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roth said OE factories and suppliers are expected to change dramatically. This includes new types of manufacturers, in particular technology companies, such as Rivian, Lucid, SF Motors, Mahindra and Faraday Future.

“Tech companies are winning the race to electrification,” he said.

Rodenroth estimated dealer service volume might decline by as much as 35%, while tire replacement, glass and visibility services, and length of ownership are all projected to increase.

“Collision repairers are also going to see a lot of parts, steering systems, braking systems and cooling systems that may require scan tools,” he said. “If a scan tool is involved in the repair, make sure you have the capability in-house or plan for it.”

Virtual Reality and Augmented Reality

Rodenroth said VR and AR are predicted to change how the industry is trained in the future. It will also impact how repair procedures are written and followed.

“Repair procedures can be challenging to follow, especially if you haven’t been formally trained with that OEM,” said Rodenroth. “AR/ VR offer an interactive way of dissecting the vehicle’s requirements and, best of all, explaining them.”

Details like fluid quantities, measurements and torques specs are often overlooked; however, Rodenroth said they are important to ensure a safe and documented repair.

“We, as an industry, need to slow down to have a chance at speeding up,” said Rodenroth. “Our consumers deserve better when it comes to whom they trust to repair their vehicles.”

He said the industry should be an institution of learning and specification.

“Every shop in America would hire at least one more technician if they could and with so many ‘tech jobs’ now available, it is even more important that we attract and retain as many young people as possible,” he said. “We need to find new ways of recruiting young people with different backgrounds and skill sets.”

www.autobodynews.com

by Matthew Crisara, Motor1�com

Among many profound lifestyle changes we all endured in 2020, Americans drove quite a lot less and scrapped their old cars more―about 5% of the total U.S. fleet went to the junkyard in 2020.

That move had an unusual effect, though. Here in the States, our transition into pandemic life led to an increase in the average age of our vehicles to a record-setting high of 12.1 years.

You’d be led to believe scrapping so many vehicles would lower the average vehicle age. To offer some perspective, 15 million vehicles were scrapped in 2020, while vehicle miles traveled declined by 13%. Sure, discarding such a staggering amount of vehicles would normally lower the average age, but the combination of distance traveled and the chip shortage led to the contrary.

Keen readers will know these manufacturing difficulties led to new vehicles skyrocketing in price―if you could even get your hands on one. This meant more people than ever opted to purchase a used car. Even with buyers pivoting towards the used market, pre-owned vehicles weren’t immune from similar price hikes.

Unfortunately, many automakers are currently struggling with more than just chip shortages. GM recently suspended orders for its 2021 C8 Chevrolet Corvette amidst another parts shortage. Details remain sparse, but we know Chevrolet won’t reach its original production goal for 2021―the aim is to ensure 2022 models will roll out on schedule.

Thankfully, vehicle age is forecasted to go back to normal later this year after owners trade in their current set of wheels for a newer model. Until then, the market will remain the oldest it’s ever been.

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