December 2016 Northeastern Edition by Autobody News

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Toyota to Settle U.S. Truck Rust Lawsuit for up to $3.4 Billion, Approximately $15,000 Per Vehicle According to Reuters, Toyota Motor Corp has agreed to a settlement of up to $3.4 billion for a federal class action brought by U.S. owners of pickup trucks and SUVs whose frames could rust through, plaintiffs lawyers have said in court papers.

2008 Toyota Tacoma

The proposed settlement covers about 1.5 million Tacoma compact pickups, Tundra full-size pickups and Sequoia SUVs alleged to have received inadequate rust protection that could lead to corrosion serious enough to jeopardize their structural integrity, according to court papers. Attorneys for the plaintiffs, in court papers supporting the settlement, estimated the value of frame replacements at about $3.375 billion based on a cost of about $15,000 per vehicle and the inspections at about $90 million at $60 per vehicle. See Class Action, Page 60

CIC, I-CAR Continue to Work on Issues Related to Vehicle Scanning, Calibrations

issue came up: What happens when you do a pre-repair scan and you unScanning of vehicles for diagnostic cover something that’s not related to trouble codes as part of the collision the loss,” committee chairman Jack repair process continued to Rozint said. “It could be be a key topic at meetings something serious, related held in conjunction with to a safety system or some SEMA in Las Vegas in Nocritical functions of the vevember. A Collision Industry hicle. You talk to the vehicle Conference (CIC) committee owner about it, saying that examining some of the issues it’s not related to the accithe industry needs to address dent but it needs to be fixed. Jason Bartanen, related to scanning, for ex- director of Industry But the consumer says, ‘I ample, reported in Las Vegas Technical Relations barely have the money for for I-CAR that it continues to identify as my deductible. I just need many questions as answers. you to fix the collision damage.’ “On the last [conference] call, the See Vehicle Scanning, Page 40 by John Yoswick

VOL. 7 ISSUE 9 DECEMBER 2016

AASP/NJ Recognizes Shop of the Year and Scholarship Winner at 2016 Annual Meeting by Chasidy Rae Sisk

On Wednesday, October 26, AASP/NJ held its 2016 Annual Meeting at the Gran Centurions Banquet Hall in Clark, NJ. Over 116 collision repair industry professionals participated in the celebratory evening which included bestowing the Stan Wilson New Jersey Automotive Auto Body Shop of the Year Award and the Russ Robson Scholarship Award in addition to an ICAR presentation. After AASP/NJ Executive Director Charles Bryant expressed gratitude for the great turnout, association President Jeff McDowell acknowledged AASP/NJ’s Board of Directors: “These are the guys who do all the hard work and don’t get paid for it. Thank you so much for your commitment.” Following dinner, AASP/NJ Treasurer Tom Elder and Secretary Thomas

Greco announced the slate of officers up for reelection for 2016-2018: Mike Kauffman, Anthony Sauta, Dave Laganella and Dennis Cataldo, all of whom were reelected unanimously. Next, Bryant and McDowell presented Dean Massimini of Autotech Collision Service Inc. with the award for Stan Wilson New Jersey Automotive Auto Body Shop of the Year. Kyle Bossick of Ocean Bay Auto received the Russ Robson Scholarship Award in honor of the former AASP/NJ President, presented by Elder and Robson’s wife, Luci. Greco then presented the final award of the evening, the AASP/NJ Hall of Fame Award, to Phil Dolcemascolo of B & C Auto Services. After the award ceremony, Bryant introduced the meeting’s guest speaker, Allan Smith, Northeast Regional Manager of I-CAR. Once Smith concluded See AASP/NJ, Page 30

You Charge How Much for Labor? Figure Out Your Costs First!

finishes, it will be critical for collision repairers to invest in their facilities, With vehicle construction and tech- equipment, and training to stay curnology evolving at the most rapid rent and capable to properly repair vepace in history within the automotive hicles. industry, what steps will auto body Since this will most likely be a significant additional cost of doing business, he encouraged shops to take the time to build a pricing model that allows companies to accurately identify these additional costs. The purpose would be to quantify the actual amounts the company will need to seek to get reimbursed for this significant new and ongoing investment Tim Ronak, Senior Services Consultant with AkzoNobel – of capital. Vehicle Refinishes “Once you know the amount shops across the country need to take costs have increased, you can use this to remain successful? According to information to calculate a suitable adTim Ronak, Senior Services Con- justment or increase in prices and will sultant with AkzoNobel–Vehicle ReSee Charge How Much?, Page 22

by Stacey Phillips

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REGIONAL

Axalta Announces 2016 Custom Finishes

AASP/NJ Recognizes Shop of the Year and

Axalta Launches New Self-bonding

3D Auto Body & Collision Centers Gifts Car . . 6 Scholarship Winner at 2016 Annual

Calendar Competition Winners . . . . . . . . . 70 Electrical Steel Coating . . . . . . . . . . . . . . . 68

Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

California Legislation to Thwart Unlicensed

Managing Their Online Reputations. . . . . . 10

CARSTAR Opens Door to 500th Location . . . 67

Business of the Week’ in Penn Yan, NY:

Marble Automotive, Marble’s Glass. . . . . . 16

Dismantlers Signed Into Law . . . . . . . . . . 60

CIC, I-CAR Continue to Work on Issues Related

to Vehicle Scanning, Calibrations . . . . . . . . 1

Cooper Education Center Car Show

Clarence Ditlow, 72, Auto Safety Advocate,

Fire at Jersey City Auto Body Shop . . . . . . . . 10

Collision Industry Conference Seeks Input

Draws Hundreds . . . . . . . . . . . . . . . . . . . . 6

KGM Joins Advanced Measurement

Systems as New Distributor . . . . . . . . . . . 12

LIABRA’s October Meeting Included

OEM Training by I-CAR . . . . . . . . . . . . . . . 18

MD Body Shop Manager Charged with Arson . . 3

Passes . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Important Issues Facing the Industry,

Segments. . . . . . . . . . . . . . . . . . . . . . . . . 72

Collision Industry Veteran Mike Causey Wins in Fifth Attempt to Become NC Insurance

Commissioner . . . . . . . . . . . . . . . . . . . . . 66

Moody’s Collision Centers Buys Former

Event Organizers Release Information on

Multi-Car Crash outside Post Road Auto Body

Experimental Honda/Acura Crash Test

Racetrack in Gorham, ME. . . . . . . . . . . . . 14

Shop and Tomatillo in Cos Cob . . . . . . . . . . 8

Northern Maine Community College Awarded

New NACE Automechanika. . . . . . . . . . . . 19 Demonstrates Importance of Proper

Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Major Grant . . . . . . . . . . . . . . . . . . . . . . . . 8

Gerber Opens Second Location in

to Vet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

GM Directs Body Shops to Scan for Pre-

on Unique Approach to Customer Service . 24

HARMAN – Has It Been Acquired by a Tier-2

Guardrail in Easton, PA . . . . . . . . . . . . . . . 12

Lincoln Tech Helps Students Get on the

Location on LI . . . . . . . . . . . . . . . . . . . . . . 8

Mopar Introduces Awareness Campaign on

Pete’s CARSTAR and Progressive Donate Car

Phillips - Successful Staten Island Shop Focuses SUV Removed From Wrong Side of Route 22 The Collision Centers of NY Adds 5th COLUMNISTS

Attanasio - AkzoNobel Unveils Celebrity Vehicle

Greenville, NC . . . . . . . . . . . . . . . . . . . . . . 4

and Post-Repair DTCs . . . . . . . . . . . . . . . 44 or a Consumer Electronics Supplier? . . . . . 4

Road to a Career in Collision Repair . . . . . 32

‘Right to Request’ OE Collision Parts . . . . 44

NFL Network Shifts Gears With New

Reality Series “Tackle My Ride” . . . . . . . . 68

and New Partnership with David Kindig. . . 36

NHTSA Confirms 11th U.S. Fatality Tied to

Recipients with Refurbished Cars at

OSHA Cites Ohio Vehicle Parts Manufacturer

Attanasio - NABC Presents Six Deserving

2016 SEMA . . . . . . . . . . . . . . . . . . . . . . . 48

Rupture of Takata Air Bag Inflator . . . . . . . 44

for Failing to Protect its Workers . . . . . . . . 34

Attanasio - PPG Shows Support for Paralyzed

Portland, OR, Shop Owners at Wits End

Attanasio - SEMA Announces Collision Repair

Self-Driving Car Accidents: Who Will Be

Attanasio - WD-40®/SEMA Cares 50th

Sherwin-Williams Unveils New Dynamic

Veterans of America at 2016 SEMA . . . . . 62 & Refinish Product Award Winners . . . . . . 42

Anniversary Camaro Debuts at 2016

SEMA. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Attanasio - WyoTech Celebrates its 50-Year

Dealing with Homeless . . . . . . . . . . . . . . . 11 Held Liable? . . . . . . . . . . . . . . . . . . . . . . . . 4

Clearcoat Offering Superior Appearance

and Productivity . . . . . . . . . . . . . . . . . . . . 52

Snap-on to Acquire Car-O-Liner . . . . . . . . . . 54

Anniversary at SEMA 2016. . . . . . . . . . . . 58

Support CREF by Shopping on

Shops, CIC on Estimates, DuPont

Toyota to Settle U.S. Truck Rust Lawsuit for

Yoswick - NACE ‘96, Insurer-Owned Body

Seeks Buyers . . . . . . . . . . . . . . . . . . . . . . 56 NATIONAL

3M and CREF 2nd Annual Hire Our Heroes

Fundraiser . . . . . . . . . . . . . . . . . . . . . . . . 20

ALLDATA Achieves Customer Milestone . . . . 72

ASA and AMi Call for Presentations for

NACE Automechanika Chicago . . . . . . . . . 72

Awards Given, Milestones Met, and Future Plans

Discussed at Maaco Conference in NC . . . 46

AmazonSmile . . . . . . . . . . . . . . . . . . . . . 52

up to $3.4 Billion, Approximately

$15,000 Per Vehicle . . . . . . . . . . . . . . . . . . 1

Was Your Vehicle Damaged in Hurricane

Matthew? Federal Assistance . . . . . . . . . . 30

WIN Scholarship Program Opens

Applications for 2017 . . . . . . . . . . . . . . . . 70

WIN® Opens 2017 MIW Nominations for May . 19 You Charge How Much for Labor? Figure

Publisher & Editor: Jeremy Hayhurst General Manager: Barbara Davies Online Editor and Copywriter: Deana Cacus Contributing Writers: Tom Franklin, David Brown, John Yoswick, Janet Chaney, Toby Chess, Ed Attanasio, Chasidy Sisk, David Luehr, Stacey Phillips, Victoria Antonelli Advertising Sales: Joe Momber, Sean Hartman, Bill Doyle, Norman Morano (800) 699-8251 Office Manager: Louise Tedesco Sales Assistant: Jessica Day Content/Social Media Specialist: Cass Heckel Art Director: Rodolfo Garcia Graphic Designer: Michelle Lucas

Indexof Advertisers

ASA-CT October Meeting Focused on Shops

The Maryland Office of the State Fire Marshal concluded its investigation of a Stevensville vehicle fire on Thursday, Oct. 20, resulting in the arrest of a Grasonville man. Michael Hart, 49, of Grasonville, was arrested and charged with arson in the second degree, malicious burning in the first degree and malicious destruction of property over $500, the state fire marshals office said in a report. Deputy State Fire Marshals arrested Hart at Duty’s Auto Body, located at 207 Love Point Rd. in Stevensville, without incident, the report said. Hart, a manager at the auto body shop, is charged with deliberately

Out Your Costs First!. . . . . . . . . . . . . . . . . . 1

causing a fire in a 2012 Ford Fiesta, owned by Calvin Farace of Annapolis, on July 16, the report stated. The fire caused approximately $8,000 in damage to the Ford Fiesta, the report said, but did not require any fire department response. The fire was controlled in one minute with no injuries. The fire also caused associated fire and heat damages to a 1998 Mitsubishi Eclipse passenger car parked next to the Ford, the fire marshal said. The fire was first discovered by an employee of Duty’s Auto Body, now called Caliber Collision, at about 12:30 p.m., the fire marshal said. If convicted, Hart faces a maximum penalty of 28 years in prison and/or $37,500 in fines.

3M Automotive Aftermarket Division . . . . . . . . . . . . . . . . . 28-29 Acura of Westchester . . . . . . . . . . . 36 Amato Agency . . . . . . . . . . . . . . . . 44 Atlantic Hyundai . . . . . . . . . . . . . . . 19 Audi Wholesale Parts Dealers . . . . 67 Axalta Coating Systems . . . . . . . . . . 2 Bald Hill Chrysler-Jeep-DodgeRam . . . . . . . . . . . . . . . . . . . . . . . . 8 Bergey’s Wholesale Parts . . . . . . . . 37 BMW Wholesale Parts Dealers . 64-65 Cadillac of Mahwah . . . . . . . . . . . . 22 Car-Part.com . . . . . . . . . . . . . . . . . . 12 CarcoonAmerica Airflow Systems. . 46 Central Avenue Chrysler-JeepDodge-Ram. . . . . . . . . . . . . . . . . 10 Certified Automotive Parts Association (CAPA). . . . . . . . . . . 35 Cherry Hill Audi . . . . . . . . . . . . . . . . 14 Cherry Hill Porsche . . . . . . . . . . . . . 14 Cherry Hill Volkswagen. . . . . . . . . . 14 Classifieds. . . . . . . . . . . . . . . . . . . . 74 Clay Auto Group . . . . . . . . . . . . . . . 57 Colonial Automotive Group . . . . . . 49 DJS Fabrications. . . . . . . . . . . . . . . 12 Eco Repair Systems of North America, LLC . . . . . . . . . . 23 ECS Automotive Concepts . . . . . . . 16 Empire Auto Parts . . . . . . . . . . . . . . 20 Equalizer Industries, Inc . . . . . . . . . 42 Fitzgerald’s Lakeforest HyundaiSubaru. . . . . . . . . . . . . . . . . . . . . 51 Ford Wholesale Parts Dealers . . . . 70 Fred Beans Parts . . . . . . . . . . . . . . 76 Fuccillo Kia of Schenectady . . . . . . 53 Gary Rome Hyundai-Kia . . . . . . . . . 54 GM Wholesale Parts Dealers . . . . . 69 Herkules Equipment Corporation. . 32 Honda-Acura Wholesale Parts Dealers. . . . . . . . . . . . . . . . . . 38-39 Hyundai Wholesale Parts Dealers . . 59 Infiniti of Norwood. . . . . . . . . . . . . . 27 Innovation Toyota-Scion . . . . . . . . . 48 J & R Auto Body Supply . . . . . . . . . 13 Jeff D’Ambrosio Chrysler-JeepDodge . . . . . . . . . . . . . . . . . . . . . 17 Jerry’s Ford . . . . . . . . . . . . . . . . . . . 47 Kia Motors Wholesale Parts Dealers . . . . . . . . . . . . . . . . . . . . 71

Serving New York, New Jersey, Pennsylvania, Delaware, Maryland, Northern Virginia, Connecticut, Rhode Island, Massachusetts, Maine, New Hampshire, Vermont and adjacent metro areas. Autobody News is a monthly publication for the autobody industry. Permission to reproduce in any form the material published in Autobody News must be obtained in writing from the publisher. ©2016 Adamantine Media LLC. Autobody News P.O. Box 1516, Carlsbad, CA 92018 (800) 699-8251 (760) 603-3229 Fax www.autobodynews.com Email: news@autobodynews.com

Northeast

Contents

MD Body Shop Manager Charged with Arson

Killer Tools & Equipment. . . . . . . . . . 5 Koeppel Mazda . . . . . . . . . . . . . . . . 40 Long Automotive Group . . . . . . . . . 43 Lynnes Auto Group. . . . . . . . . . . . . 63 Mazda Wholesale Parts Dealers . . . 52 McGovern Chrysler-Jeep-DodgeRam . . . . . . . . . . . . . . . . . . . . . . . 30 Mercedes-Benz . . . . . . . . . . . . . . . . 31 Mercedes-Benz of Atlantic City. . . . 61 Mercedes-Benz of Fort Washington . . . . . . . . . . . . . . . . . 61 Mercedes-Benz of West Chester . . 61 Mercedes-Benz of Wilmington . . . . 50 Mercedes-Benz Wholesale Parts Dealers . . . . . . . . . . . . . . . . . . . . 54 MINI Wholesale Parts Dealers . . . . 62 Miracle System/Equipment Gateway, Inc . . . . . . . . . . . . . . . . . 6 Mitsubishi Wholesale Parts Dealers . . . . . . . . . . . . . . . . . . . . 72 MOPAR Wholesale Parts Dealers . . 41 Nissan/Infiniti Wholesale Parts Dealers . . . . . . . . . . . . . . . . . . . . 68 Nucar. . . . . . . . . . . . . . . . . . . . . . . . 33 Polyvance . . . . . . . . . . . . . . . . . . . . 26 Porsche Wholesale Parts Dealers . . 66 Preval . . . . . . . . . . . . . . . . . . . . . . . 75 Providence Lacquer & Supply Centre . . . . . . . . . . . . . . . . . . . . . 24 SATA Dan-Am Company . . . . . . . . 15 Security Dodge-Chrysler-JeepRam . . . . . . . . . . . . . . . . . . . . . . . . 7 Shop-Pro Equipment . . . . . . . . . . . . 9 Subaru of Morristown . . . . . . . . . . . 55 Subaru Wholesale Parts Dealers . . 58 Tasca Automotive Group . . . . . . . . 45 Toyota of Morristown . . . . . . . . . . . 55 Toyota Wholesale Parts Dealers . . . 56 U-POL US . . . . . . . . . . . . . . . . . . . . 18 Valspar Automotive . . . . . . . . . . . . . 21 VIP Honda . . . . . . . . . . . . . . . . . . . . 34 Volkswagen Wholesale Parts Dealers . . . . . . . . . . . . . . . . . . . . 73 Volvo Wholesale Parts Dealers . . . . 60 Westbury Jeep-Chrysler-DodgeRam-SRT. . . . . . . . . . . . . . . . . . . 25 WyoTech . . . . . . . . . . . . . . . . . . 11, 20

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 3

Self-Driving Car Accidents: Who Will Be Held Liable? by Matthew C. Casey, Partner, Casey & Devoti

As I stated in my blog from earlier this month, self-driving cars are here. [See url at bottom of article.] In fact, the federal government is so sure autonomous cars will save lives they are pumping millions of dollars into a ‘Zero Deaths’ campaign. Their goal is to eliminate traffic fatalities in 30 years. The irony is that since the launch of the ‘Zero Deaths’ campaign, traffic fatalities have actually increased—up 10.4% in the first half of 2016. Industry experts and the government are using these alarming statistics as even more of a reason to move full-speed ahead with fully autonomous cars. But, the technology is still very much in the beta stage. As someone who fights for the rights of those injured by the negligence of others—the concept of self-driving cars and the developing technology leaves me with a multitude of questions. The two biggest questions: #1 Who will be held liable when a car using the autonomous mode crashes? #2 How will automobile insurance coverage evolve with the changing technology?

First, the issue of who is liable in the event of crash of a car in ‘autopilot’ mode. Right now, most ‘self-driving’ cars are only semi-autonomous and thus come with major disclaimers stating the driver must be ready to take the wheel at any second. But, realistically if a person is not fully engaged in the act of driving—how much are they really paying attention?

