have a question or wish to place an order for a new part.

Patrick Mini offers shipping to Michigan, Indiana, Ohio and Illinois*. * Free local delivery in Illinois; low-cost, next day delivery to Michigan, Indiana and Ohio

©2015 MINI, a division of BMW of North America, LLC. The MINI name, model names and logo are registered trademarks. www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 45

2015 VeriFacts Achievement in Collision Repair Excellence (ACE) Awards: “The March Taylor Award” and “The John Loftus Award” VeriFacts announced its 2015 Achievement in Collision Repair Excellence (ACE) awards. ACE awards recognize shops and individuals contributing to the advancement of the industry. At Collision Industry Conference in November, VeriFacts Vice President Greg Gray said, “The winners for these awards were picked from the best in the industry. They

(l to r) Mark Olson, David Nordeen, Miro Baliver, Gregory Gray

have an impressive commitment to quality that we want to recognize them for.”

The March Taylor Award and John Loftus Award are earned by individuals who contribute to the success of VeriFacts VQ facilities by excelling in their role.

● David Shugart of Mike Johnson’s Collision operated by DCR Systems, Hickory, NC is the 2015 winner of the

March Taylor Award for Excellence in Automotive Refinishing.

● Jaimes Higuera of Caliber Collision Riverside – Indiana, Riverside, CA is the 2015 winner of March Taylor Award for Excellence in Traditional Material Repair.

NEW & Improved Rivet Gun: PR-5 Riveting System Pro Spot has taken all of your current and future riveting needs and put it ALLIN-ONE easy-to-use unit! The Pro Spot Riveter uses pressure and specialized dies to apply and remove a variety of rivets without heat. For heat sensitive materials, like aluminum, this cold joining process is necessary for rivet application.

Pro Spot has designed & enhanced many features that make the PR-5 the most innovative and versatile Rivet Gun around!

What’s NEW? New & Enhanced Dies, a variety of magnetic dies for applying Self-Piercing Rivets (SPR), Solid Rivets, Flow Form Rivets, and Hollow Rivets. It also has dies for Removing Rivets, Flattening and Cal-

● Rich Fish of Fix Auto USA is the 2015 winner of the John Loftus Award for Excellence in Collision Repair Leadership.

The ACE Award recognizes the remarkable collision repair center that consistently produces and delivers the highest repair quality.

● Caliber Collision, Gainesville, VA is the 2015 winner of the ACE Award for Excellence in Traditional Material Repair.

(l to r) Mark Olson, David Goldstein (accepting for Gainesville, VA), Gregory Gray

● Frank Garibaldi of Chilton Auto Body, San Carlos, CA is the 2015 winner of the March Taylor Award for Excellence in Aluminum and Advanced Material Repair.

● Miro Bilaver of DC Autocraft, Burbank, CA is the 2015 winner of the John Loftus Award for Excellence in

Pro Spot Offers a Look at New Products at SEMA Pro Spot International, manufacturer of welding equipment for the collision repair industry, released a sneak peek of some of their new products at SEMA 2015.

Collision Repair Management.

● Fletcher Jones Motor Cars, Newport Beach, CA is the 2015 winner of the ACE Award for Excellence in Aluminum and Advanced Material Repair.

The Disruptive Innovation award is given to people and companies determining the direction of the automotive collision repair industry. ● Keith Myers of Eurotech, Torrance, CA is the 2015 individual winner of the Disruptive Innovation Award.

● Tesla Motors of Palo Alto, CA is the 2015 organizational winner of the Disruptive Innovation Award.

TX Driver Runs Stop Sign, Slams Into Body Shop

An 80-year old man in Corpus Christi, Texas, plowed his car into a body shop after police say he ran a stop sign and caused an accident.

The elderly driver was leaving the post office on Weber near Saratoga when witnesses say he hit another car and veered off into Caliber Collision Center.

Employees were on their lunch break when they heard a loud boom and felt a shockwave go through the building. The car punched a hole in the outside wall and plowed into an empty restroom.

“That could happen to anybody, scary. You know, you’re kind of wondering what’s going on through his mind because he looked like he was out of it, dazed and confused. You don’t know what’s going on, you know, scary,” said Augustin Nieto.

Firefighters had to cut the car’s door to get the driver out. He and the other driver were taken to the hospital to be checked out for neck and back pain.

Thank you to kristv.com for permission to reprint this article.

www.autobodynews.com C

d Family owne d and operate since 1958

ibrating. A Quick Connect Adapter makes switching arms faster and easier.

New Features: Flow Form System, Lightweight, Deep Throat Arms. Battery system ensures structural riveting cycle regardless of battery power level.

Latest Technology in Precise Aluminum Repair: PS-DA5 Drawn Arc Welder Sophisticated technology, but simple to use—the PS-DA5 applies Pulling Keys and Threaded Studs using Drawn Arc Technology.

We are seeing more and more aluminum stud welding in the collision repair environment. The PS-DA5 is the latest technology in precise dent pulling and stud welding.

These applications are going to be key for aluminum repairs, as more and more aluminum vehicles hit the market.

Many replacement parts may not have the studs included with the parts. You will see a lot more aluminum stud welding in the collision repair environment as well.

46 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Local: 608.884.4436 Fax: 608.884.8215 m morrisons@morrisonsauto.com

Mention this ad and receive

10% Off

77 7 800.866.2277

your next purchase!

www.morrisonsauto.com om 6307 W. State Rd. 59 • Edgerton, WI 53534

Morrison’s Auto Parts is serious about delivering

Quality Auto Parts and Quality Service and our 11 Salespeople to help you get it!

Sherwin-Williams SEMA Booth Devoted to Getting Collision Shops “In The Fast Lane”

In the world of collision repair, if your shop isn’t In the Fast Lane, then it’s probably being lapped by the competition. Sherwin-Williams Automotive Finishes—already the Official Automotive Paint of NASCAR®—recognizes increased productivity and profitability are at the top of every shop owners’ and managers’ list.

That’s why its 2015 SEMA Show display, “In the Fast Lane,” featured an entire booth of innovative products, services and presentations reinforcing the brand’s dedication to helping shops produce zero-day repairs, reduced cycle times and increased revenue.

To kick off these events, booth activities included: ● Press conference, autograph session with eight-time NASCAR Sprint Cup Series™ race winner Clint Bowyer, driver of the No. 15 5-hour ENERGY/ Peak Antifreeze Toyota of Michael Waltrip Racing. ● The unveiling / press conference of a 1970 Plymouth Hemi NST ‘Cuda’— “New School Technology” by Bair Customs, Inc. It featured the Sherwin-

Williams Ultra 7000® Refinish System with a customized color called “Purple Haze” inspired by the Rod & Restoration color collection.

● The unveiling / press conference of a 1961 Cadillac convertible by Lucky Luciano Custom Paint, LLC. It too featured the Sherwin-Williams Ultra 7000® Refinish System with an OE Exact Match Rod & Restoration color chip – PCCL23 (Ivy Green Metallic). ● Attendees also had the opportunity to take a ‘spin’ in a real stock car simulator and try to beat the posted time of NASCAR Sprint Cup Series driver Clint Bowyer. The special Sherwin-Williams No. 150 car was on site at the booth for all comers to take on and try to beat Bowyer’s established time. The fastest lap of each day got to experience a 2016 NASCAR Sprint Cup Series race of their

choice. In addition, Sherwin-Williams donated a sum to The NASCAR Foundation and Emporia Community Foundation in honor of each participant. ● Booth goers also were able to experience a live in-booth demonstration of the new FormulaExpress® 2.0 Color Formula Retrieval System. This is a user friendly, web-based system designed to make color retrieval faster and more manageable for refinish technicians. From simple search capabilities to intuitive color filtering and selection, the company said this system will help improve cycle time, productivity and profit. In addition, FormulaExpress 2.0 works in conjunction with the iFEX® spectro, a hand-held spectrophotometer designed for precise and consistent color measurement. ● Enthusiasts learned about the HP Process™ Refinish System with Air-Dry

Technology. This patented repair process enables refinish technicians to complete one to three panel repairs in 50 minutes or less, producing zero-day repairs. It features air-dry primers and clearcoats that can be sanded or polished after only

15 minutes. At the booth, shop owners got to see how using the HP Process reduces energy costs, decreases cycle times and increases shop profitability. ● SCRS Repair Driven Education Series. Lee Rush, Judy Lynch and Mike Lanza conducted four of the 18 sessions: RDE 4 Compensation Solutions, RDE 7 Process Driven Collision Repair, RDE12 The Lean Office – Organizing the Shop Office for Maximum Efficiency and RDE 15 In-Process Quality Assurance.

For more information about Sherwin-Williams Automotive Finishes, visit www.sherwin-automotive.com or call 1-800-798-5872.

• Over One Million Dollars in Parts Inventory!

Hours:

• Over One Million Dollars in Parts Inventory!

Hours:

• Over One Million Dollars in Parts Inventory!

Hours:

• Over One Million Dollars in Parts Inventory!

