Commercial Baking October | Q4 2022

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Toufayan Bakeries

TAKING RISKS AND REINVESTING THE PAYOFFS

ISSUE Q4 | HEARTHSIDE’S DARLENE NICOSIA | FERMENTATION | SUSTAINABILITY OCT 2022
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COMMERCIAL BAKING

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Director of Media | 816.605.5037 | steve@avantfoodmedia.com

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Features

20

Toufayan Bakeries: Three Simple Rules

With its latest expansion in Florida, Toufayan Bakeries writes the script on taking risks and reinvesting the payoffs.

PLUS: Look for QR codes that contain exclusive digital content throughout the issue.

36Darlene Nicosia: Growth Strategist

40 Critical Issues: Sustainability

48

Product Development: Fermentation

COMMERCIAL BAKING9
IN THIS ISSUE

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Cakes

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INNOVATIONS

Insight:

Cakes

READS

COMMERCIAL BAKING11 92 106
IBIE Perspectives 57 Back to Business Category
65 Snack
Category
71 Crackers International
92 Sustainability Strategies Overseas
Category
77 Snack
Category Insight: 85 Crackers Commercial Baking Channel 102 Supplier Solutions 106 Ad Index 112 QUICK
Editor’s Note 14 Seen and Heard 17 Business Intel 99 The Last Word 114 57 Departments IN THIS ISSUE

WHAT

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Find out at honey.com/honey20 Honey20 1 3 2 4 6 5 7 8 9 10

There’s a reason why so many baked goods made our list of the 20 most influential made-with-honey food and beverage products ever formulated. Honey is truly an all-natural sweetener that consumers crave in their breads, cereals, snacks and food bars. We assembled a team of industry experts to name 20 food and beverage products formulated with honey that have changed consumer perceptions, influenced categories and driven revenue growth. Find inspiration in your next new product development by recognizing some of the most influential products ever developed.

13 11 12 14 15 16 18 17 20 19

The Yellow Brick Road Ahead

Raise your hand if you returned from the International Baking Industry Exposition (IBIE) thoroughly exhausted and completely content. I know I did.

The energy that had been building for the past two years culmi nated in what may have been the most joyous Baking Expo on record — joy of not only reconnecting with those we’ve waited so long to see but also of making new connections face-to-face.

But something else happened at IBIE. It was something almost magical.

Remember the moment in The Wizard of Oz when Dorothy wakes up to discover the world had turned from grey to Tech nicolor? That’s how it felt when the show floor doors opened. Just like that, no one was talking about the past two years anymore. The focus was on the road ahead, and it felt like one paved with yellow bricks.

Big lessons were learned through the pandemic, not the least of which being to expect the unexpected. It’s time to look forward, even if we have no idea what the future holds.

If you’re only making decisions based on current needs, you’re already behind. That’s a pretty scary proposition. But the truth is, those who can at least anticipate the future — whether it’s how the war in Ukraine will end or what will be named tenth major allergen — will be the ones poised at the top when the next crisis hits.

OCTOBER 2022 Q4 14
A NOTE FROM THE EDITOR

LEAD YOUR BAKERY FORWARD

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Seen Heard AND

“Bakers in Europe are dealing with an energy crisis, and bakers in America are struggling with labor shortages. Efficiency is more necessary now than ever. But we shouldn’t push sustainability to the back burner. Sustainability and efficiency can work together to drive bakers’ success into the future.”

Catalina Mihu | editor-in-chief | baking+biscuit international

While moderating an IBIEducate panel discussion on sustainability

“Obviously innovation is incredibly important. And, in addition to innovation, getting back to what made our business great should not be overlooked. There is stock in thinking about how powerful that can be going forward.”

“BEMA and ABA have both established DEI task forces and working groups in the past year to facilitate communication about it within the industry. We decided that IBIE was the perfect place to bring the two groups together and have the conversation all as one — because it really is about the industry.”

Emily Bowers | VP, education and operations | BEMA

COMMERCIAL BAKING17
Photo courtesy of IBIE Tyson Yu | CEO | Aspire Bakeries On the biggest changes he’s seen in the industry Photo courtesy of the American Bakers Association On why the IBIE co-owners chose to collaborate on DEI discussions during IBIEducate Photo courtesy of the American Bakers Association

“To this day, I still get down on my hands and knees and will scrub all of our mixers. It’s not because I have to. I do it because when I meet with my employees, I tell them, ‘I’ll never ask you to work harder than me, and I’ll never ask you to do something that I wouldn’t do.’ That’s when you lead by example.”

SEEN AND HEARD
Buddy Valastro | owner | Carlo’s Bakery When asked about improving loyalty with staff Photo courtesy of IBIE
“Consumers today feel empowered. They can’t control a lot of things outside of their circle, but they can control where and what they eat. There’s a purpose behind their choices, and it’s happening on their terms.”
Shrene White | general manager, emerging nutrition | Ardent Mills During IBIEducate session on regenerative agriculture Photo courtesy of the American Bakers Association
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THREE SIMPLE RULES

Ridgefield, NJ-based Toufayan Bakeries knows how to get things done. Whether it’s adding a whole new product to the portfolio or taking on a new expansion, the Toufayan family values are always at the foundation.

Take Toufayan Bakeries’ Plant City, FL operation, the company’s third bakery location and site of its most recent expansion. With a new bagel line and a 160,000-sq.-ft. greenfield warehouse addition, the bakery embodies the principles instilled by the family’s patriarch and company chairman, Harry Toufayan.

At first glance, these projects are simply the result of hard work, customer focus and a commitment to reinvest in the business. Then again, tracing back how those values have built this company reads like a movie script depicting the classic mid-century American dream.

By the time Harry started selling pita bread to supermarket bakeries in the early ’70s, his family had been baking for about four decades. The business began as an Armenian bake shop in Egypt before Harry’s parents immigrated to the US, eventually operating a small bakerygrocery below their apartment in West New York, NJ.

A 2021 Baking Hall of Fame inductee, Harry blazed a trail in the industry as one of the first suppliers of traditional pita bread into supermarket delis. If Harry had an idea, it almost assuredly came to fruition.

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With its latest expansion in Florida, Toufayan Bakeries writes the script on taking risks and reinvesting the payoffs.
OCTOBER 2022 Q4
The hard work and dedication of Toufayan Bakeries’ Orlando facility laid a foundation for a successful bagel installation in Plant City, FL. All photos by Olivia Huels | Avant Food Media

FEATURED BAKERY: TOUFAYAN BAKERIES

COMMERCIAL BAKING21

TOUFAYAN BAKERIES

“My dad is a very smart man,” said Karen Toufayan, Harry’s daughter and VP of marketing and sales. “He was in a supermarket waiting for his deli meats and thought to himself, ‘This would be a great place to have my breads. While a customer is waiting for their deli meat to be sliced, they could just grab a package of bread.’ And it just grew from there.”

But Harry isn’t just an “idea man.” He had the foresight and work ethic to execute on those ideas, even the risky ones, and the company has operated that way ever since. In fact, nearing 82 years old, Harry still reports to work at 5 a.m. every day in the Ridgefield bakery.

“When I think about how the company culture reflects the foundation that Harry started, I would say first and fore most, it’s hard work,” said Greg Toufayan, Harry’s son and Toufayan Bakeries’ current owner. “Nothing happens in a bakery without having people willing to put their boots on the ground, who care about what they’re doing and want to make the bread the right way.”

That ethos is what built the company’s reputation as a top flatbread and bagel brand and a marquee co-manufacturer of bread, bagels, cookies and more, with a portfolio topping 100 SKUs in total.

In Florida specifically, Toufayan entered the world of contract manufacturing through a handshake agreement with a major snack brand. While the Orlando facility was deep in its pita and flatbread production, it began producing breadsticks for this new partnership, which skyrocketed the business and expanded the Orlando operation from 50,000 sq.-ft. to its current 230,000.

22
From left: David Van Vugt, Greg Toufayan, Karen Toufayan and Greg Royal celebrate the success of two concurrent projects in the Plant City bakery.
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QUALITY AND SAFETY PROGRAMS

At Toufayan Bakeries — in every location — the bar is always set high. That’s especially true for quality and food safety at the company’s facility in Plant City, FL.

“We have a great quality assurance team out there, led by Rick Smiley,” said Greg Royal, VP of sales and operations.

Being BRC- and GFSI-certified isn’t enough. The bakery earned a gluten-free certification when it began co-manufacturing a gluten-free product for a customer and also has organic and kosher certifications.

Food safety is equally important in Toufayan’s Plant City bakery.

“We consistently have routine meetings where the food safety team gets together and reviews all our opportunities and challenges,” Royal said.

But the team is also active, they walk the talk.

“Every day, you’ll see Rick out on the floor, walking the entire bakery, looking at all four walls, making sure we’re producing safe, quality products for consumers.”

“We take a lot of pride in our contract manufacturing,” said Kristine Toufayan, Harry’s daughter and head of finance for the company. “Without a doubt, the attention that we put into that side of the business is just as important as what we do for our own brand. It comes full circle; we wouldn’t have had the money to rein vest into the bakeries and our own prod uct line if it hadn’t been for that business.”

After significant growth in New Jersey and Florida, the Orlando bakery was at capacity by 2005 producing bagels, buns, pita and breadsticks. Meanwhile, about an hour down the road, an old Archway plant was about to be shut tered. Harry scooped up the facility with a plan to ease capacity in Orlando by shift ing bun production to the newly acquired Plant City bakery, freeing Orlando to focus on flatbread, pita and bagels.

But Harry had another idea. Rather than replacing the Baker Perkins and Reading Bakery Systems cookie lines, he decided it was time to get into the cookie game.

“He looked at the cookie lines and said, ‘We’re going to sell cookies now,’” Karen recalled. “Greg tried to tell him, ‘No, we’re replacing the cookie lines with bun lines,’ but my dad knew this was good equip ment. He came to me and said, ‘We’re going to sell cookies. But don’t worry, we’ll figure it out.’”

Since then, the company has picked up co-manufacturing business for cookies, just as Harry predicted, and it also began manufacturing its own high-end cookie brand, Goodie Girl, at the Plant City bakery.

“[Goodie Girl] is a great brand,” Karen said. “We invested in producing a high-quality product, and it’s paid off. This brand has done really well in the market.”

The operation also added a bun line to ease that pressure in Orlando before the most recent expansion. But as cookie and bun manufacturing hummed along in Plant City, bagel business boomed in Orlando, and the bakery needed more help with capacity. In the spirit of

reinvestment, it was time to make room for a new bagel line in Plant City to ease that pressure.

“Orlando’s success with our largest co-manufacturing contract for bagels created this demand that they contin uously needed to fill,” said Greg Royal, VP of sales and operations. “They were absolutely at capacity, so the idea of a bagel line in Plant City was so that we could keep that business and build on those customer requests to make more bagels every week or even every day. We had the luxury of being able to start a new line because of that very solid base of business.”

This location always had more expan sion in its future, so the time was right to not only install a new line but also add another building on the 30-acre lot.

“When this property was bought, there was additional space that was unoccu pied at the time,” Royal said. “There was an idea that we would outgrow the orig inal building after expanding a couple

24
OCTOBER 2022 Q4 TOUFAYAN BAKERIES

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times, knowing that there was this nice piece of land that could be developed. We needed to add more space, specifi cally for warehousing, with the bagel line that was coming.”

It was April 2020 when both projects kicked off. While most consumers were in COVID lockdowns and bakeries were in hyperdrive to keep products on store shelves, the team at Plant City was also gearing up to commission the bagel line and start warehouse construction on the other side of the property.

“When we first started talking about this, there was no COVID,” recalled David Van Vugt, corporate engineer, who spear headed both projects. “All we had was a great idea of adding a building so we could put a bagel line in. And the next thing we knew, COVID hit.”

Looking back on a two-year project, the pandemic may well have been the easy part. With construction jobs waning in 2020, the team was able to lock in much of its pricing prior to the raw material shortages stemming from supply chain disruption.

“We got the quotes for the warehouse in January or February, and we were still a little bit hesitant,” Greg recalled. “And then in April, I just said, ‘Let’s do it.’”

Constructing a greenfield building, commissioning a new line and running the four other lines to keep up with unprecedented demand required the kind of commitment and dogged deter mination that comes from the very Toufayan foundation the company was built on. And leading that charge, Van Vugt was cut from the same cloth.

How else could these two concurrent projects finish on time — and on budget?

Today, the completed warehouse is a matrix of packaging materials, ingredients and finished product ready for distribution. Aisles are organized in a grid that resembles a city center with the bustling traffic of seven forklifts keep ing things moving. Still, the building has potential to triple its capacity once the remaining 32-ft.-high racks are installed.

Housing shipping and receiving, the warehouse also acts as a hub to keep production running smoothly. The procurement and supply chain teams schedule two weeks out what mate rials are needed for daily production. And throughout the day, a shuttle runs between the two buildings … “West” for the warehouse and “East” for the production facility.

Between the additional space provided in the West building and strategy from procurement and supply chain, the bakery has a better chance at heading off those raw materials shortages.

“If we get the sense there will be an issue with a certain ingredient, we can order more in advance before the lead times get pushed back,” Royal said. “There are always delays in getting packaging and ingredients, so the benefit of having this much space is that we can store up more in advance and avoid production interruptions.”

What’s more, once the racks are installed, this building could potentially house addi tional production lines should the need for more capacity arise down the road.

26
OCTOBER 2022 Q4 TOUFAYAN BAKERIES
The West building made room for a new bagel line in the East building while also streamling daily production.

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In a chicken-or-egg scenario, it’s hard to say which came first for this $24 million project — the bagel line or the ware house. It may have been a relatively even split on the capital investment, but one thing was for sure: “We would not have been able to add the bagel line without this new building,” Royal attested.

The new building was finished on time, and the bagel line installation was completed about three months ahead of schedule. That’s no small feat consider ing the technology that came together: AMF Bakery Systems mixing, makeup and proofing; ABI forming, conveyance and boiling; an AMF Den Boer tunnel oven; a Stewart Systems overhead raceway cooling conveyor; and Key Technologies shaker conveyors that feed into three packaging leges includ ing slicing from LeMatic, rebuilt UBE baggers and Kwik Lok closures.

Oftentimes, early installation is great news. But in this case, the new line took up about 70% of what had been ware house space in the East building, so the team had to find a way to relocate that storage before its new home in the West building was ready. That meant juggling production schedules, supplier part nerships and local relationships with extreme finesse.

