AzBusiness magazine May/June 2012 by AZ Big Media

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FA M I LY D E N T I S T R Y

TABLE OF CONTENTS ARIZONA CHAMBER OF COMMERCE AND INDUSTRY

ALPHA //

EDITORâ&#x20AC;&#x2122;S LETTER //

.49 .06 CEO SERIES

.12

SMALL BUSINESS

.14

HEALTH .08

.16

REAL ESTATE

.18

BANKING

.20

AZ JOBS REPORT

.26

AREA AWARDS

.34

50 BIGGEST HOSPITALS IN ARIZONA

.46

DINING

.65

ARIZONA ENERGY CONSORTIUM

.81

PHOENIX CONVENTION & VISITORS BUREAU

4 AB | May-June 2012

FIRST JOB

.10 ALPHA WOMEN

Az Business on the Go: AzBusinessMagazine.com Cover photo of Glenn Hamer by Duane Darling

EVER-CHANGING ECONOMY In 2007, when SRP commissioned its Metro-Phoenix Business Study, just 1 percent of those business owners and executives surveyed cited the economy as a challenge or obstacle they had to overcome in the previous two or three years. When the same study was released this year, 56 percent of the responses cited the economy as a major challenge that they had to be overcome. Times have changed. Were entering a new, more optimistic, yet significantly more cautious era. Despite enduring a tumultuous four years, 50 percent of those businesses surveyed for the 2011 SRP study anticipate their financial position will improve in the next 12 months. This issue of Arizona Business Magazine reflects that simmering optimism. Our special report shows that manufacturing, technology, healthcare and bioscience are leading the charge in Arizona job growth. And our Arizona Energy Consortium supplement introduces you to the folks who are drafting a comprehensive and cohesive energy plan that will create a brighter future for Arizona literally and figuratively. We have sunny days ahead, and not just because we live in Arizona.

Michael Gossie Managing Editor michael.gossie@azbigmedia.com

PRESIDENT & CEO: MICHAEL ATKINSON PUBLISHER: CHERYL GREEN VICE PRESIDENT OF OPERATIONS: AUDREY WEBB EDITORIAL MANAGING EDITOR: MICHAEL GOSSIE EDITOR: PETER MADRID

AZBUSINESSMAGAZINE.COM ON THE WEB

ASSOCIATE EDITOR: KRISTINE CANNON INTERNS: MICHELLE LAUER | MARIA THOMPSON STEPHANIE GONZALEZ | KEVIN NGAI

MAY //

CONTRIBUTING WRITERS: ALISON BAILIN BATZ REBECCA LARSEN ART SENIOR GRAPHIC DESIGNER: MIKE MERTES SENIOR GRAPHIC DESIGNER: CHRIS M. GANGI CONTRIBUTING PHOTOGRAPHER: CORY BERGQUIST INTERN: MOHAMMED T. MUNIR DIGITAL MEDIA WEB DEVELOPER: ERIC SHEPPERD WEB & GRAPHIC DESIGNER: MELISSA GERKE INTERNS: JULIA SWEM | SAMANTHA BELLI | LILIA ORTIZ |JOSH ESTES MARKETING/EVENTS MANAGER: WHITNEY FLETCHER INTERNS: JENNIFER HILLMAN | DIANE LUNA OFFICE SPECIAL PROJECTS MANAGER: SARA FREGAPANE EXECUTIVE ASSISTANT: KATHY MUTSCHLER DATABASE SOLUTIONS MANAGER: CINDY JOHNSON

BIZ Whether you’re a C-Level executive, an entrepreneur, a small business owner, or work for a corporation, you can find information on the latest issues and trends in health care, law, small business, politics, work force, tech and finance. You also can find the latest articles from Arizona Business Magazine.

MICHELLE MCBAY | SHANNON SPIGELMAN ARIZONA COMMERCIAL REAL ESTATE ACCOUNT MANAGER: STEVE KOSLOWSKI RANKING ARIZONA VICE PRESIDENT / SALES & MARKETING: LENORE GROBSTEIN EXPERIENCE ARIZONA/PLAY BALL ACCOUNT MANAGER: SCOTT FIRLE SCOTTSDALE LIVING

BUZZ Because you’re more than your job, AzBusinessMagazine. com offers tips, resources and articles in our dining, executive lifestyle, health, product reviews, travel, events and green departments.

AZ BIG MEDIA EXPOS

EXHIBIT DIRECTORS: KERRI BLUMSACK | TINA ROBINSON | SHERI KING HOME & DESIGN IDEA CENTER SHOWROOM MANAGER: JOANNE STANLEY ACCOUNT MANAGER: MARIANNE AVILA EVENT COORDINATOR: SARA FREGAPANE

Arizona Business Magazine is published bi-monthly by AZ BIG Media, 3101 N. Central Ave. Suite 1070, Phoenix, Arizona 85012, (602) 277-6045. The publisher accepts no responsibility for unsolicited manuscripts, photographs or artwork. Submissions will not be returned unless accompanied by a SASE. Single copy price $4.95. Bulk rates available. Copyright 2011 by Arizona Business. All rights reserved. No part of this publication can be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from AZ BIG Media.

LOCAL SMALL BUSINESSES SHARE THE BENEFITS OF USING THE CLOUD-BASED, IPAD POS SYSTEM FOR EASIER TRANSACTIONS, MANAGEABILITY.

JUNE //

JUNE 12 — DRESSING FOR SUCCESS

ACCOUNT MANAGER: ANITA WELDON SCOTTSDALE SUPER EXPO HOME & LIFE SUPER EXPO WOMEN’S SUPER EXPO

GET TO KNOW A FEW OF THE FAMILIAR VENDORS WHO HELP KEEP THE PHOENIX PUBLIC MARKET’S OPEN AIR MARKET GOING — AND WHO KEEP GOING BACK.

MAY 22 — IN THE CLOUDS

ARIZONA BUSINESS MAGAZINE SENIOR ACCOUNT MANAGER: DAVID HARKEN ACCOUNT MANAGERS:

MAY 8 — FRIENDLY FACES

BEYOND Here’s your chance to have your voice heard. Our Beyond section is where you or your company can contribute whitepapers, blogs, photos and top-10 lists. You’ll also find videos, podcasts, infographics, a calendar of events and contests.

DRESS FOR SUCCESS PROMOTES THE ECONOMIC INDEPENDENCE OF DISADVANTAGED WOMEN BY PROVIDING PROFESSIONAL ATTIRE AND CAREER DEVELOPMENT TOOLS.

JUNE 26 — PINTEREST PROBLEMS AS PINTEREST GAINS POPULARITY, THERE ARE A FEW LEGAL, COPYRIGHT ISSUES OF WHICH BUSINESSES SHOULD BE AWARE. AB | May-June 2012 5

ALPHA // CEO SERIES

MICHAEL POLLACK PRESIDENT AND FOUNDER MICHAEL A. POLLACK REAL ESTATE INVESTMENTS WHAT WAS IT ABOUT THE REAL ESTATE INDUSTRY THAT ATTRACTED YOU? My grandfather and father were in the real estate industry. Growing up, all I really knew was real estate. When I was in the fourth grade, I gave a presentation on how to read working blueprints. So I’ve been doing this a long time. WHAT QUALITIES HELPED YOU BECOME SUCCESSFUL IN YOUR INDUSTRY? I believe that you have to be honest, you have to have integrity, and you have to work really hard. This is not a business that is easy. You have to be able to roll up your sleeves and work really hard. WHAT QUALITIES DO YOU THINK A SUCCESSFUL CEO NEEDS TO POSSESS? I work sometimes seven days a week and four or five nights a week. But it’s not working to just work, it’s working smart. It’s important that you lead by example. ARE THERE ANY OBSTACLES TO WORKING IN ARIZONA THAT YOU MIGHT NOT FACE IN OTHER STATES? We’re still not compared equally with metropolitan areas like New York, Chicago or San Francisco. They are seen much more as financial hubs. Our state leaders really need to focus on what’s important today: employment and diversification. We built this state on construction. We built the economy by building homes to house the construction workers. Now, we need to diversify so that we build a more sustainable economy. HOW HAS YOUR INDUSTRY CHANGED SINCE YOU STARTED? When I started, you could do a residential contract on one page. So it’s changed a lot in that it takes a lot more paper to do essentially the same thing. HOW DO YOU THINK YOUR INDUSTRY IS GOING TO CHANGE IN THE NEXT 10 YEARS? One of the things that is going to be very important going forward is the lessons learned — hopefully — in 2004, 2005, 2006 and 2007. That lesson is that you cannot have the attitude of “build it, and they will come.” We have to build for a reason. Hopefully, that lesson will be in the forefront as we emerge from what has been some very dark days. The other big change is that we are going to see 6 AB | May-June 2012

Photo by Cory Bergquist

retailers getting smaller again. They grew into these supermega-sized boxes that were so big you needed a golf cart to go through them. That’s going to shrink. We’ve learned that the biggest is not necessarily the best anymore. WHAT HAS BEEN YOUR MOST SIGNIFICANT CHALLENGE AS CEO OF YOUR COMPANY? The biggest challenge of my career was not getting carried away with the hype and exuberance of the marketplace in 2004, 2005, 2006 and 2007 to the point where I could have easily over-leveraged and put myself in a position where I would be unable to make a recovery during the economic downturn. I watched so many friends and colleagues feasting on debt and getting to do all these projects while I watched from sidelines, telling myself, “This does not making economic sense.” Having the discipline to do that was the biggest challenge of my career. WHAT ACHIEVEMENT ARE YOU MOST PROUD OF? I think we’ve truly been able to make a difference in the communities that we have worked in. Some of our redevelopment projects have changed neighborhoods and changed areas of our cities. My goal is to continue to make the communities we work in a better place one day and one project at a time.

see the video on

AzBusinessMagazine.com video provided by Cory Bergquist

VITAL STATS: MICHAEL POLLACK 4 Has been involved in more than 11 million square feet of projects. 4 Is the drummer for Corporate Affair, a band that plays charitable events. 4 The Pollack family business began in 1937 in San Jose, Calif., when Sidney Gambord, Michael Pollack’s grandfather, decided to enter the real estate development business. 4 Entered the real estate business in 1973 while he was still in his teens, building single-family homes. 4 Began doing business in Arizona in 1991 with the purchase of a 23,623-square-foot shopping center that was 90 percent vacant. Within months, the occupancy rate climbed to more than 90 percent.

ALPHA // FIRST JOB

BO CALBERT SOUTHWEST PRESIDENT MCCARTHY BUILDING COMPANIES

WHAT WAS YOUR FIRST JOB? When I came home from the last day of sixth grade, my father said, “Son, it’s about time you got a job.” We lived right across the street from Hickory Hills Country Club in Springfield, Mo., which is where (deceased PGA star) Payne Stewart learned to golf and where his father was a big golfer. So I walked across the street and got a job as a caddy. It was tough. I’d get there at seven in the morning, had to sweep all the sidewalks to earn the privilege to caddy, and at the end of the day I had to pick up all the balls on the driving range. WHAT DID YOU LEARN FROM THAT FIRST JOB? Working as a caddy at a country club was all about service and dependability, and developing relationships were important. If you didn’t build good relationships with people, they wouldn’t request you to be their caddy. DESCRIBE YOUR FIRST JOB IN YOUR INDUSTRY. It was building a high-rise office building in Houston, and I was low man on the totem pole. I was the field engineer, doing all the layout. It was a concrete frame, and I was holding the dumb end of the tape. I got a battlefield promotion because the lead engineer hurt his back. I’d been out of school six weeks when I got that promotion. WHAT LESSON DID YOU LEARN IN YOUR FIRST INDUSTRY JOB THAT STILL HELPS YOU TODAY? If you’re willing to take responsibility and you’re not afraid to ask for the tough jobs, you will get a lot of recognition early. WHAT WERE YOUR SALARIES IN YOUR FIRST JOB AND IN YOUR FIRST INDUSTRY JOB? I got $1.60 an hour to shag balls and $3.50 to caddy for 18 holes. My first salary was $22,000 a year in the construction industry. 8 AB | May-June 2012

Photo by Cory Bergquist

WHO WOULD YOU CONSIDER AS YOUR BIGGEST MENTOR? Chuck Thompson was the chairman of 3D International, a large engineering construction firm. He’s the one who got me my first interview with McCarthy, and he is the smartest, most talented individual I know. If you had to credit someone with the development of construction management as a process, Chuck would probably get the credit. He’s got a tremendous amount of integrity. In our business, people put a lot of trust in you when they hire you to build their project. You have to have the integrity to make all the right decisions. WHAT ADVICE WOULD YOU GIVE TO SOMEONE STARTING TODAY IN YOUR INDUSTRY? What worked for me is that I volunteered for tough assignments that other people might not want to do. Taking on challenges and getting the reputation as someone who is not afraid to take on those challenges is a key thing that people should do early in their career.

602.247.7600

ALPHA // WOMEN

GAME CHANGER REAL ESTATE GURU DRAWS ON ATHLETIC BACKGROUND TO WIN IN A REALLY TOUGH GAME BY MICHAEL GOSSIE

When athletes suffer catastrophic injuries, it’s usually a game changer. Real estate guru Tanya Marchiol — a collegiate volleyball star who played professionally in Italy — was no exception. “I was working as a golf cart girl, trying to figure out what to do with my life,” Marchiol recalls. “One day, the cart flipped and crushed my ankle. I ended up in the hospital for six months, and doctors had to completely reconstruct my leg.” To help her daughter pass the time and give her some direction while she was on bed rest, Marchiol’s mother gave her some real estate books to read, and a passion was born. “I brought everything I learned playing volleyball — work ethic, teamwork, problem-solving skills — to real estate,” Marchiol says. It paid off. After an agonizing six months of surgeries, Marchiol took her real estate exam and started buying and selling properties. Her neighbor at the time, Justin Lucas of the Arizona Cardinals, heard about what she was doing and asked for her help. That year, he bought 13 houses and Marchiol’s company — Phoenixbased TEAM Investments — was born. Marchiol developed a system 10 AB | May-June 2012

Tanya Marchiol, who helped create Capos Rescue, a nonprofit which helps large breed dogs that need to be loved and cared for, owns three Cane Corsos; Vita, Dolce, and Capo.

for educating and empowering athletes — including quarterback Donovan McNabb, former ASU and Miami Heat star Eddie House, and baseball star Bengie Molina — to intelligently handle their financial and business matters. “No one was really teaching athletes how to use real estate in their portfolios to create income,” Marchiol says. “Most athletes — particularly football players who have an average professional career of three years — will have to do something when they are done playing. I can help them invest in a way that they know they’re going to have an extra $10,000 a month coming in if they get hurt or their career comes to an end.” It’s not just athletes who have benefited from Marchiol’s advice and guidance. Marchiol teaches entrepreneurs, investors and individuals how to not only maintain their current financial status but also create generational wealth. Her expertise has led to appearances on

the NFL Network, Fox News, CNN, FOX Business News, and most recently as a recurring personality on HGTV. “As a woman who grew up in a family of powerful men, I know what it takes to walk into a room, command respect and get the deal done,” Marchiol says. “Women need to understand the power that they have. They need to believe in themselves and create an air of confidence. When they do that, being a woman becomes an asset in any industry you want to tackle.”

