A Project Report on Job satisfaction at R.S.S.K

Job satisfaction” at “ R.S.S.K” INDEX Titles

Page No.

Chapter I Executive summary

1

Chapter II •

Industrial profile

1

•

company profile

5

•

Product profile

9

•

Organization structure

12

Chapter III Design of the study 50

•

Job satisfaction

•

Methodology of data collection

•

Statement and management of problem

53

•

Objectives of the study

54

•

Scope of the study

54

•

Sampling test

54

53

Chapter IV Findings and suggestions

70

Chapter V Conclusion Chapter VI

71 72

Bibliography

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Page 1

Job satisfaction” at “ R.S.S.K” EXECUTIVE SUMMARY [

The Ranna sugar is one of the leading sugar producing industries in karnataka. It is a situated near Timmapur village.

By conducting the organization study it is found that All the departments were actively working towards the achievement of the goals of the company.

My topic is: Job satisfaction.

Job satisfaction is

summarize that the employees. Today’s employees are

receiving a variety of compensation including health care, retirement and other benefits programmes.the job satisfaction is widely used for analyzing the job satisfaction. While jobs can be satisfying in some regards with positive feelings of accomplishment and purpose, they can also be source of negative feelings’

Objectives of study 1) Assessing the level of job satisfaction at Ranna Sugars 2) To bring out the opinion and suggestion of employees at Ranna.

3) To identify the satisfaction factors of employees.

4) To identify the perception of employees and the factors causing dissatisfaction Ranna sugars is the job satisfaction at Timmapur . dist: Bagalkot karnataka state. For result analysis SPSS and MS excel software packages are used. From the analysis, I am able to indicate some of the following firms •

Medical facility provided to the employees is highly satisfied as management is highly concerned about the employees and their health

•

The relationship between the management and employees is good.

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Job satisfaction” at “ R.S.S.K” •

61% of employees say they are satisfied with the way their grievances are addressed.

•

Promotion is given on the basis of performance and 92% of employees are satisfied.

•

More then 75% of employees are satisfied with the food provided in the canteen because they maintain good quality food and lot of cleanliness in the preparation of food.

•

Transportation facility provided by the company is not up to the mark, because 35% respondents are strongly dissatisfied.

•

56% of employees are satisfied with the salary given to the employees.

Finally, study conclude by giving some suggestion in view of improving performance and efficiency of the company.

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Job satisfaction” at “ R.S.S.K” INDUSTRIAL PROFILE Indian sugar industry: India is the largest consumer & second largest producer of sugar in the world.

The Indian sugar industry second large agro industry Located in the rural India. The Indian sugar has a turnover of Rs.500 billion per annum & it contributes almost Rs.22.5 billion to the central & state as tax, and excise duty every year. It is the second largest agro-processing industry in the country after cotton textiles. With 453 operating sugar mills in different part of the country, Indian sugar industry has been a focal point for a socio-economic development in the rural areas. About 50 million sugarcane farmers & a large number of agricultural labors are involved in sugarcane cultivation & ancillary activities, constituting 7.5 % of the rural population. Besides, the industry provides employment to about 2 million skilled/semi-skilled workers & others mostly from the rural areas. The industry not only generates power for its own requirement but surplus power for export to the grid based on by-product-bagasse. It also produces alcohol, which is used for industrial &portable uses, & can be used to manufacture ethanol, an ecology friendly &renewable fuel for blending with petrol.

The sugar industry in the country uses only sugarcane as input; hence Sugar Company’s have been established in large sugarcane growing states like Uttar Pradesh, Maharashtra, Karnataka, Gujarat, and Tamil Nadu & Andhra Pradesh. In the year 200506 these six states contributed more than 85 % of total sugar production in the country;

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Job satisfaction” at “ R.S.S.K” International Sugar Industry: Demand- Supply: Brazil, and India are largest sugar producing countries followed by China, USA, Thailand, Australia, Mexico, Pakistan, France and Germany. Global sugar production increased from approximately 125.88 MMT in 1995-1996 to 149.4 MMT in 20022003 and then declined to 143.7 MMT in 2003-2004, whereas consumption increased steadily from 118.1 MMT in 1995-1996 to 142.8 MMT in 2003-2004 as shown in below given chart. The word consumption is projected to grow to 160.7 MMT by 2010 and 176.1 MMT by 2015.

The world’s largest consumers of sugar are India, China, Brazil, USA, Russia, Mexico, Pakistan, Indonesia, Germany and Egypt. According to USDA Foreign Agriculture Service, the consumption of sugar in Asian countries has increased at a faster rate, as a direct result of increasing population, increasing per capita Income and increased availability.

90 80 70 60 50

East West North

40 30 20 10 0

1st Qtr 2nd Qtr 3rd Qtr 4th Qtr

Contribution of Sugar Industry to Indian Economy.

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Job satisfaction” at “ R.S.S.K” Sugar industry contributes about Rs.1650 crores to the Central Exchange as excise duty and other taxes annually. In addition, about Rs.600 crores is realized by the State Governments annually through purchase tax and cane. At the prevailing sugarcane price, the total sugar cane produced in the country value at about Rs.24000 crores per year.

World Sugar Trade: Word trade in raw sugar is typically around 22 MMT and white sugar around 16 MMT. Brazil is the largest importer, followed by EU, Thailand, Australia and Cuba. The largest importers are Russia, Indonesia, UK, South Korea, Japan, Malaysia, the Middle East, and North Africa.

Sugar Prices: World sugar prices fell steadily from 1994-1995 till 1998-1999 and have been almost stable at those levels. The trend seems to have now reversed and refined sugar prices have increased by 30% in the last 5 quarters – from 9.16 cents per pound in January, 2004 to 12.02 cents in March,2005 (Source: USDA Foreign Agriculture Services).

Sugarcane Availability: Table showing sugar cane availability in cultivated area: Year 1980-81 1990-91 2000-01 2002-03 2003-04 2004-05

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Cultivated area (%) 2.7 4.3 3.9 3.7

MMT 154 241 296 300 236

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Job satisfaction” at “ R.S.S.K” Sugarcane occupies about 2.7% of the total cultivated area and it is one of the most important cash crops in the country. The area under sugarcane gradually increased from 2.7 million hectares in 1980-81 to 4.3 million hectares in 2002-03, mainly because of much larger diversion of land from other crops to sugarcane by the farmers for economic reasons. The sugarcane area, however, declined in the year 2003-04 to 3.9 million hectares and to 3.7 million hectares in 2004-05, mainly due to drought and pest attacks. From a level of 154 MMT in 1980-1981, the sugarcane production increased to 241 MMT in 1990-1991 and further to 296 MMT in 20002001. Since then, it has been hovering around 300 MMT until last year. In the season 2003-2004, however, sugarcane production declined to 236 MMT mainly due to drought and pest attacks. Not only sugarcane acreage and sugarcane production has been increasing, even drawl of sugarcane by the sugar industry has also been increasing over the years. In India, sugarcane is utilized by sugar mills as well as by traditional sweeteners like guru and khandsari producers. However, the diversion of sugarcane to khandsari is lower in states of Maharashtra and Karnataka, as compared to Northern states like UP.

SUGARCANE UTILIZATION

Year 1980-1981 1990-1991 2000-2001 2001-2002 2002-2003 2003-2004

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% Sugarcane utilization for White Khandsar Seed, feed and Sugar 33.4 50.7 59.7 57.4 68.9 56.1

i 54.8 37.4 28.8 31.5 20.1 32.5

chewing 11.8 11.8 11.5 11.1 11.1 11.4

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Job satisfaction” at “ R.S.S.K” COMPANY PROFILE: LOCATION:

:

The RAYATAR SAHAKARI SAKKRE KARKHANE NIYAMIT (R.S.S.K.N).

