CareConnection April 2015

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April2015

Care Connection

By giving back, we are changing health care for good


By giving back, we are changing health care for good As the only locally governed, mission-driven, not-for-profit health system in Northeast Florida, Baptist Health dedicates substantial resources to social responsibility and community health. But we don’t do it alone. Sometimes our team members volunteer their time to help those in need. Sometimes we set up health fairs and provide free screenings. Sometimes we partner with other nonprofit organizations and provide funding Caring by the numbers In 2014 alone, Baptist Health’s for their essential programs. And impact on the community included: many times, we do all three.

489

Health education sessions

“We are extremely grateful to our team members for the time you give as volunteers to help us fulfill our commitment to community advocacy.” - Audrey Moran, senior vice president, Social Responsibility and Community Advocacy

196

Health fairs

12,714

Health screenings

40,223

Volunteer hours

$152.62

Million total investment


Our newly published 2014 Social Responsibility Report focuses on our work with local nonprofits in the area of mental health, profiling some courageous individuals and sharing how our partnerships in the community are helping to reduce the stigma of mental illness and improve lives. Here’s a glimpse into their inspiring stories: Finding an answer for depression Claire, 17, experienced life-saving care for severe depression at Wolfson Children’s Hospital. She benefited from much-needed breaks provided by a story teller and musician from Art With a Heart in Healthcare, a local nonprofit organization funded in large part by Baptist Health.

Aging with dignity Bobbie and her husband Travers receive comprehensive care coordination from Baptist AgeWell Center for Senior Health to manage medical aspects of his mild dementia and help plan for the future. As his “care partner,” she was grateful to be connected with a therapist at Baptist Behavioral Health.

Connecting faith and mental health Nearly 200 religious leaders and mental health advocates participated in the first Baptist Health Faith and Mental Health Conference last September. The conference explored ways to combine faith and medicine as powerful tools to address mental health.

Turning lives around Tricia is one of the teens who has received counseling at the Pace Center for Girls at the center’s Straight Talk Health Clinic, funded with significant grants from Baptist Health.

Reaching out with compassion and hope Eric, 51, is one of the thousands of homeless men and women that the Sulzbacher Center’s Hope Team encounters each year, establishing relationships and offering assistance to help them get off the streets. Baptist Health has provided substantial support to the Sulzbacher Center for more than 15 years.

Expanding opportunities for all abilities Charla found work at the Hill Breast Center through a job training program offered by The Arc Jacksonville, a nonprofit organization that helps people with intellectual and developmental disabilities achieve their full potential. Read more in our 2014 Social Responsibility Report available at baptistjax.com/community or the Highlights section of the intranet .

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Your insights help us improve our During May, Baptist Health team members will be invited to participate in the Employee Engagement Survey. Your candid feedback is important to us. It helps us make changes that improve your work life and environment, which ultimately benefits our patients. Since this survey is only conducted once every few years, you won’t want to miss the opportunity to give us your opinions and ideas.

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One survey this year instead of three In the past, Baptist Health team members participated in several different surveys. In addition to the Employee Engagement Survey, team members who participate in direct patient care have been asked to complete the Hospital Culture of Safety Survey, conducted by the AHRQ (Agency for Healthcare Research and Quality), and registered nurses have been asked to complete the Nursing Satisfaction Survey, conducted for Magnet™ recognition via the NDNQI (National Database of Nursing Quality Indicators). This year, we are combining all three surveys into one, so you won’t have to complete so many different surveys during the year.

IN

“Our CNA Program was a win-win. It provided a great opportunity for team members who were interested in furthering their careers, and it filled an important need for our nursing units as well.” - Beth Mehaffey, senior vice president, Human Resources

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Our first cohort class of Baptist Health CNAs graduates.

Your feedback makes a difference Many changes were made as a result of feedback received during the 2013 Employee Engagement Survey. A few of these changes were: Training for new ACPs on nursing units – The 2013 survey revealed opportunities for improvement in stress and workload issues on the nursing units, so Baptist Health added 56 new ACP (associate care provider) positions throughout the health system. When not enough qualified candidates were found, Baptist decided to offer a CNA (certified nursing assistant) training program to interested team members. (Being a CNA is a prerequisite for becoming an ACP.) The first cohort of 27 Baptist Health team members graduated from the CNA training program in November 2014, and 13 are now working as ACPs in our hospitals. “Our CNA Program was a winwin,” said Beth Mehaffey, senior vice president of Human Resources. “It provided a great opportunity for team members who were interested in


work environment

furthering their careers, and it filled an important need for our nursing units as well.” Bringing butterfly needles back – Earlier in 2013, the Med-Surg Value Enhancement Team implemented straight needles for blood draws after researching best practices and trials on various units. Initial feedback indicated this was an acceptable alternative; however, after the change, feedback on the survey, and through other avenues, indicated that nurses did not find the practice change appropriate. As a result, Baptist Health brought back the use of butterfly needles as the primary needle for blood draws. “We learned from this experience that we need a more inclusive process when testing new products before accepting them. I thank everyone who provided feedback on this issue,” said Diane Raines, senior vice president and chief nursing officer.

Jenna Grider and Amadae Arevalo created a bulletin board for two-way communication.

New avenues of communication – The 2013 survey revealed that team members would appreciate having more opportunities at the department or location level to voice issues of concern and open up the lines of communication. As a result, team members and leaders worked together to create these new opportunities. Examples of success stories include an interactive bulletin board for two-way communication, developed by team members of the Baptist Beaches Critical Care Unit; an employee council formed by Patient Access Services (PAS) to provide a voice for PAS team members throughout the health system; and locationspecific newsletters including Wolfson Warriors Weekly Words, produced for Wolfson Children’s Hospital, and On Location, produced for Plant Facilities at Baptist Jacksonville. Team members can access the survey beginning Monday, May 11.

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Healthy For Life Water bottle refill stations unveiled

Fit Friendly Worksite awards

Baptist Health held a ribbon-cutting in March for the five water bottle refill stations recently installed at Baptist Jacksonville and Wolfson Children’s Hospital. The new stations offer hands-free water bottle filling and also keep track of how many disposable water bottles were saved as a result of using the stations.

Healthy For Life was recently awarded the American Heart Association’s Fit Friendly Worksites Platinum Level Award for our dynamic wellness program. Healthy For Life also received the Fit-Friendly Worksites Innovation Award for customizing the Down to Size diabetes prevention program for our team members. Kudos to the Healthy For Life team: Total Rewards Director Camille Cossa, Senior Wellness Coach Latrice Kempt, Wellness Coach Kyle Warren, Wellness Coach Tiffany Thomas and Senior Wellness Consultant Karen Coleman.

