Foundations Issue 25

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Team ks ric B n e d t Gol ur lates

r how o ates are a e h e u W of grad for RBLI t r o h o c money raising

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Welcoming Oregon to the Group

Building without Barriers

Putting our customers first

We find out more about the newest part of the business and hear from joint MD, Peter Wade

A look at the progress we’re making in becoming a more diverse and inclusive business

Praise for some of our teams across the business

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Page 19

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Issue 25 Summer 2019


Welcome to issue 25 I

firstly want to thank you all for your hard work and dedication after another strong operational and financial performance in FY19, and I’m glad to see we’re making a strong start to FY20. As always our focus remains on leading the industry by putting the customer at the heart of everything we do. We’ve demonstrated our commitment to quality and customer service by once again being awarded 5 Stars in the HBF’s Customer Satisfaction Survey – for the tenth year in row – a fantastic achievement for our teams. Our Site Managers also won more Pride in the Job Awards than any other housebuilder for the 15th year in a row. Our record in these two areas is more important than ever as customers and the media scrutinise housebuilders. Their focus on the service provided and the quality of new builds means it is vital that we continue to lead the industry in these areas, helping to set us apart from our competitors. In celebration of us achieving the maximum 5 Star rating for the tenth consecutive year, all employees have been given a special award of 200 shares,

for the second year in a row. Further information about the share award including the deadline for accepting the award can be found in this issue. We recently welcomed new colleagues to the Group following our acquisition of Oregon, supporting our aims of using more Modern Methods of Construction on site and to build more homes. In this issue of Foundations you’ll be able to read more about the acquisition and hear from the one of the joint MDs. As always, health and safety remains our number priority and the recent tragic fatality underlines this. We must remain focused on ensuring the highest standards of safety in everything we do. One way of doing this is by working with our suppliers and sub-contractors to improve the safety of machinery used on site, with further information about this in the issue. This issue of Foundations looks at our different charity partners and how the business is working with them to support local communities, plus there’s an update on the Barratt Charity Plan.

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The projects roundup looks at standout developments across a number of our divisions, which are designed with their surrounding areas in mind to create areas that benefit the whole community. There’s an update from the Diversity and Inclusion team to hear about progress they’ve made, recent successes and the focus for the future. Meanwhile our mission to be the nation’s leading sustainable housebuilder relies on us tackling the issues which matter most to our stakeholders and how we’re progressing. This issue also celebrates colleagues who attended the Long Service Celebration Dinner earlier this year and their commitment to the business and you’ll hear from one of our Pride in the Job Award winners about what the recognition means to everyone on site.

Chief Executive

Samantha Cheesman Commercial Solicitor, GSC Rachel Clare Graduate, Mercia Emma Evans Trainee Land Buyer, West Midlands Rob Chilton Design and Technical, GSC

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Katy Soar Employee Communications Manager, GSC Jasmine Sommers Site Manager, Bristol Anna Nichols Graduate, Southampton Sabine Dunstan Graduate, North West

2 / Welcome to issue 25 2

There’s also an update from our 2018 Golden Bricks to hear how their fundraising for the RBLI Centenary Village is going.


FOUNDATIONS

Contents 2 4/5

What’s New? News from around the business

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Meet the team We speak to construction teams on site in Bristol

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My Barratt Benefits Latest updates and offers across the site

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Welcome To Foundations issue 25

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Celebrating long service We take a look at this year’s Long Service Awards Dinner

Workforce Forum We hear from the forum on what they’ve been discussing Projects roundup A look at some showcase developments from across the business

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Celebrating our Pride in the Job Award winners Our 2019 winners

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Supporting local causes We take a look at our new initiatives and see what we’re doing with our charity partners

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Barratt Charity Plan We take a look at our new initiatives from 2019 and see what we’re doing with our charity partners

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Team Golden Bricks We hear how our latest cohort of graduates are raising money for RBLI

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Health and Safety update How we’re making our sites safer for all

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Welcoming Oregon to the Group We find out more about the newest part of the business

Putting our customers first Praise for some of our teams across the business

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Social update Updates from around the business

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Sustainability update An update on how we’re becoming the leading national sustainable housebuilder

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And finally… Crossword, caption competition and your building one-liners

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Contents / 3


What's new? On these pages we take a look at a variety of topics that have been making news around the business.

Special Share Award As you’ll be aware, in celebration of us achieving the maximum 5 Star rating in the HBF Customer Satisfaction Survey for the tenth consecutive year, all employees below Managing Director level have been given a special award of 200 shares, with part time employees receiving a pro rata award. This is the second year in a row that we’ve recognised our employees’ hard work and dedication in this way, following our 60th anniversary share award last year. It’s important for us that, as we enjoy these achievements, we share this success with the people who make this possible for now and in years to come. All eligible employees should have now received an email from barratt@howells-associates.com with details on how to access the Barratt Share Portal, with the deadline to accept the award 31 August 2019. If you have any queries or issues, please speak to your manager or email Carol Wardle or Amanda Evans in Company Secretariat at carol.wardle@barrattplc.co.uk or amanda.evans@barrattplc.co.uk.

MyHR update MyHR Employee Self-Service has now been rolled out to all employees across the business, including to weekly paid colleagues onsite, meaning everyone can view and update their personal details as well as access their ePayslips online. Three quarters of office based, and well over half of site-based employees have accessed the system – more than 4,750 colleagues. Eliminating paper forms to update your personal details gives you greater control over your information with MyHR accessible securely, at any time, via smartphones, tablets, laptops, Macs and PCs in the UK. You are encouraged to start using MyHR regularly as more processes that are currently paper-based will be moved online. For example, holiday booking is being tested and will be the only way of requesting leave in the future.

4 / WHAT'S NEW?

ISSUE 25

New Building Safety Charter launched We’ve joined together with other developers, contractors and housing associations to launch a new Building Safety Charter in a call to action to raise the bar for building safety. As a member of the Early Adopters Group, which was established last summer following Dame Judith Hackitt’s Independent Review of Building Regulations and Fire Safety following the Grenfell fire, we have signed the Charter which commits companies to prioritise residents’ safety at every stage of a building’s lifespan. The Early Adopters Group has been trialling new systems and ways of working in advance of any proposed changes to legislation. Examples of work the group has taken forward include testing how residents and contractors can report building faults in a confidential, no-blame process. Gary Ennis, RMD London & Southern said: “The new Building Safety Charter will help pave the way for real change within our sector, and as members of the Early Adopters Group, we're pleased to be one of the first to sign it, demonstrating our continued commitment to putting safety first.”