Factory: Timmapur Mudhol, Tq: Mudhol District: Bagalkot

ESTABLISHED IN

:

25/11/1999

REGESTERED NO

:

DSK/REG/182-83

WEEKLY HOLIDAY

:

SUNDAY

WORKING SHIFT

: 4 am to 12 pm, 12 pm to 8 pm, 8 pm to 4 am

FINANCIAL

: The Karnataka State Co-operative sugar Factories

INSTITUTION

: Ltd, Bangalore

OF THE COMPANY BANKERS OF THE

: IDBI - Bangalore

COMPANY

D.C.C Bank Timmapur, D.C.C.Bank Mudhol DCC Bank Bijapur

ARAE OF OPERATION

:

Andra Pradesh, Uttar pradesh

(NATIONALLY) (LOCALLY)

Tamilnadu , Maharashtra ,Bihar :

Mudhol, Bagalkot Bilgi, Jamakhandi Badami

AWARD COMPRTATORS

: “PARTHA SARATHI” :

Nirani sugars Ltd Prabhulingeshwar sugar Pvt Ltd .

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Job satisfaction” at “ R.S.S.K” WORKERS

:

947

NO OF SHAREHOLDER

:

10822

PRODUCT

BY PRODUCT

:

Sugar : Two Types Product

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•

Molasses

•

Bagasses

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Job satisfaction� at “ R.S.S.K�

INTRODUCTION TO RANNA SUGAR INDUSTRY. It is universally acknowledged that India is the homeland of sugarcane and sugar, Ranna sugar industry is one of the leading Sugar producing industries in Karnataka. It was registered as co-operative society on 29/7/192, Itself and Govt has given licence has 2599 TCD. due to many reasons the industry lagged behind.

In 1999, Ranna Sugar co-operative society aimed at overall improvement and establishment of electricity producing unit, with the help of Government of India and support of members, the society got a sound financial source. It aimed at serving their best to the customer and to improve and encourage farmer members. It aimed at providing stability to the cane cultivator farmer in whole Bagalkot district.

Ranna Sugar industry is engaged in producing quality sugar to the selected customers and producing co-generation electricity for home load purpose (internal use) and the remaining is exported to KPTCL. These productions are related as the material for the both production is same, therefore it is called as co-generation electricity.

In the same year government has given registration number is DSK/REG/182-83 dated: 27/07/1982. From that onwards it started issuing the shares to the public this issuing of shares comes to end in the year 1997. During these periods they purchased 200 acres of land at Timmapur (Mudhol Taluka) village at a cost of Rs.24 lakh. The 1 st trial crushing was taken in the month of May from 19/05/1999 to 10/06/1999. The performance of the factory in this period is as under.

TotalCane Crushed Sugar produced Recovery

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123.28MT 407989Qtls.

12.50

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Job satisfaction” at “ R.S.S.K” The 1st regular season starts in the year of 1999-2000, from 25 th NOV 1999 to 28th June 2000 (217 days). The progress achieved during this season is as follows:

Total Cane Crushed

4,07,989 MT

Sugar produced

5,10,015 Qtls

Recovery

12.50%

Molasses produced

17,360 NT

The estimated project cost of R.S.S.K.N Sugar factory was Rs.47.250 as prepared by the Karnataka State Co-operative sugar Factories Ltd, Bangalore. And this report has been appraised by the IFCI, New Delhi.

10% 30%

Member shares Rs.4,725 crores Government Rs.14,175 crores Term loan from Rs.28,350 crores Financial Institutions Total 47,250 crores

60%

INVESTMENT: Members share 10%

Financial

30% Government

60%

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Job satisfaction” at “ R.S.S.K” Vision •

To become one of the dignified company in the country.

•

To give due importance for the development of society.

Mission • To support employees and farmers development for the fullest extent

• To improving operation sector. .

Quality policy: His quality policy is to meet & exceed customer satisfaction by Adopting better quality management system practices Setting suitable objectives & targeted of reviewing them periodically for continually improving the effectiveness of the quality management system Product Profile: The main & direct product of the sugarcane is a sugar. The factory has by-products like distillery, arrack, co-generation & ethanol etc.

Sugar cane

[Main production] Sugar

[By product] distillery

L

arrack

M

compost

S1

power by Co-generation

S

ethanol

L=large

M=medium

S1=small S2=small2

Size of bags: 50kg &100kg Packing: plastic & jute bags Babasabpatilfreepptmba.com

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Job satisfaction” at “ R.S.S.K” DISTILLARY The factory had installed its own Distillery Unit in August 1972 as a bye-product industry with its capacity of 18,000 liters per day .However taking into consideration the stage wise expansion of the Sugar Mill and the excess availability of

molasses, the

installed capacity were later on increased to 27,000 Liters. Which was further expanded 54,000 Liters. Of Rectified Spirit per day commencing the enhanced capacity production during the year 1982 consuming the entire quantity of molasses produced by the Sugar Mill. The average recovery of Spirit per MT of molasses is 265 Liters. This distillery Unit established at a cost of 202.76 lakhs, is now contributing its revenue of Rs.18.00 Crores per annum to the Sugar Industry. This unit celebrating its Silver Jubilee in the year 1997 is now marching towards the Golden Jubilee Celebration. .SPENT

WASH

MANEGMENT

IN

DISTILLERY

THROUGH

RESOURCE

RECOVERY AEROBIC COMPOST. Can molasses based distilleries are the major water polluting industry .The spent wash generated from the distillation of fermented wash is highly acidic with high concentration of organics.

A waste water management practice with resource to recovery implemented in our distillery. Spent wash is utilized for aerobic compost of press mud, a by-product from the cane based sugar mill for production of manure.

•

Considering the problems in the treatment and deposal distillery spent wash on land or into surface wear, spent wash management option with recourse to zero effluent discharge seems to be the most appropriate. Distillery spent wash contains potassium, phosphates and sulphate in high concentrations and in addition, calcium, nitrogen, iron sodium and chlorides which as the essential nutrients of plants. Similarly, presumed, a waste product generated from sugar mill also contains nitrogen phosphorus, potassium, and calcium besides organic matter and traces of sulphur.

ETHANOL The factory also has planned to install Ethanol Plant at the factory site having capacity of 30,000 LPD for which a detailed Project report is under the progress

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Job satisfaction” at “ R.S.S.K” SWOT Analysis of the mll Sterngth

weeakness

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Opportunities

Threats

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Job satisfaction” at “ R.S.S.K” Credibility:

Sound

Seasonal:

Production:

Government:

governance, reflected in It is a seasonal industry

Potential to enhance sugar

Adverse government

timely financial

and so operates during

production and sugar recovery policies.

closures, conservative

the sugarcane season.

rate.

Framer relationship:

Delay in decision

Domestic market:

The Company enjoys

making:

Huge potential in the domestic Non-Availability of

robust relationships

As it has a huge

market with per capita

ground water for

with more than 1 lakh

organization structure

consumption less than the

irrigation.

farmers.

decisions are delayed.

global average.

financial policies and promoter contribution during industry downtrend.

Location:

The Huge receivables:

Irrigation:

By-products:

Soil:

Increasing demand for high-

Deteriorating soil

Company enjoys a

The company has huge

presence in north

debts which are still not value by-products such as

quality due to

Karnataka, benefiting

recovered

exportable power through

increased use of

bagasse and fuel ethanol.

fertilisers and

from its reputation in sourcing cane and

pesticides.

employing professionals.

