Autofile 10 Feb

The trusted voice of the auto industry for more than 25 years www.autofile.co.nz

Issue 2-2014 10 February 2014

Law changes may hit vehicle finance T

he government’s so-called loan-shark laws could affect the way car dealers carry out the finance side of their businesses unless changes are made to proposed legislation.

The Credit Contracts and Financial Services Law Reform Bill will update the Credit Contracts and Consumer Finance Act. It will include the provisions of Credit (Repossession) Act, which will be scrapped.

The government says the bill, which has passed its first reading, will better protect consumers from

irresponsible lenders – especially those at the lower end of the market.

But the Financial Services Federation (FSF), which represents lenders including many in the automotive sector, has raised serious questions about how vehicle finance may be affected.

Its position on the way forward is being backed by the Motor Trade Association (MTA), which has also voiced its concerns to the government in its own submission.

One major issue in the proposed legislation as it stands is traders and other point-of-

sale retailers being officially classed as lenders – with all of the responsibility and bureaucracy that entails. Others include:  Car dealers having to publish loan terms, borrowing costs, and information on repayment waivers and extended warranties.  Lenders and traders being banned from charging commission on any insurance policy if the borrower has no choice but to buy it from one provider.

C

when he ruled a dealer had to compensate his customer so he could bring his Isuzu Bighorn up to roadworthiness standards.

The buyer lodged an application with the tribunal after complaining to the NZTA about the company that issued its WOF. This was a few days after he discovered some faults with the

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[continued on page 4]

Traders ‘responsible’ for WOFs ar dealers have been warned they are responsible for warrants of fitness (WOFs) supplied with vehicles at the point of sale.

The guidance has been issued

by Christopher Cornwell, an adjudicator with the Motor Vehicles Disputes Tribunal (MVDT).

It follows a hearing in Auckland

In this issue

SUV, which he purchased sight unseen through an online auction.

After the agency inspected the car, it sent the WOF issuer notice it failed to comply because of a frayed seat belt, out-ofalignment headlamp and rust in the rear cross member.

At the tribunal hearing, the

[continued on page 8]

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editor’s note

Loan sharks wil stil bite prey

T

here’s a television show in England called Grumpy Old Men. It features a bunch of erstwhile, but suitably whingeing, chaps aged 40-plus.

They moan about everything – from grown-ups wearing baseball caps back to front, to how politicians’, celebrities’ and professional footballers’ behaviour has sunk to new depths.

Or how if one little thing goes wrong with a modern car it has a domino effect they can do nothing about. “Bring back the Spitfire,” they exhort.

Perhaps this behaviour comes down to greeting a certain age with a two-finger salute, but for many it’s about the modern-day sense of entitlement.

“Sid’s got an iPhone, I need one” or “I want a car but haven’t got any money so I’ll borrow it” and then finding out it isn’t yours when it’s repossessed.

Maybe nowadays it’s about peer pressure or a lack of responsibility, but for most grumpy old blokes there’s no sense of entitlement.

In the area of London I grew up in, if you wanted something as a child you saved up by having a paper or milk round – and that mentality passed into adulthood.

The automotive industry now has to front up to the Credit Contracts and Financial Services Law Reform Bill.

The so-called loan-shark laws will crack down on “unscrupulous lenders who prey on desperate people and leave them trapped in debt”.

The government adds the changes will “usher in an era where lenders must act responsibly and consumers have the information they need”.

This package of reforms may not have the yet-to-be-fullyfelt changes to the Consumer

Guarantees Act, but there are valid concerns for the automotive sector.

How registered vehicle traders can be classed as “creditors” – when they are merely intermediaries for lenders – is absurd.

Then there’s the publishing of loan terms and borrowing costs, providing information on repayment waivers and extended warranties, and no commission on policies if borrowers must buy them from one provider.

It may not be the end of the industry as we know it if these proposals go through, but when similar measures are ditched across the Tasman for being unworkable it’s hard to establish where our politicians are coming from.

Car dealers will be advised on what they must do and will comply but these reforms could create more overheads, especially for those legitimately selling cheaper vehicles.

When buyers go onto yards, many aren’t interested in interest rates – what they do care about is getting the car they want for $100 a month.

It doesn’t matter if they’re paying it off for seven years or the loan’s cost is $20,000 for some $8,000 wheels.

Yes, dodgy operators have to be tackled but they’re a pretty fleet of foot bunch. When law changes eventually come, they may find a way to beat the rules.

No, the legitimate motor vehicle and finance industries aren’t to blame and shouldn’t be caught up in the crossfire.

Yes, vulnerable people in society need protecting.

No, you can’t wrap up all consumers in cotton wool.

Perhaps they should think about responsibility for their own actions because they’re entitled to.

Darren Risby, editor

Editor

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Darren Risby editor@autofile.co.nz 021 137 5430

Brian McCutcheon brian@autofile.co.nz 021 455 775

Journalist & Online producer

Designer

Cameron Carpenter cameron@autofile.co.nz

Adrian Payne arpayne@gmail.com

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news [continued from page 1]

Dealers classed as ‘lenders’ The bill, which includes a code of responsible lending and bans for non-compliance, has significance to new and used car dealers, says the MTA, because finance is a major part of their business models and most have links with one or more lenders.

It stresses most traders and finance companies are separate entities with no ownership or management connections, while only a few dealers still operate finance ledgers.

Tony Everett, the MTA’s dealer services and mediation manager, describes traders as “intermediaries” between buyers and financiers.

It wants point-of-sale retailers withdrawn from the bill’s definition of “lenders” and believes including them is inconsistent with the Financial Advisers Act.

“It’s inconsistent to exempt these retailers from financial adviser legislation but expect them to observe lenders’ responsibility provisions that – in places – are similar in nature to advice,” he says.

PUBLISHING LOAN COSTS The FSF has highlighted issues with clauses in the Credit Contracts and Financial Services Law Reform Bill on the publishing of standard terms and borrowing costs, and on repayment waivers and extended warranties.

The bill requires financiers to prominently display standard terms and information about loan costs for all agreements offered online and at business premises.

“This is hugely problematic,” says executive director Lyn McMorran in the FSF’s submission.

“Our members are committed

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to full and clear disclosure before the customer signs and having no surprises on either side.

“But consumer lending – including motor vehicle – isn’t standardised. Each situation is unique and risks are unique.

“Lenders relate the cost of credit to the risk in providing credit. Risk is assessed for each borrower and pricing struck accordingly.”

McMorran says factors responsible lenders consider include the type and value of security being offered – and the applicant’s income and employment and credit histories.

Interest rates vary by borrower and type of credit offered with the range of products being extensive.

“The only way these provisions could be complied with would be for a significant range of rates and terms to be disclosed.

“That’s not likely to assist borrowers, who for the most part will not be able to tell which rates and terms will apply to them.”

The bill is unlikely to promote “shopping around” on interest rates and other factors, while the volume of information displayed would add costs to lenders.

Providing car buyers with potential rates that could apply may be misleading because people may think they are eligible for the lower end, and lenders could condense ranges towards the higher end.

When rates change, lenders and car dealers would have to update them.

The requirement for average rates on front counters in Australia was removed because it was unworkable – the FSF submits the need to publish loan terms

Federation’s work T

he Financial Services Federation is an industry association with a voluntary membership, including finance and leasing companies and building societies.

It members include Protecta Insurance, Fleet Partners, and SG Fleet – and financial services run by marques, such as BMW, Mercedes-Benz, Nissan, Toyota and Yamaha.

Then there’s Ateco Automotive-owned Branded Financial Services, Community Financial Services – Enterprise Motor Group’s provider, and the Giltrap Group’s European Financial Services.

Other members include Avanti Finance, Centracorp Finance,

Dorchester Finance, Finance Now, Future Finance, GE Money, Instant Finance, Motor Trade Finances, Mutual Credit Finance, Oxford Finance and Orix.

Executive director Lyn McMorran, pictured, says the federation’s submission on the Credit Contracts and Financial Services Law Reform Bill resulted from a collaborative approach with members.

“We are committed to the ideals of responsible lending, but concerned it doesn’t go too far the other way and give all of the power to consumers,” she told Autofile.

“We don’t want to end up like Australia where consumers can wriggle out of their commitments.”



news  and costs should be canned.

“The requirement should be for providers to disclose fees, rates and terms to borrowers prior to signing an agreement, which is effectively the law already,” says McMorran.

The MTA believes drawbacks may negate any benefits of publishing borrowing costs.

It warns the process will add costs to lenders and car dealers, while advertised rates might be at the lower end of the scale and conditional – such as “from 12.99 per cent”.

“Published rates may build false expectations and lead to increased declined applications, which may reduce credit profiles,” says Everett.

“Prudent consumers will research the market and have some idea of what’s reasonable and accessible.”

Because dealers tend to have relationships with several companies for a range of credit profiles, it’s in traders’ interests to find the best suppliers to make finance work.

“Rates and fee structures impact payments,” he says. “These factors increase the likelihood of approval.

In the interests of selling the vehicle, the dealer needs to find the best offer for the customer.”

Buyers with strong credit profiles are likely to be attractive to premium-end companies. Those with poorer profiles tend to go to lower-tier companies – and generally speaking, the higher the risk, the higher the interest.

“Application to a wide number of providers can create unintended consequences. If other companies have rejected that customer, it could become a reason for others to follow suit.”

All of this raises the question about publishing the costs of borrowing. Will it achieve anything?

A car yard may have three providers – prime, second tier and perhaps some agents. Say it advertises each at 12, 15 and 20 per cent. All buyers will want 12 per cent, but borrowers have to fit lenders’ profiles.

Everett questions how this can be enforced on a case-by-case basis because the rule may be wellintended but it’s unworkable.

“In the interests of selling the vehicle, the dealer needs to find the best offer for the customer.” – Tony Everett, MTA “How are dealers going to publish rates? There are websites on interest rates. If you have done your homework, you should have an idea of where the market is at.”

The MTA is calling for publishing borrowing costs to be withdrawn from the bill and considers the information is better addressed directly with would-be buyers by the dealer or lender.

particular provider. However, most credit providers have a relationship with only one provider of such products.

“The FSF believes the requirement for the lender to provide a range of products or providers could prove counterproductive. It isn’t in keeping with responsible lending behaviour.

“Consumers have a choice as

to where they seek finance. If they are unhappy, they’re free to go elsewhere.”

The MTA says the definition of creditor when applied to this part of the proposed legislation poses unrealistic complications and expectations.

A lender may require a client to buy a policy as a condition of approval to mitigate lending risk.

[continued on page 6]

COMMISSION BAN ON CARDS One clause in the reform bill seeks to extend section 45 of the Credit Contracts and Consumer Finance Act governing fees or charges passed on by creditors and commissions paid. This would:  Amend the law to cover extended warranties.  Add a section banning lenders from charging commission on insurance if the borrower must obtain it from a specified insurer.

The FSF says its members believe in protecting borrowers so they meet obligations and avoid defaults, arrears, repossessions and poor credit histories.

“Whether or not a creditor is paid commission as a result of a borrower taking out creditrelated insurance or an extended warranty is largely irrelevant when compared to the benefits borrowers receive if they claim,” says McMorran.

“The FSF is not uncomfortable with the requirement providers shouldn’t compel borrowers to take credit-related insurance or extended warranties from a

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news [continued from page 5]

Ban on commission suggested The car dealer, who is also classed as a creditor in the reform bill, will usually have links with only one warranty and insurance supplier.

“If the customer buys a policy from that provider, the dealer will not be able to earn a commission on the sale,” says Everett.

“But the requirement to purchase a policy was set by the finance company, not the dealer.”

In a different scenario, the trader sells a vehicle with a warranty policy under finance.

But purchasing a warranty wasn’t a condition of finance, so the buyer is free to make a choice about the warranty. The trader deals with only one provider and cannot claim commission.

Take the same scenario but no finance is involved. In this case, the dealer isn’t deemed to be a creditor, is outside the bill’s provisions and can claim commission.

It’s this area of the bill that has raised concerns about payment protection insurance (PPI) – a loan could be conditional on this but dealers typically have only one provider.

“If they need two or more suppliers, the intent of the law is complicated by how legislation already sits,” Everett told Autofile.

“If a dealer arranged supply links with several providers, would the dealer comply because the customer has a choice of policies?

“Despite the finance company and dealer being recognised as creditors, the act fails to recognise they are independent businesses.

This section is unfair and should be withdrawn.”

“The bill will crack down on unscrupulous lenders who leave borrowers and their families trapped in debt.”

– Craig Foss, Minister of Consumer Affairs

GOVERNMENT’S POSITION Craig Foss, the Minister of Consumer Affairs, says the reform bill will strengthen protections for borrowers with the changes amounting to the largest overhaul of credit law in a decade.

“The bill will crack down on unscrupulous lenders who leave borrowers trapped in debt,” he says. “The changes will require lenders to act responsibly

and provide consumers with information to consider any loan agreement.”

The proposals include making it illegal to lend money to someone whose repayments would likely result in substantial hardship, and requiring lenders to properly consider hardship relief applications.

Other changes on the table are:  Extending the cooling-off

Background to reforms

The Credit Contracts and Financial Services Law Reform Bill was shaped by a financial summit in August 2011 hosted by Simon Power, then Minister of Consumer Affairs.

Held in Auckland and chaired by Sir John Anderson, it brought together 250 people from budgeting services, non-government organisations, banks, regulators and credit providers.

The government says participants called for legislation to require responsible lending and for greater penalties for lenders not on the Financial Service Providers Register.

The reforms have also been influenced by a review of the Credit Contracts and Consumer Finance Act carried out by the Ministry of Consumer Affairs in 2009 and consumer credit research.

periods for borrowers to cancel loans.  Tighter controls of misleading, deceptive or confusing advertising.  A new code of responsible lending.  Licensing repossession agents and their staff.  Borrowers not having to pay interest or fees if the lender isn’t a registered financial service provider.

The new act will prevent goods being repossessed unless identified in credit contracts and limit essential household items from being listed as security.

The legal stuff The government says the Credit Contracts and Consumer Finance Act enables borrowers to make informed choices and know what they’re agreeing to by requiring lenders to disclose terms and fees.

“Seemingly small deficiencies” in disclosures can undermine buyers’ abilities to compare competing products and understand options.

They need to be aware of contractual obligations, otherwise compliant traders can be disadvantaged and fair competition undercut to distort the market. The act doesn’t cap interest rates.

The Fair Trading Act protects consumers by outlawing false and misleading behaviour by sellers. The philosophy behind both acts is traders should conduct business fairly and disclose accurate information.

