2018 Ravens Fan Guide by Baltimore Ravens

2018 FANâ&#x20AC;&#x2122;S GUIDE TO M&T BANK STADIUM

WELCOME TO M&T BANK STADIUM AND THE 2018 SEASON! TABLE OF CONTENTS

Fan Code of Conduct . . . . . . . . . . . . . . . . . . . . . 3 How Do I Access My Tickets VIA Mobile �� 4 A to Z List of Stadium Policies . . . . . . . . . . . . . . . 7 Stadium Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Parking Rules and Regulations . . . . . . . . . . . . 23 Driving Directions . . . . . . . . . . . . . . . . . . . . . . . 26 Light Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 NFL Ticket Exchange . . . . . . . . . . . . . . . . . . . . 29 Forwarding/Donating Tickets . . . . . . . . . . . . . . . 31 Concession Stand Locations . . . . . . . . . . . . . . . 34 MISSION

Our Mission is to win football games, serve our fans and be a positive force in our community.

TEXT FOR HELP A Text for Help Messaging Service is available to all fans. Messages can be up to 160 characters. With Text For Help, fans can report any issue or concern. It’s fast, convenient and easy to use: 1. Open a blank text message and address the message to 410-324-6141 2. Text messages can be up to 160 characters in length. For us to best serve you, please be as accurate/specific with seat locations and descriptions of the issue or concern. 3. A subject for the text message is not required. 4. When your text message is received by stadium staff, you will receive an immediate response message stating, “Your message has been received by stadium personnel.” 5. The issue will be reported to appropriate stadium personnel. If more information is needed, the operator will respond with additional questions.

FAN CODE OF CONDUCT FAN BEHAVIOR

Ravens fans are the best in the NFL due to their enthusiasm, team support and sportsmanship. Fans help shape the Ravens’ image. We encourage our fans to create a high-energy environment in lending support to the team while maintaining a friendly and family-oriented atmosphere. Abusive/foul language, fighting, unruly behavior or behavior that is illegal in nature will not be tolerated and will result in immediate ejection of the offender(s) without refund. Offenders are subject to possible legal consequences of their actions and PSL Owners will be notified regarding any incidents with guests holding tickets for their seats. Such incidents will be reviewed in conjunction with past PSL account history and patterns of inappropriate behavior could result in the loss of rights to PSL’s and Season Tickets. All Ravens Team Members work hand in hand at every game to ensure your gameday experience is a positive one. Have fun, root hard, show respect for the fans around you, but don’t be a jerk!

FAN CREDO EXPECTATIONS

When you attend a game at M&T Bank Stadium, you should expect a great deal from this event. Our goals are: • Excellent competition: The Ravens goal is to go to and win Super Bowls. • Excellent effort: Ravens players are expected to give their best on every play. • Excellent customer satisfaction: Ravens and stadium employees will do everything possible to make your day at the stadium the best it can be. • The best video display boards and sound system in any stadium in the country. • A clean stadium, especially in the restrooms and concession areas. • Concessionaires who serve the best and most varied food in any stadium. • The friendliest, most courteous, knowledgeable and efficient game day staff anywhere.. • Fellow fans who celebrate the Ravens and the NFL experience, but who do not interfere with other fans enjoyment of the game.

EJECTION

The Ravens will eject any person whose behavior is unacceptable or illegal in nature. Game tickets are de-activated without refund and the offenders(s) will be escorted from M&T Bank Stadium. Offenders are subject to possible legal consequences of their actions and PSL Owners will be notified regarding any incidents with guests holding tickets for their seats. Such incidents will be reviewed in conjunction with past PSL account history and patterns of inappropriate behavior could result in the loss of rights to PSL’s and Season Tickets. See Text For Help for more information on stadium assistance related to unacceptable behavior and PSL Account Incident Review for additional information on the incident review process. Fans arrested or ejected from the stadium will be prohibited from attending future Ravens games until they have completed an online fan conduct class and they submit a letter of apology to the Ravens regardless of the results of the review process. Unauthorized fans who jump onto the field surface at any point during the game are considered trespassers and will be arrested.

PSL ACCOUNT INCIDENT REVIEW WBAL will simulcast preseason contests to television and radio. Additionally, the Ravens Gameday Radio Network, presented by Geico, can be heard on WBAL 1090AM, 98Rock WIYY (97.9 FM), www.baltimoreravens.com, the Ravens’ mobile app and across 23 different regional affiliates. All Ravens games are broadcast on SiriusXM Satellite Radio. Check siriusxm.com/baltimoreravens for station information. 2

BALTIMORE RAVENS 2018 FAN GUIDE

Incidents of inappropriate behavior or ejection involving guests holding tickets for PSL seat locations are reviewed to determine if the incident violates PSL Agreement fan conduct provisions. The review of the incident would include the following: 1. A determination of the nature and seriousness of the incident. Any incident resulting in an ejection would be considered serious. 2. The relationship the offender(s) has to the PSL Owner. 3. How the tickets were acquired by the offender(s). 4. Past history of incidents related to the PSL Owner or PSL account or the offenders. 5. A notification of the incident and results of the review will be provided by mail to the PSL Owner once the review is completed. BALTIMORE RAVENS 2018 FAN GUIDE

WELCOME TO A NEW WAY OF TICKETING AT M&T BANK STADIUM! We are now mobile friendly and you now have two methods of entry into the stadium: Use your smartphone and the Ravens App to present your mobile ticket or use the season ticket card(s) provided in your season ticket mailing.

SENDING OR SELLING YOUR TICKETS IS NOW EASIER THAN EVER!

How do I access my tickets via mobile?

HOW TO SEND YOUR TICKETS TO YOUR GUESTS Once you have signed in to your account, select the game you wish to send. 1. Download and Launch the

Ravens app

2. Choose “TICKETS” in the bottom menu

4. “SIGN IN TO MY RAVENS ACCOUNT” with your email address and password (same as your online account)

5. Select the game you want to manage

1. Select “SEND”

2. Choose the tickets you want to send then select the “SEND” button. (follow the prompts to send via text or email)

1. Select “SELL”

2. Choose the tickets you want to sell then select the “SET PRICE” button. (follow the prompts to finalize sell)

3. Scroll and choose “Manage My Tickets”

HOW TO SELL YOUR TICKETS Once you have signed in to your account, select the game you wish to sell.

6. Add your mobile ticket to your Apple or Google Wallet before you head to the stadium

7. Present your smartphone mobile ticket(s) at the gate for entry

NEED ASSISTANCE?

