Life Enriched - Summer Issue 34 by AW Rostamani Group

LifeEnriched Issue 34 - Summer 2018

Nissan

Iconic 370Z NISMO

Real Estate

From The Expo to the Digital Era

Lumina

Wasl Goes Green

Leading CSR Through Reform The Launch of AWR Enriching Communities

Launch of AWR Enriching Communities

This Issue Summer 2018

Cover story As one of the UAE’s oldest organizations, AW Rostamani prides itself as a group that takes the community, environment and society at large into consideration when it conducts its operations. This season AWR has relaunched their CSR programme under the brand, Enriching Communities

Editor’s Note AWR’s Group message is to ‘Enrich Lives’ and this season the Group have filled their diaries with projects and activities focused on this core ambition. From boundless events during the holy month of Ramadan to the relaunch of the Group’s CSR programme, Enriching Communities, (p.12) AWR has immersed themselves in the spirit of generosity and compassion. At the start of this year, Abu Dhabi’s Crown Prince, H.H. Sheikh Mohammed bin Zayed Al Nahyan declared 2018 as the ‘Year of Zayed’, to commemorate 100 years since the birth of the late Sheikh Zayed bin Sultan Al Nahyan, the Founding Father of the UAE. The values of the Year of Zayed are wisdom, respect, sustainability and human development. As you browse the glossy pages of our summer issue you will find endless activities surrounding the key values of the late Sheikh Mohammed bin Zayed Al Nahyan which celebrate his teachings. In light of AWR’s humanitarian efforts, HR was honoured with the prestigious Dubai Human Development Award at the Business Excellence Awards by the Dubai Economy in April (p.102) for their contribution to the development of people and resources. During the same proud occasion, our Arabian Automobiles Company, Nissan, received the DSES Award for the Best Service Performance Brand (p.103). To continue the theme of giving, this issue includes a What Inspires You page (p.56), in hope that we can help share motivational stimuli directly from employees. Alongside our lifestyle pages, two new pages have

been added, one titled AWR Cooks (p.80), sharing multiple special recipes from AWR team members, and the other is an industry knowledge page, which this season highlights current digital marketing trends (p.42).

We hope you enjoy the articles, interviews and features from the AWR Group and its companies and relish in their news stories, product launches and the advancements they have accomplished this season.

80 Group MarCom

Read Life Enriched Magazine On-The-Go

Product Review

Features

Executive Interview

Iconic Nissan 370Z NISMO

AWR Loves…

AUTOTRUST MAKANAK

In the Know

100 Years of a Timeless Design Collaboration with a Sculptor, Painter and Silver Artist: Henning Koppel

AW Rostamani Building Industries Curing the Needs of the UAE Healthcare Industry

The New INFINITI QX30

Digital Marketing Trends 2018

CHATBOTS EXPLAINED: Why the world’s gone botty for Chatbots

What Inspires You

Wasl Goes Green

Shift Car Rental Once Again at the Forefront of Innovation & Sustainability

AWR Cooks

The Global Hotspot For Logistics And The Secrets Behind KARFF’s Logistical Success

VHERNIER Has A New Address

BCD Travel: Transforming The Way We TravelWith SolutionSource®

Are Your Little Superstars Ready to Dress-to-Impress During the Hot Summer Months?

The New Renault Megane GT

Highlights and Awards

102

Event Reflects

128

From The Expo to the Digital Era

AW Rostamani Attackers - Football Interview

The Perfect Infusion of Calligraphy and Design

Dunking Hoops and Scoring Baskets

34 94 88

Loves....

Items from our brands that we cannot get enough of this season!

KARFF

The efficiency of organizing our logisticial needs with KARFF, regardless of the mode, sea, land or air!

INFINITI QX80 Smart Rear View Mirror The all-new Smart Rear View Mirror in the new INFINITI QX80 18YM means your view need never be compromised. The switch transforms it from a mirror into an LCD screen

Georg Jensen With beautiful designs, expert craftsmanship and absolute precision, Georg Jensen designer watches for men and women make the perfect gift for yourself or a loved one

Vhernier

Stand out in these earrings from Vhernier. The Freccia Dubai Special Edition; created to exclusively celebrate the new Vhernier boutique in the Dubai Mall

AUTOTRUST

MAKANAK by AUTOTRUST, is an easy to use app which organizes the pickup and service of your car without disrupting your busy lifestyle

Renault Megane GT 4Control Technology The new MÉGANE GT is the first vehicle in its segment to benefit from 4CONTROL technology. The 4CONTROL chassis acts on the steering of the rear wheels

Apartment 51

Apartment 51’s exclusive Normann Copenhagen Geo Jugs in two Limited Edition metallic colourways: rose gold and silver.

Lumina Vimar - for their state-ofthe-art home and building automation which is based on latest available market technologies and standards

@angelsuae

Angel’s newly launched Instagram account, @angelsuae

Shift Technologies

Chatbot’s created by Shift Technologies, which operate beyond the usual workings of a regular Chatbot with the help of Google’s Dialog Flow

Tom and Teddy

AWR Lifestyle’s newest brand, Tom and Teddy. Matching swimwear for big guys and their little nippers. Coming to Dubai soon!

9 LifeEnriched

Summer 2018

THE NISSAN MAXIMA

EXCLUSIVE BLACK 19” ALLOY WHEELS

SPORTY REAR SPOILER

SPORTY D-SHAPED STEERING WHEEL

IMAGE DEPICTS THE MIDNIGHT EDITION GRADE.

Cover Story

Leading CSR Through Reform: The Launch of AWR Enriching Communities Today’s modern world is changing at a rapid rate. Norms that we have come to know have changed drastically as people’s expectations have changed as well. The true measure of success for an organization no longer lies in their wealth, but their people and their impact on the rest of society. Organizations that integrate business and employees’ personal values become the benchmark to follow for the future. This ability to fully implement Corporate Social Responsibility (CSR) initiatives, in turn, increase the credibility of the organization, as giving back no longer becomes a duty, but a way of life. This special edition of Life Enriched explores just that, in celebration of AW Rostamani’s dedicated CSR Department, AWR Enriching Communities, in line with the Year of Zayed, and the vision of the nation. The launch of “AWR Enriching Communities” is extra special for us because for many years AW Rostamani has been part of successful CSR activations in which we have given our all in giving back to the community, enriching the lives of those we’ve been so lucky to meet in the process. As one of the UAE’s oldest organizations, AW Rostamani prides itself as a group that takes the community, environment and society at large into consideration when it conducts its operations. The group has consistently innovated and re-engineered processes and activations that deliver value to the general public as well as to the very employees that call it home. Our new CSR program falls in line with government policies that have helped set up plans like Dubai Vision 2021 which in turn have helped guide the group set strategic CSR objectives, charters and roadmaps. It helps define AWR’s

organizational and operational vision, direction as well as setting the correct CSR pillars for the group to follow. These pillars include: •

Community- Ensuring the group actively participates in activities that promote education, assisting with people of determination, promoting positive well-being, providing a platform for entrepreneurship, and maintaining the National identity of the peoples of the UAE.

•

Environment- Reducing the carbon footprint, promoting environmental stewardship, climate change mitigation, and biodiversity care

•

Workplace- Promoting worklife balance, ensuring employee well-being at the workplace, and increasing volunteering efforts.

•

Stakeholders- Instilling green supplier policies, anti-corruption, increased stakeholder engagement, and ensuring stakeholder satisfaction.

With 2018 announced as the Year of Zayed, AW Rostamani has a sound duty to invest in creating CSR initiatives, events and awards across the UAE that promote values of tolerance, progression, environmentalism and leadership, as well as charity. The late Sheikh Zayed established a global school of tolerance and coexistence because he knew that from the Union’s humble beginnings, the UAE’s uniqueness lay in its ability to welcome different races, religions, and cultures without abandoning its social and cultural identity.

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AW Rostamani already has a proud history of working closely with residents of the country, respecting the environment, and supporting the local economy. This is not a new approach by AWR, however, it is the strategic goal to further strengthen this approach and become a subject matter expert in CSR activations. By acting as global ambassadors of society and the environment, paving new ways for growth through sustainable initiatives and acting as devoted leaders in ethical operations, AW Rostamani ensures that it has the right strategies in place further place emphasis on activities protecting and safeguarding the local environment.

AW Rostamani is filled with people who truly care, about each other and their communities. Over the years, the group has not only grown as a business but as a family. To further ensure that AW Rostamani participates in a variety of causes, the group has formalized its collective compassion into a unified program, under the brand, ‘Enriching Communities’. In addition, later this year the group will be launching an exciting activation titled, the “AWR Volunteerism Journey” that will support its individuals and strengthen their impact as a whole.

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Cover Story

Community

Today’s modern world is changing at a organizational and operational vision, rapid rate. Norms that we have come direction as well as setting the correct CSR to know have changed drastically as pillars for the group to follow. people’s expectations have changed as Ensuring the group actively participates in activities that promote well. The true measure of success for education, an Theseassisting pillars include: with people of determination, promoting organization no longer lies in their wealth, positive well-being, providing a platform for entrepreneurship, and but their people and their impact on the • Community- Ensuring the group maintaining the National identity of the rest of society. Organizations that integrate actively participates in activities that people of the UAE business and employees’ personal values promote education, assisting with become the benchmark to follow for the people of determination, promoting future. positive well-being, providing a platform for entrepreneurship, and This ability to fully implement Corporate maintaining the National identity of Social Responsibility (CSR) initiatives, the peoples of the UAE. in turn, increase the credibility of the organization, as giving back no longer • Environment- Reducing the carbon the carbon footprint, promoting becomes a duty, but a way of life. This footprint,Reducing promoting environmental environmental special edition of Life Enriched explores stewardship, climate changestewardship, climate change just that, in celebration of AW Rostamani’s mitigation, and biodiversity mitigation, andcare biodiversity care dedicated CSR Department, AWR Enriching Communities, in line with the • Workplace- Promoting workYear of Zayed, and the vision of the nation. life balance, ensuring employee The launch of “AWR Enriching well-being at the workplace, and Communities” is extra special for us increasing volunteering efforts. because for many years AW Rostamani has been part of successful CSR activations in • Stakeholders- Instilling green supplier which we have given our all in giving back policies, anti-corruption, increased to the community, enriching the lives of and Promoting stakeholder work-life engagement, balance, ensuring employee those we’ve been so lucky to meet in the ensuring stakeholder satisfaction. well-being at the workplace, and increasing process. volunteering efforts With 2018 announced as the Year of As one of the UAE’s oldest organizations, Zayed, AW Rostamani has a sound AW Rostamani prides itself as a group that duty to invest in creating CSR initiatives, takes the community, environment and events and awards across the UAE that society at large into consideration when promote values of tolerance, progression, it conducts its operations. The group has environmentalism and leadership, as consistently innovated and re-engineered well as charity. The late Shaikh Zayed processes and activations that deliver value established a global school of tolerance Instilling policies, anti-corruption, to the general public as well as to the very and coexistence because green he knewsupplier that increased stakeholder engagement, and ensuring employees that call it home. from the Union’s humble beginnings, the UAE’s uniqueness lay in its ability to stakeholder satisfaction Our new CSR program falls in line with welcome different races, religions, and government policies that have helped set cultures without abandoning its social and up plans like Dubai Vision 2021 which cultural identity. in turn have helped guide the group set strategic CSR objectives, charters and roadmaps. It helps define AWR’s

Environment

Workplace

Stakeholders

CSR Pillars

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Through this unique project, AW Rostamani will take its employees on a “trip” to the world of volunteerism! All AWR employees will be gifted with an ‘AWR Enriching Communities’ passport as an onboarding gift. The volunteerism project will be executed as a trip with several phases to cover along the way, similar to the concept of citizenship. Employees have to complete several initiatives in phases and receive stamps in their passports on completing a CSR activity. Once successfully registered, volunteers must complete three volunteerism initiatives within 12 months, volunteers are entitled to receive great rewards and a grand sense of achievement and satisfaction. By making the concept of volunteering fun and interactive, AW Rostamani hopes to encourage its community to continuously

participate in future activities. The group understands that CSR should be based and rooted in the organizational culture as well as its DNA. CSR must also make itself explicit in a series of promises and public commitments, which must be upheld at all times. These are the values that Abdul Wahid Al Rostamani, AW Rostamani’s Late Chairman helped install in the organisation. He was not only a prosperous businessman but also a true, inspirational leader who cared about his employees and the community. Without his leadership, AW Rostamani wouldn’t be where it is today. Abdul Wahid’s ideals and attributes can be felt embedded in the core values of the Group and his passions and lessons remain. The Board of Directors have continued the Late Chairman’s ideologies and they collectively reflect his qualities of integrity, commitment, passion and never being satisfied.

AW Rostamani’s push for a fully integrated CSR model is just the start of a variety of initiatives that the organisation is doing to give back to the community. The AW Rostamani CSR strategy 2018 shall encourage its staff to advocate for change in the social responsibility area across the various pillars and focus areas. It can be used as a platform to achieve systematic improvements in various categories such as sustainability, social, community, and governance. To learn more about AW Rostamani CSR initiatives, please visit awrostamani.com

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‫ﻓـﻴـﺮﻧــﻴــﻪ‬ ‫ﻣﻴﻼﻧﻮ‬

The Dubai Mall, Dubai, UAE

Product Review

Iconic Nissan 370Z NISMO • The Nissan 370Z NISMO is the third offering from Nissan’s in-house performance division to be introduced to the region • Nissan 370Z NISMO marked by distinctive exterior appearance and unique interior features The 2018 Nissan 370Z NISMO has launched in UAE for the first time, as part of the global automaker’s continued drive to bring tuned, highperformance NISMO models to the market. With a 3.7-liter V6 engine and 350 brake horsepower, the powerful 370Z NISMO is an iconic car that is set to be another favourite choice among enthusiasts throughout the UAE. NISMO, which is Nissan’s motorsport and road car performance range, was introduced regionally in 2015 with the launch of the Nissan Patrol NISMO – an instant fan favourite has seen wide success throughout the region. Following that, the legendary Nissan GT-R NISMO was rolled out in the Middle East the following year. The 2018 370Z NISMO is powered by a 3.7-liter DOHC V6 engine with Variable Valve Event and Lift Control (VVEL). The advanced powerplant is

rated at 350 bhp at 7,400 rpm and 276 lb-ft of torque at 5,200 rpm. The VVEL system optimizes intake valve open/close movements, ensuring that airflow to the combustion chamber is both efficient and precise. The 370Z NISMO’s enhanced engine power and acceleration applies an exclusive H-configured exhaust system design and muffler tuning, along with optimized ECM (Engine Control Module) calibration. The 370Z NISMO boasts a true motorsport look and feel throughout the driver-centric two-seat cabin, complete with black and red Recaro® leather-appointed seats with Alcantara® accents that ensure the NISMO theme throughout. Designed with Recaro® specifically for the 370Z NISMO, the seats provide a more uniform body pressure and better all-direction holding during spirited acceleration, braking and cornering.

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NISMO-styled Interior: The interior features red seat trim and stitching with NISMO logo, an Alcantara®-appointed leatherwrapped steering wheel and NISMO red tachometer. The tachometer and speedometer include an “initial sweep” function, coming alive when the 370Z NISMO is first started. Like all Nissan 370Z interiors, the layout is built around a deeply scooped instrument panel with a full-length center console separating the driver and passenger’s seat. In the rear is an open cargo area with easy accessibility. The instrument panel includes a 3-pod cluster with oil temperature, voltmeter and clock,

power windows with one-touch auto up/down function, power door locks with auto-lock feature and automatic climate control. Other interior details include a smooth leather-wrapped shift knob and aluminum-trimmed pedals. Standard interior comfort and convenience features include Nissan Intelligent Key® with Push Button Start, Bose® in-dash AM/FM/CD/ AUX 8-speaker audio system, two subwoofers with illuminated steering wheel-mounted controls, USB/iPod® interface and Bluetooth® Hands-free Phone System.

Advanced Active Noise Cancellation (ANC) and Active Sound Enhancement (ASE) systems are standard on the 370Z NISMO. The ANC system generates cancelling sound to remove undesirable low frequency engine noise while preserving invigorating sounds of engine performance, providing a more “pure” sound. The system is also utilized on the Nissan GT-R. The ASE enhances natural engine sounds to help bolster the driver’s acceleration experience.

ThAdvanced 350-Horsepower VVEL V6 and NISMO-Tuned Suspension The 370Z NISMO is fitted with a refined 7-speed automatic with Downshift Rev Matching (DRM), Adaptive Shift Control and manual shift mode with paddle shifters. The standard 370Z Coupe doublewishbone front/4-link rear suspension design suspension is specially tuned for the 370Z NISMO, offering exceptional handling – including higher spring and stabilizer bar rates and increased roll stiffness and front and rear damping factors, as well as a 0.6-inch wider track width (compared to non-NISMO models). The 2018 370Z NISMO also features a tight, rigid body structure with a strut tower bar brace and a pair of performance dampers, which quickly and efficiently react to help control body vibrations from road input via the tires, contributing to the 370Z NISMO model’s outstanding handling and performance feel. The 370Z NISMO’s long list of standard safety and security features includes the Nissan Advanced Air Bag System (AABS) with dual-stage supplemental front air bags with seat belt sensors and occupant classification sensor; front seatmounted side impact supplemental air bags; roof-mounted curtain sideimpact supplemental air bags; seat belts with pre-tensioners and load limiters, Zone Body Construction with front and rear crumple zones, Nissan Vehicle Immobilizer System, Vehicle Security System and Tire Pressure Monitoring System (TPMS). 25 LifeEnriched

Summer 2018

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Executive Interview

From The Expo to the Digital Era: Executive Interview with AWR’s Head of Leasing of Al Rostamani Real Estate, Mohamed Alblooshi about the New Trends in the Market

The Real Estate industry of Dubai has seen many changes in the last decade, from the announcement of the Expo 2020 to the development of a more intelligent tenant who has access to information regarding tenancy agreements, rental comparisons and regional residency laws. It is an interesting industry to watch change and develop. We sat with the Head of Leasing of AWR’s Real Estate arm, Al Rostamani Real Estate to find out what he has experienced over the last 10 years and what we can expect from his portfolio of commercial and residential builds. What changes have you seen in the Dubai Real Estate market industry since you started your career? Since the announcement of the Expo in 2013, we saw the market change overnight. As we know, the hot topic of real estate conversation has been ‘yearon-year rental prices are dropping’, yet in reality this is not the case. The prices stormed up in just a matter of hours and we have been seeing the steady decline of that unsustainable leap since. The introduction of 2020 changed the needs of the market, today we are now entering a time where we are experiencing a correction of this jump and stabilisation of the market. The prices are mediating back to the normal market rate of the region prior to the excitement of the Expo announcement. It has also been interesting to see the development of our customer’s knowledge of the market. As many industries are experiencing during the digital era, the growth of the internet has allowed customers to gain a lot more information than they have ever had access to before. With this knowledge of the market, tenants are well-informed and they often know what they want before they even enter our apartments. In this case, we have catered to this change and developed our properties to meet the needs of the modern tenant. We have also seen tenant’s tastes towards more luxurious interior offerings. With

