AzBusiness May/June 2021

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MAY // JUNE 2021

BEST PLACES

100

TO WORK IN ARIZONA $4.95

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ASSOCIATION FOR CORPORATE GROWTH

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SOUTHERN ARIZONA ECONOMY

50

ARIZONA COMMERCE AUTHORITY

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STAYCATIONS

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FROM LEFT: Sherman Cawley, Cawley Architects; Mike Brown, WaFd Bank Arizona; Pam Kehaly, Blue Cross Blue Shield of Arizona; Bob Mulhern, Colliers International; Rob Schwister, Alerus; and Katie Haydon Perry, Haydon Building Corp.

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Table of Contents 6

Trendsetters

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Leadership Profile

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Banking and Finance

20 Association for Corporate Growth 28

14

Healthcare

40 Partnership for Economic Innovation 46

Marketing

48

Dining

50 Southern Arizona Update

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58 Arizona Commerce Authority 66 Staycations 80 100 Best Places to Live and Work

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On the cover: FROM LEFT: Sherman Cawley, Cawley Architects; Mike Brown, WaFd Bank Arizona; Pam Kehaly, Blue Cross Blue Shield of Arizona; Bob Mulhern, Colliers International; Rob Schwister, Alerus; and Katie Haydon Perry, Haydon Building Corp.

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What defines a great workplace culture for you?

I distinctly remember my very first job. I worked as a dishwasher at a restaurant in Corning, N.Y., and — this might date me more than a bit — I was paid the princely sum of $3.35 per hour.

During my first night on the job, the cook asked me if I wanted something to eat and he made me an amazing burger, which I ate between loading rinsing and loading dirty dishes into the dishwasher. I’m sure that violated multiple health codes, but I remember thinking, “Free food? This is a pretty cool place to work.”

A week or so later, I got my first paycheck for $67.24. Then, I remember thinking, “This is a GREAT place to work.” At that time in my life, free food and money in my pocket were all the elements needed to create great workplace culture.

The Great Place to Work Institute, which conducts surveys and provides consulting services, says a great workplace is about: • The level of trust that employees experience in their leaders • The level of pride they have in their jobs • The extent to which they enjoy their colleagues In this issue of Az Business magazine, we spotlight 100 of the best places to live and work in Arizona. The list was generated by public voting for Ranking Arizona, the state’s biggest and most comprehensive business opinion poll.

So what makes this list special is that it was voted on by the public — the people who work at these companies, the people who do business with these companies and experience the effects of positive culture, and the people who look at these companies and aspire to one day work with them. So, it’s a special list.

Enjoy looking through the 100 Best Places to Live and Work in Arizona.

Michael Gossie Editor in chief michael.gossie@azbigmedia.com

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SHOUT-OUTS BCBSAZ grants $565,000 to address substance use disorders

President and CEO: Michael Atkinson Publisher: Amy Lindsey Vice president of operations: Audrey Webb EDITORIAL Editor in chief: Michael Gossie

Blue Cross Blue Shield of Arizona is granting $565,000 to seven community organizations throughout the state that provide programs and services to address substance use disorders.

“We’ve seen over the past year that when we work together, we can accomplish great things,” says Pam Kehaly, president and CEO at Blue Cross Blue Shield of Arizona. “We hope that these grants will bring us one step closer to a healthier Arizona.”

Senior editor: Rebecca L. Rhoades

Girl Scouts receives $100,000 grant from Fiesta Bowl Charities

Marketing & event specialist: Lynette Carrington

Fiesta Bowl Charities awarded Girl Scouts–Arizona CactusPine Council (GSACPC) $100,000 to support the organization’s newly created mountain biking program for Girl Scouts across central and northern Arizona. The grant will support the purchase of a trailer for supporting and transporting the mountain bikes, a truck to pull the trailer, and all the equipment for the girls to hit the Arizona trails.

“Over the lifetime of the bikes, we’ll be able to provide tens of thousands of girls the opportunity to experience outdoor adventures while also learning the importance of maintaining a healthy lifestyle and learning new skills,” says Tamara Woodbury, CEO of GSACPC

OFFICE

Isagenix co-founders earn Unstoppable Legacy Award To honor their support of its mission to ensure every child has access to the lifelong gift of education, the Unstoppable Foundation presented Isagenix International co-founders Jim and Kathy Coover with its Unstoppable Legacy Award.

The Coovers are members of the nonprofit humanitarian organization’s Heroes Club. The club consists of individuals who’ve made a long-term financial commitment to transforming the lives of children and their families through the foundation’s five pillars of sustainability: education, clean water and sanitation, food and nutrition, healthcare, and income training and empowerment. The Coovers’ donations have brought those five pillars to over 12,000 people in the Maasai Mara region of Kenya.

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Interns: Kyle Backer | Yoori Han | Maya Leachman Contributing writers: Alison Bailin Batz | Denise Gredler | Victoria Harker | Jamie Reardon | Erin Thorburn | Steven G. Zylstra ART Design director: Bruce Andersen Art director: Mike Mertes MARKETING/EVENTS Digital marketing specialist: Paul Schaum Marketing designer: Heather Barnhill

Special projects manager: Sara Fregapane Database solutions manager: Amanda Bruno AZ BUSINESS MAGAZINE Senior account executives: David Harken | April Rice Account executive: Manessa Ochoa AZ BUSINESS ANGELS AZ BUSINESS LEADERS Director of sales: Sheri Brown AZRE | ARIZONA COMMERCIAL REAL ESTATE Director of sales: Ann McSherry EXPERIENCE ARIZONA | PLAY BALL Director of sales: David Ealy RANKING ARIZONA Director of sales: Sheri King Az Business magazine is published bi-monthly by AZ BIG Media, 3101 N. Central Ave. Suite 1070, Phoenix, Arizona 85012, (602) 277-6045. The publisher accepts no responsibility for unsolicited manuscripts, photographs or artwork. Submissions will not be returned unless accompanied by a SASE. Single copy price $4.95. Bulk rates available. Copyright 2021 by AZ BIG Media. All rights reserved. No part of this publication can be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from AZ BIG Media.

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TRENDSETTERS

CRITICAL IMPACT How Arizona business leaders are pushing through the pandemic to do the most good

By ALISON BAILIN BATZ

As we surpass the one-year mark since the onset of COVID-19 in our community, we’ve asked leaders of nonprofit organizations and associations to reflect on the year that was and share their vision for the days ahead and beyond.

TAMARA

ALLAN

MICHELLE

DR. LORRIE STEVEN HENDERSON

SHEETS

CEO, Girl Scouts–Arizona Cactus-Pine Council:

President and CEO, Delta Dental of Arizona:

CEO, Arizona Association of REALTORS:

CEO, Jewish Family & Children’s Service:

“During our current health crisis, the world leaders who have been among the most decisive and effective in addressing the pandemic have been women. To continue to support the next generation of female leaders, much work was done over the past 12 months to provide experiences in STEM, entrepreneurship, and the critically important subject of civics in new ways. We remain deeply committed to building the transformational female leaders of today and the future, and showing girls the power they have to change the world.”

“Delta Dental was instrumental in ensuring access to federal funding for dentists as they navigated office closure mandates resulting from the pandemic. Through the success of Delta Dental’s advocacy, dentists were eligible for muchneeded federal relief funding through the U.S. Department of Health and Human Services.

Nationwide, Delta Dental’s COVID-19 relief efforts are expected to reach $1.1 billion, with $10 million in Arizona alone, including $500,00 to Arizona Federally Qualified Health Centers and over $2 million in PPE funding for innetwork dental practices.”

“Arizona REALTORS are proud to support the Arizona Housing Fund whose mission is dedicated to providing a sustainable funding source for nonprofit agencies that build and operate permanent supportive, lowincome and working poor housing units. This mission became critically important over the past year as the coronavirus pandemic caused many Arizonans to struggle to make ends meet.”

“From the onset of the pandemic, JFCS remained steadfast in our commitment to strengthening the community by providing integrated healthcare and social services to all ages, faiths, and backgrounds.

The crisis challenged us to deliver services differently, and as a result, we are able to reach even more people.

As a nonprofit, we were initially concerned that the growing uncertainty would affect people’s ability to give. That couldn’t have been further from the truth.

The community not only showed up but stepped up — motivated, inspired, and compelled to help.”

President and CEO, Southwest Behavioral & Health Services:

WOODBURY

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ALLFORD

LIND

“Our mission of delivering compassionate care to enhance lives and improve communities was never as clear or necessary as when the pandemic hit. The vulnerable populations that we serve were particularly hard-hit, and we were seeing a tremendous increase in the numbers of individuals seeking assistance. We were able to assist more than 29,000 individuals in 2020.”

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TRENDSETTERS

Made in

Arizona Here is a look at how manufacturing is driving the state’s economy Arizona has become a hotbed for innovation — and manufacturing.

“An incredible range of products are made right here in Arizona,” says Gov. Doug Ducey. “From food items like tortillas and prickly pear jelly to hightech products like semiconductors to helicopter engines, Arizona’s manufacturers do it all. And the word is getting around.”

Arizona is a national leader in manufacturing advancements, with 13,000 new manufacturing jobs added since 2015, and numerous manufacturers are choosing Arizona to start, relocate and expand operations.

• Intel’s $20 billion expansion of its Arizona-based manufacturing capacity — the largest private sector investment in state history — will lead to the direct creation of 3,000 new high-tech, high-wage jobs, 3,000 construction jobs, and an estimated 15,000 jobs long-term.

• Taiwan Semiconductor Manufacturing Company (TSMC) announced it selected Arizona for the location of its new U.S. advanced semiconductor factory, creating more than 1,600 jobs.

Here’s a look at five products that are shaping the future of manufacturing in Arizona.

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WHITE CLAW

PAPER STRAWS

Mark Anthony Brewing constructed a stateof-the-art brewery in Glendale to meet the explosive demand for White Claw Hard Seltzer.

Gilbert-based Footprint has created a biodegradable, compostable and marinesafe paper alternative straw that aims to eliminate single-use plastics.

NAIL POLISH

ELECTRIC VEHICLES

MASKS

Chandler-based VB Cosmetics manufactures and markets Dazzle Dry, a nail lacquer free from harmful chemicals, animal byproducts, and animal testing.

ElectraMeccanica, a designer and manufacturer of electric vehicles, selected Mesa for its U.S. based assembly facility and engineering technical center.

Mesa-based US POWER AZ PPE announced in 2020 that is would begin manufacturing 1 billion of its smart masks per year.

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TRENDSETTERS Arizona cities see WORLD’S WORST change in PROPERTY AFFORDABILITY New research about property affordability from Online Mortgage Advisor revealed that when it comes to property prices outgrowing local wages, Tucson and Phoenix are among the worst in the world. In the last five years, Tucson has seen the worst change in affordability in the world. In 2020, full-time employees in Tucson could afford 135 square feet less of space than they could in 2016.

Phoenix residents could afford 100 square feet less, ranking the city No. 8 in the world for worst change in property affordability.

Here are the Top 20 wealth advisors in Arizona for 2021, according to Forbes.

Each advisor was chosen based on an algorithm of qualitative and quantitative criteria, including in-person interviews, industry experience, compliance records, revenue produced, and assets under management.

STEVEN SCHULTZ

The least crowded cities in Arizona Let’s just say it’s a lot easier to socially distance in some Arizona cities more than others. According to research by Rent.com, eight Arizona cities are among the 50 least crowded cities in U.S. The least-crowded city is Anchorage, Ak. Here are the Arizona cities that made the Top 50, along with their rankings: 2 BUCKEYE

22 PEORIA

5 GOODYEAR

29 MARICOPA

6 CASA GRANDE

36 FLAGSTAFF

13 YUMA

46 LAKE HAVASU CITY

ROBERT BANCROFT

BRIAN CRAWFORD

Wilde Wealth Management Group Scottsdale | $1.2 billion

VANCE FALBAUM

RBC Wealth Management Tucson | $514 million

Morgan Stanley Wealth Management Scottsdale | $662 million

SCOTT HORN

PAUL GROVES

TERI KELLEY

NAYAN RANCHHOD

STEPHEN TADDIE

TONY BEBBINGTON

MARK FELDMAN

UBS Wealth Management Phoenix | $1.4 billion

TREVOR WILDE

TFO Phoenix Phoenix | $3.1 billion

GLENN PAHNKE

RBC Wealth Management Scottsdale | $761 million

JEFFRY KORTE

Merrill Lynch Wealth Management Scottsdale | $682 million

STEPHEN HARNDEN Ameriprise Financial Services Peoria | $584 million JOE DI VITO

RBC Wealth Management Phoenix | $450 million

Morgan Stanley Private Wealth Management Scottsdale | $1.4 billion

Morgan Stanley Private Wealth Management Scottsdale | $2.1 billion Ameriprise Financial Services Scottsdale | $347 million

UBS Wealth Management Phoenix | $245 million

JANE ROJAS

Morgan Stanley Wealth Management Tucson | $554 million

Wells Fargo Advisors Tucson | $1.1 billion

MATTHEW GIMMELLI

Morgan Stanley Wealth Management Scottsdale | $662 million Stellar Capital Management Phoenix | $435 million MRA Associates (CAPTRUST) Phoenix | $3.6 billion

FERNANDO GANDARA

Merrill Lynch Wealth Management Tucson | $284 million

HENRY VILLEDA

Merrill Lynch Wealth Management Phoenix | $34.1 billion All dollar totals are team assets (custodied)

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LEADERSHIP PROFILE KYLE KENNEDY: “I want

CULTURE CLUB

to grow the size of the bank long-term,” says the president and Phoenix banking director for Bell Bank. “I want to be the largest bank in Arizona.

I think if you take care of the employees, let them take care of the customers, everything else will fall in line.” (Photo by Mike Mertes, AZ Big Media)

Kyle Kennedy invests in positive corporate and workplace values to build Bell Bank in Arizona

By MICHAEL GOSSIE

K

yle Kennedy is definitely a glasshalf-full person.

“I joined Bell Bank about six months before COVID happened,” says the president and Phoenix banking director for Bell Bank, who was hired to grow the bank’s presence in Arizona. “We get into March 2020 and I started thinking, ‘What is this going to do to banking?’”

What the pandemic did for Kennedy was shine a light on Bell Bank’s workplace culture.

“I was going after a large group of employees and those people were working from home,” Kennedy says. “I think other banks weren’t really focused on culture, they were focused on COVID-19. So employees were a little bit disenchanted and wanted to do something different, and along came Bell. And Bell has this great story, a great culture, a family ownership, wanting to make a difference in the world, and it resonated with all these people.”

Kennedy ended up hiring 25 new employees for his growing bank and is now setting out to help Bell Bank become the biggest bank in Arizona.

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Az Business: How do you describe a good workplace culture?

Kyle Kennedy: I would say a good workplace culture is when you go to bed on Sunday night, you put your head on the pillow, and you’re not dreading going to work the next day. You’re excited to go work. I view the workplace as your second family. Theoretically, we spend more waking daylight hours with our work colleagues than we do with our family. So, I truly view it as a secondary family, so I want to hire to those people who can become part of my work family.

AB: How would you describe your leadership style?

KK: I would say it’s morphed over time. In my first 15 or 20 years, I was green and learning. At that time, it was more about results. But my leadership style has changed. I’ve definitely become more flexible. I definitely look at the bigger picture. Hopefully it’s a trusting, sincere leadership style. It’s very collaborative. I try to hire people that are smarter and better than me, and I’m not threatened by that. I welcome it.

AB: Who’s your target customer?

KK: It’s going to sound corny, but it’s that customer that has the same value proposition as us. I want a customer that wants a fair price, but really wants that full service, that full relationship. I want to be a trusted advisor, and I’m looking for a customer that really wants a peerto-peer relationship with someone that can be consultative and really help them achieve whatever their goals are.

AB: What are your goals as the leader of Bell Bank in Arizona?

KK: The short-term goal is just to maintain the culture. We hired 65 people over the past year and a half, and we’re probably going to hire another 15 people.

You get people coming in from different organizations that have a different cultures. So my No. 1 goal is to make sure we maintain the Bell culture. And, knock on wood, so far that’s going fantastic. So short-term is maintain the culture, make sure we’re executing for the customer, and make sure it’s a really good experience, and then — long-term — grow the bank into the biggest bank in Arizona.

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BANKING AND FINANCE

REDEFINING WEALTH As more women build wealth through entrepreneurship and careers, financial planning takes on a new look — and customer base

By MICHAEL GOSSIE

I

n 1965, former British Prime Minister Margaret Thatcher said, “If you want something said, ask a man; if you want something done, ask a woman.”

Little did she know at the time, but what women have done in the years since is take charge of more than half of the personal wealth in the United States.

