Arizona Humane Society 2013 Annual Report

Annual Report 2013

Look at All You Helped Us Accomplish Last Year

19,309

600

3,158

Animals received affordable, lowcost wellness and veterinary services

Students learned compassion for animals through our Humane Education programs

Number of cats we’ll be able to save each year in our new isolation area at the Nina Mason Pulliam Campus for Compassion

RESCUE

4,037

38,348

Pets cared for by our compassionate team of 500 foster families

Animals taken in and given a second chance at life

18,292

Owned and shelter animals who were spayed/neutered

76,575

Pounds of food eaten by our dogs and cats

143,200

Pounds of cat litter used

9,604

Number of shy, fearful and higharousal dogs we worked with through our behavior modification program

Calls for help fielded by our Emergency Animal Medical Technicians™

Sick, injured or abused animals who were treated at our Second Chance Animal Hospital™

66,905

35 K

70 K

Dear Friend,

ADOPT

It’s been just over six months that I’ve had the privilege of working at the Arizona Humane Society, and I’ve already learned so much. I’ve learned that we have the most dedicated staff around. A staff that is determined to save lives and find forever homes for every homeless pet we can.

ADVOCATE

Every pet deserves a good life.

327

The average cost in dollars to care for each pet until they find their forever home 0

DR. STEVEN R. HANSEN AND LOVING PET, AHS ALUMNI SAMMI

21,675

Animals saved thanks to your support

Shelter and owned animals served through our multitude of programs

HEAL

787

17,382

18

Hours donated to each pet we saved by our 1,800 volunteers

Letter From the Top Dog

This passionate belief has driven the Arizona Humane Society to serve a critical role in our community for nearly 60 years. We rescue, heal, adopt and advocate for homeless, sick, injured and abused animals regardless of their breed, age or medical condition. Through collaborative partnerships, affordable community services, emergency rescue and our medical trauma center, we are committed to providing second chances and saving the lives of animals.

AZHUMANE.ORG

Becoming the Animal Welfare Community of the Future, Today

I’ve learned that our compassionate team of 1,800 volunteers and foster families love and care for every homeless pet who comes through our doors like their own and never fails to step up when a mom and her newborn kittens need a temporary home or a frightened dog could use 10 extra minutes of nurturing outside his kennel.

I’ve learned how committed we are to collaboration through important partnerships like Fix.Adopt.Save., in which seven animal welfare organizations have come together to tackle the Valley’s extreme pet overpopulation crisis through spay/ neuter and adoption initiatives. And most of all, I’ve learned just how generous you are. In my short time here, your heartfelt gifts have helped us open a new Petique at the Shops at Norterra, an offsite retail and adoption location, that will help us find forever homes for 1,000 more pets every year. You’ve helped us renovate our Sunnyslope cat adoption area to improve the cats’ quality of life while they wait for a new family. And you’ve made possible a new cat isolation wing and dog behavior modification area at our Nina Mason Pulliam Campus for Compassion that will allow us to nurse 600 sick cats back to health and work with 800 shy, fearful and high-arousal dogs each year.

You never bat an eye when we ask for help, and now, we need you more than ever. In the coming months, we are launching an aggressive campaign to save the lives of thousands of more pets. It’s going to be challenging. But we must take action with a sense of urgency and move beyond the status quo. With your continued support, we can save the lives of so many more dogs, cats and critters through increased adoptions, spay/neuter initiatives, changes to our intake process, and innovative new programs that will allow us to provide

an outlet for thousands of animals who otherwise would not be suitable for traditional adoption. Together, we can make a true impact, we can save more homeless pets, and we can become the animal welfare community of the future, today.

Sincerely,

Dr. Steven R. Hansen, AHS President & CEO 2012-13 AHS BOARD OF DIRECTORS OFFICERS Melinda Gulick, Chair Ann Damiano, Chair-Elect Kimberlee Reimann Padilla, Secretary Patrick Loftus, Treasurer BOARD MEMBERS Bryant Colman Mary Frances Ewing Susie Ingold Rob Kort Andrea Marconi Kerry Milligan Michael Napier Eileen Rogers Meredith Savage Ann Siner Andrew Sussman Ed Troell Cindy Watts Tracy Weiss Ronald Wilson Patty Withycombe

Annual Report 2013

Look at All You Helped Us Accomplish Last Year

19,309

600

3,158

Animals received affordable, lowcost wellness and veterinary services

Students learned compassion for animals through our Humane Education programs

Number of cats we’ll be able to save each year in our new isolation area at the Nina Mason Pulliam Campus for Compassion

RESCUE

4,037

38,348

Pets cared for by our compassionate team of 500 foster families

Animals taken in and given a second chance at life

18,292

Owned and shelter animals who were spayed/neutered

76,575

Pounds of food eaten by our dogs and cats

143,200

Pounds of cat litter used

9,604

Number of shy, fearful and higharousal dogs we worked with through our behavior modification program

Calls for help fielded by our Emergency Animal Medical Technicians™

Sick, injured or abused animals who were treated at our Second Chance Animal Hospital™

66,905

35 K

70 K

Dear Friend,

ADOPT

It’s been just over six months that I’ve had the privilege of working at the Arizona Humane Society, and I’ve already learned so much. I’ve learned that we have the most dedicated staff around. A staff that is determined to save lives and find forever homes for every homeless pet we can.

ADVOCATE

Every pet deserves a good life.

327

The average cost in dollars to care for each pet until they find their forever home 0

DR. STEVEN R. HANSEN AND LOVING PET, AHS ALUMNI SAMMI

21,675

Animals saved thanks to your support

Shelter and owned animals served through our multitude of programs

HEAL

787

17,382

18

Hours donated to each pet we saved by our 1,800 volunteers

Letter From the Top Dog

This passionate belief has driven the Arizona Humane Society to serve a critical role in our community for nearly 60 years. We rescue, heal, adopt and advocate for homeless, sick, injured and abused animals regardless of their breed, age or medical condition. Through collaborative partnerships, affordable community services, emergency rescue and our medical trauma center, we are committed to providing second chances and saving the lives of animals.

AZHUMANE.ORG

Becoming the Animal Welfare Community of the Future, Today

I’ve learned that our compassionate team of 1,800 volunteers and foster families love and care for every homeless pet who comes through our doors like their own and never fails to step up when a mom and her newborn kittens need a temporary home or a frightened dog could use 10 extra minutes of nurturing outside his kennel.