28 Photo taken by Abbas Shoaib@s.abbas7

many new units in the market, tenants expect nothing less than modern facilities and interior finishes. This year alone, we have refurbished multiple of our buildings to ensure that we continue to meet these needs. We pride ourselves on our quality facilities and sourced materials. Marble, for instance, is in huge demand, yet unfortunately, you can see a lot of bad marble in the region, and we ensure all the materials we use in our builds are of the highest quality throughout. Tenants are also more health conscious than ever seen before and thus all our residential builds provide gym facilities and many include modern pools. Several of our builds with pools offer both female only pools and mixed. We give tenants the opportunity to use the pool for private events after pool hours, which has been highly appreciated by our tenants. Yoga facilities will be added to many of our builds this year. Similarly, our new buildings also offer family areas and activity spaces for children to play. What kind of properties do you lease? Which of your buildings are the most successful, and why do you think that is? We currently have 293 commercial units and over 2,356 residential units, reaching across Dubai and the Northern Emirates. Many of our units are in prime locations, for instance, we have three locations on Sheikh Zayed, DXB Towers, Twin Tower B and the 21st Century Building. Relating back to your previous question, we have seen changes in transportation trends. Before, our tenants were predominantly vehicle owners, however now we are seeing a lot of our ex-patriate tenants opting for a vehicle-free lifestyle who rely on public transport. The metro and the tram has encouraged us to choose locations close to these modes of transport. Another very popular buildings with fantastic locations are The Trio, which is just a stone’s throw away from the Mall of Emirates, Al Jaddaf situated in the heart of Bur Dubai and Al Mankhool. We have witnessed a very impressive tenancy of our Trio building. Since we launched the building in August, we have achieved high occupancy. The building is

in a prime location as mentioned before, and is high quality, luxurious and prices are very competitive. The rooms are very large, very modern and include beautiful finishes. When we launched the space, we experienced many direct walk-ins as the building is very attractive and so we found many people were intrigued by the building before we even marketed the rooms. The 21st Century building is also one of our very top properties. One because it is on Sheikh Zayed Road and has all the facilities anyone needs. Second, because it has one of the best views on the higher floors that reach the sea, city walk and Box Park. And lastly, because we have recently finished a grand refurb of the units which are being very well-received. Al Jaddaf is a new building we have just begun leasing and is already in good demand so far. We believe this to be due to us hitting the market with great prices without reducing on the quality. It is a very luxurious building. When people visit this building they are instantly impressed by the price and quality. The modern customer is looking for convenience, what new trends which enable the convenience of the customer are you experiencing? The convenience of our customers is our top priority and we aspire for a seamless experience for our tenants. As mentioned previously, we like to place ourselves in the shoes of our customers and have studied each step of the tenancy agreement cycle to find any moments we can adapt to make it easier and painfree. First of all, everyone is going online. And therefore the trend now is to focus on online transactions with no physical documents. This way our tenants no longer need to take long journeys to our offices, taking time and effort out of their busy schedules. The easier the payment cycle, the more attraction we are gaining from customers. We have also added customer service reception desks to our new buildings, which cannot be found in any of our competitor residences. This is purely unique in the market, which allows customers direct access to a member of

our staff for any needs or requirements they may have. This is a similar experience you would expect from a hotel and enables the tenant to have access to communicate with the landlord and the tenant at any given time. In addition, we have integrated the processes of applications for ejari, purchased advanced operations software and modernized our FSI systems. In the near future, we will also be adding a chatbot to our website for 24/7 service support. It is great to see how you are differentiating yourselves from other properties in the market – Do you think this is the recipe behind your success? We would have to say it is a combination of always placing the customer first, offering unique, never seen before services such as our customer service points and personalized welcome gift packs for our tenants, the high quality facilities and interiors and the overall appreciation we hold for our customers. For us, by applying these deliverables we have been fortunate to experience a stable position within the market and haven’t experienced the many challenges that we have witnessed around us. At Al Rostamani Real Estate, we have ensured that we place the tenant’s needs at the heart of every business decision and thus have adapted our services to cater to their needs in a demanding and competitive market, which has kept customers and welcomed new tenants. Our objective is to not only meet tenant’s needs, but to over exceed what is expected and deliver the unexpected.

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Product Review

AUTOTRUST MAKANAK MAKANAK means at your doorstep; and this is precisely what AUTOTRUST is bringing to you this quarter. MAKANAK adds absolute convenience to their customers with innovation and ambition. In a modern world of fast-paced advances and lifestyle rhythms, the long list of human activities and responsibilities is vast, and a car service comes at the very bottom of that list. Not only is servicing your car at the very bottom of your choice of necessary chores, it also causes a great deal of disruption. With the launch of MAKANAK, AUTOTRUST has eliminated those unwelcomed disruptions through an easy to use app which organizes not only the pickup and service of your car but also ensures your plans are not interrupted by providing you with a temporary vehicle whilst yours is in service. This all takes place without you taking one step outside of your front door. We look into how easy and pain-free vehicle maintenance can be with MAKANAK’s step-to-step guide 1.Customer contacts MAKANAK and shares their location via WhatsApp. 2. The dedicated MAKANAK Customer Service team will collect the customer’s details and their preferred location for car pick up on arrival, the Service Advisor will carry out a thorough inspection of the vehicle for any visible damages before taking the car to the AUTOTRUST workshop. 3. A temporary car will be delivered to the customer’s home in exchange. MAKANAK is available in three tiers of service quality. Basic, Advanced and Premium. The customer is able to choose the preferred car during the 24 hour service period. The service begins and is completed within 24 hours.

4.The customer is kept updated about the status of the car service. 5. Upon completion of the Service, AUTOTRUST MAKANAK Customer Service Team calls the customer to confirm the location of the delivery. The customer can again share their location by WhatsApp. 6. The Service Advisor delivers the car to the customer’s location, payment is paid on delivery and the temporary car is picked up. Customers can book all types of services using MAKANAK in addition to regular car service requirements. AUTOTRUST currently offers MAKANAK Services in Dubai and Abu Dhabi. AUTOTRUST has partnered with Shift Car Rental for the lease of a spare car.

Luigi Rubinacci, Director – Strategic Ventures, Sales & Marketing states, “We are very excited to launch MAKANAK. We understand the complexities and inconvenience of organizing car services for our customers and thus we have created a solution to end the challenges associated with vehicle maintenance with MAKANAK. To convenience our customers, we have assumed their time is extremely valuable and thus we have taken on the responsibility to arrange alternative transport and brought the car service to their door.

Services Include:

At AW Rostamani, we place our customers are the forefront of every business decision and this concept is a great example of the measures we want to take to ensure we enrich the lives of our customers. MAKANAK is a revolutionary concept in the automotive landscape of UAE and we are sure we are going to see customers thoroughly enjoy the service.”

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Product Review

100 Years of a Timeless Design Collaboration with a Sculptor, Painter and Silver Artist: Henning Koppel Henning Koppel 1918-1981 Henning Koppel was born in Copenhagen in 1918. The father, Valdemar Koppel was a journalist for the daily newspaper Poltiken and was always working, so it was mainly the mother, Elise, who took care of Henning and his older brother Nils. While the boys were still small, she took them on a grand tour of Italy and filled the boys with enthusiasm for art and culture, an interest which continued their entire life. Koppel’s passion led to him leaving school when he was 15 to pursue becoming an artist and in 1937 he was accepted into the Danish Academy of fine arts where he was educated as a sculptor, like Georg Jensen. Koppel was pleasant, funny, charming and open. Koppel married his wife Jytte Koppel and produced two daughters, Hannah and Nina. Nina Koppel is the master mind behind Georg Jensen’s renowned Fusion Jewellery. Henning Koppel passed away 27 June 1981 and since then Georg Jensen have continued a close collaboration with his family, ensuring Koppel lives on in all his beautiful designs.

When Georg Jensen started the company in 1904, he begun a tradition of inviting other designers and artists to collectively design and develop new products.

The collaboration was established in 1946 and over the years Koppel has created a range of designs within homeware, cutlery, watches, home décor and jewellery.

This is a tradition that Georg Jensen has continued today, and this year the brand celebrates one of the most important design collaborations with the Danish sculptor, painter and silver artist Henning Koppel, who in May of this year would have turned 100 years old.

This season, Georg Jensen will be extending the Koppel range with designs in sterling silver, stainless steel, glass crystal, stoneware and black PVD, representing the colour universe (white, blue and black) often found in his characteristic drawings.

The new launches also represent Koppel’s rare talent for translating his unique, simple design language into any material. We sat with the Georg Jensen team in Dubai to learn more about some of the products which will be revealed during the launch of Henning Koppel 100, as well as some of the Koppel iconic pieces.

Wave Bowl The wave bowl design was first created in 1948 in sterling silver. The iconic design is still available in silver today. In addition, the masterpiece is available in stainless steel. Koppel has drawn the bowl a thousand times and could reproduce the form in one long stroke without lifting the brush from the paper. From the side, it looks like a horizontal number eight that loops infinitely back on itself. The wave bowls add a dramatic sense of elegance to any dining room table or coffee table as a statement table piece. Whether you keep decorative florals or fruits inside, this piece cannot go unnoticed in your home.

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Koppel Vases The shape of the vases originates from Koppelâ&#x20AC;&#x2122;s initial vase drawings and design, today the design is kept alive by his daughter Hannah. Koppel kept a small blue stoneware version of the vase on this work table. The vase was made at a little, local ceramic workshop. The vase would often hold a New Dawn rose, which he would pick from his garden. This piece is subtle and elegant. With room for only single flowers or a very small brunch, the vase encompasses simplicity and beauty.

Caravel In 1963, Koppel won Der goldene Loffel (The Golden Spoon) for the Caravel cutlery due to its refined way of combining functionalism, idiom and material. The cutlery creates a bold statement in a table-setting and brings contrast and focus. The design has a modern expression, making it highly relevant today.

Koppel Pitchers Some of Koppel’s most renowned designs are a series of pitches based on his inspirations from form and movement. The pitchers include proud, erect necks and enormous handles with swing up over the sprout of the pitcher as an organic part of the form. The pitchers have a playfulness to them and the silver versions have been named the Pregnant Duck, the Swan and the African lady.

One day, Koppel was teaching at the Goldsmith College and was asked why he made such huge handles, his answer was: “It is like when a small child looks out between his father’s legs and discovers the world outside, you can experience that kind of a fairy tale by looking through my handles.”

Koppel Watches When the Koppel watch was launched in 1978, it broke with tradition and introduced a daring simplicity by substituting the numbers with dots, which was unseen at the time. The simple, understated, timeless watches are as relevant today as they were when they were first designed and are appealing to all age groups. The design idiom also ensures that the time pieces are cherished for a lifetime.

Koppel Hurricanes This design stems back from its original design made in Pewter in the 70s. The smaller size hurricanes are designed to host tea lights and the two larger pieces can contain a low candle. The air holes at the bottom ensure that the candle melts evenly. The Hurricanes bring a cosy atmosphere and light to any outside setting such as a balcony, terrace, and garden or by the pool. Hurricanes in many cultures, are used for celebrations, symbolising the wish for a bright future.

New

Renault CAPTUR Renault CAPTUR Live the moment. Live the moment.

Features

AW Rostamani Building Industries Curing the Needs of the UAE Healthcare Industry The UAE’s healthcare market is set to exceed more than AED100 billion by 2021, meaning that there will be considerable and sustained growth over the next few years. The country is likely to see an increase in demand for the number of hospital beds at nearly 3 per cent every year to reach more than 15,000 beds in the same period. At the start of this year, Khaleej Times reported, “Healthcare is one of the fastest-growing sectors in the world and is a key contributor to the UAE economy.” The UAE’s Vision 2021 National Agenda aims to achieve a world-class Healthcare system to help tackle and prevent lifestyle illnesses such as heart disease and diabetes that are prevalent in the region. With its vision to develop world-class healthcare infrastructure, expertise, and services, the UAE government is extensively expanding and upgrading its healthcare systems to match international standards. The UAE accounts for over 25 per cent of the total healthcare spend by GCC Governments and the per capita healthcare spending in the UAE is the second highest in the GCC. Dubai, already a popular destination with travelers, has a number of internationally accredited clinics, and is striving to take a greater share in the medical tourism business. Dubai is gaining popularity as a medical tourism destination due to its relatively low cost, qualified medical staff, and short waiting times. Promoting medical tourism in the Emirate, the Dubai government has also introduced several strategies and initiatives to promote both investment in facilities and home grown medical talent. Recent statistics show that the number of medical tourists receiving treatment is estimated to increase by 15% each year. Public healthcare services are administered by the different regulatory

authorities in the United Arab Emirates. The main authorities include, The Ministry of Health, Health Authority-Abu Dhabi (HAAD), the Dubai Health Authority (DHA) and the Emirates Health Authority (EHA). It is imperative that operators, consultants and contractors alike have a good understanding of the Healthcare sector to ensure project success. Healthcare design and construction projects have become increasingly more complex as organizations strive to deliver the best patient outcomes. The challenge, from understanding the complicated services and utilities involved, to complying with regulations and authority approvals, means that managing a healthcare design and construction project takes a lot of experience and commitment. To meet the inherent challenges, forwardthinking healthcare operators are not only using design and build, but they are requesting for design and build teams to incorporate innovative ways to push the limits of this delivery method. No longer are hospitals the austere, institutional and featureless facilities that they once were. Architects and Designers now focus on evolving these spaces into well-designed and planned structures which are highly specialized in their approach to the wellness and well-being of patients, staff and visitors alike. With investors keen to turn the GCC into a medical tourism hub, this approach is a key development focus, as patient comfort and well-being is just as important as performance and functionality. Healthcare facilities now strive to create a public realm that integrates the operational requirements of the facility with support functions, food and beverage offerings and even residential accommodation, designed for wellbeing and wellness. With medical technology also moving forwards at a rapid pace, it becomes

essential that these buildings are futureproof so that they can adapt with the ever changing developments in technology associated with treatments. Contractual and contracting arrangements aside, there are a number of essentials that will ensure project success for healthcare projects. How are AW Rostamani Building Industries contributing to this change in the health sector? AW Rostamani Building Industries methodology for delivering successful hospital and healthcare projects begins with the end in mind. The key driver is to hand over the facility in a defect-free state, and enable full operation as planned. To achieve this, Building Industries employ a stakeholder engagement strategy that actively involves key members of the project from the outset. The concept is complemented by the company’s structured Project Management procedures, developed with specific relevance and expertise of healthcare projects. The procedures reinforce a project team’s commitment to deliver a single aligned outcome and help to bridge the performance gap between design intentions and operational outcomes. During the design and engineering phases of the project the choice and specification of materials is critical to both regulatory compliance and maintenance and cost in use. Building Industries’ approach to value engineering is one of value creation where they consider not only technical and relevant compliance standards, but also the return on investment, through life cycle costing. Additionally, due to project complexity, Building Industries have developed building information modeling (BIM) capabilities to ensure coordination with all disciplines. Specifically, the design of the

facility, using a model, will identify any potential issues before they could have an impact on construction. Once construction is underway any changes or deviations can be captured and quickly incorporated into the BIM model, such that they can be clearly communicated to all stakeholders. With large scale projects that often dictate phased handover of the facilities, the project strategy will have an influence, not only on programme, but on the permitting approach with local authorities. Building Industries have dedicated departments for both engineering drawings and authority approvals in order to speed the process and ensure that staged handovers can be made with the requisite approvals in place. The strategy is also mindful of the technical aspects of the hospital infrastructure to ensure the service isolation is considered, without causing disruption to the hospital operation during any following phased works. During construction, progress and programming are carefully monitored to foresee any potential delay, shortfall or conflicts that will affect the overall outcome. The system takes a view across procurement, manpower, materials, design changes, production rates and budget, where shortfalls in any one area may

compromise the project outcome. Graduated handover enables the operator to spend more time on understanding interfaces and systems before occupation. AW Rostamani Building Industries employ a ‘Countdown to Completion’ process that drives the focus and activities required for the close out and testing and commissioning activities, to ensure the facility can be occupied as early as possible in a defect free state. The system revisits the outputs from earlier reality-checking decisions and ensures the suggested actions are in place for commissioning and end-user training. The integration of consultant inspections, sign off and authority approvals further ensures the timely handover of the asset. Post-completion, and during the initial aftercare phase, the Building Industries project team remain resident on-site for a defined period to assist and close out any latent or emerging problems and issues. This process involves regular dialogue with the hospital’s technical services team, to find out how the installation and systems are performing and operating, and whether they meet the operators, and ultimately the

patient’s, expectations. Adjustments can be made where necessary and reports are fed back. It is a measured and monitored process, with the advantage of being a pro-active approach, rather than re-active, which leads to a quicker resolution of issues. AW Rostamani Building Industries’ methodology is a strictly defined combination of logically related practices, methods and processes that determine how best to plan, develop, control and deliver a project throughout the continuous implementation process until successful completion and handover. The team have a proven, systematic and disciplined approach to project design, execution and completion, particularly suited to healthcare projects. AW Rostamani Building Industries is currently working on the full fit-out of a large new healthcare facility in Garhoud, Dubai.

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Digital Marketing Trends 2018

More Targeted Ads With Specific Purpose People have minimal attention spans and are exposed to multiple ads on a daily basis. Moving forward, the focus will be on relevant and targeted ads. Mobile ad platforms will show major growth in 2018-2019, including Facebook, Instagram and Snapchat.

Video Marketing Video is becoming the most popular and influential form of digital content for businesses today and if done right, it can have a very positive impact on your business.

Augmented Reality Integrated Through Social Media As our mobile devices become more powerful and social apps better integrate with AR, brands will use AR to better engage with consumers.

Automated Driving While fully autonomous cars are undoubtedly still a few years away, several automakers are rolling out semi-autonomous systems that are getting ever closer to the idea of jumping inside the car and letting it take over from there. This digitalization in the automotive industry will be more prominent going into 2019 42

The popularity of mobile payments

Cross-device marketing Using phones, tablets and desktops on a daily basis makes it hard for brands to appear on all devices throughout the day. Now is the time to act! In the new era of cross-device customer behavior, marketers need to ensure a consistent online experience across all devices and screen sizes.

The explosive growth of mobile devices unlocks the potential of mobile payments. More and more businesses introduce mobile payment options in their stores with ApplePay and Alipay being the two key providers.

I-CAN Transform AWR are experiencing a transitional movement in the way we brand ourselves to customers. The focus is on brand profiling and tracking the customer journey. AWR has experienced a series of seminars and workshops on how to improve and keep up with the digital age.

Chatbots taking over the world 2018 will be the year that brands need to start thinking about social media bots. Chatbots have been around for years, but theyâ&#x20AC;&#x2122;ve seen bigtime AI improvements recently. More and more brands are working on using chatbots for customer support and perfecting their chatbot marketing strategy.

Focus on Generation Z

Twitter May Fall While LinkedIn Rises

Gen-Zers are expected to constitute aboutÂ 40 percentÂ of all consumers by 2020. That is a powerful customer category. Gen-Zers tend to have the mobile-first mindset. Research revealed that they spend longer on their phones each day than on all other devices combined.

Most brands feel that they need a presence on Twitter, no matter how little engagement they gain from it. LinkedIn, however is predicted to grow as a platform as brands are actively engaged. This trend will continue in 2019 as Twitter continues to decline.

