Bart International Issue 177 by Bart International

177

SEP-OCT 2018 OCT-NOV 2018

PREMIER TRANS-ATLANTIC BUSINESS AVIATION MAGAZINE

NBAA-BACE 2018 Return to the Good Ol' Days In Orlando

BECAUSE YOU CANâ&#x20AC;&#x2122;T MOVE MOUNTAINS Land closer to them with the remarkably agile Gulfstream G280â&#x201E;˘. This super-midsize jet is a proven performer at destinations tucked high in the Alps, such as Lugano, Switzerland. Discover promise in every journey.

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UPFRONT

DISREGARD IS THE PREDATOR THEY WERE A NICE FAMILY. The three boys were close to their father, who coached them with a passion for exciting and sometimes life-threatening sports. They could often be found hiking, mountain climbing or even skydiving on summer weekends. And they were always partying and picnicking together. Finally, it was time for college and even if attending different institutions, the boys remained in close contact with their father, who took advantage of the slowdown in family activities to take flying lessons at the local aero club. By the same token, he also started learning how to scuba dive. Six months later, his pilot license in pocket and after multiple researches and visits to local aero clubs, daddy bought himself the stalwart of Piper Aircraft: the six seat Piper PA-32 Cherokee Six, a development of the PA-28 Cherokee series. Soon the summer holidays were on hand. It was a particularly warm summer - too hot for any mountain climbing. Instead, the father decided to start training his sons to scuba dive. So, he planned a family scuba trip to the Riviera via his PA-32. One weekend not long after, the father and his three sons gathered up their diving equipment at the airport: the heavy compressor for their four diving bottles and four holding tanks of 50 liters each filled to 300 bars to allow them to rapidly fill the tanks between dives. All this fit in the ample baggage compartment behind the backseat row. One son took his place up front with his father. As the seats in the second row were facing backward, the two

Fernand M. Francois Editor and Publisher

other sons sat in the backseat row in order to have a forward view of the scenery. Everybody on board, the pilot started the engine, rolled down the runway, pushing the throttle forward. The speed increased and, having reached rotating speed, he started pulling back the yoke, raising the nose of the airplane and taking off with a nose-up, pitched-off attitude. A few seconds later, the aircraft crashed at the end of the runway, falling tail down. All three fine young men and their father were killed instantly. Damn, damn, damn. Compliance with the weight and balance limits of any airplane is critical to flight safety. In this case, all the weight of the scuba diving equipment plus two passengers were placed at the back of the airplane, meaning the aircraft operated with its center of gravity outside the approval limits. This rule is applicable to all aircraft and is not limited to the size, shape or weight of the flying machine. Flying any aircraft with your sales manager, your accountant and their luggage for three days is not a problem. Flying back from a hunting party with a group of friends, you better determine the center of gravity of your airplane before charging the two boars you intend to bring back. Judgement is the more desirable talent to possess in the operation of any aircraft, from a Cessna 150 to an Airbus A380. PS: This story, although fiction, is based on actual events that happened when I was learning to fly, back in the early seventies.

"Aviation in itself is not inherently dangerous, but is terribly unforgiving of carelessness or neglect" Anonymous

Volume XXX N°5 EDITOR AND PUBLISHER Fernand M. Francois ASSOCIATE PUBLISHER Kathy Ann Francois ASSISTANT to the PUBLISHER Victoria Coffman EDITOR-IN-CHIEF Nick Klenske MANAGING EDITOR Busra Ozturk EXECUTIVE EDITOR Volker K. Thomalla EXECUTIVE EDITOR Marc Grangier SAFETY EDITOR Michael R. Grüninger COACHING EDITOR Captain LeRoy Cook TECHNOLOGY EDITOR Steve Nichols CONTRIBUTING EDITORS Louis Smyth, Derek Bloom, Richard Koe, Brian Foley, Anna Naznarova, Giulia Mauri

DEPARTMENTS 3 From the Publisher 6 Briefing Room 8 Quick Lane 22 Business News 24 On the Move 26 Trans-Atlantic Update

PREMIER TRANS-ATLANTIC BUSINESS AVIATION MAGAZINE MEMBER OF

ART DIRECTOR Tanguy Francois For all the above Info@bartintl.com ADVERTISING Kathy Ann Francois Marketing Director kafrancois@bartintl.com

BART International Premier Transatlantic Aviation Magazine ISSN 0776-7596. Printed in Belgium is published and owned by SA Frankie&Lette, 20 rue de l’Industrie at B1400 Nivelles. Phone +326 788 3603. Info@bartintl.com. BART Intl is governed by the International copyright laws. Free professional subscription available. International distribution by ASENDIA. USPS O16707 Priodical postage paid. Call IMS I (800) 4283003 Responsible Publisher Fernand M. Francois

EBACE OFFICIAL PUBLICATION

FEATURES 30 NBAA-BACE SENSING An Inside Look at NBAA-BACE 2018 44 ENGINE EFFICIENCY Driven by Technology 48 AVIONICS SUPPLIERS Promoting Their Wares in Orlando 54 MAINTENANCE MRO a Quickly Changing Trade 64 UPGRADES MODIFICATIONS A Market in Full Swing 69 INTERIORS A Look Inside

72 FBOs Innovation and Stability 78 FUEL Expanding the Horizon 84 RUBAE REPORT Good Bye Jet Expo; Hello RUBAE! 90 FROM THE COCKPIT Presentation is Important 94 SAFETY SENSE Ground Collision on Active Runway

OUR ADVERTISERS and their Agencies 59 83 29 81 51 33 11 85 15 87 75 7 37 39 27 2 21 9 91 57 93 17 65 49 13 35 61 19 100 99 25

Aero-Dienst GmbH & Co. KG Air BP Atlas Air Service Avfuel Corporation BendixKing (TMP Worldwide) Blackhawk Modifications, Inc. CAE Dassault Falcon (PEMA 2M) Duncan Aviation EBACE 2019 Euro Jet Intercontinental FlightSafety International (GRETEMAN GROUP) Garmin GDC Technics Geneva Airpark SA Gulfstream Aerospace Corporation Honeywell Aerospace (TMP Worldwide) Jet Aviation JetNet LLC Jet Support Services INC. (JSSI) NBAA-BACE 2018 Pilatus Aircraft Ltd. Raisbeck Engineering Rockwell Collins ARINCDirect Rolls-Royce SmartSky Networks (GRETEMAN GROUP) StandardAero TAG Farnborough Airport Textron Aviation (Copp Media Services, INC.) Universal Avionics Systems, Corp. West Star Aviation INC.

The NBAA opening general session is more than a kickoff to three days of heavy immersion in all things bizav. It's an opportunity to hear from the association leadership on important economic, operational and, yes, political issues that affect all NBAA members, to varying degrees. It's also the occasion to meet your peers, to learn and make new connections.

OUR COVER

"No Plane No Gain", a comprehensive advocacy initiative for the business aviation community jointly sponsored by the National Business Aviation Association (NBAA) and the General Aviation Manufacturers Association (GAMA). Ed Bolen, Chief Executive Officer and President NBAA, smiling at the perspective of another successful NBAA-BACE.

BRIEFING ROOM Events

VISIBILITY Visibility conditions impact aviation operations in many ways. Poor visibility at a destination can reduce capacity of airports leading to ground delays, flight diversions, flight cancellations and extra operating costs just to name a few. STEVE ARBOGAST gives an overview of what you need to know

Agenda NBAA-BACE Oct. 16 - 18, 2018 Orlando FL, USA

MEBA Dec. 10 - 12, 2018 Dubai, UAE

HAI HELI -EXPO March. 4 - 7, 2019 Atlanta, USA

AERO Apr. 10 - 13, 2019 Friedrichshafen, Germany

EBACE May. 21 - 23, 2019 Geneva, Switzerland

TMOSPHERIC PHENOMENA resulting in reduced visibility include rain, drizzle, thunderstorms, snow and blowing snow, ice pellets/crystals/ice fog, volcanic ash, fog, smoke, haze and airborne dust and sand. Major impacts on visibility Fog is often a significant factor in terms of lowered visibility values. Precipitation reduces visibility, depending upon intensity and droplet size, and light drizzle and/or snow can hinder visual flight rule (VFR) operations. Heavy rain, snow and thunderstorm activity, however, can significantly reduce visibility. Lowered visibility, when operating without instrument flight rule (IFR) certifications, may result in loss of aircraft control. Legal visibility minimums Charter (non-scheduled commercial) operators generally have more operating restrictions in place compared to private non-revenue operations. Part 135 (IFR) operations must, for example, be capable of landing within 80% of runway length and this can affect operations to as many as 2400 smaller airports in the U.S. alone. Additionally, Part 135 (IFR) operations may not begin an approach to an airport that has no weather reporting facility, unless a designated alternate airport has approved weather reporting and is within one hour flight time. Although one mile forward visibility is usually a standard landing minimum requirement there are many factors that contribute to landing/take off minimums, including aircraft performance, operator certification and obstacle clearance. For VFR operations 1000 feet/3 miles is the technical legal minimum visibility requirement. Be mindful that night VFR is more challenging than day VFR, as it's more difficult to see clouds and to differentiate ground details. Be particularly careful in cases of marginal weather forecasts and lean more toward "deteriorating to" rather than "improving to" projections. Provide your minimum visibility requirements Operators often have individual and particular operating requirements in terms of visibility. Even with all legal minimums established by airports, local authorities and crew certifications,

pilots will know what they're comfortable with. Many VFR operators, for example, will not take a chance on departing at close to marginal visibility conditions. Remember that "just because something is legal doesn't make it safe." Always ensure that your 3rd-party providers are aware of your particular operating and visibility minimum requirements. Additional tips When looking for accurate visibility values it's best to obtain this information no more than 24 hours prior to the estimated time of departure or arrival. While visibility predictions can be considered for planning purposes as much as 72 hours out, these forecasts are not as detailed or accurate. When operating to destinations with visibility under 1000/3 you should have at least two airport alternates with visibility of 800/2 or greater. Keep in mind that when operating to areas with limited alternates you may need to look some distance away to find suitable airport alternates that meets all of your operational and visibility requirements. Conclusion As weather forecasting is not an exact science, it's recommended that operators utilize the services of certified and experienced meteorologists. It's recommended that for planning purposes you obtain preliminary weather briefs, but also contact your weather provider within 24 hours of departure to obtain an updated overview of what to expect for your destination. Also, it's important that you always provide your visibility preferences, so your service provider is able to offer the best solutions for your flight. Questions? If you have any questions about this article or would like assistance with your weather planning, contact me at stevearbogast@univ-wea.com Steve Arbogast has 30 years' experience in aviation meteorology. After eight years of active duty service in the U.S. Navy, he joined Universal in 1989. He currently serves as senior aviation and flight planning supervisor at Universal headquarters in Houston.

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QUICK LANE ALL-NEW G600 MAKES STEADY PROGRESS TOWARD CERTIFICATION Gulfstream Aerospace Corp. announced its awardwinning Gulfstream G600, the second aircraft in the company’s dynamic family of all-new ultra-longrange, large-cabin jets, has begun US FAA certification field performance testing. “We continue to make steady progress toward certifying the all-new G600 later this year and beginning customer deliveries in 2019,” said Mark Burns, president, Gulfstream. “The recent type certification for the G500 is added motivation and inspiration for us to bring the G600 across the finish line and into the hands of our customers.”

SATCOM DIRECT SIGNS AVIONICS SERVICES AS FIRST LATIN AMERICAN HARDWARE RESELLER Satcom Direct Brazil, the regional headquarters for Business Aviation connectivity, software and hardware provider SD, appointed São Paulo-based Avionics Services as the first SD hardware dealer and installer in Latin America. The deal gives Latin American business jet owners and operators a single, local source for purchasing, installing and supporting SD equipment for executive aircraft and rotary machines. SD customers operating in and around Latin America also benefit from enhanced customer support as immediate access to full SD hardware maintenance and installation expertise is now available through Avionics Services.

AMAC AEROSPACE RECEIVES NEW MAINTENANCE PROJECTS AMAC Aerospace has received several new maintenance projects, which will be carried out in Basel, Switzerland. A privately owned A318 arrived in August for a C-Check inspection and will undergo a landing gear overhaul at AMAC’s headquarters. An Airbus A330 entered the hangar doors in Basel for a CCheck inspection in conjunction with a cabin modification. At the same time, an Airbus A319 will undergo a C-Check including a cabin modification of the entertainment area in the cabin.

8 - BART: OCTOBER - NOVEMBER - 2018

EXECUJET EXTENDS APPROVALS FOR GULFSTREAM BASE MAINTENANCE IN CHINA

ExecuJet Haite is announcing the extension of its FAA approval to provide base maintenance on the Gulfstream IV and V series at its Tianjin Binhai International Airport facility in China. In addition to the Gulfstream approvals, ExecuJet has increased its capability on the Bombardier Challenger 605 to a 72-month base check and Falcon 7X and 8X up to 48-month base checks. In May 2018, it became the first and only business jet MRO in China to be awarded EASA Part 145 certification.

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QUICK LANE CAE AND AIRASIA SIGN NEW MPL CADET TRAINING PROGRAM CAE has signed a new agreement with AirAsia to train more than 400 cadets in a competencybased Multi-Crew Pilot License (MPL) program to support the airline’s growth. Upon completion of their 18-month training program, the next generation of pilots will become AirAsia first officers. The comprehensive CAE AirAsia MPL program follows the highest industry pilot training standards in the world. In another statement, CAE also announced the signature of a new exclusive agreement with AIR BUSAN to support the airline’s Airbus A320 pilot training needs in the region. CAE will train the airline’s pilots starting in the fall of 2018 at the CAE Korea training center.

JET AVIATION GAINS EASA STC APPROVAL FOR ADS-B OUT COMPLIANCE ON B747 Jet Aviation received EASA Supplemental Type Certification for ADS-B Out compliance for the B747 series aircraft, some 2 years ahead of EASA and FAA 2020 mandates. With this approval, Jet Aviation’s MRO and Completions facility in Basel is authorized to configure and install ADS-B Out systems on B747 aircraft subject to specific equipment configurations. ADS-B Out compliance delivers digital information such as the aircraft’s exact position, sensors and system accuracy and traffic and resolution advice to airborne and landed ADS-B receivers. This enhances situational awareness for Air Traffic Control of aircraft with ADS-B Out capabilities and is mandated by the FAA effective January 2020, followed by EASA in June 2020.

MTU MAINTENANCE CANADA CELEBRATES 20TH ANNIVERSARY MTU Maintenance Canada celebrated its 20th anniversary with customers, partners and employees. The event included a ceremony at the facility as well as a trip to local Abbotsford Airshow. In total, MTU Maintenance Canada has seen over 1,100 engine shop visits over its 20-year history. In 2011, the company introduced its Accessory Repair Center of excellence which completes over 11,000 accessory repairs per year.

10 - BART: OCTOBER - NOVEMBER - 2018

ENSTROM CERTIFIES APPAREO VISION 1000 Enstrom Helicopter Corporation has certified Appareo’s Vision 1000 in the Enstrom 480B turbine helicopter. FAA certification for the Vision 1000 was granted in June, followed by EASA and the Brazilian DAC. Approval is in process with the Chinese CAAC and the CAA of Argentina. The Vision 1000 is Appareo’s FAA-certified cockpit recording device that captures attitude data, WAAS GPS, cockpit imaging, and ambient audio. “It is a self-contained design that is a perfect fit for the Enstrom 480B,” says Dennis Martin, Director of Sales & Marketing at Enstrom Helicopter.

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QUICK LANE GARMIN ACQUIRES FLTPLAN.COM, A LEADING ELECTRONIC FLIGHT PLANNING AND SERVICES PROVIDER Garmin Ltd. has acquired Flight Plan LLC (FltPlan), a privatelyheld provider of electronic flight planning, scheduling, and trip support services, including the popular website FltPlan.com and mobile application FltPlan Go. FltPlan is one of the largest flight planning companies in the world, creating more than 6.3 million flight plans annually. With 19 years of experience and more than 165,000 registered users, FltPlan offers comprehensive, self-service flight management solutions as well as premium offerings ideal for Business and General Aviation operators. Popular tools include a free flight planning and filing website, FltPlan.com, available for US, Canada, Mexico, the Caribbean, Central America, Panama, and parts of Venezuela and Columbia, as well as other premium web-based offerings. The company also offers a complementing free FltPlan Go app for iOS, Android, and Windows.

PATTONAIR MARKS 10TH ANNIVERSARY OF BRAZIL SITE SPRINGBOARD FOR EXPANSION

Pattonair is marking the 10th anniversary of its Brazil site, which will be the springboard for its expansion plans into South and Central America. Pattonair’s Brazil site is co-located within Safran Helicopter Engines’ Rio de Janeiro facility, in line with Pattonair’s strategy of supporting customers globally, wherever they are located. It has two service contracts with Safran for supply chain solutions; in C Class parts and for warehouse management services, encompassing both OEM and MRO sectors on engines, such as Arrius and Makila.

AVIAÂ ENLISTS CONSTANT AVIATION AS NEW, PREFERRED MRO SUPPLIER IN THE U.S.

FLIGHTSAFETY NAMED ONE OF AMERICA’S BEST EMPLOYERS 2018 FlightSafety International has been named one of the best midsize employers for 2018 by Forbes. The Forbes list recognizes America’s best 500 large employers and 500 mid-size employers across 25 different industries. In its announcement, FlightSafety states: “We’ve always sought out the most passionate aviation professionals to join our team at FlightSafety. Our focus on bringing the right people aboard demonstrates our firm belief that our teammates who help our customers train to proficiency are as important as the technology used.”

AVIAÂ, the world’s first global purchasing organization for Business Aviation, widens its supplier base, with a new agreement with Constant Aviation, one of the most respected and fastest growing MROs in the US. AVIAÂ members in the US will benefit from streamlined and negotiated pricing, a national network of facilities, and a commitment to unparalleled service. With maintenance facilities and AOG services spanning the country, Constant Aviation has experience and expertise on a variety of business aircraft types including Bombardier’s Global Express and Learjet, Gulfstream GIV/GIVSP, G350/G450, G5/G550, Embraer’s Legacy and Phenom family, Beechjet, Nextant and Dassault Falcon 50/900/2000 models.

WEST STAR AVIATION EXPANDS RECRUITING EFFORTS FOR GROWING MRO NETWORK West Star Aviation is expanding its recruiting efforts for their rapidly growing MRO network by attending the career fairs at the National Aviation Academy in Florida, Spartan College of Aeronautics in Denver and Utah State University. The company is looking for both experienced and up and coming talent to work alongside the experts at one of their nine facilities as well as for their affiliate companies including Avant Aerospace, Dallas Aeronautical Services (DAS) and MSP Aero. "We have grown tremendously in 2018 and that growth has led to a need for top notch technicians to join the West Star family," said Katie Johnson, Vice President of Human Resources.

12 - BART: OCTOBER - NOVEMBER - 2018

It’s time. What are the most precious things in your life? Your family, your friends, your business? Whatever they are, the most precious resource that links them all together is time. That’s why CorporateCare® offers our customers the industry’s most comprehensive global service network and leading edge digital tools, all focused on getting you to your destination as planned. It’s time to protect your most precious resource. It’s time to consider CorporateCare®. For more information, email corporate.care@rolls-royce.com. The future. Rolls-Royce.

QUICK LANE BOMBARDIER TO OFFER FUTURE-READY FLIGHT DECK UPGRADE Bombardier Business Aircraft and Garmin announced a significant avionics upgrade for the Bombardier Vision flight deck aboard the Learjet 75 and Learjet 70 aircraft, which are already equipped with one of the category’s most generous and advanced cockpits, powered by the Garmin G5000 avionics suite. The upgrade, currently in flight testing, will enhance the aircraft’s capabilities for customers to access the most favorable routes as well as pave the way for future technological enhancements. The Learjet 75 aircraft is the best performing productivity business tool in the light category – and the avionics enhancement takes the aircraft to a new level of efficiency and effectiveness. The updated avionics suite will be offered on new Learjet 75 and Learjet 70 business jets with a retrofit on in-service models made available concurrently.

RUAG AVIATION RECOGNIZED AS EUROPEAN EXPORT CONTROLS COMPLIANCE TEAM OF 2018 The RUAG Aviation team for Trade Compliance was named the European Export Controls Compliance Team of the Year by WorldECR and their publication “The Journal of Export Controls and Sanctions.” “We are proud of achieving this award. WorldECR and the panel of judges have confirmed that our focus on a rigorous and sustainable compliance organization, strategy and infrastructure has proven successful,” states Philipp Berner, CEO RUAG Aviation. RUAG Aviation strengthened trade compliance activities in 2014 to ensure that all employees were fully engaged with all internal guidelines as well as national and international legal regulations governing export controls.

14 - BART: OCTOBER - NOVEMBER - 2018

EXECUTIVE AIRSHARE ADDS EMBRAER PHENOM 300E

Executive AirShare has become the nation’s first fractional provider to add the Embraer Phenom 300E light jet to its fleet. The addition of this new aircraft also means that Executive AirShare has been the first commercial operator for all the Embraer Phenom aircraft. The aircraft delivers top-tier performance and next-generation avionics along with a revolutionary interior design. “This milestone underscores our longstanding relationship with Embraer and its industry-leading innovations in design, performance, reliability and comfort,” says President and CEO John Owen. “Our shareowners see the addition of the Phenom 300E to the Executive AirShare fleet as a reflection of our ongoing dedication to delivering an unparalleled experience.”

ROCKWELL COLLINS’ PRO LINE FUSION UPGRADE FOR KING AIR B200 AND B300 Rockwell Collins’ Pro Line Fusion avionics upgrade for Pro Line IIequipped King Air B200 and B300 series aircraft has been certified by the European Aviation Safety Agency. JetSupport B.V., headquartered in Amsterdam, is the first European dealer to complete a Pro Line Fusion upgrade for the King Air B200, which completed its first flight on Sept. 4. The upgrade previously was certified by the Federal Aviation Administration in 2016. Rockwell Collins’ Pro Line Fusion upgrade for King Air B200 and B300 series turboprops provides turnkey compliance with airspace modernization deadlines and transforms the flying experience with the largest widescreen primary flight displays available. It enhances the aircraft’s value with the same icon-based, touchscreen technology found on new-production King Airs and is the first touchscreen primary flight display to be certified for operational use.

COLLABORATIVE EFFORT

Brings Global Praise

Watch the timelapse now :

www.DuncanAviation.aero/global-interior Experience. Unlike any other.

The phrase we’re all in this together resonates with every team member who works on interior projects, particularly big interior renovations. A Global that was recently completed at Duncan Aviation’s Lincoln, Nebraska, facility is one such project. Whether they’re on the floor, in the shops, at the design center, or in the sales offices, every team member who has a role on a job like this watches with pride as the completed aircraft is returned to service and flies home.

QUICK LANE PILATUS HANDS OVER THE FIRST PC-24 TO JETFLY Jetfly, a fractional ownership operator, took delivery of its first Super Versatile Jet during a handover ceremony on 17 September 2018. The PC24 with serial number 111 is the first of four Super Versatile Jets destined for future operation at Jetfly. CĂŠdric Lescop and Maxime Bouchard, directors of Jetfly, took delivery of the companyâ&#x20AC;&#x2122;s first PC-24. Ignaz Gretener, VP General Aviation at Pilatus, presented the keys of the outstanding PC-24 in person. Jetfly appointed Philippe Starck, the well-known French designer, to take care of the livery and interior.

STANDARDAERO CUTS RIBBON ON NEW CINCINNATI FACILITY

DUNCAN AVIATION DEVELOPS STCS FOR GOGO AVANCE L5 SYSTEM

StandardAero Component Services cut the ribbon on a new 206,000 sq. ft. repair facility, directly adjacent to its current 236,000 sq. ft. component repair facility in Cincinnati, nearly doubling its capacity to accommodate rapid growth in customer demands during 2018 and beyond. Hosting a ceremony to dedicate the new facility on September 14, StandardAero CEO, Russell Ford and Rick Stine, President of StandardAero Components, Helicopters & Accessories, were joined by employees and more than a dozen invited guests and dignitaries. The new facility has been converted into a high-tech aerospace component repair shop with new flooring, lighting and HVAC systems. Duncan Aviation announced that its Engineering and Certification Department has developed six Supplemental Type Certificates for the Gogo AVANCE L5 system. The STCs cover the Wi-Fi certification and full equipment and antenna installation required to provide in-flight connectivity for the following makes/models: Challenger 601-3A, 601-3R, 604, 605, and 650; Challenger 300 and 350; Global Express, XRS, 5000, and 6000; Gulfstream G-IV, G300, G400, GIV-X, G350, and G450; Falcon 900, 900C, and 900EX (EASy, LX, DX); Falcon 2000 and 2000EX (EASy, DX, LX, LXS, S).

GARMIN RECEIVES APPROVAL FOR THE GFC 500 AUTOPILOT Garmin has received Federal Aviation Administration Supplemental Type Certification for additional aircraft models for the GFC 500 autopilot. Intended for piston singleengine aircraft, the GFC 500 delivers superior in-flight characteristics, self-monitoring capabilities and minimal maintenance needs when compared to older generation autopilot systems. New aircraft models approved for the GFC 500 autopilot include Grumman AA-5 series (AA-5 Traveler, AA-5A Cheetah, AA-5B Tiger, AG-5B Tiger) and Piper PA28 (140). The GFC 500 autopilot uniquely integrates with the G5 electronic flight instrument or a combination of both the G5 and G500 TXi flight display to provide pilots with an economical and modern autopilot solution.

16 - BART: OCTOBER - NOVEMBER - 2018

THE ORIGINAL Many claim originality, but there is always only one true pioneer. In designing the PC-12 our objective was to create the world’s most versatile, high performance, efficient and safe aircraft and back it up with the highest level of service. Today, with over 1,500 aircraft in operation, our commitment is just as strong as when the first PC-12 was delivered. At Pilatus, we succeed by helping our customers succeed. How’s that for an original idea? Step up to the “Pilatus Class” now. Pilatus Aircraft Ltd • Switzerland • Phone +41 41 619 61 11 • www.pilatus-aircraft.com

QUICK LANE LONDON OXFORD AIRPORT WELCOMES CHILDREN'S AIR AMBULANCE

JET AVIATION SAN JUAN FIRST IN PUERTO RICO TO ACHIEVE IS-BAH STANDARD

London Oxford Airport has welcomed The Children's Air Ambulance and its Leonardo AW169 intensive care-equipped helicopter as a new tenant. Citing its convenient location, enabling the charity to work with its NHS partners across the south of the country, London Oxford Airport was determined as its ideal southern base. TCAA will from hereon in be launching missions from London Oxford Airport, with its high-speed transfer service, and will help to save young lives by working with specialist NHS transfer teams. The new London Oxford base complements the charity's new north of England location at Doncaster Sheffield Airport.

