2018 Attractions, Leisure, FEC & Indoor Play Trade Expo EVENT GUIDE
SPONSORED BY:
www.balppa.org | www.balppaexpo.co.uk
Welcome to the Second Attractions, Leisure, FEC & Indoor Play Trade Exhibition & BALPPA Excellence Awards As CEO of BALPPA, I would like to welcome you to the newest addition to the BALPPA Event Calendar. We are really excited about the event and hope you are joining us for both the Trade Exhibition and the Excellence Awards. These events are a great opportunity for you to explore new ideas and thoughts whilst networking with industry colleagues. The wide attendance at these events means you can get the chance to learn about the latest innovations, current thinking and news from across all subsectors of the industry. Our educational seminar programme will give you valuable insight into all aspects of the leisure industry, including market research, latest trends, safety considerations and learning opportunities from other likeminded businesses. I urge you to take advantage of all aspects of the events and hope I may get a chance to meet with some of you throughout the day. I wish all those that have been successfully shortlisted for a BALPPA EXCELLENCE AWARD GOOD LUCK !! and I look forward to celebrating with them at tonight’s Awards Dinner.
Paul Kelly CEO BALPPA
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 2
www.balppa.org | www.balppaexpo.co.uk
Where & When: Drayton Manor Hotel, Monday 26th November 2018 Address: Drayton Manor Drive, Tamworth B78 3TW Phone: 01827 285551 Accommodation
Disabled Facilities
If you wish to book a hotel whilst visiting
There is disabled access and disabled toilets
the exhibition, contact the Drayton Manor
throughout the venue. Assistance dogs are very
Hotel on 01827 285551or email
welcome. If you require any additional assistance,
info@draytonmanorhotel.co.uk
please contact tracey@balppa.org
Canvassing
Networking Events/Training & Education Seminars
BALPPA reserves the right to remove anybody found distributing leaflets of any kind or unauthorised sales materials at the show
Car Parking During the build-up and break-down period, please be cautious of the other vehicles around you and pay due care but car parking at the event is FREE.
Cash Points ATM facilities can be found in the main hotel, please note the hotel will accept all major credit and debit cards.
Cleaning We will have teams of cleaners that will work throughout the exhibition to keep gangways and public areas clean.
Lost Property Any items lost should be logged with us in the
You are welcome to book onto any of these sessions, they are free (please note numbers are limited). Contact tracey@balppa.org
Exhibiting & Sponsorship Opportunities For more information about participating at future BALPPA TRADE EXHIBITIONS or BALPPA events, please contact tracey@balppa.org or 07706 945 529
First Aid Please visit the organisers office or reception area if you require medical assistance
Photography & Videography We would like to remind visitors/exhibitors that by attending/registering for these events you agree to allow any photographs and videos taken by the official event photographer and videographer at the show, or yourself or family members to be used by BALPPA and its event partners.
Registration Area at your earliest opportunity.
Cloakroom Cloakroom facilities are provided free of charge but BALPPA does not accept liability for any items left within the cloakroom area.
For more information of future events, please visit our website www.balppa.org or contact tracey@balppa.org
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 3
Visitor Entrance
Cloak Room
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo
Education Seminars Stream 1&2 Exhibitor Lounge
H6
H21
H18
H15
H22 H23
H20
H17
H19
H14
H5
H16
H4
H13
H3
Refreshments/Snacks
Network / Meeting Area
H10
H7
T4
T2 T1
H1 T3
T6
T7
T8
T41 T42
T35 T36
T31
T47
T46
T45
T43 T44
T50
T39
T37 T38
T33 T34
T56 T55 T54
Visitor Entrance / Exit
T57
T32
T53
T40
T23 T24 T25 T26 T27 T28 T29 T30
T15 T16 T17 T18 T19 T20 T21 T22
T5
T48
n
4
H9 T49
tio
H8 T10
tra
T9
gis
T11
Re
H2
Event map T12 T51 T52
H11 H12
www.balppa.org | www.balppaexpo.co.uk
Organisation
Stand Id
Organisation
Stand Id
Proludic Ltd
H1
Visit Britain
T19
LaserQuest GB
H2
Access 4 All
T20
Smart Entertainment
H2
SkyRider Thrills
T21 – T22
Lauras Confectionary
H3
Bandai Namco
T23
CRAFTIS
H4
The Playbus Company
T24
Country Choice
H5 – H6
Playframe Inspection Company
T24
Alliance Local
H7
Playframes UK
T24
Sutcliffe Play
H8
Fuse Metrix
T25
Airbrush Body Art
H9
Zone Leisure
T26
Polar Krush
H10
Innovative Leisure
T27
Green Span
H11 – H12
Teddy Tastic
T28 – T30
Finch Consulting
H13
QubicaAMF UK Ltd.
T31
Leisure, Hospitality & Tourism World
H14
Formula K
T32
360 Imagery
H15
KC Solutions
T33 – T34
Timberplay
H16
World Of Rides
T35 – T36
Soft Brick
H17
PoleStar
T37
Beverage Direct
H18
MIKO
T38
Jumping Pillows
H19 – H20
Elevate
T41
Bowling Vision
H21
PepsiCo/Walkers
T42
Active Points/Watch Us Get Fit
H22
AAK Foodservice
T43
RPII/Play Inspection Company
H23
Jimmys
T44
Morton Michel
Stage (T1)
DiSotto Gelato
T45
Lorica
Stage (T2)
Autism Puzzles
T46
Vennersys
T3 – T4
Organix
T47
Teddy Mountain
T5 – T7
ATN Vending
T48 – T49
Fuji
T8
PAHS
T50
Froneri Ice Cream
T9 – T10
Activity World
T51 – T52
Apetito
T11 – T12
Vimto
T53
Big Wave Media
T15
DCS
T54
Day Out With The Kids
T16
Britvic
T55
Monster Parties
T17
Walls
T56
Entertainment & Leisure Consult
T18
Regency Purchasing
T57
BALPPA
T58
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Thank you to our AMAZING Sponsors! We have been very lucky to have had the support of some amazing organisations to make this event happen The support of these sponsors have enabled us to keep the costs of the event down for all that have attended, from exhibition space, to hotel accommodation and entertainment . Without each sponsor that has selflessly offered financial or in kind support, BALPPA would not have been able to offer this Leisure Industry specific event & Industry specific awards programme. Thank you all!
Accommodation Host: Drayton Manor Hotel A big thankyou to Drayton Manor & the Hotel Events Team for the unlimited support and guidance they have offered and delivered during the planning and delivery of these events. Overwhelming gratitude and thanks to Drayton Events Manager Nicola Ray
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 6
www.balppa.org | www.balppaexpo.co.uk
Offers & Competitions Nominated Charity Autism Puzzles AP Cymru provide a peer support outreach service for families going through the autism diagnostic process, and the crucial months which follow, by pooling together our lived experience to provide a warm, friendly, and accessible service. The majority of our staff are autistic and are parents to autistic children, so we are able to provide well-rounded, positive, and understanding information to parent/carers. Our families can access a wide variety of workshops, training courses, clinics, guest speakers, and family fun sessions. The waiting lists for therapies and other services in most areas are incredibly long, therefore the workshops we facilitate allow parent/carers to access general information from professionals while they wait for their child to reach the top of the waiting lists for more individualised programmes. We also provide fun and interactive workshops for organisations and businesses of all shapes and sizes, creating opportunities to engage in continued professional development which enhance the day-to-day experiences of thousands of autistic people and their families. This in turn assists with ending the stigma which is still sadly linked to autism within our society. Our workshops and talks are not just for adults. We provide assemblies and other talks within schools, catering for all ages and stages from the Early Years Foundation Phase (KS1) through to Key Stage 5. As AP Cymru is not in receipt of any government or other large-scale grants, we work tirelessly to raise the funds needed to ensure families receive the support they need and deserve. If you would like further information about our charitable aims and objectives, please email us at teamap@apcymru.org.uk. Enquiries@apcymru.org.uk | 02920 810786
Day Out With The Kids Drop by the Day Out With The Kids stand for your chance to win a whole heap of goodies, including this season’s most in-demand runway item you didn’t see at London Fashion Week - the DOWTK Pink Hoodie. Aside from keeping you snug for the winter, you can be sure you’ll never get lost in a crowd again - only a lucky few can get their hands on them though so be quick!
