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“The unprecedented growth in traffic led to short term operational issues in June, however our decisive early action to limit the airport’s ca pacity in the crucial school holiday period of July and August has ensured passengers have experi enced reliable flight timetables over the summer months. We are now very much operating busi ness as usual and do not see any reason to extend the capacity declaration.”
The weekly newspaper for air cargo professionals No. 1,195 29 August 2022 Follow Us: :: MMI Asia to host launch event for Southeast Asia conference ... Page 2 INSIDE THE UK Department for Trans port has approved plans for RiverOak Strategic Partners (RSP) to develop Manston Air port in Kent into a cargo hub ... UK GOVERNMENT GREEN LIGHTS ... PAGE 4 When it comes to moving per ishable goods, time is of the essence. That’s where the air cargo sector comes into play SPEED TO MEET YOUR NEEDS ... PAGE MAURICE6 WARD GROUP ... THE Maurice Ward Group is continuing its growth in the Scandinavian region with a new office opening in Oslo, Norway ... PAGE 2 NEW AIR CARGO COMPANY ... FARCARGO, a new Faroese air cargo company, has been launched to fly fresh salmon from Bakkafrost to the United States ... PAGE 4
Strong passenger demand and encour aging air traffic volumes, following the lifting of all UK travel restrictions in March 2022, accelerated Gatwick’s re covery from the devastating impact of the pandemic, the airport revealed in its half year financialPassengerresults.demand was at 74.3% of pre-pan demic levels for Q2, after all UK travel restrictions were removed, and 59.1% for the half year period. 13.1 million passengers passed through the air port, with revenue at £291.5m for the six months ending 30 June 2022. The airport reported a re turn to profitability with EBITDA at £148.3m and a profit after tax of £50.6m Following strong demand, Gatwick has revised its traffic forecasts for 2022 to 32.8m passengers, as a result of increased demand in H1. The airport however notes that continued macro-economic uncertainty, including inflationary pressures on costs and passenger demand for the winter sea son, may impact these forecasts.
“Despite some broad economic uncertainty, we are also looking forward to a successful sec ond half to the year, with new, exciting airlines and routes coming online and continuous im provement in the high service standards Gatwick is known for.”
Following significant investment, Gatwick has just completed a project to resurface its main runway to improve resilience, and the redevelop ment of the airport’s train station is progressing well, with completion due in 2023. Increased demand through the half year period drove significant operational challenges across the entire aviation sector. In response, Gatwick took early action to ensure reliable flight timeta bles by gradually increasing its declared capacity, and recruited over 400 new security staff to re duce delays. With additional resources across the Gatwick operation in place, no further modera tion of flying programmes is necessary. Gatwick has provided staff to support other airport operators – including airline baggage han dlers – as part of a continuous effort to improve their performance, reduce delays and return to high standard service levels. As reported at Gatwick’s full year results, the South Terminal reopened on 27 March as de mand returned – an operation described as the equivalent of opening a medium-sized airport overnight.
“We still have some way to go, but strong de mand has fast-tracked Gatwick’s recovery from the pandemic, particularly in the last quarter since all UK travel restrictions were removed. Air traffic volumes have reflected this strong passen ger demand and have bounced back to around 75% of pre-COVID levels,” Stewart Wingate, chief executive officer of Gatwick Airport, said.
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THE UK Department for Transport has approved plans for RiverOak Strategic Partners (RSP) to develop Manston Air port in Kent into a cargo hub. The £500 million investment plans were approved by the UK government after “five long years of detailed scrutiny,”
RSP announced, with the Development Consent Order (DCO) received last week. “The DCO will make it possible for RSP to provide much needed airfreight capacity in the South East, help alleviate long term overcrowding in the London airport system and ease road congestion caused by lorries carrying freight through the channel tunnel to European airports,” RSP said in a press “Manstonrelease.isunique – because it will be built to be Carbon Net Zero from scratch, enabling us to demonstrate to the Government how it can deliver on its commitment to grow the aviation sector, whilst still meeting its decarbonisation targets,” the company highlighted.
MMI Asia to host launch event for Southeast conferenceAsia
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MMI Asia has announced that it will host a launch event on 13 Sep tember at the Marina Bay Sands Convention Centre for the 2023 transport logistic and air cargo Southeast Asia exhibition and conference.MichaelWilton, CEO and managing director of MMI Asia, a direct subsidiary of Messe München, will welcome guests and media to the venue, which will play host to the international exhibition from 13th-15th September 2023. The launch event will outline some of the topics that will be examined at the conference, as well as giving guests the chance to hear from numerous key regional air cargo officials.TheSingapore-based company is hoping to replicate its parent company’s exhibition success in Europe, building on the growing transport logistics market in Singapore, as it seeks to become Asia’s cargo hub. “Singapore is a regional air cargo and logistics hub, as well as hosting regional and international HQs of many of the world’s largest shippers. Decisions on supply chains and logistical challenges are made in Singapore. Therefore, Singapore offers the regional market an easy access while bringing maximum value to the industries the show will serve,” Wilton explained.