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Enriching Your Space In Every Detail Interior Fit-Out Commercial I Education I Hospitality I Healthcare I Retail Abu Dhabi +971 2 645 0899 I Dubai +971 4 347 5119

www.awrbuildingindustries.com

Product Review

INFINITI

The New INFINITI QX30 We believe every driver is empowered with untold possibilities. To excel. To go as far as their drive will take them. See this take shape on the INFINITI QX30, where disruptive design and innovation elevate your style and abilities. Begin by crafting your QX30 for your individual journey. Every selection will transform vision into reality: Yours.

GO BEYOND THE CITY When the road gets slick, QX30 AWD adapts. On dry pavement, Intelligent. All-Wheel Drive sends 100% of the power to the front wheels for fuel efficiency. But if road conditions change, the system automatically transfers up to 50% of the power to the rear wheels. The more in control you feel, the more confident you becomeâ&#x20AC;&#x201D;no matter how far out you go.

GO BEYOND THE CITY

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REFLECT YOUR ACTIVE LIFE. Rugged front and rear bumpers not only tell the world you’re ready for anything, they underscore the terrainconquering personality of this premium active crossover. Modern satin silver bumper inserts are unique to QX30 and complement the exclusive wheel design and side sills.

Configure for adventure: Designed for your rugged nature, every QX30 offers a wide square opening that makes loading and unloading incredibly easy. Pop-open the rear liftgate and you’ll have direct access to the cargo area, clear from any obstruction. The 60/40 folding rear seats open up more space to carry more of your things with a middle pass through available for long sleek objects. Opt for a panoramic moonroof with power sunshade invites streaming natural light to add a spacious and airy quality to the cabin.

How will your QX30 come to life? Designed for the driven, it offers bold ideas. Create an interior as daring as you. Push the latest technology, and change your perception: About what an active crossover can achieve. And what you are truly capable of, both in and out of the city.

Express your individuality. Inside the QX30, a choice of specialty color themes reflects a new mindset. Choose between the premium look and feel of inviting graphite Nappa-leather, the natural appearance of wheat Nappa-leather or the modern interpretation of classic Chocolate brown Nappa-leather available in the Cafe Teak Theme Package.

See every side. Gain a new perspective on what’s around you with the Around View Monitor with Moving Object Detection and Front and Rear Sonar System, it’s easier to see and maneuver in even tightest spaces. Four cameras and one virtual 360 degree view from above elevate your parking expertise, alerting you when a moving object is detected close by. Are you looking for a life-changing vehicle that stands out for its bold exterior, luxurious interior and dynamic performance? If so, then the newly INFINITI QX30 has been designed with you in mind and will be available for the first time ever in the UAE from beginning of April 2018. Discover what the QX30 can offer you…

REFLECT YOUR ACTIVE LIFE

INTERIOR Open your senses to the world with the QX30’s panoramic moonroof, while experiencing the height of comfort with sleek interiors that have been crafted by hand to deliver ultimate luxury and style. This is your space. • Premium materials • Crafted speciality trims • Spacious cabin for the whole family • Panoramic Moonroof

EXTERIOR

PERFORMANCE

Feel expressive INFINITI design in every curve and arch of the QX30, reimagined to make your presence known wherever you go. The QX30 demands to be noticed with flowing signature bodywork and bold design features that make you look not once, but twice.

Experience more control, more confidence and more power — no matter how far you go. With a range of dynamic performance technologies such as Intelligent AllWheel Drive (AWD), the QX30 delivers a smooth, precise driving experience with performance that keeps on giving.

• Highly sculptured exterior

• 2.0L Turbo 4 cylinder engine

• High-quality paint finish

• Intelligent AWD

• Satin chrome roof rails

• Higher ground clearance (34mm)

• Redesigned front and rear bumper

• Higher eye point for urban driving

• New 19-inch wheel design

• Allows easier ingress and egress

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www.shift-technologies.com

THE DIGITAL INTEGRATORS

Product Review

CHATBOTS EXPLAINED: Back to the Future with Shift Technologies Over the last year, Chatbots have become a main focal point of conversion amongst the tech community. Within this discussion, questions have been raised about their success rate and true ability to engage with customers.

step in the right direction, but not the end game. With Shift Technologiesâ&#x20AC;&#x2122;s expertise in customer engagement and Google Cloud Platform technologies, Shift Technologies is able to guide clients not only to an excellent Chatbot, but beyond.

Shift Technologies approach Chatbots a little differently, by adjusting the way they approach the modern technology. For chatbots to be a successful addition to the customer engagement process, they need to be thought of as a part of a wider ecosystem.

A Chatbot will unlock technologies that will entirely change the way clients serve their employees and customers online and, Shift Technologies shows customers how to do just that. As a result, Shift Technologies are looking to take their clients beyond just a great Chatbot and into the remit of natural language (dialog) interaction with their employees and customers, where exploration is a conversation, easy and content rich.

Shift Technologies acknowledge that a chatbot implementation is an important step, but not the final destination in achieving world-class online presence andÂ employee and customer engagement. The Digital Integrators at Shift Technologies, understand chatbots as enablers, allowing their clients to utilize API technologies, making interaction with their customers, easier, more intuitive and meaningful. A Chatbot should be understood as a

The product Shift Technologies use is called DialogFlow from Google.

DialogFlow It is the latest expansion in the area of Artificial Intelligence (AI) and Machine Learning (ML). It easily integrates with other capabilities through APIs, which makes it likely the most expandable chatbot solution and an ideal foundation for your digital presence and digital employee and customer engagement of tomorrow.

The way Shift Technologies think about chatbots: 1. Lay the foundation and plan Through working with you and bring expert insight, Shift Technologies will establish your priorities, proof of concept, the solution, approach and develop a client’s roadmap to success.

2. From PoC to MVP Build on the PoC, while being guided by the roadmap, to construct and deploy a fully functional chatbot.

3. Expand use cases Further evolve your chatbot and train it by adding more data and functionality

4. Chatbot as a service enabler Start rethinking the way you are interacting with you employees and customers online, utilizing the chatbot as a mean they consume more of your services

5. Substitute Mobile Applications Replace your mobile applications (Presenting content in a static manner) with a chatbot, allowing you employees and customer to interact with you through dialog online.

6. Rethink Online Having successfully implemented, expanded and utlilised chatbot technology, rethink your online presence and the way employees and customers consume your services end-to-end.

About DialogFlow: Build Faster

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Start training with only a few examples

•

Advanced natural language and machine learning

•

Build once, deploy everywhere

•

40+ pre-built agents and small talk features

•

Advanced fulfillment options including built-in code editor

•

14+ languages (and counting)

•

Go-to-market with simple bots in hours

•

Training and analytics across platforms

•

32 platform integrations and SDKs

THE FIRST EVER THE FIRST EVER

DESIGNED DESIGNED FOR THE DRIVEN FOR THE DRIVEN Some follow a path, others make their own way.

follow a path, their ownofway. The first everSome INFINITI QX30 is a others uniquemake interpretation self-expression. The ever INFINITI is a intelligent unique interpretation It isfirst elevated, daringly QX30 designed, and sporty.of A self-expression. crossover that It is elevated, daringly designed, intelligent and sporty. crossover that is unparalleled, and uniquely designed for the A driven. is unparalleled, and uniquely designed for the driven.

INFINITIDUBAI

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INFINITIDUBAI

INFINITIDXB

Features

Wasl Goes Green

Employing the lighting expertise of AWR Lumina and their partner Smart AE, Wasl has redesigned a group of properties into a sustainable hub within the heart of Dubai. Over 250 commercial and residential properties were converted into efficient lighting solution builds which has equated to a large quantity of Wasl’s asset portfolio. “Lumina’s mission is to enrich the lives of its customers by providing quality products and outstanding experiences. Committed to the UAE Vision 2021, we alongside our partners Smart AE and Wasl have completed a project that drives

AWR Lumina Contributes to A Better, Much Greener Future

Reduced maintenance cost

sustainability by transforming the built architecture of large-scale properties into energy-saving facilities. We at Lumina, develop and manufacture industry-leading lighting technologies such as LEDs and partner with like-minded companies, to ensure we deliver stateof-the-art solutions for our customers. As a result, end customers benefit from a better overall lighting experience and save hundreds and thousands in energy costs” Umar Khan Chief Executive Officer, AWR Lumina.

Enhanced living environment

39% Reduced energy consumption and related carbon footprint by 39%

High colour consistency

50,000 hours service life approx. = 10 years in standard operating time

Improved aesthetics

100-130/w class-leading efficiency

Environmentally friendly

Case Study Our customer Wasl Asset Management Group are one of the largest real estate management companies in Dubai. Established by the Dubai Real Estate Corporation (DREC) to oversee the management of its assets and grow its real estate portfolio. Wasl’s operations span over various sectors; from residential and commercial properties, to industrial plots of land and from leisure and entertainment to hotels and serviced apartments. Expectation In light of Wasl’s philosophy to provide quality real estate solutions that surpasses the expectations of their customers while enabling them to meet their goals, Lumina and Smart AE committed themselves to the Wasl’s core objectives. Project Objectives: To offer superior real estate and lifestyle options to enhance the quality of life More than 35% percent energy savings Maintaining design, appropriate lighting levels Creating the perfect ambience With Low maintenance cost Conventional lamp needs approx. changed twice in three years, whereas the LED lasts for 50,000 hours – which approx. 7-10 years of standard operating hours. To contribute to government’s green energy saving ambitions. Challenge This project proved to be unique in its nature and complexity due to its grand scale. Over 245 buildings across Dubai, including over 46,212 light points were

required to switch to a green field set-up, covering a wide aray of applications to sustainability solutions. Keeping this in view, it had to be impeccably planned. In addition, the logistics for complete transition were complex as the buildings were populated during the transformation, which left no room for error. Solution Lumina began undertaking an energy audit in order to propose the energy saving solution. This was followed by Energy Saving LED Retrofit Proposal from GE Lighting. This was combined by a Stage 2 site survey by Smart AE. In order to enhance the energy savings and meet the project requirement, lower wattage downlights were implemented to match the existing onsite dimension. During this stage, Lumina were also able to create the correct colour temperatures on site in order to proceed into the next stage of the project. Stage 4- Material Submittal: After finalizing of existing BOQ, Lumina prepared Material Submittal. The physical sample of each product was provided for approvals along with Material Submittal. To conclude, Lumina and Smart AE performed a mock up. The performed mock up for proposed GE LED Lighting Solution as per the Material Submittal and performed Pre (Before Installation of LED Lights) and Post (After Installation of LED Lights) Lux Measurement fulfilling the requirement of Project. Installing over 46,212 light points into Wasl, Lumina’s lighting’s solution was based upon utmost efficiency, intelligent positioning, combined with high-quality products. The luminaire offers 80 CRI and delivers a class-leading efficacy of lumens per watt of 100-130 Im/W. Its unique modular design means Wasl residents can fine-tune the light output and the wattage

to suit each individual application – offering ultimate flexibility. Results and Benefits The LED transformation has resulted in Wasl properties benefiting from lighting quality solutions while reducing energy consumption and operational costs. Additionally, the project has resulted in a grand saving of service life of 65,000 hours and the new LED fittings resulted in a significant maintenance cost saving as well as a reduction in the disruption to day-to-day operation. Above all else, residences have benefitted from improved lighting levels in their homes and offices, achieving a more aesthetically pleasing environment and perfect ambience. “Lumina’s commitment to sustainability is driving the ongoing transformation of UAE properties into energy-saving facilities, an initiative undertaken with full support from our partners. The installation of more energy efficient LED lights will help in reducing costs, are more environmentally friendly and create an ambience that will provide our residences with a better overall experience.” Umar Khan, Senior General Manager, AW Rostamani Lumina. “I’d like to take this opportunity to congratulate our organisation for successfully implementing this green initiative together with Smart AE. By upgrading to the latest technology in LED Lighting, we have set a new benchmark for residential properties in UAE by reducing our energy consumption and related carbon footprint by over 39% while also improving aesthetics and visual experience by uniform light, high colour consistency and optimum light levels.”

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Product Review

Are Your Little Superstars Ready to Dress-to-Impress During the Hot Summer Months? AWR Lifestyle brand, Angels, have picked out summer outfits for every little personality and every individual style so that your little ones can sparkle all season long. Angels is a concept store carrying ready-to-wear clothes and accessories for children between the age group 0-12 years. The luxury children’s brand is all about the best international designs in the form of unique and exquisite collections from high-end French, Italian and American designers, including Baby Dior, Burberry, Kenzo Kids, Fendi, John Galliano, Kissy Kissy, MSGM and Paul Smith Junior. Be inspired by Angel’s summer collection and ensure your little ones are feeling confident and comfortable during the long hot summer months. Arm them with outfits that allow there personality to shine through at family events and social gatherings this season.

If she’s a fun loving tomboy but there is a dressy occasion coming up - we have the perfect outfit which will ensure she feels fantastic herself at any event!

How do you like to dress up your little one for the playground? This effortless outfit will allow him to run around comfortably in style! Have you checked out our new super cool Summer collection yet?

Fun in the sun with our exclusive Spring Summer collection. Doesn’t this cutie look absolutely fabulous in this elegant John Richmond dress on a sunny day!

Ensure they are dressed for any picture opportunity and capture the perfect moment

Check out our explorer Ilia, looking for an interesting spot at La Mer Dubai while Alexandra poses in her new beautiful dress from Angels!

Shop online:Â www.angelskids.ae

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Contributes to A Better, Much Greener Future

www.awrostamanilumina.com

Features

Shift Car Rental Once Again at the Forefront of Innovation & Sustainability The potential to be game changers happens when multiple entities with a similar vision and values collaborate to deliver bleeding edge solutions to a market that is ripe for it. Shift Car Rental’s partnership with Renault’s all-electric Zoe Long Range model through its exclusive UAE distributor AW Rostamani is a case in point. As such, a four-year lease programme on the Renault Zoe Long Range model is available at an all-inclusive price of AED 2,380 ($648) per month and includes a free home-charging station, manufacturer

warranty, servicing package and registration fees. “As a thought-leader brand in its vertical, Shift Car Rental has always been chargedup to bring unique offerings and solutions to the market that drive forward its care philosophy. We believe sustainability is a comprehensive responsibility and we at Shift would want to play our part in that as holistically as possible. We believe our association with Renault and the special lease offer that we are bringing to the equation with the Renault Zoe Long Range model, allows us to remain

integral and true to our philosophy of care, whilst facilitating our fast growing -and conscientious - customer base the opportunity to play their due part as well,” said Ashish Nanda, Senior General Manager at Shift Car Rental. The Renault Zoe Long Range model definitely deserves a second look, and more. It is Sporty and trendy - with a dynamic, aero modelling style - has five doors, a roomy, slick and spacious interior, and ZE signature headlamps, daytime running lights and rear lights that feature subtle blue styling cues, which proudly

denote the vehicle’s zero-emissions status. Additionally, a modern touchscreen centre console provides a hub for an array of in-car features, including climate control, multi-media music and entertainment, and driving performance statistics. All this while boasting a recorddriving range of 300 km on a single charge - in real driving conditions - and delivering the longest driving range of any massmarket electric vehicle currently on sale.

For those curious to know more about the battery, here is another positive attribute: though the Zoe Long Range model benefits from extra battery capacity, its charging time is not impacted, providing 80 km of range for a mere 30 minutes of charging. Renault is a pioneer in the electric car revolution, with over 100,000 cars sold worldwide, and can proudly claim to be the first automobile brand to introduce

electric cars to the Middle East - definitely a first and fast mover. “The idea is to make electric vehicles accessible to as many customer segments as is possible and to make electric mobility a culture. Even though there is a growing number of charging stations - Supreme Energy Council is rewarding electric vehicle owners free public charging until 2019 - and preferred and free parking, the inertia to adopt and adapt is still almost non-existent. However, this is the best time for customers to make the switch to go electric, and it is truly a time for more and better power to customers,” concluded Ashish Nanda.

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Product Review

The New Renault Megane GT Dynamic performance, technology and driving enjoyment The new Renault Megane GT was presented at Frankfurt Motor Show Sept 2017, features a dynamic, carefully-honed stance and comes with a unique pack of technologies more usually associated with the next

segment up. Its on-road performance counts among the very best in class. The new Renault Megane GT delivers a connected driving experience thanks to R-Link 2, which serves as the cars control centre, plus a 8.7 inch portrait format tablet. The experience can be personalized thanks to Multi Sense technology, while a raft of modern and user-friendly driving aids. It is also equipped with an electric sunroof to have the best feel of speed and nature run through the driver.

The GT versionâ&#x20AC;&#x2122;s 4Control system is a world first in the Megane segment and is mated to Renault Sport engineered suspension to deliver superior driving pleasure by combining sporty, dynamic road holding with cornering precision. The dynamics, chassis and suspension of the new Megane GT ensure that is stands apart in the compact saloon market. Meanwhile, its nicely balanced handling is matched by a 205 horsepower 7 Speed Automatic Dual Clutch which cover a comprehensive spectrum of needs, while meticulous attention went into vertical damping performance and acoustic comfort

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The new Megane GT proportions are even more balanced than those of the generation it replaces. The result is a more dynamic and more assertive poise: • • •

• • •

Longer: 4,359mm (+64mm), Lower: 1,447mm (-25mm), Wider front and rear track, the widest in the new MÉGANE’s segment – front: 1,591mm (+47mm) / rear: 1,586mm (+39mm), Longer wheelbase: 2,669mm (+28mm), Shorter rear overhang: 771mm (-21mm), Standard Alloy wheel rims of 18 inches.

The New Megane GT’s broad, sculpted shoulders express the sensuality that is inherent in the Renault brand’s styling identity. The lower part of the body and the bonnet feature taut, precise lines which converge towards the front of the car to highlight its dynamic stance. The clearance between the tyres and bodywork (wheel arch gap) has been reduced and heightens the impression of quality exuded by the New Megane GT. Revised front suspension geometry and more angled dampers have reduced the gap by between 25 and 30mm. The new MÉGANE boasts distinctive front and rear lighting signatures which are illuminated day and night

The front C-shaped lighting signature features LED 3D-effect light guides. The New Megane GT are equipped with full LED head lights complete with automatic main/dipped beams (LED Pure Vision technology).

The permanently-lit rear LED lights form a unique horizontal 3D-effect signature featuring Edge Light technology. The slender brush stroke-like lines emit a deep red light.

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These distinctive lighting signatures are carried over inside the car by the MULTISENSE technology which controls a range of five distinct lighting ambiences coupled to the five driving different modes The new Megane GT combines sporty exterior styling with an interior design pack that is available for certain versions of the new MÉGANE. The new Megane GT comes with a specific, sportier front bumper. The wider air intake is flanked by lateral scoops. It features a specific honeycomb-pattern mesh for the lower grille, while the upper grille is the same as that of the new MÉGANE. The GT-Line version also comes with an elliptical chrome exhaust tail pipe and a profiled diffuser which contributes to its dynamic stance. There is GT-Line badging on the front wings and at the rear. The new MÉGANE GT’s 18-inch rims are a standard fitment. The door mirror housings, diffuser and front lateral air intakes are also finished in Dark Metal.