Recovery:

The

Company’s average

Non integrated:

Transition:

Price:

The integration of cane

Transition from an adverse

High price of

recovery of 11.65% in with sugar and ethanol is sugar cycle to a favourable

sugarcane demanded

2007- 08 was nearly 20 not present which could sugar cycle.

by farmers.

bps higher than the

accelerate some profit

recovery average in the during industry recovery. region.

ORGANISATIONAL STRUCTURE

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Job satisfaction” at “ R.S.S.K”

BOARD OF DIRECTORS

MANAGING DIRECTOR

ADMINIS TRATION

PURCHASE

ENGENEERING

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SALES

MANUFACT URING

AGRICULT RAL

ELECTRICAL

INFOSTRU CTURE

Page 16

ACCOUNTS

COGENER ATION

Job satisfaction” at “ R.S.S.K” ORGANISATIONAL PROFILE: •

Chairman

: Shri. R.S.Talewad

•

Voice chairman

: Shri, AnantRao Ghorpadhe.

•

Managing Director : Shri, S.S.Pujari

•

Board of Directors: Shri, Ashok M Patil.

Shri, Uday V Sarwad Shri, K.S.Patil Shri, G.P.Patil Shri, L.S.Chinnanavar.

Shri, Ramesh. Tungal Shri, L.S.Talewad.

Shri, Rajugouda Patil.

Shri, Dayanand Patil.

•

Head of Department: Finance

: Shri, S.K.Kulkarni.

Administration

:

Cane section

:

Production

: Shri, R.N.Patil (Chief engineer).

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Job satisfaction” at “ R.S.S.K” 1] ADMINISTRATIVE DEPARTMENT: SHARE SECTION: The share section is one of the important sections because more than half of the share capital is collected from the share holders.

There are five classes of shares: “A” Class- Grower members “B” Class- Co-operative institution “C” Class- State government “D” Class- Non grower members “E” Class- Outside members.

The person who wants to become a member has to follow the procedure/rules. He has to fulfill appropriate application given by the share section authority. If the Directors approve the application, then only he is treated as shareholder of the factory. After the approval he has to pay the amount equivalent to face value of the share.

There is no transferability of share. If at all he wants to transfer his shares, he has to transfer to such a person who is the member of the factory. If transfer to another person it is not valid and such shares get cancelled. For the identification of its members, the factory issues share certificates and identity cards to such shareholders.

This section gives identity card only. This section is also send notice to the concerned members on behalf of the factory. They maintain two types of books of accounts

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Job satisfaction” at “ R.S.S.K” b. TIME OFFICE SECTION: Function: 1) Distribution of salary according to the workers attendance.

2) Sanctioning of leaves to workers.

3) Maintaining working bell.

4) It maintains present and absent record daily 5) It report daily Attendance To concerned section.

6) Showing the absent report to the HOD’ 7) It maintains salary register book There are 941 workers working in this factory. As this is a new establishment of all working on daily wages. Within a few months the management is going to take workers as permanent at present only on leave in a month is sectioned to the workers.

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Job satisfaction” at “ R.S.S.K” STRUCTURE Time keeper Assistant time keeper genre

Bill clerk

Shift time keeper Leave clerks

Attendee Attendee peon

The factory runs three shifts in a seasonShift

Starting time

Closing time

1st Shift

4am

12pm

2nd Shift

12pm

8pm

3rd Shift

8pm

4am

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Job satisfaction” at “ R.S.S.K” One general shift 8.30am to 5.30pm for both season and off season.

Types of Leaves: 1. Sick leaves: Sick leave provided to employees 15 days Per year 2. Casual leaves: Casual leave provided to employees 12 days Per year 3. Earn leaves: If employee attends 30 days in a month then he is eligible for 3 days Earn leave

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Job satisfaction” at “ R.S.S.K” Job specification in RSSK is as shown below:

SL

Particulars

Permanent Probationary Seasonal Contract

no.

1 2 3 4 5 6 7 8

Officers Manufacturing Mechanical Co-generation Electrical Computer Cane Cane

0 0 3 1 0 1 0 0

9

Accounts General

0

10 11 12 13 14 15 16

Accounts Civil Store Administration PRO Time Office Security Registered

3 0 0 0 0 12 0

17

Office TOTAL

20

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Trainees

Total

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Job satisfaction” at “ R.S.S.K” C) TELEPHONE OPERATING SECTION: In this section EPABX system is i.e. “Electronic Private Automotive Branch Exchange”.

Hear only one person is operating in this section. He is the person who connects the incoming calls to different departments of the factory and also out going calls.

D) watch & ward section: The main function of this section is to secure factor related assets. It maintains books regarding in & out vehicles & visitors. Report to concerned section & to general accounts.

Total number of security guards is 35. There are 7 to 8 security guards in every shift.

Structure.

Security officer

Assistant security

zamadar Leave clerk

Gate clerk

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Job satisfaction” at “ R.S.S.K” E) Vehicle section

List of vehicles Trucks

50

cane supply

Marshal jeeps

01

office use

Tata Sumo

01

office use

Mahendra (207)

01

goods supply

Motor cycle use

13

field officer

Mixing machine

01

compost

Bullock carts

125

cane supplies

Tracters

45

cane supply

Structure

Automobile engineer Assistant automobile engineer Technician

Drivers

Mazudars

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Job satisfaction” at “ R.S.S.K” Functions: Maintenance of the vehicles.

Repair of the vehicles in off-season.

Maintaining the vehicles account.

F)

COMPUTER SECTION (E.D.P):

The total number of employees working in this department is 4. This section is to maintain all types of records that are very important for the organization and the following departments are computerized in the factory,

Weigh bridge department Cane accounts department Time office department Laboratory department Stores department Sales department Purchase department General accounts department Sales accounts section

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Job satisfaction” at “ R.S.S.K” STRUCTURE: Computer head clerk Computer operator

peon

Functions Designing of the packages required Programming of the LAN. Maintaining of server.

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Job satisfaction” at “ R.S.S.K” 2]PURCHASE SECTION: It is also a important section in administrative department in performing the activities of purchasing. In this section there are two employees, one is purchase manager and another one is purchase assistant. The purchase manager issues the purchase order from various section of the factory. He estimates the cost purchase and accordingly he go for direct purchases or purchases through purchase committee.

SOME SPECIFIC CONDITONAL TO PURCHASE MATERIAL The material received or any reason what so ever will be returned to the suppliers at their own cost.

The material should be recently packed if any breakage, leakage it is the responsibilities of the supplier All the disputes arising out of the transaction Sales tax will have refunded if changed extra The order will be treated as canceled if goods are not supplied then the specific period FUNCTIONS: Purchasing materials Calling quotations Placing before meeting for decision Passing bill to Account section for payment

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Job satisfaction” at “ R.S.S.K” STRUCTURE: Purchase

Clarks

Attainders 3] SALES SECTION This section will take care of all the sales transactions like sale of Sugar, Molasses, Bagasse.

Scrap material.

STRUCTURE: Sales officer Senior assistant Junior assistant Peon / attender

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Job satisfaction� at “ R.S.S.K�

In the sugar industry sugar is sold according to central govt. guidance & release.

Marketing & advertising is not necessary in sugar industry. Any how customer relationship is necessary to convert the stock into cash.

Functions: Getting order from parties.

Arranging for delivery to parties.

Maintaining record of sales.