Hours:

Mon.-Fri. 7:30am - 5:30pm

Mon.-Fri. 7:30am - 5:30pm

Mon.-Fri. 7:30am - 5:30pm

Mon.-Fri. 7:30am - 5:30pm

www.grahamautomall.com

www.grahamhyundai.com

www.grahamautomall.com

www.grahamautomall.com

Wholesale Manager: Bryan Dwiggins

Wholesale Manager: Bryan Dwiggins

Wholesale Manager: Bryan Dwiggins

Wholesale Manager: Bryan Dwiggins

419-529-1259

419-529-1259

419-529-1259

419-529-1259

Fax: 419-529-2071 bdwiggins@grahamautomall.com

Fax: 419-529-2071 bdwiggins@grahamautomall.com

Fax: 419-529-2071 bdwiggins@grahamautomall.com

Fax: 419-529-2071 bdwiggins@grahamautomall.com

Graham Ford

Graham Hyundai

Graham Toyota

Graham

1515 W. 4th St. Mansfield, OH 44906

1515 W. 4th St. Mansfield, OH 44906

1515 W. 4th St. Mansfield, OH 44906

1515 W. 4th St. Mansfield, OH 44906

Chevrolet Cadillac

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 47

NABR Launches Labor Rate Surveys in AZ, President Discusses Overall Findings

by Victoria Antonelli, Online Editor

National AutoBody Research has added another state’s data to its ongoing labor rate surveys.

System (VRS), so they can get access to all the nationwide data.

“From that data, users can search all the way down to the zip code level or within mileage ranges of their

definitely experiencing results and success and those numbers are starting to grow bit by bit.”

National Autobody Research has also launched a new online library, which stores documents stating whether insurers paid shops for necessary, but not included parts. The studies allow body shops to find out what ‘not included procedures’ insurers are paying for across the country.

particular procedure or operation from getting covered by insurers; I think it’s just more of a market dynamic that’s just out there,” he said. Valenzuela said he’s heard insurers tell shop owners, “We don’t pay for that in your area or in your market.”

“If you read into that, you can see it’s implied that they may pay for it somewhere else,” he explained. “We don’t think geography should have

Survey Results for Arizona as of November 13. Credit: vrssystem.com

“The recent Arizona survey has been a special case because it’s sponsored by three independent shops,” said Sam Valenzuela, President of National AutoBody Research. “Previous surveys we’ve launched have been sponsored by an individual or an association.”

shop,” Valenzuela added. “They can also search for other shops with any type of factory certification and equipment.”

He said he’s slowly starting to see the outcome he was hoping for.

“At a state wide level, it’s a little

Survey Results for So. California as of November 13. Credit: vrssystem.com

The three shops that sponsored this survey are Arizona Collision Center, Lake Pleasant Collision Center, and Vince’s Auto Body, Inc. “So far, we’re getting good responses,” he added. “People are filling out the survey and they’re excited about it.”

harder to see results, because the states are so big and there are so many shops,” said Valenzuela. “But the success is coming from individuals and that is starting to grow.”

He said on November 12, he received a call from a shop owner in California who received a “significant

Survey Results for No. California as of November 13. Credit: vrssystem.com

The organization has also launched labor rate surveys in California, Florida, Georgia, Hawaii, Idaho, Indiana, New Jersey, North Carolina, Ohio, Oregon, Texas, and Utah.

He recommends that shop owners who want to “drill down deeper” go beyond the general survey results and subscribe to the Variable Rate

jump” in his hourly labor rate after making a case from the VRS survey results.

“The shop collected $58 per hour from an insurer that had previously paid in the high $40s, maybe low $50s, because that was the prevailing rate in the area,” said Valenzuela.

“That’s just one example, and we are seeing those examples all over. We are

48 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Survey Results for Utah as of November 13. Credit: vrssystem.com

“After shop owners search for an insurer or procedure, we show them the list of documents we have. These include the dates, the name of the insurer, the actual claim number for that case, the name and address of the shop, and the full list of the non-included procedures that were paid,” said Valenzuela.

He said the online library has been very helpful in allowing NABR to move in the direction of “leveling the playing field” in the industry.

“Shops are having exuberant reactions to the information, because I think they’ve been looking for something like this for a while,” said Valenzuela. “Without this they’ve never really been able to prove or even know that some shop in Florida was getting paid for a procedure that wasn’t being covered in California.”

He added that consistency in payment by insurers to shops is the main goal of the new document search capability.

“We believe if one shop does the work, then they should get paid for it, and if any other shop does the same work, they should also get paid for it,” said Valenzuela. “Practices should not be inconsistent across the country, even though they are today. So, this tool is helping to level that out so shops are fairly paid for their work.”

Autobody News asked Valenzuela whether state laws can play a role in how much shops are paid by insurers for certain procedures and equipment.

“To my knowledge, there are no specific state laws that prohibit any

anything to do with it; it’s a pretty irrelevant variable. No matter where you are, if you do the work, you should get paid, and that’s what we’re trying to help with.”

To view current surveys: http:// www.nationalautobodyresearch.com/ surveys.html For more information on the new Procedures Document Search product, or to submit documents: http://www .nationalautobodyresearch.com/vrsprocedures-search.html *Explanation of the Labor Rate Data Tables: The data in the table above is based on your search criteria and is calculated from the use of Statistics, the science of collecting and analyzing numerical data.

High Rate is the average rate plus two standard deviations (see definition below).

Above Avg. is the average rate plus one standard deviation.

Average Rate is the simple mathematical average of the rates matching your search criteria.

“Standard deviation” is a Statistics calculation, and it measures a data point’s difference (or “deviation”) from the average. It tells us how tightly grouped together or how spread out the data is. When standard deviation is low, then the data is tightly grouped together, which means that most shops tend to charge similar rates. When standard deviation is high, then the data is spread out, which means that shops charge a greater variety of rates.

SPRINTER

MERCEDESBENZ

• Same Day Delivery

Isringhausen Mercedes-Benz 229 East Jefferson Street Springfield, IL 62701 www.isringhausen.com

Parts Hours: Monday - Friday: 7:30am-5:30pm

800.332.6142 217.528.3591 Fax

• Competitive Pricing

Parts Hours: Monday - Friday: 7:30am-5:30pm

Isringhausen Volvo

800.332.6142

229 East Jefferson Street Springfield, IL 62701 www.isringhausen.com

Isringhausen Sprinter 229 East Jefferson Street Springfield, IL 62701 www.isringhausen.com

Parts Hours: Monday - Friday: 7:30am-5:30pm

800.332.6142 217.528.3591 Fax

PORSCHE

VOLVO

VOLVO GENUINE PARTS

• Large Inventory of OEM Sprinter Parts

217.528.3591 Fax

• Professional and Knowlegeable Staff

Isringhausen Porsche 229 East Jefferson Street Springfield, IL 62701 www.isringhausen.com

Parts Hours: Monday - Friday: 7:30am-5:30pm

800.332.6142 217.528.3591 Fax

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 49

Urethane Supply Displayed 6066-CG Nitrocell Nitrogen Plastic Welder at SEMA 2015

Urethane Supply Company, a leader in plastic repair and refinishing for vehicles, displayed its new 6066-CG Nitrocell Nitrogen Plastic Welder at SEMA. Urethane Supply introduced the first commercialized nitrogen plastic welder to the collision repair industry in 2006, and the new 6066CG Nitrocell is the most advanced generation of nitrogen welder yet.

The 6066-CG is designed to generate its own nitrogen gas from shop air and requires no onboard air compressor. Kurt Lammon, president of Urethane Supply Company, said that ompared to other welders, the new 6066-CG is lighter in weight, easier for technicians to maneuver into position and features an easy-to-handle welding torch that can get into tight spots without causing user fatigue.

“Repair shops want to minimize repair times and maximize profits, and we’ve designed the new 6066CG Nitrocell Nitrogen Welder to help them do just that,” said Lammon. “The new unit will help collision specialists reduce cycle times and increase their opportunities to do more profitable labor-based repair of plastic components.”

CREF’s 2016 Spring Career Fair Schedule Announced

As part of the Collision Repair Education Foundation’s (CREF) newly adopted mission that revolves around both supporting high school and college collision school programs and connecting these students with career opportunities, the organization’s initial spring 2016 schedule of career fairs has been announced. These local events will bring together local high school and college collision students and industry employers.

Nearly 1,000 students have already participated in the CREF’s 2015 career fairs that took place in Dallas, Chicago, and Salt Lake City.

2016 Career Fair Schedule: Houston – January 13th Phoenix – February (TBD) Orlando – March 10th Denver – April 14th Seattle – April 21st Chicago – May 4th Nashville, Memphis, Knoxville (1 statewide event) – Week of May 9th Atlanta – May (TBD) Additional dates for Dallas, Boston, Philadelphia, and Charlotte events will be announced soon. Contact Brandon.Eckenrode@ed-foundation .org or 847-463-5244 for information.

Lammon said nitrogen gas welding creates a strong material bond, because it eliminates oxidation of the plastic during the welding process.

Using the shop’s own common air supply, the 6066-CG Nitrocell employs a three-stage filter to clean impurities from the air, and then uses sophisticated membrane technology to extract an endless supply of nitrogen. Lammon said the resulting welding mechanism creates the strongest plastic Urethane Supply welds possible in Company’s 6066-CG today’s repair enNitrocell Nitrogen vironment.

Plastic Welder “Our flow meter allows shops to achieve and maintain a high-quality, repeatable result when repairing virtually all types of plastic components,” Lammon said. “Consistent results help shops meet key performance indicators, and that, in turn, drives more business from insurance companies.”

www.autobodynews.com

Scott Wendel Scholarship Fund Reaches $20,000

Scott Wendel passed away suddenly last April while in Atlanta to participate at CIC. Scott was just 53. His strong support for our industry, both from the automotive claims and collision repair perspectives were significant. Wendel is survived by his wife Shelley, and sons Eric and Matthew whom he lived with in Winston-Salem, NC. He was the beloved brother of Lisa Hathaway, and son of Marge and Calvin Wendel, all of Milford, CT. Wendel touched people in a very unique way, positively influencing the lives of so many of us with a sincerity we all strive to achieve and an optimism we all hope to live by. All who knew him will miss his great sense of humor, humility, commitment to excellence, and unforgettable smile. It was with that in mind, the Wendel family created The Scott Wendel Scholarship Fund. The Wendel family found a way to honor his memory, while benefiting the student-athletes whom he so passionately coached and cared for. The Scott Wendel Scholarship Fund reached a milestone of $20,000 in contributions, with a goal of $25,000.

