Physician Communication Packet September/October 2014
PHYSICIAN COMMUNICATION Packet
What’s Inside: 3 – 12
Physician Introduction
Jacksonville Orthopaedic Institute Nigel W. Sparks, MD Baptist Neurology Group Edward F. Kellenberger, MD Baptist Primary Care Jacob Blum, MD Courtney Fahnhorst, MD Rajesh Gopal, MD Maritere Rochet, MD Baptist Behavioral Health Anneline Kingsley, MD Baptist Hospitalist Team Jeffrey C. Eschbach, MD Alexander Zimilevich, MD Min Kyung Zimilevich, MD 13 – 17
Transition of Care Messaging
18 – 19
AgeWell State of Geriatric Care Clinical Update
PHYSICIAN COMMUNICATION Packet
20 Medical Staff Ebola HF Virus Awareness 21 – 22 Did you know? The many ways patients can schedule online appointments Online
Baptist CareConnection
Link — August 2014 Link — September 2014
Baptist Briefs Link — August 2014 Link — September 2014
PHYSICIAN INTRODUCTION
Welcome Dr. Sparks Orthopedic Surgeon, Jacksonville Orthopaedic Institute
Jacksonville Orthopaedic Institute is pleased to welcome Nigel W. Sparks, MD, to its Fleming Island/Clay County Division. As a former professional and collegiate athlete, Dr. Sparks’ goal is to treat the athlete in all of us. He wants his patients to maintain or exceed their current level of function and fitness. Dr. Sparks enjoys taking care of patients of all ages. Some of Dr. Sparks’ areas of expertise include sports medicine, ligament and tendon reconstruction, and general orthopedics. His education and qualifications include: • Medical degree from Hahnemann School of Medicine, Philadelphia, Pa. • Residency in orthopedic surgery, Union Memorial Hospital, Baltimore, Md. • Fellowship in sports medicine, Doctor’s Hospital, UHZ Sports Medicine, Coral Gables, Fla. • Board certified in orthopedic surgery • Board certified in sports medicine
To make an appointment with Dr. Sparks, call 904.276.5776 or visit joi.net. Jacksonville Orthopaedic Institute Fleming Island/Clay County Division 1845 Town Center Boulevard Suite 405 Fleming Island, FL 32003 Fax 904.276.5958
PHYSICIAN INTRODUCTION
Welcome Dr. Kellenberger Neurologist, Baptist Neurology Group
Ravi Pande, MD, is pleased to welcome Edward F. Kellenberger, MD, to his practice at Baptist Medical Center South. Dr. Kellenberger is focusing on inpatient and outpatient care at Baptist Medical Center South as a neurologist. He comes to Baptist Neurology Group with over five years of hospital based neurology experience.
Areas of focus: • Neurological abnormalities of the brain
His education and qualifications include: • M edical Degree from St. George’s University School of Medicine, Grenada • R esidency in Neurology, Tulane University School of Medicine, La. • Residency in Neurology, Mayo School of Graduate Medical Education, Jacksonville, Fla. • Fellowship in Neurophysiology, Mayo School of Graduate Medical Education, Scottsdale, Ariz. • Board certified neurology • Board certified in clinical neurophysiology
Baptist Medical Center South 14540 Old St. Augustine Road, Suite 2599 Jacksonville, FL 32258 Phone: 904.224.8090 • Fax: 904.224.8097
• Dementia • Headaches For an appointment, call 904.224.8090
PHYSICIAN INTRODUCTION
Welcome Dr. Blum Family Medicine, Baptist Primary Care
Please join us in welcoming Jacob Blum, MD, to the newest Baptist Primary Care location near River City Marketplace. Dr. Blum practices with an eye toward preventative medicine, including good dietary habits and regular exercise. He listens to the patient’s concerns and symptoms, arriving at diagnosis
Areas of focus:
with the examination, and confirming with medical testing when
• Hypertension
necessary. Dr. Blum believes an open discussion of the findings
• Abnormal cholesterol