To help you become more familiar with logging in, details are now provided in a handy business card that’s been issued to everyone across the Group. Contact your HR coordinator if you have not yet received one. Feedback for MyHR has been overwhelmingly positive, with people saying ‘the functionality and user-friendliness of the system is very efficient and easy to use’. They like ‘good password options to ensure it is secure’, while someone added that it was ‘easy, even for IT dinosaurs!’

What's next? You will shortly be able to book “The functionality and time off without having to fill in a user-friendliness of the paper form and getting it signed by system is very efficient your manager. Managers will have and easy to use." additional functionality that allows them to sign off requests electronically, as well as view some of their team’s HR information online. MyHR Manager Self Service is already in pilot in the GSC and North Scotland division, before its regional roll-out later this summer.


FOUNDATIONS

NHBC Health & Safety Winners

Attracting the best people

Congratulations to six of our site managers who won Commendations in the first round of the 2019 NHBC Health and Safety Awards, with three of our site managers Highly Commended. Our award winning site managers are:

In April we launched our new Applicant Tracking System (ATS) called Eploy. The ATS has been introduced to manage and provide visibility of all Barratt Recruitment across Operations, Group Support Centre and our Early Careers campaigns. The benefits of the new system include: • Enables employee requisitions to be raised and authorised online removing the need for paper forms

Highly Commended

• Allows candidates to be tracked from application through to interview and offer

Jeff Calder

North Scotland

Ewan MacLean

East Scotland

Kirk Raine

Mercia

• It provides the ability to post vacancies to job boards such as LinkedIn and to agencies which are on our Preferred Supplier List

Mark Harris

West Scotland

Feedback from some of the users has been really positive including:

David Morton

West Scotland

Allan White

East London

Commended

One of our five business principles, which guide our ways of working, is Keeping People Safe. Safety must come ahead of everything else that we do, and that’s why the NHBC Health and Safety Awards are so important. The awards recognise and reward the very best in health and safety, and drive up safety standards by showcasing best practice.

Celebrating success across the business Barratt London were announced triple award winners at the Evening Standard New Homes Awards. Blackfriars Circus was crowned Best Development of Architectural Merit, whilst Kidderpore Green won Best Family Home over £1.5m and Landmark Place was highly commended for Best Large Development. Blackfriars Circus also won at this year’s Housing Design Awards under the Completed Developments category.

“There’s so much more visibility now.”

“The employee requisition process is so much slicker”, “There’s so much more visibility now” and “I’m delighted not to have a manual process and paper anymore!” The next phase will provide Onboarding functionality where contracts will be issued online and new starter information collated through a Candidate Portal. Hear what Rob Tansey, Group HR Director has to say about the benefits of the new system.

Our training and Diversity and Inclusion initiatives have been recognised at a number of awards recently. At the Homes for Scotland Awards, the East Scotland team won the Company Innovation and Best Practice award for our Building without Barriers programme. And at the Inspire Awards, which recognise diversity and inclusion in construction, we won Most Inspiring Employment Initiative for our ex-Armed Forces programme and were highly commended for Most Inspiring Training Programme. At the Corporate Engagement Awards, which recognise the most successful and innovative corporate partnerships across a range of sectors, Barratt was awarded the Silver award for Best Environmental or Sustainable Programme for our work with the RSPB. And congratulations to apprentice joiner Jemma Sykes who has picked up two Apprentice of the Year awards at recent industry and trade events in Scotland, and will now be going forward to the national finals at the Federation of Master Builders Awards. . Blackfriars Circus was crowned Best Development of Architectural Merit

Landmark Place was highly commended for Best Large Development

Winner of Most Inspirin g Employment Initiative at the Inspire Awa rds

WHAT'S NEW? / 5


Meet the Team: Filwood Park, Bristol

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e spoke to the team at Filwood Park in our Bristol division, who are at the heart of a multimillion-pound regeneration scheme. The unique development of 2, 3 and 4 bedroom homes is just south of Bristol, with the team building 100 homes. The site is surrounded by lots of open space, with a play area for children to enjoy, helping to put the community at the heart of the development. We hear from Liz Murphy, Sales Advisor, Chris Webber, Site Manager and Michael Webb, Assistant Site Manager about what it’s like to work on the site. So Liz, tell us more about the development. Filwood Park is aiming to provide a massive redevelopment of the area. We are building to both a Code 3 criteria and Homes England standards, which means we have to meet larger square footages to the homes, solar panels, water butts and recycling bins. We are working closely with the local police to build ‘Secure by Design homes’. So far it has proved to be very popular and we have sold everything we have released. And what makes this site so unique? Chris: It’s the design of this development, the detailed

Left to Right: Chris Webber, Michael Webb and Liz Murphy

6 / MEET THE TEAM

brickwork really means it stands out for the community and adds something different to the area. It’s something we’re all really proud of and has proved popular with residents! We’re also creating an ecological area in the park which we’re sure will prove popular with the kids and residents in years to come. How’s progress with the site going? Michael: We started construction on the site in October 2017 and we’re due to finish next June, so things are coming along well, we’ve had 47 completions so far. Everyone working on site, around 70 people, all take huge pride in this development and we’re all passionate about getting the house right for the customer. It shows because Filwood Park is 100% recommended!

"We’re all passionate about getting the house right for the customer."


FOUNDATIONS

My Barratt Benefits

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ince the launch of My Barratt Benefits in 2010, we have been working hard to ensure that we constantly improve the benefits we offer to employees. Regular research, surveys and reviews help ensure the scheme is relevant, beneficial for our people and can help attract new people into the business. Following feedback from the Employee Benefits Survey taken at the end of last year, a number of updates have been made to the My Barratt Benefits website including a new central navigation bar to make the site easier to use.

Visit www.barrattflexiblebenefits.co.uk to check out the other changes that have been made. And if you’re heading off this holiday season, be sure to check out some of the offers on the site including: Save up to

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Or, if you’re staying closer to home why not try a Virgin experience day – from thrilling car drives to soothing spa days.