Shelley said, “We are so thankful for all of the thoughts, well wishes, and remarkable response of the insurance, collision repair, and local communities in honoring Scott. Our family is so very

grateful to all of the contributors, both individuals and companies, over the past months. On behalf of the entire family, Scott’s close friends, the Ronald Reagan High School, and from the bottom of our hearts we can’t thank you all enough.”

“Scott will not be forgotten by the many he positively impacted both within the industry he loved, and just as importantly outside of it. This scholarship fund helps those who knew and loved Scott honor his memory for years to come. For those who may not have been unaware of the opportunity to contribute, nor simply not been in a position to, it’s not too late to do so for this worthy cause,” said Thomas Adams.

Contributions can be made at www.gofundme.com/xjybhc, or by check to: Ronald Wilson Reagan High School Booster Club C/O Scott Wendel Scholarship, PO Box 306, Pfafftown, NC 27040 FEIN 2032353492 501(c)

FOLLOW US ON

INSTAGRAM :

@autobodynews

VeriFacts Names Recipient for Disruptive Innovation Award C

VeriFacts Automotive, LLC recognized Tesla Motors and Elon Musk with the Disruptive Innovation Award at the 2015 Collision Industry Conference (CIC) held in conjunction with SEMA. The company said it is a distinguished honor bestowed to an organization for their leadership in re-writing the future of the automotive collision repair industry.

“As the automotive industry and specifically the collision repair space continues to evolve and change at an increasing pace, there are organizations and leaders of those organizations that are facilitating disruptive business models,” said Gregory Gray, VP of sales and operations for VeriFacts. “A Disruptive Innovator is best described as a trailblazer, a leader or company that is willing to suspend traditional business practices for innovative and beyond leading edge thinking.

The award was received by Omar Rivera, director global service operations and Andy MacDonald, Tesla body repair program manager.

Mark Olson, VeriFacts COO and Gray presented the award.

50 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

THE RIGHT PARTS For Your Collision Job Visit these Genuine Hyundai Parts Dealers

Indiana

INDY HYUNDAI

Indianapolis 7101 E Washington St.

800-592-5170 317-536-1552 Fax

Mon 8am - 8pm; Tue-Fri 8am - 6pm Sat 8am - 1pm inss.partsmgr@rohrman.com www.indyhyundai.com

Minnesota

LUTHER BLOOMINGTON HYUNDAI Bloomington 4801 American Blvd. West

877-801-0641 952-377-2081 Fax

Mon-Thu 7am - 7pm Fri 7am - 6pm; Sat 7am - 4pm parts@bloomingtonhyundai.com www.bloomingtonhyundai.com

Ohio

CLASSIC HYUNDAI Mentor 8460 Tyler Blvd.

440-266-6750 440-266-6763 Fax

Mon-Fri 7am - 6pm; Sat 7am - 3pm gregj@driveclassic.com www.driveclassichyundai.com

Car-O-Liner Welcomed Distributor and Introduced Measuring Software in Preparation for SEMA On October 29, Car-O-Liner® announced Vision2 Electronic Measuring Software for the Car-O-Tronic Vision electronic measuring product line.

The company said that Vision2 software offers an enhanced, user-friendly interface that guides the repair workflow process through automatic centering, measuring and documentation. The improved design allows for measuring of vehicles 20 percent faster than with previous software versions. Additional enhancements to the software include detailed graphics through 3D presentation of the measuring points. Color photos allow for quick identification and verification of each measuring point. Comprehensive reports including photos can be easily printed or e-mailed. All of these features are supported by the growing database of vehicles now exceeding 15,400 worldwide.

“The new Vision2 software will help technicians be more productive through the intuitive and easy-to-use interface that it provides. With shops needing to move more vehicles through the repair process faster, this enhancement to our measuring software meets the needs of both the shop and the customer waiting for their car to be repaired” said Doug Bortz, director of sales & marketing for Car-O-Liner.

For customers who already own

Car-O-Tronic Vision software, the update to Vision2 will be provided free of charge for the equivalent level of measuring software. Customers also have the

Vision2 Car-O-Liner Electronic Mearuring Software

option to upgrade to a more advanced product offering. Contact your local Car-O-Liner Distributor for details.

On that same day, Car-O-Liner® announced that Cronquist Equipment is a distributor of Car-O-Liner equipment with a territory representing the state of Alaska.

Headquartered in Anchorage, Alaska, Cronquist Equipment’s owner, Tim Cronquist, began his career at a young age working in a family-run collision shop and then gaining 16 years sales experience in the PBE jobber business. In 2004, Tim started Cronquist Equipment, LLC, with a focus on sales, service and training of collision repair equipment.

“Working for an innovative company like Car-O-Liner is a great opportunity for me,” said Cronquist, “I am proud to distribute this product line to my customers.”

Bortz added, “Tim comes to CarO-Liner by recommendation from a few of our current distributors as well as our mutual customers throughout Alaska.

With Tim’s extensive experience, customer care skills and established relationships, we are confident and excited about his partnership to represent CarO-Liner in the state of Alaska.”

Tim is an I-CAR Instructor for the state of Alaska, as well as one of the state’s I-CAR Welding Instructors.

To contact Cronquist Equipment, call (907) 346-1777, e-mail cronquisteq@ icloud.com or visit: www.cronquist equipment.com Car-O-Liner introduced a new booth design at SEMA with the theme “Inform & Engage” that encouraged

visitors to meet their local distributor and experience new products and live demonstrations.

Product demonstrations were ongoing during the show and included aluminum MIG welding, aluminum and steel dent repair, demos using the aluminum short circuit welder, and resistance spot welding with the new CTR7 and CTR12000 welders. Live measuring with the new Vision2 electronic measuring software and high measuring point adapter showcased the capability to easily reach points on taller vehicles.

A 2016 Audi TT along with a complete suite of equipment to repair advanced materials was on display in their New Materials Bay. To highlight their EVO fixturing, Car-O-Liner had a unique display of a 2016 Cadillac CT6 body in white that gave visitors the chance to see the repair process up close. In addition, a 2015 Maserati Ghibli displayed on their frame alignment bench represented Car-O-Liner’s comprehensive global OEM approvals that contribute toward OEM safe repair strategies.

Car-O-Liner also engaged attendees through social media. Each day,, the first 100 people who stopped by their booth and took a photo to post on their social pages received a FREE Car-O-Liner t-shirt.

COURTESY

SUBARU It's It'ss How Business It s Not It' Not Jus Justt Our Our Name, Namee, It' Nam It How We Do Bus Busine iness ss

CONTACT OUR PARTS DEPARTMENT:

800-658-3054 P D F : PARTS DEPARTMENT FAX:

605-342-1178 Large Inventory Larg La rgee In Inve vent ntor oryy Local Free Fr ee LLoc ocal al Delivery Del D eliv iver eryy Years Combined Parts Experience 50+ 50 + Ye Year arss Co Comb mbin ined ed P Par arts ts EExp xper erie ienc ncee Call for Details Regarding Reggardingg Longg Distance Deliveryy

PARTS EPARTMENT ARTS DEPA EPARTM RTMENT ENT HOURS OURS:

M-F 7:30am - 5:30 pm p Sat 8 am - Noon Email: parts@courtesysubaru.com 601 East Omaha St. Rapid City, SD 57701 www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 51

IADA Holds Northeast Fall 2015 Repair Conference in VA

by Chasidy Rae Sisk

On October 13–15, the Independent Automotive Damage Appraisers (IADA) Association held their Northeast Fall 2015 Repair Conference at the Doubletree by Hilton in Charlottesville, VA, and at the Insurance Institute of Highway Safety (IIHS).

The educational event, which also included plenty of networking opportunities, “went very well,” according to John Williams, Executive Vice President of the IADA Association. “Attendees included IADA members and insurance material damage managers as well as other associates from the auto-

motive industry.”

The Conference began on Tuesday evening with a Welcome Reception. After breakfast on Wednesday morning, a bus took attendees to IIHS for a Mercedes collision workshop, followed by a presentation on “Parts Pricing and Logistics” by Dave Damon. That evening, IADA hosted a dinner and Sponsor ShowAttendees witnessed crash test of Nissan Maxima at IIHS case back at the hotel.

On Thursday morning, Kim Hazelbaker presented be- parted IIHS’s facility, IADA held their fore a tour of the IIHS facility. Then, member meeting. Williams explains attendees witnessed “a that these types of events are important crash test of a 2016 Nissan as a means “to educate our members as Maxima,” Williams re- well as our clients on the ever-changing counts. “The Maxima was technology and knowledge required to crashed into a stationary estimate and repair vehicles.”

IADA is now actively preparing barrier at 40 MPH. Crash tests at this facility help for its 47th Automotive Vehicle Redetermine ratings for vehi- pair Conference to be held in Charlotte, NC in June 2016. Registration cle safety.”

In the afternoon, atten- will open in December 2015, but the dees enjoyed a seminar on agenda is already available on the as“Test Track and Collision sociation’s website at www.iada.org.

Avoidance” before Closing.

Remarks were given, www.autobodynews.com and after non-members de-

CHECK IT OUT!

Young’s Detail Shop in Mesa, AZ, Warns Against Inflated Insurance Repair Costs

by Marissa Roper, Special to Tribune

A local auto repair shop opens customers’ eyes to the inflated prices of repairs when claiming an accident under their insurance or taking it to large auto cooperations.

