2017 BALPPA FEC & Indoor Play Trade Exhibition EVENT GUIDE
SPONSORED BY:
www.balppa.org
Welcome to the First BALPPA LEISURE FEC & INDOOR PLAY TRADE Exhibition & BALPPA EXCELLENCE AWARDS As CEO of BALPPA, I’d like to welcome you to the first event of its type hosted by the British Association Of Leisure Parks Piers & Attractions. We are really excited about the event and hope you are joining us for both the Trade Exhibition and the Excellence Awards. We aim to make these events an integral part of the BALPPA event calendar, both events offer a great opportunity for you to explore new ideas and thoughts whilst networking with industry colleagues. The wide attendance at these events means you can get the chance to learn about the latest innovations, current thinking and news from across all subsectors of the industry. Our educational seminar programme will give you valuable insight into all aspects of the leisure industry, including market research, latest trends, safety considerations and learning opportunities from other likeminded businesses. I urge you to take advantage of all aspects of the events and hope I may get a chance to meet with some of you throughout the day. I wish all those that have been successfully shortlisted for a BALPPA EXCELLENCE AWARD GOOD LUCK !! and I look forward to celebrating with them at tonight’s Awards Dinner.
Where & When: Drayton Manor Hotel, Monday 27th November 2017 Address: Drayton Manor Drive, Tamworth B78 3TW Phone: 01827 285551 Accommodation
Disabled Facilities
If you wish to book a hotel whilst visiting
There is disabled access and disabled toilets
the exhibition, contact the Drayton Manor
throughout the venue. Assistance dogs are very
Hotel on 01827 285551or email
welcome. If you require any additional assistance,
info@draytonmanorhotel.co.uk
please contact tracey@balppa.org
Canvassing
Networking Events/Training & Education Seminars
BALPPA reserves the right to remove anybody found distributing leaflets of any kind or unauthorised sales materials at the show
Car Parking During the build-up and break-down period, please be cautious of the other vehicles around you and pay due care but car parking at the event is FREE.
Cash Points ATM facilities can be found in the main hotel, please note the hotel will accept all major credit and debit cards.
Cleaning We will have teams of cleaners that will work throughout the exhibition to keep gangways and public areas clean.
Lost Property
sessions, they are free (with the exception of the Autism Training) please book as numbers are limited. Contact tracey@balppa.org
Exhibiting & Sponsorship Opportunities For more information about participating at future BALPPA TRADE EXHIBITIONS or BALPPA events, please contact tracey@balppa.org or 07706 945 529
First Aid Please visit the organisers office or reception area if you require medical assistance
Photography & Videography We would like to remind visitors/exhibitors that by attending/registering for these events you agree to allow any photographs and videos taken by the official event photographer and videographer
Any items lost should be logged with us in the
at the show, or yourself or family members to be
Registration Area at your earliest opportunity.
used by BALPPA and its event partners.
Cloakroom Paul Kelly CEO BALPPA
You are welcome to book onto any of these
Cloakroom facilities are provided free of charge but BALPPA does not accept liability for any items left within the cloakroom area.
For more information of future events , please visit our website www.balppa.org or contact tracey@balppa.org
2017 BALPPA FEC & Indoor Play Trade Exhibition www.balppa.org Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 2
3
Event map T13
T6
T27
T38 T37
T44
T21
8 T1
Network / Meeting Area
T48
T45
T24 T23 T22
T39
T25
T29
T40
T26
T7
T30 T31
T8
T32
T47
T41
T46
T33
T42
T28
T10
T43
T19 T20
7 T1
T35 T34
T9
T2
T49
T11
T12
T36
H7
T3 Drinks station
H9
H0
H12 H15
Visitor Entrance
Cloak Room
Exhibitor Lounge
Network / Meeting Area
Registration
H11 H10
H3 H2 H1
T1
H14
H20
H8
H4
H5
H6
T4
Refreshments / Snacks
T5
T50
2017 BALPPA FEC & Indoor Play Trade Exhibition 4
www.balppa.org
Organisation
Stand Id
Organisation
Stand Id
Activity World
T4
Lockyers
H3
Autism Puzzles
T17
Lorica
T9
BALPPA
T3
Magic Makers
T50
(Nominated Charity)
Booker
T21
Bowling Vision
T36
Britvic
H14
Child Protection Company
T38
Country Choice
H1/H2
Craftis
H4
DCS
H12/H15
Ez- Runner
T47
Fordingbridge
T18
Formula K International
T12
FujiFilm
T8
Green 4
T37
Greenspan Projects Ltd
H8/H9
Harfield Table Ware
T32
Image Insight
T48
Innovative Leisure
T10
INPAS/Grand Affairs
T29
International Insignia
T30/T31
International Play Co
T33
PlayFrame Inspection Company
JNC - Sales
T26
Vennersys
T5
Kandyfloss Vending
T13
Vimto
H5
Kidzplay
T7
Walls
H11
Laser Quest GB/ Smart Entertainment
T46
Wildtex
T22/24
World Of Rides
T19/T20
Zone Leisure
T43
Mars
H10
Miko
H20
Mirror Consulting
T28
Morton Michel/
T6
Indoor Play Magazine Omniticket
T39
Play Crafts Group
T45/46
Ravensden
T34
Regency
H10
Rijo 42
T49
Scruffy Dog
T2
Sega
T35
SkyRider Thrills
T40/42
SLKIDS
T11
SPI
H6/H7
Teddy Mountain
T1
Teddy Tastic
T25
The Playbus Company/The
T27
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Offers & Competitions Thank you to our AMAZING Sponsors!
Support Our Nominated Charity – Partymans Magic Makers Magic Makers is the UK registered charity of the Partyman Group of companies. With the mission of creating laughter, smiles and magical memories for the UK’s most deserving children and their families, Magic Makers aims to provide magical experiences to those children and families facing difficult situations through illness, hardship or trauma.
We have been very lucky to have had the support of some amazing organisations to make this event happen The support of these sponsors have enabled us to keep the costs of the event down for all that have attended, from exhibition space, to hotel accommodation and entertainment .