With more than one-third of the world’s wealth under their control, women have become a powerful economic force. And Arizona experts are seeing that burgeoning wealth impact our state.

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“It’s estimated that about 70 percent of affluent-household investable assets are controlled by baby boomers,” says Liz Shabaker, CFP, CDC, CEO of Versant Capital Managment. “As men pass away, many will leave control of these assets to their female spouses, who are often younger and live longer. Women are positioned to have a monumental wealth transfer over the next decade. At Versant Capital Management, we already see this impact. Women going through life transitions, such as widowhood, divorce or marriage, inheritance or the sale of a business, are coming to us to rethink their financial futures. Because a woman CEO leads our firm, we are sought out by women who want access to perspectives that are uniquely beneficial to them.”

Generating power Beyond inheritance, marrying or divorcing well, and widowhood, women are creating their own wealth — and wealth for others — like never before.

• More than 11.6 million businesses are owned by women in the United States, employing nearly 9 million people, and generating $1.7 trillion in sales as of 2017.

• Women-owned firms account for 39 percent of all privately held firms and contribute 8 percent of employment and 4.2 percent of revenues.

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BANKING AND FINANCE

SHARON LIZ SHABAKER KARRAKER COHEN

STANTON SHIELDS

“I have noticed women more frequently seeking wealth management guidance in recent years. This can be somewhat attributed to their increasing share of executive positions in the workforce. As the playing field becomes more level, women are making more money than they have in the past and are seeking guidance to manage their wealth.”

— Stanton Shields, senior financial advisor at Alerus

• Between 2014 and 2016, the number of women-owned employer firms grew six percent, double the three percent growth rate for employer firms owned by men.

This was driven by a 14 percent increase in the number of employer businesses owned by minority women.

“I have noticed women more frequently seeking wealth management guidance in recent years,” says Stanton Shields, senior financial advisor at Alerus. “This can be somewhat attributed to their increasing share of executive positions in the workforce. As the playing field becomes more level, women are making more money than they have in the past and are seeking guidance to manage their wealth.”

Along with these business ownership and anecdotal changes among older women, younger affluent women are getting more financially savvy. Compared with five years ago, 30 percent more married women are making financial and investment decisions, according to recent McKinsey research on affluent consumers.

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And more women than ever are the breadwinners in the family, increasing the growth in their investable assets.

McKinsey’s 2019 Women in the Workplace survey also showed a significant increase in the share of women in the upper levels of corporate America — 44 percent of companies now have three or more women in their C-suite, up from 29 percent of companies in 2015.

Handling wealth As more women build and accumulate wealth through entrepreneurship, careers and inheritance, some studies show their approach to financial planning includes greater risk-aversion, while also being more open to new growth and investment strategies.

“It’s difficult to generalize because investing and risk tolerance are so different based on one’s life experiences,” says Sharon Karraker Cohen, senior vice president of investments at BOK Financial Private Wealth. “Most would assume

women are more risk-averse than men.

However, last year during the COVID-19 crisis, I had more men call, wanting to get out of the market or reduce exposure than women. In general, men talk about the winners they own, where women tend to be less vocal about their investments.

Women are probably more patient as well.”

That patience is paying off. Women are increasing their wealth faster than ever before and adding $5 trillion to the wealth pool globally every year — outpacing the growth of the wealth market overall.

“To be clear, women are not a niche,” Shabaker says. “We can’t lump them into one standard category with one set of needs. But historically, women haven’t always been well-served by the wealth management industry. As more and younger women earn more wealth, they are asserting themselves as decision-makers over money-related issues.

Shabaker says women want understanding around handling a job and children, and they are looking for

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BANKING AND FINANCE

security and flexibility in managing their investments and planning for the future.

“My 25-plus years of experience has shown that men tend to be more open to investment risk, while women are more cautious,” Shabaker says. “Women probably value security and well-being more. Also, women generally tend to save for longterm goals and express that charitable giving is important to their wealth management plan.”

Money train rolling With women amassing greater wealth than ever and their share of the global pot expected to grow significantly in the coming years — even faster than in years past — experts say it’s important to take the necessary steps to keep building wealth.

Their are five important steps women need to take in order to keep building wealth, according to experts: • “Get your financial team together and make sure you have the right support,”

Shabaker says. “With your team, develop a long-term plan and fully and confidently understand your situation.”

• “Establish a financial plan and don’t let emotions drive your investment decisions,” Shields says. “Market fluctuations will happen. Having a plan in place can help you avoid the temptation to make knee-jerk reactions and provide the peace of mind and confidence needed to endure shortterm market changes.” Karraker Cohen agrees. “Part of the process is figuring out your goals and objectives, both short and long-term, determining a budget and understanding your risk tolerance,” she says.

• “Set realistic expectations,” Karraker Cohen adds. “If it looks too good to be true, it probably is. Be patient. Diversify. As Warren Buffett said, ‘The stock market is a device for transferring money from the impatient to the patient.’”

• “Educate yourself on types of investments, time horizon, asset allocation,” Karraker Cohen says. “If you

can’t understand it, stay away.”

• “After you’ve developed a financial plan, meet with your advisor to conduct annual or semi-annual reviews,” Shields says. “This will ensure you are staying on track to meet your goals and allow you to make adjustments based on your overall plan, rather than simply reacting to shortterm disruptions.”

Experts say it’s crucial for women to take charge of their financial futures by understanding their specific needs and objectives.

“It’s important that women understand and have control of their money,” Shabaker says. “My advice is to take the time to research and interview wealth managers and their firms to find the right professional to help you with your personal goals, interests, and unique situation.

Having a customized plan that addresses all facets of your financial life is key to your overall well-being for both the shortand long-term.”

BY THE NUMBERS Increase over the past five year in married women making financial household decisions.

Only about half of women feel confident about managing investments compared with more than two-thirds of men, according to Women and Financial Wellness.

Share of women who change financial advisors within one year of partner dying.

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Women now control 52 percent of the world’s wealth, which is expected to grow to an estimated two-thirds by 2030, according to the National Association of Women Business Owners.

5 YEARS The additional years of life expectancy for women in the United States compared with men.

$5 TRILLION Women are adding to their assets a rate of $5 trillion per year globally, according to a Boston Consulting Group study.

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ASSOCIATION FOR CORPORATE GROWTH

HERE’S THE DEAL While the COVID-19 pandemic impacted M&A activity, dealmakers are looking for bright days ahead

By MICHAEL GOSSIE

E

very business felt the impact of COVID-19. Whether the pandemic hurt or helped a business, the entire economic ecosystem felt a seismic shift.

And the mergers and acquisitions space was not spared.

“There are predominantly two different groups of buyers,” says Paul Valentine, a partner at Quarles & Brady. “You have your strategic buyers — other companies in the same industry looking to acquire other companies and grow — and then you have the private equity funds. The private equity funds really stopped M&A activity when the pandemic started. The reason for that is lenders became understandably nervous and so funding dried up.”

Because banks weren’t making loans for acquisitions, Valentine says there was a period of time after the pandemic hit when it was really difficult to get a deal done.

“But as we’ve gone on, Valentine says, “those lending restrictions have eased substantially and right now, we are right back where we were before the pandemic and interest rates are still really low.”

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One of the organizations that helps keep M&A activity of track in Arizona is the Association for Corporate Growth (ACG). Founded in 1954, ACG is the premier M&A dealmaking community with 59 chapters worldwide, including Arizona. ACG’s global network comprises more than 100,000 middle market professionals who invest, own and advise growing companies.

ACG helps its members overcome obstacles, many of which presented themselves during the pandemic.

“Simply meeting in person was one of the biggest initial challenges,” says Tyler Lounsbery, a principal at CliftonLarsonAllen. “It’s hard for investors to get comfortable spending millions of dollars without the opportunity to physically visit a location and look management in the eye. Many areas of due diligence were somewhat easily transitioned to be completed 100 percent remote, but most buyers still want to develop a level of relationship and comfort that can’t be replicated through Zoom calls.”

John Farr, managing director of Columbia West Capital,

JOHN FARR

says another key component of dealmaking that was thrown off by the pandemic was what those in the industry call LTM (last twelve months) cash flow, knowing that even companies with highly successful growth rates still dipped for some period.

“Frankly there are winners and losers,” Farr says. “We’ve had some clients who did have transactions that were put on hold.

And then we had some clients who have out-performed over the last 12 months and that has created some motivation for them to sell.”

The pandemic has also created motivation in the M&A space to make up for lost time.

“What we have is sort of this pent up demand because these private equity firms feel they’ve lost at least a quarter, maybe even two of acquisition activity,” Valentine says. “And they don’t get paid unless they utilize their capital. So there’s even more demand. So when companies are going to market, you’re seeing not just one or two offers, you’re seeing four, five, six, seven offers. And they’re all competing against each other to try and acquire these businesses.”

So in Arizona, the air isn’t the only thing heating up heading into summer.

“We increasingly have a more diversified economy, and we also have a community that is business friendly,” Farr says, “so Arizona will continue to be a gem for any business dependent on growth, especially population growth. When you hear that, you may naturally think housing. Yes, that’s true, but I also mean any service business, any consumer business, anything

TYLER LOUNSBERY

PAUL VALENTINE

driven by unit volume of a population. And that’s a great characteristic to have in a state.”

Farr also points to Arizona’s growing technology sector, which is expected to continue to foster and attract M&A activity, as well as capital raising.

For those looking to make deals as we emerge from the pandemic, M&A activity is expected to be very strong moving forward in 2021, especially in the middle market. There are two basic drivers, contributing to the hot M&A space, according to Lounsbery: • Dry powder: “Private equity continues to gain popularity as an asset class, and strategic acquirers have cash on their balance sheets,” Lounsbery says. “In simple terms, there continues to be a ton of cash chasing deals.”

• Owner demographics: “As the baby boomers continue to age and businesses aren’t transitioned to a family member, there will be many businesses that have no other option than going to market,” Lounsbery says. “Private equity and other acquires are great options for these sellers.”

“I think the notion of optimism in this moment is very real,” Farr says. “A lot of people are busy and 2021 particularly could be a very good year for M&A.” Erin Thorburn contributed to this report.

LEARN MORE WHAT: ACG Arizona is dedicated to helping professionals create deals and grow businesses. ACG members are leaders driving much of the strategic corporate growth and mergers & acquisitions in the world today. Their titles, CEO, CFO, senior corporate development officer, equity partner, banker, lawyer, accountant — reflect significant levels of leadership and professional achievement.

WHY: Your profession requires more knowledge, research, quicker responses, better, bolder moves. To achieve this level of performance, you need access to the best people, systems and information worldwide. ACG is the best place to go to meet the leaders defining the global business community.

INFORMATION: acg.org/arizona

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ASSOCIATION FOR CORPORATE GROWTH

M&A 101 ACH Arizona creates a series of events to educate and inform participants about the dealmaking marketplace

By MICHAEL GOSSIE

O

ne of the primary missions of the Association for Corporate Growth (ACG) Arizona is helping professionals create deals and grow businesses.

But what about those aspiring dealmakers?

ACG Arizona has those wannabe sharks AUSTIN POTENZA covered, too. The association has created a new series of events designed to educate and inform participants about the mergers and acquisitions marketplace. ACG Arizona’s “M&A 101” series brings together experts from across the industry to provide an overview on key topics that drive the flow of deals and shape the overall market.

To learn about the genesis of M&A 101, Az Business talked with Austin Potenza, a partner at May Potenza Baran & Gillespie. Potenza was one of the driving forces behind the creation of M&A 10.

Az Business: How did the idea for the M&A 101 series develop?

Austin Potenza: The Arizona chapter of ACG has a strong Young Dealmakers section. We’ve been fortunate to attract a cadre of bright young people into our ranks. We’ve been looking for ways to engage them with each other and our membership in general, as well as providing them with resources with which to advance their careers. The COVID-19 pandemic obviously made in-person meetings impossible, so we decided to use the time to put together a series of seminars in which they could participate remotely.

We also realize that there’s a bit of a learning process for young M&A professionals and that newer members might benefit from a series of seminars that highlight the different types of M&A

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professionals, what they do, and how the M&A process generally works in the real world. We thought that the series would give them the opportunity to learn about these things from the more experiences M&A professionals in our community.

AB: Who is your target audience for M&A 101?

AP: Primarily the Young Dealmakers in our organization.

We’ve also made the video presentations available to other ACG chapters. We’ve also expanded our reach to include law students at Arizona State University and the University of Arizona.

AB: What are the goals of M&A 101?

AP: To provide a space in which young M&A professionals and students can learn about the M&A process and its challenges, to learn about the different types of M&A professionals, and to connect with each other and ACG members in general.

AB: How does M&A 101 demonstrate ACG’s partnership with the community?

AP: The feedback has been excellent. We are hearing that our seminars are informative, and that the participants find the information useful and relevant. We’ve also gotten great participation from students, giving them a more practical perspective on M&A and introducing them to their future peers.

AB: How will participants benefit from taking part in M&A 101?

AP: First, they are learning about M&A from a variety of perspectives. Second, they are becoming more familiar with process, terminology and challenges than they might otherwise be at an early stage in their careers. Third, they are making connections with other M&A professionals that we hope will serve them well into the future.

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EAST VALLEY UPDATE ASSOCIATION FOR CORPORATE GROWTH

LESSONS LEARNED Here is the knowledge gained from leading a professional M&A networking group through the pandemic

Elise Thorpe Association for Corporate Growth

W

hen I started my term as president of Association for Corporate Growth, Arizona Chapter, last year, I eagerly anticipated my role in planning regular events where members of the local deal-making and M&A community came to network and learn from some of the top business leaders throughout greater Phoenix.

Then the pandemic hit — and like every other business, organization and trade group, my role and focus completely shifted. ACG-Arizona scrambled to go from in-person to onscreen as we navigated unprecedented chaos to remain relevant and provide 24

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value to our members. I performed a similar about-face at Lovitt & Touché, pivoting to ensure I continued to meet existing and pandemic-created needs of my clients, as well as the goals of my business development position.

As we make our way into a new year, I wanted to reflect on the lessons learned from navigating the pandemic, not only as ACGArizona president but as a vice president and principal with Lovitt & Touché. I am hopeful that these lessons will offer guidance for professionals and business leaders as the pandemic continues and so much in the world remains uncertain.

Relationships matter In a year that required us to socially distance ourselves from others, we were reminded of the critical importance of relationships — not only to our social wellbeing and sanity, but also to maintaining business and professional success. The stronger your relationship with your friends and coworkers as well as vendors and clients, the more understanding they likely were this past year and will remain so during future challenges. ACG-Arizona’s strong relationships with our sponsors, vendors and partners allowed us to make

rapid changes to how we did things.

Without those solid relationships in place, it’s doubtful our group would have continued to thrive as we did.

I also found strong relationships to be key in my role with Lovitt & Touché during this past year. The time and dedication I put into maintaining relationships with my clients who depended on me and my team for guidance and support paid big dividends.

Our mutual respect and trust grew, strengthening our partnership and allowing my clients to focus on their business during the most challenging and uncertain days.

Flexibility is key Stay flexible might as well have been the unofficial mantra of 2020; the sudden onset of the pandemic forced everyone to change, pivot and reorient how they live and work. For many businesses, confronting the pandemic meant get flexible or die. For an organization like ACG-Arizona, whose bread-and-butter focus is on in-person, face-to-face gatherings, flexibility became a way of life. Although we successfully pivoted to virtual events, we constantly evaluated

whether we ought to plot a return to inperson events at some point, maintain our new virtual offerings or institute a hybrid model.

Aside from forcing organizations to evaluate potential possibilities, remaining flexible also invites and leads to creative solutions that might not otherwise come up. For example, at ACG-Arizona, we created pods where we grouped together members with different professional backgrounds into virtual breakout groups to encourage networking and discussion that proved too challenging in a larger Zoom call. We also launched a new series called M&A 101 to educate newer members and young dealmakers about the industry. Our virtual Women Empowering Women series was launched with Arizona partnering with the LA and DFW Chapters of ACG which otherwise would not have been possible due to physical distance.

At Lovitt & Touché, we implemented new ways to entertain and stay in front of our current and prospective clients since our traditional event opportunities were eliminated (i.e., Phoenix Suns games, shows at ASU

Gammage, Phoenix Ballet performances, etc.). We quickly shifted to virtual gatherings such as craft beer and wine tastings, cooking classes, putting lessons and creative flower designs. We were able to engage socially with our guests, strengthen our relationships and provide a much-welcomed avenue for them out of social isolation.

