Aviation Heaven Guide - Business Jet - CAMO, Management & More Issue 18 April 2022

THE BUSINESS JET TECHNICAL MANAGEMENT GUIDE

AVIATION HEAVEN CAMO MANAGEMENT & MORE

APRIL 2022 | ISSUE 18

EMBRAER LEGACY 600 – „BEAUTY IN GRAY”

BY AEROVISTO

AVOID FLIGHTMARE SCENARIOS: HOW COMPLETION MANAGERS KEEP YOU AIRBORNE

BY CAMBER AVIATION MANAGEMENT

APRIL 2022 | $00.00

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CONTENTS CAMO + MANAGEMENT

11 CAMO - MAINTENANCE TRACKING Aviation Heaven

12 CAMO - USEFUL LINKS Aviation Heaven

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EMBRAER LEGACY 600 "BEAUTY IN GRAY"

BY AEROVISTO

EDITOR'S NOTE This magazine was created to provide valuable content and information to everyone involved in the management of business jets.

Our focus is to bring our readers great value on topics of important technical aspects. We hope this magazine will be of good value and feel free to give your comments on any matters.

BY CAMBER AVIATION MANAGEMENT

AM WIESENGRUND 8 83626 VALLEY +49-176-4786-3089 SUPPORT@AVIATIONHEAVEN.COM

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ANDREAS PAST PUBLISHER & EDITOR-IN-CHIEF

OWNED, PUBLISHED BY ANDREAS PAST, AVIATION HEAVEN GMBH, AM WIESENGRUND 8, 83626 VALLEY, GERMANY. ALL RIGHTS RESERVED. NO PART OF THIS PUBLICATION MAY BE REPRODUCED, STORED IN A RETRIEVAL SYSTEM, OR TRANSMITTED IN ANY FORM OR BY ANY MEANS, PHOTOCOPYING, RECORDING , ELECTRONIC, OR OTHERWISE WITHOUT PRIOR WRITTEN PERMISSION OF THE PUBLISHER.

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MARCH 2022 | ISSUE 17

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AVOID FLIGHTMARE SCENARIOS: HOW COMPLETION MANAGERS KEEP YOU AIRBORNE

Client Case: Embraer Legacy 600 – „Beauty in Gray” Client Case

Heavy interior refurbishment:

Embraer Legacy 600 Use-case: Charter Operations / Toyo Aviation Sales Lead: AeroVisto Interior design: AeroVisto Cooperation: ABS Jets / Prag Scope highlights: Stay Clean Lifetime+ Leather Technology, Décor Film Application, Special Design Carpet, Accent Grey Colour Valance Panels, Countertop Production

Background Story & Discription:

This business jet belongs to the fleet of Toyo Aviation, based in Bucharest/Romania – a company that offers charter and aircraft management, but also provides camo services. After Toyo Aviation took over this Legacy 600, it was decided to make the aircraft fit for the planned charter operations.

This included refurbishing the interior.

To start the negotiations, we were asked to come to Romania at short notice. The design and sample selection should take place directly on site. So, our CEO Carsten Matthiesen – with 30kg excess baggage of material samples – set off for Bucharest. But before that, we had to fulfill another requirement: The owner of the aircraft, wanted a „live rendering“ during the interior design discussions. He wanted to see immediately how the choice of colors and materials would affect the look of the interior. Only if we could provide that we were allowed to come to the meeting. This was a tricky requirement to meet, but fortunately we have a network of professional partners to help us with such challenges. And Helmut Harringer was the man of the hour in this case!

3 years ago, we already refurbished the interior of a Cessna Citation XLS for Toyo Aviation. And after they were very satisfied with the result, they again chose AeroVisto for this refurbishment project. But to be able to convince this customer of our performance this time as well, we first had to accomplish a lot before signing the contract.

Helmut was connected to us via video call from Austria. He took all suggestions and change requests live into the rendering of a Legacy 600 – until the customer was completely satisfied with the design result. After only 2 hours we had the agreement. The design was fixed. But that was not the end of Carsten’s work in Bucharest! Why?

Decent can be so elegant! The newly refreshed cabin of this Embraer Legacy 600 is convincing proof of this.

