Connect Magazine Autumn 2016

This issue…

Your guide to Autumn days out in our area

The magazine for the people of Bath and North East Somerset | Autumn 2016

Win £50

in our phot competitio o n on page 6

Loving local

Proud of… You! Local people who go the extra mile

A series of events are set to mark Great British Food fortnight Brought to you in partnership with:

Plus... All the latest

news and support for students in the community

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Welcome

Autumn 2016

If you have problems reading this magazine, please contact Bath & North East Somerset Council for a braille or larger version on 01225 477495

W

elcome to the Autumn 2016 issue of Connect magazine. You’ll see that we have a real community feel running throughout this edition.

On page 10, we’re celebrating the efforts of our community volunteers who go the extra mile to make life even better for others across Bath and North East Somerset. There are some really inspirational stories but we’re keen to hear from you too – so get in touch with details of anyone or anything you’re “proud of” and we may feature it in a future Connect article.

More and more communities are also having an influence on shaping the future of their area. On page 14, you can discover more about how Neighbourhood Plans are helping parishes to have their say on what kind of new homes and businesses can be built in their local area.

In this issue we’re also marking British Food Fortnight (from 17 September to 2 October) with a whole host of events and plenty of ways for you to feast on local produce.

Check out page 16 to see how we’re working closely with local food producers, shops and caterers to dish up some delicious treats right on your doorstep.

“You’ll see that we have a real community feel running throughout this edition”

Newsdesk............................... 4 The latest news from the area, includes your chance to win £50 in our competition

Proud of.....................................6 Laura Cannon explains her role as a Village Agent and how she helps in the community

Events diary............................ 8 Autumn is here and as ever there is a wide range of things to see and do

A sense of pride......................10 We want to celebrate the people who go the extra mile for the community they live in

Finally, you can meet two community champions – Village Agent Laura Cannon (page 6) and Student Community Liaison Co-ordinator Jennifer Dean (page 38) – who are both doing their bit to support people from all walks of life.

I hope you enjoy reading the magazine and feel inspired as a result.

Shaping your future...............14

Councillor Tim Warren Leader of Bath & North East Somerset Council

Waste & recycling.................. 24

is brought to you by...

Connect magazine is distributed to 76,000 households. It is produced in partnership between Bath & North East Somerset Council and MediaClash.

In this issue...

MediaClash, Circus Mews House Circus Mews Bath BA1 2PW T: 01225 475800 W: www.mediaclash.co.uk

For advertising enquiries contact patwhite@mediaclash.co.uk

Neighbourhood planning enables you to have a greater say on local planning issues

Loving local.............................16 A host of events are being held to mark British Food Forthnight. There’s a website too

Sirona Care & Health............ 20 Catch up on all the news, views and advice from Sirona

Important changes are being to recycling and rubbish services in 2017

Your care, your way .............. 28 You are invited to the BaNES CCG’s Annual General Meeting

Services directory................. 34 Here’s your handy two-page guide to all our Council-run services

Proud of.................................. 38 Student Community Liaison Coordinator.

Jennifer Dean tells us about her job

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Newsdesk Newsdesk

Keeping you informed with the latest news from the area

The proposed devolution deal will give more power and funding to local government

Devolution deal

Public responses show overall support for West of England devolution deal worth £1billion

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esidents have had the opportunity to have their say on the creation of a new West of England Mayoral Combined Authority (MCA) and a £1billion devolution deal put on the table by the Government.

Responses were received from across public, business, education and voluntary sectors – with the majority of people expressing overall support for the deal.

Feedback was sought on four key areas of the proposed devolution deal: Decisionmaking, Place (transport and housing), People (adult education and skills) and Business. From the 2,011 responses received across the region; 1,109 (55%) said that, on balance, they believe that a West of England Mayoral Combined Authority would benefit the West of England region. 674 (34%) said they did not agree, and 176 (9%) said they did not know. 52 respondents (2%) did not answer.

Details have been published on the West of England Devolution site www.westofenglanddevolution.co.uk.

Seeking the public’s views was part of a wider process, which also saw businesses and community leaders submitting their comments directly to the Secretary of State for Communities and Local Government for consideration. In addition, the councils also received direct feedback from a variety of people – through face-to-face contact at public events and via letters and emails.

A series of public drop-in events were held across the area – publicised via local radio, newspapers, social media and council websites. The public responded both online, on paper and directly to the Department for Communities and Local Government (DCLG). Information and surveys were made available through local libraries, Citizen Service Points and One Stop Shops, as well as via parish councils and community facilities.

The next step will be for the Secretary of State to consider the results and, based on the comments received, to determine if the deal goes ahead. Finally, each Council will be

asked to endorse his decision in October. It is at that time all three authorities independently will come to a balanced view about what will be best for their areas.