Jet Aviation's FBO in San Juan is the first in Puerto Rico to qualify for Stage 1 registration to the IS-BAHâ&#x201E;˘ Standard (International Standard for Business Aircraft Handling), ensuring that all customers receive the maximum level of safe and secure ground-handling services. David Paddock, senior vice president and general manager, Regional Operations USA, said achieving IS-BAH registration has been an essential objective since Jet Aviation rebranded the San Juan FBO under a management agreement in 2017. San Juan now joins the eight Jet Aviation FBOs in the U.S. and the 13 FBOs in EMEA and Asia that have achieved IS-BAH certification.

METROJET MRO OBTAINS ARUBA APPROVAL Hong Kong-based Metrojet Limited announced that its Maintenance, Repair and Overhaul Facility (MRO) in Hong Kong has recently obtained the approval from Department of Civil Aviation (DCA) of Aruba to perform Line/ Base Maintenance on Gulfstream and Bombardier aircraft. This new approval allows Metrojet Hong Kong MRO to work on P4-registered aircraft ranging from Gulfstream G650/ G650ER, G550, GV, G450 and G200, to Bombardier Global 5000/ 6000/ Express, Challenger 850 and Challenger 604/ 605.

NOLINOR AVIATION MODERNIZES 10 B737-200 WITH UA GLASS COCKPIT Universal Avionics (UA) announces that 10 Nolinor Aviation Boeing 737-200 aircraft are undergoing a modernization program for state-of-the-art avionics and glass displays. The aircraft upgrade includes 4 UA EFI-890R Advanced Flight Displays and the addition of a second UA UNS-1Lw Satellite-Based Augmentation System (SBAS)-Flight Management System (FMS). The first upgrade is complete and the aircraft has re-entered service, and the second aircraft installation is in process with UA Authorized Dealer, Mid-Canada Mod Center.

BELL 505 LANDS IN AFRICA With over 100 Bell 505s already delivered around the world already being used for many different missions, the aircraft has now officially made it to Africa. Earlier this month, Bell Independent Representative, Africair, delivered the first Bell 505 to KIDL Operations in Kenya, one of the fastest growing operators in East Africa specializing in executive transport.

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AIR BP ANNOUNCES FOURTH STERLING PILOT SCHOLAR Air BP, the international aviation fuel products and service supplier, has awarded its fourth Sterling Pilot Scholarship to Stephen Daly, from County Limerick in the Republic of Ireland. The scholarship, which is valued at around ÂŁ10,000, aims to assist aspiring UK pilots with little or no experience of flying to achieve a Private Pilot's Licence (PPL). Air BP's Sterling Pilot Scholarship programme began in 2015 and has already helped two of three students reach their ambition of becoming commercial airline pilots. Stephen, who is currently training at Sherburn Aero Club at SherburnIn-Elmet Airfield, near Leeds, also aspires to be a commercial airline pilot. This latest announcement comes in the midst of a global pilot shortage.

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QUICK LANE FLYING COLOURS CORP. COMPLETES THIRD GLOBAL HEAVY MAINTENANCE CHECK Flying Colours Corp. has completed its third 120-month, heavy maintenance check, on a Bombardier Global airframe. The tenyear inspection of the Global Express required the privatelyowned aircraft to be stripped back to the airframe to enable a full structural inspection. The interior was also stripped bare, as wall panels, carpets, insulating surfaces, floorboards, monuments, external fairings and panels were removed to undergo maintenance assessments and the requisite overhauls. The aircraft was redelivered at the end of July and represents the last in a trio of 8C checks completed in the last twelve months.

FIRST ATR 42-500 UPGRADE COMPLETED WITH UNIVERSAL AVIONICS SBAS-FMS

Universal Avionics announced the first SBAS-Flight Management System (FMS) upgrade for the ATR 42-500 type. The operator, First Air, also performed the engineering design, certification, and installation for their fleet renewal. Six First Air ATR 42-500 aircraft have each received dual UA UNS-1Fw SBASFMSs and a Terrain Awareness Warning System (TAWS). First Air’s ATR 42-500 aircraft operate in Northern Canada, where the area relies on air services to support economic development and to connect its remote air-access-only communities with oneanother and the world.

DASSAULT AVIATION SELECTS AIRCARE INT'L AS SAFETY SERVICES PROVIDER

Dassault Aviation has appointed Aircare International to provide first aid and emergency medical services, materials and training for all new Falcon customers. "After a comprehensive review of what was available on the market, and taking into account the needs and desires of our customers, we determined that Aircare International offered the most complete suite of first aid services available," said Frédéric Leboeuf, Vice President, Falcon Operational Support. "We're confident that our customers will be in good hands with the expert level of care supplied by this world-renowned service provider."

GARMIN ANNOUNCES AVAILABILITY OF COST-EFFECTIVE NAVIGATION DATABASES Garmin announced the addition of new, cost-effective Garmin Navigation Database information for South America. This database is now available in the newly expanded Americas OnePak, which offers coverage in North, Central and South America and provides database updates across all Garmin avionics and a portable in a single aircraft. New to South America, the Garmin Navigation Database provides a trusted and convenient path to incorporate the latest database information within select Garmin avionics. Data such as instrument procedures, frequencies and airport data are included in this database. Coverage of the new Garmin Navigation Database in South America starts at $149 USD for a single update and $399 USD for an annual subscription for the GTN 650/750 touchscreen series or GNS 430W/530W navigators.

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For other product information, please visit aerospace.honeywell.com

TEXTRON REPORTS 2Q18 INCOME

EMBRAER RELEASE EARNINGS RESULTS 2Q18

Textron Inc. (NYSE: TXT) reported second quarter 2018 income from continuing operations of $0.87 per share. This compares to $0.57 per share in the second quarter of 2017, or $0.60 per share of adjusted income from continuing operations. “Operationally, we saw continued strength in our execution with margin improvements at Aviation, Systems, and Bell,” said Textron Chairman and CEO Scott C. Donnelly. “We are encouraged by revenue growth resulting from improving commercial demand across many of our end markets.”

range of $750 to $850 million, up $50 million from its previous expectation. Textron expects a one-time gain of approximately $400 million from the Tools & Test divestiture in the third quarter of 2018, which is not reflected in this updated outlook. “Our updated outlook reflects our strong first-half performance and the continuation of our strategy of growth through new product investments and acquisitions to increase long-term shareholder value,” Donnelly concluded.

Cash Flow Net cash provided by operating activities of continuing operations of the manufacturing group for the second quarter totaled $468 million, compared to $413 million in last year’s second quarter. Manufacturing cash flow before pension contributions, a non-GAAP measure that is defined and reconciled to GAAP in an attachment to this release, totaled $399 million, compared to $341 million during last year’s second quarter. In the quarter, Textron returned $571 million to shareholders through share repurchases, compared to $143 million in the second quarter of 2017.

SECOND QUARTER SEGMENT RESULTS

Outlook Textron now expects 2018 earnings per share from continuing operations to be in a range of $3.15 to $3.35, up $0.20 from our previous outlook. The company also expects full-year 2018 cash flow from continuing operations of the manufacturing group before pension contributions to be in a 22 - BART: OCTOBER - NOVEMBER - 2018

Textron Aviation Revenues at Textron Aviation of $1.3 billion were up 9%, primarily due to higher volume and price. Textron Aviation delivered 48 jets, up from 46 last year, and 47 commercial turboprops, up from 33 last year. Segment profit was $104 million in the second quarter, up from $54 million a year ago, due to the favorable volume, mix, and price. Textron Aviation backlog at the end of the second quarter was $1.6 billion. Bell Bell revenues were $831 million, up 1% primarily on higher commercial volume, partially offset by lower military revenues. Bell delivered 57 commercial helicopters in the quarter, up from 21 last year. Segment profit of $117 million was up $5 million. Bell backlog at the end of the second quarter was $5.5 billion.

In 2Q18, Embraer delivered 28 commercial and 20 executive (15 light and 5 large) jets, compared to the 35 commercial and 24 executive (16 light and 8 large) jets in 2Q17. The Company’s firm order backlog was $17.4 billion at the end of 2Q18, including contracts of the Services & Support segment. Reported EBIT and EBITDA1 in 2Q18 were $17.7 million and $44.1 million, respectively, yielding margins of -1.4% and 3.5%. The reported EBIT and EBITDA figures include the negative impact of a nonrecurring special item of $127.2 million related to additional costs (cost base revision) on the KC-390 development contract in 2Q18, resulting from the recent incident with prototype aircraft 001 in May. Adjusted EBIT and adjusted EBITDA, excluding the impact of the KC-390 cost base revision, were $109.5 million and $171.3 million, respectively. Adjusted EBIT margin in 2Q18 was 8.7% and adjusted EBITDA margin in the same period was 13.6%. Year-to-date, adjusted EBIT margin for the Company was 6.0% and adjusted EBITDA margin was 11.6%, in line with Embraer’s published 2018 guidance ranges of 5-6% for adjusted EBIT and 10-11% for adjusted EBITDA. 2Q18 Net loss attributable to Embraer shareholders and Loss per ADS were $126.5 million and $0.69, respectively. Adjusted Net income (excluding deferred income tax and social contribution and special items) for 2Q18 was $6.1 million, with Adjusted earnings per ADS of $0.03. Embraer generated US$ 47.8 million in Free cash flow in 2Q18, and finished the quarter with total cash of $3,341.1 million and total debt of $4,062.3 million, yielding net debt of $721.2 million. The Company reaffirms all aspects of its 2018 financial and aircraft deliveries guidance, which does not include the non-recurring impact of the KC-390 cost base revision recognized in 2Q18.

ELBIT SYSTEMS CAE REPORTS FIRST REPORTS SECOND QUARTER QUARTER FISCAL 2019 OF 2018 RESULTS RESULTS AND 11% DIVIDEND INCREASE

Revenues in the second quarter of 2018 were $892.2 million, as compared to $818.3 million in the second quarter of 2017. Non-GAAP gross profit amounted to $254.8 million (28.6% of revenues) in the second quarter of 2018, as compared to $248.3 million (30.4% of revenues) in the second quarter of 2017. GAAP gross profit in the second quarter of 2018 was $250 million (28% of revenues), as compared to $242.3 million (29.6% of revenues) in the second quarter of 2017. The gross profit margin was affected by the mix of projects sold in the quarter. Research and development expenses, net were $76.6 million (8.6% of revenues) in the second quarter of 2018, as compared to $67.1 million (8.2% of revenues) in the second quarter of 2017. The Company’s backlog of orders for the quarter ended June 30, 2018 totaled $8,065 million as compared to $7,329 million as of June 30, 2017. Approximately 74% of the current backlog is attributable to orders from outside Israel. Approximately 55% of the current backlog is scheduled to be performed during 2018 and 2019. Operating cash flow used in the six months ended June 30, 2018 was $1.1 million, as compared to $2.7 million provided in the six months ended June 30, 2017. Bezhalel (Butzi) Machlis, President and CEO of Elbit Systems, commented, “We are pleased with the second quarter year over year revenue growth of 9%, while maintaining the 10% year over year growth in our backlog. This quarter, in particular, we see the fruits of our prior investment in Cyberbit. In line with our strategy of partnering with strategic investors to aid in the development of our commercial businesses, we had this quarter a $30 million external investment in Cyberbit. We believe that Cyberbit will further develop its business together with our new partner.”

GARMIN REPORTS 2Q REVENUE AND EARNINGS GROWTH

CAE reported revenue of $722 million for the first quarter of fiscal year 2019, compared with $656.2 million in the first quarter last year. First quarter net income attributable to equity holders was $69.4 million ($0.26 per share), compared to $59.6 million ($0.22 per share) last year. First quarter operating profit was $98.5 million (13.6% of revenue) compared with $91.3 million (13.9% of revenue) in the first quarter of last year. All financial information is in Canadian dollars unless otherwise indicated. “CAE’s performance in the first quarter was led by Civil, which demonstrated doubledigit growth and strong customer demand for CAE’s innovative training solutions,” said Marc Parent, CAE’s president and CEO. Civil Aviation Training Solutions (Civil) First quarter Civil revenue was $430.9 million, up 16% compared to the same quarter last year, and segment operating income was $78.3 million (18.2% of revenue), up 14% compared to the first quarter last year. First quarter Civil training center utilization was 80%. During the quarter, Civil signed training solutions contracts valued at $499.3 million, plus additional contracts involving joint ventures, including an exclusive longterm pilot training agreement with Asiana Airlines which involves the adoption of the CAE Rise TM training system. CAE Rise TM is a digital innovation that allows instructors to deliver standardized training in accordance with airline Standard Operating Procedures and enables the objective assessment of pilot competencies using live data during training sessions, and through deep analytical insights. In addition, Civil signed a new agreement to create a pilot training joint venture in Colombia with Avianca Airlines and entered exclusive long-term training contracts with Volaris and OJets. Civil sold 18 full-flight simulators (FFSs) during the quarter to customers in all regions. Since the end of the quarter, Civil has signed eight FFS sales, for 26 year-to-date, and it commenced operations of the Singapore CAE Flight Training Pte. Ltd. joint venture for pilot training.

Garmin Ltd. announced results for the second quarter of 2018. The company announced the total revenue of $894 million, growing 8% over the prior year, with fitness, marine, aviation and outdoor collectively growing 17% over the prior year quarter and contributing 80% of total revenue. The aviation segment posted robust revenue growth of 23%. Gross and operating margins were strong at 74% and 34%, respectively, resulting in operating income growth of 34%. Growth was primarily driven by Garmin’s ADSB offerings and recent new product introductions such as the G5 indicator system, TXi displays, and the GFCTM 500/600 autopilots. Garmin also introduced the G3000HTM integrated flight deck for the Part 27 turbine helicopter market. In addition, it was recently selected by Tactical Air Support to provide a tandem integrated flight deck to their fleet of F-5 supersonic aircraft. The company continues to invest in upcoming certifications with Garmin’s OEM partners and ongoing aftermarket opportunities. Total operating expenses in the quarter were $306 million, an 11% increase from the prior year. Research and development increased 11%, driven by the incremental costs associated with acquisitions, investments in the outdoor and fitness segments for the development of advanced wearable products and continued innovation in the aviation segment. Selling, general and administrative expenses increased 14%, driven primarily by personnelrelated expenses and incremental costs associated with acquisitions. Based on its performance in the first half of 2018, Garmin anticipates revenue of approximately $3.3 billion, driven primarily by higher expectations for its aviation segment, partially offset by slightly lower expectations for the marine segment. It anticipates full year pro forma EPS will be approximately $3.30 based on gross margin of about 58.5%, operating margin of about 21.5% and a full year pro forma effective tax rate of about 17.5%.

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ON THE MOVE PEOPLE Air BP’s Global Operations Standards Manager Olivia Stone has been elected as the new council chair of the Joint Inspection Group. As chair, Stone will play a major role in ensuring that refueling quality and safety is maintained at airports globally. She will also provide leadership to the council and its various committees which includes representatives from ExxonMobil, Total, Q8, Chevron, Shell and ENI.

Olivia Stone Bombardier announced that Daniel Desjardins will retire as senior vice president, general counsel and corporate secretary, Bombardier Inc., effective December 31, 2018. Desjardins will be succeeded by Alain Rondeau, who has been appointed senior vice president, Legal Services, effective immediately. Desjardins will focus on a smooth transition of responsibilities to Rondeau, who will replace him as senior vice president, general counsel and corporate secretary effective January 1st 2019. Following his retirement, Desjardins will continue to serve as a special advisor to Alain Bellemare and assume the role of chairman of Bombardier Transportation’s Board of Directors. In this role, he will work closely with Laurent Troger and his management team to accelerate key projects and strategic initiatives

to drive sustainable growth and ensure the rail segment’s longterm competitiveness. CAE announced that its Board of Directors has appointed the Honourable John P. Manley, P.C., O.C., as chair of the board. Manley has been an independent director of CAE since 2008. He succeeds James F. Hankinson who recently retired, having served as a director since 1995 and as chair of the board since 2013. At CAE, General Norton Schwartz was elected to its board as an independent director. Also departing the CAE Board is retired US Army General Peter J. Schoomaker, who did not stand for reelection since he has reached the mandatory age limit for a CAE Director. Schoomaker served as a director for nine years. The vacancy created by Schwartz joining the CAE Board is filled by General Frank Gorenc. Dallas Aeronautical Services announced Terry Cooper as its new general manager. Cooper brings more than 30 years of aviation knowledge to DAS. His experience ranges from working with bonded structures and sheet metal assemblies, to quality control, both in the corporate and commercial markets. Olivier Langeard has been appointed director, Aftermarket Programs & Business Development at Dassault Falcon Jet. In his new position Langeard will be responsible for providing a wide range of state-of-the-art options and solu-

tions for the legacy Falcon fleet, including Supplemental Type Certificates (STCs) and other upgrades that ensure compliance with regulatory mandates, enhance safety, efficiency and performance and increase the value of customer aircraft. Langeard will report directly to John Loh, senior director of Customer Experience and will work closely with DAS and programs teams in France to ensure the company approaches all projects from a global perspective conducive to providing maximum benefit to customers across different Falcon markets. Duncan Aviation announced the addition of Stacy Hollis to its Turbine Engine Service Sales team. Located in Marietta, Georgia, Hollis will focus on developing business relationships in the southeast region of the US, introducing new customers to Duncan Aviation for scheduled and unscheduled turbine engine services offered by Duncan Aviation’s teams. Hollis’s aircraft engine knowledge and experience spans 30 years and across several engine platforms including Honeywell, Pratt & Whitney, and Rolls Royce for companies like Universal Turbine Parts, Dallas Airmotive, Pratt& Whitney, StandardAero and Stevens Aviation. Gulfstream Aerospace Corp. recently promoted Pedro Ruiz to the position of regional vice president of new aircraft sales for Brazil and southern South America. In addition to Brazil,

Ruiz will provide Gulfstream sales expertise to customers in Argentina, Bolivia, Chile, Paraguay, Peru and Uruguay. He reports to Fabio Rebello, regional senior vice president, Sales, Florida and Latin America, Gulfstream. Jet Support Services, Inc. (JSSI), announced Jake Gerstein has been named chief information officer. Gerstein brings to the company more than two decades of experience across the financial, communications and professional services sectors. At JSSI, he will be responsible for leading the company’s technology initiatives and objective of bringing enhanced data and insight to support JSSI clients and operations. “Jake is a world-class technology and data expert. He’ll play a key leadership role as JSSI continues to experience significant growth across multiple lines of business,” said Neil W. Book, president and CEO of JSSI. Jet Aviation has formed a new region for Asia-Pacific (APAC) and appointed Joe Reckling SVP Regional Operations APAC. Reckling joins the leadership team, reporting directly to Jet Aviation President Rob Smith and will oversee the company’s business activities throughout the region. The company also appointed David Best, current VP Business Development, as its new SVP Strategic Global Growth (SGG), effective December 1. Best succeeds Johannes Turzer, who is retiring from this role at the end of January 2019.

Olivier Langeard

Pedro Ruiz

Joe Reckling

24 - BART: OCTOBER - NOVEMBER - 2018

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TRANS-ATLANTIC EUROPE ON OUR RADAR THIS MONTH SUSTAINABILITY IS THE WAY FORWARD

From the Desk of EBAA Secretary General Athar Husain Khan BOTH IN TODAY’S POLICY LANDSCAPE and that of the future, one thing is for certain: sustainability is the way forward. Following the launch of Sustainable Alternative Jet Fuels (SAJF*) at the European Business Aviation Convention & Exhibition (EBACE) this year, it is important to delve into all the aspects our industry is currently addressing. SAJF is a general term used to describe the class of non-petroleum-based jet fuels (or blended components) that are being pursued by the industry to: ❍ Reduce net life-cycle carbon dioxide (CO2) emissions from aviation operations ❍ Enhance the sustainability of aviation by being superior to petrol-based jet fuel in environmental, social, and economic aspects ❍ Enable drop-in jet fuel production from multiple feedstocks and conversion processes, so no changes are required in aircraft or engine fuel systems, distribution infrastructure or storage facilities. To be a substitute, SAJF must have the same qualities and characteristics as conventional jet fuel. This is important to ensure that manufacturers do not have to redesign engines or aircraft, that fuel suppliers and airports do not have to build new fuel delivery systems, and 26 - BART: OCTOBER - NOVEMBER - 2018

that safety is not compromised. SAJF is non-conventional fuel and may be derived from many sources whose chemical constituents can be converted to the set of pure hydrocarbons that comprise jet fuel. These substances are also processed to jet fuel in an alternative manner (via thermochemical, biochemical, and catalytic production processes). Feedstocks for SAJF are varied, ranging from cooking oil, plant oils, solid municipal waste (trash), waste gases, sugars, purpose-grown biomass, and agricultural residues – among others. Slow but Steady Although progress on developing sustainable fuels has been moderate (ongoing for the last decade), it is accelerating. Technical barriers to the production of SAJF have been overcome and there are now five different “pathways” approved by the aviation industry and available to producers to convert different feedstocks into jet fuel. Up to this point, there has been a lack of commercial-scale investment that would make the deployment and commercialization of SAJF a mainstream occurrence in the near term. Currently, the ability for general and Business Aviation to use SAJF is limited

/EUROPE

due to limited production, lack of infrastructure, lack of understanding, and economics. Despite this, the use of SAJF by aviation worldwide is growing, with more than 100,000 flights already flown on a blend of sustainable and conventional jet fuel, and with OEMs, airlines and others undertaking numerous demonstration flights. SAJF is today supplied to, and routinely used at, several major global airports, including Los Angeles, US; Oslo and Bergen, Norway; and Stockholm, Sweden. Its use is expected to expand to Brisbane, Australia this year. Significantly Sustainable Relative to fossil fuels, sustainably-produced, unconventional jet fuel results in a net reduction in carbon dioxide (CO2) emissions across its lifecycle. This means that even when you take into consideration the CO2 emissions generated during the production of SAJF (from the equipment needed to grow crops, transport the raw material, refine the fuel, and distribute it), the use of SAJF has been shown to provide significant reductions in overall CO2 lifecycle emissions compared to fossil fuels. The industry has been predominantly focused on fuels that provide more than 50% reductions, but it is not uncommon to see approaches that deliver up to 80%. A Commitment to Change In November 2009, the Business Aviation community comprised of the General Aviation Manufacturers Association (GAMA), representing the manufacturers, and the International Business Aviation Council (IBAC), representing the operator community, announced three aspirational goals to mitigate the industry’s effect on climate change through the Business Aviation Commitment on Climate Change (BACCC). These goals are: 1. Achieve carbon-neutral growth by 2020; 2. Improve fuel efficiency by 2% per year from 2010 until 2020, and; 3. Reduce CO2 emissions by 50% by 2050 relative to 2005. Our industry also made clear that achievement of these goals would depend on improvements across operations, infrastructure, technology (including sustainable aviation jet fuels) and market-based measures (better known as the EU ETS and CORSIA for international operations). Today, the BACCC is the foundation for everything we do from a sustainability

perspective in Business Aviation – including our push towards SAJF. Our industry has put together a consortium of trade associations, aircraft manufacturers and other key stakeholders to drive forward the understanding and wider use of SAJF and has produced a guide for operators to assist this process and is now working on the next stage of implementation. Copies of this guide can be obtained at: https://www.futureofsustainablefue l.com

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TRANS-ATLANTIC U.S.A. ON OUR RADAR THIS MONTH NBAA-BACE WELCOMES THE GLOBAL BUSINESS AVIATION INDUSTRY TO ORLANDO

From the Desk of NBAA President & CEO Ed Bolen WHETHER YOU HAIL FROM GENEVA, Green Bay or Guangzhou, Business Aviation serves as a vital link connecting communities and companies across the globe. Taking place Oct. 16-18 in Orlando, FL, the 2018 National Business Aviation Association (NBAA) Business Aviation Convention & Exhibition (NBAA-BACE) will once again showcase the many roles this important industry plays throughout North America, Europe and the Asia-Pacific. Every year, NBAA-BACE brings together key industry stakeholders from around the world, including current and prospective business aircraft owners, manufacturers and customers into one meeting place to get critical work accomplished. Approximately 25,000 attendees from all corners of the world will find more than 1,100 exhibits at the Orange County Convention Center (OCCC) featuring the latest products and services available to help companies of all sizes travel safely, efficiently and securely. In keeping with its role as an international show, NBAA-BACE also presents an important opportunity to learn more about the many important issues 28 - BART: OCTOBER - NOVEMBER - 2018

facing the global Business Aviation community. This yearâ&#x20AC;&#x2122;s event will host more than 50 education sessions, including several topics sure to be of interest to readers of BART International. For example, a session about the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) will discuss the impact on Business Aviation from this global, market-based measure to help achieve goals for carbon neutral growth from 2020. Presenters will include Kurt Edwards, Director General of the International Business Aviation Council (IBAC), and Kevin Welsh, Executive Director Office of Environment & Energy for the U.S. Federal Aviation Administration (FAA). Other scheduled sessions include discussions about advanced aviation technologies, such as electrically-powered aircraft; workforce retention and training; and business management and leadership. These sessions join a host of Professional Development Program courses, pre- and post-convention seminars, M&O sessions and more taking place throughout the week.

/U.S.A.

NBAA-BACE will also feature the Innovation Zone, a dedicated venue on the exhibit floor hosting a wide variety of forward-thinking sessions. The topics to be discussed this year include a spirited look at remotely-piloted vertical takeoff and landing (VTOL) aircraft, and how these upcoming vehicles will co-exist with existing business aircraft. As in past years, NBAA-BACE will also host two significant safety events, including NBAA’s 10th annual Single-Pilot Safety Standdown featuring interactive learning opportunities, expert speakers and lively peer-to-peer discussions exploring practical tips to enhance operational safety and risk mitigation. Following the theme of “Safety Begins with You,” NBAA’s fourth annual National Safety Forum will

focus on the basics of maintaining skills and understanding automation in aircraft; examine the physiology and psychology that affects human performance; and explore the relationship of leadership and professionalism in aviation safety. NBAA-BACE also provides an important venue to continue the vital dialogue between regulatory authorities and business leaders about the benefits of Business Aviation and policies affecting the industry, as well as the chance for attendees to hear from a variety of engaging speakers. This includes a Day 1 Keynote presentation by internationally recognized aviation innovator Bertrand Piccard, chair of the Solar Impulse project and a pilot of Solar Impulse 2, the first aircraft to fly around the world without using a drop of fuel.

Additionally, more than 100 aircraft of all sizes and for all missions - including single-engine piston aircraft, light jets, rotorcraft and large intercontinental business aircraft - will be featured between the main outdoor static display at Orlando Executive Airport (ORL) and at the indoor static display on the OCCC exhibit floor. Without question, NBAA-BACE offers an impressive demonstration of the size and scope of Business Aviation around the globe. On behalf of NBAA, I look forward to seeing you in Orlando from Oct. 16-18, where the very best of the strong and vibrant international Business Aviation community will be on proud display.

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NBAA-BACE PREVIEW These days there are a lot of shows on the Business Aviation calendar, but NBAA-BACE remains the industry’s preeminent event. With more exhibits, more aircraft on display and more opportunities for education and networking than ever before, this year’s edition is a not-to-be-missed event. To help you get the most out of your NBAA-BACE experience, BART’s team of correspondents have put together the following industry overview. In the pages that follow, you can find exclusive interviews with industry executives and expert insight on everything from turboprops to engines, fuel to FBOs and everything in between. Looking forward to seeing you in sunny Orlando, Florida October 16-18!