Purchase your Raffle Envelope from Autism Puzzles WIN Safeguarding Training for 10 staff – worth £250 sponsored by the Child Protection Company Enter the FREE prize draw from Morton Michel & PIB Group Enter the FREE membership draw from BALPPA Talk to the exhibitors – ask about their trade event discounts & special purchases
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 7
Networking & Education Seminars Park View Suite - Hotel Time
Content
Speaker
8.15am
Networking Breakfast & Meet The Panel of EXCELLENCE
Tommy Leighton & Panel of Finalists, Indoor Play Magazine / Morton Michel / Lorica / PIB Group
Enjoy breakfast, an opportunity to chat and discuss with Operators or their teams that have been shortlisted for an EXCELLENCE AWARD‌ find out what sets them apart from others. All attendees will get the opportunity to win beautiful Fortnum and Mason luxury hamper. 10.30am
The Apetito Way
Mark Smalley, Apetito
11.00am
Eliminating Plastics - Green Sustainability In Lesiure
Rob Cook, DCS
11.30am
Market Trends 'Whats Hot'
TBD, Brakes/Country Choice
11.30am
What we know about soft play
Jamie Starr, Day Out With The Kids
12.00pm
Tapping Into the Purple Pound
Ross Callandine, Visit Britain/Visit England
12.30pm
Access For All
Jane Cooper/Gillian Scotford, Access4All
1.00pm
Be That Autism Champion
Karen Sullivan/Donna Marshall, Autism Puzzles
1.30pm
Accessible Play The Jupiter Way
Hannah Harrison, Jupiter Play
1.30pm
BREXIT, Budget and the current landscape in F&B
Alex Demetriou, Regency Purchasing Group
2.00pm
Active Kids, Active Nations, Returned Rewards
Niall Jordan, Active Points
2.15pm
Just a Great Cup of Coffee
Nina Owen, Miko
2.45pm
Quench That Thirst
Paul Collingsmith, Britvic
Victoria Room, Tower Suite Time
Content
9.45am
Protecting Your Brand /Employing the Right People
Mark Sugden, GBG PLC
10.15 am
Content Marketing Gems for Attractions
Kate Costin, Flicx UK
10.45am
Play Principals - What are yours ?
Beth Cooper, Timberplay
11.15am
Party Passion
Jazmine Harris, Partyman World
11.45am
Follow The Bear ..makimg memories, making friends & increasing your bottom line
Mark Beauchamp, Teddy Mountain UK
12.15pm
Grabbing The Stick
Melvin Sandell, Finch Consulting
12.45pm
New Technology coming to the Attractions Industry
Jake Mazan, Evolve Tech
13.15pm
The Inspectors View
John Dalton, RPII
13.45pm
Physical Activity Agenda - Hidden But Not Forgotten
Janice Dunphy/Gorden Forster, Web Adventure/SafarI MK
14.30pm
The Benefits Of Sharing
James Sinclair, Web Adventure/SafarI MK
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 8
Speaker
www.balppa.org | www.balppaexpo.co.uk
Keynote speakers Janice Dunphy, Director/Owner Web Adventure Park Chair – BALPPA FECA Sub Group & BALPPA Management Committee Member First introduction to play and education was at 18 when she started a four-year Bachelor of Education Honours degree, followed by ten years teaching in Early Education. Janice was a founder member of the PPA (Play Provider Association) becoming the Chair in 2005 after this, alongside the Committee moved to form FECA (Family Entertainment Centre Association) and taking a place on the BALPPA Management Committee. Janice is passionate about Play, and has undergone research alongside local Universities to identify the benefits of FEC environments. Offering consultancy to new companies and speaking on the subject Janice believes sharing is why she is successful today, coupled with networking with peers in the Industry.
Gordon Forster, Direct/Owner – Safari MK Gordon graduated from the University of St Andrews with an Economics degree and then did a postgraduate business-based degree at Edinburgh University. He subsequently worked for almost 20 years in the hospitality sector including hotels and proprietary golf clubs. He managed the build and opening of the first adventure golf course to be built on the grounds of a golf club in England (c. £750k build). He then launched his first indoor venue “Safari MK”, a soft play and party venue in Milton Keynes in July 2014.
Mark Beauchamp, Marketing Manager TEDDY MOUNTAIN UK Mark is an author, speaker and has consulted for dozens of companies over the years including Virgin Vie, RBS, Sega Amusements and of course Teddy Mountain. Far older than he looks, Mark from Teddy Mountain will be sharing a wealth of knowledge from his philosophy on ‘Promotions and Marketing’.
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 9
Ross Callandine, Head of Business Support VISIT ENGLAND As part of his role at VisitEngland, Ross is the in-house accessibility expert developing initiatives that help tourism businesses tap into the high value, growing accessible tourism market, to entice people with access needs to enjoy their attractions. As part of his presentation Ross will provide information and statistics to prove that improving accessibility makes moral and financial sense.
James Sinclair, CEO of Partyman Group, Co-Founder of Entrepreneurs Network, Author and Entertainer Having started his business as a self-employed children’s entertainer straight out of school at age 15, James Sinclair has gone on to build a business empire spanning industries including entertainment, leisure, recruitment and business training. 17 years later, that same start-up has transformed into the Partyman Group, one of the largest entertainments businesses in the UK, with over 350 staff and £10million turnover across 7 businesses and over 20 sites in the UK including Marsh Farm, a 30 acre park attraction in South Woodham Ferrers.
Tommy Leighton, Editor – Indoor Play Magazine Tommy has been editor of Indoor Play Magazine since its inception. The magazine is published by Morton Michel and earlier this month, they printed the 50th issue. Every issue is also available for free online. Tommy is a freelance journalist, event organiser and marketing consultant who works across a number of sectors, including food and drink, education, sport and childcare, and he also edits Morton Michel’s Early Years Childcarer and Home Childcarer magazines.
Mark Smalley, Business Development Manager – Apetito A highly motivated and ambitious individual with a 1st Class Honours Degree in Business. Possesses particular experience in managing strategic projects and utilising agile development with digital technologies as the platform to test, refine and develop new market concepts. Also, has experience in; developing marketing strategies to support the development of new brand concepts; market research and analysis; and direct selling. Has a proven track record of adapting to change quickly, delivering results and overcoming challenges and meeting pressured deadlines. Demonstrates passion and always aims to exceed the benchmark to achieve the highest standards.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 10
www.balppa.org | www.balppaexpo.co.uk
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 11
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Nominated Charity - Supporting the creation of Autism Champions with BALPPA & Autism Puzzles Did you know the accessible tourism/leisure market is worth £12bn? Q - How can you access some of that £12bn ? A - By creating Autism Champions within your leisure business! The business case for providing your team with training and improving the information about accessibility to your leisure venue has never been stronger. One in five people in the UK are disabled – that’s 20% of your potential market. And with a massive 31% increase in the number of domestic trips in recent years, and an ageing population, demand is only set to grow with regards to more accessible venues. There is a common perception that improving training and information about accessibility is only about wheelchair users. In reality, less than 9% of the UK disabled population uses a wheelchair. People with Autism, hearing loss, visual or mental impairment, and families with young children also benefit, as will your business, as you improve understanding and communication with your customers.
Why focus on Autism ? Autism is much more common than many people think. There are around 700,000 people on the autism spectrum in the UK – that’s more than 1 in 1001. If you include their families, autism is a part of daily life for 2.8 million people. Autism doesn’t just affect children. Autistic children grow up to be autistic adults. Autism is a hidden disability – you can’t always tell if someone is autistic.
AP Cymru, 11 Glan y Llyn Industrial Estate, Cardiff Road, Taffs Well, CF15 7JD Telephone: 029 2081 0786 Email: enquiries@apcymru.org.uk
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 13
Meet the exhibitors AAK Foodservice Uncle John’s Signature Hot Dogs are made from the finest cuts of smoked pork, traditionally smoked in a Beechwood smoker to bring authentic, quality taste. The perfect balance of herbs and spices give our products a superior flavour; from the traditional American style Bockwurst to the artisanal-inspired Bratwurst. 2018 has been a busy year for Uncle John’s; we have been working hard to develop our offering and expand our range for the new year. Uncle John’s Signature Hot Dogs and Sauces are proud sponsors of the ‘Attraction Of The Year under 12,000 sq ft’ award at this year’s BALPPA Excellence Awards. We hope you all enjoy the event and make sure you grab a delicious Uncle John’s Signature Hot Dog at the awards after-party!