CALL US AT 410-261-RAVE • BALTIMORERAVENS.COM/TICKETS OR LOOK FOR TICKETING STAFF AT GATES ON GAMEDAY

ACCESSIBLE (ADA) SEATING AND PARKING

IT’S OKAY TO PUNCTUATE HER “YES” WITH AN END-ZONE DANCE. #SMYTHRULES

Accessible (ADA) seating is available throughout the stadium on all levels. Guests who require ADA seating, including PSL Owners, should contact the Ticket Office at 410-261-RAVE (7283) to purchase those seats in advance. Seats are offered on a first-come, first-serve basis and ADA seating may not be available on game day. ADA parking is located in Lots B/C and Lot R (located off of the Russell Street service drive). ADA parking cannot be purchased in advance and is firstcome, first-serve. Access to disabled parking spaces is limited to vehicles with disabled license plates or valid disabled hangtags. In addition, the person to whom the disabled tag was issued must be in the vehicle and will be asked to provide a state MVA disabled registration card, state-issued identification and a valid game ticket. Kits for guests with sensory disabilities are available at guest services centers.

ADDRESS CHANGE

To change the address on a PSL account, the request must be submitted in writing and signed by the primary account holder of record. The PSL Owner should include the account number on the fax or letter. An address change form is preferred and can be downloaded on our website. Please remember to change your phone numbers and e-mail address. Send requests to: Baltimore Ravens Ticket Office Attn: Address Change M&T Bank Stadium 1101 Russell Street Baltimore, MD 21230 Fax: 410-468-1340

ADMISSION POLICY

WHERE MARYLAND GETS ENGAGED.

Preferred jeweler of the timonium • annapolis • ellicott city smythjewelers.com | 1-800-638-3333

Due to heightened security measures at the gates, we strongly urge all guests to arrive at the stadium as early as possible to avoid entrance delays, particularly in colder weather. Gates open two (2) hours prior to the scheduled event. Re-entry into M&T Bank Stadium is not permitted. If medication is required, be sure to have it with you upon entry. All guests entering the stadium are subject to search. Refusal to comply may be grounds to prohibit admission. Guest will not be permitted to enter the stadium if they are visibly intoxicated. Express lanes are located at Gates A, B and Bud Light Gate D. These lanes are for guests entering M&T Bank Stadium with NO bags of any kind.

BAG POLICY

To provide a safer environment for the public and significantly expedite guest entry into NFL stadiums the following bag policy is in effect. • Bags that are clear plastic, vinyl, or PVC and do not exceed 12” x 6” x 12”. The bags may be hand-carried or have a shoulder strap. (Officially licensed NFL team logo clear plastic tote bag measuring 12” x 6” x 12” is available through the Ravens Official Team Store). • One Gallon clear plastic freezer bag (Ziploc bag or similar) • Small clutch bag should not exceed 4.5” x 6.5”, approximately the size of a hand, with or without a handle or strap. This can be carried separately or within a clear plastic bag. • Food is allowed to be brought in a clear plastic bag.

PROHIBITED ITEMS • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Air horns or horns of any kind Artificial noise makers Battery heated clothing and or seat cushions Backpacks Beverages Binocular/Camera cases Bottles (plastic or glass) Camera tripods and monopods Cans Containers/Flasks Coolers/ Thermoses Cowbells Drones Fanny Packs Flag/banner poles Footballs or balls of any kind Grocery-type bags Hard Foam Beverage Holders/Hand Hoverboards Laser pointers/pens Purses larger than the size of a hand Plastic bags (see Bag policy) Seat cushions with zippers or pockets of any kind Segways Selfie sticks Tote bags Umbrellas Video cameras Weapons or dangerous objects Whistles

PERMITTED ITEMS (SUBJECT TO SEARCH)

• Bags that are clear plastic, vinyl, or PVC and do not exceed 12” x 6” x 12”. The bags may be hand-carried or have a shoulder strap. (Officially licensed NFL team logo clear plastic tote bag measuring 12” x 6” x 12” will be available through club merchandise outlets). • One Gallon clear plastic freezer bag (Ziploc bag or similar) • Blankets, tarps, coats/jackets, binoculars • Small clutch bag should not exceed 4.5” x 6.5”, approximately the size of a hand, with or without a handle or strap. This can be carried separately or within a clear plastic bag. • An exception may be made for medically necessary items after proper inspection at a gate designated for this purpose. Thank you for your understanding and cooperation in helping to make our BALTIMORE RAVENS 2017 FAN GUIDE stadium safe. Subject to change.

ALCOHOL

240 lbs

430,000 lbs

Fans must be 21 or older to purchase or consume alcoholic beverages at the stadium and in parking lots. Proper identification is required to purchase any alcoholic beverage. The Ravens and our concessionaire reserve the right to check proof of legal drinking age. Guests will not be permitted to enter the stadium if they are visibly intoxicated. Drunk and disorderly behavior will result in ejection from the stadium without refund. A maximum of two (2) alcoholic beverages per purchase is permitted, which may be reduced without prior notice. All alcohol sales end at the conclusion of the third (3rd) quarter, but may be discontinued at any time at the discretion of stadium management.

ATM MACHINES

Eight (8) M&T Bank ATM machines are located throughout the stadium. Four ATM machines are located on the lower level concourse (Sections 107, 117, 134, and 146), two are located on the Club Level concourse (Sections 226 and 249) and two are located on the upper level concourse (Sections 502 and 530).

BANNERS

YOU WOULDN’T WANT TO GET HIT BY A LINEBACKER. YOU REALLY WOULDN’T WANT TO GET HIT BY A TRAIN.

Banners are permitted provided they are not commercial, political, offensive, or in poor taste as determined by stadium personnel. Banners may not obstruct the view of any fans; cover existing stadium signage including facia walls/field walls or markings; or present any safety hazard. Banners or flags may not be attached to a pole.

BICYCLE PARKING

A designated bicycle parking area at M&T Bank Stadium is conveniently located along the Gwynns Falls Trail, between gates B & C and outside the Northeast and Northwest Suite Lobbies. The area is marked with a large reflective sign and is monitored by security personnel during Ravens games. Please do not use railings, light poles or trees around M&T Bank Stadium to secure bicycles.

BLUE POINT BAR

The Blue Point Bar is located on the lower level concourse near Section 128 and is available for pre-game parties. Multiple televisions are available to watch NFL

PROUD SPONSOR OF THE BALTIMORE RAVENS

programming for groups of approximately 30 people. Each guest receives a premium game ticket, Ravens hat, an allyou-can-eat catered menu and all-youcan-drink Coca-Cola and domestic beer beginning 2 ½ hours prior to kickoff. For more information on the Blue Point Bar, please call 410-261-RAVE (7283). The Blue Point Bar is open to all fans beginning 30 minutes prior to kickoff.

BUD LIGHT PARTY ZONE

The Bud Light Party Zone is located on the lower level concourse near Section 134 and is available for pre-game parties. This bar features Budweiser products and multiple televisions to watch NFL programming for groups of approximately 30 people. Each guest receives a premium game ticket, Ravens hat, an all you-can-eat catered menu and all-you can- drink Coca-Cola, domestic beer and Bud products beginning 2 1/2 hours prior to kickoff. For more information on the Bud Light Party Zone, please call 410261-RAVE (7283). The Bud Light Party Zone is open to all fans beginning 30 minutes prior to kickoff.