Power of a positive attitude At the onset of the pandemic, with so many changes being forced on us so suddenly, it felt as though we were at the whim of events beyond our control. Add in the extended social isolation and time spent inside, and those feelings of helplessness certainly proved overwhelming to many. But while navigating the pandemic hasn’t been easy, the challenges of the past year have reinforced the importance of maintaining a positive attitude.

We all know constantly focusing on the negative isn’t helpful and can leave us feeling down and helpless while leading to disengagement. We all have likely fallen prey to dwelling on the negative multiple times in the past year. But by maintaining a positive attitude and finding gems of

gratefulness each day, we can short-circuit those debilitating effects of dwelling on the bad and empower ourselves to keep moving forward to find success and contentment even in some of the most trying circumstances. I have seen this approach work wonders in both of my roles with ACG-Arizona and Lovitt & Touché. It starts with focusing on what we can control — our attitude, our daily behaviors, how we communicate with our peers and clients and how we show up every day!

Hopeful for what’s next Even with the built-in hopefulness that comes with a new year, it remains a tough time to be a leader. COVID-19 cases continue to climb across the country and vaccine rollout takes time. Despite these ongoing challenges, I am hopeful and confident that by doing our best to maintain strong relationships, remain flexible and keep a positive attitude, we all will be positioned to overcome the challenges and thrive regardless of what comes next.

Elise Thorpe is principal and vice president at Lovitt & Touché, and president of the Association for Corporate Growth, Arizona.

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ASSOCIATION FOR CORPORATE GROWTH

TIME TO SELL?

Here’s how to know when the time is right to consider selling your business

By MICHAEL GOSSIE

C

oming out of the pandemic, the mergers and acquisitions space is sizzling.

“There’s a lot of activity in the market right now,” says Jim Afinowich, founding principal JIM AFINOWICH and designated broker at IBG/Fox & Fin. “There’s a lot of pent up demand from buyers who couldn’t buy anything during the pandemic. Before the pandemic, there was $1.5 trillion in private equity looking for investments.

Today, there’s more than $2 trillion. So it’s a sellers’ market.”

If you’re a business owner, how do you know if the time is right to take advantage of a sellers’ market that is flush with cash and sell your business?

Afinowich says there are three indicators that it’s time to sell: • The market is ready • The business is ready • The owner is ready The market is ready Afinowich says a business’ value falls into a range and that range depends on the market.

“Is the economy going up or is the economy going down?” Afinowich asks.

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“You always want to sell when it’s going up.”

Other factors: • Interest rates: “Lower interest rates means investors can afford to pay higher prices,” Afinowich says. “So if interest rates are low, that’s a good time to sell.”

• Inflation: “Low inflation is also a good time to sell,” Afinowich says.

• Tax climate: “Tax rates drive sales,” Afinowich says.

talk them into buying the business or out of buying?’”

Afinowich says business owners should have an exit plan from the day they start or buy the business.

“Run your business like you’re never going to sell it, but run it like you’re going to sell it tomorrow,” Afinowich says. “Those sound contradictory, but they’re both important so the business is always ready to sell.”

The business is ready “An analogy I use about selling a business is that it’s kind of like when you’re selling a house and you put on a fresh coat of paint,” Afinowich says. “You need to do that when you sell a business.”

Some of the questions that need to be answered to know if the business is ready include: • Do you have clean financial statements?

•D o you have a proper management team in place?

•D o you have all the contracts — leases, supplier contracts, customer contracts, employee noncompete agreements, legal documents — in place?

“Sometimes, we get businesses and the owner is the business,” Afinowich says.

“One time I had an owner tell a buyer, ‘I haven’t taken vacation in seven years. I work 80 hours a week. I’ve given my life to this business.’ I said, ‘Are you trying to

The owner is ready “We have a joke about talking to business owners,” Afinowich says. “You talk to a business owner on a Friday afternoon after he’s had a terrible week and he’s ready to sell. Talk to him on a Monday morning when he’s rested and he doesn’t want to sell.”

Afinowich says business owners must be ready to sell seven days a week. If you cannot visualize the next chapter of your life, then you’re probably not ready to make that transition. And, most importantly, are your finances in order?

“Do you have enough money to live the lifestyle that you’ve been accustomed to?”

Afinowich asks. “One of the advantages of owning a small business is the business pays for a lot of things. When you retire or sell your business, you have to to pay for it all. So you have to make sure you’re prepared for that.”

ARIZONA’S NEW HOME FOR

SPORTS!

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HEALTHCARE

ECONOMIC CURE

• A rizona hospitals generated $29.8 billion to the economy • A rizona hospitals’ total employment impact was 184,969 jobs, about 7 percent of the state’s 2.9 million workers Arizona’s healthcare industry serves as key driver of the economy • State and local governments collected $808.7 million in tax revenues from direct

By VICTORIA HARKER and indirect hospital-related activities rizona’s healthcare industry has “This type of collaboration would not • Direct, indirect, and induced jobs from proven to be an important business be possible without strong health care hospital related activities produced $12.3 sector across the state, not only for infrastructure in the state,” Romero said. billion in wages patient care but also for increased economic See how far Arizona’s health industry • In rural communities, high wages development, according to leading has come from the industry are responsible for a economists and industry advocates.

Today, the fruits of the legislation disproportionate amount of the local Experts say there are a number of reasons are evident in the expanding healthcare economies for the industry’s durability and success. infrastructure across Arizona. Research • Hospital workers earned an average wage One major factor is a “competitiveness hubs have cropped up near hospitals. High of more than $92,200 package” that was adopted by the state paying jobs have followed.

Direct health related impacts also Legislature and former Gov. Jan Brewer a The state has come a long way since the create additional indirect and induced decade ago. competitiveness package was adopted “multiplier” impacts as hospitals purchase The 2011 package was designed to in 2011 when the healthcare industry goods and services from local supplier encourage business investment and was suffering from major job losses due businesses and hospital workers spend diversify the state’s economy in the state in to the Great Recession. An economic their incomes on household goods and the wake of the Great Recession. impact study conducted by Rounds services, said Jim Rounds, president Today, Arizona’s health systems are at Consulting Group Inc. for the HSAAZ, of Rounds Consulting. the center of a global pandemic and are shows just how far the industry has come.

When additional impacts of medical managing an unprecedented demand “We need to ensure that Arizona’s health related businesses that locate nearby on the system, said Lorna Romero, a care sector keeps pace with our growing hospitals are considered, the number of jobs spokeswoman for the Health System state, delivering outstanding care and impacted rises closer to 250,000 and tax Alliance of Arizona (HSAAZ), which plentiful options,” Romero said. “Not only revenues to $1.1 billion annually, Rounds represents 80 percent of the industry from are Arizona’s health care systems essential said. And that does not factor in the jobs doctors and nurses to academic medicine to the state’s economy, but they make it a related to hospital construction. and ancillary health services. better place to live and work.”

Victoria Harker is a writer for Chamber “Our ability to continue to provide Among the findings of the study, which Business News. world-class care in the midst of a global analyzed data from 2018, are: pandemic shows the strength of Arizona’s health systems,” she said.

Since the beginning of the pandemic, HEALTHCARE LEADERS OF 2021 Arizona hospitals and health systems have On the pages that follow, meet some of the individuals and institutions that are driving collaborated to manage resources and balance Arizona’s healthcare industry and making it the dynamic business sector it is today. the demand on the health care delivery system, pledging to be ‘In It Together.”

A

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HEALTHCARE

|| Aurora Behavioral Health System

Behavioral healthcare COMPANIES OF THE YEAR

Aurora Behavioral Health System is Arizona’s largest free-standing psychiatric hospital system with 238 beds within two facilities serving the entire State of Arizona. Aurora Behavioral Health System’s Glendale hospital has 100 beds and its Tempe hospital has 138 beds. Both facilities pride themselves on having full-time internal medical doctors on staff in addition to board certified psychiatrists and addictionologists. Its leaders believe in individualizing treatment and healing the entire person – physically, psychologically and spiritually.

|| Sierra Tucson “We will absolutely see an increased need for mental health services and substance use services as a result of COVID-19,” says Dr. Valerie M. Kading, group CEO of Sierra Tucson.

“Many individuals have either lost their job, and so are struggling financially … So we certainly know that with this pandemic, there’s a lot of individuals who are going to need the support and help.” The Sierra Tucson Group of behavioral health facilities has stepped up to offer outpatient treatment for substance use and co-occurring disorders.

|| Southwest Behavioral & Health Services Phoenix based Southwest Behavioral & Health Services (SB&H) is a 501(c)3 nonprofit organization that provides compassionate primary care, substance abuse and mental health services that enhances lives and improves communities. Services include outpatient mental health treatment and psychiatric services. Southwest Behavioral & Health Services has locations throughout the greater Phoenix Metro area as well as locations in rural Maricopa, Gila, Mohave, Coconino, and Yavapai counties.

|| St. Luke’s Behavioral Health System St. Luke’s Behavioral Health Center is a 127-bed facility located in the heart of Phoenix, Arizona. The Behavioral Health Center offers a full spectrum of inpatient and outpatient services for seniors, adults, adolescents, and children requiring psychiatric and chemical dependency care. Individualized treatment plans are developed by certified doctors and trusted physicians through a collaborative effort between each patient and our caring and experienced staff.

|| Terros Health Terros Health and Maricopa County Adult Probation Department earned honors for a firstin-the-nation program designed to improve probationers’ access to integrated health services. According to Peggy Chase, Terros Health’s president and CEO, centers are staffed by a Terros Health nurse practitioner and a registered nurse case manager who are trained in working with the probation population, along with two counselors, a peer community health worker and a project manager.

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HEALTHCARE

healthcare CONTRIBUTORS OF THE YEAR

|| Arizona State University

|| Matrix Medical Network

In May, researchers at ASU’s Biodesign Institute produced the Western United States’ first FDA-approved saliva-based COVID-19 test — one of only a handful available in the country at the time — with test results delivered in 24–48 hours. Once that was accomplished, researchers took that work to the next level by building a new, portable saliva-based testing device that will deliver results in as little as 20 minutes.

Scottsdale-based Matrix Medical Network was a key enabler in clinical trials of investigational COVID-19 vaccines conducted by the COVID-19 Prevention Network. Matrix Clinical Solutions, through an agreement with the Fred Hutchinson Cancer Research Center, provided mobile health clinics to more than 20 academic medical centers to increase access to the investigational vaccines by deploying its mobile clinics and clinicians across the country, focusing on the populations most impacted by COVID-19.

|| Robert “Bob” Bové Robert “Bob” Bové, a local business leader and philanthropist, gifted HonorHealth Foundation with $21.5 million to advance care through the Bob Bové Neuroscience Institute at HonorHealth, which opens in May 2021, and drive innovation at the HonorHealth Research Institute. The news was a welcome boost to the physicians and staff working to transform care for patients with neurological conditions and researchers seeking new treatment options for patients.

|| Edson family Banner Alzheimer’s Institute received a $10 million charitable investment from the family of the late J. Orin Edson for innovative dementia care and caregiver support for patients and families living with Alzheimer’s disease and other memory disorders.

The investment will create new programs and expand existing services available to patients at one of Banner Alzheimer’s Institute’s specialty memory centers. This gift honors the memory of J. Orin Edson, who died last year at the age of 87.

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|| Tohono O’odham Nation The Tohono O’odham Nation contributed $1 million each to the University of Arizona and Arizona State University to support their world-renowned medical researchers’ efforts to combat the COVID-19 coronavirus. The funding came from the Nation’s 12 percent gaming revenue grants. Both universities used the funds to mitigate the impact and disruptive consequences of COVID-19, including new testing methods and tools to enable the effective and equitable deployment of emerging technologies.

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HEALTHCARE

healthcare INNOVATATORS OF THE YEAR

|| Apricus Health

|| MeMD

Apricus Health was founded by a group of prominent Arizona physicians with the goal of transitioning healthcare practices to a value-based care model. The Apricus Health Network of primary care and specialty providers has been growing rapidly and now includes over 590 practitioners and 63 provider groups in 220 locations across Maricopa, Pinal, Coconino, and Yavapai, Arizona counties. Patients have access to quality healthcare 24/7, and the ability to choose when and how they receive care.

Scottsdale-based MeMD is a comprehensive telehealth solution providing on-demand, online care for common illnesses, injuries and behavioral health issues to consumers and businesses nationwide. The company leverages the latest technologies and a highly skilled network of providers and therapists to treat the whole person, affordably and conveniently, from a computer, phone or mobile device.

|| GammaTile Therapy

A promising non-invasive treatment to effectively and safely destroy deadly brain tumors — glioblastoma — is being tested on human patients for the first time ever at the Ivy Brain Tumor Center at the Barrow Neurological Institute in Phoenix. This new treatment has shown to be incredibly effective in treating aggressive brain tumors in animals, said Dr. Shwetal Mehta, a molecular neuro-oncologist and the chief operating officer and deputy director of the center.

GammaTile Therapy was developed in 2011 by five brain tumor specialists at the Barrow Neurological Institute in Phoenix. As they told yet another patient with a previously treatable brain tumor that surgery was no longer possible, they became desperate for a solution.

GammaTile Therapy is a safe and effective Surgically Targeted Radiation Therapy (STaRT) for operable brain tumors that begins working immediately at the time of brain tumor removal.

|| Ivy Brain Tumor Center

|| University of Arizona The University of Arizona Center for Innovation at Oro Valley — an incubator focused on supporting bioscience startups — officially opened its doors in 2020. “Establishing a bioscience-focused incubator fills a critical gap and is pivotal in extending the reach of our worldclass research and innovation far beyond our campus to benefit society at large,” says Elizabeth “Betsy” Cantwell, UArizona senior vice president for research and innovation.

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HEALTHCARE

healthcare LEADERS OF THE YEAR

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Dr. Marjorie Bessel chief clinical officer, Banner Health

Marjorie Bessel, MD, chief clinical officer for Banner Health, has been named one of the nation’s 2021 Top 25 Women Leaders by Modern Healthcare, one of the country’s leading publications on healthcare news. This prestigious award program recognizes women in leadership, spotlighting their administrative and professional accomplishments. The women named to this list are developing policy, leading change and guiding health care delivery improvement across the country.

Dr. Cara M. Christ director, Arizona Department of Health Services

Arizona Department of Health Services Director Cara M. Christ, MD., has worked for the agency for more than nine years in multiple positions. In May 2015 Dr. Christ was appointed as director by Governor Doug Ducey. President Joe Biden heaped praise on Dr. Christ for her handling of Arizona’s COVID-19 vaccination site at State Farm Stadium, hailing it as a national model in his administration’s goal to vaccinate 100 million people in 100 days.

Brian Elisco CEO, Abrazo Health

Brian Elisco moved to Arizona in March 2020 — the start of the COVID-19 pandemic — to take over as market CEO of Abrazo Health and CEO of Abrazo Arrowhead and Arizona Heart Hospital. Just a few months later, he was promoted to Arizona Group CEO and CEO of Abrazo Arrowhead Hospital — now overseeing over 7,000 employees. He is the youngest group CEO and one of the youngest hospital CEOs in the network.

Todd LaPorte CEO, HonorHealth

With more than 35 years of diverse healthcare experience and 20 years with HonorHealth, Todd LaPorte leads an integrated health system with six acute-care hospitals, numerous outpatient facilities, a research institute, and various community services impacting social determinants of health and military preparedness. HonorHealth is also Arizona’s seventh largest employer, with a presence throughout much of the growing Phoenix metropolitan area.

Brian Tiffany, MD chief medical officer, Dignity Health

Dr. Brian Tiffany is the chief medical officer of Dignity Health – Arizona General Hospital.

In this role, Dr. Tiffany oversees the hospitals’ clinical operations, serves as a liaison to medical staff, and ensures that patients receive the highest standard of care and service.

He has served the patients of Dignity Health East Valley since 2003, and is extremely dedicated to providing quality care and an outstanding patient experience.

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HEALTHCARE

healthcare ORGANIZATIONS OF THE YEAR

|| Banner Health

|| Phoenix Children’s Hospital

Five Banner hospitals earned the “LGBTQ Health Care Equality Top Performer” designation from the Human Rights Campaign Foundation. The Healthcare Equality Index (HEI) is the national LGBTQ benchmarking tool that evaluates healthcare facilities’ policies and practices related to the equity and inclusion of their LGBTQ patients, visitors and employees. Banner Health hospitals that earned the designation include Banner Behavioral Health Hospital, Banner Desert Medical Center, Banner – University Medical Center Phoenix, Banner – University Medical Center South, and Banner – University Medical Center Tucson.