If it is agreed that the MCA should go ahead, it would be established in the first part of 2017, with elections for the position of West of England Mayor to take place across all three local government areas – Bath & North East Somerset, Bristol and South Gloucestershire – in May 2017. n

Find out more Go to the website,

www.westofengland devolution.co.uk

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www.bathnes.gov.uk/latestnews

Make sure you’re on the electoral register

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t the beginning of September households across Bath and North East Somerset will receive a form asking them to check whether the information that appears on the electoral register for those living at your address is correct as part of the Council’s annual voter registration canvass.

The aim of the form is to ensure that the electoral register is up to date and to identify any residents who are not registered so that they can be encouraged to do so.

This is an opportunity for you to make sure that when elections take place you will easily be able to take part.

Maria Lucas, Electoral Registration Officer at Bath & North East Somerset Council, said: “Anyone who wants to vote must be registered.

To make sure you are able to have your say at the elections which take place in our area, simply check the form when it arrives and return it as promptly as possible.

If you want to vote you must register “If you’re not currently registered, we’ll send you information explaining how to do this or you can just go online to apply to register at www.gov.uk/register-to-vote.”

It’s particularly important that anyone who has moved address recently looks out for the form and checks whether they are registered.

Residents who have any questions can contact the Council’s Electoral Services team either by phone on 01225 477333 or via email: elections@bathnes.gov.uk. n

Are you eligible for a £140 discount on your electricity bill?

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he Warm Home Discount is a Government scheme whereby all but the smallest energy companies are required to give an annual rebate to customers on low incomes to help them heat their homes over the winter.

This year the Warm Home Discount is worth £140 and is paid either as a credit on your electricity bill, or if you have a pre-payment electricity meter, you receive a voucher with which to top up your meter.

You qualify if your energy supplier is part of the scheme and if you meet their eligibility criteria. Many residents miss out on this discount every year as it is not given

out automatically and some suppliers have different eligibility criteria.

To find out if your energy supplier is part of the Warm Home Discount scheme, whether you are be eligible for it and how to claim it, contact Bath & North East Somerset Council’s Energy at Home Advice Service. You can get in touch via Freephone on 0800 038 5680, email advice@energyathome.org.uk or visit the website: www.energyathome.org.uk The Energy at Home Advice Service can also help you find other ways to save money on your energy bills, and help you access grants for insulation and heating systems. n

New Chief Executive for the Council

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ath & North East Somersest Council has appointed Ashley Ayre to succeed Jo Farrar as Chief Executive.

Ashley Ayre joined the Council in July 2006 following a successful career in Surrey, Kent and London Councils. He has earned considerable leadership experience and respect from colleagues and the community for successfully delivering a wide portfolio of high profile services in his previous role as Strategic Director for People and Communities.

Jo Farrar – who has been the Council’s Chief Executive since 2012 – also has a new

appointment and it is one of the top jobs in Westminster: Director General for Local Government and Public Services in the Department for Communities and Local Government (DCLG).

Ashley Ayre said of his new job: “I am looking forward to working with the Cabinet, Councillors, staff, partners and the communities across the breadth of Bath and North East Somerset. Those people that I have worked with or know me, appreciate that I am a passionate advocate of delivering high quality front line services that are important to local people.” n

News round-up Red, white and blue More than 50 businesses are taking part in a brightly-coloured cycle trail to welcome The Tour of Britain to Bath.

The Tour of Britain powers Thousands of to a stage finish in Bath spectators are expected to watch Stage 5 of the Tour as it finishes on Royal Avenue on Thursday 8 September. A trail map showing the locations of all the bicycles is available, encouraging residents and visitors to explore the city. You can download the bike trail and find out more at www.bathnes.gov.uk/tourofbritain. You can also follow @Love2cyclebath or look out for #BathToB #ToB2016 #Bathbiketrail on Twitter.

No place like home The Council’s Housing Services Enabling and Development team are organising an Affordable Home Ownership event on 26 October at the Community Space, Keynsham, from 2pm to 7pm. The aim of the event is to promote affordable home ownership products available in B&NES, both now and in the future. There will be housing associations, developers, financial advisors and representatives from Help to Buy South on hand to offer advice and support.

Community Forums

Community Forums provide a useful channel for residents to raise concerns with partners such as the Police, and each Forum has an open session at the start of each meeting where specific issues can be raised. The upcoming Area Forum meetings are open for any member of the community to attend: Bath City Forum 13 September (5.15pm) 01 December (5.15pm) Bathavon Forum 05 October (6pm) 28 November (6pm) Chew Valley Forum 29 September (6pm) 29 November (6pm) Keynsham Area Forum 28 September (6pm) 22 November (6pm) Somer Valley Forum 14 September (6pm) 21 November (6pm) For details visit: www.bathnes.gov.uk/ services/neighbourhoods-and-communitysafety/localism-and-community-planning

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Proud of...

The Village Agent

Being a Village Agent is all about helping people access services that will allow them to stay independent, says Laura Cannon How long have you worked as a Village Agent?

Top facts...

There are three Village Agents who work within 22 rural parishes of B&NES as part of the West of England Rural Network (WERN).

Referrals for the service come from professionals and families, and many self refer.

What sort of thing do you help people with?