“Don’t file a claim with your insurance without coming to us first,” said Pat Young, owner of Young’s Detail Shop in Mesa. “There is no reason for you to file the claim and jack up your premium if you’re not even going to get enough money to fix your car in the first place. We can probably fix it for less.”

Young urges customers to be aware of the inflated prices body shops and insurance companies charge on auto repairs, in order to make a higher profit.

“A lot of it has to do with insurance,” Young said. “Many people will try to file a claim after getting into a fender bender. Say the claim is $700 or $800. The insurance company is going to take their $500 deductible, which only leaves you with $300, and you can’t fix your car.”

However, most repairs can be done for cheaper than it would be to pay the deductible, according to Young, and no premiums go up at car insur-

ance companies.

“People get these outrageous quotes and don’t realize that they can get their car fixed for a reasonable cost, something that they can afford,” said Young. “There’s enough profit in

dealerships, such as Cactus Jack.

Now the shop is doing mostly private work, consisting of detail, repair and paint work.

“We’ve been doing this off and on for over a decade,” Young said.

“We use good products and the finished quality is great.”

According to Young, many of his customers want Young to promote his business and help make people aware of the other options they have when it comes to fixing their car.

“For every customer I get, I get two referrals,” Young said. “People are very happy with what they get at this shop that they didn’t even Pat Young, owner of The Detail Shop, sprays a base know existed.” coat on a refinished car roof on Friday, Oct. 16, 2015.

Young’s Detail Shop’s Credit: David Jolkovski/Tribune hours of operations are bethis type of business, where I can tween 9 a.m.-3 p.m. and according to charge that little and still make a Young, he has no intention of raising profit, instead of other companies that his rates. charge two or three times that price.”

“I tell people to take their car to Young’s Detail Shop, which is a shop around town and get a quote located at 2626 E. Evergreen St. in after the quote I give them, and see Mesa, started in 1999, closed briefly who gives the better quote.” in 2007 and restarted in 2013.

We would like to the eastvilThe detail shop has done work lagetribune.com for reprint permisfor large dealerships and used car sion.

52 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

GYS USA is SCRS’ Newest Corp. Member

The Society of Collision Repair Specialists (SCRS) on November 2 welcomed GYS USA, the importer of GYS Collision Repair Equipment, as its newest corporate member.

San Francisco Bay Area-based GYS USA is the latest to join a group of companies supporting SCRS’s mission to educate, inform and represent the collision repair professional throughout all segments of the industry.

Parent company Advanced Collision Repair Solutions places a high priority on collision repair industry education and spends a time performing hands-on training with auto body technicians.

Advanced Collision Repair Solutions (ADVCRS) now offers training across the West Coast after a two-year pilot period in Northern California, and the company’s goal is to ultimately train technicians nationwide.

“Our training feedback has been overwhelmingly positive, from technicians and collision facility owners alike,” GYS USA and ADVCRS CEO Oliver Woelfel said.

“The training masterfully blends European and American collision standards in order to provide innovative, unique, and invaluable repair techniques. The most rewarding part of this training program is watching the technicians’ skills, confidence, and enthusiasm blossom. Each technician is excited to apply new knowledge and continue working with cutting-edge equipment like GYS’s welding units.

“The effect of GYS coming to the United States is quite significant for the auto body repair industry.

With an emphasis on R&D, handson training, and price advantage, GYS and Advanced Collision Repair Solutions are taking the industry by storm,” Woelfel added.

“Organizations like GYS help advance the collision repairer through the obvious passion their leadership has for hands-on training.

Companies that make education and industry improvement central to their mission tend to gravitate towards involvement in organizations like ours, and we couldn’t be more pleased to have such support,” SCRS Executive Director Aaron Schulenburg said. “We look forward to a long and fruitful relationship through their support as a member, and are exceptionally excited about their contributions in the can’t-miss Repairer Driven Education panel during the OEM Summit.”

For more information, contact info@scrs.com or visit www.scrs.com.

Precise fit and finish, easy installation and a limited warranty direct from KIA — all genuine advantages of genuine KIA parts. Your local KIA retailer has all the parts you need.

NO. DAKOTA Kia of Fargo Fargo

(800) 728-7601

(701) 282-5924 Fax M-F 7am-5:30pm Sat 8am-5pm

OHIO

Montrose Kia Sheffield

(440) 934-6699

(440) 934-5247 Fax

M-F 7:30am-6pm bgordon@gomontrose.com www.montrosekia.com

VanDevere Kia Akron

(330) 836-4064

(330) 836-4074 Fax

M-F 7:30am-5:30pm chevyparts@vandevere.com www.vandevere.com

IOWA

MISSOURI

(515) 727-1815

(636) 728-2513

Kia of Des Moines Des Moines

(515) 309-1412 Fax M-F 7am-6pm Sat 7:30am-4:30pm parts@kiadm.com www.kiadm.com

MICHIGAN Suburban Kia Troy

(248) 341-8052

(248) 519-9660 Fax

chill@suburbancollection.com www.suburbankia.com

Jim Butler Kia Chesterfield

(636) 728-2547 Fax M-F 7:30am-5pm www.jimbutlerkia.com

Lou Fusz Kia St. Louis

(877) 221-4151

(314) 595-4942 Fax

M, W, F 7am-8pm; T, Th 7am-6pm Sat 7:30am-4pm fuszkiaparts@fusz.com www.kia.fusz.com

WISCONSIN

Napleton’s Mid Rivers Kia St. Peters

(888) 816-9729

(636) 926-0683 Fax

M-F 7am-6pm; Sat 7am-3pm bprinster@napleton.com pschnare@napleton.com www.midriverskia.com

Suntrup Kia St. Louis

(800) 727-8496

(314) 815-3060 Fax

M-F 7am-5pm www.suntrupkiasouth.com

Bergstrom Kia of Appleton Appleton

(920) 993-3000

(920) 749-1588 Fax

M, Tu, Th, F 7am-6pm; W 7am-8pm; Sat 8am-5pm anoldner@bergstromauto.com www.bergstromkiaappleton.com

Russ Darrow Kia of Waukesha Waukesha

(262) 896-1151

(262) 896-1188 Fax

Jeff.krueger@russdarrow.com www.kiaofwaukesha.com

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 53

SEMA Show Dazzles Largest Crowd Ever

Audi Genuine Parts

Become an Audi Genuine Parts Fan

Order Audi Genuine Parts from these select dealers.

Illinois

South Dakota

Audi Exchange

Audi Sioux Falls

Highland Park 847.432.5880 847.432.5708 Fax

Sioux Falls 888.540.6399 605.221.0550 Fax

gorejel@audiexchange.com

parts@grahamauto.com

Ohio Byers Audi Columbus 888.804.7895 614.863.1770 Fax M-F 8am-6pm; Sat 8am-2pm wholesaleparts@byersauto.com www.byersimports.com 54 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

Garmat 2015 Sharp Shooter Contest Winners Announced GARMAT USA announced on November 16 the winners of their 2015 Sharp Shooter Contest. This contest was designed to recognize quality paint techs and shop owners that use Garmat equipment.

(l to r) Tony Larimer, Independent Distributor of SATA Spray Guns; Debbie Teter, Garmat USA Marketing Director; Kristen Fankhauser, Finalist from Tom Gill Chevrolet; Valentine Perez, Grand Prize Winner from Toyota of Dallas; Johan Huwaert, President of Garmat USA

Judging was based on the shop owner and paint tech’s dedication to providing quality paint jobs, superior customer service, attention to safety and overall equipment knowledge. Additional questions included an inquiry on how Garmat could improve their Garmat experience with product improvements.

One lucky winner, Valentin Perez, from Toyota of Dallas won a trip for two to SEMA 2015, He was accompanied by his wife Maria. In addition to the trip, Val was awarded a SATA Jet 5000

HVLP Paint Gun, 3M back pack, Garmat Sharp Shooter cap, a Samsung tablet, $500 and a Sharp Shooter Award Certificate.

Five finalists were also awarded two Samsung Galaxy Wi-Fi tablets, (one for the contestant and one for the owner/manager), a 3M back pack, a Sharp Shooter hat, and a Sharp Shooter Award Certificate. The top two finalists were each awarded SATA 5000 HVLP paint guns in addition to their prize package.

The Full List of 2015 Sharp Shooter Winners: Grand Prize Winner: Toyota of Dallas. Dallas, TX Painter: Valentine Perez Manager: Bill Sorley Distributor: Downdraft Systems

Finalists: David Maus Collision Center Sanford, Fla Painter: David Halving Body Shop Manager: Anthony Villanueva Distributor: Filterworks USA Additional award of a SATA JET 5000 HVLP Spray Gun

Tom Gill Chevrolet. Florence, KY Painter: Kristen Fankhauser

Body Shop Manager: Scott Yust Distributor: Archer Equipment Additional award of a SATA JET 5000 HVLP Spray Gun Mannes Collison. Holland, MI Painter: Brian Johnson Body Shop Manager: Scott Johnson Distributor: Altra Products Inc. Drive Collision Freeland, MI 48623 Painter: Joel Searles Body Manager: Tim Garchow Distributor: Altra Products Inc.

Sheboygan Chevrolet. Sheboygan, WI Painter: John Michaels Body Shop Manager: Eric Wiegand Distributor: Wakeman Equipment, Inc

“On behalf of Garmat USA, I would like to personally thank all of the contestants for taking the time to send in or post your applications,” said Johan Huwaert, general manager of Garmat USA. “Having the opportunity to hear your thoughts and suggestions about our paint booths is a priceless opportunity in helping us develop products that truly meet the needs of our customers.”