30 - BART: OCTOBER - NOVEMBER - 2018

THE GREATEST (BIZAV) SHOW ON EARTH

DASSAULT AVIATION

CHAMPIONS OF SERVICE

t was a big summer for both France and for French OEM Dassault Aviation. As the French soccer team took home the World Cup, Dassault’s customer service team was busy helping get fans to and from the matches. Dassault puts a comprehensive range of resources at the disposal of Falcon customers during special cultural and sporting events. In addition to routine troubleshooting services provided by the 24/7 global Falcon Command Center, offerings include Technical Team assistance, offsite GoTeam dispatch and the FalconResponse portfolio of Aircraft on Ground Services (AOG). FalconResponse is the only AOG service equipped with dedicated aircraft specially designed to whisk spare parts, tools and technicians to remote sites and provide alternative lift when needed to get passengers to their destination on time. “Wherever and whenever there’s a major international event, Falcons fly in from all parts of the globe,” says

Dassault Aviation Senior Vice President of Worldwide Customer Service Jacques Chauvet. “For this reason, events like the World Cup, the annual World Economic Forum in Davos, Formula One racing and the Super Bowl in the US are all staples on our customer support calendar.” Clearly, this year’s World Cup in Russia was a big one for Dassault Aviation. Throughout the Cup, the

“If there ever was a World Cup for Customer Support, I’m confident our team would rise to the challenge – because that’s what they do every day of the year.”

company’s product support operation included a dedicated GoTeam and strategically pre-positioned spare parts. Operators also took advantage of Dassault’s special Let Us Know Before You Go program, an online platform where operators can give Dassault a heads up on their arrival plans. “Not only did the French team prevail on the field, our service teams prevailed in the sky,” adds Chauvet.

Business as Usual Dassault’s commitment to service isn’t limited to special events. It’s also part of what Chauvet calls “business as usual” every day of the year for Dassault Falcon Service (DFS) and its sister organization, Dassault Aircraft Services (DAS). “With the combined talents of more than 1,700 professionals, DFS/DAS is a powerhouse team that not only performs routine maintenance, but also astonishing feats of skill, such as replacing a wing in a remote location or replacing the entire front section of a damaged fuselage, cockpit included, in just a few weeks,” explains Chauvet. Since its launch 50 years ago, DFS has grown from a single operation based in Paris Le Bourget to a global organization, employing 640 people and with approvals from over 20 national airworthiness authorities. Today, DFS provides anything and everything it takes to keep in-service Falcons in tip-top condition. DAS, on the other hand, employs more than 600 at eight strategically located service centers across North, Central and South America. Recently, they aligned DAS with Dassault Falcon Jet (DFJ). As a result, every DFJ Customer Service Manager, Field Tech Rep or DAS Project Manager is part of a single team working to add value to DAS services throughout the lifecycle of every Falcon.

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BART: OCTOBER - NOVEMBER - 2018 - 31

SUPPORT

FalconResponse GoTeams (top). Jacques Chauvet (center). Dassault Falcon Service at Le Bourget (below).

TURBOPROPS

PROPS TO THE TURBOPROPS

A SPECTACLE

Clockwise from top left: Cessna Denali, King Air 350i, TBM 930, Piper M600 and PC-12 NG.

lthough business jets tend to get all the attention, in fact the global fleet is relatively well-balanced between jets and turboprops. As we reported in our annual Fleet Report earlier this year (see Issue 173), there are currently 21,427 business jets worldwide, compared to 15,280 turboprops. Of the latter, the Caravan 208B dominates, with 1,586 aircraft, followed by the King Air B200 at 1,076 and the Pilatus PC-12 NG with 728 aircraft. As for Textron Aviation, which now houses both the Cessna and Beechcraft brands of turboprops, the big news remains the Cessna Denali. Engineered to achieve cruise speeds

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of 285 knots and full fuel payload of 1,100 pounds, the Denali will have a range of 1,600 nautical miles at highspeed cruise with one pilot and four passengers and will be able to fly from Los Angeles to Chicago, New York to Miami or London to Moscow. The aircraft will be powered by GE’s new advanced turboprop engine and will feature the Garmin G3000 intuitive touchscreen avionics suite with three large high-resolution displays with split-screen capability. On the Beechcraft side, at EBACE the company announced that integrated Terrain Awareness and Warning System (iTAWS) is now a standard feature on the Pro Line Fusion-

equipped Beechcraft King Air 350i/ER. iTAWS brings aural and visual warnings to the primary flight display and multi-function displays, and eliminates the standalone TAWS line-replaceable unit along with all related wiring and complexity. Also, now standard for the King Air 350i is multi-scan radar with turbulence detection that automatically detects short-, mid- and long-range weather. As for the popular Pilatus PC-12 NG, the latest version comes equipped with a new weather radar with increased range. Most recently, company engineers introduced a new PC-12 Master Maintenance Plan that gives operators more flexibility regarding the timing of required inspections and maintenance. The plan, which applies to all PC-12 series aircraft, reduces required maintenance labor by 20 to 40%. TBM Daher comes to Orlando fresh off the delivery of its 900th very fast turboprop aircraft. The company is currently producing TBM 900series aircraft – the sixth evolution of the original TBM 700 configuration, which are offered in two production versions. The TBM 930 incorporates Garmin’s G3000 integrated flight deck and touch screen controls, while the TBM 910 features Garmin nextgeneration G1000 NXi avionics technology. According to the company, the TBM 900 family has become the fastest-selling TBM versions ever – with 238 aircraft produced since the series was unveiled in 2014. Last but not least is Piper, manufacturer of the single-engine M-Class series that includes the M600, M500 and M350. According to a recent news release, the company’s growth continues to accelerate, with Q2 2018 deliveries coming in 65% higher than Q2 2017. Piper’s growth in both aircraft deliveries and revenue was aided across all segments during the period, with M-Class deliveries growing by 11%. “Demand for our M-Class products continues to be strong,” says Piper President and CEO Simon Caldecott. “As we look forward to the second half of the year, we anticipate continued strong performance across both primary segments, with a strategic focus on the international market and robust product development.”

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PILATUS

THE OPERATOR'S PERSPECTIVE

EXPERIENCE

Western Aircraft’s Phil Winters (left), the owner of the PC-24 SN 102 (right).

estern Aircraft, Inc. is the Pilatus dealer for the northwest US, responsible for selling and servicing the PC-12 NG and PC-24 in 12 states. But before you can sell or service a jet, you first need to ‘get to know’ the jet yourself. As the owner of PC-24 SN 102, Western Aircraft Vice President Aircraft Sales & Charter Management Phil Winters and Chief Pilot Scott Marshall discuss their experiences flying the super versatile jet. Western Aircraft’s initial mission with its PC-24 was to learn the airplane – how to fly it, how to service it and how to care for it. To do so, the jet is touring the northwestern US to demonstrate its abilities to potential customers. While doing so, Western Aircraft is also exploring short runways, as well as flying into complex, high-use airports with non-standard approaches. “This lets us really hone our skills and share with the market the PC-24’s incredible size, comfort, speed and diversity,” says Winters. Through these explorations, Western Aircraft has confirmed that the PC-24 is an airplane that has one of the widest market bases in current production. “The ability to depart a short, unimproved runway, straight to 45,000 feet, fly 1,800 NM and land at another short unimproved runway all with mid-size jet cabin comfort and enough baggage space to load and

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carry a massive cargo load on a standard forklift palate, illustrates the boundaries of this airplane,” adds Winters. “Everything else in between those mission extremes appeals to such a broad market that the airplane is appealing to and performs famously at so many different mission profiles.” Going Inside After walking up the stable and firm air stair door, over the granite floor, through the welcome center that is finished with the quality of a Swiss watch, the initial reaction upon entering the cabin is how large it is and that it has a flat floor. Sitting in the cabin chair, there is zero sense that the chair needs to be tracked inboard (even though it has that capability), as in most other light jets. The leather and wood finishing with the modern lighting accents is clean, simple and comfortable with very large windows. “One of the most impressive features of the cabin is how quiet it is, from full take-off thrust all the way to FL450, the cabin is the quietest I have experienced in a light jet (even though we have ‘mid-size jet’ cabin comfort),” explains Winters. “The forward, fully private lavatory is a brilliant design and use of spaces allowing for maximum use of the aft cabin for cargo.”

According to Winters, Pilatus has done an amazing job with a full vacuum lavatory system that is externally serviceable. “In fact, they have designed it so nicely that everyone we show the airplane to didn’t even know it was a lavatory when they entered the airplane and always comment on what a perfect idea and design it is,” he adds. An Absolute Thrill “Flying the PC-24 is an absolute thrill,” says Marshall. “With 6000+ flying hours over the last 13 years in Pilatus aircraft, it is truly a pilot’s airplane.” He notes that the ergonomic cockpit layout, paired with the Honeywell integrated avionics suite, shows that Pilatus, as always, developed this aircraft with the pilot in mind. Whether hand flying at 290 knots in cruise or 90 knots on approach, Marshall says the aircraft is one of the most stable and forgiving he has ever flown. “Having flown the PC-24 into multiple runways less than 3000 feet long, we are routinely using just over half of the runway for both takeoff and landing,” he says. “With the long-standing tradition of innovation, craftsmanship and reliability, Pilatus has definitely exceeded my own lofty expectations.”

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THANK YOU

LEADERS AND BELIEVERS Even the biggest dreamers need a boost. Thank you to our partners who fueled our vision with their support and belief in the power of innovation.

BOMBARDIER • CHICAGO JET GROUP • CLAY LACY AVIATION • DUNCAN AVIATION PENTASTAR AVIATION • PRO STAR AVIATION • SATCOM DIRECT • STANDARD AERO TEXTRON AVIATION • WESTERN AIRCRAFT • WEST STAR AVIATION

800.660.9982 info@smartskynetworks.com smartskynetworks.com

GULFSTREAM

REDEFINING CUSTOMER SUPPORT In June, Gulfstream Aerospace renamed Product Support, its maintenance and support organization, to Customer Support. Derek Zimmerman, President of Gulfstream Customer Support, provides insight on what this means for Gulfstream – and its customers.

OVERHAUL

Derek Zimmerman (top). Gulfstream Customer Support includes a 74-foot/22.6meter-trailer (bottom right)

Q Was this name change just a change in branding, or does it represent a change – or evolution – in the company’s philosophy? Our decision is a combination of recognizing the past and projecting the future. Ever since the introduction of Gulfstream I in 1958, our support promise hasn’t been to our product, it has been to our customers. In that regard, the name change is a recognition of who we are here to serve. It’s also a reflection of our continued growth and what we’re doing to help our customers get the best value from their Gulfstream aircraft. Q Can you give us a big picture overview of the Gulfstream Customer Service experience? The traditional service experience was built from our service center business, which includes inspections, maintenance and the modification work that takes place inside the hangar.

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Although this work is still critically important to us, more and more of what we do really takes place outside the hangar. As a result, we’ve expanded our Field and Airborne Support Teams (FAST) capabilities around the world. FAST, in combination with our field reps, really allowed us to preposition technicians, spares and tools around the world so we could more readily – and rapidly – respond to customer maintenance needs. That being said, our customer service experience extends beyond maintenance. For example, our Aircraft Ownership Service (AOS) allows us to leverage the full range of Gulfstream service offerings to create a custom solution for every customer. It doesn’t matter if it’s a customer’s first aircraft and they need the full range of turnkey solutions or if they’re a large fleet operator or a flight department that needs our help to fill whatever gaps

they might have in their own service offerings. Q Every OEM talks about service. What makes Gulfstream’s standout? First and foremost, there’s incredible value in the clarity and consistency of our focus. At Gulfstream, we design, build and support business aircraft, and we do so without distraction or diversion in other lines of business. We’re also vertically integrated throughout our business, and I would say our service offerings are no exception. Our service capability has always been part of who we are, and we’ve built this into a real strength over the past 60 years. Second, we have the advantage of being backed by the financial strength of our parent company General Dynamics. New aircraft design and certification programs, especially clean-sheet designs like what Gulfstream has introduced, require a considerable amount of foresight and commitment. Our General Dynamics ownership has given us the ability to fund multiple concurrent development programs while also investing in multiple concurrent service center expansions and acquisitions. In addition to our highly-skilled employees, I also want to highlight our extensive factory-owned and operated service center network that allows us to engage directly with our customers and their aircraft. This means we do not rely solely on a third-party network of service providers. Instead, we’re constantly able to listen to and learn from our customers, and we know what their end-service experiences are firsthand. We can take this information and transform it into programs and projects that help improve the availability of both new and existing aircraft designs. As a result, nobody understands – or is in a position to understand – the aircraft better than we do. This is the essence of what we mean by Customer Support.

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WHO CARES THAT WE HAVE MORE ADS-B SOLUTIONS FLYING TODAY THAN ANY OTHER MANUFACTURER?

IF YOU NEED ADS-B FOR YOUR AIRCRAFT,YOU DO.

GARMIN BUSINESS ADS-B COMPLETE

INTEGRATION

ADS-B “IN”

BENEFITS

AWARD-WINNING

SUPPORT

COST-EFFECTIVE

SOLUTION

AERION BART sits down with Tom Vice, who was recently named President and CEO at Aerion, to learn about his vision for

A CLEAR VISION FOR THE FUTURE

the supersonic company

ULTRA

Tom Vice (left). The AS2 jet designed by Aerion in collaboration with Lockheed Martin (right).

Q Taking over for Brian Barents, who recently retired, you have some pretty big shoes to fill. How will your experience help? You are absolutely correct. To launch a disruptive new company, invent bold and pioneering new supersonic aircraft, revolutionize global mobility in a way that significantly alters how humanity will spend their time – all while building an enduring corporation – requires leadership, vision, courage, experience, creativity, and an ability to attract incredible talent. Prior to joining Aerion, I was with Northrop Grumman for nearly 31 years, retiring there as the president of the company’s Aerospace Systems sector. While president, Aerospace Systems’ inventions increased by 400%, and in March of 2017, Northrop Grumman was named the most innovative company in the Aerospace and Defense industry. Pulling from this experience in leadership and innovation, I can envision what the future will need and inspire people to create it, and I believe that I bring relentless discipline and a long-term focus to Aerion.

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Q Speaking of the long-term, what is your vision for Aerion? Said simply, to revolutionize global mobility through high speed flight. We will give back time – and we think humanity will do great things with it. Through supersonic flight we will give time back to our customers. Time to do the things they love, time to connect with family, friends, colleagues, and customers. Time to grow their businesses, and time to personally connect with our world. Supersonic flight is the key enabler to this experience, and Aerion is committed to seamlessly integrating our customers’ complete mobility needs and lifestyles. I also believe that technology will dramatically increase speed and protect our environment. Aerion takes environmental stewardship very seriously. As part of our mission to bring supersonic mobility to the world, we are dedicated to building the most efficient aircraft possible while minimizing its impact on our environment.

Q When the AS2 enters into service, which is expected in the first quarter of 2026, how will the industry change? In the general aviation market, a market created to reduce the time of travel, there have been evolutionary improvements in range and cabin volume. However, the speed of flight has only increased by 10% over the industry’s 50-year history. With the introduction of the AS2, the speed of flight will jump from around 550 mph to 1000 mph, and the time required to travel across the globe will be reduced significantly. But the AS2 won’t just be fast. It will redefine ultra-luxury and will create an amazing customer experience. We are reimagining the cabin interior and the degree of personal customization. We will bring the greatest innovations not only from the aviation industry, but also from the luxury automotive and hightech industries.

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V I S I T U S AT B O OT H 2 2 0 7

If it can be dreamed it can be done. Just because you have never seen something before does not mean it cannot exist. If there a r e n o i n s t r u c ti o n s f o r w h a t y o u want to create it does not mean i t c a n n ot b e m a d e. T he s k y h a s never been the limit- but a door t o l i m i t l e s s p o s s i b i l i ti e s .

AIRCRAFT MODIFICATIONS | TECH INSTALLATIONS ENGINEERING | CUSTOMER SUPPORT

HONDAJET In May 2018, the Honda Aircraft Company unveiled the HondaJet

GOING FOR ELITE

Elite, an upgraded version of its HondaJet that offers more range, advanced avionics and better fuel efficiency. To learn more about the new jet, BART sat down with Honda Aircraft Company President and CEO Michimasa Fujino.

NEWCOMER

Honda Aircraft's newest HondaJet Elite variant (top). Michimasa Fujino (below).

ccording to Fujino, the three key features that make the Elite a game changer is its range, cabin comfort and efficiency. As to the first, the jet boasts a range of 1,437 nautical miles, making it the furthestflying aircraft in its class. “To meet a variety of customer needs and further expand the HondaJet market, we implemented product performance enhancements for the HondaJet Elite, including range performance,” says Fujino. “Range is one of the most important factors to many of our customers and we expect to see the market follow us.” To support the aircraft’s increased range, the HondaJet Elite has refined aerodynamics and increased fuel capacity, maximizing range for longer trips. Going inside, the HondaJet Elite’s roomy and quiet cabin features a private lavatory, two-toned executive leather seats and Wi-Fi. The aircraft maintains its capacity of up to seven occupants, with the addition of a belted lavatory. The cabin also features a full-service galley, multiple USB ports and an industry first Bongiovi Aviation speaker-less incabin sound system. The sound system is integrated into the interior panel and adapts to various flight conditions, bringing HondaJet Elite passengers what Fujino refers to as a best-in-class, immersive audio

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experience throughout the entire cabin. As to safety and efficiency, Fujino says the HondaJet Elite sets the gold standard in safety and user-friendly interface with its enhanced ergonomically Honda-customized, highly automated Garmin G3000 avionics suite. “Created with you in mind, the seat design and panel layout were developed from an ergonomic perspective by observing pilot and passenger movements from every possible aspect,” he says.

Best-in-class Efficiency The aircraft’s technological advancements also contribute to its best-inclass efficiency, allowing the HondaJet Elite to emit less greenhouse gases than all other similarly-sized twin engine business jets. “Honda Aircraft Company envisions a society in which future generations can experience the joy and freedom of mobility while living in a sustainable society,” explains Fujino. “This is why the HondaJet Elite was designed to emit less greenhouse gases than similarly sized twinengine business jets, in addition to creating less noise pollution.” Due to the optimal design and placement of the engine nacelles, the aircraft’s over-the-wing-engine-mount configuration actually exhibits less drag at high speeds than conventional ‘clean wing’ designs, contributing significantly to the aircraft’s performance and efficiency. The jet also emits less noise pollution, thanks to the combination of the over-the-wingengine-mount and noise attenuating engine inlets that line the engine to attenuate fan blade passage noise, allowing for a quieter interior noise and ground noise. “Overall, I think the HondaJet Elite offers the best speed, efficiency and range in its class and, as a result, will stand out in the market,” concludes Fujino.

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BOMBARDIER

BOMBARDIER UPBEAT ON NORTH AMERICAN MARKET H

eading into NBAA-BACE, BART checked in with Bombardier to learn more about how its portfolio of business jets are positioned to meet the demands of the North American market. Home to 65% of all business jets, North America is the world capital of Business Aviation. With the economic recovery continuing in this important market, the region is the global leader in aircraft orders and pre-owned sales. It is also home to a thriving service industry for business jets, one that creates jobs and contributes to the economy’s vitality. Other strengths for Business Aviation in North America include low levels of unemployment, tax reforms that are favorable to corporations and an increase in consumer confidence. “North America is an extremely important market both for Business Aviation in general and Bombardier in particular,” says Bombardier Business Aircraft spokesperson Louise Solomita. “More than 60% of Bombardier Business Aircraft’s total fleet is in North America, and more than half of our deliveries are to North American customers.” Between 2014 and the second quarter of 2018, Bombardier delivered 428 business jets, which represents a 30% share of the North American market (excluding very light jets and large corporate airliners). With numbers like these, Solomita says Bombardier sees a bright future for its three families of business jets (Learjet, Challenger and Global). “The North American market is evolving in a way that is aligned with Bombardier’s plans – business aircraft customers want maximum productivity in aircraft of various sizes and value propositions to best respond to customer needs,” she says. “The Bombardier cabin experience brings the comforts of home and the functionality of an office to the skies, all the while providing an exceptionally smooth ride.”

A Constantly Evolving Portfolio According to Solomita, Bombardier is constantly evolving to solidify its position as a leader in North America, with three aircraft families at the cutting edge of performance, comfort and technology. “These platforms are well established in North America, with ever-evolving features and capabilities that keep them well ahead of the competition,” she says. Included in the Bombardier portfolio are the recently unveiled Global 5500 and 6500, which feature the largest cabin, longest range and the smoothest ride in their class. There’s also the Challenger 350, which Solomita says is a best-seller not only in North America, but around the world, ranking as the most-delivered super midsize business jet in 2017. Then there is the Global 7500, which is set to enter service later this year. Bombardier believes this aircraft will reshape the future of the business. “Thanks to its unmatched range of 7,700 nautical miles, it can connect US cities to most, if not all, international economic centers nonstop,” says Solomita. “And the innovations to the cabin experience aboard this aircraft ensure its leadership position well into the future.” Speaking of the future, in September Bombardier and Garmin announced a significant avionics upgrade for the

Bombardier Vision flight deck aboard Learjet 75 and Learjet 70 aircraft. The upgrade, which is currently in flight testing, will enhance the aircraft’s capabilities for customers to access the most favorable routes as well as pave the way for future technological enhancements. “Avionics is one of the fastest-evolving systems on a modern aircraft and this upgrade will make sure our Learjet 75 and Learjet 70 customers remain ahead of the curve,” adds Solomita.

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POPULAR

Bombardier's super-midsize cabin jet, Challenger 350, (top) and longest, largest business jet, Global 7500 (below).

EMBRAER

BUILDING THE FLIGHT DEPARTMENT OF THE FUTURE

CORPORATE

Embraer Executive Jets CEO Michael Amalfitano (left). Phenom 300 (right).

n today’s corporate boardroom, expectations of financial performance are higher than ever. Every investment is scrutinized, and managers are expected to increase productivity, decrease expenses and plan for the unforeseen. Nowhere is this clearer than in the corporate flight department. To help, Embraer has leveraged its half-century of success with complex aircraft operations to develop FleetLogic – the industry’s first, fully comprehensive, analytics-based optimization program for corporate flight departments. “With FleetLogic, engineers, maintenance specialists, instructor pilots and our product support team will partner with you and your advisors to help assess all aspects of your operation,” says Embraer Executive Jets President and CEO Michael Amalfitano. “We’ll help evaluate your fleet and routes, your equipment, your use of technology and your operations. We’ll draw from leading technology and products to create high-value fleet solutions. As a result, FleetLogic provides you with a thorough, fair and in-depth analysis of fleet optimization opportunities.” Putting it into Practice So, what does FleetLogic look like in practice? According to Embraer, although a company’s most common

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mission profiles can change for shorter missions, an aircraft designed for regular North Atlantic and North American crossings remains a mainstay of the company fleet. For example, one US operator that Embraer recently worked with flew multiple large and ultra-long range aircraft. However, 85% of the routes flown entailed trips less than three hours. Following a FleetLogic analysis, the company replaced its long-range equipment with Embraer aircraft optimized for this company’s actual payloads and missions. This alone reduced total operating costs by 30% per aircraft on average. Replacing their transoceanic fleet with easier-tomaintain and more-reliable aircraft also reduced cancellations due to technical issues by two-thirds. However, the process involved much more than a simple equipment swap. First, Embraer sent a task group to the customer to smooth what could have been a very stressful transition. “We were faced with the critical tasks of training and type-certifying flight commanders and crews,” explains an FleetLogic representative. “To deal with multiple compliance requirements, Embraer deployed people, pilots, and mechanics to work closely with the flight department manager and other personnel, covering all training and certifications.”

At the same time, Embraer began a customized maintenance plan, focusing on reducing downtime and maximizing utilization of in-house maintenance resources. “We enhanced availability and decreased downtime through special flight operations provisions designed for this customer,” says the FleetLogic representative. “Collaborating with this flight department, we refined their operation and equipment to solve the universal conundrum of optimal products, features, technologies and schedules.” A Virtuous Cycle With FleetLogic, Embraer aims to trigger a virtuous cycle, whereby an optimized fleet leads to reduced costs and increased utility. By increasing fleet utility, operators gain greater aircraft usage and more opportunities to deliver a higher return on their aviation investment. Obviously, fostering robust health in the corporate aviation sector is not just Embraer being altruistic. “It is in our best interest, as well as that of every participant in the industry,” adds Amalfitano. “By evangelizing the operational practices of the most competent – and prosperous – airlines, we can promote the success of Business Aviation too.”

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TEXTRON From product development to customer service and everything in between – Business

THE IMPORTANCE OF INNOVATION

Aviation is driven by innovation. To learn more about Textron Aviation’s approach to innovation, BART sat down with Rob Scholl, the company’s Senior Vice President for Sales and Marketing. Q Textron and Cessna in particular talk about the ‘spirit of innovation’. What does this mean? For us, innovation is all about how we strive to deliver best-in-class products and services in a timely and costeffective manner. We’re constantly seeking feedback from our customers on what they would like to see in new products and services. We have been able to invest more than $1 billion in new products since 2013 and certify more than 10 new aircraft in the past five years. This is a major differentiator for Textron Aviation and, more importantly, it has enabled us to meet the needs of our customers amidst a growing Business Aviation industry that’s continuously changing. Q At Heli-Expo, Bell Helicopters announced that they weren’t just a helicopter company, but were in fact a technology company. Does the same philosophy apply to Cessna’s product portfolio and, if so, how is it driving the company into the future? From the initial design stage all the way to production, we integrate advanced technology to deliver an ever-evolving family of aircraft and do so with increasing performance, comfort, safety and efficiency. We’re currently taking advantage of such technology as virtual reality and augmented reality to facilitate the aircraft

design stage. Today, our designers can interact with their designs in a way that optimizes their vision of the physical product. Imagine the benefits of simulating the operator experience long before the aircraft is built. In manufacturing, technology is a major element of our factory floor operation. We design and build the vertical tooling and robotic machines that bring the Citation Longitude and Cessna Denali to life. This type of digital manufacturing enables assembly technicians to work more comfortably and delivers greater efficiency and control over the aircraft’s final fit and finish. As we develop more products, we’ll continue to leverage the power of technology to meet the needs of our customers and the industry. Q Turning to product support, how does innovation impact your customer service provision? The connection between product and customer service is more seamless than ever before. It’s part of our design-for-manufacturing approach in which all stakeholders in an aircraft program — designers all the way to service center representatives — work closely to ensure we’re not only innovating in a certain aircraft segment, but that we’re doing it in a smart way for the full lifecycle of the aircraft.

