August2014
Care Connection
Creating a wellness community beyond our walls
Introducing Good for You!
A new program designed to engage community members in managing their health Promoting good health has always been fundamental to our mission at Baptist Health. Now, as part of our Changing Health Care for Good brand platform, we are taking the next step in partnering with our community to enhance their health & wellness by launching an ongoing initiative called Good for You. patient BEFORE
Preparing Treatment Recovering
AFTER
Well
Researching
Evaluating
Maintaining
“I want to meet my health and wellness goals”
“Help me find the right health care resources”
“How does my health status compare now?
“Camaraderie makes it easier to stick to my care plan.”
The future of health care is based on a new age of educated, empowered and engaged patients. When patients are in our care, there are many ways we seek to increase their health education and engagement. But what about the people in our community who aren’t patients very often, or who don’t have a primary care relationship? How can we develop relationships with these individuals on an ongoing basis to help them achieve their health and wellness goals – so that when they do need health care, they turn to us first?
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That’s what Good for You was created to do – provide a 365-day-a-year resource that helps promote good health, and connects interested individuals to our events, information, services, physicians, as well as to one another, to engage them in managing their health. The “home base”of the Good for You program is baptistgoodforyou.com , a health and wellness blog. This mobile-friendly web site is dedicated to wellness topics, with links to our Baptist website so that if anyone wants to connect with our physicians, services, programs, or our in-depth health library, it’s only a click away.
For our physicians and health care professionals, the Good for You blog is a new way of sharing their expertise with the community. As the current literature says, finding new ways of delivering health information is a critical component of engaging consumers in managing their health. Health care systems increasingly want to be partners in the decisionmaking processes that consumers apply in their everyday lives, so they can provide information and guidance when they need it.
Good for You is a new health and wellness community created by Baptist Health to help people throughout our community make wellness an easier part of their everyday lives.
Focused on women first Because the majority of health care decisionmakers are women, Good for You is launching at Speaking of Women’s Health on August 23 with content focused on the health needs of women age 40 and better. This is a time of life when health risks are on the rise and health education and disease prevention strategies are key. During and after the Speaking of Women’s Health event, attendees and interested community members are being encouraged to become Good for You members, which entitles them to a host of members-only benefits, including discounts on special Good for You events and other offers. If members need help finding Baptist Health resources for any health-related need, they can call a special line, 202-GOOD. These calls will be managed by Kym Dunton, RN, Coordinator of Women’s Health, who will connect people to the information and resources they need. Because women typically are the “Chief Health Officers”of their families, we believe these care coordination opportunities will extend beyond traditional women’s services, encompassing services for the whole family.
Cover (left to right): Cindy Anderson, Director, Brand & Marketing, Cynthia Anderson, MD, Baptist Radiation Oncology and Kym Dunton, RN, BA, IBCLC Coordinator, Women’s Health
Includes: Online health & wellness content created by local experts. Good for You blog articles cut through the confusion to offer reliable health and wellness insights from our clinical experts. The information is quick to absorb, easy to act on, and fun to share. Fun & informative events and experiences. Good for You get-togethers offer a healthy dose of inspiration, allowing attendees to connect with some of Baptist Health’s most passionate physicians and health care professionals – and each other. Connect with others with similar health needs or interests. We are providing members the opportunity to interact online as well as in person, to build a sense of camaraderie into managing their health.
If you have friends or family members who want to eat healthier, quit smoking, prevent diabetes, or be inspired by local medical experts, encourage them to consider becoming a Good for You member today! Simply send them to baptistgoodforyou.com .
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Congratulations to 2014’s Emerging Leaders
A group of 23 Baptist team members are proud graduates of the Emerging Leaders program, a year-long course designed to build leadership skills among high-potential employees who are not in management positions. Emerging Leaders participate in class exercises, discussions and lectures and put their leadership skills to work by tackling tough corporate projects and improving existing processes. This year’s class focused on five key initiatives: n
Enhancing inpatient flow at Wolfson Children’s Hospital;
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Increasing inpatient satisfaction at Baptist South using itineraries;
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Decreasing the number of times primary care offices receive information on the wrong patient;
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Improving the Information Services project intake process (TSR); and
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Designing and managing the rollout of new uniforms to more than 6,000 employees across our health system.
For the first time, Emerging Leaders were trained and certified to become Lean/Six Sigma Green Belts, process improvement methods
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which help organizations reduce waste and unnecessary costs while maintaining exceptional customer service. “These graduates will incorporate these tools into our daily work to continuously increase efficiency, quality, satisfaction and financial performance, which is critical in today’s environment,” explained Jarret Dreicer, director of Operational Performance Improvement. This year’s group was the 10th graduating class. “With the 2014 class we have had 217 graduates and 74 of those are nurses. Nearly half of graduates have been promoted to leadership positions or higher pay grades,” said Barbara Mollitt, RN, Leadership Development consultant. The Emerging Leaders class is open to any team member who has been full time for at least two years, is in good standing, and has received a High/High or High/Solid rating on their last performance evaluation. With their manager and director’s approval, candidates complete an application and essay and are interviewed by a team from the current Emerging Leaders class. Interested team members can find more information about Emerging Leaders on the employee intranet.