Will they have enough time to react? What if a driver claims he tried to override the autonomous mode and the technology wouldn’t allow him to take over? Man vs. Machine. These questions bring up another area of concern—insurance coverage and

Free

how will it evolve as the self-driving car technology evolves. Right now, insurance is state-regulated. Each jurisdiction has its own set of rules and regulations for auto insurance, and so far, for self-driving cars. The federal government has yet to take a larger role. But, will this change in the future? RAND Corporation, a nonprofit global policy think tank, has suggested a no-fault auto insurance system be implemented. Such a system might help prevent manufacturers from becoming overwhelmed by litigation. The industry and the government certainly don’t want product liability lawsuits to interfere with the development of the technology. The thought is a no-fault insurance system helps spread the burden of the cost of litigation related to crashes. If there is a dispute over who is at fault—the driver or the technology (manufacturer), all parties involved will have to increasingly rely on ‘black-box’ data recorders to decipher what happened. This raises even more questions—Who controls the ‘blackbox’ data? How will it be preserved? How forthcoming will a manufacturer be with the data when the technology fails? Only time will tell how quickly self-driving cars actually become mainstream. One thing is certain right now—the more the concept and technology are examined from all sides, the more questions I have.

Matt Casey is a partner with Casey & Devoti, a St. Louis-based personal injury law firm. Matt handles a variety of personal injury cases, including automobile, truck and train accidents, medical malpractice, product and premises liability, elder care and sexual abuse, Workers’ Compensation, and wrongful death. Matt and his law partner, Matt Devoti, are also authorized speakers for EndDD.org’s ‘End Distracted Driving’ We thank Matt Casey and Casey and Devoti for reprint permission. See more at http://www.caseydevoti.com/

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4 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

HARMAN – Has It Been Acquired by a Tier-2 or a Consumer Electronics Supplier? On November 14, Samsung announced plans to acquire HARMAN for $8 billion. The fundamental question that this news raises is how it is likely to affect the automotive industry as a whole. Although Samsung has been making approaches as a direct partner to carmakers for many years, it has, to date, failed to make any traction beyond integration of its consumer electronics devices. On the face of it, HARMAN provides Samsung with a firm entry point to the automotive market and the ability to build stronger partnerships. Lee Colman, Head of Connected Car at SBD, said, “HARMAN was among the first to identify the trend towards commoditized infotainment as well as the associated risks from which it has protected itself through a combination of innovation and acquisitions. It is now uniquely positioned to offer a holistic proposition of hardware, software, services, analytics, firmware updates and even cybersecurity.” As a result of this positioning, SBD’s research shows HARMAN having a significant market share. According to SBD’s USA Head Unit Tracker, HARMAN currently supplies 26 brands and 35% of models in the USA with advanced infotainment systems. The impact of the acquisition on vehicle manufacturers and other sup-

pliers depends very much on whether Samsung has acquired HARMAN as a Tier-2 supplier moving up the automotive supply chain or as a consumer electronics player moving across into the automotive industry. As a Tier-2 supplier, it can offer significant synergies in closely coupling its component-level hardware with HARMAN’s infotainment stack. Although some vehicle manufacturers are cautious of giving away too much of the pie to a single supplier, the enhanced experience that Samsung/ HARMAN can now offer could be compelling. As a consumer electronics player moving across to cars, the acquisition stands starkly against Apple and Google’s strategy of opting for a disruptive clean-slate approach. Although less ambitious than going it alone, Samsung’s proposition may yield more positive results in the short-term by enabling closer partnerships with vehicle manufacturers. In SBD’s view, it is likely to be both—although in the short-term, it is more probable that Samsung will focus on the synergies of vertically integrating infotainment components and systems. In the medium-term, watch out for further acquisitions by Samsung to complement HARMAN’s infotainment capabilities with sensor/autonomy capabilities from elsewhere.

Gerber Opens Second Location in Greenville, NC

Gerber has announced the opening of a second new collision repair center in Greenville, NC. The center

previously operated as Bland & Newsome Auto Body Repair and served the community for 38 years. Greenville is located about 85 miles east of Raleigh, NC, and the new center is located in a busy retail corridor about four miles from the other Gerber Collision & Glass center in Greenville that opened on October 17th. “This is a fast growing region, and when we saw the opportunity, we added a second location in Greenville,” said Tim O’Day, pres-

ident and COO of the Boyd Group’s U.S. operations. “This will enable us to better serve customers and insurance partners in North Carolina’s Tidewater region.” The Boyd Group is continuously looking to add new collision repair locations to its existing network in Canada and the U.S. Interested collision repair center owners should contact Kim Allen, director of business development, at (847) 410-6003 or kim.allen@gerbercollision.com.

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www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 5

Cooper Education Center Car Show Draws Hundreds

by Emily Burkhard, MyTwinTiers.com

Cooper Education Center held their annual Car Show Fundraiser on campus in Painted Post. “It’s to benefit their [students] activity clubs; like with our class, it helps

buy tool boxes for seniors,” Auto tech teacher Jim Dekoeyer said. “It helps out with supplementing some of the money for field trips,” Auto body teacher Brian McDonnell said. “Also, we would do class tshirts and things of that nature, so it helps out with the funds being tighter with schools; as it’s been, you know, it helps supplement and make the money go a lot further,” McDonnell said. There were around 200 vehicles in the show from a variety of makes, models and years.

“So we get a wide mix of vehicles that are here,” McDonnell said. “We had one register today that I think was pre-1920 and then we have things that are brand-new that basically people can drive off the lot. So almost a 100 year mix of vehicles that are here,” he said. Though the main attractions were the cars, officials say it wasn’t just auto body and tech students at the show on Sunday. “We actually have the auto body, auto tech, culinary arts, criminal justice and digital media arts programs that are all involved with this show,” Dekoeyer said. “A lot of families coming in; lots of young little kids,” McDonnell said. “It’s just good to see parents getting their little ones into the car scene,” he said. If being at the show inspired anyone to take a few classes, they were in the right spot. “We have BOCES program information available. It’s not just necessarily on students going to offer adult classes and things like that, so this information is there,” McDonnell said. We thank MyTwinTiers.com for reprint permission.

6 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

3D Auto Body & Collision Centers Gifts Car

David Niestroy, president of 3D Auto Body & Collision Centers, has announced the gifting of a 2012 Nissan Sentra to a deserving military family via the National Auto Body Council’s Recycled Rides program. “This was our sixth successful Recycled Rides gifting,” said Niestroy. “Our staff, our committed vendors and GEICO Insurance Company couldn’t have been more dedicated to making it a complete success.” The vehicle was donated by 3D Auto Body & Collision Centers to Tiffany and Vernon Roman. Tiffany has served in the U.S. Army for 12 years with three deployments and remains in the U.S. Army Reserves. Her husband Vernon has served 6 years in the NY National Guard. The couple have two small children. Recycled Rides is a community awareness project whereby NABC participating member shops receive insurance company-donated vehicles, repair them, and recycle them by giving them to families in need through local charities. “We are excited to give back to those who give so much, so we called upon Liberty USO of PA and Southern NJ due to their process of picking a deserving recipient,” said Craig Camacho,

3D’s VP of marketing & business development. “It still feels unreal that it actually belongs to me,” stated Tiffany. “This is going to be an immense help, and I had no idea so many were involved in this process or the lengths taken to get the car back to amazing condition, but I am forever grateful to those who gave so much time and energy to make this possible. My family and I thank you, sincerely, from the bottom of our hearts.” Geico Insurance Co. donated the 2012 Nissan Sentra with only 24K miles on its odometer to 3D’s Spring City location, where the techs came together on their own time and brought the vehicle back to pre-accident condition. LKQ Corp, Keystone Automotive, Fred Beans Parts, Chuck’s Auto Salvage, Lehigh Valley Bumper, Wensel’s Repair and 1800Charity Cars generously donated their time and the parts needed to make this year’s event a success. Founded in 1981 by David Niestroy, 3D Auto Body & Collision Centers is an independently-owned multi shop operator with seven collision centers. For more information, contact Craig Camacho at CraigC@ 3DBodyWorks.com.

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 7

The Collision Centers of NY Adds 5th Location on LI

The Collision Centers is opening an 12,000-square-foot shop in Medford, NY, the company’s fifth location on Long Island. “We want to continue to grow on Long Island, and this shop opens some new markets for us,” company founder and CEO Joe Amodei said. “We have worked to build a great infrastructure of people and processes within the business that will allow us to continue to grow in the future.” Amodei credits the company’s growth to a culture focused on three things: quality repairs, earning customer trust through outstanding service, and industry-leading cycle time. “Our team systems at all of our locations are laser-focused on making sure we consistently deliver all three,” Amodei said. “We’re excited to bring that winning combination to Medford and the surrounding communities.” The Collision Centers, a family-owned and operated business founded in 1989, also has shops in Babylon, Huntington, Patchogue and Riverhead, NY.

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Northern Maine Community College Awarded Major Grant Northern Maine Community College has received an $85,000 grant from the Foundation for Maine’s Community Colleges for equipment and an upgrade to its Automotive Collision Repair Lab.

Automotive Collision Repair program students at Northern Maine Community College

The money will be used for the installation of a paint booth. The grant was announced at NMCC by Jane Phillips, the president of the Foundation. “The Foundation was happy to make this grant to NMCC for the installation of a second down draft paint booth,” said Phillips. “This program is the only Auto Collision Repair program among the seven community colleges in Maine and we are proud of

Multi-Car Crash Outside Post Road Auto Body Shop and Tomatillo in Cos Cob by The Greenwich Free Press

The tally of damaged cars during an October 12 lunchtime crash in Cos Cob is four. A black Mercedes Benz Gl450 had injuries to the rear as a result of the collision.

Honda that had a tire blowout, causing the driver to lose control of her car. The Honda plowed through a trio of potted Chrysanthemums and crashed into two other cars in front of Tomatillo and Post Road Auto Body Shop on East Putnam Ave. On scene at 12:30 were first responders including GEMS, Greenwich Fire Dept and Cos Cob Fire Police Patrol. The woman driving the blue Honda was transported to the hospital by GEMS.

Several cars were damaged in a crash outside Post Road Auto Body Shop and Tomatillo in Cos Cob on Oct 12, 2016. Credit: Leslie Yager

Original Story: Around 12:20pm on October 12, at least three cars were involved in yet another car crash in Greenwich. This time, the crash occurred in Cos Cob on a well-known, tricky stretch of East Putnam Ave., where high school students walk to local eateries for lunch. According to a construction worker on scene, people dining at Tomatillo had a full view of a blue

its success. We know the demand for the program has grown and a second down draft paint booth in the lab will allow more time for students to learn this essential skill.”

A Jeep shattered the window of Tomatillo after a multi-car crash on Wednesday at lunch time. Oct 12, 2016 Contributed photo

We will update this story as more information becomes available. We thank The Greenwich Free Press for reprint permission.

8 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

President Tim Crowley explained, “We will be installing a down draft system which is an enclosed space that provides for ventilation that draws the air and airborne materials to the floor and out of the booth, reducing the fumes coming in contact with student technicians. It also includes heating elements to support the drying of paint used on vehicles.” The money will be used to improve the ventilation system in the lab

now that another booth will be installed as well as upgrades to the electrical system and floor trenching, all of which will require engineering services prior to installation of the paint booth. The Foundation for Maine’s Community Colleges was established in 2009 to ensure that the state’s community colleges have the resources to provide a high quality, affordable and accessible college education for Maine people. Over the past seven years, a total of more than $32 million has been raised to improve academic programs, instructional equipment and technology. The Foundation’s Board of Directors is chaired by former Governor of Maine, the Honorable John McKernan.

A new paint booth was installed in the Automotive Collision Repair Lab at Northern Maine Community College

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ASA-CT October Meeting Focused on Shops Managing Their Online Reputations The ASA-CT held its October membership meeting at the Hilton Garden Inn in Milford, CT, on October 20. Their guest speaker was Kyle Reyes, CEO of The Silent Partner Marketing who discussed how shops can manage their online reputation through social media sites, such as Twitter, Facebook, Instagram, Google and Yelp.

our companies if our consistent message is high employee turnover.” Reyes also encouraged attendees to register their shops on Google and to closely monitor their Google Analytics. In response to audience questions about how to handle negative online comments, Reyes insisted that responses are necessary for all

According to Lisa Siembab, Executive Director of ASA-CT, “Reyes encouraged shops to be consistent in posting through all mediums and to include videos – not just written posts. Additionally, he reminded us that consumers want to have confidence in our businesses, and posting ‘help wanted’ ads is not the way to instill confidence that we have a strong culture within

comments, including negative ones, as this garners consumer confidence by showing that the shop isn’t afraid to admit when they can do better. As the meeting concluded, shops were given the opportunity to sign up for the mystery shopping project created by ASA-CT to provide shops with more insight into the consumer’s experience when visiting their facilities.

10 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

Fire at Jersey City Auto Body Shop

have charged a 19-year-old man with setting fire to a Wegman Parkway Jersey City firefighters responded to building from which he had recently a one-alarm fire at a commercial auto been evicted, sparking a blaze that destroyed three buildings, injured four firefighters and displaced 20 residents yesterday. There was a minor extension of the fire to a garage on Morton Place and the auto body shop sustained extensive damage, including a partial roof collapse. The fire, which is under investigation, was Firefighters responded to a fire at a Kennedy Boulevard brought under control in auto body shop in Jersey City about a half hour, Morrill body shop on Kennedy Boulevard added. near Morton Place just after 3:15 p.m. on September 21, Jersey City Spokeswoman Jennifer Morrill said. The fire was reported at Statewide Auto Body Shop at 2188 Kennedy Blvd. Firefighters encountered heavy fire when they arrived on the scene, and all seven vehicles in the shop were involved and were heavily damaged, Morrill said. There were no injuries and the employees were all able to self-evacuate, she said. We thank The Jersey Journal for Jersey City arson investigators reprint permission. by Patrick Villanova, The Jersey Journal

Portland, OR, Shop Owners at Wits End Dealing with Homeless by Christine Pitawanich, KGW.com

Mackin’s Auto Body in Northeast Portland can’t seem to get the help they need. Employees say an RV has been parked outside their shop for months. Trash has piled up. They’ve even found needles.

Frank Jozaitis points out the offending RV. Credit: KGW.com

“I think it’s way out of hand. It’s gotten so out of control and I think it’s an embarrassment for our city,” said one of the owners of Mackin’s Auto Body Shop, Suzanne Mackin. This week, employees even found a stripped SUV. “It was sitting there with broken-out windows, then we come in Wednesday it has the tires missing.

We come in Thursday, the hood’s half cracked open. Come in today, the hood’s all the way open,” recalled Frank Jozaitis, Mackin’s Auto Body Facility Manager. “I talked to the police officer about it and he says it actually belongs to the motor home,” he continued. Jozaitis and Mackin said the parked RV and the trash is hurting their business. “We have customers that come in and we have vendors that drive by and they feel threatened,” said Mackin. “It brings in a lot of bad elements to the area and we’re trying to run a business here. There are a lot of syringe needles around and stuff and we don’t want to endanger by employees,” said Ken Daron, the Shop Manager. They said police have been called about every other week for months. Nothing has happened. “They’re telling me that there’s nothing they can do because if it’s classified as a homeless vehicle then because of the city [policy], they can’t do anything about it,” Daron said.

“The city has instructed us to use a coffee can, to cut a hole in the coffee can and pick the hypodermic needles to remove them from our property, and I don’t feel that’s the smart thing to do,” Mackin said.

in case. Back over at Mackin’s, folks feel helpless. “Because the city, every person we’ve talked to they say you’ve got to contact this person or you got to contact that person and nobody wants to do something about it,” said Jozaitis. To find out what can be done in this type of situation, KGW reached out to Portland police. They referred us to Parking Patrol at the Bureau of Transportation. People there passed us off to the Mayor’s office. Brian Worley with the Mayor’s office responded, saying that people can report livHypodermic needle outside of Mackin’s Auto Body. ability issues with illegal Credit: KGW.com camping to the One Point of Al Perez works at Arrow Roof- Contact system here. ing. Mackin’s Auto Body Shop is beIf there’s criminal activity, then tween his business and the street. He police should be contacted. said the homeless situation in the area is getting worse. We thank KGW.com for reprint per“We’re seeing a lot more home- mission. less in this area by far than I’ve ever seen,” said Perez. For a while now, he said the company has employed a security guard who patrols 365 days a year just

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 11

SUV Removed From Wrong Side of Route 22 Guardrail in Easton, PA control and went around the wrong side of the guardrail north of the highMotorists in four cars escaped serious way, coming to rest on the grassy injury, but once again, Easton Auto berm. Body had its work cut out for it followCity police were continuing to ining a crash in Easton. vestigate what caused the loss of conThe wreck occurred about 2:30 trol, Sgt. Salvatore Cuccioffo said. p.m. on September 27th on Route 22 Any citations were pending the ongoing investigation, and the identities of those involved were not immediately available. The drivers of the Buick, a Kia hatchback and a Honda sedan involved in the crash were all alone in their vehicles, police said, while the driver of a Nissan sedan had one passenger. No one was taken by ambulance to the hospital for treatment. The Nissan was the only veEaston authorities respond to a four-vehicle crash reported hicle able to be driven after shortly after 2:30 p.m. Tuesday, Sept. 27, 2016, on Route the crash, police said. 22 West just west of the Fourth Street interchange in the Police reduced westbound city. Easton Auto Body, by 3:55 p.m., had removed a Buick traffic to the fast lane as EasEnclave SUV that crashed off the highway, beyond the ton Auto Body brought in its guardrail. No one was seriously hurt, police said. 16-ton wrecker and a flat-bed Credit: Kurt Bresswein | For lehighvalleylive.com tow truck to get the Buick West in the area of Cemetery Curve, crossover SUV back on the road. just west of the Fourth Street interScott Bender, from Easton Auto change in the city. Body, said it proved even trickier than The driver of a Buick Enclave lost when he directed the removal of a by Kurt Bresswein, LehighValleyLive.com

Volvo V60 about 30 feet up a steep embankment and over the lip of a sidewalk following a crash July 10 on College Avenue, on Easton’s College Hill. “Probably this one,” he said when asked which operation was more challenging, “because of the guardrail. It grabs everything.”

The Easton Auto Body crews began by dragging back the Buick to where the guardrail meets an embankment along Route 22. From there, it was lifted with the wrecker while the flat bed was backed up as close to it as possible. Then it was a matter of getting the front wheels onto the bed, lifting up the rear and reeling in the car. The Buick was on the flat bed and ready to roll by 3:55 p.m. We thank LehighValleyLive.com for reprint permission.

KGM Joins Advanced Measurement Systems

Advanced Measurement Systems, Inc. (AMS) has announced the addition of KGM Equipment to the AMS Distributor network. Serving MA, RI, CT and NH for over ten years, KGM specializes in body shop and automotive industrial equipment. “AMS has limited protected territories available, so we were very happy to add KGM to our network,” said Bill Mitchusson, sales manager for AMS. “Their expertise in frame and measuring equipment makes them a perfect addition!” The latest innovation from AMS is SPECTRE™, a cordless Bluetooth laser measuring system that can certify measurement accuracy. According to the company, Spectre™ is the first battery-operated laser measurement system in history, eliminating cables and providing unprecedented versatility. “Small, powerful and portable, Spectre™ can be easily used from two-post estimating through blueprinting and repairs,” a statement from the company read. For more information, visit www .ams-laser.com.

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Moody’s Collision Centers Buys Former Racetrack in Gorham, ME by Kate McCormick, Portland Press Herald

Moody’s Collision Centers, the auto collision repair chain, has increased its footprint in Gorham by buying a 62-acre former racetrack from Hannaford supermarkets. Shawn Moody, founder of Moody’s Collision Centers and a Gorham native, said he intends to unveil plans for the site in the next few weeks, after the company undertakes a cleanup of the property. In an interview with the Portland Press Herald, Moody said he is excited to share his vision for the Gorham location and framed his company’s purchase in terms of its larger responsibility to its employee investors. “That’s really become a big part of my job,” Moody said. “To make sure our coworkers are supported and we provide the best investment opportunities for our company’s future.” Moody said the purchase is part of a broader effort to expand and diversify the company’s holdings as it approaches its 40th year in business. Moody’s 150 employees, called coworker owners internally, own a 34 percent stake in the business. The company paid $1.2 million

for the former racetrack. It owns a Moody’s Collision and Auto Body Repair Center just up the road from the new site. Gorham town officials say they are grateful that the land, known lo-

cally as The Fairgrounds, will be developed after sitting on the market for three years. “We’ve wanted to develop that part of town and particularly that property for some time,” said Thomas Ellsworth, president of the Gorham Economic Development Corp. “We’re very pleased to have somebody of Shawn’s caliber, as the purchaser.” Moody started his network of collision repair centers while he was a senior at Gorham High School. Today, there are nine centers, and Moody serves on a number of boards, including the trustees of the Maine Community College System and the University of Maine System.