Using Partyman’s own magic experiences together with the generous support of our donors, fundraisers and partner Magic Makers, we invite applications for our magic making experiences from families throughout the UK.
Without each sponsor that has selflessly offered financial or in kind support, BALPPA would not have been able to offer this Leisure Industry specific event & Industry specific awards programme.
During the BALPPA Leisure, FEC & Indoor Play Trade Exhibition and the BALPPA Excellence Awards you can support by purchasing a ‘Raffle Envelope’ that will give you the opportunity to win one of the great prizes that have been donated by supportive suppliers & operators from across the Leisure Industry.
Thank you all!
Win a Fortnum & Masons Hamper – Morton Michel Networking & Educational Seminar Sponsor Morton Michel offering all attendees at the Networking Breakfast the opportunity to win a Fortnum & Masons Luxury Hamper – just attend the Networking Breakfast to find out how!
Accommodation Host: Drayton Manor Hotel
Day Out With The Kids
A big thankyou to Drayton Manor & the Hotel Events Team for the unlimited support and guidance they have offered and delivered during the planning and delivery of these events.
Do you know which day of the week and time of day is most popular for soft play searches? Catherine Warrilow, Head of Brand for Day Out With The Kids will be sharing insights into the FEC sector, giving data on latest stats and trends including how people are finding you, which soft play centres are proving most popular and how you can leverage the habits of their 26 million site visitors to tailor your marketing to your customers.
Overwhelming gratitude and thanks to Drayton Events Manager Nicola Ray
The first 25 attending this seminar will be given a FREE copy of BALPPA/ DOWTK first 2017 State of The Industry Report containing all the information detailed in Catherine’s seminar.
2017 BALPPA FEC & Indoor Play Trade Exhibition www.balppa.org Join in the conversation @feca_balppa #feca_balppa #BALPPAEXPO #BALPPAAWARDS #BALPPA 6
7
Networking seminars
Guest speakers
Time
Content
Activity
8.30am till
Networking Breakfast & Meet The Panel of
Networking & Discussion Panel.
10.00am
EXCELLENCE
Chaired by Tommy Leighton
Enjoy breakfast, an opportunity to chat and discuss
EDITOR INDOOR PLAY
with Operators or their teams that have been
MAGAZINE
shortlisted for an EXCELLENCE AWARD… find out
David Feldman
what sets them apart from others. All attendees will get the opportunity to win beautiful Fortnum and Mason luxury hamper. 12.30pm
Is Intellectual Property (IP) an Opportunity for you?
Speaker: Tim North
Refresh your leisure business by investing in an IP or
PARAGON CREATIVE
build your business on an well known brand? 1.15pm
Psychology of sales – looking at behavioural
Speaker: David Feldman
psychology and how to use it for the most positive
SANDLER TRAINING
sales outcomes. 2.00pm
2.45pm
Inflatable Play Safety – legislation and
Speaker: Peter Grand
considerations within your leisure operation.
TIPE
Accessing fully funded training opportunities and
Speaker: Gary Denton
apprenticeship opportunities Professionalising the
ICON TRAINING
David is a co-founder of Smartcom Ltd, a company that specializes in working with sports and outdoor leisure firms to develop their commercial performance.
Gary Denton Gary started working in the coaching, mentoring & education 15 years ago and has stayed within it ever since in one capacity or another culminating in his current position as managing Director within ICON TRAINING.
Peter Grand
leisure industry workforce and improving your bottom line and staff retention through CPD. 3.30pm
Tim North Tim is Development Manager Branded Attractions at Paragon Creative and has over two decades experience of commercial and operational senior management in the leisure sector, specialising in visitor attractions.
Do you know which day of the week and time of day
Speaker: Catherine Warrilow
is most popular for soft play searches? Catherine
DAY OUT WITH THE KIDS
Warrilow, Head of Brand for Day Out With The Kids
Peter has over 40 years’ experience in the Leisure, Entertainment and Inflatable industry. Previously working for Local Authorities, YMCA and entertainment providers.
will be sharing insights into the FEC sector, giving data on latest stats and trends including how people
Catherine Warrilow
are finding you, which soft play centres are proving most popular and how you can leverage the habits of
Catherine is Head of Brand for Birmingham based Day Out With The Kids, managing a customer focussed strategy across PR, social and blog content, helping the brand to lead the family days out industry.
their 26 million site visitors to tailor your marketing to your customers. The first 20 attendees will get a FREE electronic copy of the first BALPPA/DOWTK State Of The Industry (SOTI) report. 4.15pm till
Networking Afternoon Tea
5.15pm
2017 BALPPA FEC & Indoor Play Trade Exhibition 8
Networking, tea, coffee & cake. Hosted by MORTON MICHEL
www.balppa.org
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Creating Champions With ‘BALPPA & Autism Puzzles’ Did you know the accessible tourism/leisure market is worth £12bn? Q - How can you access some of that £12bn ? A - By creating Autism Champions within your leisure business! The business case for providing your team with training and improving the information about accessibility to your leisure venue has never been stronger. One in five people in the UK are disabled – that’s 20% of your potential market. And with a massive 31% increase in the number of domestic trips in recent years, and an ageing population, demand is only set to grow with regards to more accessible venues. There is a common perception that improving training and information about accessibility is only about wheelchair users. In reality, less than 9% of the UK disabled population uses a wheelchair. People with Autism, hearing loss, visual or mental impairment, and families with young children also benefit, as will your business, as you improve understanding and communication with your customers.
Why focus on Autism ? Autism is much more common than many people think. There are around 700,000 people on the autism spectrum in the UK – that’s more than 1 in 1001. If you include their families, autism is a part of daily life for 2.8 million people. Autism doesn’t just affect children. Autistic children grow up to be autistic adults. Autism is a hidden disability – you can’t always tell if someone is autistic.