The idea was first brought to leadership by Tyler Juhan of the Patient Access Services department who is a nursing student at the University of Florida in Gainesville and had seen similar stations on its campus. “I carry a water bottle with me everywhere I go,” he said. “As I have increased my water intake, I feel more energized, less tired and more vibrant.” Beth Mehaffey, senior vice president of Human Resources, added, “This is a great opportunity to encourage our team members to drink more water, which has many benefits. It also helps reduce the number of plastic water bottles we discard each day. It is estimated that more than 80 percent of plastic bottles end up in landfills.”

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from Senior Wellness Coach Latrice Kempt

Everyone has stress, because life isn’t something we totally control. The key is to stop stress before it stops you. Here’s a tip to help you deal with stress that crops up in our daily life. Sit in a quiet place and breathe deeply from your abdomen rather than from your chest. Focusing on your breathing in this way helps curb the fight-or-flight response we sometimes feel when we are under pressure.


April Blood Pressure Checkpoints

Wolfson Wellness Center news

Baptist Jacksonville/ Wolfson Children’s Hospital: April 6, 7 – 9 am and April 22, 1 – 3 pm, Main Lobby Metro Square: April 6, 1 – 3 pm, Building B, Conference Room 2, and April 22, 8 – 10 am, Conference Center Baptist Beaches: April 8, 1 – 3 pm, and April 20, 7 – 11 am, outside Café Baptist South: April 8, 7 – 11 am, and April 20, 1 – 3 pm, outside Café Baptist Nassau: April 15, 8 – 10 am, outside Café

Zumba classes Zumba classes are offered Mondays and Wednesdays from 5:30 – 6:30 pm. The fee is $80 for 16 sessions. Register at the Wellness Center on the second floor of the Heart Hospital, or call Ron Baxa at 904.202.9707 or 904.202.9708.

April Healthy Fun Zones

New Wolfson Wellness Center hours

Baptist South: April 7, 11 am – 1 pm, Conference Room C Baptist Jacksonville/ Wolfson Children’s Hospital: April 9, 11 am –1 pm, Main Lobby by Gift Shop

In response to team member requests, the Wolfson Wellness Center has changed its hours of operation for a trial period. The center now opens at 5 am, Monday – Friday. Staff is monitoring utilization to determine long-term hours of operation.

Baptist Beaches: April 16, 11 am – 1 pm, outside Café

Membership discount for team members

Baptist Nassau: April 23, 11 am – 1 pm, Amelia Breeze Conference Room

Wolfson Wellness Center and Healthy For Life continue to offer a subsidy discount for employee memberships. Eligible team members can receive a monthly contract membership for $12.50 per month. For questions or more information, call Ron Baxa at 904.202.9708.

Metro Square: April 29, 11 am – 1 pm, Conference Center

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PATIENT SAFETY/INFECTION CONTROL FILM FESTIVAL

Team members rap, rock and jam to educate about PPE More than 300 team members participated in the production of 25 different videos created for our second annual Patient Safety/Infection Control Film Festival. Winners in six categories were announced at a system leadership meeting on March 26. “The video contest was a very creative way to remind all of our team members that ensuring a safe environment for our patients and team members belongs to each one of us,“ said Executive Vice President and Chief Operating Officer John Wilbanks. “Thank you to everyone who participated in the film festival and congratulations to our winners!” 1st

BEST 2 3 Baptist Jacksonville Transportation team nd

1st

rd

Team members jammed to “Downtown PPE Funk,” adapted from Bruno Mars’ “Uptown Funk,” with lyrics like “Clean Hands, Hallelujah! Put on a mask if ya need ta.” Congratulations to 1st 2nd the following team members for creating the winning video: Robin Ablan, Mark Agustin, Mark Baldueza, Daniel Consolacion, Crystal Crosby, Chareece Dixon, Abel Losenara, Michael Mendiola and Martin Strickland. 1st 2nd 3rd

2nd

BEST 3 Wolfson Children’s Hospital Surgical Services team rd

This video adapted words from the popular Beatles song, “Come Together” to encourage team members to “Come Together for PPE.” 3rd

BEST Baptist Clay

Team members used Naughty by Natures’ “OPP” to create a video called “You Know PPE.” BEST

Physician Involvement – Baptist Beaches

Team members modified The Black Eyed Peas’ “Boom Boom Pow” to show proper use of personal protective equipment in “Gotta Get That PPE.” 1st

2nd

3rd

BEST

Interdisciplinary Collaboration – Baptist South

This video, titled “Germ Busters,” used the theme song from the movie Ghost Busters to illustrate why and how PPE should be used. 1st

2nd

3rd

Join us for the Patient Safety/Infection Control Film Festival during National Health Care Week in May. All of the video entries will be shown on each of our campuses at times and locations to be announced soon.

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BEST

Best in Class – Vestex

The Baptist Jacksonville Transportation team also won in this category, selected by Vestagen, for best incorporation of Vestex garments into a video.


Benefits news Taking a leave of absence? Are you taking a leave of absence and need information regarding your benefits while you are on leave? Call your Employee Benefits team at 904.202.2811, option 0, to make sure you are prepared for the road ahead. Your Employee Benefits team can provide information regarding disability coverage, paid time off, how to pay for your benefits while you are missing work and much more. If you have questions about how to apply for a leave of absence or your eligibility for FMLA (Family Medical Leave Act), contact the Leave of Absence Administration office at 904.202.4595.

Alive Credit Union open house Alive Credit Union, which offers membership as an employee benefit for Baptist Health team members, invites you to an open house Tuesday, April 7, from 2 – 4 pm, at their newly renovated location in the Howard Building, Suite 604, on the Baptist Jacksonville campus. There will be door prizes, giveaways and light refreshments. Open an account or loan during the month of April at the Baptist location and a donation will be made to Wolfson Children’s Hospital. For more information, call 904.296.1292.

EMAIL SECURITY AWARENESS

You can help stop the spread of infection in email Our health system has several layers of advanced tools to stop malicious emails. However, as email attacks get more sophisticated, we need JUST YOUR help to prevent DELETE IT. viruses from spreading throughout our email system. One click can quickly spread an email virus. Every individual who uses email has the potential to spread a virus.

Remember to follow our Baptist Health safe email procedures: n

Question every email you receive containing a link or attachment, especially if it is from outside the Baptist network.

n

Do not click on links and do not open attachments if you don’t normally receive similar links and attachments from that particular person.

n

Show a co-worker or supervisor if you are unsure and ask for their opinion. (Show on your computer. Do not forward!)

Don’t click it. Just delete it.