and conclusions with the patient helps establish a level of comfort and understanding. In this way, they move forward, as a team, to establish an optimal approach and outcome. His education and qualifications include: • B achelor of science from McGill University, Montreal, Canada • D octor of medicine from Memorial University of Newfoundland Medical School, St. John’s, Canada • Residency in family medicine, University of Toronto at Sunnybrook Hospital, Toronto, Canada • Board certified in family medicine Baptist Primary Care (Located near the airport and River City Marketplace) 524 Skymarks Drive, Suite 1 Jacksonville, FL 32218 Phone: 904.696.7333 • Fax: 904.696.1926
• Thyroid disorders • Diabetes • Acute ailments For an appointment call 904.696.7333
PHYSICIAN INTRODUCTION
Welcome Dr. Fahnhorst Family Medicine, Baptist Primary Care
Join us in welcoming Courtney Fahnhorst, MD, who has joined the practice of Anthony Nioso, MD, and Bud Wolfson, MD, at Baptist Primary Care Reedy Branch. Dr. Fahnhorst believes in a comprehensive approach to patient health that encompasses physical, psychological, spiritual and
Areas of focus:
mental health. She has an interest in integrative medicine and her
• Preventative medicine
goal is to work with her patients to develop plans that will improve
• Women’s health
their health and quality of life.
• Hypertension
Her education and qualifications include: • M edical Degree from St. Louis University School of Medicine, Mo. • R esidency in Family Medicine, St. Vincent’s Medical Center, Jacksonville, Fla. • Member of the Academy of Family Physicians
Baptist Primary Care Reedy Branch 10898 Baymeadows Road, Suite 300 Jacksonville, FL 32256 Phone: 904.363.2733 • Fax: 904.363.3484
For an appointment call 904.363.2733.
PHYSICIAN INTRODUCTION
Welcome Dr. Gopal Internist, Baptist Primary Care
Please join us in welcoming Rajesh Gopal, MD, who is now in practice at Baptist Primary Care with Jess Arcenas, MD, and Anitha Police, MD. Dr. Gopal believes in educating his patients so they can participate in the decision-making process. Through education, his patients are able to understand the care plan and take an active interest in their health. Dr. Gopal’s areas of interest include diabetes, heart disease, sports medicine and hypertension.
To make an appointment with Dr. Gopal, please call 904.880.8388 or visit baptistprimarycare.net.
His education and qualifications include:
Baptist Primary Care
• M edical degree from Hahnemann University Philadelphia, Pa.
Suite 2307
• R esidency in internal medicine, Allegheny General Hospital Pittsburgh, Pa. • Internist for more than 10 years at Mercy Hospital Pittsburgh, Pa. • B oard certified internal medicine
14540 Old St. Augustine Road Jacksonville, FL 32258 Fax 904.880.8535
PHYSICIAN INTRODUCTION
Welcome Dr. Rochet Family Physician, Baptist Primary Care
The physicians of Baptist Primary Care Collins Road are pleased to welcome Maritere Rochet, MD, to their practice. Dr. Rochet believes that each patient is unique and has to be treated according to their needs. She works together with her patients to improve their health. Dr. Rochet focuses on prevention and practices evidence-based medicine to ensure the best possible care. Some of her areas of expertise include women’s health and wellness, school physicals, men’s health, and diabetes management. Her education and qualifications include: • M aster degree in public health from University of Puerto Rico, Rio Piedras, P.R. • M edical degree from Universidad Central del Caribe, Bayamon, P.R. • R esidency in family practice, University of South Alabama, Mobile, Ala. • B oard certified family practice • F luent in Spanish
To make an appointment with Dr. Rochet please call, 904.778.3200 or visit, baptistprimarycare.net. Baptist Primary Care 6142 Collins Road Jacksonville, FL 32244 Fax 904.778.9835
PHYSICIAN INTRODUCTION