CAMERAS/VIDEO EQUIPMENT

Small still photography cameras are permitted in the stadium during Ravens games. Small pocket sized digital cameras with a zoom lens of 6 inches or shorter are permitted. Larger 35mm cameras cannot exceed 3 inches in length. Please refrain from using flash photography. Video cameras are strictly prohibited. NFL policy prohibits the video taping of any Ravens game unless written authorization has been obtained from the Baltimore Ravens. Selfie Sticks are not allowed into M&T Bank Stadium.

CHARGING STATIONS

Charging stations for mobile phones and devices are available. Charging stations are located near sections 100, 117, 132, 144, 500, 516, 526, 551 and in the Northeast and Southwest lobbies of the club level.

CHILDREN - AGE 2 AND UNDER

Children age 2 and under may be held in an adult’s lap and are not required to have a ticket to the game.

BALTIMORE RAVENS 2018 FAN GUIDE

CLOSED CAPTIONING

The Ravens have teamed up with Home Team Captions and VITAC to provide closed captioning for deaf and hard of hearing individuals at all home games. Closed captioning for the public address system is available on the LED ribbon boards around the seating bowl, as well as in the Ravens’ official mobile app. Closed captioning for the Ravens’ radio broadcast is also available in the official mobile app. Captioning is available via personal smartphones or a courtesy handset acquired on gameday. Deaf and hard of hearing guests can enable their personal device at any time by following these easy steps: For the Ravens’ public address system: • Go to www.BaltimoreRavens.com/ GamedayCaptioning • The program will start running automatically. • You can change font, font size, color and background, if needed. For the Ravens’ Radio Broadcast: • Go to www.mobilecap.net. • When prompted, enter your name and event ID 1016. • The program will start running automatically. • Please remember to log out after the event. Courtesy handsets can be obtained on gameday at any Guest Services Location (Section 100, 127, 500 or 526) or at the Club Level Concierge Desks (Sections 202, 223, 229, or 250) inside M&T Bank Stadium.

CLUB LEVEL RE-ENTRY POLICY All club level tickets will be scanned at entry. Only guests holding valid tickets will be allowed entry.

CLUB LOUNGE AVAILABILITY

Club lounges are available for non-game day events and offer great views of the city. This exclusive facility is available for weddings, social events, proms, business meetings and other functions. Contact Aramark at 410-230-8291 to book your event.

CONCESSIONS Ravens fans can expect outstanding quality and value when seeking refreshments. Aramark, a nationally recognized leader in stadium concessions, provides an extensive assortment of dining options, ranging from standard stadium fare to local favorites. There are 44 concession stands located on the lower and upper levels and 11 stands on the Club Level. Aramark accepts Visa, MasterCard, American Express and Discover.

BALTIMORE RAVENS 2018 2017 FAN GUIDE

CREDIT CARDS

ESCALATORS

The Ravens accept Visa, Mastercard, Discover and American Express. Visa is the preferred card of the Baltimore Ravens and is welcomed wherever credit cards are accepted. Whether you’re purchasing game tickets, breezing through the concession line or buying that special piece of merchandise, for game day, Visa is the way to go!

There are two private escalators that provide ticket holders access to the Club Level located near sections 128 and 148. A club level ticket or suite ticket is required to access this level. In October 2018 two additional escalators will be added to the Southeast area of the stadium near Gate C to help speed access to the South and East sides of the upper level.

FIRST AID DESIGNATED DRIVERS Fans of legal drinking age who hold a valid driver’s license are eligible to become designated drivers. For pledging not to drink alcoholic beverages during the game and for accepting responsibility for driving other members of their group home, designated drivers receive a redeemable coupon for use at the concession stands for one free O’Doul’s non-alcoholic beer or Coca-Cola fountain soda product during the game. Pledge to be a designated driver at any Guest Service Center or Club Level concierge desks.

EJECTION The Ravens will eject any person whose behavior is unacceptable or illegal in nature. Game tickets are de-activated without refund and the offender(s) will be escorted from M&T Bank Stadium. Offenders are subject to possible legal consequences of their actions and PSL Owners will be notified regarding any incidents with guests holding tickets for their seats. Such incidents will be reviewed in conjunction with past PSL account history and patterns of inappropriate behavior could result in the loss of rights to PSL’s and Season Tickets. See Text For Help for more information on stadium assistance related to unacceptable behavior and PSL Account Incident Review for additional information on the incident review process. Fans arrested or ejected from the stadium will be prohibited from attending future Ravens games until they have completed an on-line fan conduct class and they submit a letter of apology to the Ravens regardless of the results of the review process. Unauthorized fans who jump onto the field surface at any point during the game are considered trespassers and will be arrested.

ELEVATORS There are two banks of elevators located on both the North and South sides of the stadium for use by suite patrons, holding either suite tickets or guest passes, and disabled persons. In October 2018 two elevators will be added to the Southeast area of the stadium near Gate C to help speed access to the South and East sides of the upper level.

Five (5) first aid stations are located throughout the stadium. MedStar Health provides medical services beginning two (2) hours prior to the game and up to 30 minutes after the game ends. In the event of a medical emergency, please notify the nearest Ravens personnel. First aid locations are: Lower Level Concourse: Sections 100 & 127; Club Level: Section 203; Upper Level and Upper Suite Level: Sections 518 & 545.

options including a list of locations close to you and for information on obtaining a season long pass. See page 15 for more information on Ravens Ride.

GROUP HOSPITALITY TENTS For groups of 30 or more, private pre-game hospitality tents are available. Located just outside the stadium gates, each guest receives a premium game ticket, Ravens hat, an all-youcan-eat catered menu and all-you-can-drink beer & Coca-Cola products, beginning 2 1/2 hours prior to kickoff. Call 410-261-RAVE (7283) to book your hospitality tent today! For larger groups of 60, 90 or more, inquire about hosting your next pre-game party inside the Blue Point Bar and Bud Light Party Zone.

GUEST SERVICES CENTERS FLEXIBLE SCHEDULING As part of NBC’s Agreement to televise Sunday Night Football, flexible scheduling will be utilized for Sunday start times in weeks 5-17. This allows the NFL to bring more attractive match-ups to a national audience. The NFL will announce the Sunday night match-up as well as games moving to 4:15 p.m. ET, no later than 12 days prior to the scheduled games. For week 17, the required notice goes to 6 days prior to the scheduled games. We suggest that you monitor www.BaltimoreRavens.com and other media sources to confirm game times throughout the season.

GATE ENTRY TO M&T BANK STADIUM Entry gates are Gate A (North), Gate B (East), Gate C (Southeast), Bud Light Gate D (Southwest), Media Gate (South), Hamburg Gate (Northwest), Gate E and Gate F (West). There are over 140 points of entry at M&T Bank Stadium. Suite entrances are exclusively for use by fans holding suite level tickets. Gates open to the public 2 hours prior to kickoff. Season ticket cards or mobile tickets are scanned using bar code readers upon entry to ensure authenticity.