BALPPA MEMBER & AUTISM CHARITY - AUTISM PUZZLES are a specialist Autism Charity bringing a 3 hour Autism Workshop to our trade exhibition. If you would like to book your place at the workshop – please contact tracey@balppa.org If you can’t attend the workshop but would like to book training with Autism Puzzles or just want to know more, contact the team at Autism Puzzles
Autism Puzzles, 62a Lon Y Celyn, Whitchurch, CARDIFF CF14 7BW Telephone: 029 2061 4466 Email: enquiries@autismpuzzles.org.uk
2017 BALPPA FEC & Indoor Play Trade Exhibition 10
www.balppa.org
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Meet the exhibitors
Booker Here at Booker, we are committed to helping your business grow. To support you, we offer a variety of services including dedicated print, a professional cleaning
Activity World
service, a wine list service and Booker Direct.
Activity World has joined forces with Fusion1 to introduce to you two products
Bowling Vision Ltd
which at long last makes interactive projection systems affordable and exciting for the play sector. You will see the Lumo Interactive floor and wall games system offering 160+ games for a price starting at just £3,495.00. On display will also be the iSurround interactive system which will allow you to create almost any theme for a room you can imagine with full 360 degree coverage, with price from just £8,495.00.
Bowling Vision Ltd is proud to be the exclusive full line exclusive distributor for Brunswick Bowling Capital Equipment, Supplies, Parts and Consumer products together with the Brunswick Billiards American Pool and Shuffleboard table product range for the United Kingdom and Ireland.
We are not even sure what else we can fit on our stand, but we hope we will be able to exhibit the products we are well known for, such as our Edublocks, Roller Racers, party booking software and our recently launched giant pinscreen. Remember Activity World can also supply a range of materials such as PVC, post wrap and cable ties at a very competitive price.
We offer the complete line of superior quality and innovative Brunswick products and services for all aspects of the Bowling and Leisure industry, whether a small size Boutique style centre / Bowling as an added activity to existing venues right through to large multi-lane Family Entertainment Centres, Bowling Vision can supply, deliver, install and service. Bowling Vision has a centrally located warehouse and office in Kettering, Northamptonshire.
Autism Puzzles
Brunswick Bowling is the leader in the Recreation & Leisure business, continuously since 1890, manufacturing
In 2016 our charity is delighted to expand on the Welsh Government Strategy to raise
superior quality and innovative products for the worldwide leisure industry.
awareness of Autism in towns, cities and local communities across Wales by creating ‘Autism Champions’ in consumer and retail industries.
For more Information contact:
Our fun interactive workshops are run and hosted by individuals and parents living with
Robert Smedley Capital Equipment Sales Mobile: 07788-394169 / Office: 01536-412244
Autism and offer organisations and businesses of all shapes and sizes an opportunity to engage in continued professional development that will enhance the day to day consumer and retail experiences of thousands of children, young people and adults living with Autism.
Britvic Britvic is a leading soft drinks company, with operations in Great Britain (GB),
BALPPA
Ireland, France and Brazil. Across these four markets, the company has developed a strong portfolio of its own iconic brands, including
Founded in 1936, BALPPA is the non profit-making Trade Association representing
Robinsons, Tango, J2O, drench, MiWadi, Ballygowan, Teisseire, Fruité, Maguary and DaFruta. In addition,
the interests of owners, managers, suppliers and developers in the UK’s commercial
in GB and Ireland, the company produces and sells a number of PepsiCo’s famous soft drinks brands under
leisure parks, piers, zoos, family entertainment centres (indoor play and soft play
exclusive licence
centres) and static visitor attractions sector. BALPPA speaks for some 300 members, and ultimately for many millions of customers every year.
soft drinks in GB, and it is an industry leader in Ireland and France. Through franchising, export and licensing,
BALPPA’s principal aims are:
Britvic has also been growing its reach into other territories, particularly the United States and India. Britvic’s
• To represent the needs and concerns of the industry to HM Government departments, policy-makers and
management team has successfully developed the business through a clear strategy of organic growth and
influencers • To promote safe practice throughout the industry
international expansion based on creating and building scalable brands.
• To promote and defend the interests of the industry
The Child Protection Company
• To provide Members with advice, information and services to encourage best practice within the industry.
“The Child Protection Company offers a wide range of online training courses
• To support the sharing of ideas, professionalism and profitability through networking, sector sub group
designed to make safeguarding simple for organisations and individuals, including theme parks and leisure activity centres. Our courses include online child protection training, vulnerable adult safeguarding training and
meetings and an online forum. • To act as an authoritative source of information concerning the industry to the media and other opinion formers. 2017 BALPPA FEC & Indoor Play Trade Exhibition 12
Britvic is the largest supplier of branded still soft drinks and the number two supplier of branded carbonated
www.balppa.org
online safety training.
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Our clients choose to train with us because of our exceptional service and great value for money and we’re proud that over 1,500 organisations and institutions have integrated our courses into their safeguarding practice. Training with the Child Protection Company guarantees speed and convenience, without compromising on quality and every course we deliver is updated regularly to fulfil current government and professional requirements.
Ez- Runner We’ve been around since the mid-90’s. In 2005, we started working with some key partners including the likes of Gambado. We haven’t stopped since. One of the secrets to our success at Ez-Runner is that for an ‘off-the-shelf’ product you have a tailored solution
Our aim is to design courses that are informative, accredited, certified and relevant to the learner. For more information about the right course for you, please visit us at stand T38 today.”
to match your exact needs. We supply our solution in a multitude of sectors. Ez-Runner is moulded to your specific requirements. A lot of what we do follows the principles of automation. Tell the system what you want it to do and let it get on with it! How about sending parents birthday promos two months before their child’s birthday. Or sending a promotion to parents who have not been in for a while…
Country Choice
We can give you:-
Country Choice offers a wide selection of standalone foodservice concepts
• Rapid check-in
• Café solutions
including Tuk Tuk (Oriental noodles and rice), Pasta Pronto, and Hudson’s (gourmet hot dogs and burgers),
• Parties online with fully integrated websites
• Loyalty schemes
• Registering Families online
• Memberships via Direct Debits
Kitchen & Co (a unique coffee shop concept that offers a full range of sandwiches, coffee, cake, soup, and salads) Go Global (Street Food) and Substop (Sandwich shop). Country Choice delivers to all its customers an unprecedented range of business tools to help them succeed, including; a choice of equipment solutions; free technical training; free merchandising support; branded packaging; POS material and regular promotions.