From the carpet to the headliners – this aircraft is simply a „Beauty in Gray”.

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Toyo Aviation was in a hurry with the implementation of the refurbishment – this was understandable because the new fleet member should be in operations and earn money as soon as possible. To meet the required schedule, the placement of the order had to be done on the same day. So, Carsten Matthiesen calculated and wrote the extensive offer on site – while the owner of Toyo Aviation … negotiated until the last moment. Finally, both sides agreed on a realistic budget. And even though – due to the intensive negotiations and the after-work traffic jam in Bucharest – Carsten missed his return flight; he was still able to enjoy the evening with satisfaction … especially because he was accommodated very hospitably and comfortably for the night by the owner of Toyo Aviation.

Back in Staad, we were able to start implementing this great interior. This was done in cooperation with ABS Jet in Prague and with the support of Adrian Necula as camo manager. All essential wishes of the customer were considered, and the budget was used optimally.

Film Decor Application in a dark wood look was used for the surfaces throughout the cabin. Pavel Hrdlicka, Sales and Business Development Manager at ABS Jets, is excited about this finishing option after this project. After handing over the aircraft to the owner, he told us …

Leather with Stay Clean technology was used for the passenger seats, which was dyed exactly according to the customer’s wishes. New cushions and surfaces with diamond stitching complete the upgrade of the seats. The Divan was upholstered in a very elegant gray fabric from Tisca Textil – the same company that produced the carpet that matches the color of the leather. A special eyecatcher is the contrasting color of the transition between the white window liner and headliner.

These valance panels were reupholstered in dark gray Ultraleather made by Tapis Corporation. New curtains, professionally cleaned Plated parts and mirrors complete the modernization of the cabin.

What makes this aircraft even more special is that the extensive refurbishment extends right into the cockpit. Here, too, the seats and armrests were renewed. This was particularly important to the owner – which may be because he himself is also a pilot and knows that pilots also need to feel comfortable at their workplace.

With this Legacy 600, we have completed another exciting project. The many people involved in this achievement can be truly proud of the result!

Scope of Work: Upholstery of seats with stay clean leather technology, diamond stitching and special pattern including foam replacement Divan upholstery Upholstery of lower sidewalls, windowliner, valance panes and headliner Décor Film Application Carpet Replacement & NTF Installation New Countertop for Galley Installation of placards and markings Cockpit Refurbishment Baggage Compartment Refurbishment

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APRIL 2022 | ISSUE 18

This cabin is now really a „Beauty in Gray“ – with a cool yet very inviting style.

Despite the very tight schedule, we completed this extensive interior refurbish project in the planned turn-around-time of 6 weeks and handed the aircraft over to the owner on the planned delivery date. This was possible thanks to the active support of our suppliers and partners – including Tapis Corporation, who greatly helped us in this project with a very rapid delivery of materials.

APRIL 2022 | ISSUE 18

AHGUIDE

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AHGUIDE

Avoid Flightmare Scenarios: How Completion Managers keep you airborne Without an experienced Aircraft Completion Manager to oversee the design or refit process, a seemingly small decision can create huge delays and come at great expense. Even before an aircraft is purchased, getting guidance from a completion management company can potentially save an owner much time and money. From missing certifications to peeling livery, the Camber Team takes a detailed look at why Completion Management is crucial for avoiding these and other "Flight"mare scenarios. Get your Jet on time, on budget, and ready to fly.

You’ve been working towards this IPO for years and, suddenly, now is the time. You’ll be visiting 12 cities in 5 days over the continent, so a business jet becomes a necessity. The ability to work and relax in between entertaining investors - all while travelling quickly and efficiently to your destination - becomes a distinctly tangible return on investment.

Your dedicated assistant has spent months preparing your new business jet and everything’s been considered.

Your aircraft provides an efficient workspace for your top executives, entertainment area for your investors, and a soothing, beautiful space to relax, allowing you to hit the ground running.

With a week to go, plans have been made, tweaked and perfected, and the excitement’s building. That is, until you hear the news.

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Your jet’s been grounded and you’ve been told it’ll take at least 3 months to resolve. So now, instead of a smoothly executed plan, you face the prospect of having to meet the same punishing schedule by flying commercial. Everything’s in tatters and, even though you can’t think about it now, the question will be there waiting for you later: how did this happen?

