Technical Support: Timing belt, chain and auxiliary drive systems
TECHNICAL SUPPORT
Autotechnician talks all things INA with Schaeffler REPXPERT, James Mainwaring As one of Schaeffler’s renowned REPXPERTs, 29-year-old James Mainwaring provides training and advice to help workshops grow their understanding of developing vehicle technology and the replacement products they are installing. A genuine car enthusiast, whose favourite car is the classic, Japanese old school Nissan 240Z, James is a trained engineer with a huge amount of practical knowledge. He also has a great rapport with technicians, which is obviously a key requirement for every REPXPERT. James has been with Schaeffler for three and a half years and, in addition to his training responsibilities, he and his REPXPERT colleagues also proactively investigate new applications in order to pre-empt future issues and rectify them before they become major problems. “Schaeffler’s philosophy is to provide the independent 16
aftermarket with a complete original equipment (OE) repair solution that includes not just OE replacement parts, but also relevant technical instructions and unrivalled support through comprehensive education and training. “So, in common with every Schaeffler brand, the INA programme encompasses all these elements to provide workshops with a complete solution for all their power transmission – timing belt, chain and auxiliary drive system requirements. “The benefits of this approach are many, but in purely practical terms it means that technicians have all the OE replacement parts in one box, including all necessary ancillary components such as studs, nuts and circlips and, where needed, water pumps. This allows them to carry out a professional repair quickly, efficiently, and successfully, and crucially, to the standards stipulated by the vehicle manufacturer. “However, in order to provide the additional support that technicians need to complete a first-rate repair, alongside its OE quality parts, Schaeffler created the REPXPERT service