Scrub donation drive helps countries in need Baptist Health team members are stepping up and making a difference for countries in need by donating nearly 800 pounds of their gently used scrubs. Items are still being collected at each hospital through Sept. 5. “We’ve had a great turnout for the scrub donation drive,” said Dawn Smith, MSN, RN, an assistant nurse manager at Baptist Beaches and co-chair of the Caring Council, which initiated the donation drive. “I believe this is a ‘pay it forward’ act and is in perfect alignment with Baptist Health’s core values of caring and community. Baptist was generous enough to supply us with new uniforms and now we have the opportunity to put our former uniforms to good use.” The scrubs will be sent to Global Links and used by medical providers in third-world countries in the Caribbean and Latin America. Global Links accepts all men’s and women’s scrubs, as long as they don’t have personal names embroidered on them. (Institutional names are acceptable.) Scrubs must be clean and in good condition with no rips or stains. For more information about where to donate at your location, contact your scrub donation champion. Be sure to show your nurse manager the scrubs you are donating to have your name recorded for a 10 percent discount voucher on a future Vestex order. Donation champions are: Baptist Beaches: Amanda Kellermeier Baptist Clay: Chelsea Jernigan Baptist Jacksonville: Greg Garcia Metro: Fettie Blackwell Baptist Nassau: Kate Dickey Baptist South: Patty Magee Wolfson Chrildren’s: Lisa Teel, Mollie O’Neill and Bridget Leblanc
Dawn Smith, RN, assistant nurse manager, Recovery Services, left, and Ashley Beck, RN, Recovery Services, are impressed by the number of uniforms team members are donating to Global Links.
Online uniform store open for business The first online store is now open to order additional Vestex protective uniforms. This online store is dedicated to Baptist team members and reflects discounted pricing when compared to the Vestex general public store. You can access the store at www.baptisthospitaluniforms.com . You will need to register for an account and you will also be asked to identify your color designation group. If you have any difficulty accessing the site or setting up an account, please email service@vestagen.com . If you experience access issues, you should be able to immediately resolve them by accessing the site from your home computer or a mobile device that is not connected through our secure network. Please send details about access issues to service@vestagen.com . The Vestagen team is interested in your feedback. Soon, you will also be able to order garments through a special Baptist site being developed by allheart.com , the largest online scrub store in the country. This site will carry additional products, like shoes and accessories. In addition, allheart will launch a line of products made with Vestex protective fabric. These products are approved as part of our uniform policy and will offer you additional style options.
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Information Services
Social engineering – “How may I help you, Mr. Thief?” Don’t fall victim to callers or emails trying to get Baptist Health information Did you know some data thieves use the tried-and-true method of personal contact to try to steal information? Called social engineering, it is a common method of attack because it is not technically difficult and preys on our basic human behavior to be nice. Below are some common types of social engineering to look out for: n Impersonation - an attacker pretending n Shoulder surfing to be an actual employee, or someone this refers to any direct providing a service, such as an equipment observation of sensitive N IO AT repairman asking for help to access a information, such as M R FO building or logging into a workstation. observing someone IN keying in a PIN or n Pulling rank - the attacker pretending to be password, information someone in a position of authority within the that is displayed on computer organization, such as saying he or she is the monitors, or personnel forms left CFO or the CFO’s executive assistant and on a desk with social security needs your help quickly. numbers exposed. n Conformity - the attacker attempts to convince the person that everyone else If you have any questions or suspect has performed the action requested or a possible scam, please contact the management has approved it, such as Information Services Security department asking for your password and saying via the Service Desk at 202.7565 or everyone else has provided theirs. servicedesk@bmcjax.com
Upgrade to Windows 7 underway You may have heard in the news recently about Microsoft’s decision to end support of its 13-year-old operating system, Windows XP. What does this mean to you and our organization? Without continued security updates from Microsoft, computers running Windows XP may become unstable (i.e., vulnerable to cyber-attacks from hackers) and will eventually no longer perform as a secure channel for our communications. Proactively, Baptist Health is upgrading our XP operating system to Windows 7. This will ensure we maintain safe and secure communications. Under the leadership of Kevin Porter, director, Technology Services, Information Services (IS) staff will assess your department’s computer needs and develop a timeline for upgrades to Windows 7. Specific details are coming soon.
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Secure texting is coming soon Texting is quickly becoming the preferred communication method for direct, quick, informal messages, and can be less disruptive than phone calls or emails. The challenge for health care organizations is to use texting in a secure way that won’t compromise patient information. After reviewing many options, physicians and clinicians at Baptist Health have selected a secure texting solution, Imprivata’s Cortext, based on its convenience, security and HIPAA compliance. Baptist Health currently uses Imprivata’s single sign-on in our patient care areas, enabling care providers to log in and out using their badge (Tap In–Tap Out). The integration of Cortext secure texting with Tap In–Tap Out will give clinicians access to secure messaging via the existing Quick Launch bar. Cortext is easy to use and administer, and offers a robust set of features and enhanced functionality beyond just texting in a secure network. Stay tuned for more information coming soon! Key Features n Notifies users of pending text messages n
Message stats and read receipts
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Users can flag favorites and create their own care team groups
One of our goals for enhancing care coordination for our patients is to provide a summary of care to help make each transition of care smoother. This requires the use of Continuity of Care Documents (CCDs). As we build toward exchanging CCDs electronically with providers inside and outside of Baptist, we will initially need to print out the transition of Care Summary on paper (see chart at right). It is important to reinforce security of this personal health information we are putting in the patient’s hands.
w ne
Transition of care summary Summary of Care (two parts)
Transition of Care Summary
Discharge Summary
Referral summary — belongs to provider
Discharge instructions — belongs to patient
Nurse gives to patient with instructions, “take this to your follow-up doctor’s appointment”
Automated “push” to patient portal nightly — required within 36 hours of discharge
The Clinical Summary currently printed by the nurse at discharge will be replaced by the Transition of Care Summary, which is intended for the patient to give to the physician at their follow-up appointment.