As it turns out, the beautifully appointed high-spec entertainment system wasn’t approved. This resulted in the jet being unable to fly until the entertainment system has been ripped out and replaced with an approved alternative. The new system will need to be integrated into the cabinetry, which will also need to be re-veneered and re-inspected before finally being certified so you can enjoy your new investment.

Not only are you unable to use your new jet for its intended purpose, you’re also responsible for the huge expense of extensive modifications, loss of use for 3 months and arranging replacement flights to your destinations. Unfortunately, your highly capable assistant didn’t have the technical or legal knowledge to understand the criticality of carrying out appropriate due diligence. In this case, the aircraft was bought without a pre-purchase inspection that would have picked up on any hidden issues.

AHGUIDE

Given this story, it may seem that getting the aircraft you need is complicated and requires a lot of compromise to ensure legislation is met but this really doesn’t need to be the case with an expert completion manager overseeing the process.

The earliest requirements for designing an aircraft with aerodynamics and performance have been continuously refined for over 100 years, leading to the function of the plane actually determining the beauty of the form. The graceful taper of the fuselage, the backwards sweep of the wings and the smooth curves of their camber spark our aesthetic appreciation.

Instead of having to sacrifice the aesthetics and comfort you want inside your aircraft, an expert completion manager will innately understand the complex needs of sophisticated systems, passenger needs and certification requirements, to find a perfect solution for your specific needs. This way, you can still have the beautiful, productive and comfortable space you need, whilst meeting the highest safety standards and complying with all legal requirements.

Without an experienced professional managing the process, a seemingly small decision taken without critical information can create huge delays and come at great expense. Even before an aircraft is purchased, getting guidance from a specialist aircraft completion management company can save a potential owner time and money, while making any subsequent refitting projects far smoother and more efficient.

For example, working with a professional completion manager would mean they’d define and arrange for the appropriate technical assessment or prepurchase inspections to be carried out to establish condition and value - before investing. Recently, a new owner made a purchase without taking this step and discovered several nasty surprises afterwards resulting in significant maintenance work, unexpected downtimes and costs. However, most problematically, the aircraft had not been certified in the country into which it was being imported, leading to the aircraft being grounded while it was assessed by the country’s Civil Aviation Authority, then requiring extensive work before receiving its Certificate of Airworthiness.

Six very costly and frustrating months later, the owner was finally able to take their first flight in the jet – a delay that could have been avoided with technical oversight and a thorough pre-purchase inspection.

Transforming Your Vision Into Reality But a completion manager’s role isn’t limited to certification or technical expertise, it begins with the ability to understand a future owner's needs: both their functional requirements and aesthetic sensibility. This step is critical to identify the best possible aircraft solution, not only in terms of new versus pre-owned, but also the aircraft type, performance, layout and features.

The completion manager then performs physical inspections and thorough review of the aircraft's documentation to ensure pedigree and identify technical issues. Further guidance is provided to the owner’s legal and finance team, ensuring that the purchase agreement process is efficient and removes risk wherever practical.

Most importantly, the completion manager will keep the owner's requirements front and centre throughout the project, ensuring that the owner can visualise exactly how the aircraft will look once complete. The initial brief will be discussed with a carefully selected designer to bring it to life through 2D and 3D renderings. This will allow the owner to see their ideas and refine them, all whilst considering compliance at every stage of the process. Having these trusted advisors is essential for getting the work done correctly, as it provides technical oversight both at a project management and job-specific level to ensure the best possible result.

For example, yacht designers work with similar briefs, and one might think that these skills are easily transposable to aircraft design. One owner asked his yacht designer to design his aircraft as he’d worked with the designer for many years and felt comfortable knowing that the designer would be able to interpret his concepts accurately.

Unfortunately, aircraft are subject to stringent certification limitations, very different to those of a yacht. The designer completed the layout to the owner’s satisfaction at significant cost but, as the designer was unaware of unique aviation certification requirements, the design needed to be reworked to reflect the realities of cabin certification requirements.

This not only incurred additional cost but lead to disappointment for the owner, who had expected certain features that the original design had incorporated from their yacht. However, an expert completion manager would have been able to work with the original designer to make sure that the design would be compliant and could be certified, preventing owner disappointment.