Access 4 All One in every five people who visit leisure parks, piers and attractions in the U.K. is likely to have some form of access need. In fact, ‘Accessible tourism’, where one or more members of a party is disabled, is worth a staggering £12.1 billion per annum in the U.K. With such a huge and rapidly growing market it is important for organisations to understand the barriers faced by visitors with access needs at each stage of their customer journey and to feel confident in overcoming these barriers to provide a warm and inclusive welcome to all. Yet knowing exactly how to do this can sometimes be difficult. As parents of disabled children as well as professional trainers, access auditors and healthcare professionals with many years experience, our team is uniquely placed to support you in improving your accessibility every step of the way. We provide access consultancy, auditing, training and business support services to clients large and small in all sectors throughout the U.K. Working in partnership and with a friendly, down-to-earth approach, Access For All UK will guide and support you to provide information, facilities and customer services that are accessible for all.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 14
www.balppa.org | www.balppaexpo.co.uk
Active Points/Watch Us Get Fit All movement matters, not just School PE and sports sessions. Balppa members have a part to play in tackling obesity in our kids. The combined energy expended in member venues in a typical soft play session will burn more calories and expend more energy than a typical School PE session. However no one is tracking this data and the opportunity for Balppa to become a major player in the national fight against obesity in kids is being lost year on year. Current strategic partners include Jamie Carragher’s academy, Garmin, Fitbit and major global brands such as Nike, Adidas and may more.
Activity World Last year Activity World joined forces with Fusion1 to introduce two products which at long last made interactive projection systems affordable. Just in case you didn’t buy the system last year we will be back again so this time you have no excuse. We are always looking for new products which we believe will enhance our business and you will be just in time to order your Christmas supply of baubles, which are shatterproof and very inexpensive and can either be used as a giveaway or as a retail product. Admittedly we will still have the same products as in previous years, such as our Edublocks and Roller Racers, but this year we plan to display our dizzy donut and swing. We believe we are the most competitively priced supplier of ballpool balls and our materials are similarly well priced. Finally we are working on a new product which we may or may not have by the time of the show, so if we have it sorted I am hopefully you will really like the idea. Come to our stand and we will tell you what we have planned.
Airbrush Body Art On the pages of our website and our shop, you’ll find everything from temporary tattoo inks to tattoo stencils, body paint, hair braids and so much more, plus friendly advice on setting up YOUR tattoo business. Our latest products include a fantastic airbrush hybrid face and body paint . Combine this with our range of unique and exclusive face painting stencils and you have a ready made business. The stencils can be airbrushed or used with a sponge and cake make up. We offer full back up with all of our products and all of our paints are EC1223/2009 registered to give you the peace of mind that you are safeguarding your customers well being. Our hybrid body paint and glitter tattoo adhesives are vegan while our glitter tattoo stamps are environmentally friendly. https://www.airbrushbodyart.co.uk 01789268236 or 07809567462
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 15
Alliance Local Alliance is one of the leading suppliers of non-food products to the hospitality industry and public sector in the UK and Ireland. With over 20,000 leading products to choose from, Alliance offers an extensive range including cutlery, crockery, glassware, barware, kitchenware and much more. Our portfolio of products is provided by industry leading suppliers, ensuring a choice of the latest & most trusted ranges available. Alliance operates a 120 vehicles which deliver daily throughout all regions. This is supported by our infrastructure of 13 branches that consists of our head office in Cheshire and 12 local depots, all strategically positioned to ensure efficient and reliable delivery. Alliance holds quality assurance ISO9001.
Apetito apetito Retail specialises in providing innovative and highly profitable food solutions to the visitor attractions and retail foodservice sectors for both staff and customer dining. Our objectives are to partner with clients to deliver quality food offerings that return high margins and profitability, de-skills and de-risks the kitchen, and provides consistent quality. We’ve created an expertly prepared range of traditional and world food offerings delivered through a simple and effective system, designed around the gastronome tray. This allows you to predict portions accurately, reducing wastage and simplifying stock management and budgeting, enabling your restaurants and food-to-go outlets to maximise profitability. apetito Retail is more than just food; we understand the everyday challenges of managing an efficient catering service, and we help our partners every step of the way. We provide dedicated support from our team of catering consultants and through our digital systems in the following key areas: menu planning, stock taking and food ordering, nutrition & dietary information and Point of Sale (PoS) branding. With the current and future challenges facing the retail foodservice sector; margin protection, consistent food quality and simplicity of operations will be the key to a successful and profitable catering offering. Come and visit us at our stand for a food tasting and to learn more or contact Mark directly atmark.smalley@apetito.co.uk
ATN Vending All things nice Vending Ltd continue to grow and capture more of the UK market placing us firmly now as one of the biggest suppliers. We offer a complete range of fantastic capsules, Cranes swag, tattoos,bouncy balls etc. Current toy lines include, Unicorn Glitter Poo,Disney’s Incredibles yo yos, Avengers bouncy ball heads, Swirl Balloons, My little pony 3D figures,Paw patrol Painted,Cosmic putty PJ Masks and Hachicorns,with many other popular selling lines. We also sell various types of toy vending Machines, interactive pinball machine, Kiddies rides,cranes air hockeys and many other amusements type machines. We are able to offer these on a profit share basis as well at no cost to the family entertainment centre.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 16
www.balppa.org | www.balppaexpo.co.uk
Autism Puzzles Raising awareness of Autism in towns, cities and local communities across the UK by creating ‘Autism Champions’ in leisure venues, attractions and throughout the retail industry. Our fun interactive workshops are run and hosted by individuals and parents living with Autism and offer organisations and businesses of all shapes and sizes an opportunity to engage in continued professional development that will enhance the day to day consumer and retail experiences of thousands of children, young people and adults living with Autism. Enquiries@apcymru.org.uk, 02920 810786
BALPPA Founded in 1936, BALPPA is the non profit-making Trade Association representing the interests of owners, managers, suppliers and developers in the UK’s commercial leisure parks, piers, zoos, family entertainment centres (indoor play and soft play centres) and static visitor attractions sector. BALPPA speaks for some 300 members, and ultimately for many millions of customers every year. BALPPA’s principal aims are: • To represent the needs and concerns of the industry to HM Government departments, policy-makers and influencers • To promote safe practice throughout the industry • To promote and defend the interests of the industry • To provide Members with advice, information and services to encourage best practice within the industry. • To support the sharing of ideas, professionalism and profitability through networking, sector sub group meetings and an online forum. • To act as an authoritative source of information concerning the industry to the media and other opinion formers.
Bandai Namco BANDAI NAMCO Amusement Europe Ltd (BNAE) is a global manufacturer and supplier of amusement machines incorporating leading brands such as PAC-MAN, DC Comics, Halo: Fireteam Raven, Rabbids and Spongebob Squarepants. As well as manufacturing video games, redemption, sports and VR, BNAE also distributes for some of the biggest names in the industry such as Raw Thrills, Adrenaline Amusements, Andamiro, Apple Industries and A.i. Solve. In addition, the company supplies a wide range of plush and prizes utilising licences such as DC Comics, Shaun the Sheep and Harry Potter, plus a range of desirable electronics at leisure prices. The company also provides an arcade designs service and operates amusement machines working alongside some of the UK’s leading Bowling groups and Holiday Parks. BNAE’s Management Solutions division also provides a complete cashless solution for arcades and FECs utilising the market-leading EMBED system, as well as the world-class Deltronic redemption ticket eaters.