Guest Services Centers are located throughout the stadium. Guest Services representatives assist fans during games with stadium information, lost children, driving directions, car trouble, wheelchairs and hearing impaired devices. Guest Services Centers are located on the lower level concourse (Sections 100 & 127), upper level concourse (Sections 500 & 526) and at the Club Level concierge desks (Sections 202, 224, 229 and 251).

LOST AND FOUND Any items found should be turned in immediately to a Guest Services attendant, Club Level concierge desk or to an usher. To inquire about lost items, contact Lost & Found at 410230-8505. Due to the volume of calls, the lost and found at M&T Bank Stadium is voicemail operated. Please leave a message indicating a description of your missing item, your name and contact information. Stadium security will return your call only if your item has been recovered.

GETTING TO M&T BANK STADIUM Two great options are MTA public transportation and the Ravens Ride bus service. For light rail service, subway or bus routes call the MTA at 410-539-5000 or 1-866-RIDE-MTA or visit www. mtamaryland.com. See pages 25-27 for additional information including directions and MTA light rail stops on the line to M&T Bank Stadium. Visit www.ravensride.com for bus BALTIMORE BALTIMORE RAVENS RAVENS 2018 2017 FAN FAN GUIDE GUIDE

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LOST CHILDREN WRISTBANDS

All guests are encouraged to visit a Guest Services Center with their children to obtain an ID wristband. The child’s name, wristband number, and seat location is registered in a confidential log book. Any child who is lost would then be escorted to a Guest Services Center and quickly returned to his/her respective seat location. NOTE: Depending on the needs of the guest, this service is available to all, regardless of age.

MOBILE TICKETS

the Club Level (Sections 203, 226, and 248) and on the upper level concourse (Sections 501, 514, 526 and 540)* and a merchandise tent on Ravens Walk. For all of your Ravens merchandise log on to BaltimoreRavens.com/shop or call 410-230-8224.

MILLER LITE BEER GARDEN

Stop by the Miller Lite Beer Garden for an ice cold Miller Lite starting two hours prior to kickoff and throughout the game! Located next to gate B Miller Lite Beer Garden features:

Mobile tickets should be accessed using the Ravens app in advance of gameday and moved to your smartphone wallet. If you are having trouble accessing your tickets on your mobile device, please go to windows 1 or 2 on the West side of the stadium or see one of our Ticket Staff at Gate A, B, C or D.

• 6 flat screen TVs to watch other NFL games and standings

MASCOT APPEARANCES

• Live Pre-game show with WBAL 1090AM

The Ravens Mascot, Poe, is available to make appearances at special events! If you’d like to book Poe for your next party or event please visit www.baltimoreravens. com/gameday or call 410-701-4000. Ravens Cheerleaders and the Ravens Marching Band are also available by calling 410-701-4000.

facebook.com/purplejustforwomen

• Open to all gameday ticket holders • All your favorite Miller beers available • Happy hour pricing on Miller Lite during the first hour the tent is open each game

• Heated in the winter

Purple is the official club for our female Ravens fans. Membership is free and the many benefits include team updates, special offers, and exclusive events. Become a member and join the best female fans in football! BaltimoreRavens.com/Purple

MERCHANDISE

There are 16 merchandise locations at M&T Bank Stadium. Store locations are as follows: lower level concourse (Sections 103, 113, 119, 126, 134, 140, and 153) on

Proud partners

BALTIMORE RAVENS 2018 2017 FAN GUIDE

MOBILITY DEVICES • Wheelchairs, motorized wheelchairs and scooters are permitted inside M&T Bank Stadium • Guests may check their mobility device at any Guest Services Center (Sections 100, 127, 500 and 526) or Club Level Concierge Desks (Sections 202, 223, 229 and 250) • A limited number of wheelchairs are also available at Guest Services. These wheelchairs are intended for transport only and not for utilization throughout the event. • Segways and Hoverboards are not permitted inside M&T Bank Stadium.

NAME CHANGE

To change the attention name on an account, requests must be submitted in writing to the Ravens Ticket Office by the primary account holder of record. If the account is in a company’s name, the request must be made on company letterhead. The PSL Owner must include their account number and signature on the fax or letter. Depending on the nature of the change, a transfer form may be required.

PARKING OPERATIONS

The parking operator for the Camden Yards Sports Complex is Standard Parking Plus. To contact Standard Parking Plus, call 410-347-9330. Parking lots open 4.5 hours prior to kickoff. All lots at M&T Bank Stadium are sold by permit only. Please call in advance if you have a bus or oversized vehicle. All tailgating activities on stadium controlled parking lots must end 30 minutes after the start of the event; after which fans must enter the stadium or otherwise leave the parking lots.

PARKING-ONLINE RESERVATIONS

Reserve Ravens Parking in Advance For fans without permits for M&T Bank Stadium parking lots, an arrangement has been established with Parking Panda to allow fans advance purchase of guaranteed Ravens parking at a host of downtown locations on a single game or season basis. Visit BaltimoreRavens.com/ parking for more info.

BALTIMORE RAVENS 2018 2017 FAN GUIDE

PERMANENT SEAT LICENSES & SEASON TICKETS

Permanent Seat Licenses must be purchased in conjunction with season tickets. Contact the ticket office at 410261-RAVE (7283) for more information and if PSLs are available for purchase. Fans looking to buy or sell PSLs can also visit the Ravens PSL Marketplace at BaltimoreRavens.com/tickets.

PLAYOFF TICKETS

PSL Owners will receive playoff tickets either via season ticket card or via mobile. These tickets will be activated once purchased through early bird offer or playoff invoicing process.

PSL REWARDS

Every PSL Owner is eligible to win! A few ways to increase your chances of being selected is by renewing your tickets by June 1, having your tickets scanned and purchasing playoff tickets (if applicable). PSL Owners are selected and notified throughout the year. Check out our monthly e-Newsletter and online at BaltimoreRavens.com/ PSLOwnerRewards.

RAVENS PSL & WAIT LIST MARKETPLACE

Looking to buy or sell PSLs or wait list positions? Visit the Ravens PSL Marketplace, the official site to buy or sell Ravens PSLs and Wait List Positions. All postings are verified by the Ravens. For more information on the easiest way to buy or sell PSLs visit BaltimoreRavens. com/tickets.

RAVENS TICKET OFFICE

RAVENS RIDE

Ravens Ride is your best ride to all Ravens home games. Offering a safe, comfortable and convenient transportation solution with departures from Carney, Jessup, South West & White Marsh Park and Rides as well as Manchester, Westminster and Owings Mills. Season bus passes are available at discounted rates. Pre-season game transportation is available also. Take the early bus so you can enjoy Ravens Walk before the game! Ravens Walk bus departs 3.5 hours before kickoff. Reservations are strongly suggested for the Ravens Walk bus. For more information, pricing and to find the location nearest you, please visit www.ravensride.com.