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New Foundation Board of Trustees

FO U N DAT I O N

Marty Fiorentino is president of The Fiorentino Group, a government affairs and business development firm. Previously, he served as counsel to the Holland & Knight law firm and as special counsel to CSX Corporation. His previous board service includes Baptist Beaches, Florida TaxWatch, the Florida Governor’s Mansion Foundation, Jacksonville Symphony Orchestra, First Coast Metropolitan Planning Organization and the Alliance for World Class Education. In 1997, Fiorentino received the Annual Philanthropy Day Award from the local chapter of the National Society of Fundraising Executives for his work as chairman of the Baptist Health Foundation. Latasha ‘Tasha’ Garrison-Fullwood is an attorney and corporate counsel to CSX Transportation and formerly was with the law firms of Taylor, Day, Grimm & Boyd and Foley & Lardner LLP. Her previous board service includes Jacksonville Area Legal Aid, the Civil Service Board, Big Brothers and Big Sisters, KIPP Jacksonville Schools, Youth Leadership Jacksonville and Florida State College at Jacksonville. Garrison-Fullwood has received outstanding service awards from the D.W. Perkins Bar Association and Jacksonville Area Legal Aid. She earned her bachelor’s degree and juris doctor from the University of Florida. Fred “Fel” Lee is former vice mayor for the City of Neptune Beach, as well as an engineer and a business executive with a diverse management background that includes AOL/Time Warner, Seagram Company and CSX Corporation. He chaired the Duval County School Board and served on the American Heart Association’s Greater Southeast Affiliate Board of Directors and the First Coast Community Board. Lee is a member of the Rotary Club of Jacksonville-Oceanside, and along with his wife, has been honored as Rotary International major donors. He is a graduate of the University of Florida with a bachelor’s degree in engineering. Courtney Lane Reames is a Jacksonville native who graduated from Southern Methodist University and currently works for On Ideas, focusing on digital media. Her career began in Atlanta, working at an advertising agency where her clients included AT&T, Land Rover, Lincoln Financial and Southeast Toyota. She has expertise in newspaper, magazine, radio and outdoor advertising. Reames is the daughter of Kathy Barco Jossim and a member of the Barco Family Foundation Board. She represents the third generation of the Barco family who has been involved with Baptist Health for several decades. Tracy Toomer is merchandising director for Bi-Lo Holdings, LLC. In this position, she partners with leadership to develop overall strategies to increase sales and profits for the company, and also works in collaboration with regional operations teams to ensure business objectives are achieved. Prior to moving to Jacksonville, Toomer worked in marketing and management for Winn-Dixie, Denny’s and Starbucks. She has a bachelor’s degree from the University of Phoenix and is currently pursuing an MBA at Jacksonville University.

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HeartMath® Building Personal Resilience™ sessions now offered Building Personal Resilience coaches/mentors Baptist Jacksonville, Metro Square and IS Center Jamie Chiles, BBA, RN, CCRN, nurse navigator, Heart 4 North, 904.202.9450 or jamie.chiles@bmcjax.com

Building Personal Resilience coaches/mentors – Sharon Eddins, Mary Goltz, Jamie Chiles and Tasha Schoppee. Not pictured: Karen Coleman and Katelyn Bryant

Building Personal Resilience is a new HeartMath® program that combines emotional intelligence and biofeedback technology to restore balance and reduce stress. Emotional intelligence is the ability to have a self-awareness of emotions, both in you and others, so that you can modify your responses for improved communication, adapt to changing circumstances and reduce your stress. Benefits include increased resilience, vitality and wellbeing; improved sleep; mental clarity for decision-making; emotional awareness and sensitivity; ability to maintain composure in challenging situations; and ability to communicate effectively. This program, which replaces the Revitalizing Self Care™ Workshops, provides one-on-one coaching/mentoring, as well as coaching/mentoring sessions for teams. It includes one to four 30-minute sessions using HeartMath techniques and biofeedback technology. To learn more, contact a Building Personal Resilience coaches/mentor at a location near you.

Baptist Jacksonville and Baptist Beaches Tasha Schoppee, MSN, RN, CPHN, Palliative Care Program coordinator, 904.202.3409 or tasha.schoppee@bmcjax.com Baptist Jacksonville and Baptist Clay Karen Coleman, senior consultant, Employee Health and Corporate Wellness, 904.202.1814 or karen.coleman@bmcjax.com Wolfson Children’s Hospital Sharon Eddins, MDiv, BCC, senior chaplain, 904.202.2061 or sharon.eddins@bmcjax.com Baptist South Katelyn Bryant, ARNP, Labor and Delivery, Baptist South, 904.271.6820 or katelyn.bryant@bmcjax.com Baptist Nassau Mary Goltz, BSN, RN, Medical/ Surgical Unit, Baptist Nassau, 904.321.3741 or mary.goltz2@bmcjax.com

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2015 Spirit of Magnet™ awards The Spirit of Magnet awards recognize nurses and physicians who exemplify Magnet characteristics in the following categories: n Quality, evidence-based patient care n Teaching/sharing knowledge n Professional collaboration n Compassionate care All nominees will be invited guests to the Spirit of Magnet Year in Review celebration on June 11 when the winners will be announced. Winners will also be featured in the July issue of the Care Connection.

Spirit of Magnet Nursing Excellence Award nominations accepted April 20 – May 20 Winners will be selected in each of the four Magnet categories above for each hospital, Home Health Care and Baptist Clay. A 2015 Nurse of the Year also will be selected for each location from among the winners of the four Magnet categories. Who can nominate a nurse? Any staff member or physician. How do I nominate a nurse? Nominations must be made online. Check the Highlights section of intranet home page for the nomination form.

Reminder: Spirit of Magnet Physician Award nominations accepted until April 15 Any clinical, nonphysician team member may nominate any active physician. Nominations must be made online and may not be made anonymously. Check the Highlights section of the intranet home page for the nomination form.

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Our 2014 Nurses of the Year – Tai Ashby, Wolfson Children’s Hospital; Jason Alicea, Baptist Clay; Katherine Pickett, Baptist Nassau (now at Baptist Clay); Amanda Kolletar, Baptist Home Health; Jenna Grider, Baptist Beaches; April McNally, Baptist Jacksonville; and Melissa Kremser, Baptist South

Magnet™ Poster Contest deadline is Friday, May 1 Team members are invited to express how they display Magnet in their work areas by submitting entries to the Magnet Poster Contest. Winning posters will be displayed in our facilities, on the intranet and during our next Magnet site visit. You can submit entries individually or as groups, and you may submit multiple entries. Judging will take place during Nurses’ Week and Health Care Week in May. For contest rules and more information, visit the “We are Magnet” section of the intranet .