Sending report to managing director Stocking planning godown maintenance Sales of the sugar are done in two ways Free sales Levy sales

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Job satisfaction” at “ R.S.S.K” a) Free sales: Government allows the sugar factory to sale certain percentage of sugar by calling tender is known as free sales.

Levy sales: This means to sell the product to the govt. i.e. to sell the product under the guidance of the govt.

5) Account section: Finance is the lifeblood of business one cannot imagine a business without finance department because it is the central point of all business activities. Finance dept. of Ranna sugar factory plays a very important role, as it is here that decision with to procurement & utilization of funds are taken. Such decision includes the preparation of various budgets, allocation of funds for various activities or division of the firm as well as distribution of profits etc.

An account section is also including in the finance dept. it helps in achieving the objectives of the company. Proper management of the fund is necessary for effective management

Structure: Account Officer Cane Accountant General Accountant Casher Clerk

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Job satisfaction” at “ R.S.S.K” In finance department or accounts department in two sections.

A) General account section B) Cane account section A) General account section: In general accounts section book keeping is followed. General account transactions like receipts and payments registers are maintained. Receipts include sales process of sugar, molasses, share amount, etc. Payments include salary, tax, etc. maintaining audit and audit rectification is done, annual account and monthly account are and maintained.

Some other types of registers are maintained by this section are : Advance register Contractors register Contra register Fixed assets register Bank register Expense register

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Job satisfaction” at “ R.S.S.K” Functions: Its main function’s to finalize each & every record of the factory.

It prepares profit & loss a/c & balance sheet.

It executes financial activities in factory.

Ratio analysis.

Report to the management.

Conduction of meetings.

B)Cane account section: This section maintains the cane accounts and cane bills. This section purchases the cane on daily basis and prepares accounts of forthrightly basis. In addition, will take care of all cane suppliers accounts and department manager separates accounts for cane suppliers.

The section will provide cane bill once in a month desired by the higher authority.

While giving cane bill, department will debut all the expenses and advances which is given to the cane suppliers in terms of seeds, fertilizers and transportation facilities and also harvesting of the cane that all the expenses are given by the factory.

The registers maintained in this section are : Self harvesting payment register

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Job satisfaction” at “ R.S.S.K” Harvesting bills Cultivator payment register FUNCTIONS: it maintains the records regarding cane supplier, harvesting gangs & transporting parties.

Sugar cane billing, harvesting gangs billing, & transport parties billing.

A/c’s regarding the bills of the sugar cane purchase.

CANE DEVELOPMENT DEPARTMENT

Cane Manager Office manager Cane

Cane Procurement Manager

Cane Dev Manager

Cane Officers

Cane Officers

Field Assistants

Field Assistants

Objectives of the CDD:

•

To get best quality of cane at a right time

•

To improve the variety of the cane

•

To provide all facilities like seeds, fertilizers, unloading and loading charges

•

Main objectives are to receiving exactly 2500 TCD

•

To undertake seeds development program

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Job satisfaction” at “ R.S.S.K” IN SEASONAL RECOVERY OF R.S.S.K.: CANE

SUGAR RECO YEAR DATE DAYS DEVELOPMENT PRODUCTION VERY 1999-2000 25/11/1999 TO 28/6/2000 217 407989 510015 12.50 2000-2001 19/11/2000 TO 15/5/2001 178 352938 436300 11.91 2001-2002 29/10/2001 TO 05/4/2002 159 354028 424670 11.44 2002-2003 21/10/2002 TO 29/4/2003 191 503083 585700 11.47 2003-2004 05/11/2003 TO 13/1/2004 69 115321 127000 10.68 2004-2005 21/10/2004 TO 18/1/2005 90 105687 115850 10.88 2005-2006 02/11/2005 TO 21/4/2006 170 351953 400151 11.39 2006-2007 28/10/2006 TO 09/6/2007 225 520288 608549 11.60 2007-2008 20/11/2007 TO 26/5/2008 189 379020 446699 11.65 2008-2009 02/10/2008 TO 25/2/2009 145 238681 255400 10.60

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Job satisfaction” at “ R.S.S.K” 6) PRODUCTION DEPARTMENT:.

STRUCTURE: Production Department

Laboratory Incharge

Deputy Chief Chemist

Laboratory Chemist

Manufacturing Chemist

Laboratory Boys

Staff and Workers

The production department is one of the core parts in every process based industry. In addition, it plays a vital role in the organization for smooth going in every sugar industries; Production department is divided in to two sections. a) Engineering department b) Manufacturing department Engineering Department:

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Job satisfaction” at “ R.S.S.K” STRUCTURE: Chief Engineer

Mechanical

Electrical section

Section

Workshop

Stores section

Cane

Boiler

Weighment

section

Cane unloading

Power

Arrangements generation

Cane Preparation

Milling Mechanical section : This includes all the mechanical process that is right from the cane weighment till milling (obtaining of sugar juice) for further processing. This section includes 4 main steps they are….. . A. Cane weighment arrangements B.

Cane unloading arrangement

C.

Cane preparation

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Job satisfaction” at “ R.S.S.K” D.

Milling

Cane weightment arrangements: Cane weightment is totally computerized process. Hear the cane weightment is carried through electronic platform called “weighs bridge”. This electronic platform is of two types.

One with the capacity of 40 tons for lorry and tractors and other with a capacity of 10 tones for only cart.

Hear after weighing the cane a slip is provided so that particular farmer which has the details of total weight of the cane, total trips, timing, vehicle number, variety of sugarcane and other details. And after this when the vehicle comes back after unloading the sugar cane, empty vehicle weight all their data stored in the computer and final copies are listed for further actions.

Cane unloading arrangements: Hear the weighed sugar cane is unloaded and sent further for cane preparation.

Further unloading cane there are 2 un loaders with the help of sling attached instruments cane is loading on the feeding table.

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Job satisfaction” at “ R.S.S.K” Cane preparation: After feeding the sugar cane on feeding tables with the help of levelers which avoid overloading of sugar cane is sent to primary cutter, which cut the sugar canes in to small pieces, further fine fibers are obtained from there process by passing them in the fibrizer.

Milling:

After fibrizering the cane passing the prepared fiber cane through a set of mills

carries on milling weighted hot water is also added in the course of crushing for better extraction of juice. After crushing the juice is sent for further process Electrical section : This section has two other sub sections. They are …

Boiler section Power section

Boiler section: No of boiler 2 numbers make pune.

Capacity:

40 TPH (Tones per hour), working pressure:

of 45kg/ cm2, Temperature:

440+50C, KTK:2250(BOILRE 1),KTK:2251(BOILER 2), Mainly use as waste of cane called bagasses. This waste of cane is used in generation steam for production of electrical.

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Job satisfaction” at “ R.S.S.K” Power generation Process chart of Co-generation Water treatement Make up water Feed water tank Deareator tank [Heating 110o c] Pumping Stream drum Turbine Generator [electricity ]

Functions of power generation department are given below.

• To generate power at high quantity.

• To distribute it to different areas, as KPTCL. • To provide better working conditions to their workers for safety.

• 4 MW, 11 KV turbo alternators using for home consumption.

• Around 8.5 MW is exported to KPTCL. • Power production 12.5 MW per hour.

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Job satisfaction” at “ R.S.S.K” 3. Workshop : In this workshop machinery work is done. The spares, materials are fabricated using lathe machines in the workshop shaping like square cutting and other etc. are also done in the workshop. Following machines are used in the workshops.

• Lathe machines for round job.

• Radial drilling machine for drilling work.

• One Hacksaw machine for cutting.