“We met with the fire marshal and the city inspector, and they knew we needed help,” Van Vugt recalled. “We had all this equipment coming in, but the ware house wasn’t ready, and I didn’t have the [certificate of occupancy] yet.”

Relationships with vendors and with the city allowed Van Vugt to expedite enough of the project to gain a tempo rary certificate of occupancy and move storage and raw materials into

28OCTOBER 2022 Q4
TOUFAYAN
BAKERIES
“We only get one shot in about 10 years to get this right. So, we had to make it the best we possibly could.”
Greg Toufayan | owner | Toufayan Bakeries
The new Plant City bagel line has increased capacity by 30% over the original production.

MAKE YOUR CARBON FOOTPRINT LOOK MORE LIKE A THUMBPRINT. by

dedicated space in the warehouse and make room for the line installation.

Van Vugt was determined to keep warehouse construction on schedule in concert with a smooth bagel startup and without sacrificing the rest of production. Doing so meant working 16-hour days that often started at 4 a.m. to make sure production was running without a hitch.

“Every day, I had an agenda. And I wasn’t going to stop until it was done,” he said.

The bagel installation’s smooth startup wouldn’t have happened without a combination of trusted relationships and Van Vugt’s instinct. With more than 40 years of bakery experience, he has worked in nearly every facet of

production. If hindsight is 20/20, Van Vugt can see straight through the eye of a needle.

For example, he worked with AMF Bakery Systems to develop system that carries bagels through the proofing process on boards that are then washed and transported back up the line via robots, virtually eliminating downtime on the line.

Internally, the Toufayan team focused on every detail of each machine on the line, ensuring purposeful place ment down to every curve of the conveyor. They even spent time in other bakeries — including some customers — to research the best of the best.

“We only get one shot in about 10 years to get this right,” Greg said. “So, we had to make it the best we possibly could.”

Some might call it “over- engineering,” but a successful startup starts with developing the proper strategy for suppliers to execute.

“Our partners did a great job with manufacturing the equipment,” Van Vugt said. “When we put it in, there wasn’t a lot we needed to do because it was all done ahead of time. They knew what we wanted and the specs we were looking for. So, when it came in, we were pretty much up and running.”

The technology was ready to roll, but there was more to learn in Plant City.

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Aside from Van Vugt himself, virtually no one in the plant had experience with bagel production, and the team had to squeeze a big learning curve into a small window. Thankfully, Plant City could rely on a wealth of expertise just down the road in Orlando, where that Toufayan team had nearly 20 years of experience in bagel production.

Years of hard work and dedication in the Orlando bakery is what provided the ability to reinvest in Plant City’s growth, so sharing that expertise was like a passing of the torch.

Knowing a thing or two about dedication, Van Vugt gladly accepted that torch and remained committed to ensuring a smooth knowledge transfer.

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“I was out there every day with them,” he said. “I was with the machine opera tors, the mixers, out there with the oven, adjusting speeds on the conveyors or playing with the bake time to get the settings balanced.”

Vital tech support from vendors such as ABI and AMF allowed Van Vugt to essen tially be in several places at once while the line workers were trained in their specific areas.

After just six weeks, the line was running two shifts per day, and it currently runs about 30% faster than the original Orlando line. For Greg Toufayan, it’s a testament not only to the efficiency of the equipment but also to the Toufayan-style work ethic behind the name.

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“It’s like a love story; you want to cry at the end. When we smelled those bagels and saw them coming down the line, we knew it was worth it.”
David Van Vugt | corporate engineer | Toufayan Bakeries

“There’s an intense effort that has to be made by people in order for things like this to happen,” Greg said, recalling how aggressively Van Vugt and his team pursued the project to the very end. “That’s how it all got done on time, despite everything.”

A baker’s commitment bears a striking resemblance to unconditional love. Whether it’s Van Vugt soldiering through construction red tape while working 16-hour days or Royal driving 50 miles to meet a colleague on a Sunday for a needed part, commitment is in the Toufayan DNA.

“It’s like a love story,” Van Vugt said. “You want to cry at the end. When we smelled those bagels and saw them coming down the line, we knew it was worth it.”

As Plant City settles into its new digs, Orlando can now reap the benefits to re-build its production lines, taking the pressure off people who had worked such tremendous overtime all those years to set the growth in motion. In turn, the Plant City team can apply key learnings from its installation back to the lines in Orlando.

“It’s a win-win for both bakeries,” Royal concluded.

So, as life starts to feel more like normal for both Florida facilities, what’s next?

Predicting the future can be tricky for a company so comfortable seizing opportunity. Currently, the team is working with The Austin Co. to explore options for future sites while also sharpening focus on the Goodie Girl brand.

Considering all Toufayan Bakeries has accomplished since Harry arrived in New York with his parents, the sky truly seems to be the limit, as long as there’s a dream to achieve … and they stick to Harry’s three simple rules.

“At one time, Toufayan Bakeries was just a small, 750-sq.-ft. shop where my dad wanted to figure out a better way to make a dough ball,” Greg recalled. “And by reinvesting in the business, focusing on customers and putting in hard work, he created a foundation that is the reason why we are so successful today.” CB

INNOVATIONS FROM THE BAKERY FLOOR

In Plant City, FL, Toufayan Bakeries discovered a veritable “field of dreams” in a 160,000-sq.-ft. facility. After diving into the cookie business with the three existing lines that were in place when Toufayan acquired the bakery in 2005, the company expanded first with a bun line. The plant’s most recent growth includes a new bagel production line and a separate, 160,000-sq.-ft. ware house constructed on the property, both completed on time during the COVID-19 pandemic and supply chain disruption that followed. Below are the supplier innovations that can be found throughout the bakery floor to produce cookies, buns and bagels.

ABI forming, conveyance, boiling system

AMF Bakery Systems mixing, makeup, proofing, oven, robotics

Baker Perkins oven Burford Corp. pan shaker

Combi case erecting

Key Technologies conveyors Kwik Lok closures

Loma metal detection

Shick Esteve Laramore flour reclaim LeMatic slicing

Reading Bakery Systems wirecutting system and oven UBE baggers

TOUFAYAN BAKERIES
32OCTOBER 2022 Q4
The successful startup of Plant City’s bagel line was a win-win for the Plant City and Orlando bakeries.

THE INGREDIENT FOR A BETTER BAKERY

The recipe for success is in the ingredients. The Austin Method® is your single-source for site selection, design, engineering, construction, equipment installation, and plant maintenance.

We bring to your table decades of food and beverage experience, innovation, and a partnership you will trust for years to come.

To discuss your project contact John Ruyf at John.Ruyf@theaustin.com.

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Growth Strategist

Hearthside Food Solutions CEO Darlene Nicosia provides a new perspective to the co-manufacturing supply chain.

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Photo courtesy of Hearthside Food Solutions

Peek inside Darlene Nicosia’s portfolio, and you might see something of a jigsaw puzzle. But when the pieces are aligned, it’s a manufacturing tapestry of procure ment, logistics, supply chain optimization and analytics, and corporate manage ment, colored with touches of innovation and brand building throughout.

For more than three decades, her career has spanned from Frito-Lay to Kraft to Coca-Cola before joining Hearthside Food Solutions as CEO. In that time, Nico sia has amassed unparalleled expertise in untangling challenges as intimate as inventory and shelf life to ones as far-reaching as digital transformation for global supply chains and implementing the first bio-PET bottle program.

With a Master of Science in management and a certification in computer- integrated manufacturing systems from the Georgia Institute of Techonology, Nicosia sees the world through a bifocal lens. And with the ability to shift from engineering to corporate leadership depending on the need state, her perspective is setting Hearthside up for a bright future, indeed.

“In every role with my career, I was constantly touching multiple layers of the business, end to end, throughout the supply chain,” she said. “I might have been domiciled in a particular functional area, but my work has been expansive and enterprise-wide.”

If manufacturing is like a chain, Nico sia has mastered the art of parlaying her skills from one link to the next. Her engineering, operations and corporate experience with major brands has created a natural transition into the world of co- manufacturing as many companies in bakery — and food production in general — are rethinking their growth strategies, especially with the uptick of R&D

innovation for incubator brands and new products for the mainstays.

“I see contract manufacturing as a neces sary partner in this industry,” Nicosia said. “A lot of companies are really thinking about their future and how they grow, and it’s clear that contract manufacturing is on trend now.”

At first glance, a move from beverage to baking might seem like a leap. But the truth is, there are vast synergies between running a beverage brand and the world’s largest food co-manufacturer.

“There are immense similarities that apply across all categories, even though what’s made at the end of the day is very different,” she said.

Many of those similarities revolve around processes — dosing, mixing, processing, packaging, palletizing and distribution — likely because processes are formulaic. However, what makes them successful is identifying the best practices that can be gleaned. Nicosia has an undeniable knack for drilling down into processes and creating razor-sharp efficiencies, especially when it comes to identifying the right equipment technology to suit the operation. Processes like injection moulding from a cup supplier or second ary packaging for aluminum cans have all bore best practices that can be applied at Hearthside, especially as this world-class company continues its global expansion.

“If you think about people in the roles that really drive this business — the supporting technologies, the disciplines, the skills that are applied — whether it relates to quality, food safety, maintenance or sanitation,” she said, “there’s tremendous opportunity to share best practices.”

At the heart of that sharing is the team.

EXECUTIVE PROFILE: DARLENE NICOSIA

“Successful leaders at all levels know how to contribute to the goals of the larger enterprise mission,” Nicosia said. “And they manage their teams by building trust and establishing purpose. In my expe rience, I have learned that you don’t just transact at a cost level. You try to under stand how things are made and how we can work together to design to value.”

With leadership in manufacturing for major brands, Nicosia brings the customer perspective to Hearthside, as well as an important view on how consumer demand is impacting the market. Bringing together those two concepts will enable her to become an extension of Hearthside’s customer supply chains.

For a co-manufacturer with a portfolio including some of the world’s top brands, this is a vital trait. Hearthside has a responsibility to deliver the products that its brand customers — and their consum ers — expect. Delivering on those expec tations means Hearthside is protecting its customers’ most valued assets.

When the process is the product Hearthside sells, Nicosia’s leadership becomes a personal investment.

“I have a responsibility to ensure that Hearthside carries our promise to the customer in everything we do,” she said. “We have to add value across their supply chain; we have to help them drive their innovation.”

In that respect, Nicosia takes a 360° understanding of what it takes to deliver on innovation in a complex network of systems, teams and facilities and how global brands assess opportunity, risk and value. These are the strategic conver sations she’s prepared to have with Hearthside customers in terms of where investments need to be made, whether it’s

COMMERCIAL BAKING37

brand building, breaking into a new market or finding other adjacencies for growth.

“If a customer has to divert dollars into infrastructure for plants and manufac turing, it takes away from their focus on the top line and really building with the consumer,” she said. “That’s where we can be an extension for them; they can do more to build their business while we build the infrastructure to support them.”

These issues are more important than ever, especially with consumer choice driving change often at a breakneck pace. Gone are the days of an 18-month speed to market. Brands need to go from ideation to store shelves practically on a moment’s notice, so long commercialization cycles and inflexible infrastructures have become the antithesis of innovation.

EXECUTIVE PROFILE
“Successful leaders at all levels know how to contribute to the goals of the larger enterprise mission. They manage their teams by building trust and establishing purpose. Teammates solve problems.”

Nicosia’s focus, then, is maintaining the efficiency, flexibility and effectiveness needed to support rapid innovation for these global brands.

“When you have to make choices between investing in consumer-facing brand building and capital infrastructure, those are tough decisions,” she said. “Many companies are looking for asset-light solutions so they can keep the investments focused on growing the top line, and that’s created an even greater need for companies like Hearthside.”

In the chaos that’s ensued since 2020 — and has yet to let up — co- manufacturers like Hearthside are well positioned for growth, though no manufacturer will come out of it unscathed.

From Nicosia’s perspective, there were many companies prior to 2020 that enjoyed long periods of growth and increased category sales. While many did operate at peak performance with no trouble from their supply of raw materials or lean inventories, it’s easy to become complacent when times are good.

While many have learned the hard way about building resiliency into the process through technology investments, physical redundancies and stronger partnerships, Nicosia can still look to the future with optimism.

Of course, there’s no crystal ball to predict what the market will look like or how it will impact the industry, but the era of chug ging along to the status quo is certainly a thing of the past.

And Nicosia is here for that.

“One of my biggest beliefs is that speed wins,” she said. “So, the next phase of growth for this company — and, I think, for the industry as a whole — depends on transformational change.”

That said, transformation can’t be dependent on just one thing. As Nicosia embarks on this journey of growth and innovation with Hearthside, she’s focused on the big picture.

“It’s about technology, processing efficiency, highly adaptable systems and talent coming together,” she explained.

“It’s a matter of really looking at how to partner together and create step change in the industry.” CB

Seeing the Bigger Picture

Setting sustainability strategy requires holistic approach.

Tune into the news at any given moment, and you’ll likely find a story related to climate change, whether it’s about massive fires, extreme drought or rare weather events. The narratives have become so commonplace that they barely grab people’s attention as they scroll from one headline to the next. Yet the latest research suggests issues pertaining to the environment are, in fact, very much top of mind.

In recent years, transparency and trust have topped the list of Innova Market ing Insights’ top consumer concerns, but in 2022, people have zeroed in on environmental issues

“For the first time ever, more consumers surveyed globally for Innova’s Lifestyle & Attitude Survey say health of the planet is their top global concern, rather than health of the population,” said Lu Ann Williams, insights director at Innova.

OCTOBER 2022 Q4 40
© savantermedia on Adobe Stock

It’s a significant shift, and it’s having a big impact on how companies plan for the future. In a recent Deloitte Global survey of 350 executives, 91% said their busi ness felt the impact of climate change, and 84% said they are personally concerned about the impact of climate change on their business.

There is no global standard for sustainability practices, and commercial bakeries run the gamut regarding individual progress for improving energy efficiency, reducing greenhouse gas emissions, improving water effi ciency and reducing waste. That said, there are several tools and resources that can help manufacturers determine where they are, where they need to go and how they need to get there.

Since this is a global issue that impacts every industry and individual on the planet, it’s helpful to take a step back

and look at the big picture, starting with the United Nations’ Sustainable Development Goals (SDGs). Also known as The Global Goals, this set of 17 standards tackles the world’s most challenging issues and outline targets to achieve by 2030.