For the fourth time, Phoenix Children’s Hospital earned national rankings by U.S. News & World Report’s Best Children’s Hospitals in 10 out of 10 specialties. The health system is the only children’s hospital in Arizona ever to have been recognized by U.S. News & World Report and one of only 24 children’s hospitals in the United States to rank in all 10 surveyed specialties for 2020-2021.

|| Blue Cross Blue Shield of Arizona

|| TGen The Translational Genomics Research Institute (TGen) identified a specific genetic target that could help explain the tremendous variation in how sick those infected with COVID-19 become. The study results describe a molecule made from DNA — miR1307 — as a potential dimmer switch that may influence the severity of the disease; why some infected with SARS-CoV-2, the virus that causes COVID-19, have mild or even no symptoms, while others become seriously ill or die.

At the height of the COVID-19 pandemic, Blue Cross Blue Shield of Arizona announced that dozens of medically qualified employees had volunteered to assist in providing care and treatment to COVID-19 patients in healthcare facilities. The company supported trained || Valleywise Health healthcare specialists from BCBSAZ and its subsidiary, Health Choice Arizona, in returning to practice as physicians, nurses, and pharmacists The Human Rights Campaign Foundation designated Valleywise Health to care for those in need. with its “LGBTQ Health Care Equality Leader” for the second year in a row. Valleywise Health — currently constructing a 673,000-squarefoot, 10-story medical center that is slated to open in 2023 — is the first hospital in Arizona to achieve the designation, awarded in the 12th edition of HRC’s Healthcare Equality Index (HEI). Every year, HRC recognizes the health care facilities that participate in the HEI for their dedication and commitment to LGBTQ inclusion.

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PARTNERSHIP FOR ECONOMIC INNOVATION

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FOSTERING INNOVATION How one economic development organization is accelerating Arizona’s path to technology dominance

F Steven G. Zylstra Technology

or the first time in Arizona’s history, technology and all the innovative sectors underneath its wide umbrella have claimed the leading role in driving our state’s business ecosystem, replacing former “top dogs” like real estate and construction. In fact, the Arizona Commerce Authority recently announced the state has more jobs in manufacturing than construction.

So, how has Arizona’s technology community grown from a mid-market player to a leader across not only the state but the entire nation? For one, our economic development leaders and Legislature have realized technology is becoming the cornerstone of every economic powerhouse in the world—a fact AB | May - June 2021 41

PARTNERSHIP FOR ECONOMIC INNOVATION underscored this year by technology’s role in steadying our economy during the pandemic. Therefore, we’ve worked hard to implement pro-business and technology-related legislation.

Attracting talent Additionally, the cost of living and doing business has risen to unsustainable levels in many of the other U.S. tech hubs, such as Silicon Valley, New York and Boston. Also, economic development organizations, education institutions and technology associations like the Arizona Technology Council, Arizona State University (ASU), The University of Arizona, Greater Phoenix Economic Council (GPEC), SciTech Institute and others have created groups, communities, programs and tools that not only draw new and established companies to Arizona but attract more homegrown and transplanted talent.

One of the most impactful organizations born from the economic development and technology community has been the formation of Partnership for Economic Innovation (PEI). This small but mighty startup is on a mission to transform Greater Phoenix into a top global market for innovation, fueled by world-class research centers, advanced industries and entrepreneurs who seek to build world-changing ideas in Arizona.

While the organization’s focus goes beyond just technology, several of PEI’s key programs have had a growing impact on the technology industry.

The first and longest standing program is the Pipeline AZ workforce development program, a fully funded, first-in-the-nation technology platform for broad-based regional workforce career exploration, mapping and matching. The platform is extremely comprehensive and includes not only job seekers and corporations but also educational institutions, which provide tools for reskilling and upscaling careers.

Pipeline AZ was not developed strictly for the technology sector. However, due to the critical need for tech talent, the platform is filled with an abundance of technology opportunities. Also, the Council and other leaders have helped create an advisory board to oversee the development of another industry first: an information technology and 42

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PARTNERSHIP FOR ECONOMIC INNOVATION Mission: The mission of PEI is to transform Greater Phoenix into a top global market for innovation, fueled by world-class research centers, advanced industries and creative entrepreneurs. By investing in research, education and workforce readiness, we can capitalize on the Greater Phoenix region’s long history of entrepreneurialism and innovation. Industry-led, intentional investment will spur business growth with advanced industries and next-generation growth industries, creating a multiplier effect benefiting our entire region.

Board of directors: John Graham, chair, president and CEO, Sunbelt Holdings; Chris Zaharis, vice-chair and secretary, executive vice president, Empire Southwest; Jeff Guldner, treasurer, CEO, APS; Chris Camacho, president and CEO, Greater Phoenix Economic Council; Neil Giuliano, president and CEO, Greater Phoenix Leadership; Brad Jannenga, president and CEO, Saas Industries; Paul Luna, president and CEO, Helios Education Foundation; Darcy Renfro, chief of staff, Maricopa Community Colleges; David Rousseau, president, SRP; Matt Salmon, vice president, government affairs, ASU Learn more: azpei.org

cybersecurity hub to serve as the digital destination in Arizona to explore tech careers, internships, apprenticeships, education and training programs, scholarships and more.

Programs in place Upholding the organization’s commitment to accelerating Arizona’s profile in emerging technology sectors, PEI created the WearTech Applied Research Center and Blockchain Applied Research Center, two firstof-their-kind R&D hubs designed to facilitate industry access and bring state-of-the-art technology solutions to market. Both centers were created through a partnership of PEI, the Ira A. Fulton Schools of Engineering at ASU, and industry and local economic organizations. Launched in late 2019, WearTech offers an engineering lab and community space to support Arizona’s growing entrepreneurial ecosystem in wearable health and performance technologies. Blockchain operations kicked off in 2020 to begin serving globally renowned member companies such as Intel; Early Warning Services, LLC; Kudelski Security; Bard Peripheral Vascular; and Movemedical.

Each of PEI’s programs strategically tackles a different side of the overall goal: catalyzing innovation-driven

growth and creating more pathways for Arizona talent to drive the technology innovations of the future.

The Connective is PEI’s program that ties the organization’s tech-for-impact model directly to the Greater Phoenix communities. Founded in partnership with GPEC, the Maricopa Association of Governments, ASU and the Institute for Digital Progress, The Connective is Greater Phoenix’s smart region consortium. Although launched as recently as 2019, the program already has been honored internationally for its groundbreaking approach to finding sustainable solutions to public technology challenges.

Enhancing profile PEI is increasing Arizona’s profile in the national economy across all industries but its impact on the technology community has been the most substantial. From workforce development to emerging technology and R&D, PEI is a key driver of Arizona’s continued technology trajectory and dominance. To follow PEI’s journey building pathways and platforms for Arizona innovators, subscribe to its YouTube channel, Inside Innovation.

Steven G. Zylstra is the president and CEO of the Arizona Technology Council.

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PARTNERSHIP FOR ECONOMIC INNOVATION

AB: What has been the biggest change to the economy you have seen in the last five years?

NG: Diversification, a maturing of the Phoenix market, greater talent acquisition and a focus on sustainability are combining to improve and strengthen the economy of the region. Here’s my observation: the one thing we know about the changes for our economy is that there is no one change or one answer; to prepare for the future we must be able to focus on and invest in multiple platforms of change to create a more dynamic economy moving forward. If we can’t muster up the capacity to become more — in more than one area — we won’t significantly advance as we must.

AB: What do you think could be a game changer for the region?

NG: We absolutely must get our P-20 education infrastructure, policy and funding determined and solidified for the long haul, and bring together all the stakeholders required for success for future generations of skilled, talented and trained workers at all levels.

CHANGING THE GAME

Here’s how Arizona’s leaders are driving innovation in ways that lift the economy’’

NEIL GIULIANO

By AZ BUSINESS

N

eil Giuliano served as mayor of Tempe — one of Arizona’s most innovative communities — for four terms, from 1994 to 2004. Since 2016, he has served as president and CEO of Greater Phoenix Leadership, the premiere organization of CEO business leadership talent in the metropolitan Phoenix region.

He also serves on the board of Partnership for Economic Innovation (PEI), which is investing in community-building technology and research and development designed to make Greater Phoenix more resilient and empower individuals to take agency over change.

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According to PEI, for every 100 technology jobs created in Arizona in 2020, 252 jobs were added across other industries, and innovation plays a big role in the growth of Arizona’s tech sector. Here is Giuliano’s take on innovation in Arizona.

Az Business: How did you first get involved in PEI? Neil Giuliano: I was approached in early 2016, as the new President and CEO of Greater Phoenix Leadership, to collaborate with GPEC on advancing the important work of PEI. The alignment is a natural one for the region’s CEO leadership.

AB: What is something about the region you think people from other markets would be surprised to learn about Greater Phoenix?

NG: The Phoenix market is not retiree driven; it’s young, aggressive, talented and ready to explode into the future.

AB: What is your vision for the potential of Greater Phoenix?

NG: We must become more aspirational, define who and what we want to become and then find a way to fund and invest in that future we desire. We can’t continue to cut our way to greatness as a state or as a region. The old saying “you get what you pay for” has been around a long time for a reason: it’s true. We need to clearly articulate what a strengthened future would look like for the region and then create a plan to make it happen. For me, that’s the opportunity we face with PEI and it’s one we need to accept and make a reality.

AB | May - June 2021 45

MARKETING

THE AGE ON INFLUENCE:

4 things to know about influencer marketing

I

results. If they have built landing pages, are collaborating with influencers on using hashtags, creating tags, they will be able to correctly attribute every sale to the post from which it originated.

Metrics like total reach, engagements and impressions can be applied to determine the strength of how these strategies influence the behavior of consumers.

Bringing influencer marketing into the performance realm can help brands identify influencers who are truly committed to making the partnership work. The results of an efficient, performance-driven influencer partnership are often evident not just in the campaign results themselves but also the strength of the brand-influencer dynamic.

Performance-based influencer marketing Over the last few years, a trend in influencer marketing has developed: performance-based influencer marketing.

In order to achieve success, brands must align influencer campaigns to strategic business goals and incorporate them into their holistic digital marketing strategy.

For years, the benchmark for measuring influencer marketing success was through clicks and likes. These tended to be more of a vanity metric and less performance based. Today, many brands are looking to influencer marketing to directly drive sales.

Today, brands can find success by providing influencers with a unique discount code and exclusive offers, affiliate links, amplifying social posts through paid efforts that include a strong call to action, as well as product collaborations to drive sales. It is critical that brands are tracking

Cultivating the brand-influencer relationship With performance-based influencer marketing in mind, brands can take advantage of the personalization stack and choose long-term influencer partnerships over one-off engagements.

Influencers will become the go-to resource brands harness to generate content at high volume and drive personalization, which supports improved engagement rates.

Through establishing longerterm relationships with influencers, brands will be able to deepen their personalization strategies and engage influencers who directly speak to their target audience. By optimizing the behavior and interests of the influencer’s followers, brands can get the attention of existing and new users. You must invest in your winners, and allow the new data acquired from each campaign to inform recruiting and influencer program scaling efforts moving forward. With each new campaign iteration, your activation will become more powerful. The relationship with your influencers will evolve and you will be able to drive revenue in ways you did not think were possible.

Jamie Reardon Marketng

nfluencer marketing is the art of connecting brands and the powerful voices of digital content creators.

This connection helps to drive authentic conversations around a product message, conclusively driving awareness and engagement. Influencer marketing provides brands with the opportunity to reach and engage audiences via individuals they rely on and trust.

As brands develop their marketing strategies, it’s important to understand the future of influencer marketing.

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Video content on the rise Video shows no signs of slowing down in 2021, having evolved into a core marketing strategy that is practiced by over 80 percent of marketers. Surveys show that 6 out of 10 people would rather watch online videos than television, proving that the role of video content is imperative to help brands connect with their audiences.

Videos continue to be dynamic media that provide consumers with a visual storytelling experience. While this form of content can be the most time consuming to create, influencers often see the most follower growth by consistently publishing new videos.

The average earned media value for every dollar spent on influencer marketing is $5.78. Combining the growth of video with the effectiveness of influencer marketing is certain to increase a campaign’s ROI. Emergence of Artificial Intelligence + Virtual Reality Many of today’s most disruptive brands are leveraging artificial intelligence and machine learnings, exploring how it can further their marketing efforts. Notable brands like Warby Parker have already jumped on board. Using their mobile app, users can “try on” glasses in their home before buying.

To fully reap the benefit of virtual reality, brands will rely on deeper data to make decisions about their campaigns, from influencer selection to campaign optimization.

All of which will continue to make finding the right influencers and influencer marketing technology to distribute and promote these disruptive initiatives so critical.

Jamie Reardon is co-founder and CEO of Find Your Influence, the industry’s first all-in-one influencer marketing solution.

Headquartered in Scottsdale, Find Your Influence has worked with more than 600 brands to execute more than 12,000 influencer campaigns.

AB | May - June 2021 47

DINING

PERFECT BLEND

STK Steakhouse separates itself from the competition with a chic atmosphere and mouthwatering cuisine

By ERIN THORBURN

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estled just off the waterfront in Scottsdale, STK Steakhouse naturally attracts anyone looking for a relaxed, outdoor dining experience with a view. But, the inviting atmosphere and laid-back ambiance of STK isn’t the only thing to draw visitors from all over the Valley. Beginning with a signature sourdough bread topped with an unimposing and delicious blue-cheese glaze, to the unbelievably fresh oysters on the half shell (which we’ll explore in further detail momentarily), STK has morsels and main dishes to satisfy sophisticated pallets, as well as anyone ready for an enjoyable meal.

While the “Steakhouse” attached to STK likely has you thinking about New York strip, filet, porterhouse, and other notable cuts (not to mention STK’s dryaged Delmonico and dry-aged bone-in strip), there is much more from which to choose. In addition to juicy, flavorful order-as-you-like steak, STK offers Maple

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Rubbed Salmon, Braised Beef Short Rib, Maine Lobster Linguini, and Roasted Lamb Rack as other must-try main menu options.

For as delectable as the main dishes are at STK, you must — if you enjoy fresh seafood — order from the Raw Bar. And here, is where we revisit the oysters on the half shell. Add a bit of horseradish, cocktail sauce, and/or a slight squeeze of lemon to accentuate these, or simply enjoy them plain (and you WILL enjoy them). Also available as part of the Raw Bar: Jalapeno Pickled Shrimp Cocktail, Alaskan Red King Crab, and Ceviche.

In addition to several enticing items on the Raw Bar, you won’t be disappointed by the selection of sides to accompany your main dishes. From Yukon Gold Mashed Potatoes, Asparagus, and Confit Mushrooms to Parmesean Truffle Fries, there’s something for everyone. But, the real star of the sides is the Tater Tots! You have to see them to believe them (hint: if

they can make marshmallows supersized, why not tots).

And, again, all of this fare can be enjoyed on an expansive patio, music playing, and plenty of people watching for all. The service, you’ll be pleased to know, is timely, friendly, and your server — if STK’s exceptional service is like our’s — will be able to recommend exactly what you’re craving, as well as notable and seasonal items from the menu.

Of course, STK has extensive offerings in cocktails and wines — from the “Cucumber Stiletto” and “Rum for the Roses” to all the bubbles, whites, rosés, and reds a wine connoisseur would come to expect. So, if — in lieu of a full meal — you want to indulge in happy hour or an evening of drinks outside with friends and family, the patio at STK awaits.

And, as dinner winds down for others, they’ll want to consider ordering “The Closer” otherwise known as “Bag O’ Donuts.”

This sweet treat features cinnamon sugar, dulce de leche, raspberry, and chocolate flavors all filled and fried to perfection.

In addition to a dinner and happy hour menu, STK Steakhouse also offers a weekend brunch and lunch menu.

STK Steakhouse Location: 7134 E. Stetson Dr., Scottsdale 85251 Information: stksteakhouse.com

3603 East Indian School Road, Suite A, Phoenix S.E. Corner of 36th St. & Indian School in the Gaslight Square Brunch Sat & Sun 9am - 3pm (Brunch Drink Specials) Dinner Wed - Fri 4pm - 9pm • Closed Mon & Tues

602.626.5050 | themarketbyjennifers.com 602.579.5327 | jenniferscatering.com

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AB | May - June 2021 49

EAST VALLEY SOUTHERN ARIZONA UPDATEUPDATE

THE ROAD TO SUCCESS Tucson powers an emerging e-commerce trade and retail distribution corridor

By AZ BUSINESS MAGAZINE

M

etro Tucson’s strategic southwest location provides easy and fast access to California, Mexico and Texas — three of the world’s largest economies.

Metro Tucson is less than an hour from Mexico, Arizona’s No. 1 trading partner, and an hour and a half from Phoenix, the nation’s fifth-largest city.