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Keeping connected with Clairvia
Clairvia is the staffing, scheduling and acuity system being used on inpatient units at Baptist Jacksonville, Nassau, South, Beaches and Wolfson Children’s. Emergency centers (including Clay) will start using Clairvia in December 2014. Clairvia is a web-based program that allows clinical staff access anytime at www.MyBHschedule.com . This means that by using a computer connected to the Internet, employees are able to submit schedule requests, participate in team scheduling, sign up for open shifts, swap shifts with other team members, and view their current and future schedules.
ShiftAlert helps manage the unexpected A new feature, ShiftAlert, was added to Clairvia in July. It enables the whole team to participate in scheduling for fluctuation in patient census and acuity. In the past, filling immediate need
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nursing assignments due to an unexpectedly high fluctuation in patient demand has meant the time-consuming effort of locating a list of eligible staff, calling them on the phone, leaving messages and waiting for return calls. With ShiftAlert, widespread alerts are transmitted electronically to team members within seconds via SMS text, email and interactive voice response (IVR). Since alerts are broadcast through three different avenues, managers are assured that the messages are accessible at any time of the day or night. In today’s health care environment, rapid communication and information availability
are critical in helping hospitals and caregivers make the best decisions. ShiftAlert ensures that nurses are quickly aware of pressing staffing needs and can respond in time for managers to make optimal staffing choices. Detailed reporting allows managers to monitor alert distribution, and assignment acceptance or rejection.
Attention nursing staff: Please set up your ShiftAlert preferences so you will receive staffing needs messages via the method(s) you choose. Visit the intranet homepage for details.
Learn more about Clairvia Clinicians can visit the Clairvia intranet pages located in Clinical Care for detailed information, including: n Timeline – dates for each stage of the six-week schedule cycle (submission of
schedule requests, review by nurse manager, publication, swapping shifts with co-workers and picking up shifts) n
Clairvia Blasts – FAQs and specific instructions for the current phase of the schedule cycle
n
Training documents – provided as a refresher on the step-by-step process for Clairvia administrators (i.e., nurse managers)
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Reference documents – for employees who submit schedules and for Clairvia administrators (i.e., nurse managers)
PeopleSoft self-service profile Some of the information (i.e., phone numbers and email addresses) used by Clairvia is pulled directly from PeopleSoft Self-Service. Team members using Clairvia should keep their PeopleSoft profile updated so Clairvia reflects accurate information.
Have fun and get fit! Did you know Baptist Health has a state-ofthe-art fitness center? Located on the second floor of the Baptist Heart Hospital, the Wolfson Wellness Center is supervised by professional experienced exercise specialists who can help you reach your fitness goals. Baptist team members are eligible for a membership fee of just $12.50 per month. The center offers personal training, group fitness classes and massage therapy, along with the latest cardio and weight machines. Group Fitness Class Schedule: Slow Yoga Flow Thursdays, 5:30 to 6:30 pm 4 sessions for $35
Zumba Mondays and Wednesdays, 5:30 to 6:30 pm 16 sessions for $80 Boot Camp Mondays, Wednesdays and Fridays, 5:30 am to 6:30 am 24 sessions for $108 Core Abs Class Tuesdays and Thursdays, 6 to 6:30 am 16 sessions for $70 Contact the Wolfson Wellness Center for class start dates. Payroll Deduction is available, and classes are open to team members and the community. Minimum class sizes are required to start a class. To register for a class, call 202.9708 or stop by the Wolfson Wellness Center. August2014 9
Welcome new Foundation team members As philanthropy plays an increasingly important role in health care, Baptist Health Foundation has been growing to keep up with needs throughout the system. In the past year, Baptist Health increased its fundraising capability by adding several directors of development and other key professional staff. The strategy involves dedicated gift officers at Baptist Jacksonville, Baptist Nassau and Baptist South. Their role is to form volunteer development councils to assist in identifying, cultivating, soliciting and stewardship of major gift prospects. They will also work with physicians to identify grateful patients who are interested in supporting Baptist Health. The foundation has also hired two new development officers for Wolfson Children’s Hospital to assist with the growing number of corporations and young families who want to be more engaged in enhancing pediatric and adolescent health. Back row, left to right: Esther Angell, Megan Long, Natalie McBride, Pierre Allaire, Melanie Messer, middle row: Kathleen Leone, Leslie Redd, Anne Apt, Amanda Burgess. Front row: Faith Hall, Joanna Blinn, Tracey Van Slyke, Troy Munn, Jennifer Donahoo
With Baptist Health Foundation fully staffed, an increase in private support has already been reached. As the fiscal year is coming to an end, the Foundation has exceeded its goal of $15 million in gifts and pledges.
Nicole Thomas named a Woman of Influence Nicole Thomas, MHA, FACHE, vice president of Operations and Specialty Services, was named among the “Women of Influence” by The Jacksonville Business Journal. The award recognizes north Florida women for business achievements and community involvement. Thomas was recognized for leading the implementation of Baptist Health’s Stroke & Cerebrovascular Center. She led a multidisciplinary operations team to launch the new center, with the goal of creating the most comprehensive stroke center in the region. To accomplish this, Thomas helped to assemble and lead a
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multidisciplinary team, including clinical and operational staff, all within a three month time frame. This effort required simultaneously transforming four floors of the Weaver Tower into a dedicated, state-of-the-art neurological hospital-within-ahospital. Since the opening of the new center on March 17, more than 300 procedures have been performed. “We believe that many of these patients would otherwise have been transferred out of the community for the complex care they required,” said Hugh Greene, Baptist Health’s president and CEO. “Nicole is an invaluable executive whose passion has made a significant difference in improving the health of our community.”
All we want for Christmas is for the flu to end with you! Why do I have to get the flu shot? Did you know the flu ends with you? Getting the flu shot is the single-best way to prevent the flu and spreading it to others. According to the Centers for Disease Control and Prevention, most healthy adults could be able to infect others beginning one day before symptoms develop and up to five to seven days after becoming sick. Since we take care of some of the most critical patients, it’s important we model this preventive measure.