For more information, contact www.garmat.com / 303-781-6802 / sales@garmat.com

Paying Premiums Will Shift With Self-Driving Cars

The current system of calculating motor insurance premiums places importance on driver-related factors such as age, gender and driving record. However, the introduction of autonomous vehicles will turn the spotlight on vehicle-related parameters. As the motor insurance business goes through this transformation, the future holds vast potential for novel risk evaluation models.

A new report from Frost & Sullivan, Impact of Automated Vehicles on Motor Insurance Market, finds that motor insurers will move away from the driver-centric strategy to follow one or a combination of three models as automated vehicles become common: productcentric evaluation, brand-centric evaluation and system-centric evaluation “Along with higher product liability, the responsibility of insuring the vehicle will shift from vehicle owners to manufacturers,” said Frost & Sullivan Automotive and Transportation Senior Research Analyst Kamalesh Mohanarangam.

For access to information on this research, visit: http://ow.ly/ Tqm0g

MINNESOTA

SOUTH DAKOTA

Luther Westside Volkswagen Minneapolis

Graham Automotive Sioux Falls

888-289-9211 Fax: 952-374-0705 M-F 6am-9pm

al.estuesta@westsidevw.com www.westsidevw.com

OHIO Brunswick Volkswagen Brunswick

Toll Free: 330-460-7080

888-540-6399

Fax: 605-221-0550

parts@grahamauto.com

WISCONSIN Hall Volkswagen Brookfield

888-420-4255

M-Thu 7:30am-7pm F 7:30am-6pm; Sat 8am-4pm

hallparts@hallcars.com

Direct: 330-460-7080 Fax: 330-460-7082 M-F 8am-6pm; Sat 8am-4pm

www.brunswickautomart.com

Byers Volkswagen Columbus

888-804-7895

Fax: 614-863-1770 M-F 8am-6pm; Sat 8am-2pm

wholesaleparts@byersauto.com www.byersimports.com

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 55

I-CAR® Announces Organizational Changes, Strengthening and Expanding the Leadership Team

I-CAR®, the Inter-Industry Conference on Auto Collision Repair, announced on November 2 several key organizational changes intended to further the vision and mission of the organization, serving the industry’s growing and evolving need for education, knowledge and related solutions.

Nick Notte will shift from his current role as Director, Finance and Operations to the role of Director, Business Development. In this role, Notte will be responsible for the Collision Repair segment, the Field team and the Education segment, helping to align these connective key touch points under one leader that together serve I-CAR’s principal customer base: Collision Repairers.

John Van Alstyne, CEO and President, provided insight into Notte’s role change, sharing, “Nick joined I-CAR in August and his immediate contributions brought new dimension to the leadership team, working to advance the vi-

sion of serving ‘every’ person in the collision repair industry,” Van Alstyne said.

“Working closely with the Field organization, Nick has been contributing in numerous ways, while lending the breadth of his prior experience leading Sterling and other major industry organizations to help progress I-CAR’s sales and marketing program development. It became evident that Nick’s experience and capabilities would be very beneficial to advancement of the I-CAR vision across the Collision Repair segment; driving programs to inspire more shops to train, listening to and representing the voice of the repairer community, and helping to shape programs that better serve our customers. I am very pleased that Nick has taken on this new role.”

Elise Quadrozzi has been promoted from Director, Segment Development for Insurance to Director, Business Development, with responsibility for ICAR’s Insurance and OEM segments,

Product Management and Segment Support including Customer Care. Quadrozzi joined I-CAR in January 2014 after serving two terms as Board Chair on the ICAR International Board of Directors and holding the position of Director of Claims for Houston International Insurance Group (HIIG). Quadrozzi’s contributions over the past two years have strengthened I-CAR’s relationships in the Insurance sector, as well as built support and program collaboration across segments.

John Bosin, currently Director, Segment Development - OEM, has announced his retirement in the first quarter of 2016. I-CAR wishes Bosin all the best in the next phase of his life, and is excited to announce that he will be transitioning his responsibilities over the next few months to Mark Bochenek who joins ICAR today in the role of OEM Business Development Manager. Bochenek is an automotive industry sales and general management professional, most recently

with TTi Global, a large training firm that focuses on OEM training programs. Prior to TTi, Mark spent time in the technical staffing business and also service documentation publishing and distribution for large organizations like MSX and SPX – Valley Forge.

I-CAR also announces the promotion of Keith Risley to the role of National Field Manager. Risley has held several Regional Manager positions with I-CAR as well as Claims leadership roles with Nationwide Insurance and Allstate, and he grew up in the industry working at his parent’s repair shop. Risley’s knowledge of the industry from both the collision repair and the insurer perspectives will serve him well as he helps I-CAR advance the Field ecosystem, improve segment support, expand segment engagement and evolve Committee programs.

I-CAR welcomes and congratulates these team members on their new positions.

Aging Vehicle Fleet Continues to Create New Opportunity for Automotive Aftermarket, IHS Says The continued trend toward an older vehicle fleet presents unique opportunities for the automotive aftermarket, according to Mark Seng, global aftermarket practice leader for IHS Automotive, during a presentation to industry executives at the Automotive Aftermarket Products Expo (AAPEX) on November 4 in Las Vegas.

Seng and other leaders from the aftermarket and commercial vehicle teams at IHS Automotive, part of IHS Inc. are taking part in the convention program this year.

In the US, IHS Automotive anticipates the average light vehicle age will continue to rise but will do so more slowly than seen in the years following the 2008-2009 recession. While average age increased 15 percent from 20072014, it will increase only about 3 percent by 2020 from its current level of 11.5 years. This is roughly the same rate of increase that was seen in the five years prior to the recession.

This also suggests the “sweet spot” for the aftermarket will reflect changes as well. Vehicles new to five years old will grow 24 percent by 2020, while vehicles 6-11 years of age will decline 11

percent and vehicles 12-plus years old will grow 15 percent, according to IHS estimates. The fact that these oldest vehicles are growing in number is a great trend for the aftermarket repair business.

In fact, by 2020, there will be approximately 76 million vehicles in operation (VIO) that are 16 years old or older, up from just 35 million in 2002.

“The aftermarket may need to begin thinking differently about the repair ‘sweet spot’ as vehicles age and consumer behaviors change. Success will require that businesses adapt to the evolution in a timely manner,” Seng said. “Nimble aftermarket organizations that embrace and prepare for the changes underway will have the greatest opportunity to succeed moving forward.”

VIO by the Numbers Global light vehicle population, or vehicles in operation (VIO), will experience substantial growth – 27 percent by 2021 – to 1.4 billion vehicles, according to IHS; and rise to two billion by 2040.

VIO in the United States will also experience nice growth increasing in size by just more than 9 percent over the same

time period. This is driven by both the huge gains in new vehicle sales – expected to hit 17.3 million units in 2015 - and the fact that vehicles are simply lasting longer than ever before.

Vehicle Mix Shifting, Imports Gaining U.S. light vehicle sales continue to be dominated by compact CUVs, traditional mid-size sedans, traditional compacts and full-size pickups, which collectively represented more than 58 percent of new vehicle registrations in 2014. IHS Automotive expects the shift in favor of CUV designs to continue in the near term as well, while compact and mid-size sedans also maintain their dominance.

In addition, the mix of domestic versus import vehicles in operation in the U.S. is shifting, with import cars now representing 27.3 percent share, while their light truck counterparts represent 15.7 percent, an increase of nearly 10 percent collectively since 2007. Domestic cars are down nearly two percent in the timeframe, to 37.4 percent of VIO, while domestic light trucks represent 19.6 percent share of VIO, down nearly 8 percent since

2007 gaining 4.3 percent share.

This presents an opportunity for the aftermarket to build business strategies to service the growing numbers of import vehicles on U.S. roads. By 2020, IHS Automotive estimates imports will represent nearly 47 percent of the U.S. light vehicle VIO.

Global “Mega” Platforms Drive Opportunities The industry is looking forward to 100+ million sales by 2020, according to IHS Automotive forecasts. Additionally, by 2021, nearly 60 percent of light vehicle production is expected to be built on global platforms.

OEMs are expected to double production volume per platform by 2021 as well, Seng said. This trend includes a shift to more modular architecture and standardized components across vehicles sold around the world.

“Aftermarket suppliers must start planning now to understand global vehicle markets,” Seng said, “and identify where components will be the same and work to develop a global product and supply chain strategy to be competitive in the future.”

Four Collision Schools Awarded GEICO Grants Through Collision Repair Education Foundation

The Collision Repair Education Foundation announced the winners of GEICO’s collision school grants for 2015:

Cuesta College (San Luis Obispo, Calif.)

Eastfield College (Mesquite, Texas)

Monroe Tech Center (Leesburg, Va.)

Tidewater Community College (Chesapeake, Va.) Each of the winning schools applied for a grant from the Ultimate Collision Education Makeover program, and each will receive $5,500 to purchase items off their collision

56 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

tool, equipment and supply wish list from their application. The winners were named Nov. 3 at the Education Foundation’s industry reception held at SEMA in Las Vegas, Nev. “We are honored to support training in the collision repair industry,” said Bill DeGrocco, assistant vice

president of GEICO. “With the continued complexity of today’s automobile we recognize the importance of developing the appropriate skills, have the proper equipment and technical education in auto collision repair. GEICO is happy to support these schools.”

INSIST ON GENUINE

GM PARTS Only Original Parts Protect The Vehicle’s Value.