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on airport parking

Save

10%

with Hotels.com

Changes to Long Service Awards Policy

PLUS

Discounts on Jet2, Thomas Cook and Tui

Latest News:

Following feedback from the Employee Engagement Survey and Workforce Forum, the Long Service Awards Policy has been updated to change the type of award given for milestone service levels from a My Barratt Staff Shop voucher to cash. This change in policy takes effect from 1 July 2019 and applies to all qualifiers whose anniversary date falls on or after 1 July 2019. Further details can be found on Docushare by clicking here.

Enhancement to the Introduce a Friend Policy We think it’s important that our people are recognised and rewarded for attracting the best people to our business. Following employee feedback the ‘Introduce A Friend’ scheme rules will be revised so that the introduction fee doubles from £500 to £1000 in recognition of a successful introduction.

MY BARRATT BENEFITS / 7


Celebrating Long Service

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n May we held our fourth annual Long Service Awards dinner in celebration of some of our fantastic colleagues. The dinner saw employees from across the country who were celebrating their 20, 25, 35 and 45 year anniversaries come together for an evening in London. This year the evening was held at the Amba Hotel in London with all attendees also given an extra day of annual leave for the following day.

Celebrating 25 years with the business

George Paterson, John Will and Douglas McLeod celebrate 45 years of service with COO Steven Boyes and Chief Executive David Thomas

A group shot of everyone who was celebrating their long service on the night.

CELEBRATINGLONG LONGSERVICE SERVICE 88//CELEBRATING


FOUNDATIONS

“I thought the whole experience was fantastic, it’s a very nice touch to be recognised for achieving long service."

Colleagues marking 35 years of service

“It was an excellent evening. David, Steven and Rob looked genuinely proud to be there, and really made us Long Service attendees feel appreciated.”

Employees shared anecdotes and memories of their time with the business with attendees describing the evening as “unforgettable”, “fantastic” and “thoroughly enjoyable”. One attendee even said they would

“advise any member of staff to attend”.

In 1974, when our longest standing attendees joined the business, Barratt were building on over 100 developments in England and Scotland and selling more than 3,000 new homes a year, New Year’s Day was celebrated as a public holiday for the first time, McDonald’s opened their first UK restaurant in Woolwich and Brighton hosted the 19th Eurovision Song Contest. Long service is recognised locally at five-yearly intervals across the business from five years’ service. Those celebrating long service milestones from 20 years onwards are also given a cash gift and are invited to the Long Service Awards Dinner.

Guests at the dinner celebrating 20 years milestone

Roll of Honour

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YE David McKandie – Ronald Childs – Mike James – Southern ARS OF SER YE YE ARS OF SER ARS OF SER North Scotland Yorkshire East YE John Holmes – BD Living ARS OF SER Christopher Leyland – Deborah Axon – Yorkshire West Neil Lindsey – BD Living YE A R S O F S E R Fenton Hewitt – North East Yorkshire West Nick Seabourne – BD Living YE ARS OF SER Kevin Lawrence – South Wales Andrew Lowis – North Midlands Adrian Nutt – BD Living John Blockley – East Midlands Stephen Wilton – BD Living YE ER S A RS OF YE YE R 45 years of service Bradford – East Midlands ER A R SRoger A RS OF SE Melanie Fey – Bristol OF S YE ARS OF SER Andy Iwasiuk – Southern Gloria Collings – Southampton Douglas McLeod – YE R Sharon Smith – SouthernY A RS OF SE Caroline Moore – West London Scotland Region R EA E S RS OF Richard Graham – East London 30 years of service Ilir Gjini – North Thames Adam Tillion – Derek Grant – North Scotland YE Southern Region Y Paul Merwick – East Midlands ARS OF SER R EA RS OF SE James Nichols – Group Maria Clarke – Group Support Centre Support Centre Keith Jackson – Group Support Centre

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YE William Murray – ARS OF SER YE ARS OF SER West Scotland Allan Buchan – North Scotland Scott Pettitt – North Scotland Michael Craven – Yorkshire East MichaelYBryan – Yorkshire East ER EAR S OF S YE Thompson – Yorkshire East ER A R S O F S David Steven Ward – Yorkshire East David Hudson – Yorkshire West Donald Munro – North East Paula Goodall – North Midlands John Gosling – Manchester Lindsey Burton – Manchester Richard Bradley – West Midlands Katie Yates – West Midlands Kate Auld – Mercia Karl Heafield – Northampton

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In each issue of Foundations we recognise those who have reached a 20, 25, 30, 35, 40 or 45 years’ long service milestone over the last six months. Congratulations and thank you to all of you who reached a milestone between between January and June 2019.

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CELEBRATING LONG SERVICE / 9


Team Golden Bricks

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his year our graduates are supporting Royal British Legion Industries (RBLI) as they celebrate their 100th year of improving the lives of veterans, those with disabilities and unemployed people. In addition to fundraising, they are going to gain invaluable project management skills through delivering two fantastic projects at the RBLI village in Aylesford, Kent.

Housing SOS legacy project There are several properties in need of renovation across the RBLI village, and the graduates are going to prepare a development portfolio for a semidetached property that is currently uninhabitable. This will include drawings, survey reports and a cost plan, which will then be passed onto the next ASPIRE cohort to deliver, along with a financial contribution towards the works.

The team successfully pitched their business plan to a panel of judges in a Dragon’s Den style pitch and won £1,500 of seed funding. They were praised for their levels of preparation and ability to answer questions, and now their task is to use this money to raise as much as possible for RBLI. Each graduate has also pledged to raise £1,000 through a variety of different individual challenges. From skydives and abseils to bake sales and quiz nights, they are determined to reach their targets!

Caroline McKittrick completes her skydive to help raise £1,000 for RBLI

Dementia garden

Centenary celebration This October they will also host an evening of celebration to mark RBLI’s 100th anniversary and fundraise for their projects. The evening will involve recognising the hard work and dedication of RBLI employees and veterans through a number of awards, and there will also be fundraising throughout the evening with a live auction and raffle.

Hear from one of the veterans who’s been helped by the RBLI.

10 / TEAM GOLDEN BRICKS

This summer team Golden Bricks are going to deliver a multi-sensory, accessible garden designed specifically for residents facing challenges due to dementia. The garden will be located at Gavin Astor House, the care home within the RBLI Village, and will provide a valuable outdoor space for residents and their families to relax and enjoy.

To find out more about their projects and to offer support, please visit their website: www.barrattgoldenbricks.com


FOUNDATIONS

Health & Safety

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s a business we put health and safety first by committing to the highest industry standards and want it to be a core value for everyone. There can be nothing more important and we all play a vital role in ensuring that everyone on our sites has the right to go home at the end of their working day.