SPONSORED BY

26 AB | May-June 2012

RESIDENTIAL REAL ESTATE AGENT OF THE YEAR Winner: Russell Shaw, Realty One Group

He’s most recognizable for his television commercials in which he proclaims: “I’m not bragging. I’m applying for a job. I want to be your Realtor. And if you’re not happy, fire me!” Russell Shaw, a native of Phoenix, backs up those words as he has been selling real estate since 1978. As Associate Broker of the 16-member Russell Shaw Group in Phoenix, Shaw is a GRI, a CRS, past President of the Arizona Certified Residential Specialists and a Lifetime Member of the President’s Roundtable. In 2011, Realty One Group had 331 sales totaling $48.886 million and collected $629,418 in fees. “Many agents think their most important job is satisfying the customer,” he says. “I don’t think that’s true. I believe that satisfying the customer is simply the minimum requirement for staying in business ... Our objectives are to get you the most money in the least time, and with the fewest hassles.” Honorable Mention: Curtis Johnson, Curtis Johnson Realty Constantly analyzing current market conditions and trends, Curtis Johnson likes to stay one step ahead of his competitors. Combined with his extensive knowledge of the local real estate market and his proprietary “89 Step System” he and his team use to market their clients’ homes, Johnson and his team were ranked No. 57 of 1.2 million realtors by the Wall Street Journal for their production in 2008, selling 300 homes. One of the most in-demand real estate brokers in the state, Johnson provides “proven, practical, and usable marketing strategies” for his clients. A designated broker, Johnson holds advanced professional designations including GRI, ABR and CRS.

REAL ESTATE BROKER OF THE YEAR

Winner: Deems Dickenson, Russ Lyon Sotheby’s International As the designated broker for Russ Lyon Sotheby’s International Realty, Deems Dickinson leads a team that ranked sixth overall in fees collected in 2011 among Maricopa County broker offices. Dickenson strives for high ethics and professionalism in the business. He expects his sales associates to work with integrity to provide the best service possible to their clients. His commitment to these standards includes serving as chairperson of the Professional Standards Committee for the Arizona Association of Realtors. With close to 30 years experience in sales and management, Deems has witnessed firsthand the growth and annexation of the communities of Carefree, Cave Creek, Scottsdale and Phoenix. Honorable Mention: Dale Hillard, West USA Realty As the designated broker for West USA Realty’s Arrowhead Fountain Center office in Peoria, Hillard is part of a team that ranked second overall in fees collected in 2011 among Maricopa County broker offices. In 2011, Hillard’s office collected an impressive $5,084,461 in fees. Hillard obtained his real estate sales license in Arizona in 1979 and obtained his Arizona brokers license in 1982. He is a Certified Ethics Instructor for the Arizona Association of Realtors, and he holds Certified Residential Broker Designation, Certified Residential Specialist Designation. He is also past president of both the South East Valley Association of Realtors and the Arizona Association of Realtors.

REAL ESTATE COMPANY OF THE YEAR—SMALL Winner: TEAM Investments

As founder and President of TEAM Investments, Tanya Marchiol has built an empire on coaching others how to make money and prosper. Marchiol teaches professional athletes, entrepreneurs, investors and individuals how to not only maintain their current financial status but also create generational wealth. Her business acumen, sharp strategies, personalized approach, and attention to detail have earned her a reputation for excellence. A sought after expert and motivational speaker, Marchiol’s repertoire includes experience as a host and special correspondent for Sirius Satellite Radio, NFL Networks, Fox News, CNN, FOX Business News, and most recently a recurring personality on HGTV. Honorable Mention: Kiran & Associates Kiran Vedantam, a first-generation immigrant from India, came to Arizona in 1988 to pursue his Master’s degree at ASU. After working for eight years as a software engineer at Intel, he followed his dream of becoming an entrepreneur. He used his engineering background to develop a dynamic loan modification software that has the intelligence of a professional loan modifier. He started his own real estate company in 2010, and in 2011 — just his second year in business — he ranked No. 4 in Maricopa County for the most short sale closings.

AB | May-June 2012 27

REAL ESTATE COMPANY OF THE YEAR—LARGE Winner: Keller Williams Legacy One Realty

Melissa Debnar is a realtor at Keller Williams Reality Legacy One and co-owner of AE3Q, an energy auditing company. Her experience extends to more than 11 years in environmental building science. Her professional certifications include CIEC, AHERA, and BPI. She is also a member of IAQA, ASBA, and Efficiency First. In addition, Debnar is a committee member for Keller Williams and SEVRAR Education Committees. Honorable Mention: Coldwell Banker Residential Brokerage For more information, see “Company Lifetime Achievement Award.”

MORTGAGE BANKER OF THE YEAR

Winner: Bill Rogers, Homeowners Financial Group Homeowners Financial Group is led by President and CEO Bill Rogers. On a collaborative leadership level, HFG created a program to help with the current housing and economic crisis for Valley employers called the Homeowners Benefits Program (HBP). It was apparent that Valley employees were and still are struggling with issues such as credit repair, foreclosure prevention and debt management, along with traditional home financing. The HBP provides Arizona companies a web-based solution with the education, tools and resources to help employees with their real estate and financial needs. Rogers and COO Bob Kennedy have also lobbied as part of the Mortgage Bankers Association, pushing to implement new laws to help stabilize housing in Arizona. Honorable Mention: NOVA Personal commitment to professional excellence and a strong desire to help others is the common thread among the loan officers at NOVA. Loan officers pride themselves on the relationships they forge with clients and their families. NOVA has served its customers since 1980 and are able to originate loans in 19 states. In 2001, the company merged its flexibility as a mortgage broker with the efficient service of a mortgage bank to create a better way of lending. Efficiency and teamwork are the keys to the company’s accelerated loan delivery. Loan applications are handled in-house from start to finish — eliminating the need to ship applications around the country for underwriting, approval and document preparation.

MORTGAGE COMPANY OF THE YEAR Winner: AmeriFirst Financial

AmeriFirst Financial is a mortgage bank licensed in Arizona, California and Washington that has thrived over the last five years in spite of the downturn in the economy and in the real estate industry. AmeriFirst Financial offers its customers the best mortgage tools available to match them with the best loan programs and most current rates available, together with the assistance of an experienced live loan officer to guide them through the often difficult and confusing process of choosing and getting the exact loan to meet their specific needs. AmeriFirst Financial has also received an A+ rating from the Better Business Bureau. Honorable Mention: CNN Mortgage Founded in 1997, CNN Mortgage is an Arizona-based company that has built a strong reputation as an outstanding mortgage firm, serving the lending needs of real estate professionals, builders and individual home buyers throughout the Southwest. CNN is a full-service mortgage company with an experienced staff that offers expertise in every area of mortgage lending — from purchase to refinance to new-builder lending. As a company, CNN provides regular market and industry updates to help homeowners — and future homeowners — better understand their options. CNN currently employs 93 people in Arizona — including loan officers in Prescott and the White Mountains.

28 AB | May-June 2012

2012

Arizona Real Estate Achievement Awards

Great American Title Agency Is Proud to be the Presenting Sponsor of the

2012 Arizona Real Estate Achievement Awards And Wishes to Congratulate All of the Nominees, Finalists and Winners!

7720 North 16th Street, Suite # 450, Phoenix, Arizona 85020 (602) 445 â&#x20AC;&#x201C; 5525 l beb@azgat.com | www.azgat.com AB | May-June 2012 29

LAW FIRM OF THE YEAR

Winner: Tiffany & Bosco Since 1967, Tiffany & Bosco has served its real estate and banking clients with experienced, innovative service. The firm’s real estate services involve the purchase, sale, financing, planning, zoning, development, construction, management, and leasing of land, subdivisions, and improved real property. The firm’s real estate clients include investors, lenders, developers, builders, contractors, property managers, and those providing services to them, including brokers, appraisers, engineers, planners, architects, and title companies. Projects include apartment, hotel, office, retail, commercial and residential condominiums, industrial, residential, and telecommunication properties. Honorable Mention: Nussbaum Gillis & Dinner Although the firm was only founded in 2008, the partners of Nussbaum Gillis & Dinner are well-seasoned and well-respected in the law community, having been peer review rated AV-Preeminent by Martindale-Hubbell. The firm has assisted more than 1,000 client in real estaterelated matters, including short sales, foreclosure defense, modifications, and bankruptcy. Through lectures, seminars, and published articles, Nussbaum Gillis & Dinner attorneys have provided educational and practical information for Realtors and the public.

HOME BUILDER OF THE YEAR Winner: Lennar

Lennar has been developing master planned communities in Arizona for nearly 40 years. Since 2000, Alan M. Jones has been at the helm of Lennar in Arizona. In 2011, Jones and Lennar shook things up with a new, multi-generational home concept “Next Gen — The home within a home.” Next Gen was developed to meet the needs of ever-evolving, multi-generational family dynamics. Whether it is an elderly parent living with their grown child’s family, a young adult “boomeranging” back to live in mom and dad’s house, or the in-laws from out-of-town visiting for extended periods of time during the winter months in the Valley of the Sun, Lennar’s Next Gen floor plans are designed to accommodate the trend that has seen more than 51 million Americans living in multigenerational households.

CUSTOM HOME BUILDER OF THE YEAR Winner: Cullum Homes

Cullum Homes, now in its 26th year, is a full-service design/build/remodel company that designs and builds custom and semi-custom homes, primarily in northeast Phoenix, Scottsdale and Paradise Valley. In its history, Cullum has built home ranging from $125,000 to more than $10 million. In the depths of the recession, Cullum refocused its organization to cater to clients who were looking for energy-efficient, easier-tomaintain homes. The result has been the company’s most significant project: The Village at Paradise Reserve. After models opened in March 2011, four homes in The Village closed escrow. The total value of the four homes sold was $9,244,696 — an average price of $2,306,174.

PHILANTHROPIC CONTRIBUTOR OF THE YEAR Winner: Erica Curtin, HomeSmart Realty Curtin displays a deep sense of civic responsibility toward the community. She is a founding board member for the Enriching Spaces Foundation, which is dedicated to supporting educators through grants and fund-raising events. Curtin rallied support for the foundation from Walmart, Compass Bank, Office Max, Sprouts, Great American Title, and other businesses. Among the fund-raising events Curtin has helped organize are “No More Broken Pencils,” a back-to-school supply drive; “Warm Wishes,” a clothing drive that support Children’s First Academy Charter School for homeless students; “No Forgotten Child,” which raises funds to help the children of drug-addicted parents; “Raise the Curtain,” which raises money for the arts in schools; and “Metro Green Movement,” an environmental awareness club at Metropolitan Arts Institute. Honorable Mention: Kent Rini, CrimeBusters AZ Kent Rini graduated Summa Cum Laude in communication from Arizona State University and recently earned his Doctor of Divinity from Logos World University. He is an entrepreneur and owner of CrimeBusters security services, a board member of Silent Witness and the Arizona Alarm Association. Kent is an inspirational speaker that is deeply involved in several community causes and non-profit organizations’ fund raising efforts. He is an advocate in supporting and stimulating our local economy. Rini is committed to improving opportunities for safety within our communities. For the last 15 years, he has conducted block watches meetings and safety seminars free of charge to improve safety in our neighborhoods. Rini has also volunteered for Habitat for Humanity and the Arizona Coalition for the Aging. 30 AB | May-June 2012

Experience. Commitment. Results. Mike Tiffany leads the firm’s real estate practice and concentrates in the area of commercial transactions, primarily in strategic planning, business solutions, real estate and finance, including HUD insured loans for multi-housing projects. Mike has closed HUD insured loans for multifamily housing projects on behalf of borrowers for an aggregate loan amount in excess of $2.2 billion dollars.

Kevin Nelson focuses his practice on construction, mortgage, and real estate transactions and litigation. He practices extensively in all areas of risk management and represents institutional and private lenders, loan servicers, contractors, subcontractors, suppliers, architects, engineers, and business owners. Kevin also practices in the area of Indian law and is licensed with numerous tribal courts. Camelback Esplanade II 2525 East Camelback Road, Third Floor Phoenix, Arizona 85016-9240 602.255.6000 | www.tblaw.com

It’s time to become one of NOMINATIONS ARE NOW OPEN AZ Business Magazine and Best Companies AZ are looking for companies that excel in the following areas: Leadership Excellence Corporate & Social Responsibility Customer Opinion Workplace Culture Does your company have what it takes to be Most Admired? Find out by nominating your company at AzBusinessMagazine.com

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Plans and elevations are artist’s renderings and may contain options which are not standard on all models. Lennar reserves the right to make changes to these ﬂoor plans, speciﬁcations, dimensions and elevations without prior notice. No offer to sell or lease may be made or to purchase or lease may be accepted prior to issuance of an Arizona Public Report. A Public Report is available at the State Real Estate Department website www.azre.gov. Broker Lennar Sales Corp. Lennar Arizona, Inc. dba Lennar Homes ROC# 232731, Lennar Arizona Construction, Inc. ROC# 228129, Lennar Communities Development, Inc. ROC# 137295, US Home of Arizona Construction Company ROC# 065983, Greystone Construction, Inc. ROC# 256680. Copyright © 2012 Lennar Corporation. All rights reserved. Lennar, the Lennar logo, Next Gen, The Home Within A Home and the Next Gen logo are registered service marks or service marks of Lennar Corporation and/or its subsidiaries. 4/12

AB | May-June 2012 31 4-1-12r Lennar 3.5x4.75 AZBusMag 1

4/4/12 10:12 AM

LIFETIME ACHIEVEMENT AWARD Winner: Walt Danley Realty

Walt Danley began his career in real estate in 1977 and has single-handedly grown his business into a multi-million dollar luxury boutique firm in Scottsdale. In 2006, Danley was named one of the “35 Most Influential in Luxury Real Estate” by Unique Homes Magazine, a list that included Donald Trump and Chairman of the Federal Reserve, Ben Bernanke. That same year, Danley sold more real estate than any other agent in the state of Arizona. In 2011, The Walt Danley Group — previously affiliated with Coldwell Banker and Realty Executives — established its own brokerage firm and renamed itself Walt Danley Realty. This independence allowed Walt Danley Realty to become an exclusive affiliate with Christie’s International Real Estate, a move that has given Danley’s team of agents unprecedented exposure on a global level. The firm continues to earn some of real estate’s most coveted awards and consistently completes the highest dollar amount of transactions compared with other Phoenixarea realtors. Walt Danley Realty is considered an industry leader among real estate professionals due to Danley’s longevity and inspired success for more than 30 years in the residential real estate industry. Specializing in finding talented agents with varied backgrounds, Walt Danley Realty has helped former CEOs, businessmen and businesswomen find their passion in the real estate industry by mentoring them. The agents are each involved in professional and charitable organizations where they serve as panel members, board members, event organizers and volunteers. As a leader in the industry, Walt Danley Realty is a go-to source among media members, both on the regional and national level, who want the highest level of knowledge and insight into the local market.