Get your Jaguars season tickets via payroll deduction Baptist Health team members have the opportunity to purchase Jacksonville Jaguars season tickets and payroll deduct the cost beginning with the May 29 paycheck and finishing with the Dec. 24 paycheck. Your season tickets will include benefits such as JAGS365 membership events, Jaguars rewards and Teal Deals, worth more than $3,000 in savings. This is the lowest price available for season tickets! Just follow the steps:

1 2 3

Go to the Discounts page in the Employee Experience section of the intranet to review the Baptist Health season-tickets pricing map. If you are renewing your season tickets and want to use payroll deduction, check the renewal deadline on your invoice. Call Brad Fain at the Jaguars ticket sales office at 904.633.6534. Identify yourself as a Baptist Health employee and mention the offer code: BAPTIST. You will need to provide your name, employee ID number and the seating area you want to purchase. The Jaguars will create an account and assign your Jaguars ID, which you need to complete the transaction. Download the payroll deduction authorization form from the Discounts page in the Employee Experience section of the intranet . After completing the form, send it to the Baptist Health Payroll Department, Howard Building, Suite 414. The form must be received by May 1. Payments will begin with the May 29 paycheck and continue for 16 payments.

Remember, the deadline to complete these steps is May 1 at 5 pm. If you have any questions regarding the Jaguars ticket offer, contact Brad Fain at 904.633.6534 or fainb@jaguars.nfl.com . If you have any questions regarding payroll deduction, please contact Payroll at 904.202.2800.

discount championship tickets THE PLAYERS Championship is again offering Baptist Health team members special ticket prices for the annual event at TPC Sawgrass in Ponte Vedra Beach. Purchase single-day grounds tickets for $45 each, and $25 will be donated back to us through the “Chip in for Youth” program. This price is good for any of the tournament rounds, Tuesday, May 5 through Sunday, May 10, and there is no limit to the number of tickets you can buy. Grounds admission is FREE to kids (age 18 and under) with a properly ticketed adult. Wolfson Children’s Hospital will be Charity of the Day on May 7. When purchasing tickets, be sure to enter the code: BAPTIST, using all capital letters. For more information and to purchase tickets, visit chipinforyouth.com .

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Do you have a clinical question you want to research? We’ve added ClinicalKey to our electronic medical library substantially increasing your access to peer-reviewed journals and other primary source documents for research and evidencebased practice. ClinicalKey, which replaces MDConsult, is a search engine that increases our collection of publications by 600 journals and quadruples the number of ebooks available. Clinicians can now access more than 7,000 journals and 1,000 ebooks from any Baptist Health computer, or from the internet if they set up an account. ClinicalKey also includes a clinical guidelines database, drug monographs, 17,000 procedure videos, a database of two million images and a point-of-care resource called First Consult, which is also available as a mobile app for Apple products. ClinicalKey users at Baptist Health can also set up a personal account, which will enable you to save articles and books, create presentations for exportation into PowerPoint, save searches, create journal accounts for favorite resources, and access all of these resources from any smart phone, tablet or personal computer. In February, ClinicalKey mobile tours were conducted at Baptist Jacksonville, Baptist South and Baptist Beaches to introduce clinicians to this new resource and assist them with setting up personal accounts. The events were well attended, with more than 100 people registering

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Nurses from Baptist South watch a demonstration of ClinicalKey during a recent mobile tour of the new resource now available in Baptist Health’s electronic library.

for personal accounts. Mobile tours are now being planned for Baptist Nassau and night-shift times at Baptist Jacksonville and Wolfson Children’s Hospital. There are several ways you can access ClinicalKey: n From the physician portal, on the main page or the Health Science Library page n From the intranet , on the Virtual Health Science Library page n On the internet, go to clinicalkey.com For questions or to request a personal account, contact Carrie Driggers Adams, MA, LIS, AHIP, Baptist Health senior consultant for Health Science Libraries, at 904.202.1331 or carrie.driggers-adams@bmcjax.com


Contest shows value of 5S to reorganize work spaces Earlier this year, the Emerging Leaders Class of 2015 completed its 5S contest as part of their Lean/Six Sigma Green Belt training. Taught by Operational Performance Improvement (OPI) team members, the 5S Lean Approach involves identifying and sorting out unnecessary waste in work areas and using visual tools to improve quality, productivity and safety. After learning these principles, the Emerging Leaders applied what they had learned to their work areas, taking before and after photos of their projects for the contest. Congratulations to Jessica DeRonde, Human Resources business partner, Baptist Beaches, who won first place for the work that she and the Human Resources team completed, sorting and straightening their closets and cabinets and standardizing where supplies are kept. The project has saved them time by moving items closer to where they are used and has saved money because team members no longer orders supplies that are already on hand. “We really put the principles of 5S to the test,” she said. “Not only have we reduced waste, but we have also seen improvement in our processes. We are confident that the fruits of our labor will help us sustain this change.” Christine Sewbaluck, Patient Financial Services representative, Baptist Primary Care Central Business Office, tackled a storage room, throwing away broken equipment, placing similar items together and labeling shelves. “My co-workers were a bit skeptical at first, but once the project was completed, it was clear that finding supplies was much easier,” she

said. “Trying to maintain the 5S principles and keep it orderly is a bit difficult when there are so many employees visiting the supply room, but it is worth the effort.” Robert Thigpen, Patient Access Services representative, Outpatient Center, Baptist Jacksonville, tackled a cramped supply room that is shared by several departments. In the cabinets, he grouped similar items according to which department uses them; placed cleaning supplies and personal protective equipment in their own cabinet; and labeled the shelves. He also organized the counter and space underneath, clearing out clutter and arranging items in a more functional order. “The area functions optimally now and team members are keeping it organized,” he said. “It’s nice to know that a 5S project doesn’t have to be complicated to be a success.” The two other Emerging Leaders who participated in the contest were Vicky Bilyard, lead CT technologist at Baptist Beaches, and Nola Lanham, RN, medical/surgical educator at Baptist South. To learn more about 5S or Lean/ Six Sigma, visit the OPI Department page under Support Departments on the intranet .

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Baptist Health Calendar SATURDAY, APRIL 11

THURSDAY, MAY 14

Juvenile Diabetes Research Foundation Walk to Cure Diabetes Jacksonville Fairgrounds Check-in at 8 am. Walk begins at 9 am. Join our “Cure Crew” team. Go to JDRF.org , scroll to “walk to cure diabetes” and follow the prompts.