They include an actionable framework — agreed upon by world leaders — to address environmental concerns includ ing affordable and clean energy, respon sible consumption and production, and clean water. But they also address human rights and social issues like health and wellbeing, gender equality, and safe and inclusive communities.

The SDGs are the cornerstone of Mexico City-based Grupo Bimbo’s ambitious new sustainability goals, which build on more than 15 years of sustainabil ity programs and projects. In the past few years, the company has been

COMMERCIAL BAKING41 CRITICAL ISSUES: SUSTAINABILITY
Nearly 25% of US commercial building space is actively benchmarking on Portfolio Manager, the Energy Star program’s online benchmarking tool.
Source: US Environmental Protection Agency

recognized by the Ethisphere Institute as one of the most ethical companies, as well as the first company in Mexico to receive clean energy certificates.

The strategy is based on three pillars: Baked for You, Baked for Nature and Baked for Life. Like the SDGs, Grupo Bimbo’s pillars take a broad approach to sustainability, one that focuses not only on the planet but also people and communities.

“The key ingredients are all linked to the purpose of the company, which is to nourish a better world,” said Alejandra Vázquez, Grupo Bimbo’s global sustainability VP. That includes promoting wellness through plantbased diets and nutritional diversity, becoming a net-zero carbon and zerowaste business, advancing regenerative agriculture, and improving the lives of its people and communities.

This broad approach to sustainability falls in line with today’s shopper. Accord ing to a survey conducted by The Confer ence Board in collaboration with The Harris Poll, consumers are increasingly expanding their definition of sustain ability to include issues like fairness and corporate citizenship.

“Our research with The Conference Board reinforces the unique sustain ability inflection point we’re seeing with American consumers,” said Rob Jekielek, managing director at The Harris Poll. “An organization’s environmental footprint and impact still matter, but treat ment of employees and the workforce is rapidly emerging as a new core pillar and proof point for showcasing an organiza tion’s sustainability impact today.”

Vázquez said using benchmarking tools was crucial to helping define short-, medium- and long-term goals. For

example, a target for achieving net-zero carbon emissions by 2050 was devel oped following Science Based Targets initiative’s (SBTi) framework. SBTi is a partnership between environmental non-profit CDP, the United Nations Global Compact, World Resources Institute (WRI) and the World Wide Fund for Nature (WWF).

Benchmarking also helped Grupo Bimbo assess what similar companies are doing and determine how to work together toward these larger global goals.

As a global company operating in 33 countries, it was also important for Grupo Bimbo to establish customized action plans based on environmental, social and governmental standards for each specific region.

“In each one of the organization’s regions, we define a specific roadmap for the overall goals that we need to reach as a company,” Vázquez said. “The speed and the way in which each will reach those goals will depend on the maturity [of sustainability standards in the country]. In some places, we are working toward renewable energy, and in other places, we are working toward electrical vehicles, but all of us are going to hit the goal by 2030.”

Like Grupo Bimbo, Los Angeles-based Aspire Bakeries is using the SDGs as a guidepost as well as broadening its approach to sustainability. Using inputs from internal stakeholders as well as brand, customer and employee expec tations, the company recently outlined five areas of focus which include people, food, planet, sourcing and communities.

The American Bakers Association (ABA) also has a history of meeting members where they are and supporting

As part of its sustainability pillars, Grupo Bimbo is working to become a zero-carbon and zero-waste business.
OCTOBER 2022 Q4 42
SUSTAINABILITY
Photo courtesy of Grupo Bimbo

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companies in their sustainability efforts. But the organization is also starting to think more holistically about sustain ability as the commercial baking sector becomes more willing to engage in targeted commitments.

“I think it’s time for us to revamp where we are and seek additional recom mendations for bakers to embrace,” said Rasma Zvaners, VP of technical and regulatory services at ABA. “We run the full gamut of large global companies to small- to medium-size companies that are more regional. Three years ago, you had some that were out front and willing to make statements about their goals, but there may have been some hesitancy from some of the small- and medium-sized companies that simply lacked the resources.”

Fast forward three years, and Zvan ers thinks bakeries are more inclined to commit to specific sustainability targets. That’s in part because of increased pres sure from major retailers like Walmart and Target to meet sustainability spec ifications, but it’s also about the reality of climate impacts (like drought in the Western US) on individual businesses.

One significant way ABA has helped support bakeries’ sustainability efforts is through its promotion of the Environmen tal Protection Agency (EPA)’s Energy Star certification. The national program recognizes participating bakery facili ties that improve energy efficiency by 10% or more within five years, and the top 25% of energy-efficient US manufacturing facilities receive the EPA’s Energy Star certification.

Fifty commercial bread and roll bakeries and 24 cookie and cracker bakeries have received the recognition since ABA began partnering with the EPA in

“For the first time ever, more consumers surveyed globally for Innova’s Lifestyle & Attitude Survey say health of the planet is their top global concern, rather than health of the population.”

2010. Of the 92 manufacturing plants recognized by the EPA’s Energy Star certification for superior energy performance in 2021, 42 were ABA member facilities, and their efforts resulted in an energy saving of just over 6 million MMBtu.

“Energy Star was an amazing first step for the sector and continues to be a strong program,” Zvaners said. “It has provided a base framework. For those that were starting to think about sustainability early on, it provided a cookbook of ideas.”

Portfolio Manager, the Energy Star program’s online benchmarking tool, has also proven to be an effective resource for commercial bakeries. The tool allows individual companies to input their facility’s energy uses, then calcu lates an energy performance score so they can see where they rank rela tive to their peers. Nearly 25% of US commercial building space is actively benchmarking on the platform.

Although the tool doesn’t allow users to identify competitors by score, it does help bakeries get a sense of where they are excelling and where they can improve based on where they stack up against their peers. Ultimately, that data can help inform strategy. And it can lead to significant cost savings, too.

Another program encouraging better sustainability practices is the US Department of Energy (DOE)’s Better Plants program. As part of the Better Buildings Initiative, Better Plants part ners with manufacturers, as well as water and wastewater utilities, to boost their competitiveness by improv ing energy and water efficiency and also reducing waste and greenhouse gas emissions.

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SUSTAINABILITY
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SUSTAINABILITY

Flowers Baking Co. of Batesville was recently recognized with a Better Practice Award for its energy effi ciency projects, which included boiler, compressed air, LED lighting upgrades, waste heat recovery and variable-fre quency drives for exhaust fans, among other projects. In total, the bakery reduced its annual energy use by more than 13,000 MMBtu.

“When planning equipment upgrades, Flowers Baking Co. of Batesville incorpo rated energy efficiency throughout the project design, reducing energy usage and costs long-term,” said Margaret Ann Marsh, VP of sustainability and envi ronmental at Thomasville, GA-based Flowers Foods. “Across the Flowers network, this program has become a case study in how to look at every operational upgrade project as an energy efficiency opportunity.”

Flowers’ efforts highlight a key takeaway: Reducing your environmental footprint isn’t just good for the planet; it’s good for business. Companies that lean into the challenge and lead with solutions come out with a competitive advantage.

Energy-efficient building improve ments are not the only way to get ahead of the pack, of course. Pack aging is one of the biggest hot-button issues when it comes to sustainability, especially from a consumer perspec tive. According to Innova’s Lifestyle & Attitude Survey, 20% to 25% of consumers adjusted their product choices for environmental reasons such as choosing food with environmen tally friendly packaging.

Karen Reed, global director of market ing and communications at Kwik Lok, said one of the biggest challenges when it comes to meeting packaging

sustainability goals in the US is the lack of federal regulation.

“There’s currently a patchwork of regula tory obligations, and that can be difficult for bakeries to navigate,” Reed said. “As more state legislation is passed, it will become increasingly challenging.”

Zvaners also said that packaging is top of mind right now for ABA members as they sort through state-by-state legislation, but she expects Congress to step in to set some general expectations — much like they did with GMO labeling — that level the playing field at some point in the next few years.

In the meantime, Reed said Kwik Lok is focusing on developing products that give companies options, depending on what their current sustainability require ments and goals are.

“We’re trying to develop a portfolio of options, where people can choose what

works for them right now, knowing that that is going to change rapidly,” she said. “We are paying attention to what’s happening with material science and with regulation, and we see more change on the horizon.”

They say that change is the only constant in life. And with that, consumers will no doubt expect faster progress moving forward. That includes commercial baking companies expanding the defi nition of sustainability and taking a more holistic approach when it comes to goal setting. It also means using competition as a driver for innovation … while keeping the larger picture in mind.

“Success hinges on collaboration,” Reed said. “This is not something any one company’s going to do by themselves. We have to change the whole system. We have to change how we approach our work. We have to create infrastructure, both in our companies and in the places we live.” CB

OCTOBER 2022 Q4 46
© G. Lombardo on Adobe Stock Sustainability is not a one-size-fits-all solution and requires collaboration among customers, vendors and leadership.

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The Old World’s Enormous Impact

Time-honored traditions still shape the modern bakery process.

48
OCTOBER 2022 Q4

—Left

Fermentation, a crucial element in baking, has and continues to evolve as bakery needs and consumer interest shift.

Where there is civilization, there is fermentation. From the skin of a grape to the palm of a hand, yeast surrounds us always. Humanity has managed to harness this nearly invisible force since as far back as 7000 BCE in Neolithic China, where evidence of an alcoholic beverage made from fermented fruit, honey and rice was discovered. And whether yeast is acquired in the wild or at the nearest grocery store, people have been using it to enhance flavors and reap benefits for thousands of years.

That starter in a bakery’s troughs of the fermentation room harken back to when sourdough was likely discovered — at a time when bread was likely a flat cake with ground seeds — and wild yeast from the surrounding area drifted into the mixture.

In early societies, fermentation was mainly seen as a way of preservation: a necessary survival tactic in the face of extreme conditions. It wasn’t until 1856, when French chemist Louis Pasteur correlated yeast with fermentation that fermentation became somewhat normalized by society. Commercial ized versions of yeast resulted in baked goods with lighter texture and quicker rise time … but with blander flavor. It was, unsurprisingly, around this time that commercial baking companies such as Wonder Bread first began production.

Sourdough — and its starter — is most likely what comes to mind when fermentation intersects with baking. Sourdough starter is composed of lactic acid bacteria and wild yeast, which feed on the carbohydrates in waterhydrated-flour when allowed to ferment and can be used to add dynamic flavor to a variety of baked goods such as pancakes, rolls, croissants, bread, pizza, bagels, risen cakes and so on.

PRODUCT

While warmer environments speed up the leavening process, many commercial bakeries — whether a small operation or a multi-million-dollar industry leader — often prefer a longer, colder fermentation period for their baked goods.

“We feel that the slow, cool fermentation times really make that natural yeast work a little bit harder, and when that happens, it brings complexity,” said Jonathan Davis, culinary innovation leader for Los Angeles-based La Brea Bakery, an Aspire Bakeries brand. For years, La Brea Bakery has been a leader in the world of artisan-style breadmaking, first opening in downtown Los Angeles as a small retail shop in 1989. Since then, it has become one of the top artisanal bread suppliers in the nation. Davis has been on the La Brea Bakery team for nearly 30 years and has seen firsthand the benefits of the bakery’s 24-hour ferment on its sourdough.

Sam Zeitlin, owner of Chicago-based Zeitlin’s Delicatessen, a modern Jewish deli, also prefers cold fermentation.

“Our sourdough bread sits on average 30 hours before being baked using Dutch ovens,” Zeitlin said. “Each bagel sits for two days in our fridge before being boiled and baked. We allow the bagels to be proofed without covering so they achieve a robust crust.”

However, some sizeable commercial bakery operations do not participate in a long ferment, despite its essential aid to flavor and texture development. Rather, they rely on a variety of different methods to achieve similar results, all in the name of efficiency.

A longer ferment usually requires time and space, and those factors can ulti mately impact profitability.

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DEVELOPMENT: FERMENTATION
“We’re starting to get really interesting consumer questions like, ‘How long is your fermentation?’
… Those questions would never have come up before [the pandemic].”
Jonathan Davis | culinary innovation leader | Aspire Bakeries

“Some commercial bakeries will use vinegar to enhance the sourdough flavor or rely on bought-in ingredients as a shortcut,” Davis suggested.

But these days, consumer demand leaves little room for shortcuts. Despite rising inflation costs, people seem willing to pay more for premium artisan breads that often employ the longer methods. In March 2022, overall bakery department sales rose 10.2% vs. the previous year, according to IRI data.

In a recent trends report from the Inter national Dairy Deli Bakery Association, despite cheaper options in the bread aisle, many consumers are willing to spend the extra dollar or two for attri butes like health and flavor, even in an inflationary environment.

It’s becoming increasingly important to make every piece stand out.

Essential to that is fermentation and, specifically, yeast. Larger companies typically use commercial yeast — either in combination with sourdough starter or in place of it — to produce their baked goods. It’s more easily controlled, requires less time and is more read ily available. While a higher proportion of commercial yeast speeds up the fermentation process, it can also result in less flavor development. However, some bakeries have managed to find a balance.

“We use both non-GMO commercial yeast and sourdough starter, but gener ally less commercial yeast because of the starter,” Davis said. “For example, we like to add sourdough starter to our

French bread because it adds more flavor complexity.”

Zeitlin has also managed to find that ideal balance between sourdough starter and commercial yeast.

“At Zeitlin’s, we use a little sour dough starter in all our bread,” he said.

“We will also add commercial baker’s yeast to our bagels, challah and babka. We like adding instant yeast as a way to provide a more consistent, softer product. This provides the desired texture we want.”

In addition to a renewed interest in artisan-style bread, consumer behavior is trending toward a focus on foods with functional benefits and overall gut health. The impact of fermented food on microbial diversity in the gut and

OCTOBER 2022 Q4 50 FERMENTATION
Yeast is an essential part of fermentation, which is a critical process for quality artisan bread production. © Dmitry Knorre on Adobe Stock

DID YOU KNOW LESAFFRE IS MORE THAN YEAST?

Do you know about our ability to extend the shelf life of pita from 10 to 21 days? Or that, every day, our expert technical team solves bakery formulation challenges at our Baking Centers around the country? Did you know that Lesaffre has eliminated the need for susceptor boards from microwaveable pizzas and flatbreads? That Lesaffre’s ingredients make tortillas more rollable and enjoyable, all with a clean label?

You may not know Lesaffre for the baking challenges we’ve helped customers overcome — but you’ve likely enjoyed the result in the form of a bread, soft pretzel, snack cake, pizza, donut, or other baked delight.