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In September, the Gorham Town Council adopted a revised 10-year comprehensive plan for the town. Under that plan, which has been submitted to the state for review, the Fairgrounds purchase would make up part of a larger vision for integrated mixed-use development in the area. Over the next decade, officials say, they hope to see multi-family residences built alongside offices, manufacturing and recreational facilities as well as hotels and restaurants. “In the big picture, we’re looking for tax base expansion, which means development and job creation,” Ellsworth said. “So our preference is on the commercial side.” The former racetrack is on Narragansett Street and Route 112, across town from Gorham’s other business and industrial parks and over a mile from the main business district. Charlie Craig of NAI The Dunham Group, who represented Hannaford in the sale, says a recently constructed bypass around the town of Gorham has helped improve access to the site and opened the area to new development.

“It’s much easier to get there now,” Craig said. “You no longer have to weave through downtown Gorham.” Hannaford originally purchased the property after the company was unable to find space to expand its downtown Gorham location. The supermarket chain ran water and sewer lines to the parcel before successfully securing land next to its existing store. Hannaford is one of the largest employers in the Gorham area with 150 employees. The future for development in Gorham appears bright. Located less than a half hour from Portland, the town is one of the fastest-growing in Maine, surpassing Waterville in the 2010 Census to become the 15thlargest municipality in the state.

We thank The Portland Press Herald for reprint permission.

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‘Business of the Week’ in Penn Yan, NY: Marble Automotive, Marble’s Glass by Mike Hubbard, Finger Lakes Times

It was almost 60 years ago when Paul Marble turned an old cow barn into an auto body shop. Not only did he do collision work, he eventually fixed up cars and resold them.

Inside the Marble’s Automotive / Marble’s Glass facility. Credit: Spencer Tulls / Finger Lakes Times

later, Bill Roberts came from Geneva Glass and the business took off; there are now five employees in the glass shop who do vehicle work as well as commercial and residential jobs. “We’ve done all the SimmonsRockwell showrooms, the Bill Cram showroom, Farnsworth Chevrolet, LeBrun Toyota, firehouses, storefronts, you name it,” Marble said. “We do custom shower doors on homes on Keuka Lake, Seneca Lake and the Southern Tier. We replace windows in million-dollar houses. About 80 percent of our work is houses and commercial.” After a few years of focusing solely on collision work, Paul Marble began fixing up cars–mostly Volkswagen Beetles–and selling them. In the ‘70s, he and Paulie expanded the sales avenue by buying cars at auction; today, the business stocks about 30 vehicles, mostly late models.

Marble died in 2007, but not before seeing his once-humble enterprise evolve into one of Yates County’s most respected businesses, Marble’s Automotive/Marble’s Glass. “He couldn’t believe how big it got. He was always amazed,” said his son Paul, who is known as “Paulie” by family and friends. “He always said, ‘Paulie, I can’t believe what goes on here.’ I know he was proud. So am I.” Paul Marble, a World War II veteran, started his career at a body shop in Geneva. From 1945-53, he worked for Ed “Doc” Scherer in the Ford garage on Water Street in Penn Yan. His next job was with Martin Tones Sr. in Penn Yan. In April, 1959–four years after he married his wife, Ginny–Paul opened Marble’s Automotive on Route 14A, just north of Penn Yan on what is known to locals as Benton Hill. “He started in an old cow barn. The building is still used Paulie Marble in 1959, and Paulie now. today,” said Paulie Marble, Credit: Spencer Tulls / Finger Lakes Times who started hanging around the business as a kid in the 1960s and “I remember the days when we has been on the payroll since 1972, had about four cars for sale, and it when he was 16. kind of grew from there,” Marble The business progressed over the said. “When I was in high school, I years, adding a full-service shop in was more interested in the buying and 1978 that now has seven mechanics selling than Dad. We used to be heavunder the supervision of longtime shop ier on the sales side. The 1980s and foreman Mike Olney. His mechanics ‘90s was a strong time for us, but work on domestic and foreign cars and there is more competition out there have a flatbed truck and tow service. now. We now sell between 150 to 200 Marble’s Glass also started in ‘78, cars a year, where we used to do 300 specializing at that time in vehicle to 500.” glass replacement. About three years What hasn’t changed is the prem-

16 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

ise Paul Marble started the business on: collision work. Marble’s does direct repair for several different insurance companies and has three auto body techs. Paulie Marble became company president in 1982. In 2008, his son Cam joined the business while he was in high school. Today, father and son oversee the sales and body shop, while Olney runs the garage and Roberts the glass shop. “It was always part of the plan to get involved in the family business,” said Cam, a 2011 Penn Yan Academy graduate whose full name is Cameron Paul Marble. “Every summer during high school, I picked a different department and I was there the whole summer. One summer it was the glass shop. One summer it was the body shop, then mechanical and sales.” “He was around the shop, like I was when I was a kid. He would see the guys every day and they would bust on him,” Paulie added. “We love what we are doing. Otherwise, you aren’t going to do it right.” Paulie is also proud that many of his employees have been with the

business for 20 years or more, including his head bookkeeper, Nancy Kennerson, and her daughter, Tammy, who also works in the business office.

Nearly 60 years ago, Paul Marble turned an old cow barn into Marble’s Automotive / Marble’s Glass, where he did collision work and eventually started fixing up cars for resale. Credit: Spencer Tulls / Finger Lakes Times

“We stress that you treat people like you would want to be treated. That really creates business and taking care of people,” he said. We thank Finger Lakes Times for reprint permission.

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 17

LIABRA’s October Meeting Included OEM Training by I-CAR by Chasidy Rae Sisk

On October 18, the Long Island Autobody Repairmen’s Association (LIABRA) held its October meeting at the Hampton Inn in Commack, NY. This month’s meeting attracted over 100 association members who received free I-CAR technical training as part of LIABRA’s ongoing initiative to provide members with the latest OEM technical training. After welcoming members at 6PM, LIABRA’s Ed Kizenberger began the meeting by reviewing a recently passed amendment to 2610 of the insurance law introduced and lobbied for by LIABRA. The law, which will take effect on January 1, requires insurers to provide a copy of its repair estimate to the insured which includes the following disclosure plainly printed in no less than 12 point type: “Pursuant to section 2610 of the insurance law, an insurance company cannot require that repairs be made to a motor vehicle in a particular place or repair shop. You have the right to have your vehicle repaired in the shop of your choice.” According to Kizenberger, “Many consumers are not aware they have the right to have their car repaired in the

shop of their choice; this change requires that they receive written notification of their right.” Next, Kizenberger discussed the new technology explosion facing the collision repair industry; as a result of this technology, scanning is required pre- and post-repair. Kizenberger stated, “You need to figure out what you don’t know and what you need to learn. The OEMs are concerned about how their cars are repaired and maintaining their brand loyalty, and as a result, they are instituting certified repair shop programs. Technology, such as OnStar, will be notifying them when one of their cars is involved in an accident, and they will be advising the consumer they should get their car repaired at an OEM-certified repair shop.” Kizenberger then introduced ICAR instructors Phil Adams and Bill Vallely whose objective was to identify new vehicle maker trends due to consumer demand or necessity, as well as to identify new materials and equipment necessary for the collision repair industry to make proper repairs. “One of the main reasons OEMs are introducing new lighter materials, innovative construction techniques and electric vehicles is the new federal

18 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

CAFE gas mileage standards; by 2025, the fleet will be required to average 54.5 miles per gallon! In order to meet the standards, they must reduce weight,” Adams said. Turning to new OEM certification programs, Adams pointed out that OEM certification requires a large investment in training and equipment, but not all OEMs require the same equipment. Alternately, most OEMs require their certified shops to be I-CAR Gold certified. According to Adams, “Because of the new technology and materials, it is vital for the repairer to visit the OEM websites and check for the correct OEM repair procedures. In some cases, structural repair parts will be restricted and only sold to OEM-certified repair shops.” Adams also discussed some of the new technologies, air curtains, exhaust heat engine warm-up, traffic jam assist, pedestrian detection with auto brake, hands-free lift gate option, and seat cushion airbags, before turning the meeting over to Vallely who talked about some of the new cars and their technology, reiterating the importance of constantly checking the OEM’s procedures during repairs. He also reviewed toughened structural adhesive kits, full-spectrum infrared curing, 3M

color-matching film, color-matching work light kits, antistatic guns, and scanning technology to generate hail damage repair estimates. Throughout their presentations, both Adams and Vallely answered a number of questions from LIABRA members. Adams can be reached at autoadjuster@aol.com or www.material damage.com. The meeting adjourned at 9:30PM, and LIABRA is grateful to Scott from Auto Data VIN Labels for sponsoring the pizza, coffee and refreshments at the meeting. LIABRA’s upcoming I-CAR training schedule will be available online. The association’s next meeting will be a General Motors Technical Training seminar, held at Eagle Automall in Riverhead, NY on November 15.

Your leading source for NORTHEASTERN Collision Repair News! northeastern.autobodynews.com

Event Organizers Release Information on New NACE Automechanika Organizers of the new NACE Automechanika have released the following information regarding the 2017 event to be held in Chicago, IL from July 26th through 29th: Automechanika Chicago and NACE have joined forces to serve the automotive service and collision repair industry in one cohesive event. Moving forward, this event will be branded “NACE Automechanika” and will serve as a valuable event for product discovery, networking and training for shop owners and technicians and distributors.

What’s Changing: New name - The International Autobody Congress & Exposition (NACE) has a long history in the collision repair industry, serving as a staple event in the market for decades. NACE is an important gathering place for stakeholders of all types—collision repair shop owners, insurers, PBE distributors, manufacturers, service providers, OEMs and more. Therefore, it is essential for NACE to maintain its brand identity as part of this new partnership. At the same time, the Automechanika brand is undeniably recognized globally as a leading trade fair producer within the automotive sector. The

combined NACE Automechanika show plays on the strengths of both entities and shows our commitment to serving the overall automotive service and collision repair communities. New dates—Automechanika Chicago was introduced in 2015 as a biennial event. With this partnership, the decision has been made to make the combined NACE Automechanika show an annual event. The 2017 edition will be held July 26–29, 2017 at McCormick Place West in Chicago. Discussions are ongoing with other groups and industry associations those who typically hold meetings around NACE and some who do not. The talks have been very positive and we anticipate an extended slate of activities as we reach agreements with other co-located events. Details of these agreements will be announced as they develop. Going forward, we will refer to “Automotive Service and Collision Repair Week” when referring to NACE Automechanika and events surrounding it. New faces—This co-production will bring a host of new faces to the team, from sales and marketing to the show director and others. We feel the best way to introduce you to these key figures is to invite you to a we-

binar where you can hear from them in person. Exhibitors past and present will be receiving an electronic invitation with the conference call details. What’s Staying the Same: Same high level of quality and service—This co-production enhances our ability to offer you the best customer service and highest quality event possible, while helping you achieve your show goals. We all have one goal in mind: to make every effort to provide you with a successful show experience. Same Show features - The same exciting show features and co-located events will remain and only grow as NACE Automechanika continues to blend its two events into one. Our theme has been “Change is Good; Growth is Better” and this alliance is just the beginning. NACE Automechanika brings the best of both worlds together and we are excited about this opportunity to provide you with an expanded business platform. Please don’t hesitate to contact one of us to discuss your questions, concerns or share your excitement. We are here to make this transition a smooth and seamless one.

WIN® Opens 2017 MIW Nominations for May

Women’s Industry Network (WIN®) has announced that nominations are now being accepted for the prestigious Most Influential Women (MIW) Awards and will be accepted through December 30. The winners will be recognized at a gala held during the 2017 WIN Educational Conference, May 8-10, 2017 at the Westin Denver Downtown in Denver, CO. Nominations of women working in any segment of the collision repair industry across the United States and Canada are welcome, and WIN membership is not a requirement. Once again, WIN has retained an independent consultant to interview those who have been nominated for the award and select the winners so that WIN can remain unbiased in the selection process. “I am honored to have the opportunity through WIN to work with so many amazing women in this industry,” stated Cheryl Boswell, CFO DCR Systems, LLC., MIW committee cochair and 2015 MIW honoree. "The MIW program gives us the opportunity to recognize those extraordinary women who are leaving a positive mark on our industry.” See more at www.womensindustrynetwork.com.

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 19

Experimental Honda/Acura Crash Test Demonstrates Importance of Proper Repair by Stacey Phillips

Body shops across the country learned during a recent SEMA presentation the importance of always following Honda and Acura recommended repair procedures. Steve Osborne, assistant vice president of American Honda Parts, Service & Technical Division, shared highlights of a proper repair during his SCRS seminar: “Lessons from Beyond the Repair.” “A safe and proper vehicle repair after an accident is of critical importance to American Honda and to the SCRS,” said Osborne. “It’s so important to us that the car be repaired properly, we give away the information absolutely free.” He said that some body shops think they don’t need to repair vehicles the way Honda/Acura specifies. In response, the car manufacturer set out to see what could happen if the OEM’s repair procedures aren’t followed. In 2015, they learned of a 2014 Acura MDX car that was improperly repaired in Southern California. The passenger’s door stiffener ring was sectioned and the door ring was installed

the vehicle looked great after being repaired, they wanted to find out how it would perform if it were in an accident. A small overlap crash test was conducted according to IIHS (Insurance Institute for Highway Safety) specifications at 40 miles per hour. Osborne said the result was a body structural collapse that caused an inoperable driver’s door, intrusion in the driver’s cabin, and a broken dashboard support beam. Many of the improper MAG plug welds also failed during the crash test, although the factory spot welds remained intact. “Had a person been in this car, they would have been injured severely,” said Osborne. He said the crash test Steve Osborne, assistant vice president of American helped demonstrate the imHonda Parts, Service & Technical Division portance of always following disassembled it and examined it thorthe body repair manual procedures for oughly. Then they took a brand new proper collision repairs. He encourMDX and replicated the poor repairs, aged shops to access the free informawhich included using MAG welding tion provided and share it with others rather than the recommended spot in the industry. The website is www welding. Osborne said that although .techinfo.honda.com. with MAG welding rather than spot welding, which should have been done according to the OEM’s recommended repair procedures. Osborne said that Honda did not want the car on the road. The company brought it into American Honda,

20 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

3M and CREF 2nd Annual Hire Our Heroes Fundraiser

In partnership with the 3M Automotive Aftermarket Division (AAD), the Collision Repair Education Foundation (CREF) has announced it has donated more than $750,000 since 2013 to be used toward scholarships and tool grants for more than 210 military veterans and their families through the 3M Hire Our Heroes program. In 2017, 3M AAD and CREF will mark the fifth year of the program, and both organizations will be facilitating the second annual 3M Hire Our Heroes Calendar for 2017. With a $200 donation to CREF, designated to the 3M Hire Our Heroes fund, shops will not only be giving to a worthy cause, they will also receive the commemorative calendar, which contains approximately $1,700 worth of monthly deals on 3M products. This year when a shop participates in all 12 months of promotional offers, they will qualify to receive a sample of new products introduced by 3M AAD in 2018. Additionally, the first 500 people to make the $200 donation will also receive a Hire Our Heroes replica hood designed by automotive designer Chip Foose. Visit http://3mcollision .com/hire-our-heroes.

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 21

Continued from Cover

Charge How Much?

help determine the shop’s new desired labor rates,” said Ronak, during a recent SEMA 2016 presentation: “You Charge How Much for Labor?” “Savvy business owners will recognize that they require additional returns on the recurring additional invested capital.” When calculating how much your business should charge for labor, Ronak advised shop owners to know their costs before trying to figure out a price. “It is not something that is dictated to you by the insurance industry as many people might seem to think,” he said. “Figure out what it is going to cost you, including technology, facility and people in a capable fashion and then work backward to determine what you need to sell that for to preserve the profit level you enjoyed before the additional capital expense.” New technologies such as onboard safety systems, telematics, and hybrid power systems are expected to be at the forefront of development for another two decades. In addition, there is pressure to increase vehicle fuel efficiency due to CAFE require-

ments. He said these two factors are driving advancements in both technology and vehicle construction methods and materials. How much should a shop invest? Ronak said it depends on a shop’s individual circumstance.

Some considerations include: Aluminum repair equipment ($75,000 to $150,000) New measuring/fixture equipment ($15,000 to $20,000) Hybrid technology ($15,000 to $35,000) New welding equipment requirements ($15,000) OEM certification training ($2,500 to $12,500/tech/year) Certification documentation fees ($2,500+/year) Carbon fiber repair (?) Ronak created a three-part spreadsheet (available from the Autobody News website) for shops to enter their data in terms of labor. Although individual results will vary, he said it was devised to help shops identify, quantify and track what they are currently spending and perform the calculations. Training: With training expenses increasing as shops attempt to keep

pace with changing and emerging technologies, the idea is to annually track all training-related expenses (including tuition, testing, wages paid while training, travel expenses, etc…). By clearly identifying this aggregated annual training expense, Ronak said it will more accurately determine how much to allocate the following year per unit produced/billed. The key is to spread the expense out over ALL of the potential billable units to get reimbursed for the valid usable life of the investment made to ensure that technicians remain capable of repairing the technology-laden vehicles. Facility: Ronak mentioned two different strategies. One is expanding the facility, in which he said owners would need to look at additional volume. This is a different return model than taking an existing workstall and reconfiguring it for an alternate specified use (i.e. using it for aluminum repair) and ensuring there is a payback on the expenses for that unique type of work being done. Equipment: As more complex technology is developed, the cost of new equipment for the industry is rising while during the same period shops are realizing a return that is decreasing

due to old technology and tooling being displaced too soon by new technology. Ronak said many shop owners are finding they need to purchase new (updated) equipment every year or two in order to repair vehicles properly per OEM specifications. Ronak said this is a difficult investment option as many scenarios result in equipment becoming obsolete before a real return is captured. After determining these costs, Ronak said shops would have a better idea on how to price labor to ensure they can price in such a way as to create a sustainable investment cycle. According to an industry survey, Ronak said a decreasing percentage of shops reported that net profit improved despite reporting significant increased net sales. “This increase in sales with decreasing net profit is an unsustainable trend as it will choke out investment,” he said. At the same time according to PCI, claim dollars paid through insurance providers increased $2 billion or roughly 10 percent from $19.9 billion the 12 months ending Q1 2015 to $21.9 billion the 12 months ending Q1 2016. Ronak said that the information seems to imply that while the expendiSee Charge How Much?, Page 27

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Shop Strategies

Stacey Phillips is a freelance writer and editor for the automotive industry. She has 20 years of experience writing for a variety of publications. She can be reached at sphillips.autobodynews@gmail.com.

Successful Staten Island Shop Focuses on Unique Approach to Customer Service with Stacey Phillips

Barry Cruipi Sr. established Barry’s Auto Body in 1986, repairing vehicles from a three-car garage. Today the shop is run by Barry Jr. and his sister Michelle and employs 20 auto body technicians and mechanics. The facility has 22 bays and repairs more than 2,000 cars a year. Autobody News spoke to Barry Jr. about their unique approach to customer service. We noticed your shop is curQ: rently holding an online sweepstakes and giving away a Kymco

scooter. Can you tell us about the contest and if you’ve had similar giveaways?