WEDNESDAY, APRIL 22 JOIN US FOR A FREE

lunch

learn Co-sponsored by

2 01 5

Lunch and Learn: Parkinson’s Disease and Essential Tremors WJCT Studio, 100 Festival Park Ave., 11:30 am to 1 pm, free

With Brad Wallace, MD, PhD, Lyerly Neurosurgery and Zhigao Huang, MD, PhD, Baptist Neurology. Learn about advanced treatments for Parkinson’s disease and essential tremors, including minimally invasive, robotic-assisted deep brain surgery.

TUESDAY, APRIL 28 Florence Nightingale Dinner University of North Florida, University Center 6 – 8 pm Cost is $25 and includes dinner. “A Woman of Words: Florence Nightingales’ Life and Works,” presented by Natasha McEnroe, director of the Florence Nightingale Museum, will explore how Nightingale’s personal letters shed light on the world’s best-known nurse. Co-sponsored by Baptist Health and the Brooks College of Health, University of North Florida. Register at nightingaledinner.eventbrite.com .

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Health Care Night at the Jacksonville Suns Baseball Game Bragan Field In honor of Nurses Week and Health Care Week, Baptist Health team members are eligible for up to two free tickets. Show your Baptist ID at the Suns Box Office. You can also purchase up to two additional tickets at half price on a first-come, first-served basis. Office hours are 9 am – 5 pm and until 8 pm on game nights.

MAY 14 – 16 26th Annual Wolfson Children’s Hospital Bass Tournament Palatka City Docks This second-largest bass tournament in the nation has contributed more than $2 million to Wolfson Children’s Hospital. This year’s tournament supports the Wolfson Children’s Diabetes and Endocrinology Center. For more information, to register or to purchase tickets for the boat drawing, visit wolfsonbasstournament.com .

APRIL HEALTH CARE OBSERVANCES Autism Awareness Month Occupational Therapy Month 5 – 11

Patient Access Services Week

6 – 10 Cancer Registrars Week 12 Radiologic and Imaging Nurses Day 12 – 18 Health Care Volunteer Week 16 National Health Care Decisions Day 19 – 25 Medical Laboratory Professionals Week 19 – 25 Neurodiagnostic Week


PAS team serves more than a half-million patients each year April 5 – 11 is National Patient Access Services Week, a great opportunity to recognize our PAS team members for their contributions to our mission. Jill Hillis, director of PAS, said, “I’m proud of the high quality of support the PAS team provides for all inpatient and outpatient visits to our facilities and invite all team members to express their appreciation to the PAS team.”

“In fiscal year 2014, the Revenue Cycle team collected more than $1 billion and PAS shared in that accomplishment by entering accurate information for billing and collecting more than $5 million at the point of service,” said Eileen Henderlite, vice president of Revenue Cycle.

The PAS team has 330 people in more than 50 registration areas and also provides support for the revenue cycle, the EMR and clinical teams. As the first team members to interact with many of our patients, they serve an important role in providing an excellent patient experience.

633,888 accounts registered

Integration

Safety

Excellence

Interesting PAS statistics for 2014 210,577 appointments scheduled 289,453 calls answered in less than 30 seconds 156,000 tasks completed for EMR as a result of clinical requests

Lab Rad Go-Live April 2015

On Saturday, April 11, all Baptist Health sites will simultaneously upgrade our Laboratory and Radiology Information Systems. This will improve access to clinical information and promote safer patient care processes and practices through bar code based positive patient identification (PPID). Our patients will benefit from guaranteed correct lab results and faster results reporting. It’s a full replacement of what we have today and touches practically all clinical areas. It includes: n

Integration of radiology and laboratory into the Cerner Millennium based EMR.

n

Bar code based PPID for lab specimens, blood transfusions (excluding areas where anesthesiologists transfuse blood), and anatomic pathology specimens (including voice recognition of dictation).

Outpatient departments are also included: n Bar coded PPID will be used in all outpatient locations that register patients in Wilma and store their clinical information in the EMR. n

Laboratory and radiology reports will continue to flow through the patient portal.

n

All systems that receive lab results and radiology reports today will continue to do so.

Your support team: n Super users in your department are your frontline support. n

Technical support teams will be stationed in command centers at all hospitals and will be available for two weeks post go-live.

More information can be found on the intranet .

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New system education role for Nancy Ewing

Hospital Days in Tallahassee

Nancy Ewing, DNP-C, MSN, PNP, NE-BC, has assumed a new role at Baptist Health as system program manager for Residencies and Immersion Programs in Nursing. In this role, she oversees the execution of new graduate nursing residencies and specialty-focused immersion programs to meet our growing need for effectively trained, competent and engaged nurses. She reports to Peggy McCartt, PhD, ARNP, system director for Professional Practice. She is located in Pavilion 5 in the Continuing Education area. Ewing has served in many different roles since joining Wolfson Children’s Hospital in 1983, including director of Nursing since 2004. She has a Master of Science in Nursing from the University of Florida and is a candidate for a Doctor of Nursing Practice degree from the University of North Florida.

These Baptist Health team members took part in Hospital Days, March 9 – 10, at the State Capitol in Tallahassee. This annual Florida Hospital Association event provides the opportunity for health care leaders from around the state to gather during the Legislative Session to hear the latest news on state advocacy initiatives and engage in discussion with legislators about issues that concern patients and health care team members.

Veronica Scott-Fulton, vice president, Patient Care Services, Wolfson Children’s Hospital; Hugh Greene, president and CEO; Jessica Frick, RN, of Baptist Beaches, who serves as president of American Association of Critical Care Nurses (AACN), Northeast Florida Chapter; and Amadae Arevalo, RN, of Baptist Beaches, who serves as treasurer of the AACN Northeast Florida Chapter.

Paul Singletary retires after 26 years Best wishes to Paul Singletary, system director of Plant Facilities, who retired on March 27 after 26 years of service. Singletary joined Baptist in 1988 as associate director of Plant Facilities after almost 10 years as a contractor. He was promoted to director a short time later. During his tenure, Baptist Health has grown from one campus to five with more than 2.25-million-square feet of new space being constructed at a total cost of $770 million. His contributions also include an extremely efficient Plant Operations team and process with an energy management program that has continued to improve and reduce energy usage since 1991. However, one of his favorite accomplishments has been leading the Wolfson Children’s Hospital Bass Tournament, which was started by Plant Facilities 25 years ago and has raised more than $2 million to date. (See related item on page 16.) Singletary said, “I have absolutely loved every minute of the ride. Baptist has provided extreme challenges and personal rewards, plus the opportunity to work with some of the greatest people imaginable.”