COMPANY LIFETIME ACHIEVEMENT AWARD Winner: Coldwell Banker Residential Brokerage

Proud to be named Arizona’s No. 1 Real Estate Company again by “Ranking Arizona,” Coldwell Banker Residential Brokerage is Arizona’s largest full service real estate firm with offices throughout the state. As part of a 105-year-old company, its roots run deep in helping solidify the dreams of homeowners across the state and throughout our great country. Owned and operated by NRT, Coldwell Banker Residential Brokerage Arizona is part of the largest real estate company by volume of transactions in the world. The firm handles homes, condominiums, and land sales as well as providing property management and relocation services. Also, its luxury market expertise is second to none with sales associates and offices in 50 countries and territories throughout the world. Coldwell Banker is supported locally by President and COO Malcolm MacEwen; Regional Vice President Les Boomer; Regional Vice President, Tucson, Greg Hollman; Designated Broker Martha Appel; and an experienced team of branch managers, and sales associates. With Coldwell Banker behind them, clients have always been able to rest assured that they are represented by a professional team of top notch experts.

32 AB | May-June 2012

Congratulations to Lennar Arizona Inc. finalist for Homebuilder of the Year - Large and to all of the AREA Awards Finalists.

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AB | May-June 2012 33

34 AB | May-June 2012

ECONOMIC BOOSTER SHOT ARIZONA HOSPITALS ARE AMONG THE STATE’S BIGGEST EMPLOYERS, WITH MORE GROWTH EXPECTED BY MICHAEL GOSSIE

There is no doubt about it, healthcare in Arizona is big business. More than 20 percent of Arizona’s 100 largest employers are related to healthcare. Some of the biggest:

» Banner Health, 28,353 employees. » Dignity Health (formerly Catholic Healthcare West), 8,291 employees. » Scottsdale Healthcare, 6,556 employees. » UA Healthcare, 6,000 employees. » Mayo Foundation, more than 4,700 employees. » Carondelet Health Network, 4,635 employees. And the industry’s economic power is expected to grow, experts say. “Healthcare is continuing to lead the way in job growth in 2012,” said Andy Ernst, regional vice president for Robert Half. The explosive growth in healthcare stems partly from a plan the state put into place nearly a decade ago. Since Arizona’s Bioscience Roadmap was launched in 2002, bioscience jobs in the state have grown 41 percent to a total of 96,223, versus 11 percent growth for the nation as a whole. Those jobs pay an average annual wages of $55,353, 29 percent higher than the overall average for private-sector wages in Arizona. And as the healthcare and bioscience sectors in Arizona continues to grow and mature,

the industry will require more doctors and engineers, nurses and technicians, statisticians and laboratory scientists, all adaptive to rapidly changing technology and global economic pressures. To recognize the healthcare industry’s tremendous economic impact on the state — both now and in the future — Arizona Business Magazine on the following pages has assembled a list of the 50 biggest hospitals in the state, based on the number of beds it has available. “We are seeing rewarding (healthcare) jobs created at a rapid rate,” said Jack Jewett, president and CEO of the Flinn Foundation, which commissioned the Bioscience Roadmap. “And we see new medical discoveries in Arizona benefiting Arizona patients first.” AB | May-June 2012 35

50 LARGEST HOSPITALS IN ARIZONA BANNER GOOD SAMARITAN MEDICAL CENTER

ST. JOSEPH’S HOSPITAL AND MEDICAL CENTER

1111 E. McDowell Rd., Phoenix, AZ 85006 (602) 839-2000 · bannerhealth.com/goodsam Year Est: 1911 · Beds: 668 Principal(s): Larry Volkmar, CEO Physicians: 1,674 Specialities: Nationally ranked in cardiology and heart surgery, diabetes and endocrinology, geriatrics, and gynecology.

350 W. Thomas Rd., Phoenix, AZ 85013 (602) 406-3000 · stjosephs-phx.org Year Est: 1895 · Beds: 607 Principal(s): Linda Hunt, president and CEO Physicians: 1,447 Specialities: Barrow Neurological Institute, the Heart & Lung Institute, and Level I Trauma.

TUCSON MEDICAL CENTER

BANNER DESERT MEDICAL CENTER

5301 E. Grant Rd., Tucson, AZ 85712-2874 (520) 327–5461 · tmcaz.com Year Est: 1943 · Beds: 568 Principal(s): Judy Rich, president and CEO Physicians: 600+ Specialities: Holds the designation as a Neuroscience Center of Excellence, certification as a Primary Stroke Center and accreditation as a Chest Pain Center.

1400 S. Dobson Rd., Mesa, AZ 85202 (480) 412-3000 · bannerhealth.com Year Est: 1973 · Beds: 549 Principal(s): Todd Werner, CEO Physicians: 1,400 Specialities: Has the state’s largest emergency department with top honors in total hip replacement, newborn hearing screens, bowel obstruction and strokes.

MARICOPA INTEGRATED HEALTH SYSTEM

BANNER THUNDERBIRD MEDICAL CENTER

2601 E. Roosevelt St., Phoenix, AZ 85008 (602) 344-5011 · mihs.org Year Est: 1880 · Beds: 522 Principal(s): Betsey Bayless, president and CEO Physicians: 425 Specialities: Burn; trauma, emergency and critical care; ambulatory care; pediatrics; women and infants.

5555 W. Thunderbird Rd., Glendale, AZ 85306 (602) 865-5555 · bannerhealth.com/thunderbird Year Est: 1983 · Beds: 513 Principal(s): Tom Dickson, CEO Physicians: 1,200 Specialities: Home to the West Valley’s only pediatric intensive care unit capable of caring for the most critically ill or injured children.

THE UNIVERSITY OF ARIZONA MEDICAL CENTER

CARONDELET ST. JOSEPH’S HOSPITAL

1501 N. Campbell Ave., Tucson, AZ 85724 (520) 694-0111 · uahealth.com Year Est: 1971 · Beds: 487 Principal(s): Karen Mlawsky, president of hospital division of the The University of Arizona Health Network Physicians: 700+ Specialities: Offers an array of medical treatments and trains the next generation of physicians.

350 N. Wilmot Rd., Tucson, AZ 85711 (520) 873-3000 · carondelet.org Year Est: 1961 · Beds: 471 Principal(s): Mary Henrikson Physicians: 357 Specialities: Home of Women’s Care, Carondelet Neurological Institute and a robust robotics program. Joint Commission-certified as an Advanced Primary Stroke Center.

PHOENIX CHILDREN’S HOSPITAL

BANNER BOSWELL MEDICAL CENTER

1919 E. Thomas Rd., #C, Phoenix, AZ 85016 (602) 546-1000 · phoenixchildrens.com Year Est: 1983 · Beds: 465 Principal(s): Robert Meyer, president and CEO Physicians: 725 Specialities: Specializes in pediatric and newborn care.

10401 W. Thunderbird Blvd., Sun City, AZ 85351 (623) 832-4000 · bannerhealth.com/boswell Year Est: 1970 · Beds: 430 Principal(s): David Cheney, CEO Physicians: 750 Specialities: Provides resources for diagnostic services, cardiovascular preventative care, medical and surgical treatment and rehabilitative care.

36 AB | May-June 2012

50 LARGEST HOSPITALS IN ARIZONA SCOTTSDALE HEALTHCARE SHEA MEDICAL CENTER

BANNER DEL E. WEBB MEDICAL CENTER

9003 E. Shea Blvd., Scottsdale, AZ 85260 (480) 323-3000 · shc.org Year Est: 1984 · Beds: 405 Principal(s): Tom Sadvary, president and CEO Physicians: 1,592 Specialities: Has the Northeast Valley’s only dedicated Pediatric ER and also has a Certified Chest Pain Center and Heart Attack Center.

14502 W. Meeker Blvd., Sun City West, AZ 85375 (623) 524-4000 · bannerhealth.com/webb Year Est: 1988 · Beds: 404 Principal(s): John Harrington, Jr., CEO Physicians: 583 Specialities: One of the leading providers in orthopedic care in the Valley.

CARONDELET ST. MARY’S HOSPITAL

YUMA REGIONAL MEDICAL CENTER

1601 W. St. Mary’s Rd., Tucson, AZ 85745 (520) 872-3000 · carondelet.org Year Est: 1880 · Beds: 402 Principal(s): Dorothy Sawyer, MN, FACHE Physicians: 286 Specialities: Named a Distinguished Hospital for Clinical Excellence in 2011 and 2012 by HealthGrades. Joint Commission-certified as a Primary Stroke Center.

2400 S. Avenue A, Yuma, AZ 85364-7170 (928) 344–2000 · yumaregional.org Year Est: 1970 · Beds: 369 Principal(s): Pat Walz, president and CEO Physicians: 300+ Specialities: Women and children services center, Level 3 neonatal ICU, heart center, and cancer resource center.

BANNER BAYWOOD MEDICAL CENTER

ARIZONA STATE HOSPITAL

6644 E. Baywood Ave., Mesa, AZ 85206 (480) 321-2000 · bannerhealth.com/bannerbaywood Year Est: 1984 · Beds: 342 Principal(s): Laura Robertson, CEO Physicians: 800 Specialities: Specializing in response and intervention for acute stroke patients and rehabilitation for patients with various conditions.

2500 E. Van Buren St., Phoenix, AZ 85008 (602) 244–1331 · hs.state.az.us Year Est: 1887 · Beds: 338 Principal(s): Cory Nelson, CEO Physicians: N/A Specialities: A full continuum of psychiatric and medical care.

SCOTTSDALE HEALTHCARE OSBORN MEDICAL CENTER

PHOENIX VETERANS AFFAIRS HEALTH CARE SYSTEM

9003 E. Shea Blvd., Scottsdale, AZ 85260 (480) 882-4000 · shc.org Year Est: 1962 · Beds: 337 Principal(s): Gary Baker, senior vice president and administrator, Osborn Campus Physicians: 1,183 Specialities: Trauma, orthopedics, neurosurgery, cardiovascular and critical care.

650 E. Indian School Rd., Phoenix, AZ 85012 (602) 277–5551 · phoenix.med.va.gov Year Est: 1951 · Beds: 301 Principal(s): Sharon Helman, director Physicians: 184 Specialities: Primary care, specialty care, inpatient care and extended support services.

NORTHWEST MEDICAL CENTER

SOUTHERN ARIZONA VETERANS AFFAIRS HEALTH SYSTEM

6200 N. La Cholla Blvd., Tucson, AZ 85741 (520) 742–9000 · northwestmedicalcenter.com Year Est: 1983 · Beds: 300 Principal(s): Kevin Stockton, CEO Physicians: 475 Specialities: Internal medicine, family medicine, obstetrics and gynecology, surgery, cardiology, oncology, neurology and neurosurgery.

3601 S. 6th Ave., Tucson, AZ 85723 (520) 792–1450 · tucson.va.gov Year Est: N/A · Beds: 283 Principal(s): Jonathan H. Gardner, director Physicians: N/A Specialities: General medical and surgical.

38 AB | May-June 2012

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AB | May-June 2012 39

50 LARGEST HOSPITALS IN ARIZONA FLAGSTAFF MEDICAL CENTER

JOHN C. LINCOLN NORTH MOUNTAIN HOSPITAL

1200 N. Beaver St., Flagstaff, AZ 86001 (928) 779-3366 · flagstaffmedicalcenter.com Year Est: 1936 · Beds: 271 Principal(s): William Bradel, president and CEO Physicians: 190 Specialities: State-designated as a Level I Trauma Center.

250 E. Dunlap Ave., Phoenix, AZ 85020 (602) 943-2381 · jcl.com Year Est: 1927 · Beds: 266 Principal(s): Bruce Pearson, CEO Physicians: 770 Specialities: Provides elective orthopedic, neuro, spine and urology procedures.

CASA GRANDE REGIONAL MEDICAL CENTER

THE UNIVERSITY OF ARIZONA MEDICAL CENTER – SOUTH CAMPUS

1800 E. Florence Blvd., Casa Grande, AZ 85222 (520) 381–6300 · casagrandehospital.com Year Est: 1984 · Beds: 265 Principal(s): Rona Curphy, president and CEO Physicians: N/A Specialities: Full range of services from orthopedics to obstetrics.

2800 E. Ajo Way, Tucson, AZ 85713 (520) 874-2000 · uahealth.com uph.org Year Est: 2004 · Beds: 245 Principal(s): Sarah Frost, administrator Physicians: 486 Specialities: General medical and surgical hospital, outpatient physician offices, behavioral health services.

MAYO CLINIC HOSPITAL

CHANDLER REGIONAL MEDICAL CENTER

5777 E. Mayo Blvd., Phoenix, AZ 85054 (480) 515-6296 · mayoclinic.org Year Est: 1998 · Beds: 244 Principal(s): Wyatt Decker, M.D., vice president and CEO in Arizona Physicians: 454 Specialities: Cardiology and oncology care.

475 S. Dobson Rd., Chandler, AZ 85224 (480) 728-3000 · chandlerregional.org Year Est: 1961 · Beds: 243 Principal(s): Patty White, president and CEO Physicians: 850 Specialities: Features maternity, neurosciences and orthopedic services.

MARYVALE HOSPITAL

ST. LUKE’S MEDICAL CENTER

5102 W. Campbell Ave., Phoenix, AZ 85031 (623) 848-5000 · maryvalehospital.com Year Est: 1961 · Beds: 232 Principal(s): Jeff Egbert, CEO Physicians: 342 Specialities: Cardiovascular care, mother and child center, inpatient and outpatient surgery.

1800 E. Van Buren St., Phoenix, AZ 85006 (602) 251-8100 · stlukesmedcenter.com Year Est: 1907 · Beds: 226 Principal(s): Ed Myers, CEO Physicians: 649 Specialities: Cardiac medicine, orthopedics and bariatric procedures.

PHOENIX BAPTIST HOSPITAL

ARROWHEAD HOSPITAL

2000 W. Bethany Home Rd., Phoenix, AZ 85015 (602) 249-0212 · phoenixbaptisthospital.com Year Est: 1963 · Beds: 221 Principal(s): Wayne Gillis, CEO Physicians: 1,007 Specialities: Women’s health, radiology, cardiovascular care and orthopedics.

18701 N. 67th Ave., Glendale, AZ 85308 (623) 561-1000 · arrowheadhospital.com Year Est: 1988 · Beds: 220 Principal(s): Frank Molinaro, CEO Physicians: 900 Specialities: Home to a birthing center that offers a full range of services and a member of the Arizona Primary Stroke Center.