We decided to run the Kymco giveaway as a way for A: scooter

Young Entrepreneurs Academy, Clean and Green Expo and various other community events.

What are some of the ecofriendly initiatives you have employed at your shop and why it is so important? I believe Barry’s Auto Body is Staten Island’s only eco-friendly A: body shop. We only use the BASF

Glasurit 90 waterborne paint system for all of our jobs. We have recyclers for all solvent waste materials and thinners used. We also use only eco-friendly products for detailing. Our pledge to use environmentally friendly products shows in everything we do. Not only are we committed to

of reachQ: ingWhatoutistothetheimportance community? Giving back to the community A: is extremely important to us because it is our community who has helped us achieve success. We are board members of the Staten Island Chamber of Commerce, Staten Island Economic Development Corporation, Kiwanis and Free Masons. We participate in the Richmond County Fair, the

been in business and how have you adapted and grown over the years?

Over the years, the A: auto body industry has moved away from a cus-

tomer-focused industry to one that exists to serve the insurance companies. The reason for the change is because insurance companies have adopted the practice of anointBarry’s Auto Body is located in Staten Island, New York ing body shops as direct repair shops (DRPs). I feel when they negotiband and wife who find themselves in ate the price for repairs ahead of time in need of various auto repair and servexchange for referrals, it results in the ices we provide. The reaction to the repair shop becoming more focused on video has been great and people are volume than it is on performing quality anxiously awaiting the next videos in of work. the series, which we will release over We have also seen advances in time. We have planned to release a technology needed to repair vehicles total of four videos but we may decide properly. The new technology is costly to add more. but necessary and includes welders, What changes have you seen paint booth equipment, electrical scanover the 30 years you have See Staten Island Shop, Page 27

Run by Barry Jr. and his sister Michelle, the shop has 20 auto body technicians and mechanics

our customers and the public to help us celebrate 30 successful years in the auto body industry. The scooter has a 49cc four-stroke engine and is a 90 MPG rating. It is lighter than most small motorcycles and easier to handle for beginners. There is no cost to enter the contest and we plan to announce the winner on January 1, 2017. In the past, we ran an Apple Watch giveaway and we have also given away mini detailing packages through social media contests.

strate the automotive tips provided in our blogs. The videos were so successful that we decided to create a comedic series of videos about a hus-

providing a quality product for our customers’ vehicles, we’re committed to the environment too.

The Smart Choice for Auto Body Coatings and Supplies!

How do you use the Internet and Q: social media in your business? We share helpful tips on our A: website (barrysautobody.com) and social media (https://www.facebook

.com/barrysautobody). Visitors can read about topics such as: how to set up an insurance claim; how to clean, wax and detail your car or SUV; what to look for when buying a new car; and what to check for if you had your car repaired at another shop but feel it might not have been done properly.

Can you tell us about the Donna Q: and Vito YouTube videos you’ve filmed? Recognizing that many people A: prefer videos to reading, we filmed a series of videos that demon-

24 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

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Continued from Page 24

Staten Island Shop

We believe that it is our attenA: tion to detail and our customeronly focus that has helped us achieve

longevity and success. We understand that the majority of our customers come to us as a result of an accident. Usually, they are shaken up and worried about how much the repair is going to cost, how long they will be without their vehicle and whether or not their vehicle will be fixed properly. In order to give our customers peace of mind, we post our prices on our website and in our shop; we help The facility has 22 bays and repairs more than 2,000 cars our customers file their insura year ance claim; we keep EnterOur company philosophy is to prise rental cars on site for their solely focus on customer satisfaction, convenience and we provide a written which includes creating a clean, comwarranty on all the work we do. fortable atmosphere in both our waiting room and our service areas; providing For more information about Barry’s on-site Enterprise rental vehicles; and Auto Body, visit www.barrysautoassisting customers as they file their inbody.com. Details about the Kymco surance claim from start to finish. Our giveaway are posted on https://www focus is on the customer—not the in.facebook.com/barrysautobody/app/ surance company. 190322544333196/ and the YouTube videos can be found on https://www What do you attribute your suc- .youtube.com/watch?v=oOBEw0mh cess to? KnE&t=10s. ners, frame machine equipment, etc. In order to stay ahead of our competition, we provide our employees with specialized, repair-focused training.

Continued from Page 22

Charge How Much?

tures are going up, there is pressure on severity that is forcing facilities to dramatically reduce what they charge for repairing vehicles. “Facility net profit is declining, and a large part of that decrease in profitability may very well be through this massive increase in financial investment required to understand this new technology,” he said. “These investments are not optional and in fact just to be able to be capable of fixing the technology, in addition to significant equipment and facility investments they are also being faced with massive annual per technician training expenses.” He said businesses need to recog-

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nize it’s now an ongoing and recurring expense and the only option available is to adjust what they choose to resell that labor for. “To remain profitable, you need to consider ALL of the costs of providing capable labor, including training,” said Ronak. He added that the annual costs associated with being capable of repairing these new vehicles is going to continue to accelerate, and keeping up with the additional training expenses will also be a necessity. “Technology is not going away and all reports indicate it will continue for another two decades; Just like Moore’s Law regarding Transistor compaction, vehicle technology is likely going to increase by doubling every 18 months,” said Ronak. “Clearly understand your costs … and figure out a way to get paid for it!”

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Was Your Vehicle Damaged in Hurricane Matthew? Federal Assistance by WECT Staff

People who had their automobiles damaged or destroyed by the flooding caused by Hurricane Matthew may be eligible for assistance in repairing or replacing their vehicles, according to the NC State Emergency Response Team. Owners should first check their automobile insurance policy or contact their insurance agent to see if the damage is covered. They also may be eligible for federal assistance. According to the NC State Emergency Response Team, in order to be eligible for FEMA assistance, the following conditions apply: ● The damaged vehicle must have complied with applicable state laws regarding title, vehicle registration and insurance requirements at the time of Continued from Cover

AASP/NJ

his presentation, the remainder of the evening served as an open forum to discuss industry issues, concerns and questions with topics ranging from preand post-repair scanning to insurer interference.

the damage. ● Only those who maintain at least liability insurance will be considered to receive federal disaster assistance to repair or replace their vehicles. Liability coverage is the minimum insurance requirement for North Carolina drivers. Liability insurance policies do not cover storm-related damage. Survivors who register must submit proof to FEMA that they maintain liability coverage to be considered for federal disaster assistance to repair or replace their vehicles. ● Vehicle owners who have a comprehensive policy should first file a claim with their insurance company. Comprehensive policies usually pay for storm-related damage to a car. However, federal disaster assistance may help fill the gaps for those whose comprehensive

In closing, Bryant addressed attendees: “It is events like this that make our association possible. Without all of your supporting us, we wouldn’t be here. Thank you so much to everyone who came out to spend the evening with us. AASP/NJ is proud to call everyone in this room a friend, and we look forward to what the next year has in store for this great industry.”

30 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

insurance coverage does not pay for any or all storm-related damage costs. ● Vehicle owners need to return a completed U.S. Small Business Administration (SBA) disaster loan application. After registering with FEMA, the SBA may contact survivors concerning disaster loan applications. It’s important for vehicle owners to submit their application. Homeowners and renters may be eligible to borrow up to $40,000 to repair or replace personal property, including automobiles damaged or destroyed in the disaster. ● FEMA grants to repair or replace a vehicle must clear the SBA disaster loan process. Vehicle owners may receive a grant from FEMA to repair or replace their car if insurance is insufficient and they were declined for an SBA home loan. Grants do not need to

be repaid. ●Vehicle owners must submit an itemized document showing the car damage was storm-related and a receipt, estimate or verifiable bill of the repair or replacement costs. Federal disaster assistance is available to people only if their cars had damage as a result of Hurricane Matthew, beginning on Oct. 4. The 27 counties eligible for individual assistance in the federal disaster declaration are: Beaufort, Bertie, Bladen, Columbus, Craven, Cumberland, Dare, Duplin, Edgecombe, Gates, Greene, Harnett, Hoke, Hyde, Johnston, Jones, Lenoir, Martin, Nash, Pender, Pitt, Robeson, Sampson, Tyrrell, Washington, Wayne and Wilson. We thank WECT for reprint permission.

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www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 31

Lincoln Tech Helps Students Get on the Road to a Career in Collision Repair by Stacey Phillips

More than 35,000 collision repair jobs will be available across the nation over the next seven years, according to the U.S. Department of Labor’s Bureau of Labor Statistics. Randy Bobzien, au-

tomotive product manager at Lincoln Tech, said that to help meet this demand the school is assisting students build career skills while working with employers to find the best candidates for their body shops. “One of the biggest challenges facing many employers is finding ways to overcome the skills gap—the gap between the skills they need in their workforce and the abilities of job applicants,” said Bobzien. “We want to educate employers and students alike that with the right training, that skills gap can be overcome.” Lincoln Tech began offering collision repair and refinishing training at its Nashville, TN, campus in 1940. The technical school has grown over the years and a collision repair program is now available at five of its 29 campuses across the United States. In addition to the Tennessee location, the collision repair

program is offered in Denver, Colorado; East Windsor, Connecticut; Indianapolis, Indiana; and Melrose Park, Illinois. Lincoln Tech’s curriculum is based on I-CAR standards and students are taught by ASE-certified instructors. The

diploma program takes approximately one year to complete but varies by schedule and curriculum. It includes hands-on training using diagnostic equipment, estimating costs, straightening frames and refinishing paint jobs and students have the opportunity to learn a wide variety of skills including dent repair, airbrushing, welding and feather edging. Bobzien said the various campuses work closely with body shops to best determine their hiring needs. He said this benefits students and managers alike. “Our students receive professional development and ‘soft skills’ training such as communication and time management, while they’re building hands-on collision repair skills,” said Bobzien. “Employers know Lincoln Tech grads are real professionals and will be valuable additions to their workforce.” His advice to body shops considering hiring students is to look for those who have trained at schools with a

proven track record and with the right certifications. Students at the technical school also have the opportunity to put their artistic skills to use rebuilding andthen refinishing vehicles. For example, to celebrate the release of Star Wars: The Force Awakens in December 2015, collision repair students at the Melrose Park campus recreated a galaxy far, far away on the hood of a refurbished 1995 Pontiac Grand Am. Meanwhile, at the East Windsor campus, students rebuilt two damaged cars and turned them into two superhero tributes-on-wheels--Batman and Superman. “Today’s collision repair field is finding a broader appeal with people who are into art and design as much as they are into cars and auto body work,” said Bobzien. “We’ve also seen increasing interest among female

32 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

students for training in this field.” Currently, there are 469 students enrolled for collision repair training around the country; 415 graduated last year.

coln Tech Collision Repair and Refinishing program,” he said. “The program gave me the fundamentals and the training to go into the business and be successful from the very

Tommy Curtis, a former student of the technical college in 198485, has taught at Lincoln Tech in Nashville since 1990. “As a young adult I could not have made a better career choice than attending the Lin-

first day. Looking back over my career for the past 35 years, everything positive in my profession started with Lincoln Tech.” Curtis is one of the many instrucSee Lincoln Tech, Page 51

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OSHA Cites Ohio Vehicle Parts Manufacturer for Failing to Protect its Workers from Machine Hazards

The absence of adequate machine safeguards led to an amputation and other machine-related injuries at a Mansfield manufacturer of parts used by automobile, motorcycle and appliance brands. One of these injuries involved a 22-year-old temporary employee who suffered the partial amputation of two fingers on his left hand on his first day of work. On October 21, 2016, the U.S. Department of Labor’s Occupational Safety and Health Administration proposed penalties of $536,249 to Milark Industries Inc. for three willful egregious, one willful, and three serious violations of safety standards stemming from multiple investigations of injuries as well as complaints received alleging unsafe working conditions. The agency has placed Milark in its Severe Violator Enforcement Program. “Milark Industries continues to create an environment where employees are allowed to bypass machine safety procedures and are threatened to be disciplined if they don’t meet the production quotas. By doing so, the company is creating an unacceptable culture of risk and get-

ting people hurt on the job,” said Kim Nelson, OSHA’s area director in Toledo. In May 2016, OSHA opened a complaint investigation at the company. A review of injury logs revealed that an employee received a laceration injury on April 22, 2016.

OSHA’s May and June investigations cite the company for hazards at both its Baird Parkway and Rupp Road facilities in Mansfield. OSHA found the company: ● Failed to lock-out robotic welding cells and tube bender. ● Bypassed safety interlocks in order to maintain the production rate. ● Bypassed safety devices while conducting maintenance activities. ● Failed to train workers in procedures to prevent unintentional machinery operation during service and maintenance, a process known as lockout/tagout.

Milark has been the subject of other recent OSHA inspection activity. In September 2015, a 20-year-old worker suffered a serious injury and in July 2015, a machine amputated three fingers and part of a fourth from the right hand of a 19-year-old worker. The company contested OSHA citations issued in both those cases. A December 2016 court date has been set before the Occupational Safety and Health Review Commission. In all, OSHA has inspected the company 10 times since 2007. The company’s worker’s compensation carrier is Ohio Bureau of Workers Compensation. Based in Mansfield, Milark Industries is a privately-owned company, employing over 150 workers, and specializing in metal stampings, tube bending, welded parts and subassemblies. The company has 15 business days from receipt of its citations and penalties to comply, request an informal conference with OSHA’s area director, or contest the findings before the independent Occupational Safety and Health Review Commission. Source: OSHA

Clarence Ditlow, 72, Auto Safety Advocate, Passes

The Detroit Free Press has reported that Clarence Ditlow, a consumer advocate who spent a lifetime trying to make cars safer, died on Thursday, November 10 at age 72. Ditlow is best known as a tireless safety crusader, campaigning for recalls of faulty GM ignition switches, Toyota models with unintended acceleration, and exploding Takata airbag inflators. Ditlow was famous for advocating for safety features to be added to cars and for recalls to be implemented when patterns of trouble emerged. Since 1976, he had served as the executive director of the Center for Auto Safety, a group that was founded by Ralph Nader and Consumers Union. According to Michael Brooks, the Center's acting executive director, Ditlow had battled cancer for the past year but had continued to work throughout his treatment. Ditlow was admitted to the hospital a few weeks ago after his condition worsened. “He leaves us with an incredible legacy and remains our inspiration going forward,” Brooks said in a statement.

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AkzoNobel Unveils Celebrity Vehicle and New Partnership with David Kindig with Ed Attanasio

AkzoNobel kept it a secret until Nov. 2 at 1 pm, when the company finally unveiled its 2016 SEMA celebrity vehicle to Show attendees. When the cover was removed by master car builder Dave Kindig, the four-tone 1955 Chevy Nomad Wagon received thunderous applause and everyone agreed that it surely did not disappoint.

tured on the Velocity Channel. AkzoNobel and Kindig will work together over the next year to mutually develop a new custom color line of automotive paints. While announcing the AkzoNobel celebrity car, Kindig also discussed his new relationship with the company. “We are going to be developing a whole new line of amazing colors for AkzoNobel,

This spectacular four-tone 1955 Chevy Nomad Wagon was built and designed by David Kindig of Kindig-It Design in Salt Lake City for AkzoNobel for the 2016 SEMA Show

Kindig and his team put more than 1,500 hours into the build, adding nuances throughout, including flipping the bumpers, installing a Kicker stereo system and a whole wide range of new enhancements. The Nomad was first manufactured by Chevrolet from 1955 to 1961 and then brought back into production from 1968 to 1972. Today, Nomads made in the 1950s are the most coveted by car collectors and rebuilders who love working on them. As owner and chief designer at Kindig-It Design in Salt Lake City, UT, Kindig runs a state-of-the-art custom shop where mostly classic cars are converted into breathtaking creations. Kindig operates the shop with his wife, Charity, and they are wellknown for their highly-rated reality show, Bitchin’ Rides, which is fea-

with a classic look. These are colors that car lovers will want to use and painters will also want to spray. They will have a ton of depth and will be absolutely incredible. So hang on to your socks because this year is going to be amazing!” Jennifer Solcz, North American Marketing Manager for AkzoNobel Vehicle Refinishes made some opening remarks to the crowd at their booth prior to the unveiling. “AkzoNobel is proud to join forces with Dave Kindig, a true automotive artist, who is known throughout North America for his exceptional quality, workmanship and style,” she said. “AkzoNobel is in the business of color, and we are dedicated to color innovation through product development and dynamic strategic partnerships.”

the AkzoNobel booth, I was pleas“I’m thrilled to be working with AkzoNobel on developing this brand antly surprised and absolutely thrilled. Dave Kindig is an amazing builder, new custom color line,” said Kindig. and to be associated with him is a big “Since I started spraying Sikkens Autowave, my projects have looked better than ever before. So I am super psyched because I’ll now be able to combine my style and quality and mix it with these terrific products. To really open up and dial in the colors that I want to see on great vehicles–that’s my goal with this new line.” The owner of the Celebrity Nomad is Mark Timlin, the owner of Burnett’s Auto Parts Kindig (r) shows the car’s owner, Mark Timlin (l) of in Green River, WY. When he Burnett’s Auto Parts in Green River, WY, what he has saw his vehicle for the very done with his 1955 Nomad during the unveiling first time at the unveiling, he looked shocked for a moment before deal. They filmed the build, and hopefully it will appear on an episode of smiling from ear-to-ear. Bitchin’ Rides at some point so that “The last time I saw that car was a year ago, and it was down to the bare people can see all of the creativity and metal,” he said. “So when I saw it at hard work that went into this car.”