• One grinding machine for tool grindings.

• Workshop is the main section in the engineering section.

In this Department the workers working section is divided in to 3 shifts and 1 general shift jobs in this section are as given below.

• Turner • Driller • Mini store keeper • Welder • Work shop fitter • Hummer man • Helper

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Job satisfaction” at “ R.S.S.K” Stores Section: Various section spare parts are stored in stall system and all the units are computerized and given a code number. Bin card and other system are followed hear. These stores materials are normally required for preventive maintenance during seasons and off seasons for servicing and over rolling Functions: • To make the material requisitions for the purpose of knowing the quantity material.

• To make purchase order or in simple terms the tender.

• To make approval memo for verification of materials.

• The main function of store department is to prepare a bin card.

• The store department issued material with reference with store requisition.

• To make classification & codification of materials.

• Receipt of material.

• Inspect it with ordered quantity, quality & if any other specifications.

• Some of the material like chemical is to be sent to laboratory for inception & testing.

• Getting indents from departmental head & issuing it.

• To make purchase return if the material are rejected.

• To maintain minimum level of materials.

• Informining purchase department when material required

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Job satisfaction” at “ R.S.S.K” Structure:

STORE KEEPER

Clarks

Tool room Clark

Attenders

Tool room attenders

Daily wage labors

Diesel room Clark

Clarks

Attainders

Store section is also important section in the administrative department. All types of materials are kept in this section. Which are required for the factory smooth running. The section works day and night. Shift is changing every 8 hours. This section is maintained by the stores keeper. The main work of this section is providing the materials to the required departments.

Those stores section maintains some books like •

Transport.

•

Bin card.

•

Daily issued.

•

Monthly issued.

It is also one of the section under Administration department, there are total of 7 employees working in this section.

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Job satisfaction” at “ R.S.S.K” STORES ACCOUNT:

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Job satisfaction” at “ R.S.S.K” After receiving the materials from suppliers quantity will be verified. The details of the materials will be entered in to transport registered and approved memo will be sent to the departments for getting quality approval. They keep bin cards for each different items receipt from the suppliers with details.

DIESEL BANK: They issue diesel to the party against indents brought by the parties and issued is entered in the daily issue register.

TOOL ROOM: Tool room is personnel issue the materials to the workers on temporary loan and retainable basis entering in the register.

List of the registers: • Transport register.

• Approval memo book.

• Bin card files.

• Purchase order.

• In store there are two sections • Transport entry table.

• Store receipt table.

Transport entry table: They maintain records the receipt of material at what data, at what time, vehicle number, &quantity in kg. Acknowledgement from vehicles etc.

Store receipt table The store keeper maintain the record of receipt of materials, serial no’s made of transport, purchase order reference, bill no’s the name of the supplier etc. the store keeper has given proper condition to the material to identify the materials.

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Job satisfaction” at “ R.S.S.K” b) MANUFACTURING DEPARTMENT Manufacturing section is again divided in to 2 sub sections Laboratory Godown LABORATORY: Laboratory plays a significant role in sugar production. The Key activity of laboratory is checking the content of sugar in the sugar cone and fixing the correct shape and size of sugar. The la prepared hourly reports which advise on the addition of other chemicals in the production.

Other concerned activities of the laboratory : • It determines the percentage of water contents in the dilution of the juice.

• It determines as well as managing the temperature of boiling juice.

• Choices of colors and size of sugar.

• To manage time and quality.

• It decides the percentage and contents of chemicals to be added during production.

• It finds the pH of water through universal indicator.

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Job satisfaction” at “ R.S.S.K” Structure

Chief chemist Depute chief Chemist Manufacturin g Chemist Lab in charge Lab chemist

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Lab boy

Sample boy

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Job satisfaction” at “ R.S.S.K” Functions: • It takes care of quality of sugar juice.

• It mixes the chemical as per requirement.

• It examines the sugar quantity.

• Chemicals used in the production of sugar.

• Burnt-lime bleaching agent and pH controls (juice clarification) • Sulphur major bleaching agent.

• Orthophosphoric acid-bleaching agent.

• Flocculent - setting aid.

• Caustic soda - clearing.

• Common salt- clearing • Washing soda - clearing.

• Phosphoric acid - setting.

• Hydros a pan bleaching agent (color).

• Viscosity reducer- for reducing viscosity • Ammonium biflouride formalin-quality maintain and preservative.

• Mill sanitation chemical to prevent generation of bacteria and increases the rate of boiling.

• Mesopropile alcohol.

• Commercial HCL. Bleaching powder – for cleaning purpose.

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Job satisfaction” at “ R.S.S.K” SUGAR: It means something sweet in form of taste.

FORMULA: Carbon dioxid+Water=sucrose+oxygen 12CO2 +11H22O11+12O2

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Job satisfaction” at “ R.S.S.K” CANE IMBITION WATER

MILLING BAGASSE

RAW JUICE EXHAUST STEAM

CONDENSATE WATER

SULPHURDIOXIDES + LIME

SULPHURED JUICE EXHAUST STEAM

CONDENSATE WATER

CLEAR JUICE EXHAUST STEAM

JUISE + MUD

VAPOURS

CONDENSATE WATER

SYRUP SULPHURDIOXIDE GAS

EXHAUST STEAM, VAPOURS

VAPOURS, CONDENSATE WATER

MASSCUITE FINAL MOLASSES

STEAM OR SUPER HEATED WASH WATER

SUGAR

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Job satisfaction” at “ R.S.S.K” RAW JUCE: before sending raw juce to process house it has to be weighted in order to excise the chemical control and making material balance for efficient control of the process.

JUCE HEATING: In this process the raw juice is heated and is converted to clear juice the required temperature is 100c to 105c in the boiling house.

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Job satisfaction” at “ R.S.S.K” SULPHURED JUCE: In this process the raw juice is added with time and sulphur gas and is mixes temperature 105c to 110c. and the sulphur juice received from in the from milk will be coloured.

CLARIFICATION: In this process through the vacuum filters the mud particles and the juice filtration takes places.

EVAPORATION: In the process the juice is boiled to make it solid. The solid from of sugar is than again passed to sulphur tank.

CENTRIFUGATION: In this the mass masscult is cured I,e sugar crystals separated from the liquor in high speed centrifugal machine of around 1200/RPM GRADATION: Is the last process in the manufacturing of sugar. It collects the totally mixed sugar from the centrifugal section through happen and sugar passes from it each elector sugar is lifted to mixer part from the grader part the sugar is separated by grad wise it has grades.

BAGGING: The sugar is packed in 100kg, 50kg,& 25kg bags with latest with a technology of bagging with the mechanized stitching.

STORAGE: After it is sent to god own for storage through machines Factory has totally 2 big G Godowns with a capacity of 2.5 lakhs each.

GODOWN SECTION: Godown section is also one of the important part of the factory. Where the finished sugar is stored. This factory has 2 godowns; there are 1 big godowns its capacity 2 lakhs bags and other 1 godowns capacity 30000 bags.

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Job satisfaction” at “ R.S.S.K” STRUCTURE:

Godown Keeper

Clerks

Attender

Varieties of Sugar cane: 1.COC671

{Early Maturity}

2.CO8011

{Middle Maturity}

3.CO86032

{Early Maturity}

4.CO8021

{Early Maturity}

5.CO94012

{Early Maturity}

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Job satisfaction” at “ R.S.S.K” Finance: Our company was able to get working capital finance to the extent of Rs. 42.52 crores. The bankers of the company have extended their fullest co-operation in sanctioning and releasing working requirement, which enabled our company to make payments of cane bills of the farmers. The company has paid Rs. 1000 per MT as first installment for the cane supplied during the year Civil section: Structure:

Civil engineer

Assistant engineer

Official

Non offical

Head clerk worker workers

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Job satisfaction” at “ R.S.S.K” Functions: •

Planning for new project.