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mihs.org

Your Community Depends on Maricopa Integrated Health System A strong public hospital is as much a mark of a healthy community as good universities, modern transportation systems and thriving arts organizations.Yet the Maricopa Medical Center is just the most visible part of the Maricopa Integrated Health System, which includes the Arizona Burn Center, the Arizona Children’s Center, two psychiatric hospitals, 11 neighborhood health clinics and the region’s only HIV/AIDS clinic. Our vital work in caring for patients, preventing disease and training the next generation of physicians reaches across generations and touches nearly every corner of Arizona.

Coming July/August 2012 If your company provides group benefits, products or services related to: – Hospitals and specialty medical centers Arizona’s hospital – Healthcare trends industry alone employs more – HMOs and PPOs than 80,000 people and – Medical Services & supplies contributes – Design/Construction of new medical facilities $11.5 billion to – Senior living care center the state. Showcase your company in this special annual healthcare edition highlighting the Arizona Hospital and Healthcare Association. Space reservation closes June 15, 2012. Space is limited, so call today.

602.277.6045

AB | May-June 2012 41

50 LARGEST HOSPITALS IN ARIZONA BANNER ESTRELLA MEDICAL CENTER

MERCY GILBERT MEDICAL CENTER

9201 W. Thomas Rd., Phoenix, AZ 85037 (623) 327-4000 · bannerhealth.com/estrella Year Est: 2005 · Beds: 214 Principal(s): Deb Krmpotic, C E O Physicians: 800 Specialities: A full-service, acute care hospital.

3555 S. Val Vista Dr., Gilbert, AZ 85297 (480) 728-8000 · mercygilbert.org Year Est: 2006 · Beds: 212 Principal(s): Tim Bricker, president and CEO Physicians: 750 Specialities: Services include cardiovascular, gastroenterology, sleep center and orthopedics.

CARDON CHILDREN’S MEDICAL CENTER

JOHN C. LINCOLN DEER VALLEY HOSPITAL

1400 S. Dobson Rd., Mesa, AZ 85202 (480) 412-KIDS (5437) · bannerhealth.com Year Est: 2009 · Beds: 208 Principal(s): Rhonda Anderson, CEO Physicians: 250 Specialities: Comprehensive pediatric care.

19829 N. 27th Ave., Phoenix, AZ 85027 (623) 879-6100 · jcl.com Year Est: 1988 · Beds: 204 Principal(s): Bruce Pearson, CEO Physicians: 715 Specialities: Emergency heart care, pediatric emergency care and orthopedics.

MOUNTAIN VISTA MEDICAL CENTER

BANNER GATEWAY MEDICAL CENTER

1301 S. Crismon Rd., Mesa, AZ 85209 (480) 358-6100 · mvmedicalcenter.com Year Est: 2007 · Beds: 178 Principal(s): Tony Marinello, CEO Physicians: 693 Specialities: Emergency care, heart care, maternity care, women’s services, childbirth and weight loss surgery.

1900 N. Higley Rd., Gilbert, AZ 85234 (480) 543-2000 · bannerhealth.com Year Est: 2007 · Beds: 176 Principal(s): Pam Nenaber, CEO Physicians: 600 Specialities: Focuses on obstetrics, general surgery and emergency services.

WEST VALLEY HOSPITAL

ORO VALLEY HOSPITAL

13677 W. McDowell Rd., Goodyear, AZ 85395 (623) 882-1500 · wvhospital.com Year Est: 2003 · Beds: 164 Principal(s): Jo Adkins, CEO Physicians: 500 Specialities: Obstetrics, complete cardiovascular care and women’s diagnostic services.

1551 E. Tangerine Rd., Oro Valley, AZ 85755 (520) 901-3500 · orovalleyhospital.com Year Est: 2005 · Beds: 144 Principal(s): Jae Dale, CEO Physicians: N/A Specialities: Cardiology, minimally invasive surgery, plastic/cosmetic surgery, urology, oncology, neurology, otolaryngology, gastroenterology.

PARADISE VALLEY HOSPITAL

YAVAPAI REGIONAL MEDICAL CENTER

3929 E. Bell Rd., Phoenix, AZ 85032 (602) 923-5000 · paradisevalleyhospital.com Year Est: 1983 · Beds: 136 Principal(s): Shawn Strash, CEO Physicians: 650 Specialities: Features navigational technology and sports medicine, expanded rehabilitation services.

1003 Willow Creek Rd., Prescott, AZ 86301 (928) 445–2700 · yrmc.org Year Est: 1942 · Beds: 136 Principal(s): Tim Barnett, president and CEO Physicians: N/A Specialities: Acute-care hospital.

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50 LARGEST HOSPITALS IN ARIZONA U.S. PUBLIC HEALTH SERVICE PHOENIX INDIAN MEDICAL

BANNER HEART HOSPITAL

4212 N. 16th St., Phoenix, AZ 85016 (602) 263–1200 · ihs.gov Year Est: N/A · Beds: 127 Principal(s): N /A Physicians: N/A Specialities: Delivery of healthcare to approximately 140,000 Native American users in the tri-state area of Arizona, Nevada and Utah.

6750 E. Baywood Ave., Mesa, AZ 85206 (480) 854-5000 · bannerhealth.com/bannerheart Year Est: 2000 · Beds: 111 Principal(s): Debbie Flores, CEO Physicians: 485 Specialities: Intensive cardiovascular care.

TEMPE ST. LUKES HOSPITAL, A CAMPUS OF ST. LUKE’S MEDICAL CENTER

ST. LUKE’S BEHAVIORAL HEALTH CENTER

1500 S. Mill Ave., Tempe, AZ 85281 (480) 784-5500 · tempestlukeshospital.com Year Est: 1944 · Beds: 87 Principal(s): Ed Myers, CEO Physicians: 649 Specialities: Specializes in wound care and pain management.

1800 E. Van Buren, Phoenix, AZ 85006-3742 (602) 251–8546 · iasishealthcare.com Year Est: 1973 · Beds: 85 Principal(s): Greg Jahn, CEO Physicians: N/A Specialities: Mental health and addiction services.

SCOTTSDALE HEALTHCARE THOMPSON PEAK HOSPITAL

ARIZONA HEART HOSPITAL

7400 E. Thompson Peak Pkwy., Scottsdale, AZ 85255 (480) 324-7000 · shc.org Year Est: 2007 · Beds: 64 Principal(s): Tom Sadvary, president and CEO Physicians: 815 Specialities: Level I Trauma Center, Primary Stroke Center and an accredited Chest Pain Center.

1930 E. Thomas Rd., Phoenix, AZ 85016 (602) 532-1000 · azhearthospital.com Year Est: 1998 · Beds: 59 Principal(s): A Campus of Phoenix Baptist Hospital, Abrazo Health Care Physicians: 325 Specialities: Cardiology.

KINDRED HOSPITAL ARIZONA

GILBERT HOSPITAL

40 E. Indianola Ave., Phoenix, AZ 85012 (602) 280–7000 · kindredhealthcare.com Year Est: 1990 · Beds: 58 Principal(s): Rachelle Spencer, administrator Physicians: N/A Specialities: Treatment and rehabilitation of medically complex patients who require an extended stay in a hospital setting.

5656 S. Power Rd., Gilbert, AZ 85295 (480) 984-2000 · gilberter.com Year Est: 2006 · Beds: 47 Principal(s): David Wanger, CEO Physicians: 210+ Specialities: Radiology and various surgical procedures.

PAYSON REGIONAL MEDICAL CENTER

BANNER IRONWOOD MEDICAL CENTER

807 S. Ponderosa St., Payson, AZ 85541 (928) 474-3222 · paysonhospital.com Year Est: 1957 · Beds: 44 Principal(s): R. Chris Wolf, CEO Physicians: 100 Specialities: Radiation oncology, cardiac services and cardiopulmonary/respiratory services.

37000 N. Gantzel Rd., San Tan Valley, AZ 85140 (480) 394-4000 · bannerhealth.com Year Est: 2010 · Beds: 36 Principal(s): Lori Linder, interim CEO Physicians: 230 Specialities: Emergency services, obstetrics and surgical care.

44 AB | May-June 2012

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AB | May-June 2012 45

DINING

SPICY AND SWEET BLACK CHILE MEXICAN GRILL AT BILTMORE FASHION PARK PROVIDES AN UPSCALE ENVIRONMENT TO WIND DOWN BY KRISTINE CANNON

t’s 5:30 p.m. mid-week, and the Biltmore Fashion Park has proven to be more than merely a place to turn off Camelback Rd. to wait out the post-work, rush-hour traffic. Business-suit-donned professionals aplenty are heading straight to Black Chile Mexican Grill to relax al fresco on the restaurant’s patio while indulging in both the happy hour specials (with a Black Chile Margarita in hand) and owners Michael McDermott and Jason Merritt’s upscale, Mexican cuisine. Black Chile began in McDermott’s kitchen over a four-month period, as creations now found on the menu were developed. McDermott’s most memorable dish? “The skewers were one of those dishes we couldn’t stop picking at in the kitchen,” McDermott recalls. “I kept going back for more.” Upon hearing this, my dinner party and I agreed we must try the carne 46 AB | May-June 2012

asada skewers as one of our appetizers. We also followed suit with the rest of the dinner patrons that night who opted for either the high tops in the bar or the patio seating, which was already nearly full by 6 p.m. Not to mention it was a comfortable 75 to 80 degrees that night; with gorgeous, rare weather like that, how do you pass that up? But back to the food. The appetizers that arrived to our table, all recommended by McDermott, included the aforementioned skewers as well as the Cotija grilled corn, the fresh guacamole and the avocado egg rolls. Upon first bite of the skewers, we all agreed McDermott’s anecdote was far from exaggerated. The marinated carne asada was so juicy and tender, we only wished we had the same opportunity to have seconds, and thirds, and fourths … but maybe that was just me. Thankfully the corn took our minds off the longing for a

moment as the sweetness of the corn was perfectly subdued by the aioli, cayenne pepper and hints of lime as well as the abundant, thick layer of Cotija cheese caked atop. Post-appetizers, we were treated with six dishes, including the fish tacos with sweet cabbage slaw and chipotle mayonnaise, which seemed a bit too overwhelming for me, although everyone else enjoyed it; the shrimp diablo, a rightfully named, hot-and-spicy combination of chipotle cheese sauce, chiles, onions and garlic; and the baked salmon filet rubbed with chipotle sauce. (Notice a common ingredient yet?) The final two entrees, however, were the favorites of the table. First up, the meatloaf — a unique combination of ground beef, chorizo, sausage and sauteed onions, topped off with Oaxaca cream sauce. The finale of our entrees were the enchiladas with shredded chicken, roasted poblano cream sauce and two types of cheeses — Asadero and Manchego. McDermott mentioned during the night that this was Black Chile’s No. 1 seller; and we definitely believed it. The entree was mild, flavorful, and as one of my dinner mates put it, “If you don’t like spice, you’ll love this dish” — but in a positive way, considering the rest of the entrees we tried that night were more on the spicy side. Combine the meals with Black Chile’s attentive service, clean representation and comfortable environment, and you’ve got yourself a winner. We weren’t the only patrons who felt this way, though; Black Chile was voted best patio dining, best upscale Mexican restaurant and best margarita (the Black Chile Margarita) by the 2011 Best of Phoenix. Don’t believe us? Try it for yourself, and end the night as we did with the churros, which were so light and soft, and the rich chocolate and whipped cream sauces we dipped them in could almost rival the sweetness of the corn found in the sticky rice side. Never before Black Chile Mexican Grill has Mexican food ever tasted so spicy-sweet. Black Chile Mexican Grill 2502 E. Camelback Rd. Phoenix, AZ 85016 (602) 955-5593 blackchile.com

Master-Salt Cellar-AZBusMag-12.10:Layout 1

12/7/10

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Fresh Seafood... Featuring the Valley’s largest selection of fresh fish and seafood • Live Maine lobster, Alaskan King Crab and Yakimono Hawaiian Ahi are just some of the delicacies that make the Salt Cellar Restaurant so popular • Maryland crab cakes, shrimp San Remo on artichoke pasta as well as charcoal broiled fish and Cajun-style blackened seafood are additional menu items you’ll want to try • Quiet, cozy and intimate, the Salt Cellar is a favorite for those who appreciate fine seafood • Don’t miss our popular twin happy hours daily from 4:00pm to 7:00pm and again from 10:00pm to 1:00am.

550 N. Hayden Rd • Scottsdale, AZ (480) 947-1963 • www.saltcellarrestaruant.com Dinner served nightly

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48 AB | May-June 2012

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50 AB | May-June 2012

Arizona builds its ﬁnancial future through computer and aerospace manufacturing By MICHAEL GOSSIE The economic storm that has wreaked havoc for most businesses was barely a breeze for Michael McPhie. “We were really not affected negatively,” says the CEO of Curis Resources, a mineral exploration and development company in Florence. “The economic downturn really did not affect the demand for some commodities, so copper mining continues to be a significant economic engine for the state.” With 10 percent of the world’s copper supply coming from Arizona, a combination of continued high demand from China and innovative and costeffective methods of extraction allowed the copper industry — one of Arizona’s oldest professions — to weather the economic storm with little damage. While Arizona’s Top 10 manufacturing companies added about 3,200 jobs in 2011, some of the state’s other manufacturing companies were not so lucky. “It certainly wasn’t easy, especially for our smaller manufacturers, who make up 79 percent of Arizona’s manufacturing sector and employ four or fewer people,” says Mark Dobbins, senior vice president and secretary for SUMCO Phoenix Corporation, which manufactures silicon wafers for the semiconductor industry. “Although companies of all sizes were affected by the recession, they were probably hit the hardest.” While the state’s manufacturing sector is holding steady, the uncertainty coming out of Washington and in the financial markets has not helped its economic recovery, according to Glenn Hamer, president and CEO of the Arizona Chamber of Commerce and Industry. “The federal health care law, EPA regulations and a National Labor Relations Board that has taken positions hostile to manufacturing has likely done 52 AB | May-June 2012

more to slow recovery than spur it on,” Hamer says. “The governor and the Legislature, however, have responded decisively, passing in 2011 a once-in-ageneration economic competitiveness package that makes Arizona more attractive than ever to manufacturers.” The Arizona Competitiveness Package includes a mix of tax reforms and business incentives designed to encourage expansion among existing Arizona companies, while establishing Arizona as an attractive location for businesses worldwide. “Arizona manufacturers have underperformed in the export arena as compared to other states in the last several years,” Hamer says. “Economic competitiveness legislation passed by the Legislature and signed by the governor last year goes far in attracting manufacturers, especially those who sell beyond Arizona borders.” While the landmark 2011 legislation was a shot in the arm for manufacturing and business, the Arizona Manufacturers Council — which serves the state in conjunction with the Arizona Chamber of Commerce and Industry — has identified several legislative issues that are important to manufacturing in 2012, Hamer says. The Arizona Manufacturers Council is striving to: 1. Streamline regulations and the issuance of permits. 2. Eliminate barriers to economic development created by inadequate infrastructure for capital intensive manufacturing operations. 3. Promote a friendlier legal environment through tort reform. 4. Support policies that will strengthen the solvency of Arizona’s unemployment insurance system.