In our recent Technology and Security supplement, the article ‘Software Robots’ was inadvertently credited to Ahmet Baltaci. It should have been credited to Tarık Parlak , VP Asia Pacific, THY. Apologies to Turkish Cargo.
“I would like to pay tribute to the extraordinary army of Manston Airport supporters who have never given up hope of seeing new life breathed into this historic aviation asset,” Tony Freudmann, RSP director, said. The airport is set to start operating its first cargo services in early 2025.
“Singapore not only acts as a gateway to the rest of Southeast Asia but also provides airfreight executives with an ecosystem of the very best providers, solutions, and enablers of best practic es...Singapore, with its global standardisations, can help shippers by facilitating airfreight to the whole region and beyond. ” Wilton added.“The show will focus and be themed around the key issues facing the Southeast Asian market,” Wilton revealed, giving a preview of what to expect at the 2023 event. “The air cargo and freight service providers will undoubtedly get the chance to meet with the deci sion makers of regional shippers in Southeast Asia. Businesses that are looking for solutions to their logistic problems will also benefit from first hand exposure to the very best service and solution pro viders in the industry.”
UK government green lights plans to turn Manston Airport into cargo hub
“This is a new chapter in the Faroese ex porting history, where the aim is to supply fresh iced salmon with premium quality to both the US market, the Israel market and other worldwide markets only 24 hours after the salmon was swimming in the Faroese fjords,” Regin Jacobsen, CEO of Bak kafrost, said.
FarCargo have signed a agreement re garding the purchase of a Boeing 757-200 air cargo freighter with a payload of ap proximately 35 tonnes. The aircraft will be delivered within two to four months and will then begin operating between the Faroe Islands and New York. The flight operations will be carried out by the Swedish company WestAtlantic, with around ten pilots and captains responsible for flying the aircraft. The planning of this air cargo company and the selection of the right aircraft has taken FarCargo almost 12 months.
FARCARGO, a new Faroese air cargo compa ny, has been launched to fly fresh salmon from Bakkafrost to the United States.
Maurice Ward Group expands Scandinavian operations
New air cargo company launched to fly salmon forBakkafrostTHE
“This is a big milestone for us, as this is the first Faroese air cargo company as well as the only private owned airline company in the Faroe Islands. The majority sharehold er is Bakkafrost, the biggest commercial company in the Faroe Islands, who pro duce approximately 100,000 tonnes of fresh salmon per year in the Faroes and in Scot land,” Birgir Nielsen, CEO of FarCargo, said.
Maurice Ward Group is continuing its growth in the Scan dinavian region with a new office opening in Oslo, Norway. Located in the central Gardermoen, Oslo Airport area, this location is an important point of international trade and lo gistics between Scandinavia, Asia and Europe. The company has appointed Kim Eckerman as the new branch manager of Maurice Ward Norway. “One of our goals as a team is to get the customers, business partners and people of Norway more acquainted with Mau rice Ward Group and the services we can provide. Moreover, dealing with all the great challenges we are seeing in today’s highly unstable freight market will also be high on the list. Nevertheless, we choose to see it as an opportunity gained in order to grow and further establish ourselves in the Norwe gian market. Whatever the challenge, whatever the size of the shipment, big or small, our team can move it”, Eckerman said.
The global freight forwarding and logistics company now has 50 offices across 25 European countries, covering all major logistics hubs of the Nordics, Baltics and Central Eastern Europe.
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“Turkish Cargo has requirements”hassuchworld,cornersproductsofachains,variousworkingcustomersinsupplyshippingwidevarietygoodsandtoalloftheandeachshipmentsspecific
Protecting perishables
“Turkish Cargo’s TK URGENT service, which has been developed in a manner to be combined with all special and general cargo, including the CEIV certificated TK PHARMA, TK FRESH, and TK LIVE products, enables the transportation of the pharmaceutical ship ments that are of urgent and highly temperature sensitive nature,” Daniel Lloyd Johnson, senior vice president of cargo product & customer experience at Turkish Airlines, said. This was something that has been seen in effect already, as the company moved time-sensitive items, such as Covid-19, and other, vaccines, dental materials, medical supplies and more, through TK URGENT. This service has been further boosted by its dedicat ed team working behind the scenes and vehicles on the ground, which are designed to expedite tarmac time for shipments need ing to transit through destinations.
Ensuring a smooth supply chain Planning is as much key to the delivery process as the quality of the product itself, especially when it comes to maintaining a high quality brand and customer satisfaction.