RAVENS WALK

Tired of doing all the work to put on the perfect tailgate? Leave the food at home and head to Ravens Walk for the ultimate tailgate experience for all Ravens Fans. Located on the walkway connecting Oriole Park to M&T Bank Stadium, between lots B and C, fans can experience one of the NFL’s best pre-game tailgate areas. Open 3 hours before every Ravens home game, fans can enjoy a number of different bars and food stations (with special pricing), Live bands, a DJ and live broadcast of the official Ravens pregame show on 98 Rock.

RESTROOMS

There are 46 restrooms on the upper and lower concourses and 28 on the Club Level. Family restrooms (with changing tables) are located on the lower level concourse, Sections 127 & 153; Club Level Section 220; upper level concourse Sections 513, 527, 540 & 553. Changing stations are available in all restrooms. All restrooms are handicap accessible.

SMOKING POLICY

M&T Bank Stadium is a smoke-free facility as required by Maryland State Law. There are no designated smoking areas inside M&T Bank Stadium.Designated smoking areas are located outside of Gates A, B, C, and D. These areas may not be available until 15 minutes after kickoff. This policy also applies to electronic cigarettes or any alternative smoking product – they are not permitted. Guests who fail to comply with this policy may be ejected from the stadium. Smokeless tobacco must be used responsibly. Spitting on the ground is prohibited.

STADIUM TOURS

Stadium tours can be booked in advance for groups of 20 or more. To schedule a tour call 410-261-RAVE (7283) or visit baltimoreravens.com/tours for more info.

TALON PUB

The Talon Pub is located on the lower level concourse near Section 148. Guinness, Crown Royal, Tanqueray and other Diageo products are featured and the Talon Pub includes multiple televisions to watch pregame NFL programing.

Please note: The daily ticket operation will move to the SW area of the stadium in August 2018. Please enter the SW Suite entrance. Saturday and Sunday operations will be in the box office between Gates E & F. Mailing Address: Baltimore Ravens M&T Bank Stadium 1101 Russell Street Baltimore, MD 21230 Phone: 410-261-RAVE (7283) Fax: 410-468-1340 Hours of operation: Mon-Fri 9:00 a.m.-5:00 p.m. (Saturday prior to home games 10 a.m. - 4 p.m.) *Hours subject to change BALTIMORE RAVENS 2017 FAN GUIDE

TEXT FOR HELP A text for help messaging service is available for all events at M&T Bank Stadium that allows any guest to text for help from a cell phone. With Text For Help, fans can report any issue or concern. It’s fast, convenient and easy to use: 1. Open a blank text message and address the message to 410-324-6141 2. Text messages can be up to 160 characters in length. For us to best serve you, please be as accurate/ specific with seat locations and descriptions of the issue or concern. 3. A subject for the text message is not required. 4. When your text message is received by stadium staff, you will receive an immediate response message stating, “Your message has been received by stadium personnel.” 5. The issue will be reported to appropriate stadium personnel. If more information is needed, the operator will respond with additional questions.

THE LIST

“The List” is the official wait list for PSL and season ticket purchases. Membership is capped at 3,000. For information on how to join please call the ticket office at 410-261-RAVE (7283) or visit baltimoreravens.com/tickets

TICKET EXCHANGE POLICY

The Ravens Ticket Office does not exchange tickets.

TICKET PURCHASING

To purchase single game tickets, visit baltimoreravens.com/tickets, call 410-261RAVE (7283) or visit the stadium ticket office.

BALTIMORE RAVENS 2018 2017 FAN GUIDE

RAVENS TICKET EXCHANGE

Can’t use some of your season tickets? The NFL Ticket Exchange powered by Ticketmaster is the safest, most secure place for PSL Owners looking to sell Ravens tickets. Buyers feel confident that all seats posted are guaranteed, even for sold-out games. PSL Owners selling tickets will never deal with ticket delivery or worry about getting paid. Real Ravens fans, real Ravens tickets. Sell Your Tickets at NFL Ticket Exchange by Ticketmaster. PSL Owners’ accounts are linked to NFL Ticket Exchange 1. Launch the Ravens Mobile App and click Tickets in the bottom menu 2. Scroll and choose “Manage My Tickets” 3. Sign in to “My Ravens Account” and select the game you want to manage 4. Select “Sell” 5. Choose the tickets you want to sell then select the “Set Price” button and follow the prompts to finalize sale. Have questions about the NFL Ticket Exchange powered by Ticketmaster? Please contact NFL TicketExchange Customer Service with questions or for more information at 1-888-NFL-5944 (1-888-635-5944) or nflticketexchange@ ticketmaster.com. Please Note the Following: • Tickets may be sold for more than the price listed on the ticket. • Ticket holders should never post a picture that includes the barcode as that information could be used to resell tickets without the ticket holders’ authorization. • PSL Owners will be notified of fan conduct incidents related to the use of the seats sold via the NFL Ticket Exchange or other similar outlets. Such incidents will be reviewed in conjunction with past PSL account history and patterns of inappropriate behavior could result in the loss of rights to PSL’s and season tickets. See PSL Account Incident Review for additional information on the incident review process on page 3.

SEASON SUITES

For information on purchasing a luxury suite for the season at M&T Bank Stadium, please call 410-701-4128.

SEAT CUSHIONS

Only seat cushions which are one piece are allowed. Seat cushions with zippers, pockets or concealable areas will not be allowed into M&T Bank Stadium.

TICKET RE-SELLING ON STADIUM PROPERTY

For the safety and enjoyment of our fans, please note that ticket re-sales on or around M&T Bank Stadium and the Camden Yards Sports Complex (including box office and parking areas) are subject to the following: • Ticket scalping, or selling tickets at more than face value, is a misdemeanor under Baltimore City law, which could result in arrest and criminal prosecution. • Ticket re-sale at face value or less constitutes solicitation and/or commercial activity, both of which are prohibited by Maryland law on property owned or operated by the Maryland Stadium Authority. Such conduct could result in citation and criminal prosecution.

WIFI

M&T Bank Stadium features a state of the art high density WiFi system that allows fans to quickly connect to the internet. This service, provided by Verizon and Extreme Networks, is free to all fans. Guest Service Ambassadors will be located throughout M&T Bank Stadium on game day to assist fans in connecting to the internet. For an enhanced game day experience, be sure to download the Ravens smartphone app from your app store. In addition, the stadium’s cellular network supports multiple carriers including Verizon, AT&T and Sprint.

WILL CALL

Will Call windows are located on the West side of the stadium, between gates E and F. During football season, Will Call is open from 9 a.m. to 5 p.m. Monday Friday, and Saturday 10 a.m. to 4 p.m., the week of a home game only. On game day, the window is open 2 1/2 hours prior to kickoff. Photo identification is required for all pickups.

TRANSFERRING PSLS

Between January 1 and May 15 and September 1 – October 15 of each year, PSL transfers are permitted by completing a PSL Transfer Form. All transfers must be approved by the Ravens and there is a $50 per seat transfer fee for private transfers. Parking passes are not transferable. Transfers can be done online via the PSL Marketplace. Please visit www.baltimoreravens.com/tickets for more information.