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Tucson is home to the Port of Tucson, an inland port, intermodal facility and business park that consists of 767 acres of land and more than 2 million square feet of manufacturing, warehousing and distribution space — with room to grow. The Port of Tucson, located directly on the Union Pacific main line, provides international ocean container rail service to and from the Western Hemisphere’s busiest port complex, the Ports of Los Angeles and Long Beach, as well as Mexico. Providing customs clearance on-site at the Port of Tucson allows companies to avoid delays at California ports and take advantage of lower freight costs.

Just a 45-minute drive south of Tucson on I-19, is the recently expanded Mariposa Port of Entry, one of the busiest ports of entry in the U.S. With the expansion, Mariposa boasts some of the shortest wait times on the U.S.-Mexico border. Also, a $134 million project is currently under construction to further improve the flow of commercial truck traffic at the port of entry.

This, combined with assets such as I-10 and Tucson International Airport, position the region as a key hub in the U.S.-Latin America trade corridor.

In recent years, big names have bet on Tucson for distribution operations, including Target.com, Amazon and HomeGoods. As COVID-induced supply chain disruptions prompt companies to rethink their logistics networks, Tucson continues to be a strong option as a strategic logistics hub. With more than 150 transportation and logistics providers, Tucson area businesses can serve over 34 million people within a 500-mile radius and over 55 million people within a 1,000-mile radius.

KEY EMPLOYERS AMAZON: Amazon has continued to experience success and further expand in Tucson since the opening of its 855,000-square-foot fulfillment center in May 2018, hiring over 1,500 employees. “We have found a network of support from community leaders to statewide officials, a dedicated workforce and fantastic customers,” said Mark Stewart, former vice president of Amazon’s North America Operations. “We’re excited to continue innovating in a state committed to providing great opportunities for jobs and customer experience.” The company has since built a $4.3 million “Last Mile” auxiliary distribution site for independent contractors and flex drivers to load up goods and gadgets for delivery.

TARGET: Target operates a 975,000-square-foot Tucson warehouse, one of three in the country dedicated solely to filling customer orders placed through its website. The Target.com Fulfillment Center has over 400 employees and was the company’s first center built from the ground up to Target’s specifications.

HOMEGOODS: In 2015, HomeGoods chose to locate a new western distribution center in Tucson. Established in 1992, HomeGoods is an off-price retailer and currently operates over 500 stores across the country. The 800,000-square-foot HomeGoods Tucson distribution center sits on 100 acres and services the company’s growing network of HomeGoods stores in the Southwest and Western parts of the U.S. In 2021, HomeGoods expanded its footprint in Tucson with the lease of additional warehouse space in the Aero Business Center (formerly AB | May - June 2021 51

SOUTHERN ARIZONA UPDATE TAKING OFF: In October 2020, Tucson International Airport broke ground on a new $300 million airfield improvement project. (Provided photo)

occupied by Pella Windows & Doors). With approximately 900 employees, HomeGoods is estimated to have an $873 million economic impact to the region.

THE HOME DEPOT: Leasing activity at the Harsch Investment Properties’ new 157,000 square-foot industrial building at Tucson Airport Distribution Center has been strong. Harsch recently signed a 10-year lease with Home Depot, taking up 78,750 square feet in distribution space. Additional activity includes the permitting process for a 229,000 square-foot building addition to the Tucson Airport Distribution Center property located on the corner of Country Club Road and Elvira Road, and the design phase of a 150,000 square-foot building addition right next to the Home Depot site.

KEY REGIONAL ASSETS Tucson International Airport (TUS) Tucson International Airport is an ideal business location for e-commerce with more than 5,000 acres of developable land. The Tucson International Airport employment zone supports more than 43,000 jobs and includes notable employers such as FedEx, HomeGoods, Chamberlain, American Tire Distributors, Supply One, Old Dominion Freight, DHL, Raytheon Missiles & Defense, and Bombardier.

The Tucson International Airport offers: • 24/7 CBP processing (only airport in Arizona) • More than 5,000 developable acres, both airfield and nonairfield access at TUS • Direct access to two major highway systems • I-10 – one of three cross country freeways and only “all weather” interstate • I-19 – 60 miles to Mexico border • No real property tax for tenants • Expedited internal TUS plan review and permitting Port of Tucson The Port of Tucson, located directly on the Union Pacific main line, provides international ocean container rail service to and from seaports in California and Mexico up to five days a week.

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With its ability to clear customs on-site, the Port of Tucson allows companies to avoid delays at the Ports of Los Angeles and Long Beach and take advantage of lower freight costs by avoiding over the road transportation. Businesses operating at the Port of Tucson include Amazon, Biagi Bros and Kalil Bottling.

The Port of Tucson offers the following logistics solutions: • Located on 767 acres, designated as ‘Shovel Ready’ by City of Tucson and Pima County • O ver 2 million square feet of manufacturing, warehousing, and distribution buildings with plenty of space to grow • 50,000 feet of working rail track with intra-plant switching services • Federally designated and activated Foreign Trade Zone Southern Arizona Logistics Education Organization (SALEO) The Southern Arizona Logistics Education Organization (SALEO) is designed to educate, promote and grow the transportation and logistics industry in the Arizona-Mexico region. SALEO helps with curriculum development for logistics and supply chain management studies which has been adopted

by Pima Community College, Cochise College, and Arizona Western and has been articulated into advanced degrees at Northern Arizona University and University of Arizona South.

SALEO supports regional economic development by working with industry leaders, the chambers and various economic development entities to stay current and help provide direction for companies in Southern Arizona and Mexico.

Foreign Trade Zones (FTZs) Transportation, logistics and e-commerce companies are drawn to Southern Arizona’s infrastructure which includes their ability to capitalize on savings through utilizing Foreign Trade Zones (FTZs). As FTZs are considered outside the U.S. Customs territory, goods received into FTZs are generally not subject to duties, tariffs or quotas until, and if, they leave the zone. Key employers like Target.com and HomeGoods utilize these benefits and savings for their fulfillment/distribution centers.

TRANSPORTATION AND ROAD IMPROVEMENTS Tucson International Airport’s Air Safety Enhancement (ASE) Program In October 2020, Tucson International Airport broke ground on a new $300 million airfield improvement project. The Airfield Safety Enhancement (ASE) program will transition the airfield into a new era of safety and provide redundancy with a new 150feet wide by 11,000-feet long second parallel runway, along with new taxiways that will serve the Southern Arizona region for decades into the future.

“When there is a group of 40-50 stakeholders, who can collaborate and reach a mutually-beneficial outcome for the airport and the community, you know you have a successful project,” said Tucson Airport Authority President and CEO Danette Bewley. “The ASE Project positions TUS [Tucson International Airport] for the future, which benefits the region.”

The ASE Project provides a unique opportunity for companies looking to grow their business in Southern Arizona. With increased capacity and safety, businesses will be able to capitalize on the additional runway space for their company needs.

SOUTHERN ARIZONA UPDATE I-19/Mariposa Interchange A new $134 million project by the Arizona Department of Transportation will further reduce wait times for the mass of trucks and vehicles entering I-19 from the Mariposa Port of Entry. It also includes widening three miles of SR 189 from north of the Mariposa Port of Entry to the intersection with Grand Avenue and a new roundabout at SR 189 and Target Range Road.

Completion of the project is set for Fall 2021.

College of Management is a nationally recognized school, ranking number 21 for public undergraduate business programs by U.S. News & World Report, 2021. The OSCM major focuses on teaching students business process re-engineering, better quality, better customer service, time-based competition and supply chain management.

Norton School of Retailing and Consumer Science (RCSC) The Norton School of Retailing and Consumer Science RCSC program provides world-class education on the business of TALENT PIPELINE retailing by integrating excellent instruction with cutting-edge Pima Community College (PCC) Logistics and Supply Chain research on consumer behavior and retail management. Graduates Management Pima Community College provides a comprehensive foundation from the program are capable supply chain/logistic managers able to work with external partners, including product vendors and for students to learn fundamental principles of logistics and third-party logistics companies, to ensure efficient flow of product transportation, as well as skills in inventory control, warehouse from manufacturer to store and fulfillment centers. Many go on to management, business and supervision. Students enrolled in have careers with leading organizations such as Amazon, Target, the program benefit from PCC’s partnerships with more than 85 The Home Depot, Walmart and many others. educational and governmental institutions and more than 300 business and industry partners helping to shape the skillsets Arizona State University (ASU) W. P. Carey School of Business, required of graduates.

Supply Chain Management The W. P. Carey School of Business, Department of Supply University of Arizona (UArizona) Chain Management is consistently ranked Top 5 nationally for Eller College of Management, Operations & Supply Chain undergraduate and graduate programs by U.S. News & World Report.

Management (OSCM) Arizona State University’s research advances knowledge in global The University of Arizona’s Operations & Supply Chain supply chain management while focusing on issues of practical Management (OSCM) major (through the Eller College of Management) focuses on preparing students to meet the demands importance. ASU’s faculty is globally recognized for expertise in procurement, supply management, operations management, logistics of transportation/logistics/e-commerce companies. The Eller and supply chain performance optimization.

RECENT SOUTHERN ARIZONA ECONOMIC DEVELOPMENT SUCCESSES Catholic University of America: The Catholic University of America opened its first satellite campus last fall in a unique partnership with Pima Community College.

COMSovereign Holding Corp.: COMSovereign Holding Corp. announced manufacturing operations to open in Tucson, creating 300 jobs and a total economic impact of $438 million.

Distant Focus: The firm has relocated its headquarters to Tucson from Illinois to take advantage of the region’s strengths in optical sciences.

DoorDash: DoorDash announced it will establish DashMart service in Tucson. DashMart is a new type of convenience store, offering household essentials and local restaurant favorites to customers’ doorsteps.

Modular Mining: Modular Mining, the global leader in the delivery of real-time, computer-based mine management solutions, unveiled its new Customer Experience Center during a ribbon cutting ceremony in January 2020.

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Nanomoneo: After a competitive, multi-state process, Nanomoneo, a biotechnology instrument company, announced that it selected the University of Arizona Center for Innovation in Tucson for its new applied research operation.

PVB Fabrications: The company announced plans to expand its headquarters in Marana. PVB has purchased 10 acres on West Tangerine Road and is planning the construction of a new corporate headquarters to consolidate operations into one location.

Sandvik Materials Technology: Sandvik announced plans to expand its operations of precision medical wire and wire-based components to Tucson.

Verifone: Tucson welcomed Verifone with the announcement of a new customer service and tech support operation, bringing 168 jobs and a total economic impact of $174 million over the next five years.

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SOUTHERN ARIZONA UPDATE

FULL SPEED AHEAD Southern Arizona is accelerating an advanced manufacturing ecosystem

By AZ BUSINESS

A

dvanced manufacturing in Tucson and Southern Arizona is a growing segment of the local economy. The region is home to many companies across a variety of industries, with robust manufacturing operations such as Leonardo Electronics Inc., Roche Tissue Diagnostics and CAID Industries.

These companies continue to find success with a business-friendly operating environment, a skilled workforce that has advanced manufacturing skills from leading educational institutions, and access to a comprehensive logistics network.

The Tucson advanced manufacturing ecosystem is supported by access to educational institutions, like the University of Arizona and Pima Community College, that have created customized workforce training programs to support existing and new companies. Additionally, the region has a robust transportation and logistics network, which includes one of three crosscountry freeways, an inland port, and a freeway that connects to one of the largest ports of entry for commercial products in the U.S. These strengths, coupled with the low cost-of-doing business, increasingly competitive incentive programs, and lack of natural disasters make the Tucson region a top location for companies looking to expand or relocate advanced manufacturing operations.

Some of the leading technology and advanced manufacturing companies in Tucson include: Roche Tissue Diagnostics: Roche Tissue Diagnostics (RTD), with more than 1,500 employees at their Oro Valley facilities, is the global market leader and innovator of tissue-based diagnostic solutions for patients and anatomic pathology labs, revolutionizing cancer diagnostics worldwide through stateof-the-art technologies rooted in testing automation. A leader in advanced manufacturing, RTD is digitalizing its operations processes to effectively utilize data and analytics to assure quality, reduce waste and create efficiencies for the benefit of patients worldwide. About two dozen initiatives are in the works with the goal of creating a fully connected digital plant by 2025.

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Leonardo Electronics Inc.: Leonardo Electronics Inc. (LEI), with nearly 200 employees at their Marana site, engineers and manufactures high-power lasers and integrated systems platforms for the defense, security, medical, and industrial segments. LEI’s expertise enables the development and deployment of complex custom turn-key solutions for use in a broad range of laser and electronic applications.

CAID Industries: CAID Industries, a division of Samuel, Son & Co. employs more than 250 at their Tucson operations. CAID offers vertically integrated solutions, that span from engineering, design and automation to manufacturing and maintenance services across a variety of industries, including aerospace, healthcare, automotive, and consumer products. Learn more about CAID Industries online.

Some of the education advantages for Southern Arizona advanced manufacturing companies include: • Pima Community College is constructing a Center of Excellence (CoE) in Applied Technology. The complex will comprise cutting-edge spaces where student-learners and incumbent workers will learn skills and techniques to excel in advanced manufacturing and automotive jobs. The Advanced Manufacturing building is scheduled to open in summer 2022.

• Pima Community College was awarded a $4.23 million U.S. Labor Department grant to lead Arizona community colleges and industry partners to develop a new model for manufacturing apprenticeship programs. The program will work with industry partners to develop apprenticeships that blend classroom and onthe-job experience, providing participants industry certifications.

• The Arizona Advanced Technology Network helps provide employers with an educated talent pipeline with the skills needed in a rapidly expanding market. Pima Community College, along with two other Arizona Community College districts, partnered to develop a unified, industry-recognized curriculum specifically designed to teach the skills needed for high-paying, high-tech advanced manufacturing jobs.

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AZBIGMEDIA.COM/AWARDS-EVENTS/

2021

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NOMINATIONS ARE OPEN THROUGH JUNE 18, 2021.

azBIGmedia.com 602.277.6045

AB | May - June 2021 57

ARIZONA COMMERCE AUTHORITY

DECADE OF DYNAMIC DIRECTION The Arizona Commerce Authority celebrates a milestone of groundbreaking economic impact

By ERIN THORBURN

Ten years ago, Arizona was struggling under devastating job and revenue losses as one of the hardest-hit states by the Great Recession.

“We were in a position where we were kind of running in mud,” says Jerry Colangelo, former owner of the Phoenix Suns and Arizona Diamondbacks. “We weren’t making any progress.

Using the sports terminology that I’m so accustomed to, we needed a new game plan.”

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Central to the plan that Arizona leaders were trying to formulate was going to be an effort not just to balance the budget, but to really reset the economy.

“There was thought back then towards long-term,” says Roy Vallee, former chairman and CEO of Avnet. “How do we create an economic growth for this state that is sustainable, that would allow Arizona to achieve its potential?”

Central to that plan more than a decade ago was the creation of the Arizona Commerce Authority (ACA). Today, thanks in part of the efforts of the ACA, Arizona’s economy is diversified, with more jobs in manufacturing than construction, our startup ecosystem is attracting global attention, and our state is competing at the highest level for new jobs and expansions.

“We knew that the state needed a strong agency that could serve business statewide to make sure that they were helping them grow,” says Eileen Klein, former president of the Arizona Board of Regents. “We needed to foster the development of new business, and really help people who were innovators, take their ideas and move them to market more quickly.”

This transformation did not happen by accident. In the midst of that downturn, leaders from government, business, universities and more came together to reimagine our state’s economy — with a focus on attracting and growing more highvalue export and tech-based industries.

That effort resulted in the signing of legislation to establish the Arizona Commerce Authority on February 17, 2011.

Since the ACA’s creation in 2011, the agency has successfully won more than 950 competitive projects from companies that have committed to creating just more than 191,000 projected new Arizona jobs and investing $33.8 billion in our state — far exceeding agency goals.

“Over the last 10 years, it’s been so rewarding to see Arizona transform into a hub for innovation with a diverse, thriving economy,” said Sandra Watson, president and CEO of the Arizona Commerce Authority. “We’ve seen tremendous success not only in attracting and retaining companies in high-value industries, but in helping our early-stage companies commercialize ground-breaking technologies that are changing the world.”

Thank to the efforts of the ACA, Arizona has evolved into an environment that AB | May - June 2021 59

ARIZONA COMMERCE AUTHORITY

KIRK ADAMS

JERRY COLANGELO

encourages bold ideas and facilitates innovative solutions, and the state is perfectly positioned to lead in trends that are changing the way we live and conduct business.

“The ACA was super smart in going after strategy that would bring export industries into the state,” says Dawn Grove, corporate counsel for Karsten Manufacturing Corporation and immediate past chair of the Arizona Manufacturers Council. “It’s the magnet that everything else grows from.”