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news [continued from page 1]

Call for test spot-checks

dealer claimed it wasn’t responsible for the warrant and shouldn’t be liable for the faults.

But its online advert stated the vehicle had a new WOF, so the buyer claimed misrepresentation under the Fair Trading Act (FTA).

The tribunal ruled the promise to supply a new warrant with the car hadn’t been discharged and the buyer was misled into thinking it reached those standards.

It didn’t accept the trader’s defence it complied with its obligation by simply obtaining one.

The tribunal warns dealers selling WOFs with vehicles are “ultimately responsible to the purchaser for their validity” and the quality of inspections before they are issued.

Cornwell says: “Traders need to be discouraged from using inexperienced, incompetent or careless issuers.”

Trans Future 7

The Imported Motor Vehicle Industry Association (IMVIA) says carrying out random spot-checks on WOF issuers may ensure higher standards are met.

Malcolm Yorston, technical services and membership manager, says reviewing inspectors’ output could be better than the current regime.

“I would say that throughout the country there are varying standards when it comes to issuers,” he told Autofile.

“When the NZTA checks up on the issuing of WOFs, most people

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Trans Future 6

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“At a tribunal, the WOF can form part of the decision and is part of the bigger picture,” he says.

“Traders get referred to the Commerce Commission for failing to display consumer information notices with vehicles being sold because it’s charged with enforcing this.

“With the WOF issue it’s more a matter of education rather than

“I would say there are varying standards when it comes to WOF issuers.” – Malcolm Yorston, IMVIA

Osaka 27 Jan, nagoya 28 Jan, kawasaki 1 Feb, auckland 20 Feb, Lyttelton 22 Feb, Wellington 24 Feb, nelson 25 Feb

Trans Future 5

know they are under the microscope with reviewers watching them so they do a good job.

“But some may slip back into old habits when they have gone.

“There should be output reviewing when the NZTA selects different issuers and audits vehicles to see what the standards were like when they were inspected.

“In my opinion, that would be a better way for standards to be checked.

“The auditors would say, ‘you have inspected that car so we’re going to look at it’. At the moment, there is forewarning with the regime that’s in place.”

Yorston says whether or not a WOF is issued correctly may not be the main issue in the tribunal’s eyes.

“The vehicle sold must be in a fit condition and fit for purpose. It’s the trader’s responsibility to ensure the WOF is issued correctly, and that the car is durable and of merchantable quality to a normal consumer.”

Yorston stresses dealers need to comply with the rules by selling vehicles within one month or less of warrants being issued, irrespective of whether they need six or 12-month warrants.

“For vehicles on 12-month WOFs they should have at least 11 months to run, while six-monthly warrants should have a minimum of five months when those cars are sold,” he explains.

“Traders should be doing this as a matter of course because if someone goes to the tribunal and this comes up, they will be ordered to get a new warrant on the vehicle concerned.”

If a buyer goes back to a dealer because the car didn’t have a WOF when sold, Yorston’s advice is for the dealer to apologise and get one done as soon as possible.

prosecution, but the tribunal takes this into consideration when reaching its decision.”

In this case, the MVDT ruled in the buyer’s favour because the purchase resulted in him receiving a car that needed work to pass a warrant.

The application was also unusual in that the dealer claimed accord and satisfaction as a defence.

The trader argued the buyer agreed to settle by accepting money “in full settlement”.

The tribunal ruled it needed to be made in full satisfaction of any claim the buyer might have had, but it was unable to find evidence of this.

Yorston’s advice in such matters is to ensure agreements are in writing and signed by all parties.

The general Disputes Tribunal can hear claims against traders, registered and unregistered car dealers, and private sellers.

If a claim is made against a registered trader, the buyer can opt for the Disputes Tribunal or MVDT. The latter rules on claims concerning:  Quality issues and faults covered by the Consumer Guarantees Act.  Misleading conduct and false representations under the Fair Trading Act (FTA) and Contractual Remedies Act.  Buyers being sold vehicles by unregistered traders that are subject to undisclosed security interests.

news

Police make appeal

Port gears up for busy car trade

he police are looking for car dealers to come forward with any information they have on one of the country’s most prolific burglars.

Stacey Anthony Spinks, who has at least 350 criminal convictions and two jail terms to his name, is the focus of an ongoing investigation.

Constable James Negus, of Taupo Police’s intelligence section, needs anyone who has had dealings with him to get in touch.

It’s alleged Spinks made several approaches to dealers before asking them if he could test drive vehicles. Autofile understands they were then used in criminal activity before he was apprehended.

To gain the dealers’ confidence,

he number of used passenger cars imported during January came to 8,813, which was a 49.3 per cent increase on 4,485 units during the same month of last year.

The total was down compared to the last three months of 2013, while used commercials rose from 257 to 316 – as first reported by www.autofile.co.nz.

New car imports were slightly up from 5,535 to 6,602 while commercials more than doubled from 950 to 1,959.

Ports of Auckland is set for a busy February and March when 23 roll-on, roll-off vessels arrive – compared to 11 last month.

Its latest forecast has 13,164 units arriving this month. Of those, 7,532 are new vehicles with one vessel to declare and 4,950 are used with four undeclared.

T

Spinks presented his own driver’s licence as a form of identification.

As a result, people are being asked to examine their records relating to test drives and any made in his name over the past 12 months.

Police would like details of locations, dates and times of test drives, with information emailed to james.negus@police. govt.nz.

Spinks has been known to use at least seven aliases and made national headlines in September 2007, when he was sent back to prison.

He pleaded guilty in Wellington District Court to seven charges of burglary, two of attempted burglary and one of breaching bail to bring his conviction count to 350,

including 283 for burglary.

He also has 12 convictions for posing as a police officer – by using business cards and dressing in a suit – as well as for arson and fraud.

Auckland-born Spinks has specialised in commercial breakins during daylight. In one of his biggest hauls, he made off with $9,000 from a hotel after staff allowed him to inspect a safe.

In August 2005, he was jailed for two years. The judge described him as a “personable man”, who got others to trust him before ripping them off.

While in Rolleston Prison in 2002, Spinks was admitted to Christchurch Hospital with apparent chest pains.

He took off after raiding the hospital restaurant – ironically called The Great Escape – before being found by police in a massage parlour the next morning.

T

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news

Autofile Online made for dealers T

he first three months of Autofile’s website has transformed your twice-monthly magazine into a one-stop-shop for news and guide to industry services.

Designed specifically for motor vehicle dealers, www. autofile.co.nz was launched in October with a simple strategy.

And that was to give traders access to information they may need to go about their business in one place, and make it easier for dealers to access services and stay in touch with what matters.

With this in mind, we built a site focused on news and services.

Autofile Online offers dealers great news coverage and access to services. The industry directory is divided into buying, selling and managing, with online services if you buy vehicles from overseas

as possible – even if that means working “after hours”.

Articles are categorised and are easily searchable in the news section or through the search tool.

The site is always being updated with stories, statistics and videos.

We strive to provide industry news first, while big issues are easy to

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find in editor’s picks on the home page.

And there’s easy to access and unrivalled coverage of 2013’s sales figures – simply click on “stacking up the numbers”.

ACCESS SERVICES YOU NEED The Autofile Online Industry Directory features more than 50 listings organised to help you select the best services.

They range from logistics providers to compliance inspectors and everything in between to keep your yard running smoothly.

The categories are buying, selling and managing. The process is intuitive and leads you to easily find what you’re looking for.

BUYING: The first question is from which country you wish to buy – you need to specify Japan, the UK or New Zealand.

Depending on your selection, different service options appear and generally follow the supply chain from sourcing the vehicle to it being delivered to the yard – and everything in between.

SELLING: These listings are assumed to be within New Zealand.

Once selected, this section offers services needed to conduct business from accessing vehicle information, and providing finance insurance and warranty options, to having the vehicle delivered to your buyer.

MANAGING: This section has products and services needed to run a dealership – from recruitment to managing stock.

Other home-page services include exchange rates, a jobs board, quick access to vehicle information through the MotorWeb tab and getting the latest Autofile magazine as a downloadable PDF or as an easyto-read online publication.

The website also includes back issues dating back to 2010 and they can be searched via the improved search functionality.

ALWAYS MOVING FORWARD Strong growth has been recorded by www.autofile.co.nz every month since its launch and it’s easy to view on a range of devices.

About 15 per cent of traffic comes from mobile phones highlighting how essential it is to ensure users get the best experience.

Hundreds of readers have subscribed to our digital newsletter, Autofile Insight, which delivers news highlights in an easyto-view package. Subscribe online at www.autofile.co.nz/insight.

We’re always committed to bringing you even more innovation and we welcome feedback.

Tell us what you like about the website and what you would like to see added, and we’ll try to include your ideas moving forward. Just email cameron@autofile.co.nz.

news

Exports up as production falls O

utput and export figures 975,320 units and Mazda was third from Japan’s motor on 966,628. Honda came second vehicle industry dropped with 763,338 domestic sales with last year, but domestic sales Suzuki third on 701,472. increased slightly.

Registrations of domestic vehicles Total units made came to in Japan last year came to 5,375,513, 9,630,070. When compared to 2012’s up by 0.1 per cent, while new exports 9,943,077, this was a decrease of dropped by 2.7 per cent.

313,007 vehicles – or 3.1 per cent.

The overall sales figure Passenger cars amounted to included 4,562,282 passenger 8,189,323 units, which was down cars, down by 0.2 per cent. Truck 365,180 or 4.3 per cent. registrations rose by The biggest gain 2.1 per cent to 801,975, was in mini-cars with while buses fell by 5.7 engines of less than per cent to 11,256.

By production 600c. There were in 2013 (vs 2012) OUTWARD BOUND 1,682,550 made in Japan New motor vehicles last year – up by 67,115 exported from Japan units or 4.2 per cent. last year came to On the flip side, small 4,674,667 and this car production dropped was 48.8 per cent of considerably and Toyota production. decreased by 363,913 3,356,899 There were 4,065,553 units, or 16.2 per cent, to (+96%) passenger cars exported, 1,888,759. down by 3.2 per cent Standard cars of but making up 87 per more than 2,000cc fell cent of the overseas to 4,618,014, which was market. a drop of 1.5 per cent or Trucks were down 68,382 units, according Suzuki by one per cent to to the Japan Automobile 975,320 472,179 and there was Manufacturers’ (+92%) a 6.8 per cent jump in Association (JAMA). bus exports to 136,935.

Trucks made rose by North America took 3.3 per cent to 1,308,066, 40.4 per cent of that up 41,712 units. Small stock, which came to ones jumped 8.9 per 1,887,155 units. Europe cent to 300,635 and by was next on 15.2 per 24,643 units.

Mazda cent and 709,139 units.

Standard trucks 966,628 Oceania came fifth totalled 579,901 units, (+114%) with 407,294 units – down by 0.6 per cent, and behind the Middle East mini-trucks went up by and Asia. This was 8.7 five per cent to 427,530. per cent of the total Only one marque and down by 0.7 per in Japan exceeded cent on 2012. one million production The Middle East units and domestic received 584,062 sales last year.

Nissan exports last year for a Toyota made 964,546 (+84%) market share of 12.5 3,356,899 vehicles – up per cent, while 540,154 96.1 per cent on 2012 – units – or 11.6 per cent and it sold 1,536,260 in – went to Asia.

Japan, a jump of The total value of 93.3 per cent.

Daihatsu automobiles exported With production, 774,949 (+100%) from Japan during Suzuki was second with

JAPAN’S TOP MARQUES

2013 came to US$150,146 million, including US$107,956m for vehicles and US$42,188m for parts.

That amounted to a decrease of US$7,926m – or five per cent – compared with US$158,072m in 2012.

Toyota beat second-placed Mazda by more one million units to claim the crown of Japan’s top exporter in 2013 – the former

secured 1,899,648 exports, while the latter’s total came in at 787,651.

Nissan was third with 542,415 exports. Up by 80 per cent compared to 2012, this was the lowest proportional top-five increase.

Subaru – on the other hand – recorded the biggest jump of 124 per cent to finish the year on 471,072 units with Mitsubishi next on 343,251.

Top manufacturers in Japan - 2013 (vs 2012) By domestic sales

By exportation

Make

Units sold

vs 2012

Make

Units exported

vs 2012

Toyota

1,536,260

(+93%)

Toyota

1,899,648

(+98%)

Honda

763,388

(+102%)

Mazda

787,651

(117%)

Suzuki

701,472

(+104%)

Nissan

542,415

(80%)

Nissan

678,887

(+103%)

Subaru

471,072

(124%)

Daihatsu

662,690

(+98%)

Mitsubishi

343,251

(93%)

Full statistics and analysis available online at www.autofile.co.nz – source JAMA

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news

Technicians in short supply T

he government says demand for skilled mechanics in the workplace is due to increasingly complex electronics in newer cars.

The observation has been made in the Occupation Outlook 2014 published by the Ministry for Business, Innovation and Employment.

The report is designed to be one of the first places young people and their families consult when making decisions on subject choices and future careers.

It says prospects for automotive technicians and electricians are stable, while demand is set to grow by two per cent each year until 2016.

Employment in the sector grew by 1.3 per cent to 21,700 jobs between June 2012 and June 2013, and the report predicts a stable outlook for jobs in the industry.

Alongside skilled The number of mechanics for car students completing electronics in new level-four automotive vehicles, heavy vehicle certificates increased technicians are also in between 2008 and hot demand.

2011, although the “They are needed total dropped back to service the last year. freight industry, and Those Steven Joyce, Minister for large earthmoving qualifications include Tertiary Education, Skills and equipment and trucks Employment Minister automotive electrical of the mining and and mechanical forestry industries,” the report states. engineering, and vehicle servicing.

“Those willing and able to The average pay for technicians work with computer diagnostic last year came in at about $48,500 equipment are in demand.” per annum.

The high level of opportunities Apprentices with less than two for heavy vehicle technicians years’ experience were paid between has seen the number of people $13.50 and $20 an hour, and those studying the automotive heavy with five years’ experience earned engineering qualification from $14-$35 per hour. surge from 31 per cent of all The average wage for qualified completions in 2008 to 37 per light vehicle technicians was cent in 2012. $50,500. Senior automotive

technicians, or those working as supervisors, earned between $35,000 and $80,000 a year.

Steven Joyce, Minister for Tertiary Education, Skills and Employment Minister, says: “This year’s report shows we are seeing strong demand in all skilled occupations as the economy recovers.

“However, the really hot careers are in construction, engineering, ICT and science, and the primary sector.”

Employment of sales reps grew by 2.3 per cent on 2012’s total, bringing the number up to 54,040.