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 17
IndoorPlay Comprehensive insurance designed to meet the needs of the ever-evolving indoor play sector. Our IndoorPlay policy also provides cover for: Family Entertainment Centres Role Play Centres Laser Quest Centres Climbing Centres Stay & Play Cafes As every indoor play business has different insurance needs, you are able to tailor your IndoorPlay policy to suit your requirements - giving you the right cover at the right price!
www.mortonmichel.com/IndoorPlay/
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020 3824 8476 sales@mortonmichel.com
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Celebrating 50 issues of
The magazine & website for the indoor play sector
news, interviews, profiles, site inspection, secret players, case studies, business and legal advice, insurance, exhibition previews
www.indoorplaymagazine.co.uk Read our 50th ‘Gold’ issue FREE by visiting www.indoorplaymagazine.co.uk/Digital_Magazine For all advertising enquiries please email advertising@indoorplaymagazine.co.uk
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Beverage Direct Beverages Direct are a full-service coffee solutions provider. We supply a full range of traditional espresso machines, bean to cup coffee machines and new design Lavazza BLUE capsule espresso machines. The Lavazza BLUE system is a modern innovation in speciality coffee production. Using a swiss made WEGA espresso machine, consistent high-quality espresso’s can be produced time after time. The machine includes two automatic steam wands to produce excellent quality latte and cappuccino milk with minimal barista training. We specialise in providing a complete Beverage Service including machine supply, training, branding support and products. Our principle coffee partner is Lavazza UK. We offer the full range of Lavazza coffee blends including classic, Rainforest Alliance approved products and organic products.
Big Wave Media Bigwave media is a full service, creative marketing agency with excellent resources and skill-sets. We work with clients across a wide variety of marketplaces, including sport, leisure and tourism. We are on the Recommended Agency Register, a Google Partner agency and are members of UK Active and Sporta. As a creative business growth agency, we have a proven track record for increasing our clients’ revenue streams through increased memberships and ticket sales. Our team comprises marketing professionals, account managers, graphic designers, web developers and digital strategists; totalling 38 members of staff. This breadth ensures all client projects are fully serviced and completed on time. Services include: Design – A large team of in-house graphic designers and branding experts who are fanatical about injecting quality and creativity into your projects. Digital – Highly targeted marketing to deliver the best results for your budget across web, social, PPC, SEO and mobile. Consultancy / Operational Partnership – Driving results with auditing, process evaluation, campaign management, consultancy, auditing and customer experience management. Our clients include: Abbeycroft Leisure, Aspire Sports & Cultural Trust, Bay Leisure, Burnley Leisure, Core Health & Fitness, Finesse Leisure, Formby Pool, Halo Leisure, Inspiring Healthy Lifestyles, Living Coasts, Impulse Leisure, Inverclyde Leisure, Jubilee Halls, Leisure East Devon, Leisure-net, Mid-Devon Leisure, Newquay Zoo, SOLL Leisure, Sporta, Paignton Zoo.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 22
www.balppa.org | www.balppaexpo.co.uk
Bowling Vision Ltd Bowling Vision Ltd is proud to be the exclusive full line exclusive distributor for Brunswick Bowling Capital Equipment, Supplies, Parts and Consumer products together with the Brunswick Billiards American Pool and Shuffleboard table product range for the United Kingdom and Ireland. We offer the complete line of superior quality and innovative Brunswick products and services for all aspects of the Bowling and Leisure industry, whether a small size Boutique style centre / Bowling as an added activity to existing venues right through to large multi-lane Family Entertainment Centres, Bowling Vision can supply, deliver, install and service. Bowling Vision has a centrally located warehouse and office in Kettering, Northamptonshire. Brunswick Bowling is the leader in the Recreation & Leisure business, continuously since 1890, manufacturing superior quality and innovative products for the worldwide leisure industry. For more Information contact: Robert Smedley Capital Equipment Sales Mobile: 07788-394169 / Office: 01536-412244
Britvic Britvic is the largest supplier of branded still soft drinks and the number two supplier of branded carbonated soft drinks in Great Britain. Britvic started out in the 1930s as the British Vitamin Products Company and was established to use soft drinks to bring an affordable source of vitamins to the people of Britain. That continues today. Our purpose is to make life’s everyday moments more enjoyable and part of doing that is by helping consumers make healthier choices through making drinks that taste great AND are better for you. With great brands like Robinsons, J2O, Fruit Shoot, R Whites, Purdeys and exclusive agreements to make, distribute and market global brands on behalf of PepsiCo, including Pepsi, Pepsi MAX, Gatorade and 7UP, Britvic is dedicated to creating and building brands that people can trust.
Country Choice Country Choice offers a wide selection of standalone foodservice concepts including Tuk Tuk (Oriental noodles and rice), Pasta Pronto, and Hudson’s (gourmet hot dogs and burgers), Kitchen & Co (a unique coffee shop concept that offers a full range of sandwiches, coffee, cake, soup, and salads) Go Global (Street Food) and Substop (Sandwich shop). Country Choice delivers to all its customers an unprecedented range of business tools to help them succeed, including; a choice of equipment solutions; free technical training; free merchandising support; branded packaging; POS material and regular promotions.
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 23
Craftis Craftis is the leading supplier of children’s activity packs to FEC, indoor play & attractions, restaurants and hotels - in fact any business that can maximise their profits by entertaining young visitors! We now supply over 2,500 customers with more than 16 million child activity products a year. From the original ‘Bizzi Bag’ produced by Craftis MD Suzanne for her young family over 10 years ago, the Bizzi range has grown to include 3 main areas: table top activities, grab & go and party. In addition to our off-theshelf range available to buy online, Craftis also offers customers who order in volume a free in-house design service and bespoke solutions. We are delighted to work with many BALPPA members including Drayton Manor, Bourne Leisure, Colchester Zoo, Paulton Park, 360 Play, Odds Farm Park, Paradise Wildlife and Gambado. Find out more at www.craftis.co.uk or get in touch on theteam@craftis.co.uk or 01327 358508 for free samples.
DCS Established in 1980, with over 30 years’ experience DCS started as Disposables and Catering Service with the ethos to deliver a quality service. DCS delivers disposable and catering supplies to over 12’000 sites across the UK. Our product range includes over 10,000 products, serving industries which include the Leisure, Hospitality, Educational, Healthcare and Public sector. As the fastest growing independent non-food consumables supplier in the UK we work alongside the communities we operate, we are always learning and developing; we believe tomorrow can be better than today. In an industry where the needs of our clients are always changing, we embrace every task with a “can-do” attitude! The future is filled with opportunity, and we will always keep pushing the boundaries to ensure we deliver innovative products and services. Our decisions are always guided by our values; Innovation, Respect, Solution Driven, and Teamwork. Building a sustainable future with ethical business practices is something we are committed to upholding and will not be willing to abandon.
DiSotto Gelato DiSotto Gelato has been manufactured in London since 1962 to the authentic method using the finest ingredients. DiSotto add product development flair and manufacturing excellence to this traditional Italian dessert to produce a range of classic and contemporary flavours to make everyone smile. Smooth texture and a wonderfully rich taste is what can be expected from all of our recipes. Manufactured in a state of the art BRC AA Grade factory you can be assured of the highest quality and consistency throughout the range. Supplying many of the top high street Restaurant brands in the country is testament you can also be assured of the very highest service levels and availability. We are also pleased to offer, exclusively to DiSotto, the Fruitful range of premium lollies in 13 flavours. Made with 100% fruit and natural ingredients with no artificial colours or flavourings. Halal and Kosher approved. sales@disotto.co.uk, 02089651853.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 24
www.balppa.org | www.balppaexpo.co.uk
Day Out With The Kids Day Out With The Kids is the UK’s largest family days out website, with 26 million annual site visits and over 7,000 of the UK’s best things to do promoted to its huge audience of parents. Also with a social media reach of 6 million parents per month, our mission is to help families discover their next adventure and most of all, have fun doing it. We offer a range of solutions offering FEC clients new ways to promote to parents in their target areas online; increasing your digital footprint and ultimately driving more business through the door. We can help you to: •
Dominate “things to do” and “indoor play” web searches in your target geographical areas
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Present your venues online in a way that appeals to today’s digitally-savvy parents
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Be featured in social media and email communications going out to parents near you
Drop by our stand to chat to our friendly team of experts - look out for the pink hoodies (and if you’re lucky, win one for yourself!) www.dayoutwiththekids.co.uk partnerships@dayoutwiththekids.co.uk
Elevate Elevate Kids is the event which brings together the professionals responsible for getting kids more active. Hundreds of decision makers from; leisure providers, family entertainment centres, schools / pre-schools, local authorities, holiday parks, soft plays centres, trampoline parks, climbing walls, sports clubs, outdoor pursuits and public pools attend to discover the latest leisure, sport and active play products and ideas. Elevate takes place on the 8-9 May 2019 at ExCeL, London. The event attracts 10,000 visitors, 350 exhibitors and 300 speakers – www.elevatearena.com Elite Sports Expo / Elevate / COPA 2019 – the arena of physical activity, health and performance T: + 44 (0) 1737 855076, M: +44 (0) 7930 944147, E: michael.costain@elevatearena.com W: www.elevatearena.com / www.expoelitesports.co.uk / www.copashow.co.uk
Entrepreneurs Network If you want to improve your business and create a better lifestyle for yourself and the people you care about, and enjoy the peace of mind that comes from never having to worry about money, …catch up with James Sinclair after his seminar ..talk about how support from EN could make that difference.