We’re continually looking at ways that we can improve safety out on site, and one key way of doing this is through machinery. It plays a big part on site and our subcontractors are constantly looking for ways to improve our safety whilst using them.

In March… we released a new Lifting Plan for our telehandlers which provides our drivers with information on how they should be lifting equipment around site.

Joists Banksman to be used for the transportation of joists Load must be checked as secure prior to lifting If joists are in excess of 6m long then they are to be offloaded directly adjacent to the plot for which they are intended (point of installation) Second gear to be used when travelling with joists

Here’s a few examples of changes that are being made to benefit all:

Windows / external doors Windows/external doors must be stored and lifted on a proprietary stillage Strap down using ratchet straps if required

Ardent Hire…

who provide our JCB Forklifts, send our divisions a weekly report which highlights all of the seatbelt alerts, utilisation of the machine and our CO2 emissions.

Galtec Ltd…

Load must be checked as secure prior to lifting

one of our groundworks subcontractors, is aiming to have fully cabbed dumpers by 2020.

Caberdeck flooring Flooring must be stored and lifted on pallets

Hopefully with these changes made we’ll start to see a reduction in preventable incidents. And with some of these new checks in place, we’ll continue to monitor issues that arise and work with teams on site to make improvements and put action plans into place.

Flooring packs must be shrink wrapped or banded Loose sheets of flooring must be strapped down using ratchet straps Load must be checked as secure prior to lifting

If you or your site are taking steps to create a safer working environment, let us know at employee.communication@barrattplc.co.uk.

HEALTH & SAFETY / 11


Welcoming Oregon to the Group!

A In June we were delighted to welcome Oregon to the Group as we acquired 100% of Oregon Timber Frame Ltd, one of the leading timber frame manufacturers in the UK.

s we celebrate our tenth year as a 5 Star housebuilder, it is important that we continue to lead the industry by focusing on and delivering against our priorities and principles. One of our priorities is Leading Construction – and this includes investing in and embracing new methods of on and offsite construction. It is our aspiration to continue to grow the number of homes we build, but to do this we must lessen the challenges of the industry’s skills shortage, and so we have been exploring options to grow the offsite construction part of the business.

"We also believe that the closer collaboration between the ‘house designer’ and the ‘timber frame designer’ will provide real opportunities to make the houses faster, more efficiently and with less waste."

12 / WELCOMING OREGON TO THE GROUP!


FOUNDATIONS

Timber frame plots can be constructed quickly, in around 10-12 weeks, and the frames are lightweight and do not require over engineered foundations. This means they are less labourintensive, are well suited to brownfield sites with poor soil and cheaper than traditional brick and block. Timber frame is also a renewable source and has one of the lowest embodied energies, meaning its use can help to reduce CO2 and other emissions.

They specialise in the design, manufacture and erection of high quality timber frame superstructures, and currently manufacture around 2,000 units each year with a workforce of 170 employees. Their teams are highly experienced and skilled and, like us, they prioritise innovation, customer service and health and safety.

“In order to achieve our long term growth aspirations, we needed the bigger housing developers in England to fully recognise the benefits of timber frame construction and commit to building in volume."

Oregon are already supplying timber frame systems to our business, and they operate from factories in Selkirk in the Scottish Borders and Burton upon Trent in Staffordshire. Going forward they will report into Regional Managing Director, Douglas McLeod. The current joint Managing Directors of Oregon, Peter Wade and Kenny Dunkley, will continue running the business as normal.

We currently use timber frame build on the majority of residential properties we build in Scotland and are increasing its use across England and Wales. Our internal target is for 25% of all our homes to use some form of MMC by 2025, and this means that timber frame is a key growth area for us. Oregon is one of the leading manufacturers of high quality timber frame, established in 1998.

It’s great to welcome Oregon to the business and we look forward to working together to continue to deliver high quality new homes and putting customers at the heart of everything we do.

We hear from one of the Joint Managing Directors, Peter Wade, about working with Barratt: The Oregon management team were excited when we were approached by Barratt as we could see the opportunities for future growth. Timber frame is the default method of construction in Scotland and Oregon has managed to grow a significant share of this market over the years, however, we have always known that large future growth could only come from England. In order to achieve our long term growth aspirations, we needed the bigger housing developers in England to fully recognise the benefits of timber frame construction and commit to building in volume.

That is exactly what Barratt has done by acquiring Oregon. The Barratt growth plans, and certainty over the long term pipeline of work, will enable Oregon to ‘step up a gear’ and plan for future expansion with confidence. We also believe that the closer collaboration between the ‘house designer’ and the ‘timber frame designer’ will provide real opportunities to manufacture the houses faster, more efficiently and with less waste.

Oregon in numbers Established in

1998 2,000 units each year

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WELCOMING OREGON TO THE GROUP! / 13


Sustainability

Update

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ur approach to sustainability since 2016 has been based around six key issues. In winter we carried out a new survey and 14 interviews with a range of stakeholders including employees, investors, suppliers and industry bodies to check we’re still focusing on the right priorities. 461 stakeholders took part in the survey including 376 employees – thanks to all who responded. Here are some highlights: •8 4% felt we should position ourselves as the market leader on sustainability. •6 0% of you feel you the know basics of our approach to sustainability but wouldn’t feel comfortable explaining it to others.

Our offices created over 4,000m3 of waste last year, with over 90% of us disposing of paper waste and 35% of plastics at our desks each day. All of our offices have made at least one waste saving as a result of our ASPIRE graduate WasteWise project. Annual waste savings include:

Plastic cup removal: eliminating the need for:

8 9,0 0 0 cups

lass milk G bottles:

Deliveries replacing 26,700 two pint plastic bottles.

Crisp packet recycling: Stopping

1 0 0,0 0 0 packets going to landfill… Using the same cup just three times is better for the environment than a disposable cup. 1

14 / SUSTAINABILITY UPDATE

•N ew issues deemed important included physical and mental wellbeing of employees, how we engage with employees, and how we provide opportunities for young people. •A ffordability, lifetime energy efficiency of homes and carbon efficient operations were also considered as important.