You may know Lesaffre for our world-class baking yeast and 167-year heritage, but you may not be familiar with our elite technical team and the other innovative ingredients we’ve developed.

Get to know Lesaffre. You may know us for yeast. Now know us for so much more.

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overall health is unparalleled, with sourdough and other fermented foods said to aid in digestion as well.

“Slowly fermented sourdough — done the traditional way with starter — imparts more health benefits to the final loaf of bread because the slow action of bacteria and yeast help make the grain in the bread more digestible, much like soaking or sprouting beans,” explained the founders of Yeemos, a family-run company that produces food cultures.

Likely born out of pandemic-induced isolation, many people began started making their own sourdough as the DIY bread craze skyrocketed.

Although some commercial bakers worried that fewer consumers would be purchasing bread if they were making it at home, an opposite phenomenon actually occurred.

“We’re starting to get really interesting consumer questions like, ‘How long is your fermentation?’ and ‘Where do you get your flour from?’” Davis noted. “Those questions would never have come up before. [After making bread on their own], people can appreciate how challenging it is and how consistently we’ve done it for more than 30 years. It’s not easy.”

Sourdough’s popularity, combined with renewed nostalgia, has resulted in many bakers returning to — and finding inspiration from — ancient breadmaking techniques and natural leavening methods.

“There is a lot of interest at the moment in returning to some old varieties of grain that have long since disappeared,” said Stephen Hallam, brand ambassador for Dickinson & Morris and chair of judges

for the Tiptree World Bread Awards, during Troubleshooting Innovation, a Commercial Baking podcast. “But they’re giving different textures to bread. They’re giving different flavors, different appearances. And there’s consumer demand for that.”

Some bakers, for example, are exper imenting with an heirloom wheat flour called White Sonora Wheat, which dates back to the 1600s. This consumer trend has led to experimentation among industry leaders as well.

“We are constantly experimenting with flavor profiles,” Davis said. “A lot of the things we’re looking at are alternative

flours. When we first started, we had one bread flour. Now there are endless variet ies of flours, from all these grains that are available now. And this all greatly impacts the fermentation process.”

Whether people truly yearn for a taste of the past or simply the nuanced complexity of a cold fermented loaf of bread, one thing will remain true: The fermentation process has stood the test of time, and it cannot be bested or cheated. It is something communities have always known and a concept that has been passed down from generation to generation. After all, anything truly excellent requires time, energy and plenty of patience. CB

OCTOBER 2022 Q4 52 FERMENTATION
The pandemic’s DIY bread craze spurred consumer interest in the fermentation process for foods like sourdough. © kaninstudio on Adobe Stock

CONTROL

THE WAY THROUGH.

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Back to Business

IBIE 2022 reunites the industry, stronger than ever.

When the bread was cut on Sept. 18 in Las Vegas, the wait for the muchanticipated International Baking Industry Exposition (IBIE) was finally over. Although the show didn’t lose a moment of its three-year cycle — the last Baking Expo having taken place in October 2019 — the COVID-19 pandemic wreaked havoc on nearly every tradeshow in the world, leaving the baking industry to beg the question, “What will happen to IBIE?”

But after a three-year hiatus from traditional in-person events, IBIE bounced back, stronger than ever.

With nearly 20,000 registered attend ees and more than 800 exhibitors, IBIE flooded the North and West Halls of the Las Vegas Convention Center.

After spending the better part of the pandemic working inside strict safety protocols that left most interaction with suppliers to be done remotely, bakers

showed up in force with a record 25% increase in attendance.

Despite continuing international travel challenges due to restrictions still in place for several countries, international baker attendance increased 34% over 2019. Hailing from more than 105 coun tries, international registrations made up more than 27% of baker attendance, with the largest participation from Brazil, Canada, Colombia and El Salvador —

COMMERCIAL BAKING57
All photos courtesy of IBIE The ceremonial “bread cutting” marked the open of IBIE and was done by Jorge Zarate (left), IBIE 2022 vice-chair, and Dennis Gunnell, committee chair, who were joined by members of the IBIE 2022 planning committee.
IBIE PERSPECTIVES

IBIE PERSPECTIVES

and a record-setting delegation from Mexico.

“IBIE 2022 has exceeded all expecta tions,” said Dennis Gunnell, IBIE chair and president of Formost Fuji Corp. “The Baking Expo has a long history of championing innovation aimed at the changing needs of our bakers, from the advancements on the show floor and IBIEducate presentations to the high-quality buyers walking the aisles.”

Known as the largest onsite tradeshow education offering, IBIEducate delivered more than 100 sessions with nearly 200 speakers, including a full day dedicated to education on Sept. 17 prior to the show floor opening.

Topics ranged from hands-on work shops to seminars centered on business, marketing, plant operations, formulat ing and more. Hour-long sessions took deep dives, while QuickBITES offered attendees 20-minute presentations with insights into some of the most critical issues facing the industry today.

Jordan Winter, creative director for Avant Food Media (parent company to Commercial Baking), walked attend ees through the main components of B Corp certification, asking baking indus try companies an important question: Could you be a B Corp and not know it?

A total of 61 demos took place through out the show floor in both halls.

Two new show features — the Sanitation Pavilion and Cannabis Central — proved to be hits with attendees, with demonstrations livestreamed from Cannabis Central.

Influencers and celebrity bakers including Buddy Valastro, Paulina

Abascal, Coinneach MacLeod (The Hebridean Baker) and more gave demonstrations to standing-room-only crowds in the RBA Bakers Center.

After show floor hours, celebrity pastry chef Duff Goldman performed with his all-chef band, Foie Grock, during Rockin’ Pint Night, presented by AB Mauri. The American Bakers Association (ABA)’s NextGen Baker Forum — sponsored by AB Mauri, Lesaffre, B.C. Williams, Shick Esteve and the Society of Bakery Women (SBW)

— welcomed four esteemed industry CEOs for a panel discussion. Cordia Harrington, CEO of Crown Bakeries; Paul Bakus, president, North America of Puratos; Ryals McMullian, president and CEO of Flowers Foods; and Tyson Yu, CEO of Aspire Bakeries shared their insights and inspiration on leadership during an era of unprecedented change.

“I loved hearing about the challenges each of those CEOs have had to over come, and how those challenges have helped them grow as leaders,” said Lili Economakis, division VP for Aspire Bakeries and NextGenBaker co-chair.

OCTOBER 2022 Q4 58
Attendees had a wealth of education and content to round out their IBIE experience.

Thanks for stopping by to see us at IBIE!us at IBIE!

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Special events, including Donuts with Dawn, took place before the show floor opened. The women’s networking event, hosted by Dawn Foods, showcased commentary from Harrington, along with Carrie Jones-Barber, Dawn Foods’ CEO; Lee Sanders, SVP of government rela tions and public affairs and SBW presi dent; and Brittny Stephenson Ohr, direc tor of product management for Sugar Foods Corp. and chairman of the board for the American Society of Baking.

Other extracurricular happenings included the Wheat Foods Council’s 50-year celebration, where YouTube sensation chef Gemma Stafford presented a livestream demonstration with tips on how to maximize social media presence and a sneak-peak at her newest cookbook, Bigger, Bolder Baking

Bakers showed up in force with a record 25% increase in attendance.

As bakers grapple to keep up with consumer pendulum swings, a wealth of research was presented during the show, including “Life Through the Lens of Bakery,” ABA’s most recent study conducted by 210 Analytics and sponsored by Corbion.

“It doesn’t matter if people buy a lot of baked goods or just a couple — or what generation they are,” said AnneMarie Roerink, principal at 210 Analyt ics and author of the study. “The important thing is that there’s a permis sibility for baked goods, and that’s a really important starting point from which to build.”

Access to the study is free for ABA members and available for purchase for non-members.

OCTOBER 2022 Q4 60
IBIE PERSPECTIVES
Cannabis Central, one of two new show features that debuted at IBIE 2022, included demos that were livestreamed at various times throughout the show.

IBIE PERSPECTIVES

TIPTREE WORLD BREAD AWARDS WINNERS ANNOUNCED

For the first time, the Tiptree World Bread Awards were judged and presented at IBIE. Winners were announced in 16 categories.

Overall Winner: Glorious Bastard by Guy Frenkel, Céor (Santa Fe Springs, CA)

Home Baker: Sprouted Wheat with Figs and Pecan Loaf by Richard Sperry (Salt Lake City, UT)

Specialty Sweet: Pistachio and Cherry Panettone by Diego Cubas, Wynn Las Vegas, F&B Encore (Las Vegas Valley, NV)

Specialty Savory: Forbidden Rice and Sesame Loaf by Sandeep Gyawali, Miche Bread (Austin, TX)

Gluten-Free: Rye-less Rye Buckwheat Sourdough by Mario Librandi, Vegan Mario’s (Oakview, CA)

Pretzel: Bayern Pretzel by Johann Willar, Wynn Las Vegas (Las Vegas)

Challah: Leavened Challah by Johann Willar, Wynn Las Vegas (Las Vegas)

Bagel: Jerusalem Bagel by Khawla Khalifa, Le Paton (Rancho Cucamonga, CA)

Flatbread: Pane Alla Pala by Michael Kalanty, Delfina Restaurants (San Francisco)

Burger Bun: Heirloom Brioche Buns by Guy Frenkel, Céor (Sante Fe Springs, CA)

Ciabatta: Pane alla Pala by Michael Kalanty, Delfina Restaurants (San Francisco)

Baguette: Baguette Tradition by Stephane Grattier, Boulangerie Christophe (Georgetown, Washington DC)

Wholewheat/Wholemeal: Hill Country Hundo by Sandeep Gyawali, Miche Bread (Austin, TX)

Sourdough: Glorious Bastard by Guy Frenkel, Céor (Sante Fe Springs, CA)

People’s Choice: Michelle Nicholson, The Flour Girl (Hebron, CT)

Tiptree Showstopper USA: Brioche feuilletée, by Rich Gardunia, Crave Kitchen Bar (Eagle, Idaho)

As labor shortages persist, diversity, equity and inclu sion (DEI) remains top of mind for baking companies throughout the industry. ABA and BEMA have teamed up with their respective working groups and task forces to bring awareness and share best practices for tapping into DEI initiatives. During the Expo, representatives from the two groups participated in a “fireside chat” in the BEMA-ABA booth as well as on a panel during IBIEducate programming.

Commercial baking companies today have more multi-generational environments than perhaps at any other time. As roughly a quarter of companies (26%) are planning to start educational programs around DEI, according to ABA research, buy-in has become critical.

“In order to get that buy-in, you have to listen to what your people are saying,” said Nathan Norris, director of DEI for Highland Baking Co. and panelist for the ABA and BEMA DEI discussions. “Then you can start building procedures based off of that. It’s the first step to get you on your way for the journey.”

Other panelists included Felisa Stockwell, VP of global people and culture for Dawn Foods, and Christy Pettey, chief people officer for Kwik Lok.

As the world finds more ways of returning to normal, representatives from the iba trade fair — which has a strategic partnership with IBIE — announced its return to in-person during the show, set for Oct. 22-26, 2023 in Munich.

Despite the pandemic’s seemingly insurmountable obstacles, IBIE 2022 was, by all measures, a notable success. Gunnell attributed this success to the enduring commitment of the baking industry.

“During a time when trade events are getting a fraction of their pre-pandemic participation, our industry showed up,” he said.

IBIE 2025 is set for Sept. 13-17 in Las Vegas. The plans are currently underway under the leadership of commit tee chair Jorge Zarate, SVP of global operations for Grupo Bimbo. CB

OCTOBER 2022 Q4 62
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Big dollars in small packages

Total Snack Cakes Dollar Sales*

DOLLAR SALES ($ IN BILLIONS)

CHANGE VS. A YEAR AGO

TOTAL

FINGER SNACK CAKES

SNACK CUPCAKES

ROLL SNACK CAKES

Total Snack Cakes Unit Sales*

CHANGE VS. A YEAR AGO

TOTAL

FINGER SNACK CAKES

SNACK CUPCAKES

ROLL

Delicious, convenient and buoyed by nostalgia, snack cakes appeal across generations. Category growth saw a peak in 2020 when snack cakes were sought out as a product of choice. Nearing a post-COVID era, the cate gory is holding its own with $2.03 billion in sales, a 14.1% change vs. a year ago. Unit sales registered 854.10 million, a 0.8% change vs. a year ago.

Finger snack cakes, the most popular form, saw dollar sales of $1.25 billion, a 16.1% change vs. a year ago. This was followed by snack cupcakes at $482.63 million, an 11.4% change vs. a year ago.

Like many categories across the snack ing landscape, snack cakes battle several factors, including unreliable avail ability and inflationary impacts. Likewise, manufacturers are facing record rising input costs, supply chain disruptions and continuing labor issues.

Two years after its peak, the snack cake category is one of many facing the impact of tightening economic belts, partic ularly among lower-income consum ers and those with larger households, the largest consumers of snack cakes. This makes analysis of the category increasingly complex, said Sally Lyons Wyatt, executive and practice leader, client insights for IRI.

CATEGORY OUTLOOK: SNACK CAKES
COMMERCIAL BAKING Source: IRI OmniMarket Integrated Fresh | Latest 52 Weeks Ending Sept. 4, 2022 * Not all product types listed. 65
OTHER SNACK CAKES
%
$2.03 $1.25 $0.50 $0.20 $0.07 14.1% 16.1% 11.4% 10.5% 11.9%
SNACK CAKES OTHER SNACK CAKES UNIT SALES ($ IN MILLIONS) %
854.10 528.19 196.13 86.62 25.31 0.8% 3.4% 0.1% -8.8% 0.8%

“It’s not that consumers aren’t purchas ing snack cakes,” she said. “It’s that consumers must make a choice between purchasing snack cakes and other grocery essentials.”

Because of its convenience and price point, snack cakes index well among two-person households (53%) and middle-income consumers (40%) with stronger saturation among boomers and Generation X. Brand recognition in the category is particularly strong with the top five forming 75% of dollar sales followed by some private label options. A report published by Statista in June found that 74.2 million Americans ate Little Debbie snack cakes in 2020, according to data from a November 2020 survey.

Faced with having less spending money in their pocket, consumers are having to make more strategic choices. That translates into fierce competition for those discretionary dollars in stores and online. The donut category, one of the biggest snack cake competitors, is growing. Seeking out different dayparts to serve, donut producers have turned to innovation to capture new audiences.