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 25
PACKAGED
FROZEN
Your local soft drinks partner
ST
PO IX -M
National reach
Specialist local service
Premium free on loan equipment 26
WWW.VIMTO.UK 0800 066 2133
Made in Cornwall with local whole milk and clotted cream No artificial colours, flavours or preservatives
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Delicious food, made simple
apetito Catering specialises in providing innovative, tailormade food solutions to the visitor attraction and leisure sectors, suitable for both staff and customer dining.
Come and visit our stand
for a food tasting and learn more... Contact Mark Smalley directly at mark.smalley@apetito.co.uk
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Catering
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Finch Consulting Reputation is key in an ever-changing entertainment industry. Delivering the best experience, expanding your audience and sensitive profit margins can all be greatly affected when small issues can quickly adopt a high media profile. Finch Consulting has evolved over 30 years to deliver the very best in consulting, forensic, legal and training services. We give you the confidence to pre-empt, resolve and adapt to challenges in your business. We work both nationally and internationally with clients in Australia, the USA, Europe and the Middle East, in areas as broad as theme parks, fairgrounds, open farms, west end theatres and zoos. We can help you deal with the complexity of regulatory compliance across many areas including H&S. Whether you talk to us about setting up and managing systems, audit, training or help in troubled times, Finch has the people, the aptitude and the ability to help. Want to know more? enquiries@finch-consulting.com
Formula K International Formula K is a leading manufacturer of leisure vehicles and coin-op electric mini-cars for Amusement / Farm parks, indoor / outdoor play and entertainment facilities. On show will be two of our best selling range of children’s coin-op mini-cars most suited to Farm Parks which are ideal for small areas and younger children together with our easy-fit track barrier system, our mini cars are industry renowned for quality and innovation, together with a selection of our go-karts for all age groups. Our complete service includes track design, supply of vehicles and associated equipment, and full manufacturer backup. All Formula K vehicles are designed, manufactured and assembled in the UK, and our high level of customer service and after sales service is second to none.
Froneri Ice Cream Froneri is a young ice-cream, frozen food and chilled dairy company bringing together decades of business and manufacturing expertise from Nestlé and R&R. Froneri is the second largest manufacturer of ice cream in Europe and the third largest worldwide. We manufacture both scooped and impulse ice cream with scooped brands such as Kelly’s of Cornwall and Movenpick and impulse ice cream brands including Mondelez brands such as Cadbury’s and Oreo and Nestle brands such as Smarties, Kit Kat and Rowntrees Fruit Pastille. We also own and manufacture a cake and desserts brand under the name Perfectly Baked by Erlenbacher.
FujiFilm The Fujifilm POP PRINT kiosk and app is the easiest and quickest way to print 6x4 photos. Using Mobile Phone Operating systems of Apple or Android, a user can select a single image from their phone gallery and print it in less than 40 seconds. Payment is made “in‑app” via card, so no need for chip and pin or worry about coin operated solutions. Please, come and talk to us at the Fujifilm Booth & see a demonstration
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 30
www.balppa.org | www.balppaexpo.co.uk
Fuse Metrix The FuseMetrix complete leisure business management system scales up to enable you to run an entire multi-lingual, multi-site, multi-activity leisure business from one platform. It’s used to run leading international travel and leisure brands and contains practically everything you need including: •
online booking with Waiver/Statement of Risk agreement
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party planning
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cafe, till and stock control systems with hand-held order-taking facilities
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ePoS and check-in systems
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HR with rota, timesheet and clock-in systems
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customer history and financial analysis tools
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gross receipts and recognised revenue reporting
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incident/accident management
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photo/video sales system
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CRM with email marketing
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voucher management
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stock management.
Reasons why clients adopt FuseMetrix: •
Real-time financial control with deferred income management
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Guaranteed 99.99% uptime with built-in backup and disaster recovery
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Eliminates duplicated information
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You are always on the latest version
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All staff use one system
•
Easy to use
www.fusemetrix.com, +44 (0)1908 522 444, enquiries@fusemetrix.com
Greenspan Projects Ltd Delivering turnkey design and build leisure projects from concept to completion, Greenspan’s experienced and highly skilled in-house team work with clients to create amazing attractions including: Adventure Play, Theming, Indoor Play, Family Entertainment Centre’s, Adventure Golf, IP Projects and more... We can work with you and your team, to develop the design with you from concept sketches through to construction drawings. We pride ourselves in bespoke projects and an unrivalled partnership approach, where we will work with you to enhance your visitors experience within budget. www.greenspanuk.co.uk
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 31
Indoor Play Magazine Indoor Play is the only magazine dedicated to the UK’s indoor play and leisure sector. It provides readers with exceptional editorial and contains an excellent blend of articles and features including news, interviews, profiles and much more. Indoor Play has been a well-respected publication within the sector for 50 issues! Read our new ‘gold’ 50th issue FREE online by visiting www.indoorplaymagazine.co.uk/Digital_Magazine or pick up your FREE print copy at the BALPPA Leisure, FEC and Indoor Play Trade Exhibition. Please let me know if you need anything else.
Innovative Lesiure Adventure attractions specialist Innovative Leisure is the UK and European distributor of a range of high energy, interactive, family orientated attractions suitable for use in a variety of venues, including theme parks, FECs, holiday resorts, zoos, farm parks, science centres, visitor attractions and sports and outdoor centres. The company has completed over 300 successful installations and is well-known for the supply of Sky Trail high ropes courses, Sky Tykes junior ropes course, a variety of climbing attractions, the Water Wars and Downpour Derby water games and a range of Zip Lines. The company’s support services include: general technical support, specialist engineering and service work, operator training certification and coordination of 3rd party safety inspections.
Jimmy’s JIMMY PRODUCTS BV is a family business in the third generation dedicated to the development and production of Popcorn and Nacho`s. We have the most modern production lines for ready-to-eat and microwave popcorn and we are proud of our products that are sold in more than 40 countries. At JIMMY’s we make our products with craftsmanship and passion. We only use the best natural ingredients. Honest, caring, safe and with respect for people and nature. The delicious taste and unique crunch make JIMMY’s popcorn irresistibly tasty. In 1992 the assortment only consisted of sweet and salty popcorn; the choice is nowadays much bigger with popcorn flavours like Toffee, Chocolate, Tabasco® Chili and Cheese and Supreme Nachos flavours like BBQ, Salted and Blue Corn. Our All Natural Popcorn is rich in dietary fiber and completely allergen-free. This popcorn contains no artificial aromatic substances, colourings and flavourings. A healthy and tasty snack!
JN Entertainment & Leisure Consult JN Entertainment & Leisure Consultancy provides excellent consulting services, passionate knowledge and superior quality products, that earn our clients and partners lifetime loyalty. JNE&LC was founded in 2004 and sells high quality attractions on behalf of German manufacturer Zierer (family attractions and roller coasters), 3D/4D movies from Belgium producer and distributor nWave Pictures, cooperates with HB Leisure from the UK who operates skill games for parks and visitor attractions and represents Mobaro Park from Denmark who digitalises and streamlines operational management, especially daily inspections, in theme parks. Phone: +352 691 369093, Fax: +352 2618 7695, Email: info@jnelc.com, Website: www.jnelc.com 2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 32
www.balppa.org | www.balppaexpo.co.uk
Jumping Pillows Jumping Pillows are a low cost, low maintenance and long-lasting addition to any visitor attraction. Our size range will accommodate from 15 users for our smallest unit up to 32 users for our largest and all are Certified by TUV SUD to meet EN 14960 and EN 71/3. Our highly trained installation crews can install and commission even the largest Jumping Pillow in 1 – 2 days and our low energy motor blower uses just 190 watts of electricity, so the running costs are less than £ 0.16p / day. Designed to last 8 + years the typical resurfacing of an existing Jumping Pillow occurs at 10 + years and due the unique non-degrading anchorage system, the cost of replacement is significantly less than a full replacement. All our installations come with a 5 Year extended warranty for peace of mind. Site surveys and evaluations are provided free of charge.