ARIZONA AEROSPACE

Here are four of the major players in Arizona’s defense and aerospace industry:

Boeing: The company’s 4,878-employee Defense, Space & Security facility in Mesa is best known for producing the AH-64 Apache attack helicopter for the U.S. Army. Additional work at the Mesa facility includes production of electrical subassemblies for the F/A-18, F-15, and C-17 aircraft. General Dynamics: With more than

5,400 employees at its Scottsdale headquarters, General Dynamics C4 Systems specializes in command and control, communications networking, computing and information assurance for defense, government and select commercial customers in the U.S. and abroad.

Honeywell International: With

more than 10,000 employees at 21 Arizona facilities, Honeywell International contracts with the Department of Defense through both their Aerospace and their Automation and Control Solutions business units. In particular, Honeywell Aerospace is headquartered in Phoenix, with major facilities in Tempe, Glendale, and Tucson.

Raytheon Missile Systems:

Headquartered in Tucson with 12,000 Arizona employees, Raytheon Missile Systems designs, develops, and produces weapon systems for the U.S. military and the armed forces of more than 50 countries.

Copper cathodes are the raw material input to the production of continuous cast copper rod for the wire and cable industry. Cathodes are also used to produce high quality copper tube, brass and other extruded copper products.

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“We need a clearly defined economic goal and strong collaborative leadership for the next five, 10, 15 and 20 years for the state,” says Dobbins, who is also immediate past chairman of the Arizona Manufacturers Council. “We need a clear education pathway to support Arizonans’ having the job skills to meet the challenges of that goal. We have the infrastructure to become a major player in all of our primary industry sectors. Now we have to create the political will to set the state’s objective to become the international commercial and business hub of the Southwest.” To get there, Dobbins says, “We need to rid ourselves of outdated policies that discourage businesses from relocating here and be aggressive at pursuing growth. We must invest in education and fund our schools and universities properly so they produce graduates who are vocationally skilled and/or STEMskilled and job-ready.” Even in the copper mining industry is transitioning into a knowledge-based 54 AB | May-June 2012

workforce, McPhie says. “We are working with local colleges so we can attract and educate the best and the brightest engineers, hydrologists and geologists,” McPhie says. “There are tremendous opportunities to make significant wages in the copper mining industry, particularly because there will be a significant numbers of retirees due to our industry’s aging workforce.” It’s not just the mining industry that is looking for a new generation of workers. “We’ve also seen manufacturing (hiring) pick up substantially in the last month,” says Andy Ernst, regional vice president for Robert Half International, a staffing services firm. While Dobbins says the computer and electronic product manufacturing is generally considered among the state’s strongest manufacturing areas, the production of transportation equipment — which includes the aerospace and defense industries — could be the most captivating, yet challenging, sector to watch in the next several years.

Westmere processor (formerly Nehalem-C) is the name given to the 32 nm die shrink of Nehalem. The ﬁrst Westmere-based processors were launched on January 7, 2010. Photo courtesy Intel.

Intel is Committed to Investing in the Future of Arizona Intel is investing more than $5 billion in the most advanced, high-volume semiconductor manufacturing facility in the world, creating thousands of construction and permanent jobs.

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The Boeing Phantom Eye is a high altitude, long endurance (HALE) unmanned aerial vehicle hydrogen-powered spy plane developed by Boeing Phantom Works. Photo courtesy Boeing.

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“The advent of Unmanned Aircraft Systems (UAS) in the defense sphere is extremely exciting for Arizona manufacturing,” Hamer says. “The AMC is working with the Arizona Aerospace and Defense Commission and other stakeholders to secure Arizona’s position as a leading location for research and development, manufacturing, and testing of UAS, and we are supporting Arizona’s proposal to be designated by the Federal Aviation Administration as a national UAS testing area.” Arizona’s largest aerospace and defense companies are investing in the future of UAS, which the military uses to track enemy movements, bomb targets and move supplies without putting soldiers in harm’s way. Boeing moved its unmanned division to Mesa, where it can manufacture the A160T Hummingbird, the company’s flagship unmanned aircraft, once every 12 days. Raytheon in Tucson is working on several UAS innovations, including an operating system that would

make it easier to install various brands of sensors and communicate among multiple unmanned aircraft. But aerospace and defense isn’t the only area expected to create new jobs. “In addition to the potential growth of Unmanned Aircraft Systems in Arizona, Intel’s $5 billion investment in a new factory in Chandler will require 1,000 workers and is creating 14,000 jobs in the construction sector in anticipation of the facility’s completion in 2013,” Hamer says. “The investment has a tremendous downstream effect on other companies.” Renewable energy is another potential hotbed for growth. “If it is able to overcome certain global market challenges, certainly the solar industry has big growth potential for the future of our state,” Dobbins says. “Also, as long as we, as a society, continue to be in love with personal electronics — computers, laptops, cell phones — and our cars, manufacturing in Arizona will continue to grow.”

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The Arizona Energy Consortium has issued “Arizona’s Solar Strategic Plan,” which proposes a series of recommended actions for the long-term growth of the state’s solar industry.

To help that growth, the Arizona Chamber of Commerce and Industry is focused on two initiatives: 1. Southwest<>Direct, which aims to make Arizona the international commercial and business hub of the Southwestern U.S. 2. A collaboration between the education community and business to secure highly trained, vocational skillscertified and STEM-certified employees for today and tomorrow’s increasingly technical workplace. “The Chamber and the AMC are (also) working together to promote a tax environment that attracts manufacturing, including reforms to the state’s treatment of income derived 58 AB | May-June 2012

from capital gains, and lengthening the time businesses can carry losses forward against future profits as way of encouraging more startups and businesses that require large capital investments,” Hamer says. Despite the increase in job creation and slight decrease in economic despair, the state’s manufacturing sector still faces some challenges. “With looming federal budget cuts, Arizona’s defense and aerospace manufacturers stand to face some big changes,” Hamer says. “It is incumbent upon our leaders to continue to position our state as a leader in this field by aggressively pursuing Unmanned Aerial Systems flight testing, research and

manufacturing in Arizona.” Hamer says that it will be imperative for lawmakers and business leaders to have a unified vision for the future of manufacturing in Arizona. “Arizona needs to be mindful of the growing creep of regulations and red tape that stifles business’ ability to focus on innovation and investment,” Hamer says. “Gov. Jan Brewer recognized this when her first act as governor was to institute a regulatory moratorium; the Legislature soon followed the governor’s action with a sweeping regulatory reform package of its own. Increased transparency in the regulatory sphere at all levels of government will help attract (new) manufacturing to Arizona.”

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Manufacturer of the Year Awards The Arizona Manufacturers Council and the Arizona Chamber of Commerce and Industry will recognize the achievements and contributions of four exceptional manufacturing companies at the 2012 Manufacturer of the Year Awards on May 11 at the Hyatt Regency Downtown Phoenix.

2012

Manufacturer of the Year: Suntron Corporation

hoenix-based Suntron’s largest market segment is the defense industry. Given the importance of the defense and aerospace industry in Arizona, Suntron enhances the state’s current efforts to develop this industry and helps position Arizona as a strong candidate to be designated by the FAA as a testing site for unmanned aircraft systems. Suntron led efforts — and continues to lead efforts — in re-shoring. Suntron educates other companies about benefits of manufacturing in the U.S. and risks and costs associated with offshore manufacturing. Suntron’s renewable energy manufacturing and assembly experience includes electronics for hybrid and electric cars, smart grid power reduction

equipment, and green initiative lighting fixtures, as well as solar-powered GPS rotation control systems and field measurement devices for the nuclear industry. “Our competitive strengths allow Suntron’s renewable energy customers to enjoy the benefits of leveraging our integrated model to improve their time to market,” says Michael Seltzer, vice president of sales and marketing for Suntron. “We can enhance manufacturing ﬂexibility, reduce inventory liability, remove redundant and non-value add processes, and simplify customers’ supply chain.”

Outstanding Small/Medium Manufacturer: CMC Steel Arizona

ommercial Metals Company’s Mesa facility is the nation’s first micro-steel mill. The facility is the most cost effective producer of rebar in the world due to the technology employed by the plant. The facility was built according to the latest environmental standards. CMC employs environmentally conscious designs for manufacturing steel and reinforcing bar. The company plans to add nearly 200 manufacturing jobs at the facility by the end of this month. CMC will boost the Gateway area’s plan to become a major economic center due to the plant’s proximity to Mesa Gateway Airport and the surrounding local businesses, as well as ASU’s Polytech campus. CMC chose its Mesa location due to the positive business environment of the Gateway area.

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Commissioned in August 2009, CMC Arizona quickly ramped up to full capacity within the first year of operation. The mill’s compact, efficient footprint is designed to economically serve the Southwest and surrounding markets. CMC Steel Arizona leveraged the engineering and steelmaking knowledge of its most talented employees and strives to continue to improve its efficiencies to benefit both customers and shareholders. This cutting-edge technology helps CMC deliver high quality products on time, every time.

2012

Excellence in Innovation: Larson Camouﬂage

arson — which has grown its business more than 200 percent in the past five years — has a history of coming up with increasingly creative and unusual ways to camouﬂage antennas for wireless network developers. Utility concealment components made by Larson include saguaros for Arizona customers, broad-leafed trees, palm trees and various conifers, complete with epoxy bark and realistic needles supplied by artificial Christmas tree manufacturers, and ﬂagpoles. Larson works with site developers to ensure each project is being accurately designed, coordinated, fabricated and installed. Larson places the same emphasis on the appearance and integrity of its sites that each

carrier places on the functionality of their network. Among Larson’s more notable clients is Pebble Beach Golf Links. Larson was hired to build four snags, which were designed to look like trees that have been struck by lighting, because that’s what blends with the landscape there. In addition, Larson created a fake chimney to hide antennae at the historic clubhouse.

Excellence in Sustainability: Dunn-Edwards Corporation

unn-Edwards chose Phoenix in 2009 to construct the most automated and ecoefficient manufacturing and distributing paint facility in the world. As a result, the company brought 150 manufacturing jobs to the area in the fields of engineering, process control, instrument technician, research and development, information technology and machine operation. The 336,000-square-foot plant manufacturing facility is the world’s first LEED Gold-certified manufacturing facility. The company was awarded the coveted LEED Gold-certification in June of 2011. LEED is

the nation’s preeminent program for the design, construction and operation of high performance green buildings. Recycled materials were used to build the facility. The operations design incorporates innovative technology for the reuse of manufacturing by-products. Products manufactured at the Phoenix facility use the latest and greatest green technology made from renewable resources.

Manufacturers of the Year honored

The Arizona Manufacturers Council will recognize winners at the 2012 Manufacturer of the Year Summit and Awards Luncheon on Friday, May 11, at the Hyatt Regency Downtown Phoenix, 122 N. 2nd St. Registration opens at 8 a.m., the summit starts at 9 a.m. and the awards luncheon runs from noon-2 p.m. For more information, visit azchamber.com/events. AB | May-June 2012 61

Arizona’s largest manufacturers Arizona’s 10 largest public and privately held manufacturing companies, ranked by the number of employees based on full-time equivalents of 40 hours per week and based on industry research.

Raytheon Co.

Arizona employees in 2012: About 12,000 Employment change since 2011: Added about 500 jobs 2010 revenue: $25.2 billion Principal: Taylor W. Lawrence, president Company’s focus: Missile manufacturing Year founded: 1922 Headquarters: Waltham, Mass. Phone: (520) 694-7737 Website: raytheon.com

Boeing Co.

Arizona employees in 2012: 4,878 Employment change since 2011: Added about 78 jobs 2010 revenue: $64.3 billion Principal: Harry Stonecither, CEO Company’s focus: Aircraft manufacturing Year founded: 1916 Headquarters: Chicago Phone: (480) 891-3000 Website: raytheon.com

Intel Corp.

Freescale Semiconductor

Honeywell International Inc.

Shamrock Foods Co.

Freeport-McMoRan Copper & Gold Inc.

Microchip Technology Inc.

General Dynamics C4 Systems

Orbital Sciences Corp.

Arizona employees in 2012: About 11,000 Employment change since 2011: Added about 1,300 jobs 2010 revenue: $43.6 billion Principal: Paul S. Otellini, president and CEO Company’s focus: Semiconductor manufacturing Year founded: 1968 Headquarters: Santa Clara, Calif. Phone: (480) 554-8080 Website: intel.com

Arizona employees in 2012: 10,100 Employment change since 2011: Added about 384 jobs 2010 revenue: $33.4 billion Principal: Tim Mahoney, president and CEO, aerospace Company’s focus: Aerospace manufacturing Year founded: 1952 Headquarters: Morristown, N.J. Phone: (602) 231-1000 Website: honeywell.com

Arizona employees in 2012: About 7,600 Employment change since 2010: Added about 600 jobs 2010 revenue: $19 billion Principal: Richard Adkerson, CEO Company’s focus: Mining Year founded: 1834 Headquarters: Phoenix Phone: (602) 366-7323 Website: fcx.com

Arizona employees in 2012: 5,402 Employment change since 2011: Added about 376 jobs 2010 revenue: $32.5 billion Principal: Chris Marzilli, president Company’s focus: Defense, communications Year founded: 1952 Headquarters: Falls Church, Va. Phone: (480) 441-3033 Website: generaldynamics.com 62 AB | May-June 2012

Arizona employees in 2012: 3,000 Employment change since 2011: Stayed about even 2010 revenue: $4.5 billion Principal: Rich Beyer, chairman and CEO Company’s focus: Microchip manufacturing Year founded: 1953 Headquarters: Austin Phone: (512) 895-2000 Website: freescale.com

Arizona employees in 2012: 1,828 Employment change since 2010: Added about 47 jobs 2010 revenue: $1.650 billion Principal: Norman McClelland, CEO Company’s focus: Processor of dairy products Year founded: 1922 Headquarters: Phoenix Phone: (602) 477-6400 Website: shamrockfoods.com

Arizona employees in 2012: About 1,539 Employment change since 2011: Lost about 21 jobs 2010 revenue: $1.487 billion Principal: Steve Sanghi, CEO Company’s focus: Microcontroller, memory and analog semiconductors manufacturing Year founded: 1987 Headquarters: Chandler Phone: (480) 792-7200 Website: microchip.com

Arizona employees in 2012: 1,378 Employment change since 2011: Lost about 58 jobs 2010 revenue: $1.294 billion Principal: Christopher Long, vice president and GM Gilbert operations Company’s focus: Aerospace manufacturing Year founded: 1963 Headquarters: Dulles, Va. Phone: (480) 899-6000 Website: orbital.com

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THE AEC IS ESTABLISHING THE ENERGY ROADMAP TO CREATE A BRIGHTER ECONOMIC FUTURE FOR ARIZONA BY MICHAEL GOSSIE

POWER

hink about being a placekicker and each time you line up to attempt a game-winning field goal, the goal posts shift. That’s how Chris Davey, executive director of EnviroMission, an Australian firm with plans to build a 2,800-foot solar energy tower in western Arizona, describes what it can be like to do business as a developer of energy projects in Arizona. “If you’ve got one regulatory body that you answer to and it changes midway through the process, it’s going to impact how you develop a project,” Davey says. “If you’ve got various government agencies that are meant to respond within a certain period of time and they take five times as long to do that, it creates uncertainty. It changes timelines and constantly moves the end zone.” To help ease some of the uncertainty in Arizona’s energy industry, Davey has teamed up with Michelle De Blasi, a partner with Quarles & Brady who focuses her practice on guiding renewable energy projects from concept to completion, to co-chair the Arizona Energy Consortium (AEC). “The AEC initiatives aren’t an academic 68 AB | May-June 2012

exercise,” Davey says. “The AEC is not driven by the utilities, nor academics, nor regulators. It’s driven by industry and what’s best to ensure Arizona has a diverse energy future that maintains reliability and cost effectiveness.” The AEC — a committee of the Arizona Technology Council (AZTC) — was created to become a memberdriven voice for Arizona’s growing energy industry. “We don’t have an energy plan,” De Blasi says. “We don’t have one nationally and we certainly don’t have one in the state. There are bits and pieces of a plan going on at any given time, but we don’t have a plan that guides us. Without that plan, it’s very difficult for Arizona to compete with other states that have much more clarity in their policies and incentives.”