The new MÉGANE GT-Line’s cabin is chic and sporty. The comfortable enveloping seats provide additional lateral support and come with integrated head rests, blue top stitching and a chequered sports logo. Three upholsteries are available: fabric or Alcantara®, with either blue or black stripes. There are hints of blue for the trim strips and top stitching which echo the smart Iron Blue body colour. The dashboard is equipped with the same TFT display as the new MÉGANE, while a specific steering wheel rim affords better grip. The GT-Line badging visible on the front wings is repeated on the dashboard trim strip.

Technologies from the next segment up The New Megane GT is based on Renault’s CMF C/D (Common Module Family) modular architecture and comes with a wide range of features more commonly associated with the next segment up and also seen on the model’s siblings, the new Espace and the Talisman. This comprehensive suite of technologies is unique in the segment and includes a dashboard complete with configurable 7-inch colour Thin Film Transistor (TFT) instrument display and two R-LINK 2 multimedia tablet formats (7-inch landscape format, or 8.7-inch portrait format), as well as MULTI-SENSE technology and 4CONTROL.

on the portrait-format multimedia display. Moreover, with the assistance of MULTISENSE technology, the driver is able to adjust the engine sound with a choice between three different settings: Neutral, Comfort and Sport. The New Megane GT benefits from the very latest driving aid (ADAS) technologies are accessed and activated via the R-LINK 2 tablet and include the following functions: •

To reassure: Cruise Control; Emergency Braking System (EBS).

•

To alert: Over speed Prevention (OSP); Blind Spot Warning (BSW).

R-LINK 2 is a control centre that manages the vehicle’s various functions: multimedia, navigation, telephone, radio, MULTI-SENSE, driving aids (ADAS), 4 Control, etc.

•

To assist: reversing camera; automatic dipped and main beam headlights (AHL); front and rear parking sensors; and Easy Park Assist.

A MULTI-SENSE button on the centre console provides direct access to these functions via the R-LINK 2 display, as well as to five different predefined driving settings: Neutral, Sport, Comfort, Perso and RS Drive which provides an immediate access to the Sport mode.

Engineers from Renault and Bose collaborated closely to produce a tailor-engineered sound that has been specifically configured for the new MÉGANE GT thanks to the optimal positioning of a central loudspeaker at the front, eight further high-performance loudspeakers located around the cabin and a subwoofer built into the boot.

These modes combine with a choice of five interior lighting ambiences: sepia, red, blue, purple and green. The illumination covers the centre console – as well as the front and rear door panels in the case of higher-end versions – and matches the colour on the dashboard’s TFT screen and

This combination generates sound that is precise, clear and well-balanced. Everynote, detail and nuance of the original recording is flawlessly transmitted.

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First class handling The New Megane GT is a vehicle that performs well in every area by dint of its first class handling and a range of engines that cover the needs of all motorists. Significant work has also gone into improving acoustic comfort and vertical damping performance. The comfort delivered by the new MÉGANE has been enhanced thanks to: •

A more ergonomic driving position:All of the vehicle’s functions from the various displays to the centre console are within arm’s reach, making for easier use during every day motoring. Everything is positioned around the driver in an enveloping L-shaped cockpit configuration. Moreover, shoulder width is amongst the best in

the segment (1,441mm in the front / 1,390mm in the rear). •

A focus on the comfort and support provided by the sculpted, enveloping seats, with particular emphasis on the use of dual-density foam.

•

Specific work on ensuring the suspension is both safe and effective: the dampers and bump stops have been revised for even greater comfort. Meanwhile, the steering is more precise and responsive through the fact that there are no rubber mountings between the sub-frame and body. The New Megane GT road holding remains outstanding, however, thanks to specific work on the front wishbone bushings.

The rear suspension joints have also been revised in order to improve the way irregularities in the road surface are absorbed. The beam has been modified to provide bigger micro-steering movements of the rear wheels when turning in to corners for a more reassuring ride at higher speeds.

4CONTROL, for a new level of driving enjoyment

times every second. 4CONTROL is active whichever driving mode is selected.

Thanks to 4CONTROL, drivers of the new MÉGANE GT benefit from a sharper feel with no detriment to comfort. The 4CONTROL system injects added dynamism and precision on tight, twisty roads. The car’s handling feels sharper, more precise and more reassuring and inspires genuine driving pleasure, whatever mode has been selected. In emergency situations, the instant response of the four-wheel steering is quick to put the driver at ease.

The new MÉGANE GT’s suspension system is completed by specific settings in Renault Sport’s traditional areas of expertise, whilst at the same time preserving the vehicle’s comfort and versatility.

Moreover, this system provides a high degree of cornering stability at high speeds and easy maneuverability at low speeds. It reduces body roll thanks to a specific tubular anti-roll bar and enables the car to really ‘stick to the road’. To ensure optimal stability, the 4CONTROL system calculates and adjusts the steering angle of the rear wheels 100

The new MÉGANE GT is also fitted with specific new springs, dampers, anti-roll bars and steering. The springs and dampers provide better vertical ride comfort, thereby contributing to the all-round ability of a vehicle that is intended for everyday use, while at the same time providing a distinctive sporty feel. The diameter of the brake discs is 30mm wider than those on the new MÉGANE (320mm at the front / 290mm at the rear) which translates into enhanced stopping power.

The New Megane GT will be available for sale from April 2017 across all Renault Arabian Automobiles showroom

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KO PPE L

THE DUBAI MALL

+971 (04) 3232753

GEORGJENSEN-DFC@AWROSTAMANI.COM

Features

AWR COOKS Method Grate the carrots and zucchini finely, mix them in a bowl and sprinkle some salt to let the water release from them for at-least 10mins. Take the mix into a clean cloth and squeeze out all excess water to ensure it is dry. Add grated halloumi cheese, finely chopped onion to the mix along with finely chopped coriander and mint leaves in the same bowl. Whisk both eggs properly and add it to the mix along with bread crumbs and season it with salt and pepper. Add more bread crumbs if needed to bind the ingredients together.

Zucchini Herb and Cheese Cakes Murali Ayenampudi, Business Process Analyst, Business Excellence Ingredients - (Serves 2) 2 Carrots , 1 Zucchini, 1/4 kg Halloumi Cheese, 1 Onion, Coriander/Mint Leaves, 2 eggs, Bread Crumbs, Oil for frying, Salt & Pepper

Consistency of the mixture should allow it to shape them into 4 - 6 round and thick patties and then place them in the fridge for about 30 min. to keep them intact. Heat a frying pan with a splash of oil and fry the patties both sides till you see a crispy golden yellow texture and then ready to be plated. Best served with a sauce made of 1 tablespoon of curd mixed with lemon zest, coriander leaves and a sprinkle of olive oil.

When the timeâ&#x20AC;&#x2122;s up, take the lid off and cook for a further 15 minutes or so until the sauce is lovely and thick. You can add extra spices here to adjust the flavor to your taste. Scatter with coriander leaves and serve with rice or quinoa, Indian breads and mango chutney on the side.

Pumpkin Chickpea and Coconut Curry Danielle Baileigh, Marketing Manager of Apartment 51â&#x20AC;&#x2122;s Ingredients 1 pumpkin (roughly 900g), 4 shallots, 4 cloves of garlic, 1 fresh red chilli, 1 bunch fresh coriander, Coconut oil, 20 curry leaves, 1 teaspoon turmeric, 2 teaspoon of curry powder, 1/2 teaspoon of ginger powder, 1 x 400 g tin of chopped tomatoes, 2 x 400 g tins of coconut milk, 2 x 400 g tins of chickpeas Method Chop the pumpkin into 3cm chunks and cut the ginger into matchsticks. Pick the coriander leaves and finely chop the stalks. Pour a good splash of coconut oil into a large saucepan and place on a high heat. Add the garlic, red chili and shallots, then reduce to a medium heat. Cook until golden, stirring occasionally, then add the mustard seeds, curry leaves, and coriander stalks and fry until the curry leaves go crispy. Add the dried spices and stir until the spices and oil mix to create a paste like consistency, then slowly add the tomatoes and coconut milk. Bring to the boil, then add the pumpkin and chickpeas. Reduce to a low heat, cover with a lid and simmer for 45 minutes. Check occasionally and add a splash of water if it looks a bit dry.

Fresh Baked Salmon with Dill and Capers Racha Khalil, Assistant Manager, Group Finance Ingredients 8 single portions of fresh Salmon Fillet 1tbsp zest of Lemon 1tbsp Capers, lightly chopped 150 grms Greek yougurt 1 Tbsp Mustard Method Mix yogurt with mustard lemon, capers and season with salt and black pepper Use the above mix to coat the salmon generously. Place the salmon on a baking tray, and put in the oven for 15 / 20 Minutes at 200/C The salmon is great served with rosemary baked baby potatoes/ steamed asparagus or broccoli Bon Appetit!

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Now prepare the filling: peel the apples and grate them on a coarse grater into a separate bowl. Process the ricotta/cottage cheese, sugar, vanilla essence and egg in a blender until smooth. Let the oven heat up until 200C (392F). Meanwhile, assemble the pie in a baking tray (approx. 20*20 baking tray with high edges would be best): cover the tray with baking paper and put ¼ of the batter crumbs on the bottom. Press with your hand to ensure the crumbs make an even layer.

Chicken Quinoa Nasma Elbawi Office Coordinator, GHRD Ingredients 1.1/2 cup Quinoa, 2 Chicken breastChopped, 3 tbsp Olive Oil Spices:

Ricotta and Apple pie

(½ tsp Black Pepper, Garlic Powder, Salt , 1 teaspoon Paprika), 3 Colored bell peppers, ¼ cup water (optional), 2 teaspoon minced parsley

Nazerke Temirbekova Team Leader, Group Internal Audit

For the sauce

For the batter Wheat flour – 2 cups, Butter – 200g, Sugar 100g, Baking soda – 1.5 tsp

¼ cup lemon substitute, ¼ cup pomegranate molasses

Ingredients

Put the half of the ricotta/cottage cheese mix on top of the batter layer. Be careful when spreading the filling not to mix with the bottom batter layer. Put another ¼ of the batter crumbs as a third layer, and all the grated apples on top of it. Next layers would be 1/4 of the batter crumbs and the second half of the ricotta/ cottage cheese filling.

Filling

Spread the last ¼ of the batter crumbs on top of the pie.

Soak quinoa in water, salt and cumin then drain

Ricotta/cottage cheese – 500g, Egg – 1, Sugar – 100g, Vanilla essence, Apples – 3 big or 4 medium

Put the baking tray into the pre-heated oven and bake the pie for about 45-60 minutes.

Sauté chicken with spices and tomato paste until cooked

Method

Add bell peppers and a small amount of water, wait until is chicken completely doneSet chicken aside and let it cool Add lemon substitute, pomegranate molasses, parsley and quinoa to the chicken. Mix well then serve Bon Appetite!

First prepare the batter: Put the wheat flour into a big bowl, add baking soda and sugar. Mix thoroughly. Grate the butter on a coarse grater into the bowl and mix with the flour and sugar using your hands, so that it turns into crumbs.

The pie can be served warm or cold.

Method Filling Add the Ricotta Cheese with 0.25 cup of Table Cream into a small bowl and mix together. Add a tablespoon of the rosewater simple syrup to the filling to give it a wonderful rose water aroma (optional). Atayef Prepare the atayef mixture by placing all dry atayef ingredients in a bowl and whisking. Ensure they are well mixed. Add the water, oil and orange blossom water and whisk thoroughly until you get a thin mix.

Atayef Mustafa Dada Director of Marketing and Communications Ingredients 2 cups all-purpose flour, 1/2 cup semolina, 1/2 teaspoon of yeast, 1 teaspoon baking powder (see note in red), 2 tablespoons vegetable oil, 2 tablespoons sugar, 2 tablespoons orange blossom water (optional), 3 cups of warm water (you may need 1/4 to 1/2 cup more- see notes) Filling Ingredients 2 cups Whole Milk Ricotta Cheese 0.25 cup of Table Cream 1 tablespoon of rose-water 0.25 cup Crushed Pistachios

Allow the batter to rest for 10 minutes Heat a non-stick pan. Once the pan is hot, begin pouring the atayef and lower the heat to medium-low. For small sized atayef, pour 1 tablespoon or 2 teaspoons of the batter. The atayef should start to bubble around the edges. Wait until the atayef are done. When the atayef is no longer shiny, the atayef are done. Make sure to cook the atayef over medium-low heat. Take the atayef off the heat, place them on a clean kitchen towel and fold the towel over them to cover them. If you do not cover the atayef they will dry out. Once the Atayef have fully cooled, place about 1 tablespoon of filling on the pancake and pinch the sides together to close it Âž of the way. Dip the open area into the crushed pistachios. Serve with simple syrup or as is and, enjoy!

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Features

The Global Hotspot For Logistics And The Secrets Behind KARFF’s Logistical Success

At the start of this year, Khaleej Times announced that the UAE’s geographical location and infrastructure make for the ideal supply and re-distribution gateway. “The UAE is strategically located at the centre of international trade. Over onethird of the world’s population lives within a four-hour flight and two-thirds within an eight hour,” stated the tabloid in March of this year. The UAE is well-positioned for global trade amongst the top logistics hotspots as the emerging transshipment hub and has ranked first in emerging market infrastructure, meaning the region has outperformed countries such as Canada, Finland, France, Denmark and Australia,

ranking 13th out of 160 according to the World Bank’s Latest Logistics Performance Index. This has created a solid base for success for AW Rostamani’s, logistics arm. KAR Freight & Forwarding LLC (KARFF) is an integrated Logistics Company offering customized freight management solutions to its customers across the globe. Through an extensive global network of carefully selected shipping agents and partners from each region/country, KARFF offers high quality of service for international freight forwarding via land, sea or air, in addition to local warehousing and distribution services and hassle-free customs clearance. We spoke with the KARFF team to learn more about the inner workings of logistics, who provided LE with a breakdown of the two modes of global trade by International freight and ocean freight. We enjoyed speaking with them about what they are doing differently to differentiate themselves from the competition within a very opportunistic industry within the region. We dived into the preferable mode of transport and found out why. Global Trade is made possible by many factors but the most critical of them, after situation, is the movement of goods by various modes of transport, be it by ocean, air or land. Modes of transport, are chosen based on the cost and speed. •

Air freight is the fastest but most expensive

•

Ocean freight is the most economical, environment-friendly, however, it is considerably slower than air.

•

Land freight is the only possibility for last-mile deliveries or for regional transportation like Intra-Europe or Intra-Gulf.

“At KAR Freight and Forwarding, we are an all mode-encompassing logistics service provider having highly skilled and experienced teams specializing in their respective areas of Ocean, Land and Air. In line with the global trade, Ocean-freight constitutes the biggest share in KARFF’s overall business by about 70%,” states Sandeep Sahae, Chief Executive Officer of KAR Freight and Forwarding.

OCEAN-FREIGHT Tankers, bulk carriers, RO-RO carriers and container ships are the most important means of Ocean transportation of our time. Each year they carry billions of tonnes of goods along a few principal trade routes. Containerization has revolutionized global cargo shipping, bringing vast improvements in efficiency and flexibility. KARFF handle containerized, RO-RO and break-bulk movements. Freight rates have become deciding factors for traders to close their deals which is why forwarders now increasingly need to play the role of a rate negotiator with the shipping lines. “Our aim is to bring down the rates to our customers’ required levels and mind you, these rates could be way below the market levels. To do so, one needs to have support from the Shipping Lines and at KARFF we are proud to say that we achieve this support and enjoy excellent relationships many of the major Oceancarriers. This gives us a clear edge over our competition.” Sandeep continues. Besides rates, another challenge is to find suitable routes and sailing schedules for our customers, to ensure that they match the delivery date of their further customers. With KARFF’s expert team members who are constantly in touch with the carriers, they never offer just one option to their clients. KARFF provide multiple options to aid their customer’s choice to select the most suitable one for them. Alternatively, customers will inform KARFF of their target dates, whereby the KARFF team will respond with matching sail options to meet their criteria. In the automotive industry, RO-RO vessels are the most economical freight option but due to their in-frequent sailings and limited port calls, they are often found to be unsuitable per customer requirements. To counteract these problems, KARFF provides containerized movement of vehicles also, where multiple vehicles are loaded into each container which reduces the cost per vehicle. As container vessels have high service frequency (2-3 per week across carriers) and they have access to almost all the global ports thus the containerized option has become a preferred option for most of our

Sandeep Sahae CEO, KAR Freight & Forwarding automotive customers including Arabian Automobiles. In addition, KARFF undertakes all accessorial services to Ocean-freight. This prevents their customers going to their competition by offering them a complete, unparalleled service. These additional services are, container transport, export/ import customs documentation, bill of lading finalization, DO collection, customs inspection. Sandeep adds “We work as a single-window service provider to our customers, giving them peace of mind.” The market although fruitful is naturally undergoing consolidations. Larger shipping lines are buying out smaller companies which have led to fewer shipping lines operating in the last couple of years. This could post challenges upon rates, however, KARFF is confident of maintaining excellent rates and service levels for their customers and will retain their position as a major player in the ocean-freight movement. KARFF is a member of internationally recognized professional associations like National Association of Freight and Logistics (NAFL) in UAE, International Federation of Freight Forwarders Associations (FIATA) & World Cargo Alliance (WCA). To learn more about KARFF, visit karfreight.com

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Features

VHERNIER Has A New Address

VHERNIER’s flagship boutique of the UAE has moved from the Emirates Towers to the new prestigious wing of The Dubai Mall, one of the most coveted international luxury shopping addresses. The new store is one of the fifteen monobrand boutiques of the Italian brand, famous for its out-of-the-ordinary jewellery, characterised by its clean lines and large volumes that recall modern art sculptures. The inside is composed of a main room and a private area; the furnishings in bleached oak, leather, and Loro Piana fabric in coral tones, in line with the philosophy of the brand that prefers noble

and natural materials. An inescapable detail is the store architecture’s references to two iconic VHERNIER pieces: the Palloncino (Balloon) and the Granchio (Crab). A macro version of the Palloncino earrings actually adorns the store windows, while the shape of the Granchio brooch are reproduced on the store’s elegant doorknob. With a layout that shows its desire to be unique, with its use of materials, colours and in its store layout, VHERNIER boutiques want to be different from usual luxury boutiques: highly contemporary, they are designed to reflect the brand’s identity and to showcase the jewellery with a strong consistency in style.

Inside, we’ll find the classical VHERNIER pieces: sculptural forms in soft hues of rose gold, among the distinguishing signs of the brand; the famous “Trasparenze” used for rings, brooches, and earrings, for which a dance of beautiful overlapping stones give the jewels extraordinary light; the Sorpresa line, consisting of bracelets that hide, at first glance, their pavé diamonds and tell the story of the understated elegance of the brand; the luminous full-pavé pieces, crafted with the most beautiful diamonds offered on the market: using two-point settings, Vhernier transforms little diamonds into a soft carpet of light. And the Blue Velvet, VHERNIER ’s latest fine jewellery creation consisting of waves in coloured titanium and diamonds: a line

that epitomises VHERNIER’s exceptionally bold and creative flair. It’s a parade of best-sellers to which is added the special version of the Freccia line, developed exclusively for the new boutique in Dubai. VHERNIER is famous for the beauty and originality of its jewels. And also for the amazing skill of its artisans, all based in Valenza, northern Italy, the area par excellence in jewellery creation. These craftsmen can create wonders of engineering and precision. Such as, for example, the perfect gold fusion process achieved for larger-than- usual surfaces, which form into bright and perfect mirror-like pieces. Or the stone cutting process: rather than be purchased already cut - as happens for most houses – the stones Vhernier uses, which must possess characteristics of colour, transparency and extraordinary purity much above average, are always expressly cut from the rough by highly skilled artisans, to adapt harmoniously to the House’s jewellery design.