The government expects growth in retail will help boost jobs in sales by 2.5 per cent each year leading up to 2016.

According to the report, sales qualifications are becoming more important to secure a job as a sales rep.

Dealers hit by quakes

A

staff member at a Ford franchise had to run for cover when a ceiling collapsed during last month’s 6.1-magnitude earthquake across the lower North Island.

The quake, which hit shortly before 4pm on January 21, caused a false ceiling to come down at Courtesy Ford in Palmerston North, with plaster tiles and air-conditioning pipes scattering across the showroom.

Fleet manager Curtis Cavanagh was the only person in showroom when the tremors struck on Wellington Anniversary Day. “I saw the windows shaking and ran to the middle of the showroom where the second storey hangs over the ground floor,” he told Autofile.

“The ceiling and air-conditioning ducts started to fall down so I ran outside straight afterwards.”

Due to the tiles being lightweight, some of the stock in the showroom escaped with scratches.

12 | www.autofile.co.nz

Cavanagh says the quake failed to disrupt operations and the business was back up and running the next day. New tiles were installed within two days of the damage being caused.

Two businesses in Masterton were also rattled. Roger Southey, dealer principal of Southey’s Auto World, says the tremors caused a shelving unit in his office to crash down.

“Everything was in order on the yard,” he adds. “I’ve felt a few in my day and this one was quite a roller.”

Mike Eastwood, dealer principal at Eastwood Motor Group, says only one staff member was on-site when the quake struck. “We got through it pretty well. The power pylons were certainly moving in a big direction.”

Staff at Tararua Autos, Eketahuna, reported books coming off shelves, while Kevin Small, of TRC Toyota in Feilding, described the quake as “a bit of a rocker”.

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new cars

Pop down lid for race action

M

aserati describes the new GranCabrio MC as a “car designed for hardcore open-top driving enthusiasts”.

The original model has been modified for the variant, and draws on the limited-edition MC Stradale and GranTurismo racing versions.

The most substantial changes are aerodynamic splitters at the front, while its wide and flat lip ensures better air separation and under-car airflow.

The rear splitter is so large the rear exhaust outlets were repositioned to a higher and more central position.

The modifications boost downforce at the front by 10 per cent and 25 per cent at the rear at 140kph.

These exterior changes are complimented by new bonnet vents to enable engine heat to escape during sustained high-performance driving, side skirts to control lateral

airflow on the body and a large rear spoiler on the boot lid.

The front guards are from the MC Stradale with the larger vertical air vent behind the front wheels. The three port-hole vents have been stripped of chrome to enhance the GranCabrio MC’s race-car look.

The GranTurismo MC is fitted with the marque’s 4.7-litre V8 engine with its 338kW performance.

In the GranCabrio MC, it’s mated to Maserati’s most aggressive automatic – the MC AutoShift.

This offers launch control and in manual

mode will not change up gears when the engine nears or hits the rev-limiter.

To maintain stability under rapid deceleration, the gearbox works with the engine to match engine and road speed for downshifts.

It’s an effect that sounds like a car in the hands of a racing driver doing perfect heel-and-toe downshifts through a manual gearbox.

This combination enables the GranCabrio MC to complete the dash to 100kph in 4.9 seconds. Its top speed is 289kph.

It has a recommended retail price of $274,000, excluding delivery and dealer costs.

Maserati’s GranCabrio MC

Crossover revamped

T

he next-generation Qashqai is rolling off Nissan’s production lines after a bottom-to-top redesign.

Engineered and built in England, it is Europe’s best-selling crossover and the marque’s bestselling model there while it should be on these shores by late July.

The new model is 47mm longer than the current one and slightly lower and wider.

Distinctive features – including a clamshell-style bonnet – lend a “premium appearance while retaining the Qashqai’s strong visual DNA”.

Nissan’s safety technologies now

Nissan’s new Qashqai

14 | www.autofile.co.nz

incorporate forward emergency braking, driver-attention alert, traffic-sign recognition and intelligent park assist.

Every engine uses a turbocharger to reduce capacity, emissions and fuel consumption while maintaining performance with class-leading CO2 emissions from only 99g/km.

There’s also a 40kg weight loss on some models despite the addition of new equipment.

While front-wheel-drive variants will account for most sales, all-mode 4x4-i versions will also be available with choice of six-speed manual or all-new Xtronic transmissions.

More material and design quality adds interior appeal to the package, while versatility remains an attribute.

A variable floor system delivers more occupant space and the larger luggage capacity has been enhanced.

Grille gets ‘bolder’

K

ia says its new Optima boasts refined styling, new technology and, in some cases, lower list prices than the outgoing model and starting from $42,490.

The new grille is “bolder and classier”, with the LED daytime running lights lifted from the lower bumper to above the headlights.

The exterior has new rear diffusers and a sweeping boot lid that replaces the old rear spoiler.

The push-button ignition turns on two new displays – a 4.3-inch touchscreen instrument cluster, featuring an eightspeaker sound system on the LX and EX, and an eight-inch navigation and telematics screen

incorporating the sound system.

The SatNav systems is standard on Limited models and has SUNA live traffic update technology.

The Limited also becomes the first Kia sold here to have blindspot detection and lane-change assist, which alerts the driver to vehicles out of sight. Rear crosstraffic alert and front parking sensors are standard.

The 2014 Optima has a Theta II 2.4-litre engine. It benefits from direct injection technology and is mated to a six-speed automatic transmission.

There’s also drive-mode select with choices from ECO to sports mode, which adjusts settings in the throttle and gear-change points.

The 2014 Optima is now on sale

news

Market powered for change C

ar dealers and importers are being warned the boom in sales of hybrids in Japan will impact on the Kiwi market – it’s simply a matter of when.

Hybrid models are dominating the make-up of new vehicle registrations in Japan, says the Imported Motor Vehicle Industry Association (IMVIA).

For example, as 2013 drew to a close an increase in monthon-month new car sales since September compared to 2012 was likely to claw back the projected decline by year end – especially in the over-1,000cc category, of particular interest to buyers here.

This may be good news for importers up to the end of this decade but hybrids’ dominance over conventional engines will change the picture.

Honda’s Fit comes as

conventional and hybrid, with the latter accounting for more than 70 per cent of its sales in Japan.

Toyota’s and Aqua are hybrids, while the Corolla comes with conventional or hybrid engines, and the Fit, Aqua and Prius account for about onequarter of over-1,000cc sales there.

“With the dominance of other hybrids, not just Toyota but rapid development by Honda among others, what used vehicle buyers will be selecting from 2020 will be vastly different,” says the IMVIA. The new Note with its threecylinder drivetrain may figure outside the scope of demands here.

“But given the move to more fuel-efficient cars, our shopping lists as buyers will shift to adapt to demands

Forum on technology

T

his year’s Intelligent Transportation Systems (ITS) Asia-Pacific Forum at Auckland’s Aotea Centre is already attracting sponsors and delegates from overseas.

ITS NZ is hosting the conference from April 28-30, which will also be attended by government decisionmakers, world-leading technical experts, and infrastructure and transport professionals.

The event’s theme is “safety, choices, opportunities, results and efficiencies” while technology to improve transport systems – including “connected cars” – is on the agenda.

More than 80 specialist papers will be delivered by experts from this country, the US, Europe and Asia-Pacific region.

Topics include transport management centres’ use of static and probabilistic computer learning techniques to analyse extra information when managing incidents.

There will be an overview of Japan’s co-operative ITS Spot, a service launched in 2011 with more than 1,600 roadside units and 150,000 users.

The emergence of self-learning smartphone applications that understand personal travel habits and push traffic information to users will be covered, as will electronic registration identifiers.

There will also be a parallel session for sponsors and exhibitors to present products, services and achievements.

“Delegates will have the opportunity to participate in technical tours, including Auckland’s Joint Traffic Operations Centre at Smales Farm,” says Peter McCombs, president of ITS NZ. There will also be visits to Britomart’s public transport control centre, and the management systems for Victoria Park, Waterview and Alpurt tunnels.

Visit www.ITSAsiaPacific Forum2014.co.nz for more details.

and availability in our biggest source market.”

The IMVIA says 643,449 units were offered at used vehicle auctions in Japan during November – up by 13 per cent over the same period in 2012.

With sales coming in at 390,614, the 60 per cent success rate was slightly higher. The average price rose to 513,000 yen – or about NZ$5,910.

Popular models for export are

Most new Honda Fits sold in Japan are hybrids

Research online The IMVIA’s commentary and statistics were first published in-depth online at www.autofile.co.nz.

They cover Japan’s top five new cars and how Toyota, Honda and Nissan are faring in different size segments.

The site also has edited versions of articles penned by Malcolm Yorston, the association’s membership and technical services officer.

One covers alternative energy drivetrains at Tokyo Motor Show, while the other explains different fuel sources.

showing a disproportionate rise as demand for used Japanese vehicles impacts on pricing and accessibility for Kiwis – 103,357 used units were exported in the same month.

New Zealand was the fifth highest volume destination with 8,011 units, while Russia topped the ladder on 13,362.

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industry profile

Overseeing transition time R

ob MacGregor’s main message – as chief executive officer of the Motor Trade Association (MTA) – is “I’m here to guide the business and look at ways to strengthen it so it becomes more efficient and effective for our members”.

It’s still early days in the role after taking over from Stephen Matthews in early December, but MacGregor says the MTA needs to ensure it has high-quality products and services that deliver value to the members.

He describes his first month as “great” and says he has been warmly welcomed into the business, while it was good to be introduced and work with the directors at his first board meeting just before the end of last year.

“I’m focusing on getting to know the MTA and the great bunch of people who work throughout

the organisation,” he told Autofile.

“It’s a friendly environment with high-quality members and support staff, which is a hallmark of the MTA. I’m excited to be here, especially knowing it’s a great team.”

MacGregor was approached, rather than the position going to the general market, alongside others who were in the mix at the time of Matthews’ departure.

“My background in managing member groups is strong and this was the core reason for my selection because managing in a membership environment requires a high degree of skill and experience.

“To me it’s about understanding and managing the membership environment. I knew the MTA brand well and that it stands for quality.

“This role also has some alignment with my work at Budget Rent a Car, Castrol and BP.”

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THE SHORT-TERM FUTURE substantial proportion of our MacGregor says his first goal is to members, so we need to ensure understand the business issues and they’re well-educated about the opportunities facing the industry, changes – and provide support which involves visiting members. to ensure their businesses “I’m working to obtain a clear remain strong.” understanding about how we can MacGregor recognises there take the business to a new level,” are other legislative changes he says. pending, such as “In doing that, the Consumer Law I also need to Reform Bill, which understand the recently passed its requirements of our third reading with key stakeholders. some parts now in “We need to force with others ensure the products to be enacted later and services we this year. provide match “The MTA needs the needs of our to be proactive members in an through its advocacy environment that’s programme to changing rapidly. influence, work with “The organisation other industry bodies must keep up with and ensure we have the pace of change collective strength and take a leadership going forward.” position in providing REVIEWING THE products and BUSINESS services, and ensure When David Storey, we communicate president of the regularly with our MTA, announced members to gain MacGregor’s their support of the – David Storey, appointment, he direction the MTA MTA president also informed takes.” members that an external business While parts of the Vehicle review had been carried out to Licensing Reform (VLR) have been look into how the association implemented, with some vehicles was structured and how it could subject to annual warrants of position itself in the future. fitness (WOFs) instead of sixThis all comes under the umbrella monthly, further overhaul of the of strengthening performance inspection industry has yet to to support the MTA’s purpose of come into practice – particularly “creating sustainable business proposals on the certificate of advantages to its members”. fitness side, which were covered inA project to address the areas depth in January’s issue of Autofile. of the business to be improved “The VLR has been around for and reorganised to meet short, some time,” says MacGregor. “From medium and long-term goals is my early snapshot, the MTA has now under way. worked proactively in this space for Storey and MacGregor have members. been meeting MTA branch “There will clearly be an impact presidents and key members to on the industry but change also comes with exciting possibilities, so understand their needs to ensure any changes are member-focused. let’s look at what these might bring The initial focus is on and capitalise on the opportunities.  communicating with staff, “The VLR will impact on a

“Rob brings experience in business transition, change management and process improvement.”

industry profile

‘Driven leader’

“Every business does a health check to look at ways of increasing efficiencies and effectiveness.”

Prior to his new role with the MTA, Rob MacGregor has held senior executive roles in some major companies throughout New Zealand.

They have included McConnell Dowell, McKechnie Aluminium Solutions Ltd, Kitchen Things Holdings, United Travel, Office Products Depot, Budget Rent a Car, Burmah Castrol and Firth Industries.

He is actively involved as a mentor for Business Mentors NZ. MacGregor describes himself as a “results-driven leader with a proven track record of strategically positioning companies to achieve market and financial growth expectations”.

– Rob MacGregor,

CEO of the MTA

 members, business partners and other stakeholders on an ongoing basis to ensure everyone is informed of progress.

“Every business does a health check to look at ways of increasing efficiencies and effectiveness,” says MacGregor. “We need to deliver sustainable business advantages for the membership.

“We’re in the early stages of our review. A snapshot has been taken and now we need to clearly understand and align ourselves with the needs of our membership.

“David and I are committed to going around the country to hold discussions. We need to find out if the MTA is still current for members, what they need today and their requirements in the future.”

MacGregor says this will be a continuous process and

describes himself as “customercentric manager”.

“We need to deliver value to our members, stakeholders and other organisations that we are aligned to, and see how we can operate more effectively with them.

“A growth in membership is something we will always strive for. The possibility of aligning with other groups is something we can explore over time.”

considerable experience in change management and process improvement.”

Storey says this is an opportunity to realign the MTA’s business “at a time of impending legislative change affecting the industry at large”.

CAREER IN COMMERCE

MacGregor’s roles at Budget Rent a Car, Castrol and BP have given him some insight in the motor vehicle industry, and while at United Travel he was involved in “organising that business for the future”.

“Of late, my roles have been in the space of ‘it’s time to think about the future strategically’, planning clearly and implementing it correctly,” says the born-and-bred Kiwi from Matakana.

“This has evolved from my early days working in the grass roots of What’s now the MTA was established the construction industry, which in 1917 when Messrs J Bett and E J has undertaken significant Wackrill met with seven other business changes. owners in Feilding on April 30 to form an “I’ve sat on the organisation for car dealers. boards of national and One week later, the meeting resumed international companies, with 15 representatives and the Garage Proprietors of NZ was formed. including one global A conference in Palmerston North a member organisation month later was attended by 52 North with an annual turnover Island dealers. of US$14.5 billion, which An association was formed and a I helped to steer through national body was later created with changing times, and the branches across the country before it finally became the MTA. experience greatly assisted my

Through the years

learning around governance.”