•

Water supply to the factory & quarters.

•

Looking over cleanliness of the factory.

•

Making arrangement for the functions.

•

Maintenance of factory building.

•

Maintenance of roads, which are constructed by factory.

•

Maintaining distillery plant.

INFRASTRUCTURE SECTION: The infrastructure is one of the co-operative sectors in sugar production, which is located in ran nagar, at Timmapur village and is 16KM away from Mudhol. It is located near the bank of Ghtaprabha River, so the factory has obtained the premises for lifting Water from this river for factory use.

THE INFRASTRUCTURE FACILITIES PROVIDED TO THE EMPLOYEES IN THE FACTORY LIKE: •

Canteen and mess facility

•

Medical facility

•

Housing facility

•

Safety measures

•

Guest house facility

•

Contingencies

•

Insurance facility Etc;

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Job satisfaction” at “ R.S.S.K” TOPIC OF THE STUDY: TOPIC:

JOB SATISFACTION

INTRODUCTION: Several years ago the only compensation that most employees received from their jobs was a pay cheques. As time passed this changed, as employees began to demand and receive more from their jobs. Today’s employees are receiving a variety of compensation,, including health care, retirement, and numerous other benefits and programmes. However, one thing that employee of two generation ago and today have in common in them is that, their jobs constitute a major part of their lives, and are one of the greater sources of personal pleaser and pain. While jobs can be satisfying in some regards, with positive feeling of accomplishments and purpose, they can also be source of negative feelings.

DEFINITION: The term job satisfaction refers to ‘an individuals general attitude towards his or her job. A person with a high level of jobs satisfaction holds positive attitude about the jobs, while a person who is dissatisfaction with his or her jobs holds negative attitude towards the jobs.

Job satisfaction consists of the feelings and attitude of a person with respect to his or her job. All aspects of particular jobs, good or bad, positive or negative, is likely to contribute to the development of feelings of satisfaction (or dissatisfaction).

FACTORS OF THE JOB SATISFACTION: There are different factors on which job satisfaction depends. Important are as discussed here.

•

Personal factors

•

Factors inherent in job

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Job satisfaction” at “ R.S.S.K” •

Factors controlled by the management

1] Personal factors: They include employee’s sex, education, age, marital status and their personal characteristics, family background, socio-economic background and the like.

2] factors inherent in job: Instead of being guided by their co-worker and supervision, the skilled employees would rather like to be guided by their own inclination to choose jobs in consideration of ‘what they have to do’. These factors included: the worker itself, condition, influence of internal and external environment on the job which are uncontrolled by the management etc.

3] factors controlled by the management: They include the nature of supervision, job security, kind of work group, wage rate, promotional opportunities transfer policy, duration of work and sense of responsibilities. All these factors greatly influence the employees. Their presence in the organization motivation the employees and provides a sense of job satisfaction.

THE IMPORTANCE OF JOB SATISFACTION. When allowed to operate freely, job satisfaction can contribute substantially to organizational effectiveness. It can contribute to productive output in the from of high quantity and quality of product or services, as well as to organizational maintenance objective as represented by low absenteeism and turnover. Yet in great many instances aspect of the individual, the organization, or the environment constrain the satisfaction productivity relationship to the point where its practical importance is minimal. A very dissatisfied employee may work hard, produce, be present everyday, and stay with the co; for many tears if there is no place else to go, the person desperately needs a jobs and there is a real prospect of being fired should good performance not be maintained.

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Job satisfaction” at “ R.S.S.K” Ultimately, stress may catch up with such a person and signs of poor corporate citizenship may appear, but such denials of natural satisfaction-output patterns cans maintain themselves for long periods. Hence job satisfaction may will be more important to the individual than to the employing organization. In American society, responsibility for attaining job satisfaction usually assigned individual rather than to the organization. Individuals

to the

can change jobs, thereby

obtaining more satisfying work.

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Job satisfaction” at “ R.S.S.K” Methodology INTRODUCTION: The present study aims at assessing the level of satisfaction of employee in a manufacturing industry. The study was conducted at RANNA SUGARS, in the industry.

Statement of the problem: This particular topic is selected because Employee job satisfaction is a very important element necessary for the smooth functioning of an organization. Employee surveys provide a channel for employee to communicate their views on a wide range of issues in total confidence. They help management to build up an accurate picture of how employees perceive the organization and highlight the causes of employee dissatisfaction.

Assessing the level of job satisfaction of the employee: Management problem: To know the job satisfaction level of employee. Management wants to build up an accurate picture of how employees perceive the organization and highlight the causes of employee dissatisfaction. They want to know the opinion and suggestions of employee.

Purpose of the study: The study has been conducted for gaining practical knowledge about HR practices.

Scope of the study: The scope of the project is to check the “employees job satisfaction at RANNA SUGARS”.

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Job satisfaction” at “ R.S.S.K” Which was conducted at RSSK a random sample was drawn from the employees of the industry of Ranna sugars. The sample consisted of employees from the level of trainees up to the level of managers. The sample size was of 100 in number.

Objectives of study 1) Assessing the level of job satisfaction at Ranna Sugars 2) To bring out the opinion and suggestion of employees at Ranna.

3) To identify the satisfaction factors of employees.

4) To identify the perception of employees and the factors causing dissatisfaction.

SAMPLING TEST: We have selected the “simple random sampling” a type of probability sampling.

Simple random sampling is a procedure in which every possible sampling of a certain size within a population has known and equal probability of being chosen as the study of sample.

It helps in the actual selection of a simple random sample can be done by randomly picking the desired number of units from the population.

Here we collected the data from sampling frame (i.e. Welfare activities and job satisfaction).

Sample size : 100 Sampling unit : selected randomly no specific respondent.

Extent : refers to area selected.

By personal contact –In RSSK industry Time : 14th August 2009 From : 2.30 pm to 7.00pm .

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Job satisfaction� at “ R.S.S.K�

Using pilot survey we had set the hypothesis, out of 30 respondents, 14 respondents, with relationship between employees and top level management. Therefore14/30=0.466 Nul hypothises: H0 more than 52% of respondents the strongly agree or highly satisfied with the relationship between employees and the top level management.

Alternative hypothises: H1 less than 52% of respondents are not satisfied with the relationship between employees and top level management.

Using Z test can prove this P = 0.466 N = sample size100 a (alpha) = 5% level of confidence.

S=

p(1-p) n-1

P = population proportion = 0.466 = 0.466/100 = 46.6 S = standard error n = sample size = 100.

Z=1.64(referring table)

S=

0.466(1-0.466) 100-1

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Job satisfaction” at “ R.S.S.K”

S=

0.466 *.0.534 99

S = 0.050.

Po = sample proportion Z = 1.64 (referring table) at 5% level of significance Zcal = P0 – P/S.D P0 (sample proportion) As per the data collected out of 100 respondents 52 are satisfied with the relationship between employees and top level management.

P0 = 52/100 =0.52 Z = 1.64 Z = P0 - p S Z = 0.52 – 0.0466 0.050 Z = 0.054 0.050 Z = 1.08.

Z = 1.64 as reffered to the table value. And 1.08 is Zcal.

Conclusion : z = 1.08 null hypothesis is accepted.