I’ve learned how committed we are to collaboration through important partnerships like Fix.Adopt.Save., in which seven animal welfare organizations have come together to tackle the Valley’s extreme pet overpopulation crisis through spay/ neuter and adoption initiatives. And most of all, I’ve learned just how generous you are. In my short time here, your heartfelt gifts have helped us open a new Petique at the Shops at Norterra, an offsite retail and adoption location, that will help us find forever homes for 1,000 more pets every year. You’ve helped us renovate our Sunnyslope cat adoption area to improve the cats’ quality of life while they wait for a new family. And you’ve made possible a new cat isolation wing and dog behavior modification area at our Nina Mason Pulliam Campus for Compassion that will allow us to nurse 600 sick cats back to health and work with 800 shy, fearful and high-arousal dogs each year.

You never bat an eye when we ask for help, and now, we need you more than ever. In the coming months, we are launching an aggressive campaign to save the lives of thousands of more pets. It’s going to be challenging. But we must take action with a sense of urgency and move beyond the status quo. With your continued support, we can save the lives of so many more dogs, cats and critters through increased adoptions, spay/neuter initiatives, changes to our intake process, and innovative new programs that will allow us to provide

an outlet for thousands of animals who otherwise would not be suitable for traditional adoption. Together, we can make a true impact, we can save more homeless pets, and we can become the animal welfare community of the future, today.

Sincerely,

Dr. Steven R. Hansen, AHS President & CEO 2012-13 AHS BOARD OF DIRECTORS OFFICERS Melinda Gulick, Chair Ann Damiano, Chair-Elect Kimberlee Reimann Padilla, Secretary Patrick Loftus, Treasurer BOARD MEMBERS Bryant Colman Mary Frances Ewing Susie Ingold Rob Kort Andrea Marconi Kerry Milligan Michael Napier Eileen Rogers Meredith Savage Ann Siner Andrew Sussman Ed Troell Cindy Watts Tracy Weiss Ronald Wilson Patty Withycombe

Annual Report 2013

Look at All You Helped Us Accomplish Last Year

19,309

600

3,158

Animals received affordable, lowcost wellness and veterinary services

Students learned compassion for animals through our Humane Education programs

Number of cats we’ll be able to save each year in our new isolation area at the Nina Mason Pulliam Campus for Compassion

RESCUE

4,037

38,348

Pets cared for by our compassionate team of 500 foster families

Animals taken in and given a second chance at life

18,292

Owned and shelter animals who were spayed/neutered

76,575

Pounds of food eaten by our dogs and cats

143,200

Pounds of cat litter used

9,604

Number of shy, fearful and higharousal dogs we worked with through our behavior modification program

Calls for help fielded by our Emergency Animal Medical Technicians™

Sick, injured or abused animals who were treated at our Second Chance Animal Hospital™

66,905

35 K

70 K

Dear Friend,

ADOPT

It’s been just over six months that I’ve had the privilege of working at the Arizona Humane Society, and I’ve already learned so much. I’ve learned that we have the most dedicated staff around. A staff that is determined to save lives and find forever homes for every homeless pet we can.

ADVOCATE

Every pet deserves a good life.

327

The average cost in dollars to care for each pet until they find their forever home 0

DR. STEVEN R. HANSEN AND LOVING PET, AHS ALUMNI SAMMI

21,675

Animals saved thanks to your support

Shelter and owned animals served through our multitude of programs

HEAL

787

17,382

18

Hours donated to each pet we saved by our 1,800 volunteers

Letter From the Top Dog

This passionate belief has driven the Arizona Humane Society to serve a critical role in our community for nearly 60 years. We rescue, heal, adopt and advocate for homeless, sick, injured and abused animals regardless of their breed, age or medical condition. Through collaborative partnerships, affordable community services, emergency rescue and our medical trauma center, we are committed to providing second chances and saving the lives of animals.

AZHUMANE.ORG

Becoming the Animal Welfare Community of the Future, Today

I’ve learned that our compassionate team of 1,800 volunteers and foster families love and care for every homeless pet who comes through our doors like their own and never fails to step up when a mom and her newborn kittens need a temporary home or a frightened dog could use 10 extra minutes of nurturing outside his kennel.

I’ve learned how committed we are to collaboration through important partnerships like Fix.Adopt.Save., in which seven animal welfare organizations have come together to tackle the Valley’s extreme pet overpopulation crisis through spay/ neuter and adoption initiatives. And most of all, I’ve learned just how generous you are. In my short time here, your heartfelt gifts have helped us open a new Petique at the Shops at Norterra, an offsite retail and adoption location, that will help us find forever homes for 1,000 more pets every year. You’ve helped us renovate our Sunnyslope cat adoption area to improve the cats’ quality of life while they wait for a new family. And you’ve made possible a new cat isolation wing and dog behavior modification area at our Nina Mason Pulliam Campus for Compassion that will allow us to nurse 600 sick cats back to health and work with 800 shy, fearful and high-arousal dogs each year.

You never bat an eye when we ask for help, and now, we need you more than ever. In the coming months, we are launching an aggressive campaign to save the lives of thousands of more pets. It’s going to be challenging. But we must take action with a sense of urgency and move beyond the status quo. With your continued support, we can save the lives of so many more dogs, cats and critters through increased adoptions, spay/neuter initiatives, changes to our intake process, and innovative new programs that will allow us to provide

an outlet for thousands of animals who otherwise would not be suitable for traditional adoption. Together, we can make a true impact, we can save more homeless pets, and we can become the animal welfare community of the future, today.

Sincerely,

Dr. Steven R. Hansen, AHS President & CEO 2012-13 AHS BOARD OF DIRECTORS OFFICERS Melinda Gulick, Chair Ann Damiano, Chair-Elect Kimberlee Reimann Padilla, Secretary Patrick Loftus, Treasurer BOARD MEMBERS Bryant Colman Mary Frances Ewing Susie Ingold Rob Kort Andrea Marconi Kerry Milligan Michael Napier Eileen Rogers Meredith Savage Ann Siner Andrew Sussman Ed Troell Cindy Watts Tracy Weiss Ronald Wilson Patty Withycombe

One By One TWISTER OVERCOMES STORMY START One day last fall, a horrified driver spotted Twister on an on ramp at Interstate 10 dodging between speeding cars zipping down the freeway. The Good Samaritan contacted AHS’ Emergency Animal Medical Technicians™, who raced to save the 7-month-old kitten before it was too late. Our EAMTs™ were able to track down Twister, but not before the Orange Tabby had suffered a severe injury to his face.

