EagleMMS Software Soars to the Top of Auto Body Shops’ To-Do Lists After a highly productive brainstorming session, Yanni and Alex Two brothers were driving from sought to develop a lightweight, Connecticut to Maine, and they de- high impact solution to address the cided to spend the time brainstorm- disparity regarding stagnant insuring instead of playing 20 Questions ance rates and rising materials costs or the license plate game. to help business owners in their misIt’s a 4.5-hour trek, so to kill sion of providing excellent car care time they began talking about diffi- and customer service, without sacriculties in the auto body industry and ficing their bottom line. how it has lagged from a technologAfter nearly a year and a half ical perspective for many years. of intensive development, they That journey turned out to be were poised to offer the industry a highly productive for the Koutmos cutting-edge solution that can help brothers, Yanni and Alex, because shops reclaim lost revenue on items by the time they reached their des- and products they used on almost every repair. That car ride has turned into a product gaining traction and receiving five-star reviews nationwide. “We started out venting about the industry and all of the problems associated with it,” Yanni said. “The insurance companies are always going to be playing Brothers Yanni, pictured, and Alex Koutmos developed with labor rates and ignorEagleMMS, a software program that can help shops get ing things like inflation and paid for materials and other expenses related to every car supply chain issues. Their repair numbers are consistently tination, the pair had an idea for a outdated and arbitrary. The paint product that could help any collision companies have informed the shops repairer track consumables usage earlier this year that they’re going to and get paid for them by the insur- raise their prices significantly. ance companies. “In addition, it’s harder and They named it EagleMMS and harder to find qualified people to were excited about their new baby fix these vehicles and it’s more and and how it could change the colli- more difficult to recoup their costs for materials. We knew if we could sion repair industry. EagleMMS is a technology come up with software that could company committed to providing help shops to recoup their costs, it collision repairers with the insight would be a hit.” Yanni’s mantra is “If something needed to run at peak efficiency. From family-owned independent comes into your shop and it costs shops all the way to large MSOs, you money, it should always make EagleMMS is a materials manage- you money on the way out,” he said. ment software saving shops thou“Too many shops have gotten sands of dollars month after month. used to not charging for things, so Yanni is a seven-year veteran of we’re re-educating them. Once they the auto body industry, having spent see how much they can recover, they nearly one year as a certified appraiser realize how much money has been from the insurance side and six years bleeding out of their businesses for as a frame tech and master body man. literally decades.” Alex is a former Amazon softBy creating precise documentaware engineer, currently one of the tion that clearly states the products leading experts in the Elixir pro- being used down to each piece of gramming language community, and sandpaper and every ounce of rubhas spent more than a decade devel- berized undercoating, for example, oping reliable and robust software EagleMMS is also educating the insurers. systems. by Ed Attanasio
38 MAY 2022 AUTOBODY NEWS / autobodynews.com
“The system builds an invoice and as the tech scans every QR code, it goes into the document,” Yanni said. “Every product you use is invoiceable and once your people become familiar with that concept,
By building a comprehensive and detailed invoice on every repair, EagleMMS is saving shops thousands of dollars every month
it becomes part of their daily lives. Then once you get the insurance company onboard, they will normally stop fighting you.” Simple is one of the best adjectives to describe EagleMMS, Yanni said.
“Getting started with EagleMMS is easy and straightforward. After adding all of the materials that you want to track into EagleMMS, you’ll be able to generate QR code tags to put near your materials. With your QR tags in place, all your technicians need to do is scan a QR tag,” he said. “Technicians scan the needed material QR tag and then provide checkout details. The technician selects the repair order and the quantity used, and it’s immediately added to the invoice. After the scan is completed, the repair order invoice is automatically updated. All that’s left to do is submit the shop’s EagleMMS invoices in order to get adequately reimbursed.” In addition to providing accurate repair order material usage invoices, EagleMMS also enables users to manage all aspects of material management from the shop floor. “Technicians can report low or out of inventory items, so that your parts people can order more inventory before running out,” Alex said. “You can also analyze your data to See EagleMMS Software, Page 40
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