BORN OUT OF A NEED The AEC’s broad cross sections of members — which include private, for profit and nonprofit companies; government and tribal organizations; and businesses that range in specialties from solar to title companies — show that there is a relatively unified belief that the state has to do something to become more competitive and friendly to the energy

sector. And the AEC’s rapid growth — it has grown from about 40 members to more than 200 in less than six months — shows that the belief is strong. “The AEC was born out of a necessity, from a true need for a platform for all affected stakeholders to come together and try to drive change, influence change and ultimately have an energy policy or roadmap in place that gets implemented and provides a fair playing surface,” Davey says. “We need a plan that says, ‘Here are the boundaries, you might be a little off on the left or on the right, but you need to know that you are still within those boundaries.’ As a developer, we have to know where the goal posts are.” Part of establishing those boundaries is getting legislators, business owners and regulators on the same page. Government policy has enormous impact on business, says Margaret LaBianca, a shareholder with Polsinelli Shughart, who counsels clients on a broad range of regulatory compliance and strategic considerations with respect to renewable energy. AEC pulls from all realms of the energy industry, which provides a broad view of the real-life implications of legal

BROKERS LEADING THE CHARGE

Robert Bowling

Company: First Solar

Position with AEC: Co-Chair of the Workforce Development Committee, which focuses its efforts on current barriers to Arizona’s energy workforce development, as well as devising potential solutions to overcome such barriers. Relationship to the energy industry: 25 years of power generation experience in Fossil, Hydro and PV. Why he became involved with the AEC: “Having always been ‘involved’ in various initiatives throughout Arizona, I saw the value that this consortium has towards the greater good for all Arizonans.” Why he thinks Arizona needs the AEC: “As a nation we all understand the various issues surrounding energy dependence. The AEC will help AZ be the leader in a variety of energy issues.” Predicted impact the AEC will make on Arizona by 2022: “Hopefully by making Arizona the leader in lost cost, sustainable energy production and a hub for energy innovations.”

constraints and incentives. The upshot will be an ability to identify policies that best position Arizona’s energy industry for the long term. What makes the AEC different from other energy groups in the state is that it is a statewide collaborative — members can sit in on meeting via video conferencing or by phone from anywhere in the world — that is applying its collective expertise to develop a long term strategic plan for energy industry growth. Also, the group isn’t focused on one energy sector. Fossil fuels, nuclear energy, natural gas and renewable energy are all treated the same and viewed from a big-picture perspective. “This is probably strange because here I am pursuing a high-profile solar project and I’m the biggest advocate for energy diversity,” Davey says. “The AEC isn’t just another green initiative. It’s about energy and creating a diverse energy portfolio. Diversity is good for business.”

THE BUSINESS OF ENERGY The AEC’s mission is to promote economic development initiatives and technological innovations across the state, organizers say. To accomplish that, the AEC works with

LEADING THE CHARGE

Tekla Taylor

Company: Golder Associates, Inc. Position with AEC: Co-Chair of the Membership Committee, which is dedicated to growing the AEC in terms of membership recruitment, as well as promoting the AEC in the form of event planning and hosting. Members of this committee will be responsible for identifying members who could positively contribute to, as well as benefit from, involvement within the AEC. Relationship to the energy industry: Manager, Golder Energy Services US Why she become involved with the AEC: “Actively participating in AEC keeps us informed of the opportunities and challenges that face energy sector growth in Arizona thereby impacting our clients.” Why she thinks Arizona needs the AEC: “Collaboration among all stakeholders in the industry is critical to ensuring long term success and placing Arizona as a leader in the renewable energy market.” Predicted impact the AEC will make on Arizona by 2022: “Through design and implementation of innovative renewable market solutions, AEC will have a significant impact on market sector growth, diversity and economic development.” AB | May-June 2012 69

The Arizona Energy Consortium assembled “Arizona’s Solar Strategic Plan,” which is designed as a springboard to foster solar growth in the state. The plan focuses on three main areas of solar: technology innovation, manufacturing and power generation.

other Arizona organizations, including the Arizona Governor’s Energy Office, GPEC, elected officials, the Arizona Corporation Commission, Arizona tribes, Arizona utilities and local governments. Despite all the hard work completed by a number of Arizona stakeholders — from the governor’s office to GPEC — it is difficult for the industry to prosper while policies are unclear. “It’s almost a daily call I get from people saying, ‘Hey, I’d like to set up my business there. What are your policies on this or that?’” De Blasi says. “I have to answer, ‘It’s not exactly clear.’ It’s frustrating for me and for potential businesses looking at Arizona, so sometimes they don’t come here. They go to California or New Mexico or Colorado where they have great policies.” One fact that illustrates the problem: Phoenix-based De Blasi does more work with renewable energy in Massachusetts than she does in Arizona. “If you look at the states that have been successful — California, Oregon, New Jersey, Massachusetts — it’s a wholesale buy-in,” De Blasi says. “It’s the governor. It’s the legislature. It’s the governing entity for their utilities. They go farther and have taken advantage of federal incentives to attract business.” So why isn’t Arizona — with its 300 days of sunshine a year — a player? “You’ve got your traditional power guys that are entrenched in the communities, they’ve been there 70 AB | May-June 2012

forever because most power plants have been around a long time,” Davey says. “So you’ve got your fossil fuel technologies that have been around forever and then something new comes forward — whether that is solar, wind, geothermal, biomass — and it upsets the status quo. Most people want to see innovation happen, but they are scared to go down that path because it’s still relatively unknown.” Not only is there a fear of the unknown, it’s the fear of higher production costs that keeps more energy innovation from happening. “One of the defining challenges for the next decade and especially over the next century, will be to find an appropriate balance between the competing needs to supply electricity that is reliable, affordable and stays under an acceptable level of environmental impact,” says Mark Bonsall, general manager and CEO of Salt River Project (SRP). “One thing is clear – all the options are more expensive than our current portfolio of resources.”

LEGISLATIVE ROADBLOCKS For some lawmakers, the fear may lie in being more concerned with losing votes than on losing economic development for the state. “We have incredibly cheap power here,” De Blasi says. “We have a nuclear power plant that supplies us with efficient and cheap energy. People are used to that. That has fed into legislators not wanting to be responsible for raising people’s

LEADING THE CHARGE

Mary Wolf-Francis

Company: DIRTT Environmental Solutions

Position with AEC: Co-Chair of the Energy Efficiency Committee, which is responsible for reviewing energy efficiency programs, as well as current barriers to energy efficiency across a wide range of Arizona energy sectors (solar, natural gas, oil, coal, nuclear, wind, geothermal, etc.). Members are encouraged upon review of energy efficiency barriers, to develop potential solutions that would maximize energy efficiency and encourage future Arizona project development. Relationship to the energy industry: Business liaison for the State Energy Sector Partnership Grant that brought the AEC into fruition as part of the objectives in the grant. Why she became involved with the AEC: Brought companies in energy efficiency, renewable energy, sustainability and utilities together to discuss creating the AEC then passed the torch to Michelle De Blasi and Steve Zylstra at the Arizona Technology Council. Why she thinks Arizona needs the AEC: “Companies in Arizona need to work together to grow and sustain energy companies here in the state. Predicted impact the AEC will make on Arizona by 2022: “The AEC will be the catalyst for diversifying our energy companies here in Arizona to reduce our reliance on the grid.”

energy rates by forcing the utilities to spend money replacing traditional energy with renewables.” One of the AEC’s goals, De Blasi says, is to work with the legislators

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The AEC promotes and seeks opportunities to collaborate within the industry on the growth and retention of energy companies in the state and foster Arizona’s competitive advantages as a place to conduct energy business, generate power for the region.

to help create legislation that promotes business. “I would love for us to be a resource for the legislators to come to as a neutral body, with a pro-business mindset,” De Blasi says. “It would help tremendously if lawmakers reached out to the community and asked what they thought proposed legislation would do to industry and get community input before they put bills out onto the street that wreak havoc on the industry and wreak havoc on financing. By the time they have to pull them back or resend them, the damage is already done.” Providing guidance and education for legislators will be the key to developing Arizona’s energy industry in the future, Davey says. “We have to get lawmakers to support the right bills and educate them the right way so the right bills get written,” he stresses. “Instead of having something out there that provides a lot of uncertainty when you are trying to get a project delivered, we just want to provide a level of clarity that doesn’t necessarily remove a whole lot of due process; it just makes it clear so that when you’re developing something, you know what the next hurdle is going to be.” It’s clear that Arizona legislators need to stop and listen to the needs of their constituents. According to a new poll from the Arizona Working Families Coalition, almost half of the likely voters surveyed said job creation — including those that would arise from changes in the energy sector — should be legislators’ top priority. 72 AB | May-June 2012

“It’s clear that voters want their legislators to stay out of working people’s financial decisions and to focus on the economy,” says John Loredo, who is working with Arizona Working Families and is the former Arizona House minority leader. “If lawmakers continue to ignore the priorities of the people who put them in office, there will be some real consequences for them in November.” The first step toward removing some of those hurdles came in November 2011 when the AEC unveiled “Arizona’s Solar Strategic Plan,” a document that proposes recommended actions for the longterm growth of the state’s solar industry. The recommendations focused on technology innovation, manufacturing and power generation. “The Strategic Plan is meant to guide Arizona’s growing solar industry along a sustainable path,” De Blasi says. “Our goals are increased jobs, economic development, energy self-sufficiency and security, technology innovation and reduced greenhouse gas emissions — all resulting from increased use of solar energy as a component of a broader energy strategy. The AEC will be working hard to pull together the stakeholders to ensure that the plan is implemented — the crucial step that has been missing with previous proposed plans.” The plan’s recommendations include incentives — preferably back-end performance-based funds — to nurture existing solar companies and attract new firms; looking for

LEADING THE CHARGE

Chris Davey

Company: EnviroMission Position with AEC: Co-chair of the AEC and co-chair of the Energy Roadmap Committee, which will focus its efforts on developing and implementing an Energy Sector Roadmap for Arizona. Documents such as, Arizona’s Solar Strategic Plan and Arizona Town Hall’s AZ’s Energy Future Report will be utilized in constructing the Energy Sector Roadmap. Relationship to the energy industry: As executive director of EnviroMission, he has been vital to the development of the first U.S. Solar Tower project in western Arizona. He has negotiated a number of Power Purchase Agreements, secured parcels of land with both governmental and private bodies, raised capital to deliver the unique Solar Tower technology and advocated on behalf of the solar industry. Why he became involved with the AEC: “I want to put something in place to make it easier for people to get done what I’m getting done now. I’m from 8,000 miles away, but I call Arizona home now and I want to make it a better place.”

ways to attract private investment; and longer-term utility incentives to spur demand, rather than the current year-to-year options. “We’re in a conservative state and there is some resistance to renewable energy, but there is nothing better than taxing the sun,” Davey says. “If we think about it from a more broad perspective, where it’s not just about servicing Arizona’s needs, it’s about

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The AEC promotes economic development initiatives that support the energy industry and continued technological development, thereby incentivizing advancements toward safe, reliable, affordable, efﬁcient, diversiﬁed and renewable energy from within and outside of Arizona.

servicing our neighbor’s needs as well. If there is policy in place that adversely affects our ability to build here, it also affects our ability to generate energy that we could sell out of state, which is something everyone in the business community wants to achieve.” De Blasi and Davey say the Strategic Plan will serve as a jumping off point for the AEC to develop a broader Energy Roadmap that will be a catalyst to attract new business and create a more friendly energyindustry environment. “The end result will be not unlike the long-term Bioscience Roadmap initiated by the Flinn Foundation, designed to make the state’s life sciences sector globally competitive,” says Steven G. Zylstra, president and CEO of the Arizona Technology Council. “Arizona possesses many of the essential elements necessary to become a global leader in energy, but must strengthen its focus, collaboration and will to achieve this goal.”