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APRIL 2022 | ISSUE 18

Form vs. Function

AHGUIDE

Even working through a checklist of things to consider isn’t enough as problems can crop up in unexpected places.

Aviation Paint Points Aircraft livery would seem a (relatively) uncomplicated task to commission – how hard can it be to paint the outside of an aircraft? One owner dealt with the paint facility directly to choose the aircraft’s exterior colours and design. The paint facility used the right paint and processes but, without technical oversight, the livery wasn’t accurately rendered, failing to capture the vision that the owner had in their mind. When the livery was completed, the selected tones didn’t translate properly and had clashing colours. The once sleek aircraft looked both disproportionate and tired, with a blocky and dull design.

Three months in, the problem became markedly worse. The paint facility had failed to properly prepare the exterior surfaces. The aircraft livery started peeling off. The beautifully appointed interior was obscured by a shabby exterior that made the aircraft look like it was falling apart – not ideal for making a great first impression

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Whilst purchasing, designing and refurbishing an aircraft might seem like a complicated undertaking, chewing up huge chunks of time and attention, it really doesn’t have to be. All of these issues can be avoided by getting advice from specialists who deal with these matters every day.

So, to rewind the story a little: with hindsight and an aircraft completion management service, your IPO went off without a hitch. You were able to discuss your requirements before purchasing the aircraft and, with the correct inspections, you had full confidence that the buying decision was a wise one.

The refurbishment and customisation process was incredibly smooth and, most importantly, needed little from you except for reviewing initial briefs and renderings, and making aesthetic decisions to create the best possible space for your investors and executives.

As a result, your team landed refreshed and ready to impress at every stop on your tour, turning an IPO horror story into your very own success story with an aircraft completion management service.

Author: Tom Chatfield, CEO Camber Aviation Management, www.camberaviation.com / solutions@camberaviation.com

AHGUIDE

CAMO - Maintenance Tracking The practical guide how to get things done!

Why you need to track your maintenance?

Same as on your car the aircraft needs certain maintenance from now and then. Having your tracking system in order is crucial for your operations as it prevents unforseen maintenance stops and unnecessary ground time.

The aircraft and engine manufacturer provides you with schedule which needs to be adopted to your aircraft maintenance programme (AMP).

Once you have established your AMP and have it approved by the authority its time to do a bridging check with your maintenance tracking system you use. That is to make sure all tasks are inserted correctly with the last complied time and date to calculate the next due for each task.

Failing to have a proper check done may lead to non compliance with your AMP which can ground your aircraft immediately.

What software do I need?

This really depends on several factors: What type of aircraft do I operate What costs I'm willing to pay Do I need maintenance tracking only or should I go for a more integrated software This are all points what play into the decision what software you should use. There is a wide range of service providers now a day to choose from.

What does it track?

Your maintenance tracking system should include all relevant airframe, engine and propeller tasks together with any requirements by the authority and applicable airworthiness directives (AD) and service bulletins (SB).

For each tasks there will be the last done information with time and date and the next due date when it is to be performed next.

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"Please note this is a practical guide and for information only. Please refer to your company procedures and official documents."

APRIL 2022 | ISSUE 18

Also for tasks like AD's and SB's there should be the reference when it was performed or the information why it was not performed.

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CAMO - Useful Links The practical guide how to get things done!

Airworthiness Directives EASA - All European Registered Aircrafts and Type Certificate Holder within the EU FAA - All Type Certificate Holder within the United States for example Gulfstream or Textron Canada - All Type Certificate Holder within the United States for example Pratt & Whitney or Bombardier

EASA Type Certificate Data Sheets TCDS

EASA Certification Noise Levels Approved Noise Level

Service Bulletins & Maintenance Manuals

EASA Master Minimum Equipment Lists

Textron - Cessna / Hawker / Beechcraft

Textron - Cessna / Hawker / Beechcraft

Bombardier

Bombardier

Gulfstream

Gulfstream

Dassault

Dassault

Honda Jet

Honda Jet

Pilatus

Pilatus

Rolls-Royce Pratt & Whitney Honeywell Hartzell

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