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Renault ZOE

Go green for AED 2380 all inclusive 300 Km Range | 100% Electric • 4-Year Lease Program • Includes Free Charging Station, Warranty, Service & Registration

‫رﻳﻨﻮ زوي‬

‫ً‬ ‫ﺻﺪﻳﻘﺎ ﻟﻠﺒﻴﺌﺔ ﻣﻘﺎﺑﻞ ‪ 2380‬درﻫﻢ ﺷﺎﻣﻠﺔ‬ ‫اﻧﻄﻠﻖ‬ ‫اﻟﻤﺪى ‪ 300‬ﻛﻢ ‪ 100% /‬ﻛﻬﺮﺑﺎﺋﻴﺔ‬

‫• ﺑﺮﻧﺎﻣﺞ اﻟﺘﺄﺟﻴﺮ ﻟﻤﺪة ‪ 4‬ﺳﻨﻮات‬ ‫ً‬ ‫ﻣﺠﺎﻧﺎ ﻣﺤﻄﺔ اﻟﺸﺤﻦ واﻟﻀﻤﺎن واﻟﺨﺪﻣﺔ واﻟﺘﺴﺠﻴﻞ‬ ‫• ﺗﺸﻤﻞ‬

Features

BCD Travel: Transforming The Way We Travel With SolutionSource®

The world is on the move and so are we. A study by Visa announced International travel will increase by 35% over the next decade. In conjunction with a study by Oxford Economics, two clear findings were exposed as to why we are seeing a rapid increase in travel purchases. First, the rise of the global middle class is creating more income in developing countries to fund travel. This is making travel more popular amongst communities and has led to what Visa has titled, the ‘travelling class’. The ‘travelling class’ is a group of consumers who approach travel as no longer a luxury but a part of life. Secondly, international travel is becoming

more affordable due to technological advancements and vast competition in the travel industry. The use of smartphones, electronic payments and social media has changed the way we plan, book and expense our trips. Enabling a smarter way of travelling has progressed the capabilities of the consumer, allowing for a more adventurous and well-informed traveller. To adapt to these developments in the market, it is exciting to see our travel arm of the Group, BCD Travel unveil its newest product platform, SolutionSource®. The head global office based in the Netherlands has launched SolutionSource® as the one-stop shop for third-party travel technology

solutions. The marketplace, aimed at business travel managers and sourcing executives, provides recommendations and enablement of innovative third-party technologies geared towards program optimization. “It’s a tremendous time for innovation in travel. By building an open platform, SolutionSource opens the door to emerging technologies for our clients,” says Yannis Karmis, BCD Travel’s senior vice president of product planning and development. “Our open ecosystem allows technology providers to integrate with our proprietary platforms to create a seamless travel management experience.” The travel landscape has changed

significantly over the past few years, with a surge of technology providers offering unique and targeted travel solutions. This wave of innovation brings new capabilities that allow travel managers to optimize spend, influence traveler behavior, drive operational efficiencies, and more. BCD Travel has made it easy for their customers to discover and integrate some of these best-of-breed technology partners into their program. “As the global travel operations manager for the leading business social networking service, I pride myself in my knowledge of travel technology,” said Leslie Hadden, global travel operations manager at LinkedIn. “Keeping up with technology is time consuming. SolutionSource will not only help me identify relevant travel technology, it will also give me confidence that the solutions I choose for LinkedIn will easily integrate into my travel program.” With SolutionSource, travel buyers gain quick access to expansive technologies in key categories including: risk management, price assurance, flight disruption, program optimization, and more. Freebird, Rocketrip, Fairfly and Yapta are among the initial SolutionSource Authorized Partners. •

Freebird is a simple mobile solution that empowers business travelers to skip the line and instantly book a new ticket after a flight disruption in just

three taps on their phone. •

Rocketrip reduces corporate travel costs by rewarding employees for saving.

•

Fairfly ensures you always pay the fairest price for airfare.

•

Yapta’s corporate travel solutions provide price assurance for both air and hotel.

It is a very exciting time for BCD Travel, because “through launching SolutionSource, we can provide corporate travel buyers with a marketplace where they can easily identify the products and services that will add unique value to their programs,” states, Dan Ruch, Rocketrip’s Founder and CEO. “With its global presence and reputation as a trusted advisor, BCD Travel is in a unique position to introduce travel buyers to Rocketrip’s Incentivized Behavioral Change platform and other truly innovative and valuable technology.”

“For technology partners, SolutionSource provides a platform to integrate their solutions and grow their reach within BCD’s global client base,” says Irina Matz, BCD’s director of product planning. “To enable these partners, we recognize the need to expose the right technology in a way that’s easily consumable and scalable. We’ll continue to develop standard APIs and developer tools to support our SolutionSource strategy.” Beginning today, clients can browse SolutionSource to identify travel technology solutions to customize and improve their travel programs. SolutionSource becomes the third product platform offered by BCD Travel. It joins a portfolio that also includes TripSource®, a platform to increase traveler engagement, and DecisionSource®, a platform to use travel data to drive intelligent programs. For more information about SolutionSource, visit solutionsource. bcdtravel.com.

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Executive Interview

The Perfect Infusion of Calligraphy and Design Life Enriched magazine spoke with the creative minds behind Apartment 51’s Kashida, the award-winning designers of furniture and home accessories based on 3D Arabic calligraphy. Kashida joined Apartment 51’s collection of unique, luxury homeware in January of last year and has gone from strength to strength. The brand fits perfectly into Apartment51’s pursuit, to bring truly unique pieces that would fit beautifully in their customer’s home which ooze refined, contemporary design. Apartment51’s philosophy is whether your dream home is a cozy studio or a palatial mansion, whether you rent or own your home, there are always ways to make it your own. Amongst their brands, they have carefully selected designers whose bespoke items speak to their customers ensuring your home encompasses your own unique style and allows your personality to shine through. Kashida’s designs are loved in the region appealing to both a local design appetite

and the expatriate community who are looking to add the inspirations of their Arabian surroundings into their home in a very beautiful, unique and abstract way. Questioning the traditional visual manifestations of calligraphy on scrolls and architectural facades, the team sought to bring these beautiful letterforms to life. Their aim was to transcend the classic ornamental approach to calligraphy by creating functional design pieces that respond to people’s ergonomic and lifestyle needs.LE spoke with the creative designers behind Kashida to learn more about their success story and design inspirations.

Dubai and from our office I lead Kashida’s business development and operations, heading the company as CEO and Mirna is our Creative Director, handling design and marketing. What does ‘Kashida’ mean, and why did you choose it? A ‘kashida’ is actually a term in Arabic calligraphy denoting the glyph that extends between two Arabic letters, acting as a bridge. The name suited the brand perfectly, as Kashida bridges between Arabic calligraphy and product design.

Tell us about who is behind Kashida?

Where did you get your source of inspiration from behind Kashida?

Kashida was founded by myself, Elie Abou Jamra and my business partner Mirna Hamady. We are headquartered in

We have always been inspired by the beauty of calligraphy early on during our design course. However, a couple of years

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after graduation, we began experimenting with Arabic letterforms. The calligraphy around us was all two-dimensional, plastered on decorative scrolls, mosque facades, etc. Inspired to take this traditional art to new levels, Mirna and I began creating life-size letterforms, slowly extracting functionality from the shapes. We soon realized the beauty of bringing Arabic calligraphy into peopleâ&#x20AC;&#x2122;s homes through functional design pieces based on Arabic letters. There and then, Kashida was born.

a lot of leadership skills, as well as the know-how of dealing with different types of people. In the end, it is my job to focus everyone on a single goal. In my Graphic Design course at university, I was always fascinated with Arabic calligraphy and even wrote my thesis on the subject.

Have you always been creative? During your childhood, was owning a design brand something you aspired to?

We offer home accessories, furniture, corporate gifts and event souvenirs. Home accessories range from candleholders, photo frames, mirrors, trays, coasters to larger pieces such as floor accents, door handles and wall dĂŠcor. Our furniture pieces target the residential sector, ranging from coffee tables to armchairs and bookcases.

Mirna: I have always loved arts and crafts ever since I was a toddler. While other kids would play with Barbie dolls, I would spend hours coloring, making beaded necklaces, building blocks, etc. In high-school, I knew I was going to study Graphic Design at university. I guess design has always been my passion, never a job! Elie: Owning a design brand is not something you expect, it sort of comes naturally. I have always loved to work with teams and develop ideas from scratch. As a child, I was a boy scout which gave me

Kashida was born out of a mutual passion we both share- we are developing the brand with an interesting blend of skillsets. What kind of products do you range?

Who is your customer? We target the design-savvy individual who appreciates high-quality finish along with the unique concept behind every piece. Our client is one who realizes it takes one or two bespoke pieces to transform a house into a home.

How do you keep striving for product innovation and how do you make sure your ideas are always fresh and relevant? We work in two ways: keeping an eye out for market need and gaps, as well as a more internal process of pushing the boundaries of Arabic calligraphy to create forms that people have not seen yet. 90% of what we sketch in-house is not released until the time is right, meaning, when we feel the audience is ready for cutting-edge, experimental design. The

beauty of Arabic calligraphy is that it has existed for centuries, and will continue to evolve as the years go by. It is an intrinsic component of the visual fabric of the Middle East. We are proud to work within this discipline, adding our own touch to such this beautiful art. Do you have any exciting plans for products coming up next season? We are working on a beautiful new serveware line, along with further experimental pieces. What are your favourite items and why? Itâ&#x20AC;&#x2122;s hard to pick! We really work hard on each and every item that is released. How did you transform your concept into a reality? When we founded Kashida, both of us had full-time jobs in Beirut. We would spend our weekends at the wood-working workshops, testing our designs. Basically, we taught ourselves the basics of product design from trial and error. Our graphic design background emphasizes a more 2-dimensional approach, while handson experience formed our know-how of product design, the building block of Kashida. Did you experience any challenges along your journey, if so what were they and how did you overcome them? Yes. Many, many challenges. In the early days, it was about convincing producers to actually attempt to produce our designs in reality. Dozens said no and left us without confirmations. We started with 7 designs and now have over 70 unique designs! However, as the brand developed, the operations and distribution requirements became more challenging, along with the need for a strong online portal which could answer market need which came from across the world. We see challenges as â&#x20AC;&#x2DC;growing painsâ&#x20AC;&#x2122;, which must be looked at as a positive re-enforcement that the brand is growing. Challenges are addressed with great attention in order to reach our next milestone.

We understand that you are very proud of the beautiful woods you use for your furniture items, how do you source your materials?

majlis design, as well as perfume bottle designs and large wall panels. What ties this all together is the use of contemporary Arabic calligraphy in all the designs.

We always work locally, so we choose suppliers who retain a large range of wood grains which are either local or imported. We love working with wood, as it is such a versatile material which lasts a lifetime.

Have you had any VIP clients?

What unique commissions have you done, and why have they been special to you? Since Kashida works with Arabic letters and words, it is only natural for special commissions to occur. We have worked on a range of bespoke furniture for residential and commercial purposes. Items range from reception desks to custom-made

Yes. We work with government agencies in the UAE, reputable corporations ranging from holding companies to banks, as well as individual VIP clients who have special commissions. What do you envision the future of Kashida looking like? One with constant innovation with an ever-growing collection design pieces, reaching clients from Dubai to the world.

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Executive Interview

Dunking Hoops and Scoring Baskets In light of AWR’s recent accomplishment of the prestigious Dubai Human Development Award, the Group has proven their ability to exceed efforts in the development of its people and resources, from the workplace to the overall wellbeing of their employees. AWR Group prides themselves in offering many self-development opportunities, both in the office and on the playing field. Amongst over 35 sporting activities, AWR provides gym memberships and competitions to keep AWR staff fulfilled in their efforts to remain active and healthy. For this issue of Life Enriched, we caught up with the speedy players of the AWR Basketball team to hear about their game and what makes them tick and shoot hoops. When was the AW Rostamani Basketball team established? We are one of the youngest sporting teams of the Group. Therefore, we are currently bringing plenty of

ambition and new energy onto the court. We had our very first game at the beginning of last year.

and we always receive a good crowd to cheer us on and fill us with team spirit. Who is the coach?

What tournaments have you competed in? We have already competed in many tournaments, to name a couple: Jazzville Corporate Tournament and Yalla Corporate Tournament. During the Yalla Corporate we came the 1st runner-up.

Our team leader and coach is Mije Carandang. He has been playing Basketball since he was a child and shares his passion for the game with high levels of excitement. What are your ambitions for the team?

What highlights and awards have there been and why were they great?

To be able to build our AWR team into the team to beat, in all tournaments!

Our players, Mike Carandang and Elmer Endozo have both seen some magical moments this season, winning 5 Awards between them! Both players have inspired the rest of the team and have shared their achievements and celebrations.

Who are the current team to beat? HILTI and UAS teams Who is your current strongest player and why?

How often does the team train? We are currently training every Wednesday night at our Sonapur Staff Accommodation basketball court. It’s a great place to catch up with the team and train,

As it currently stands, we would have to say Elmer Endozo. Elmer is a perennial shooter from the 3 points area! He commits himself to the game fullheartedly.

Why is the AW Rostamani team so great, what are your team secrets?

Why is it important to build team spirit? And how does it help create company spirit?

We would have to admit that we have accomplished a lot of trust and friendship amongst our players. We started as teammates but we are now truthfully all great friends.

Team spirit is essential. It creates a fruitful and harmonious work environment thus uplifting the company spirit.

Do you have a team slogan?

What is in store for the future of the basketball team, what events are coming up?

Our PASSION is basketball and we play with our utmost COMMITMENT and INTEGRITY!

With the companyâ&#x20AC;&#x2122;s support and guidance, we will become tough contenders in every tournament and will make AWR a wellknown name when it comes to basketball. UAS tournament and Jazzville this May.

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Features

Highlights and Awards AW Rostamani Honoured with Prestigious Dubai Human Development Award

On the 24th April, AW Rostamani was honored with the prestigious Dubai Human Development Award (DHDA) at the Business Excellence Awards by the Dubai Economy held at The Dubai Opera for AWR’s efforts in the development of its people and resources! Anil Lamba, Chief Human Resources Officer and Anu Thomas, HR Business Partner - Automotive Group, GHRD received the award from H.H. Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, and H.H. Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Chairman of the Mohammed bin Rashid Al Maktoum Knowledge Foundation. The DHDA awards are now in their 16th year and recognizes and rewards the HR initiatives taken by individual business organizations towards achieving the Dubai Human Development goal. Awarded for the first time, the honor will see AWR develop and enhance the excellence

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framework, allowing AWR to play a leading role in today’s business society. Commenting on the achievement, Anil Lamba, Chief Human Resources Officer, GHRD said: “We are honored to have been awarded this prestigious accolade and to be recognized in the region. The AW Rostamani Group values its people and prides itself on their growth and development by creating a nurturing and responsive working environment. This award is testament to AW Rostamani making available the latest HR management tools, processes and technology. We are excited for what the future holds as with this recognition we will build upon our growth for further development.” The Dubai Human Development Award is part of one of the key initiatives run by the Dubai, Department of Economic Development. It was launched with the

aim of developing the abilities of UAE nationals through intensive training and guidance. “AW Rostamani is committed to playing a leading role in today’s business society. The organization was assessed against comprehensive benchmarking criteria for best industry practices within human capital management and winning the DHDA award is proof of all the hard work everyone in the organization has put in.” , added Anil. The Business Excellence Awards ceremony also saw AW Rostamani Group Company, Nissan from Arabian Automobiles recognized for this years’ Service Excellence Award. Measured against a high level of human development quality standards set by fellow MENA leaders, AW Rostamani has also been previously awarded the Dubai Quality Gold Award.

AAC-Nissan received the DSES award for the Best Service Performance Brand in the 2017 cycle Our mission is to enrich the lives of our customers through our people, products and services by setting best practices in everything we do.

Arabian Automobiles Company (AAC) is the flagship company of AW Rostamani Group. With over 50 years in business, AAC is one of the leading automotive dealers in the UAE and is the exclusive distributor for Nissan, Infiniti & Renault in Dubai & Northern Emirates. AAC has always placed quality at the forefront of all its activities. The passion and drive for excellence in our operations has empowered AAC to deliver customer experience excellence. A clear testimony

of this is the achievement of excellence awards such as Dubai Quality Gold Award in 2017, Mohammad Bin Rashid Al Maktoum Award in 2015 along with the Dubai Service Excellence Scheme Award consecutively for the last 4 years which has strengthened AACâ&#x20AC;&#x2122;s position as the most awarded automotive distributor in the region for delivering quality. AAC was also the first private UAE Company to be inducted into the prestigious Palladium Balanced ScoreCard Hall of Fame for strategy execution in 2013.

It is an honor for AAC-Nissan to receive the DSES award for the Best Service Performance Brand in the 2017 cycle. We are proud to be associated with Nissan for 50 years and the achievement of this award is a testament to our efforts in maintaining the highest level of quality and in providing customers with a fantastic, memorable and enjoyable experience. We are also delighted to note that AAC has achieved the DSES award consecutively for four years since 2015 and would like to thank our customers for their loyalty and continued support in helping us to reach new heights of achievement. We remain fully committed to enrich the lives of our customers in the future by enhancing our service offerings and aim to continuously raise the bar in customer service and performance.

I-CAN TRANSFORM

Todayâ&#x20AC;&#x2122;s automotive market is highly competitive, and creating new ways to generate business is a challenge. Digital technology is rapidly shifting, while being driven by customers who are digitally savvy. Car shoppers today are spending

more time online and visiting less our dealerships. 95% of shoppers do research online before they buy, so it makes sense that we meet shoppers in the online space to capture their attention and motivate them to our front door. It also make sense that our mid sets need to be transformed to understand and

appreciate the transformation that is taking place.Â I-CAN Transform is an initiative by Sales and Marketing Department where we bring subject matter experts from Digital world, who share their real life experience and guide us in the digital learnings.

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The Biggest Challenge We would like to celebrate our fantastic winners of the ‘Biggest Challenge” and congratulate them on their inspiring efforts to ‘Stay Fit, Stay Healthy’. More than 160 employees participated and 70 employees completed the high endurance journey. Please share your warm congrats to: Male Category: 1st – Jaleel Kareem – Group IT 2nd – Ramez Alsadat – Group Legal 3rd – Binoy Chandran – AAC Finance Female Category: 1st – Rita Pulikan – AAC Spare Parts 2nd – Varsha Srivastav – AAC Fleet

AUTOTRUST Inaugurates New Multibrand Car Service Center in Abu Dhabi

AUTOTRUST has opened a new branch of its multibrand car service center and accident repair center in Abu Dhabi. The opening of AUTOTRUST’s new service center in Abu Dhabi comes with enhanced services. Speaking of the opening, Mr. Michel Ayat, CEO of AW Rostamani Automotive said, “The inauguration of AUTOTRUST in Abu Dhabi highlights AW Rostamani’s commitment to enriching the lives of people across the UAE. Our 50 years of automotive experience ensures that we can provide the best services in

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the automotive industry. I want to extend my support to the AUTOTRUST brand and to our highly trained professionals for living out the legacy of the AW Rostamani Group.” AUTOTRUST offers a wide range of services for a wide range of cars in addition to Automotive products such as air condition treatments, performance enhancers and other car-care products, while also offering customers the opportunity to find popular and beloved,

used car models that can no longer be found in regular showrooms. “AUTOTRUST operates on four pillars which are fair prices, high quality, genuine parts and convenience for all customers. Our aim is to serve all vehicle owners in the UAE with the same passion and drive the AW Rostamani organization has been built upon.” Stated Mr. Luigi Rubinacci, the Director of Strategic Ventures.