According to those close the the ACA, the threshold moment was Super Bowl weekend of 2015, when Arizona hosted the championship game that saw the New England Patriots defeat the defending Super Bowl champions Seattle Seahawks.

“Over that weekend, we negotiated a $2 billion investment from Apple and it’s only accelerated,” says Kirk Adams, who served as the 50th speaker of the Arizona House of Representatives from 2008 to 2011.

Today, Grove points out, Arizona has more jobs in manufacturing than construction and that spells good news for Arizona’s economy.

There are so many people who have given their time and effort over the last decade to get us here,” Watson says. “I’m grateful to all our current and former board members, our talented team, many statewide partners, and Governors Ducey and Brewer for their tireless support and leadership. The next 10 years holds incredible promise for Arizona. While we have much to celebrate, we are dedicated to continually raising the bar and enhancing Arizona’s competitive position in the global economy.”

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DAWN GROVE

EILEEN KLEIN

ROY VALLEE

SANDRA WATSON

ECONOMIC WINS

As part of its 10th year anniversary, Arizona Commerce Authority embraces a number of economic victories — one of which includes the establishment of 315 company headquarters. This robust collection of businesses span a wide range of industries, which include aerospace and defense, technology and innovation, bioscience and healthcare, business and financial services, film and digital media, and manufacturing. Here are a few of the major wins in the Arizona Commerce Authority’s first 10 years: Accelr8 Technologies Corporation AeroGuard Flight Training Center Align Technology Apex Tactical Specialties, Inc. Benchmark Electronics Capco Labs Carlisle Companies, Inc. Carvana Caterpillar Inc Clear2There Comsovereign Holding Corp.

CP Technologies Deliver-EZ, LLC. (HQ) Distant Focus Corporation DLS Don Zavis & Associates Empereon-Constar FabricTech 2000, LLC Flex Technology Group Footprint Geoworld SRL GlobalTranz Enterprises H.E.R.O.S. Inc. Hexagon Mining InEight, Inc. Isagenix International LLC Knight Transportation, Inc KP Aviation Mister Car Wash Modular Mining Systems

MST Solutions Mt Baker Vapor LLC Myndshft Technologies, Inc. Nikola Motor Company On Q Financial Orbital ATK, Inc. Paladin Data Corporation Paragon Space Development Corp Plexus Worldwide PMG Companies Preferred Home Health Care PVB Fabrications RJR Technologies, Inc. Rogers Corporation Silao Foods Tortilleria Solar Junction Corp.

Solera Health, Inc. SurchX SW Bakery Operations Group Taronis Technologies TGen Titan LED, Inc. Torden Total Airport Services Triax Industries, LLC Ulthera, Inc Universal Electronics, Inc. URSA Information Systems, Inc. Zivelo Zummit Plastic

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ARIZONA COMMERCE AUTHORITY

WINNING GAME PLAN

Here’s how the Arizona Commerce Authority has sparked Arizona’s economy and how it plans for an even brighter future

By ERIN THORBURN

A

s the Arizona Commerce Authority (ACA) reaches an important milestone — 10 years as a key economic driver for the state — there is much to honor and celebrate.

What began in 2011 as a collaborative public-private partnership composed of leaders in local government, business, and universities has become a leading economic development agency for Arizona. This decade-long transformation has generated hundreds of employment opportunities and billions in capital.

The accomplishments of the ACA have not gone unnoticed, receiving a nod from Gov. Doug Ducey, who aptly praised the organization, saying, “I congratulate Sandra Watson and everyone at the ACA for their incredible record of results. With a more diversified economy and high-tech industries in the state, we’ve seen greater prosperity, higher wages, and more opportunity across the economic landscape for all our citizens. We’re only just getting started and I look forward to continuing 62

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to work with the ACA to capitalize on Arizona’s many advantages going forward.”

To help commemorate the ACA’s 10th anniversary, Az SANDRA WATSON Business magazine sat down with Sandra Watson, president and CEO of the Arizona Commerce Authority, to discuss the overwhelming wins of the past, why the organization has been so successful, and what lies ahead for the next decade and beyond.

Az Business: What are some of the accomplishments, challenges, and milestones of the Arizona Commerce Authority you’d like to share?

Sandra Watson: We’re very proud of the results we’ve been able to achieve on behalf of Arizona. Since 2011, the ACA has won more than 950 competitive projects with companies that have committed to creating over 191,000 projected new

Arizona jobs and investing $33.8 billion in our state. This translates to new, high-value career opportunities for our residents and vibrant, healthy communities. At the end of the day, our work is about helping Arizonans and continuing to move our state forward.

AB: Celebrating its 10th anniversary is a testament to the diligent efforts and work of the ACA throughout the years.

Can you share what makes this milestone significant?

SW: Over the last 10 years, it’s been so exciting to see Arizona transform into a globally recognized hub for innovation with a diverse, rapidly growing economy.

Ten years ago, Arizona was struggling under devastating job and revenue losses as one of the hardest-hit states during the Great Recession. Today, our economy is diversified across several high-tech industries, with more jobs in manufacturing than construction. And, our startup ecosystem is attracting global attention and our state is competing at the highest level for economic development projects.

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ARIZONA COMMERCE AUTHORITY AB: What are some of the future goals of the ACA? SW: Our focus on our mission to grow Arizona’s economy through the creation of high-quality jobs for our residents has never shifted. As we look to the future, we remain dedicated to supporting businesses of all sizes statewide, leveraging our strengths in emerging technology, and advancing Arizona’s global competitiveness.

AB: What makes the ACA an ongoing unique and valuable fixture to the state?

SW: The ACA is Arizona’s leading economic development organization and the only one with a statewide focus. In addition, our unique, publicprivate structure creates an innovative, comprehensive approach to economic development, bringing together the private sector, academia, and elected officials. This collaborative model has proven effective in building and maintaining strong economic momentum in our state.

When the Arizona Commerce Authority was conceived 10 years ago, it was with

the future in mind. The Great Recession highlighted the need for a new economic vision for the state, one that would be overseen by the best minds in the private sector and equipped with the tools needed to compete on a global scale. That idea became the ACA and we’ve seen the success of this model over the last decade.

Today, the ACA’s role at the intersection of government, the private sector, academia and more is essential.

Maintaining Arizona’s competitiveness for high-tech jobs requires a unified approach, one in which industry needs, education curriculum, workforce training and more are aligned. The ACA brings all those entities together.

AB: What are some of the successes ACA has shared with other local organizations?

SW: Arizona is recognized for its streamlined approach to economic development, with state, regional and local partners all working closely together to ensure an excellent, seamless experience for companies doing business in our state.

Each organization brings key resources to

the table to highlight a region’s strengths and assets. We’re grateful for our many statewide partners and have been fortunate to work with them on projects large and small over the past 10 years.

These partnerships will continue to be crucial going forward.

AB: What do you find most satisfying in your role with the ACA? SW: It’s been incredibly rewarding to witness the shift in Arizona’s economy from being largely reliant on growth and new people to one centered around technology, manufacturing and other high-value industries. Along the way, we’ve not only focused on the business attraction side of things—the large announcements that get lots of headlines—but also empowering our existing Arizona-based companies and startups. Arizona’s earlystage technology companies are competing successfully with companies from California, Boston, New York, and around the world. They’re pioneering innovations that will improve people’s lives and help solve global challenges.

ARIZONA COMMERCE AUTHORITY WHAT IT IS: The Arizona Commerce Authority (ACA) is the state’s leading economic development organization with a streamlined mission to grow and strengthen Arizona’s economy. The ACA uses a three-pronged approach to advance the overall economy: recruit, grow, create – recruit out-of-state companies to expand their operations in Arizona; work with existing companies to grow their business in Arizona and beyond; and partner with entrepreneurs and companies large and small to create new jobs and businesses in targeted industries.

MANAGEMENT: The ACA is overseen by a prestigious public-private sector board of directors bringing together industry, academia and government. Chaired by Arizona Governor Doug Ducey, the board is comprised of the state’s most prominent private-sector business leaders, university and community college presidents, and elected officials.

STAFFING: The ACA’s executive management team drives the organization’s day-to-day operations, ensuring it maintains focus on the recruitment of quality companies and jobs to the state of Arizona. This team brings together the best and brightest in economic development, management and communications.

INFORMATION: azcommerce.com

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STAYCATIONS

HOME SUITE Here are some of Arizona’s best staycation options for a year when we all need a vacation

By MICHAEL GOSSIE

I

f there was ever a year we all deserved a vacation, this is the year.

Arizona is home to some of the world’s most fantastic pools, luxurious spas, romantic retreats, spectacular golf courses and best restaurants.

So if you need a summer getaway — and don’t we all after suffering through a global pandemic? — you can stay in Arizona, support local businesses, and save money at the same time.

Forget about concerns over flying out of state because many of Arizona’s award-winning hotels and resorts offer summer specials that are designed specifically for local residents who

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want a staycation to get away from it all. The best part about experiencing Arizona’s best resorts in the summer is that many offer great deals and low rates.

Here are some of the best staycation options for 2021.

ADERO Scottsdale, an Autograph Collection hotel The deal: ADERO Scottsdale is an invigorating escape inspired by the living elements of the Sonoran Desert, and the region’s only Dark Sky Zone resort. Book the “Staycation in Style” package and receive a 20 percent discount at the resort’s onsite

Arizona Grand Resort & Spa The resort: The residential style at Arizona Grand provides guests with a true “home away from home” experience. Nestled at the base of America’s largest urban park and wilderness preserve, Arizona’s only AAA Four Diamond all-suite resort features spacious one- and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await.

How to book: arizonagrandresort.com

Mountain Shadows The deal: With the 4th Night Free offer, stay three nights and get the fourth consecutive night free.

How to book: Use the code STAY34THFREE at mountainshadows.com, or by calling 855-485-1417.

HOME restaurant CIELO, free valet parking, and late check-out.

How to book: Use code ZJL when booking at aderoscottsdale.com Amara Resort and Spa The deals: With the “Last Night Is On Us” package, guests booking stays of four or more nights will receive the last night of their trip for free. Valid for stays from June 1 -Aug. 31. Starting rate is $199 per night. With the Midweek Motivation package, guests booking stays of two or more nights will enjoy up to 25 percent off the best available rate, a $50 resort credit for use at the award-winning Amara Spa or SaltRock Southwest Kitchen, and access to the resort’s classroom space and work lounge that is part of the Work From Here, Learn From Here program.

Starting rate is $199 per night.

How to book: amararesort.com/offers

Boulders Resort & Spa Scottsdale The deal: Take a pause from everyday life and escape to pure tranquility. Treat yourself to spa pampering, world-class golf and sumptuous cuisine while enjoying a beautiful sunset. The “ReTreat Yourself” package includes private Casita accommodations, $50 dining credit per night per person and unlimited fitness classes at the legendary spa. Cost is $214 per night.

How to book: Call 480-488-9009 or visit theboulders.com Delta Hotels by Marriott Phoenix Mesa The deal: Spread out this summer when you reserve the “Family Vacation Getaway” at Delta Hotels by Marriott Phoenix Mesa.

Reserve one room and then get the second room at half off so that you and the kids have your own space. Second room must be reserved at the same time as first room. Available through September 30, 2021.

To book: Go to marriott.com/phxde and use promo code ZJL Fairmont Scottsdale Princess The resort: Plan your escape and discover why the Fairmont Scottsdale Princess is one of the best destinations in Arizona. Featuring elegant accommodations, exciting onsite activities, first-class amenities and impeccable services, the resort seamlessly blends desert magic with modern luxury. Bliss out with a spa odyssey. Leave the hustle and bustle behind in favor of six Insta-friendly swimming pools and feast on farm-fresh cuisine that’s crafted with undaunted creativity.

How to book: scottsdaleprincess.com Hermosa Inn The deal: The Hermosa Inn, a AAA Four Diamond hotel nestled in the heart of Paradise Valley, offers its popular “Summer in Paradise” getaway from May 18-Sept. 13, 2021. With weekday rates (Sunday-Thursday) starting at $169 and weekend rates (Friday-Saturday) starting at $189 (plus tax and resort fee), this getaway includes overnight accommodations, valet parking, two drink tickets upon arrival, $25 daily food and beverage credit, daily poolside treats, upgrade upon arrival based on availability and early check-in/late check-out, based on availability.

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S P OT L I G H T O N A R I ZO N A S TAY C AT I O N S : S P EC I A L A D V E R T I S I N G S EC T I O N

TALKING STICK RESORT THE STAYCATION: Talking Stick Resort’s Summer Playcation is Arizona’s ultimate summer hotel package where play all day and night extends beyond property doors. The resort’s ultimate summer getaway is for guests of all ages to play in any style they choose. Guests can escape the heat and experience a world of gaming on the casino floor, indulge in exquisite dining options, make a splash in one of the resort’s three luxury pools, play at one of the top-rated golf clubs in Scottsdale, and travel to numerous local businesses for endless fun and entertainment for the whole family. Talking Stick Resort’s annual Playcation getaway features the lowest room rates of the year, starting at $109 per night, including $25 food and beverage credit.

ADDED FUN: As part of the package, Talking Stick Resort has partnered with local businesses inside Talking Stick Resort Entertainment District including, Top Golf, OdySea, Butterfly Wonderland, iFly and Octane Raceway, Mavrix, Velocity VR and more venues for a discounted price. Between non-stop gaming action, luxury accommodations and extraordinary entertainment options, the resort’s summer Playcation has it all.

HOW TO BOOK: Call 866-877-9897 to make a reservation, today!

AVAILABLE: The Summer Playcation Package is available from May 15 to Sept. 6.

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STAYCATIONS

Hotel Valley Ho The deal: In honor of its 65th anniversary, the hotel is offering the 65th Anniversary Package all year long.

Snag a room for just 65% of prevailing rates every Sunday through Thursday night (a 35% savings). Plus, enjoy dining discounts, welcome drinks, and a room upgrade upon arrival (based on availability).

How to book: Use the code CELEBRATE65 at hotelvalleyho.com

Hyatt Place Page/Lake Powell The deals: Hyatt Place Page/Lake Powell offers several deals for summer fun: • Hyatt Stay & Paddleboard Package with rates from $210 per night. Soak up the sunshine and squeeze in some exercise on the sparkling waters of Lake Powell with this package that includes accommodations in a standard guest room; and a paddleboard excursion for two hosted by Big Orange Jeep Tours with equipment including life jackets and I-Rocker inflatable, stand-up paddleboards provided.

• Hyatt Stay & Epic Adventure Package with rates from $310 per night). Enjoy everything you need to have an epic adventure around Lake Powell with this package that includes accommodations in a standard guest room; a Canyon & Cliffs UTV Tour hosted by Epic Adventure Rides, which guides guests across the desert trails, sandy washes, sand dunes and red rock sandstone of the Grand Stair Escalante National Monument.

• Hyatt Stay & Off the Beaten Path Package with rates from $150 per night. Explore the backcountry of Page, Arizona, and some of the city’s best hiking trails and hidden gems with this package that includes accommodations in a standard guest room; a map guide to scenic and secluded hiking locations nearby; and a picnic lunch for two packed with sandwiches, whole fruit, chips, granola bars and water.

How to book: hyatt.com/en-US/hotel/arizona/hyatt-placepage-lake-powell/pgazp/offers Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch The deal: It’s the summer we’ve all been waiting for! Build sand castles on the beach, splash around in 10 interconnecting pools and race down our 3-story waterslide. Create your own space for fun in the sun. Keep it simple, kids eat dinner free and play golf free with each paying adult. Summer memories to last a lifetime.

How to book: hyatt.com or 480-444-1234

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JW Marriott Phoenix Desert Ridge Resort & Spa The deals: Set on 316 acres of sweeping Sonoran Desert, JW Marriott Phoenix Desert Ridge Resort & Spa embodies all things luxury, recreation and rejuvenation. The resort will offer the following staycation deals for the perfect desert summer staycation: • Sunny Days, Longer Stays Package: Guests can book three nights and receive the fourth night free to spend extra time soaking up the sun while enjoying the property’s five pools, lazy river, tranquil Revive Spa, Wildfire Golf Club, 17 pickleball courts, an assortment of dining options, and lush grounds for exploring and desert lounging. Use promo code D3Q when booking online. This package is valid for stays from May 15-September 15, 2021.

Splash into Summer Package: Splash into one of the resort’s five glistening pools and enjoy a $50 resort credit good for food and beverage, spa, golf, pool or pickleball, plus a waived resort fee (value of $198). Use promo code SPJ when booking online. This package is valid for stays from May 16-September 15, 2021.