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Collision Hotline:

800-237-4399 Fax: 215-822-7109

OPEN: M-F 7am - 5pm

Mechanical Hotline:

877-275-3352 Fax: 215-822-5851

201 Bethlehem Pike / Colmar, PA 18915

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 37

H ONDA C ONN ECT I CUT

Lia Honda of Enfield E n fie l d

800-221-3131 860-741-3401 Dept. Hours: M-F 7:30-5:30; Sat 8-4 jdoucette@liacars.com

Schaller Honda N ew Br i tai n

800-382-4525 860-826-2080 Dept. Hours: M-F 7:30-5; Sat 8-1 jkiniry@schallerauto.com M AI NE

Berlin City Honda So u th P or tl a nd

800-640-6685 207-774-6685 Dept. Hours: M-F 7:30-5:30 mmmparts@berlincity.com

Prime Honda Saco

207-391-7910 207-282-0900 Dept. Hours: M-F 7:30-6; Th. 7:30-7; Sat 7:30-4 klavalle@driveprime.com M ARY L AND

Criswell Honda Ge r m a n town

866-738-2886 Dept. Hours: M-Thu 7-9; Fri 7-7:30; Sat 8-6 hondaparts@criswellauto.com

AC URA M ARY L AND

Tischer Acura Lau rel

800-288-6983 301-498-3322 Dept. Hours: M-F 7-6; Sat 8-4 wholesaleparts@tischerauto.com M ASSA CHU SETT S

Acura of Boston Brig ht on

800-254-1169 617-254-5400 Dept. Hours: M-F 8-5:30; Sat 8-5 bruce.fisher@acuraofboston.com N EW J ERS EY

Acura Turnersville Tu r ners v ille

888-883-2884 856-516-6060 Dept. Hours: M-F 8-5; Sat 8-4 kristen.powell@penskeautomotive.com 38 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

Please contact these dealers for your Honda or Acura Genuine parts needs. MA R Y LAND

NE W J ERSE Y

N EW YOR K

P EN N SY LVA NI A

Oâ&#x20AC;&#x2122;Donnell Honda

Hudson Honda

Brewster Honda

El li cott Ci ty

We s t New Yo r k

B rew st e r

Yo rk

410-461-5000 410-461-9654

866-483-6917 201-868-9500

845-278-4177

800-960-9041 717-848-2600

Dept. Hours: M-F 8-6; Sat 8-5 bshortt@odonnellhonda.com

Dept. Hours: M-F 7-7; Sat 7:30-5; Sun 8-3 anthony.perrone@hudsonhonda.com

Ourisman Honda of Laurel

Madison Honda

R o che st e r

Baierl Honda

La ure l

Ma dis on

800-462-0056 (N.Y.) 585-586-4919

724-940-2006

Dept. Hours: M-Thur 8-8; Fri 8-5:30; Sat 8-5 parts@dickide.com

Dept. Hours: M-F 8-5; Sat 8-4 johnryan@baierl.com

Lamacchia Honda

J.L. Freed Honda

Dick Ide Honda

800-288-6985 301-498-6050

800-648-0293 973-822-1710

Dept. Hours: M-F 7:30-7; Sat 7-4 ron.malitz@ourismanautomotive.com

Dept. Hours: M-Thu 7-8; Fri 7-6; Sat 8-6; mschumer@madisonhonda.com

MA S SAC H U S ET TS

Dept. Hours: M-F 8-5; Sat 8-4 kbennett@liacars.com

Rossi Honda

S y ra cu se

Apple Honda

Dept. Hours: M-F 7-6; Sat 7-4; Sun 10-4 applehondaparts@appleauto1.com

Wex ford

M o ntg o m e r yv il l e

215-855-3587

LIA Honda Northampton

Vin elan d

315-471-7278

Nor tha mpto n

800-893-3030 856-692-4449

Dept. Hours: M-F 7:30-5:30; Sat 9-1 parts@lamacchiahonda.com

Dept. Hours: M-Thur 8-6; Fri 8-5; Sat 8-4 joseph.sciacca@jlfreed.com

Dept. Hours: M-F 6:30-5; Sat 7:30-3 dave@rossihonda.com

Lia Honda of Albany

Shadyside Honda

800-369-7889 413-586-6043 Dept. Hours: M-F 7:30-5:30; Sat 8-4 dstanisewski@liacars.com NE W J E R S E Y

Clinton Honda Ann a ndal e

908-735-0900 Dept. Hours: M,Tue, F 7-6; W, Thu 7-7; Sat 7-4 chrish@clintonhonda.com

Honda of Turnersville Tur ne rs vill e

800-883-0002 856-649-1584 Dept. Hours: M-F 8-6; Sat 8-4 sbaptist@penskeautomotive.com

NE W J E R S E Y

Route 22 Honda Hi lls id e

973-705-9100

A l ba n y

800-272-6741 518-482-2598

Dept. Hours: M-F 7-7:30; Sat 8-5 rt22hondaparts@route22honda.com

Dept. Hours: M, T, W, F 7:30-5:30; Thur 7:30-8; Sat 8-5 apersaud@liacars.com

VIP Honda

Lia Honda of Williamsville

Nor t h P lain f i el d

908-753-1680 Dept. Hours: M-F 7:30-6; Sat 8-3 kevinh@viphonda.com NE W YO RK

Babylon Honda We s t Ba by lo n

W i ll ia m sv il l e/ B u ff a l o

877-659-2672 716-632-3800 Dept. Hours: M-Thu 7:30-8; Fri 7:30-5; Sat 8-5:30 liaparts@liacars.com

Dept. Hours: M-F 7:30-5 shadysidehondaparts@hotmail.com

Sussman Honda Ro sl yn

800-682-2914 215-657-3301 Dept. Hours: M-F 8-5; Sat 8-1 rendrick@sussmanauto.com

Ray Laks Honda We st S e ne ca

631-669-5800

716-824-7852

Dept. Hours: M-F 7-7; Sat 7:30-3:30 babylonparts@aol.com

Dept. Hours: M-F 7:30-8; Sat 7:30-5:30 ekuznicki@raylaks.com

NE W YO RK

Pi ttsb u rg h

800-468-2090 412-390-2908

PEN NS YLVANIA

PEN NSY LVAN IA

Elite Acura

Curry Acura

Apple Acura

Ma p le Sh ad e

S c ar s da l e

Yo r k

E mm aus

856-722-9600

800-725-2877 914-472-7406

877-5APPLE5 717-849-6639

877-860-3954 610-967-6500

Dept. Hours: M-F 8-6; Sat 8-5 parts@curryacura.com

Dept. Hours: M-F 7-5:30; Sat 7-3 parts@appleacura.com

Dept. Hours: M-F 7-5; Sat 8-5 mustafa@vinart.com

Paragon Acura

Baierl Acura

Sussman Acura

Woo d s i d e

Wexfo rd

Jen kint own

718-507-3990

800-246-7457 724-935-0800

800-826-4078 215-884-6285

Dept. Hours: M-F 8-5; Sat 8-1 johnsabella@baierl.com

Dept. Hours: M-F 8-5; Sat 8-1 rendrick@sussmanauto.com

Dept. Hours: M-F 8-5; Sat 8-4 bmartinsen@group1auto.com

Park Ave Acura Ma ywoo d

888-690-7621 201-587-0028 Dept. Hours: M-F 8-6; Sat 8-3 jon.tangen@parkaveacura.com NE W Y O R K

Acura of Westchester We st ch est er

914-834-8887 Dept. Hours: M-F 7:30-8; Sat 8-4; Sun 9-4 acura.parts@yahoo.com

Dept. Hours: M-F 8-6; Sat 8-5; Sun 9-4 johnp@paragonacura.com

Smithtown Acura St. James

888-832-8220 631-366-4114 Dept. Hours: M-F 7:30-5:30; Sat 8-4 parts@smithtownacura.com

Lehigh Valley Acura

Davis Acura L a ngho r ne

866-50-ACURA 215-943-7000 Dept. Hours: M-F 7-7; Sat 8-4 markh@davisacura.com

www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 39

recalibration. It also indicates whether a scan tool, aiming targets or other special tools are needed for calibration. What do you do as a repairer? That’s a “We’ve spent thousands of hours tricky question.” on this search tool to save you time Another scenario Rozint raised: during the damage analysis process,” What if a diagnostic trouble code isn’t Bartanen said. The guide is available to found in a pre-repair scan, but only in subscribers of I-CAR’s “Repairability the post-repair scan? Technical Support” portal (https://rts.i“Did I create that from car.com/). the repair, or is that related to The CIC meeting in Las the loss?” Rozint asked rhetorVegas also marked the end of ically. California shop owner Randy He said there are comStabler’s 2-year term as chairmittee members who say the man of the conference. Starecent automaker statements bler said just as the vehicle on pre- and post-repair scans modifications displayed at mandate such scans on every Jack Rozint, Vice SEMA often become feaPresident of Sales repaired vehicle. Others, he tures on future vehicle mod& Service, Repair said, believe such decisions els, he sees CIC as often an for Auto Physical need to be made more on a Damage Business “incubator” for ideas and soUnit, Mitchell vehicle-by-vehicle basis. lutions adopted within the inInternational, Inc. “There are people on the dustry. and CIC Committee calls who have said, ‘If it’s To that end, he asked CIC Chair true, you need to scan every participants in Las Vegas to use vehicle 1996 or newer, and we haven’t the “open mic” portion of the meeting to scanned 90 percent of the vehicles share topics and ideas they’d like to see we’ve repaired [over the last 18 years]; CIC address in the next chairman’s two have we been repairing cars incorrectly years. since 1996?” Rozint said. “That’s two New Jersey shop owner Joe Luends of the spectrum, and I know the anbrano said he remembers starting to atswer may be somewhere in the middle, tend CIC decades ago because he saw but there is a very valid dis“hope” at those meetings. cussion about when is a scan “Hope that we could get necessary, and I think we need together and resolve many of to do more work on that.” these issues,” Lubrano said. An I-CAR representaHe said that too often, howtive at the CIC meeting ever, the meetings have depointed out that his organizavolved to a “waste of time” tion has recently developed because “nothing gets accomJoe Lubrano, NJ industry-vetted definitions of plished.” shop owner “pre-scan,” “post-scan” and “Change has to be made “post-repair calibration.” Jason Baras part of the discussion,” Lubrano tanen also said I-CAR has created a said. “If you don’t agree to change, vehicle-by-vehicle guide to help shops nothing is going to change.” determine what driver assistance sysHe suggested that eliminating tems may need to be calibrated fol- rekeying of estimates, which would lowing repairs. Bartanen said that by make things better for shops, is a topic the end of the year, the guide will CIC might want to revisit. Solutions cover all 2016 vehicles, and I-CAR for this exist, he said, but aren’t always will then begin adding 2017 vehicles making it down to the street level field and “hopefully go back on 2015 and adjusters. 2014 models.” Missouri shop owner Brett BaiThe guide is not VIN-specific, but ley said he sees a need for the industry instead shows the names and locations to reach consensus on “recommended” of all cameras and sensors that are opOEM repair procedures. tions on each make and model to assist “For some reason in our industry, shops in looking for the systems on a we take that term ‘recommended’ and particular vehicle in their shop, as well spin it in 17 different directions,” Baias to more quickly find OEM calibraley said. “If we have open-heart surtion documentation. gery and the surgeon recommends that The guide also indicates what we go to some sort of physical traintypes of events – such as glass removal ing, we’re probably going to be there. or replacement – result in the need for At the same time, if an OEM recomContinued from Cover

Vehicle Scanning

40 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

mends that we put a frame rail in a certain place, as an industry we need to adopt that and make sure it happens. Bailey also said the industry is sometimes overly focused on “key performance indicators” as a management tool. “They may be a target or a goal, but we need to remember the No. 1 goal is to put that car back safely,” Bailey said. “As an industry, I think we all can point to instances where, because of speed or cost, there’s some bad things taking place. As an industry, we need to clean that up.” Scott Biggs of Assured Performance said controversy and opposing viewpoints have not seemed as welcome at CIC in recent years. “The truth is, we should embrace that,” Biggs said. “If there are major topics of interest to the industry, they should be aired out here and not controlled or manipulated. Having a place where people can come and argue and discuss and express their concerns should be exactly what we’re here for. I think the more we do that, the more relevant CIC is. What we discover in this room is what other people feel. Not what our camp feels, but what the other camp feels. Then you start think-

ing: ‘If we did something slightly different, it wouldn’t be so painful for them or it will be more acceptable to them.’ Hearing the way others feel about something allows us to make a better mousetrap.” Another long-time CIC attendee suggested there be some follow-up on proposed resolutions to industry issues that have been developed by CIC committees but have not been acted upon. He noted that at CIC in Las Vegas exactly 10 years ago, for example, a CIC committee suggested that if refinish labor times on repaired panels are adjusted, the estimate should also show the original labor time to allow someone receiving that estimate to know not just that the time was changed but also the magnitude of that change. All three estimating system providers at the 2006 meeting acknowledged the request, but the change was never made, so it could be something CIC could revisit. CIC in November launched a survey allowing anyone to submit issues they would like CIC to address next year. The conference’s biennial planning meeting will take place January 12 in Palm Springs, Calif.

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www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 41

SEMA Show Goes On

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

SEMA Announces Collision Repair & Refinish Product Award Winners with Ed Attanasio

If you’re designing and manufacturing an innovative, cutting-edge piece of equipment, tool or product that can help the collision repair industry in any way, shape or form, the Specialty Equipment Market Association (SEMA) is willing to give you some major kudos. But they

If a company can walk away with a SEMA New Products Showcase Award, it can be a game changer and provide a quick route to ongoing success for an established or growing business. More than 3,000 products were entered into 16 different showcase categories to be considered for the SEMA New Product Awards this year. Winners were judged on a wide range of criteria, including quality, marketability, innovation, technology and consumer appeal, among others. This year’s New Product Award winners in the Collision Repair and Refinish Prod(l to r) Dave Holgate and Hugh Atkins from Drew ucts category were awarded at Technologies proudly display its company’s Remote the opening breakfast at the Assisted Programming kit (RAP) that makes auto SEMA Show. First place went diagnostics easier for shops who don’t want to keep expensive diagnostic equipment sitting around in to Drew Technologies, Inc. of their shops Ann Arbor, MI with its Rehave to the best-of-the-best, and to be mote Assisted Programming kit (RAP). honest, the competition is always fierce. One runner-up award went to Bonding

42 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

Solutions’ Like90 Quick Check Temporary Gloss Simulator, and the other runner-up was Betag Innovation of

spot with its Remote Assisted Programming (RAP) system, designed to assist automotive repair collision technicians that are not comfortable working with computers or don’t want to keep expensive diagnostic equipment sitting around in their shops. “We understand that J2534 programming is not easy, and that’s why we’ve developed a simple, drama-free approach to enable shops to complete their repairs properly,” Hugh Atkins, sales rep for Drew Technologies said. “By using the RAP, they’re keeping One of the two runner-up awards went to Bonding Solutions’ these vehicles in their own faLike90 Quick Check Temporary Gloss Simulator. At left, Ed cilities, which allows them to Woodhull with Doug Badham with Bonding Solutions, retain more control of the relocated in Salt Lake City, UT pair process while making more money and providing better servWollerau, Switzerland for its Aluminum ice to its customers.” T-Hotbox. The RAP kit includes a Windows Drew Technologies won the top

PC, J2534 device, Internet Access Modem, OEM Subscriptions, and Battery Maintainer. It’s everything a shop will need packed in an easy-to-use, allin-one kit. By using the RAP kit, shops no longer need to purchase additional tools or OEM subscriptions or have the expertise to perform the necessary diagnostics. Once a technician has completed a job, he or she can call the RAP support team using their toll-free number. The team then performs all of the J2534 programming to make the process easier. Then once the job is done, they simply pack up the RAP kit and move onto the next one. The shop pays only for each service and the results are always guaranteed. A company that has won several SEMA New Product Awards in the past and stepped up again this year with a new cutting-edge product is Like90 of Sunnyvale, CA with its Like90 QuickCheck™. This product simulates the depth and clarity of fresh clear on base, eliminating the need to spray expensive clear coat on spray-out cards. Unlike clear coat, Quick Check can be sprayed anywhere that is convenient or wherever the lighting is best

for matching color. It dissipates completely so that another color coat can be applied to the same spray-out card if the first attempt does not match. It requires no clean-up and has no odor. It sprays on the surface more evenly, better simulating the glossy finish of a clear coat. Two more distinct bene-

Betag Innovation of Wollerau, Switzerland received one of the other runner-up awards for its Aluminum T-Hotbox

fits of Like90 QuickCheck is that it stays wet long enough to allow plenty of time to judge a color match, even in hot, dry weather and dissipates completely without leaving any residue behind, according to the com-

INSIST ON GENUINE GM PARTS

pany’s website. Bonding Solutions Sales Manager Bill Kernahan was honored by the award and hopes that more and more shops will use their product as a result. “It’s an honor to receive SEMA’s new product award,” Kernahan said. “Bonding Solutions is dedicated to creating innovative products that make it easier and faster for our customers to do top quality work. When we analyzed the traditional color-matching and panel-checking processes, we knew there had to be a more efficient and safer way. Quick Check comes in an aerosol can which makes color-matching faster and more convenient than using clear coat. And it’s safer because it has no isocyanates. Quick Check also allows you to see body work defects at early stages of the repair process where they cost the least to fix.” The other runner-up winner is Betag Innovation, which produces a full range of equipment and training for small damage repairs, medium panel repairs and plastic repairs. The company’s North American Business

Development Director Dave Flockhart said that what’s really been turning heads lately is Betag’s T-Hotbox, and winning this award will surely continue the buzz. “It is a compact handheld unit designed for easy use and we also added an extra long cable to make the unit easier for its hand application,” Flockhart said. “We have two versions–the T-Hotbox PDR for the dent removal or dent reduction and the T-Hotbox Mech designed for the mechanical side to heat up nuts and bolts.” In addition, Betag Innovation has developed small damage repair and medium panel repair programs for BMW, that are all part of the current BMW North America Group University curriculum, held at BMW’s training centers in New Jersey, California and South Carolina. So if you’re thinking about a new product that can help the collision repair industry, start brainstorming now. Because maybe there is a SEMA New Product Showcase Award in your very near future, but next year’s show will be here before you can SEMA!

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NHTSA Confirms 11th U.S. Fatality Tied to Rupture of Takata Air Bag Inflator

The National Highway Traffic Safety Administration has confirmed that a crash fatality in Riverside County, California, is tied to a rupture of a recalled Takata air bag inflator. The victim, a 50-year-old female, died after sustaining injuries in a crash on Sept. 30. NHTSA investigators have inspected the vehicle, in cooperation with local authorities. This is the 11th confirmed U.S. fatality tied to ruptures of Takata air bag inflators. The victim was driving a 2001 Honda Civic. The vehicle was first recalled in 2008, and records show that the recall repair was never completed. The vehicle is included in a population of Honda and Acura vehicles which has been identified by NHTSA as holding “substantially higher risk.” The air bag inflators in these particular vehicles contain a manufacturing defect which greatly increases the potential for dangerous rupture when a crash causes the air bag to deploy. Ruptures are far more likely in inflators in vehicles that have spent significant periods of time in areas of high absolute hu-

midity—particularly Florida, Texas, other parts of the Gulf Coast, and Southern California. Testing of the inflators from these vehicles show rupture rates as high as 50 percent in a laboratory setting. The Department of Transportation continues to ask for the news media and public’s assistance to find the remaining unrepaired vehicles. Drivers of these vehicles should immediately visit SaferCar.gov to check whether their vehicle has any outstanding safety recalls. Those that do should contact their nearest dealer to schedule a no-cost immediate repair. Replacement parts for these vehicles are available immediately. The higher-risk inflators are in the following 2001-2003 Honda and Acura vehicles: 2001-2002 Honda Civic 2001-2002 Honda Accord 2002-2003 Acura 3.2TL 2002 Honda CR-V 2002 Honda Odyssey 2003 Acura 3.2CL 2003 Honda Pilot

www.autobodynews.com

Mopar Introduces Awareness Campaign on ‘Right to Request’ OE Collision Parts

The Mopar brand is rolling out a new multi-faceted awareness campaign designed to both inform consumers of their “Right to Request” Original Equipment (OE) collision parts and highlight the benefits of choosing Mopar products over the aftermarket for collision repairs. The initiative will include a new informational ad that details the rights of owners to ask for OE parts for collision repairs. The “Right to Request” ad will be featured on the brand’s YouTube page, as well as on its official website (www.mopar.com/collision). A Mopar collision repair guidebook showcasing OEM Mopar collision products will also be distributed for display at collision shops and FCA US LLC dealers. According to the company, additional videos and images will reinforce the Mopar brand’s commitment to helping repair vehicles the right way with OE parts. “Consumers have the freedom to choose, and that includes the freedom to insist on OE Mopar collision parts to protect their investment in their vehicles,” said Ross McGinnis, vice president of Parts Sales and Field Operations for Mopar. “Own-

ers have the right to ask for OE parts created by the same engineers who designed and built their vehicles in order to protect their vehicles and the people riding in them.” “In some cases, repair shops can be pressed to install generic, lower-quality aftermarket parts instead of OE factory products,” a statement from the company read. “The case for insisting on OE parts is even more critical considering the complex technology and safety systems integrated into the manufacture of today’s modern vehicles. In areas such as corrosion resistance, material strength, appearance and even packaging, OE Mopar collision parts provide factory performance and reliability that unknown aftermarket parts often lack.” For more information, visit www .mopar.com.