For example, donuts with caffeine offer applications during multiple dayparts. Another surprising competitor, rice popcorn cakes have seen growth in part because of the product’s flavor range and healthier profile. But while some consum ers intend to make healthier choices, this is not the majority of buyers in this category. This is evidenced by limited growth regarding claims such as calories per serving, low-fat and plant-based.

From a channel perspective, 2022 has been a banner year for dollar sales. Strong dollar sales with lower units and volume are representative of

Finger Snack Cakes Dollar Share By Brand

HOSTESS: 24.3%

MCKEE FOODS: 32.9 %

consumers spending money on the product but reducing the number of items they buy overall.

In the snack cake category, mass retail is thriving with dollars, units and volume all on the rise. Meanwhile, the dollar channel is doing reasonably well, albeit with some struggles. Lyons Wyatt recommended those in the mass and dollar channels look closely at assort ment and pricing to make sure they’re the right growth engines in terms of dollar sales and volume sales.

The convenience channel is also seeing strong dollar growth but struggling a bit on unit and volume sales. Drugstore is also driving strong dollar growth.

With a nearly 15% uptick in dollar sales, the snack cake category seems to be faring better than some other

GRUPO BIMBO: 10.4%

BON APPETIT DANISH: 7.4%

FLOWERS FOODS: 6.5%

STARBUCKS: 3.5%

HORIZON: 3.3%

MONDELEZ: 3.2%

PRIVATE LABEL: 2.9%

HERSHEY: 1.9%

BRANDS NOT LISTED: 3.7%

CATEGORY OUTLOOK: SNACK CAKES
OCTOBER 2022 Q4 66
Source: IRI OmniMarket Integrated Fresh | Latest 52 Weeks Ending Sept. 4, 2022
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The snack cake category is holding its own with $2.03 billion in sales, a 14.1% change vs. a year ago.

snacking categories, according to Lyons Wyatt.

Companies like Collegedale, TN-based McKee Foods — manufacturer of Little Debbie and Drake’s — are capturing interest through influencers. Social media bloggers are using snack cakes as the foundation of their party treats. For example, the Party Pinching blogger uses Little Debbie snack cakes to create seasonal offerings like Fudge Round pilgrim hats, Star Crunch turkeys, Pump kin Spice Latte rolls and Nutty Buddy fall snack mix. Drake’s has capitalized on the non-edible side of nostalgia by selling branded merchandise like t-shirts, cups, socks and wrapping paper emblazoned with the company’s signature cakes.

It’s also important for brands to take notice of label-conscious consumers. Los Angeles-based Aspire Bakeries’ Otis Spunkmeyer brand touts snack cakes made with “No Funky Stuff,” includ ing products that are free from HFCS, PHOs and artificial flavors and colors.

Mexico City-based Bimbo Bakeries manufactures a variety of homestyle pound cakes, muffins, Nito (a chocolate

cream-filled sweet roll with icing) and mantecadas (sweet Mexican muffins.)

Attention spans can be short, so it’s important that snack cake brands continually find new ways to capture consumer attention. Leaning into limited-time offers (LTOs) can keep the category fresh and add a touch of ingenuity to its tried-and-true offerings.

Lenexa, KS-based Hostess Brands is a key LTO player with its prolific Twinkie offerings. The signature sponge cake receives a timely twist with an infusion of pumpkin spice-flavored crème from September to November; red, white and blue sprinkles from May to July; mixed berry crème from December to February; cotton candy-flavored crème from February to April; and a tropical fruit-flavored crème filling in the summer months. Other Hostess LTOs include S’mores CupCakes during June and July and Iced Pumpkin CupCakes in the fall.

That said, product innovation can be greatly impacted when tightening finances also mean fewer consumers seek out premium snack cakes. Premium cakes like Starbuck’s Cinnamon Coffee

Cake, Iced Lemon Loaf, Pumpkin & Pepita Loaf, and Banana Walnut & Pecan Loaf are minorities in the category.

“When looking at price and units, there are some products that can command higher prices, but it’s small compared to a Little Debbie or Hostess-type snack cake,” Lyons Wyatt said. “There is room for premiumization in the category, but retailers and manu facturers need to determine if premium is the best way to go. If consumers see these premium products as a reward, it could work.”

With consumers being more care ful about where and how they spend their food dollars, now is a good time to put more toward pack plans and messaging, as well as tapping into sampling to entice consumers, accord ing to Lyons Wyatt.

“Message up what you’re providing, and do this across the day because late night and morning continue to be opportunities for growth,” she said. “Look at the size and assortment to make sure it’s the right mix for the right consumers at the right place.” CB

CATEGORY OUTLOOK: SNACK CAKES
OCTOBER 2022 Q4 68
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Innovation despite headwinds

Total Crackers Dollar Sales*

TOTAL

OTHER CRACKERS

CRACKERS W/ FILLINGS

GRAHAM CRACKERS

SALTINE CRACKERS

DOLLAR SALES ($ IN BILLIONS) % CHANGE VS. A YEAR AGO $8.74 $6.44 $1.19 $0.55 $0.53

Crisp, crunchy and infinitely snack able, crackers are seeing an uptick in innovation across the board. But while dollar sales in this category were $8.74 billion, a 9.5% sales change vs. a year ago, unit sales were 2.80 billion, down by -2.9% vs. a year ago.

Total Crackers Unit Sales*

UNIT SALES ($ IN MILLIONS)

CHANGE VS. A YEAR AGO

TOTAL

OTHER CRACKERS

CRACKERS W/ FILLINGS

GRAHAM CRACKERS

SALTINE CRACKERS

Crackers attract a consumer segment that’s interested in not only snacking but also elements of health and wellness. This is particularly true when the crack ers contain ingredients such as multi grain flours, legumes, ancient grains and protein. This element of versatility also keeps crackers a staple on many grocery lists. Purchases are strong among households of two or fewer people. Generationally, this includes boomers, followed by Generation X and millenni als, with more purchases made by larger households and those with an upper per capita income of at least $100,000.

But continuing inflationary pressures means snacking is taking a hit across the board as consumers ration their spend ing dollars. IRI’s report “Driving CPG

Growth through an Economic Downturn” found that consumers are unfamiliar with this level of inflation in food and shelter, two basic necessities.

With close to 30% of income going toward home payments, consumers will increasingly trade down to essentials

CATEGORY OUTLOOK: CRACKERS
COMMERCIAL BAKING
71
9.5% 9.6% 9.6% 10.8% 8.6%
%
2,776.20 1,881.08 519.12 156.63 207.84 -2.9% -3.0% -1.9% -2.0% -4.6% Source: IRI OmniMarket Integrated Fresh | Latest 52 Weeks Ending Sept. 4, 2022 * Not all product types listed.

but also trade up to affordable luxu ries when the opportunity arises. This includes seeking deals and convenience, as well as shopping value channels with a preference for smaller sizes and lower-priced brands.

Despite the difficulties from a perfect storm of supply chain disruption, rising inflation and considerable input costs, crackers are generating growth over all from a dollar perspective, despite declining in unit sales. A prevalence of claims, including callouts of calories per serving, vegan/vegetarian and high/ specific protein amounts, support those dollar sales gains. Other claims still doing well from a dollar perspective include gluten-free, all-natural and whole grain, but these products have varying unit and volume growth. However, omega, a minor claim, is gaining traction by touting support of healthy brains.

Smile-inducing Goldfish crackers made by Norwalk, CT-based Pepperidge Farm, are also taking on a healthy hue with their Colors Cheddar crackers in red, red-orange, orange and green. Made with dried vegetable puree and juice concentrate, the Goldfish crackers contain one-third serving of tomatoes or carrots, with the carrot variety consid ered a good source of vitamin A.

During the fall season, crackers have also proven to be a game day MVP with products like football-shaped Town House Game Day Dippers made by Battle Creek, MI-based Kellogg Company. The dippable crackers are embossed with football-related seasonal patterns. Crostini and water crackers are also generating dollar growth but not from a unit perspec tive. The versatile crackers play a foundational role in charcuterie boards, which find favor at both casual and formal events.

Familiar snacking favorites in a dippable format are also making positive waves. Kellogg’s Club Crisps offer a wavy twist on Club Crackers in Sea Salt, Ranch and Sweet & Salty, the first Club sweet and savory flavor featuring caramelized sugar and a pop of salt. Kellogg is also finding success from the expansion of its crispy Cheez-It Snap’d line in Double Cheese, Cheddar Sour Cream & Onion, Jalapeño Jack and Barbecue, and new Scorchin’ Hot Cheddar varieties.

Best sellers in the category are often flavors that have stood the test of time. Sea salt continues to do well with a 26% dollar sales increase and 8.4% unit growth. Honey, another top seller, has experienced a 16% gain in dollar sales and 1% unit growth.

Flavor combinations are also doing well. Olive oil and sea salt saw growth along with rosemary and sea salt. Another emerging element is the call out of the kind of sea salt. For instance, Mediterranean sea salt is driving double-digit sales. Another growing attribute is baked claims with “ovenbaked” as a twist on the familiar callout. While popular, oven-baked remains a smaller claim attribute compared to baked.

In this unprecedented time, product options are often more limited, partic ularly if what consumers want is out of stock or the price point has grown too high. The economic crunch is in part responsible for driving a preference for particular sizes. Multipacks, which were wildly popular during the height of the pandemic, are still doing well. But what’s driving sales now is the family size, which has seen growth across dollars and units. Packages with bitesized crackers are also experiencing significant growth alongside party sizes, which are growing in dollars and units.

Dollar sales in the cracker category were

billion, up

from a year ago, but unit sales dropped

CATEGORY OUTLOOK: CRACKERS
Source: IRI OmniMarket Integrated Fresh
OCTOBER 2022 Q4 72
$8.74
9.5%
-2.9%.

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Top [All Other] Cracker Brands by Dollar Sales

Source:

“Dollar sales will continue, but when look ing across the category, growth will be tough from a unit and volume perspec tive,” said Sally Lyons Wyatt, executive and practice leader, client insights for IRI. “Everyone will need to look at channels and see what’s winning and determine what types, sizes and flavors are appeal ing to consumers.”

Limited-time offers (LTOs), if executed well, offer another way to spur growth within specific channels. Co-partnering products generally do well because they drive interest and novelty, Lyons Wyatt suggested. A popular LTO, then, begs the question if the SKU should remain an LTO or if it would benefit from being added to the regular product lineup.

Past successes between Campbell Soup Co., parent company of Pepper idge Farm, and McCormick & Co. include Old Bay Seasoned Goldfish crackers LTO. The combination of Goldfish and Old Bay’s blend of 18 herbs and spices demonstrated that Goldfish can be

Nabisco

$1,369.20 MILLION

Cheez-It

$1,355.10 MILLION

Pepperidge Farm

$1,131.78 MILLION

Triscuit

$401.55 MILLION

Keebler

$327.50 MILLION

enjoyed by all ages. The companies also partnered on the well-received Frank’s Red Hot Goldfish LTO in 2019, creating the first spicy Goldfish cracker.

With a category poised to surprise and delight, the question remains if consum ers will have the money to spend on these items or if those funds must go to more pressing purchases. Lyons Wyatt recommended retailers emphasize the number of uses for crackers throughout the day with sampling opportunities to induce purchasing.

It could be worthwhile for brands to leverage prior recession lessons: Attract with multifunctional products, use premium positioning and promote small indulgences.

“It’s a channel game,” Lyons Wyatt concluded. “Therefore, it’s important to be where consumers are when they are shopping and to use personal ized shopping and tactics to capture consumer attention.” CB

CATEGORY OUTLOOK: CRACKERS
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Tiny ... but mighty

As schools return to in-person learning, the long-held tradition of lunchtime treat trading remains, with the ever-valuable snack cake continuing its reign in cafete rias across the country.

Not to mention, with an uptick in travel for all ages and a spike in snacking culture driven by the COVID-19 pandemic, consumer interest in snack cakes aligns with rising interest in individually wrapped, convenient snacks. Tiny but mighty, the sweet goods in this category have seen steady loyalty — and growth — from consumers, even in the face of further challenges like inflation.

In its own proprietary research, Lenexa, KS-based Hostess Brands has seen this continued interest in snack cakes and a rise in snacking to further expand its product portfolio and accommodate for a wider range of consumer interests. Known for its host of products that induce nostalgia and fix a craving for some thing sweet, the company has not only expanded its offerings in unique ways but also played off their own creations to spur the next snack cake innovation.

“We know consumers increasingly are looking for snackable, shareable treats that offer a sweet reward without a mess,” said Tina Lambert, VP of the Marketing Center of Excellence for Hostess. “We saw an opportunity to reimagine and recreate some of our most-loved snacks and turn them into a new format that can

snacking or placed in a lunch box for a surprise moment of joy.”

Enter Hostess’ latest product: Bouncers. Designed to match current consumer needs and interests, the bite-size snack cakes pull inspiration from the brand’s most iconic products and flavors: original Twinkies, chocolate Ding Dongs and cinnamon Donettes. As a result, Hostess’ hybrid innovation provides consumers with a shareable, micro variation of a beloved product consumers already recognize in a new package that lends to the need for travel-friendly snacks.

of its products, whether it be seasonal offerings like Halloween-inspired choco late CupCakes topped with orange frost ing or pop-culture-influenced sweets like $TWINKcoin, its take on the rise of cryptocurrency with a classic Twinkie converted from its standard finger cake form to a medallion shape.

While snack cake category strong holds like Hostess retain their spot in lunchrooms and snack cabinets, emerging brands are also present ing convenient ways for consum ers to feed their sweet tooth. New from across the pond, UK-based

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CAKES

Mr. Kipling, a Premier Foods brand, has found its place in the snack aisle of US Target retailers nationwide.

Currently, American consumers can choose between brightly decorated flavors including Vanilla; Unicorn Cake, its vibrant pink, limited-time doppelganger; Lemon, which features the acidic citrus flavor from frosting to filling, and more. The individually wrapped cake slices fall in with American snack cakes by match ing an increased demand for smaller pre-portioned products.

“We have heard from consumers that the individually wrapped packaging allows the product to stay fresher for longer and it helps their portion control,” said Diana Horwitz, US general manager for Premier Foods.

Premier Foods has also been able to balance product freshness and environ mental impact with individual packaging. Through the pod packaging that envel ops each cake slice in recyclable plastic, Horwitz noted, the company’s products can retain their quality while Premier Foods lessens its environmental impact.