UMBRELLAS

Umbrellas are not permitted in the stadium for the safety and sightlines of other fans. The rain gear of choice is a jacket or poncho.

BALTIMORE RAVENS 2017 FAN GUIDE

LOWER LEVEL

TEAM STORE

UPPER & LOWER SUITE LEVELS

300A

337A

375A

338A

500 Level Escalator/Elevators

GUEST SERVICES FIRST AID MEN’S RESTROOM

Blue Point Bar

WOMEN’S RESTROOM FAMILY RESTROOM Gate

Gate

CHARGING STATION

CLUB LEVEL

UPPER LEVELS

TEAM STORE

GUEST SERVICES

500 Level Escalator/Elevators

FIRST AID

GUEST SERVICES

MEN’S RESTROOM

WOMEN’S RESTROOM

FAMILY RESTROOM

500 Level Escalator/Elevators

FIRST AID

FAMILY RESTROOM

CHARGING STATION

CHARGING STATION Gate

Gate

BALTIMORE RAVENS 2018 FAN GUIDE

SEATING MAP & HOSPITALITY LOCATIONS

1 HAMBURG ST. GATE A

GATE A-1

GATE A-2

TENTS 10-15 TEMPORARY TENT LOCATIONS

35 TALON PUB

RAVENSVISION

RUSSELL ST.

Ticket ofямБce / Ticket Will Call

LIGHT RAIL GATE B

RAVENSVISION

Hospitality restroom access

Talon Pub entrance Hospitality restroom access

RAV EN S WALK

R. B

LVD

HAM

BUR

GAT

15 14 13 12 11 10

RA VE NS W AL

BUD LIGHT PARTY ZONE

BLUE POINT BAR

GATE D

GATE C

Hospitality restroom access

Hospitality restroom access New escalators/elevators

Bud Light Party Zone entrance

MEDIA WILL CALL OSTEND ST. Blue Point Bar entrance

BALTIMORE RAVENS 2018 FAN GUIDE

FOR THOSE WITH PARKING PASSES...

As we begin a new season at M&T Bank Stadium, we want to remind you of our tailgate parking policies and provide you with safety tips for your tailgate party. • All passes will be scanned for authenticity upon entry • Your parking pass allows you to park in the designated lot. Parking passes must be displayed at all times on vehicles parked in lots. Tents and pop-up tents are not permitted. Keep drive aisles clear at all times. Please do not tie bags to any fence or tree in and around the lot. • If you and others wish to tailgate in a group, we advise you to enter the parking facility together so that your group will be parked together. Once in the lot, you may not reserve spaces for latearriving members. Please follow the directions of the parking attendant. • Parking passes entitle the holder to one parking space. Adjacent spaces may not be used for grills, chairs, etc., unless you have an additional parking pass for that space. • Early-Bird parking is available along the perimeter only for the first 1 hour in Lots A and B/C and 2 hours in Lots G and H after lots open, or until full. Afterwards, spaces will be assigned one section at a time. Fire lanes must be maintained at all times. Be prepared to move if an emergency vehicle needs access. • Signs, commercial signage and/or commercial markings are not permitted to be displayed on vehicles. Utilizing the parking privilege for commercial purposes is not permitted. • Unauthorized, portable restroom facilities are strictly prohibited and use of such facilities will lead to revocation of parking pass privileges. • Tailgating activites on stadium controlled parking lots must end 30 minutes after the start of the event; after which fans must enter the stadium or otherwise leave the parking lots. • Drones are not permitted on stadium property including stadium lots. • Auxiliary speaker systems and auxiliary power sources are not permitted in the parking lots at any time. Playing musing through your vehicle is permitted, however audio should not be heard beyond 50 feet from your vehicle.

OVERSIZED VEHICLES:

TAILGATING:

RV and Camper parking is permitted on Lot H, with the understanding that if guest safety is compromised in the view of the Baltimore City Fire Marshall, we will have to alter our procedures for RV and Camper parking. For oversized parking please contact 410-347-9330.

• Cooking is not permitted within two (2)feet of vehicles.

The following terms and conditions must be adhered to for RV and Camper parking on lot G and H: 1. RVs and Campers must arrive to the lot no later than 3 hours prior to game time or entry to the lot will not be permitted. No refunds will be issued at that point. The Ravens are not responsible for finding alternative parking.

2. Guests must possess two (2) parking passes in order to park an RV or Camper in the designated RV and Camper area. If a second pass is needed it can be purchased at the current rate upon entry to the parking lot. 3. The designated area is located on the South perimeter of the lot only. ALL RVs and Campers must fit entirely within a 9’ x 18’ space. This area does allow for vehicles to hang over onto the sidewalk.

• Charcoal Cooking: Use self-starting briquettes only. No lighter fluid is permitted. Always use fresh coals. • Propane Cooking: There is a twenty-pound tank limit. The canister must be mounted to grill assembly. • Fires are not to be left unattended! Discard used coals in red barrels located in the lot. All fires must be contained and operated in a safe manner at all times. Do not place hot grills under your vehicle to be used later. • Open burning in Baltimore City is prohibited. Recreational fires, outdoor fire pits and the use of any combustible or flammable liquids in a container or open space as a fuel source is prohibited. • The fire code official is authorized to order the extinguishment of open burning that creates or adds to a hazardous or objectionable situation. The Ravens and Standard Parking Plus want your tailgate experience to be safe and enjoyable for all. Please contact our Guest Services representatives at 410-230-8017 or Standard Parking Plus at 410-347-9330 if you have any questions.

The Raven may revoke tailgating privileges of individuals who do BALTIMORE 2017 FANof GUIDE not comply with any of the above terms and RAVENS conditions use.

AREA PARKING GARAGES AND SURFACE LOTS

AD AD

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All lots at M&T Bank Stadium are sold in advance by permit only.â&#x20AC;&#x201A; If you do not have a permit, please consider an area garage or surface lot. Some area garages sell permits in advance. Visit www.baltimoreravens.com/parking for more information.

DIA

GAT E

Look for the Ravens logo at downtown parking locations! There are more than 30,000 spaces in garages and lots North, East, South and West of M&T Bank Stadium.

1301 WARNER ST. LOT

For locations of parking garages, call 410-261-RAVE (7283) or check the Ravens website: www.baltimoreravens.com/parking Park and Ride Bus Transportation www.ravensride.com For transit information, call: 410-539-5000 or 1-866-RIDE-MTA mtamaryland.com

BALTIMORE RAVENS 2018 2017 FAN GUIDE

BALTIMORE BALTIMORE RAVENS RAVENS 2018 2017 FAN FAN GUIDE GUIDE

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DRIVING DIRECTIONS

For driving directions to specific lots at M&T Bank Stadium visit www. baltimoreravens.com/parking

BAG POLICY

Visit baltimoreravens.com/allclear for stadium bag policy. Before leaving your home or car, remember that you may not bring bags, large purses, backpacks, coolers, beverages of any kind, glass, metal or hard plastic containers or umbrellas into M&T Bank Stadium. See page 7 for more details.