Who has to get the flu shot? ALL team members, volunteers, students and contractors are required to get the flu shot unless they have a documented medical contraindication or religious exemption. If a documented medical contraindication or religious exemption is provided, the individual will be required to wear a mask while in patient care areas during the designated flu season.
When are flu shots available? FREE flu shots will be available to all team members and volunteers starting in September during Healthy For Life insurance discount screenings and during other designated times and locations across the system. Check the Employee Health intranet page or your employee health office for more information.
What kind of flu shots will be provided? Employee Health will be offering the trivalent FLUZONE preservative-free shot this year to all team members and volunteers. Students and contractors are responsible for receiving a flu shot through their school or company. If you choose to get a flu shot through your personal health care provider, that is fine. Please bring documentation of your vaccination to your Employee Health office no later than Nov. 30, 2014.
What if I choose not to get a flu shot? Starting with the 2014-2015 flu season, declining the flu shot because of personal reasons (other than a valid medical contraindication or religious exemption) will not be permitted. Those who choose not to receive the flu shot and who do not have a documented medical contraindication or religious exemption on file with Employee Health will not be allowed to work.
Is the flu shot tied to the Healthy For Life insurance discount this year? No. Since the flu shot is required this year, it will not be tied to the Healthy For Life insurance discount.
Questions about the flu shots or flu shot policy? Email employeehealth@bmcjax.com August2014 11
Meet this month’s
Star:
Tasha Schoppee, MSN, RN, CHPN, Baptist Jacksonville After working for 16 years as a social worker, Schoppee began her nursing career nine years ago at Baptist Medical Center Jacksonville working in ICU. During this time she obtained her BSN and MSN degrees and plans to pursue her PhD. Schoppee is described as being very active in her nursing career and has a strong passion for palliative care. Schoppee is a graduate of the 2011 Emerging Leaders program, as well as a recipient of the Great 100 Nurses of Northeast Florida in 2013. She is a certified hospice and palliative nurse and has developed a palliative care education series and a palliative care model. Schoppee now works as the Palliative Care Program coordinator.
What is the reason you initially became involved in ExCEL? I became involved in ExCEL because it offered a framework and support for projects and the education I was pursuing or interested in pursuing. I also appreciated the opportunities for training and the reward that it offered. There were several nurses on my unit who participated in ExCEL and they spoke highly of their experiences in the program. It made a significant contribution to my success that the MSICU managers (Rose Quinio and Karen Wilson) were exceptional advocates of ExCEL, offering a wealth of encouragement and support.
How have you benefited from your involvement in ExCEL? The ExCEL Program has been a wonderful experience. I learned the nuts-and-bolts of EvidenceBased Practice (EBP); this began in the excellent EBP workshop led by Marsha Miles, Cindy Howard, and Carrie Diggers-Adams. They assisted me in exploring topics meaningful to me and to my practice. I’ve had opportunities to apply research at the bedside. Making connections with those who offered support and direction through the process was invaluable. During the time I was involved in ExCEL, I pursued both my BSN and MSN. I found ExCEL to be very synergistic with my academic endeavors. Nancy Cann and Jeanne Bradburn offered exceptional support throughout all four levels of my ExCEL journey.
What advice would you give nurses interested in participating in ExCEL? I cannot speak highly enough of the value of participating in ExCEL. The opportunities allow nurses to stretch past their comfort zones and develop expertise in their practice. At every stage, I found such amazing support and encouragement. I feel so fortunate to have participated in a personal and professional development experience of such quality. My practice and my personal goals have been impacted and strengthened by participation in the ExCEL program. I would highly recommend it to any nurse whose intention is to build a career of excellence.
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New and improved ExCEL program Baptist Health believes that our nurses are the best in the region, and, according to a recent consumer survey, so do the majority of residents in Jacksonville. Baptist Health is proud to have a program in which nurses can highlight their accomplishments and involvement and be recognized and rewarded for professional growth. ExCEL is improving to stay current with our ever-changing health care environment. Baptist listened to our nurses’ needs and suggestions and has developed an ExCEL program that is more userfriendly, while still empowering and enriching nurses in their profession.
How has the ExCEL program changed? The most noticeable change is the program no longer has “levels.” ExCEL recognition and compensation are based on a point value system. The nurse must complete the “Core Curriculum” for a minimum financial return and then complete additional activities to accrue points, earning more recognition and increased compensation.
How do I get involved? Complete the letter of intent, which can be found on the ExCEL homepage.
What is the deadline to register? You now have two opportunities a year to apply for ExCEL. The first registration period will be in September. The second will be in March 2015. Whichever timeframe you choose, the ExCEL program runs for 12 months.
Who is eligible to participate?
Where can I find more information?
All direct-care nurses who have successfully completed hospital and unit orientation and are past the probationary period are eligible. Exempt from participation are: advance practice nurses, directors, managers, nurse navigators and educators.
The ExCEL web page can be found by clicking on the Education Station in the “Professional Development Initiatives” box. Click on ExCEL at the top of any page.
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Healthy For Life Summer Shape-Up Challenge 500,000 minutes. The top three teams were awarded prizes and are deemed this year’s challenge winners. All winning teams received a Healthy For Life gym bag. The first-place team won more than $100 in additional prizes, including a FitBit® Flex, a wireless activity and sleep tracking wristband device, and signature water bottle.