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44 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

GM Directs Body Shops to Scan for Pre- and Post-Repair DTCs General Motors Company has issued a position statement for the collision repair industry directing technicians to scan damaged vehicles for diagnostic trouble codes (DTCs) both before and after repairs. According to the company, GM’s goal is to ensure that all necessary repairs are diagnosed during the estimate process, and that vehicles are returned to customers in pre-crash condition. Testing is especially critical when safety systems are impacted. “Even minor body damage or glass replacement may result in damage to one or more safety-related systems on the vehicle,” said John Eck, collision manager, GM Customer Care and Aftersales. “Any action that results in loss of battery-supplied voltage and disconnection of electrical circuits requires that the vehicle be tested post-repair to ensure proper electrical function.” Many safety and security-related components, sensors and Electronic Control Units (ECUs) require calibration and/or “learns” when replaced, Eck stresses. These systems must be repaired according to the

corresponding GM repair procedures. “Technicians who follow proper pre- and post-repair scanning procedures have an edge when it comes to customer satisfaction because dashboard lights can’t tell you everything that’s going on with a vehicle’s electronics,” Eck said. “With pre- and post-scans, techs will start with the right diagnosis and right parts out of the gate; they’ll reduce repair cycle times and they should see fewer follow-up visits. More importantly, the scans will help ensure that the vehicle and its safety systems are returned to their pre-crash conditions.” All of GM’s position statements can be downloaded at http: //www.genuinegmparts.com/forprofessionals/position-statements. For more information, visit www .gm.com.

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Awards Given, Milestones Met, and Future Plans Discussed at Maaco Conference in NC by Victoria Antonelli

On Saturday, October 15, Autobody News listened in as Jose Costa, president of the paint and collision division of Driven Brands, and Jason Ryan, president of Maaco, capped the Maaco Conference in Charlotte, NC. The teleconference covered the milestones that Maaco and Driven Brands have met in 2016 as well as their plans for 2017. Costa explained that Driven Brands, which is headquartered in Charlotte, has four main divisions with 10 brands that operate about 2500 locations across North America. They generate about $2.5 billion in sales. Their four divisions–the largest and most important one being paint and collision, which encompasses Maaco, CARSTAR, and Drive N Style–generates $1.3 billion with a little under 1,100 locations. “In 2017, Maaco and CARSTAR will add between 100 to 200 locations each,” explained Costa. “We’ve had a very aggressive growth projection over the last four years, with plans to continue that growth into next year.” Ryan added that Maaco recently

celebrated their 500th location, after adding over 50 stores to the map in 2016. “We’ve had a really solid, fantastic 2016 performance,” he said. “We’re celebrating the third year of five percent or greater same store sales growth, so organic business is very healthy.”

Ryan also stated that Maaco’s fleet department, which is one of the MSO’s major initiatives to help grow the top line for their sales, has grown about 30 percent again this year to exceed $100M in annual sales. “We’ve also been working on the marketing side of things,” he said. “We’ve redesigned our websites so we can continue to engage with customers. We’re also bringing back the ‘Uh Oh, Better Get Maaco!’” Maaco sponsored Martin Truex Jr.’s Furniture Row Racing Toyota the weekend before the conference for the Bank of America 500 at Charlotte Motor Speedway.

“We are looking to continue seeking out these partnerships going forward,” said Ryan. Ryan added that the MSO is also working on a new estimate program to help close more sales, as well as a recycling program that they hope will increase top line sales by another five percent. The Maaco president also acknowledged this year’s winner of the SYL Young Award, Katie Inge, who is based in Chesapeake, VA. “She is the first female recipient of this award,” Ryan said. “She highlighted tremendous performance in a short period of time.” The young shop owner joined the Maaco system last year. Inge increased sales in 2015 by 15 percent, and accelerated sales in 2016 by 30 percent, resulting in a $2 million profit, according to Ryan. Here is the full list of award recipients: Terry Taylor Award – Frank Furino, Orlando, FL SYL Young Award – Katie Inge, Chesapeake, VA

David M Lapps Award – Brian Greenley, Litteton, CO

MAACO Cup – Hector Loyo, New Berlin, WI

Rookie of the Year – Tim Ciri, Vancouver, WA

Multi-Shop Owner Award – Mike Drum, Atlanta, GA 25 Year Milestone – Joe Ambuul, Colorado Springs, CO

Maaco franchisees are also recognized on a regional level with the Regional Cup Awards for stellar performance and operations that leads to an increase in both car count and overall sales. The 2015 Regional Cup Winners are: Northeast Region - Dennis Raftopoulos, North Brunswick, NJ Mid-Atlantic Region – Ron Raio, Delran, NJ

Southwest Central Region – Bill Lytle, See Awards Given, Page 59

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46 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

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www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 47

SEMA Show Goes On

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

NABC Presents Six Deserving Recipients with Refurbished Cars at 2016 SEMA with Ed Attanasio

Half a dozen deserving individuals and families from Nevada received keys to completely refurbished vehicles by the National Auto Body Council (NABC) at its annual Recycled Rides Luncheon on Nov. 2nd at the 2016 SEMA Show in Las Vegas. More than 300 people

families as they attempt to recover from catastrophic circumstances such as unexpected job loss and homelessness,” said Chuck Sulkala. “Our goal with Recycled Rides is to positively change lives by donating vehicles that represent hope, independence and freedom. Of all the things we do here at NABC, this is probably the most satisfying–giving cars to people who truly deserve them.” The six recipients this year included Suidi Ali, who received services from Family Promise’s Shelter Program earlier this year after losing her job and apartment. She now has a great career and an apartment that she and her children are Recycled Rides vehicle recipient Patrick Kelly (center) poses with Ted Rupert, owner of Rupert’s Auto Body happy to call home, but her car (right) and one of last year’s car recipients, Michael (until now) was a major conAtkinson, a Navy Corpsman who now works as a cern. Suidi Ali has been workmetal technician ing hard to leave homelessness enjoyed the presentation luncheon held in her rear window, and her nearly new at the Westgate Las Vegas Paradise 2016 Hyundai Accent will help her Convention Center, with many of the achieve it. Ali was nominated by Family sponsors, body shops and insurance Promise of Las Vegas and the car was companies that donate their time and donated by Enterprise and refurbished money to the Recycled Rides Program by Gerber Collision. each year in attendance. Brigette Garcia and her husband This year’s six Recycled Rides rehave two young sons with special cipients were selected in partnership needs. To get to her sons to the their with three local nonprofit service organizations – Family Promise of Las Vegas, The Shade Tree, and The Marine Corps League. This year’s vehicles were donated by Allstate, GEICO, State Farm, USAA, Enterprise Rent-aCar, and Hertz and were refurbished by collision repairers, including Caliber Collision, Fix Auto Henderson, Gaudin Ford, Gerber Collision & Glass and Rupert’s Auto Body. Parts, materials Six completely refurbished cars sat quietly under their covers until they were unveiled at and services were contributed by LKQ NABC’s annual Recycled Rides Luncheon on Corporation, Axalta, AkzoNobel, ColNov. 2nd at the 2016 SEMA Show in Las Vegas orGlo, High Sierra Glass Works, LT Mufflers and Brakes, Milne Auto Tow, medical appointments, Garcia deReno Buick GMC, Sierra Wheel Repends on public transportation, and it pair, The Pit Shop, Alpine Lock and is stressful at times. Brigette recently Fast Glass. landed a good job in the medical field, Executive Director of the National and her husband works from home so Auto Body Council Chuck Sulkala he can be available to care for their has been hosting these car giveaways children. Their 2008 Ford Edge will since the program began, and he was help the Garcia family manage their back on the dais again this year. “Lack daily transportation without the stress of transportation is in many cases a and expense of taking the bus. The major obstacle for people and their Garcia family was nominated by Fam-

48 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

ily Promise of Las Vegas; the car was donated by Allstate and refurbished by Gaudin Ford. The third recipient, Debbie Hatfield, and her two sons were in Family Promise several years ago until she could obtain employment and get back on her feet. Earning minimum wage, one of her sons was on the baseball team, and it was always a challenge to get him to his games. On top of it all, this single mother’s vehicle broke down earlier this year and eventually died, but her transportation problems are gone because she now has a 2014 Chevy Impala. The car was nominated by Family Promise of Las Vegas and donated by GEICO and refurbished by Caliber Collision-Reno. Lorae Chadwick, her husband and their one-year-old daughter were forced to leave their previous apartment due to an abusive situation with their roommate. They had to live in separate shelters initially until they

were able to receive support from The Shade Tree organization and find housing together as a family. This is truly a family that is becoming self-sufficient,

Recipient Brigette Garces with representatives of Allstate and Gaudin Ford who donated her Ford Edge

and with their completely refurbished 2015 Hyundai Leandra, they will be able to live productive lives without the drama of not having reliable transportation. The Chadwick family was nominated by the Shade Tree and the vehicle was donated by Hertz. See NABC Presents, Page 54

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www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 49

SEMA Show Goes On

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

WD-40®/SEMA Cares 50th Anniversary Camaro Debuts at 2016 SEMA with Ed Attanasio

Over the years, WD-40 has worked with some of the best car designers and fabricators on the planet, including Chip Foose, Ian Johnson from PowerNation and others. For the seventh time now, WD-40 unveiled a

working with WD-40 on all of their SEMA rebuilds over the years. The company and the charity joined forces again to create a custom 1967 Chevrolet Camaro to celebrate both the 50th anniversary of the SEMA Show as well as the 50th anniversary of the Camaro. It made its debut at the 2016 SEMA Show in Las Vegas on November 3 during a press conference hosted at WD-40’s booth. The vehicle was then featured at the SEMA Cruise that concluded the SEMA show on Friday, Nov. 4. The eventual sale of this ® The WD-40 /SEMA Cares 50th Anniversary Camaro spectacular vehicle will raise marks the seventh time that SEMA and WD-40 have combined their forces. More than $700,000 has been more funds for SEMA. By raised by the sales of the first six vehicles, and this auctioning off the other six Camaro will undoubtedly add to that total significantly vehicles, more than $700,000 stunning vehicle at SEMA to be auc- has been raised by the sales of these tioned off later to raise money for SEMA cars. The WD-40®/SEMA Cares 50th SEMA Cares, a charity that has been

Anniversary Camaro proceeds from the sale of the vehicle will go to Childhelp®, an organization that provides services to abused and neglected children, and the SEMA Memorial Schol-

sources of the SEMA community together to make a positive difference in children’s lives. Annually, the SEMA Cares Committee leads significant fundraising efforts including the SEMA Cares Pinewood Drag Races and participation in custom industry-build vehicles that are auctioned off. The Camaro project was designed by noted car builder Neil Tjin and built in partnership with Tjin and instructors from Universal Technical Institute™. The engine, transmission, suspension, wheels WD-40 Brand Manager Shannon Edwards discusses the and tires were installed on WD-40®/SEMA Cares 50th Anniversary Camaro and PowerNation™ TV, and the WD-40’s commitment to SEMA Cares entire build showcased how arship Fund, which provides schol- WD-40 Company products are used arships to students entering the auto- by automotive professionals in their motive aftermarket. restoration and customization projects The SEMA Cares Committee, es- all over the world. In addition to WD-40® Multi-Use tablished by the Board of Directors in Product with its thousands of uses, the 2007, aims to bring the voice and re-

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Falken Tires, Baer Brake Systems, LR Auto Body and Optima Batteries. Neil Tjin is one of the top up and coming designers within the automotive industry and has been involved in the sport compact market for more than a decade. Tjin has always been a strong, passionate individual, especially when it comes to the cars he creates. He is worldrenowned for pushing the envelope and going against the grain. Over the years, Tjin and his talented staff have been responsible for designing and building more than fifty highprofile vehicles showcasing their creative talents on nuCar builder Neil Tjin checks out the interior of the WD-40® merous Hondas, Acuras, Nissans, Infinitis, Scions, Volvos, /SEMA Cares 50th Anniversary Camaro. Tjin did the entire build in an incredible four and a half weeks, unheard of in Chevrolets and Pontiacs. In the industry recent years, Tjin has also Dirt & Dust Resistant Dry Lube, Electeamed up with major OEM manufactrical Contact Cleaner, Industrial- turers such as Chevrolet, Pontiac, Scion Strength Degreaser and the newest and Honda North America. addition to the lineup, Spray & Stay Tijn was relieved to get the WDGel Lubricant, according to Shannon 40®/SEMA Cares 50th Anniversary Edwards, WD-40 Brand Manager. Camaro done on-time and looking so Build partners that donated prodfine because the vehicle’s deadline uct for use on the Camaro include Eckwas insane, he explained. ler’s, Budnik Wheels, Axalta, Eibach, “We had to get this project done entire line of WD-40® Specialist® products were put to use during the build. These include the WD-40® Specialist Rust Release Penetrant Spray, Water Resistant Silicone Lubricant, Protective White Lithium Grease, Long-Term Corrosion Inhibitor, Rust Remover Soak, Machine & Engine Degreaser,

in four and a half weeks, while many shops would have needed something more like 12 months or more. I work primarily with the OEs, so this was an unusual job for us, but we loved doing it and we’re so happy with the finished product. The people at UTI did a lot of work and I think we did an excellent job of showcasing a lot of WD-40.” WD-40 Brand Manager Shannon Edwards is a veteran of these SEMA car builds and has seen firsthand the importance of the cause and the buzz that is always created with these showstopping vehicles.

“This is a winning formula and it helps all of the parties involved–WD40, SEMA Cares, the companies that donate their time and materials and the builders, such as Neil Tjin, who gain national attention with these cars,” Edwards said. “Plus, we all do it for the charity, which makes it even more special!”

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Lincoln Tech

tors around the country who are helping these students train for future jobs in the industry. Bobzien, who oversees all of Lincoln Tech’s automotive programs nationwide, sees that future as wide open for graduates. “At Lincoln Tech, we’re in regular contact with employer partners as well as respected industry professionals who serve on our advisory boards,”

he said. “We’re able to make sure our students are always learning the skills most important to today’s collision repair employers, and we’re proud to help hundreds of students overcome the skills gap in this field every year.”

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www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 51

Sherwin-Williams Unveils New Dynamic Clearcoat Offering Superior Appearance and Productivity by Stacey Phillips

Celebrating its 150th anniversary, Sherwin-Williams Automotive Finishes recognized its past achievements and looked toward the future during the 2016 SEMA trade show. This included the unveiling of a NEW category for the refinish industry: Dynamic Clearcoat, CC200. Bryan Draga, Global Director of Marketing, said the product is a new category among premium clearcoats providing a “speed glamour finish” that offers superior appearance in half the time of a typical glamour clearcoat. It was designed to provide consistent, premium results across a wide range of repair sizes and environments. “New Dynamic Clearcoat offers the ultimate in gloss for high-end refinishing while maintaining shop productivity,” said Draga “With its excellent application properties, this versatile clearcoat is the perfect fit for the majority of collision repair work, providing simplified decision-making and consistent performance.” The product was developed over the last three years at the company’s Warrenville Heights facility in Ohio, where the Sherwin-Williams’ Automotive Refinish headquarters is based. Draga said an internally-developed resin was specifically created to help the product cure quickly at lower bake temperatures while providing a high gloss finish. To ensure the Dynamic Clearcoat exceeds customer’s expectations, it was thoroughly tested in shops across the country from Arizona to Massachusetts, including Mayfield Collision Centers in Ohio and Gullo Ford and Toyota in Texas. “After our paint technicians sprayed this new Dynamic Clearcoat from Sherwin-Williams on dozens and dozens of customer’s vehicles at both of our high volume/high production shops, they all instantly became raving fans,” said Tom Griffin, president of Mayfield Collision Centers. Griffin said it’s the best of all worlds. “For the first time, you don’t have to sacrifice quality for speed. Plus, what you see when you’re spraying it, is what you get when it dries.” He said another benefit is that it is a very forgiving product (hard to run/sag). “The bottom-line is: it works and it’s great…” said Griffin. “We tested the new Dynamic

Clearcoat from Sherwin-Williams and my people loved it,” said Billy Coleman, body shop manager at Gullo Ford in Conroe, Texas. “It has a nice combi-

nation of the great clears the company offers now; this Dynamic Clearcoat provides the speed that we need, and final finish our customers always expect. Plus, it cuts my bake time in half. With collision repair shops under pressure for increased productivity, Draga said the new premium clearcoat provides multiple benefits including a

Support CREF by Shopping on AmazonSmile

Collision industry members can support the Collision Repair Education Foundation (CREF) in their annual campaign fund this holiday season by shopping on AmazonSmile, a website operated by Amazon.com that lets customers enjoy the same selection of products as are available on Amazon.com. When collision industry members shop on AmazonSmile, the AmazonSmile Foundation will donate 0.5% of the price of eligible purchases to CREF once it has been selected as the desired charitable organization. Instructions for signing up for AmazonSmile are as follows: • Visit www.smile.amazon.com to sign in or create an account. • Go to Your Account from the navigation and select option to Change Your Charity. • Search for “Collision Repair Education Foundation” and select as your charitable organization. • A message at the top of your browser should read “Supporting Collision Repair Education Foundation.” • Amazon will automatically donate 0.5% of the purchase price from your eligible AmazoneSmile purchases to CREF. See www.collisioneducationfoundation.org.

52 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

quicker application time, energy savings from low temperature and short bake options, shorter reassembly time and less buffing required. “We wanted to create a product that was really user-friendly across a large range of repair sizes, skill sets and environments so you can get a good consistent result,” said Draga. He added that the clearcoat can be utilized for 90 percent of all jobs so shops can streamline the number of clearcoats and hardeners they carry, simplifying decision-making for the painter and reducing working capital for the owner. The new product was introduced at the Sherwin-Williams’ booth during the SEMA show, where the paint brand featured examples of its innovative products sold through more than 190 company-owned stores. It also showcased two unique Ford vehicles, which were entered in the SEMA 2016 Battle of the Builders: a 1965 Mustang Fastback and a 1934 Ford Pickup. Both were finished with the Ultra 7000 refinish system and the new Dynamic Clearcoat. The Mustang, being considered

for Muscle Machine of the Year in 2017, features the first Roush Yatesbuilt NASCAR engine in a street car, and produces 850 horsepower (hp) at 9000 rpm. The Ford Pickup, a hot rod with sports car driving characteristics, is powered by a 620 hp LSX454 and has a custom-built frame, bed, hood and lower half of the cab built from scratch. The company also offers training and consulting services for the collision repair industry. “SherwinWilliams Automotive Finishes understands that it takes ‘more than just great paint’ to maximize the potential and profitability of any collision repair shop,” said Draga. “That’s why the brand works with owners to help increase revenue through a variety of training and onsite consulting services to help accelerate their business.” These include the EcoLean workshop series, shop impact assessments, Collision Repair Design Services, managed collision repair training, and Vision 20-Groups. For more information, visit www .sherwin-automtive.com/contact-us/

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3900 State St. Schenectady, NY 12304 www.autobodynews.com | DECEMBER 2016 AUTOBODY NEWS 53

Snap-on to Acquire Car-O-Liner

Snap-on Incorporated recently announced that it has entered into a definitive agreement to acquire Car-O-Liner Holding AB (“Car-

O-Liner”) for approximately $155 million in cash. Based in Gothenburg, Sweden, Car-O-Liner, with trailing 12 month sales of approximately $95 million, is a global provider of collision repair equipment and information and truck alignment systems. Subject to certain closing conditions, the transaction is expected to close within 30 days. “Car-O-Liner’s product offering and special expertise are important additions to our Repair Systems & Information Group, bringing

Henderson. The final recipient was Patrick Kelly, a Marine Corps veteran who still suffers from injuries sustained The final two Recycled Rides from a 2,500-ft. fall from a helicopter went to members of the military. First, during a parachute accident. After Navy Seabee veteran Jeffrey Hicks more injuries followed while on duty, was severely injured while on deploy- Kelly received an honorable discharge ment in Afghanistan and has faced from the Marines and then later a demany challenges adjusting to living gree in medical illustration. He curwith the injuries he sustained. Jef- rently works at the veteran’s affairs office and volunteers with the Marine Corps League, and now he will be able to get there easily with his 2011 Mitsubishi Gallant. Kelly was nominated by the Marine Corps League and the vehicle was donated by USAA Insurance and refurRecipient Lorae Chadwick with Scott Bridges of Hertz, bished by Rupert’s Auto Body which donated a 2015 Hyundai Leandra in Carson City, NV. frey’s wife is employed while he takes Kelly said that the car presentacare of their two sons, taking them to tion was a “major event” in his life, sports events, school and family gath- and he couldn’t stop thanking Ted erings. When his car died, taking care Rupert, whose shop refurbished the of the children was a daily challenge, car and brought it back to life. “So but with their completely refurbished many people have helped me along 2012 Nissan Murano, they will be on the way, and Ted as well as USAA are time all the time. Hicks was nomi- amazing to do this for me. With my nated by the Marine Corps League Gallant, I will be able to do so much and the Murano was donated by State more and get to where I need to be on Farm and refurbished by Fix Auto time.” Continued from Page 48

greater capabilities in collision repair and strengthening Snap-on’s position in the heavy duty segment,” said Nick Pinchuk, Snap-on chairman and chief executive officer. “Given trends in the collision space, including the need for greater precision, the requirement to accommodate new materials and the higher emphasis on shop efficiency, we believe this acquisition will further Snap-on’s progress along its strategic and coherent growth runway of expanding with repair shop owners and managers. We look forward to welcoming Car-O-Liner associates to the Snap-on family.” According to the company, founded in 1920, Snap-on is a $3.4 billion, S&P 500 company headquartered in Kenosha, Wisconsin.

