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VOL. 32 ISSUE 5 MAY 2014
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At CIC, Ford Outlines its Strategy to Help Repairers Prepare for the New F-150, Focus on Repairability by John Yoswick
Ford Motor Company representatives at the Collision Industry Conference (CIC) held in Portland, Ore., in April provided more information not only about the automaker’s 2015 F-150 pick-up, but also about the “Ford National Body Shop Network,” through which Ford hopes to promote both dealership and independent shops to owners of Ford vehicles needing collision repair. Paul Massie, collision product marketing manager for Ford, acknowledged that his company may have
fallen behind other automakers in developing a certification or recognition program for independent shops. But it also is clearly the new F-150, an aluminum-intensive vehicle expected to hit showrooms in November, that is behind Ford’s push to increase the Paul Massie number of body shops equipped and trained to work on aluminum. The F-150 has been the best-selling vehicle in the country for See Ford’s Plan, Page 22
Attorneys for Collision Repairers Respond to State Farm’s Request for Dismissal of Antitrust Case
automobile parts and services, adopted similar reimbursement policies and practices, and attempted to steer customers away from shops that refused to adhere to Defendants’ price limitations. The ‘crucial question,’ however, is ‘whether the challenged anticompetitive conduct stem[s] from independent decision or from an agreement, tacit or express,’’ State Farm’s attorneys write in their response. “As a general rule, businesses are free to choose the parties with whom they will deal, as well as the prices, terms and conditions of that dealing,” they claim. “Section 1 of the SherSee State Farm Requests, Page 48
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Attorneys for repair shops that filed suit against State Farm and more than a dozen other insurers recently responded to the insurer’s request for the U.S. Middle District of Florida Court, Orlando division, to dismiss their antitrust and steering lawsuit, saying that there is “more than sufficient facts asserted to satisfy the pleading requirements.” The Florida repair shops sued State Farm and dozens of other insurers. See this issue and Autobody News April issue for more on the lawsuit, or search online at Autobodynews.com. “Plaintiffs allege that Defendants imposed maximum price limitations for
California’s Insurance Commissioner Dave Jones talks to Autobody News about the State of the Industry and the future by Ed Attanasio
California’s Insurance Commissioner David Jones was elected on November 2, 2010 with 4.7 million votes. He leads the California Department of Insurance (CDI), the largest consumer protection agency in the state, which regulates the $123 billion insurance industry. We recently sat down with Jones to find out what’s he’s achieved in the collision industry and what’s he’s learned since getting elected. Q: What were the very first collisionrelated things you did as Insurance Commissioner?
DJ: Shortly after becoming Insurance Commissioner, and even earlier as a
member of the California Legislature, I sought significant input on repair standards and aftermarket parts concerns from consumers, collision repair shops, consumer safety and advocacy groups, and other stakeholders. This information led to me take action so that consumers are protected from inferior repair standards and potentially defective aftermarket replacement crash parts. In late 2011, I held a public workshop on these issues and proposed new regulations. After receiving significant public comments from stakeholders, and making substantial changes to the proposed regulations, the Department submitted the final See Dave Jones Interview, Page 8
Indiana Autobody Association and Indiana Shop Owners File Suit to Block Tortious Interference The Indiana Autobody Association (IABA) along with fourteen Indiana Collision Repair Shops filed legal action against twelve Property and Casualty Insurance Companies and their subsidiaries on April 2, 2014. The suit seeks unspecified financial damages and names 27 insurers including Illinois-based State Farm, which has the largest market share in the state at about 25 percent. Others with large market share include Ohiobased Progressive Insurance and locally based Indiana Farmers Mutual Insurance Co. The suit accuses the insurers of “engaging in an ongoing, concerted and intentional course of action and conduct with State Tony Passwater Farm acting as the
spearhead to improperly and illegally control and depress the automobile damage repair costs.” In addition, “The insurance companies (“Insurers”) are improperly intruding upon the relationship between the Shops and consumers, and placing the driving public at harm by their practices.” As it pertains to DRP shops, the suit also accuses the insurers of “engaging in an ongoing pattern and practice of coercion and implied threats to the pecuniary health of the individual plaintiff businesses in order to force compliance with unreasonable and onerous concessions.” Tony Passwater, IABA Executive Director, states, “There’s going to be a battle. For decades the insurers have interfered with the collision repair professional’s obligation to reSee Tortious Interference?, Page 41
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