When our EAMTs™ found Twister, his jaw bone was exposed and his face was covered in blood. They raced him back to AHS’ Second Chance Animal Hospital™, where our skilled veterinarians treated his wounds and stitched him up. Unable to drink, Twister was given fluids to stay hydrated and fed soft food for nearly 2 1/2 weeks. He also required two separate surgeries to help reconstruct his adorable face.

Your Support Saves Lives After spending several months recovering with his dedicated foster volunteer family, Twister found his happy ending and is now loving life in his new forever home in Chandler.

BRUIN BOUNCES BACK When you’re tiny, scared and alone, life on the streets can unravel in an instant. Bruin, a 3-year-old Schnauzer, found that out the hard way when he was brutally attacked by another dog last spring.

When our Emergency Animal Medical Technicians found him, he had severe gashes all over his body.

Bruin was rushed to our Second Chance Animal Hospital, where our compassionate vets tended to his injuries. Bruin required 37 stitches to close wounds around his neck, belly, leg and eye.

He spent three weeks in our trauma center before he was well enough to go up for adoption. But there was still more work to be done. Bruin was extremely shy and nervous around other dogs, and our Behavior Modification Team worked with him to improve his confidence. Thankfully, Bruin’s true personality started to shine through and he found a forever home in Tempe where he now runs and plays in the yard with his canine siblings.

Bruin’s story reminds us just how many compassionate animal lovers it can take to save one life. From our EAMTs, who field more than 21,000 emergency calls each year, to our Second Chance Animal Hospital staff, which treats more than 9,000 injured and abused pets, to our patient behavior team, and our thousands of dedicated staff and volunteers, who provide an endless amount of care and love, we are committed to doing whatever it takes to give animals like Bruin a second chance at a happy life.

Every life we save requires care, love and resources. It costs an average of $327 to care for each of our homeless pets until they find their forever home.

AHS receives no government funding and is not affiliated with any local, state or national humane organizations. As a local, independent, nonprofit animal welfare organization, we rely solely on donations and service fees to provide the food, shelter, toys and care our pets need, and we’re proud to say that 85 cents of each dollar we receive goes directly toward supporting the programs and services that benefit our pets. Every dollar you donate is a lifesaving gift to a homeless animal. Without you, we couldn’t provide a second chance to pets like 8-year-old Moonlight, whose family couldn’t afford to care for her anymore, or 10-monthold Pawly, who came in as a stray with a missing foot. Your generosity saves lives, and our pets can’t thank you enough for your continued support.

Saving 10,000 More Our Future Together Lives

Confident Transparency e

INCOME

q w e r

Public Support. . . . . . . . . . . . . . . . . . . . . . . $11,600,967 Service Revenues. . . . . . . . . . . . . . . . . . . . . $2,752,563

Every day, AHS adopters reach out to us with amazing stories of pets who have become family, brought joy and changed lives. Sadly, not every story has

r

w

a happy ending. Last year, we were able to save the lives of more than 17,000 homeless animals. But as an open-intake facility that accepts animals regardless of age, breed and medical condition, there were thousands of other animals who came into our trauma

Special Events. . . . . . . . . . . . . . . . . . . . . . . . . $930,745 Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $422,888

TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,707,163

q

y t

EXPENSES

u

2012-2013 SHELTER INTAKE

t Administration. . . . . . . . . . . . . . . . . . . . . . . . . . $519,901

q Untreatable Animals . . . 12,508 (32.62%) (severe behavior or medical cases)

y Fundraising. . . . . . . . . . . . . . . . . . . . . . . . . . . $1,732,947

w All Other Animals. . . . . . 25,840 (67.38%)

center with catastrophic injuries or who were abused and suffering from severe aggression that we simply could not help. Last year, more than 32 percent of the animals we took in were medically or behaviorally untreatable according to definitions and standards adopted in our community within the last 10 years. We face difficult choices every day, but we always make decisions that we believe are in the best interest of each animal.

q

w

u Program Services. . . . . . . . . . . . . . . . . . . . $12,824,609 TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,077,457

OUTCOMES

Unfortunately, the number of cats we saved remained stagnant, and in Maricopa County, which ranks second only to Los Angeles County in pet overpopulation, we simply cannot end euthanasia by continuing down the same path. We must think outside the box, look toward innovate concepts, such as expanded trap-neuterreturn and working cat programs that offer an outlet for cats who would not be fit for traditional adoption, and work together if we’re going to save more lives and solve this community-wide problem.

e Adopted. . . . . . . . . . . . . . . . 11,920 (46.13%) r Returned to Owner. . . . . . . . 1,202 (4.65%)

GET INVOLVED!

GET INVOLVED!

•A dopt a homeless pet and save a life: azhumane.org

•S chedule a free pickup to donate your old clothes, furniture and household goods to our thrift stores: thriftpickup@azhumane.org or 480.290.0587

•B e a hero to a hero by becoming a Project Active Duty foster for a military pet: volunteerap@azhumane.org or 602.997.7585 Ext. 1040

TWISTER

BRUIN

MOONLIGHT

PAWLY

• Shop for trendy styles for your pet at our Petique and Pet Emporium retail stores, where proceeds support our homeless pets: azhumane.org

e

t Placed with . . . . . . . . . . . . 2,853 (11.04%) Rescue Partner

r

y R eturned to Finder/. . . . . . . 1,407 (5.45%) Transferred to Another Facility

t

u Euthanized . . . . . . . . . . . . . 8,458 (32.73%) (Managable/Treatable) Dogs . . . . . . . . . . . . . . . . . . . . . 873 (10.32%) Cats. . . . . . . . . . . . . . . . . . . . 7,556 (89.34%) Critters. . . . . . . . . . . . . . . . . . . . . . 29 (0.01%)

y u DOGS

CATS

• We’ve rolled out a revamped, customerfriendly open adoption policy that lifts many of the former restrictions we had on potential adopters, providing new homes for many more pets.