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Job satisfaction” at “ R.S.S.K” QUESTIONNAIRE: 1. How do you feel about the welfare amenities provided to you?

Frequency Percent Valid

Valid Percent

Cumulative Percent

1) Good

74

74.0

74.0

74.0

2) Excellent

13

13.0

13.0

87.0

3) Neither good nor bad

7

7.0

7.0

94.0

4) Poor

5

5.0

5.0

99.0

5) Bad

1

1.0

1.0

100.0

Total

100

100.0

100.0

Analysis: Most of employee’s i.e. 74% of them Good that they are satisfied with the infrastructure provided by company. Where as 13% of them are agreeing excellent and 7% of them are neither god nor bad their decision. And 5%of them are poor. And rest of them bad. As the percentage of the bad level of the employee is very small.

We can conclude that the employee is satisfied with the existing infrastructure provided by company.

Interpretation: from survey come to know that most of the employees are satisfactory for providing welfare amenities.

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Job satisfaction” at “ R.S.S.K” 2. working hours of the organization is convenient?

Frequenc Percent y 48 48.0

Valid

1)Strongly agree 2) Some what 35 agree 3)Neither 6 agree nor disagree 4)Strongly 7 disagree 5)Somewhat 4 disagree Total 100

Valid Percent Cumulative Percent 48.0

48.0

35.0

35.0

83.0

6.0

6.0

89.0

7.0

7.0

96.0

4.0

4.0

100.0

1 00.0

100.0

Working hours of the organization is convenient 100 90 80 70 60 50

Percent

40 30 20 10 0 Strongly agree

Neither agree nor di

Some w hat agree

Some w hat disagree

Strongly disagree

Working hours of the organization is convenient

Analysis: Among 100 employees 48% of employees are Strongly agree, 35% are Some what agree, 6% are Neither agree nor disagree, 7% are strongly disagree & 4% are of some what disagree.

Interpretation: For survey come to know that most of the employees are strongly agree and least of the employees are some what agree.

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Job satisfaction” at “ R.S.S.K” 3)State the level of satisfaction towards the salary paid to you by the company?

Valid

Frequency 11

1 Completely satisfied 2 Satisfied

Percent 11.0

Valid Percent 11.0

Cumulative Percent 11.0

45

45.0

45.0

56.0

3 Neither satisfied nor dissatisfied 4 Completely dissatisfied 5 Dissatisfied

10

10.0

10.0

66.0

3

3.0

3.0

69.0

31

31.0

31.0

100.0

Total

100

100.0

100.0

100 90 80 70 60 50

Percent

40 30 20 10 0 Completely satisf ied

Neither satisf ied no Satisf ied

Dissatisf ied

Completely dissatisf

State the level of satisfaction towards the salary paid to you by the co

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Job satisfaction” at “ R.S.S.K” Analysis: Among 100 employees, 45% employees are Satisfied, 11% of employees are Completely satisfied 10% are Neither satisfied nor dissatisfied, 3% are Completely dissatisfied & 31%are dissatisfied.

Interpretation: From survey come to know that majority of employees are satisfied and least of the employees are completely dissatisfied towards the salary.

4. How do you feel about working conditions in your organization?

Valid

Frequency Percent 1 Completely22 22.0 satisfied 2 Satisfied 72 72.0 3 Neither2 2.0 satisfied nor dissatisfied 4 Completely2 2.0 dissatisfied

Valid PercentCumulative Percent 22.0 22.0

5 Dissatisfied

2

Total

100

72.0 2.0

94.0 96.0

2.0

98.0

2.0

2.0

100.0

100.0

100.0

100

80

60

Percent

40

20

0 Completely satisfied

Neither satisfied no Satisfied

Dissatisfied

Completely dissatisf

How do you feel about working conditions in your organization?

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Job satisfaction” at “ R.S.S.K”

Analysis: Among the 100 employees, 22% are Completely satisfied, 72% are Satisfied, 2% are Neither satisfied nor dissatisfied, 2% are Completely dissatisfied & 2% are dissatisfied.

Interpretation: From survey come to know that the working condition of the organization is satisfied because 72% of the employees are satisfied and only 2% are dissatisfied and completely dissatisfied.

5. What do you feel about the scope provided by RSSK for your bright future Valid

Frequency 1) Extremely 16 2)Somewhat satisfied 3)Neither satisfied nor dissatisfied 4) Extremely dissatisfied 5) Some what dissatisfied Total

Percent 16.0

ValidPercent 16.0

Cumulative Percent 16.0

68

68.0

68.0

84.0

9

9.0

9.0

93.0

4

4.0

4.0

97.0

3

3.0

3.0

100.0

100

100.0

100.0

100 90 80 70 60 50 40

Percent

30 20 10 0 Extremely

Neither satisf ied no

Some w hat satisfied

Some w hat dissatisfi

Extremely dissatisf i

What do you feel about the scope provided by RSSK for your bright futur

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Job satisfaction” at “ R.S.S.K” Analysis: Among the 100 employers said that the 68% are some what Satisfied, 16% are Extremely, 9% are Neither satisfied nor dissatisfied, 4%are extremely dissatisfied & 3% are some what dissatisfied.

Interpretation: most of the people happy with the RSSSK for Bright future in terms of time.

6. What do you feel about the transport facility?

Valid

Frequency 5

1 Completely satisfied 2 Satisfied 3 Neither satisfied nor dissatisfied 4 Completely dissatisfied 5 Some what dissatisfied Total

Percent 5.0

ValidPercent 5.0

Cumulative Percent 5.0

22 38

22.0 38.0

22.0 38.0

27.0 65.0

6

6.0

6.0

71.0

29

29.0

29.0

100.0

100

100.0

100.0

1OO.0

What do you feel about the Transport facility ?

Completely satisfied 5.0% Some w hat dissatisfi 29.0%

Satisfied 22.0%

Completely dissatisf 6.0%

Neither satisf ied no 38.0%

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Job satisfaction� at “ R.S.S.K�

Analysis: Most of 100 employees are

agrees that. transport facility, where as 29%

are some what dissatisfied, 22% are satisfied, to their decision. As the

completely

dissatisfactory level is 6%, and 5% is completely satisfied by the company.

Interpretation: among all the satisfied more number are about Neither satisfied nor dissatisfied & least of completely satisfied.

7. Are you satisfied with the medical facilities provided to you?

MEDICAL You are satisfied with the medical facilities provided to you Frequency Percent Valid

1) Strongly agree 2) Some what agree 3) Neither agree nor disagree 4) strongly disagree 5) Some what disagree Total

Valid Percent

Cumulative

35

35.0

35.0

Percent 35.0

50

50.0

50.0

85.0

4

4.0

4.0

89.0

9

9.0

9.0

98.0

2

2.0

2.0

100.0

100

100.0

100.0

You are satisfied with the medical facilities provided to you Some w hat disagree 2.0% strongly disagree 9.0% Neither agree nor d 4.0%

Strongly agree 35.0%

Some w hat agree 50.0%

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Job satisfaction� at “ R.S.S.K�

Analysis: Most of employee is 50% of some what agrees that. with medical facility, where as 35% of them are strongly agree, 9% of them neither agree nor disagree, to their decision. As the completely dissatisfactory level is 4%, and 2% is some what disagree by the company.

Interpretation: among all the satisfied more number are about some what agree & least of some what disagee.