A great example of this collaboration with customer service is the Citation Longitude. Before manufacturing began, technicians who would eventually assemble the aircraft worked closely with design engineers. Service technicians also provided insight on how to more easily access internal components during maintenance. This type of collaboration early-on contributes to the aircraft’s low operating costs and longer maintenance cycle of 18 months / 800 hours — a vital differentiator in this segment and something that delivers a tangible and meaningful value to our customers. Beyond design and manufacturing, we’re also aware that our customers want service to be transparent and simple. Our 1CALL customer service organization has diligently built a support platform that equips operators with greater visibility on their aircraft’s maintenance at any of our 18 company-owned service centers, six line maintenance stations or through our more than 60 mobile service units. As we operate Business Aviation’s largest installed base and 18 global parts facilities to equip our customers with the most expansive global support footprint in the industry, we continue to innovate and raise the bar — for the industry and ourselves.

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NEWEST

SVP for Sales and Marketing Rob Scholl (left). A Denali prototype (right).

ENGINES The next generation of powerplants is the most efficient and most reliable generation of aircraft jet engines yet. Thanks to the implementation of new technologies into business aircraft engines, manufacturers now have access to more power, better performance and increased fuel efficiency. Volker K. Thomalla reports

GAME-CHANGING TECHNOLOGIES DRIVE ENGINE EFFICIENCIES

usiness aircraft manufacturers are demanding customers: they want engine manufacturers to constantly enhance their products in terms of efficiency, reliability and sustainability. They also tend to get what they want. The next generation of business aircraft powerplants, which are about to enter into service, use less fuel and have lower emissions, all while offering more power, better performance and higher reliability. Below, we take a look at some of these high-tech engines.

LAUNCH

Rolls Royce’s Pearl 15 engine will be used for the Global 5500 and 6500 aircraft.

Rolls-Royce Rolls-Royce introduced the RollsRoyce Pearl 15 turbofan, the first member of a new engine family specially designed for business jets, at EBACE 2018. In terms of value, the British company is the world’s leading engine supplier for Business Aviation, powering over 3,000 aircraft

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and owning a 42% market share. The Pearl family should help keep – or even expand – this market share in the future. The new engine, which was developed at Rolls-Royce’s Centre of Excellence for Business Aviation Engines in Dahlewitz, Germany, is already EASA certified. It has also been selected by Bombardier Business Aircraft to power its ultralong-range Global 5500 and Global 6500. The Pearl builds on the legacy of the highly successful BR700 engine family and benefits from technologies that Rolls-Royce has developed and matured with its Advance2 demonstrator program. The Pearl’s fan consists of 24 lightweight titanium blades, delivering a bypass ratio of 4.8:1. The fan’s diameter is 48.5 inches (1.23 meters). The engine features an Advance2 core with a 10-stage

high-pressure compressor, as well as a new two-stage shroudless high-pressure turbine. This turbine was especially designed for the Pearl 15 and provides enhanced aerodynamics and blade cooling. The high-efficiency, low-pressure turbine was designed for low noise emissions, contributing to the overall quietness of the engine. It is designed to deliver 2 decibels less noise than the BR700 turbofans. Advanced materials like nickel alloys and ceramic coatings have found their way into the engine core to enhance efficiency by allowing higher operating temperatures and pressures. The Pearl’s overall pressure ratio is at 43:1, while the bypass ratio is at 4.8:1. The advanced digital engine health monitoring system (EHM) is constantly collecting engine data that is analyzed and offers flight and maintenance crews an unprecedented level

of engine intelligence. An advanced engine vibration detection feature helps operators detect developing problems at the earliest stage. The Pearl 15 offers 15,125 lbs (67.3 kN) of thrust and a 7% reduction in specific fuel consumption compared to today’s engines. In terms of emissions, the Pearl engine family will set new standards, too. With the Pearl 15, Rolls-Royce has introduced a new ultra-low emissions combustion system, including a tiled combustion chamber that reduces engine emissions well below today’s – and even tomorrow’s – regulatory standards. “Our teams have worked hard behind the scenes to develop this new engine and we are proud, once again, to lead the way in Business Aviation,” says Rolls-Royce President of Civil Aerospace Chris Cholerton. “The Pearl engine is a pioneering product, bringing together the most ecofriendly and efficient technologies available today.” The Rolls-Royce Pearl is being tested at Bombardier’s Flight Test Center in Wichita, Kansas. It is expected to enter into service in late 2019 with the Global 6500. Rolls-Royce expects that the Pearl 15 will have accumulated about 2,000 cycles and over 6,000 hours by Entry Into Service (EIS). So far, the company has delivered over 1,700 engines to Bombardier. Pratt & Whitney Canada In terms of units delivered, Pratt & Whitney Canada is Business Aviation’s leading engine manufacturer, celebrating the delivery of its 100,000th engine last year. This year, the Canadian manufacturer is celebrating the EIS of its newest and largest turbofan, the PW800 PurePower, with the Gulfstream G500. Gulfstream has also chosen the PW800 for the G600, the larger sibling of the G500, while Dassault Aviation has selected the PW800 for its newest long-range Falcon 6X. P&WC has a team of about 150 employees dedicated to the smooth EIS of the powerplant. The PW800 covers the 10,000 to 20,000 lbs class of turbofans and was originally developed for the Cessna Citation Columbus, which was cancelled in 2009. Gulfstream’s G500 received its type certificate from the FAA in July 2018. Powered by two

PW814G turbofans, each rated with 15,144 lbs of take-off thrust, the G500 exceeded its originally-guaranteed performance specifications. The G500 can fly 5,200 nm (9,630 km) at its long-range cruise speed of Mach 0.85, providing operators even greater mission flexibility over the aircraft’s original 5,000 nm (9,260 km) range. At its high-speed cruise of Mach 0.90, the G500 will offer 4,400 nm (8,149 km) of range – a 600 nm (1,111 km) increase over its projected range of 3,800 nm (7,038 km). The PurePower engines are futureproof. Their advanced TALON X combustors are, for example, designed to use new types of sustainable fuels that are set to shape the future of aircraft fuel. Gulfstream is already doing all their company flying using a 30/70 blend of biofuel and Jet-A-fuel. The PW800 PurePower turbofan is optimized for high-flying, fast, longrange business jets and shares the same proven core technology used in Pratt & Whitney’s PurePower family of geared turbofan commercial engines that power the Airbus A320neo family, as well as the Embraer E2 family. The advanced common core technology, employed in 16 different PurePower engine applications, has amassed more than 750,000 in-service hours. Other technological highlights of the PW800 include an advanced singlepiece fan that offers low maintenance cost and improved noise and vibration characteristics, an advanced dual-channel FADEC (Full Authority Digital Engine Control) with advanced engine diagnostics, prognostics and health monitoring, and a mixer with an innovative design for high efficiency. The health monitoring system allows Pratt & Whitney Canada to offer a 10,000hour time-between-overhaul (TBO) for the engine with no midlife-inspection required. GE Aviation GE Aviation developed the GE Passport turbofan engine for the 14,000 to 20,000 lbs thrust class. It combines game-changing technologies that the company has developed for the GEnx commercial engines that power the Boeing 787 Dreamliner, as well as for the GP7000, which powers the Airbus A380. The high-bypass engine

(bypass ratio 5.6:1) features an overall pressure ratio of 45:1. Its 52 inches (1.3 meters) fan blisk is the first application of such technology on an engine of this size (blisk fans are usually found in smaller engines like the Williams FJ44 turbofans). The fan’s 18-inch-wide chord-forged titanium blades are friction-welded to the hub. The fan is about 30% lighter and its blades are much more damage-tolerant than conventional fan blades. GE Aviation is providing the engine to OEMs as a complete system that includes the nacelle and thrust reverser. The combustor burns lean and emits ultra-low NOx. According to the company, it features the lowest overall emissions in its class. A technological masterpiece is the software that modulates the turbine clearance throughout flight, so there’s no rubbing while allowing for much tighter clearance – which enhances the over-

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MOTOR

A PurePower PW810 engine (top). GE Aviation’s Passport engine (below).

ENGINES Although Textron Aviation had chosen the Silvercrest for its Cessna Citation Hemisphere, in April the company announced that it had suspended all work on the program for the time being. According to Textron, the company wants to see how the engine plays out and then will make their decisions based on the performance of the engine. If Textron Aviation decides to switch from the Silvercrest to a different powerplant, it might be the end of the line for Safran Aircraft Engines.

FANJET

The Williams International FJ44-4A (top) and Honeywell HTF7000 (below) turbofan engines.

all efficiency of the engine. Passportequipped aircraft will be neighborhood-friendly aircraft, as their noise emissions are well below certification levels. This is not only beneficial for people on the ground, but for the passengers as well, as the Passport ensures minimal cabin noise levels, thus providing a productive environment for the passengers on board. The Passport first flew in 2015 and was certified by the FAA in 2016. It has been selected by Bombardier Business Aircraft to power the brand-new Global 7000 and Global 8000. The fifth and final flight test vehicle of the Global 7000 took to the air for the first time in January this year. Bombardier targets an EIS of its newest and largest Business Aircraft before year-end 2018. By that time, GE Aviation expects that the Passport engine will have accumulated over 4,000 flight hours and over 8,000 cycles. GE Aviation is working to revolutionize the turboprop engine too. It is developing and testing the Catalyst turboprop engine for Textron

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Aviation’s new Cessna Denali singleengine turboprop, which should make its first flight early next year. The Catalyst is the first all-new, cleansheet turboprop engine on the market. GE Aviation is testing the first two engines in its Prague, Czech Republic, facility. The new powerplant promises to deliver up to 20% better fuel burn and up to 10% more power than today’s turboprop engines. Pilots will operate the engine with a single-lever FADEPC (Full Authority Digital Engine and Propeller Control) that controls all engine parameters, as well as the propeller. By coupling the new turboprop with GE’s software platform Predix, the GE Catalyst is the smartest engine in its class. Bestin-class connectivity and access to critical engine health information makes the Catalyst the only turboprop engine with near real-time troubleshooting and diagnostic support no matter where the operator flies the aircraft. GE Aviation is applying a highly automated manufacturing process for the engine and is using an unprecedented level of additive manufacturing in its production. Only 12 “printed” components will replace the 855 parts typically found on a conventionally produced turboprop engine. Silvercrest There’s a question mark about the future of the Silvercrest turbofan. The all-new turbofan has been plagued by several technical problems, which delayed the program by several years and ultimately led to the cancellation of Dassault Aviation’s Falcon 5X. When they relaunched the aircraft as the Falcon 6X, they switched to Pratt & Whitney Canada’s PW800 turbofan instead.

Honeywell Aerospace Honeywell Aerospace is expecting the Entry Into Service of Textron Aviation’s Cessna Citation Longitude in the coming weeks. All certification test flights were completed in July this year. Even if it’s a new application for Honeywell’s HTF7000 turbofan, it should be routine for the engine manufacturer, who has delivered nearly 2,000 engines of this type. The Honeywell powerplant is a mature engine with over 3.5 million flight hours. The HTF7000 already powers five different types of business jets: Bombardier Challenger 300 and Challenger 350, Embraer Legacy 450 and Legacy 500 and the Gulfstream G280. The Citation Longitude is powered by two HTF7700L turbofans, each rated at 7,550 lbs take-off thrust. Williams International Williams International is providing the engines for most entry-level and light jets. In February this year, the Williams FJ44-4A debuted on the Swiss-made PC-24 jet when it was delivered to its launch customer. Since then, Pilatus has delivered four additional aircraft and intends to deliver a total of 23 PC-24 this year. The FJ44-4A on the PC-24 features a unique “Quiet Power Mode”, which eliminates the need for an APU. When operated in Quiet Power Mode on the ground, the FJ44-4A provides energy to power the PC-24’s on-board electrical systems, including the heating and cooling systems. This solution is quieter than an APU and offers the aircraft independence from any source of ground power. The PC-24 is the first jet that offers this feature.

✈

ADVERTORIAL

EURO JET CELEBRATES 10 YEARS WITH MORE EXPANSION Euro Jet, the Praguebased provider of ground handling support services throughout Eastern Europe and Central Asia, has spent the past year celebrating its 10-Year Anniversary.

hen the company came into existence in the middle of 2008, a global economic meltdown was just around the corner and the high-end private jet industry would take a significant hit. Euro Jet weathered the storm and 10 years later it has risen to become an industry leader in ground support. As a leader in the industry, it bases its success on taking care of the customer. This includes always looking for new opportunities to build crew lounges and facilities throughout its core region. This year the company has opened up three new facilities in Sofia, Warsaw, Belgrade and also moved its Zagreb lounge to the new General Aviation Terminal. These are all complimentary spaces, where the use of the space is not at an additional charge for the customer. In July, Euro Jet officially opened up a brand crew facility at Sofia International Airport in Bulgaria. The Euro Jet facility is located in the remotely located Ramp Control Building. This area is conveniently situated right next to the General Aviation parking positions. This is the only VIP facility in this building and is exclusively for Euro Jetsupported flights. Euro Jet also has a brand new Mercedes Viano on the Sofia ramp. This enables crew and passengers to have fast access between the main terminal, our facility, and their aircraft.

This August also saw the opening of a Euro Jet lounge at Warsaw’s Frederic Chopin Airport in the General Aviation Terminal. According to our Poland Country Manager Marcin Zak,“This is the only lounge located on the street side of the airport. Crews will be able to get their work done in our lounge, have a drink and snack, print out their paperwork, and then proceed just a few steps to their parked aircraft.” At Zagreb’s Franjo Tudman Airport, Euro Jet has moved its lounge to the new General Aviation Terminal where it officially opened last Spring. Located in the Southwest corner of the old Main Terminal building, the General Aviation Terminal allows for those flying in on their aircraft to have their own private area to arrive and depart the airport, whereas before they had to use the same area as those flying regular commercial flights. Last Spring at Belgrade’s Nikola Tesla Airport, Euro Jet opened up an office located in a containerized facility right off the General Aviation parking area. This is the only facility of its kind on the ramp that allows Euro Jet customers to get some work done or take a break from flying. According to Euro Jet country manager Strahinja Djordjevic, “Our customers can now walk just 50 meters from the aircraft to our office. No

other provider at Belgrade Airport can provide this convenience. We now also have the ability to print out paperwork right in our office and walk it over to the aircraft, whereas others still have to get everything from the main terminal and bring it over. This has certainly led us to being able to get things done much faster.” Similar to all of the Euro Jet facilities, the Sofia, Warsaw, Zagreb, and Belgrade offices and lounges have both a work station for crew members to get some work done and couches for them to relax afterwards. The facilities all include Wi-Fi, computer, printer, and complimentary snacks and beverages. The facilities in Zagreb and Sofia also have flatscreen televisions. Euro Jet also has similar facilities located in Prague, Karlovy Vary, Dubrovnik, Tivat, Bucharest, Constanta and Poprad. According to Euro Jet CEO Charlie Bodnar, "Euro Jet never stops investing in our customers. When we see that there is a need for a proper lounge and office space that our customers can utilize to either take a break from a long flight or plan their next one, then we are doing whatever we can to open one in that location. We never stop working for our customers, and will continue to open up more lounges in the future."

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COMFORT

Euro Jet offers a wide range of VIP services in its Warsaw Lounge.

NBAA PREVIEW

AVIONICS SUPPLIERS TO PROMOTE WARES IN NBAA-BACE ORLANDO Steve Nichols previews the avionics products and innovations we should expect from this year’s NBAA-BACE Esterline Avionics Systems (4410) will be showcasing its advanced displays and innovative CMC Electronics avionics systems. It says the company’s portfolio of cost-effective GPS solutions on display are available now and are fully compliant for ADS-B Out, SBAS LPV and GBAS. Its latest CMC Electronics PilotView Electronic Flight Bags (EFBs), including the Tablet EFB, and the PilotView secure connectivity solution (Aircraft Information Server) will be demonstrated, as will the CMA-6800 LCD upgrade display solution.

APPROVAL

Duncan Aviation received STC to install AVANCE L5 on Falcon 2000 (left). Esterline CMC’s PilotView EFB (right).

round 25,000 visitors are due to attend NBAA-BACE Orlando in October, the premier Business Aviation event that will feature 1,100 exhibits, 100-plus aircraft on two static displays and opportunities for education and networking. Visitors looking for avionics equipment and expertise shouldn’t be disappointed with 55 specialist companies listed in the show guide. But what have the major players got for us? Duncan Aviation (booth 3896) says it urges operators to plan for their ADS-B compliance now and is allowing them to schedule and reserve an ADS-B upgrade slot at one of its satellite avionics facilities from now through 2019. Of the 454 STCs Duncan Aviation holds, it says 37 are for FAA-approved ADS-B solutions, which allows it to perform upgrades on more than 100 aircraft models. It has installed more than 600 Gogo air-to-ground broadband and WLAN systems and is the exclusive AOG service partner for Gogo Business

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Aviation, supporting customers around the clock with LRU serviceable units and parts. This year it has also worked closely to develop STCs for AVANCE. Duncan Aviation has also been installing Honeywell’s JetWave system in a variety of aircraft and providing operational support and design direction to SmartSky Networks and its 4G LTE-based network.

The company will also be promoting its SureSight Enhanced Vision System sensors and capabilities. Flying Colours Corp. (booth 1735) says it has been ramping up its avionics team, as demand for upgrades has increased over the last year. As the mandate for ADS-B Out installation creeps ever closer, business has grown by 30% and it has developed ADS-B Out STCs for the

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NBAA PREVIEW Garmin says it continues to make significant progress toward the completion of the G5000 integrated flight deck upgrade for the Citation Excel/XLS. The G5000 suite modernizes the cockpit, increases aircraft utility, addresses mandate requirements and provides operators with a significantly lower cost of operation while solving parts obsolescence issues. In addition to its series of integrated flight deck upgrades, Garmin has also secured a number of ADS-B STCs on some of the most popular business aircraft in the industry. Bombardier Challenger 300. It already holds FAA, TCCA and EASA approval to install ADS-B OUT on the Bombardier Challenger 604/605. It has also fitted the Pro Line 21 Advanced package, as well as outfitting the first Canadian-registered aircraft with the Rockwell Collins Future Airspace Navigation System (FANS) 1/A upgrade, installed in combination with the ADS-B solution. Numerous Ku-band and Ka-band systems have also been fitted on Bombardier Global and Gulfstream airframes.

PORTFOLIO

Flying Colours developed ADS-B Out for Challenger 300 (top). Garmin introduced the G1000 NXi for Mustang in 2017 (center). Gogo AVANCE L5 (below).

For mid-size jets, Flying Colours says it is also seeing a rise in demand for and installation of Gogo AVANCE that enables aircraft flying in North America to use Gogo’s air-to-ground system. Garmin (booth 2695, SD20) says it will feature an expansive suite of integrated flight deck upgrades for a variety of business aircraft, as well as ADS-B solutions. It currently offers G1000 NXi upgrades on select aircraft, including the King Air 200/300/350, the Cessna

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Citation Mustang, and G1000equipped Embraer Phenom 100/300 aircraft. Additional aircraft are expected to be announced ahead of the show. The G1000 NXi offers modern displays that boast significant performance improvements alongside a comprehensive feature set that incorporates wireless cockpit connectivity, split-screen capability, SurfaceWatch, visual approaches, map overlay on the horizontal situation indicator (HSI) and more.

Gogo (booth 4343) says it will be showcasing the benefits its AVANCE platform is delivering and will be highlighting how it protects its customers’ data through cybersecurity. With AVANCE, Gogo became the first inflight connectivity provider to offer Business Aviation a softwarecentric solution for connectivity as opposed to taking a traditional hardware-centric approach. Gogo says it is also able to provide an elevated level of customer service: It is finding that it receives notification of an issue before the customer is even aware of it and has often been able to resolve issues almost immediately. Honeywell/BendixKing (booth 2600) says Business Aviation operators and pilots are continually looking for ways to extend the life of their current fleet, and it will be promoting its latest cockpit technology upgrades. These include touchscreen displays, enhanced navigation technology like Honeywell’s SmartView Synthetic Vision System (SVS), and larger displays to help ensure greater efficiency.

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NBAA PREVIEW

SAFETY

Honeywell Smartview helps balance workload by enabling pilots to focus on the primary flight display.

In particular, it will be featuring its Primus Elite DU-875 and DU-885 LCD displays that replace CRT displays on select Primus avionics systems. Its DU-1310 touchscreen display unit provides Business Aviation operators equipped with the Primus Epic platform with, touchscreen forward displays for improved operational efficiency in the cockpit. BendixKing’s AeroVue Integrated Flight Deck includes three high-resolution LCDs with SmartView Synthetic Vision System software and a cursor control device to allow greater input control. Meanwhile, AeroVue Touch offers operators a low-cost display with intuitive touchscreen capabilities and high screen resolution for certified aircraft. Inmarsat (booth 841) says visitors to the show can expect updates on its Jet ConneX (JX) inflight connectivity system, which has more than 40 STCs and is offered by all major manufacturers and after-market dealers. With over 300 business jets installed with JX, which includes the Honeywell tail-mounted JetWave antenna, it says the global, highspeed solution is being snapped up by Fortune 500 companies and has come under even greater demand since Inmarsat added new data plans for Dassault jets and received G550 certification. Inmarsat will also be discussing the European Aviation Network (EAN), a first-of-its-kind hybrid of S-band Satcom and 4G LTE connectivity, developed in partnership with Deutsche Telekom and scheduled for introduction in early 2019 over Europe.

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The team will also be announcing some upcoming features to its L-band SwiftBroadband-Safety SB-S system, which offers a dedicated pipe to the cockpit for secure messaging and data. Jeppesen (booth 3000) will showcase Operator, its dynamic online Business Aviation platform that integrates key Business Aviation functionality in a ‘one-stop shop’ self-service environment. Operator has integrated flight planning, weight and balance, crew scheduling and management, aircraft scheduling, domestic and international trip planning and reporting (financial, maintenance and custom), customer account management, real-time pricing and cost accounting capabilities. Multiple new features are being introduced in the near-term to further drive operational efficiency, including a new version of the Personal Assistant app, which provides essential flight information in a quick reference format, and real-time communications between pilots and operations personnel. Using Personal Assistant, pilots are able to access essential information at-a-glance, including: assigned flights, aircraft type, destination, duration, departure/arrival times, number of segments, a quick-glance checklist trip status, crew and passenger information, their flight plan, scheduled trip planning services, METAR/TAF information, trip summary details, and more. Jeppesen says Personal Assistant is fully integrated with Operator and will automatically display flight information once trip data is entered into the system.

Rockwell Collins (booth 228, SD49) says that it will appear at NBAA as Collins Aerospace if its deal with UTC is completed. In the cabin, it will be highlighting its Tailwind TV, Stage and Airshow moving map system, which has now passed 21,500 sales since its inception. It will also highlight its Venue cabin management system, with VVIP upgrades continuing to be a major opportunity. This year also marks Rockwell Collins' second NBAA with interior system offerings that came from its acquisition of B/E Aerospace. It will be showcasing seat, galley and lighting. On the flight deck, Rockwell Collins' will continue to highlight its ADS-B solutions. It is also hoping to announce new programme wins for its Pro Line Fusion avionics system – it will have its Challenger 604 on display at the static display with the latest Pro Line Fusion upgrade. Connectivity solutions from its Information Management Services division will also be featured and attendees can expect to hear more about its high-speed Ku/Ka offerings. It will also show the latest enhancements to its ARINCDirect flight planning solutions portfolio. Safran (booth 2235) has five of its subsidiaries represented at the show – Safran Aircraft Engines, Safran Electronics and Defense, Vectronix, Safran Helicopter Engines and Zodiac. Safran has a global presence, with more than 58,000 employees and sales of 16.5 billion Euros in 2017. Building on more than 50 years’ experience, Safran offers advanced avionics solutions and services for rotary and fixed-wing aircraft, including navigation, flight control and onboard information systems. Satcom Direct (SD) (booth 250, SD40) says it now supplies 70% of the installs of Inmarsat’s Jet ConneX (JX) Ka-band inflight connectivity. It will also be showcasing recent enhancements to its digital flight operations platform, SD Pro. Its two new modules further support onboard connectivity management and give even greater control of cyber security threat management. SD’s new Advanced Connectivity module also enables users to generate a predictive connectivity map for

the flight. The illustrative graphic highlights network coverage, and any associated issues along the route ,enabling users to adjust travel-plans accordingly. SD Brazil also recently appointed São Paulo-based Avionics Services as the first SD hardware dealer and installer in Latin America. SmartSky Networks (booth 3015) says it is actively fitting cell towers across the United States with its equipment in support of the impending air-to-ground inflight connectivity network’s commercial launch.

SmartSky LiTE extends the company’s 4G LTE-based network to include service for light jets, very light jets and turboprops. Passengers and crew of these smaller aircraft can now have affordable access to the only streaming-capable inflight ATG connectivity option for this underserved market. Up to six devices can access high-capacity internet simultaneously, while maintaining speeds that rival those found on the ground. Ease of installation and SmartSky 4G LTE’s latency advantage are expected to be focal points at NBAABACE. Further, SmartSky Networks adds that only SmartSky 4G LTE’s sub-100 millisecond latency allows real-time bidirectional communication on all platforms, including video-chatting, teleconferencing and gaming. It says to expect an announcement at the show that solidifies SmartSky’s advantage on pricing and value. Universal Avionics (UA) (booth 2268) says it is offering a new touchscreen model for the InSight Display

System’s EFIS Control Display Unit (ECDU). The Touch ECDU combines multiple InSight System controls into a centralized control device. Pending FAA certification, UA expects the Touch ECDU and corresponding InSight software update to be available by the end of 2018. UA is also introducing its UniLin software version SCN 31.3 for the UL80X Communications Management Unit (CMU). New features include “push to load” functionality and automatic transmission between SATCOM and VHF. UA says it is also unveiling the future of commercial aviation with the integration of the InSight Display System and Skylens Head-Up Display (HUD), hosting an in-booth reception and press conference on Tuesday, October 16 from 3-6pm. It will also feature a new “heads up, heads down” future flight deck concept, with live demonstrations. Viasat (booth 1254) says it is using NBAA this year to showcase the art of the possible in-cabin Wi-Fi communi-

cations. Viasat believes the in-cabin communications needs of business jet passengers and operators can be met by its global high-capacity satellite networks. Future-proofing is a term you’ll hear from them, as the vertically-integrated company designs and operates its own satellites as well as the aircraft shipsets. Viasat says its new GAT-5510 Kaband shipset is backward and forward compatible, enabling passengers to install hardware today to work on Viasat’s current network, while taking advantage of the higher speeds offered on the ViaSat-3 global constellation, when it becomes available, starting in 2020. Today, Viasat offers 16 Mbps on all of its Ka-band plans, and the company says it expects to double those speeds without a change in hardware on the aircraft. This enables their live TV streaming service without impacting data plans.

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INNOVATION

Rockwell Collins’ Venue system (top). Satcom Direct’s Michael Skov Christensen (left). Elbit Systems 2020 Skylens (right).