We’re working hard to save as many animals as we can, and we’re proud that our total euthanasia dropped by nearly six percent last year. Thanks to programs like Behavior Modification, where we work with shy and fearful dogs, the percentage of canines we were able to place in homes or with rescue partners jumped by nine percent.

CRITTERS

• Our new mobile adoption vehicle will allow us to take our amazing pets on the road to adoption events throughout the Valley. We anticipate the vehicle will help us place close to 1,000 additional pets with new forever families each year.

This summer, AHS will embark on a mission to save the lives of thousands of more pets. This is no easy task, but the most rewarding moments are never easy. And when we get to experience all the extra puppy kisses, all the loving kitten purrs and can cherish every additional life we saved, we’ll have no doubt we’ve made the right decision. With your continued support, here’s how we plan to make this vision a reality and save so many more lives: • With more than 80,000 homeless pets entering Valley shelters each year, we will continue our collaborative efforts with the Alliance for Companion Animals and the Fix.Adopt.Save initiative to seek new ways to combat our extreme overpopulation crisis through a comprehensive approach that includes adoption campaigns, expanded trap-neuter-return and increased spay/neuter efforts.

• We will make thoughtful adjustments to our intake processes and policies to save the lives of more pets.

• This summer, AHS will take part in the ASPCA Rachael Ray $100K Challenge where we will compete for $100,000 in lifesaving funds to benefit homeless pets.

• We are seeking funding to implement a kitten nursery, where our compassionate staff and volunteers can care for kittens who are too young to go up for adoption or into foster care and would have an extremely low chance at survival without additional help.

• We’ll continue to maximize our strong partnerships with rescue groups and grow our many alternative placement programs, including our recently implemented working cat program, in which cats who aren’t suited for indoor life are adopted, fed and cared for by local businesses. In return, these working cats help control rodent populations at warehouses, ranches, mills, barns and nurseries.

• Our newly-opened cat isolation space and behavior modification area at the Nina Mason Pulliam Campus for Compassion will help us give nearly 1,400 sick cats and shy or fearful dogs a second chance at a good life.

One By One TWISTER OVERCOMES STORMY START One day last fall, a horrified driver spotted Twister on an on ramp at Interstate 10 dodging between speeding cars zipping down the freeway. The Good Samaritan contacted AHS’ Emergency Animal Medical Technicians™, who raced to save the 7-month-old kitten before it was too late. Our EAMTs™ were able to track down Twister, but not before the Orange Tabby had suffered a severe injury to his face.

When our EAMTs™ found Twister, his jaw bone was exposed and his face was covered in blood. They raced him back to AHS’ Second Chance Animal Hospital™, where our skilled veterinarians treated his wounds and stitched him up. Unable to drink, Twister was given fluids to stay hydrated and fed soft food for nearly 2 1/2 weeks. He also required two separate surgeries to help reconstruct his adorable face.

Your Support Saves Lives After spending several months recovering with his dedicated foster volunteer family, Twister found his happy ending and is now loving life in his new forever home in Chandler.

BRUIN BOUNCES BACK When you’re tiny, scared and alone, life on the streets can unravel in an instant. Bruin, a 3-year-old Schnauzer, found that out the hard way when he was brutally attacked by another dog last spring.

When our Emergency Animal Medical Technicians found him, he had severe gashes all over his body.

Bruin was rushed to our Second Chance Animal Hospital, where our compassionate vets tended to his injuries. Bruin required 37 stitches to close wounds around his neck, belly, leg and eye.

He spent three weeks in our trauma center before he was well enough to go up for adoption. But there was still more work to be done. Bruin was extremely shy and nervous around other dogs, and our Behavior Modification Team worked with him to improve his confidence. Thankfully, Bruin’s true personality started to shine through and he found a forever home in Tempe where he now runs and plays in the yard with his canine siblings.

Bruin’s story reminds us just how many compassionate animal lovers it can take to save one life. From our EAMTs, who field more than 21,000 emergency calls each year, to our Second Chance Animal Hospital staff, which treats more than 9,000 injured and abused pets, to our patient behavior team, and our thousands of dedicated staff and volunteers, who provide an endless amount of care and love, we are committed to doing whatever it takes to give animals like Bruin a second chance at a happy life.

Every life we save requires care, love and resources. It costs an average of $327 to care for each of our homeless pets until they find their forever home.

AHS receives no government funding and is not affiliated with any local, state or national humane organizations. As a local, independent, nonprofit animal welfare organization, we rely solely on donations and service fees to provide the food, shelter, toys and care our pets need, and we’re proud to say that 85 cents of each dollar we receive goes directly toward supporting the programs and services that benefit our pets. Every dollar you donate is a lifesaving gift to a homeless animal. Without you, we couldn’t provide a second chance to pets like 8-year-old Moonlight, whose family couldn’t afford to care for her anymore, or 10-monthold Pawly, who came in as a stray with a missing foot. Your generosity saves lives, and our pets can’t thank you enough for your continued support.

Saving 10,000 More Our Future Together Lives

Confident Transparency e

INCOME

q w e r

Public Support. . . . . . . . . . . . . . . . . . . . . . . $11,600,967 Service Revenues. . . . . . . . . . . . . . . . . . . . . $2,752,563

Every day, AHS adopters reach out to us with amazing stories of pets who have become family, brought joy and changed lives. Sadly, not every story has

r

w

a happy ending. Last year, we were able to save the lives of more than 17,000 homeless animals. But as an open-intake facility that accepts animals regardless of age, breed and medical condition, there were thousands of other animals who came into our trauma

Special Events. . . . . . . . . . . . . . . . . . . . . . . . . $930,745 Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $422,888

TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,707,163

q

y t

EXPENSES

u

2012-2013 SHELTER INTAKE

t Administration. . . . . . . . . . . . . . . . . . . . . . . . . . $519,901

q Untreatable Animals . . . 12,508 (32.62%) (severe behavior or medical cases)

y Fundraising. . . . . . . . . . . . . . . . . . . . . . . . . . . $1,732,947

w All Other Animals. . . . . . 25,840 (67.38%)

center with catastrophic injuries or who were abused and suffering from severe aggression that we simply could not help. Last year, more than 32 percent of the animals we took in were medically or behaviorally untreatable according to definitions and standards adopted in our community within the last 10 years. We face difficult choices every day, but we always make decisions that we believe are in the best interest of each animal.

q

w

u Program Services. . . . . . . . . . . . . . . . . . . . $12,824,609 TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,077,457

OUTCOMES

Unfortunately, the number of cats we saved remained stagnant, and in Maricopa County, which ranks second only to Los Angeles County in pet overpopulation, we simply cannot end euthanasia by continuing down the same path. We must think outside the box, look toward innovate concepts, such as expanded trap-neuterreturn and working cat programs that offer an outlet for cats who would not be fit for traditional adoption, and work together if we’re going to save more lives and solve this community-wide problem.

e Adopted. . . . . . . . . . . . . . . . 11,920 (46.13%) r Returned to Owner. . . . . . . . 1,202 (4.65%)

GET INVOLVED!