How to book: hotel-deals.marriott.com/arizona-phoenix JW Marriott Scottsdale Camelback Inn Resort & Spa The deals: Set on 125 acres of Sonoran Desert terrain in affluent Paradise Valley, JW Marriott Scottsdale Camelback Inn Resort & Spa embodies the spirit of the Southwest with its peaceful desert setting, private grounds for hiking and meditation, and more. The Casitas & Ritas Package will offer two handcrafted margaritas each night, a $50 resort credit (good for food and beverage, spa, golf, and tennis) and accommodations in a resort casita, featuring a private garden patio or balcony to rejuvenate under the desert sun. Rates starting at $179. Available May 15-September 15, 2021 How to book: Use promo code ES1 in the corporate/promotional code box when making your online reservation, or call 800-228-9290.

We-Ko-Pa Casino Resort The deal: Chill out this summer at the We-Ko-Pa Casino Resort, where you can try your luck with state-of-the-art gaming, bask in luxurious accommodations, relax in the pool and spa, tee off at We-Ko-Pa Golf Club, or take in a fun outdoor activity at Fort McDowell Adventures. Summer Staycation deals start as low as $99 and includes a guest room, $10 food and beverage credit, $20 casino free play per stay for new Fortune Club members, and a waived $29 resort fee.

How to book: wekopacasinoresort.com or 480-789-4957 and use code WKPSUM1 for a one-night stay and WKPSUM2 for a two-night stay.

Mountain Shadows The deal: With the 4th Night Free offer, stay three nights and get the fourth consecutive night free.

How to book: Use the code STAY34THFREE at mountainshadows.com, or by calling 855-485-1417.

Quintero Golf Club The deal: Quintero Golf Club offers guests six luxury condominiums located right on the golf course, fit with everything you need for a carefree and relaxing staycation. The stay and play packages can range from $300-$600 per player for a foursome depending on the season, amount of golf and nights stayed.

How to book: To book a condo, visit quinterogolf.com/golf-coursevacation-rental-phoenix/ or email emily.wulzen@troon.com Royal Palms Resort and Spa The deal: Back by popular demand is the iconic resort’s Fee Free Summer stay package. With rates up to 50 percent off from peak season starting at $259 per night, the two-night minimum stay package waives the parking, resort, and pet fees and is valid April 30-Sept. 6.

How to book: royalpalmshotel.com Sanctuary On Camelback Mountain Resort & Spa The deal: Escape to an adults-only staycation at Sanctuary Resort with fresh air and gorgeous vistas of Camelback Mountain with the Arizona Residents Special. Save 15 percent off best available rates with a valid Arizona ID through Dec. 22, 2021. Offer is subject to availability and blackout dates may apply.

How to book: Book online at sanctuaryaz.com or by calling 855-245-2051.

Talking Stick Resort The deal: Starting May 15 through Sept. 6, Talking Stick Resort will offer its summer Playcation package. Rates start at $149 per night Friday and Saturday and $109 Sunday through Thursday,

and guests taking advantage of the package will score discounts at nearby destinations including Top Golf, OdySea Aquarium, Butterfly Wonderland, iFly, Octane Raceway and more. They will also receive $25 food and beverage credit. No resort fee for Arizona residents with valid ID. How to book: talkingstickresort.com The Canyon Suites at The Phoenician The deal: Embrace the sun-blissed luxury of the greater Phoenix area’s only Forbes Five Star, AAA Five Diamond hotel. Discover this exclusive, more intimate offering located on The Phoenician grounds, with rates starting at $285 per night for a guestroom, and $385 per night for a suite. Valid: May 9-September 10, 2021 How to book: Call 480-941-8200 or visit canyonsuites.com The Phoenician The deal: Experience every degree of luxury this summer at the AAA Five Diamond Phoenician. Rates start at just $199 per night, complemented by a $50 nightly resort credit. Valid: May 9-September 10, 2021 How to book: Call 480-941-8200 or visit thephoenician.com

Whispering Creek B&B The deal: Go to Sedona and find your adventure in the ultimate place for social distancing. Whispering Creek B&B is a charming bed and breakfast with great views located only five blocks from uptown Sedona. Stay three nights and get the fourth night for free.

How to book: whisperingcreekbnb.com The Wigwam – Litchfield Park, AZ The deal: Treat yourself to a well-earned getaway, with The Wigwam’s special offer for Arizona locals. Stay close to home an experience an unforgettable staycation at The Wigwam with discounts up to 25 percent off. Arizona state ID must be presented at check-in. Discount is based on length of stay.

Hot to book: wigwamarizona.com or 866-976-6894.

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TRAVEL AND TOURISM

20 THINGS TO DO IN

in 2021

By MAYA LEACHMAN

O

ffering both new attractions and classic destinations, San Diego is a getaway option for those looking to enjoy a range of unique cultural experiences from art, museums and festivals, to dining, drinks and entertainment.

Enjoy the following attractions safely this year by checking ahead for visiting restrictions and safety protocols.

Explore the attractions at Balboa Park An outdoor and cultural destination, Balboa Park’s 1,200 acres house over 16 museums, performing arts venues, gardens, trails and other creative and recreational attractions. Take a tour at the Air and Space Museum, ride the historic Balboa Park Carousel, stroll through the California Native Plant Garden or visit the nearly 200-foot-tall California Tower. balboapark.org Climb the bell tower at Mingei International Museum An art and culture museum located within Balboa Park, Mingei International Museum will be reopening in summer 2021 with new galleries, an education center and multipurpose theater. The museum’s historic bell tower will be open to the public for the first time in decades. mingei.org

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Visit SeaWorld San Diego The home of world-class animal shows offers hundreds of fascinating marine animals to explore. Look forward to the new attraction, Emperor, a floorless dive coaster that will soar more than 60 mph and drop riders down a 90 degree plunge. seaworld.com/san-diego Bring the family to San Diego Zoo With more than 4,000 animals that represent over 800 species, the San Diego Zoo is a must-see in Southern California.

Look forward to the new Denny Sanford Children’s Zoo, planning to open in late 2021. The redesigned Children’s Zoo will include four ecosystems: Desert Dunes, Wild Woods, Marsh Meadows and Rainforest. zoo.sandiegozoo.org Stroll through Gaslamp Quarter The historic district known as the Heart of San Diego features shopping, dining, events and entertainment. Its website is updated with a list of open shops and dining gaslamp.org

Have an adventure at LEGOLAND With a Theme Park, Water Park and a SEA LIFE Aquarium, LEGOLAND offers more than 60 rides, shows and attractions for visitors of any age to enjoy. Wander through The Big Shop, home to the largest selection of LEGO products on the West Coast. legoland.com/california Discover the beaches With 70 miles of coastline, the beaches are San Diego’s signature attraction. Find the perfect beach, whether it be for surfing, letting the dog off the leash or building a bonfire, there are many ways to enjoy the ocean breeze. sandiego.org Explore the outdoors through San Diego’s Parks With over 20,000 acres of open space park land, San Diego is a destination for outdoor enthusiasts. You can also discover regional and developed parks, such as Presidio Park, that offers a hilltop view of Mission Bay, San Diego Bay, Mission Valley and the Pacific Ocean. sandiego.gov/park-and-recreation Find the perfect golf course With more than 90 golf courses in a variety of scenic settings, San Diego is a golfer’s paradise. Look forward to the 2021 U.S. Open, which will be held at Torrey Pines Golf Course on June 17-20, 2021. sandiego.org Admire murals in Chicano Park Declared a national landmark in 2017, the park is located in Logan Heights, the oldest Mexican-American neighborhood in San Diego. The area’s draw is not only the huge concentration of Chicano murals, but also the gardens, sculptures and festivals, all housed within an emerging arts district. chicanoparksandiego.com Wander through diverse neighborhoods San Diego offers over 100 unique and dynamic neighborhoods, each with distinctive dining, shopping, outdoor activities and culture. Find yourself oceanside, in the mountains or strolling through city streets. sandiego.org

MOST INFLUENTIAL WOMEN IN ARIZONA 2021 AWARDS

— 10TH ANNIVERSARY —

WHO’S ON THE LIST? We can’t unveil all the details just yet (sorry!) but we can say circle this date.

August 26, 2021

To learn more go to azbigmedia.com/awards-events

MOST INFLUENTIAL

WOMEN

TITLE SPONSOR

FINE JEWELRY SPONSOR

IN ARIZONA 2021

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TRAVEL AND TOURISM

NORTHERN EXPOSURE

Cool places to stay — literally and figuratively — in Arizona this summer

By ALISON BAILIN BATZ

W

hen the Valley weather outside is frightful, accommodations across northern Arizona become even more delightful. Here is a look at some of the hottest places to stay while cooling off up north this summer: Tavern Hotel Cottonwood’s entertainment epicenter is the Main Street in its Old Town. A walkable wonderland for couples, girlfriend getaways or wine tasting weekends, Old Town’s crown jewel is The Tavern Hotel. In the 1920s, the building was actually the town grocery store. Today the boutique, independent hotel is among the most charming in the Southwest. It features 41 standard rooms with hardwood floors, stone-tiled bathrooms with walk-in showers, granite counter tops, vessel sinks, high-end fixtures, 50-inch flat screen televisions and plush bedding. In the past year, they also added a pool complex that is ultra-private with the most charming of fixtures, pool house and modern-yet-retro vibe. If looking for somewhere special this summer, consider one of the hotel’s private cottages or one of the two penthouses, notably the signature Tavern Penthouse. At 2,300-square-feet and with a 180-degree panoramic view of downtown, the Tavern Penthouse is a three-bedroom, two-and-a-half bathroom slice of heaven.

Clinkscale Jerome’s Clinkscale building, which dates back to the 1800s when the region was a vibrant mining town, has been formally restored by The Haunted Group, a locally owned hospitality business known for its venues across Northern Arizona. Reopened in 2020 as the Clinkscale Hotel, Bar + Grill, the hotel portion of the property is now furnished with luxury amenities and chic design including flat-screen televisions, subway tiled bathrooms with marble floors and walk-in showers and plush bedding. Exposed brick, hardwood floors, brown leather and steel accents, create an elegant and modern vibe, rivaling even the most trendy spots in Phoenix. While staying, be sure to stop by the connected restaurant as well, which offers American-fusion cuisine with a touch of French flare, including daily brunch (with mimosas for a penny) and dinner complete with wine pairings.

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Pine Canyon Until recently, only residents of the posh Pine Canyon and their personal guests have had the chance to experience the magic within the Flagstaff luxury resort community’s gates. Through its Discovery Visit program, now a limited number of non-residents can enjoy its unique brand of high country living. The package includes two-night accommodations in one of the community’s club cabins as well as access to public areas, lounges, pools, golf, fitness center and the kids’ club. Each of the two-story cabins – just feet from our 35,000-square-foot clubhouse – has four total bedrooms, three-and-a-half baths, a full kitchen, working fireplace, dining and living areas and multiple outdoor spaces. Depending on the size of the party, Pine Canyon can make the entire cabin available, or partition off one- and two-bedroom options as well. In addition, also included is a chef’s dinner at the clubhouse or in-suite dining experience, a property tour and more.

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TRAVEL AND TOURISM Tavern Hotel

L’Auberge de Sedona

Little America Hotel The Little America Hotel is just miles from all of Downtown Flagstaff’s top attractions. The cozy, spacious hotel has been making headlines for the past few years for more than just its prime location, however. In recent years, the award-winning hotel completed a more than 75,000-square-foot interior and partial exterior renovation to update the property, initially built in the 1970s. The enhancements include the addition a modern, contemporary lobby with Southwestern flair and an impressive bar and restaurant called The Silver Pine. Even if not staying at the hotel, the restaurant’s creative cocktails, gastropub-meets-comfort-food menu and expansive patio (with heaters) that offers a view of both the stars and the 500 acres of woodlands is worth a visit.

Talking Rock As with Pine Canyon, this ultra-luxurious golf club and resort community in Prescott used to be solely for its residents and their guests. But that changes this summer with the debut of the Talking Rock Discovery Program. Developed to give visitors the chance to experience the high country high life, open spaces abound during one’s two-night stay in one of a handful newly built rustic cottages as do exclusive amenities, including a tee time on Talking Rock’s championship golf course, a chance to experience a health or wellness treatment at the spa, daily breakfast at the property’s casual Coop’s Coffee Shop, plenty of pool time, and the choice of dinner at the Talking Rock Ranch House or an in-suite dining experience.

One can do it all, or simply relax by the fire while watching stars light up the night sky.

L’Auberge de Sedona This multi-year Forbes Travel Guide award winner benefits from its prime location along Oak Creek in Sedona. The locale allows it to naturally offer bubbling brooks and lush greenery as well as views of the towering Red Rock formations above.

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resort and its daily programming, which ranges from professional photography programs and geology discussions to sunrise yoga on the lawn, duck feeding and stargazing with professional equipment. The intimate spa features only four treatment rooms, but also offers massages in private Creekside tents as well as a rich bounty of healing botanicals and fragrant herbs to customblend body care products. French-influenced, locally sourced Cress offers al fresco dining along the creek as well as cozy indoor seating that feels very farmhouse chic. Its prix fixe menu is a showcase of precision, technique and flavor all at once.

Amara Resort Intimate yet expansive – with Red Rock views for days – Amara blends modern amenities and design seamlessly with both nature and the surrounding area’s laid-back vibe. There are just 100 rooms at this award-winning Creekside respite, each ample in size and flush with amenities. Amara’s signature restaurant, SaltRock Southwest Kitchen, is one of the sneaky best spots in town, deftly showcasing Southwestern-inspired cuisine featuring fresh, light and seasonal dishes using culinary traditions and ingredients of the Verde Valley. Bonus: this summer, Amara is debuting a dedicated “Adventures at Amara” concierge team available to curate off-site, socially distanced activities for guests including open-air jeep tours, private hikes and yoga classes, golf excursions and more.

100 BEST PLACES TO LIVE AND WORK

CLIMATE CHANGE

Denise Gredler Workplace culture

Here are the elements that create a good workplace culture

D

o you know how to create a thriving culture in your workplace? It takes a solid mission, a strong vision, and an invested leadership team that understands the importance of culture.

This has been the foundation from my early corporate days in leading and building a dynamic culture and HR programs for a number 12 Fortune 100 Best Companies. For the last 20 years, I have continued to share this message.

It all begins with trust First, employees have to trust the management team and their supervisors.

They must respect the decisions and advice of their superiors. This is an essential aspect of culture.

According to research, 83 percent of employees at the 100 Best Companies said management’s actions match its words, versus 42 percent of employees at the average workplace, according to Great Place to Work.

Second, managers have to trust their employees. This is critical in a society that is trending more towards remote work and flexible working schedules. It’s necessary to feel trusted, as an employee, that you are capable and dependable. This mutual trust enforces individual and business goals.

Commitment to mission/vision is vital It’s vitally important to hire team members committed to the company’s

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vision. The team should be excited to fulfill the mission through their specific responsibilities.

At one point in time, it became common to use the term “culture fit.” While this phrase makes sense and is a good sentiment, instead, hire for a “culture add.”

These hires will diversify the team and expand the potential for success.

“Hiring for culture fit can lead to homogenous company cultures. While employers believe “culture fits” move faster when executing familiar tasks, when it comes to exploring new and unknown territory and innovation, diverse teams with “culture adds” come up with better ideas, execute them faster, and need fewer resources to do so,” according to Great Place to Work.

Shared values guide decision-making When your team has a deep understanding of shared values, they are more likely to reference them and apply them to working situations. Shared company values should be behaviors that always stay consistent, regardless of how the company evolves.

Innovation creates employee buy-in Employees who feel comfortable and confident exploring and pitching new ideas are happier in their jobs. It’s significant to have a team that feels heard and valued for their innovation. Inclusive cultures

foster innovation. We can expect to see an uptick in innovation with the focus on DEI. Care for employees Every company says it values employees, not all of them mean it. The 100 Best Companies don’t just say it; they show it. This year, for example, we saw exceptional support for employees during the COVID-19 pandemic.

Fun and collaboration within the team A fun team dynamic helps people enjoy work. People want to feel known inside and outside the office. Host things like team competitions, involved events, and creative brainstorming sessions. There are so many elements that create good workplace culture, but these are the few we have seen make the most significant impact. Our clients have a stand-out company culture, and BestCompaniesAZ constantly celebrates their achievements through awards, best lists, and hiring campaigns.

Navigate to our site to learn more about implementing these elements and making a shift towards a dynamic company culture.

Denise Gredler is the state’s preeminent thought leader and visionoary in employer branding and workplace culture. She is the founder and CEO of BestCompaniesAZ.