The continuing issues stemming from supply chain disruption and staffing shortages leave a bitter challenge for bakery manufacturers as they stretch operations thin to keep shelves stocked with their products. Lambert noted that like many others in the industry, supply chain problems and ingredient short ages have been tough to navigate.

“We’ve had to become more agile in the past few years to address external and

internal challenges,” Lambert continued. “When we’ve encountered supply chain challenges sourcing certain ingredients, we’ve had to remain incredibly nimble on our production time. If we haven’t had a necessary ingredient on-hand to produce one snack, we’ve flipped our production lines to instead bake other snacks while we wait on the ingredients needed for others.”

Hostess has also had to stay flexible on delivery dates and timing to continue a consistent production level. Supporting its workers has also been at the front of mitigating these challenges. Hostess recently gave its bakery and warehouse employees a second bonus of up to $1,000 per person as gratitude for their work during the challenges the industry has faced over the past few years.

OCTOBER 2022 Q4 78
Mr. Kipling entered the American snack cake market with three bright flavor varieties. Photo courtesy of Mr. Kipling
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Adapting to evolving consumer needs, especially when entering a new geographical market, keeps snack cake manufacturers like the team behind Mr. Kipling heavily focused in R&D. With its recent entry into the US market, Horwitz shared that a key challenge Premier Foods faced in bringing Mr. Kipling products across the pond was not only adapting to local demands but also creating products that meet or exceed the expectations Americans have for their sweet treats.

“We have carried out extensive consumer research in the US to inform our R&D and innovation pipeline, not only in terms of flavor but format too,” Horwitz said. “We’re fortunate our product format and flavors resonate well across multiple markets, and we are continuing to develop bespoke US products to ensure Americans can find their favorite flavors, tailored to a US palette, in our Mr. Kipling range.”

This research also extends into knowl edge regarding wider-spread trends in food such as sustainability and flavor innovations to retain relevance into the company’s future.

Beyond adding some portion (and impulse) control for consumers, indi vidually packed snack cakes provide convenience for the increasing popular ity of snacking. Lambert shared that the company’s research indicates consum ers are still grazing throughout the day, which is guiding Hostess to focus product development on when those snacking moments occur.

“We see the ‘morning sweet start’ and ‘afternoon sharing’ snacking occasions as two of our biggest opportunities for growth,” she said. “Research shows that

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CATEGORY INSIGHT: SNACK CAKES
Photos courtesy of Hostess Brands
“Whenever we develop a new product like this, we aren’t building a new bakery to support it; we’re making sure it can be created on our existing lines.”

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some consumers forego sitting down for a regular meal and are instead opting for snacking throughout their day, looking for snacks that are no-mess and resealable.”

The “afternoon sharing” time segment is among the largest with $19.3 billion in sales, Lambert said, which provides companies like Hostess some inspira tion for future product development. With continued innovation in the snack cake space, efficiency has been the primary directive for Hostess’ manufacturing capabilities as the company adds new products like Bouncers to its portfolio and production lines.

“One thing that’s incredibly important to us is that we’re making efficient use of the cake lines and production facil ities we have available,” Lambert said.

“Whenever we develop a new product like this, we aren’t building a new bakery to support it; we’re making sure it can be created on our existing lines.”

In shifting product size and scal ability to accommodate for new snack cake products, Hostess has remained flexible. Though the ingredient supply chain problems can hinder operations, Hostess utilized the challenge as an opportunity to “get more creative,” swap ping ingredients as needed to keep the same products running on the lines.

While Hostess is well established in the category, newer brands in the US market like Mr. Kipling are investing in the future in more ways than one. To ensure not only environmentally conscious practices but also qual ity products for consumers, Horwitz

shared that Premier Foods is hard at work improving in both spaces.

“We have invested in production lines that ensure our cakes have a crafted look and feel to ensure the best possible consumer experience in a convenient format,” Horwitz said, noting the effort made to develop recipes for its cake slices that excel in flavor and taste, along with extended shelf-life while also using no artificial flavors.

Even as consumer trends reflect an increase in better-for-you and healthforward bakery items, indulgences like snack cakes keep the baking indus try growing. Whether it’s a new prod uct, a flavorful or seasonal spin on an old-school classic, or both, there will be no snack swap equivalent to the snack cake at any age. CB

OCTOBER 2022 Q4 82
INSIGHT: SNACK CAKES
Even in the face of inflation and COVID-19, consumers return to snack cakes as a convenient indulgence. © andrey on Adobe Stock

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Seeds take the lead

In 2022, the definition of a cracker has expanded beyond the typical crunchy baked good that’s been at the core of charcuterie boards and snack breaks. As innovation within the category is driven by diversi fied consumer trends, crackers are both the classic bakery item and crystal ball as the space — and its needs — continue to shift.

Joining other baked goods that defy their traditional roles, Reno, NV-based Mary’s Gone Crackers was founded by Mary Walden following her diagnosis with celiac disease 18 years ago. What began with a seeded gluten-free cracker made with ingredients like whole grain brown rice, whole grain quinoa, flaxseeds and sesame seeds has expanded into a full array of plant-based, better-for-you crackers.

The brand has even gone beyond the original seeded cracker with its graham cracker offering, Mary’s Gone Kookies, as well as plant-based crackers, Mary’s Gone Cheezee. It has had to part ner with suppliers as the supply chain crisis bears down on the baking industry and many other sectors. Though with several seedbased product offerings and a brand commitment to non-GMO and organic products that also carry other distinguishing health attributes, one additional challenge hinders the company’s opera

With an array of health claims and a commitment to sustainability, Reno, NV-based Mary’s Gone Crackers continues to expand its better-for-you portfolio.

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Photo courtesy of Mary’s Gone Crackers
CATEGORY INSIGHT: CRACKERS

“Rice has been a challenge,” said Carla King, director of marketing for Mary’s Gone Crackers. “We used to source predominantly from California, but the California rice industry has been decimated by the drought that has come back.”

Procurement for ingredients became an all-hands-on-deck endeavor as King described how everyone on the small team at Mary’s dove in to work on sourcing alternative suppliers.

North of the US, Eve Laird, CEO of Vancouver, Canada-based Eve’s Crack ers, faced similar challenges with its cracker production. The flaxseed-based cracker brand’s entirely seed-based products, which do not use filler ingredients such as gluten-free flour, oil

or sugar, also face challenges in regard to obtaining ingredients.

To keep crackers in production and avoid the stressors that have pressured many other bakers in the same situation, Laird worked with her co-manufacturer and “over-purchased” on raw ingredi ents to avoid the tremors a hiccup in the supply chain could cause the operations.

This security purchase also extended into packaging.

“We lock in pricing early on,” Laird said. “We did that for our packaging, and we purchased a lot that will last us a year.”

While her co-manufacturer takes the lead on procurement of ingredients, the strategy to buy in bulk is one that

works in Eve’s Crackers’ case specif ically due to the long shelf life of its primary ingredients.

Both companies’ products focus not only on flavor and ingredients but also on better-for-you claims such as vegan and gluten-free. So, working with suppliers to mitigate the uncertainty of the supply chain is not a simple task when potential ingredient alterna tives need to be on par with standard product specifications and consumers’ quality expectations.

“Our products are certified organic, certified gluten-free, certified vegan, with the exception of the grahams, which include honey,” King said. “Your ingredients need to have all of these certifications as well.”

OCTOBER 2022 Q4 86 CATEGORY INSIGHT: CRACKERS
Mary’s Gone Crackers has recently expanded its product portfolio with plant-based Mary’s Gone Cheezee. Photo courtesy of Mary’s Gone Crackers
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King described managing the chal lenges as a baker’s version of Frogger, the vintage video game. Keeping oper ations flexible means “hopping” from production of one item to the next as ingredients come in from suppliers.

While the company has been able to stay in sync with consumer trends through the release of the Cheezee and Kookies product lines, future releases will have to be staggered due to what King said the team has seen in the supply chain and ingredient availability.

“It’s almost like ingredients have the ‘Ticketmaster effect’ based on demand because the price changes sometimes on a daily basis,” she said.

As these brands continue innovating amid their respective supply chain chal lenges, R&D and tracking of consumer trends adds a new element to balance within operations.

Laird — who began selling at a Canadian farmers market as a product that stemmed from trying to find a solution for her dietary needs — takes a hands-on approach to consumer feedback.

Eve’s Crackers initially launched with three flavors: Savory Sunflower, Black Sesame and Chili Pepper Pumpkin Seed. The newest flavor, Cracked Pepper, was developed from a direct approach to R&D. By leveraging rela tionships with grocery managers and buyers, in addition to more traditional research methods such as focus groups, Laird was able to pinpoint the direction she needed to take her product flavors.

“I created Cracked Pepper because of retailer feedback and a couple of focus groups I did, and pepper is the flavor that people seem to want the most,” she said.

For Mary’s Gone Crackers, classic flavors have remained strongholds for the brand, but King shared that the team has noticed an uptick in demand for flavors that surpass the expected.

This is seen in the reception of the Jalapeño flavor variety of the Original line and the introduction of the Super Seed line, which spotlights flavors like Basil & Garlic, Everything, Seaweed & Black Sesame, Rosemary, and Jalapeño. That feedback brings optimism for more flavor-forward extensions in both product lines next year.

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CATEGORY INSIGHT: CRACKERS
Photo courtesy of Eve’s Crackers Canadian flaxseed-based cracker brand Eve’s Crackers boasts claims including vegan, gluten-free and more.
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Though the feedback Laird receives helps direct flavor innovation, the manu facturing implications are the next uphill climb. As one of the few entirely seedbased cracker companies, solutions that would benefit her operation are not currently viable because they could compromise some of the product’s health claims.

“We have production challenges that not many other cracker manufacturers face because our formula is quite sticky, and there’s no release agent in the form of anything gluten-free like the glutenfree flour or oatmeal that releases from machinery,” Laird said.

As a result, Laird and the team of 10-15 cracker makers working for her co-manfacturer are making thousands of crackers entirely by hand. While she is currently working with an engineer on automation, equipment that would help spread the crackers onto trays, as well as packaging that works for the non-uniform organically shaped product, are among the top solutions Laird seeks to further her operations.

With more product variety in the Mary’s Gone Crackers portfolio, King noted that the company is looking to expand or add another production line to keep up with consumer demand, especially since the newer products and other innovations all come out of one specific manufacturing line. Increasing packaging capacity is also an area where the Nevada cracker company has invested, though supply chain disruption is still causing delays on installations.

Although most conversations regarding consumer requests tend to focus more on flavors and dietary trends, King said that sustainable packaging is at the top of the list from consumer demands.

Sustainability in general is a major topic among bakers, and for Mary’s Gone Crackers, it’s a key component of the brand’s mission.

In addition to partnerships with the Cali fornia Ricelands Waterbird Foundation, Palm Done Right, Save the Bee initiative and SowNaked, Mary’s is extending its sustainability efforts inward to focus on its product packaging, researching more sustainable options that are better for the planet.

“We’ve had to shift to a combination of recycled and virgin paperboards due to availability shortages and the quickrising costs of recycled paperboard,” King said. “Our hopes are costs come down in the next 6-12 months to resume with recycled paperboard.”

Crackers across the snack board are keeping up with consumer trends and surpassing their previous iterations with more health-conscious ingredients. While already in more than 600 Canadian retailers and plans for Eve’s Crackers

to enter the US market with its flagship flavors, Laird sees that nutrient dense offerings will help the cracker category continue its evolution.

“Because snacking is a growing cate gory, I think that crackers will continue to grow with that,” Laird noted. “People will be asking for more from their crackers.”

Mary’s Gone Crackers will remain flexible with how it delivers on the consumer experience in terms of what will keep them engaged. Meanwhile, it will retain those core promises of staying organic, gluten-free and plant-based. King theorized that Mary’s may also go beyond snacking, with the potential for cookies and snack mixes in the future.

“We’ve all kind of thought about, ‘What is the consumer looking for,’ because they’re always looking for something new and interesting in taste and texture,” King said. “Taste will always be king, so I think we’re good there. It’s just how we can deliver that experience.” CB

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CATEGORY INSIGHT: CRACKERS
“Because snacking is a growing category, I think that crackers will continue to grow with that. People will be asking for more from their crackers.”
Eve Laird | CEO | Eve’s Crackers

Thanks for visiting Doran at IBIE!

This year ’ s IBIE exceeded expectations with an impressive attendance and so many Doran innovations on display We greatly appreciate all of you who stopped by our booth where we featured Doran products that exemplify our focus on connectivity, traceability and operational efficiency: FC6300 Series

Formula Control Scale, 2200CW Checkweigher and ionSuite™, our advanced software for Doran weighing systems Your interest and response was amazing If you were unable to visit us at IBIE, we invite you to give us a call to discuss how Doran solutions can drive your bakery’s performance and profitability

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92OCTOBER 2022 Q4

Sustainability Strategies Overseas

For the UK, achieving net-zero emissions requires managing the complete life cycle of products.

Net-zero emissions is a sustainability target set by the UK government to be achieved by 2050. Simply put, net-zero means that all the damaging gases released in the life cycle of a product are balanced by those removed from the atmosphere. A product can be a physical object such as a loaf of bread or a service like internet banking. Each contributes emissions in their life cycle and, ideally, also locks away carbon.

When assessing environmental impact, it is essential calculations cover the complete life cycle (known as cradle-tograve) of the product, process or activity, from raw materials acquisition through production, use and disposal. This is done using Life Cycle Assessment (LCA) software in which the effect of an activity is assessed on resource use, human health and ecological conse quences. Many LCA impact factors are used to quantify these effects, and commercial software differs in the emphasis it places on each.

Probably the best known and most understood LCA impact factor is global warming potential (GWP). This is used to calculate a product’s carbon foot print (CF) or its Greenhouse Gas (GHG) emissions. Input data to calculate CF

is based on 100-year figures for gases relative to carbon dioxide (CO2e), which is given a relative figure of one (1.0). The GWP figures represent the ability of a gas to insulate the earth from heat loss to space and, in doing so, increase the earth’s temperature. Tables of rela tive values can be found in various sources such as the Intergovernmental Panel on Climate Change. The most common gases involved with bakery products made from wheat flour are carbon dioxide (CO2), methane (CH4) and nitrous oxide (N2O).

CO2 is given a value of 1 and is the reference gas for CF calculations. CO2 is released in the burning of fossil fuels for transport and heating and released during the proving of yeasted bakery products. However, this is small in comparison.