CALL ANY OF THESE WHOLESALE WH PARTS DEALERS BELOW. Kentucky

Missouri

Glenn Buick GMC

Lou Fusz Buick GMC

LEXINGTON

800-880-5020

859-263-5022 859-263-8527 Fax

M-F 7:30 am - 5:30 pm Sat 8 am - 5 pm

aworkman@wgautogroup.com

Michigan

SAINT LOUIS

800-325-1492

314-595-2795 314-595-2790 Fax

M-F 7:30 am - 5:30 pm Sat 7 am - Noon gmparts@fusz.com

Alma Chevrolet Buick GMC

Roper Buick GMC

888-229-2336

417-625-5550 417-625-5553 Fax

ALMA

989-463-0456 Fax M-F 7:30 am - 6 pm

parts@almabuickgmc.com

JOPLIN

800-743-0311

Rosedale Chevrolet

Gateway Chevrolet Cadillac

651-639-2120 651-639-2192 Fax M-Th 7 am - 8 pm F 7am - 6pm Sat 8 am - 4:30 pm

parts@rosedalechev.com

MENTOR

800-951-7282

FARGO

800-342-4260

701-282-8880 701-277-4565 Fax M-F 8 am - 7 pm Sat 8 am - 4 pm

Sweeney Chevy Buick GMC YOUNGSTOWN

800-476-0760

800-352-7275 24-HR Fax M-F 8 am - 6 pm Sat 8 am - 1 pm

330-726-2297 330-726-0709 Fax

Jake Sweeney Chevrolet

M-F 7 am - 5 pm

mattf@sweeneycars.com

VanDevere Chevy

CINCINNATI

513-782-2829

513-782-2846 Fax M-F 7:30 am - 6 pm Sat 8 am - Noon jakesweeneychevy.com

AKRON

800-362-9650

330-836-4064 330-836-4074 Fax

M-F 7:30 am - 5:30 pm chevyparts@vandevere.com

bbronson@roperauto.com

North Dakota

800-247-0585

Classic Chevrolet

M-F 7:30 am - 5:30 pm

Minnesota

ROSEVILLE

Ohio

Wisconsin

Ivan Gandrud Chevrolet GREEN BAY

800-242-2844

920-468-3658 920-468-3673 Fax M-F 7 am - 7 pm Sat 7 am - 2 pm

parts@gandrud.com

Palmen Buick GMC Cadillac KENOSHA

877-865-3629

262-694-4700 262-694-6853 Fax M-F 7 am - 6 pm Sat 8 am - 5 pm

dlinden@palmen.com

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 57

Service King Joins Progressive in Keys to Progress Veterans Day Giveaway Service King Collision Repair Centers, as part of its continued pledge to serve military families across the country, partnered with Progressive Insurance this Veterans Day for its annual Keys to Progress® initiative.

As part of the partnership, Service King teammates volunteered time and resources to refurbish five vehicles used in donations to veterans and their family members at various Progressive Service Centers across the U.S. Service King is one of several National Auto Body Council members partnering with Progressive in the giveaway of more than 130 newly-refurbished vehicles as part of the 2015 Keys to Progress® event.

The giveaways are also made possible through the efforts of parts vendors, local charity organizations and many more key players.

“Partnering with Progressive in its Keys to Progress initiative aligns with our greater mission of serving veterans across the country,” said Chris Abraham, Service King CEO. “The selfless sacrifice our military veterans make to protect the liberties and freedoms that we enjoy every day has inspired our team to give back in every way we

ITW Evercoat Launches New Body Filler

ITW Evercoat, a leader in professional collision repair chemicals, announced the launch of Rage® Ultra XTRA extended work time body filler. Featured in the new products showcase during SEMA, Rage Ultra XTRA Body Filler gives body repair technicians worktime flexibility according to their needs—up to 40 minutes at 75°F (24°C) using traditional catalyst and catalyst ratios. Rage Ultra XTRA can be mixed with Rage Ultra at different percentages.

“Rage Ultra XTRA is a true revolution in body filler technology and demonstrates Evercoat’s industry innovation leadership” said Marvin Gillfillan, VP and general manager of ITW Evercoat. “Rage Ultra XTRA is part of our new proprietary dent repair system that features products that can be adapted for repairs of most any size or temperature condition. This system of products was developed for body shop technicians who need application flexibility, high quality, and increased productivity … this system does it all.”

Rage Ultra XTRA is available in one gallon containers (Part # 100144) and 16 ounce pouches (Part #100145).

can. We’re honored to extend our gratitude in the form of five newlyrefurbished vehicles to help these deserving heroes move forward in life.”

Service King teammates joined in giveaways at Progressive Service Centers in Altamonte Springs, FL, Malvern, PA, Oklahoma City, Federal Way, WA, and West Palm Beach, FL. In addition to the Keys to Progress® event, Service King is in the midst of its Mission 2 Hire initiative, which aims to hire 500 military veterans and family members in the next five years.

The Keys to Progress initiative is made possible each year as Progressive, together with NABC member collision repair centers, collaborate to recycle and donate vehicles for use in the program.

Collision repair professionals then volunteer to restore each vehicle to like-new condition in time for donations to deserving military families and organizations.

Since 2013, Progressive’s Keys to Progress® and its partners have provided more than 300 deserving military families and organizations with reliable transportation.

Auto Body Repairers Team with Progressive Insurance to Donate More Than 130 Cars to Veterans

To honor their service to our country, more than 130 veterans across the country each received a completely refurbished vehicle on Veterans Day as members of the National Auto Body Council teamed up with The Progressive Group of Insurance Companies for its third annual Keys To Progress car giveaway.

Keys To Progress is an extension of the National Auto Body Council’s Recycled Rides™ program and is the single largest one-day vehicle donation.

Recycled Rides is an industry-wide program in which companies representing all facets of the collision industry collaborate to repair and donate vehicles to individuals and organizations in need.

Collision repair members of the National Auto Body Council volunteered resources and time to repair the vehicles which were presented at 60 Progressive Service Centers. A number of other National Auto Body Council members contributed parts and materials for the vehicle repair.

“We commend Progressive for its leadership role to support our military men and women by providing the gift of reliable transportation. We are proud to be part of this great effort for the third

year in a row,” said Chuck Sulkala, NABC Executive Director. “Keys To Progress is a wonderful opportunity for our members to collaborate with colleagues to give back to their local communities. This truly exemplifies the professionalism and integrity of the collision industry.

Other partners in the Keys To Progress event include: Enterprise Rent-A-Car which provides insurance for each donated vehicle for the first six months, and also provided free car rentals to transport families to the Progressive Service Centers for the event as needed. The insurance policies are written by Progressive.

VRC Investigations, a veteranowned and operated organization, helps support the recipient selection process each year.

The Original 1-800-Charity Cars, powered by AudaExplore, a Solera Company, donates resources to facilitate titling and registration of vehicles for recipients.

Salvage partners Copart and Insurance Auto Auctions (IAA) donate some of the vehicles.

Local charity partners helped to identify the most deserving recipients in each region.

Nominations Open for WIN’s Most Influential Award

Women’s Industry Network (WIN®) announced that nominations for the prestigious Most Influential Women Awards opened on Monday, November 2 and will be accepted through Thursday, December 31, 2015.

The winners will be recognized at a Most Influential Women gala held during the 2016 WIN Educational Conference, May 2-4, 2016 at the Hilton Tampa Downtown in Tampa, FL. Nominations of women working in any segment of the collision repair industry across the United States and Canada are welcomed, and WIN membership is not a requirement.

Once again, WIN has retained an independent consultant to interview those who have been nominated for the award so that WIN can remain unbiased in the selection process.

Established in 1999 by AkzoNobel, the Most Influential Women program has recognized close to 85 women who have enriched the collision repair industry with their leadership, vision, and commitment to excellence.

The 2016 nomination form may be downloaded from the WIN website at www.womensindustrynetwork.com

58 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

The following dealerships are eager to serve your needs.

Call your local Subaru collision parts specialist today!

OHIO

Brunswick Subaru

SOUTH DAKOTA

Courtesy Subaru

Brunswick Toll Free (888) 460-7080 Direct (330) 460-7080 (330) 460-7082 Fax Mon.-Fri. 8-6; Sat. 8-4 www.brunswickautomart.com

Rapid City (800) 658-3054 (605) 342-1178 Fax Mon.-Fri. 7:30-5:30; Sat. 8-Noon parts@courtesysubaru.com

Columbus (888) 804-7895 (614) 863-1770 Fax Mon.-Fri. 8-6; Sat. 8-2 wholesaleparts@byersauto.com www.byersimports.com

Waukesha (800) 903-2434 (262) 544-1913 Fax Mon.-Thu. 7-7; Fri. 7-5; Sat. 8-4 parts@gowilde.com www.wildesubaru.com

Byers Subaru

WISCONSIN

Wilde Subaru

Assured Performance Announces 5-Star Business Performance Program Assured Performance Network announced the official launch of their 5Star Business Performance Program.

While the Assured Performance/OEM Certification program focuses on the shops “technical capability”, their new 5-Star program helps the shop to improve their “business capability” aimed at exceeding the industry’s highest levels of performance and attainment of their personal success goals. The 5-Star program provides shops with an in depth business analysis resulting in a confidential self-assessing rating and ranking. Then, the shops get a business improvement action plan, expert coaching, and ongoing KPI monitoring.

Upon enrollment in the optional program, shops go through a performance analysis determining areas of weaknesses and opportunities for improvement including production management, marketing, sales, customer service, financial management, HR management, and technical proficiency.

Shops receive in depth improvement plans, KPI dashboard, and alerts when performance slips below goals and timelines. Unlike industry programs that use shop rating to penalize shops, through the Assured Performance program, participants are actually rewarded and use the confidential rating and rank-

ing for self evaluation and blind benchmarking with similar businesses, according to a company press release.

Also according to this press release, shops now have an independent and confidential source to help monitor and improve their performance based upon KPI’s and business practices that are in their best interest for efficiency and profitability. Shop performance information is confidential, never shared with third-parties, and is only accessible by the participating shops who elect to enroll in the optional program. The program is designed for independent and dealership body shops. Already, nearly 1,000 dealership body shops are enrolled in the program.

