Landscape News Winter 2023

Page 8

ASSOCIATION NEWS

Membership renewals moving online

W

e are excited to announce a significant update regarding our membership renewal process. As part of our ongoing efforts to enhance efficiency and convenience, we are transitioning to an online renewal system. This strategic shift aims to streamline the renewal process, making it simpler, more accessible, and environmentally friendly for all our valued members. The days of losing your renewal form in a pile of paperwork, or the reminder being lost in the post are now past! Renewing your membership will now be quicker and easier than ever, with the process set up online. With all fields pre-populated, members will simply need to check that there are no changes to their company information or update any information that has changed. The online process also includes secure online payment gateways, whether you pay by card, purchase order or direct debit. This means you will be able to complete your renewal in minutes.

Why the change?

The decision to transition to online membership renewals aligns with our commitment to delivering an improved and user-friendly experience to our members. This transition offers several benefits:

Convenience: Accessible from anywhere at any time, our online renewal system will allow you to renew your membership with ease and flexibility. 8

LANDSCAPE NEWS WINTER 2023

Time-saving: Say goodbye to paperwork! The new online process significantly reduces the time and effort required to renew your membership. Instant confirmation: Upon completion of your renewal, you will receive immediate confirmation and details, providing you with peace of mind and certainty. Eco-friendly approach: Going digital helps us reduce our environmental footprint by minimizing paper usage and promoting sustainability.

How to renew online

To renew your membership online, simply follow these steps: 1. Visit bali.org.uk

2. Log in to your member account using your credentials 3. Follow the prompts to complete the renewal process, ensuring all required information is accurately provided 4. Make the renewal payment using the secure online payment gateway

Once the renewal process is complete, your membership certificate will be available. In addition to moving the renewals process online, we will no longer be issuing paper certificates – your membership certificate will be available to download from your member area of the BALI website.

Not only will this reduce the carbon footprint of the Association through a significant reduction in paper, but the costs associated with the renewal process will be significantly reduced, allowing us to focus on delivering even greater benefits to you, our members. We understand that change may come with initial adjustments, and we are here to ensure a smooth transition. To aid in this process, we will be providing guides and assistance to familiarise you with the new online renewal system.

Your continued support and membership are highly valued and appreciated. We are committed to providing you with the best possible service and experience, and this upgrade is a testament to that commitment. In saying this, members will still have the option of completing their renewal by post, or over the phone if you prefer, but we do encourage all members to use the online process.

The membership renewal process for the 2024/25 membership year will commence in January, with the Early Bird offer of 2% valid until mid-February.

As ever, your Membership team is on hand to help with any questions or help guide you through the process. Contact the team on membership@bali.org.uk, or call 024 7669 0333.


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