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Historical Snapshot

—John Yoswick is a freelance writer based in Portland, Oregon, who has a body shop in the family and has been writing about the automotive industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com). Contact him by email at jyoswick@SpiritOne.com.

NACE ‘96, Insurer-Owned Body Shops, CIC on Estimates, DuPont Seeks Buyers with John Yoswick

lision repair industry consolidator. The 20 years ago in the collision repair Interinsurance Exchange of the Autoindustry (December 1996) Texas shop ownerwith Joe Sanders delivChasidy Raemobile Sisk Club, an affiliate of the Autoered a hard-hitting NACE Chairman’s mobile Club of Southern California, opening address, touching on nearly has invested $30 million in Caliber all of the industry’s hottest issues. He criticized the computerized estimating system provider for focusing more on removing overlap than on automating withonChasidy Rae Sisk “add-ons.” He called paint manufacturers to strop trying to block pointof-sale controls on product clearly labeled as “for professional use only.” He said shop owners are tired of doing more work to use non-OEM and salvage parts while benefitting less fiIn 1996, Mike Anderson was a Virginia shop Chasidy Rae owner Siskand on a CIC committee calling for the nancial for doingwith so. And he called on estimating system providers to add more I-CAR to define an “industry-acceptable information about refinish labor times that repair” in order to help the industry cope have been manually changed with rising consumer expectation and the threat of diminished value claims. Collision Centers. Caliber, based in Many of his comment were diIrvine, Calif., has 62 locations in Calrected toward thewith insurance industry. Chasidy Raeifornia Sisk and Texas. He criticized their use of unfair caps Despite its substantial investment, on materials. He praised State Farm the Automobile Club will have no conand USAA for developing internal systrol over day-to-day operations, and tems to accept any of the three autowill not have access to information mated estimating systems, and called other than what pertains to its insureds. Chasidy Rae Sisk on other insurerswith to follow their lead. “We have been using Caliber He said it was up to the top insurance since 1991, and we just like what they executives who attend NACE to relay do,” said Jim Gilmartin, senior vice needed information to others in their president for insurance operations at company and industry. the Automobile Club. “Their perform“Please help us carry the message ance has been exceptional, not only I back to other insurers, way they deal with our members, with adjustors, Chasidysu-Raethe Sisk pervisors and appraiser that the abuses but the services they provide: the speed of the automated estimating systems with which cars are repaired, the good must stop,” Sanders said. “If we are to feelings our members have in their restay controlled to the tenth of the hour lationship with Caliber, the quality of by the times posted in these systems the repairs.” after overlap deductions, then we must Caliber has been part of the Autowith Chasidy Rae Sisk be compensated for the additional op- mobile Club’s “Immediate Repair Proerations not included at the original gram” since 1991, and Gilmartin said calculation. We are tired of hearing that in investing in Caliber, his comwe’re ‘the only one who asks for it.’” pany hopes to see Caliber expand into – As reported in Automotive Re- other areas where the Automobile Club port. In the year following his address sells insurance. with Chasidy Rae Sisk at NACE, Sanders sold his two Texas – As reported in Hammer & shops to Caliber Collision (his son Dolly. Caliber is now based in Texas Mark is president and chief operating and has more than 400 shops in 16 officer of Caliber); he continued to states and the District of Columbia. In work as a consultant and in various 2003, Texas passed a law restricting capacities in the industry before retirwith Chasidy Raeinsurer Sisk ownership of collision repair ing in 2005. shops, a law that insurers challenged for five years all the way up to the U.S. Supreme Court but was eventually up15 years ago in the collision repair held. So in order to continue expandindustry (December 2001) Another insurer has invested in a coling in Texas, Caliber in 2008 sought

Associations Assembling Southeast News

Western Associations

Southwest Associations Southeast Associations

funding from a Canadian investment firm that enabled both Zurich Financial Services (of which Farmers Insurance is a subsidiary) since 1997, and the Automobile Club of Southern California to cash out their investments in Caliber.

10 years ago in the collision repair industry (December 2006) If refinish labor times on repaired panels are going to be adjusted from those in the estimating systems – something 96 percent of shops say they have seen insurers do –the printed copy of the estimate should show what the original labor time is. That was the recommendation of the Collision Industry Conference (CIC) Estimating Procedures Committee at the conclusion of a panel discussion on the topic in Las Vegas. “The committee’s recommendation is to show the reduction amount as a separate negative line entry, or clearly

document the calculation,” Mike Anderson, a member of the CIC committee who moderated the panel discussion, said. “So on the bottom of the estimate, for example, line 42 would tell you a refinish time was changed from, say, 2.2 to 1.6. Then as the end-user of that estimate, you would be able to know the time was changed and by what magnitude.” Anderson, owner of Wagonwork Collision Centers in Alexandria, Va., opened the panel discussion with the responses he received from the estimating system providers to a series of questions the committee asked about manual changes to refinish times. [Anderson said that shops say] the justification they are given for such changes is that the changes are being made on refinish labor times for “partial refinish” of repaired panels. “In some cases, the system generated blend times are being applied to See Retro News, Page 60

Northeast Associations Midwest Associations

National Associations

Northwest Associations Shop Showcase

56 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

with Ed Attanasio

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SEMA Show Goes On WyoTech Celebrates its 50-Year Anniversary at SEMA 2016 with Ed Attanasio

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

alumni association.’ Media and Publicity for Shops Another goal for the school was to

To mark its 50th anniversary, WyoTech ebrate a half-century teaching the colunveiled two vehicles that students, lision repair professionals of the presgraduates and instructors customized at ent and future. WyoTech’s Industry with Ed Attanasio this year’s SEMA Show in Las Vegas. Relations Specialist John Hurd was Students at their Blairsville, PA camone of the main driving forces behind pus designed and built a ‘Shagadelic the planning of the reception and is hoping that it will become an annual event. ‘We had roughly 80 people at the reception and everyone with Stacey Phillips was excited by the turnout,’ Hurd said. ‘We had one alumnus from our 1973 graduating class here and another who graduated in September of this year, so more than five decades were represented. with Stacey Phillips This was our first alumni asWyoTech’s Industry Relations Specialist John Hurd (left) had the school’s alumni sign this 50th anniversary bansociation event and we are ner. At right, that’s Allen Froschauer, a 1985 graduate now planning to do this every Van’ and a Harley Davidson Chopper year. Our graduates have a ton of knowledge and experience and if we with bells and whistles galore. In addition to showcasing the two can share that with our current stuwith Stacey Phillips vehicles at its SEMA booth, the school dents, staff and instructors, that is one also hosted an alumni reception to cel- of one of our main goals with the

make a big splash with their ‘Shagadelic Van’ and they indeed achieved it and more with their eye-catching concept vehicle. Ford Authority named

Shop Strategies

Body Shops Giving Back

The original drawing of WyoTech’s “Shagadelic Van,” a 2016 Ford Transit concept van designed with a 1976 “Cruising Van” Ford advertisement in mind

it one of the top five Ford vehicles at SEMA and attendees flocked around it throughout the entire show. ‘I keep expecting Scooby Doo and Shaggy to jump out of the back of this van,’ Brian Frame the owner of Gene’s Auto Body in Montrose, CA said while visiting WyoTech’s booth.

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‘It is so cool and a real tribute to the 1970s, when everyone had vans like these!’ Featuring a custom grille, rear window louvers, and bubble window, this van was painted completely with PPG custom hues. Although it looks like a 1970s conversion van in many ways, it also contains a lot of technology from today, including a cockpit with a top-tier Kenwood audio system

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with Rockford Fosgate speakers and amps; 20-inch flip-down center monitors from Samsung, and custom WyoTech appointments with Katzkin

WyoTech’s “Shagadelic Van” is a party on four wheels

leather seating. HushMat soundproofing will keep more of the music inside and with a XK-GLOW lighting system, it’s like a disco within a van. Mechanically, the van still has its 3.5-liter EcoBoost engine, but enhanced with the existence of a SCT XR 4 Performance programmer. A Gibson Performance Exhaust system with cus-

tom-made side pipes enables the engine to perform better which gives the vehicle a nice look and a strong sound. Hurd discussed the van and its role at this year’s SEMA show. ‘Ford gave us the van and acted as our corporate partner for this project,’ he said. ‘WyoTech graduates and instructors really took the lead on this build and they did an exceptional job. To see how it went from the original sketch all the way to the finished product was a great experience for everyone involved. The little nuances really make this van truly special–from the custom shag carpeting to the lighting system and the custom-fabricated side pipes– it takes that 1970s look and pumps it up with modern additions.’ MAVTV documented the Ford build from start to finish with a 12-part series for ‘Chop Cut Rebuild,’ to air after the show, so the van will be getting a lot more than just its 15 minutes of fame, Hurd said. ‘It’s exciting, because we succeeded with this van in several ways,’ he said. ‘Showcasing this vehicle is a big deal, but it is going to provide us with continued exposure, which was of course one of our main goals with the ‘Shagadelic Van.’ To show the rest of the world the

creative zeal and technical aptitude of its students, WyoTech students and staff also customized a Harley Davidson chopper-style motorcycle, which was also displayed in the WyoTech booth at SEMA.

Awards Given

Oklahoma, City, OK

Southwest Region – Joe Ambuul, Colorado Springs, CO

Southeast Region – Bill & Heather McCollim, Jacksonville, FL Midwest North Region – Tim Wright, Farmington, MI

WyoTech’s Operations Manager Bruce Gamroth (left) and Dean of Curriculum Rick Hartman networked at the alumni reception

WyoTech was founded more than 50 years ago in Laramie, Wyoming, and has since become one of the premier providers of technical training in the United States. WyoTech offers training for mechanical and technical occupations in automotive, diesel, collision/refinishing, motorcycle and marine technology. WyoTech has campuses in Blairsville, Pennsylvania; Laramie, Wyoming; and Daytona Beach, Florida. For more information, visit www.WyoTech.edu.

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California Legislation to Thwart Unlicensed Dismantlers Signed Into Law Assembly Bill 1858, environmental justice legislation authored by Assembly Majority Whip Miguel Santiago (D-Los Angeles), was signed into law by Governor Jerry Brown in September. Co-sponsored by the State of California Auto Dismantlers Association (SCADA) and the California State Board of Equalization (BOE), AB 1858 creates a multiagency team to investigate tax evasion, environmental damage, and public harm that occurs as a result of unlicensed automobile dismantling. California faces an illegal underground economy in the auto recycling industry which has led to numerous public health and environmental violations. Illegal dumping and disposing of vehicles, inadequate hazardous waste handling, car thefts, improper worker safety protections, and other violations threaten vulnerable and underserved communities. “Unlicensed dismantling is a ‘sleeper’ environmental justice, economic, and public health issue,” Santiago said. “The resulting environmental and public health damage to our communities calls for urgent action from the state. The governor’s signature prioritizes the health and safety of all people and ensures that all Californians

Continued from Page 56

Retro News

repaired panels, which appears to be in contradiction of database guidelines,” Anderson said. If a shop received a printed estimate written in an estimating system the shop doesn’t have, the only way to know that refinish time has been changed is to note the asterisk by the labor time. But even so, Anderson said, the shop has no way of knowing what the original labor time was if they don’t have that estimating system, so there is no way to audit how significant a change has been made. – As reported in Autobody News. Anderson sold his shops in 2010 and is now an industry trainer and consultant. Representatives of all three estimating systems at the CIC meeting acknowledged the committee’s request for the additional information on estimates. None has made the change. 5 years ago in the collision repair industry (December 2011) DuPont CEO Ellen Kullman said last week the company is giving its auto-

have the right to live, learn, and work in a healthy environment.” Of the 28 million registered vehicles in California, about 1.2 million are disposed of annually. Of those, approximately 360,000 (30 percent) endof-life vehicles are being processed through unlicensed and unregulated automobile dismantlers. Unlicensed automobile dismantlers do not follow licensing requirements by the California Department of Motor Vehicles (DMV) that include insurance obligations, work place safety requirements, tax liability, and environmental regulatory standards as required by law. “I want to thank Assemblymember Santiago for successfully advocating for comprehensive policy change on an issue that has been plaguing the State Board of Equalization,” BOE Fiona Ma, CPA, said. “Everyone should be paying their fair share of taxes, including auto dismantlers who are dealing with end-of-life vehicles that normally have toxic and waste issues such as safely removing and recycling unused gasoline, brake fluid, engine oil, transmission fluid, antifreeze, catalytic converters, tires, mercury switches, lead acid batteries, and Freon. It is imperative that these business owners are registered, li-

motive paint unit an opportunity to meet financial targets before DuPont considers its options for the business. The Bloomberg news agency reported last month that “people knowledgeable of the matter” said DuPont hired Credit Suisse Group AG to seek buyers for its “Performance Coatings” unit, which includes its automotive paint division. DuPont promoted John McCool a year ago to president of the Performance Coatings segment, and gave him “very specific performance targets,” Kullman told reporters last week. “From a performance standpoint, we’ll give them a chance to see if they can get there… If any of our businesses can’t obtain their targets, obviously we’ll look at alternatives, whatever that means.” – As reported in CRASH Network (www.CrashNetwork.com), December 19, 2011. Nine months later, DuPont announced it was selling its 11,000-employee automotive paint business to private equity firm The Carlyle Group for $4.9 billion in cash. The company was later renamed Axalta Coating Systems, and The Carlyle Group sold off its remaining interest in the company this past summer.

60 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

censed, and regulated like others to minimize toxic impacts and ensure the best environmental and health safety standards are adhered to.” Greg Pirnik, president for the State of California Auto Dismantlers Association, added that this measure “will help small businesses, protect jobs, and increase environmental protection by addressing the very serious and growing problem in California of unlicensed, unregulated, and underground automobile dismantling.” The multiagency team created by AB 1858 includes the DMV, the BOE, the California Environmental Protection Agency (CalEPA), and other departments within CalEPA, including the State Department of Toxic Substances Control (DTSC). Those agencies will be required to submit a report to the legislature outlining findings and policy recommendations by Jan. 1, 2019. AB 1858 will take effect on Jan. 1.

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Continued from Cover

Class Action

Toyota admitted no liability or wrongdoing in the proposed settlement filed on Nov. 9 before U.S. District Judge Fernando Olguin in Los Angeles. “We want our customers to have a great ownership experience, so we are pleased to resolve this litigation in a way that benefits them and demonstrates that we stand behind the quality and reliability of our vehicles,” Toyota said in a statement. Under the settlement terms, Toyota will inspect the vehicles for 12 years from the day they were first sold or leased to determine whether frames need to be replaced at company expense and reimburse owners who previously paid for frame replacement. The settlement reached on Oct. 31 covers Tacoma trucks from the model years 2005 through 2010, Sequoias from 2005 through 2008 and Tundras from the 2007 and 2008 model years. Toyota also agreed to pay $9.75 million in attorneys’ fees, $150,000 in costs and expenses, and $2,500 each to the named eight class representatives as well as the cost of advertising the settlement.

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SEMA Show Goes On

Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39@aol.com.

PPG Shows Support for Paralyzed Veterans of America at 2016 SEMA with Ed Attanasio

To bring awareness and support to its painters on the list, including Charley cause and mission, PPG Refinishing Hutton’s Ridler award winner “Olds invited the Paralyzed Veterans of Cool;” Darryl Hollenbeck’s Ford, with Ed Attanasio America (PVA) to be a part of their named America’s Most Beautiful booth during the 2016 SEMA Show in Roadster; Ryan Korek’s merlot red InLas Vegas, Nov. 2-5. Because PPG beternational pickup dubbed “Eight-Dollieves in this non-profit organization lar Corn;” Jerry Kjensrud’s Chevy, that is dedicated to veterans’ service, “Halo,” a Grand National Roadster medical research and civil rights for Show award winner; Nathan Curry’s people with disabilities, they invited tribute motorcycle, making its show with Stacey Phillips PVA to SEMA 2016 in order to bring debut; and Joe Ballard’s multi-awardnational exposure for its vehicle donawinning tribute custom bike. tion program “Wheels Helping WarIn addition, PPG booth visitors riors.” were able to meet, get autographs, Every year, people are anxious to and listen to legendary paint icons see the theme for PPG’s booth at talk about their PPG product preferSEMA because with they know that Phillips the ences, including Charley Hutton from Stacey company is going to go over the top to Charley Hutton’s Color; Bobby Alloway from Alloway’s Hot Rod Shop; Tom and Mitch Kelly from Kelly & Son Crazy Painters; Darryl Hollenbeck from Vintage Color Studio; with Stacey Phillips Kenny Youngblood from Youngblood Art/Motorsport Gallery; Mark Worman and Will Scott from Graveyard Carz and Doug Dorr, aka “The your Masterbusiness of Pinstripes.” Promote with PVA is a congressionally article featuring with Stacey Phillipsan exclusive chartered veterans service oryour products or services. ganization founded in 1946 The source foroftimely that has developed a unique Julia Walker, the Director Corporate and Venture Philanthropy for Paralyzed Veterans of America with information that every expertise on a wide variety of paralyzed veteran Bill Lawson at the issues involving the special body shop needs! PPG booth at the 2016 Show needs of members – veterans Callforces for details! make a lasting impression. They al- of the armed who have experiCALL 800-699-8251 ways have exciting new products to enced spinal cord injury or dysfuncwith Victoria Antonelli 800-699-8251 display, and some of the best automo- tion, according to the organization’s Mail Subscription tive painters in the world are featured. website. You can always count on the fact that Julia Walker, the Director of PPG will pump up the creativity of Corporate and Venture Philanthropy their booth for that “wow” factor. Last for PVA, was on-hand during the four year, the theme was Mardi Gras, and days of SEMA and brought three this year it was “A Salute to Color,” members of the organization with her YourtoEmail forword Our with a patriotic WorldRegister War II theme spread the about the organithroughout the company’s enormous zation and its mission. booth. “When PPG invited us to be a part As always, PPG also showcased of their booth at SEMA, it was unexwww.autobodynews.com an impressive lineup of cars, trucks pected and definitely a thrill,” she said. and bikes with some big designers and “We brought three members of PVA to

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Everyone anticipates PPG’s SEMA booth and this year it surely did not disappoint with “A Salute to Color,” a patriotic World War II theme

show and gain some exposure for our organization. We wanted to use this forum to tell people about what we do and also about our Vehicle Donation Program. Everyone was telling us that the PPG booth at SEMA is always a big deal and people anticipate what theme they will come up with every year. The Americana theme for this year’s booth was perfect for us and our mission, so the entire experience was outstanding.” In addition to sharing their stories with attendees who visited the PPG booth at SEMA, the PVA also asked for cash donations, Walker explained. “The people were so supportive that we ended up raising more than $3,500, which was exceptional. This money can go a long way toward helping our members and taking our mission further. Relationships like these can really benefit PVA in many ways now and in the future, so we’re delighted to be associated with an amazing company like PPG.”