Welcome Dr. Kingsley Psychiatrist, Baptist Behavioral Health
Baptist Behavioral Health welcomes psychiatrist Anneline Kingsley, MD, to their beaches location. Dr. Kingsley offers a team approach to providing comprehensive, high quality health care, developing trust while partnering in her patient’s therapy. She has a keen interest in adult and geriatric psychiatry and works closely with the patient and family members. Her education and areas of expertise include: • D octor of Medicine from Pontificia Universidad Catolica Madre y Maestra, Dominican Republic • R esidency in General Psychiatry, New York Medical College, Valhalla, N.Y. • Chief Resident General Psychiatry, New York Medical College, N.Y. • F ellowship in Geriatric Psychiatry, Albert Einstein College of Medicine, Bronx, N.Y. • F luent in Spanish
Baptist Behavioral Health 900 Beach Boulevard Jacksonville Beach, FL 32250 Phone: 904.376.3800 • Fax: 904.396.8968
Areas of focus: • General psychiatry • Schizophrenia • Medication management • Anxiety disorders • Depression and depressive disorders Direct appointment line: 904.376.3800
PHYSICIAN INTRODUCTION
Meet Dr. Eschbach Hospitalist, Baptist Medical Center South
Jeffrey C. Eschbach, MD, has joined the Baptist Hospitalist team and is practicing at Baptist Medical Center South. Dr. Eschbach believes that it is paramount to involve the patient and their family members in the decision making process regarding their medical care. He receives great satisfaction connecting with
Areas of focus:
the patient during their hospital stay, and in being part of their life
• Geriatrics
during these most vulnerable and difficult periods.
• End of life care
His education and qualifications include:
• Hospital based medicine
• B achelor of Science in Biology from Bloomsburg University, Pa.
To contact, call
• M edical Degree from Jefferson Medical College, Philadelphia, Pa. • Residency in Family Practice Naval Hospital, Jacksonville, Fla. • Board certified in family medicine
Baptist Medical Center South 14550 Old St. Augustine Road Jacksonville, FL 32256 Phone: 904.348.0974 • Fax: 904.348.5627
904.348.0974.
PHYSICIAN INTRODUCTION
Meet Dr. Zimilevich Hospitalist, Baptist Medical Center South
Alexander Zimilevich, MD, has joined the Baptist Hospitalist team and is practicing at Baptist Medical Center South. As a hospitalist, Dr. Zimilevich will work very closely with the patient, their family and the patient’s physicians, both primary care and specialists, so everyone knows and understands the plan of care. His education and qualifications include: • M edical Degree from Ross University School of Medicine, Dominica • R esidency in Internal Medicine, United Health Services, Binghamton, N.Y. • Board certified in internal medicine
Baptist Medical Center South 14550 Old St. Augustine Road Jacksonville, FL 32256 Phone: 904.348.0974 • Fax: 904.348.5627
Areas of focus: • Hospital based medicine To contact, call 904.348.0974.
PHYSICIAN INTRODUCTION
Meet Dr. Zimilevich Hospitalist, Baptist Medical Center South
Min Kyung Zimilevich, MD, has joined the Baptist Hospitalist team and is practicing at Baptist Medical Center South. As a hospitalist, Dr. Zimilevich will work very closely with the patient, their family and the patient’s physicians, both primary care and specialists, so everyone knows and understands the plan of care. Her education and qualifications include: • M edical Degree from Pontificia Universidad Católica del Ecuador, Quito, Ecuador • R esidency in Family Medicine, Lutheran Medical Center, Brooklyn, N.Y. • Board certified in family medicine
Baptist Medical Center South 14550 Old St. Augustine Road Jacksonville, FL 32256 Phone: 904.348.0974 • Fax: 904.348.5627
Areas of focus: • Hospital based medicine To contact, call 904.348.0974.