Arabian Automobiles Aftersales Division Introduces Connected Services Arabian Automobiles Aftersales has further improved its Aftersales services for enhanced customer satisfaction and convenience. The range of online and automated services saves customers both time and effort by providing them with seamless processes and real-time updates . Customers are provided with a service reminder in advance via a unique Predictive Maintenance Reminder System that notifies customers when their vehicles are due to be serviced through an automated SMS Customers are now able

to book Live Service Appointments Online via Nissan’s website and Enrich Club. Upon their arrival at the service center, customers are led to Nissan’s iPad Express Check-in Application. After vehicles have been serviced, customers can simply collect a token from the Integrated Vehicle Delivery Management Kiosk. Now, payments can now be made entirely online through the Enrich Portal, allowing customers to avoid queuing at the cashier desk. This end to end process ensures a speedy, seamless delivery.

AWR & AAC Renault Partnership with Dubai Police AWR and AAC Renault are pleased to partner with Dubai Police and launch the Children’s Schools Security awareness campaign for government and schools in Dubai. This new initiative was inaugurated under the directive of Major General Abdullah Khalifa Al Marri, Commander-inChief of Dubai Police in February. The Children’s Schools Security awareness campaign is part of Dubai Police’s plan to secure roads around schools leading to enhanced safety for students and to establish a friendlier relationship between children and policemen Using eco-friendly vehicles such as the 100% electric Renault ZOE in order to spread security awareness among pupils, parents, teachers and bus drivers to tackle any problem and to have a safe and secure society.

Circle of Excellence Winner from BCD Travel LLC Circle of Excellence (COE) is an annual peer-to-peer staff recognition program where employees from various BCD countries are invited to nominate their colleagues based on their achievements throughout the year to win an annual incentive trip to Cancun, Mexico. Congratulations to Abdulkader Rupawala, Operations Support Manager who is the winner from BCD Travel LLC, Dubai this year.

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INFINITI SERVICE CONSULTANT NATIONAL SKILLS CONTEST 2018

Arabian Automobiles Aftersales Division conducted INFINITI SERVICE CONSULTANT NATIONAL SKILLS CONTEST 2018 to motivate the Service Advisors by evaluating and recognizing their competence during the contest. In a very closely contested competition, contestants displayed their best attitude, skills and knowledge. The winners were

awarded with medals in a Formula One style awarding ceremony. The event was attended by delegates from INFINITI Middle East and Senior Management of Arabian Automobiles Aftersales. INFINITI Service Consultant National Skills Contest 2018 Gold Award was won by Robin Dela Vega who also received

recognition for Best in Receiving Process. The Silver Award was won by Vhienna Almarinez who also recognized as Best in Delivery Process and Best in Technical Knowledge. Bronze Award was won by Auday Singh. The winners of Gold and Silver Award will participate in INFINITI Regional Skills Contest to be held in April 2018.

AAC Rewarded in Fifth Human Resource Conference

Arabian Automobiles Company was rewarded in the fifth Human Resource Conference, held by SHJ Government as the main partner supporting the â&#x20AC;&#x153;Waferâ&#x20AC;? program. Toni Tarabay Area sales manager and Mousa Hamed Branch manager

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from Nissan represented the company. Partners under the Wafer program are able to reach the 35,000 employees of the SHJ government with special offers and promotions. AAC had the privilege, at conducting 6 open days in 2017, with

different government departments. The aim was to shift business to target customers at the workplace. This gave AAC the opportunity to meet thousands of new customers to give them a great experience with all Nissan product ranges.

DUBAI INTERNATIONAL BAJA GIVEN NEW DRIVE The Dubai International Baja powered by Nissan and AW Rostamani brought the World Cup cross country rallying back to the UAE, with a powerful assembly of top drivers and riders battling for honours across the spectacular Al Qudra desert terrain. The agreement was signed by Khalid Al Rostamani, Vice Chairman of AW Rostamani Group, which is the sole distributor for the Nissan brand in Dubai and the Northern Emirates through its flagship company, Arabian Automobiles. The Dubai International Baja, forms the second stage of this yearâ&#x20AC;&#x2122;s FIA World Cup for Cross Country Rallies and the opening round of the FIM Bajas World Cup. As a result of the new agreement, the Nissan Patrol was the official car for the 548 km event, running from March 8 â&#x20AC;&#x201C; 10. Nissan Patrols were used by an experienced ATCUAE team to plot a new rally route through the Al Qudra desert. The rally was the first of two big World Cup dates for the ATCUAE in March. The Dubai International Baja powered by Nissan and AW Rostamani has become a natural successor to the Dubai International Rally, which ran for 37 years but has been replaced by the more desertfriendly and affordable Baja format which is open for buggies, bikes and quads, as well as cars.

Angels Launch Their Very Own Private Label

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Launch of AWR HUB MarCom has successfully launched the long-awaited Intranet. After working collectively across all departments and subsidiaries, gathering information and images - Phase 1 of the Intranet has been successfully launched. Working in conjunction with the IT department, this is a positive step towards efficiently operating together across departments. The new intranet showcases each department and subsidiary’s news and key projects along with a gallery of images. Employees are able to easily find their colleague, which will include a photo, name, position and extension number of each person, as well as transferring the key documents and pages that could previously be found on the old Intranet. The reasoning behind the updated intranet is for each department to be better connected in a user-friendly manner, this is part of the new digital transformation that works towards becoming more digitally friendly going forward into the second quarter of 2018.

INFINITI of Arabian Automobiles Offers Customers up to AED 100,000 on New Vehicle Purchases 100,000 when they purchase a new INFINITI vehicle. The generous ‘INFINITI 50th Anniversary’ campaign reflects the importance of this major milestone in the company’s history. Upon purchasing their new INFINITI, each customer will receive instant rewards worth AED 3,000, AED 20,000, AED 50,000 or AED 100,000. Every new INFINITI owner is guaranteed to benefit from the campaign, which is Arabian Automobiles’ most generous promotion to date and demonstrates the company’s ongoing commitment to enhancing its customers’ lives and providing them with a memorable thank you for their support over the past five decades.

The campaign is part of the company’s 50th anniversary celebrations this year INFINITI of Arabian Automobiles is

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celebrating 50 years of serving its valued customers by providing them with exceptional rewards of up to AED

Customers are welcomed to join the 50th anniversary celebrations by visiting their nearest INFINITI Center today to reap the benefits of being part of INFINITI’s growing family.

Arabian Automobiles Aftersales Launches “50:50 Offer” for Patrol Customers LOYALTY CAN BE REWARDING. Celebrating 50 years of automotive success with your treasured Nissan Patrol.

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Offers va

31 st March

2018

Service your Nissan Patrol model 2012 FREE Comprehensive Health Check-up & Report / Save 50% on Periodic Maintenance Cost* / 50% Discount on Mechanical Labour Repair / 50% Discount on Mechanical Parts

*Terms and conditions apply

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Arabian Automobiles Aftersales has launched an exclusive ’50:50 OFFER’ campaign under the theme “Loyalty Can be Rewarding – Celebrating 50 years of automotive success with your treasured Nissan Patrol”. This campaign has developed to target customers who have owned Nissan Patrol model 2012 and earlier and with the objective to enhance retention of post warranty customers beyond 5 years. During the campaign, customers will benefit from 50% savings on Periodic Maintenance Cost as well as FREE comprehensive vehicle health check and report. The vehicle will be comprehensively assessed by factory trained technician and for any additional repairs, customers are also entitled for 50% discount on mechanical repair labour and parts.

Arabian Automobiles Aftersales Launches ‘Safety Campaign’ for Renault Customers

Arabian Automobiles Aftersales has launched an exclusive ‘Safety Campaign’ for its customers, highlighting the importance of vehicle maintenance and its impact on safety.

During the campaign period, customers are entitled to receive a FREE safety kit when they register for the campaign in MY Renault portal and bring their cars to Arabian Automobiles’ service centres.

discount on brake pads, brake discs, shock absorber and wiper blades. During the campaign, customers will also receive a 10% discount on the service contract and Aircomatic.

The campaign allows Renault customers to benefit from special discounts on services that certify vehicles are in perfect condition and guarantee a safe journey.

The vehicle will be thoroughly checked by factory trained technicians, and for any safety-related repairs be required, customers will be entitled to a 50%

To benefit from the Safety Campaign, Renault customers are encouraged to visit the Arabian Automobiles service centres before 30th April 2018.

AAC Signs Agreement with Sharjah Police General Directorate Arabian Automobiles Company has signed an agreement with Sharjah Police General Directorate to become authorized for providing traffic services including registration of vehicles in the emirate of Sharjah from the Nissan showroom located at Mohammed Bin Zayed Road. During the meeting, the two parties expressed a desire to enhance cooperation with government departments and private sector companies in the emirate of Sharjah, and promote the service offered to the public by linking the two parties with a common electronic system that helps reduce the time required for accomplishing jobs and by streamlining the procedure. The two parties have agreed to enter into this smart service partnership. The agreement was signed by Mr Saif Al Zari Al Shamsi, the General Commander of Sharjah Police and Mr Salah Yamout, Director of Sales and Marketing at Arabian Automobiles Company.

Arabian Automobiles Senior Management Meets Ajman Ruler Salah Yamout, Director of Sales & Marketing together with senior management of AAC met His Highness Sheikh Humaid Bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman, on Wednesday 21 March 2018 after his recent safe return from a medical treatment. In March, the Ajman Rulerâ&#x20AC;&#x2122;s Court had announced that Sheikh Humaid had undergone a successful medical treatment overseas and returned back to UAE in good health.

Lumina Wins Three New Projects This month Lumina has secured 3 major projects in Dubai with 3 developers. Projects include Mohammed Bin Rashid Housing Estate which will involve the construction of 346 Houses at Makan District, Hatta, Emaar projects including MBR Gardenâ&#x20AC;&#x2122;s, Dubai Hills Estate and 646 Luxury Town Houses and lastly a Retrofit Project with Al Wasl of 245 Buildings which are supervised by Etihad Energy Services Company. Lumina has provided the Al Wasl project with Energy Saving solutions along with GE products.

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THE GOLD STANDARD OF CONVENIENCE When When your your car car needs needs aa service, service,wouldn’t wouldn’t you you like it picked up? It’s all taken care like it picked up? It’s all taken care of of when when you’re you’re an an AWR AWR Gold Gold member. member. That’s convenient car That’s convenient car servicing. servicing.

AWR AWR Gold Gold Membership Membership coverage: coverage: Vehicle VehiclePick-up Pick-upservice: service:44times timesin inaayear yearvehicle vehiclepick-up pick-upservice service to the nearest Arabian Automobiles Service Center to the nearest Arabian Automobiles Service Centerusing usingrecovery recoverytruck. truck. 24-hr roadside assistance 24-hr roadside assistance

Off-road recovery Off-road recovery

Airport pick-up & drop-off Service Airport pick-up & drop-off Service

Registration renewal Registration renewal

8990

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BP-BSC Awards 2017 The 7th cycle of the BP-BSC Awards Ceremony for recognizing best performance & successful execution of 2017 Business Plan across all departments of AWR Automotive was conducted on 14th March 2018. The annual award function evaluates the overall performance of all Automotive Functions (Business and Strategic) based on the effective implementation of BSC and their achievement of Business Plan.

Core Businesses

Emerging Businesses

Strategic Partners

Champion

Infiniti (Sales & Marketing)

Shift Leasing

Finance & Accounts Group Human Resources

Runner-up

Nissan (Sales & Marketing)

Finance & Insurance

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INIFINITI Wins Silver Award for Innovation in Media INFINITI of Arabian Automobiles together with its media agency initiative completed in the 10th annual Internationalist Awards for Innovation in Media. The internationalist focuses on the reinvention of marketing around the globe by connecting the people and ideas in international marketing and advertising through original content, intelligence, thought leadership, community, collaboration and influence.

Based on last year’s performance, the winners of the 2017 BP-BSC Awards are as follows: Congratulating the winners, Mr. Ayat recognized the efforts by the HODs and departments and reiterated the importance of BSC as an effective management tool for the organization to implement strategy execution.

Prime Honda Receive Presidents Award for FY 2017-2018

In the 10th year of the awards, nearly 400 cases were submitted from 32 different locations worldwide. Winners represent just 12% of all entries. INFINITI of Arabian Automobiles and INITIATIVE Media agency were awarded a silver award with the fast. Not furious Q50 campaign.

A proud moment for AWR Automotive as Prime Honda won the “PRESIDENT’S AWARD” for FY 17-18 in the recently conducted Annual Dealer Conference on the 12th April 2018. There were 300 Honda dealers in India and Prime Honda is in the top 97% percentile. Well done to everyone at Prime Honda for their hard work.

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AW Rostamani raises awareness for National Autism Awareness Month with book drive at Dubai Autism Center In an effort to raise awareness for National Autism Awareness Month and in line with the Year of Zayed, the AWR team visited the Dubai Autism Center donating a number of books to their library providing an excellent opportunity for AWR to kick start our new CSR initiative. The team interacted with the children at the centers and received information about how our donation will be spent for the benefit of the children. This allowed our team to create an open and comfortable environment. This is the first of many CSR activities AWR will be organizing as part of the Enriching Communities arm of the company.

Drive Out Your Reward this Ramadan with INFINITI with a scratch and win voucher giving them the chance to win guaranteed cash rewards from AED 2,500 up to AED 100,000 or the grand prize — the entire value of their new INFINITI back. The campaign is part of Arabian Automobiles’ 50th anniversary celebrations and supports the company’s customer-centric approach by thanking customers for their loyalty over the past five decades. On top of the exceptional cash prizes, INFINITI is going above and beyond to reward customers with the ultimate package on their new vehicle by also offering 100% of the down payment fully paid by INFINITI as well as the 5% VAT, and providing one year free insurance and five-year extended warranty. The offers have been designed to support customers throughout the car ownership experience, reflecting Arabian Automobiles commitment to providing 360-degree customer care. As part of its 50th anniversary celebrations, INFINITI of Arabian Automobiles is giving customers an once-in-a-lifetime opportunity to win back the value of their brand new INFINITI vehicle with the

brand’s generous Ramadan campaign, which starts on 1st May and runs until the end of the holy month. During the campaign, every customer purchasing a new INFINITI vehicle will be provided

Throughout Ramadan, Arabian Automobiles warmly welcomes customers to celebrate the giving spirit of the holy month at its INFINITI centre.

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AAC Parts Department Enhanced the Dealer On-line B2B Portal The Dealer Online B2B digital Portal for wholesale customers has gone through major enhancements since its inception to conduct wholesale business digitally. Now in line with corporate strategic objective of digital transformation, Parts Department has re-launched the new Dealer Online Portal with advanced and more additional features for ease of doing business with wholesale customers. The new Dealer Online Portal with advanced features apart from inquiring parts availability & price is equipped with

new dashboard for our Nissan/Renault wholesale customers. Previous version allowed them to place direct orders to our Parts Distribution Center, view their monthly targets, sales achievements, available credit limits dynamically, new promotions & offers, download statement of accounts, viewing genuine parts brochures and also communicate with the sales team digitally. In order to create awareness on the new advanced Portal, the Parts Dealer Team conducted region-wise training for wholesale customer’s frontline Sales

Executives sharing the advanced features of Dealer online system which will support AAC in achieving the common objectives with the Authorized Dealers. The training which was attended by frontline salesmen from authorized Nissan Parts Dealerships across Dubai & Northern Emirates was conducted by Mr. Sham Shah Shajahan, Manager – Dealer Development, Planning & Marketing. At the end all trainees participated in Q & A session and were handed with training certificates.

AW Rostamani and Amara Raja Batteries Limited Jointly Inaugurate First AMARON PITSTOP in DUBAI, UAE Exports- ASBU, ARBL, Mr Vinod George Head Exports Middle East, ASBU along with Mr. Rajagopal BR - Head of AWR Allied Products who also heads the battery operations in UAE. Other business leaders from AWR group were also present during the inauguration. Mr. Rajesh Jindal, VP and CMO (ASBU) ARBL congratulated AWR on the new pit stop and also assured all the support from ARBL in strengthening AMARON presence in the market. He further stated that, this initiative demonstrates our long term commitment to UAE. We are committed to providing superior quality products and strengthening the brand further.

AW Rostamani Strategic Ventures - the official distribution partner in UAE for brand AMARON of Amara Raja Batteries Limited inaugurated the first AMARON Pitstop in the Middle East on 5th May 2018. The AMARON Pitstop located in Umm Ramool in Dubai will exclusively sell and install AMARON batteries through the counter. AMARON Pitstop is yet another

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milestone for the already strong brand establishment with 800 retailers in UAE. AMARON PITSTOP is the first of its kind exclusive automotive battery outlet. Mr.Rajesh Jindal, VP and CMO, Automotive Strategic Business Unit ARBL and Mr. Luigi Rubinacci, Director AWR Strategic Ventures jointly inaugurated the AMARON Pitstop. Present on the occasion were, Mr Prakash GN – Head

AWR Strategic Ventures signed up the agreement with Amara Raja Batteries Limited in 2010 for the distribution of their flagship brand AMARON Batteries in the UAE. AMARON batteries flagged off with a humble beginning and in less than a decade the brand is one among the top selling batteries in UAE. The brand is sold through the dealer networks and also from the spare parts counters of AWR Group. AMARON has sold over half a million batteries in a short span since inception. The brand is also equally focusing on more brand visibility and innovative concepts in addition to the sales expansion.

Arabian Automobiles Nissan Announces Ramadan Campaign

Terms and conditions apply

during one of the busiest shopping seasons of the year. The four-year 0% interest offer on the purchase of all passenger cars, crossovers and SUVs is unique in the automotive market and demonstrates Arabian Automobiles’ commitment to giving its customers exclusive purchasing experiences that enhance their Ramadan celebrations.

Our 50th Anniversary Raffle. Two Nissan Patrol SUVs to be won.

nissan-dubai.com

Offer valid on all cars Retail sales only

Nissan of Arabian Automobiles have announced their highly-anticipated Ramadan campaign that kicked off on the 1st May, offering customers 0% interest for four years on every new Nissan purchase,

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Alongside the interest free purchase offer, Arabian Automobiles will bring extra excitement to its customers by raffling off two Nissan Patrols during Ramadan. The first winner will drive away in the new Nissan Patrol after 20 days, while the final winner will receive their prize following Eid as a fitting conclusion to the holy month. Customers are encouraged to visit their nearest Arabian Automobiles showroom for an experience that captures the spirit of the holy month and provides them with significant added value. With the 0% interest offer, exclusive raffle and limited edition Nissan Patrol, Arabian Automobiles is guaranteeing excitement at every turn this Ramadan.