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MHA students excel in national case competition In February, Andy Koenig, physical therapist for Baptist Beaches and Kelly Pray, Community Health coordinator for the THE PLAYERS Center for Child Health at Wolfson Children’s Hospital, were part of a three-person team that represented the University of North Florida’s Master of Health Administration (MHA) program at the University of Alabama – Birmingham’s 2015 Case Competition. During this competition, MHA teams from throughout the U.S. and Canada developed a proposal to meet a health care administration challenge and presented it to a panel of judges in several different rounds. The UNF team advanced to the semi-finalist round, surpassing many nationally known teams. The were the top-finishing team from Florida.

Pictured here with their semi-finalist awards are Koenig (left) and Pray (right) with their third case study team member Ryan Calhoun.

New stroke-certified nurses

Kim Hurse named Imaging director

Congratulations to the following nurses who, in February, passed the exam associated with the Stroke Certified Nurse (SCRN) credential. They took the exam at Baptist Beaches, which is now designated as an official testing site by the American Board of Neuroscience Nursing.

Kim Hurse, MBA-C, CRA, BS, RT, has been named director of Imaging for Baptist South and Wolfson Children’s Hospital. Hurse began her career as a radiologic technologist and later became a cardiovascular technologist. She has held leadership positions in imaging facilities for the past 20 years, including program director for a school of radiologic technology. She joined Baptist Health in April 2003, as manager of Imaging for nuclear medicine, ultrasound and the Breast Center at Baptist Jacksonville. She was instrumental in setting up the Imaging department at Baptist South when it opened in 2005, as well as the Imaging department at Baptist Clay.

Baptist Beaches: Krista Beutel, Javed Caprietta, Staci Deck, Jessica Frick, Jenna Grider, Sean Lynch and Andrew Strange Baptist Jacksonville: Arlene Boudreaux, Catherine Leen, Johnathan McCormick, Shewta Patel, Pearl Rigby and Tami Thompson With primary stroke centers in most of our hospitals and our Stroke and Cerebrovascular Center at Baptist Jacksonville, our focus on excellent stroke care includes a systemwide effort to support nurses who would like to achieve this credential. For more information, contact Mindy Grall at 904.202.0559 or mindy.grall@bmcjax.com .

Hurse has a Bachelor of Science in Health Sciences/Public Health. She is certified radiology administrator, and a Six Sigma Green Belt.

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Integration

PhysicianIntegration Attention Baptist Jacksonville and Wolfson Children’s Hospital team members Do you need a same-day appointment for an acute condition? If so, Baptist Internal and Family Medicine, Suite 1400, of the Baptist Medical Pavilion, offers sameday appointments for Baptist Health team members who have acute conditions and need immediate access. The physicians are: Joseph Czerkawski, MD, Sharon Reinertsen, MD, Eric Rosemund, MD, and Alejandro Traveria, MD. For an appointment, call 904.396.0000.

Welcome new psychologists JoAnn Hoza, PhD Baptist Behavioral Health, Aetna Building Dr. Hoza completed her Master of Science in Psychology at San Diego State University in San Diego, Calif., and her Doctor of Philosophy at Florida State University in Tallahassee. She works with children and families, and provides psychological testing and psychotherapy. Her office is located in the Aetna Building, 841 Prudential Drive, 10th Floor, Jacksonville, FL 32207. To schedule an appointment with Dr. Hoza, call 904.376.3800. Henry Benson, PhD Baptist Behavioral Health, Howard Medical Building Dr. Benson earned his Master of Arts in Experimental Psychology at Florida Atlantic University in Boca Raton, and his Doctor of Philosophy from Florida

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State University in Tallahassee. He works with adolescents and adults, and provides individual and group psychotherapy. His office is located in the Howard Medical Building, 820 Prudential Drive, Suite 510, Jacksonville, FL 32207. To schedule an appointment, call 904.376.3800.

Welcome new physician Francisco Martinez-Wittinghan, MD, PhD Baptist Primary Care Nocatee (Correction: We apologize for errors made when introducing Dr. Martinez-Wittinghan in last month’s Care Connection.) Dr. Martinez-Wittinghan earned his medical degree from the Colegio Mayor de Nuestra Senora Del Rosario in Bogata, Colombia. He also has a master’s degree and doctoral degree from State University of New York at Stony Brook. Dr. Martinez-Wittinghan completed his residency in family medicine at Southside Hospital – North Shore Long Island Jewish, Bay Shore, NY. He is board certified in family medicine. Baptist Primary Care Nocatee is located at 98 Nocatee Village Drive, Ponte Vedra, FL 32081. To schedule an appointment, call 904.824.1020.

Rama is new AHA president Pamela Rama, MD, of Baptist Heart Specialists, has been named president of the Board of Directors for the First Coast Division of the American Heart Association (AHA). In this role, Dr. Rama will provide leadership, advice and counsel to AHA volunteers and staff as they work


together to achieve community goals centered around cardiovascular education, advocacy issues and generating revenue to support the organization’s research. Her term runs until the end of 2016. “I know first-hand the difference that research, education and advocacy funded by the AHA makes in the lives of countless families,” Dr. Rama said. “As a longtime volunteer, I am excited to partner with them on a deeper level and look forward to doing incredible things for our community.”

Nurse practitioners at Northeast Council of Advanced Practice

Nurse practitioners Laura Bailey, ARNP-BC, Baptist Primary Care Ponte Vedra, Karen, McNeely, DNP, ARNP-BC, Baptist Behavioral Health, and Regina Nolting, DNP, ARNP-BC, Reedy Branch Baymeadows, have been serving in leadership roles for local nurse practitioners in Northeast Florida for some time now. Recently, they were able to connect, exchange ideas and plan for future meetings at an event hosted by Jim Whited, DNP, ARNP-BC, chair of the Northeast Council of Advanced Practice, at Capital Grille. Also present were special guests Rep. Cary Pigman and Rep. Travis Hutson. Pictured are: McNeely, Bailey, Hutson, Whited, Pigman and Nolting.

Team member spotlight Amanda Vanlandingham and Veronica Smith, Front Office, Baptist Primary Care Reedy Branch “Amanda Vanlandingham and Veronica Smith are keenly aware of patients when they come into the office and as such, have sought back-office assistance when a patient’s health does not look stable,” said Paula Peacock, BSN, office manager of the Reedy Branch location. Examples she cited were: an elderly lady who had a heart attack, another elderly woman in respiratory distress, and a gentleman with severe nausea and vomiting who ended up needing IV therapy. “They both take the initiative to make sure patients are clinically stable whenever there is a concern for patient safety.”

Team member spotlight Robin Williams, Property Manager, Baptist Health “Robin Williams went over and above to help the Lyerly Billing Department with the move to Metro Square,” said Barbara Hurlbert, CMPE, director of Revenue Cycle for the Neuroscience Service Line. “She was organized and followed through with every promise to make sure the work was done efficiently. Her customer service skills were shown when she gave us welcome bags that displayed our names, a welcoming message and some candies. She is a shining example of what every Baptist team member should be.”