Storey describes MacGregor as a “business transition specialist”, while change at the top provides impetus for the 4,000-strong association to review its role and operations.

“Rob brings to bear

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About 1,500 diesel-powered Holdens have been recalled due to problems with fuel-feed hoses. They are Captiva 5s and Captiva 7s built between February 5 and November 2, 2012, and fitted with the 2.2-litre turbo-diesel four-cylinder engine.

Holden NZ says the cars are safe to drive but the fuel-feed hose may rub against the air-conditioning suction pipe to cause a small hole to develop, but no cars here have had fire problems.

Meanwhile, Ateco Automotive has begun a harness wiring modification programme on Great Wall diesel V200s imported into Australasia from 2011. The part may touch the bottom of the radiator and wear through the protector sleeve while driving.

The defect may prevent the wiring from working correctly causing a flat battery or the alternator dashboard light to come on.

Marque powering way back from bankruptcy Saab’s new 9-3 Aero looks virtually identical to the facelifted 9-3 from 2011. But despite the similarities it lacks the griffin logos, which are controlled by Scania and Saab Group, on the hood and wheels.

Detailed performance specifications have yet to be released but the company confirms the car has a turbocharged two-litre engine producing 162kW with manual or automatic transmission.

“It’s complex to start a car production process that has been still for twoand-a-half years,” says Mattias Bergman, president of National Electric Vehicle Sweden (NEVS). “We already offer Saabs with high performance and quality.”

The 9-3 Aero retails for about NZ$51,000 in Sweden and NEVs is looking to expand into China, which will be one of its electric-vehicle markets.

More industry news online at www.autofile.co.nz Two Korean marques are expecting their lowest annual sales growth since 2003 as the yen boosts competition from their rivals. Group chairman Chung Mong-Koo says sales at Hyundai and Kia are likely to grow by four per cent in 2014.

Michael Woodhouse, Associate Minister of Transport, has been promoted into the cabinet while retaining current responsibilities. The vacancy was created by Chris Tremain retiring at the general election.

Stacking up the numbers: 2013 is Autofile Online’s unrivalled coverage when it comes to ringing up the numbers on what a great year 2013 was across all sectors of the industry.

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Blue oval harnesses rays for solar-powered car Ford wants to be the first marque with a solar-powered vehicle for daily use. It has taken its C-MAX Energi plug-in hybrid, which is gas and electric powered, and lined its rooftop with solar panels.

It has made a canopy to park the car under to increase sunlight intensity by eight times so it can use a day’s worth of rays to recharge the same amount as if it had been plugged into a power socket for four hours.

Ford says its range is about 99km with 33km being electric-only. It will test the car to see if it’s feasible for mass production.

new cars

Four-litre V6 returns to range

T

he new Hilux fleet totals 12 variants, including a petrol V6 option and enhanced safety features.

All four-wheel-drive (4WD) models now have five-star ANCAP ratings. Dual frontal, side chest and curtain airbags are standard along with antilock brakes, electronic brake distribution and electronic stability control, while three-point belts are fitted to all seats.

The range, which mixes 2WD and 4WD capability in single cabchassis, extra cab and double-cab configurations, has been enhanced by the four-litre V6 petrol SR5 returning and an upgraded fivespeed automatic transmission in the diesel models makes its debut.

The new V6 engine boasts 175kW, which Toyota claims is the highest output of any 4WD ute on the market.

It has peak power at 5,200rpm, 376Nm of torque at 3,800rpm with the choice of petrol and diesel units at the top of the range.

Paired with the five-speed electronically controlled automatic transmission, the SR5 V6 double cab has combined average fuel economy of 11.8l/100km for the 2WD and 13l/100km for the 4WD. A new five-speed automatic transmission is available in the three-litre turbodiesel 4WD double-cab range and features a lock-up torque converter.

Artificial-intelligence shift control gives a more predictable driving experience by modifying gear patterns according to road conditions and driver interaction, while a five-speed manual transmission is available in eight models across body styles.

Single cab-chassis models have body-coloured front bumpers and painted grilles with chrome surrounds, while 4WD single and extra cab Hiluxes boast 17-inch steel wheels and Dunlop all-terrain tyres.

The single-cab chassis and extra cab 4WDs have larger front brakes courtesy of vehicle stability

The four-litre V6 petrol engine SR5 is back in the Hilux family

control and the automatic disconnecting differential.

The addition of the latter, which connects the front driveshaft to the front wheels in 4WD mode, means fuel economy is improved because 4WD is only engaged when needed.

All cabs include 6.1-inch touchscreen display audio systems, allowing buyers to upgrade with a reverse camera from authorised dealers.

The new models feature Bluetooth hands-free capability and voice-control software to access the audio and phone systems.

An integrated USB / AUX jack is standard. The USB can handle a hub connection allowing for two devices to be plugged in at the same time.

Every Hilux has cruise control as standard, as well as intuitive steering-wheel controls for multiinformation display trip data – and the audio and phone systems.

SR5 models adopt satellite navigation with SUNA real-time traffic updates as standard and have tailgate-mounted reversing cameras.

The expanded Hilux range is now on sale, with recommended selling prices starting at $40,090 for 2WD and $49,890 for 4WD.

CORNERSTONE OF SUCCESS Steve Prangnell, general manager of sales at Toyota NZ, describes the Hilux as a cornerstone of the

marque’s story in this country.

“In terms of standard equipment, today’s Hilux is far removed from that of 30 years ago,” he says.

“It’s a reflection that it’s used as much for family recreation as it is for industry that our line-up mixes the

comfort and technology of a modern vehicle with rugged heritage.”

Prangnell says the range has a “fantastic mix of technology and safety underlined with its goanywhere reputation”.

He stresses the models command strong residual values. They are more fuel efficient and reliable, and have a range of accessories and customisation options.

Toyota NZ was planning to launch the new utes this month, but opted to start rolling them out in December because of demand.

The Hilux finished 2013 on 5,046 sales and 16.4 per cent market share.

The Ranger pushed it all the way, finishing on 4,928 units for a 16 per cent share of the market – with the Ford closing the gap after an impressive end to the year.

Vehicles wanted Mercedes Benz

Toyota

Volkswagen BMW Audi Lexus Kia

Nissan Chrysler Jeep Dodge

We are always looking to purchase late model

NZ NEW CARS AND COMMERCIALS PAUL CURIN

0274 333 303

pcurin@miles.co.nz

miles motor group www.autofile.co.nz | 19

Industry movers BARRY NICHOLSON has secured the role of executive manager at Autosure NZ after Mark Greenfield’s departure.

He was previously employed as director of sales at FleetPartner NZ, a role he held for six years.

Before that Nicholson, pictured, was national sales manager at Custom Fleet being promoted into that role from commercial sales manager.

MARK CORBETT has joined AHG-owned John Andrew Ford and Mazda in Grey Lynn as used vehicle manager.

The role manages the used operation for the two marques and the I Cars used vehicle business.

Corbett was previously with Ateco Automotive NZ as sales manager for Great Wall and Chery.

His past positions have included senior sales management and leadership roles, including being a former owner of Shelly BMW in Wellington.

MATT DILKS is new sales manager at Renault NZ’s upgraded Greenlane dealership in Auckland after being sales manager at John Andrews’ I Cars division.

His new role primarily concentrates on delivering continued growth for the marque from the flagship site.

QUENTIN DEGROOT has joined Hawkes Bay Toyota as branch manager of the Hastings operation.

He used to be sales manager for Tristram European on Auckland’s North Shore.

GARY YOUNG is the new sales manager at Ingham Driven, Wellington, located at the company’s flagship site in Cambridge Terrace.

He was previously employed by the Armstrong Motor Group in Lower Hutt.

CRAIG NOAH has moved to Gisborne to be Eastland SsangYong’s sales supervisor.

Previously selling for Albany Toyota in Auckland, his lifestyle decision also provides an opportunity to develop his career with Hawkes Bay Toyota.

SHAWN RUSHBY recently started as Ford retail sales manager at John Andrew Ford and Mazda in Auckland.

Moving with his family from the UK, his background in new sales culminated to dealer principal in his home country where he was mainly employed by large franchises in the prestige sector.

RICHARD GORDON is Gough Cat’s new national sales manager of Cat Trucks. His 30 years of experience in the industry include his previous sales position with Trucks and Trailers.

TO FEATURE IN INDUSTRY MOVERS EMAIL EDITOR@AUTOFILE.CO.NZ

20 | www.autofile.co.nz

NZ labour market report FEB 2014 in association with Automotive Employment NZ Ltd

New Zealand’s automotive industry experienced substantial expansion in 2013 with virtually all sectors showing strong gains.

In particular, the light and heavy commercial sectors boomed, according to the Motor Industry Association.

The gains made by our industry and the economy last year helped turn the table on the brain drain to Australia with more Kiwis coming home than crossing the ditch.

“Net immigration is on a cyclical upswing partly due to more people moving to Auckland and Canterbury, but mainly due to fewer people moving to Australia as job prospects there have cooled,” says Westpac economist Felix Delbruck.

While the return of New Zealand skills has been assisted by our improving economy and the cooling of the Australian mineral boom, Automotive Employment NZ sees a bigger driver – and that’s fear.

There’s little in the way of a safety net for many Kiwis there while educational expenses pose a challenge for our citizens and their family members.

The strategy when things look likely to turn bad is to return to New Zealand where government and family support is available.

Returning Kiwis also fear potential loss of employment in the mining, manufacturing, distributor and – to some degree – retail sectors of the motor vehicle industry.

Many returning ex-pats interviewed highlight concerns and dissatisfaction with access to social services, such as unemployment benefits, parenting payments, sickness allowance and gaining funding through HECS-HELP, an acronym for the Higher Education

Contribution Scheme – Higher Education Loan Programme.

We’re informed they will also not be covered by the national disability insurance scheme when it starts.

Put simply for many of those who migrated to Australia post2001, permanent relocation there comes with unacceptable risks.

Kiwis can live and work in Australia indefinitely as special category visa holders, but following changes to the migration programme those who arrived after 2001 fall into the “non-protected category”.

Returning residents have caused complications for Australian automotive recruiters and it will be harder for them to capture the eye of New Zealanders in 2013.

Our motor industry is already seeing an increase in recruiters from the other side of the Tasman advertising on our job boards to fill gaps.

Kiwi job expos are back and Australian employers and recruiters will be busy from March 29-30 at SkyCity’s convention centre in Auckland.

They are working hard to retain the lucrative flow of automotive industry talent that previously flowed without check and peaked in 2012, but is now providing an inflow of skills back to these shores.

While the tide has turned, the flow of skills in past years has been pretty much one way from here to Australia, while observant managers will note UK and South African accents are most common among those migrating permanently.

Rarely do we see the permanent relocation of Australian talent to New Zealand.

Russell Phillips

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Most popular car makes searched*

January

statistics

1 Toyota 2 Nissan 3 Ford 4 Holden 5 Mazda

Most popular car models searched*

1 Corolla 2 Hilux 3 Falcon 4 Commodore 5 Skyline

Most popular body styles searched*

1 RV/SUV 2 Ute 3 Sedan 4 Station wagon 5 Hatchback

Most popular makes of motorbike searched*

1 Honda 2 Harley-Davidson 3 Suzuki 4 Yamaha 5 Kawasaki

A 2001 Lamborghini Diablo with 42,500km on the clock was listed for $165,000. Top speed from the six-litre V12 engine is 340kph. It’s only one of two coupes of its kind in NZ, says the seller. “No test drives – or even engine start-ups – without evidence of funds.”

*in January on Trade Me Motors

www.autofile.co.nz | 21

disputes

Tribunal rules no reasonable buyer would expect much life from old car

At:

The ruling

try

7500

The decision:

Order

2013

6500

2012

westport thames napier

wanganui gisborne timaru

t o b e r 2 0 13

7000

 100.0%  51.2%  34.1%

m am 1, th 1

e

Used

Blenheim nelson rotorua

 27.7%  26.8%  23.7%

  

westport Masterton timaru

Used

  

Used Vehicle RegistRatiOns

New versus used

North IslaNd versus south IslaNd

7000

6000

5000

JuL ‘13

JuN ‘13

MAy ‘13

FEb ‘13

South Island

Nov ‘12

Oct ‘13

JuL ‘13

SEP ‘13

JuN ‘13

AuG ‘13

MAy ‘13

1000

FEb ‘13

2000

APr ‘13

5000

4000

MAr ‘13

3000

JAN ‘13

6000

Oct Nov Dec y Jun Jul Aug Sep Jan Feb Mar Apr Ma

North Island

4000

APr ‘13

7962

MAr ‘13

8545

New

DEC ‘12

Used

7000

JAN ‘13

9000

8000

Nov ‘12

O hi

Biggest decreases

new

PassengeR Vehicle RegistRatiOns

10000

DEC ‘12

5500

S

Biggest increases

new

EXTENDED INDUSTRY ANALYSIS ONLINE 6000

I

un

The buyers test drove the car on April 8, 2013, before agreeing to buy it and then said the engine smoked.

The trader agreed to replace a power-steering pipe and wash the engine to remove any residual fluid. The dealer agreed to replace the aerial, renew the registration and service the car if required.

The trader said it didn’t need one because a Repco service sticker was on the windscreen and Mr M MacDonald, its director, thought the oil level was checked.

The vehicle was issued with a WOF on May 8 by CS Autotech Ltd, which recorded the odometer on 188,965km.

Problems were also found The tribunal with a front steering-rack inner ed with the seller and dismissed agre end, steering-rack boot, brake the buyers’ application by ruling rotors, brake caliper seized, the vehicle’s faults were caused by wear and tear – and didn’t breach bushes, engine and gearbox consumer law when sold. leaks, and a leaking exhaust and front shocks.

The Motor Vehicle Disputes Tribunal, Hamilton.

Keith Weir Motors estimated $3,984 to repair the WOF faults, but the buyers didn’t ask the trader to that had travelled 188,965km repair any. when sold.

Instead, they sent a letter The trader supplied the vehicle saying the engine was smoking with a new WOF, but had no service and had been since the day of history. The buyers provided the purchase. They told the trader the wheels and tyres. car failed a WOF and had been The purchasers said it leaked told it wasn’t roadworthy. and burnt oil but if the vehicle They claimed a full refund, only consumed one litre after but received no response from its service on May 30, the usage the trader and two days later on wasn’t unusual for a car of its age August 29 a VINZ WOF recorded and mileage.

15 failures.