KC Solutions KC Solutions help leisure parks, piers and attractions become more profitable through the sharing of data. For 30+ years, they’ve developed a range of robust solutions from sales to stock management to finance. Designed to remove human error and automate key processes, KC Solutions’ have helped the likes of Beamish Museum, The British Motor Museum, The Harry Potter Store (Platform 9 ¾) and Peppa Pig World (Paulton’s Park) thrive and meet the ever-growing demand of the tourist and family attraction industry. From ticketing and admissions to stock management and finances – with KC Solutions, every aspect is covered.
LaserQuest Laser Quest was formed in 1988 after many months of research into the space games market, opening the first site in Manchester in 1989. Developing into one of the biggest and best known brands of Laser Tag, Laser Quest have continually invested and developed equipment over the years to ensure reliability within the market. Laser Quest GB Ltd supplies and supports it equipment from our offices in Newcastle, Staffs.
Laura’s Confectionary Laura’s Confectionery is a luxury confections brand, specialising in handmade fudge, pick and mix products and specialist lines. Founded by Laura Jackson in 2012 whilst studying at university, Laura decided to turn her part time hobby into a commercial success. Today Laura’s works from an omnichannel strategy, focusing on experience stores in the tourist attraction industry and a wholesale range of merchandise for high footfall retailers. For more information about us please email hello@laurasfudge.co.uk
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 33
UN
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VISIT OUR WEBSITE OR CALL US ON (01327) 358 508 TO ORDER! CRAFTIS.CO.UK 36
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Leisure, Hospitality & Tourism World The Family Attraction Expo is the unmissable event for visitor attractions who are looking to find all the latest trends and innovations to stay ahead of the competition. Discover all of the latest technology and find out more about the best marketing and business strategies in the visitor attraction industry that can increase your visitor numbers and revenue. With over 350 inspiring exhibitors showcasing everything from retail and catering solutions to themed entertainment and merchandise and 150 world-class speakers who are leading the way in the attraction industry. Family Attraction Expo also runs alongside other leading trade shows in the sector, to create the ultimate hub for any leisure and hospitality professional. Tickets to attend are free and you can register via www.familyattractionexpo.co.uk.
Lorica We are specialist Insurance Brokers to the Leisure and Visitor Attraction industry with extensive knowledge and experience of Family Entertainment Centres and Indoor Play. We provide market leading insurance policies and offer cost effective solutions for the day to day control and oversight of Health and Safety and Risk Management. We are strong supporters of BALPPA and offer a 10% discount for FEC members. Please contact Robert Kluth – rkluth@loricaleisure.com or Victoria O’Callaghan – vocallaghan@loricainsurance.com on 0333 400 9300 Visit us at www.loricainsurance.com or find us on Facebook, LinkedIn or Twitter @loricabrokers
MARS MARS CHOCOLATE UK – WHO ARE WE? In 1911, Frank C. Mars made the first Mars candies in his Tacoma, Washington kitchen and established Mars’ first roots as a confectionery company. In the 1920s, Forrest E. Mars, Sr. joined his father in business and together they launched the MILKY WAY® bar. In 1932, Forrest, Sr. moved to the United Kingdom with a dream of building a business based on the objective of creating “mutuality of benefits for all stakeholders” – this objective serves as the foundation of Mars, Incorporated today. Based in McLean, Virginia, Mars has net sales of more than $33 billion, six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance. Mars Chocolate brands include M&M’S®, SNICKERS®, MALTESERS®, GALAXY®, MARS®, MILKY WAY® and TWIX®. Come meet your Mars Chocolate UK representative today at stand H10, we look forward to meeting you!
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 38
www.balppa.org | www.balppaexpo.co.uk
MIKO At Miko Coffee for the last 200 years we have been picking the finest beans, lovingly grown and harvested, before being expertly roasted and blended by our coffee experts before we pack them off to the corners of the globe. But great coffee beans only become great coffee in the cup with a dedicated user, who in turn can rely on the support of a coffee partner in all aspects of their coffee offer. With the addition of high quality equipment, skilled technical support and joint marketing initiatives great coffee beans can complete their journey and become great coffee in the cup. Relax…it’s Miko Coffee!
Monster Parties Monster Parties Trade are specialist suppliers to the leisure industry of event packs, party goods tabletop activity sets and personalised products. We supply many well-known leisure chains, leisure centres, restaurants, zoos, farm parks, hotels and other venues. Our range starts with party goods, party bags, balloons, banners, and decorations. We sell party packs which consist of themed tableware and decorations. They are delivered in packs for the number of guests at the event so our customers can deliver a party straight from the box. Our activity packs are used in many venues to help kids keep busy. Complete with logo the content can be tailored in the style of the venue. They come in may sizes and styles to suit every option. We have a new range of products that can be personalised in small quantities which are perfect for venue shops.
Morton Michel Morton Michel is known as the UK’s leading childcare insurance specialist. They have been providing comprehensive IndoorPlay cover for over 20 years and understand that the indoor play and leisure sector is ever-evolving. Their specialist IndoorPlay insurance policy also provides cover for Family Entertainment Centres, Role Play Centres, Laser Tag, Climbing Centres and more! As every children’s indoor play business has different insurance needs, you are able to tailor your IndoorPlay policy to suit your requirements - giving you the right cover at the right price. Each policy also includes FREE online training, including courses on Health and Safety and Child Protection, and a whole range of discounts and benefits to support your staff and business. Find out more at www.mortonmichel.com/IndoorPlay
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 39
Organix Organix is the No 1 baby and toddler snack food brand, offering parents and little ones a choice of great tasting snacks, and all with the Organix No Junk Promise: reassurance that they’re made with the best organic ingredients and contain nothing unnecessary. Labelled clearly and honestly, parents can see exactly what’s in Organix snacks, from award winning soft oaty bars to savoury corn puffs and now in bulk format for OOH. Tel: +44 (0)1202 586 100, E-Mail: Penny.Horne@organix.com, www.organix.com
PAHS Play Area Hygiene Services is based in South Devon and was established in 1998 by Adrian Myatt. The company to date has provided soft play maintenance and cleaning services to customers throughout the South West and in recent years has expanded nationally. We also have an excellent reputation for repairing, designing and installing new play frames. In November 2015 the business was taken over by son Elliott and his business partner Guy Heynes. The new young team provide a professional, modern and fresh approach, maintaining the family run way of things which the existing customers have been accustomed to. We can cover all your indoor softplay needs!
PepsiCo/Walkers PepsiCo UK is home to some of the world’s most loved food and drink products. Every day millions of people in the UK enjoy our oats, snacks, juices and soft drinks like Walkers, Quaker, Tropicana, and Pepsi Max, to name a few! On a larger scale, PepsiCo produces the world’s largest portfolio of billion-dollar food and beverage brands, including 22 product lines that each generates more than $1billion in annual retail sales. We have a strong team of 4,500 people across the UK, including our Walkers crisp factory in Leicester – the largest crisp factory in the world! We have a fantastic reputation for developing and launching products that our consumers love. At the heart of PepsiCo is Performance with Purpose and we believe that delivering for our consumers and customers, protecting our environment, sourcing with integrity and investing in our employees is not only the right thing to do, but also the right thing to do for our business.