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Jacksonville

BaptistJacksonville

Shop talk Time to get ready for spring. Check out the Pavilion Carousel Gift Shop for end-ofseason deals on winter apparel. Also, we are giving away hangers in the gift shop. Get them while they last! Cookware Sale May 5 – 6, 6:30 am – 5 pm duPont Auditorium

Melinda Fawbush earns Advanced Genetics Nursing credential Melinda Fawbush, MSN, ARNP, AGN-BC, was recently awarded board certification in Advanced Genetics Nursing by the American Nurses Credentialing Center. To be eligible, a nurse must meet a number of criteria that includes a minimum of 1,500 practice hours in advanced genetics nursing and 30 hours of continuing education in advanced genetics/ genomics during the last three years. Fawbush has been coordinator of the Cancer Risk Assessment and Genetics Testing Program at the Hill Breast Center since 2010. She also served on the Content Expert Panel for this relatively new nursing credential.

Cicely Brooks named to 40 Under 40 list Congratulations to Cicely (CC) Brooks, MSN, RN, C-EFM, nursing director of Perinatal and Pediatric Services at Baptist Jacksonville and Wolfson Children’s Hospital. She was named to the Jacksonville Business Journal’s 40 Under 40 list. The list honors 40 of the city’s up-and-coming leaders who under the age of 40. Brooks will be recognized at a ceremony on April 16 and featured in the April 17 issue of the publication.

Hill Breast Center receives Women’s Choice Award Congratulations to Baptist Jacksonville and the Hill Breast Center for earning the 2015 Women’s Choice Award as one of America’s Best Breast Centers. This award helps women and their families by providing recommendations they can trust when making health care choices. To be eligible for the Women’s Choice Award, a breast center must meet the National Accreditation Program for Breast Centers (NAPBC) standards of the American College of Surgeons. They must also carry the Seal of the American College of Radiologists as a Breast Imaging Center of Excellence, and score above average on the Centers for Medicare and Medicaid Services patient satisfaction measures. “Our mission is to improve the lives of women in our communities,” said Linda Allen, director of Women’s Imaging Services. “We appreciate the recognition and the dedication of all our team members who strive to live that mission every day.”

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Running for breast cancer

Lauren Cranmer, Jessie Bourquin and Angie Kabat

Beth Howard, Lauren Cranmer and Dee Butler

Kudos to these nurses from the Infusion Center who participated in the Gate River Run on March 14 and ran in pink tutus in support of breast cancer research. They called their team “Fifty Shades of Pink.”

Exterior renovations begin at Baptist Jacksonville Plant Facilities and contractor Batson Cook have started on a complete renovation of the original Baptist Medical Center building that is expected to last about a year. The project encompasses both visual and structural improvements for the 60-year-old building, including the following: n

The aging brick façade will be replaced with stucco to update its appearance and bring a more unified look to the campus.

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All windows will be replaced with new, energy-efficient windows that provide more light while reducing the amount of heat that comes through.

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A new roof and drainage system will be installed.

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New plumbing and ventilation systems will be installed.

In memory of Rendy McKnelly Team members at Baptist Jacksonville are mourning the passing of Lourenda “Rendy” McKnelly, a nurse in the Emergency Department who, along with her husband Steve, died tragically in a cabin fire in Western North Carolina on March 16. While on vacation, the couple had been staying at the one-room cabin on Black Mountain near Asheville for about a week when the fire struck early in the morning. Fire officials are still investigating the cause. The McKnellys were described by friends as compassionate, religious people who deeply loved their children and each other. They had four grown children: Kristen, Carrie, Steven Jr. and Kyle.

As work progresses, team members, patients and visitors should not expect to encounter anything more than minor and short-lived rerouting of foot traffic near areas of active construction. For questions or concerns, please contact Construction Director Jim Bloomer at 904.202.1365.

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BaptistBeaches Beaches Distinguished Caregiver

Sandy Kalota and her 8-yearold toy poodle Joey recently joined the Comfort Care Team. Joey has a great temperament and enjoys being around people. When Joey started with training, the trainer recognized that he would be a good therapy dog because he loves visiting with different people and maintains a mild-mannered attitude all the time. Kalota would take Joey to visit her mother when she was sick, and he really helped to take her mind off of her illness, which is the goal of Comfort Care pets at Baptist Beaches. They are currently visiting once a month on Saturdays.

Tim Byrd, RN, Surgical Telemetry Unit Tim Byrd has been recognized by many patients for providing impeccable care with a smile. Some say he has provided the best care they have ever received at any hospital. One family member shared, “Tim exemplified excellent service by keeping us informed and meeting my wife’s every need.” A patient said, “He went out of his way to help me after my surgery, from getting me a burger and fries to making sure I was comfortable. He is a very caring individual.” E

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All Comfort Care animals complete extensive training and testing before they can be certified to visit with patients at the hospital.

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Vicki Anderson and Sunny, her 3-year-old Russian Wolf HoundSmooth Collie mix, have also joined the Comfort Care Team. Sunny was about to be euthanized when Anderson rescued him, and she immediately realized that he had the heart of a therapy dog. He loves interacting with others and providing comfort when they need it most. They will be at the hospital every other Tuesday.

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New Comfort Care pets

R V I C


BaptistNassau Nassau Joint Commission reaccreditation The Joint Commission has informed Baptist Nassau that they have once again achieved accreditation following their recent survey, which took place Feb. 18 – 20. Hospital President Stephen Lee, said, “All of the hard work and follow-through by our team members have paid off. I sincerely appreciate your dedication to our patients and their families, as well as to each other. This facility and the people who work here reflect high values and it shows in all we do each and every day.”

Service Awards On Jan. 23, Baptist Nassau recognized team members with 5-year service anniversary milestones, including one team member with 35 years of service, during an awards ceremony in the Amelia Breezes Café. Congratulations to all of these team members and thank you for your years of service.

35 years of service Connie Barniak with Hospital President Stephen Lee.

15 years of service Not all team members are pictured.

25 years of service Louise Bruland, Deborah Swaringen and Mary Snyder with Hospital President Stephen Lee (center). Not pictured: Traci Medders.

10 years of service Not all team members are pictured.

20 years of service Albertha Whigham, Agnes Bayacal, Linda Chaplin and Jill Norman with Hospital President Stephen Lee (center). Not pictured: Randall Bennett, Dawn Lewis, Sandra Morrison and Kathi Turner.

5 years of service Not all team members are pictured.