THE ROADMAP The AEC formed an Energy Roadmap subcommittee — led by De Blasi and Davey — to work with stakeholders and coordinate efforts that will further develop Arizona’s energy industry. “There is the throwaway line that we want to be the Saudi Arabia of solar,” Davey says. “But right now, we are so far away from that, it doesn’t even matter.” To ensure a competitive and secure economic future, De Blasi and Davey say the state must have a consensus74 AB | May-June 2012

driven plan that will create a sustainable, safe, reliable, affordable, efficient, and diversified energy supply. Taking a page from the Bioscience Roadmap — which, since 2002, has helped Arizona increase the number of bioscience jobs by 41 percent and increase the state’s number of bioscience firms by 27 percent — De Blasi and Davey hope to design the Arizona Energy Roadmap, that will optimize Arizona’s unique assets, integrate regional investments and attract national and international interest as a place from which to conduct business. “When you work in the energy industry every day, you realize the issues,” De Blasi says. “So to come up with a plan for the state, it’s just a matter of putting pen to paper and asking, ‘If I had my ultimate project or ultimate policies, what would that be? What are the stumbling blocks? What are the issues? What needs to fixed and how do we go about fixing the problems?’” The key issues that De Blasi and Davey say need to be addressed to make Arizona a more dynamic player in the energy industry are government policy and how it impacts the financing of energy projects; transmission of energy and how Arizona looks at transmission from both a statewide and regional perspective; and the state’s ability to use tax benefits to help different energy projects, something that has been difficult to make happen in Arizona, Davey says. “It’s critical to change the message

LEADING THE CHARGE

Michelle De Blasi

Company: Quarles & Brady Position with AEC: Co-chair of the AEC and co-chair of the Energy Roadmap Committee, which will focus its efforts on developing and implementing an Energy Sector Roadmap for Arizona. Documents such as Arizona’s Solar Strategic Plan and Arizona Town Hall’s AZ’s Energy Future Report will be utilized in constructing the Energy Sector Roadmap. Relationship to the energy industry: She is chair of the firm’s Solar Energy Law Team and focuses her practice on guiding renewable energy projects from concept to completion. In addition, she practices in the area of environmental and natural resources law advising clients on federal and state air and water quality issues. Why she became involved with the AEC: “With its solar resource and geographic proximity to target markets such as California, Arizona has an opportunity to revitalize its economy by continuing to grow its clean energy sector. By combining business leadership with guidance for good public policy, the Arizona Energy Consortium will play an important role in helping Arizona achieve its clean energy sector expansion goals.”

we send to potential developers — whether it’s the renewable energy industry or natural gas industry — and to stop pointing fingers and start working together and realize this is an energy mix,” De Blasi says. “Do we just want to be someone who gets all the crumbs from our neighboring states because that’s what we’ve gotten so far, or do we really want to

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Subcommittees of the AEC meet individually. Each AEC member is required to join at least one subcommittee. The subcommittees are project development and infrastructure; Energy Roadmap; technology and innovation; workforce; energy efﬁciency, public outreach; and membership and events.

be someone who leads and gets the benefit of the economic development and all the things that follow?” To develop the content, identify issues, and generate feedback for the Roadmap, Davey and De Blasi are not turning to the usual suspects. “They may not all be in the energy industry,” De Blasi says. “We want to talk with folks who have been in different industries, but have been successful in growing those industries. We want to pull in different ideas, different thoughts so that we can put together a comprehensive plan that we can implement successfully and will drive business.” The most important thing the Roadmap will do, Davey says, is create some clarity in an industry that has lacked clarity up until this point. “Perception is reality,” Davey points out. “When you have a document — even if it’s not fully implemented yet — the perception will be that at least the state is moving in the right direction. It will be what helps differentiate us or at least put us on a level playing field with others who already have plans in place.” De Blasi and Davey say they hope to have the Arizona Energy Roadmap drafted within the next couple months, although elements of the roadmap — such as the Solar Strategic Plan — may be released in stages. But once it’s released and implemented, Davey says it will send a message to developers like himself. 76 AB | May-June 2012

“It will say to the world, ‘Arizona is open for business,’” he says. “Once you provide clarity and certainty, money follows and projects get done. Once projects are done, there is job creation and a new diverse economy that comes from a supply chain. We will end up with different glass manufacturers, plastic manufacturers, steel manufacturers, aluminum manufacturers, and fabricators that are going to be here that aren’t here today. You’re going to have the best engineers here. Their kids are going to go to school here, so the education system will be impacted. “Arizona has the land, the environment, the proximity to an incredible market, to not only put something in place to service our domestics market, but to service neighboring markets as well,” Davey says. “So if the Energy Roadmap is able to create an environment that creates that certainty and clarity so that business can prosper, that would be something pretty good to walk away from.”

For those individuals and companies who want to become a member of the AEC and are not already members of the Arizona Technology Council, the AZTC is waiving its membership requirement to participate in the AEC for 2012. For more information, contact Lauren Ferrigni at lferrigni@aztechcouncil.org.

LEADING THE CHARGE Ann Marie Chischilly, Esq.

Company: Institute for Tribal Environmental Professionals (ITEP) at Northern Arizona University

Position with AEC: Co-chair of the Public Outreach Committee, which is responsible for educating investors, developers, legislators, and the general public on the AEC and the energy industry. Relationship to the energy industry: “I began my work in the energy industry as an attorney with the Gila River Indian Community and founded their Renewable Energy Team in 2010. I began my position at NAU in April 2011 and have been developing the Tribal Clean Energy Resource Center, which will help tribes and Alaska Native Villages transition from fossil fuel based energy to clean and renewable energy. For 20 years, ITEP has become a national leader in training and educating tribes in the environmental mediums and has served more than 500 of the 565 tribes nationally.” Why she become involved with the AEC: “I want the 22 tribes of Arizona to be included in the process of developing the Energy Roadmap and seeking their input is essential to accomplishing the mission.” Why she thinks Arizona needs the AEC: “Arizona has many great organizations, but AEC captures all of them into one group and unites the renewableenergy sector. Becoming more organized and united will make Arizona a leader in this industry.” Predicted impact the AEC will make on Arizona by 2022: ”The AEC will help Arizona become a leader in the renewable energy industry nationally.”

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AB | May-June 2012 77

A HOLISTIC APPROACH TO ENERGY INDEPENDENCE

nergy is the lifeblood of the economy. Arizona’s population and energy use are projected to grow for the foreseeable future and our economic prosperity is closely tied to the availability of reliable and affordable supplies of energy. While energy supply, energy demand and the natural environment are at a significant point of conflict, the effect of this tension can be mitigated through a collaborative effort among all stakeholders which can help create balance. The need for collaboration is at the heart of why the Arizona Technology Council accepted the responsibility of leadership for the Arizona Energy Consortium (AEC) in July, 2011. The effort was established under the auspices of the City of Phoenix related to a grant from the Federal Department of Labor to establish strategies for integrating the workforce needs of targeted green energy industries in Arizona. The City, as part of the central region, was awarded a large portion of the Arizona State Energy Sector Partnership (SESP) grant that agreed to establish an energy consortium to define the workforce needs in the energy arena. Thus, the Arizona 78 AB | May-June 2012

Energy Consortium was founded. City leaders quickly realized they were addressing issues that went well beyond city borders and the workforce. When Steven G. Zylstra the City of Phoenix Tech Columnist approached the Council about taking AEC under its wing, it made perfect sense to us. The Council has members from every side of the energy equation, from traditional production to renewable and energy conservation. We represent a statewide neutral ground that’s not tied to a particular technology, and can embody the entire energy industry. Today, the AEC is comprised of more than 250 members from the state’s diverse energy sectors and is co-chaired by Michelle De Blasi, a partner with the law firm of Quarles & Brady LLP and chair of its Solar Energy Law Team, and Christopher Davey, executive director of EnviroMission. Constituents from city and state governments, utilities, law firms, conservation groups, private

industry and universities are all working together to get real work done and break down the silos that have long existed in Arizona. One of the charters of AEC is to serve as a supportive venue for current and new members locating or expanding their businesses within the state, as well as a repository for reliable information related to the energy industry. In addition, AEC is providing meaningful input towards the development of a long-term Energy Roadmap to strongly promote both economic development initiatives and continued technological innovation across the state. The end result will be similar to the long-term bioscience roadmap initiated by the Flinn Foundation designed to make the state’s life sciences sector globally competitive. Can we achieve energy independence in our lifetime? Given Arizona’s unique abundance of sunshine, we certainly have an advantage on the production side of the equation in the renewable energy sector and are well positioned to become an exporter of energy. Arizona possesses many of the essential elements necessary to become a global leader in energy, but must strengthen its will, focus, collaboration and messaging, to achieve this goal. With everyone working together to raise all boats, AEC is taking this holistic approach. For more information, visit aztechcouncil.org/committees/aec.

Steven G. Zylstra is president and chief executive officer of the Arizona Technology Council.

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AT THE CENTER OF IT ALL CITYSCAPE REVITALIZING DOWNTOWN PHOENIX WITH ITS MYRIAD DINING, SHOPPING AND ENTERTAINMENT CHOICES BY MICHAEL GOSSIE

he arrival of CityScape has done more than change the business and entertainment landscape of Downtown Phoenix. “CityScape has been a boon for booking meetings and conventions because of the dining, shopping and entertainment options it provides right at the doorstep of the convention center and downtown hotels,” says Scott Dunn, associate director of communications for the Greater Phoenix Convention & Visitors Bureau. “It’s not like downtown has a dearth of restaurants or nightlife; but what it largely lacked before CityScape was a sort of concentrated, recognizable ‘bug light’ zone that attracts pedestrian visitors. With CityScape and the nearby Legends Entertainment District, downtown now has that, and meeting planners the CVB brings to town take notice.” Since CityScape opened in 2010, the $500 million, mixed-use urban development has become Downtown Phoenix’s destination for business, nightlife, shopping, entertainment, and special events. CityScape has capitalized on being bordered on three 84 AB | May-June 2012

sides by the city’s new light rail transit system, and the fact that its neighbors include US Airways Center, Chase Field, the Phoenix Convention Center, Arizona State University’s 8,000-student downtown Phoenix campus, City Hall and the Maricopa County administrative and court complex. “CityScape has become an authentic urban space for residents and tourists to organically gather and interact in a way that has never existed in Downtown Phoenix,” says Jeff Moloznik, general manager of CityScape. Because of that, CityScape has come to define the resurgence of Downtown Phoenix. “Probably the biggest indication that the perception of Downtown Phoenix has changed is the NFL’s decision to bring the Super Bowl back to Arizona in 2015,” Dunn says. “The transformation of downtown was a major part of the Arizona Super Bowl Host Committee’s pitch to the NFL, and the NFL obviously liked what it saw. Remember: The last time the Super Bowl was here, there was no CityScape, there was no light rail, there was no new Sheraton or Westin.

Alliance Bank Alvarez and Marsal Ballard Spahrz Brownstein Hyatt Farber Schreck Buzz Mouth Cantor Law Group Charming Charlie Chipotle Chloe’s Corner Copper Blues Rock Pub and Kitchen Corporate Office Centers CVS Pharmacy Fidelity Title Five Guys Burgers and Fries Gold’s Gym Gordon Silver Gust Rosenfeld Jennings, Strouss and Salmon, PLC Jimmy John’s Kimpton Palomar (opens in June) Lucky Strike Mybullfrog.com Verizon Wireless Premium Retailer Par Exsalonce Polsinelli Shughart Raza Development Fund RED CityScape Management Office RED Development Republic of Couture Silk Sushi Squire Sanders (US) LLP Stand Up Live Starbucks The Arrogant Butcher The Breakfast Club The Strand Tilted Kilt UnitedHealthcare Urban Outfitters Vitamin T West of SoHo Yogurtini

Photo Greater Phoenix CVB

CALLING CITYSCAPE HOME

Downtown was pretty much a construction zone. CityScape embodies the renaissance of the city’s urban core — and in 2015, when the world is watching, it will be even better.” CityScape, like downtown, continues to evolve. It added three new restaurants in late 2011 — The Breakfast Club, The Strand and Chipotle — and will continue add to its dynamic roster in 2012. “Starbucks and Chloe’s Corner opened earlier this year and Palomar Phoenix at CityScape, a 242-room luxury boutique hotel operated by Kimpton Hotels, will open later this spring,” Moloznik says. “Silk Sushi is also a new local spot that will join our diverse restaurant offering this summer.” CityScape has started to drive more traffic downtown through special events and activities, including an ice skating rink over the winter and a well-received Saint Patrick’s Day party. “No matter the time or day, something is always happening at CityScape,” Moloznik says. “We’ve introduced a community-focused lineup of unique, interactive outdoor events at Patriots Square, which is located in the heart of CityScape. Just one example is our weekday ‘Pop Up Park,’ where lunch-goers can soak up the sunshine and socialize with fun, free activities from 11 a.m.-1 p.m. At no cost, you can play Scrabble, Jenga,

corn hole, get books and magazines from a free loaner library, use lawn chairs and blankets, Frisbees and a basketball hoop. A DJ spins live music and you can have a picnic in the park by grabbing a quick lunch at Chipotle, Jimmy John’s, Five Guys, Vitamin T or Chloe’s Corner.” Beyond the delicious food from The Arrogant Butcher and the fun of Stand Up Live, Copper Blues, and Lucky Strike, CityScape has become an epicenter for the Phoenix business community. The office tower at CityScape is at nearly full with major employers, including UnitedHealthcare, Alliance Bank and several of the

Valley’s most powerful law firms. “CityScape is a collection of the best of businesses and individuals in the Valley,” Moloznik says. “From (restaurateur) Sam Fox’s Arrogant Butcher to (Phoenix Suns owner) Robert Sarver’s Western Alliance Bank, the most progressive and entrepreneurial talent in the Valley have convened at CityScape. The impact our tenants’ businesses have brought to Downtown Phoenix is noticeable and significant. In an area that once lacked a central core, there is now energy, creativity, enterprise and excitement all day, every day in once central location.”

AB | May-June 2012 85

CONVENTIONAL WISDOM NEW PCC DIRECTOR MAKES CATERING TO OUT-OF-TOWN VISITORS’ NEEDS A HIGH PRIORITY BY MICHAEL GOSSIE

ebbie Cotton has gone from helping people travel around Phoenix to trying to convince people to travel to Phoenix. Cotton, the former director of the Phoenix Public Transit Department, is about six months into her role as director for the Phoenix Convention Center. “The biggest difference for me is that each day is very different,” says Cotton, who replaced John Chan, who became community and economic development director for the City of Phoenix. “Each customer of the Convention Center has their own set of individual needs, so we have to come in here and reinvent ourselves every day so that we can fulfill our clients’ needs.” Catering to convention-goers’ needs are more important than ever. To compound the hit that the economic downturn placed on the convention industry, Arizona’s tough stance on illegal immigration has put the state in a negative light in some decisionmakers’ eyes, and an incident where a lesbian couple was asked to leave a downtown restaurant ignited a social media firestorm. “People are very aware of some of the social unrest we’ve had in the community,” Cotton says. “That is one of the things that people have questions about when we talk with them about coming to Phoenix.” If you look at the numbers, the controversies don’t seem to have an impact on tourism’s bottom line. A report from Dean Runyan Associates shows that gross sales at state hotels have increased more than 12 percent since 2010, and travel spending in Arizona has increased 7.9 percent since 2009. Gov. Jan Brewer signed 86 AB | May-June 2012

Debbie Cotton

SB 1070 — the strictest anti-illegal immigration measure in recent history — into law in 2010. “In the next five years, we will have 900,000 delegates come through the Convention Center doors with an economic impact of $1.3 billion,” Cotton says. “That is a slight increase from the previous five years.” A $600 million expansion project that tripled the size of the Convention Center and was completed in 2009 has raised the profile of both the center and the convention industry in Phoenix. In 2010, the Convention Center received the Inner Circle Award from Association Meetings Magazine, which ranked the facility as one of the 15 best Convention Centers in the nation for service excellence. And in April, the Phoenix Convention Center was ranked seventh among the best U.S. convention centers by Business Review USA. “The addition of ASU and CityScape have given downtown more vibrancy and a youthful exuberance that has really made a difference for visitors,” Cotton says. “People want to play and have fun here. We need more of that.” To get the Convention Center to the next level, Cotton and her staff plan to

launch a redesigned website and use social media — Twitter and Facebook — to engage their customers and increase their speed to market. “One of the things that we’ve found creates a more dynamic experience for visitors are the Downtown Phoenix Ambassadors,” Cotton says of the orange-shirt-wearing, informationwielding walking concierges of downtown. “We want to get them more involved on the front end so that we differentiate ourselves from other communities. Once we get them here, we know they will come back.” To help fill some of the vacancies the Convention Center has on the books, Cotton instituted a sales training program that will complement the comprehensive guest experience training that the staff has undergone since the center was expanded. “We have been so busy over the last few years with our growth, that we didn’t have time to slow down and focus on some of the finer details,” Cotton says. “Now that things have slowed down and our expansion is complete, we have more time to incorporate training, build leads and close deals. Now it’s time for us to become the best of the best.”