Making places work for nature To offset the impacts of new developments on native species, we’re seeking to create a net gain for biodiversity in design across all new developments (where there is no prior planning permission) from 2020. We’ve developed principles and guidance to help shape industry practice and government policy through consultations and working with a range of organisations. The upcoming Environment Bill will be more applicable to our industry following our input into recent consultations. And through our partnership with the RSPB we've been helping to give nature a home: •2 ,000 swift nesting bricks: supplied to the industry as a result of our work with RSPB and Manthorpe. •8 0% of our show home gardens: have planned or installed wildlife friendly features.

Suppliers moved by Greta’s call At the annual supplier conference, the ‘Challenge and Change’ sustainability slot was kicked off with a video of Greta Thunberg, explaining the scale and pace of change required to limit global warming to below 1.5 C. Paul Toyne, London Sustainable Development Commissioner and government advisor, talked about climate, resilience and resource scarcity. Our Head of Corporate Sustainability, Sarah Pratt, then called for our suppliers to innovate and bring ideas to the table to help solve future challenges we all face together. Watch Greta Thunberg’s call to action on climate change.

Clearing the air With an estimated 40,000 deaths each year in the UK resulting from air pollution, we’ve been looking at ways we can reduce our diesel use, a key cause of poor air quality. Here are some of the ways we address it: • Speeding up site compound electric connections to the mains. • On larger sites we are using hybrid generators that store excess energy at times of lower demand to release it when demand is higher. • Solar supported diesel generators are being trialled and are already showing sizeable reductions in diesel use before grid connection.

Ways we can all improve air quality: Use teleconferencing Lift share Turn off engines when stationary Use Webex Meetings (this was recently used to deliver training to finance teams reducing travel time, congestion and emissions)


FOUNDATIONS

An update from our Workforce Forum

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o help us better engage with our employees and get input from colleagues on decisions we make as a business, last year we launched the Workforce Forum.

The forum, which has nominated colleagues from across the regions and GSC, and represents a cross section of our business, has now met three times in the past year to discuss a range of topics.

Forum Members went to our national kitchen providers, Symphony, in January and had a tour round their show room and factory after the meeting.

The group also heard about a number of business improvement projects which are currently going on, to help improve our ways of working. At Barratt Developments, one of our priorities is investing in our people to create a great place to work, founded on an open and honest culture. The Workplace Forum puts this priority at the forefront of Barratt by providing a line of communication between management and employees within the company to share ideas, which allows employees’ voices to be heard at the highest levels of the business. By having a presence in divisions, the members are able to feedback on how new ideas and systems work for employees day to day, to make sure they work as efficiently as possible

At their most recent meeting in May, Chief Operating Officer Steven Boyes attended and thanked the members for their continued commitment to the forum and reiterated the importance of the group for the business, to be able to have an employee voice and response on a range of topics. During the meeting, the group heard about the updates that are being made to the My Barratt Benefits site as a result of their input, and the new career progression paths which are being discussed following their feedback. The focus of the latest meeting was around our 2019 Employee Engagement Survey results and actions that the business as a whole could take as a result of the feedback, with suggestions put forward by forum members.

We spoke to Tracey Dickens, Commercial Director from East Midlands and Darren Haygarth, Accounts Assistant from Southern Counties to hear how they’ve found being involved:

“People from all levels of the business have an opportunity to be actively involved in shaping decisions and processes that affect us all. As employees ourselves we have the ability to understand how decisions will impact us and ultimately you.”

After their meeting in May, members went for a tour around BD Living’s factory which included a visit to their biomass boiler.

Tracey

And we want to hear from you too "We worked with the HR team on the new improvements made to My Barratt Benefits, and I got input from colleagues in the office on how it works – so it’s good to be able to include other colleagues as well as forum members for their ideas.” Darren

Get in touch

If you have any questions or subjects you’d like to raise with the forum, please email employee.forum@ barrattplc.co.uk WORKFORCE FORUM / 15


Projects roundup

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I

t’s time to take another tour around the country to catch up with some of our divisions about their latest, standout developments. It’s great to see our teams designing schemes that are well connected to their surrounding areas and creating new destinations that benefit the whole community.

Renfrew

The divisions we spoke to told us how green infrastructure, public open space, landscape, biodiversity, establishing character and a sense of place plus the creation of new facilities, are all important factors in the design of their developments.

Scotland

Northern

Central

East

London & Southern Denotes Geography covered by; West

1

Constructed on former shipyard land on the banks of the River Clyde, Waterside is a striking, high-density development by our West Scotland division, delivering 60 bespoke apartments and 31 townhouses. The orientation and scale of the design were heavily influenced by the existing properties in the surrounding area, in order to identify with the site’s industrial past and ensure the development feels like an integral part of the Renfrew waterfront. A riverside walkway draws residents to a viewing platform and amenity space at the river’s edge, with unparalleled views.

6

North Midlands- Barratt (Northern Region) and East Midlands-DWH (East Region)

2 Mill Hill

3 5 4

6 7 8

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16 / PROJECTS ROUNDUP

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Barratt East London has recently achieved its first round of completions, as well as Built for Life accreditation, at its Ridgeway Views development in Mill Hill, Barnet. The site, previously the Medical Research Council’s National Institute of Medical Research, will deliver 460 homes, commercial units, a café, gym, public realm, play spaces, sports pitches, meadow land and two ponds for biodiversity. The tiered nature of the site has been retained, along with 3445 existing trees, and offers leafy views over the Totteridge Valley.


FOUNDATIONS

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Newcastle

Telford

Radyr

Witney

Shaped by a desire to retain existing natural features including hedgerows and trees to create a sustainable urban extension to the immediate north of Newcastle, North Gosforth Park is a development of 167 homes that has drawn heavily on landscape-led design principles. The scheme, by BDW North East, will be completed by summer 2020, due to timber frame construction of the standard Barratt housetypes. Strong customer demand is supported by the close proximity of excellent motorway links, with the A1 passing by the west of the site.

Once completed in its entirety, Lawley Village in Telford will comprise around 3500 homes, made up of four neighbourhoods, as well as offices, restaurants, a primary school, parklands and shops. West Midlands’ proposal for Phase 7 is for 267 new units, with a mix of storey heights ranging from 2 to 3 storeys. Pedestrian access to and from the neighbourhood’s central green corridor has been improved and an existing cycle way provides an opportunity to create good pedestrian and cycling connectivity with the site’s surroundings.