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as well as the opportunity to win one of two Nissan Patrols. Nissan’s Ramadan campaign reflects the generous spirit of the holy month by providing customers with genuine value

Arabian Automobiles Announces Winners of Nissan’s ‘Test Drive Nissan of Arabian Automobiles has announced the lucky winners of Nissan’s ‘Test Drive Carnival’, who will be travelling on an all-expense paid trip to the UEFA Champions League Finals on 26th May in Kiev, Ukraine. Vijay Albert Furtado and Anju Joy both won the premium packages, which include flight tickets, hotel stays and match tickets to the UEFA Champions League Finals. During the month-long campaign, which started on 7th March and drew to a close on 6th April 2018, any customer who test drove a Nissan model received one raffle coupon, while those who purchased a new Nissan vehicle were awarded with five each. The raffle draw took place at the Nissan showroom in Deira, where the

excitement was palpable and the winners expressed their surprise and delight at the results. The competition was launched to celebrate Nissan’s proud partnership with the UEFA Champions League, which stretches back to 2014 and will continue throughout the 2018-2021 season. As Official Partner, Nissan has become an integral member of the UEFA sponsor family and plays an important role in proactively promoting the competition on a global level. The partnership reflects Nissan’s ‘innovation that excites’ philosophy, engaging consumers across the globe and complementing the world’s most exciting sports tournament with Nissan’s dynamic line-up of vehicles.

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Summer 2018

Shift Car Rental recognized at IBX Awards for Leading Digital Transformation

At the recent IBX Awards, Shift Car Rental was recognized for the Digital Transformation Initiative it undertook for the Delivery Management Systems (DMS). The DMS at Shift has been structured for enriching the user experience, enhancing operational efficiencies, usher in a mobile first culture and walking the talk on sustainability by eschewing the need for paper based transactions at almost 150 transactions per day and 4 pages per transaction that amounted to a significant saving on paper. The International Business Excellence Awards (IBX Awards) recognize Business Excellence from across the world with the Finals and Awards Ceremony being the culmination of an exciting and engaging journey for all involved.

It addressed 4 pain points including operational challenges, productivity speed breakers, storage impediments and paper wastage. Allowing Shift to focus on what it does best: Caring for the needs of its customers by providing a state of the art fleet, backed by best in class service and top of the draw technology tools that facilitates a seamless, frictionless, enriched customer experience. At Shift the plan is to bring in features like voice platform for customer suggestions/ complaints, GPS for easier customer location tracking, Live tracking of drivers, Peer to Peer communication to drive communication and increased efficiencies amongst drivers and lots more. “It’s been a decade now for the brand

Shift. When we look back, we feel inspired. When we look ahead, the promise is significantly motivating. Our motto remains to be relevant with offering the NEW. NOW.NEXT to our cluster of retail and corporate customers. We see Digital being a huge ally in our quest to be the best rent a car brand in the country and beyond. All recognitions are incredibly gratifying and the IBX Awards are very special for us. It puts us in a position of more responsibility, more accountability and more thought leadership and we relish being in such an eco-system. Digital surely will help us deliver a (digi)telling experience to our stakeholders(both internal and external)”, remarked Ashish Nanda, Director, Shift Car Rental.

X Cool Q4 Promotion The Accessories Department have introduced a new initiative amongst sales staff in the vehicle sales showrooms, through upselling new products and services by selling additional accessories to vehicle buyers in the form of a competition amongst all showrooms.

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The competition not only includes the Sales Executives, but also the branch managers. The competition is based on the number of products sold per vehicle. This is to ensure that all staff have an equal opportunity to be a winner. Prizes were distributed to the top performing Sales Executives.

AWR Employees Receive General Health Checkup at Head Office On 28th March, AWR conducted our first General Health Check-up here in our Head Office followed by the same for our DIC Yard Management staff on 25th April 2018. Around 200 employees took advantage of the free check-up and consultation from AAC Yard Management, KART/KARFF, PDI-Service & Spare parts on which some of them got doctor’s advice/ prescription for having high blood pressure and sugar level which has been shared for monitoring.’

Training session on Defensive Driving for Drivers at KART In all 76 drivers were attended the training in two sessions and the main purpose of the initiative was to increase awareness about the importance of safe driving, build on the best driving practices on the road and most importantly reduce accidents. Drivers were shown possible consequences of bad driving, with real examples of accidents that have occurred recently. Lot of emphasis was given to “Driver’s Responsibilities on Road”, Updates on RTA regulations, to maintain vehicle health and R&M expenses, Preventive measures need to be taken while driving on road on which the primarily obligation to ensure safety of self & other road users. In line with AWR Group’s focus on Corporate Social Responsibility (Road Safety) and Employee Development, there was a Refresher training session on “Defensive Driving” organized by KART

for all commercial drivers on 13th & 20th-Apr-18. The classroom sessions were conducted in DIC Office Training Room, by our trained trainers of Mr. Vinod Nair & Vasu Suni respectively.

Belhasa Driving Centre appreciates Arabian Automobiles Parts collaboration on the Occasion of AWR 50 Years Anniversary

It was a highly interactive session where drivers were encouraged to express their views and participate in the discussions openly. In line with the celebration of AWR 50 Years Anniversary and enhancing the business relationship with strategic partners, AAC Arabian Automobiles sponsored 40 sets of technician uniforms to Belhasa Driving Center, one of the most preferred Driving School in the UAE. Mr. Johnny Aslanian – Sr. Manager, Part Fleet & Cash Sales and Mr. Ratheesh Kukal - Asst. Manager, Fleet Parts Sales handed over the sponsored uniforms with AWR 50 years anniversary logo to Mr. Mohamed Belhasa (Owner) in Belhasa Driving Centre premises last 19th April 2018, which was very well appreciated and committed continuous support towards Arabian Automobiles.

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AAC Parts Department Enhanced the Dealer On-line B2B Portal monthly targets, sales achievements, available credit limits dynamically, new promotions & offers, download statement of accounts , viewing Genuine Parts brochures and also communicate with the sales team digitally.

Dealer On-line B2B digital portal which was introduced in the year 2009 for wholesale customers has gone through major enhancements since its inception to conduct wholesale business digitally. Now in line with corporate strategic objective of digital transformation, Parts Department has re-launched the New Dealer Online Portal with advanced and

more additional features for ease of doing business with wholesale customers. The new Dealer on-line portal with advanced features apart from inquiring parts availability & price is equipped with new Dashboard for our Nissan/Renault wholesale customers. Previous version allowed them to place direct orders to our Parts Distribution Center, view their

In order to create awareness on the new advanced Portal, Parts Dealer Team conducted region-wise training for wholesale customers frontline Sales Executives sharing the advanced features of Dealer online system which will support AAC in achieving the common objectives with the Authorized Dealers. The training which was attended by frontline salesmen from authorized Nissan Parts Dealerships across Dubai & Northern Emirates was conducted by Mr. Sham Shah Shajahan, Manager â&#x20AC;&#x201C; Dealer Development, Planning & Marketing. At the end all trainees participated in Q & A session and were handed with training certificates.

Winners of the X Cool Competition Each month, each INFINITI Sales Consultant and INFINITI Sales Managers are tasked to upsell TINT products to all INFINITI customers. Each sale contributes one entry into the monthly competition to win big prizes. The team members with the highest Conversion/Penetration gets prizes for the month.

The winners for the month of February 2018 Top INFINITI Sales Consultant Mr. Suleiman Irsheid (IREDI SZR) with 89% penetration

Our Top INFINITI Sales Manager is Mrs. Rania Takieddin for the INFINITI Center on SZR with 54% penetration

Next Runner Up INFINITI Assistant Sales Manager Mr. Tony Joy (IREDI SZR)

Runner Up INFINITI Sales Consultant Mr. Mahmoud Saad (IREDI SZR) with 82% penetration

The winners for the month of March 2018 Top INFINITI Sales Consultant Mr. Suleiman Irsheid (IREDI SZR) once again with 67% penetration

INFINITI Assistant Sales Manager Mr. Hani Al Ashqar (RAK)

Next Runner Up INFINITI Sales Consultant Mr. Mahmoud Fakhrah (Deira) with 67% penetration

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Runner Up INFINITI Sales Consultant Mr. Wasim Alard (Deira) with 54% penetration

INFINITI Sales Supervisor Mr. Abdo Sabbagh (IREDI SZR) With 50% penetration respectively

AWR Lifestyle moves to the AWR HQ On the 25th March, the Lifestyle department have relocated from their offices in D3 and headed to the 3rd Floor of the AW Rostamani Head Office in Deira. The trendy D3 office will be now be used as Lifestyles’ ‘Showroom for Living’. The new office holds around 30-35 staff members, with a modern and chic feel, combining dark wood furniture and grey walls. This move helps unify all AWR employees, putting them under one roof creating unity within teams.

Shift Car Rental Powers a New Green Initiative Collaboration with Architaly DMCC Rental will offer an exclusive bespoke 4-year lease option, all inclusive, for the Electric vehicles fleet that is available with Arabian Automobiles. ARCHITALY’s SOLAR MOBILITY PROGRAMME supports all the companies in the UAE to install SOLAR CARPORTS + EV CHARGERS and obtain in return a convenient “4-years lease formula” of top-tier ELECTRIC CARS at zero capital investment on the customer’s part.

According to the World Meteorological Organisation (WMO), the current CO2 concentration in the air(@403.3 parts per million) is the highest ever. Climate change and the control of all its related ills and fallouts should not and cannot be the responsibility of Governments alone. As organisations and individuals, we all have a very active, responsible and compelling role to play.

With Care at the fulcrum of its philosophy and vision, the shift to green by Shift Car Rental is a conscientious move. The new partnership understanding entered into with ArchItaly Green Energy & Solar Mobility Programme, DMCC on the 4th of February at an event at the Amity University Dubai is another step in that direction. Under the aegis of this understanding with ArchItaly, Shift Car

AAC Honored as a Strategic Partner at Sharjah Finance Department Award Ceremony for Sharjah Government Departments that are Outstanding Financial Performance

“At Shift Car Rental, our commitment to sustainability and a reduced carbon footprint is total. We believe the partnership with ARCHITALY’s Solar Mobility Programme will reiterate the Shift Car Rental’s focus on environmentally friendly transportation and mobility programmes and drive more commitment and attention to an area that requires fast and immediate addressing “, echoed Ashish Nanda, Senior General Manager, Shift Car Rental, Dubai. On Tuesday 20th March, 2018 AAC was honored during a ceremony held at the theater of the Department, in the presence of Sheikh Mohammed bin Saud Al Qasimi, Head of Sharjah Central Department of Finance. The Award Ceremony was in recognition of distinguished Government Departments and institutions outstanding financial performance which was in line with the Department’s programs and standards. Waleed Al Sayegh, Director General of the Department, expressed his thanks and appreciation to AAC as a strategic partner at the ceremony to celebrate and honor the partners of success in developing the financial system that characterizes the Emirate of Sharjah and holds a leading position in the region.

INFINITI of Arabian Automobiles has hosted its much anticipated TRADE IN INFINITI of Arabian Automobiles has hosted its much anticipated TRADE IN campaign offering UAE residents the opportunity to trade in their vehicle of any make for a brand NEW INFINITI and get up to AED 20,000 above market value. INFINITI of Arabian Automobiles goes further in offereing its Arabian Automobiles customers with up to AED 25,000 above market value on their current INFINITI, NISSAN or RENAULT vehicle. New car buyers benefit from a smooth and convenient transition to their new INFINITI vehicle, providing cost savings from unbeatable rates for their previously owned vehicles and ensuring that the exchange from old to new is as convenient and seamless as possible. This initiative provides significant and convenient benefits for clients, enabling them to drive home in a premium new Infiniti. Our trade-in process is facilitated by expert evaluators, who ensure that every driver pulls away from the centre fully satisfied with their new ride. As industry leaders we are always looking for ways to enhance our offering and we believe that the return of this offer will make great strides towards achieving that objective.

CPO 2017 Awards Certified Pre-Owned honored their top sales and purchase performers for the year 2017. Director - Mr. Mahesh Rohra, Head of Operation - Bimal Rawther, Head of Purchase â&#x20AC;&#x201C; Eyad Al Shamaa and Head of sales - Johny AbouDib were present to reward the below achievers: TRADE CAR AWARDS: First Place, Hussam Karfoul, Second Place, Hashim N, Third Place, James Antony RETAIL CAR AWARDS: First Place, Gautam Peketi, Second Place, Malek Sabbah, Third Place Amit Mistry EXPORT CAR AWARDS: First Place, Hammam Alras RENAULT EXECUTIVE OF THE YEAR: Renault Executive Of the Year 2017 Kranti Kiran

Arabian Automobiles Receives Three Accolades at Nissan Middle East Regional Aftersales Skills Contest 2017

Arabian Automobiles Aftersales received two gold medals and one silver medal at the ceremony held at the panoramic Lotus Yacht in Dubai Marina recently.

awards are the vote of confidence for the talented individuals at the company that offer impeccable customer service and guaranteed smiles across the board.

The FY17 Regional Aftersales Skills Contest is a platform for Nissan Middle East to recognize and award Nissan Frontline Staff Brand Ambassadors and Nissan Technicians. Arabian Automobiles Company was awarded the 21st Nissan Service Technician Excellence Competency Award, 11th Nissan Service Advisor Excellence Competency Award and the 7th Nissan Parts Executive Excellence Competency Award. These

Once again, Arabian Automobiles has established itself as the brand of choice for its incredible aftersales service. Amongst the prestigious awards, gold medals for the following categories are: First Gold Award - 21st Nissan Service Technician Excellence Competency, was won by the technician Abdul Latif, who also received recognition for Best in Electrical Diagnosis and Best in

Engine Diagnosis. Second Gold Award - 7th Nissan Parts Executive Excellence Competency, was won by James Pinto, who also recognized as Best in Order Taking. The Silver Award - 11th Nissan Service Advisor Excellence Competency was won by Allwyn Alphonso who also recognized as Best in Receiving Process. Arabian Automobiles Company’s Aftersales Division has indeed proven that it has the best capabilities and expertise to cater to its diverse clientele’s wants and needs, with even more accolades on the way for its service excellence in the automotive industry.

Automania Exchange – The Nissan Trade-in Success story

Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan in Dubai, Sharjah and the Northern Emirates, launched its special edition of Nissan’s popular ‘Automania® Exchange’ campaign

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during March. Being the 50th Anniversary of Arabian Automobiles, it was a golden opportunity for the customers to avail of up to AED 15,000* above the market value for their current cars when they exchange it for a brand new Nissan model. The 2018 edition of the campaign saw some great results with, 1,123 customers walked into Nissan showrooms to evaluate their current car and avail the special AWR 50th Anniversary offer, Arabian Automobiles Nissan saw an impressive conversion of 451 units, being about 40% against the standards industry average of

25% to 30%. It was also observed that 37% of the cars received were within the mileage of 80,000 kms, whereas around 60% of the cars ranged between 81,000 kms to 500,000 kms. The top most mileage car traded-in had clocked more than half a Million Kms on its odometer. The top 5 car booked during the period, were the Nissan Xtrail, Nissan Patrol, Nissan Pathfinder, Nissan Sentra and Nissan Altima, consisting of around 83% of the total volume booked during the Automania Exchange period. SUVs being a leading upgrade choice during the campaign period.

Unnikrishnan Nair Awarded the Best GAP Insurance Sales Executive Certified Pre-Owned sales executive Unnikrishnan Nair was awarded the best GAP insurance sales executive for the Q1 2018 90% insurance penetration. GAP is an insurance policy for customers who are opting for 100% finance. GAP protect them from the future incidents, which could lead to total loss of the car. Therefore, apart from the regular insurance if customer decide to purchase GAP policy they will be safe for the next five years offering pure peace of mind.

Top Rankings for INFINITI and NISSAN in first J.D. Power 2018 Customer Service Index (CSI) Study repair works amongst owners of 12- to 24-month-old vehicles who visited the service center in the past six months. The study measures overall satisfaction by examining five factors (listed in order of importance): 1. Service Advisor (24%) 2. Service Initiation (22%) 3. Vehicle Pick-Up (19%) 4. Service Quality (19%) 5. Service Facility (17%) The study has highlighted the changing customer behavior and expectations by showing the value to personalized services that are designed for their convenience and that enhance their experience. The key finding of the Study are:

In the first ever Competitive Survey conducted in UAE by J.D. Power, one of the world’s largest market research firm, INFINITI and Nissan have been ranked “Among the Best” category, with INFINITI securing No. 1 Customer Satisfaction Index (CSI) ranking in Luxury Brand segment and Nissan at No. 2 (with a difference of 1 point from the top) in Mass Market Brand segment. The 2018 U.A.E. Customer Service Index

(CSI) Study is based on the response from 2,806 owners who purchased their new vehicle between September 2015 and February 2017 and serviced their vehicle at a Principal Authorized Service Center between March 2017 and February 2018. The survey was conducted from September 2017 to February 2018 across all Emirates in U.A.E. The study measures Customer Satisfaction with service experience at an authorized service center (on a 1,000-point scale) for maintenance and

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Transport arrangement for drop-off: Taxi, Shuttle service, Courtesy Cars

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Personalized Service Experience: Valet Parking, Express Service, Transparent communication

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Service Appointment Process: Ease of taking appointment, Vehicle Receiving & Delivery turnaround time

AAC Service with its customer centric approach and innovation in processes has ensured top position for Nissan and INFINITI. We are committed to enhance the satisfaction and delight of our customers with further innovative projects in customer experience management through digital enhancements and personalized services.

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Arabian Automobiles Opens Sharjah’s First INFINITI Center with Fully Integrated Service Facility

AUTOTRUST Ramadan Offer in Association with CPO

MULTI-BR AND PRE-OWNED CARS

Supporting customers throughout every stage of the car purchasing and ownership experience in line with the brand’s focus on expanding its dealer network INFINITI of Arabian Automobiles officially opened its new INFINITI Center on Sheikh Mohammed Bin Zayed Road in Sharjah on 12th March 2018. The new center is part of Arabian Automobiles’ wider expansion plans and has been established to cater to customers in Sharjah, Ajman and Um Al Quwain, strengthening the company’s presence and services in the Northern Emirates. INFINITI is one of the fastestgrowing brands in the automotive industry and we are delighted to be expanding its footprint across the UAE by opening Sharjah’s first INFINITI Center with a fully integrated service facility.

Expanding INFINITI’s dealer network and building customer confidence is a prime focus for the brand, and in line with this strategy, our new center will allow us to support customers throughout every stage of the car purchasing and ownership experience in one location, offering them maximum convenience and high-quality services that they can trust. The new INFINITI Center can accommodate up to 10 vehicles and includes a fully-fledged service facility, which means that customers can purchase INFINITI vehicles on site and also look after their ongoing maintenance at the same location.

AUTOTRUST Multi-Brand Certified PreOwned Cars launched a special Ramadan offer during the holy month, providing their customers with free insurance, one year warranty, free add-ons (tinting, GardX, parking sensors) and free VAT on AUTOTRUST.

AAC Renault Ramadan Offer

The center is strategically situated on the UAE’s main artery, Sheikh Mohammed Bin Zayed Road, providing easy access and ultimate convenience.