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THE PHOENIX PUBLIC MARKET AND FOOD TRUCK FRIDAY STIMULATE THE COMMUNITY AND ECONOMY BY KRISTINE CANNON

Each Friday on Central and Fillmore, students, seniors and dressed-down businessmen and women mingle and munch at an event that not only satiates the appetite, but stimulates the economy, too — the Friday Food Truck event at the Phoenix Public Market. In 2010, the Phoenix Street Food Coalition joined forces with the Phoenix Public Market to create the first Food Truck Friday event, which launched that November with five trucks. Since then, the event has had to adapt to the growing number of patrons. Brad Moore, owner of Short Leash Hotdogs and founder of the Phoenix Street Food Coalition, says the number of food trucks has doubled, increasing from five to 11. “(Food Truck Friday) has been instrumental in helping

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food truck owners grow their business, and I think its helped to contribute to the overall awareness and success of the Phoenix Public Market,” Moore says. The Phoenix Public Market recently added a covered patio with family-style seating where customers are able to converse and catch some shade. Moore says, on average, about 750 customers attend each Friday; and it’s quite the diverse group, too. “We’ve seen everything from stay-at-home moms and those in the workforce, to senior citizens taking field trips to the Market, ASU classes reserving tables and civic groups,” says Cindy Gentry, executive director of Community Food Connections. “We’ve seen quite the range of people.” Gentry, Moore and Cindy Dach, director of Roosevelt Row, all agree that the weekly Food Truck Friday event helps strengthen the sense of community within downtown area. “It has a significant impact,” Dach says. “The success of Phoenix relies on the experience. People want to walk and bike and see a familiar face. The Market is a catalyst for that community impact.” Because of the growing success and popularity of the event, the Market has added Wheel Food Wednesday to its events calendar, which features about nine food trucks. They have also extended the time of Food Truck Friday an extra half hour. They’re even planning to expand the venue’s space — into the street. “Because the event is growing and more people are attending,” Gentry says, “the next frontier is to close off the street.” For more information about the Phoenix Public Market and its weekly events, including Food Truck Friday and Open Air Saturday, visit foodconnect.org.

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MORE THAN JUST MUSIC AND MUNCHIES CRESCENT BALLROOM EXTENDS ITS HOURS TO ACCOMMODATE THE DOWNTOWN LUNCH-HOUR CROWD BY KRISTINE CANNON Don’t let the size of this venue fool you. It’s a triple-threat host to seven nights of live music and a full-service bar, as well as two well-known chefs in its kitchen. And — it’s no longer limiting itself as a Downtown Phoenix happy hour hot spot and music joint. Crescent Ballroom is extending its hours and its demographic — opening up for lunch. Opened in October 2011, owner Charlie Levy transformed the F.L. Hart Garage into the live music venue it is today, hosting a wide range of local and national musicians and artists. But it isn’t just the music that customers are walking, biking and light railing to experience; the food has become quite the headliner, too. Levy joined forces with Chris Bianco of Pizzeria Bianco, and Doug Robson of Gallo Blanco, to create Cocina 10 with its locally-sourced menu comprised of what they call “Mexican-accented road food,” featuring common finger foods with a border-inspired twist. “Even if they don’t come for a show or they’re taking a chance on a band, I always hope they enjoy the experience and the food,” Levy says. “I want them to enjoy their meal and think it’s exceptional and at a fair price, and that they enjoy the atmosphere.” And they have, and they do. “We kept getting feedback from 90 AB | May-June 2012

Photos: Jason Garcia

customers who kept asking why the hours were so limited and why we were only open at night,” Levy says. In April, Crescent Ballroom opened its doors during the lunch hour, starting at 11 a.m., appealing especially to the business crowd on their lunch break, Levy adds. Cocina 10 will continue to have the same menu operated by Bianco and Robson.

Crescent Ballroom is open daily with a diverse range of live music in the lounge — always free. For more information about Crescent, to view its menu or its events calendar, visit crescentphx.com. Crescent Ballroom

308 N. 2nd Ave., Phoenix, AZ 85003 (602) 716-2222

SEDAN SUV EXECUTIVE VAN LIMOUSINE SPRINTER MINI BUS MOTORCOACH

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ALL WORK ... AND GO PLAY CORPORATE TEAM-BUILDING ACTIVITIES ABOUND FROM OLD WEST HOOTENANNY’S TO SERENE RED-ROCK SETTINGS TO ZIPPING AROUND A RACE TRACK BY STEPHANIE GONZALEZ Photo by John Dowd

Great teamwork builds business faster than any technology. And as we slowly emerge from the Great Recession, corporate team-building activities are making a comeback. Spending on business group travel and activities increased nearly 8 percent in 2011, according to the Global Business Travel Association, and it is expected to rise again in 2012. If you’re looking for places to take employees for some team building and brainstorming time, the Valley offers a full menu of opportunities. Here are a few: Fairmont Scottsdale Princess Resort The Fairmont Resort has much to offer for corporate outings with its Fairmont Signature Series. Packages in the series include Tequila 101 & Competition, Mimosas & Crepes, DC Ranch Cycling and the Ultimate Western Experience. During the Ultimate Western Experience, participants do a little of everything — from 4x4 excursions and pistol shooting to bow and arrow shooting and horseback riding. Just tie in a team-building platform, and everyone is ready to go.

Mesa Arts Center Searching for more of a theatrical outing for your company? Then search no further than the Mesa Arts Center. It has ongoing shows, offering a 10 percent discount on ticket prices for groups of 20-49 and a 15 percent discount for 50 or more. With upcoming shows such as “Seven Brides for Seven Brothers,” “Rock of Ages” and “Ragtime,” a toe-tapping time is guaranteed and will have the office singing show tunes the next day.

Loews Ventana, Tucson Loews Ventana Canyon offers the ideal setting for an Old West-themed, Tucson-style party. Your group can enjoy the night sky and the sounds of a saloon, or ride the mechanical bull until dinner is served. This is a guaranteed great time with a throwback to the Old West right down the interstate in Tucson.

Musical Instrument Museum Enjoy sounds other than office noise at the Musical Instrument Museum. With more than 5,000 musical instruments and musical history from around the world, there will be no awkward silences. Guided tours can last up to about an hour with an overview of the world’s music. Guided tours are free with just cost of admission, which is $15. Don’t miss the opportunity to listen to music you may have never known existed.

Enchantment, Sedona At Enchantment in Sedona, you can reward colleagues with a program designed to improve wellness that will pump them up. Enchantment also offers exploration expeditions for strengthening problem solving methods. Participants can expect all of this along with the great scenery, amenities and the beautiful red rocks of Sedona. Bondurant Raceway If your fellow office employees have the need for speed, Bondurant Raceway is the place to race off to. The ProKart Enduro package is specifically designed for team building; it starts with a ground school, followed by an open practice session to get comfortable with the track. Then, teams can get together for a few minutes to determine strategy for race time. Bucca Di Beppo The spirit of Italian culture in the room makes an outing at Bucca Di Beppo a festive and fun one. With dishes served family style and endless Italian options, there is something for everyone, including banquet packages available for groups of 20 or more, different menu options and themed dining rooms within which to enjoy dinner. 92 AB | May-June 2012

Talking Stick Resort Talking Stick Resort is the place to really let all that hard work pay off with a night out with fellow employees. With endless entertainment activities of which to take advantage, including entertainers such as Jay Leno and Smokey Robinson in the Salt River Ballroom or endless gaming action in the casino, there is something for everybody’s liking. Reward your employees, and make it a TSR night; experience Scottsdale like never before. Red Rock Balloon Adventures Fly away on a Red Rock Balloon Adventure in Sedona, and see the sights in a whole new way. Start off with a morning drive to the location, watch the sunset during liftoff and, before you know it, you will get to witness the glorious red rocks, wildlife and much more that Sedona has to offer in a calm balloon ride. When you land, a commemorative picnic awaits. This isn’t for the faint of heart, but it’s an adventure that’s will be talked about at the water cooler in the office for the next couple of weeks. Get ready for a magical getaway.

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Forever Resorts is an Authorized Concessioner of the USDA Forest Service, the National Park Service and the Department of Interior to serve the public in the Lake Mead National Recreation Area and Grand Canyon National Park. Antelope Point Marina is owned and operated by Antelope Point Holdings L.L.C., an Authorized Concessioner of the National Park Service, Glen Canyon National Recreation Area.

DID YOU HEAR? AZ BIG MEDIA IS HOSTING A NETWORKING MIXER!

I DID HEAR - A NIGHT OF BIG NETWORKING, WINE TASTING AND hors d’oeuvres!

AZBIGMEDIA

MIXER

MASHUP Thursday, May 24, 2012 5:00pm - 7:00pm

Home and Design Idea Center 19120 N. Pima Road Scottsdale, AZ 85255

On Pima Rd (Exit 36) just North of the 101

For the first time AZBIGMEDIA is hosting a mixer for three of their largest publications, Arizona Business Magazine, Arizona Commercial Real Estate Magazine and Scottsdale Living Magazine. With a combined readership of more than 200,000 this is sure to be Arizona’s premier networking mixer.

$10 – includes wine tasting, light hors d’oeuvres and really BIG networking RSVP by May 17, 2012 at

azBIGmedia.com

M A G A Z I N E I N COM M E RCIAL

R E A L E S TAT E

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Phoenix International Raceway Rev up your office mates by letting them enjoy the NASCAR experience at PIR. Not only will they get to see great races, they will also enjoy great food and drink, games and good company. With basic seating to high-end luxury seating available, Phoenix International Raceway will fit the needs of your corporate outing, and, as a result, they will never want to leave. Granite Creek Vineyards Looking for more of a peaceful, laid back setting for employees? Then Granite Creek Vineyards is bliss. Granite Creek offers Block Six Catering that custom designs each menu to the party’s desires — even a menu specifically designed to be paired with a Granite Creek Wine selection. So take it easy with a glass a wine, and escape if only for a day. Grand Canyon Railway Arizona companies can enjoy the Grand Canyon Railway with fellow employees by qualifying for a discount of 20 percent on train rides and 10 percent off packages. What better way to escape the office and view the great sights of the Grand Canyon with coworkers than on the Grand Canyon Railway.

Phoenix Zoo You think your office is a jungle? Then enjoy a fun outing with “real” animals at the Phoenix Zoo. The Phoenix Zoo offers full-catered company picnics along with team building activities outdoors. With discount admission from $18 to $12 for adults, the Phoenix Zoo offers a one-of-a kind adventure for your corporate outing, and animal company at the same time. Pink Jeep Tours What better way to take in the beautiful sights of Sedona than with a Pink Jeep Tour. Pink Jeep Tours offers a discount of 20 percent off for groups of 12 or more. Groups can customize their tours by including a BBQ cookout or box lunches, team building activities, scavenger hunts and more. Taliesin West Discover the masterpiece Frank Lloyd Wright designed and built in 1937. Tours can be custom designed for prearranged groups. With a group of 15 or more, take a 1 1/2-hour tour along with additional options, such as renting out space in the evenings, to take in the night sky with a catered dinner. Have your coworkers experience Frank Lloyd Wright’s personal home in the beautiful Sonoran desert.

iPic Theaters iPic Theaters in Scottsdale offers a discount for employees who work at the Scottsdale Quarter. Members also enjoy perks, such as discounted pricing Monday-Thursdays, and every Tuesday, members get discounted pricing on drinks and food. So sit back, relax, and enjoy the show.

Biosphere2 Just take your group north of Tucson, and there you will find Biosphere2, a one-of-a-kind location where your coworkers learn more about the future of the planet as it unfolds right in Tucson. For groups of about 20-30, take part in a 2 1/2-hour private tour, leading your group all through Biosphere2.

Fleming’s Prime Steakhouse & Wine Bar Make your corporate outing a memorable one at Fleming’s. Fleming’s can custom design your night out with either a choice of three different set of menus or build one that everyone can enjoy. Or, enjoy a wine tasting with small plates. Either way, you’ll forget about all office work with this night out at Fleming’s Prime Steakhouse & Wine Bar.

Rawhide Throw on your best cowboy boots, and saddle up because Rawhide offers a new program that provides Arizona companies’ employees with a discount on attractions and at the Steakhouse. Companies can enroll and employees can receive 2-for-1 attraction town passes and 10 percent off in the Steakhouse. So come and experience this unique Western town like you were back in the 1880s. Yee-haw!

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T H E GREEN T E s T: C h o o S E a n E n v i ro n m E n T T h aT L i v E S a n D B r E aT h E S S u S Ta i n a B i L i T y.

10-Game MINI-PLAN Water Harvesting Garden

Throughout the Phoenix Convention Center’s 900,000 square feet of meeting and exhibition space, you will experience our commitment to green efforts — including LEED Silver Certification for the West Building, a comprehensive recycling program, a solar power generating station and so much more. But don’t take our word for it. Put us to the test today and explore everything Phoenix has to offer.

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602 514 8400

PHOENIXCONVENTIONCENTER.COM | 800-282-4842

AB | May-June 2012 95

“I wish for a princess party.” Mikaela, age 2½ Mikaela is a little girl from Surprise with progressive lung disease. Even though she is ventilator-dependent and non-verbal, her parents knew a princess-themed party would fulfill her greatest wish. That wish came true thanks to Make-A-Wish Foundation of Arizona. ®

All of her favorite princesses attended, and the day was filled with lots of balloons, bubbles, fairy wands, and presents. “This was the best memory I have with her,” said mom, Melody.

Read Mikaela’s full story and donate online at wishaz.org.

Make-A-Wish Foundation of Arizona 602-395-9474 711 East Northern Avenue Phoenix, AZ 85020

This ad was generously donated by Stevens Leinweber Construction. 96 AB | May-June 2012