Playframes UK Playframes Uk specialises in all soft play requirements for indoor play centres, family entertainment centres, hospitals or schools in fact any location where soft play frames and equipment are provided as leisure/health/play services for children. All equipment is built and installed to current British and European standards including BS EN1176/77. We offer full maintenance and repair services as well as staff maintenance training. We are happy to dismantle and move existing systems or to source and install ‘pre loved’ or secondhand playframes/softplay systems. Ball pool cleaning services are also available as are consultancy support services with regards to indoor play.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 40
www.balppa.org | www.balppaexpo.co.uk
Polar Krush Come and try our mouthwatering sugar free range, naturally sweetened with stevia and already containing natural flavours and colours, so customers can now offer the ultimate guilt-free drinks experience! We are also committed to improving our environment, with re-usable PAW cups and compostable cups made from corn starch PLA, along with standard recyclable cup packs. Our free on loan machines have the most advanced technology in the market - they freeze down quicker, are more energy efficient and look completely professional. And what’s more, they are fitted with our unique Remote Kare technology, so we can keep your machine running. We can detect subtle changes in the machine and our team will call to help you fix any issue before it even happens, and we have a network of field-based advisors and engineers based all over the country to visit if you need any help - or even any training.
PoleStar Pole Star is a computer company offering Safety and Maintenance software for attractions. If you would be interested in seeing a demo of the system and how it would benefit safety, operations and maintenance at your attraction, please do let us know. Pole Star offers a solution that is affordable and easy to implement into your current operation. It provides digital checks as well as an excellent reporting function improving efficiency, making everyone’s life easier both on the ground and at senior management level. Please call Justine Shepherd, Director of Attractions & Leisure on 02030 867 430 or email: J.shepherd@polestar-eam.com
Proludic Ltd Delivering your dreams Big or Small. Having the right facilities at your establishment can help attract more families and in turn give you more business. Proludic has great experience with clients in providing added value solutions to focal point play areas that create a WOW factor. We can deliver whatever you need and guarantee a great return on your investment. Proludic has 30 years` experience in the design of play equipment and the creation of freely accessible play and sports areas. Our creativity, knowledge and experience enable us to design and install unique solutions that meet the needs of both the children using it and our clients. We aim to produce fun and exciting play and sport areas with innovative and original products. With more than 80,000 play and sports areas installed throughout the world, Proludic continues to demonstrate its ability to provide personalised and durable design solutions.
Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 41
Catering Disposables Restaurant Supplies Bar Equipment Kitchen Appliances Chefs Supplies Cleaning & Hygiene Hotel & Leisure
BALPPA 2018 26th November
VISIT US FOR A CHANCE TO WIN OUR NEW HENDI 6 LITRE FRYER
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0844 844 4300 | Response@alliancenational.co.uk
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Elevate is the most cost-effective route to the UK’s fitness club market, the UK’s fastest growing business sector - now valued at over £5.1bn. Over two days 1,000’s of senior decision makers from leisure centres, health
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2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 44
www.balppa.org | www.balppaexpo.co.uk
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Always organic Nothing unnecessary Setting standards
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QubicaAMF UK Ltd. QubicaAMF is the largest and most innovative bowling equipment provider in the world with 600 employees worldwide. We build and modernize more bowling entertainment centers than any other company in the industry, and have created more than 10,000 centers in 90 countries. The company has a sales and distribution network with worldwide reach and maintains the largest Research & Development team for bowling products, software, electronics and entertainment systems in the industry. QubicaAMF has over 100 years of experience and can provide the perfect combination of bowling equipment, products and services for new or existing bowling entertainment centers, Family Entertainment Centres, or any other facility in the hospitality, retail or restaurant industry. Our ongoing mission is Making Bowling Amazing. We are convinced that bowling has so much more potential to attract and entertain even more people. With our products, we will help our customers fully unleash that potential.
Regency We provide a bespoke service tailored directly to your needs as the customer. Through strong relationships with key suppliers, we can provide some of the most competitive pricing on the market. We pride ourselves on providing keen industry insight and unrivalled service. We possess decades of experience as Owner Operators of Leisure, Restaurant and Hotel businesses and boast membership of over 2400 and growing. Any challenge your business may have, we have either encountered and solved it before or else know someone who has.
RPII/Play Inspection Company The Play Inspection Company was formed in 2004 and is spearheaded by Directors and play industry specialists Keith Dalton and Jon Dalton. Both Jon & Keith are Directors of the RPII (Register of Play Inspectors International) and the only 2 people in the UK able to inspect and examine all levels & disciplines of indoor and outdoor playground and inspectors. Our playground safety consultants, inspectors and mobile application developers offer a comprehensive service to ensure that your business, school or organisation can mitigate the potential risks associated with both indoor and outdoor children’s play areas and equipment. Since its conception, the Play Inspection Company has rapidly grown in both size and reputation, with numerous additional experienced inspectors regularly joining our ranks in order to satisfy the increased demand for our services. We currently employ 15 inspectors throughout the United Kingdom and offer a competitive and unrivalled service offering to the industry.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 46
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SkyRider Thrills Everyone loves to fly and we can help you! In addition to our very long history in indoor play area design and innovation, we also design and manufacture a unique gravity thrill ride that enables visitors to fly through the air with a real feeling of freedom. Maintenance is minimal while safety is maximal. ADIPS certified and designed for indoors, outdoors, forests, theme parks, and trampoline/adventure parks. We can attach to existing towers or structures to create additional attractions, or start from scratch; it’s up to you. If you have a space overhead, please come and see us, or contact us for a site visit to discuss possibilities.
Smart The team at SMART have been developing booking solutions for over 20 years. Our cloud based ‘BookMy’ solutions make managing clients, bookings and payments easy! Not just for Party bookings, but event bookings too! Stay connected with your customer base and with advanced reporting you can ensure the future growth of your business. We are a UK company, with UK customer service and support. Our experience extends across many sectors, including Soft Play, Laser Tag, and Multi Activity centres, with projects of all sizes.
Soft Brick Established in 1988, Soft Brick is the UK’s leading manufacturer of indoor play and recreational play facilities. We combine skilled manufacturing with precision engineering to supply bespoke, multilevel, play structures throughout the UK and worldwide. For 30 years we have designed and manufactured the safest and highest quality soft play in the industry. We believe a great reputation is built on the back of a great quality product offered at excellent value for money. Much imitated, but never bettered - nobody designs more play value into their range than Soft Brick!
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Sutcliffe Play Through creativity, innovation and conviction we aim to be a leading force in the field of play. We are experienced in providing specialist play equipment and design to encourage creativity, leaving as much as possible to children’s imagination. We build in an element of risk, to ensure play spaces are stimulating and challenging and believe passionately in “inclusive play”, we do this in an invisible way, allowing all children to play sideby-side Knowledge is what others say stands us apart – knowledge of children, play, inclusion, accessibility, design, materials, and landscape. We offer a bespoke design service and manufacture in the UK, we also offer free play area design service, free site survey and free project management. We are an Employee Owned Business employing over 80 people. Quality runs as a thread through everything that we do. We try to do what is best for children and our customers, generally going beyond what is required by industry standards.
Teddy Mountain Hello BALPPA Friends! Has it been a year already? Teddy Mountain are delighted to once again be one of the proud sponsors for this years event. This year as ever, we will be sharing the Teddy Mountain love, so be sure to pop onto the stand for a catch up and to find out “what’s new” and what the new “profitable trends” will be for 2019. The TM team are “Cock a Hoop” to be sharing lots of new ideas and inspirations to spark your imagination and provide you with “customer pleasing” products and experiences. Be sure to come over and meet the newest members of the Teddy Mountain Family…international superstars, Shaun the Sheep, Bitzer and Timmy along with…wait for it! Peter Rabbit, Lilly and Benjamin (see our ad in this guide). It’s all happening over at the Teddy Mountain stand. Have an outstanding show and good luck if you are up for an award. Team Teddy Mountain #proudindustrysupporter #shaunthesheep #peterrabbit #2019 #teddymountain
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 48
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Teddy Tastic Teddy Tastic forms part of The Partyman Company Ltd who own and operate children’s entertainment and educational venues including children’s playcentres, farm parks, laser arenas and day nurseries. Partyman used its wealth of experience in the leisure industry when creating and establishing this ideal product. Teddy Tastic brings the ‘Make-a-bear’ experience direct to the customer with our no sew, no fuss, maximum fun product. Pre-stuffed arms and legs and one way zip fastening on a wide range of toys with bags of just enough cuddle stuffing for each bear; a heart and certificate completing the experience. Our range includes popular easy to dress costumes, sound boxes and carry boxes. We can also offer advice about how Teddy Tastic can work for your business from consultations to just the simple things like ‘what makes a good party’.