GET INVOLVED!

•A dopt a homeless pet and save a life: azhumane.org

•S chedule a free pickup to donate your old clothes, furniture and household goods to our thrift stores: thriftpickup@azhumane.org or 480.290.0587

•B e a hero to a hero by becoming a Project Active Duty foster for a military pet: volunteerap@azhumane.org or 602.997.7585 Ext. 1040

TWISTER

BRUIN

MOONLIGHT

PAWLY

• Shop for trendy styles for your pet at our Petique and Pet Emporium retail stores, where proceeds support our homeless pets: azhumane.org

e

t Placed with . . . . . . . . . . . . 2,853 (11.04%) Rescue Partner

r

y R eturned to Finder/. . . . . . . 1,407 (5.45%) Transferred to Another Facility

t

u Euthanized . . . . . . . . . . . . . 8,458 (32.73%) (Managable/Treatable) Dogs . . . . . . . . . . . . . . . . . . . . . 873 (10.32%) Cats. . . . . . . . . . . . . . . . . . . . 7,556 (89.34%) Critters. . . . . . . . . . . . . . . . . . . . . . 29 (0.01%)

y u DOGS

CATS

• We’ve rolled out a revamped, customerfriendly open adoption policy that lifts many of the former restrictions we had on potential adopters, providing new homes for many more pets.

We’re working hard to save as many animals as we can, and we’re proud that our total euthanasia dropped by nearly six percent last year. Thanks to programs like Behavior Modification, where we work with shy and fearful dogs, the percentage of canines we were able to place in homes or with rescue partners jumped by nine percent.

CRITTERS

• Our new mobile adoption vehicle will allow us to take our amazing pets on the road to adoption events throughout the Valley. We anticipate the vehicle will help us place close to 1,000 additional pets with new forever families each year.

This summer, AHS will embark on a mission to save the lives of thousands of more pets. This is no easy task, but the most rewarding moments are never easy. And when we get to experience all the extra puppy kisses, all the loving kitten purrs and can cherish every additional life we saved, we’ll have no doubt we’ve made the right decision. With your continued support, here’s how we plan to make this vision a reality and save so many more lives: • With more than 80,000 homeless pets entering Valley shelters each year, we will continue our collaborative efforts with the Alliance for Companion Animals and the Fix.Adopt.Save initiative to seek new ways to combat our extreme overpopulation crisis through a comprehensive approach that includes adoption campaigns, expanded trap-neuter-return and increased spay/neuter efforts.

• We will make thoughtful adjustments to our intake processes and policies to save the lives of more pets.

• This summer, AHS will take part in the ASPCA Rachael Ray $100K Challenge where we will compete for $100,000 in lifesaving funds to benefit homeless pets.

• We are seeking funding to implement a kitten nursery, where our compassionate staff and volunteers can care for kittens who are too young to go up for adoption or into foster care and would have an extremely low chance at survival without additional help.

• We’ll continue to maximize our strong partnerships with rescue groups and grow our many alternative placement programs, including our recently implemented working cat program, in which cats who aren’t suited for indoor life are adopted, fed and cared for by local businesses. In return, these working cats help control rodent populations at warehouses, ranches, mills, barns and nurseries.

• Our newly-opened cat isolation space and behavior modification area at the Nina Mason Pulliam Campus for Compassion will help us give nearly 1,400 sick cats and shy or fearful dogs a second chance at a good life.

One By One TWISTER OVERCOMES STORMY START One day last fall, a horrified driver spotted Twister on an on ramp at Interstate 10 dodging between speeding cars zipping down the freeway. The Good Samaritan contacted AHS’ Emergency Animal Medical Technicians™, who raced to save the 7-month-old kitten before it was too late. Our EAMTs™ were able to track down Twister, but not before the Orange Tabby had suffered a severe injury to his face.

When our EAMTs™ found Twister, his jaw bone was exposed and his face was covered in blood. They raced him back to AHS’ Second Chance Animal Hospital™, where our skilled veterinarians treated his wounds and stitched him up. Unable to drink, Twister was given fluids to stay hydrated and fed soft food for nearly 2 1/2 weeks. He also required two separate surgeries to help reconstruct his adorable face.

Your Support Saves Lives After spending several months recovering with his dedicated foster volunteer family, Twister found his happy ending and is now loving life in his new forever home in Chandler.

BRUIN BOUNCES BACK When you’re tiny, scared and alone, life on the streets can unravel in an instant. Bruin, a 3-year-old Schnauzer, found that out the hard way when he was brutally attacked by another dog last spring.

When our Emergency Animal Medical Technicians found him, he had severe gashes all over his body.

Bruin was rushed to our Second Chance Animal Hospital, where our compassionate vets tended to his injuries. Bruin required 37 stitches to close wounds around his neck, belly, leg and eye.

He spent three weeks in our trauma center before he was well enough to go up for adoption. But there was still more work to be done. Bruin was extremely shy and nervous around other dogs, and our Behavior Modification Team worked with him to improve his confidence. Thankfully, Bruin’s true personality started to shine through and he found a forever home in Tempe where he now runs and plays in the yard with his canine siblings.

Bruin’s story reminds us just how many compassionate animal lovers it can take to save one life. From our EAMTs, who field more than 21,000 emergency calls each year, to our Second Chance Animal Hospital staff, which treats more than 9,000 injured and abused pets, to our patient behavior team, and our thousands of dedicated staff and volunteers, who provide an endless amount of care and love, we are committed to doing whatever it takes to give animals like Bruin a second chance at a happy life.