CH4 has a value of 25, meaning it is 25 times more damaging than CO2. The main sources of methane are from agriculture including ruminants such as cattle and the anaerobic breakdown of plant materials in soil.

N2O has a value of 298 and has a major influence on CF calculations. It is released from nitrogenous fertilizers as

they break down in soils. Correct fertil izer application levels and timing are important to minimize excess in soils and its runoff to water courses.

GHG emissions for a company are cate gorized into three groups or scopes. The most widely used international accounting tool is the GHG Protocol (2004), which classifies a company’s GHG emissions into three scopes.

Scope 1 includes direct emissions from owned or controlled sources such as combustion gases from fuel used by the company and from companyowned vehicles.

Scope 2 includes indirect emissions from the generation of purchased electricity and heating fuels.

Scope 3 includes all indirect emissions (not included in Scope 2) that occur in the value chain of the company, including both upstream and downstream emis sions. This is the largest and most complex scope to calculate. It includes all purchased goods and services, trans port and distribution to and from the sites, business travel, employee commuting, waste disposal, and emissions from leased and franchised assets.

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This methodology can be applied to products. Wheat is the major ingredient in most bakery products, accounting for up to 80% of the finished weight in crack ers (but reduced to 25% in cakes). If water is excluded from the CF calculation, it should not be because it has a small CF, the contribution from wheat flour is even higher. The crucial contribution to the CF for wheat flour is the release of excess nitrous oxide (N2O) from soil. Fertilizer additions must take place at appropriate times during the wheat-growing cycle to avoid unused fertilizer converting to gases such as N2O or leaching into water courses. This applies to both manures and artificial fertilizers.

Most wheat used in the UK for bread making is grown locally, with Canada supplying the rest. UK soils are suited to wheat-growing, and despite the variable weather, wheat grows well in most areas. It is worth noting that the Chorleywood Bread Process (CBP) enabled more UK wheat to be used for UK bread produc tion through the improved development of gluten during high-shear mixing. Prior to the CBP being introduced around 1961, only 30% of UK wheat was suitable for bread making, so there was a greater reliance on imported higher quality wheat from Canada and the US. This would have increased the GHG emissions for transporting wheat to the UK, resulting in a higher CF for bread. The current situation, with 80% UK wheat being used for UK breadmaking, is a more sustain able and lower-CF solution.

Bakery packaging materials also need to be considered when calculating a product’s CF, as does the intermediate packaging that is discarded or recycled during manufacture. Much of this is card board or plastics, or a combination of the two materials, as with sandwich cartons. Most plastics are made from petro-

chemicals that originate from crude oil; this is not a sustainable solution. Alternatives based on plant materials or recycled plastics are needed urgently.

With many raw materials and ingre dients manufactured outside of the UK, there is a cost and CF associated with the transport. Most bakery ingredients have a long ambient shelf life and can be transported by ship. Container ship ping has a relatively low CF because of economies of scale.

The distribution of finished bakery prod ucts has a separate category for CF calculation. Most transport is by road, using diesel-fueled lorries, so CF can be significant. There are examples of battery-powered lorries, but their range currently prohibits their use. Few finished bakery products go overseas in shipping containers or air freight because of their short shelf-life.

Replacement of fossil fuels for transport and energy is one of the enabling strat

egies to achieve the UK government’s net-zero target, but this will not happen overnight. Renewable electricity capac ity has more than quadrupled in the UK since 2010, and low carbon electric ity now provides 50% of total gener ation. These are impressive figures, but the drive to convert most fossil fuel processes to electrification needs to accelerate as more processes require electricity. This relies on there being sufficient nuclear, solar, wind and wave generation to provide all the UK energy needs as low carbon electricity.

Bakery products tend to have a lower CF than many food products. This is because they generally do not include high-CF meat and do not require refrigerated or frozen storage. Wheat flour production contributes around two-thirds of the CF for bread, with the processing stages accounting for 27% for white sandwich bread.

Baking is the main GHG generator in processing. Data generated for the

OCTOBER 2022 Q4 94 INTERNATIONAL MARKET
© Pixabay on Pexels Most of the wheat used in the UK for bread making is grown locally.
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Industrial Energy Efficiency Accelerator report (Carbon Trust, 2014), esti mated the UK industrial bakery sector consumed some 2,000 GWh, equating to emissions of approximately 570,000 tonnes of CO2 (tCO2) per year. The vast majority of this was from bakery ovens.

The baking industry is one of the food processing industries that remains heavily reliant on natural gas. Most process operations within bakeries already use electricity for power but the ovens are where change is needed. GHG emissions reduction will happen through incremental energy saving improvements in oven technology, and by movement to electrical indus trial bakery ovens and greater use of hydrogen within natural gas.

Craft bakery ovens are predominantly electric. However, according to the Federation of Bakers, craft bakeries only produce around 3% of UK bread. Medium-sized bakeries, such as retailer in-store bakeries (ISB), produce around 17% of UK bread, although some of this is produced within large bakeries for reheating prior to sale. Most ISB ovens are now electric. The area where change is required is the high-speed travel ling ovens that are gas-fired. Electrical versions are now available from several suppliers and are certain to become more popular as the move to cut carbon increases in pace. They contain radiant and convective heating components and bake bread to the same quality as their gas-fired counterparts. Apart from the yeast-generated CO2 released from bread dough during baking, the emis sions from an electric oven are zero, assuming the electricity generation is from renewables or nuclear.

Another low-carbon alternative to elec tricity is hydrogen, bled initially into the

natural gas network at 20% and ulti mately at 100%. A 20% hydrogen blend should allow existing bakery ovens to be used and avoid the expense of replac ing a natural gas oven with electric. Hydrogen is a clean fuel that combusts to produce only water vapor. It can be used for transport, power generation, industrial applications and heating. Electrical generation of hydrogen from water will be the ultimate low-carbon fuel that allows combustion processes like engines and burners to be used.

The move from natural gas to a fuel blend containing 20% hydrogen is currently being investigated. There could be implications for the performance of bakery ovens; therefore, this change requires thorough testing. Experimen tal trials are ongoing with Campden BRI to measure the effects on oven perfor mance and product quality from burning 20% hydrogen in natural gas. Products of interest are bread, cake and biscuits. This work is part of a UK-wide project to inves tigate sectors where natural gas use is high and electrification could be difficult.

The baking industry does not differ from any other in that it faces several sustainability challenges. This article has outlined some of these and high lighted strategies to improve the situation. Global financial constraints are inhibiting the funding required to advance the solutions to the point they are readily available and economic. Consumer pressure and a desire for companies to “do the right thing” are going to help move this on.

Commercial Baking has developed a cooperative agreement with the leading European / international baking journal baking+biscuit international from the publishing house F2M. This magazine is the English- language sister to the acclaimed German language journal brot+backwaren and is published six times per year with 5,000 hard copies delivered per issue and thousands reading the editions digitally.

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INTERNATIONAL MARKET
When assessing environmental impact, it is essential calculations cover the complete life cycle (known as cradle-to-grave) of the product, process or activity, from raw materials acquisition through production, use and disposal.

BECAUSE WE’VE ALWAYS NEVER DONE IT THIS WAY.

Debuting March 2023:

The NEW American Bakers Association Convention

The largest, oldest, and most inclusive baking industry community is shaking up its signature event.

For Baking Industry Executives and Leaders

ABA’s Convention is the premier annual event for business leaders from wholesale bakeries, suppliers, and industry partners. Nearly 500 executives gather to network with peers, learn trends and best practices, and prepare for the future.

More than Mitigating Loss

In the era of supply chain disruption and intercontinental trade uncertainty, trade credit insurance is worth a look.

Receivables are often one of a company’s top three assets. Although insurance focuses primarily on people (workers compensation), property (real and intellectual) and third-party liability (general liability, auto liability, excess liability, executive liability, etc.), customer receivables can run 5% to 10% of sales. But there is a way to hedge this loss: trade credit insurance or, simply put, credit insurance. It’s an option that can help companies mitigate catastrophic losses, but in its entirety, it can also offer additional benefits.

Credit insurance includes credit monitoring for an insured portfolio. The largest and most critical clients are key for the growth of any company. These clients represent ongoing success, growth and cash flow to operate a business effectively.

It’s helpful to know how a key client’s financial health is faring. When buying a credit insurance policy, this information is included within the program. Buyers will know in real time how financially stable clients are, allowing the company to proactively manage terms vs. reactively manage a possible receivable crisis.

This ultimately makes commercial lenders happy. Banks want to know who their clients are doing busi ness with. They are curious about who their client’s largest customers are and what terms exist for them. It is a proven benefit that lenders feel more comfortable if debt is secured. It can increase the available lending line, which will in effect help companies with capital needs achieve their goals.

Additionally, commercial lenders typically require that foreign receivables be insured to qualify them for borrowing base calculations concerning a compa ny’s asset-based line of credit. Many credit insurance companies understand most foreign governments and can validate debtors in those countries.

As important as client receivables can be, know ing the health of a vendor’s balance sheet is equally important. If a vendor became insolvent and was not able to deliver raw materials or component parts, it could be crippling.

An ancillary component of a credit insurance program is the ability to periodically check on the financial health of vendors or key stakeholders. This option can be negotiated into the final policy cost.

Under the terms of a credit insurance policy lives another primary benefit: protracted default situations or settlements to be handled by the credit insurance company. It can negotiate settlements and payments on the client’s behalf, which, at times, can alleviate the burden on internal accounting departments. Within the details of each policy are terms that promise payment from insured debts, normally within 60 to 90 days.

In cases of bankruptcies or credit defaults of insured obligors, having trade credit in place can be invalu able. It can insulate the insurance buyer from having to navigate the complexities of any bankruptcy filing of these debtors.

COMMERCIAL BAKING99 BUSINESS INTEL

When an event like this occurs, it can often take months or years to properly secure renumeration. With trade credit insurance, the provider’s objective is to move the claim or debt to the “front of the line,” as opposed to a company without a trade credit contract in place.

With supply chain issues and uncertain economic head winds, trade credit can be a valuable risk management tool. As the global economy enters more difficult times — which include inflation, financial market stability and geo-political challenges — trade credit insurance is a worthy consideration, especially prior to an economic downturn. Working with an independent insurance broker to offer various options through multiple carriers is a viable course of action.

There are two distinct types of credit insurance: cancel able and non-cancelable, with the most common being the former. The three primary carriers that brokers work with are Coface North America, Allianz Trade (formerly Euler Hermes) and Atradius. Each of these carriers has strengths and weaknesses; due to this, it’s up to the insurance broker to wade through options and craft a program that’s the best fit.

It’s also important to realize that credit insurance would not normally cover a “chronically bad” client in terms of payment. This client is already extended beyond what is considered normal terms. These will be “carved out” during the underwriting process. On the flip side, very good paying clients will be included within the covered portfolio; the steady payers will be needed to offset the borderline risks and even out the risk for the underwriting companies.

Like other insurance policies, the final premium is subject to many underwriting considerations. Examples of these could include creditworthiness of clients and general risk grading scores, among other factors. One other cost factor, as previously stated, is determining which clients will be included in the insured portfolio. This can be negotiable. If a buyer’s key client is border line, additional information such as trends, new contracts and potential infusions of cash can be presented. With all this in mind, a very general estimate would be one-fifth of 1% of sales insured or 25-50 basis points.

In the current climate, trade credit companies are seeing an understandable influx of claims. Existing terms are being tested, often exceeding accept able receivable conditions. Commercial bakers or related companies need reliable clients, and these are obviously still the goal. If the economy continues to struggle, mitigating credit losses will become more critical. Now is the time to consider a program that includes trade credit insurance to soften the goal of an economy under stress.

Those in a commercial baking operation who are responsible for insurance purchasing need to bring this topic up with their brokers. With the era of uncertainty still upon us, it’s an option that’s worth a look. CB

Joe Buick, a certified insurance counselor and certified risk manager, has more than 25 years of experience in the commercial insurance industry. He and his wife, Rebecca, own D’Vine Cookies in Ferndale, MI. Contact him at jbuick@oswaldcompanies.com

OCTOBER 2022 Q4 100 BUSINESS INTEL
As important as client receivables can be, knowing the health of a vendor’s balance sheet is equally important.

YOUR RECIPE AUTOMATED TO PERFECTION.

Whether it’s storing, sifting, metering, weighing or transferring, Shick Esteve is your complete ingredient automation and flour reclaim systems provider. shickesteve.com | @shickesteve

Commercial Baking Channel

Our multimedia collection is full of videos, podcast episodes and more, where you can get a deep look — and listen — into the exciting shifts happening in the baking industry.

TechTalk with Ricardo Moreira, Corbion

Commercial Baking editor-in-chief Joanie Spencer and Corbion’s director of product management Ricardo Moreira discuss clean label solutions for mold inhibition and ways the company is helping with inno vation in this field. www.corbion.com

TechTalk with Terry Bartsch, AMF Fusion

In this conversation, Terry Bartsch, product group leader at AMF Fusion, speaks on the brand’s d iverse capabilities that encompass mixing, make up and fermentation. Learn how all three elements work together to benefit a bakery operation. www.amfbakery.com/equipment/fusion

TechTalk with Michael Cothran, BluePrint Automation

Joanie Spencer, editor-in-chief of Commercial Baking , discusses product loading using the bulk feeding technologies offered by BluePrint Automation with North Central sales manager Michael Cothran. www.blueprintautomation.com

102OCTOBER 2022 Q4

Troubleshooting Innovation podcast: Season 4

Stephen Hallam, brand ambassador for Dickinson & Morris and chair of judges for the Tiptree World Bread Awards, explores the elements of artisan bread baking that can — and should — be incorporated into commercial bread production. Listen to the full season now, starting with episode 1.

Carl Melville’s tips for handling the labor shortage

Carl Melville, managing partner at The Melville Group, discusses how bakeries are adjusting to the ongoing labor shortage by investing in automation and equip ment that helps alleviate complexities on the line.

Catching up with Roskam Baking Company

Brandon Heiser, president and COO of Roskam Baking Co., shares his main focuses as he walks the show floor at the International Baking Industry Exposition (IBIE) 2022, including the need for solu tions like robotics and automation to help alleviate current workforce pressures.