The oil issue had never been After filing their application raised by the buyers with the trader on September 13, VTNZ carried and Lines said they never asked it out a pre-purchase inspection on to fix any faults.

October 21 when the odometer After they had driven the car was on 196,208km. It recorded the for 6,778km, they took it to Tyres car was in poor condition for its Online Hamilton for a WOF. age and faults included rust.

Its 19 faults appeared MacDonald said the car was formidable, but the tribunal sold with a WOF issued a few days ruled each was wear and tear any before it was sold. reasonable buyer would expect He said the buyers had never in an old, high mileage, poorly been back to ask him to remedy maintained vehicle. faults, which were wear-and-tear The tribunal said the vehicle items reasonable buyers would was near the end of its economic expect in a car after 189,000km. life when bought, a point that had Apart from the WOFs, there now probably been reached. had been no diagnosis of claimed It was unable to find the car faults and the buyers refused him The TRUSTED online wholesale trading site. failed to comply with the CGA. It the chance to collect the carautopor for t.net was old and worn when bought assessment. h eHamiltoncThames Whangarei t Auckland and no o reasonable consumer TaurangadRotoruait,Gisborne Napier New Plymouth Biggest increases/Decreases Wanganui Palmerston North Masterton Wellington By town year-on-year would have life Nelson Blenheim Greymouth Whangarei Auckland expected much (OctOber 2013 vs OctOber 2012) Hamilton Thames Tauranga Rotorua Gisborne The tribunal – in deciding if theNapier New Plymouth from it. North Wanganui Palmerston Masterton Wellington Nelson Blenheim Greymouth Westport Christchurch Timaru Oamaru Dunedin car was of acceptable quality – Invercargi ll Whangarei Auckland Hamilton Thames Rotorua Gisborne Napier New Plymouth considered it was a 15-year-old Tauranga Wanganui Palmerston North Masterton Wellington Nelson Blenheim Greymouth Whangarei ltonThe Thames application Tauranga Rotorua was dismissed. turbocharged Japanese import AucklandoHami c

SEP ‘13

The case

When the buyers collected the car on May 11, they disagreed with the trader over the wheels, which the seller wanted extra for.

They put on their own wheels and tyres, which they bought on Trade Me for $405. Lines said the tyres were well-worn and would probably have failed a WOF. The buyers noticed the engine still smoked badly and leaked oil. Lines had a pod-filter clamp replaced but it continued to smoke.

A scan by Hamilton Automotive Repairs on May 16 found no fault codes, but its invoice stated “no oil in engine – recommend a service”. The odometer was on 189,304km, or 339km more since being sold.

The buyers paid $391 for a full service four days later.

This covered brakes, steering, suspension, leaks, cooling system, lights and seatbelts, new spark plugs and a road test. There were no notes recording faults or safety issues.

The buyers drove to Wanganui soon after the service, but the shock absorbers failed. They said the engine “chuffed” and smoked from under the bonnet and dripped oil.

They had added one litre of oil since buying the car – when it was replaced by Hamilton Automotive Repairs on May 30.

The car failed a WOF at Tyres Online Hamilton on August 23 when its odometer was on 10000 195,743km.

Failures included driver’s seat 9500 play, a loose front seat mount bolt, 9000 wiper blades, rear wiper, jumping faded 8500 headlight lens, headlight and fog light aim, battery clamp and 8000 rust under the battery.

AuG ‘13

Sam Tawha and Victoria Lines bought a 1998 Subaru Legacy from Integrity Carz Ltd on April 8, 2013, for $5,000. They agreed to pay a $1,000 deposit and weekly payments of $500.

They collected the car on May 11 and paid all but $300 of the balance, which the trader accepted to resolve a dispute over its wheels.

The buyers said the engine smoked, didn’t perform satisfactorily and failed two WOFs. They rejected it on about August 27 claiming it was unsafe and asked for the trader for a refund.

The dealer said the car was supplied to them in good condition and passed a WOF three days before it was sold.

It said faults were caused by the buyers driving about 7,400km in it, they were wear-and-tear items reasonable consumers would expect, and they didn’t require the trader to remedy any faults before rejection.

of a 15-year-o wanted to reject it under the Consumer Guarantees Act (CGA) because they said the car’s engine was smoking and it failed two warrants of fitness (WOFs).

Aroun

Background

purchasers The case: ldTheused import

Used imPORt PassengeR Vehicle RegistRatiOns by city

aucklaNd, wellINgtoN, chrIstchurch

22 | www.autofile.co.nz

4500

600

3500 3000

hamIltoN, tauraNga, duNedIN, PalmerstoN North

4320

4000 Auckland

500

Hamilton

disputes

Dealers ‘ultimately responsible’ for warrants of fitness at point of sale Background

Barnett said it drove alright but was “fumey” and saw other problems.

The NZTA confirmed fumes were leaking from the exhaust, there was a missing bolt on the flange joint and headlamps were out of alignment.

Tyres treads sat outside the guards and had part of their sizes missing from side walls, alternator mounting bolts were loose or gone and there was rust on the rear cross member.

The NZTA sent the WOF issuer a notice the car failed to comply with some requirements – the seat belt, a headlamp and for corrosion.

Barnett or his partner contacted the trader, which paid him $165 on February 14 – $65 for outstanding RUC and $100 for the seat belt.

He produced a quote from Thomas Rowe Motor Engineer Ltd of $992 to fit flares, replace the belt, weld a patch into the cross member, reface the manifold, remove the turbo and manifold, and replace bolts and a gasket.

The tribunal said dealers supplying warrants were ultimately responsible for their validity and the inspections.

“Traders need to be discouraged from using inexperienced, incompetent or careless WOF issuers,” it stated.

The tribunal had to consider if the buyer was misled or deceived, and if the trader’s conduct caused loss or damage.

It was satisfied Barnett’s purchase resulted in him receiving a vehicle that now required work to get a WOF. The tribunal noted the dealer had given Barnett $100 towards a seat belt. It ruled the trader pay him $992 as quoted, minus one hour’s labour at $60 plus GST to fit the belt and its quoted cost of $80 plus GST, leaving a balance of $815 to be paid to the buyer.

The tribunal considered if the parties agreed to settle the dispute by the trader’s payment of $165.

The dealer said they agreed to settle any claim by Barnett being paid $165 on February 13 and the money was accepted by his partner in full settlement.

The tribunal decided the trader’s Accord and satisfaction is xxxxxxxxx promise to supply a new WOF with judicially defined as “the purchase of the car hadn’t been discharged a release from an obligation, arising when it was found not to have under contract or tort, by means been properly issued. of any valuable consideration, not The tribunal had little doubt – being the actual performance of the given the re-examination was soon obligation itself”. after the car was supplied – the The accord is the agreement other faults were probably present by which the obligation is when it was sold and would prevent discharged. The satisfaction is - Oct 2013 Dealer stock of used car imports in New Zealand a WOF being issued until fixed. the consideration that makes the 2012 The tribunal found the buyer agreement operative. was misled into thinking the car The trader said he spoke with was of WOF safety standard. It Barnett regarding the seat belt and didn’t accept the dealer’s defence RUC, and agreed to pay him $165.

New Passenger Vehicle Sales

by Make - November 2013 it complied with its obligation by The buyer was provide New Passe ngerunable Vehicle Salesto

by Model - November 2013 obtaining one. details of the conversation.

Jared Barnett bought a 1993 Isuzu Bighorn from Robert Barnett Wholesale Ltd for $3,300 on February 9, 2013, via an online auction and sight unseen.

It was advertised as being sold with a new WOF and up-to-date road-user charges (RUC).

After taking delivery, the buyer noticed faults with the SUV and lodged a complaint with the NZTA on February 13 against WOF issuer Gee J Auto Services & Tyres.

The NZTA inspected the car on February 25. It concluded it failed to comply with WOF requirements and took action against the issuer.

Barnett wanted to recover $992 to repair the SUV so it could pass an inspection. He acknowledged the dealer had paid $100 towards replacing a seat belt and $65 for RUC. The trader claimed it wasn’t responsible for issuing the WOF and shouldn’t be liable for bringing the car up to standard. It added Barnett accepted $165 in settlement of the dispute.

The ruling

Annual high for stockpile

ighest of 2013.

There were 7,962 sales last month, also this year’s biggest mount, while the variance was ,400 with 9,362 units imported – he second highest amount after 11,065 imports in August.

The total stock figure at the end of December was 20,683 and

stock for too long.

“The industry tends to manage stock levels quite well and does this day in, day out,” he told Autofile.

“My data suggests this is a cyclical thing and levels were no higher in previous years, but they

NeW CArS SoLd

Imported

dAyS AVerAge SALeS per StoCk dAy - ytd At hANd

StoCk

VArIANCe

12,984

MIA stock estimate as at end of December 2011 Jan ‘12

5,026

7,499

(2,473)

10,511

242

43

Feb ‘12

7,368

5,633

1,735

12,246

223

55

Mar ‘12

7,228

6,499

729

12,975

218

59

Apr ‘12

6,285

5,430

855

13,830

209

66

76

May ‘12

7,742

5,942

1,800

15,630

205

‘12 Jun  95.5% ‘12 Jul  64.9%  52.0% ‘12 Aug

8,870

7,142

1,728

17,358

211

7,894

6,208

1,686

19,044

209

91

8,589

5,959

2,630

21,674

207

105

Sep ‘12

6,828

105

Oct ‘12

8,155

6,637

191

21,865

7,336

819

22,684

211

107

2,469

25,153

212

119

6,102

1,714

26,867

211

128

76,871

13,883

6,484

StoCk

VArIANCe

26,867

20 Oct

30 Oct

30,322

220

130 21 Oct 80 138

31 Oct

34,559

220

34,293

222

1,654

4,237 Yokohama 6,828

Imported

USed ImportS VArIANCe SoLd

Mitsubishi

15 Nov

Honda

16 Nov

2012

Volkswagen

40

-

20

-

-

-

7 Nov

13- Nov

16 Nov

0

4 Dec

23 Nov

11 Dec

29 Nov

Kia

17 Nov

17 Nov

11 Dec

BMw

Subaru

Audi Mercedes-Benz

Peugeot Jeep

ISING ED ADVERT TARGET PORT TO DOOR SERVICE

SPACE

Ssangyong

Dodge GENEROUS REWAR DS

INCLUDING : WE BE LOOKING AT YOUR BUSINESS? SHOULDN’T PROGRAMMESkoda



MPI Border inspection

Lexus

Land Rover Ship your motor vehicles on

Dec

158

-

8,826

1 Nov

154

226

-

oct

Lyttelton 82,380

157 22 Oct 60

35,693

-

nov

(266)

Wellington 68,612

2013

StoCk

dAyS AVerAge SALeS per StoCk dAy - ytd At hANd

8,579

Total stock at the end of December 2011 Jan ‘12

3,191

6,375

(3,184)

5,395

206

26

Feb ‘12

4,920

6,000

(1,080)

4,315

210

21

Mar ‘12

6,504

6,429

75

4,390

209

21

Register now at www.autofile.co.nz for INSIGHT

Auckland 1,400 7,962 -

100

sep

7,272

120

JUL

6,769

125

aUG

Oct ‘13

77,438

132

220

JUn

-

214

28,668

apr

9,362

Nov ‘13

216

28,159

509

may

7,006

Oct ‘13

495

says Macdonald.

“Dealers then jump online to buy more from Japan, but that’s

AUTOFILE.CO.NZ - made for dealers Feb

11,065

Sep ‘13

27,077

1,082

6,347

Jan

Aug ‘13

h

with 30 to 40 cars.

“They can suddenly be selling without having bought for a few weeks and being 10-15 units down makes them more susceptible,”

always been the way.

“You can oversupply when buying conditions are good, but the marketplace normally corrects itself by pulling back from Japan or selling down. The numbers might drop for a month or two before trundling up again.

“There’s no magic supply-chain miracle. When it’s slow, it tends to be slow for everybody. If you can get good supply with a good exchange rate, everyone benefits.”

25 206 5,126 736 match demand.

5,877 6,613 Apr ‘12 29 208 6,026 900 6,793 “When the market’s down in 7,693 May ‘12 33 208 6,789 763 6,184 Japan, stock is hard to get. When 6,947 Jun ‘12 26 209 5,483 (1,306) 6,641 5,335 it’s buoyant, you tend to buy what Jul ‘12 oversupply issue.

21 210 4,402 (1,081) 6,621 5,540 you can because you don’t know Aug ‘12 “There was good buying in Japan 18 209 3,686 (716) 6,222 time. next 5,506 available be will ‘12 what Sep arrival high saw we and in March, 12 211 2,507 (1,179) 6,867 in bear 5,688 to need also ‘12 Oct “Dealers numbers in April, May and June.