First Place
50 Shades of Gains Baptist IS Luke Lokietek (Captain), Melissa Kennedy, Dawn Hilton, Sean Park and Tony Camarce First place winners: (L-R) Luke Lokietek, Dawn Hilton, Tony Camarce, Melissa Kennedy and Sean Park
This summer, nearly 400 team members competed in the 2014 Summer Shape-Up Challenge. The participants competed in teams of three to five members to log the most exercise minutes over a four-week period. With some friendly competition at hand, employees joined forces to meet their fitness goals. “I feel that the challenge has definitely changed the way I approach my own fitness. I really enjoyed working with other co-workers who are initiating or maintaining their own personal fitness goals,” said one of the participants. Collectively the participants exercised for more
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Second Place
Mission Slimpossible 2 Baptist Beaches Dawn Cutting (Captain), Shelly Hoy, Juliana Mallari, Melissa Ficklin and Connie May Third Place
Calorie Killers Baptist South Laura Schramm (Captain), Tasha Thomas, Joni Albert, Jennifer Hoffman and Patricia Brown
2015 insurance discount Baptist Health is offering the Healthy For Life insurance discount again in 2015 for benefits-eligible team members who have our medical insurance plan. Participants will save $650 per year on the insurance premium simply by completing the three steps outlined below. The discount provides each team member the free opportunity to learn their numbers. And, as always, your information is kept confidential and is not shared.
$650
Complete these three steps to earn your discount: Insurance 1. Complete the confidential online Personal Health Survey (PHS). The online survey must be finished before attending the biometric screening. The survey is confidential and can be completed from at home or work. The PHS is provided by PATH. Computer labs will be available to help you complete your PHS.
discount
Need help? Attend a Computer Lab session: Aug. 26, 6:30 – 8:30 am, South, 5D Computer Lab Aug. 26, 11 am – 1 pm, Beaches, Conference Room A Aug. 27, 10:30 am – 12:30 pm, Nassau, Computer Lab near Human Resources Aug. 28, 6:30 – 8:30 am, Jacksonville, Howard 410 2. Complete a biometric screening comprised of blood pressure, cholesterol, glucose and weight. Appointments are required. Screenings are set for Sept. 3 – Oct. 18 and will be available throughout Baptist Health. For the most accurate results, we encourage you to fast for at least two hours prior to your screening. Please continue to take all prescribed medicines as scheduled.
For a schedule of biometric screenings, visit the intranet homepage.
3. Be a non-tobacco user or attempt to quit. During the Personal Health Survey, team members will complete an attestation portion to declare if they are a nonsmoker or attempting to quit smoking. If attempting to quit, employees must complete a six-week tobacco cessation program by Dec. 12, 2014, to receive the discount. Free tobacco cessation programs are available.
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Integration
PhysicianIntegration Welcome New Physicians Samuel Kim, MD Baptist Rheumatology – Jacksonville Dr. Kim earned his medical degree from Universidad Mayor de San Andres in La Paz, Bolivia. He completed an internal medicine residency at Alameda County Medical Center Oakland, Calif., and completed a rheumatology fellowship at the University of Texas Health Science Center. For an appointment with Dr. Kim, call 396.8656. Tolulope Adeyemo, MD Baptist Primary Care – Mandarin South Dr. Adeyemo earned his medical degree from Meharry Medical College in Nashville, Tenn., and completed a family medicine residency at Palmetto Health/ USC Family Medicine Residency in Columbia, S.C. For an appointment with Dr. Adeyemo, call 292.9033. Rajesh Gopal, MD Baptist Primary Care – Internal Medicine South Dr. Gopal earned his medical degree from Hahnemann University (Drexel University) in Philadelphia, Pa., and completed an internal medicine residency at Allegheny General Hospital Pittsburgh. Most recently, he was an internal medicine physician with Campbell-Philbin Medical Associates in Pittsburgh. For an appointment with Dr. Gopal, call 880.8388.
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Maritere Rochet, MD Baptist Primary Care – Collins Rd. Dr. Rochet earned her medical degree from Universidad Central del Caribe, Bayamon, Puerto Rico, and completed a family medicine residency at University of South Alabama in Mobile. Most recently, she was a family physician with Potomac Physician Associates in Maryland. For an appointment with Dr. Rochet, call 778.3200. Jacob Blum, MD Baptist Primary Care – Airport Road Dr. Blum earned his medical degree from Memorial University of Newfoundland Medical School in Canada and completed a family medicine residency at the University of Toronto at Sunnybrook Hospital in Toronto. Most recently, he was a family physician with Baptist Medical Associates at Louisville in Kentucky. Nicholas Peterkin, MD Baptist Primary Care – Regency Dr. Peterkin earned his medical degree from University of the West Indies, St. Augustine, in Trinidad and Tobago. He completed a family medicine residency at Tallahassee Memorial Health Care, and recently completed a primary care sports medicine fellowship at Bayfront Medical Center in St. Petersburg. For an appointment with Dr. Peterkin, call 724.5576.
James Lawlor, MD Baptist Primary Care – Taylor Homes Dr. Lawlor has joined Baptist Primary Care in a collaborative care initiative with Taylor Residences and will be providing care to their assisted living and skilled nursing residents. Dr. Lawlor earned his medical degree from the University of South Florida College of Medicine in Tampa, and completed his residency in family medicine at the Medical College of Georgia in Augusta. Dr. Lawlor brings more than 20 years of internal medicine experience in the greater Jacksonville area to Taylor Residences. To contact Dr. Lawlor, please call 731.8230. Delia Cucoranu, MD Baptist Medical Center Jacksonville - Baptist Primary Care, Hospitalist Team Dr. Cucoranu has joined the hospitalist team at Baptist Medical Center Jacksonville. She earned her medical degree from the University of Medicine and Pharmacy “Grigore T. Popa” in Iasi, Romania, and completed her residency in internal medicine at the University of South Alabama in Mobile. Most recently, she was a clinical instructor and hospitalist at the University of Pittsburgh Medical Center.