MRO

MAINTENANCE, REPAIR AND OPERATING SUPPLY: A QUICKLY-CHANGING TRADE Marc Grangier provides a glimpse into the MRO market, keeping up to date on the latest happenings in the industry

ALLIANCE

Gulfstream President Mark Burns (top left). Jet Aviation completed acquisition of Hawker Pacific (bottom left).

ccording to FL Technics Jets CEO Darius Saluga, the MRO business is rapidly changing, with industry growth continuing to generate new challenges. However, Saluga emphasizes that the growth in MRO activities will not follow the same trends as the entire aviation industry. “With new aircraft entering the market, there will be even more pressure on improving costs and performance indicators,” he says. According to the latest Bombardier Business Aircraft market forecast, over 60% of all new business jet orders are intended to replace currently owned aircraft. Needless to say, each new generation of aircraft is more sophisticated than its predecessor. Yet, over time, maintenance requirements per aircraft tend to decline because each genera-

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tion of business jets is engineered to require less and less maintenance than the preceding one. This might mean that MRO business volume could seriously drop in the near future, or prices could be adapted accordingly. “In the last several years, the competition has become more and more aggressive, with some large MRO groups able to offer maintenance contracts at cutthroat prices, thus effectively acquiring considerable market share,” says Saluga. “Moreover, the new-generation aircraft types require overwhelming investments and intensive engineering efforts to establish all the necessary repair capabilities.” “These new aircraft are very hightech, in a sense, they are like flying sets of software,” he continues. “The difficulty here lies in the fact that OEMs are largely in control of the software and core processors.” Concerning the Business Aviation fleet, Honeywell notices that the industry is facing a modest pace for nearterm orders due to an uncertain economic and political environment, along with a very competitive used aircraft market. Its Global Business Aviation Outlook forecasts up to 8,300 new business jet deliveries, worth $249 billion, from 2017 to 2027, down 2-3% from the 2016 10-year forecast. Although the longer-range forecast through 2027 projects a 3-4% average annual growth rate, this doesn’t mean that MRO activity will follow, even if the pace in flight activity over the past year has recovered in all regions of the world. Inside the Industry Gulfstream To be closer to its European customers, Gulfstream Aerospace announced it would expand its MRO operation in the London area with a new, larger, purpose-built facility at TAG Farnborough Airport. The Farnborough service center is expected to be operational by the third quarter of 2020. “In recent months, we’ve announced several new MRO facilities

and expansions, including in Van Nuys, California; Appleton, Wisconsin; Savannah and now the United Kingdom,” says Gulfstream President of Product Support Derek Zimmerman. The company is committed to remaining in the London area, which has the highest volume of Gulfstream traffic in Europe. London is home to the company’s European Parts Distribution Center near Heathrow Airport and Sales and Design Center in Mayfair. Gulfstream has more than 225 aircraft based in Europe, along with 180 in the Middle East and Africa. The new MRO is projected to be approximately 180,000 to 220,000 square feet/16,723 to 20,439 square meters and will include a hangar that can accommodate up to 13 large-cabin aircraft. Significant ramp space will also be included, along with an automobile parking area. Gulfstream’s existing MRO at London Luton Airport, which comprises more than 85,000 sq ft/ 7,897 sq m of hangar, office and parts warehouse space, has seen a significant increase in on-site traffic and road trips for several years. Gulfstream also announced plans to build a new service center at Savannah/Hilton Head International Airport in response to its growing customer fleet’s needs for maintenance and service. The service center is expected to open in the second quarter of 2019. Jet Aviation Wishing to increase its presence in Asia, Jet Aviation completed its acquisition of Hawker Pacific, a leading provider of civil MRO, fleet and FBO services and aircraft sales across Asia Pacific and the Middle East. The transaction is valued at $250 million. “We are now in a position to further expand our current portfolio, enter new markets across Asia Pacific and the Middle East, and offer more options and value to our customers worldwide,” says Jet Aviation President Rob Smith. “Bringing together these two well-

established brands reinforces our position as one of the world’s leading Business Aviation service providers.” As part of this acquisition, Jet Aviation will add 19 locations across Asia Pacific and the Middle East to its global network, including seven FBOs and 14 MRO facilities. Jet Aviation’s maintenance facility in Vienna recently received EASA Part145 approval for the Bombardier Learjet 60 aircraft. The company began its first 120-month inspection on a Turkish-based Learjet 60 last summer. With this approval, Jet Aviation’s maintenance facility in Vienna is authorized to support the Bombardier Learjet 60 with line and base maintenance services up to and including the 120month inspection. ExecuJet/Luxaviation ExecuJet, part of the Luxaviation Group, recently became the provider of major maintenance on Honeywell TFE731 engines in the EMEAI region (Europe, the Middle East, Africa and India), after ExecuJet’s Johannesburg facility was awarded the rights by Honeywell International. ExecuJet’s MRO facility in Johannesburg is based at Lanseria International Airport and has been a Honeywellapproved facility for more than 20 years. In addition to the TFE731, the company also carries full overhaul authorization and on-site test cell capability for Honeywell TPE331 engines, commonly found in Africa, Europe and India. ExecuJet has signed a Memorandum of Understanding with Malaysia Airports to collaborate on the proposed development of an MRO facility within Subang Airport, Malaysia. ExecuJet is currently the largest MRO in Malaysia for business aircraft operating in Subang Airport. The company is consolidating its position in China with the renewal of a Cooperation Agreement with Tianjin Haite Aircraft Engineering Company for an additional two years, until July 2020. Under the terms of the agreement, ExecuJet and Tianjin Haite will continue to cooperate in support of ExecuJet Haite, a full-service state-of-the-art business jet facility located at Binhai International Airport in Tianjin, China. ExecuJet Haite provides aircraft maintenance, technical support and AOG services.

In May 2018, it became the first and only business jet MRO in China to be awarded EASA Part-145 certification. RUAG Aviation RUAG Aviation has been approved for the maintenance, repair and overhaul of civil helicopters and propeller aircraft registered in Russia. This is an extension to the existing approvals RUAG holds for business jets, issued by the Russian Federal Air Transport Agency (Rosaviatsia) in 2016, and includes helicopters and propeller aircraft within the standard RUAG type ratings portfolio at their facilities in Switzerland. “This certification allows us to offer our Russia-based customers full MRO and engineering support across their aircraft portfolios,” states RUAG Aviation Regional Sales Director Europe Markus Mayer. Dedicated facilities for the newly included aircraft platforms are maintained at the RUAG’s sites at Sion, Lugano-Agno and Locarno, Switzerland. Pratt & Whitney Canada Pratt & Whitney Canada has appointed its second Designated Maintenance Facility (DMF), RICO Taxi Aéreo Ltda. (RICO), under the company’s new global network expansion model. Based in Manaus, Amazonas, Brazil, RICO will serve customers of the PT6A engines that power Cessna Caravan and Embraer Bandeirante aircraft. The DMF will help grow P&WC’s local footprint in Brazil by providing customers with increased availability and accessibility to a broad array of P&WC maintenance services, tools and spare parts designed to deliver faster service.

TAG Aviation Last summer, TAG Aviation created a Maintenance Control Center (MCC) at Lisbon/Cascais (LPCS) Aerodrome. This center enhances TAG Aviation’s current Mobile Repair Team (MRT) operations, with maintenance services support now available from eight locations throughout Europe. The MCC will simplify the centralized handling of all AOGs and MRT requests, with one customer service contact number, available 24/7, to request assistance from TAG technicians. TAG Aviation has approved MRO maintenance centers right across Europe, including in Geneva, Sion, Paris, Lisbon, Farnborough, ClermontFerrand, as well as Lomé (Togo) and Hong Kong. Falcon Aviation Pivotal to its overall long-term strategy to bring a ‘one stop MRO shop’ to the region, Falcon Aviation is opening a new business jet MRO facility at its Dubai South, DWC, Al Maktoum International Airport. The new facility is built on a 24,000 sqm plot and is capable of accommodating up to four Boeing BBJ / Airbus ACJ-sized narrow-body aircraft for base maintenance. It includes workshops, interior solutions, a wash bay and landside office space, plus a 13,000 sqm apron. Although Falcon Aviation supports its own and managed fleet of business jets and helicopters at its Al Bateen Executive Abu Dhabi Airport facilities, its new Dubai base was built primarily for third party customers.

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ASSISTANCE

TAG Aviation’s Lisbon facility (left). ExecuJet’s Johannesburg FBO (top right). RUAG Aviation’s onsite repair service in Siberia (bottom right).

MRO

FORMULA

Lufthansa Technik will soon start washing engines with dry ice (top). Duncan Aviation MRO service (center). Bill Molloy from Bombardier (bottom).

Lufthansa Technik AG Lufthansa Technik AG developed a unique procedure to wash engines with dry ice, the solid form of carbon dioxide (CO2). The company has filed several patent applications, meaning it can now develop an actual product, which will be called Cyclean Dry Ice. As of 2019, the system will be used alongside the water-based Cyclean engine wash. During the new engine wash procedure, dry ice pellets that are only a few millimeters in size are shot into the engine via a mobile blasting system. When they hit the components, the pellets release kinetic energy. Through this energy and the con-

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tact with the ice-cold pellets (-78.5 degrees Celsius /109.3 °F), dirt is dislodged from the components. The new procedure has many advantages. For example, the carbon dioxide used is a by-product of the oil refinery and fertilizer industries, so no additional carbon dioxide has to be generated. Furthermore, since the pellets transition fully to a gaseous state, there are no residues to deal with. The procedure can also be applied at outdoor temperatures below freezing, meaning engines can be washed 365 days a year, even in permafrost regions.

expanded repair and overhaul services. “We are excited to partner with Héroux-Devtek to the benefit of our mutual customers,” says Duncan Aviation Parts & Rotable Sales Business Development Manager Chris Gress. “With this agreement, we are able to offer another avenue to competitively priced repair, overhaul, and exchanges on HérouxDevtek/APPH landing gear actuation systems and components, like sequence valves, steering and airbrake jacks, and reversing valves found on Hawker 125 Series aircraft.”

Globalparts.aero/Bombardier Globalparts.aero and Bombardier entered into a strategic collaboration for the continued support of the Learjet 20, 30 and 50 series aircraft. From a customer standpoint, Learjet owners, operators and all support teams will now be supported from a non-OEM business. Globalparts.aero has the primary responsibility for all planning, stocking and distribution for these aircraft. “Since the start of our agreement with Globalparts.aero, more Lear 20/30/50 series parts have been available at competitive prices, which in turn has had a positive impact on our operators’ cost of ownership,” says Bombardier Vice President of Aftermarket Sales Bill Molloy. More than 2,000 Learjets are still in service today.

StandardAero Last summer, StandardAero celebrated the completion of its 2,500th workscope on the GE Aviation CF34 turbofan engine. StandardAero was first appointed as an Authorized Service Provider (ASP) for the CF34-3 and CF34-8 in 2001. The company provides a full range of MRO services for the CF34 family from its Winnipeg facility. StandardAero’s commitment to delivering quality was reaffirmed in 2013, when GE appointed it as the first independent TRUEngine authorized MRO provider for the CF34.

Atlas Air Service Atlas Air Service concluded a distribution agreement for the Tamarack Atlas Winglet product series. The company now offers installation and service of Tamarack Winglets for the Cessna aircraft CJ, CJ1, CJ2, CJ2+, CJ3, CJ3+ and M2. “ATLAS Active Winglets are currently the only aerodynamic technology on the market with which ascent time and fuel consumption can be reduced, and range, as well as aircraft stability, can be increased without structural reinforcement - saving a lot of time and costs,” says Atlas Air Service CTO Gregor Bremer. Duncan Aviation Duncan Aviation was recently named a Héroux-Devtek Distributor, one of only five worldwide. This designation gives Duncan Aviation Component Services access to

AMAC Aerospace AMAC Aerospace recently signed a new maintenance contract on a headof-state A320 aircraft to be carried out at its facility in Basel, Switzerland. Besides a C-Check, AMAC will also upgrade the existing IFE (in-flight entertainment system) with the ability to stream HD content to a passenger’s personal electronic device. A KA-band system, adding seamless broadband connectivity to the cabin, will also be installed by AMAC on the head-of-state aircraft, which will enter AMAC’s hangar in October 2018. Flying Colours Corp. Flying Colours Corp. just completed the industry’s first Bombardier Challenger 650 medevac interior. The first in a trio, the medevac interior was completed on time and on budget, under contract from Bombardier Specialized Aircraft, and is already in operation with Switzerland-based air ambulance operator Swiss Air-Rescue Rega. To complete this first-of-a-kind interior, Flying Colours engineers worked in conjunction with Bombardier and AeroLite, the medical

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MILESTONE

Standardaero celebrated its 2500th CF-34 MRO workscope (top). West Star Aviation hangar at Perryville (center). Flying Colours completed world’s first Challenger 650 medevac interior (bottom).

equipment specialists, which supplied the intensive care unit (ICU) and interior re-configuration adaption plates. The multi-purpose, state-of-the-art medevac cabin focuses on ensuring operational flexibility. The cabin operates as a fully functional ICU for up to two patients with attending critical care experts or can be easily configured to transport up to four patient units with an accompanying medical team. A further four to six seats, depending on configuration, can be included for accompanying family, friends or colleagues. In the aft section, a duo of galleys incorporates Enflite ovens, coffee makers and customized double-width fridges that provide extra space to store medical supplies.

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Textron Aviation Services

West Star Aviation

At EBACE, Textron Aviation Services announced that it has expanded its London presence with a line maintenance station at London Biggin Hill Airport, further enhancing accessibility to factory-direct service and support for Citation, King Air and Hawker customers operating throughout Europe. “In 2012, we committed to the European market to grow our service and support in the region, and five years later, we’ve delivered on that commitment,” says Textron Aviation Services Senior Vice President Customer Service Kriya Shortt. Since 2012, the company has grown its support footprint in Europe to include six company-owned service centers, six line maintenance stations and a team of more than 400 Textron Aviation staff, including engineers, service technicians and field service representatives. Furthermore, as part of the company’s global parts distribution strategy, it established its European Parts Distribution Center in Düsseldorf, Germany. With a diverse inventory of more than 225,000 parts, the centralized facility allows for expedited parts deliveries throughout the region, maximizing operational availability for customers operating within Europe.

West Star Aviation provides worldclass aircraft MRO services with an unparalleled emphasis on customer service and satisfaction. As a result, the company is continually recognized as one of the nation’s top maintenance providers by industry representatives and publications. West Star’s technicians are FlightSafety and factory trained, as well as industry experienced on an array of specific aircraft makes and models. West Star’s full-service locations work with a network of satellite locations to provide easy access to quality West Star maintenance services, no matter where you fly. On the full-service side, the company recently acquired hangars at Perryville Regional Airport, in Perryville, MO. In the coming months, West Star will be adding employees and capabilities as they continue to develop this location to its fourth full-service MRO. The company currently occupies four hangar facilities at the airport, which includes a 28,800 sq. ft. state-of-the-art paint facility with a downdraft filtration system. This paint facility also has the capacity for large-sized corporate aircraft. The company also secured 3,700 sq. ft. of hangar space for satellite operations at Scottsdale Airport. “Our Scottsdale satellite location will offer our customers on the West Coast easy access to inspections, AOG/MRT services, and we hope to grow to include maintenance and avionics capabilities as well,” says Satellite Manager Chad Adams.

Aero-Dienst Earlier this year, Aero-Dienst received final approval for its Maintenance Line Station at Kärnten Airport in Klagenfurt. This is a new step for Aero-Dienst towards extending its service network for various aircraft models such as Challenger, Falcon, Global and Hawker. Approval from many national and international aviation authorities, such as EASA Part-145, FAA Part-145, Bermuda, Canada, the Cayman Islands, Nigeria, Russia/GUS, Turkey and Ukraine, plays an important role here as well. “When a maintenance operation at Kärnten Airport closed down, that gave us the opportunity to take over the facilities, including hangar space,” says Aero-Dienst Manager of the Vienna and Klagenfurt Maintenance Line Stations Christian Weigl. In Klagenfurt, Aero-Dienst carries out scheduled maintenance, warranty repairs and unscheduled maintenance work.

What the Future May Hold The obvious question now is, in order to survive in the future market, will third-party MROs need to form partnerships? Independent maintenance companies in particular have come under increasing pressure from the original equipment manufacturers to be squeezed out of the aftermarket. As customers now tend to prefer onestop-shop solutions, companies have no other choice but to develop expertise in core activity areas, implement cost reductions and new efficiencies, expand market offerings and geographical reach and identify value-oriented innovations.

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APU S

THE UNSEEN WORKHORSES OF THE MAINTENANCE INDUSTRY Like any other system, the APU is a system undergoing continuous evolution. Marc Grangier looks at the latest happenings in the APU maintenance market

UPKEEP

Lufthansa Technik’s APU overhaul operation (top). Gulfstream APU shops perform all facets of APU maintenance (below).

ucked away in the tail cone of an aircraft, APUs (Auxiliary Power Units) allow them to operate autonomously without reliance on ground support equipment, from main engine starting and cabin cooling to electrical power generation. They have truly become an important component of business aircraft. “To ensure their reliability, operators need to maintain APUs the same way they would maintain their powerplant engine,” explains P&WC’s Chris Yip, Customer Engineering.

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Because of their importance, a number of companies have specialized in APU maintenance, and some are also trying to set up predictive maintenance, since failures can be very costly. OEMs have had a firm hand on the APU maintenance market, but independent companies have successfully penetrated it too. Gulfstream remains a leader concerning UTC/Hamilton Sundstrand and Honeywell APU maintenance. According to the manufacturer, its turnaround time is second to none, with a current average of nine days, as opposed to the industry median of approximately 35. Also, mixed-fleet operators can experience the benefits of Honeywell’s authorization of heavy repairs by Gulfstream’s APU shop for almost two dozen variants of the popular 36-100, 36-150, RE-100 and RE-220 engines. In addition, Gulfstream stresses that its APU shop is uniquely positioned as a fully authorized Honeywell Maintenance Service Plan (MSP), Honeywell warranty and Jet Support Services (JSSI) administrator. Jet Aviation Basel was appointed two years ago by Honeywell to become an APU Overhaul Facility to help meet customer demand in Europe, the Middle East and Africa. Certified by the Swiss Federal Office of Civil Aviation (FOCA) and EASA, Jet Aviation is approved for Honeywell’s

GTCP36-100/150 product family maintenance, which may require total disassembly, inspection, repair, reassembly and functional testing – including individual and group balancing of compressors and turbines. Lufthansa Technik’s Hamburgbased APU Services has overhauled more than 1,800 auxiliary power units of the types APS2000 and APS3200. With a global network of repair facilities, it supports a steadily increasing number of APU types: Hamilton Sundstrand APS 2000, APS 3200; Honeywell GTCP 36-300, GTCP 6604, GTCP 131-9(A), GTCP 131-9(B), GTCP 331-200, GTCP 331-250, GTCP 331-350, GTCP 331-500, GTCP 331600, GTCP 331-85-129H, TSCP 700-4E and Pratt & Whitney Canada PW901. StandardAero has been a Honeywell GTCP36 and RE220 APU Authorized Service Center for a number of years. Located in Maryville, TN, USA, the company has processed well over 6000 APUs, supporting fleets of over 100 APUs routinely. The following Business Aviation APU models are serviced at its Augusta Service Center: Falcon 50, 900, 2000, 7X; Challenger 300, 600, 601, 604, 605; Gulfstream GII/GIII/GIV, G100, G300, G400; Galaxy & Gulfstream G200; EMB 120 and Citation 10. StandardAero also offers comprehensive LRU (line replaceable units) ser-

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APU S

SITE

Jet Aviation Basel facility (top). Duncan Aviation headquarters (below).

vices, providing 95% on-time delivery and low turnaround times for P&WC PT6 and PW100 engine LRUs and Honeywell / P&W Aero Power APUs. Although mainly oriented towards commercial aviation, Pratt & Whitney also produces the APS2600 APU, used in several large business jets, including the Embraer Lineage. It has three repair centers dedicated to APUs, a P&WC-owned in Jupiter, FL, and two in Europe, respectively H+S Aviation in Portsmouth, UK and Revima in Caudebec-en-Caux, France. TurbineAero, a large independent APU MRO, repairs, sells, leases, tests, and certifies APU and related parts accessories. Currently, it has four locations: three business units are located near Phoenix, AZ and the fourth is just outside of Bangkok, Thailand. The company recently signed an agreement to buy 100% of the assets of Triumph Aviation Services Asia APU Repair Product Line (RPL) from the Triumph Group. RPL is based in Chonburi, Thailand, providing repair services for APU component parts. Duncan Aviation, one of the largest family-owned MROs, is authorized by Honeywell, Pratt & Whitney, GE, Williams International and Hamilton Sundstrand to perform a broad spectrum of engine and APU services, including Core Zone Inspections (CZI), Hot Section Inspections (HSI) and other major maintenance. Its ^20,000-sq.-ft. turbine engine facility in Lincoln, Nebraska, and on-site Pratt & Whitney Canada HSI / repair facility

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in Battle Creek, Michigan, are authorized to support Honeywell MSP/MSP Gold, Pratt & Whitney Eagle Service Plan (ESP) Silver/Gold/Platinum, Williams TAP/TAP Elite/TAP Blue/TAP Advantage/TAP Advantage Elite, General Electric OnPoint, and JSSI Choice/Tip to Tail. Since 2009, when P&W AeroPower RzeszĂłw was officially registered under the name Hamilton Sundstrand Poland, the company has produced 2,000 APUs and repaired another 2,000 for over 80 customers all over the world. Its activities include assembly of new APUs (approximately 80 APUs per month), servicing and repair of APUs and component parts, as well as research & development. Based in Toulouse, France, Safran Power Units has built more than 21,000 APUs since 1962 and supplied a number of models up to 500 shp. Recently, it collaborated with Pratt & Whitney AeroPower concerning the product support and service for the SPU300(BA) program for the new Bombardier Global 7500 (this APU was FAA certified last March and its series production has already started). Three years ago, the company opened a new MRO facility in San Diego to ensure optimum service for its customers. When the SPU300(BA) enters into service, its maintenance will be carried out by the San Diego and Toulouse facilities. Revima, located in Normandy, France, specializes in the repair and

overhaul of APUs. It repairs about 500 APUs a year, and its predictive maintenance services increased 30% in 2017. Due to serious financial problems last year, the company was taken over by Argos Soditic, with a promise to invest in new industrial facilities. The company is an authorized service center for the Pratt & Whitney PW900, 901A and 980. Honeywell, which is the largest producer of APUs (more than 100,000 APUs produced and more than 36,000 in service today), has authorized a number of individual companies to maintain and service its APUs. One of the most recent is Deer Jet, the largest Business Aviation operator in Asia Pacific, whose partnership marks the first line maintenance service center in mainland China for Honeywell. Deer Jet is now supporting fleets of over 100 APUs routinely. Honeywell also renewed its maintenance authorization to H+S Aviation, a BBA Aviation company based in Portsmouth, UK, for the GTCP 36 Series APU until 2023. H+S Aviation and its sister company, Dallas Airmotive, can also undertake heavy maintenance on TFE731 powered aircraft. Turbine Engine Specialists (TES), based in Fort Worth, Texas, is also an Authorized Heavy Service Center for the Honeywell GTCP 36100 and 36-150 series APUs, as well as the RE100 and RE220 (line only) series APU. Predictive Maintenance Predictive maintenance is also of prime importance. Using the latest Industrial Internet of Things (IIoT) capabilities, OEMs like Honeywell and UTC have developed predictive applications to collect data on APU performance before faults occur. In this respect, Honeywell has set up its GoDirect Connected Maintenance Service for APUs. Working by using an existing data connection on the plane, the system downloads APU maintenance situation and fault data to predict impending hardware failures. Those failures are routinely the highest cause of APU interruptions. That fault data is then analyzed to identify what maintenance actions are required to fix the APU and avoid an unscheduled maintenance event.

â&#x153;&#x2C6;

AOG SUPPORT

MAKING DREAMS SOAR Shaesta Waiz has

recently become the youngest woman to circumnavigate the globe and JSSI has been the backbone of maintenance support for her initiative. Nick Klenske tells us Shaesta’s story and JSSI’s support to women in aviation ON MAY 13, 2017, SHAESTA WAIZ set off in her Beech Bonanza on a solo trip around the world. Her goal: to inspire girls and young women to pursue science, technology, engineering and math (STEM) and aviationrelated education and careers. But before we get to the flight, a little about the pilot, who BART had the privilege to meet at JSSI headquarters in Chicago last spring. Born in a refugee camp in Afghanistan in 1987, Shaesta and her family fled to the US to escape the brutal Soviet-Afghan War. One of six sisters in her family, she was raised in Richmond, California, in an underprivileged school district. After being fearful of airplanes as a child, Shaesta discovered her true passion for aviation during her first flight in a commercial airplane at age 18. She then pursued her dream of becoming a commercial pilot, also obtaining bachelor’s and master’s degrees from Embry-Riddle Aeronautical University – the first in her family to do so. In 2014, she founded the non-profit Dreams Soar, Inc., which aims to inspire the next generation of STEM and aviation professionals globally. Fast-forward to October 4, 2017, when Shaesta landed in Daytona Beach International Airport – becoming the youngest woman to circumnavigate the globe solo in a singleengine aircraft. The 145-day journey

took her 24,816 nautical miles over five continents, where she visited 22 countries and, most importantly, met with over 3,000 young girls and boys during 32 outreach events in 14 countries. Her route included stops in Canada, Europe, India, Thailand, the Middle East, Southeast Asia, Australia and the US. At all of these stops and everywhere in between, JSSI provided Shaesta worldwide aircraft-on-ground (AOG) support. “Flying around the world – while rewarding and empowering – could not have happened without the support of industry partners who stepped up with Dreams Soar, answering the call to help solve the scarcity of talent and diversity in STEM fields worldwide,” says Shaesta. “JSSI, a strong investor and global maintenance partner to Dreams Soar, set a solid example of the attention to this mission of inspiring the next generation to pursue STEM and aviation education.” “The key to JSSI’s support was our existing worldwide, 24/7 AOG expertise that we use to support our clients every day,” says JSSI Senior Vice President, Strategic Flight Management and Support George Kleros. “Not only do we have more than 70 skilled technical advisors based in strategic aviation hubs in all regions of the world, we also have extensive experience with the logistics of sourcing and delivering the right parts in a timely manner to dependable maintenance support service anywhere in the world.”

Mission Accomplished One of the biggest challenges that JSSI faced in supporting this mission was the weather, especially because Shaesta’s was flying at lower altitudes than the typical business jet. Because there are very few pistonengine airplanes flying in many parts of the world, the supplies she needed were simply not available. As a result, JSSI had to make sure oil, oil filters, spark plugs – even a replacement gyro at one point – were waiting for her in various countries along the route. This was all in addition to securing qualified technicians to do the work. “Every time her route changed because of weather, the shipments had to be re-directed to the new location and technical support rescheduled,” adds Kleros. “Needless to say, it was a challenge to keep up with the constantly changing flight plan, but the JSSI team worked around-theclock and made it happen.” JSSI’s support of Shaesta’s flight and her Dreams Soar initiative is just one example of JSSI’s commitment to corporate citizenship and, in particular, to supporting women in aviation. Not only has the company been committed to recruiting young aviation students via its rigorous internship program, it is also actively involved in Women in Aviation International, an organization focused on providing more access for young women to be involved in STEM and aviation careers.