Transition of Care Messaging
Creating a Positive Patient Message Along the Continuity of Care
“Here is informa,on from your visit here at Bap,st. It’s important to share it with the physician(s) you follow-‐up with for your health and ongoing recovery.”
Transi'on of Care At Hospital Discharge Hospital Discharge •
•
• •
Place Transi,on of Care document into envelope with printed instruc,ons. Pa,ent version is for your records and the envelope is for the follow-‐up physician. Explain goal of con,nuity of care. Explain that informa,on is also available electronically for the pa,ent. Bap,st physicians have access electronically as well.
Schedule Follow-‐Up Appointment
Pa'ent Scheduling Follow-‐Up Doctors Appointment “I would like to make a follow-‐up appointment. I was recently in the hospital.”
• Pa,ent takes an ac,ve role in managing their health aHer discharge. • Give posi,ve reinforcement and encouragement. • Remind the pa,ent to bring envelop received at Bap,st Hospital.
Follow-‐Up Appointment
Pa'ent Arrives at PCP / Follow-‐Up Doctors Appointment – Front Desk Staff “Thank you for bringing informa,on from your hospital stay.”
• Accept the informa,on. • Add it to pa,ent folder / paper chart. • This is a temporary step to ensure that the informa,on is received.
Ambulatory Physician Interac'on
“I see you’ve been to the hospital, thank you for bringing this informa,on. They have done a great job of geQng informa,on both electronically and on paper.”
• Reinforce the posi,ve communica,on from the hospital. • Once confirmed, the informa,on is available electronically. • Pa,ent privacy is important, and printed versions are properly disposed of.
University Center University of North Florida 12000 Alumni Drive • Jacksonville, Florida 32224
Directions:
AgeWell Institute programs:
http://www.unf.edu/universitycenter From I-95:
For more information about AgeWell Institute, please call 904.202.4AGE (4243).
• Comprehensive geriatric assessments • Care coordination • Medication management • Advanced care planning • Senior Rehabilitation Services • Nutritional Counseling • Psychiatric ad Behavioral Health Services • Pastoral and Palliative Care Services
Agewell Center for Senior Health:
• Ageless Wisdom sensitivity program • ElderCare advocates • Annual conferences and Health Expo • NICHE Designation for Baptist Medical Center Beaches • ACE (Acute Care of the Elderly) Unit at Baptist Medical Center Beaches • Senior emergency services
• Exit East on J. Turner Butler Blvd. (Exit 344) • Go approximately seven miles to the Kernan Blvd. exit. • Exit and turn left onto Kernan Blvd. • Turn left onto Alumni Drive. • Turn left into the first driveway on Alumni Drive • The University Center parking lot is on your left.
From Beach Blvd.: • From Beach Blvd. head south on Kernan Blvd. • Turn right onto Alumni Drive. • Turn left into the first driveway on alumni Drive. • The University Center parking lot is on your left.
From the Beaches: • Go west on J. Turner Butler Blvd. to the Kernan Blvd. exit. • Exit and turn right onto Kernan Blvd. • Turn left onto Alumni Drive. • Turn left into the first driveway on Alumni Drive. • The University Center parking lot is on your left.
From State Road 9A: • Exit at UNF Drive. • Head east onto UNF Drive. • Make a right at the first traffic light. • Make a right at the next traffic light onto Alumni Drive. • Turn right into the first driveway on Alumni Drive. • The University Center parking lot is on your right.
Note: The Center offers complimentary parking to all program participants. The Center can be cold — please bring a sweater or jacket to ensure your comfort.
Disclaimer: Views and conclusions expressed in this program are those of the presenter(s) and not necessarily those of the employees, administration or Medical Staff of Baptist Medical Center. All material presented in this program is provided for information only, and may not be construed as professional advice. Use of Baptist Medical Center’s facilities for this presentation does not imply endorsement of any product, service or opinion discussed.