8. Management handles grievances and complaints in time?

MANAGEME Management handles grievances & complaints. in time Frequency Valid

1) Strongly 52 agree 2)Somewhat 9 agree 3) Neither agree 23 nor disagree 4)Strongly 9 disagree 5) Some what 7 disagree Total 100

Percent

ValidPercent Cumulative Percent

52.0

52.0

52.0

9.0

9.0

61.0

23.0

23.0

84.0

9.0

9.0

93.0

7.0

7.0

100.0

100.0

100.0

Management handles grievances & complaints. in time Some w hat disagree 7.0% Strongly disagree 9.0%

Neither agree nor di 23.0%

Strongly agree 52.0%

Some w hat agree 9.0%

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Job satisfaction� at “ R.S.S.K�

Most of employee I,s 52% of them strongly agree that they are satisfied for complaints and grievances handles by management. Still their not have any problem I,e

strike layout etc. where as 23% of them are neither agree nor

disagree, 9% of the strongly disagree and some what agree, and7% of the some what disagree for employee remaining about the management.

9. Relationship between employee and management is good?

Frequency Valid 1) Strongly agree 2)Somewhat agree 3) Neither agree nor disagree 4) Strongly disagree 5) Some what disagree Total

52

52.0

52.0

Cumulative Percent 52.0

9

9.0

9.0

61.0

23

23.0

23.0

84.0

9

9.0

9.0

93.0

7.0

7.0

100.0

7 100

Percent

100.0

ValidPercent

100.0

Management handles grievances & complaints. in time Some w hat disagree 7.0% Strongly disagree 9.0%

Neither agree nor di 23.0%

Strongly agree 52.0%

Some w hat agree 9.0%

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Job satisfaction” at “ R.S.S.K”

From the above diagram. We can say that 52% of the employees have strongly agree about the interpersonal relationship between the employees23% of the employee are neither agree nor disagree. As the percentage of the poor and unsatisfactory level of the employee is more, so we can conclude that the interpersonal relationship between the wmployee is not good in the organization.

10. your talent or intelligence is encouraged?

Frequency Valid

1)Strongly agree 2)Somewhat agree 3 Neither agree nor disagree 4)Strongly disagree 5) Some what disagree Total

Percent

ValidPercent

Cumulative Percent

34

34.0

34.0

34.0

55

55.0

55.0

89.0

3

3.0

3.0

92.0

4

4.0

4.0

96.0

4

4.0

4.0

100.0

100

100.0

100.0

100 90 80 70 60 50 40 30

Count

20 10 0 Strongly agree

Neither agree nor di

Some w hat agree

Some w hat disagree

Strongly disagree

. Your talent or intelligence is encouraged

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Job satisfaction� at “ R.S.S.K�

Analysis: Most of employee is 55% of some what agrees that., where as 34% of them are strongly agree, 3% of them neither agree nor disagree, to their decision. As the completely dissatisfactory level is 4%, and 4% is some what disagree by the company.

Interpretation: among all the satisfied more number are about some what agree & least of neither agree nor disagree.

11. The fringe benefits given to you are?

Frequency Valid

1) Completely satisfied 2) Satisfied 3) Neither satisfied nor dissatisfied 4) Completely dissatisfied 5) Dissatisfied Total

Percent

Valid Percent Cumulative Percent 7.0 7.0

7

7.0

81 6

81.0 6.0

81.0 6.0

88.0 94.0

3

3.0

3.0

97.0

3

3.0

3.0

100.0

100.0

100.0

100

Dissatisf ied Completely dissatisf Neither satisfied no

Completely satisf ied

Satisf ied

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Job satisfaction� at “ R.S.S.K�

Majority of the employee I,e 100% are satisfied with the fringe benefit. Where as, 81% of the satisfied, 7% completely satisfied, 6% of neither satisfied nor dissatisfied, and 3% are the completely dissatisfied and dissatisfied.

12. job promotion in this organization is impartial?

Frequency Strongly 37

Valid 1) agree 2) Some what 55 agree 3) Neither agree 4 nor disagree 4) Strongly 2 disagree 5)Somewhat 2 disagree Total 100

Percent 37.0

ValidPercent 37.0

Cumulative Percent 37.0

55.0

55.0

92.0

4.0

4.0

96.0

2.0

2.0

98.0

2.0

2.0

100.0

100.0

100.0

Job promotion in this organization is impartial Some w hat disagree 2.0% Strongly disagree 2.0% Neither agree nor di 4.0% Strongly agree 37.0%

Some w hat agree 55.0%

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Job satisfaction” at “ R.S.S.K”

Most of employee I,s 55% of them some what agree with the job promotion is in this organization is impartial. Where as 37% of Strongly agree, 4% of them neither agree nor disagree, as the percentage of the strongly disagree level of the employee is less than compared to the some what agree. We can conclude that the employee are agree with the job promotional.

13. What do you feel about the canteen facility provided to you?

Frequency Percent Valid

ValidPercent

Cumulative Percent 72.0

1) Good

72

72.0

72.0

2) Excellent 3) Neither good nor bad 4) Poor

6 13

6.0 13.0

6.0 13.0

78.0 91.0

8

8.0

8.0

99.0

1

1.0

1.0

100.0

100

100.0

100.0

5) Bad Total 100

80

60

40

Count

20

0 Good

Neither good nor bad Excellent

Bad Poor

What do you feel about the canteen facility provided to you

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Job satisfaction” at “ R.S.S.K” Most of employee is 72% of them agrees. They are satisfied with the canteen facility.

Where as 13% of them are agree with neither good nor bad, and 8% of them agree to be neuters at their decision.

As the excellent level is 6%; hence we can conclude that the employees are satisfied to the canteen facility provided by company.

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Job satisfaction” at “ R.S.S.K” FINDINGS AND SUGGESTION. Findings: •

Medical facility provided to the employees is highly satisfied as management is highly concerned about the employees and their health

•

The relationship between the management and employees is good.

•

61% of employees say they are satisfied with the way their grievances are addressed.

•

Promotion is given on the basis of performance and 92% of employees are satisfied.

•

More then 75% of employees are satisfied with the food provided in the canteen because they maintain good quality food and lot of cleanliness in the preparation of food.

•

Transportation facility provided by the company is not up to the mark, because 35% respondents are strongly dissatisfied.

•

56% of employees are satisfied with the salary given to the employees.

Suggestions: •

Ranna Sugar can have a separate HR department which helps the company to know the employees needs and desires and it will conduct the training and orientation programme and also look after all the HR activities for the employees and this in turn can help to increase the productivity of the employees.

•

They can also try to provide transport facility as most of employees are not having convenient local buses or they can provide bus facility from factory site to nearest city.

•

Company can provide uniform to the worker as it looks more neat and clean.

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Job satisfaction” at “ R.S.S.K” •

The company may improve its employee concern with the help of offerings and provisions giving to the employees

CONCLUSION I have taken problem on employee job satisfaction at Ranna sugars. A sample size 100 respondents were selected for collection of primary data. Analysis and interpretation of primary has been presented in their respective headings.

Finally to conclude, the project gave me an opportunity to observe the various theoretical aspect, employees and management were very cooperative through that i got to know their opinion regarding job satisfaction. From this I can say that management at Ranna Sugars is concerned about employees

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Job satisfaction” at “ R.S.S.K” BIBLIOGRAPHY BOOKS: 1. Human Resources Management Subbarao 5th edition, Pearson Education, Asia.

2. Marketing Management Phillip Kotler 11th edition Prentice-Hall India Pvt. Ltd. 3. Principles of Management Hernold Kunz 10th edition Company Websites: www. Ranna sugar .co.in www. Ranna sugar.com News papers: Vijay Karnataka Deccan herald.

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