“Turkish Cargo has customers working in various supply chains and ships a wide variety of goods and products to all corners of the world, and each of such shipments has specific requirements,”
“In this regard, our primary focus is to analyse the customer expectations and requirements accurately while developing our new services, and thus, to be able to provide them with the most effective solutions. Accordingly, our Speed & Priority Services are designed in a manner to respond to the expectations of our customers in terms of affordable cost, flexibility, privilege and ex peditious shipment advantages,” he added.
TK URGENT has been specially designed to give companies the ability to move urgent shipments or products at the last minute, providing the quickest acceptance, minimum connection and shortest available journey time. The TK URGENT Team will not only be available 24/7 for those booking through it but it will provide a 100% refund guarantee, under certain circumstances and conditions, reflecting the confi dence in the company’s ability to deliver as promised. On top of that, for the client who is conscious of being able to monitor the status of a package throughout its journey, the company provides the option of following the process from booking to after sale.
Avoiding limitations To ensure that, as cargo handlers, Turkish Cargo goes above and beyond its competitors to maintain its position in the marketplace, it’s important to be able to minimise or even eliminate any poten tial limitations on the goods it can move.
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6 ACW 29 AUGUST 2022 PERISHABLES AIR CARG O WEEK
hen it comes to moving perishable goods, time is of the essence. That’s where the air cargo sector comes into play. With a short shelf life and often destined for human consumption, it is crucial for cargo handling services to move these items swiftly but also in a manner that doesn’t compromise their quality. Turkish Cargo has been working to meet the needs of its cus tomers in this field, “investing in infrastructure and technology to provide cost-saving, flexible and privilege” shipping. Recently, the company launched three services: TK SMART, TK PREMIUM and TK URGENT.Theoptions now available to customers means that Turkish Cargo has placed itself in a position where it can handle differ ent requests depending on the nature of the item, delivery time required or special conditions needed to keep the package safe during transit.
A smooth and sophisticated supply chain is a critical component of guaranteeing that products are sold in a timely process and with their quality preserved as best as possible. Speed is, therefore, the key reason why the air cargo industry remains the first choice of transport for those dealing with perishables, as they know it’s an efficient way to move items from point A to B.
That’s where the three different levels of service now available
SPEEDS TO MEET YOUR NEEDS
Lloyd Johnson explained. “We, as Turkish Cargo, understand that supply chains and air cargo sometimes need to respond in various forms to various circumstances and also that all cargo does not need to move at the same speed and with the same priority and at the same level of urgency.”
TK SMART is a service that is appropriate for the movement of general cargo shipments. TK PREMIUM can be utilised for all special and general cargo shipments other than live animals and valuable cargo shipments. The TK URGENT service enables the transportation of not just special and general cargo but also shipments such as vaccines/pharmaceuticals that are of urgent and perishable nature.
“Thanks to such service group, designed so as to raise the service quality to an upper level in respect of four primary aspects, namely speed, capacity, operational priority and cus tomer services, our business partners are provided with the opportunity to benefit from the mega hub and network ca pabilities of Turkish Cargo. Our Speed & Priority Services are addressed to a wide range of industry verticals thanks to var ious service parameters, in addition to the current operations of Turkish Cargo,” Lloyd Johnson highlighted. Customer communication is crucial Increasingly, customers are looking for tailored services that specifically fit their requirements and facilitate their work, in stead of standard, one-size fits all services. So, when working directly with companies to deliver time-sensitive and perish able goods, customer relations are a key element of any cargo handling business. At Turkish Cargo, Lloyd Johnson was keen to highlight the company’s commitment to “not only monitor the performance of the new services but also attach importance to the custom er experience,” describing it as one of their primary KPIs. “We stay in touch with the customer feedback by developing the best practices in respect of each service parameter.”
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come into play. The variety of options means that the company can ensure shipments are despatched with no limits depend ing on the weight or volume transported.
“By making use of the feedback we receive from the shippers and agents, we observe that our customers are considerably satisfied with the advantages offered by such new services of us. We receive substantially encouraging feedback about our new TK URGENT services, which offers the most expeditious solution in particular for the time-sensitive and critical requirements,” Lloyd Johnson added. Turkish Cargo describes its approach as the “value generation” – a reflection of the customer-orientated approach on the prod uct/service side. Turkish Cargo hopes that, by launching these three services and through its “state of the art hubs”, it will be able to solidify its “lead position in the flight network and also raise the bar to the highest level of operation al “Weexcellence.”adopta perfectionist service concept beyond the expectations by providing our customers with the good fit solutions in terms of both product range and service quality. In line with such concept of us, we make use of the instruments to satisfy the demands in respect of customer services in the most accu rately manner,” Lloyd Johnson said.