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BART: OCTOBER - NOVEMBER - 2018 - 63

PIONEER

JSSI’s Chairman Emeritus Louis Seno (left), Shaesta Waiz (center) and JSSI SVP George Kleros (right).

UPGRADES

UPGRADE MARKET IN FULL SWING From avionics to the glass-cockpit, enhanced/synthetic vision systems, galleys and engines, the upgrade market is busy. Marc Grangier reports

— at no additional cost, allowing them to plan the safest and most efficient route. Users of GoDirect Flight Services, which serves as an extension of a customer’s flight operations team, will have access to FlightAware’s aggregated flight information from data link position reports and air traffic control radar systems in over 45 countries. Dassault Aviation is making Honeywell’s JetWave Ka-band system an option on all in-production Falcon business jets. This decision was made in response to demand from in-service Falcon operators for faster connectivity technologies. JetWave will also be available as a retrofit on in-service Falcons and as an upgrade option on aircraft that are already equipped with other satcom solutions. The system includes a control unit, modem and router and a tail-mounted radome antenna that can connect the aircraft to Jet ConneX, the high-speed connectivity service based on the Inmarsat Global Xpress Ka-band

HARDWARE

Honeywell's JetWave will be installed on Lineage 1000E (left). The Jet Aviation Avionics Maintenance Team in Geneva (right).

ast year, Business Aviation operators spent $1.3 bn on avionics upgrades and retrofit alone – and probably many more millions on other upgrades, as the market is by no means limited to avionics. Undoubtedly, the most sought-after upgrade this year concerns in-flight connectivity. According to industry observers, the aftermarket for in-service business jets and turboprops is ripe for retrofits with new avionics and connectivity technologies. The second most popular type of upgrade relates to the glass-cockpit. With ADS-B upgrades, many operators also wish to install state-of-the art cockpits, extending an older aircraft’s viability for a number of years. Then come enhanced/synthetic vision systems, which bring a new level of safety and utility to flying. Galley upgrades may appear less important, but they can bring noticeable advantages during long trips and contribute to lowering the aircraft’s weight. Finally, engine upgrades give aircraft better performance and lower fuel consumption/operating costs. Just like other upgrades, they may also boost the residual value of the aircraft. Below, we take a closer look at each of these popular upgrades.

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In-flight Connectivity Honeywell recently received certification from the FAA, EASA and Brazil’s National Civil Aviation Agency for the installation of its JetWave satellite communications hardware onboard the Embraer Lineage 1000E. This allows Embraer to significantly enhance an operator’s in-flight connectivity, as well as the connectivity of passengers, pilots and crew. Last June, the company announced it was joining forces with FlightAware to bring better flight tracking support to operation control centers and business jet owners. This partnership will provide customers of Honeywell’s GoDirect Flight Services with access to more real-time information — including aircraft speed, altitude, position and estimated time of arrival

satellite network that offers data rates up to 15 Mbps. Global Xpress enables passengers to browse the internet, stream videos or videoconference anywhere in the world, over land or over water, as if they were in their office or at home. Last March, Jet Aviation Geneva installed its first Honeywell JetWave satellite communications hardware system on a Bombardier Global 6000, and in May the company carried out a second such installation on another Global 6000. StandardAero, in partnership with California-based MRO ACI Jet, recently certified another Honeywell JetWave Ka-band satellite communications system, completing a Supplemental Type Certificate (STC) for installations on Bombardier Global Express, Global 5000 and

UPGRADES

SOLUTION

Duncan Aviation technicians installing ADS-B in a Gulfstream III (left). Citation CJ3 Pro Line Fusion (right). Rockwell Collins and Comlux partnered for VIP solutions (below).

Global 6000 aircraft. StandardAero’s STC provides for the installation of the Honeywell JetWave hardware, under a Honeywell Ka radome, along with a Honeywell CNX-900 router. Last June, StandardAero received EASA approval for its STC for installing Honeywell JetWave satellite communications systems and associated Ka-Band radomes on EASA-registered Gulfstream GV/GV-SP aircraft. In December 2017, the company completed the first STC program using Honeywell JetWave and Inmarsat’s Global Xpress (GX) Kaband satellite network for US-based Gulfstream GV and GV-SP operators, which also included the terminal, router and purposely designed direct replacement Ka radome. Turning to ADS-B, for the last several years, Duncan Aviation has been on a mission to get the word out about the FAA’s Automatic Dependent Surveillance-Broadcast (ADS-B) mandate deadline. If aircraft have not been upgraded to ADS-B by the deadline, midnight on December 31, 2019, they will either have to fly below 10,000 feet or not fly at all. Among Duncan Aviation’s clients who

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have complied with the FAA’s mandate are several dozen Gulfstream G150s and G200s. Duncan Aviation’s avionics technicians have used an STC developed for aircraft with Rockwell Collins Transponders. Meanwhile, Jet Support Services, Inc. (JSSI) and Constant Aviation, a full-service MRO company with a nationwide network, have teamed up to offer aircraft owners and operators a new upgrade program. The collaboration will help JSSI clients meet the compliance deadline for ADS-B and Future Air Navigation System (FANS)1/A avionics upgrades. The special upgrade program is now available to JSSI Airframe Program clients. JSSI will work closely with clients and Constant Aviation to schedule the appropriate ADS-B and FANS-1/A upgrades and, in an effort to maximize efficiency, will also schedule any upcoming maintenance inspections that may be due at the time. Once equipped, ADS-B technology provides pilots with real-time precision, shared situational awareness and many other advanced applications. Constant has developed ADS-B solutions for over 45 aircraft makes and models.

Glass Cockpits Rockwell Collins has developed a new Pro Line Fusion upgrade for the Cessna Citation CJ3. The upgrade includes a fully loaded package of baseline equipment for operation in modernized global airspace: DO-260B compliant ADS-B; SBAS-capable GNSS, localizer performance with vertical guidance (LPV) approaches; radius-to-fix (RF) legs; three 14.1-inch widescreen LCDs with advanced graphics; configurable windows and touch-screen or point-and-click navigation; high-resolution synthetic vision, including Rockwell Collins’ patented airport dome; and extended runway centerlines with mile markers to better orient the pilot from top of descent through final approach. Gulfstream GIV and Gulfstream GV cockpits take a big leap forward in avionics capability with a PlaneDeck retrofit, which replaces the original Cathode Ray Tube (CRT) primary flight displays with sharper, more vivid Liquid Crystal Display (LCD). A sharper image isn’t the only advantage. LCD generates much less heat than a CRT because LCD pulls less electrical current. With less heat and current comes increased reliability. PlaneDeck also offers enhanced flight-control monitoring that provides more data to pilots, improving their situational awareness and increasing passenger safety. However, the avionics advancement isn’t limited only to displays. A sidemounted Cursor Control Device (CCD) allows the pilot to zoom in, select and click, and view data for flight system displays, checklists and approach charts. Maintenance costs also are reduced because an LCD is structured as part of an easily replaced modular unit.

Enhanced/Synthetic Vision Systems Bombardier launched a suite of 12 product enhancements, providing a range of upgrades to its business jets, all of which are available for installation at service centers. For heightened pilot awareness, the Canadian manufacturer is offering enhanced LCD cockpit displays for Learjet 40/45 aircraft and a Synthetic Vision System (SVS) as a retrofit option on Global aircraft. Challenger 300 series and Challenger 604 aircraft operators can opt for the FANS over Iridium hardware, which facilitates pilot communication with air traffic control and allows aircraft to fly over certain routes in North America, the Atlantic and Europe. The system is also ADSB compliant. Galleys and Cabins Rockwell Collins is boosting its presence in VVIP jets, teaming with Comlux for BBJ MAX and BBJ retrofit launch projects and supplying AMAC Aerospace for the world’s first Airbus ACJ320neo VIP aircraft, on which work is to commence by year-end. Last year the company announced that it had signed a fiveyear general terms agreement with Comlux, by which Collins will provide VIP customers with a comprehensive product portfolio, including avionics, cabin management, content and entertainment options, seating, lighting and galley products, as well as ARINCDirect connectivity and flight services for BBJ MAX and BBJ retrofits. Separately, Collins said it would supply AMAC Aerospace with a full suite of cabin products for the world’s first Airbus ACJ320neo VIP jet, due for delivery to Acropolis Aviation, the UK VIP charter operator, in the fourth quarter of 2019. AMAC is slated to begin outfitting the aircraft at its Basel, Switzerland, facilities before the end of 2018. Jet Aviation is partnering with Sparfell & Partners, Winch Design and DS Aviation to develop a VVIP market solution for the Airbus ACJ380. Under the agreement, Jet Aviation will engineer, manage, manufacture, install and certify (STC) a VVIP cabin interior for the ACJ380. As an approved Airbus completions facility with more than 40 years of completions experience and expertise, Jet Aviation has delivered 23

Airbus cabin interiors for single-aisle and wide-body Airbus corporate jets since 2000. Bombardier recently unveiled a preview of its new nice Touch cabin management system, developed in collaboration with Lufthansa Technik and found exclusively on the Global 7500. The new system brings cabin connectivity to the next level with two new layers of interaction, creating a multifaceted solution that combines physical and digital interfaces to ensure effortless control of the cabin environment and entertain-

ment. For ultimate cabin efficiency and enjoyment, the nice Touch CMS introduces a new way to connect with the cabin through the Bombardier Touch dial, featuring Business Aviation’s first application of an OLED display. With its newly developed SPAIRS (Service Provider for Aircraft Interior Refurbishment Solutions) product, Lufthansa Technik is giving customers the option of repairing or renewing individual parts or elements of the aircraft cabin without having to modify the entire cabin. A special focus is on repairs and the development and manufacturing of aircraft interior parts. For instance, floor or wall panels can be repaired or renewed, lavatories and galleys can be modified, and aircraft seat cushions can be replaced. The product portfolio covers the entire aircraft cabin. Lufthansa Technik is also offering an induction cooking platform, which allows one to freshly prepare gourmet dishes on board. The new Induction Cooking Platform integrates a variety of applications – InductionApps - for different types of food preparation: pan, toaster/broil-

er, rice cooker, wok, steamer and hot kettle. The InductionApps ensure multiple food preparation capabilities and an effective workflow due to minimal workspace needed from the galley surface. Galley smells are eliminated with the integrated fume hood and an odor filter system. A smart pot containment system covers and holds the InductionApps securely in place during all phases of preparation and cooking – even during turbulence. Engines and Aerodynamics When the Williams International FJ44 turbofan engine was introduced in the late 1990s, it set a new standard for efficiency and power. Sierra Industries immediately launched a program to certify the FJ44-2A for reengining the Cessna Citation I. Offering as much as 25% greater fuel efficiency and dramatic across-theboard performance increases, the FJ44 Eagle II was certified in 2002 and its sibling, the Stallion, in 2006. To date, some 40 Citation I aircraft have been re-engined, accumulating well over 15,000 trouble-free flight hours.

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CUSTOMIZED

Jet Aviation is partnering with Sparfell & Partners for ACJ380 (top). CMS on Global 7500 (below).

UPGRADES

HIGH-TECH

APIJET’s data service demo (left). The Beechcraft King Air 350 (right and below).

Citation re-engining programs now include the original FJ44 Eagle II and FJ44 Stallion upgrades for the 500/501SP, along with the FJ44 Super II modification for the Citation 550 (featuring Williams FJ44-3A turbofan engines). All these programs refit legacy Citations with state-of-the-art Williams FJ-44 powerplants, boosting performance throughout the flight envelope. Both the Eagle II and Stallion have current FAA and EASA approval, and FAA approval for the Super II was received in early 2009. The Super II program has its roots at Sierra Industries in the early 1980s, when the company did research to upgrade the Citation II (550) from the Pratt JT15D-4 engine to the -5 engine. This program went idle until the late 1990s, when they started the first Williams re-engining for the Eagle II. The Super II re-engining program fits 2,820 lb. thrust Williams FJ44-3A engines to the Citation II airframe, adding 400 NM range and providing substantial increases in speed, climb performance, maximum fuel payload and fuel efficiency. Shortly after Super II certification came the Sierra Super S-II, a re-

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engined Citation S-II (S550) with Williams FJ44-3A powerplants. With performance improvements comparable to the Super II, this aircraft boasts a range of up to 2,300 nautical miles, the ability to climb to FL430 in under 25 minutes and cruise speeds of up to 420 KTAS. Last summer, Blackhawk Modifications announced the FAAApproval of the Garmin G1000 NXi with the XP67A Engine+ Upgrade for King Air 350 series aircraft. This STC allows engine parameters from the Blackhawk upgrade to be properly displayed on the glass panel interface. The Rockwell Collins Pro Line 21 panel is also approved for the Blackhawk XP67A. Blackhawk also announced Pratt & Whitney Canada’s completion of an STC, allowing for the installation and operation of their Flight Data Acquisition, Storage and Transmission System (FAST) on Blackhawk-equipped King Air 200/300 series aircraft and Caravan 208/208B aircraft. In addition to the FAA signoff, the FAST solution has also gained EASA and TCCA approval for Blackhawk integration.

Last June, Raisbeck Engineering received STC approvals from the FAA for its new five-blade composite swept propeller and four-blade aluminum swept propeller for the Beechcraft King Air 300/300LW aircraft. The new blades allow for unlimited blade life and reduced maintenance costs. As an alternative, Raisbeck is bringing its fourblade aluminum swept propeller, which has already been approved for the King Air 90, King Air 200 series and King Air B300 series, to the King Air 300/300LW. Pratt & Whitney Canada (P&WC) will provide its PT6C-67D powerplant for the engine conversion program of the UH-1H helicopter. The STC for the engine conversion program is held by TEMSCO Helicopters, Inc., of Alaska. The PT6C-67D engine offers a step change in performance that includes a 20% increase in takeoff power, a 25% increase in maximum continuous power, a 25% increase in payload range and a 25% reduction in fuel consumption. Aviation Partners Inc. and iJet Technologies have launched a new aircraft software called APiJet, capable of monitoring every component and system of an airborne aircraft. ApiJet includes open architecture software that can run on any onboard hardware server, data in multiple formats and has the ability to send data over any available Internet protocol (IP) communication link. Aviation Partners is best known for supplying performanceenhancing winglet systems, such as its blended winglets and split Scimitar winglets.

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INTERIORS Marc Grangier writes about how the interiors business is getting blue-sky designs off the page and into the air.

ast year, Forbes Magazine identified the interior customization of private jets as one of eight important trends in the travel market, with the potential for customizing the luxury travel experience being more needed than ever. This is because passengers now expect their flying experience to be more akin to a luxury hotel than that of an aircraft. They want a cabin tailored to their own needs, featuring personalized in-flight entertainment (IFE) displays, modular interior lighting and even augmented reality systems. Heading into NBAA-BACE, we take a quick look inside the interiors business. Jet Aviation Basel has a long history of refurbishment, modifications and upgrades of aircraft cabins. From conceptual design through engineering, manufacturing, installation, testing and certification, its on-site shops and comprehensive services cover the entire value chain for all required modifications. Last May, the company announced it had signed another Boeing 787 completions contract. In 2015, Jet Aviation was the first company to take delivery of a B787-9 for interior completions. Since 2013, Jet Aviation has dedicated significant

research and development into carbon fiber aircraft, including the B787, to ensure it can offer customers world-leading expertise and equipment specifically formulated for the demands of a composite airframe. With innovative proprietary technology, Jet Aviation can integrate a cabin onto a B787 without modifying the fuselage, avoiding time-consuming and costly repairs. Jet Aviation has completed 28 Boeing aircraft since 1998.

At EBACE 2018, Lufthansa Technik and Mercedes Benz unveiled a sporty variant of their prestigious VIP aircraft cabin, called ‘Inspired by AMG’. ‘Inspired by AMG’ combines the dynamic architecture of the MercedesBenz Style interior cabin featuring its characteristic flowing DNA helix, and Sensual Purity formula design language with elements inspired by the sporty appearance of Daimler AG subsidiary Mercedes-AMG. “Based on the large international interest and positive

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STYLE

Jet Aviation’s B787-8 Timeless Design (top). A VIP cabin of Lufthansa Technik and Mercedes Benz (below).

INTERIORS Services (TFMS), in partnership with its approved suppliers, Zodiac Aerospace Business Aircraft I n t e r i o r s and F a r n b o r o u g h Aircraft Interiors (FAI), is continuing to enhance its suite of business aircraft interiors and on-site repair capabilities. Services now include the discreet woodwork of Zodiac Aerospace Business Aircraft Interiors’ Smart repairs, which are aptly named due to the effective nature of the work. Generating only minimal debris, they require minimal equipment and can be undertaken in

SUITE

TFMS partners with Zodiac Aerospace (top). A BBJ retrofit project by Comlux and Rockwell Collins (left). Flying Colours installs its first Ka-band on GV (right).

feedback that we have achieved so far, we decided to develop a second variant of our extremely well-received Mercedes-Benz Style VIP cabin,” says Wieland Timm, Senior Director Sales, VIP & Special Mission Aircraft at Lufthansa Technik. The new cabin design adapts the latest color and trim finish of the newest Mercedes AMG GT C. Another main feature taken over from the ‘Executive’ variant are the socalled black panels, which, inspired by the typical dashboard design in the Mercedes-Benz S-Class and AMG cars, appear to float in front of the window due to their discreet light corona. Rockwell Collins and Comlux have signed a general terms agreement in which Rockwell Collins will provide its VIP customers with a comprehensive product portfolio, including avionics, cabin management, content and entertainment options, seating, lighting and galley products, as well as ARINCDirectSM connectivity and flight services. Engineering work on the first two aircraft awarded under this five-year agreement is now underway. Product offerings from the full portfolio were selected for a BBJ retrofit and the first BBJ MAX being deliv-

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ered. Work will be completed at Comlux’s facility in Indianapolis, Indiana. GDC Technics’ sister company GDC Engineering has successfully passed both EN9100 and EASA 21J Audits with an unlimited scope of approval to maintain its Design Organization Approval status, allowing in-house European OEM approval capabilities for both TC rated aircraft and STC’s alike. GDC Technics is one of only seven companies in Europe able to hold such an approval while also holding an ODA, which provides strategic time and cost savings for its clientele. “With the trust and endorsements of both the FAA and EASA, we are able to save our clients time as well as costs with in-house OEM certification capabilities,” says GDC’s General Partner Mohammad Alzeer. GDC Technics recently announced two separate head-of-state completion contracts, consisting of four widebody aircraft in total. This year GDC will deliver three wide body head-ofstate aircraft. To meet the growing demand from customers, T A G Aviation’s Farnborough Maintenance

any given location at short notice. TFMS also offers on-site cleaning and detailing services on all business aircraft interiors at, or around, its location base at Farnborough Airport. Last July, Flying Colours Corp. completed a major refurbishment of the cabin of a Gulfstream GV, with a revamping of the fuselage exterior. The works also included its first Kaband installation on such a model. Installation required the mounting of the radome, tail antenna and cabin hardware to bring powerful connectivity to the cabin and flight-deck. Embraer Executive Jets is looking at ways of creating a luxury finish by exposing elements of the cabin’s carbon fiber structure. “I call it industrial chic,” says Jay Beever, VP of Interior Design, Embraer Executive Jets. “We’re creating lighter weight opportunities through industrial design of the sort you’d see in residential schemes.” This was put into practice for a recent customer who was interested in an all-black interior for his Phenom 100 ACE. Rather than opting for a wood treatment, the designers exposed a large amount of

the substrate. “At first glance it looks like a piano-black aircraft interior, but when the light hits the panels, you have the three-dimensional feel of the carbon fiber weave,” adds Beever. “It’s beautiful, very elegant.” Last September, Duncan Aviation announced that it had designed new drink rails and updated the seat design using new seat frames for a Bombardier Challenger 605 customer whose aircraft had some ornate trim features and design details that dated the interior. The two enhancements add visual appeal

and give the entire interior of the 605 a sleek, contemporary look that can be repeated in any Challenger 605 cabin. F/List GmbH, a high-end business jet interior manufacturer with headquarters in Austria, has now opened a production facility in Laval/Quebec, which will be the base for all of its operations in North America. The company has a long history in Canada, having already worked very closely with Bombardier and other partners in the region. It provides surface finishes for the Bombardier Global 5000, 6000 and 7000, as well as to Zodiac Business Aircraft Interiors, which builds the cabinetry for the Global line. Beyond local aircraft manufacturers such as Bell and Bombardier, there could be opportunities with US-based business jet companies like Gulfstream, Dassault, and Boeing. F/List also wants to strengthen its position in the aftermarket with owners looking to renovate interiors with wood, stone, leather and other surface finishes and component assembly.

Founded in 2009, and based in Toulouse, France with a commercial presence in Miami, Hong Kong, Montreal and Sao Paulo, AirJet Designs specializes in interiors for private jets. Last June, its parent company Aero Experts was awarded the engineering and certification on the interior refurbishment of a Gulfstream G550 private aircraft. As part of the project, its team designed a unique custom-made dining table that is stored under one of the aircraft’s 16g divans when not in use. The engineering team designed the table in response to meet the client’s wishes, as no standard table currently existed on the market for such use. Early this year, VIP aircraft completion specialist Aeria Luxury Interiors, a division of Singapore’s ST Aerospace, announced its selection to provide the interior for a Boeing Business Jet (BBJ) 737-700. This is the third BBJ completion contract the company has won since its founding in 2014. The Aeria designed interior, to be done in a light color palette, features a VIP stateroom complemented by an

en-suite lavatory with shower, an office/meeting room, staff seating, and separate passenger and crew galleys. Luxury touches include generous use of gold plating, wood, fine fabrics and ornate detailing. “Aeria has established a successful track record in VIP completions over the years, given our attention to details and dedication to quality, and we will continue to build on it to become a leading service provider in this market,” says Ron Soret, Aeria’s vice president and general manager of completions. Aeria, which expanded its facilities last year to incorporate a new cabinet and upholstery shop and a building for its design, sales and marketing teams, also performs completions on Airbus Corporate Jets. According to Christopher Mbanefo, YASAVA’s CEO, “As 21st century humans, we cannot continue flying using outdated design principles”. That’s why his company, based in Lausanne/Switzerland, has designed the Astral corporate aircraft interior. Adaptable to the top-of-the-range corporate jets and optimized for ultra-long range travel, the cabin incorporates new anti-gravitational human support structures (seats), the AÏANA WAVE. Designed with inspiration from the human body and research from aero-medical sciences and sleep psychology, these structures are ingeniously controlled by gravity through patent-pending Smart Mechanics. Want more interiors? Stay tuned. BART Issue 178 will feature our Annual Completions Report – coming December 2018.

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MODERN

Duncan Aviation updated its CL605 cabin (top). A unique cabin design by GDC Technics (below).

FBO S

INNOVATION, SUSTAINABILITY AND FBOS It is fair to say that Business Aviation would be in disarray without the existence of FBOs. As a pointof-entry and gateway to the regular world, an FBO plays a crucial – if not the most crucial – role prior to getting in and after getting out of your aircraft. Having said this, as crucial as FBOs are to the wellbeing of the industry, it is important that they evolve together with its users, at the risk of becoming less relevant or – even worse – not used at all. Nick Klenske reports

TERMINAL

Jetex' FBO in Dubai is home to its largest executive lounge.

hile the FBO market is a competitive one, in recent years consolidation has been the number one trend. To keep up with the requirements of globalization and continuous technological improvements, or simply to make a profit and survive, big players have been buying small, often family-run facilities and

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have consolidated their ranks. Although consolidation gives an FBO brand the benefit of providing a consistent level of service throughout its network, it does not provide a direct line to the needs and desires of its personal users. The average Business Aviation user is getting younger and younger and prefers to book online –

increasingly through mobile devices. What’s more, while Business Aviation relies on bespoke services and therefore relies on more traditional and conventional methods of approaching, communicating with and handling its customers, the new, emerging user is gradually growing out of that framework. Hence, the necessity to innovate, diversify and evolve. Consolidation as Innovation Believe it or not, consolidation is one way of innovating. Through consolidation, outdated facilities, services and even business models can be transformed entirely to fit modern-day requirements. Marquee names such as Signature Flight Support, Universal Weather & Aviation, ExecuJet (part of the Luxaviation Group) and Jetex Flight Support are no strangers to consolidation. Signature started its operations in 1992 after a merger of two existing FBO service providers. Today it has over 200 locations worldwide – of which 68 were added in 2015 in probably the largest acquisition the FBO industry has ever seen when the entire Landmark Aviation portfolio was purchased by Signature’s parent company BBA Aviation for a staggering $2.065 billion. Since then, Signature has not been idle: in April, the company opened its renovated facility in Charlottesville, Virginia. Last May, Chicago-based B. Coleman Aviation joined the Signature Select program as an affiliate location. Aside from a steady pace of acquiring, adding or renovating facilities to and in its global network, the company is also mindful of the importance of global trends and the resulting changes in the behavior of bizav users. In a world where the use of fossil or leaded fuels is increasingly frowned upon, the company is pushing to offset its carbon emissions. Through a collaboration initiated with Air BP, customers receive a carbon reduction credit at participating Signature locations that offsets the emitted carbon by one of several environmental programs. What’s more, in June the company officially inaugurated a 3,500-square-feet Sports Charter Terminal at Miami International to boost sporting and work-out capacity for home and visit-

ing professionals traveling to and from Miami International via chartered flights. Another famous player in the FBO and ground handling market is Universal Weather & Aviation (through its subdivision, Universal Aviation). While UW&A’s history dates back to the late 1950s, the company opened its first ground handling facility in the mid-1970s. Over the course of five decades, the company has established a network of over 40 locations in 20 countries. The company also created a dedicateven in the field of aviation safety regulations and innovation, consolidation is king. In 2014, in collaboration with the US’s National Air Transportation Association (NATA), the International Business Aviation Council (IBAC) introduced the International Standard for Business Aviation Handling or ISBAH. The initiative derives its foundation from the International Standard for Business Aircraft Operations (ISBAO) program, merged with NATA’s Safety 1st Ground Audit program. It provides a fixed set of global industry best practices for ground handling companies, with SMS at its core. Essentially, once a ground handling facility implements and applies for ed mobile application to be used either by operators, pilots or even end-users. The app connects the dots of all of UW&A’s services – from flight planning and weather services to its UVAir fuel program, datalink, fleet status, airport, FBO and ground services. As is the case with Signature, UW&A also keeps up with renovating, modernizing and innovating. For example, the Italian division of Universal Aviation recently inaugurated its completely renovated facility at Rome’s Ciampino Airport. According to Universal Aviation Italy Managing Director Lorena Carraro, Ciampino is a high-traffic and strategic location for Business Aviation operators, which is why the investment was made. “Our priority for this renovation was to dedicate private spaces for crews and passengers, as well as the highest level of amenities and features that are important to our clients,” she explains.

