Southeast Collision Conference Brings Together 3 State Associations, Industry Speakers (CCA), Gulf States Collision Association (GSCA) and the Tennessee Collision repair skills training, live Collision Repairers Association product demonstrations and the (TCRA). “It was really good seeing John Eagle Honda Fit vehicle were all part of the Southeast Collision shops coming together,” said Josh Conference, held June 23-25 at Kent, executive director of CCA, the Gateway Conference Center in GSCA and TCRA. This was the first time the associations gathered for a Richburg, SC. conference in person since the pandemic. “The event exceeded our expectations,” said Kyle Bradshaw, president of CCA and director of Fixed Operations at K&M Collision. “We had a great time and I’ve had a lot of really good feedback.” Pictured, left to right, are Josh Kent, executive director of The goal of CCA is to CCA, GSCA and TCRA; Chris Hedrick, general manager of better the collision repair inStatesville Collision Center, named “Most improved shop dustry. The nonprofit orgaof North Carolina;” Marc John, from Statesville Collision nization focuses on continCenter, who was named Technician of the Year; and Kyle Bradshaw, president of CCA and director of Fixed uous improvement through Operations at K&M Collision training and support for The event, held in partnership members and business partners to with Assured Performance Network facilitate safe and correct repairs for and Collision Hub, was hosted by consumers. Bradshaw said some of the the Carolinas Collision Association by Stacey Phillips
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On the first day of the event, Collision Hub held a training day, with more than 80 attendees. Kristen Felder, COO of Collision Hub, discussed negotiations and total loss claims, and Rachel James, financial advisor and field director for Northwestern Mutual, provided a high-level overview of body shop finance and employee payment/retention plans. Felder said the goal of a Collision Hub training event is to give shops unfiltered access to problem-solving techniques and strategies. This includes how shops can reduce stress, frustration and anger while translating that into still recovering more monJosh Kent arranged to have the John Eagle Honda Fit ey per repair order (RO), vehicle on display, sponsored by Intrepid Direct, to and turning total loss vehiremind attendees what can happen when vehicle repair cles into a profit center that procedures aren’t followed supports the shop’s growth Platinum conference sponsors with a healthy net profit. “We take years of experience in included Calibrators of the Carolinas, Lombard Equipment and Shop- claims and claims training to presFix. ent the tactics and strategies that are larger collision repair conferences can be intimidating and many people don’t have the luxury to take off time and leave their businesses to travel across the country. “People have a desire to better themselves and that is really the goal of the conference,” he said. “We felt like we definitely accomplished that and we’re excited about the momentum we have.”
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