18 213 3,810 1,303 7,183 to 8,486 Nov ‘12 mind it takes four to six weeks “The stockpile occurs more at 14 Nov '13 215 3,105 (705) Nov '12 7,119 Nov 6,414 ” Mkt +/- % Dec ‘12 stock from Japan. get'13 2013 certain times of the year. Since Mkt Share 2013 total (5,474) 78,311 Share 72,837 Model say 300 Make ytd total Larger operations, of in Nov '13 Nov '12 +/back into the I came1746 Nov Mkt 2013 2013 Mkt 1190industry46.7 % 23.4% Share total 14670 19.3% Share dAyS AVerAge Toyota Corolla 685 USed ImportS 673 StoCk SALeS per StoCk 1.8 35.5 Imported626 SoLd462 VArIANCe 9.2%import8102 cars 8.4% dAy5283 2013 Days stock in nZ - UseD hANd 10.7% - ytd At 6.9% Toyota RAV4 618 596 289 3.7 80 261.3 8.3% 3105 3.9% 2521 6519 at the end of December 2012 8.6% 3.3% 180 Holden Total stock Commodore 572 624 260 -8.3 0.7 171 239 7.7% 176 52.0 (2,929) 7,397 4,468 6695 3.5% 2399 8.8% 3.2% Mazda Jan ‘13Cx-5 160 512 6 243 485 1,501 1,325 6,922 239 8,247 5.6 141 Feb ‘13 6.9% 69.5 5447 3.2% 1989 7.2% 11 243 2.6% Toyota Mar ‘13 2,772 1,271 7,581 Liberty 140 382 8,852 yaris 281 35.9 227 267 5.1% -15.0 3342 4.4% 5,893 2235244 2.9%24 3,121 3.0% 7,418 10,539 Suzuki Apr ‘13 V1 Swift 120 376 405 -7.2 218 34 250 5.0% 254 8,400 2,507 2.9% 8,460 -14.2 4436 10,967 May ‘13 5.8% 2750 3.6% Ford 351 34 Mondeo 252 272 8,627 227 7,862 29.0 8,089 184 Jun ‘13 4.7% 29100Nov 98 87.8 3661 2.5% 1201 261 1.6%29 4.8% 7,621 (1,006) Hyundai Jul ‘13 9,629 310 8,623 ix35 312 -0.6 80 168 4.2% 81 107.4 (13) 2.3% 2994 263 1.8% 29 3.9% 7,608 8,648 1338 8,635 30 Nov ‘13 Mitsubishi Aug Lancer 288 261 10.3 29 168 262 3.9% 60 7,494 (114) 7,615 84 3527 7,501 100.0 Sep ‘13 4.6% 2.3% 894 Toyota 202 263 1.2% 35 240 9,323 1,829 8,545 -15.8 1 Dec 2013 10,374 ‘13 Oct Camry 2.7% 168 131 40 2563 28.2 3.4% - 1.7% - 2.3% - 1270 172 Holden ‘13 NovCaptiva 178 -3.4 2.3% 135 1861 319 20 2.4% 19 Dec - 1.8% - 2039 - -57.7 ‘13 2012 2.7% 165 Volkswagen DecGolf 153 7.8 2.2% 134 80,077 30.1 6,218 1645 86,295 103 ytd total 2.2% 0 1.8% 1469 1.9% 163 Toyota 26 Dec 150 Highland 96,145 8.7 er sales predicted 2013 2.2% 118 1748 79 2.3% 49.4 1.6% 1092 1.4% 128 Ford 82 Focus 56.1 1.7% 114 1398 29 Dec 212 -46.2 1.8% 1.5% 1429 108 1.9% Honda 60 80.0 Jazz 1.4% 113 1001 1.3% 1.5% COMMERCIAL STATISTICS76 48.7 922 92 OF THE NEW AND USED 1.2% 65 SPONSORSHIP Ford 41.5 Kuga 1.2% 775 1.0% 18 522.2 FOR YOUR BUSINESS 112 AVAILABLE NOW IS PAGES 1.5% 952 86 1.3% 49 Mazda 75.5 Mazda3 1.2% 724 109 1.0% 151 -27.8 1.5% 1537 64 2.0% 46 le.co.nz Toyota 39.1all enquiries 775 or email on 021 455 Aurionbrian@autofi107 0.9% contact For 478 Brian0.6% 23 365.2 1.4% 447 63 0.6% 56 Holden 12.5 Cruze 0.8% 654 106 0.9% 80 32.5 1.4% 1925 54 2.5% 44 Hyundai 22.7 0.7% Santa Fe 508 103 0.7% www.autofile.co.nz | 27 261 -60.5 1.4% 1847 51 22 2.4% mar

8,423

2013 predicted sales

has gone up.

“October and November are normally difficult for the industry, so the stockpile tends to go up,” says Macdonald. “But trade swings up over Christmas and the holidays, so it goes down.

“December and January are good months for sales because people take time off work, the kids are off school and people may have Christmas bonuses or holiday pay.

“It’s a time when Kiwis tend to make financial decisions, so dealers need to have plenty of stock to

Days of stock

Jul ‘13

1,483

5,908 Osaka

7,542 Nagoya

Dec

8,051

25,594

26,065

Hyundai Mazda

Nissan Morning Miracle Suzuki V5

oct

7,429

Jun ‘13

(471)

6,800

Toyota

Holden

Ford

nov

7,391

May ‘13

Port 1,228 5,799Calls

Sepang Express V9

sep

Apr ‘13

ytd total

normally does.

“If the monthly stockpile was 10,000 on a regular basis it means there are solid holding numbers,” he told Autofile. “North of that and we would be looking at an

Make

LATEST SCHEDULE

160 104 Hoegh Xiamen 117 223 140 115V20 222

238

JUL

6,329

January to 131 in October.

Last year 90,754 units were imported and there were 76,871 sales for a variance of 13,883.

aUG

7,027

Mar ‘13

180

24,837

(2,030)

7,385

apr

Feb ‘13

Dec ‘13

Christchurch.

“If you add in Dunedin and Wellington, these centres cover a large proportion of the population and all have strong economies.”

Year to date, 77,438 new cars have been imported and 68,612 have been registered to give a variance of 8,826 so far this year.

Days with stock at hand has been steadily increasing from 78 in

Days stock in nZ - new cars

may

5,355

dAyS AVerAge SALeS per StoCk dAy - ytd At hANd

Feb

Imported

Jan ‘13

1805

7,494 in September.

There have been two other major increases during 2013 – with variances between imports and sales of 3,121 in April and 2,507 in May. Graeme Macdonald, chairman of the North Island branch of the Imported Motor Vehicle Industry Association, says the current stockpile should correct itself – as it

other centres.

“But 80 per cent of New Zealand’s population is in Auckland and

JUn

NeW CArS SoLd

Jan

7,816

Total stock at the end of December 2012

6740

hot, SUVs are.

“People in the housing market are refinancing their mortgages to buy big-ticket items especially when they are confident about keeping their jobs.”

All that said, some of the regional centres, such as Hawke’s Bay and Palmerston North, aren’t showing as much growth as

units, are more static with their holding not changing too much.

A drop of 50 units may not be too drastic. But stock can vary enormously by proportion on yards

TWO SAILINGS PER MONTH JAPAN TO NZ

8,953

90,754

mar

2013

82

209

Days of stock

Nov ‘12

 41.7% Dec ‘12  20.0% ytd total  12.4%

during 2012.

There were 54,404 sales in 2009, 62,029 in 2010, 64,019 in 2011 and 76,871 in 2012, and the MIA is predicting about 82,000 passenger vehicle and SUV sales this year.

“We’re looking at about 30,600 light commercials and we’re on track for 112,000 or 113,000 new vehicle sales overall.”

Business confidence being high and strong regional economies in Auckland and

T

1996, it has ebbed and flowed.”

Used car stock levels are traditionally based on what’s happening in Japan and what consumers are buying here.

Conditions there have improved recently and the exchange rate

he amount of stock held by used car dealers during October was the highest monthly total of the year.

There were 10,374 units imported last month with a variance of 1,829 on 8,545 sales.

The number of cars in stock amounted to 9,323 compared to

Finance

S

did come down after the global financial crisis [GFC].

“Stocking levels then increased again and they respond to the number of new vehicles sold and the rate at which they are sold.

“They basically go up when sales go up, but I’m not so sure about the days stock is held for being longer and can’t explain that.

“Average sales per day came down during the GFC and before that they were much higher.”

If 80,000 vehicles are sold one year and 100,000 are sold the following year, the average sales per day should be higher – and the MIA is expecting more new vehicles to be sold this year than

that dropped to this year’s low of 18,653 in January.

David Crawford, chief executive officer of the Motor Industry Association (MIA), says current models aren’t sitting around in

Christchurch are boosting sales.

“Trades people are upgrading their vehicles,” says Crawford.

“Although passenger cars aren’t so

n: The tribunal The decisio er breached the Fair

ruled the deal Trading Act (FTA) and ordered it to pay $815 to the purchaser. r Vehicle Disputes At: The Motoland .

Tribunal, Auck

The dealer produced an email dated February 13 from Megan Christison, Barnett’s partner, to the trader providing his bank account details. It stated: “Thanks for your help.”

The trader replied on the same day. The email stated: “Hopefully all is well and you’ll be placing some happy feedback. Please confirm the amount to be paid back including the RUC underpaid.

“Sorry about the mix-up – human error. Thanks again, Robert Allen, director.”

The next day the trader lodged $165 in Barnett’s bank account.

On February 28, Barnett or Christison placed feedback on the trader’s Trade Me account.

It stated: “Good trader. Good communication. Had a few things wrong but helpful in getting it sorted.”

The tribunal accepted the dealer paid the $165, but was unable to find evidence from the emails of an agreement between the parties.

It needed to be one whereby the payment to be made by the trader was in full satisfaction of any claim the buyer might have had against the dealer.

Order

17%

850 wds

The trader was ordered to pay the buyer $815.

Payment protection

Industry manages levels well

to recover $992 which was bought sight unseen on Trade Me, so it would to pass a warrant of fitness (WOF) inspection.

The dealer put forward a defence of accord and satisfaction.

41

12% 14% 13%

GAP

The buyer claimed the trader misrepresented the SUV by xxxxxxxxxxx advertising it on Trade Me as “sold with a new WOF” when it didn’t meet standards and shouldn’t have been issued.

Barnett read the advert before bidding on the no-reserve auction, which closed on February 7.

He collected the car on February - Oct 2013 Zealand cars in Newthe Dealer stock of new 9 from Auckland trader, paid 2012 the $3,300 price and drove it back to Palmerston North.

The vehicle had a WOF issued

by Gee J Auto Services & Tyres on February 1 when the odometer was on 333,000km.

surance

The case

tock levels of new cars have increased every month except one this year, with October’s total of 29,509 being the

r wanted The case: Theto buye repair his SUV,

22% 9% 8500

New Passenger registration

s-2

The TRUSTED online wholesale trading site.

218

Nelson Blenheim Greymouth Whangarei Auckland Hamilton Thames Tauranga Rotorua Gisborne Napie r New Plymouth Wanganui Palmerston North Masterton Wellington Nelson Blenheim Greymouth Westport Christchurch Tim aru Oamaru Dunedin In vercargil l Whangarei Auckland Hamilton Thames Tauranga Rotorua Gisborne Napie r New Plymouth Wanganui Palmerston North Masterton Wellington Nelson Blenheim Greymouth Whangarei Auckland J Hamilton Thames Tauranga Rotorua

a nu

Whangarei 2013: 121  21.5% 2013: 122  78.7%

NEW: 4103 Used:

Aroun

 12.3%

NEW: 147 Used:

co

4567

Total Used Cars 9470 2013: 7397

Thames

a ry 2 0 14

NEW: 53 USED:

56

Used:

USED:

Used:

NEW: 96 Used:

NEW: 3 Used:

NEW: 24 Used:

39

9

168

266

357

173

2013: 243 2013: 305

Rotorua

NEW: 106 USED:

NEW: 35 USED:

42

Napier

2013: 26 2013: 43

NEW: 208

2013: 178

USED:

2013: 145

NEW: 44 USED:

170

57

2013: 40 2013: 33

Wellington NEW: 678

Nelson 2013: 94  2.1% 2013: 98  71.4%

USED:

746

2013: 628 2013: 660

Blenheim NEW: 61

Westport 2013: 4  25.0% 2013: 7  28.6%

USED:

45

Christchurch NEW: 1007

Greymouth 2013: 7  242.9% 2013: 24  62.5%

USED:

Timaru

NEW: 68 USED:

Oamaru NEW: 16 USED:

Dunedin

NEW: 215 USED:

249

Invercargill NEW: 105 USED:

2013: 60

Masterton

Palmerston North 2013: 263  4.9% 2013: 151  76.2%

108

2013: 103 2013: 83

22

88

2013: 12 2013: 20

2013: 162 2013: 192

1282

2013: 66 2013: 78

2013: 49 2013: 41

2013: 734

 23.5%  17.0%

2013: 61

95

Gisborne

New Plymouth 2013: 136  12.5% 2013: 117  47.9%

Wanganui NEW: 56 2013: 39  43.6% Used: 58 2013: 56  3.6% NEW: 250

2013: 47

Hamilton 2013: 429  31.7% 2013: 443  47.9%

NEW: 153

 0%  19.1%

2013: 53

NEW: 300

Auckland  4.2% 2013: 3664  24.6%

655

 28.0%

Tauranga

2013: 3937

NEW: 565 Used:

try

Total New Cars 8293

d

un

autoport.net 2013: 7388

he

Whangarei tAuckland Hamilton Thames Tauranga Rotorua Gisborne Napier New Plymouth Wanganui Palmerston North Masterton Wellington

 73.8%  58.3%  34.6%  2.3%

 16.9%  17.2%

 10.0%  72.7%

 8.0%  13.0%

 24.5%  9.8%

 37.2%  27.2%

2013: 1008

 3.0%  12.8%

 33.3%  10.0%

 32.7%  29.7%

 1.9%  30.1%

UK, Japanese and local vehicles.

Finance available.

The TRUSTED online wholesale trading site.

www.

24 | www.autofile.co.nz

autoport.net

0800 7000 44

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Osaka

30 Jan

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28 Feb

17 Mar

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31 Jan

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18 Mar

Yokohama

1 Feb

18 Feb

2 Mar

19 Mar

Auckland

17 Feb

8 Mar

19 Mar

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24 Feb

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24 Mar

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22 Feb

22 Mar

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YOUR FIRST CHOICE IN SHIPPING www.autofile.co.nz | 25