BDW South Wales are currently underway with a dual-branded development at Goitre Fach, to the north west of Cardiff. The scheme delivers 263 new homes to suit local needs, utilising the Barratt 2016 and DWH-7 ranges. Strong Green Infrastructure connectivity was a key requirement of the local authority, providing seamless green routes to the surrounding landscape and valuable habitat connections. The development’s location has been identified as a key sustainable transport corridor, including new bus routes, the delivery of a cycle ‘super route’ and a comprehensive network of walking routes.

Kingfisher Meadows, located to the north of Witney, consists of 260 homes with a mixture of tenures, ranging from 2 to 5 bed homes. The planning application for this DWH scheme was one of the fastest approved applications that Mercia has completed. It was the first site to be designed in-house from feasibility through to a Reserved Matters planning application. The development has three distinct character areas to create a sense of place. Architecturally, the houses exhibit formal proportion, arts and crafts and cottage vernacular design.

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Aylesbury

Hook

Staplehurst

Monkerton

North Thames’ scheme for 492 homes at Oakfield Village, Kingsbrook takes inspiration from the Garden Cities of Letchworth and Welwyn Garden City. The proposal makes significant improvements to the flood defence strategy for the wider area, helping to reinstate natural water courses and providing a regional wetlands park. Existing areas of ecological value will be protected, enhanced and managed by the provision of a Biodiversity Action Plan for habitats and species. The roof orientation of dwellings is designed to optimise opportunities to provide solar collectors and PV cells.

Oakwood Grange is a scheme for 500 units, split equally with Croudace Homes. Of the 250 units, 165 will be delivered by DWH Southern and 85 by Barratt Southern Counties. The scheme has had various challenges and constraints, including multiple landowners, a fixed housing mix (as set in Outline planning conditions), Suitable Alternative Natural Greenspace provision (SANG), flood plain, public rights of way and consideration of an adjoining, future commercial development. The scheme successfully achieved 11 out of 12 ‘green’ ratings for Building for Life last year.

Planning permission has been achieved by BDW Kent for 250 homes at Dickens Gate in Staplehurst. The scheme utilises the latest DWH standard product, ranging from two bedroom homes to large five bedroom detached homes. The design takes full advantage of the ecological constraints of the site, with the creation of a designated wildlife meadow, the enhancement and management of existing ponds and the creation of walking routes for local residents. A large area of open space at the heart of the development forms a key focal point and also mitigates against flooding.

Harts Meadow is a DWH scheme by our Exeter division, comprising 1, 2, 3, 4 and 5 bedroom homes. The 72 unit scheme is set in Monkerton, a small hamlet in the village of Pinhoe, on the outskirts of Exeter. The community overlooks a fantastic area of open space with a tree-lined footpath towards the local facilities and train station, with bench stops along the way. The development is perfect for a diverse community of families, downsizers and professionals.

PROJECTS ROUNDUP / 17


Celebrating our Pride in the Job Award Winners

T

he NHBC Pride in the Job Awards recognise the highest standards in housebuilding, with winners selected from more than 16,000 site managers working on sites across the country. 84 of our site managers won NHBC Pride in the Job Quality Awards this year and were recognised for their consistent quality, technical skills, attention to detail, leadership, customer service and site safety. This exceptional number of awards, more than any other housebuilder for 15 years running, demonstrates our commitment to delivering the highest quality homes and striving for excellence across all aspects of construction.

We spoke to Luke Darby, Site Manager from our West Midlands division, about the awards, challenges faced on his site in Bromsgrove, and the key to being a successful site manager. rby Luke Da How did you and your team secure a 2019 Pride in the Job Award? My team and I secured our second successful Pride in the Job Award through consistency and dedication to handing over a high level product. We were committed to ensuring that all stages throughout the build programme were on point. How much does the award mean to you?

What do you think is your best trait at work? To check, check and check again. Also to have information for trades and materials on site ready for the start date. What do you enjoy most about your job?

The award gives recognition to the whole team who have worked really hard and truly deserve it. It is a fantastic achievement! What challenges have you faced working on Norton Farm? There were a number of challenges faced on site at Norton Farm. Given that this is a consortium site, we were required to work over existing water mains and all aspects of build from bungalows to apartments. The site is on an extremely vast gradient with mass retainment which posed an additional challenge. Use of Large Format Block, a modern method of construction, meant reinventing the wheel to get the best out of the system.

As a result we reached 105 completions in the first financial year followed by 87 in the second.

I enjoy the challenge. I need to be kept busy and this job certainly does that. I am never left looking for something to do. I always push for the perfect finish and the smile on the customer's face makes it all worthwhile. What key piece of advice would you offer to someone aspiring to be a site manager? Approach the job with a good work ethic and always be willing to learn. No matter what your role, you can always continue learning. As a site manager, thinking outside the box to get the best out of the team you are leading is crucial.

PRIDE IN THE JOB 2019 This year’s Pride in the Job Quality winners are…

SCOTLAND

NORTHERN

North Scotland Alan Wharton Barry Cooper Brendan Saba Jeff Calder John Dawson Marc Duncan East Scotland Ewan MacLean Barrie Mitchell Peter Lawrie Colin Graham West Scotland Matt McLaughlin David Blair

North East David Leightley Lee Howard Lloyd Parkinson Mark Summersgill Darren Watt Yorkshire East Martyn Thorley Paul Dearnley Ben Waines Yorkshire West Andy Briddock Ricky Booth

North Midlands Paul Hulme Gavin Locker Lee Maydew Liam Pettet Mark Pettet Martin Rose

CENTRAL

Manchester Craig Hancock Neil Salisbury Sean O'Regan Steve Jordan Jim Thomson

18 / PRIDE IN THE JOB AWARDS

North West Jordan Wood West Midlands Luke Darby Ian Crockford Mercia Adam Breakspear Alex Price Dean Newbold Ian Green Kirk Raine Marc Fielding Paul Moore Steve McNally

South Wales Chris Davies James Bannister John Popple Paul Oakley Rebecca Roberts

EAST

East Midlands Alex Coltman Ashley Doyle Dane Mumford Dave Dearden Henry Patecki Liam Hathaway Zoe Rawlings

Northampton Darren Price Jack Davey Roy Kelly Sam Foglia South Midlands Gary DuPille Eastern Counties James Armstrong Trevor Bowden Jamie Fox Andrew Martin James Wells Tommy Luxton