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BaptistSouth South Mandarin High Medical Academy The Mandarin High School Medical Academy students finished their rotations at Baptist South in March. The students had a great experience shadowing team members across the hospital in departments such as the Emergency Department, Lab, Patient Access Services, Health Information Management, Imaging, Cardiology and patient care units. These students will sit for the Certified Medical Administrative Assistant exam at the end of April. Many of the students expressed that they feel more confident after being in the hospital and seeing how what they learn in the classroom applied to real-life situations. Many also said that the experience confirmed their desires to pursue a career in health care and helped them narrow

down what they would like to study in college. A special thank-you goes to all of the departments and units who hosted the students and to the team members who took the time to mentor them.

Safe Sitter class The next Safe Sitter class will be offered at Baptist South on Saturday, May 30, from 8:30 am – 2:30 pm. The class is for students, age 11-14, who want to learn how to be successful, safe babysitters. Training includes first aid, behavior advice, choking rescue techniques for infants and children, injury prevention and management, safety for the sitter, and babysitting as a business. The fee is $45 and includes lunch and a training manual. To register, call 904.202. CARE (2273).

BaptistClay Clay Teddy bear donation

Clay County Fair

Baptist Clay extends thanks to students from the Algebra II classes at Fleming Island High School for recently donating several dozen teddy bears to the Wolfson Children’s Emergency Center. Team members will give the bears to children who are frightened or in pain and in need of a comfort companion.

Baptist Clay will again be a major sponsor of the Clay County Fair, scheduled for April 2 – 11 in Green Cove Springs. This year, Baptist Clay Day will be Saturday, April 11. Baptist Clay team members will represent the campus at a booth, and Wolfie, the mascot of Wolfson Children’s Hospital, will make an appearance. For more information about the fair, visit claycountyfair.org .

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Wolfson

Wo l f s o n

NFL coach visits young cancer patients

New York Giants Coach Tom Coughlin and his wife Judy were in town on March 20 for his annual Jay Fund Wine Tasting Gala and stopped by Weaver 4 to bring gifts and words of encouragement to our patients battling cancer. Coughlin founded the Jay Fund 20 years ago, during his tenure with the Jacksonville Jaguars, to help families with the financial and emotional burdens associated with childhood cancer. To date, the fund has raised more than $1.5 million to help families with children receiving care in our region. In addition to T-shirts, coloring books and New York Giants souvenirs, Coach Coughlin also gave the nine children he visited an autographed photo.

DID YOU KNOW

April is National Distracted Driving Awareness Month Did you know that the number one killer of teenagers in America is not drugs, guns or smoking but car crashes? Alisha Pennington of THE PLAYERS Center for Child Health at Wolfson Children’s Hospital has been educating teenage drivers in Jacksonville about the dangers of driving while distracted with the Countdown 2: Drive promotion. Through Safe Kids of Northeast Florida, THE PLAYERS Center staff is helping parents and teens, ages 13 and 14, come together to talk about key safety issues teens face both now as passengers and when they are old enough to drive. The parents and teens negotiate rules, rewards and consequences to build the trust and respect necessary for safe behavior. THE PLAYERS Center has already taught a total of nine sessions at five schools, and has plans for more classes, along with using Twitter, @THEPLAYERSCtr, to increase awareness. For more information, contact Pennington at 904.202.4302 or alisha.pennington@bmcjax.com .

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In 2014, Wolfson Children Hospital invested $5.2 million to improve child health in our community.

April2015 27


Baptist to partner with Jewish Community Alliance This month, Baptist Health is launching a partnership with the Jewish Community Alliance on San Jose Boulevard to help the JCA community feel better and live well. Called the Baptist JCA Wellness Connexion, the program includes an onsite wellness coach, provided by Baptist Health, to guide members in achieving their wellness goals. The program also includes access to an online wellness assessment, health screenings and classes, physician chats, and the opportunity to be connected with medical providers in our network. We look forward to sharing more details about this new partnership very soon.

Classifieds AUTOMOTIVE

22-inch rims – Set of 4, black & chrome rims with tires. Paid $1,600, asking $1,000. Great condition. Pictures available. Call or text 904.440.5880. 2007 Red Yamaha FZ6 (600) – Low mileage/garage kept. $3,200 OBO. Call Tony, 904.285.1762.

FURNITURE

Black armoire – 2 pieces. Top portion holds TV and bottom for storage. Good condition, $150 OBO. Call or text Tami 904.773.3721. Will send pics. Wicker patio set – Cream-colored love seat & chair. Red cushions & red floral area rug. Asking $125 for all. Will send pics. Call or text Tami 904.773.3721.

FOR RENT

Baymeadows area – Remodeled 2 BR, 2 BA, condo, 2nd Fl, poolside balcony, appl washer/dryer. $925/Mo. DepositBackground check req. Call John, 904.994.5156.

MISCELLANEOUS

To the person whose badge I found and turned in – You are welcome and reading your ad made my day too. Thank you for being so thoughtful!

Troy-Bilt Rototiller – Purchased last year at Lowe’s. Used once on small garden. Pd $300, asking $200. Call or text Tami, 904.773.3721.

Digital Care Connection Care Connection is available online. Issues can be found on the intranet by clicking on Life at Baptist.

Submit a Classified Ad Next deadline: April 10, 2015 Select the Life at Baptist tab and then Submit Classifieds online.

Janome Magnolia sewing machine – Like new. Comes with rolling case and accessory bag. $250. Call Linda, 699.3113. Sanita clog – Size 40 Euro, size 9/9.5 US, Only worn one time. Still in box. Brand new, dark silver and glittery. Selling for $80, original was $120. funtina2003@yahoo.com

VESTEX UNIFORMS

2 pair Vestex scrub pants – Brand new! Unisex, traditional fit, SKU-VT 404 RB Size large; $15 apiece, 904.655.5964.

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Needed! – Size large scrub tops, any style, or maternity tops. I can borrow until July or buy from you. Email me: elise.hallsten@gmail.com .

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Needed! – Any unwanted wine/ACP scrub tops in any size as maternity top. Please call if you have any. Thanks in advance! Christie 904.445.8732.

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WANTED

New employee looking to buy inexpensive home. East of the St. Johns River. Fixer upper ok. Pre-approved for loan up to $60,000. Call 315.868.4921.

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Guidelines

Ads are accepted only from Baptist Health team members, physicians and volunteers. Ads cannot be placed for any kind of business or service. Ad text is limited to 150 characters. Be sure that your ad text includes only personal contact information. (no work phone numbers and emails) Do not use ALL CAPS, italics or bold font in ad text. A list of abbreviations to be used is available on the intranet. Realtors’ phone numbers and websites cannot be used. Ad submissions and changes will not be taken over the phone.

Goods advertised are sold by individual team members. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.


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