Jeffrey Eschbach, MD Baptist Medical Center South - Baptist Primary Care, Hospitalist Team Dr. Eschbach has joined the hospitalist team at Baptist Medical Center South. He earned his medical degree from the Jefferson Medical College in Philadelphia, and completed his residency in family medicine from the Naval Hospital in Jacksonville. Most recently, he was the director of MPG Hospitalists. Alexander Zimilevich, MD Baptist Medical Center South - Baptist Primary Care, Hospitalist Team Dr. Zimilevich has joined the hospitalist team at Baptist Medical Center South. He earned his medical degree from Ross University School of Medicine in Dominica, and completed his residency in internal medicine from United Health Services in Binghamton, New York. Most recently he was a hospitalist with High Point Regional Hospital in North Carolina. Min Kyung Zimilevich, MD Baptist Medical Center South - Baptist Primary Care, Hospitalist Team Dr. Zimilevich has joined the hospitalist team at Baptist Medical Center South. She earned her medical degree from Pontifica Universidad Catolica Del Ecuador in Ecuador, and completed her residency in family medicine at Lutheran Medical Center in Brooklyn, New York. Most recently she was a hospitalist with High Point Regional Hospital in North Carolina.
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Integration
PhysicianIntegration Sam (Samuel) Featherston, MD Baptist Medical Center Nassau Baptist Primary Care, Hospitalist Team Dr. Featherston has joined the hospitalist team at Baptist Medical Center Nassau. He earned his medical degree from Mercer University School of Medicine, and completed his residency in internal medicine from Memorial Health University Medical Center in Savannah. Most recently, he was a hospitalist with Tift Regional Medical Center in Tifton, Georgia. Nigel Sparks, MD Jacksonville Orthopaedic Institute Dr. Sparks earned his medical degree from Hahnemann School of Medicine in Philadelphia, Pa. He completed a residency in orthopedic surgery at Union Memorial Hospital in Baltimore, and a sports medicine fellowship at the Uhz Sports Medicine Institute in Coral Gables. Most recently he was an orthopedic surgeon with the UF College of Medicine – Jacksonville. For an appointment with Dr. Sparks, call 276.5776. Edward Kellenberger, MD Baptist Neurology Group Dr. Kellenberger earned his medical degree from St. George’s University School of Medicine in Grenada. He completed a residency in neurology at Tulane University School of Medicine, La., and a subsequent residency in neurology at Mayo Graduate School of Medicine in Jacksonville, Florida. He completed his fellowship in neurophysiology at the Mayo School of Graduate Medical Education at the Mayo Clinic in Scottsdale, Ariz. For an appointment with Dr. Kellenberger, call 224.8090.
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Weigel named president-elect of IOMSN Megan Weigel, DNP, ARNP-C, MSCN, was named president-elect for the International Organization of Multiple Sclerosis Nurses (IOMSN), which focuses on the needs of nurses involved in MS care, education, research and advocacy. Weigel has been practicing neurology nursing for 13 years and has been an MS certified nurse for eight years. She currently works at Baptist Neurology, Beaches Division, where she specializes in the care of MS patients. She received her Doctor of Nursing Practice degree from the University of Florida in 2009, with a focus on preventive health care in MS patients. She has co-authored posters, articles, and guidelines related to MS care. Most recently, she co-authored the Multiple Sclerosis chapter in The Clinical Practice of Neurological and Neurosurgical Nursing. Weigel is a national speaker on caring for people living with MS. As a registered yoga teacher, she is the co-founder of oMS Yoga, a program that brings free yoga to people living with MS in the Jacksonville area, with plans to expand internationally. Her vision for IOMSN is to foster nursing education and mentorship programs that will result in providing the best care possible for people living with MS.
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Distinguished Caregiver
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Christina Dotson, RN Patient Care Unit 6D Congratulations Christina Dotson, RN, for being selected as a Baptist South “Distinguished Caregiver.” Dotson was nominated because she is an advocate for our patients and one family member even described her as her “hero.”
There was a patient who was admitted with pneumonia and a history of Afib, managed by medications. When Dotson arrived on duty the second day of his stay, she recognized that his blood pressure and heart rate were extremely high and his Afib had “gone all haywire.” The patient’s wife stated Dotson recognized the emergency, analyzed the situation, and jumped to action to get the medications the patient needed started as quickly as possible. She continued to monitor his treatment and progress all day and showed genuine concern for his wellbeing. To put it into perspective, this patient’s wife thought her husband was going to die, and she was so thankful that Dotson was there to care for him with persistence and expertise.
Annual Summer Volunteen Program is a Success Baptist South recently wrapped up its annual Summer Volunteen Program. Teens from throughout Duval, Clay and St. Johns counties had the opportunity to work side-by-side with staff and adult volunteers, earn community service hours for school requirements and scholarship applications, and share camaraderie with other teens who share similar interests. This year, 73 students ages 15 – 17 successfully completed the program and collectively donated approximately 4,900 hours of service to the hospital. The teens gained realworld experience in Health Information Management, Imaging, Cardiopulmonary, Emergency Services, Patient Access Services, Patient Care Units, Surgical Services, Materials Management, and Security. Community Relations is thankful to all of the departments who hosted teens this summer.
Safe Sitter A Safe Sitter class will be held at Baptist South for 11 – 14 year-olds on Saturday, Sept. 13, from 8:30 am to 2:30 pm. Students will learn how to be successful, safe babysitters. Training includes first aid, behavioral advice, choking rescue techniques for infants and children, prevention, injury management, safety for the sitter, and babysitting as a business. The class is $45, which includes lunch and a training manual. To register, call 202.CARE (2273).