NETWORK

Regulations as Innovation It’s not just the clients that change, but standards and regulations as well. Business Aviation is a highly regulated, yet fragmented industry. Every continent has its international association, every country its own aviation rules and regulations. Fortunately,

accreditation, a thorough audit is held to assess whether the facility is compliant with IS-BAH requirements. Since its introduction in 2014, over 50 international companies have applied and obtained accreditation for either its headquarters, individual facilities or subsidiaries.

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ExecuJet's Melbourne facility (top). Universal's lounge in Paris (center). Signature Flight Support in Newark (below).

FBO S

PREMIER

Jet Aviation's San Juan FBO is the first in Puerto Rico to achieve the ISBAH Standard.

Both Signature and Universal have obtained IS-BAH accreditation for several of their facilities. Universal’s London Stansted facility was the company’s first location to gain IS-BAH accreditation in August of last year, after which the company’s Singapore Seletar facility followed at the end of last January. “Throughout 2018 and early 2019, we anticipate five more Universal Aviation locations to be audited for IS-BAH accreditation,” explains Universal International Senior Vice President Charlie Mularski. “Our clients’ missions are stressful. We’re ensuring they can be at ease, knowing we are meeting and exceeding Business Aviation’s best safety and security procedures when operating to our Universal Aviation locations.” Signature obtained IS-BAH accreditation for its London Luton and Nice, France locations last February, after successfully passing a weeklong audit and assessment by dedicated IBAC auditors. Signature’s EMEA Managing Director Evie Freeman expects more of the company’s European locations to start going through the accreditation process soon. “Safety is our core value and lived by every one of our employees, every day, at every Signature Flight Support location,” she explains. Of course, staying ahead of the curve in Business Aviation is somewhat of a necessity, making Universal and Signature not the only ones applying for IS-BAH. Just several weeks ago, Jet Aviation’s FBO in San Juan became the first in Puerto Rico to qualify for Stage 1 registration to IS-BAH standard.

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According to David Paddock, Senior Vice President and General Manager, Regional Operations USA, achieving IS-BAH registration has been an essential objective since Jet Aviation rebranded the San Juan FBO under a management agreement in 2017. “Just as with all of our US locations, our San Juan team has been working to ensure that all of our processes meet IS-BAH standards,” he says. “We started working toward IS-BAH certification as soon as the program was launched, and all of our locations are already working toward the next level of registration, Stage 2, for ISBAH standards. This demonstrates Jet Aviation’s commitment to serving our customers – no matter where they are.” San Juan is among a small number of FBOs to achieve IS-BAH registration across the Caribbean. It is considered one of the most convenient US airports of entry in the Caribbean for South American and European flights connecting to the US mainland. It was the first in Puerto Rico with a full-service, onsite US Customs and Border Protection terminal to facilitate convenient customs, immigration, and agriculture processing for international flights. The FBO joins the eight Jet Aviation FBOs in the US and 13 in the EMEA and Asia that have achieved IS-BAH certification. Jet Aviation added seven new FBOs in the Asia Pacific and the Middle East with its acquisition of Hawker Pacific earlier this year. ExecuJet also recently succeeded in having its 10th FBO accredited. Its Munich, Germany facility joined the other nine accredited facilities in its network of 27 FBOs in August. The

company’s Berlin, Germany; Zürich, Switzerland; and Lanseria, South Africa facilities have already progressed to IS-BAH Stage II accreditation. In April of this year, ExecuJet also reeled in the accreditation for its Melbourne and Australia FBOs – making the company the first to do so down-under. According to Group FBO Director Ettore Poggi, applying for IS-BAH is entirely voluntary, “but having this standard in place sends a very clear message to our customers that we are serious about safety,” he explains. “This is a critical differentiator for the discerning traveler in today’s competitive Business Aviation market.” ExecuJet is also a prime example of the benefits of consolidation. Since its acquisition by the Luxaviation Group in 2015, all FBOs from both companies have been consolidated under the ExecuJet brand. When asked what the future will bring to the FBO segment once the consolidation trend has been saturated, Poggi had the following to say: “True, there has been significant consolidation in the last number of years, yet there has not been a significant reduction in the number of FBO locations.” According to Poggi, consolidation will continue, but at a slower pace, and will be concentrated in major city, heavy traffic and congested airports, where multiple FBOs operate. “Many big city airports are becoming more and more congested, making general aviation operations less flexible; slot restrictions and allocations, reduced parking and a number of other restrictions are not in line with the flexibility that private travel demands,” he adds.

We are celebrating 10 years of being unique, fun, and providing our customers with the highest level of service.

www.eurojet-service.com

FBO S FBOs to be a crucial part of its service offering. Suffice it to say, Jetex knows all about aggressive expansion. The company was established in 2005 – a mere 13 years ago – and over the course of 10 years it opened FBOs in Paris, France; Beijing, China; Kiev, Ukraine; Clare, Ireland; Dubai, UAE; Santiago, Chile; Toluca, Mexico; and Tokyo, Japan. In May of last year, Jetex signed a deal with Edeis Airports, responsible for the management of 15 airports in France. The deal has Jetex providing its trip planning, ground handling and concierge services at all locations, with the possibility of expanding to According to Poggi, the industry will have to come up with new alternatives to counter the pressure from commercial aviation at bigger airports. If this means moving GA operations to smaller, nearby airports with less restrictions, higher flexibility and extended operations, so be it. Fortunately, he says others are also aware of this emerging reality. “Governments, both local and national, are realizing that an FBO is a gateway to economic development and investment into their communities or countries,” he explains. “In Europe, we are already seeing a number of local governments developing their local airfields to cater for this. Developing economies in Asia Pacific and elsewhere are doing the same.”

GREETING

Euro Jet teams are NATA Safety 1st certified (left). The reception area of Jet Aviation's Zurich FBO.

A Middle Ground If consolidation remains king, consider this: a small, local airport offers one FBO – a family-run, flourishing business that provides all the personalized services you could expect from such a firm. What benefits does consolidation present to such a business if it would imply giving up its name, brand and individual approach – something for which you are known and appreciated – only to become part of something bigger? Luckily, there’s a happy medium: the FBO network. “There are a number of profitable independent family owned FBOs and a number of smaller-chain FBOs providing personalized service, with no desire to be consolidated,” Poggi says. “I expect to see an increase in these FBO ‘networks’ that allow independent FBOs to receive

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the economies of scale of some of larger FBO operators.” Paragon in the US is one such network and, in November of last year, ExecuJet’s parent company Luxaviation Group signed a collaborative partnership agreement with Paragon, more than doubling its FBO offering. All 27 of ExecuJet’s FBOs have since then joined the Paragon network, which offers 25 FBOs in the US. Not only does such a move grant Luxaviation access to a fixed network of facilities across the pond, it also gives both companies a higher traffic guarantee, seeing that they offer a combined fleet of over 300 business aircraft, with now twice as many preferred locations. Aggressive expansion will give you a decent amount of international spotlight, that’s for sure. Another company proving this point is Jetex Flight Support, headquartered in Dubai, UAE. Similar to UW&A, while Jetex’s core business is focused on global trip support, the company believes

other airports in France in the near future. In the same month, the company opened three additional ground handling stations in Spain, not to mention also winning a tender to operate an FBO at Rome’s Ciampino airport, marking the company’s entry in Italy. Slightly less than a year after the announcement, the company announced that the FBO had opened its doors for business. More recently, Jetex signed a memorandum of understanding with African airport management company Aeria to become the exclusive operator of the newly built FBO at Felix-HouphouëtBoigny International airport in Abidjan, Côte d’Ivoire. The Bigger the Net Whether you’re a huge company with facilities the world over or part of a huge network, both routes have their benefits. After all, the larger the net, the more fish to catch. But what if instead of acquiring an FBO and a piece of the tarmac, you acquire the

entire airport? Such was the case in 1999 when TAG Aviation acquired the freehold on London’s Farnborough airport from the UK Ministry of Defense. While both TAG Farnborough and TAG Aviation are well-known names in the industry, chances are slim people know that TAG is the acronym for Techniques d’Avant Garde, a Luxembourgish company with a history that goes back to 1977. While TAG Aviation offers a wide array of services – charter and aircraft management being at its core – the company also has three FBOs: two in Switzerland – in Geneva and Sion – and, understandably, one at Farnborough – all three of which are IS-BAH certified. At this year’s EBACE, the company announced a fourth location in Macau, marking the company’s entrance as an FBO provider in the Asia-Pacific region (aside from its charter and aircraft management operations in Hong Kong). “Macau is becoming a destination of choice for bizav users in the region,” says TAG Macau FBO Accountable Manager Erturk Yildiz. “The government is fully supportive to promoting the growth of Business Aviation.” Diversification of services – and, frankly, owning an airport – is what makes TAG a unique player. Like Signature, TAG also endeavors to limit its carbon emission footprint. Last June, it obtained carbon-neutral status from the Airports Council International Europe for Farnborough – the first Business Aviation airport to do so. The certification was not something achieved over night: over the past 10 years,

the airport mapped out its own carbon emissions and reduced them by 42% through an investment of over 1 million pounds. Using renewable energy where possible, offering electric vehicles, providing bicycles for the staff and crews, launching carbon offsetting programs such as planting trees at nearby schools, and supporting a conservation project in the Amazon, all assisted the cause. “While carbon neutrality is without a doubt an important milestone in our carbon reduction efforts, our work in this field by no means ends here and we will continue to identify new and innovative ways to improve our sustainable credentials,” says TAG Farnborough Airport Environment Manager Miles Thomas. Defining Tomorrow’s FBO So, what’s best for an FBO? To evolve according to new regulations, standards and technological advancements, or have the evolving characteristics of the average Business

Aviation user define the FBO of tomorrow? The answer is both. While the average bizav user is indeed changing and, consequently, presents a different set of needs and requirements, it is safe to assume that a large part of the bizav user community still appreciates the same level of service FBOs were offering five to 10 years ago. In the words of Poggi: “We have to take the fundamental pillars that define the choice of an FBO – cost, reputation and convenience – together with our knowledge of the individual customer into consideration in order to formulate a product and service that is superior in quality and exceeds the expectation of clients.” There’s no time like the present, and any FBO keen on maintaining its business will do what is needed to maintain its clientele, regardless of requirements. At the end of the day, it is the client who’s king.

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ELITE

Exclusively dedicated to bizav, TAG Farnborough Airport is one of the most modern private airport in Europe.

FUEL

EXPANDING THE HORIZON Simply put, aircraft cannot fly without fuel. To ensure that aircraft continue to fly efficiently into the future, fuel providers are working on the next generation of aviation fuel that will significantly reduce carbon GLOBAL

Air BP provides fuels and services in over 50 countries worldwide.

emissions. They are also expanding their services, providing tools for their customers to enhance training or to ease the fueling process while enhancing safety. Volker K. Thomalla reports

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s fuel is the most important consumable for any business aircraft, fuel bills make up the largest proportion of an aircraftâ&#x20AC;&#x2122;s direct operating cost. While fuel prices have been relatively low in recent years, higher demand and political turmoil in the Gulf region have caused prices to rise this year. As business aircraft flight hours are going up, so is fuel consumption. As the aviation industry has committed to reducing carbon emissions and going carbon-neutral by 2020, thereâ&#x20AC;&#x2122;s some pressure on fuel providers to develop alternative fuels. By 2050, the aviation industry wants to emit no more than 50% of NOx compared to 2005 levels. This goal was endorsed by the ICAO council in March 2018. Without alternative fuels, this goal is not achievable. Business Aviation is pursuing these goals and has applauded the implementation of

CORSIA (Carbon Offsetting and Reduction Scheme for International Aviation). Fuel is one important part of this puzzle, and here’s a look at how providers are working to solve it. World Fuel Services Headquartered in Miami, Florida, World Fuel Services (WFS) received a Gulfstream Aerospace Corporation 2018 Supplier of the Year Award because of its continued innovation and investment in renewable fuels. Since 2016, WFS has provided Gulfstream with more than 375,000 gallons of a renewable fuel blend that has been used to fly the Gulfstream corporate fleet over 500,000 nautical miles. Each gallon of renewable fuel burned achieves a greater than 60% reduction in greenhouse gas emissions on a lifecycle basis relative to petroleum jet fuel. WFS has partnered with Gulfstream

for two decades, providing fuel and aviation solutions to support the management of its business-critical operations at international and Business Aviation sites across the US. “We’re very proud to have been named a Gulfstream Supplier of the Year, as it’s a testament to our continued commitment to innovation that supports Gulfstream’s quest to offer the most innovative, high quality service available worldwide,” says Steve Drzymalla, Senior Vice President, Business Aviation Bulk Fuel at WFS. “We’re especially proud of the great work we’ve carried out to manage Gulfstream’s push toward an environmentally sustainable future through our Biofuel provision.”

Air BP Air BP, the international aviation fuel products and services supplier, is also working on ways to reduce the environmental footprint of aviation fuel. For example, it is helping its customers offset their carbon emissions in Latin America and has highlighted its carbon offset program for Business Aviation in Brazil at LABACE in August this year. Through this program, Air BP offsets carbon emissions via BP Target Neutral.

ings that support them in the transition to a lower carbon future,” continues Paganini. Paganini also notes that Air BP’s carbon offsetting offer in Brazil complements its own carbon neutral intoplane fueling operations at 250 directly operated locations around the world, including a number of locations in Brazil. The company announced its first participant in the program in Brazil in June this year. The executive aircraft management company Avantto saw the opportunity to take another step in their own sustainability journey. This builds on initiatives by Air BP in other regions, such as the announcement in April of their collaboration with on-demand jet charter marketplace Victor in a carbon-offset program for private flying in Europe, as well as the ability for operators and pilots who use the RocketRoute MarketPlace app to off-

“We are offering our Business Aviation customers the opportunity to proactively work towards achieving the industry’s ambitious carbon reduction targets by offsetting the emissions from the aviation fuel used in their flights, as part of their wider carbon management programs,” says Ricardo Paganini, General Manager, Air BP South America. The program is in line with BP’s commitment to achieving a lower carbon future. Specifically, it addresses the dual challenge of meeting increasing energy needs while at the same time working to reduce greenhouse gas emissions. “In addition to finding ways to reduce our own carbon emissions, we work closely with our customers to develop innovative offer-

set the carbon associated with their fuel purchases. Projects within the BP Target Neutral portfolio have been assessed on the basis of their contribution to reducing carbon emissions and their potential to support the UN’s Sustainable Development Goals. Air BP is also helping its customers and fuel handlers avoid mishaps through misfuelling. On this point, it has developed a technology, for which it is applying for a patent, that adds another safety barrier into the fueling process. It presented this new Airfield Automation technology, called ‘safe2go’, at EBACE last May. This tool is based on a digital platform and is an integrated, real-time, global solution that mitigates risks

“Our flexible approach has seen us serve more than 2,400 Gulfstream aircraft with flight operations solutions, including contract fuel, Avcard, and trip support services in 2017 alone,” he adds. World Fuel Services distributes fuel to more than 8,000 locations in more than 200 countries around the world.

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ANNUAL

World Fuel Services sells over 7.9 billion gallons of aviation fuel a year.

FUEL

INNOVATIVE

Shell Aviation introduced a first-of-its-kind electric pump jet refueling vehicle at Stuttgart Airport.

during the fueling process. It is the first commercially deployed system in the world to provide an engineering barrier to actively help prevent misfuelling. “Misfuelling is one of the biggest risks we face in our industry, and the new Air BP Airfield Automation technology provides an engineering barrier to stop it happening,” says Kerry Rutherford, Air BP Technical Director. The ‘safe2go’ app works on a handheld device in the fueling vehicles. It captures fuel volume readings and provides fuel grade checks. It then electronically captures customer details that are confirmed with an electronic signature from the pilot or the airline. By using this automated, paperless system, accuracy is enhanced and any potential mis-keying errors are minimized. Air BP began introducing ‘safe2go’ to its network this summer. It anticipates the new technology to be fully operational at around 350 locations by 2020. “This new platform reinforces our ambition to be a leader in digital fueling technology,” adds Air BP Chief Commercial Officer Matt Elliott. “With this new technology, we are playing our part in ensuring that the fueling process is fast, efficient and safe.” Shell Aviation Shell Aviation supplies an impressive amount of 72 million liters (19 million US-gallons) of aviation fuel every day. It is present at 850 airports in 32 countries, refueling an aircraft

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every 14 seconds on average. For them too, sustainable fuel is a priority. The company signed a long-term strategic collaboration with SkyNRG in May this year to develop and promote the use of sustainable fuel in aviation supply chains. The agreement will see Shell Aviation and SkyNRG work together to develop long-term opportunities for low carbon solutions. These efforts are structurally supported by committed funding to a joint business development fund. “We want Shell to be a leader in the low-carbon transition in aviation fuels,” said Anne Anderson, VicePresident Shell Aviation. “Today’s agreement with industry pioneers SkyNRG demonstrates the type of progressive collaboration that can help us move towards a lower carbon emissions future. Working together, we believe we can advance sustainable solutions for the benefit of our entire industry.” The agreement is a multi-year collaboration, with both companies acknowledging that the path to lower carbon emissions in aviation requires long-term commitment. The collaboration will focus on the joint development and funding of new opportunities to extend the use of and build more resilient supply chains for sustainable aviation fuels. This will be coupled with the development of a range of comprehensive carbon management options that will provide support to Shell Aviation and SkyNRG customers.

“In addition to bringing together the right mix of technical expertise and operational excellence, it’s the shared ambitions of SkyNRG and Shell Aviation to develop this new industry that make this collaboration an obvious one,” says Maarten van Dijk, CEO SkyNRG. “Shell Aviation’s longterm commitment to developing this new market sends a strong signal that the involvement from all players across the industry is critical to delivering the sustainable solutions that are vital for the future of aviation.” Avfuel Avfuel, the global aviation fuel supplier with a network of over 650 Avfuel-branded dealers and more than 3,000 locations around the globe, has introduced online fuel safety training programs. It worked with the FAA to gain approval for this safety tool, which is easily accessible for FBOs and operators. The FAA approved Avfuel Corporation’s online fuel safety training programs on July 31, 2018, which are part of the Avfuel Training System (ATS). Now, FBOs and operators can utilize Avfuel’s online Line Fuel Service and Supervisory Fuel Service Training to ensure compliance with FAA fuel safety regulations as outlined by 14 CFR 139.321. “With the new designation, Avfuel became the only aviation fuel supplier with an in-house FAA-approved online safety training program,” says Buffey Muth, Avfuel’s marketing manager.

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FUEL testing methods, procedures for receiving a load of fuel, aviation fueling components, fuel storage systems, mobile refueling equipment, aircraft fueling, recordkeeping, and general operations. The training topics expand to more than “just” fuel. Other topics include marshalling, towing, de- and anti-icing, aviation security, front counter operations and premier customer service. Use of indepth video and resources allows each employee to train at his or her own pace. Along with the online program, Avfuel will continue to host its FAA-Approved Supervisory Fuel Training seminars throughout the country multiple times per year.

SHIFT

Avfuel attained FAA approval for its online fuel safety training programs (top). BBA Aviation is buying Epic Fuels for $88.1 mln (below).

“As a fuel supplier, we have an ethical responsibility to support our customers in meeting Business Aviation’s rigorous safety standards. We’re proud to offer our branded FBOs a substantially lower-cost training option to meet those standards.” All Avfuel-branded FBOs have access to these training solutions and keep their employees up-to-date on safe handling of fuel. In addition to the FAA approval, Avfuel also announced the launch of a new training platform. The new Avfuel Training System features a state-ofthe-art online learning environment that allows FBO management to more easily centralize and implement staff training.

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“We’re a high-tech industry, and our training system should be on pace with that,” said Muth. “Now, when customers visit the online portion of the ATS, they’re presented with a more intuitive learner and manager dashboard with a more modern interface. It also offers easy access from any device, a knowledge base, a quick-reference tool, more efficient management tools, easier reporting and other conveniences for a more tailored training experience.” The ATS Fuel Safety courses satisfy FAA requirements for 14 CFR part 139 training and include such topics as fuel handling and fire safety, aviation fuels and additives, fuel system icing inhibitor, contaminants and fuel

BBA Aviation In May, BBA Aviation plc announced that it intends to acquire Epic Aviation LLC, DBA Epic Fuels, a privately-held company with headquarters in Irving, Texas; operations in Salem, Oregon; and a subsidiary, QTpod in Boulder, Colorado. Epic Fuels will be a separate operating business within the BBA Aviation portfolio. BBA Aviation owns Signature Flight Support, a global FBO network. The acquisition of Epic Fuels complements this network. “We are pleased to have reached an agreement to acquire EPIC,” says Mark Johnstone, BBA Aviation Chief Executive. “This acquisition fully supports the strategic development of Signature through increasing our network relevance and extending the range of fuel and non-fuel services we offer our customers across our unique FBO network.” “We’re proud to be joining BBA Aviation, a world-class company who is an acknowledged leader in aviation, with whom we share aligned values,” adds Kevin Cox, Epic Fuels President. “Over the past 78 years of continuous operations, Epic has developed a loyal, diverse, and supportive customer base. This acquisition will generate significant opportunities for all of our customers who depend upon our team for fuel, services and award-winning fueling devices.” Epic provides fuel and services at 205 FBO locations, 185 of these locations are branded Epic and 20 are branded UVAir.

✈

Working towards a lower carbon future We were the first to supply biofuel through an airport hydrant system. We became the first fuel supplier to be certified carbon neutral in our into-plane fuelling operations globally.

Find out how we can help you achieve your lower carbon goals. airbp.com/environmental

RUBAE REPORT

GOODBYE JET EXPO. HELLO RUBAE!

The organizers of the Russian Business Aviation Exhibition (RUBAE) successfully established a new show at Moscow’s Vnukovo-3 airport. Several manufacturers took the opportunity to exhibit their newest aircraft for the first time ever in the Russian Federation. But RUBAE wants to offer to its attendees much more than “just” aircraft. BART Executive Editor Volker K. Thomalla reports from Moscow

EXHIBIT

The show attracted 20 aircraft on static display. Leonardo AW139 (below) was one of them.

et Expo, Russia’s pioneering Business Aviation event, no longer exists. But don’t worry, there’s a new show in town. The first Russian Business Aviation Exhibition (RUBAE) took place at Moscow’s Vnukovo-3 Airport from September 12 to September 14. Although RUBAE builds on the experience organizers had accumulated with Jet Expo, the new show is, according to the organizer, far more than just a rebranding of the event. While Jet Expo was focused on aircraft manufacturers and aircraft transactions, VIPPORT (the show organizer) has leveraged the event by adding a wide range of activities, including an attractive conference program, round-table discussions and new exhibitors and attendees.

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RUBAE REPORT advanced digital flight control system on the market,” he adds. “Our current Falcon 2000 twins, with their unparalleled short field capability, are already proving popular with Russian operators.” Dassault has invested in its support activities in Russia and expanded its regional service network in recent years. The addition of a new stock of spare parts at Vnukovo-3, near the Dassault Falcon Services satellite service center, was done to facilitate the distribution of theses spares within the region. When RUBAE was announced last year, organizers had planned to name it RUBACE. But NBAA was not happy that a Business Aviation event was making use of the name it uses for its conferences and exhibitions (i.e., NBAA-BACE, EBACE, ABACE and LABACE). So, the Russians decided to rename it RUBAE and invited NBAA officials to come to Moscow this year to attend.

ALL SET

Jet Travel Club’s Cessna 525 CitationJet CJ1 (left). Falcon 900LLX trijet (right).

It’s Just a Name But enough about the name, let’s get to the aircraft! There were nearly 30 aircraft on the static display at RUBAE, including one helicopter, a Russian-built Leonardo AW139. As Russia is a huge country, operators need long-range aircraft with comfortable cabins. Thus, it comes as no surprise that nearly all exhibitors showed their large-cabin and ultralong range models, as market demand for smaller aircraft in Russia is nearly insignificant. As a result, Honda Aircraft, which took part in Jet Expo last year, wasn’t present at RUBAE. Meanwhile, Textron Aviation brought a Beechcraft King Air and a Cessna Citation CJ1, which were the smallest aircraft at the show. Turning towards the bigger aircraft, Dassault Aviation, which traditionally has strong ties to Russian business aircraft operators, was on hand in Moscow. The company was the first western OEM to deliver a business jet to a Russian company. At RUBAE, the company presented its flagship trijet, the Falcon 8X, as well as the Falcon 900LX long-range jet. The company handed over the first ultra-long-range Falcon 8X to an unnamed Russian customer a little over a year ago. According to the manufacturer, the

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jet has earned universal praise for its exceptional combination of performance, efficiency and ultra-comfortable cabin—the quietest in Business Aviation. The aircraft can fly from Moscow nonstop to any other airport within the CIS, to Los Angeles, Cape Town or Darwin. “The Russian Business Aviation market remains active and Falcon sales have been solid, especially for three-engine models like the popular Falcon 7X and Falcon 900LX and the new Falcon 8X, which will set a new benchmark in the ultra-long range segment,” says Gilles Gautier, Vice President, Falcon Sales for Dassault Aviation. “Equipped with innovative options, notably our revolutionary FalconEye combined enhanced/synthetic vision system and our new FalconConnect high-speed connectivity option recently introduced in partnership with Honeywell, Gautier expects the 8X to sell as well in the region as the Falcon 7X. We also expect strong demand for our new Falcon 6X, which will be the most modern, spacious and versatile twin in its class and offer the most

Business aircraft from Gulfstream are especially popular with operators in Russia and the CIS. Gulfstream had its brand-new G500, a G650ER and a super midsize G280 on display at the show. The G500’s debut at RUBAE came only weeks after the aircraft type earned its FAA type and production certificates. The first deliveries of the PW800-powered G500 will take place before the end of this year. “Gulfstream has a considerable fleet in Russia and the CIS,” says Scott Neal, Senior Vice President, WorldWide Sales, Gulfstream. “The G650 and G650ER continue to be tremendously successful in the region, and we look forward to complementing them with the G500.” The G500 is capable of flying from Moscow to New York or to Luanda in Angola, among other international destinations. It has demonstrated its high-speed performance by setting more than 25 submitted city-pair records, including Moscow to Hong Kong in 8 hours and 33 minutes. Gulfstream will deliver the first G500 to Russian customers in 2019. It’s larger sibling, the G600, is expected

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RUBAE REPORT 300E – which is built in Embraer’s Melbourne, Florida, facility – began earlier this year. The enhancements of the new version include new seats, a more spacious cabin, an enhanced cabin lighting system, new side ledges and side walls, as well as the integration of Lufthansa Technik’s nice HD CMS/IFE (High Definition Cabin Management/In-flight Entertainment) system. The Phenom 300E has been the most sold light jet for six years in a row now. Bombardier Business Aircraft’s products are well established in the to earn its FAA type certification in the fourth quarter of this year and to be delivered to a customer in 2019. Although Gulfstream does not have a factory-owned service center in Moscow, Jet Aviation, which is also owned by General Dynamics, does offer maintenance services for Gulfstream, Bombardier, Dassault and Embraer Business Aircraft at Vnukovo-3. Gulfstream did say thatit is expanding its factory-owned service center network in Europe with the addition of a brand-new facility at Russian and CIS market. The Canadian OEM had three aircraft on the static display of RUBAE 2018: one Global 5000, one Challenger 650 and one Challenger 350. The company brought news to RUBAE, too. Lufthansa Bombardier Aviation Services’ Vnukovo-3 facility has been added to Bombardier’s worldwide service network as a line maintenance Authorized Service Facility (ASF) and official parts provider for Russia. The support provided at the facility includes, amongst others, a seamless parts supply system, local stock of

LINEUP

From the top: Challenger 650, Gulfstream G500, Piaggio 180 Avanti II and Phenom 300E.