Fordingbridge Working with the likes of Wetlands Wildlife Trust (WWT) and ZSL Whipsnade
Craftis
Zoo, our canopy, walkway and building solutions have transformed essential aspects of many leisure attractions sites’ customer journey leading to increased revenue, an increase in footfall numbers and
Crafti’s Ltd specialise in themed children’s activity packs, tabletop activities, meal packaging solutions and party products, to be used wherever your little visitors need entertaining. We welcome buyers to our stand to discuss ideas for their children’s offering. Our off-the-shelf range of Bizzi Bags, Bizzi
enhancing the overall customer experience. With a proven track record of transforming commercial leisure parks, zoos, visitor attractions and family
(Table) Mats, Bizzi (Chefs) Hats, Bizzi Party Bags and Bizzi Food Carriers all add fun, interaction and quality to
entertainment environments, Fordingbridge can work alongside you to:
any visit, at an affordable price to you.
• Increase dwell time
Many of the team have young children, helping us to create products and designs that truly excite your little
• Design feature entrances for visual impact, creating a USP
visitors. We also have a team dedicated to design and product research, meaning we can create totally
• Maximise visitor numbers with the use of social, dining, communal and play areas
bespoke products or designs to meet your required needs.
• Provide weather protected cover for meeting points, queuing areas and bike stores
Clients include Drayton Manor Theme Park, Paulton’s Park, Flamingo Land, The Aspinall Foundation, Paradise
To arrange a FREE site visit and advice on how to improve your attraction, contact us today.
Wildlife Park & Paignton Zoo. Get in touch: www.craftis.co.uk | TheTeam@craftis.co.uk
info@fordingbridge.co.uk www.fordingbridge.co.uk 01243 55 44 55
DCS
Formula K International
“Disposables & Catering Supplies (DCS) was established in 1980 with the ethos
Formula K is a leading manufacturer of, coin-op mini cars, Go karts and Leisure
of delivering the highest quality product and service nationwide.
vehicles for use in Amusement parks, indoor / outdoor play centres, FEC’s and
“As the name suggests, we stock a vast and extensive range of catering supplies and disposables; ranging
mobile event businesses.
from food packaging, coffee cups, napkins, cling film, cutlery, kids’ party boxes and much more, but this isn’t
We have over 30 years experience in supply and service to facilities in over 50 countries worldwide.
where we end. We also supply paper products, cleaning & janitorial supplies, healthcare products, hotel & bar supplies and also environmentally-friendly products. “DCS employs individuals who have a “can-do” helpful approach, who are driven by success and are adaptable to change. With a fresh new collaborative approach and creative management style, we deliver the needs and expectations of the business and customer.”
2017 BALPPA FEC & Indoor Play Trade Exhibition 14
• Automated Marketing
www.balppa.org
All our products are designed manufactured and assembled here at our factory in the United Kingdom ensuring all operators receive a full factory backup service. Our complete service includes track design, supply and service of vehicles and all associated equipment. The Formula K name is synonymous with the highest quality products and service available.
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FujiFilm
Image Insight
The Digital Photo Centre DPC10 kiosk is a self service print ordering terminal
Image Insight provides a simple, innovative, but world-class turnkey solution
developed to accommodate an increasingly diverse range of Digital Photo
for all your images capture and distribution needs within, but not restricted to, the Leisure and Entertainment
printing needs. With a titable 22” wide format screen that has a resolution of 1920 x 1080 the DPC10 offers
Industry. We help organisations drive: Brand Awareness, their Key Value Messages and Revenue.
maximum viewing comfort & perfect image display.
We offer ride photography, video, and green screen experiences at world class tourist attractions, holiday
The DPC10 has full network connectivity which enables software & content updates, remote support access
resorts, theme parks, water parks, cruise ships and many other locations around the world - all designed by
and remote service fulfilment.
our first-class engineers, and graphics department, whilst support is provided by our excellent technical team
For further information, Please contact FujiFilm UK Ltd - John.grayston@fujifilm.com Mobile 07768 532875.
and HR department. We enable your visitors and guests, to keep and share their amazing memories with family, friends, and everyone, around the world with our fantastic and unique print, and digital product suites.
Green 4
Image Insight partner with leading attractions within the UK and Europe and as our solutions take care of
With the upcoming changes in Data Protection legislation (GDPR), there has never been a better time to consider your CRM, visitor communication and engagement strategy. Green 4 are offering BALPPA members a free of charge discovery session to evaluate your current strategy. We will then make recommendations for the improvement of your strategy, based on our years of experience and our best practice knowledge. of the visitor attraction industry.For more information, please email Callum Knight at Green 4
everything from capturing the visitors image, through to simple, speedy redemption and collection for the visitor.
Grand Affairs Grand Affairs Group are pleased to be exhibiting at the first FEC BALPPA exhibition.
Greenspan Projects Ltd
We will be exhibiting two of our divisions Inflatable Testing And Training Service (ITATS) and details on INPAS 2018 at the Exhibition Centre Liverpool in January 2018
Established 1976, Greenspan Projects Ltd are a forward thinking, market focussed company delivering creative design and build solutions to our clients by providing top level service from concept to completion.
ITATS offers common sense annual testing of all types of inflatables and is registered with PIPA (Nationally recognised inflatable inspection scheme by the Health & Safety Executive)
Delivering turnkey design and build leisure projects, Greenspan Projects Ltd ’s experienced and highly skilled in-house team work with clients to create amazing attractions including: adventure play, indoor play, theming, IP projects, adventure golf, zoo projects and more…
ITATS is headed by Peter Grand who is a registered inspector/trainer with the Register of Play Inspectors International (RPII) and has a wealth of knowledge in the inflatable play industry. Peter will be on hand throughout the day and will also speaking in the main conference on Safe Use Of Inflatable Play Equipment. We look forward to meeting as many visitors as possible and wish FEC BALPPA every success with this
Harfield Tableware
venture.