Vhernier Opening at The Dubai Mall The new Vhernier flagship boutique opened its doors in the stunning high-end extension of the Fashion Avenue, Dubai Mall. The new store is one of the fifteen mono-brand boutiques of the Italian brand. With a layout that shows its desire to be unique, they are designed to reflect the brand’s identity and to showcase the jewellery. Inside, you’ll find the classical VHERNIER pieces, sculptural forms in soft hues of rose gold, among a parade of best-sellers to which is added the special version of the Freccia line, developed exclusively for the new boutique in Dubai.

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Renault is pleased to announce their Ramadan Campaign. Following the spirit of joyous giving, all retail customers will benefit this Ramadan with Guaranteed Gold worth up to AED 20,000 + 1 Million KM Extended Warranty + Up to 5 Years’ Service Contract + Free Insurance. The offer is valid from 2nd May until end of Ramadan across all Arabian Automobiles Renault Showrooms.

FU S I O N CO L L E C T I O N

THE DUBAI MALL

+971 (04) 3232753

GEORGJENSEN-DFC@AWROSTAMANI.COM

AAC Honored by Dubai Police as its Strategic Partner and Supplier at Dubai Police Strategic Partner’s Ceremony 2018

AAC was honored for its strength in providing excellence in supporting, outstanding performance and efforts to Dubai Police throughout the year as a Strategic Partner and Supplier at the Dubai Police Strategic Partner’s Meeting Ceremony, which was held at the Dubai Police winter camp at Al Tay. The award was presented by Brigadier Dr. Mohammed Nasser Al Razzuqi, Deputy Director of the General Department of Transport and Rescue of the Dubai Police.

AAC Awarded as a Prestigious Partner at Dubai Taxi Corporation Excellence Annual Award 2018 AAC awarded for its contributions and strategic co-operation with Dubai Taxi Corporation, as supplier and a prestigious partner at Dubai Taxi Corporation, Roads and Transport Authority Excellence Annual Award 2018. This was held under the patronage of Dr. Yousef Al Ali, CEO of Dubai Taxi Corporation and Mr. Mohammad Obaid Al Mulla, Chairman of DTC Board Member of RTA Board of Executive Directors.

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TIMELESS SERVICE THAT’S ALWAYS EVOLVING. In our 50th year, Arabian Automobiles is proud to win the Best Service Performance Brand Award under the Dubai Service Excellence Scheme for the 4th consecutive year.

His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum presented the “Best Service Performance Brand” award in Automobile Showroom category under Dubai Service Excellence Scheme 2017 cycle to Mr. Salah Yamout, Director Sales & Marketing and Mr. Nicolas Oswald, General Manager Sales & Marketing of Arabian Automobiles (Nissan). Also present were H.H. Sheikh Maktoum Bin Mohammad Bin Rashid Al Maktoum, Deputy Ruler of Dubai and H.E. Sami Al Qamzi, Director General, Dubai Economy.

The dedicated support of our employees and partners enables us to deliver increasingly high standards to our customers year after year.

KO PPE L

THE DUBAI MALL

+971 (04) 3232753

GEORGJENSEN-DFC@AWROSTAMANI.COM

Features

Event Reflects Arabian Automobiles Parts Department Celebrates AWR 50 Years Anniversary with Parts Dealers during the 18th Annual Parts Dealer Meet’2018 To further mark the 50 Years of AWR, a traditional cake cutting ceremony was performed jointly by Mr. Michel Ayat, CEO, Mr. Sharad Dubey, Director, Aftersales & Mr. N.R. Kannan, GM, Parts. This was followed by an inspiring message from Mr. Michel Ayat, CEO sharing the successful 50 years journey of AWR group & its association with Nissan. He also thanked the Trade Partners for their valuable contribution over the years with commitment to continue the same strong alliance.

Arabian Automobiles Company - Spare Parts Department conducted their 18th Annual Parts Dealer Meet celebrating 50 Years AW Rostamani at Le Meridien Hotel & Conference Centre Dubai. A turn out of 280 guests which included their Trade Partners, Nissan Middle East and Renault Middle East Top Officials, AAC Top Management and Aftersales Senior Management, not only enlightened the evening but also made it a grand affair. The evening began with a short video on AWR History in UAE followed by a

welcome note from Mr. N.R KannanGeneral Manager, Parts. The theme for this wonderful evening was “Gold” commemorating 50 Years of AWR & & awarding of Q1’18 Wholesales Gold Campaign – “Unlock the Treasure of Gold“. Top 16 Best Performing Nissan Parts Dealers were awarded with Gold Bars and Gold Coins. Special Appreciation Awards were also given to Top 25 long standing Dealers for their loyalty and business contribution over the years on the occasion of 50 Years of AWRostamani.

Mr. Sendhil Nathan Mani - Head of Domestic Sales, Parts, shared many points reassuring the positive outlook UAE Economy which will boost the Dealer Business in the coming months & years to come followed by a short message from Mr. Abdel Samad – General Manager, Aftersales, NMEF. Renault Parts Management also awarded their Top 3 Dealers of H2’17 Travel Campaign (Bangkok, Thailand) and launched their campaigns for the year 2018 – Gold Campaign and Singapore Travel Campaign for their Dealers. The grand evening ended on a very successful note followed by Gala Dinner.

Recognizing the VAT Heroes A large-scale event was held on 7th February 2018 at Copthorne Hotel to celebrate the full finance team for their outstanding level of effort and hard work to ensure the VAT project was a great success. The team was recognised for their enthusiasm and their unparalleled dedication, resulting in a seamless VAT implementation which went live by the deadline date, set by Federal Tax Authority. The key participants were awarded mementoes and very special Georg Jensen gifts.

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AWR Lifestyle, Shift Technologies and Building Industries Sponsor the Jazz Festival

Three of our companies joined together to sponsor this yearâ&#x20AC;&#x2122;s Dubai Jazz Festival. AWR Lifestyle, Building Industries and Shift Technologies invited their VIP clients, customers and brand ambassadors for three evenings of electrifying jazz.

Musicians and artists included Duran Duran, John Legend and Ricki Martin. The event was a great success for creating brand awareness as well as offering a great social networking opportunity for business development. A new

KART & KARFF Host Annual Staff Get-together

HR Participate in the Tawteen - Real Estate Accelerator Event

HR participated in this yearâ&#x20AC;&#x2122;s Tawteen event organised by the Ministry of Human Resources and Emiratisation UAE. The 2018 exhibition focused on the following sectors, Real Estate, Retail, Communications and Transportation. MOHRE selected AW Rostamani to participate and share all vacancies for

business lead was even shared from one subsidiary to another. It was fantastic to see our companies working together and socializing with customers and colleagues alike.

UAE Nationals. HR interviewed over60 candidates and two candidates were offered roles the same day, and 20 were shortlisted for second interviews. Dubai television recorded the event, where our AW Rostamani stand is seen clearly. The story was featured in the 8.30AM news slot.

KART and KARFF organised two staff get-togethers this quarter. Over 110 staff members attended the two events. The KARFF team members enjoyed a Dubai Marina Cruise, whilst the KART team had a fun night camping in the natural Wadi Showka in Ras Al Khaimah. Both events included plenty of fun, music, dancing, food and laugher. The active and enthusiastic engagement of all employees made the two occasions enjoyable and memorable for everyone. During the events, employees that offered outstanding performances during 2017 were celebrated and recognised for their efforts.

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Georg Jensen Dubai Mall Opening

Georg Jensen hosted two opening events in the new boutique on the 1st floor of the Fashion Avenue at The Dubai Mall. In a bid to herald the occasion, a series of cocktail gatherings were held within the store; one in the morning for select VIP media, and one in the evening, an intimate affair for the brand’s VIP guests and celebrities. Amongst the celebrities and publications, the Georg Jensen team welcomed, Harper’s Bazaar, Emirates Woman, Gulf Business, Watch Time, Elle, Gheir.com and celebrities included multiple luxury fashion influencers, such as Lojain Omran. Both events were a fantastic success. Commenting on the inauguration, Greig Fowler, CEO of AW Rostamani Lifestyle

said, “It gives us great pleasure to inaugurate Georg Jensen’s newest boutique at The Dubai Mall. The Middle East, especially the UAE, is a significant market for the brand and we are constantly keen on bringing Georg Jensen closer to the astute audiences of the country. Through this boutique, we aim to offer our customers a pleasant shopping experience that allows them to regard their favourite Georg Jensen products in a relaxed and elegant setting.” The graceful new boutique represents the values of the brand and overlooks the iconic Burj Khalifa and Dubai Fountain.

AWR Exhibits at the Career’s Fair, World Trade Centre

The Careers Fair took place from the 13th-15th March at the Dubai World Trade Centre. AW Rostamani were present with an impressive stand amongst other large brands in UAE. The AWR stand consisted of 4 LED TVs, coffee area, sofas, VR and an interactive registration portal for applicants. The stand was visited by VIPs such as HH Sheikh Mansoor bin Mohammed Al Maktoum and Mrs Huda Al Rostamani. AWR received hundreds of CVs and applications to progress to the next stage of the interview process as part of the Emiratisation programme.

Arabian Automobiles Company Announces the Tenth Edition of Xplore UAE – the Ultimate Off-Road Fun Drive Event Join the adventure; Arabian Automobiles Company took part in the tenth edition of Xplore UAE in collaboration with Emirates National Oil Company (ENOC). The popular and long awaited off-road fun drive take place on Friday 9th March 2017. Participants enjoyed the drive on the golden sand dunes of Al Qudra desert with an opportunity to see Dubai International Baja rally drivers during one of their exciting stages. The day in the great outdoors was wrapped up with an international buffet dinner and live entertainment back at Hhadeerah

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restaurant at Bab Al Shams desert resort. Arabian Automobiles Company prioritises safety, and the off-road course developed by qualified dune bashing marshals catered to varied driving skills and vehicles, while also delivering authentic off-road driving conditions. The marshals will be on hand to guide participants throughout the event, allowing them to experience a compelling drive with confidence. This event was sponsored by: platinum sponsor Emirates Islamic and gold sponsors Auto Pro and Mapfre.

AUTOTRUST Host First of its Kind Women-Only Road Trip: She Drives

AUTOTRUST impressively and most successfully executed a first of its kind women-only road trip, named AUTOTRUST SHE DRIVES, in the UAE on Friday 23rd March. Continuing the spirit of the celebration of women during the month of March with International Women’s Day and Mother’s Day, AUTOTRUST She Drives saw over 600 women drive from the Le Meridien Dubai Hotel & Conference Centre to the Le Meridien Al Aqah Beach Resort, Fujairah where a host of activities awaited them. The event was free for the participants was publicized through 4 Radio Channels – Arabic, English, Hindi and Malayalam of Channel4 as well as through the AUTOTRUST Facebook and Websites.

Women interested in participating were invited to send SMS to the Radio Station mentioning “AUTOTRUST SHE DRIVES”. On the FB and Website, the women were invited to register their interest in the prescribed form. 200 winners were picked from them, with each winner getting to bring up to 3 of their female friends/ relatives. All the cars were branded with the event logo while the registration was underway and the convoy was flagged off by Women of AUTOTRUST – Ms Jency George and Ms Aya Fouad. Mr Luigi Rubinacci, Director of AWR SV formally welcomed the guests to the event. This was followed by entertainment and lucky draws which included gold and pearl necklaces, hotel stays, dinner vouchers

and many more items. Shift Car Rentals offered ZOE the electrical vehicle for a weekend as a part of the lucky draw. Mr Sumod Balakrishnan GM AUTOTRUST thanked the participants, the volunteers from AUTOTRUST as well as other Departments and the sponsors for making the event a grand success. After a High Tea, the participants commenced their journey back home after what many of them said was a His(her)storic day. Luigi Rubinacci, Director of AW Rostamani Strategic Ventures said, “This first of its kind campaign is a celebration of women in the UAE and is an opportunity for a community to come together and embark on an adventure they usually might not partake in.”

International Women’s Day March was a month immersed in celebrations around woman with Independent Women’s Day and Mother’s Day falling within weeks of one another. The women in the head office of AW Rostamani united for an International Women’s Day photo shoot, to represent some of the women at AWR to share on LinkedIn and Social Media. Over 60 women, including Ms Huda Al Rostamani, attended along with over 20 nationalities. The response on Social Media created over 200 engagements online on the day.

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Shift Technologies Participates in Digital Transformation Workshop

Donate Blood Campaign - INFINITI

Shift Technologies participated in a digital transformation event organized by their partner Outsystems – the leading one Low Code mobile and web app development platform. Shift Technologies, the leading Digital Integrator, has been at the forefront of cutting-edge technology enablement and leading the way in true digital transformation execution with access to innovative technology and exceptionally experienced

consultants. Shift Technologies constantly strives to ensure it positively contributes to the body of knowledge surrounding digital transformation and expands its thought leadership. Shift Technologies’ CEO, Yousef AlBarkawie, participated in a panel discussion, sharing his practical experiences and providing thoughtprovoking insights on the state of digital transformation in our region.

INFINITI of Arabian Automobiles invited all AWR team members to participate in a successful CSR Blood Donation campaign, in association with the Dubai Health Authority on the 18th March at the INFINITI Centre on Sheikh Zayed Road. 70 people attended and 50 were able to donate blood, saving the lives of 150 people in the UAE. Each donor gave 400ml of blood, donating a total of 20 Litres of blood.

XPLORE UAE X

AAC annual fun off-road driving event with a noble cause for charity has been completed successfully on Friday 9th March 2018 with almost 200 SUVs and over 500 participants.

conquering the golden sand dunes of Al Qudra desert in Dubai. After the 100km thrilling dune bashing experience in the outdoors, participants headed back to Bab Al Shams and enjoyed the rest of the evening with a five-star international BBQ buffet.

The day-long adventure for Xplore UAE X began from the Bab Al Shams Desert Resort & Spa with a quick registration followed by a delicious breakfast. At 1000 hrs, all the participants lined up with their SUVs and got ready to Xplore a new challenging adrenaline-fuelled drive

Once again our non-profit noble cause event ‘Xplore UAE’ donated AED20,000 to ‘Dar Al Ber Society. This was made possible by the contribution of participants through the registration fees. Arabian Automobiles Aftersales initiated

AAC Service Fleet Marketing goes to Driving School @ Nasereya

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A Roadshow at Driving School Complex in Nasereya (Sharjah/Ajman region) from 26th- 28th March 2018.

customers benefited from Free Engine Oil & Oil Filter, Special Service Package, 90 Minutes Express Service and many more.

The objective was to target and recapture Driving School segment customers who are price sensitive with reference to service. In order to offer low cost of ownership and sustainability, Service Department along with Parts has created a range of economical service packages with huge discounts. During this activity,

The response was overwhelming during the first 2 days, Aftersales received over 75 registrations and they are confident that through this initiative, Aftersales will be able to retain the customers within this segment and also influence their repurchase decision.

AW Rostamani Shift Technologies and Google Cloud to lead digital transformation at Seamless Middle East and constantly evolving solutions, facilitating their digital transformation.” Shift Technologies is ushering the era of Digital Integration and leading their clients through every step of their digital journey. With unparalleled speed, The Digital Integrators of Shift Technologies are able to identify, deliver and train clients on how to improve their performance through the synchronization of processes, big data, and business models. Shift Technologies arms clients with innovative and disruptive business models powered by the latest cutting-edge technologies.

AW Rostamani Shift Technologies, in partnership with Google Cloud announced their participation at Seamless Middle East 2018, from April 15th –April 16th 2018 at their stand at the Dubai International Convention & Exhibition Center. Shift Technologies showcased their capabilities to eliminate disruption and evolve business model complexities into digestible solutions, with immediate effect. The Shift Technologies’ stand incorporated an experiential activation, which teleported Seamless visitors through an interactive tunnel. On entering the

tunnel, they were met by a state-of-theart, Explorer Bot who will lead them on a digital journey to other GCC countries. The AI-powered chatbot conversed with attendees about what they would like to see and visit during their trip, such as history, culture, entertainment, food, and fun facts. Yousef Al-Barkawie, CEO of Shift Technologies; said, “We are excited to be participating at Seamless this year with our strategic partner Google Cloud. Through our stand, we will showcase to our clients what Shift Technologies is capable of providing fast, reliable, scalable, secure,

Google Cloud’s partnership with Shift Technologies allows them to provide enterprises with Google’s latest technology. With Shift Technologies increasingly embracing new technology, its partnership with Google Cloud will help empower local technology leaders and everyday business to achieve their ‘smart’ needs. Shift Technologies delivers digital transformation from strategy to architecture to execution, working with the world’s leading technology partners, including Google and is currently leading the Middle East’s delivery of API Management Platforms based on Google’s Apigee Edge API Platform, and the wider Google Cloud Platform solutions capabilities from Big Data to Artificial Intelligence.

Strategic Ventures Customer Meet Events with CEAT and AMARON

AWRT in association with AMARON Batteries conducted the Mini Customer Meets in Dubai, Ajman and Fujairah in February. The customer meet attended by the dealer sales counter staff is aimed at enhancing the technical and product knowledge of AMARON batteries.

This innovative initiative by AWRT was much appreciated by both AMARON and the dealers, as it has helped the dealers to get more insight about the product and thus educate the customers about the benefits of AMARON batteries. AMARON batteries have many unique features and AMARON is the only automotive battery in the world which has the highest cold cranking ability which can operate even from as low as -17 Degrees to +60 Degrees. The Product which uses the world-class Johnson Controls Technology is a ZERO maintenance battery AWRT has sold over 250000 batteries in the UAE Aftermarket since inception in 2012.

AWRT conducted the CEAT Mini CustomeMeet in Abu Dhabi on 15th March 2018 aiming to offer a refresher training about the product to the dealer salesmen. The event was attended by both CEAT and AWRT Team and over 50 customers. During the meet, Rajagopal BR, Head of Allied Products explained the features of CEAT and also introduced the forthcoming passenger car tyre range, CEAT Secura and CEAT EcoDrive. Both the products are an enriched and improvised version of the current passenger tyres CEAT Gripp LN Series. The tyres are tested in CEAT’s tyre testing facility in Spain.

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Summer 2018

Movie Night at Staff Accommodation, Al Quoz

AW Rostamani Cricket – Season 3 Match

On March 8th, AWR and Sharaf DG went head-to-head in a season 3 cricket match. AW Rostamani (AWR) beat Sharaf DG (SDG) by four wickets in a Rashid Alleem Premier League (RPL) Season 3 match.

A movie night was organized at the staff accommodation, located in Al Quoz on Friday 27 April. We saw many of the AWR

staff come together to enjoy the outside entertainment and the screening of Bahubali 2.

Chasing a total of 148, AWR reached the target for the loss of six wickets in the 20th over. Muhammad Kamran Abbasi (33), Balaji Jayaraman Iyer (48) and Mohammed Ashiq Narasimhan (44) were the main scorers for AWR.

Sales and Marketing Team Building

Congratulations to all teams for competing over two weekends in March, as part of the AAC Sales and Marketing team building activities at the Sheraton Hotel in JBR Dubai. AAC Employees completed a range of team building activities. The event’s photos and video were shared on the InfinitiDXB Facebook and Instagram pages summarizing the day’s fun.

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