Southern Craig Hodge Cambridgeshire Michele Raucci Stuart Morley

WEST

Bristol Martin Beard Paul Cromey Matthew Lloyd South West Brendan Mason Exeter Andy Tugwell Matt Barnett Mike Mitchell

LONDON & SOUTHERN West London Duncan Garrett East London Allan White Southern Counties Karl Rendell Kent Altin Murataj Oliver Chapman Southampton Matt Annalls Phil Cripps


FOUNDATIONS

Building without Barriers

R

esearch shows that diverse and inclusive workplaces are happier, have increased creativity and better reflect the local community. Here at Barratt, we want to ‘build without barriers’. We value everyone for who they are and the unique contribution they bring to customers, colleagues and the communities we create. Over the past couple of years we’ve undertaken lots of activity to support our desire to have a diverse and inclusive business. This includes supporting paid disability work placements, increased coverage of events such as Pride and International Women’s Day as well as Diversity and Inclusion training for more than 800 leaders across the business. We’re proud to announce that some of these initiatives have recently won awards. Our recent successes include: W inner of the Company Innovation and Best Practice Award at the Homes for Scotland Awards

The final section of our three-part Catalyst programme aimed to develop women with the potential to do more senior roles, was held in February. The final event welcomed a keynote speaker from the London Business Forum and was also attended by our Chairman John Allan and Chief Executive David Thomas. In other exciting news, our first employee led network was recently formed. The network was promoted as the gender equality employee-led network and colleagues from around the business got in contact to be a part of this new initiative. The network is now known as Under One Roof and will be launching its mission statement and aims to the business shortly. Moving forwards, we remain committed to delivering our strategy which is made up of three key areas: Accountable Leadership, Employer of Choice and Customer Focus. Some of the specific aims include creating more balance between the numbers of women, LGBT+, disabled people and minority groups across the business and striving to create an inclusive environment that fosters creativity and innovation. As ever, we have plenty more in the pipeline including the rollout of Dignity and Respect Toolbox Talks, a continued focus on supporting flexible working and the development of our Black, Asian, Minority Ethnic strategy.

Winner of the Most Inspiring Employment Initiative Award for our Armed Forces programme at The Inspire Awards which recognise diversity in construction Highly Commended in the Most Inspiring Training Programme category at The Inspire Awards Bronze winner at The Telly Awards, which honour video and television, for our campaign aimed at attracting a more diverse workforce. In addition to these awards, we also reached level one ‘committed’ of the government’s Disability Confident Scheme and became a Stonewall Diversity Champion, the UK’s largest LGBT+ charity.

Collecting the award for Most Inspiring Employment Initiative Award for our Armed Forces Programme

The team picking up Highly Commended in the Most Inspiring Training Programme category at the Inspire Awards

BUILDING WITHOUT BARRIERS / 19


Supporting local causes

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t’s important for us as a business to give back to the communities we work in, and one of the ways we are doing this is through corporate partnerships. These partnerships allow us to not only provide financial support to fantastic causes, but also to share ideas and best practice over a significant period of time.

AR

IT Y P L A N

St. Mungo’s This year, in celebration of achieving our HBF 5 Star Customer Satisfaction Rating for a tenth consecutive year, we announced a three year partnership with homelessness charity St. Mungo’s worth £500,000. This is to fund their innovative ‘Putting Down Roots’ programme, which helps vulnerable people improve their physical and mental wellbeing through social gardening.

RBLI

Last year we donated £750,000 to help RBLI expand their village in Kent, which provides support and accommodation to veterans and their families. Their values align closely with our own, particularly in providing ex- Armed Forces personnel with employment support, and they are the chosen charity for this year’s graduate cohort.

Mates in Mind

Whizz-Kidz

Last year we also launched a partnership with Mates in Mind, which provides a framework to raise awareness, address the stigma of poor mental health and improve positive mental wellbeing within the construction industry. As part of this, we will be rolling out training to our line managers across the business to support them in facilitating conversations about mental health with employees.

We’ve been working with Whizz-Kidz for a number of years to help provide disabled children with the essential mobility equipment they need. Not only have our London marathon runners got involved with this fantastic cause, but we have also worked closely with the ‘Kidz Board’, who have offered advice on how we can make our developments more wheelchair friendly.

RSPB Our partnership with the RSPB is now in its fifth year, with an overall mission to improve the way in which nature and wildlife are incorporated into our developments. Through this partnership, we have worked with Manthorpe to design a swift nesting brick to be used on our developments in cities where swifts have recently faced their largest decline, and created a garden guide to help bring wildlife friendly gardens to our developments and customers.

Canine Partners We have recently agreed that Canine Partners will become the David Wilson Homes charity partner. Canine Partners transforms the lives of disabled people by partnering them with assistance dogs to provide greater independence and quality of life, and to launch our partnership we have sponsored a puppy named Wellington!

20 / SUPPORTING LOCAL CAUSES


FOUNDATIONS

Barratt & David Wilson Community Fund Since January, our divisions have donated £1,000 a month to good causes across the country through the Barratt & David Wilson Community Fund. We have supported a number of different charities and community organisations including: Air Ambulance, Armadillo Youth Café, Edinburgh Dog and Cat Home, Magic Moments, Mental Health Aberdeen and St Mungo’s.

Divisional Matching

Big Barratt Hike 2019 Following on from the success and interest in the two hiking events we took part in last year, this year we have organised a Barratt employee event this September. The Big Barratt Hike 2019 will see 26 teams from across the business taking part in the 21-mile hike in the Peak District, with a well-deserved BBQ to celebrate afterwards! The teams will be fundraising £100,000 for Mind and the British Heart Foundation.

Volunteer Days

So far this year we have raised £310,000 through divisional fundraising and group matching. This is in addition to money raised through individual fundraising and matching and the Barratt & David Wilson Community Fund. Don’t forget that each division is able to apply for up to £15,000 of match funding a year, and can raise money for up to six different charities.

£310,00 0 Raise

There is still plenty of time to take your volunteer day this year and make a practical difference to a good cause of your choice. If you need inspiration, you could get in touch with one of our corporate partners. Recently, 63 employees from the South Wales division worked together to rebuild a sensory garden for a Penarth school. The interactive and inclusive space now has an amphitheatre, central pergola and tactile areas for pupils to enjoy and was officially opened by Paralympian Rhys Jones.

d!