Harfield are the UK’s leading manufacturer of virtually unbreakable tableware. Established in 1961, we have over 50 years’ experience in offering products that delight our customers, provide safe and colourful solutions and give unrivalled value for money. We have a wide range of high quality, dishwasher safe, tableware perfect for children and adults. All products are available in a wide variety of bright, fun colours to suit any party or cafeteria. From trays, plates, bowls, tumblers, jugs to cutlery, we have everything you need to make your catering a success. Most of our products can also be personalised with your logo, branding or message to impress your diners and enhance your brand. Come and see our brand new mini trays that can be used as a snack plate. These are fabulous examples of what can be achieved to add that exclusive finishing touch.
International Insignia International Insignia specialise in producing custom exclusive designs printed/ embroidered onto an array of garments, headwear and accessories for all leisure parks and attractions. Range includes: • T-shirts
• Polo shirts
• Headwear
• Hoods/Sweats
• Outdoor Jackets
• Lapel-Pins and many more
We offer a FREE in-house design service. Our experienced design team is skilled in providing professional precise artworks whether it’s tidying up a logo or a full colour graphic.
2017 BALPPA FEC & Indoor Play Trade Exhibition 16
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JNC Sales
We have a vast range of decorating processes: • Transfer
• Sublimation
With over thirty years of experience in the amusement and family entertainment
• Screen Print
• Embroidery and many more.
industry, JNC Sales are a leading supplier of new and used machines. From
• 3D Print/Embroidery
market-leading kiddie rides to classic redemption games, JNC offer fully
International Insignia understand different customers require different styles, colours or fabrics, and pride
aftersales support.
themselves on having specialists who help source and recommend the best garments for you. Whether you
workshopped products at the lowest possible prices along with a professional sales service and dedicated
require a particular shade or an ethical organic fabric, our experienced team guide and advise you all the way.
Interactive kiddie rides such as Krazy Karz and Go Go Pony continue to dominate the indoor play market with
Finish off your branding with custom neck labels, swing-tags, barcoding or any other finishing touches that
as well as hugely effective money-takers. All rides are ADIPS Certified and tested for the UK and European
you may require.
their fantastic looking LED lit cabinets and excitable gameplay, making them perfect rides for young children markets. JNC’s new cranes, Crazy Toy and Telephone Box, have also been well-received based on their eyecatching designs and heightened playability.
International Play Company
With a global reach from their Bristol warehouse, JNC are the ideal one-stop shop for every Family Entertainment Centre!
At International Play Company (Iplayco), we welcome the opportunity to build new relationships and introduce our clients to the amazing industry of children’s play structures. We are a world-wide authority in the custom design and manufacturing of indoor play areas as well as theming for toddlers, school age children and young adults. We offer a unique approach in providing progressive, imaginative and educational play systems and theming to family friendly businesses, organizations and institutions. Whether you’re looking to entertain, educate or transform a space with innovative visual appeal, our experienced team of professionals will provide you with
Kandyfloss Vending We have been supplying candyfloss vending machines to FEC’s, Holiday Parks and Greeneking pubs for over 12 years. The candyfloss machine is a great addition to any venue to add extra revenue to your business. We offer the machines on competitive profit share and look forward to seeing you at the show.
the best solution for your specific need. Play structures have always been our primary business since 1999 and we have learned to understand how kids play. We design playgrounds from a few different perspectives, all equally as important
Kidzplay Kidzplay has developed a number of systems in house to aid with the smooth
Indoor Play Magazine
running of attractions, it’s Total Venue Management system enables their partners
Indoor Play is the only publication dedicated to the UK’s indoor play and family
Kidzplay’s system includes a front end website with membership, party bookings, events, ticketing and EPOS
to concentrate on the customer while the systems take care of everything else. that enables a complete marketing funnel via email and social media campaigns. The back end of the system
attraction sector. It is mailed, on a quarterly basis, to 1,700 indoor play operators and
handles all elements needed to ensure that your attraction remains fully compliant with relevant legislation,
suppliers. In addition, the digital version is emailed to 5,000 attractions that include indoor play as part of their offer.
it controls such things as the daily completion of the checklists, the status of the training of individual staff
The magazine contains current news, interviews and hot topics from the sector and is also completely free to
Create which will enable their partners to run activity classes in centre and offer alternative party bag fillers that
read online! Subscribe for FREE to the digital version here - http://indoorplaymagazine.co.uk/Digital_Magazine/
members and full HR management with cloud storage of documents. Kidzplay will also present Kidzplay can also give a recurring revenue stream for their partners.
Innovative Lesiure
LaserQuest
About Innovative Leisure Adventure attractions specialist Innovative Leisure is
LaserQuest was formed in 1988 after many months of research by the Directors into
the UK and European distributor of a range of high energy, interactive, family orientated attractions suitable for use in a variety of venues, including theme parks, FECs, holiday resorts, zoos, farm parks, science centres, visitor attractions and sports and outdoor centres. The company has completed over 300 successful installations and is well-known for the supply of Sky Trail high ropes courses, Sky Tykes junior ropes course, a variety of climbing attractions, the Water Wars and Downpour Derby water games and a range of Zip Lines. The company’s support services include: general technical support, specialist engineering and service work,
the space games market. Trials began at the Manchester site in 1989, with prototype equipment imported from New Zealand. With the Laser Tag concept proven, new equipment was developed and produced in the UK, and has been the subject of continual research and development ever since. LaserQuest can be run as an individual operation, or alongside an existing leisure facility. www. laserquest.co.uk
operator training certification and coordination of 3rd party safety inspections.
2017 BALPPA FEC & Indoor Play Trade Exhibition 18
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Lockyers
United Kingdom with a dream of building a business based on the objective of creating “mutuality of benefits
Insurance for BALPPA members – arranged by a BALPPA member.