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Each year, Ranking Arizona magazine, a sister publication to Az Business, conducts the state’s biggest and most comprehensive business opinion poll. Ranking Arizona is based purely on opinion and ranks companies based on how voters answer this simple question: with whom would you recommend doing business? Each year, some of the categories that attract the most voters include categories focused on the best places to work, the best places to live, and the companies with the best workplace culture.

Workplace clture has never been more important than it is in 2021, so Az Business analyzed the results of the Ranking Arizona voting and compiled a list of the “100 Best Places to Live and Work in Arizona for 2021.” The companies are listed in alphabetical order on the pages that follow.

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100 BEST PLACES TO LIVE AND WORK

Alerus WHAT THE COMPANY DOES: Alerus offers banking, mortgage, wealth management, and retirement services.

INSIDE THE COMPANY CULTURE: “We just did an employee engagement survey right in the midst of the COVID pandemic with people working from home,” says Rob Schwister, Arizona market president for Alerus.

“I’m proud to say we have about 98 percent approval rating from our employees. They really like working there. They enjoy what they’re doing.

They like working together as a team.”

THE DIFFERENTIATOR FOR ALERUS: “I think there are a couple of things that makes us different,” Schwister says. “First of all, it’s the stability of the leadership team. Second, we’re pretty consistent on what it is that we do. We’ve always stuck to what it is that we do best and we don’t change a whole lot. The third thing that’s really most important is the employee stock ownership plan (ESOP). Our bank is owned by the employees. So every employee works together to do what’s right for the bank and do what’s right for our clients, and they all benefit from it. So having an ESOP really helps keep everybody in line with what it is we’re trying to do.”

ROB SCHWISTER: “The thing that I’m most proud about is how we responded to helping our clients during the PPP program,” says the Arizona market president for Alerus. “I was really proud of how we responded and how we were able to help all of our clients together.” (Photo by Mike Mertes, AZ Big Media)

ABI Multifamily

American Express

Brokerage firm that focuses exclusively on apartment investment transactions

Multinational financial services corporation

ANDERSON Advertising & Public Relations

Arizona Central Credit Union

Offers public relations services for every industry

Ace Building Maintenance Provides service to more than 100 property management companies

Not-for-profit, full-service, financial institution

A global commercial real estate services firm

Arizona Federal Credit Union

azarchitecture/Jarson & Jarson

$1.7 billion, 125,000-membe credit union headquartered in Phoenix

Real estate firm that specializes in architecturally unique homes

Ashton Woods Homes

BMO Harris Bank

A full-service PR and marketing agency

Named Builder of the Year by Builder & Developer Magazine

Has more than 600 branches and 1,300 ATMs in the U.S.

Alliance Bank of Arizona

Aurora Behavioral Health System

Banner Behavioral Health Hospital

Ranked in the Top 10 on the Forbes “Best Banks in America”

Arizona’s largest free-standing psychiatric hospital system

Aker Ink PR & Marketing

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Offers a wide range of behavioral and mental health services

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100 BEST PLACES TO LIVE AND WORK

Blue Cross Blue Shield of Arizona WHAT THE COMPANY DOES: Blue Cross Blue Shield of Arizona offers health and dental insurance plans for individuals and families in Arizona.

INSIDE THE COMPANY CULTURE: “I think the differentiator really is culture for our organization,” says Pam Kehaly, president and CEO of Blue Cross Blue Shield of Arizona. “When you think about what culture is, it is what drives the behaviors and how work gets done. And when you think about our company, Blue Cross Blue Shield of Arizona, we are a local company. So the people that we serve are all local and we are local. We go to the same restaurants that the people that we serve go to. Our kids go to the same schools. We go to the same parks. We go to the same grocery stores. So when we’re serving the people of Arizona, we’re part of that population. And so it kind of forces us to be very careful and very diligent about how we do what we do and keeps us really focused on doing good for the community, because we are part of that community.”

PAM KEHALY: “If you talk to our employees and randomly ask them why they work at Blue Cross Blue Shield of Arizona, they would say because they’re purpose driven,” says the president and CEO of Blue Cross Blue Shield of Arizona. “They want to help people. That’s the kind of people that the company attracts.” (Photo by Mike Mertes, AZ Big Media)

Bar Napkin Productions Creative agency that specializes in design, branding and crafting meaningful hospitality experiences

Bel-Aire Mechanical Full-service mechanical HVAC and plumbing contractor

Bivens & Associates Estate planning, special needs planning, and elder law firm

CBRE CBRE is a full-service commercial real estate firm

CHASSE Building Team Founded on the concept of teamwork and building to make a difference 84

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CORE Construction

City of Glendale

CORE is the fifth-largest school builder in the nation

The Super Bowl returns to Glendale in 2023

Cachet Homes

City of Mesa

One of Arizona’s premier luxury home builders

Mesa is the largest suburban city by population in the U.S.

Canyon State Electric

City of Peoria

A leading provider of commercial electric contracting services

The spring training home of the San Diego Padres and Seattle Mariners

City of Chandler

City of Phoenix

Chandler calls itself “the Community of Innovation”

Phoenix is the only state capital with a population of more than 1 million residents

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100 BEST PLACES TO LIVE AND WORK City of Scottsdale

Comitz Beethe

Davis Miles McGuire Gardner

Scottsdale was the No. 1 City in the U.S. for jobs in 2020

An AV-rated boutique litigation and transactions law firm based in Scottsdale

One of the leading law firms in Arizona and New Mexico

Corgan

Delta Dental has the largest network of dentists nationwide

City of Surprise Surprise awarded 79 businesses with $350,000 in 2020

City of Tempe

A leading architecture and design firm founded more than 80 years ago

Smart, diversified business environment keeps Tempe’s economy strong

DAVIS An architecture, interiors and urban design firm

City of Tucson

DPR Construction

Aerospace and defense is a major contributor to the economy

Consistently ranked among the top general contractors in the country

Delta Dental of Arizona

Desert Financial Credit Union Provides exceptional service and a full range of financial solutions in Arizona

dpa architects dpa is an acronym for “designers of progressive architecture”

Dignity Health Operates hospitals and ancillary care facilities in three states

Cawley Architects WHAT THE COMPANY DOES: With almost 800 high-value projects in its portfolio, Cawley Architects is one of the most prolific architectural firms in Arizona.

INSIDE THE COMPANY CULTURE: “I like to use a phrase that describes our values as, ‘All of working is learning,’” says Sherman Cawley, president and founder of Cawley Architects.

“When I think about it, I am convinced this term captures the essence of our approach to achieving workplace satisfaction. This phrase is all about respect and appreciation, ambition, and empathy. When an environment is created that values learning as an essential ingredient of working, you create the model for continued and ever-increasing success. I also feel that reinforcing that respect for professional and personal growth is an obligation that leadership must engage in for themselves and everyone else.”

LEADERSHIP PHILOSOPHY: “Leaders must grow in their ability to handle larger projects and decisions,” Cawley says. “They should lead by example. And leaders must develop the ability to empathize from the appreciation you feel for your growth in your career. If you know how hard you must work to succeed, you can only respect that drive to succeed in others. Leaders should want to mentor staff to follow their dreams, just as we have followed ours. And out of our values come principles that we use as guideposts.”

SHERMAN CAWLEY: “We feel that staff will provide the most

value to the company if they feel fully engaged in their own advancement,” says the president and founder of Cawley Architects. “We encourage staff to work on their careers. They will attain their goals quickly because they are pursuing their own personal ambitions, as well as those of the company.”

(Photo by Mike Mertes, AZ Big Media)

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100 BEST PLACES TO LIVE AND WORK

Colliers International WHAT THE COMPANY DOES: Colliers in Arizona is recognized as one of the leading full-service commercial real estate organizations in the state, providing integrated services to real estate occupiers, owners, investors, and business owners.

INSIDE THE COMPANY CULTURE: “Culture is all about clear direction and then following up on that,” says Bob Mulhern, senior managing director at Colliers. “When I went to Colliers, we created what we call a ‘vivid vision’ of what we were trying to do. The first part of establishing company culture is to treat each other respectfully, and appreciate each other’s

work because there’s such a diverse group of people working there — everything from different skill sets to income levels.

The second part is winning with honor.

We’re not here to win at any cost. We’re not going to cut any corners. We’re going to just be dependable, virtuous in a certain way, and deliver our services no matter what the competition wants to throw at us. The last piece of that vivid vision is having the mindset that we’re in this together and that collaboration was going to be part of our culture. So that way, if there were issues, you knew that you could share it with other people and we can get together and talk about these things. So we provide this mindset that we’re here to accomplish great things together. If we’re all attracted by the same core values and intentions, it allows us to lean on each other, as opposed to just having a sheriff, so to speak, trying to keep everything in good order.”

Dignity Health St. Joseph’s Hospital and Medical Center 607-bed, not-for-profit hospital

FabCom Full-service dynamic marketing agency

Frazer Ryan Goldberg & Arnold Nationally recognized Arizona boutique law firm

GCON Full-service construction management company

Geneva Financial Mortgage lender with branches in 44 states

Gensler Architecture, design, planning, and consulting firm

Gust Rosenfeld BOB MULHERN:

“I’ve always said that a clear vision of what you’re about attracts and repels people,” says the senior managing director at Colliers International. “And so, we have this mindset that we’re not here so much to recruit people as to attract them to our business.”

(Photo by Mike Mertes, AZ Big Media)

Full-service law firm established in 1921

HDA Architects Provides clients with architectural/engineering services

Henry+Horne Arizona’s largest locally owned CPA firm

Highnoon Provides digital marketing and consulting services

HomeSmart International Ranked in the top 10 real estate brokerages in the United States

Hospice of the Valley Provides compassionate hospice care, comfort and dignity

Ideas Collide Marketing communications firm located in Scottsdale

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100 BEST PLACES TO LIVE AND WORK

Haydon Building Corp WHAT THE COMPANY DOES: Haydon Building Corp is one of the largest general contractors in the southwest performing building, heavy civil and landscape construction.

INSIDE THE COMPANY CULTURE: “Culture is something really difficult to define, but once you do, that’s it,” says Katie Haydon Perry, executive vice president for Haydon.

“The magic of having a well-defined culture is how your employees talk about the workplace and how they feel that sense of belonging. And so for me, that’s exactly what workplace culture is: Something tangible, something you can put words to, something that others can explain out in the marketplace. That’s our culture.”

KATIE HAYDON PERRY:

“I love the ‘Proud to wear the H’ campaign that we’ve incorporated this past year,” says the executive vice president for Haydon Building Corp. “It’s the H. It’s kind of like a superhero that wears their insignia right here on their shirt.

We’re proud. We’re proud to wear that H and have that be our superhero, our super power.”

(Photo by Mike Mertes, AZ Big Media)

Jennings, Strouss & Salmon

LaneTerralever

Mark-Taylor Residential

Has been providing legal counsel for more than 70 years

Phoenix-based marketing agency

The largest apartment developer in Arizona

LAVIDGE

Helps fitness studios increase membership

Menlo Group Commercial Real Estate

Lovitt & Touché, A Marsh & McLennan Agency LLC Company

Full-service commercial real estate brokerage

Full-service advertising, public relations and digital marketing agency

LGE Design Build A premier design-build construction firm

Land Advisors Organization Provides brokerage and advisory services focused on land

Landings Credit Union Provides personalized financial services 90

SENSE OF FAMILY: “We use the word family quite a bit because Haydon is a family business,” Haydon Perry says.

“We really try to incorporate family into everything that we do. We treat everybody that works with us, for us, around us, as family. And so for us, that means we’ve got each other’s backs always.”

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Loud Rumor

One of the largest insurance agencies in the U.S.

NAI Horizon

MSA Engineering Consultants

Full-service commercial real estate company

Mechanical, plumbing, electrical, ITS, and architectural lighting design services

Full-service bank providing financial services

National Bank of Arizona

We don’t just see another office.

We see an award-winning culture.

At Colliers, we are proud to rank among the Best Places to Work in Arizona by AZ Business Magazine. We are committed to teamwork, service, expertise, and fun. Our people live these core values, delivering the trustworthy foundation of client service.

Colliers’ dedication to supporting our family, both at work and home, catapults our team to unparalleled levels of performance. Each team member’s commitment to client relationships takes them beyond business achievement to create a passion for shaping the future.

Partner with the innovative professionals at Colliers who dream big and see what could be.

colliers.com/arizona

Accelerating success.

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100 BEST PLACES TO LIVE AND WORK

P.B. Bell Companies WHAT THE COMPANY DOES: Celebrating 45 years in business this year, P.B. Bell develops and manages multifamily housing communities throughout Arizona.

INSIDE THE COMPANY CULTURE: “P.B. Bell’s company culture is centered around the company values: ‘Get creative, act with integrity, be accountable, show you care, and enjoy the ride,’” says Chapin Bell, CEO of P.B. Bell. “These values have defined its culture since 1976 and continue to be celebrated through the Values in Action program. P.B. Bell employees may nominate peers who demonstrate actions and behaviors that reflect the values this program recognizes. In a larger effort to demonstrate ‘show you care,’ the team shows mutual respect and compassion for all employees across the whole company. On top of this, the P.B. Bell team constantly strives to find new ways to ‘enjoy the ride’ and make work fun and fulfilling, while still maintaining a strong work-life balance. P.B. Bell recognizes milestones, celebrates accomplishments, and creates an environment that encourages ongoing learning and growth.”

North & Co. Real Estate Vibrant and dynamic residential real estate firm

ORION Investment Real Estate A leading full-service real estate brokerage firm

OneAZ Credit Union $1.9 billion full-service, not-for-profit local financial institution

Precision Air & Plumbing Full-service heating, ventilation, air conditioning, plumbing and home performance contractor

ReThinc Advertising Full-service advertising agency based in Phoenix

Realty One Group Real-estate brokerage and franchising company

Resnick & Louis National mid-size institutional and insurance defense law firm

Full-service commercial real estate services firm

Snell & Wilmer The West’s largest full-service business law firm

Speedie & Associates Engineering firm specializing in geotechnical, environmental, and construction materials testing.

StringCan Interactive

Ryan Companies US

Digital marketing Scottsdale agency that accelerates the growth of businesses

National builder, developer, designer, and real estate manager

Sun Health Grandview Terrace Care Center

SDB Contracting Services Has extensive experience in aviation construction projects 92

SVN Desert Commercial Advisors

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Offers independent living, assisted living, memory care and skilled nursing options

CHAPIN BELL: “P.B. Bell’s strong company

culture, reputation within the industry, and 45-year history in the Valley have all contributed to its overall success and ability to be recognized as one of the best places to work in Arizona,” says the CEO of P.B. Bell. (Photo by Mike Mertes, AZ Big Media)

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100 BEST PLACES TO LIVE AND WORK

WaFd Bank Arizona WHAT THE COMPANY DOES: WaFd Bank is a full-service national banking institution that focuses on business-tobusiness banking, commercial and equipment lending, as well as home loans and corporate real estate financing.

INSIDE THE COMPANY CULTURE: “To me, workplace culture is critically, critically important,” says Mike Brown, Arizona regional president for WaFd Bank. “When I’m actually interviewing potential candidates for come to work for WaFd bank, I always stress the culture. Somebody could make a couple thousand dollars more here or there, but if you don’t settle for a great culture, you’re not going to be a happy camper. So culture is critically important for us and we do a lot of things to promote our company culture.”

SOURCE OF PRIDE: “The thing that gives me the most pride came about four years ago from our CEO, Brent J. Beardall,” Brown says. “He came out with a motto that honestly hit me right in the heart. And it was, ‘Love what you do … make a difference.’ And I thought that was absolutely perfect because when it’s coming from the top, it cascades down to everybody.”

MIKE BROWN: “Out of my eight senior managers that report to me, six are women,” says the Arizona regional president for WaFd Bank. “And then within our branch network, just in Arizona, 60 percent of our branch managers are women.”

(Photo by Mike Mertes, AZ Big Media)

Taylor & Lihn Law firm focusing on elder law, estate planning and probate

Team Select Home Care Provides world-class health care to its patients

The CORE Institute Recognized as the No. 1 orthopedic practice in Arizona

The James Agency Full-service advertising and marketing agency

Tiffany & Bosco Provides clients with legal services in 40 distinct areas of law

Town of Gilbert Has evolved into one of the fastestgrowing communities in the U.S. 94

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USAA

Willmeng Construction

Diversified financial services group of companies, including-insurance

One of the largest locally-owned and operated general contractors in the Southwest

VIP Mortgage An award-winning, full service mortgage lender

Vision Community Management Offers proven, experienced community management

Weitz Company Full-service construction company, general contractor, design-builder and construction manager

Wood, Patel & Associates Has earned the designation as Arizona’s No. 1 civil engineering firm

Zion & Zion Ranked among the top traditional and digital marketing agencies in Arizona

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