CHELTENHAM CHASE HOTEL
“
Thank you for all your hard work and understanding over the last few months. The hotel looks great, thanks to you guys. I am very grateful and would be delighted to work with you again
GENERAL MANAGER, THE CHELTENHAM CHASE HOTEL
CASE STUDY HOTEL & LEISURE
CHELTENHAM CHASE HOTEL
THE PROJECT
Duration
3.5 MONTHS
Location CHELTENHAM
Project Size PUBLIC AREA ON GROUND FLOOR & 94 BEDROOMS
Contract Value
£1.45M £
A spacious luxury hotel, situated in the heart of the Cotswolds, The Cheltenham Chase Hotel is the perfect base for both commuters and tourists alike. With over 500 bedrooms and lively restaurant and reception areas, the four-star hotel was in need of a fresh new look and a lick of paint. The project saw us complete refurbishment and redecoration works within the front of house, restaurant, bar, and event rooms including replacement flooring, curved partition construction, electrical upgrades, security, and the installation of a “Grab and Go” food station.
INNOVATIONS
During the project, we worked in a live environment and used our unique understanding and expertise of the hotel industry to programme works around the needs of guests and the hotel. On one occasion, we were working on a series of bedrooms over the course of five days when some last minute reservations came in and reduced our allocation down to three days. Using our flexible approach, we assigned operatives from other areas of the building to the bedrooms to complete them before the guests arrived for their stay.
SOLUTION
Our team of six worked away for three and a half months, upgrading a tired looking hotel into a beautiful base for guests. With high ceilings and large open windows, the hotel has a light and airy feel to the public areas. Because of this, we needed to use mobile towers to paint the ceilings. Health and Safety is a top priority for us so to reduce the impact on guests, we arranged to complete these works after the restaurant had closed. We used Chapter 8 barriers around the working site and worked throughout the night, being mindful of guests who might be sleeping. After our preliminary meeting, we spoke with the client about their front of house area. We’ve all heard the old saying “You never get a second chance to make a first impression” so we recommended that we lighten this area and build a concaved partition wall from the bar to make the area feel more welcoming.
THE RESULTS
The comfortable and luxurious hotel now has a fresh, clean look for visitors and staff alike to enjoy. We received extremely positive verbal feedback from the client including a thank you card from the General Manager and his team. Following completion, we have also been awarded additional works including redecoration of the hallways to the bedrooms. We also completed The Nottingham Belfry Hotel as part of the same contract.