Baptist Health’s second annual
State of Geriatric Care Clinical Update
Sorting out the Three Ds – Depression, Delirium and Dementia
Saturday, November 8, 2014 8 am – 3:30 pm
focusing on the differences between
Join us for a one-day symposium Transforming the Culture of Aging
Sessions include:
depression, delirium and dementia.
William H. Thomas, MD Founder of the Eden Alternative and the Green House Project Professor, Erickson School University of Maryland Baltimore County (UMBC)
Geriatric Cognitive Assessments for Busy Inpatient and Outpatient Providers James Tew, Jr., MD Assistant Professor of Psychiatry, Medical Director, Integrated Health and Aging Unit WPIC University of Pittsburgh School of Medicine
Karen Glasser Scandrett, MD Assistant Professor of Geriatric Medicine, Associate Program Director Geriatric Medicine, University of Pittsburgh, Pittsburgh, PA
Watch the Canary: Prevention and Management of Delirium in Older Adults
for older adults with these conditions.
Improving the Management of Late Life Depression in Primary Care
The symposium will focus on the most current treatment for these conditions, including pharmacologic and non-pharmacologic approaches. National experts in geriatrics and gerontology will share their experiences and evidence-based practice with providers who care
When: Saturday, November 8, 2014 8 am – 3:30 pm
Robert Morgan, Esquire Jeffrey Goldhagen, MD, MPH Rebecca Feyerick, Esquire Northeast Florida Medical Legal partnership Jacksonville, FL
Taking Your Aging Patients’ Legal Vital Signs
Jeffrey Reist, BS PharmD, BCPS Associate Clinical Professor University of Iowa College of Pharmacy Iowa City, Iowa
Improving Antipsychotic Use: Focus on Dementia Patients
Lalith Kumar Solai, MD Medical Director and Chief of Geriatric Psychiatry Service University of Pittsburgh Medical Center, Pittsburgh, PA
Where: University Center University of North Florida
Cost: $45 ($55 if registered after September 30). Discounts available for Baptist Health employees.
This symposium is for MDs, DOs, ARNPs, PAs, RNs, Pharmacists, Rehab Therapists, Social Workers, Dietitians, and Health Care Administrators. For information regarding approved continuing education credits visit the registration website. To register, go to geriatric-clinical-update-2014.eventbrite.com
State of Geriatric Care Clinical Update
Sorting out the Three Ds – Depression, Delirium and Dementia
Saturday, November 8, 2014 8 am – 3:30 pm
Registration Form
Admission: $45 ($55 if registered after Sept. 30) Registration deadline October 31.
Register online geriatric-clinical-update-2014.eventbrite.com or Checks can be made payable and mailed to:
Jacksonville FL 32207
Baptist Health – CME Department Attn: Valerie Arvin CME Department 820 Prudential Dr., Suite 413
Name (please print): ______________________________________
Street Address: _________________________________________
City: ___________________________________________________
State: ___________________ ZIP: __________________________
Daytime Phone: _________________________________________
Cell Phone: _____________________________________________
Email Address: __________________________________________
Clinical License # (if applicable): ___________________________
Please include preceding letter codes i.e., RN12345; PA12345
For general questions, please call 904.202.4243.
Pre-registration is required. Early registration is encouraged. No refunds.
If you have already registered on the website, it is NOT necessary to register by mail.
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DID YOU KNOW? The many ways patients can schedule appointments?
The baptistjax.com site was launched nearly two years ago with Echo integration. It’s true that we only take physicians from Echo into our downstream database. However, for employed practices with extenders who wish to be on the site, we do create profiles for them in our downstream database and hook them into request an appointment. There are 2 ways to request an appointment with an extender. First is to go to a physician page at the location where the extender is located.
If there are extenders at that location, they can be found in the right column under “Also at this location”. The second way is to simply google their name “laura bailey appointment”.
To be implemented soon, a third way from the practice page. In the right column is a request an appointment mini form. Currently that form only allows physician appointments in the drop down list.