FROM THE SOUTH (AIRPORT):

I-95 North towards Baltimore. Take Exit 53 (I-395) North to MLK Blvd./Russell Street (Right Lane). Take first exit ramp (follow lighted signs). Stadium complex is at bottom of ramp.

For transit information, call: 410-539-5000 or 1-866-RIDE-MTA mtamaryland.com

Use the Ravens App for directions via Waze. Put in your exact destination (i.e. exact lot)

FROM THE NORTHWEST:

I-83 South (Baltimore) to Lombard St. and make a right. Then make a left (South) onto Greene St., M&T Bank Stadium is on your left.

FROM THE NORTHEAST:

I-95 South through Ft. McHenry Tunnel. Take Exit 53 (I-395) North to MLK Blvd./Russell Street (Right Lane). Take first exit ramp (follow lighted signs). Stadium complex is at bottom of ramp.

RAVENS RIDE

BALTIMORE RAVENS 2018 2017 FAN GUIDE

FOR THE BEST SELECTION IN AUTHENTIC RAVENS GEAR…

VISIT THE RAVENS OFFICIAL TEAM STORE! COMPETITIVE PRICES

(most items under MSRP when used with PSL discount card)

NEW AND EXCLUSIVE ITEMS EACH SEASON BIG & TALL SELECTIONS AVAILABLE

NFL TICKET EXCHANGE POWERED BY

WHAT IS THE NFL TICKETEXCHANGE? The NFL Ticket Exchange is the safest, most secure place to buy and sell Ravens re-sale tickets. Buyers will receive tickets via their mobile phone. Tickets will not be available for print or emailed to you. Be sure to add your tickets to your phone’s “wallet” and have a fully charged battery before you head out to your event. HOW DO I BUY TICKETS USING THE NFL TICKETEXCHANGE? Ravens PSL Owners have the opportunity to post tickets for sale. Look for the tickets you want or check back frequently for new postings. To purchase tickets: Visit www.nfl. com/ticketexchange to purchase tickets. 1. Browse all available tickets for the game you’d like to attend. 2. Select “View Listings” to see all available tickets for that particular game. 3. You may sort your listing by “Price,” “Seats” or by the number of “Available Tickets”. 4. Select the tickets you would like to purchase and proceed through checkout. Once purchased, the original ticket barcodes are cancelled and you will be issued new tickets via your mobile device. Be sure to add your tickets to your phone’s “wallet” before arriving at the stadium.

WHAT HAPPENS WHEN MY TICKETS ARE SOLD? Once posted tickets have sold, the amount of the sale price is credited to your personal banking account, minus the 10% seller fee. Enter your information during the posting process. The barcodes on your original tickets are cancelled and new barcodes are issued. The new tickets are then sent to the buyers mobile device. Be sure to add your tickets to your phone’s “wallet” before arriving at the stadium. WHAT HAPPENS IF MY TICKETS DO NOT SELL? You will be notified via email if your tickets do not sell before your indicated expiration date. Your listing will be automatically removed and your original tickets will still be valid for entry. If you cannot attend the game, you also have the option of emailing your tickets to a friend via Ticket Forwarding (2 hours prior to game time) or Donate to Charity (must be done at least 5 days prior to the game). HOW WILL MY TICKETS BE DELIVERED? All purchased tickets will be delivered to the buyer electronically via their mobile device. Download the Baltimore Ravens app or the Ticketmaster app to access your tickets. Add your tickets to your Apple wallet or Android wallet before arriving at the stadium. WHAT IF I DO NOT RECEIVE MY TICKETS?

Visit the Ravens Official Team Store or shop online at

shop.baltimoreravens.com

HOW DO I POST TICKETS FOR SALE USING THE NFL TICKET EXCHANGE? This service is designed to allow Baltimore Ravens Account Holders the ability to post tickets for sale. To post tickets: 1. Access “My Ravens Ticket Account” at the bottom of any page on www.baltimoreravens.com 2. Log in with your Account ID and Password/Pin. 3. Select the tickets you would like to post and proceed through the posting process. There is no fee for posting tickets and the process is secure. Simply select the tickets you wish to sell, choose the selling price, identify the expiration date and submit the listing. Postings may be edited at any time and is quick and easy.

If after purchasing tickets, you do not receive your email contact TicketMaster at NFLTicketExchange@Ticketmaster.com or call 888-635-5944. CAN I RETURN MY TICKETS IF I CHANGE MY MIND? All ticket sales are final — no returns, refunds or exchanges.

IF YOU NEED ASSISTANCE, PLEASE CALL 410-261-RAVE (7283). BALTIMORE BALTIMORE RAVENS RAVENS 2018 2017 FAN FAN GUIDE GUIDE

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MEMBERSHIP HAS ITS

PRIVILEGES!

MY RAVENS TICKET ACCOUNT

Be a part of an EXCLUSIVE list and be first in line for Permanent Seat Licenses (PSLs)!

THE LIST MEMBERSHIP BENEFITS: Opportunity to purchase PSLs when they become available • Annual drawing for one pair of complimentary season tickets (does not include PSLs) • Discount at Ravens Team and online stores • Annual waitlist position update • Ravens Yearbook • Special ticket offers and notifications for Ravens games and other stadium events such as college football, concerts, soccer, and more! PSL OWNER BENEFITS: Inclusion in PSL Owner Rewards program for exclusive Ravens prizes and experiences • Discount at Ravens Team and online stores • Super Bowl lottery entry for each PSL owned for the opportunity to purchase tickets (if Ravens participate) • Ravens Yearbook • Complimentary game day program • Special ticket offers and notifications for Ravens games and other stadium events such as college football, concerts, soccer, and more!

GET IN THE GAME! Looking to buy or sell PSLs & positions on The List?

Visit the PSL Marketplace, the official secondary market for Ravens PSLs and positions on The List — safe, easy and verified by the Baltimore Ravens! • • • •

Secured account for buyers and sellers Post, view and make offers on Ravens PSLs and The List positions See a view from each listing location before making your purchase Easy and secure facilitation of payment

FORWARDING AND DONATING YOUR GAME TICKETS Select Account Manager in the top right hand corner of any page on BaltimoreRavens.com

My Ravens Ticket Account is your onestop destination for all online ticket account management. By managing your account online, you can make payments, update your phone and email information, list your tickets for sale through TicketExchange, forward your tickets to a friend or donate your tickets to a local charity through the Ravens Foundation Inc.

ACCESS YOUR ACCOUNT TODAY STEP 1

Go to baltimoreravens.com and login to My Ravens Ticket Account at the bottom of any page.

STEP 2

STEP 3

Start managing your online ticket account it’s that easy!

FORWARD YOUR TICKETS

Email your tickets to virtually anyone before any home game via ticket forwarding. This service allows you the option to email tickets to friends, family or clients when you can’t attend a game. Simply log in to your personal account and follow these easy steps.

STEP 1

Select the ticket or group of tickets you wish to send. You can forward more than one ticket at a time per game, but only to a single recipient.