www.heiwa-auto.co.nz

Imported Passenger Vehicle Sales by Make - January 2014

Imported Passenger Vehicle Sales by Model - January 2014

Jan '14 Mkt Share

2014 Total

2014 Mkt share

13.5

23.3%

2206

1309

35.9

18.8%

1655

1282

29.1

Honda

920

710

Suzuki

549

Subaru

Make

Jan '14

Jan '13

Toyota

2206

1943

Nissan

1779

Mazda

+/- %

Make

Model

23.3%

Nissan

1779

18.8%

17.5%

1655

29.6

9.7%

410

33.9

425

364

Mitsubishi

363

Bmw

2014 2014 Mkt share Total

Jan '13

Tiida

510

317

60.9

5.4%

510

5.4%

Suzuki

Swift

449

337

33.2

4.7%

449

4.7%

17.5%

Mazda

Axela

442

342

29.2

4.7%

442

4.7%

920

9.7%

Mazda

Demio

412

354

16.4

4.4%

412

4.4%

5.8%

549

5.8%

Honda

Fit

312

198

57.6

3.3%

312

3.3%

16.8

4.5%

425

4.5%

Toyota

Corolla

254

355

-28.5

2.7%

254

2.7%

342

6.1

3.8%

363

3.8%

Subaru

Legacy

252

236

6.8

2.7%

252

2.7%

328

164

100.0

3.5%

328

3.5%

Toyota

Wish

250

165

51.5

2.6%

250

2.6%

Volkswagen

311

229

35.8

3.3%

311

3.3%

Mazda

Atenza

233

186

25.3

2.5%

233

2.5%

Audi

208

122

70.5

2.2%

208

2.2%

Mazda

Mpv

227

162

40.1

2.4%

227

2.4%

Mercedes-Benz

155

78

98.7

1.6%

155

1.6%

Toyota

Vitz

209

218

-4.1

2.2%

209

2.2%

Ford

139

98

41.8

1.5%

139

1.5%

Volkswagen

Golf

189

141

34.0

2.0%

189

2.0%

Jaguar

55

23

139.1

0.6%

55

0.6%

Nissan

March

163

141

15.6

1.7%

163

1.7%

Chevrolet

54

70

-22.9

0.6%

54

0.6%

Nissan

Note

151

132

14.4

1.6%

151

1.6%

Volvo

53

36

47.2

0.6%

53

0.6%

Nissan

Bluebird

142

114

24.6

1.5%

142

1.5%

Lexus

34

10

240.0

0.4%

34

0.4%

Toyota

Ist

142

130

9.2

1.5%

142

1.5%

Mini

32

13

146.2

0.3%

32

0.3%

Toyota

Estima

138

103

34.0

1.5%

138

1.5%

Daihatsu

25

17

47.1

0.3%

25

0.3%

Toyota

Auris

132

95

38.9

1.4%

132

1.4%

Holden

23

14

64.3

0.2%

23

0.2%

Honda

Odyssey

131

124

5.6

1.4%

131

1.4%

Land Rover

20

27

-25.9

0.2%

20

0.2%

Mitsubishi

Outlander

120

96

25.0

1.3%

120

1.3%

Hyundai

16

15

6.7

0.2%

16

0.2%

Honda

Accord

117

103

13.6

1.2%

117

1.2%

Porsche

16

15

6.7

0.2%

16

0.2%

Nissan

Presage

114

89

28.1

1.2%

114

1.2%

Jeep

8

5

60.0

0.1%

8

0.1%

Mitsubishi

Colt

111

112

-0.9

1.2%

111

1.2%

Bugatti

7

-

-

0.1%

7

0.1%

Nissan

Teana

111

66

68.2

1.2%

111

1.2%

Peugeot

6

12

-50.0

0.1%

6

0.1%

Mazda

Premacy

110

116

-5.2

1.2%

110

1.2%

Alfa Romeo

5

-

-

0.1%

5

0.1%

Toyota

Avensis

95

82

15.9

1.0%

95

1.0%

Bentley

5

12

-58.3

0.1%

5

0.1%

Mazda

Verisa

90

-

-

1.0%

90

1.0%

Dodge

5

11

-54.5

0.1%

5

0.1%

Nissan

Murano

90

-

-

1.0%

90

1.0%

Smart

5

-

-

0.1%

5

0.1%

Honda

Stream

89

89

0.0

0.9%

89

0.9%

Chrysler

4

6

-33.3

0.0%

4

0.0%

Toyota

Caldina

89

94

-5.3

0.9%

89

0.9%

Ferrari

4

-

-

0.0%

4

0.0%

Subaru

Outback

78

-

-

0.8%

78

0.8%

Fiat

4

-

-

0.0%

4

0.0%

Toyota

Ipsum

76

84

-9.5

0.8%

76

0.8%

Pontiac

4

5

-20.0

0.0%

4

0.0%

Bmw

320i

75

-

-

0.8%

75

0.8%

Renault

4

-

-

0.0%

4

0.0%

Toyota

Rav4

73

65

12.3

0.8%

73

0.8%

Saab

4

-

-

0.0%

4

0.0%

Honda

Civic

71

-

-

0.7%

71

0.7%

Others

39

55

-29.1

0.4%

39

0.4%

Others

3223

2551

26.3

34.0%

3223

34.0%

9470

7397

28.0

100.0%

9470

100.0%

Total

9470

7397

28.0

100.0%

9470

100.0%

Total

VALUE. 26 | www.autofile.co.nz

+/- %

Dec Mkt Share

Jan '14

Fixed

www.heiwa-auto.co.nz

Car dealers report brisk trade T

here was a 28 per cent increase in sales of used imported passenger vehicles last month – 9,470 registrations in January compared to 7,397 in the first month of last year.

January’s overall total of used imports – with commercials included – amounted to 10,097 sales and was the best in six months. They were 1,644, or 19 per cent, ahead of the same period in 2013.

There was little change to the pattern of recent months in terms of the best-selling used imported cars.

The Nissan Tiida claimed first place on the ladder with 510 sales. This was up from 317 units, or 60.9 per cent, compared to January 2013.

Suzuki’s Swift came second on 449 units, which was an increase of 33.2 per cent from 337 units.

Mazda’s Axela was next with a 29.2 per cent jump from 342 to 442 sales.

The Mazda Demio was fourth, up by 16.4 per cent to 412 sales, while the total for the Honda Fit rose by 57.6 per cent to 312.

It wasn’t such a good month for the Corolla with registrations dropping by 28.5 per cent from 355 to 254 units.

Toyota was, however, the bestselling marque in January with a market share of 23.3 per cent.

It sold 2,206 units last month compared to 1,943 in the same month of 2013, which was an increase of 13.5 per cent.

Nissan came second after recording a 35.9 per cent increase from 1,309 to 1,779 to claim an 18.8 per cent market share.

Mazda was the third bestselling marque with 1,655 last month. This was up by 29.1 per cent from 1,282 units, or 17.5 per cent of the market.

While used imported BMWs only accounted for 3.5 per of January’s overall total, it sold 328 units, which was up by 100 per cent from 164 and the largest percentage jump of all top 10 marques.

Jonathan Karels, vehicle sales manager at Marcel Motors in Dargaville, describes business as having been “pretty up and down to be honest”.

He says: “We find we can buy stock complied here and ready on the yard the next month cheaper than if we were bringing it in from overseas.

charging between 14 and 18 per cent for personal loans “so we can be competitive with our finance rates”.

Roger Southey, of Southey’s Auto World in Masterton, says: “We stick to trade-ins for our used stock. We’ve always had quite good strength in used and we’re friendly to buy off.

“We certainly buy in Honda and Nissan product to stock up what we don’t trade, while our older trade-ins get wholesaled.”

While there are 126 dairy farms in the region, Southey says “it’s not heavy dairy here, it’s mainly wool and wool is picking up”.

Used Import Passenger Registrations - 2012-2013 10000 9500 9000 8500 8000 7500 7000 6500

2012 2013 2014

6000 5500 Jan Feb Mar Apr May Jun

“Some months you’re flat out for a week and then you don’t see anyone for a couple of weeks.”

Karels says more people are experiencing dead-car syndrome, which has generated quite a few sales.

“Utes always move and basically good and cheap-to-run hatchbacks and the odd toy,” he told Autofile.

As for finance, “you can’t ever compete with someone who can put it on their mortgage”.

Karels adds a lot of banks are

Jul Aug Sep

Oct Nov Dec

Business has also been boosted with the vineyards near Martinborough having had a good couple of seasons.

Nigel Broadhurst, director of Taupo Motor Co, says: “January was a hard month, but we got there in the end. It’s getting the stock that’s the hard thing at the moment.

“Other dealers are having the same issues and everyone’s holding onto their trades instead of selling.

“Taupo has always got something going on. There’s

fee with no hidden costs

motor racing at the weekend, triathlons and lots of arts stuff.

“We find people have time to look around and couples can easily make a decision because they’re both there at the same time.”

“We’re constantly trading, so we always have New Zealandnew product on tap from owners we know and trust,” says Lyndon Moore, sales manager at Smallbone Ltd in Ashburton.

“Being a rural-based town, when everything is going well in that area we seem to prosper.

We’re selling a lot of SUVs and light commercials.

“The dairy industry has brought new people to town, but it’s still very diverse down here and when Fonterra’s having a bad run there’s always another sector that will fill the void in the market.

“We’ve built a loyal client base.

The business has been here since 1919 and we’ve invested a lot of money in a new dealership and location.”

Mike Eastwood, of Eastwood Motor Group in Masterton, says: “We are down a bit on used Santa Fe stock, which is popular with younger families.

“But we have a promotion going on. We’re keen to get our customers into new utes and trading in their old ones.”

Kevin Small, chief executive officer of TRC Toyota in Feilding, says: “We have had a good start to the year in used, but stock has become a problem.

“We spend a lot of time trying to source stock, but it takes time for it to be prepared and presented.

“However, used will be strong again this year and being a rural business we rely heavily on our Hilux market.”

Reece McKerrow Ph: 021 988 727

Greg Bardsley Ph: 0279 363 595

www.heiwa-auto.co.nz www.autofile.co.nz | 27

New Passenger Vehicle Sales by Make - January 2014 Make

Jan '14

Jan '13

Toyota

1467

1528

Holden

853

908

Jan '14 Mkt Share

2014 Total

-4.0

17.7%

1467

-6.1

10.3%

853

+/- %

New Passenger Vehicle Sales by Model - January 2014

2014 Mkt share

+/- %

Jan Mkt Share

2014 2014 Mkt share Total

Make

Model

Jan '14

Jan '13

17.7%

Toyota

Corolla

722

658

9.7

8.7%

722

8.7%

10.3%

Ford

Focus

301

75

301.3

3.6%

301

3.6%

Ford

827

519

59.3

10.0%

827

10.0%

Suzuki

Swift

261

254

2.8

3.1%

261

3.1%

Hyundai

665

685

-2.9

8.0%

665

8.0%

Volkswagen

Golf

239

55

334.5

2.9%

239

2.9%

Suzuki

527

440

19.8

6.4%

527

6.4%

Toyota

Yaris

226

224

0.9

2.7%

226

2.7%

Mazda

521

533

-2.3

6.3%

521

6.3%

Mazda

Cx-5

214

151

41.7

2.6%

214

2.6%

Nissan

444

346

28.3

5.4%

444

5.4%

Holden

Commodore

200

246

-18.7

2.4%

200

2.4%

Volkswagen

414

301

37.5

5.0%

414

5.0%

Mitsubishi

Lancer

189

55

243.6

2.3%

189

2.3%

Honda

360

331

8.8

4.3%

360

4.3%

Toyota

Rav4

182

191

-4.7

2.2%

182

2.2%

Mitsubishi

353

228

54.8

4.3%

353

4.3%

Nissan

Qashqai

176

111

58.6

2.1%

176

2.1%

Kia

243

224

8.5

2.9%

243

2.9%

Hyundai

i30

158

122

29.5

1.9%

158

1.9%

Mercedes-Benz

200

145

37.9

2.4%

200

2.4%

Holden

Cruze

157

367

-57.2

1.9%

157

1.9%

Bmw

195

176

10.8

2.4%

195

2.4%

Holden

Captiva

149

147

1.4

1.8%

149

1.8%

Audi

180

161

11.8

2.2%

180

2.2%

Mazda

Mazda3

138

215

-35.8

1.7%

138

1.7%

Subaru

158

160

-1.3

1.9%

158

1.9%

Ford

Kuga

133

12 1008.3

1.6%

133

1.6%

Peugeot

100

76

31.6

1.2%

100

1.2%

Hyundai

Santa Fe

133

228

-41.7

1.6%

133

1.6%

96

49

95.9

1.2%

96

1.2%

Hyundai

ix35

126

75

68.0

1.5%

126

1.5%

Jeep Land Rover

92

59

55.9

1.1%

92

1.1%

Hyundai

i20

118

37

218.9

1.4%

118

1.4%

Ssangyong

78

52

50.0

0.9%

78

0.9%

Ford

Falcon

116

143

-18.9

1.4%

116

1.4%

Skoda

75

77

-2.6

0.9%

75

0.9%

Ford

Territory

116

101

14.9

1.4%

116

1.4%

Mini

63

57

10.5

0.8%

63

0.8%

Honda

Civic

111

90

23.3

1.3%

111

1.3%

Citroen

50

17

194.1

0.6%

50

0.6%

Holden

Barina

103

65

58.5

1.2%

103

1.2%

Volvo

45

28

60.7

0.5%

45

0.5%

Suzuki

Sx4 S-Cross

98

-

-

1.2%

98

1.2%

Dodge

44

56

-21.4

0.5%

44

0.5%

Toyota

Highlander

98

73

34.2

1.2%

98

1.2%

Porsche

44

33

33.3

0.5%

44

0.5%

Toyota

Camry

90

192

-53.1

1.1%

90

1.1%

Lexus

40

34

17.6

0.5%

40

0.5%

Holden

Colorado 7

86

-

-

1.0%

86

1.0%

Fiat

33

7

371.4

0.4%

33

0.4%

Honda

Jazz

86

72

19.4

1.0%

86

1.0%

Alfa Romeo

27

17

58.8

0.3%

27

0.3%

Honda

Crv

84

135

-37.8

1.0%

84

1.0%

Chery

19

40

-52.5

0.2%

19

0.2%

Ford

Fiesta

83

103

-19.4

1.0%

83

1.0%

Jaguar

13

19

-31.6

0.2%

13

0.2%

Suzuki

Sx4

78

66

18.2

0.9%

78

0.9%

Chrysler

12

9

33.3

0.1%

12

0.1%

Ford

Mondeo

77

80

-3.8

0.9%

77

0.9%

Great Wall

10

7

42.9

0.1%

10

0.1%

Mitsubishi

Outlander

73

89

-18.0

0.9%

73

0.9%

8

6

33.3

0.1%

8

0.1%

Mazda

Mazda2

70

59

18.6

0.8%

70

0.8%

Can-Am Aston Martin

7

5

40.0

0.1%

7

0.1%

Nissan

X-Trail

70

112

-37.5

0.8%

70

0.8%

Bentley

6

7

-14.3

0.1%

6

0.1%

Volkswagen

Tiguan

70

54

29.6

0.8%

70

0.8%

Mahindra

6

-

-

0.1%

6

0.1%

Jeep

Grand Cherokee

68

33

106.1

0.8%

68

0.8%

Maserati

5

2

150.0

0.1%

5

0.1%

Mazda

Mazda6

68

64

6.3

0.8%

68

0.8%

Daihatsu

4

11

-63.6

0.0%

4

0.0%

Mercedes-Benz C-Class

65

47

38.3

0.8%

65

0.8%

Mclaren

3

3

0.0

0.0%

3

0.0%

Holden

Trax

61

-

-

0.7%

61

0.7%

Lamborghini

2

2

0.0

0.0%

2

0.0%

Toyota

Land Cruiser Prado

60

35

71.4

0.7%

60

0.7%

4

27

-85.2

0.0%

2

0.0%

Others

2640

2549

3.6

31.8%

2640

31.8%

8293

7385

12.3

100.0%

8293

100.0%

Total

8293

7385

12.3

100.0%

8293

100.0%

Others Total

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Massive start to new year T

he first month of 2014 has resulted in a great start to the year, with total new vehicle sales coming in at 10,258.

It was strongest level of January registrations since the Motor Industry Association (MIA) started keeping statistics for the passenger car and commercial vehicle sectors – and compares to 9,293 in the same month of 2013.