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Heidi Huth, ACP, Emergency Department Huth is a trained emergency medical technician who has worked as an associate care provider in the Baptist Beaches Emergency Department for the last 11 years. She enjoys the quick pace of the Fast-Track service and meeting different patients every day. She was recognized for being very professional and for offering exceptional, high-quality care. One patient shared, “Heidi was very caring and expressed a lot of concern and explained all that she was going to do.” Many patients have shared that she helps turn an unfortunate visit to the ER into a good one, after meeting her. Another patient shared, “I can’t say enough about Heidi. This was the most wonderful visit to an ER; the best treatment in my life. I am amazed by the kindness and compassion I received.” N
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Kudos to Dr. Murray! Kathy Murray, DNP, ARNP, NE-BC, assistant administrator of Patient Services at Baptist Beaches, recently graduated with her Doctor of Nursing Practice (DNP) degree from the University of South Alabama. Murray joined Baptist Health in 2005 and transferred to Baptist Beaches in January 2012. She has been instrumental in MagnetTM designation, the opening of the Beaches Cath Lab and helping Baptist Beaches obtain Primary Stroke Certification.
ECCO Students Graduate
Left to right (back row) Myra Aviles (ANM) Cathy Boatman (preceptor)Ashley Davidson, Donna Pack, Nina Handzo, Jason Vincent, Michele Galan (ANM). Front row -Julie Fastenberg, Spring Moore (preceptor)Pam Vincent (preceptor).
Nina Handzo, Ashley Davidson, Kristen Cambell, Jason Vincent, Julie Fastenberg, and Donna Pack have all graduated from the Essentials of Critical Care Orientation, a year-long program for new Critical Care nurses. Congratulations!
New Wellness Center hours Monday-Friday: 6 am – midnight Saturday: 7 am – 7 pm The Wellness Center is closed on Sundays and holidays. Members: To gain access to the Wilson Epstein Building outside of normal business hours, you will need to swipe your Baptist Medical Center ID badge at the access box on the right side of the main entrance that faces Roberts Drive. After entering the building, please sign into the computer before making your way to the gym. For information on how to become a member for only $1.50 per month, please call 627.2980. If you have trouble accessing the building during non-business hours, please call Security at 627.1980.
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BaptistClay Clay Clay Crop Maze to benefit Wolfson Children’s The Amazing Grace Crop Maze will be back Oct. 3 – Nov. 8 in Green Cove Springs. On Aug. 1, our Wolfson Children’s Emergency Center at Clay patient, Kylie, and her brother, Hunter, got to help plant the corn that will become the Crop Maze, which will be cut into its design in mid-September. This year, the Amazing Grace Crop Maze will host Wolfson Days over two weekends: Oct. 17 – 18 and Oct. 24 – 25, with proceeds
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going toward the purchase of new equipment at the Wolfson Children’s Emergency Center at Clay. Once again, Baptist Health staff will provide medical first aid throughout the Crop Maze. We’ll reveal the design of the maze in the September issue of Care Connection and tell you about special admission prices for Baptist Health employees during Wolfson Days. For more information, visit agcropmaze.com
Wolfson Children’s Emergency Center at Clay patient, Kylie (left), helped plant the corn for the Crop Maze.
BaptistNassau Congratulations Volunteens
Meet Nassau’s 2014 STAR Council
Nineteen volunteens participated in the summer program at Baptist Nassau. They rotated through many hospital departments in June and July. The teens gained work experience, as well as community service hours. Certificates were presented to them at a celebration on July 18.
Meeting once a month, the STAR Council serves as an educational and advisory body to team members, managers and administrators at Baptist Nassau. Their goal is to improve the working environment and communication between team members and administrators. Among their many duties, the STAR Council represents the concerns of team members, expresses suggestions for improving team member care and communication, and acts as a sounding board for administration on various issues. Involvement in the STAR Council requires active involvement in Council events outside standard meetings and a commitment to serve a term of two years representing your area of employment. For more information on how you can become involved with STAR, contact Teresa Cruz at teresa.cruz@bmcjax.com
Thanks to all of the team members who participated with the teens this summer.
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BaptistJacksonville Jacksonville New Baptist Jacksonville technology attracts media attention Baptist Medical Center Jacksonville has received statewide and national media coverage recently for being the first with new technology that helps patients with everything from pancreatic cysts to heart problems. n
Baptist Jacksonville is the first hospital in the U.S. to use a new stent and procedure that treats cysts formed from injury to the pancreas. Ten sites in the U.S. are part of a clinical trial that enrolls patients with pancreatic pseudocysts. Gastroenterologist Jose Nieto, DO, FACP, FACG, is principal investigator for the study at Baptist Jacksonville.
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A new catheter being used by cardiologists at Baptist Heart Specialists is helping patients who have an abnormal heart rhythm. The THERMOCOOL® SmartTOUCH™ Catheter is used for ablation procedures for patients such as those suffering from atrial fibrillation (Afib). Cardiac electrophysiologists at Baptist Heart Specialists were the first in the Jacksonville area to use the new catheter.
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We are continuing our mission to enhance safety by piloting new virtual and monitoring equipment at Baptist Jacksonville. The technology allows clinical staff to prevent falls before they happen. Virtual bed rails and virtual chair rails can be set up remotely from a monitoring station or handheld device to passively monitor patient motion in and around the bedside.
Scott Lee, MD, cardiac electrophysiologist with Baptist Heart Specialists, demonstrates the new heart catheter to a local television station.