Catching up with the NextGenBaker co-chairs

Joanie Spencer, editor-in-chief of Commercial Baking , catches up with the co-chairs of NextGen Baker (NGB) by the American Bakers Association: Lili Economakis of Aspire Bakeries and Campbell Williams of B.C. Williams. Hear their takeaways from the NGB Leadership Forum’s CEO panel, held during IBIE in Las Vegas.

COMMERCIAL BAKING103 COMMERCIAL BAKING CHANNEL

Catching up with Eli’s Cheesecake Company

Elana Schulman from Eli’s Cheesecake Co. provided her insights on the company’s future and its expansion plans. In addition, she shares what she’s seen at IBIE 2022 that will make Eli’s associates’ lives easier on a day-to-day basis.

Innovation Minute

The newest video series from Commercial Baking gives a glimpse into the latest innovations from snack food and bakery manufacturing, as seen at the industry’s top tradeshows. Watch the Innovation Minute trailer to see the highlights from IBIE 2022.

Dawn Foods’ Sarah Hickey on vegan trends

In this QuickTake, Sarah Hickey, senior director of in sights and market research at Dawn Foods, explains why consumers are making the conscious choice to purchase more vegan products.

Dennis Gunnell on IBIE 2022

Dennis Gunnell, president of Formost Fuji and IBIE committee chair, delivers his opening remarks during the bread-breaking ceremony before the show floor doors opened on Sept. 18.

OCTOBER 2022 Q4 104 COMMERCIAL BAKING CHANNEL

Thought for Food

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Solutions

Seamlessly switching bread

Intralox introduces the latest addition to its Active Integrated Motion equip ment portfolio: AIM Glide. With zero unscheduled downtime, no jams and 75% less maintenance, according to the company, AIM Glide offers bakers a reliable alternative to metal slat switches. Bakers will see immediate benefits from an automation solution that is easy to clean and designed to perform in multiple environments. www.intralox.com

OCTOBER 2022 Q4 106

SUPPLIER SOLUTIONS

Intuitive, sanitary transfer pump

Axis Automation designed its Hopper Buddy transfer pump to move products from floor level to elevated hoppers on process equipment. The Hopper Buddy contributes to a safe environment while reducing the potential for damage to other equipment. Intuitive controls make it easy for anyone to operate and easy to clean. www.axisautomation.com

From real-time data to automated action

ABI Vision System Platform observes real-world conditions and turns data analysis into automated actions. Using learning and vision sensors, engineers developed product recognition algorithms for baked goods. Critical for robotic systems and quality assurance solutions, it can identify product types with 98% success and detect if products are touching. www.abiltd.com

Vision processor robot

BluePrint Automation’s Spider 300v is a two-robot case load ing system with vision that allows processors and co-packers to package vertical and horizontal simultaneously. The machine can handle standard RSC cases, three-sided displays and other secondary containers. The frame reduces cost by mini mizing wiring and eliminating bulky external electrical cabinets. www.blueprintautomation.com

Enzyme technology for consistent dough

Cain Food uses modern enzyme technology in PureBake to provide a consistent balance of dough extensibility and elasticity to improve gluten formation and stabilize the dough system. Resulting dough has post-proof stability and shock tolerance. PureBake increases product consistency and reduces need for added gluten and volatility of flour variation. www.cainfood.com

COMMERCIAL BAKING107

Reducing oils and hard fats

Corbion realized the role of oils and fats that help bakers maintain consistent quality and predictable performance in baked goods. The Vantage 2060 can deliver consistent, high-quality products while eliminating the use of mono- and diglycerides. This also will reduce oils and fats by up to 60%. www.corbion.com

HP JAWS balances temperature

Cavanna’s HP JAWS incorporates new recyclable and/or compostable plastic-free films that are generally sensitive to temperature and require very short temperature intervals, sometimes in the range of 2-3° C. To facilitate this, Cavanna has developed JAWS with a system to balance the temperature on the surface. www.cavanna-usa.com

chain in-feeds and indexing

SUPPLIER SOLUTIONS
blueprintautomation.com
End of line packaging solutions for the bakery, snack and tortilla industries. BPA loads all types of products into cases and various secondary containers including your hffs machines, wrapper
thermoform machines. Vision Guided Robotics | Secondary Packaging | Turnkey Packaging Solutions Pack Expo Booth N-5709 You Make it, We Pack it!

Sustainable food packaging

Good Natured Products created GoodGuard, sustainable, versatile, tamper-evident food packaging that allows for security without plastic waste. The dual-hinge design ensures no escape waste/recycling streams. Its clamshell format also keeps the lid and base together after the seal is broken, meaning fewer fumbles and sharp edges. www.goodnaturedproducts.com

Stop metal-to-metal contact

Henry & Sons developed the ZERO Contact device to stop metalto-metal contact between VEMAG screws and housings. In addi tion to reducing temperature rise, the device can improve weight consistency, stop product giveaway and the wearing process of double screws and housings. www.dhenryandsons.com

More PRODUCTION. Less WASTE. More SAVINGS. Less DOWNTIME. www.unifiller.com 1 888 733 8444 We design and manufacture processing and portioning equipment to bakeries and food plants worldwide.

Innovation for better sustainability

LeMatic’s Auto iNet Portal allows bakers to become more sustainable by providing all-in-one reporting for LeMatic systems. Leveraging IIoT, operators, mechanics, supervisors and manage ment will have access to a variety of reports indicating areas of improvement for sustainability, efficiency, predictive maintenance and quality. Auto iNet Portal is available with 24-hour access. www.lematic.com

Flexible flowwrapping in one machine

IMA-Ilapak debuted Deltas OF-360X, a flowwrapping platform capable of changing the machine architecture. HMI sets the ideal conditions to run any type of film and for any application, created to offer flexible interaction between machine and film in a single solution. www.ilapak.com

SUPPLIER SOLUTIONS Cereals: Whole and processed grains, sugar, additives, and by-products Bakery: Flour, sugar, spices, salt, oils, additives, and other ingredients Milling: Raw grains, flours, and by-products Imperial Industries has 40 years of experience designing and fabricating industrial bulk storage tanks and silos for many applications. We are an industry leader in dry bulk and liquid storage serving many different markets. W E salesinfo@imperialind.com www.imperialind.com 1 800 558 2945 Contact Us:

Optimize production line’s rate

Mecatherm’s M-Care, developed in partnership with MaMaTa, is a predictive maintenance application designed to prevent break downs and optimize a production line’s availability rates. It allows industrial bakeries to detect anomalies, providing operators and maintenance staff guidance for initial maintenance checks. This helps manufacturers better understand their equipment through problem-solving. www.mecatherm.fr/en

Moisture measurement and control

MoistTech uses diamond standard moisture measurement and control standard for near-infrared sensors that can detect a product’s moisture levels as well as thickness and coat weight, oil, and fat/protein content with one unit. This enables use for a wide range of sectors and disciplines. www.moisttech.com

ONE MACHINE - MANY APPLICATIONS

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Versatility is Key to your Automation Plan.

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One piece of equipment that can be used for many applications, but also helps with labor shortages, repetitive stress injuries and production demands, it’s no brainer!

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ROBOTICS
& AUTOMATION FOR BAKERY & FOOD
ROBOTICS & AUTOMATION FOR BAKERY & FOOD

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Ad Index

The following advertisers appear in this issue. We encourage readers to reach out to these companies through the listed website or email for further information. This index is provided as a service to readers and advertisers, but Commercial Baking does not assume any liability for errors or omissions. Please send any updates or corrections to info@commercialbaking.com

ABI LTD 30 www.abiltd.com inquiry@abiltd.com

AB Mauri 53 www.abmna.com customerservice.abmauri@abmauri.com

American Bakers Association 98 www.americanbakers.org info@americanbakers.org

AMF Bakery Systems 23 www.amfbakery.com sales@amfbakery.com

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Sifting through the noise

Curated for decision makers...

Apex Motion Control 111 www.apexmotion.com info@apexmotion.com

Austin Co. 33 www.theaustin.com austin.info@theaustin.com

Auto-Bake Serpentine 79 www.auto-bake.com mail@auto-bake.com

Avant Food Media 105 www.avantfoodmedia.com info@avantfoodmedia.com

Axis Automation 83 www.axisautomation.com info@axisautomation.com

Belshaw 69 www.belshaw.com info@belshaw.com

Bettendorf Stanford 59 www.bettendorfstanford.com jatkins@bettendorfstanford.com

BluePrint Automation 108 www.blueprintautomation.com sales@blueprintautomation.com

Brabender 75 www.brabenderti.com golmes@brabenderti.com

Brolite 25 www.bakewithbrolite.com s.delghingaro@broliteproducts.com

Bundy Baking Solutions 15 www.bundybakingsolutions.com info@bundybakingsolutions.com

Cain Food Industries 115 www.cainfood.com sales@cainfood.com

Capway Automation 18-19 www.capwayautomation.com sales@capwayusa.com

Cavanna Group 87 www.cavanna.com sales@cavannagroup.com

CBF Bakery Systems 67 www.cbfbakerysystems.com sales@babbgrp.com

Corbion 116 www.corbion.com foodus@corbion.com

Doran Scales 91 www.doranscales.com sales@doranscales.com

E.T. Oakes 76 www.oakes.com info@oakes.com

Formost Fuji 47 www.formostfuji.com sales@formostfuji.com

Fred D. Pfening Co. 64 www.pfening.com sales@pfening.com

112
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Good Natured Products 43 www.goodnaturedproducts.com info@goodnaturedproducts.com

Great Western Manufacturing 61 www.gwmfg.com eharrison@gwmfg.com

Handtmann 16 www.handtmann.de/en patrick.mcgady@handtmann.us

Harpak-Ulma 81 www.harpak-ulma.com info@harpak-ulma.com

Henry & Sons 38-39 www.dhenryandsons.com info@dhenryandsons.com

Heuft Thermo-Oel GmbH & Co. 45 www.heuft1700.com L.Lubberich@heuft1700.com

Ilapak 73 www.ima.it/flexible-packaging-hub info.flxhub@ima.it

Imperial 110 www.imperialind.com morgan@imperialind.com

Intralox 5 www.intralox.com customerservice.bakery@intralox.com

J&K Ingredients 2 www.jkingredients.com sales@jkingredients.net

Kaak 95 www.kaak.com jlaros@kaak.com

Kwik Lok 29 www.kwiklok.com sales@kwiklok.com

Lesaffre 51 www.lesaffreyeast.com b.hanes@lesaffre.com

Mecatherm 31 www.mecatherm.fr/en info@mecatherm.fr

Middleby Bakery Group 54-55 www.middlebybakery.com nicole.plantenis@middlebybakery.com

Moline 89 www.moline.com sales@moline.com

Multivac/Fritsch 63 us.multivac.com matt.zielsdorf@multivac.com

National Honey Board 12-13 www.honey.com honey@nhb.org

Peerless Food Equipment 84 www.peerlessfood.com sales@peerlessfood.com

Promach 10 www.benchmarkautomation.net benchmark.sales@promachbuilt.com

Rademaker 7 www.rademaker.com sales@rademaker.com

Reading Bakery Systems 70 www.readingbakery.com info@readingbakery.com

Reiser 3 www.reiser.com sales@reiser.com

Repco 8 www.repcoworld.com/bakery info@repcoworld.com

Rexfab 4 www.rexfab.com rexfab@rexfab.com

Shaffer 56 www.shaffermixers.com info@shaffermixers.com

Shick Esteve 34-35, 101 www.shickesteve.com info@shickesteve.com

Unifiller 109 www.unifiller.com info@unifiller.com

VMI 97 www.vmimixing.com/en sales-support@vmimixing.com

Zeppelin Systems USA 27 zeppelin-systems.com/us/industries/food-industry info@zeppelin-usa.com

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It’s time to perform rather than just spend.

Debunking the Fads

The Wheat Foods Council (WFC) recently cele brated 50 years of educational and nutritional programs aimed to increase the demand for wheat foods, correct misinformation and debunk fad diets. Today, WFC uniquely remains an organization whose membership encompasses the entire wheat foods value chain, includ ing state wheat commissions and associations, millers, bakers, ingredient and life science companies, and others working together to increase demand for wheat foods and enhance the business environment for everyone.

We have all seen what happens when fad diets, media headlines and influencers declare that wheat foods should be avoided. Every day must be dedicated to educating key influencers including health, nutrition and fitness professionals; menu development chefs; and consumer media about the positive nutrition in wheat foods and the fallacy of fad diets.

As these influencers become better informed, the advice they provide to millions of consumers every day will support wheat foods consumption.

Looking forward, the potential for fad diets to nega tively affect the industry remains, unfortunately, very real. Celebrities who use social media to promote magical weight loss or health improvement can cause millions of consumers to jump on the bandwagon.

Changing that influence is an industry-wide effort, and WFC is doing our part by educating credible influencers about the nutritional benefits of wheat foods, enabling them to disseminate sound information to their audiences and followers.

Many consumers rediscovered the joy of preparing family meals and baking at home during the pandemic. The present economic conditions of inflation — and the potential of a recession — will likely extend the runway for these meal patterns to remain at the forefront. This pres ents the industry with a significant opportunity to reverse the negative trends of low-carbohydrate fad diets.

As more consumers have great eating experiences and memorable family celebrations featuring wheat foods, many will let go of the misinformation that caused them to reduce their consumption.

We’ve been championing the cause for the past 50 years, and we are confident that, together, we can spend the next 50 years on the positive upswing. CB

Tim O’Connor is president and CEO of the Wheat Foods Council, a nonprofit formed to help increase public aware ness of grains, complex carbohydrates and fiber as essential components of a healthy diet.

OCTOBER 2022 Q4 114
PURITY REIMAGINED CAINFOOD.COM INFO@CAINFOOD.COM 214.630.4511 PureBake® is a modern clean label dough conditioner designed with advanced enzyme technology to give bakers more tolerance in their processing systems. Functional properties include: • Unrivaled process tolerance and dough stability • Eliminates conventional emulsifiers, strengtheners and oxidizers • A dependable dough conditioner for an ever-changing industry • PureBake® minimizes your label, not your quality

Re:

Reimagine the Possibilities

The right partner can change what’s possible. Supported by Corbion’s technological innovation, hands-on problem-solving, unique marketing insights and time-saving online tools, the baking industry continues to edge consumers’ expectations higher. Today, a single ingredient choice can help create and preserve consistent product quality, prolong the taste and texture of freshness, reduce formulation costs, and produce friendlier labels.

What comes next starts when we reimagine together.

©2022 Corbion corbion.com/bakery foodus@corbion.com CorbionFood

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