Virginia, Mars has net sales of more than $33 billion, six business segments including Petcare, Chocolate,
for all stakeholders” – this objective serves as the foundation of Mars, Incorporated today. Based in McLean,
Whatever the size of your centre, with members of the public visiting every day, getting the best insurance to protect your venue is essential. Lockyers can help you find the right insurance cover to protect your business, premises, staff and visitors.
Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance. Mars Chocolate brands include M&M’S®, SNICKERS®, MALTESERS®, GALAXY®, MARS®, MILKY WAY® and TWIX®. Come meet your Mars Chocolate UK representative today at stand H10, we look forward to meeting you!
Lockyers are an award winning, independent insurance broker with access to most UK branded insurers, our experienced brokers can design an insurance package just for you. Lockyers also provide all clients with free access to our business support website portal My Business Toolkit. This gives you thousands of “how to guides” and templates to help you run your business better, with items such as Employment Contracts, Health & Safety Policies, Legislation Compliance and much, much more. Come and talk to Lockyers to see how we can help to improve your cover and save you money at the same time.
MIKO ‘Knowledge in the art of roasting and blending, perfected over two hundred years by generations of the Michielsen family, dedicated to crafting coffees, now enjoyed across five continents. Miko are a dedicated coffee partner in all aspects of your offer, from high quality equipment, talented barista trainers, skilled technical support and joint marketing initiatives, great coffee beans can complete their journey and become great coffee in the cup.’
Lorica The Insurance Experts for Amusement Parks to Zoos and everything in between.
Mirror Consulting
Lorica are a specialist Insurance Broker to the Leisure and Visitor Attraction industry with
BEAM, transforms out-of-home locations into interactive gaming wonderlands. Children’s
extensive knowledge and experience of Family Entertainment Centres and Indoor Play. We provide versatile and specialist insurance solutions and offer a 10% Discount to BALPPA members. Please contact Robert Kluth or Victoria O’Callaghan on 0333 400 9300. Visit us at www.loricainsurance.com or find us on Facebook, LinkedIn or Twitter @loricabrokers
movements and gestures activate the projected display allowing them to play a large variety of games on one amazing system. BEAM is a complete virtual experience, it is safer, easier to maintain and cheaper to operate than traditional play equipment. Different packages offer educational and action-oriented games that kids can explore and play on their own or with others. Premium packages include customizable templates that allow operators to brand it
Magic Makers
or create new games. BEAM also has the flexibility to act as an advertising or sponsorship solution.
Magic Makers is the UK registered charity of the Partyman Group of companies. Started in 2015 by James Sinclair, Partyman is synonymous with
Morton Michel
creating magic through its children’s entertainment, indoor play areas, outdoor
With over 53 years’ experience, Morton Michel is known as the UK’s leading
leisure attractions and Ofsted registered nurseries.
childcare insurance specialist. Our comprehensive IndoorPlay policy has been
With the mission of creating laughter, smiles and magical memories for the UK’s most deserving children and their families, Magic Makers aims to provide magical experiences to those children and families facing difficult situations through illness, hardship or trauma. Using Partyman’s own magic experiences together with the generous support of our donors, fundraisers and
specifically designed to meet the insurance needs of children’s indoor play centres. However, we understand that this is a fast moving and ever-evolving sector. With this in mind we have developed our policy to also provide cover for family entertainment centres, climbing centres, play and stay cafes and more.
partner Magic Makers, we invite applications for our magic making experiences from families throughout the UK.
As every indoor play business has different insurance needs, you are able to tailor your IndoorPlay policy to
MARS
Come and see us on stand T6 for further information and to pick up a FREE copy of Indoor Play magazine.
suit your requirements - giving you the right cover at the right price!
Alternatively, you can call us on 020 3824 8476 or email indoorplay@mortonmichel.com.
MARS CHOCOLATE UK – WHO ARE WE? In 1911, Frank C. Mars made the first Mars candies in his Tacoma, Washington kitchen and established Mars’ first roots as a confectionery company. In the 1920s, Forrest E. Mars, Sr. joined his father in business and together they launched the MILKY WAY® bar. In 1932, Forrest, Sr. moved to the
2017 BALPPA FEC & Indoor Play Trade Exhibition 20
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Ominticket
Rijo42 Coffee
Best Union has transformed ticketing operations for attractions and
rijo42 is the UK’s leading supplier of commercial coffee machines
events around the world for almost 25 years and continues to lead the market in product innovation. With a suite of products Installed at attractions, museums, events and exhibits of all sizes, Best Union has a client base of over 400 clients in 26 countries. Contact us now to find out how Best Union’s solutions can work for you: http://www.omniticket.com
Our extensive portfolio of commercial coffee machines caters for all applications and includes traditional espresso machines, bean to cup coffee machines and coffee vending machines. Contained within these categories are fresh milk and powdered milk coffee machines, multimedia and touch screen models and freshbrew and instant variations. The vast majority of our commercial coffee machines are manufactured in Switzerland, a nation renowned for its manufacturing prowess.
PlayCraft Group
Scruffy Dog
We are a leading British engineering group that specializes in the design, manufacture and installation of the most exciting
Working on projects that range from world-class theme parks & resorts,
entertainment attractions worldwide. Playcraft Group caters for
museums, visitor attractions, festival, live shows, film, TV & stage plus many
large scale theme park installations, trampoline parks and bespoke
more, our ethos is to not only deliver the brief within budget and on time, but also far surpass expectation. With
soft play areas.
the best-equipped facilities in Europe and one of the largest specialist design teams paired with a large, multi-
With over 30 years’ experience in the attractions industry, our reputation for quality, customer care and
disciplined production team that offers a wealth of experience in the international market, we strive to deliver a
innovation is well-founded. Some of our clients include The Walt Disney Company, Total Wipeout, Nickelodeon,
solid return on investment to our stakeholders and truly memorable experiences to their guests & viewers.
Aspro Parks, Go Air Trampoline parks and Jaguar Land Rover. Whether you are a large organization or a private individual, the Playcraft Group have the expertise to help you create an exciting new attraction!