Individual Matching This year we launched match funding for employees raising £1,000 for charity. So far, we have seen you take part in a range of impressive fundraising challenges, from sky dives and swimathons to quiz nights and drastic haircuts. There is still match funding available; so, if you are planning to raise £1,000 for charity this year, make sure to double your money! For further information, see the FAQs available on Docushare by clicking here.

SUPPORTING LOCAL CAUSES / 21


Putting our customers first

A

s we celebrate our 10th year as a 5 Star housebuilder, meaning that more than 90% of our customers would recommend us to a friend, we know that putting our customers at the heart of everything we do is key to this incredible achievement which no other major housebuilder comes close to. We hear from some of our customers who are clearly delighted with our teams across the country, with colleagues going the extra mile to provide excellent service.

omes Dear Barratt H

Josh Morgan, Sales Adviser at Northwalls Grange in Bristol received high praise from a happy customer who’s now in her dream home with her children.

I live, and am extraordinarily happy, in Northwalls Grange. But I certainly would not be here if it were not for Josh, the salesman at Northwalls Grange in Taunton. He is ABSOLUTELY OUTSTANDING. Josh talked me through all the options, and was both very knowledgeable and professional. I did not understand anything about where to start and he guided me through the whole thing, without being pushy or forceful at all.

He was incredibly kind, and that, more than anything else was what persuaded me that I could do this. Throughout my whole experience (and I must have come at least 100 times!) Josh was patient and helpful. Now that we are here and settled, he has made sure that everything is okay. He is incredible, and I would really appreciate it if you could pass on all our thanks.

New residents at Newbury Racecourse in our Southern division shared their thanks to the sales team for all their help now that they’ve moved into their new home. Hi there, I'd just like to send a message regarding David Wilson Homes in Newbury (at the racecourse). We've recently moved in and ALL the staff who work in the Newbury office were absolutely fantastic. We were tied into another property and were struggling to get out of it and the ladies in the DWH office were a great help in hurrying the process along.

In our East Midlands division, the team at Ramblers Gate received thanks for their amazing customer service, with everyone on site living up to our 5 Star credentials! “We have recently bought a DW home! The customer service has been absolutely amazing!! The site is beautiful and all the site workers have been amazing! I can hands down say it’s a 5 star company! Our site, Ramblers Gate, has been AMAZING!!! Especially the sales team and site managers!! We’re over the moon with our home and the service we have received and are still getting.️”

22 / PUTTING OUR OUR CUSTOMERS CUSTOMERS FIRST FIRST

"We've recently moved in and ALL the staff who work in the Newbury office were absolutely fantastic."

Every step of the process was well organised and our every need was addressed. We've had a few parking issues, but again the ladies in the office sorted it straight away. Please can you thank all the staff as they are a credit to DWH!

Couple Michael and Dawn have fallen in love with their new home at our Saxon Meadows development in our Mercia division, with praise for the team on site for helping them find the perfect home. “The whole development is fantastic, particularly compared to what it used to be, an old coal mine! We couldn’t be happier with the customer experience we’ve had with Barratt. Any little snags have been fixed really quickly and the fit and finish of the flat are top quality. We absolutely love our new home and we’re proud to be the 57,000th customer who would recommend Barratt to a friend.”


FOUNDATIONS

Social update

A

s we mark the end of another successful financial year, colleagues from around the business have been celebrating the occasion at their end of year parties!

The South West and Bristol teams didn’t let the rain stop them as they hosted a summer festival at Ladden Garden Village for employees and local residents.

The team in West Scotland celebrated in style with a Hawaiian Luau, complete with fish and chips and an ice cream van!

The team at South Wales enjoyed their year end conference and party with views over Cardiff Bay.

Colleagues from the North West enjoyed a BBQ to celebrate a successful year.

Teams in Southern Counties followed their end of year seminar with a BBQ. SOCIAL UPDATE / 23


1

And finally…

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4 5 6 7

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Caption competition

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Ahead of South West’s annual golf day, Terry, Sophie and Ade were all perfecting their shots. What do you think they were saying to each other?

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The prize crossword

Email us at employee.communication@barrattplc.co.uk by Friday 27 September to be in with a chance of winning a gift card. We’ll print the best suggestion in the next issue.

"I said Hero in a half shell, not leave me on the Raft Chell!"

Thanks to colleagues who submitted their building one liners to the employee communications team, here’s a pick of some of oes a the best… lothes d ess". "What c ddr ear? A house w outhern incent, S Paul V

1. Where the Big Barratt Hike 2019 takes place (4,8)

2. The cause of 40,000 deaths each year in the UK (3,9)

5. Our employee led network for diversity and inclusion (5,3,4)

3. The new partner charity of David Wilson Homes (6,8)

7. Our national kitchen providers (8)

4. A holiday company you can receive a discount with (3) 6. Commercial Director for East Midlands (6,7)

10. 15 year old Swedish climate change activist (5,8)

7. Which species of bird use our nesting bricks (6)

12. Our employee self-service system (4)

9. Provider of our JCB Forklifts (6,4)

13. Site manager at Filwood Park (5,6)

11. A fast method of construction and a key growth area (6,5) Closing da 27 Septe te: mber

15. Where the Long Service Awards dinner was held (4,5)

To take part in the prize crossword you can either fill in the form online by following this link or print out this page in the online version and email employee.communication@barrattplc.co.uk or fill in the printed version and send back your completed crossword to: Katy Soar, Barratt Developments PLC Barratt London Regional Office, Third Floor Press Centre, Here East, 13 East Bay Lane, Queen Elizabeth Olympic Park, London E15 2GW Name

The winning caption came from David Brown, Finance Manager in our South West division who has won a Marks & Spencer gift card worth £50.

Address

Job title

"When construction workers party they raise the roof!" Val Cooper, GSC

Down

14. Location of Filwood Park (7)

Thanks to all the readers who sent in captions for our last competition, with our very own Teenage Ninja Turtle Donatello enjoying a day out at South Wales annual raft race.

Builders one-liners

Across

8. Winner of best large development at the Evening Standard New Homes Awards (7,5)

And the winner is

re for Click he ve interacti rd crosswo

Location

Congratulations

Congratulations to the winner of our first crossword, Debbie Harrison, Finance Administrator from GSC who received a Marks & Spencer gift card worth £50.

"Why are p lu happy? Th mbers ey just go with the fl ow".

Andy Sham ash, Londo n

Submit your building one liners to: employee.communication@barrattplc.co.uk


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