TAG Farnborough, which is one of the most popular destinations for Russian business aircraft. The new facility is expected to start operations in the third quarter of 2020. Embraer, a long-time exhibitor at Jet Expo, took the opportunity to add its share to the success of the show by displaying two new aircraft types for the first time to customers in the Russian Federation. The Phenom 300E (E for enhanced), a highly modernized version of the popular Phenom 300 light jet, was joined by the Legacy 500. Deliveries of the

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parts in high demand, full-scale line maintenance services to all owners and operators of Bombardier aircraft within the region, as well asperformance of warranty work and AOG services. The facility will provide support for Bombardier’s Learjet, Challenger and Global aircraft in the region. Piaggio Aerospace had an Avanti II from the Russian Joint Stock Company Flight Inspections and Systems on display. The company provides flight inspection and calibration services and has been operating the Italian turboprop aircraft since 2011. Piaggio is celebrating its 100th anniversary in aviation this year. It moved into new facilities in Villanova d’Albenga and has adapted a new strategy with aircraft as core of its Business Aviation program. The company targets to break even in 2019 and to be profitable by 2021. Spotlight on the SBJ Comlux was at RUBAE for the first time ever. The company had its own Sukhoi Business Jet (SBJ), as it is selling the aircraft. During the show, potential buyers took the opportunity to visit the SBJ. The cabin interior was designed, engineered and EASAcertified by Comlux in Indianapolis. It is the first aircraft of this type available on the VIP charter market. It features a total of 19 seats, including a VIP area at the front with a club seating across from a side-facing sofa and an executive section with 15 firstclass seats in a 3-abreast configuration. “Today, we have seven aircraft in management home-based in the Russia-CIS region. We established ourselves in Kazakhstan in 2008 with

an Operation Control Center for VIP aircraft and hangar facilities in both Almaty and Astana. In Moscow, we have a Sales & Customer service office since 2004,” says Richard Gaona, Executive Chairman & CEO Comlux. “We are positive RUBAE is the right place to find the right buyer for the aircraft and conclude the first pre-owned transaction of this type.” During the show, Eugene Andrachnikov, Vice President Sales, SBJ, Sukhoi Civil Aircraft Company, gave an update on the Sukhoi Business Jet. He said that there are 11 SBJ flying right now, including three aircraft for the Royal Thai Air Force. Today’s SBJ range stands at 3,600 kilometers (1,943 nm) without additional fuel tanks. With additional fuel tanks, the range can be pushed to 6,000 kilometers (3,239 nm). Starting next year, the targeted range of the SBJ will be 7,200 km (3,886 nm), thanks to aerodynamic and engine improvements. He announced that the company recently signed a contract with Zambia for an SBJ as headof-state aircraft and is in discussion for an additional four aircraft.

Defining Business Aviation The Russian United Business Aviation Association (RUBAA) is in the process of defining Business Aviation, in cooperation with state officials. Alexander Vasiliyevich Neradko, Head of the Russian Federal Agency for Air Transport, pointed out that he clearly opposes the proposal to define Business Aviation as the section of aviation that has more than 50 passenger seats with aircraft operational empty weight between 20,000 kg and 90,000 kg. This would exclude a large portion of the fleet, including helicopters, which form an essential part of Business Aviation in Russia. He argues that Business Aviation should not be based on a range of aircraft weight or characteristics, but should be stipulated on the requirement for a highly comfortable interior of the aircraft cabin, as well as on the entire flight operations environment. Neradko highlighted the fact that the Business Aviation infrastructure in Russia’s regions has been significantly updated in recent years. Major political and sports events like the Olympic Winter Games in Sochi, several BRIC summits and the FIFA World Cup have led to a string of renovations at airfields in Vladivostok, Kazan, Sochi, Saint-Petersburg, Kaliningrad, Rostov-on-Don and Krasnodar, just to name a few. All large centers in the Russian Federation now have adequate facilities to accommodate Business Aircraft.

✈ BART: OCTOBER - NOVEMBER - 2018 - 89

BIZLINER

Potential buyers took the opportunity to visit Comlux’ SSJ 100 (top) at RUBAE.

FROM THE COCKPIT

PRESENTATION IS IMPORTANT

Shiny tires, polished door handles and spotless paint perhaps do not make the airplane perform better, but they do reflect on the owner’s dedication to maintenance and customer service. LeRoy Cook highlights the importance of keeping the aircraft and everything in it clean and neat

CONTENT

Greeting with a smile and a clean, shiny aircraft is important for customer satisfaction.

n an earlier life, when I was temporarily employed in the food service industry, I often impressed on my fellow workers the importance of arranging a tray of food for maximum eye appeal. “Presentation,” I reminded them, “is important.” If a nicelygarnished, appealing serving is placed before a hungry patron, it shows that the preparer took pride in his or her work. I never forgot what I learned in those early days of service to the public. In every industry, including Business Aviation, we are presenting our work to a customer or employer. The first impression is quite often the only one we will ever get to make. It’s important to take time to view the offering we are presenting through the eyes of the person we’re about to serve. Unfortunately, much of what we do, as the crew of a business aircraft, goes unseen and unappreciated. We may take personal pride in knowing the inspections are up to date, that we’ve carefully gone over the aircraft during a walk-around, and that all the avionics are in working order. The passengers will never know the effort we’ve gone to, making sure the airplane is well-prepared for the mission, but we will know. On the other hand, a careless approach to the aircraft’s presence, as seen by a boarding individual, can

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negate all our work of preflight preparation. Consider the sight of a foldedup checklist stuffed between the corner of the cockpit glare shield and the windscreen, convenient for retrieval when needed for starting. It looks out of place, however, as the client paying for the flight approaches the boarding stair. It’s important to clean up such visual clutter to make a better presentation. Little Things Mean A Lot It goes without saying that a clean, tidy cabin is a must; dirty carpet, refuse sticking out of a waste receptacle, a storage drawer ajar – these things get seen, perhaps not by us, but definitely by a passenger with nothing more on his or her mind than

to judge the worth of the aircraft by its appearance. To their way of thinking, if no one picks up the cabin, what must the mechanical parts of the aircraft be like? Neglect, after all, breeds neglect. The aircraft itself makes a powerful statement, merely by its ramp presence. Beechcraft Aircraft sold a lot of King Airs, not just for their performance, but simply because the airplane sat high on sturdy landing gear, with a tail towering overhead and a fold-down entrance door containing multiple steps. The equally-capable Turbo Commander, by comparison, rode low to the ground and had a swing-aside door with a sill only a foot off the ramp. Although physically larger, the Commander never looked quite as imposing to the passengers. Similarly, the Gulfstream jets, with their huge wing and large dual-wheel maingear, look every bit the small airliner they are. When a passenger sees the Gulfstream’s solid airstairs and generous window area, they cannot fail to be impressed. Even an older refurbished G-II speaks volumes as it pulls up to the ramp; a passenger may not realize he’s looking at a 50-yearold airplane, as long as the cabin is clean and the seats are comfortable. Which leads us back to the need for making a good initial impression. Spending a comparatively small portion of the airplane’s value on paint

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FROM THE COCKPIT

and interior upgrades pays big dividends on customer impression. Strapped for cash, I once spent about 2% of an airplane’s worth in touching up the paint and replacing worn, broken interior components. The transformation was amazing, more so to the customers than to me; everyone thought I had done a full restoration, based on the airplane’s improved ramp presence. I easily recouped the minimal investment through increased utilization, as clients requested the “newly redone” aircraft. My first boss in the aircraft charter business taught me to “stage” the airplane by adjusting small details for a good customer impression. He always lowered the sunshields evenly, he fastened the unoccupied seat belts in a crossed manner, he emptied seatback pockets of irrelevant items, and he kept a small hand vacuum charged and ready, to tidy up not just carpet but seat cushions and stair treads.

IMPRESSIVE

Elegant gourmet food services and flawless presentation make passengers feel like being in a Michelin-starred restaurant.

We Are All In Sales Why bother? Because we are in the sales business, every one of us. We may not be offering the total airplane for sale, but we are selling its capability and our service, a bit at a time. Ask yourself, after each flight, “Did the customers get what they were expecting from this trip?” Hopefully, it was an uneventful travel experience, departing and arriving on the expected schedule so that they were not involved with disruptions or distracted from whatever in-flight occupation they brought aboard. Our job is to make sure they are bored, by making the trip pleasant and routine.

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Not every good pilot is capable of good customer relations. I have a friend who lost his employment at a business aircraft firm because his excellent piloting skills were not matched by an ability to get along with fellow crewmembers and clients. Because plenty of other, more congenial applicants were waiting for his position, he wasn’t given time to adapt and learn customer relations skills. Regretfully, the company lost the services of a good pilot. Properly Representing It is best to have a designated crew member in charge of keeping the clients informed of the flight’s progress, hopefully someone who works well with fussy individuals, in an unobtrusive manner. If a cabin attendant is part of the crew, well and good; if not, the most-willing cockpit crew member should take on the role of customer interface. Flight deck duties have to come first, but when a bit of reassurance is needed, a word from a capableappearing pilot can go a long ways. It goes without saying that personal grooming and livery set a tone for the flight’s operation. A worn leather flight jacket, along with a hat displaying a “50 mission crush”, may be comfortable, but a paying customer would rather see a sharply-outfitted crew member in a pressed shirt and tie, preferably with a jacket. If at all possible, one crew-person should meet the party on the ramp in full dress uniform, doffing the coat after reaching the cockpit. Sunglasses are a matter of personal taste. As pilots, we need to protect our vision, but some clients like to be

greeted by a straight-forward look in the eye, requiring a moment of uncovering in the glare of the ramp. Others want privacy, and having shades on prevents the celebrity-staring they find objectionable. Learn the customers’ desires and respect their wishes. It is regrettable that we judge individuals by an initial contact, but it is unavoidable. Therefore, nails and hair trim, shoe status, buttoned pockets and tailoring, all need to be part of the presentation. I would not want to work at an organization that required daily personal inspections and kept tabs of my height/weight profile, but I can understand why such appearance standards might be established. Remember, it is not an arbitrary bias of the company that requires good grooming. Rather, it is the presentation being made to the customer, part of the overall flight experience. How Does It Look? So, are shiny tires, polished door handles and spotless paint going to make the airplane perform better? No, but they do reflect on the owner’s dedication to maintenance and customer service. Early on, I was taught to duck under engine compartments and look at the accumulated oil residue when I picked up an unfamiliar airplane. If the owner doesn’t care enough about his airplane to keep the grime off the belly, he probably won’t look after inspection intervals and replacement times. Of course, some customers treat the aircraft cabin as a personal trash dump, leaving a couple of bags of residue after they deplane. One is tempted to leave it in disarray for the return leg of their trip, but a careful clean-up at the turn-around should be a matter of pride. Just be sure not to throw away anything the clients might want for the trip home. Respect personal property, even if it’s a trivial trifle of little value. If nothing else, straighten up the cabin so it looks welcoming to any added passengers that might be coming aboard. The presentation of a product, whether it’s a plate of catered food or a chartered aircraft, needs to be considered part of the service we’re providing. Making a good impression is never a waste of time. We are all in the business of sales.

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SAFETY SENSE

GROUND COLLISION ON THE ACTIVE RUNWAY The Linate Airport disaster remains Italy’s deadliest air accident, caused by a number of nonfunctioning and nonconforming safety standards and procedures at the airport. Michael R. Grüninger and Capt. Carl C. Norgren analyze the causes and general precautions for preventing runway incursions

FATAL

A map of Linate Airport showing the paths of the two aircraft (left). The Cessna Citation Jet and SAS MD-87 involved in the crash (right).

n the morning of October 8th, 2001, Milan was covered by a thick layer of dense fog. This is not uncommon in the lowlands of the river Po. The Cessna Citation Jet 525-A registered D-IEVX was taxiing through dense fog at Milano Linate. It was early in the morning and the crew had arrived from Cologne to pick up two passengers for a short flight to Paris Le Bourget. Low visibility p ro ce d u r e s w e r e i n p l a c e . T he arrival and departure traffic was h e avy a n d t he f o g w a s sl o w i n g down operations during an already busy morning. During the approach, the Runway Visual Range (RVR) reported that runway 36R was 175 / 200 / 225 meters at touchdown, mid-point and stop-end respectively. Even though the crew were only qualified for Instrument Landing System (ILS) Category (CAT) I operations, they had continued the approach and completed a successful landing. Finding their way along Linate’s taxiways was not an easy task. After vacating runway 36R the crew of D-

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IEVX proceeded on taxiway R6 to the parking on the General Aviation Apron located west of the runway. The turn-around was expeditious. After the engine start, the D-IEVX received clearance to taxi. “DeltaVictorXray taxi north via Romeo 5, QNH 1013, call me back at the stop bar of the….main runway extension.” The crew read back: “Roger via Romeo 5 and …1013, and call you before reaching main runway.” The controller did not react to the small, but critical omissions in the read-back. The word ‘north’ was missing as well as the word ‘extension’. Both of these words did probably not fit the flight crew’s mental model. Taxiing via R5 meant taxiing ‘the long way around’, not the shortest and most expeditious route to the threshold of the departure runway 36R. D-IEVX left the General Aviation apron. But instead of following R5 to the north, the crew followed R6 to the east. This was the shortest route and it was also the same taxiway they had arrived on.

D-IEVX reported “approaching Sierra 4,” as marked on the taxiway. When the controller asked for clarification, the flight crew of D-IEVX responded: “Approaching the runway…Sierra 4.” The Controller assumed D-IEVX was holding short of runway 36R on R5. He did not question the designator Sierra 4 as this designator was not normally used by the ground controllers. D-IEVX was in fact on R6. After clarifying that no other traffic was a factor on the main apron, the ground controller cleared D-IEVX to “continue the taxi to the Main Apron, follow the Alpha Line.” The flight crew replied: “Roger continue the taxi in the main apron, Alpha Line.” While on the ground frequency, DIEVX proceeded to cross the active runway at the R6 intersection. At this moment, the Cessna entered the active runway. A runway incursion was the result. At the same time, on the tower frequency, a Scandinavian Air Lines MD87 was given take-off clearance on runway 36R. The RVR readings were 225 / 200 / 175 meters respectively.

As the MD-87 rotated, it struck DIEVX with a speed of 146 knots. The Citation Jet was crushed and ripped into three parts as the right hand main landing gear of the MD-87 sliced through the Citation Jet. The Citation was engulfed in fire and the two pilots as well as two passengers perished. The MD-87 became airborne for a short while, but having lost the righthand engine and ingested debris in the left-hand engine, the aircraft could not remain airborne. It slid along the runway and crashed into a baggage handling building, causing it to collapse. All 6 crew members, 104 passengers and 4 baggage handlers perished in the ensuing fire. How could such a tragic accident happen? There were no technical failures. The investigation was long and detailed. This Safety Sense focuses on some aspects related to the runway incursion. When Fog Makes Us Blind Without a ground movement radar, the ATC controllers at Linate relied on procedural separation of aircraft on the ground. The spectacular view from the large windows in the tower was useless in foggy conditions. The controllers might as well have been below on the ground or on the other side of the planet. The radio was their only means of controlling and tracking aircraft movements. The controllers had to rely on verbal communication with the flight crews. Position reports could not be verified. The fog made the controllers blind, but not deaf, at least for the traffic on their frequency. Although fog is not an unusual weather occurrence in Linate, the low visibility procedures were found to be weak. When fog makes controllers and pilots blind, the radio communication is the only way to coordinate ground movements. Communications must be standardized and precise. Signals and signs must be clear and beyond doubt. The signage was found to be incomplete, in bad condition and not conforming to ICAO standards. Designators were painted on taxiways which were not known to the controllers and not published in the AIP. Taxi instructions contained descriptions and names which were not officially published in the AIP and which were of no value to non-local flight crews.

Red stop bars were permanently on and could not be turned off. Green taxiway centerline lights were permanently on. These deficiencies reduced the effectiveness of communications and caused many clues to be missed both by the ground controller and the flight crew. Each one could have saved the day. But all of them together resulted in tragedy. When Radio Sectors Make Us Deaf The separation of the ground controller and the tower controller frequencies left the crew of D-IEVX ignorant of the take-off clearance of the MD-87. Had they been on the same frequency, the crew of D-IEVX might have realized the danger and questioned their perceived clearance to cross the runway. In addition to being blind due to the fog, the crew of D-IEVX was partially deaf because of the separation of radio frequencies in Linate. When Italian and English are Spoken Together on the Same Frequency Other aircraft were receiving taxi clearances in Italian. Such clearances included reference to D-IEVX. For the flight crew of D-IEVX, these instructions were of little meaning. Had they understood them, the crew might have questioned their actions, as they did not match the instructions given to other aircraft. In an international context, with German crew members communicating with Italian ATC controllers in English, transmissions in the local language removed one layer of safety. When Commercial Pressures Make Us Bend the Rules Why the flight crew of D-IEVX decided to land in and planned to take-off fromLinate that morning we will never know. The operator, the crew and the aircraft were limited to ILS CAT I operations. With RVR values around 200 meters, they were well below the 550 meters required for ILS CAT I. The aircraft should not have landed and should not have taken off in such weather conditions. Had the crew been trained to operate in low visibility conditions, they might have acted differently. ‘Mission bias’ probably caused them to bend the rules and they ended up way outside their comfort zone.

The European Action Plan for the Prevention of Runway Incursions includes the following recommendations: ❍ Ensure that flight deck procedures contain a requirement for explicit clearances to cross any runway. ❍ Promote best practices for pilots’ planning of ground operations. ❍ Pilots must be made aware of current safety significant airport information. ❍ If pilots have any doubts as to their exact position on the surface of an aerodrome, they should contact ATC. ❍ Aerodrome charts should be displayed on the flight deck during taxi. This includes when operating at the home aerodrome. ❍ Implement, monitor and ensure the use of the readback procedure. ❍ Where practicable, improve situational awareness by implementing procedures whereby all communications associated with runway operations are on a common or cross-coupled frequency. Source: https://www.eurocontrol.int/publications/europeanaction-plan-prevention-runway-incursions-eappri-v30

Runway Incursion Must Be Prevented Presently, two runway incursions occur in Europe every day. The European Aviation Safety Agency (EASA) as well as all major stakeholders of the aviation industry are aware of this aviation hazard and find that the related risks are unacceptable. The European Stakeholders have launched an Action Plan to Prevent Runway Incursions (EAPPRI). It goes without saying that the EAPPRI’s and other recommendations need to be taken seriously and implemented by aircraft and aerodrome operators. Even more so when low visibility prevails.

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Michael R. Grüninger is Managing Director of Great Circle Services (GCS) Safety Solutions and Capt. Carl C. Norgren is a freelance contributor to Safety Sense. GCS provides assistance on a range of planning and management issues, offering customized solutions to strengthen the position of businesses in the aviation market. Its services include training and auditing (IS-BAO, IOSA), consultancy, manual development and process engineering. GCS can be reached at www.gcs-safety.com and +41-41 460 46 60. The column Safety Sense has been appearing regularly in BART International since 2007.

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THE DOCKET

THE SKY IS NOT THE ONLY LIMIT

With a new EU regulation in play, expect to see more drones in European skies. Giulia Mauri explains

MEASURE

The new regulation is expected to increase the level of safety of UAS operations.

n July 4, 2018, the European Union adopted a new regulation (Regulation (EU) 2018/1139) that repeals EASA’s Basic Regulation and introduces a New Basic Regulation. Regulation 1139 is the first step towards a European legal framework for unmanned aircraft systems (UAS), better known as ‘drones’, which includes remotely piloted aircraft (RPA). According to EASA, this New Basic Regulation, together with its implementing measures expected to be adopted by yearend, is expected to increase the level of safety of UAS operations, harmonize legislation among European Member States and create an EU market that will reduce the cost of UAS and allow cross-border operations. Coming into force on September 11th of this year, the new regulation is one of the measures that the European Union is taking – and has been taking – to promote the development of a European drone industry. According to the Commission, the European drone sector is expected to directly employ more than 100,000 people and

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have an economic impact exceeding EUR 10 billion per year, mainly in services. Since the Riga Declaration of March 2015, the aviation community has established five main principles to guide the development of a regulatory framework for drones in Europe: i) Drones need to be treated as new types of aircraft with proportionate rules based on the risk of each operation; ii) EU rules for the safe provision of drone services need to be developed; iii) Technologies and standards need to be developed for the full integration of drones into the European airspace; iv) Public acceptance is key to the growth of drone services; and v) The operator of a drone is responsible for its use. In 2017, the Warsaw Declaration, adopted by the main stakeholders in the drone and aviation industry, called for the five principles enshrined in the Riga Declaration to be implemented on the basis of European actions aimed at creating an “EU drone ecosystem” by 2019. The Warsaw declaration also highlighted the need to regulate the access of drones to the airspace.

a special permit or authorization and/or to have the drone registered, the legislation on drones differs from State to State. Operators therefore must obtain a separate authorization for every Member State if they want to set up operations that involve cross-border activities. Regulation 2018/1139 answers these requests emanating from the industry and it is the first step in harmonizing the European market. It also helps create a level playing field that would allow the drone industry to

Meeting Industry Demands The New Basic Regulation is the latest (but certainly not the last) step in the direction of harmonizing dronerelated rules at the European level and creating the “EU drone ecosystem” envisaged under the Riga and Warsaw declarations. One of the main demands of the drone community has always been that the European market should be harmonized so that training, certificates and licenses obtained in one Member State remain valid in others and allow companies to develop truly European businesses with cross-border operations. However, only large civilian drones starting from 150 kilograms and up currently fall under the monitoring powers of EASA. The smaller models are largely unregulated at the European level and therefore remain subject to the regulation of the individual Member States. Although the national legislation of most states contains a distinction between different categories of drones (according to weight/flight reach/usage), and in most Member States there is the obligation to obtain

develop to its full potential in Europe and be able to compete with drone industries currently being developed in the US and Asia. A Revolutionary Approach Under the New Basic Regulation, EASA’s competences have been extended to include drones and urban air mobility. The New Basic Regulation also enlarges EASA’s role in such areas as environmental protection, research and development and international cooperation. EASA also receives a coordinating role in cybersecurity as it relates to aviation. As a follow-up and implementation of the New Basic Regulation, EASA has already submitted proposals for two additional regulations concerning drones to the Commission. The implementing regulations proposed by EASA in this field bring an innovative way of regulating. The proposed regulations are, in the words of EASA, “operatic-centric, performancebased, proportionate and risk-based.” This approach is revolutionary. EASA and the EU are not determining the type of applicable regulation on the

basis of the relevant object, but on the basis of each object’s use. After all, flying a drone over a crowded city versus over the countryside or the sea does not entail the same level of risks. When finalized and adopted, the new regulations will introduce three categories of operations, classified according to the level of risks involved in any such operation: open, specific and certified. Each category is subject to different rules. Low-risk operations are considered ‘open’. For such operations, no authorization or declaration is needed by the UAS operator. However, the operation is subject to strict limitations, and the operations must be conducted in visual line of sight. This means the UAS pilot must keep visual contact with the drone at all times. In addition to this, the drone must fly at a level fixed at below 120m of altitude and it must be compliant with the technical requirements defined in the applicable regulation. From a practical point of view, if you buy a drone, you will need to register it online (unless you buy a very small drone that is below 250g).

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OUTCOME

The Regulation 1139 poses significant business opportunities as well as challenges.

THE DOCKET

HAILED

Giulia Mauri says the new rule has been welcomed by the industry.

The registration should then be physically displayed and uploaded on your drone. You will also need to follow an online training that explains the dos and don’ts of your drone’s operation. Once you have completed these formalities, you will be able to fly your drone; however, as indicated above, within the 120m of altitude and away from restricted areas. ‘Specific’ operations are ‘mediumrisk’ operations. Operations involving drones weighing more than 25 kg and/or operated beyond visual line of sight fall into this category. UAS operators active in these types of operations are required to conduct a risk assessment using a standardized method (called SORA) elaborated by EASA and define, on the basis of such assessment, the mitigating measures that they propose to take. On this basis, UAS operators must obtain an authorization from the competent national aviation authority before starting operations. The authorization issued by the NAA will identify the authorized operation, as well as any applicable limitation or mitigating measure. Finally, ‘certified operations’ are operations that are considered ‘highrisk’. They include, for example, operations of large drones in an airspace subject to air traffic control. For these drones and pilots, civil aviation rules apply similarly to the rules applicable to ‘manned aviation’. Pilots of drones involved in certified operations must be licensed, the relevant UAS operator must be certified and the drone itself must be certified for airworthiness’ purposes. Safety oversight on these types of

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operations will be carried out by the competent national civil aviation authority. In addition to introducing these different categories of drones and bringing most drones under the regulatory powers of the European Union, the new regulations will also bring some necessary flexibility. For example, Member States will be able to identify the zones of their territory that are accessible to drones and restrict or relax national rules concerning access to certain national airspace zones. By introducing this flexibility, the new regulations take into account national specificities and allow Member States to address them as they see fit. Welcomed News The New Basic Regulation, as well as its implications, has been welcomed by the industry. Mrs. Paula Iwaniuk of Drone Manufacturers Alliance Europe declared that: “the main objective of the Basic Regulation is to establish and maintain a high uniform level of aviation safety in Europe.” She notes that this update of the Basic Regulation empowers the EU to regulate civil drones. “The rules will help EU residents, businesses and governments while maintaining the admirable safety record of drone technology,” she says. I would add to this that, as it often happens, technology evolves faster than law. The European legislator has tried to fill the gap that, for many years, has existed between drone technology and drone legislation and regulation. It is positive to note that the New Basic Regulation, as well as the relevant implementing

measures, have been prepared so as to be flexible and adaptable to new technological developments. EASA’s legislation, based on a flexible performance-driven approach, could be used as a model for regulating sectors of the industry where technological developments soon make purely prescriptive legal measures obsolete.

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Giulia has more than 20 years’ experience in advising national and international clients on all aspects of aviation and transport-related transactions, including asset-finance and leasing, regulatory issues, carrier’s liability and litigation matters. Giulia also acts as a mediator, and she is the co-founder of Mediation4Aviation, a mediation platform dedicated to the aviation industry. Giulia co-chairs the European and Legal Affairs Committee of the European Business Aviation Association and is an active member of the Industry Affairs Group of the European Regions Airline Association.

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