Passenger cars also returned their best January since the association started collecting these figures in 1975 with 8,293 sales.

It was also the fourth month in a row new car registrations have been the highest, according to the MIA. The best two other corresponding months since then were 2008 and 2012 with 7,543 and 7,499 new cars respectively.

The three lowest January registration totals since 1975 were 3,546 in 1978, 4,060 in 1998 and 4,146 in 1993.

SUVs made up 27 per cent of sales last month and were followed by small cars on 26 per cent.

Toyota was January’s market leader with a 17.4 per cent share and 1,830 registrations. Ford came second on 11.3 per cent and 1,193 units, with Holden third on 9.8 per cent and 1,032 sales.

The Toyota Corolla was the top-selling car with a nine per cent share and 722 units. It was followed

by Ford’s Focus on four per cent and 301 sales and Suzuki’s Swift with three per cent and 261 units.

Kevin Small, of TRC Toyota in Feilding, says: “December ended well and it was very strong in new.

“January was exceptionally quiet, but trade picked up towards the end of the month. We’re very strong with the Yaris and Corolla.”

The dealership enjoyed a

good 2013 with finance and warranty products.

“Personnel helps and we changed to having one person concentrating on finance and insurance,” says Small, who believes the key to customer loyalty is to “look after them and be honest”.

Blaine Barratt, manager of new vehicle sales at Manukau Nissan, says the challenge for the new dealership is capturing would-be buyers because the marque hasn’t been in the area for four years.

“Last year we had the launch of the new Pathfinder and Altima, and we were looking forward to starting the year with

vehicles efficiently and provide the best servicing you can get.”

Barratt says the dealership is getting back to basic marketing approaches to ensure consumers know about it, as well as embracing social media through Facebook and online advertising.

“It’s great that last year was good,” he says. “The biggest benefit for us is that with an established name such as Nissan we were able to meet some needs in the area that haven’t been met.

“There was a gap we needed to fill. South Auckland is an active part of the city, especially

New Passenger Registrations - 2012-2013 8500 8000 7500 7000 6500 6000 2012

5500

2013 2014

5000 Jan Feb Mar Apr May Jun

the new X-Trail,” he told Autofile.

“There are a number of other new Nissans planned for launch during 2014, and we’re looking forward to bringing these to our customers in South and East Auckland.”

He says the business is getting a lot of backing from its owners, who are building new premises with what’s thought to be the country’s largest service department.

“It’s going to become a landmark in the area and we’ll have the capacity to turn around

Jul Aug Sep

Oct Nov Dec

with commercial and residential building consents.

“We’re happy to have been able to retain many loyal Nissan customers as well as generating a lot of new business. We intend to build our new sales team up to five staff including a dedicated fleet sales person.”

Roger Southey, dealer principal of Southey’s Auto World in Masterton and a franchise for Honda and Nissan, describes the last month of 2013 as “not too bad”.

“People tend to hang off the registration in January to catch another year, but we still met our targets,” he says.

“It’s hard work in any December, but January really fired off and the politicians going on holiday can help certainly. We had a run-out sale on the X-Trail and the new Qashqai is out this year.

“Honda’s Jazz is going pretty well here. People have been showing a lot of interest in the new Accord and I’m looking forward to the Civic Euro’s facelift.”

Stephen Overton, sales manager at Avon City Ford in Christchurch, says the dealership had one of the best product ranges last year, with Kuga doing very well along with the Fiesta.

He’s looking forward to new models, such as the Ford EcoSport and Transit van, launching this year.

Overton adds that more people living on the west side of the Garden City after the earthquakes have helped to boost the business’ service department.

Mike Eastwood, dealer principal of Eastwood Motor Group in Masterton, also reports a “pretty good” end of year for the Hyundai, Kia and Isuzu franchise.

“We did 42 units, which was pretty good for us,” he says. “The market was very buoyant in January. We’ve been moving stock and creating a couple of noticeable gaps on the yard.

“November was our difficult month and it was good to get December back to that level between 30 and 50 units.

“Hyundai is going particularly well and I’m delighted with the product Kia has got. It’s getting a great reputation and you can certainly see that every year it becomes a stronger performer.”

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new commercial sales

Ranger leads the way for utes

T

he battle of the utes has kicked off the new year with Ford’s Ranger coming top for new commercial vehicle registrations in January and Nissan’s Navara nudging Toyota’s Hilux into third place.

The Ranger has started 2014 where it left off last year. It was December’s best-seller on 573 units – and followed this up with 314 sales and 14 per cent of the market last month.

The Navara was second with 291 units, up from the 133 sales and fourth place on the ladder it secured in December. The Hilux sold 231 units in January compared to 458 in the last month of 2013.

Overall, there were 2,235 new commercials registered in January, which was the highest total for that month since industry records started in 1981 – and 17.1 per cent

up on the same month last year.

Last month’s total compared to 2,405 units sold in December that coincided with the launch of the new Hilux range, which was brought forward a few months.

Stephen Overton, sales manager at Avon City Ford in Christchurch, says sales of the

New Commercial Sales - 2011-2013

3500 3250 3000 2750 2500 2250 2000 1750 1500

2012 2013 2014

1250 1000 Jan Feb Mar Apr May Jun

New Commercial Sales by Make - January 2014 Make

Jan '14

Jan '13

Ranger continue to be strong.

“If we had the supply, we would be able to sell more,” he says. “That’s now starting to come right and we had one of the best product ranges last year.”

South Canterbury farmers reported a strong 2013, which helped to boost commercial vehicle sales.

+/- %

Jan '14 Mkt Share

Jul Aug Sep

Oct Nov Dec

Mike Eastwood, of Eastwood Motor Group in Masterton, says: “There’s no question trade is positive in this region because we’re very farm orientated.

“It’s great to see most commodities ahead and performing well when it comes to dairy, sheep and cattle. I’m extremely positive about the next two years.”

The dealership, which holds franchises for Hyundai, Kia and Isuzu, has added the Chinese-made Tunland – Foton’s ute – to its line-up, which Eastwood says has been popular for those working in the trade.

The dealership already stocks Isuzu’s D-Max, but he says Fotons are targeted at a different market.

Overall sales added up to the strongest January on record since the Motor Industry Association started keeping records for the commercial and passenger sectors.

New Commercial Sales by Model - January 2014

2014 2014 Full Year Mkt share

Make

Model

Jan '14

Jan '13

+/- %

Jan '14 2014 2014 Mkt Share Full Year Mkt share

Ford

366

285

28.4

16.4%

366

16.4%

Ford

Ranger

314

252

24.6

14.0%

314

Toyota

363

408

-11.0

16.2%

363

16.2%

Nissan

Navara

291

220

32.3

13.0%

291

14.0% 13.0%

Nissan

291

228

27.6

13.0%

291

13.0%

Toyota

Hilux

231

252

-8.3

10.3%

231

10.3%

Holden

179

184

-2.7

8.0%

179

8.0%

Holden

Colorado

161

173

-6.9

7.2%

161

7.2%

Mitsubishi

168

157

7.0

7.5%

168

7.5%

Toyota

Hiace

116

127

-8.7

5.2%

116

5.2%

Isuzu

122

93

31.2

5.5%

122

5.5%

Mazda

BT-50

98

81

21.0

4.4%

98

4.4%

Volkswagen

109

102

6.9

4.9%

109

4.9%

Mitsubishi

L300

98

63

55.6

4.4%

98

4.4%

Mazda

98

81

21.0

4.4%

98

4.4%

Volkswagen

Amarok

78

69

13.0

3.5%

78

3.5%

Great Wall

56

55

1.8

2.5%

56

2.5%

Isuzu

D-Max

74

53

39.6

3.3%

74

3.3%

Ssangyong

53

20

165.0

2.4%

53

2.4%

Mitsubishi

Triton

70

94

-25.5

3.1%

70

3.1%

Hyundai

50

40

25.0

2.2%

50

2.2%

Ssangyong

Actyon Sport 53

20

165.0

2.4%

53

2.4%

Man

45

5

800.0

2.0%

45

2.0%

Hyundai

iLoad

38

31.6

2.2%

50

2.2%

50

Hino

44

20

120.0

2.0%

44

2.0%

Ford

Transit

45

59

-23.7

2.0%

45

2.0%

Mercedes-Benz

35

28

25.0

1.6%

35

1.6%

Great Wall

V240

43

34

26.5

1.9%

43

1.9%

Mitsubishi Fuso

33

26

26.9

1.5%

33

1.5%

Foton

Tunland

30

2

-

1.3%

30

1.3%

Foton

30

2

1400.0

1.3%

30

1.3%

Fiat

Ducato

29

24

20.8

1.3%

29

1.3%

Fiat

29

25

16.0

1.3%

29

1.3%

Mercedes-Benz Sprinter

24

19

26.3

1.1%

24

1.1%

Mahindra

21

-

-

0.9%

21

0.9%

Isuzu

F Series

20

14

42.9

0.9%

20

0.9%

Ldv

20

-

-

0.9%

20

0.9%

Ldv

V80

20

-

-

0.9%

20

0.9%

Ud Trucks

15

8

87.5

0.7%

15

0.7%

Hino

500

19

12

58.3

0.9%

19

0.9%

Others

371

302

22.8

16.6%

371

16.6%

Total

2235

1908

17.1

100.0%

2235

100.0%

Others

108

141

-23.4

4.8%

108

4.8%

Total

2235

1908

17.1

100.0%

2235

100.0%

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used commercial sales

One marque dominates sales T

he overall performance of the market is exceeding most expectations with January getting the year off to a flying start – and that has extended to sales of used imported commercial vehicles.

There were 627 registrations last month, which was an increase of 198 units on the same month in 2013 – or 46 per cent.

However, there were no surprises in what the top marque and model were – Toyota and the Hiace commanded 47.2 and 34.9 per cent of market sales respectively.

Lyndon Moore, sales manager of Smallbone Ltd, Ashburton, says the dealership is selling stock all over the country.

“People tend to have a preference for used commercials from mid-Canterbury because it’s away from the sea and fairly flat so

they haven’t been stressed out as much,” he told Autofile.

“Our online inquiry has lifted and buyers are searching the web for the best deals. We’ve got access to auction sites and Holden also runs commercial auctions.”

Moore says the business has a strong base and it’s building on that.

Jan '14

Jan '13

had a few good months and a few bad ones but it just depends on how the farmers go.

“They are forecasted to get good pay-outs and that always has a roll-on effect on our sales. All of our utes always move.”

“Used utes are holding their values well and this has influenced demand for Foton,” says Mike Eastwood, of Eastwood Motor Group in Masterton, which has just added the Tunland ute to its range.

“Guys look at them and say, ‘I have got nothing to lose buying a new one for $30,000 over a second-hand ute for $20,000 with 200,000km on the clock’.”

Stephen Overton, of Avon City Ford in Christchurch, adds: “It has always been a battle finding used four-wheel-drives and commercials in general, and we have got a lot of trade people looking for them.”

Used Commercial Sales - 2011-2013

650 600 550 500 450 400 350 300

2012 2013 2014

250 200 Jan Feb Mar Apr May Jun

Used Commercial Sales by Make - January 2014 Make

“There’s always someone looking for a used commercial so they don’t hang around too long,” he adds.

“More people buying doublecabs are using them as second cars, not only as farm vehicles, because they’re so handy.”

Jonathan Karels, of Marcel Motors in Dargaville, says: “We have

+/- %

Jan '14 Mkt Share

Jul Aug Sep

Oct Nov Dec

Used Commercial Sales by Model - January 2014

2014 2014 Full Year Mkt share

Make

Model

Jan '14

Jan '13

+/- %

Jan '14 Mkt Share

2014 2014 Full Year Mkt share

Toyota

296

176

68.2

47.2%

296

47.2%

Toyota

Hiace

219

137

59.9

34.9%

219

Nissan

108

85

27.1

17.2%

108

17.2%

Nissan

Caravan

44

47

-6.4

7.0%

44

34.9% 7.0%

Isuzu

38

13

192.3

6.1%

38

6.1%

Nissan

Vanette

41

19

115.8

6.5%

41

6.5%

Ford

36

43

-16.3

5.7%

36

5.7%

Toyota

Regius

28

14

100.0

4.5%

28

4.5%

Mazda

26

13

100.0

4.1%

26

4.1%

Mazda

Bongo

18

9

100.0

2.9%

18

2.9%

Mitsubishi

17

5

240.0

2.7%

17

2.7%

Isuzu

Como

15

-

-

2.4%

15

2.4%

Fiat

14

9

55.6

2.2%

14

2.2%

Toyota

Dyna

15

11

36.4

2.4%

15

2.4%

Holden

13

-

-

2.1%

13

2.1%

Toyota

Toyoace

13

-

-

2.1%

13

2.1%

Man

12

26

-53.8

1.9%

12

1.9%

Fiat

Ducato

12

9

33.3

1.9%

12

1.9%

Chevrolet

11

8

37.5

1.8%

11

1.8%

Isuzu

Elf

12

10

20.0

1.9%

12

1.9%

Mercedes-Benz

11

9

22.2

1.8%

11

1.8%

Ford

Everest

11

6

83.3

1.8%

11

1.8%

Hino

10

8

25.0

1.6%

10

1.6%

Ford

Transit

11

26

-57.7

1.8%

11

1.8%

Gmc

4

-

-

0.6%

4

0.6%

Toyota

Hilux

11

8

37.5

1.8%

11

1.8%

Renault

4

-

-

0.6%

4

0.6%

Man

16284 Laerc

10

-

-

1.6%

10

1.6%

Volvo

4

-

-

0.6%

4

0.6%

Nissan

Atlas

10

11

-9.1

1.6%

10

1.6%

Dodge

3

2

50.0

0.5%

3

0.5%

Holden

Colorado

9

-

-

1.4%

9

1.4%

Dennis

2

-

-

0.3%

2

0.3%

Nissan

Navara

8

5

60.0

1.3%

8

1.3%

Iveco

2

5

-60.0

0.3%

2

0.3%

Hino

Ranger

7

-

-

1.1%

7

1.1%

Land Rover

2

5

-60.0

0.3%

2

0.3%

Mitsubishi

Delica

7

-

-

1.1%

7

1.1%

Titan

Suzuki

2

-

-

0.3%

2

0.3%

Mazda

6

-

-

1.0%

6

1.0%

Others

12

22

-45.5

1.9%

12

1.9%

Others

120

117

2.6

19.1%

120

19.1%

Total

627

429

46.2

100.0%

627

100.0%

Total

627

429

46.2

100.0%

627

100.0%

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