HOW IT WORKS

Every ticket on your account carries a unique barcode, ensuring that they are authentic. During the forwarding process, the barcode on your original ticket is cancelled and the original ticket is no longer valid. The recipient is emailed a new ticket with a unique barcode that has been electronically issued. This new ticket can be printed using any standard printer.

DONATE YOUR TICKETS TO CHARITY

You can conveniently donate your tickets to a local charity through the Ravens Foundation. Simply log in to your personal account and select the tickets you wish to donate. Click Donate to Charity and your tickets will be automatically forwarded to the Ravens Foundation for donation to a worthy recipient. Please note: tickets must be sent at least 5 days prior to the game to allow for proper distribution.

PAY INVOICES ONLINE

Your personal online account allows you to make your ticket invoice payments online. Login to baltimoreravens.com and select My Ravens Account, log in to your personal account and select the Pay Invoice option. Here you can view your invoices and make payments by taking advantage of this option, and your payment posts immediately to your account.

STEP 2

Select the way you are going to send your tickets and enter the receipts information.

FOR MORE INFORMATION, VISIT BALTIMORERAVENS.COM/TICKETS BALTIMORE RAVENS 2018 FAN GUIDE

CONCESSIONS LOCATIONS LOWER DECK MAIN STANDS

CLUB LEVEL NORTH SIDE MAIN STANDS

Pulled Pork Sandwiches 101,103, 115,124, 142 Bell’s Famous Chili 101, 103,115, 123,124, 130, 142 Chicken Tenders and Fries 101, 115, 119, 129,134, 146, 152, Portable 102, Portable 123 Burgers, 109, 119, 129, 134, 146, 152 Italian Sausage, 134, 146, Grilled Hot Dog, 109, 119, 129, 134,146, 152 French Fries 109, 119, 129, 134, 146,152, Portable 102, Portable 123 Pit Beef, 111, 138 Pit Turkey, 111, 138 Maryland Crab Cakes, 111, 138 Attman’s Deli - Corn Beef, Pastrami, Oven Roasted Turkey, Kosher Dogs 119 Kosher Grill, 130, 151 Gluten Free Items, 126 Italian Meatball Hoagies, 130 Italian Sausage Marinara 130 Papa John’s Pizza 103, 134, 146 Hot dogs, 101, 103, 111, 115, 123, 124,130, 138, 142,150 Subway Sandwiches, 150 Dunkin Donuts Coffee 101,103,115,124,130,142 Shake Shack 109

Hot Dog, Italian Sausage, Pizza, Nachos, Fresh Market items, 206 Gridiron Grill – Hot Dog, Burgers, Tenders, Fries 248 Dunkin Donuts Coffee 206

PORTABLES Cotton Candy, Dip n dots 103, 126, 134 Frozen Drinks & Daiquiris 119, 148 Flying Dog Craft Beer, 117, 128, 144 Sam Adams Brew Pub. 138 Nutty Bavarian 140 Specialty Pretzels 148

BARS Liquor bar Portables - Premium Spirits, Wine, Domestic and Craft Beers 109,119, 139, 146 Blue Point Zone – Premium Spirits, Beer & Wine 126 Talon Pub - Premium Spirits, Wine, Draft and Domestic Beer 146 Bud Light Zone, Premium Sprits, Wine Domestic and Premium Beers, 134 Miller Time Tavern, Domestic Beers, Premium Beers & Spirits 115 Ravenstown bar locations 100,101,112,122,130,151,152, 153

CLUB LEVEL SOUTH SIDE Chicken Tenders w/ Fries, Hotdogs, Nachos, Fresh Market items 225 Hot Dog, Italian Sausage, Pizza, BBQ, 229 Dunkin Donuts Coffee 229

UPPER DECK MAIN STANDS Goal line Grill locations 501, 514, 541 Subway Sandwiches 525 Bell’s Famous Chili, Nachos, Fanfare Menu 509, 517, 525, 536, 544, 549 Papa John’s Pizza 512, 531, 539, 552 Italian Sausages 512, 531, 539, 552 The Greene Turtle 523 Chicken Tenders, Fries and Burgers portables 530, 550 Pit Beef 504, 528 Pit Turkey 504, 528 Maryland Crab cakes, 504, 528

PORTABLES

BALTIMORE RAVENS 2018 FAN GUIDE

2018! RAVENS FANS ASKED. WE LISTENED.

ITEMS REDUCED

Up to 53% savings, and a 33% average price reduction on our most popular menu items. FOOD

Soft Pretzel

French Fries

WAS:

NOW:

4 2

.25

Peanuts WAS:

50% SAVINGS

Stadium Hot Dog

NOW:

WAS:

5 3

Bavarian Pretzel

NOW:

6 3

53% SAVINGS

Frozen Drinks & Daiquiris 500, 525 Cotton Candy, Dippin Dots 500, 525

NOW:

5 3

40% SAVINGS

WAS:

Regular Popcorn

NOW:

WAS:

5 3

.25

43% SAVINGS

Nachos

NOW:

WAS:

11 7

.25

43% SAVINGS

Chicken Tenders with Fries WAS:

NOW:

5 3

NOW:

7 5

36% SAVINGS

.75 $

35% SAVINGS

BARS Liquor bar Locations- Premium Spirits, Wine, Domestic and Imported Beers 503,510, 529, 540 Crown Royal Bars, Premium Spirits, Domestic and Imported Beers 508, 535 Ravenstown Bars Spirits, Domestic and Premium Beers 501, 514, 522, 526, 541,544, 552

Stadium Burger

Bottomless Popcorn WAS:

NOW:

8 6

.75 $

WAS:

NOW:

8 6

31% SAVINGS

.50 $

29% SAVINGS

Pizza WAS:

Grilled Hot Dog NOW:

WAS:

8 6

NOW:

6 5

.50 $

29% SAVINGS

.50 $

23% SAVINGS

DRINKS Non-Alcoholic

WAS:

NOW:

SAVINGS:

Large Fountain Soda

$5.25

$3.00

43%

Souvenir Soda w/ 1 refill

Dunkin’ Donuts coffee and hot chocolate is now available at select concession stands throughout the stadium.

NEW FOR

Bottled Water Liter Bottled Water 20oz

$8.00 $6.50 $4.75

$5.00 $4.00 $3.00

Alcohol

WAS:

NOW:

SAVINGS:

Domestic 12oz

—

$5.00

NEW!

Domestic 16oz

$8.50

$7.00

18%

38%

Domestic Draft

$8.50

$7.00

18%

38%

Premium 16oz

$9.50

$8.00

16%

Premium Draft

$9.50

$8.00

16%

Premium Spirits

$10.00

$9.00

10%

37%

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Other transaction and service fees, including insufficient funds (NSF) and overdraft fees may apply to this account. Receive 10% discount on regular-priced merchandise. Discount is valid for in-store purchases only. Additional restrictions may apply. Visa® is a registered trademark of Visa International Service Association. Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for full details. ©2018 M&T Bank. Member FDIC. 1788 (5/18)