Every life we save requires care, love and resources. It costs an average of $327 to care for each of our homeless pets until they find their forever home.

AHS receives no government funding and is not affiliated with any local, state or national humane organizations. As a local, independent, nonprofit animal welfare organization, we rely solely on donations and service fees to provide the food, shelter, toys and care our pets need, and we’re proud to say that 85 cents of each dollar we receive goes directly toward supporting the programs and services that benefit our pets. Every dollar you donate is a lifesaving gift to a homeless animal. Without you, we couldn’t provide a second chance to pets like 8-year-old Moonlight, whose family couldn’t afford to care for her anymore, or 10-monthold Pawly, who came in as a stray with a missing foot. Your generosity saves lives, and our pets can’t thank you enough for your continued support.

Saving 10,000 More Our Future Together Lives

Confident Transparency e

INCOME

q w e r

Public Support. . . . . . . . . . . . . . . . . . . . . . . $11,600,967 Service Revenues. . . . . . . . . . . . . . . . . . . . . $2,752,563

Every day, AHS adopters reach out to us with amazing stories of pets who have become family, brought joy and changed lives. Sadly, not every story has

r

w

a happy ending. Last year, we were able to save the lives of more than 17,000 homeless animals. But as an open-intake facility that accepts animals regardless of age, breed and medical condition, there were thousands of other animals who came into our trauma

Special Events. . . . . . . . . . . . . . . . . . . . . . . . . $930,745 Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $422,888

TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,707,163

q

y t

EXPENSES

u

2012-2013 SHELTER INTAKE

t Administration. . . . . . . . . . . . . . . . . . . . . . . . . . $519,901

q Untreatable Animals . . . 12,508 (32.62%) (severe behavior or medical cases)

y Fundraising. . . . . . . . . . . . . . . . . . . . . . . . . . . $1,732,947

w All Other Animals. . . . . . 25,840 (67.38%)

center with catastrophic injuries or who were abused and suffering from severe aggression that we simply could not help. Last year, more than 32 percent of the animals we took in were medically or behaviorally untreatable according to definitions and standards adopted in our community within the last 10 years. We face difficult choices every day, but we always make decisions that we believe are in the best interest of each animal.

q

w

u Program Services. . . . . . . . . . . . . . . . . . . . $12,824,609 TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,077,457

OUTCOMES

Unfortunately, the number of cats we saved remained stagnant, and in Maricopa County, which ranks second only to Los Angeles County in pet overpopulation, we simply cannot end euthanasia by continuing down the same path. We must think outside the box, look toward innovate concepts, such as expanded trap-neuterreturn and working cat programs that offer an outlet for cats who would not be fit for traditional adoption, and work together if we’re going to save more lives and solve this community-wide problem.

e Adopted. . . . . . . . . . . . . . . . 11,920 (46.13%) r Returned to Owner. . . . . . . . 1,202 (4.65%)

GET INVOLVED!

GET INVOLVED!

•A dopt a homeless pet and save a life: azhumane.org

•S chedule a free pickup to donate your old clothes, furniture and household goods to our thrift stores: thriftpickup@azhumane.org or 480.290.0587

•B e a hero to a hero by becoming a Project Active Duty foster for a military pet: volunteerap@azhumane.org or 602.997.7585 Ext. 1040

TWISTER

BRUIN

MOONLIGHT

PAWLY

• Shop for trendy styles for your pet at our Petique and Pet Emporium retail stores, where proceeds support our homeless pets: azhumane.org

e

t Placed with . . . . . . . . . . . . 2,853 (11.04%) Rescue Partner

r

y R eturned to Finder/. . . . . . . 1,407 (5.45%) Transferred to Another Facility

t

u Euthanized . . . . . . . . . . . . . 8,458 (32.73%) (Managable/Treatable) Dogs . . . . . . . . . . . . . . . . . . . . . 873 (10.32%) Cats. . . . . . . . . . . . . . . . . . . . 7,556 (89.34%) Critters. . . . . . . . . . . . . . . . . . . . . . 29 (0.01%)

y u DOGS

CATS

• We’ve rolled out a revamped, customerfriendly open adoption policy that lifts many of the former restrictions we had on potential adopters, providing new homes for many more pets.

We’re working hard to save as many animals as we can, and we’re proud that our total euthanasia dropped by nearly six percent last year. Thanks to programs like Behavior Modification, where we work with shy and fearful dogs, the percentage of canines we were able to place in homes or with rescue partners jumped by nine percent.

CRITTERS

• Our new mobile adoption vehicle will allow us to take our amazing pets on the road to adoption events throughout the Valley. We anticipate the vehicle will help us place close to 1,000 additional pets with new forever families each year.

This summer, AHS will embark on a mission to save the lives of thousands of more pets. This is no easy task, but the most rewarding moments are never easy. And when we get to experience all the extra puppy kisses, all the loving kitten purrs and can cherish every additional life we saved, we’ll have no doubt we’ve made the right decision. With your continued support, here’s how we plan to make this vision a reality and save so many more lives: • With more than 80,000 homeless pets entering Valley shelters each year, we will continue our collaborative efforts with the Alliance for Companion Animals and the Fix.Adopt.Save initiative to seek new ways to combat our extreme overpopulation crisis through a comprehensive approach that includes adoption campaigns, expanded trap-neuter-return and increased spay/neuter efforts.

• We will make thoughtful adjustments to our intake processes and policies to save the lives of more pets.

• This summer, AHS will take part in the ASPCA Rachael Ray $100K Challenge where we will compete for $100,000 in lifesaving funds to benefit homeless pets.

• We are seeking funding to implement a kitten nursery, where our compassionate staff and volunteers can care for kittens who are too young to go up for adoption or into foster care and would have an extremely low chance at survival without additional help.

• We’ll continue to maximize our strong partnerships with rescue groups and grow our many alternative placement programs, including our recently implemented working cat program, in which cats who aren’t suited for indoor life are adopted, fed and cared for by local businesses. In return, these working cats help control rodent populations at warehouses, ranches, mills, barns and nurseries.

• Our newly-opened cat isolation space and behavior modification area at the Nina Mason Pulliam Campus for Compassion will help us give nearly 1,400 sick cats and shy or fearful dogs a second chance at a good life.