SEGA The Operations Division of SEGA Amusements has grown from strength to strength in recent years developing new partnerships with a host of FEC locations
Ravensden
including Theme Parks, Trampoline Parks, Bowling Centres, and Children’s Play Centres. We operate a full portfolio of products ranging from video games to kiddie rides, simulators to ticket
Ravensden are specialist suppliers of animal themed toys and gifts for the zoo, aquarium,
redemption and prize facilities.
leisure and promotional markets across Europe.
We pride ourselves on offering top quality products with a wealth of expertise to ensure an ideal coin op
We stock a huge variety of animals from sloths to moths, ants to elephants and pretty much everything in between. We like to think our soft toys are far more than just ‘products’, they’re kids companions, best buds, something for youngsters to love and cherish.
offering is applied to all locations. Typically working on a revenue share basis, our exclusive branded concepts are industry leading and focussed on improving guest participation and experience, whilst maximising guest spend per head.
We have a great deal of experience and expertise in bespoke product design and many of our standard products can be branded with you logo. Options include dressing of soft toys with personalised t-shirts or scarfs, bespoke swing tags promoting your brand and message or pad printing onto a number of stock items. We carry out all artwork origination and printing on Ravenden’s own site. If you are looking for a range of fast selling merchandise that is a little different why not give us a try.
Our team has experience in all aspects of entertainment operations, working with location partners and creating unique, branded concepts. Our case studies offer additional insight, but if you have an opportunity and want further information, come and see us on stand T35.
Ravensden Plc, Ravensden Farm, Bedford Road, Rushden. NN10 0SQ. UK
SkyRider Thrills
Telephone – 01933 356221 | Email – office@ravensden.co.uk | www.ravensden.co.uk
Everyone loves to fly and we can help you! In addition to our very long history in indoor play area design and innovation, we also
Regency
design and manufacture a unique gravity thrill ride that enables visitors to fly through
We provide a bespoke service tailored directly to your needs as the customer. Through strong relationships with key suppliers, we can provide some of the most competitive pricing on the market. We pride ourselves on providing keen industry insight and unrivaled service. We possess decades of experience as Owner Operators of Leisure, Restaurant and Hotel businesses and boast membership of over 2400 and growing. Any challenge
the air with a real feeling of freedom. Maintenance is minimal while safety is maximal. ADIPS certified and designed for indoors, outdoors, forests, theme parks, and trampoline/adventure parks.
We can attach to
existing towers or structures to create additional attractions, or start from scratch; it’s up to you. If you have a space overhead, please come and see us, or contact us for a site visit to discuss possibilities.
your business may have, we have either encountered and solved it before or else know someone who has.
2017 BALPPA FEC & Indoor Play Trade Exhibition 22
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SLKIDS
Teddy Tastic
SLKids believe that the true value of a space can only be realised when
Teddy Tastic forms part of The Partyman Company Ltd who own and operate children’s
everyone feels they have their own place within it, including children.If a child feels comfortable and entertained
entertainment and educational venues including children’s playcentres, farm parks, laser
in an environment, not only will they want stay longer and return more often. SLKids pay attention to the needs
arenas and day nurseries.
of children. Across diverse sectors and business types, develop play and distraction concepts that entertain and bring pleasure. SLKIDS give children their own place within an environment: somewhere they can be themselves, relax, learn and be happy.
Partyman used its wealth of experience in the leisure industry when creating and establishing this ideal product. Teddy Tastic brings the ‘Make-a-bear’ experience direct to the customer with our no sew, no fuss, maximum fun product. Pre-stuffed arms and legs and one way zip fastening on a wide range of toys with bags of just enough cuddle
Smart
stuffing for each bear; a heart and certificate completing the experience.
The team at SMART have been developing epos and online booking solutions for over 15
Our range includes popular easy to dress costumes, sound boxes and carry boxes.
years for the leisure industry. Not only do we have the vast experience in developing these systems but have considerable experience in operating leisure businesses. Our experience
We can also offer advice about how Teddy Tastic can work for your business from consultations to just the
extends across many sectors and projects of all sizes, customising our software to meet your business needs.
simple things like ‘what makes a good party’.
www.smart-entertainment.co.uk
The Playbus Company
SPI
Interested in purchasing your own playbus but unsure whether the concept will work within
The world’s No.1 Play Supplier and Manufacturer
your location?
SPI Global Play Ltd is part of the Global Leisure Group of companies. SPI have been
Why not hire our demonstration vehicle and our driver to test the concept?
manufacturing and designing soft play since 1972 in the UK. Our company has grown
• Hire packages available from 1 day.
and diversified to keep one step ahead of industry trends. We are market leaders within Concept Development and manufacture. Our reputation for perfection and quality ensures our customers are never disappointed. From Master planning and Design, stunning Theming and Decoration, precise Production and Installation through to professional Aftercare and Maintenance, The Global Leisure Group has all your needs covered.
• Test your business concept and business plan. • Fully fitted with Soft Play • Safety Certified to British & European Standards • The Play Centre that comes to you • Package includes driver and insurance
Teddy Mountain
If you would like more information contact us now! Email: info@theplaybuscompany.co.uk
Woo Hoo it’s Teddy Mountain! With over 40 new bear designs produced yearly, your customers will be enticed & captivated, by the “quality and choice” Teddy
The Play Frame Inspection Company
Mountain provide. Almost 3 million bears have been sold to date and we have the largest range of bears in the world…yes our range is even bigger than, “You know who!?!” Teddy Mountain’s “Make a Bear” concept is a brilliant activity to engage all ages at your attraction. It’s easy to integrate TM into your business, keeps your customers happy - returning to you again and again. We are solely Wholesale, so we are never in competition with you; focusing entirely on supporting your business. Teddy Mountain’s ordering and delivery systems rival even the mighty Amazon! Don’t get TED started on customers service…he loves it! There are dozens of reasons to join forces with Teddy Mountain, one has to
With over 30 years’ experience in the Indoor Play Industry. The Playframe Inspection company can offer your annual equipment checks, repairs, maintenance and builds or rebuilds. BALPPA members – save over £100 on your annual inspection Contact Steve: 07801554642
be, that we are “seriously nice people to work with”. People who get the job done. Wise Teddy Bears know that you don’t survive in our glorious industry without creating strong friendships and alliances, based on trust and integrity. Teddy Mountain have been around for over 10 years helping our customers become successful through our love, care, attention and of course our amazing bears. Come and see the Teddy Mountain Team for “Tea & Business”…remember to get your free hug too! Have an awesome show! Team Teddy Mountain Wise Ted Philosophy #375 - “Take business seriously, but don’t take yourself too seriously”
2017 BALPPA FEC & Indoor Play Trade Exhibition 24
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Vennersys
Wildtex
With numerous leading play and family entertainment centres as customers,
Wildtex brings unique and innovative items exclusively to stores in zoos and
Vennersys has 25 years’ experience delivering ticketing, powerful party booking
theme parks, creating a new shopping experience and having people talk
and electronic point of sale (EPoS) solutions to visitor attractions.