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Collision Industry Veteran Mike Causey Wins in Fifth Attempt to Become NC Insurance Commissioner represented North Carolina-based, but now-defunct, Independent Auto Body NC Insurance Commissioner chalAssociation. lenger Mike Causey has prevailed in Causey, a retired insurance agent, his contest against Democratic incumlobbyist and former Autobody News bent Wayne Goodwin. Goodwin was columnist, has been a five-time candidate for the office. As recently as July he spoke at the North Carolina Association of Collision and Auto Repair (NCACAR) meeting in Charlotte, NC. (Search Autobodynews.com and autobody news.com/index.php/mike-causey .html for more.) North Carolina is the only state in the country that still has a Rate Bureau a vestige of days gone by when Mike Causey (r) with local Sheriff Donnie Harrison government control “stifled free enseeking his third term as NC Insurance terprise in the insurance industry,” acCommissioner. Causey ran on a platcording to Causey. He has said the form of modernizing the insurance inconsumer suffers in this system as they dustry and making the system more pay more for bad drivers and prop up competitive. an outdated process. Most significantly for collision reCausey spent 25 years in the inpairers, he has extensive experience in surance industry and first ran for comthe industry and is widely known as a missioner in 2000, working with body pro-shop advocate. Causey’s familiarand auto glass shops during the camity with collision repair issues and inpaign on what at the time were “huge surer policies has come from exposure issues.” The commissioner regulates to both repairers and insurers, having the insurance industry and also serves by Autobody News Staff

as the state fire marshal. Causey also focused on consumer complaints and frustrations saying insurance leadership needs to be more responsive and more transparent in the way consumer insurance claims are handled. “We need better customer service and having real people answering phones in government offices is the best way to serve taxpayers.” Causey called for overhauling the state’s insurance system to attract companies offering new products and discounts not available in North Carolina. Goodwin defended the status quo, citing the state’s low auto insurance rates and his office’s track record of recover-

ing money from insurers that overcharged or misled consumers. Billy Walkowiak, owner of Belmont, NC-based Collision Safety Consultants, said to an industry media source that Causey’s experience as a lobbyist for state auto glass and auto body associations will make him more effective given the familiarity with collision repair issues. Causey had a stronger grasp of not only collision consumer issues— including what carriers were “refusing to do to assist consumers”—but health care consumer issues as well, Walkowiak said. “Mike Causey will be a huge asset to the collision industry and the consumers that were being taken advantage of,” he added. K&M Collision general manager Michael Bradshaw, who hosted Causey at the summer NCACAR meeting, also noted Causey’s familiarity with shop issues. When collision repairers traditionally go to an insurance commissioner or attorney general, “they’re spending a great deal

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of time educating them,” Bradshaw said. “He knows as much as most of us,” he said of Causey, and repairers wouldn’t encounter “skepticism” that the practices they describe are actually happening. He was approached by the North Carolina Glass Association and the Independent Auto Body Association to become a lobbyist, Causey said. He accepted, playing a major role in the state’s shop choice legislation and regularly contributing to trade publications for years. Unfortunately, “the same problems still exist,” he said, 16 years later. In fact, despite the antisteering law, “the problem’s a whole lot worse today.”

Mike Causey Campaigning

He said “the control the insurance companies exert” seems to be worse, not just with shop selection but also with parts and repair decisions themselves.

CARSTAR Opens Door to 500th Location CARSTAR recently celebrated the opening of its 500th store. The milestone was reached with the conversion of two Cincinnati centers owned by multi-shop owner Kevin Rains. Formerly known as Precision Body and Frame and Center City Collision, the auto body shops have rebranded to CARSTAR West Chester and CARSTAR Center City respectively. According to the company, the brand is on pace to reach its goal of doubling its total unit count to 1,000

over the next four to five years. “Seeing CARSTAR hit the 500 shop milestone is a testament of the exceptional support we are able to offer our franchisees,” said president of CARSTAR Michael Macaluso. “After joining our parent company Driven Brands last year, CARSTAR shop owners have been empowered with more resources needed to grow their business. Our outstanding franchisees play a major role in propelling the brand as

said.

“They just have too much control over the repair process,” Causey said. Insurers should pay the bill and let the shops perform repairs, he said. Causey said that he was a “fan of OEM parts” and expressed support in the idea of OEM repair procedures. Causey also said that smaller and medium-sized shops hadn’t gotten the attention they deserve. “I will make that a priority in the Mike Causey administration,” he

are best equipped to repair their customers’ vehicles—and if that deserves similar antisteering protection, Causey said, “I’ve not seen that end of it being a problem.” “Safety should be the primary factor,” he said. He was also open to the idea of licensing techs or auto body shops, an idea floated during the 2015 legislative session. “I’m not a big fan of overregulation,” Causey said. However, he said “we do need to have some oversight.” “We certainly don’t want the shops out there repairing substandard, [for cost reasons instead of] for safety’s sake,” he said.

Asked about the new trend of OEM certifications—which includes OEMs recommending shops they feel

we continue to grow. By adding successful, business-minded owners like Kevin Rains to our brand, CARSTAR will continue to be a powerhouse in the paint and collision segment.” Rains entered the auto aftermarket industry as an independent shop owner in 2003 when he purchased Center City Collision in Cincinnati, and again in 2015 when he acquired Precision Frame and Body in West Chester, OH. Rains observed massive

consolidation taking place in the paint and collision industry, which led to his exploration of joining a national brand. According to the company, CARSTAR was able to offer support to help accelerate growth plans, and he ultimately rebranded due to CARSTAR’s exceptional purchasing power, sophisticated operations platform and relationships with leading insurance carriers and vendors. Visit www.CARSTAR.com.

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NFL Network Shifts Gears With New Reality Series “Tackle My Ride”

NFL Network has announced the debut of Tackle My Ride, a new unscripted reality series premiering Tuesday, November 15 at 8:00 PM ET. The show features co-hosts former Pro Bowl linebacker and Super Bowl Champion LaMarr Woodley and Demented Customs founder and master car builder James Torrez, who surprise deserving football fans with ultimate fan car makeovers by their NFL hometown heroes. From Super Bowl Champion, media personality and executive producer Michael Strahan and Leftfield Pictures, Tackle My Ride calls on current NFL players including New York Giants defensive end Jason PierrePaul and Cleveland Browns cornerback Joe Haden along with their respective teams (see full list below) to help deserving, loyal fans makeover their everyday vehicle into a customized, team-inspired dream ride. Each week, viewers go inside the onfield heroes’ garages, learn fascinating, loyal football fans’ stories, and get a behind-the-scenes look at Torrez’s highly creative and renowned auto restoration shop. The announcement of Tackle My Ride was made by Woodley and Torrez in front of automotive enthusiasts

at the 2016 SEMA Show. “We’re excited to continue to create this type of lifestyle programming, which allows us to highlight

“NFL Network has given us a tremendous opportunity to bring fresh, authentic and inspiring programming beyond the game of football to fans across the country,” said Strahan. “Through the lens of custom car restoration, the series highlights individual stories of loyal fans-in-need while giving viewers inside access to some of their favorite football stars.” “Tackle My Ride is the first unscripted program for NFL Media completely focused on the important relationship between the teams NFL Network debuts new reality series “Tackle My and players, and the millions Ride,” starring Super Bowl Champion LaMarr Woodley of fans that make the NFL (right) and Demented Customs master car builder, part of their lives,” said Julie James Torrez (left) with featured Cleveland fan, Joe Haddon, Senior Vice PresiWhitthorne (center) at 2016 SEMA Show in Las Vegas dent of Marketing for NFL on Wednesday, Nov. 2, 2016. Credit: Business Wire Media. “With this show, our players and their engaging per- we’ve made a strategic investment by sonalities and bring them together expanding our lineup to bring new auwith our most passionate fans,” said diences to NFL Network and continue Michael Mandt, Executive Producer to grow the NFL fan base. The program of Original Content for NFL Net- represents crossover content that will work. “The car customization indus- appeal to a wide audience across the try has an attitude, lifestyle, and country, including millions of car enculture all its own, and this series will thusiasts.” deliver cool access and a great story Tackle My Ride airs Tuesdays at in each episode.” 8:00 PM ET on NFL Network. Below

is a broadcast schedule for the 2016 season: • November 15 – featuring the Cleveland Browns and cornerback Joe Haden

• November 15 – featuring the Seattle Seahawks and defensive end Cliff Avril

• November 22 – featuring the Minnesota Vikings and tight end Kyle Rudolph

• November 29 – featuring the New York Giants and defensive end Jason Pierre-Paul

• December 6 – featuring the New Orleans Saints and defensive tackle John Jenkins

• December 13 – featuring the Dallas Cowboys and cornerback Brandon Carr NFL Network’s Tackle My Ride is produced by Leftfield Pictures in association with SMAC Entertainment with executive producers Michael Strahan, David George, Shawn Witt, Sean Moran and Constance SchwartzMorini. For more information, visit www .NFL.com/nflnetwork.

Axalta Launches New Self-bonding Electrical Steel Coating

Axalta Coating Systems has developed a new one-component selfbonding electrical steel varnish called Voltatex® 1175W-1K. According to the company, the new varnish offers longer shelf life and significantly improved handling with the same technical performance as standard two-component systems. “Voltatex 1175W-1K provides users with increased product reliability, more efficient processing and The source for timely very user-friendly handling,” said information that every Frank-Rainer Boehm, Global TechbodyManager shop needs! nology for Axalta’s Energy Solutions business. “An effective self-bonding one-component varnish CALL 800-699-8251 requires a highly-sensitive and wellcontrolled crosslinking system to ensure that the coating’s application, Mail drying Subscription and hardening all work well. Achieving that has always been a challenge chemically. Traditionally, it

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Axalta Announces 2016 Custom Finishes Calendar Competition Winners Axalta Coating Systems has announced the winners of its 2016 Custom Finishes Calendar Competition, who will appear in the 2017 calendar. Custom car owners and builders from across the United States and Canada vied to have their vehicles featured in the custom calendar that Axalta has produced annually since 1993.

Axalta experts looked for motorized passenger vehicles including automobiles (imported or domestic), motorcycles, aircraft or watercraft that are finished with Axalta’s custom Cromax®, Nason®, Spies Hecker®, Standox® brands, or Hot HuesTM products. Entrants must own or have painted the vehicle they entered into the competition. Entries were judged on “best use of color,” including finish quality, technical difficulty, design originality

and artistic merit. Twelve winners will appear in Axalta’s 2017 Custom Finishes Calendar. The grand prizewinner will receive $1000, a complimentary professional photo shoot of the winning vehicle, cover position on the 2017 Custom Finishes Calendar, one calendar page highlight and 35 copies of the 2017 calendar. Eleven first place winners will each receive $500 cash, a complimentary professional photo shoot of the winning vehicle, one in-calendar page position and 35 copies of the 2017 Calendar. The winners’ names and locations, descriptions of their vehicles, basecoat brand used and the months in which their vehicles will appear in the calendar are as follows: Grand Prize Winner - Cover and April: Derick Samson, Marshall, Missouri, 1952 Mercedes Benz 170S (Cromax®)

January: Scott Austin, Eau Claire, Wisconsin, 1965 Ford Falcon Futura (Hot HuesTM)

February: Michael Velek, Manuta, Ohio, 1965 Buick Riviera Gran Sport (Spies Hecker®) March: Tim Strange, Lewisburg, Ten-

Pete’s CARSTAR and Progressive Donate Car to Vet

nessee, 1968 Chevrolet C10 Pickup Truck (Cromax®)

On Veterans Day, Pete’s CARSTAR of South Windsor and Progressive® Insurance donated a 2014 Kia Sorrento to local veteran Jorge Rodriquez, U.S. Navy (Ret.), as part of the National Auto Body Council’s (NABC) Recycled Rides® program. The donation was part of Progressive’s one-day, countrywide event called Keys to Progress. Rodriquez served in the U.S. Navy for 10 years as a medical corpsman to the Marines and Navy. Rodriquez, called “Doc” by his crew, did tours of duty in Afghanistan and Iraq and survived three separate IED explosions. The vehicle will give Rodriquez, who is married with two daughters, independence to continue to live his life to the fullest. Recycled Rides® is a nationwide community service project whereby members of NABC repair and donate recycled vehicles to families and service organizations in need in their own communities. According to the company, CARSTAR stores have participated in the program since it began, and this year, it expects a dozen deliveries by CARSTAR locations.

May: Lamar Ard, Westwego, Louisiana, 1961 Chevrolet Corvette (Standox®)

June: Jim and Pat DeFew, Benton, Kentucky, 2015 Custom Motorcycle (Hot HuesTM) July: PJ Burchett, Knoxville, Tennessee, 1950 International Harvester Metro Van (Cromax®) August: Micky Heflin, Paducah, Kentucky, 1933 Ford Roadster (Nason®)

September: Robbin Sheets, Lodoga, Indiana, 1934 Diamond T 211 Truck (Cromax®)

October: Scott McCormack, Leesburg, Florida, 1967 Pontiac Tempest (Cromax®) November: Patrick Buse, Omaha, Nebraska, 1960 Pontiac Ventura (Cromax®) December: Bruce Ricks, Sapulpa, Oklahoma, 1956 Ford Victoria (Cromax®) For more information, visit www .axaltacs.com.

WIN Scholarship Program Opens Applications for 2017

The Women’s Industry Network (WIN®) is committed to financially supporting females who demonstrate a desire to excel in the field of Collision Repair.

As such, applications for the 2017 scholarship program are currently being accepted through January 19, 2017. WIN offers scholarships that will provide tuition assistance as well as educational opportunities and enrichment events to qualified applicants. The program for 2017 consists of the College Student Tuition and Conference Scholarship awards. The College Student Tuition and Conference Scholarship awards are presented to students enrolled in a post-secondary collision repair technology program. Each scholarship recipient will receive a $1,000.00 scholarship to continue their post-secondary education in collision repair and a one-year WIN Membership. Some recipients will also receive pay-

ment of their registration fee and travel expenses to attend the 2017 WIN Educational Conference in Denver, Colorado May 8th-10th, 2017. In addition, scholarship recipients will have the opportunity to be mentored by a member or the WIN Board of Directors or a 2017 recipient of the Most Influential Women (MIW) Award. The deadline for applications is Thursday, January 19, 2017. For scholarship requirement details and submission instructions, please visit http://thewomens industrynetwork.ning.com/page/ scholarships. To learn more about WIN programs or for information on becoming a member or sponsor of WIN, visit the WIN website at www .WomensIndustryNetwork.com. For more information about the WIN Scholarship Program, contact Bev Rook-Twibell at (816) 678-4777 or beverly.rook@safelite.com.

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ALLDATA Achieves Customer Milestone

ALLDATA LLC, an AutoZone company, exceeded 100,000 subscribers in North America within the third quarter of 2016. ALLDATA solutions are now available across North America—in the United States, Canada and Mexico. “The growth in our North American customer base speaks to our emphasis on putting customers first, listening to each and every customer and tailoring products to meet their specific needs,” said Mitch Major, president of ALLDATA LLC. “It’s simple, really. We exist to serve our customers. We’re here to help them run their shops efficiently, serve their customers and succeed. Our team works hard to get it right, and we will continue to deliver the best solutions, from repair information to shop management to personalized support.” ALLDATA provides OEM-direct mechanical and collision repair information solutions to shops of all sizes. “Car Care Center is a familyowned business with a 47-year history, and we’ve kept our priorities pretty basic: helping people with their cars,” said Lynne Cardwell, CEO, Car Care Center in Sacramento, Calif. “It sounds simple, but to do it, we’ve

had to learn and re-learn the amazingly diverse and always-changing technology embedded in vehicles. The one constant we know to expect is change! In this demanding environment, we’ve kept pace thanks to ALLDATA’s updated repair information and easily navigated online resources. Our ASE-Certified technicians and service advisors depend on ALLDATA to solve diagnostic problems quickly and to estimate correctly what it really takes to do the job. All of this protects our bottom line. We know ALLDATA understands small business and values its customers as much as we value ours.” “We are proud to be a partner in the long-term success of so many shops,” added Major. “The ALLDATA portfolio of products is designed to help our customers succeed. We are constantly innovating to deliver what’s needed today, tomorrow and in the future, and we look forward to many more years of contributing to the success of shops across North America.” For more information, visit www .alldata.com.

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ASA and AMi Call for Presentations for NACE Automechanika Chicago

If you have a presentation you would like to share with professionals in the collision repair industry, the Automotive Service Association (ASA) and its educational partner, the Automotive Management Institute (AMi), would like to hear from you. ASA/AMi are accepting proposals for presentations to be given during the educational conference at the 2017 NACE Automechanika Expo & Conference to be held July 26-29 in Chicago. The deadline for submissions is Dec. 1, 2016. Dan Risley, ASA president and executive director, said the presentations last August at NACE in Anaheim were well received. “We hope to build on that success and have even better presentations this year in Chicago at NACE | Automechanika. From the reviews we’ve received, our attendees look forward to the variety of sessions offered during NACE and give high marks for the content that they can take back to their shops and implement right away.” Selection will be based on a presentation’s quality of content, need/demand for the information and the

expertise of the presenter. If you would like to propose a presentation at NACE Automechanika, you will to complete a Call Toneed advertise for call Presentations form.Sales Accessat: the Advertising form at: http://tinyurl.com/asaamicall. 800-699-8251 Tony Molla, ASA vice president, and Jeff Peevy, AMi president, are coore-mail: dinating the organizations’ call for advertising@autobodynews.com presentations. Presenters will be listed on the www.autobodynews.com NACE Automechanika Expo & Conference website, onsite program materials and signage. Among other benefits, there will be pre- and postevent promotion to businesses across the United States and in multiple countries, and presentations will be promoted via email, social media, Seen by Our Readers! eventBe marketing brochures and press releases. CALL Advertising Sales at: Questions? Molla can be reached by emailing tonym@asashop.org, or calling (703) 470-3243, and Jeff Peevy canadvertising@autobodynews.com be reached by emailing jpeevy @amionline.org, or calling (224) 7043840.www.autobodynews.com For more information, visit www .ASAshop.org or visit ASA’s legislative website at www.TakingTheHill .com.

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72 DECEMBER 2016 AUTOBODY NEWS | www.autobodynews.com

Collision Industry Conference Seeks Input Important Issues Facing the Industry, Segments

The Collision Industry Conference (CIC) is inviting everyone in the collision industry to take part in a short online survey. The results of the survey will guide the future direction of the CIC over the next two years. The online survey is available at https://www.research.net/r/M5HTNQ3 and is open to anyone interested in providing input to the conference. The survey asks all members of the industry to detail the top three issues that are of concern to industry as a whole, and the top three issues that affect their particular segment of the industry. Guy Bargnes, chairman of the CIC, explained, “The Conference provides the industry with a forum where all collision industry stakeholders can come together to discuss pressing issues, build understanding across segments and seek consensus on potential solutions to communicate to the industry at-large. This survey is the opportunity for the industry to provide direct input to the Collision Industry Conference and help shape its agenda. Every two years, the CIC uses its January planning session to deter-

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mine the direction and agenda for its meetings and committees that are established to address the issues identified. The group uses the feedback it receives from this survey to guide the planning session. “All segments of the collision industry are undergoing dramatic change,” added Bargnes. “I ask that stakeholders from the collision industry take a few minutes to complete the survey to assist the conference and its many volunteer committee members and participants.” The Planning Session is scheduled to take place Thursday January 12, 2017 at the Palm Springs Hilton in Palm Springs, California. More details on the CIC Planning Session, including the agenda and hotel information, can be found on the CIC website at http://www.cic link.com.

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