One By One TWISTER OVERCOMES STORMY START One day last fall, a horrified driver spotted Twister on an on ramp at Interstate 10 dodging between speeding cars zipping down the freeway. The Good Samaritan contacted AHS’ Emergency Animal Medical Technicians™, who raced to save the 7-month-old kitten before it was too late. Our EAMTs™ were able to track down Twister, but not before the Orange Tabby had suffered a severe injury to his face.

When our EAMTs™ found Twister, his jaw bone was exposed and his face was covered in blood. They raced him back to AHS’ Second Chance Animal Hospital™, where our skilled veterinarians treated his wounds and stitched him up. Unable to drink, Twister was given fluids to stay hydrated and fed soft food for nearly 2 1/2 weeks. He also required two separate surgeries to help reconstruct his adorable face.

Your Support Saves Lives After spending several months recovering with his dedicated foster volunteer family, Twister found his happy ending and is now loving life in his new forever home in Chandler.

BRUIN BOUNCES BACK When you’re tiny, scared and alone, life on the streets can unravel in an instant. Bruin, a 3-year-old Schnauzer, found that out the hard way when he was brutally attacked by another dog last spring.

When our Emergency Animal Medical Technicians found him, he had severe gashes all over his body.

Bruin was rushed to our Second Chance Animal Hospital, where our compassionate vets tended to his injuries. Bruin required 37 stitches to close wounds around his neck, belly, leg and eye.

He spent three weeks in our trauma center before he was well enough to go up for adoption. But there was still more work to be done. Bruin was extremely shy and nervous around other dogs, and our Behavior Modification Team worked with him to improve his confidence. Thankfully, Bruin’s true personality started to shine through and he found a forever home in Tempe where he now runs and plays in the yard with his canine siblings.

Bruin’s story reminds us just how many compassionate animal lovers it can take to save one life. From our EAMTs, who field more than 21,000 emergency calls each year, to our Second Chance Animal Hospital staff, which treats more than 9,000 injured and abused pets, to our patient behavior team, and our thousands of dedicated staff and volunteers, who provide an endless amount of care and love, we are committed to doing whatever it takes to give animals like Bruin a second chance at a happy life.

Every life we save requires care, love and resources. It costs an average of $327 to care for each of our homeless pets until they find their forever home.

AHS receives no government funding and is not affiliated with any local, state or national humane organizations. As a local, independent, nonprofit animal welfare organization, we rely solely on donations and service fees to provide the food, shelter, toys and care our pets need, and we’re proud to say that 85 cents of each dollar we receive goes directly toward supporting the programs and services that benefit our pets. Every dollar you donate is a lifesaving gift to a homeless animal. Without you, we couldn’t provide a second chance to pets like 8-year-old Moonlight, whose family couldn’t afford to care for her anymore, or 10-monthold Pawly, who came in as a stray with a missing foot. Your generosity saves lives, and our pets can’t thank you enough for your continued support.

Saving 10,000 More Our Future Together Lives

Confident Transparency e

INCOME

q w e r

Public Support. . . . . . . . . . . . . . . . . . . . . . . $11,600,967 Service Revenues. . . . . . . . . . . . . . . . . . . . . $2,752,563

Every day, AHS adopters reach out to us with amazing stories of pets who have become family, brought joy and changed lives. Sadly, not every story has

r

w

a happy ending. Last year, we were able to save the lives of more than 17,000 homeless animals. But as an open-intake facility that accepts animals regardless of age, breed and medical condition, there were thousands of other animals who came into our trauma

Special Events. . . . . . . . . . . . . . . . . . . . . . . . . $930,745 Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $422,888

TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,707,163

q

y t

EXPENSES

u

2012-2013 SHELTER INTAKE

t Administration. . . . . . . . . . . . . . . . . . . . . . . . . . $519,901

q Untreatable Animals . . . 12,508 (32.62%) (severe behavior or medical cases)

y Fundraising. . . . . . . . . . . . . . . . . . . . . . . . . . . $1,732,947

w All Other Animals. . . . . . 25,840 (67.38%)

center with catastrophic injuries or who were abused and suffering from severe aggression that we simply could not help. Last year, more than 32 percent of the animals we took in were medically or behaviorally untreatable according to definitions and standards adopted in our community within the last 10 years. We face difficult choices every day, but we always make decisions that we believe are in the best interest of each animal.

q

w

u Program Services. . . . . . . . . . . . . . . . . . . . $12,824,609 TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15,077,457

OUTCOMES

Unfortunately, the number of cats we saved remained stagnant, and in Maricopa County, which ranks second only to Los Angeles County in pet overpopulation, we simply cannot end euthanasia by continuing down the same path. We must think outside the box, look toward innovate concepts, such as expanded trap-neuterreturn and working cat programs that offer an outlet for cats who would not be fit for traditional adoption, and work together if we’re going to save more lives and solve this community-wide problem.

e Adopted. . . . . . . . . . . . . . . . 11,920 (46.13%) r Returned to Owner. . . . . . . . 1,202 (4.65%)

GET INVOLVED!

GET INVOLVED!

•A dopt a homeless pet and save a life: azhumane.org

•S chedule a free pickup to donate your old clothes, furniture and household goods to our thrift stores: thriftpickup@azhumane.org or 480.290.0587

•B e a hero to a hero by becoming a Project Active Duty foster for a military pet: volunteerap@azhumane.org or 602.997.7585 Ext. 1040

TWISTER

BRUIN

MOONLIGHT

PAWLY

• Shop for trendy styles for your pet at our Petique and Pet Emporium retail stores, where proceeds support our homeless pets: azhumane.org

e

t Placed with . . . . . . . . . . . . 2,853 (11.04%) Rescue Partner

r

y R eturned to Finder/. . . . . . . 1,407 (5.45%) Transferred to Another Facility

t

u Euthanized . . . . . . . . . . . . . 8,458 (32.73%) (Managable/Treatable) Dogs . . . . . . . . . . . . . . . . . . . . . 873 (10.32%) Cats. . . . . . . . . . . . . . . . . . . . 7,556 (89.34%) Critters. . . . . . . . . . . . . . . . . . . . . . 29 (0.01%)

y u DOGS

CATS

• We’ve rolled out a revamped, customerfriendly open adoption policy that lifts many of the former restrictions we had on potential adopters, providing new homes for many more pets.