“Our 5-Star program is driving shops to levels of performance previously unimaginable. Our shops are already in a league of their own because they are technically compliant to perform advanced repairs,” stated Michael Quinn, Executive Vice Pre-sident of Assured Performance. “Now we are empowering them to further distinguish themselves in their marketplace by focusing on proven best practices, KPIs, and financial performance.”

Assured Performance has built and launched these business development services to ensure that the entire

Assured Performance Certified Repair Network is both the most advanced repair capable and the most efficient and effective shops, and representing the best repair choice in every market.

“A shop can be technically capable, but if they are not a healthy business, they are not the best choice as a Collision Repair Provider,” stated Aaron Clark, Vice President of Technical Compliance. “We are doing what it takes to make sure our Certified shops are also the best performing businesses in the industry!”

Assured Performance Appoints Leanne Jefferies to Lead Canadian Body Shop Certification Assured Performance Network is pleased to announce the appointment of Leanne Jefferies to the position of VicePresident of Canadian Operations. Ms. Jefferies will assume responsibility to launch and oversee Canadian operations of the Certified Collision Care program, powered by Assured Performance Network, effective October 1, 2015.

www.autobodynews.com

CCC Receives Classroom Grant Through CREF

The Collision Repair Education Foundation (CREF) announced United Technical Center as the recipient of the CCC Information Services Inc. (CCC) Classroom Enhancement Grant. United Technical Center in Clarksburg, WV, will receive a $12,000 grant that will assist the school with collision-related classroom materials such as electronics, classroom furniture, and other items to ensure students have a professional learning environment.

United Technical Center was eligible for this award by applying for the 2015 Collision Repair Education Foundation’s Ultimate Collision Education Makeover grant. CCC has been a member of the Collision Repair Education Foundation since 1993.

“Today’s students will become important members of the collision repair community,” said Mary Jo Prigge, president, Service Operations for CCC. “Equipping them with the technology, tools and environment needed to learn and hone their skills will help them be successful and confident as they enter the workforce.”

For more information, contact Brandon Eckenrode at 847-463-5244 or Brandon.Eckenrode@ed-foundation .org

Original BMW Parts

bmwusa.com

Original Thought #78

YOU ONLY GET ONE CHANCE AT THE FIRST REPAIR. ILLINOIS

Laurel BMW of Westmont

Westmont 630-230-2890 Direct Wholesale M-F 7am-6pm Sat 8am-3pm www.laurelbmw.com

INDIANA

Basney BMW

South Bend 800-274-8504 574-273-5075 M-F 7:30am-6pm parts@basneyimports.com www.basneybmw.com

MICHIGAN

Erhard BMW of Bloomfield Hills

Bloomfield Hills 800-626-9787 248-642-0443 www.erhardbmw.com

Erhard BMW of Farmington Hills Farmington Hills 888-834-8635 248-699-3003

• Original BMW Parts & Accessories

When you repair a BMW, use the parts that are identical to those used in Series production – and just as reliable. Choose Original BMW Parts and Accessories. Because you can’t repair your reputation.

www.erhardbmwoffarmingtonhills.com

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 59

New Chief Videos Teach Proper 2015 Ford F-150 Anchoring, Available on Chief’s Website

Chief has developed six videos that show how to properly secure the new Ford F-150 to a frame rack for pulling or sectioning. The videos are part of Chief’s structural holding how-to series, and cover the components included in its F-150 aluminum cab holding system (P/N 30002).

They can be viewed at www.chief automotive.com/Fixture-Holding /Structural-Holding and on Chief’s video library page.

“Using Chief’s F-150 holding system, technicians can anchor the new aluminum-bodied truck in up to 10 locations,” says Richard Perry, Chief OEM and strategic account sales manager, and host of the videos.

“This helps to distribute pulling pressure evenly, which reduces the chance that additional damage will be inflicted into the body during the repair. Multiple holding points are also needed to secure the vehicle during sectioning to ensure it does not shift out of place. The new videos show how easy it is to use Chief’s holding system to create these anchoring points.”

Chief’s F-150 holding system adapters work with its Structural Holding Package and F.A.S.T. An-

choring System bases. The adapters include rigid cab mounts, pinch weld brackets and running board fixtures.

All contents of the F-150 holding system come mounted on a rolling cart for convenience.

The videos include demonstrations of how to temporarily replace the F-150’s rubber cab mounts with rigid mounts. This locks the cab to the frame, preventing it from flexing during the repair. Additional videos show how to position anchoring points along the F-150’s cab flange, and how to use the truck’s running board mounts to create a holding point that will leave no marks on the vehicle’s exterior. Chief’s new video series also includes a video that shows how to set up the Universal Structural Holding (USH) Clamp System, which enables technicians to use the Structural Holding Package on frame racks with non-rectangular tie-downs.

To watch the video series or learn more about the Structural Holding Package, visit www.chiefautomotive.com/Fixture-Holding/Structu ral-Holding. Additional videos are available at www.chiefautomotive .com/video-library.

WIN Hosts Industry Webinar on an“Choice exclusiveManagement” article featuring

Assured Performance Co-Op Announces 2016 Board of Directors November 10, 2015

Assured Performance announced on November 10 their 2016 Board of Directors for their Co-Op entity. In accordance with their bylaws, the Co-Op Board of Directors is represented exclusively by body shop owners on behalf of over 3,000 collision repair businesses across the entire U.S that are official Co-Op Members. The Board includes the following industry notables: Brett Bailey, A&B CARSTAR - Midwest Region Kathy Mello, TGIF Body Shop, Inc. - Northern California Region Luis Alonso, Pan American Collision Center - Southern California Region Dusty Womble, Roger Beasley Collision - South Central Region Ron Reichen, Precision Body & Paint, Northwest Region Matt Parker, Parker Auto Body South East Region Dave Rush, D&M Auto Body - North East Region Paul Van Aken, Paul’s Quality Collision, LLC. - North Central Region Matt Thornton, Park’s Royal Body Works - Western Region These shop owners represent all regions of the country with hundreds of years of experience collectively. In-

dividually, they have shown themselves to be effective leaders in the industry and their respective markets.

The Co-Op enables body shops to earn and receive rebates and special pricing on products and services such as Certified Rebate Reward Programs from participating auto makers along with various other vendors. These rebates and rewards help to create a funding mechanism for shops, helping with continuous improvements necessary for shops to be successful, and further invest in the critical business needs that shops are facing now and in the future.

“We are proud that our Board represents the brightest minds and the best collision repair businesses across the country and look forward to their participation on our board to make our Co-Op and Certified Rewards programs the best service to shops in North America,” stated Scott Biggs, Chairman and CEO of Assured Performance. “These professionals have proven themselves through their past success, acute business knowledge, and leadership within the industry.”

Participation in the Certified Rewards and rebate programs is restricted to official certified body shops.

Promote your business with

On October 28, the Women’s Indus- #2: your Challenge Your Current Method products or services. try Network (WIN) hosted a free of Organizing Your Time. Ask yourwebinar facilitated Mary Kunz, self: Which tool do you use to organThe source for by timely membership committee chair, that ize your time? Is information that every was open to all segments of the colit working for bodyrepair shop needs! lision industry as part of the you or causing 2016 #ALLIN4WIN Membership you more stress?

Call for details!

Drive. 800-699-8251 CALL “Choice Management,” pre#3: Be Delibersented by Ruth Weniger, CEO Airbag 800-699-8251 ate. Decide what Solutions, 2015 Most Influential Wogets on your calMail Subscription men Award recipient, and current WIN endar. Do you hamember, guided attendees through the Ruth Weniger, CEO ve a system that of Airbag Solutions, helps you decide three most important strategies to shift gave a presentation your priorities? from ineffective time management to about “Choice high performance “Choice ManageManagement” ment” through strategies for accepting, In closing, rejecting or negotiating demands on your Weniger remin-ded attendees, “By time. We-niger provided anecdotal, real Register Youraccepting Emailyour forpower Ourof choice, you world experiences to expand on the fol- retain the power over one of the lowing strategies: most valuable commodities… your time.” #1: Get off auto-pilot and act intenTo listen to the full webinar retionally. Before committing, be real- cording or learn more about the Woistic and consult your method of men’s Industry Network, visit www organizing your time. .womensindustrynetwork.com.

Parts You Need.

People You Trust.

Genuine Mitsubishi Replacement Crash Parts are close at hand through the following quality dealerships.

FREE

Free

4x Monthly E-Newsletter

www.autobodynews.com Register Your Email for Our

Free

4 Times Monthly E-Newsletter

www.autobodynews.com 60 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

MINNESOTA

Richfield-Bloomington Mitsubishi

952-567-7200 (952) 224-5306 Fax M-F 7:30 am - 5:30 pm Sat 8am-4pm 401 W 77th Street Richfield, MN 55423

NHTSA: Repair Shops Could Get Airbag Recall Work

Independent repair shops could soon step on what has always been a franchised dealer’s exclusive turf: recall repairs.

National Highway Traffic Safety Administration officials said they see a possible role for nondealer service shops to help with the mammoth task of replacing the 23 million defective Takata airbag inflators spread across 19 million U.S. vehicles made by 12 manufacturers.

Such a move would be unprecedented, as only franchised new-car dealers are currently authorized to perform recall repairs. It also would add another layer of complexity and risk to what NHTSA is already calling the most complex auto safety recall effort in U.S. history. Still, the fact that it’s under consideration reflects the urgency with which NHTSA views the inflator recall effort and a recognition by the agency that it may require extraordinary measures to complete it.