The Playbus Company Interested in purchasing your own playbus but unsure whether the concept will work within your location? Why not hire our demonstration vehicle and our driver to test the concept? • Hire packages available from 1 day. • Test your business concept and business plan. • Fully fitted with Soft Play • Safety Certified to British & European Standards • The Play Centre that comes to you • Package includes driver and insurance If you would like more information contact us now! Email: info@theplaybuscompany.co.uk
The Play Frame Inspection Company With over 30 years’ experience in the Indoor Play Industry. The Playframe Inspection company can offer your annual equipment checks, repairs, maintenance and builds or rebuilds. BALPPA members – save over £100 on your annual inspection Contact Steve: 07801554642
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Timberplay Timberplay built their reputation on delivering play equipment and design of distinction, working in partnership with Bavarian play pioneers, Richter Spielgeräte. With their own in-house landscape architects they create play areas that exploit the play value within the landscape, delivering world leading play areas. They have worked with many Leisure Attractions to create stand out play facilities that improve visitor satisfaction and increase dwell time. They can work in partnership with owners and operators to create the ideal play facility to fit their visitor’s requirements – from toddlers right through to teens and adults. They are also able to create themed play area which do not compromise on play value, encouraging visitors to return time and again. Recent clients include the National Trust, Chester Zoo and Odd
Vennersys Vennersys Limited have over 25 years’ experience in delivering Visitor Management Systems, to a wide range of visitor attractions including family entertainment centres and farm attractions. Our solution, VenposCloud incorporates ticketing, Epos, online ticketing and booking, CRM, memberships, Gift Aid, stock and event management. With additional modules for direct debits, third party ticketing and allocated seating are available to extend functionality. The software also captures that valuable GDPR compliant marketing data with the facility to send direct marketing content straight from the system. This software suite is a powerful and effective way to manage and report on sales and operations in one easy to use system. VenposCloud is ever evolving to bring innovative and improved functionality to all our clients. For our Family Entertainment Centre client’s, we offer API driven online party bookings, check in/check out at the PoS and a wavier till plugin to name a few
VIMTO Vimto Out of Home is a leading provider of soft drinks solutions. Our business offers a unique and refreshing range of post-mix, frozen and packaged soft drinks products with outstanding customer and trade support. Our post-mix range consists of some of the world’s biggest brands including Coca-Cola, Irn Bru and Vimto, as well as our own label range of post-mix soft drinks, fruit juices and mixers. We also provide a diverse packaged range consisting of Vimto, Feel Good Drinks, Levi Roots and Sunkist brands. Finally, our frozen business contains a delicious range of drinks from classic frozen soft drinks to sophisticated frappes and frozen cocktails. All of our equipment is free on loan and, what’s more, we provide industry leading service with same day national technical support 24/7 and a system of preventative maintenance.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 50
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Visit Britain/Visit England As the national tourism agency VisitEngland plays a unique role in building England’s tourism product and developing England’s visitor economy. There are some great initiatives happening at VisitEngland, so visit the stand to learn about how the free resources can help your tourism businesses to grow, be more productive and legally compliant. The online Business Advice Hub was relaunched in October and now contains brand new toolkits on attracting overseas visitors, digital marketing and guidance on how to welcome customers with autism. Meet representatives from the Business Support team on the stand and listen to Ross Calladine’s talk on how to make your business more accessible and tap into the purple pound.
Walls As Unilever, we’ve been serving the UK for well over a century and our mission is to meet everyday needs for nutrition, home hygiene and personal care with brands that help people feel good, look good and get more out of life. Wall’s is our brand that we use to make people happy. We have been making ice cream for almost 100 years. Our most famous and best loved Wall’s products are Magnum, Solero, Cornetto, Twister, Feast, Calippo, even Ben& Jerry’s, Carte d’Or and Breyers. We are also targeting happiness of people not just through our products also by using sustainable ingredient sourcing. Our founders believed one thing. That ice cream makes everybody happy. It’s always been our mission to put as many smiles on people’s faces as we can. We’ve been doing it for almost 100 years now. And we hope we’re doing it for 100 more.
World Of Rides Three to twelve-year-old children have always been the biggest single influence when choosing a family day-out or holiday destination, and pollution-free battery rides remain the most popular children’s rides in leisure destinations, as they are fully interactive, terrific fun, hugely profitable…. and they can be safely operated either indoors or outdoors, whatever the weather! The U.K.’s longest established manufacturer and distributor, World of Rides, has the largest C.E. & H.S.E. approved range Go-Karts, Racing Cars, Quadbikes, Trikes, Tractors, Farm Animals, Driving Schools, Off-Road Cars, Bumper Cars, and Bumper Boats available for every Farm Park and Holiday Park operator! You can view a sample of their range of rides at the BALPPA Conference Trade Exhibition, or on their web site: www.worldofrides.com Andrew Robinson is the UK Customer Support Manager of World of Rides. FUN E-mail: andy@worldofrides.com FUN Phone: +44 (0) 191 49 20 999
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Zone Leisure We Are Laser Tag! A dedicated team of individuals who are enthusiastic and energised about creating, delivering and working with Laser Tag Products, Systems and Services for the Leisure Industry. We supply different types of laser game products for all facilities including FEC, play centres, leisure centres and outdoor activity centres. Our customers include over 50 laser game centres, 200 softplay centres and laser rides at Alton Towers and Chessington World of Adventure.
360 Imagery 360imagery have been at the forefront of creating amazing 360 degree virtual tours and digital content for over 10 years: trusted by some of the most well-known brands and clients throughout the UK for producing astonishing and compelling immersive virtual tours. We are experts in our field and have created virtual tours for a diverse variety of businesses within the Leisure sector, including: Visitor Attractions, Leisure & Theme Parks, Soft Play Centres and Farm Attractions - you name it, we`ve photographed it! All our virtual tours are individually custom-designed and include a wide variety of interactive features that engage customers to give them a truly immersive experience of your venue. Get your business online and noticed today! Other services include photography, corporate video, drone footage and 360 video.
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 52
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INTRODUCING YOUR NEW LOW VOLUME DISPENSE UNIT
BENEFITS Easy installation & Low maintenance Aesthetically engaging; a stylish, sleek beverage unit Designed for smaller outlets such as coffee shops or QSR Opens up dispense to accounts normally considered too low volume for investment in Post-Mix equipment ✓ Works with standard BIB and associated connectors ✓ Multi flavour valve & capable of dispensing 4 products
✓ ✓ ✓ ✓
F O R M O R E I N F O R M A T I O N P L E A S E C O N T A C T : askfoodservice@britvic.com
2018 Attractions, Leisure, FEC & Indoor Play Trade Expo 54
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Stand out, without the agency price tag‌ Freelance graphic design Logos
Branding
Brochures
Advertising
Email campaigns Reports
Infographics Illustration
Stationery
Social media
Posters
Websites
To discuss your requirements email
chris@studiocs.co.uk Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 55
Awards 2018
TONIGHT’S THE NIGHT! Returning to the Leisure Industry calendar we are pleased to be hosting the BALPPA EXCELLENCE AWARDS.
NOT A BALPPA MEMBER? Did you know events, seminars, training, information sharing, networking…are just a few of the benefits of being a BALPPA Member! Becoming a member is easy… ask the team if you want to know more!
The Awards Programme is celebrating all that is ‘excellent’ about this continually growing and developing sector of the UK Leisure and Attractions Industry.
Speak to Lisa, Tracey, Chrissie or email
Tonight just under 200 industry experts, operators and suppliers will come together, to congratulate the finalists and those that go on to WIN, across 10 award categories.
can also pay monthly at no additional charge.
Join us in congratulating those that are 2018’s finalists!! GOOD LUCK ALL .
information@balppa.org FEC/Indoor Play/SoftPlay Centre membership starts at £153 per year and you
For FEC/Indoor Play/SoftPlay Centre queries you can speak to Tracey our FEC Consultant directly on tracey@balppa.org or ring on 07706945529. Tracey will be pleased to speak to you at any time. For all attraction enquiries contact information@balppa.org
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Organised by: BALPPA, 29-30 Ely Place, London EC1N 6TD E: tracey@balppa.org / information@balppa.org | T: 0207 403 4455 | M: 07706 945529 The event organisers and publishers of this guide do not accept responsibility for error, omissions or claims in the guide or at the exhibition.
www.balppa.org | www.balppaexpo.co.uk