Baptist Center for Bariatrics Baptist Medical Center Jacksonville has enhanced the Baptist Center for Bariatrics, including a renovated floor with state-of-the-art equipment. Tower 6 opened this month with 40 beds, including 20 for bariatric patients and 20 medical surgical beds for patients undergoing various general surgeries and peritoneal dialysis because of chronic kidney disease. The renovated bariatric rooms are equipped for the comfort and safety of the patient, including specially designed furniture, equipment, bathroom fixtures and a ceiling lift in each room. The floor on the medical surgical side is focused on the family by including day beds in the rooms to accommodate a family member if they want to spend the night. There is also a waiting area for families, which was not available previously.
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Wolfson
Wo l f s o n C h i l d re n’s Christmas in July yields 4,600 toys It didn’t exactly feel like Christmas on July 25 when our annual Toy Drive was held, but the holiday décor under the Heart Hospital stairs, and in the Rotunda helped people get in the holiday spirit. The Christmas in July Toy Drive was a huge success, thanks in great part to the support of our team members, volunteers and staff. We collected 4,600 new toys for all ages and $3,000 in donations to keep our supply stocked for our patients year-round. Thank you for your support and generosity!
Staff celebrates Wolfson Children’s Hospital lobby re-opening On Aug. 1, at an event for team members, physicians and volunteers, Wolfson Children’s Hospital held a dedication and ribbon-cutting for phase one of the renovated lobby. Hospital President Michael Aubin, Chief Medical Officer Jerry Bridgham, MD, and Vice President of Operations and Patient Care Services Veronica Scott-Fulton introduced at least 100 members of the Baptist Health family to the beautiful new lobby, which features the same color patterns and themes as patient floors in the Weaver Tower and in renovated units at Wolfson Children’s. Phase one, which opened to the public on Aug. 4, includes new space for Patient Access
Services, allowing greater privacy for patients and their families, as well as child-friendly furniture. The second phase will complete the new Walmart/Sam’s Club Media Center within the lobby and the third phase will include a child-friendly, interactive Exploratorium. Thanks to everyone who joined us for the celebration.
Henry named peri-anesthesia nurse navigator Stephanie Henry was named peri-anesthesia nurse navigator for Wolfson Children’s. She recently earned a Master of Science in Nursing Administration degree from Jacksonville University. She is a certified pediatric nurse and was recognized as one of the Great 100 Nurses of Northeast Florida. Her nursing career includes practice in Labor and Delivery, Clinical Research, IV Therapy, adjunct faculty for FSCJ and perianesthesia nursing.
Gormley named Pediatric ICU manager Alisa Gormley, BSN, RN, was named Pediatric Intensive Care unit manager for Wolfson Children’s. She has 15 years of Pediatric Trauma Intensive Care experience and served as a nurse manager for University of Florida Health. Gormley holds a bachelor’s degree from University of North Florida. She is passionate about nursing and enjoys building relationships with patients and their families. August2014 23
Baptist Health sponsors Back To School Fest With three children and three nephews nearby, Jumeca Phillips was grateful to save about $35 each on physicals at the Back To School Fest, sponsored in part by Baptist Health. “This is a blessing. We’re just trying to make ends meet,” said Phillips, whose brother and his children recently moved into her home. Baptist and its partner agencies joined together on Aug. 2 for the 7th Annual Back to School Fest at the Jacksonville Fairgrounds and Expo Center. More than 15,000 people attended the event and 206 children were given free physicals.
Baptist Health’s Community Health department partnered with Jacksonville University ARNP students and two professors and Chamberlain College of Nursing students and one professor to provide screenings. Students from Tipping the Scale and members of First Baptist Church of Oakland also volunteered. Wolfson Children’s Hospital team members answered questions about KidCare insurance. The emergency departments of Baptist Jacksonville, Baptist Beaches, Wolfson Children’s Hospital and Baptist Primary Care provided equipment and supplies.
Classifieds AUTOMOTIVE
2000 HD Heritage Softail Less than 24,000 mi, great condition, wind screen, saddle bags, lots of chrome, $7,950, call 904.955.3179
furniture
Bedroom set for sale. Dresser with a mirror, armoire and night stand. Great condition! $350 contact Jessica 352.212.2446 Three (3) black leather theater chairs for sale at $900. Contact Pat at hammond_j@bellsouth.net or 635-7723. Pictures availablevia e-mail. Chocolate brown couch, loveseat (microsuede) asking $500 w/caramel reclining loveseat $250. Asking prices are firm. dcnick1992@aol.com pics. King Bed w/mattress and springs $675, entertainment center $100, loveseat & 2 chairs $100, dining table & 6 chairs $100, other items and pictures available 613.4649
Futon - Wood frame - black cushion. Will email picture if interested. $125. Call 571.2560. Cherry formal table and 6 chairs: 2 captain chairs, 4 side chairs, extension leaf. Will email picures if interested - $250 Call 904.571.2560.
Miscellaneous
2 - 2007 Yamaha WaveRunners on double Shorelander Trailer. Less than 125 hours on both. $10,500. Excellent condition. 904.766.1631. New medical equipment (bedside commode and walker) never used. Both $50. Email dcnick1992@aol.com Neutral color Bassinet with storage baskets below, vibration, and built in night light. Perfect condition $40 text Alisha 874.0659
E M P L O Y EES
Submit a Classified Ad
Next Deadline: Sept. 1, 2014 On the employee intranet, go to Life at Baptist and select Submit Classifieds online. Please do not include your work phone number or email in the text of your ad.
Digital CareConnection CareConnection is available online. Issues can be found on the employee intranet by clicking on Life at Baptist.
WANTED
Size 9-12 month boy clothing needed. Please text Alisha at 874.0659. Thanks!
Fisher Price (My little Lamb Papasan Cradle Swing), neutral color, $50 perfect condition. Text Alisha 874.0659
Goods advertised are sold by individual employees. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.
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