“If dealers for a vehicle manufacturer are unable to keep up with the demand for replacements even though plenty of parts are available, we may consider allowing repair shops or other facilities to complete recall repairs,” Stephen Ridella, director of vehicle crashworthiness research at NHTSA, said at the Oct. 22, briefing. “While this is something specifically allowed in the law, these in-

flator parts are complex and unique ... only someone with specialized training should replace these parts.”

Involving independent repair shops won’t be easy, says Aaron Jacoby, a partner at the law firm Arent Fox who specializes in automotive matters.

Takata’s supplier contracts, which are regulated by law, dictate that Takata work only with authorized dealers of their automaker clients and could prohibit sales of replacement parts directly to independent auto shops. Additionally, manufacturers set standards and provide recall repair instructions only to their dealers.

“There are numerous statutory, practical, business and contract hurdles to overcome that would negate any perceived benefit of going forward with such a plan,” Jacoby said.

The National Automobile Dealers Association said NHTSA’s priority should be adding supply capacity, not repair capacity. “Every dealer of the affected brands has the expertise, tools, training, and capacity necessary to fix impacted vehicles, and they are expeditiously doing so as soon as they take delivery of replacement parts,” NADA spokesman Jared Allen said in a statement.

NHTSA Administrator Mark Ro-

sekind acknowledged the many obstacles and risks, telling reporters last week that bringing independent shops into the mix “would be opening up exactly that concern about the quality of repairs, and that would be one of the things that we would have to look at before we could implement that aspect” of NHTSA’s authority.

Still, NHTSA officials said, the pace of progress is far too slow given the millions of cars with the suspect inflators and the high risk of bodily harm when a Takata inflator ruptures. The defective airbag inflators, which can explode in a crash and send out a spray of metal fragments, have been linked to eight deaths and about 100 injuries.

After a sharp expansion of the inflator recalls over the last year, the repair completion rate as of Oct. 9 was just 22.5 percent nationally, NHTSA officials said at the briefing. In high-humidity areas, mostly along the Gulf of Mexico, where the risk of a rupture is viewed to be greatest, about 29.5 percent of the recalled vehicles have been repaired. Many fixed vehicles are merely getting newer sets of the same inflators and may need to be repaired again later, NHTSA officials said.

Expanding the repair network is one of eight possible actions that NHTSA officials are contemplating to speed

completion of the Takata recalls, with final decisions due from Rosekind by Thanksgiving. For example, NHTSA may require automakers to speed their recalls for vehicles that pose the highest risk of a rupture, which NHTSA says are vehicles that are 5 to 10 years old and have spent several years in hot, muggy climates. Such an order could include a directive to expand their sources for procuring replacement inflators.

Takata is shipping about 2.8 million replacement airbag kits—including inflator components from various manufacturers—a month to dealers for recall repairs in the U.S. and other markets.

American Honda Motor Co. says it has repaired almost 40 percent of the 9.9 million recalled Takata inflators contained in about 6.3 million U.S. vehicles.

Honda and Acura dealers are replacing an average of 24,000 airbag units daily using replacement inflators coming from Takata as well as rival firms TRW, Daicel and Autoliv. Its dealers are “well positioned to handle incoming demand,” the company said, and it’s focusing on getting owners to bring their cars in.

Spokesman Chris Martin said: “If we reach a point where our dealers are unable to handle ongoing repair volume, Honda will explore all available options to ensure the safety of our customers.”

The Right Parts. A Perfect Fit.

Order Genuine Mazda Parts from these Parts Specialists in your area

OHIO

Brunswick Mazda Brunswick

Toll Free 888-460-7080 Direct 330-460-7080 Fax 330-460-7082 M-F 8-6; Sat 8-4 www.brunswickautomart.com

WISCONSIN

Hall Mazda Brookfield

888-420-4255 M-Th 7:30-7; F 7:30-6; Sat 8-4 hallparts@hallcars.com

THESE DEALERS are GENUINE WHOLESALE PARTS SPECIALISTS. MIC HIGAN

Sunshine Toyota BATTLE CREEK

269-965-1000

269-441-1262 Fax Mon. - Fri. 7:30am - 6pm; jody@sunshinetoyota.com www.sunshinetoyota.com

Toyota Grand Rapids GRAND RAPIDS

877-703-5932

616-942-4658 Fax

Mon., Wed. 7:30am - 8pm; Tue., Thur., Fri. 7:30am - 6pm; Sat. 8am - 12pm www.toyotaofgrandrapids.com

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 61

3M Automotive Aftermarket and NASCAR Announce Partnership for Five Years

NASCAR® and 3M Automotive Aftermarket Division announced on November 6 a five-year extension to their long-standing official partnership. As part of the agreement, 3M Automotive Aftermarket will continue its nearly

two-decade NASCAR Sprint Cup Series contingency sponsorship that provides many of its innovative automotive products and solutions used in race cars and race shops throughout NASCAR. As an official partner, 3M Automotive Aftermarket Division will continue to carry the NASCAR bar mark on key product categories sold to car enthusiasts everywhere and to professional auto repair shops. In addition, the division will collaborate with the NASCAR R&D Center to integrate 3M automotive products and solutions into the sport.

“For years, 3M has provided science-driven products to solve NASCAR’s toughest challenges in the

garage, in the car and at the track, and we are very proud of this long-standing and successful relationship,” said Laurie Altman, vice president and general manager, 3M Automotive Aftermarket Division. “Race teams can continue to have access to advanced 3M solutions that save time in car construction, enhance the paint process and make repairs easier during a race weekend. Our customer base is rich with fans of the sport, and this relationship allows us to spend time with those fans over several race weekends.”

3M Automotive Aftermarket Division will kick off its partnership with NASCAR during the 2016 Daytona 500®.

“Our long-standing partnership is driven by the authentic integration of 3M products across our sport,” said Steve Phelps, executive vice president and chief marketing officer, NASCAR. “This agreement continues the recent trend of innovative companies partnering with NASCAR to ensure we deliver the best racing product in the world.”

For more information about 3M automotive products, contact 1-877MMM-CARS, contact your local 3M Distributor or 3M Sales Representative or visit the website at www.3M

collision.com. Follow 3M AAD on Facebook at www.facebook.com/3M Collision and on twitter @3M_Collision and Instagram @3MCollision.

Tune-in to the Chase for the NASCAR Sprint Cup™ Eliminator

Round’s™ second race, the AAA Texas 500 at Texas Motor Speedway, on Sunday, Nov. 8 at 2 p.m. ET on NBC, SiriusXM NASCAR Radio and PRN, with additional coverage on www .NASCAR.com.

3M AAD hosted winners of a sales incentive contest for 3M body fillers at the Talladega race in October that included a weekend in Birmingham and a special Sunday at the track that included pace car rides, a garage tour, celebrity visits and more.

AUTOBODY MARKETPLACE

Stop wasting valuable time looking for cardboard or cleaning mixing boards!

Clean Sheets®® Mixing Boards are used by thousands of repair shops to mix epoxies, body filler, fiberglass, plastics, gel, putty and touch-up paint.

• Prevents costly reworks • Bonded on 3 sides • Non-absorbing, heavy-duty paper with grip for mixing • Pays for itself the first week you use them!

Call your local Jobber or: 800-365-1308 When all you need to do is move a vehicle, use:

Clean Sheets® “The Original Patented Mixing Pad

Since 1988” www.cleansheetsmfg.com

® Cosmichrome Spray a chrome finish in your paint booth.

- Patented System.

- Guaranteed not to turn yellow. www.autobodynews.com - Used by GM, Andretti Autosport CHECK IT OUT! and West Coast Customs.

> EASY TO USE <

SAVES YOU TIME AND MONEY

Looking for Good Collision Personnel?

•1,262 Collision Techs resumes online •1,295 Painters resumes online •1,177 Estimators & Mgs resumes online •11,256 Mechanical Tech resumes online

ACTautostaffing.com or 727-733-5600

www.goldtouchinc.com

800.940.787 800.940.7874 216.941.7400

Go to www.forkliftwrecker.com and watch our video.

The source for timely information that every body shop needs!

CALL 800-699-8251

FREE

877.593.6959

Mail Subscription

To advertise call Advertising Salesorat:ltedesco@autobodynews.com Call or e-mail now for rates: 800-699-8251

62 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

800-699-8251 e-mail:

advertising@autobodynews.com

Register Yo

www.autobodynews.com | DECEMBER 2015 AUTOBODY NEWS 63

Laurel Auto Group of Westmont Accidents Happen

Laurel BMW of Westmont

Insist on Original BMW Parts and Accessories www.laurelbmw.com

(630) 654-5400

Laurel BMW of Westmont 430 E Ogden Ave., Westmont, IL 60559

www.laurelbmw.com

• Two Deliveries Daily • 17 Delivery Trucks

Truth in Engineering

Hours: M-F 7-6; Sat 8-3

Phone: (888) 545.6900 Fax: (630) 655.5999

Audi Genuine Parts

Large Inventory of OEM Parts Quick, Courteous Service Knowledgeable Staff Audi Westmont 276 E. Ogden Ave., Westmont, IL 60559 Parts Direct: (630) 230.2222 / Fax: (630) 655.5750 Hours: M-F 7-6 / Sat 8-4 www.audiwestmont.com

Mercedes-Benz of Westmont • Large Inventory • Exceptional Service 200 E. Ogden Ave Westmont, IL 60559 www.mercedesbenzofwestmont.com

Phone: Fax:

(630) 654.1039 (630) 654.8167

64 DECEMBER 2015 AUTOBODY NEWS | www.autobodynews.com

GENUINE PARTS

Hours: M-F 7-6; Sat 8-4