about your park at home and on social media.
Venpos Online enables family entertainment centres to sell tickets, merchandise and experiences on the web,
We offer textiles and souvenirs that DO something, like change colours in the sun or come to life with
24/7. Advance ticket sales help to schedule staffing and ‘print-at-home’ tickets facilitate fast-track entry. Our
augmented reality.
pain-free online party booking process allows customers to book and manage their party booking reducing the burden on your staff. It organises everything, from customer communication to advance retail sales, whether that’s ordering party platters, party bags or birthday cakes. Venpos Ticketing validates admission tickets or smart phone/tablet tickets and supports bookings using Tesco
Want to make people smile instantly? Let our Magic printed textiles (which are black and white inside, but become colourful when in UV light) or our colour changing accessories do the job! Being on trend Wildtex uses augmented reality as a unique selling point and a powerful marketing tool.
Clubcard points, while Venpos Memberships makes managing and renewing memberships online easy. Direct
Designs on T-shirts, bags, sweaters, hoodies, caps and souvenirs in our Animated collection come to life on
debit payments can be incorporated reducing your administration.
tablets and smart phones, carrying out the message you want to be heard!
Venpos CRM can capture information about visitors for your accounts and marketing teams so they can create
You can have your own character ‘magicalized’ or Animated on whatever textile you like, within 6 weeks and at
powerful e-marketing campaigns.
an extremely low minimum order quantity!
Come and see us at our stand or visit vennersys.com for more information.
Don’t believe it? Try it! | www.wildtex.nl | info@wildtex.nl
VIMTO
World Of Rides
Vimto OOH is a leading provider of soft drinks solutions. Our business offers a
Three to twelve-year-old children have always been the biggest single influence
unique and refreshing range of post-mix, frozen and packaged soft drinks products
when choosing a family day-out or holiday destination, and pollution-free battery
with outstanding customer and trade support.
rides remain the most popular children’s rides in leisure destinations, as they are
Our post-mix range consists of some of the world`s biggest brands from Coca Cola to Irn Bru and Vimto and the best-selling French wine (JP Chenet), as well as our own label range of post-mix soft drinks, fruit juices
fully interactive, terrific fun, hugely profitable…. and they can be safely operated either indoors or outdoors, whatever the weather!
and mixers. We also provide a diverse packaged range consisting of Vimto, Feel Good Drinks, Levi Roots and
The U.K.’s longest established manufacturer and distributor, World of Rides, has the largest C.E. & H.S.E.
Sunkist brands. Finally, our frozen business contains a delicious range of drinks from classic frozen soft drinks
approved range Go-Karts, Racing Cars, Quadbikes, Trikes, Tractors, Farm Animals, Driving Schools, Off-Road
to sophisticated frappes and ice cream shakes. All of our equipment is free on loan and, what`s more, we
Cars, Bumper Cars, and Bumper Boats available for every Farm Park and Holiday Park operator!
provide industry leading service with same day national technical support 24/7 and a system of preventative maintenance.
You can view a sample of their range of rides at the BALPPA Conference Trade Exhibition, or on their web site: www.worldofrides.com Andrew Robinson is the UK Customer Support Manager of World of Rides.
Walls/Unilever
FUN E-mail: andy@worldofrides.com
Walls core 7 make up 46% or the total impulse market, the top 12 selling impulse lines Walls have 11 of them.
FUN Phone: +44 (0) 191 49 20 999
Zone Leisure State of the art laser tag system and one profit focussed product. Helios draws on thirty years experience in the industry and provides operators with two outstanding options to suit their business objectives and budget.
2017 BALPPA FEC & Indoor Play Trade Exhibition 26
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The BALPPA
NOT A BALPPA MEMBER?
Awards 2017
TONIGHT’S THE NIGHT! Returning to the Leisure Industry calendar we are pleased to be hosting the BALPPA EXCELLENCE AWARDS, focusing on the Indoor Play & FEC Industry. The Awards Programme is celebrating all that is ‘excellent’ about this continually growing and developing sector of the UK Leisure and Attractions Industry.
Did you know events, seminars, training, information sharing, networking…are just a few of the benefits of being a BALPPA Member! Becoming a member is easy… ask the team if you want to know more ! Speak to Jeanette, Tracey or Lisa or email info@balppa.org FEC/Indoor Play/SoftPlay Centre
Tonight just under 200 industry experts, operators and suppliers will come together, to congratulate the finalists and those that go on to WIN, across 7 award categories.
membership is only £302 per year…and you
Join us in congratulating those that are 2017’s finalists!!
directly on tracey@balppa.org or ring on
can also pay monthly at no additional charge. For FEC/Indoor Play/SoftPlay Centre queries you can speak to Tracey our FEC Consultant 07706945529. Tracey will be pleased to speak to you at any time.
GOOD LUCK ALL .
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Organised by: BALPPA, 29-30 Ely Place, London EC1N 6TD E: tracey@balppa.org / info@balppa.org | T: 0207 403 4455 | M: 07706 945529 The event organisers and publishers of this guide do not accept responsibility for error, omissions or claims in the guide or at the exhibition.
www.balppa.org