We’re working hard to save as many animals as we can, and we’re proud that our total euthanasia dropped by nearly six percent last year. Thanks to programs like Behavior Modification, where we work with shy and fearful dogs, the percentage of canines we were able to place in homes or with rescue partners jumped by nine percent.

CRITTERS

• Our new mobile adoption vehicle will allow us to take our amazing pets on the road to adoption events throughout the Valley. We anticipate the vehicle will help us place close to 1,000 additional pets with new forever families each year.

This summer, AHS will embark on a mission to save the lives of thousands of more pets. This is no easy task, but the most rewarding moments are never easy. And when we get to experience all the extra puppy kisses, all the loving kitten purrs and can cherish every additional life we saved, we’ll have no doubt we’ve made the right decision. With your continued support, here’s how we plan to make this vision a reality and save so many more lives: • With more than 80,000 homeless pets entering Valley shelters each year, we will continue our collaborative efforts with the Alliance for Companion Animals and the Fix.Adopt.Save initiative to seek new ways to combat our extreme overpopulation crisis through a comprehensive approach that includes adoption campaigns, expanded trap-neuter-return and increased spay/neuter efforts.

• We will make thoughtful adjustments to our intake processes and policies to save the lives of more pets.

• This summer, AHS will take part in the ASPCA Rachael Ray $100K Challenge where we will compete for $100,000 in lifesaving funds to benefit homeless pets.

• We are seeking funding to implement a kitten nursery, where our compassionate staff and volunteers can care for kittens who are too young to go up for adoption or into foster care and would have an extremely low chance at survival without additional help.

• We’ll continue to maximize our strong partnerships with rescue groups and grow our many alternative placement programs, including our recently implemented working cat program, in which cats who aren’t suited for indoor life are adopted, fed and cared for by local businesses. In return, these working cats help control rodent populations at warehouses, ranches, mills, barns and nurseries.

• Our newly-opened cat isolation space and behavior modification area at the Nina Mason Pulliam Campus for Compassion will help us give nearly 1,400 sick cats and shy or fearful dogs a second chance at a good life.

Annual Report 2013

Look at All You Helped Us Accomplish Last Year

19,309

600

3,158

Animals received affordable, lowcost wellness and veterinary services

Students learned compassion for animals through our Humane Education programs

Number of cats we’ll be able to save each year in our new isolation area at the Nina Mason Pulliam Campus for Compassion

RESCUE

4,037

38,348

Pets cared for by our compassionate team of 500 foster families

Animals taken in and given a second chance at life

18,292

Owned and shelter animals who were spayed/neutered

76,575

Pounds of food eaten by our dogs and cats

143,200

Pounds of cat litter used

9,604

Number of shy, fearful and higharousal dogs we worked with through our behavior modification program

Calls for help fielded by our Emergency Animal Medical Technicians™

Sick, injured or abused animals who were treated at our Second Chance Animal Hospital™

66,905

35 K

70 K

Dear Friend,

ADOPT

It’s been just over six months that I’ve had the privilege of working at the Arizona Humane Society, and I’ve already learned so much. I’ve learned that we have the most dedicated staff around. A staff that is determined to save lives and find forever homes for every homeless pet we can.

ADVOCATE

Every pet deserves a good life.

327

The average cost in dollars to care for each pet until they find their forever home 0

DR. STEVEN R. HANSEN AND LOVING PET, AHS ALUMNI SAMMI

21,675

Animals saved thanks to your support

Shelter and owned animals served through our multitude of programs

HEAL

787

17,382

18

Hours donated to each pet we saved by our 1,800 volunteers

Letter From the Top Dog

This passionate belief has driven the Arizona Humane Society to serve a critical role in our community for nearly 60 years. We rescue, heal, adopt and advocate for homeless, sick, injured and abused animals regardless of their breed, age or medical condition. Through collaborative partnerships, affordable community services, emergency rescue and our medical trauma center, we are committed to providing second chances and saving the lives of animals.

AZHUMANE.ORG

Becoming the Animal Welfare Community of the Future, Today

I’ve learned that our compassionate team of 1,800 volunteers and foster families love and care for every homeless pet who comes through our doors like their own and never fails to step up when a mom and her newborn kittens need a temporary home or a frightened dog could use 10 extra minutes of nurturing outside his kennel.

I’ve learned how committed we are to collaboration through important partnerships like Fix.Adopt.Save., in which seven animal welfare organizations have come together to tackle the Valley’s extreme pet overpopulation crisis through spay/ neuter and adoption initiatives. And most of all, I’ve learned just how generous you are. In my short time here, your heartfelt gifts have helped us open a new Petique at the Shops at Norterra, an offsite retail and adoption location, that will help us find forever homes for 1,000 more pets every year. You’ve helped us renovate our Sunnyslope cat adoption area to improve the cats’ quality of life while they wait for a new family. And you’ve made possible a new cat isolation wing and dog behavior modification area at our Nina Mason Pulliam Campus for Compassion that will allow us to nurse 600 sick cats back to health and work with 800 shy, fearful and high-arousal dogs each year.

You never bat an eye when we ask for help, and now, we need you more than ever. In the coming months, we are launching an aggressive campaign to save the lives of thousands of more pets. It’s going to be challenging. But we must take action with a sense of urgency and move beyond the status quo. With your continued support, we can save the lives of so many more dogs, cats and critters through increased adoptions, spay/neuter initiatives, changes to our intake process, and innovative new programs that will allow us to provide

an outlet for thousands of animals who otherwise would not be suitable for traditional adoption. Together, we can make a true impact, we can save more homeless pets, and we can become the animal welfare community of the future, today.

Sincerely,

Dr. Steven R. Hansen, AHS President & CEO 2012-13 AHS BOARD OF DIRECTORS OFFICERS Melinda Gulick, Chair Ann Damiano, Chair-Elect Kimberlee Reimann Padilla, Secretary Patrick Loftus, Treasurer BOARD MEMBERS Bryant Colman Mary Frances Ewing Susie Ingold Rob Kort Andrea Marconi Kerry Milligan Michael Napier Eileen Rogers Meredith Savage Ann Siner Andrew Sussman Ed Troell Cindy Watts Tracy Weiss Ronald Wilson Patty Withycombe