I find that people often don’t know what services are available so it is my job to offer them more choices.

If someone is feeling isolated, I will often take them to a lunch club so they can meet other people, make phone calls on their behalf for specialist support and source information, as many do not have internet access.

I have only been in the role since December, so I’m still learning. Before this, I worked as a volunteer in my local village shop, and one day an elderly lady came in wanting to get some cash back at the till because there isn’t a cash machine in the village. After she left I remember thinking how important it is for rural communities to have somewhere that they can safely access these types of services.

I saw the job advert in the local paper the same day and it was like it was meant to be.

I love working in my own community.

What did you do before this?

I was a journalist, so I was good at researching information and presenting it in a clear way so it’s easy for the reader to understand – a skill I often use in this role.

What is your favourite part of the job?

The thing I like best, and the reason it is so rewarding, is when we resolve a problem for someone that they thought they would just have to live with, and it is a good day when we can reverse that expectation.

What challenges do you face?

I find that the older generation, who have come through the war, don’t like to ask for help and are very self-sufficient – but it’s important for people to realise there is assistance available which they are completely entitled to and that does

Connect competition Can you name the location?

Do you recognise this area of Bath? If you do, then enter our competition.

This photograph was kindly provided by the Bath Records Office (www.batharchives.co.uk)

include finding a little bit of extra money for them if they need it.

Can you describe a typical day?

I will often visit local coffee mornings, which are great places to catch up with local people who I may have helped in the past. I also make home visits. I never know what someone is going to ask me from one day to the next, and no case is the same with many possible solutions to research, so I spend quite a bit of time looking for information on the internet – in a few years I’m sure I’ll be an encyclopaedia of knowledge!

What do you enjoy doing when you’re not at work?

I have two school-age children, so I really enjoy looking after them when I’m not at work. I live in East Harptree, which is a beautiful village, and I often take the children down to the Combe to make the most of the wonderful outdoor space. n

Find out more For more information about the B&NES Village Agents, call 01275 333 700 or email villageagents@wern.org.uk.

There is no charge to use the service and everything discussed with the Village Agents is confidential.

WIN

£50!

How to enter Email: Send your answer to connectmagazine@bathnes.gov.uk Post: Send your answer to Connect Competition, Floor 1, Guildhall, Bath BA1 5AW Last issue’s winner: Alan Biggs, Bathwick ANSWER: Walcot Parade Terms and conditions: Competition open to residents of Bath and North East Somerset only. Employees of MediaClash and Bath & North East Somerset Council (or relatives) not eligible to enter. The editor’s decision is final.

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Get your home ready for winter Bath & North East Somerset Council’s Energy at Home Scheme can help you make your home warmer, healthier and more efficient.

Check out our latest grant offers for residents: Solid wall insulation (internal / external)

Solid wall insulation may be suitable for a variety of wall types such as brick, stone, steel-framed and concrete construction. The insulation can be applied to the internal or external surface of the wall.

Room-in-roof insulation

Images from National Insulation Association and Centre for Sustainable Energy

If your loft conversion was completed before 1982 then it is unlikely to be have been insulated. Room-in-roof insulation goes in the space between the roof, and the walls and ceiling of the room.

Cavity wall insulation (fibre)

£1000 grant

Free

Insulating a cavity wall is a simple and effective way to reduce your heating bills.

Holes are drilled into the wall and insulating mineral wool fibre is blown into the cavity.

Free

Cavity wall insulation (bead)

Part grant funded

An alternative cavity wall insulation material is polystyrene beads. They are more effective at keeping the heat in than fibre insulation, and do not absorb moisture.

Loft insulation

Loft insulation is a simple way of improving the thermal efficiency of your home.

You may already have some insulation, but require a top-up to bring it up to current standards.

Part grant funded

All grant funding is subject to survey (£25 unless eligible for a free survey), suitability and availability.

Additional support and grants are available for those on a low income meeting eligibility criteria.

In partnership with

Speak to one of our friendly energy advisors today Freephone 0800 038 5680 advice@energyathome.org.uk | www.energyathome.org.uk

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Calendar

events diary

© Leeds Museums and Galleries

Autumn is here with plenty to enjoy, from the Tour of Britain to the Children’s Literature Festival and a host of family events

10 Sept to 27 Nov

Footballers, 1953

18 Sept

Step up for the first Somer Valley Walking Festival

SEPTEMBER

Kenneth Armitage 1916-2002 Centenary sculpture exhibition 10 September to 27 November A stunning retrospective to mark the centenary of the birth of Kenneth Armitage who was Head of Sculpture at Bath Academy of Art. At the Victoria Art Gallery, Bridge Street, Bath BA2 4AT. Entry: £4/concs/under 21s and Discovery Card holders free. www.victoriagal.org.uk 01225 477233

n Behind the Scenes at the Fashion Museum Until 2 January 2017 A chance to see highlights of the Museum’s extensive archives with historic fashions from the time of Jane Austen to the First World War. At the Fashion Museum, Assembly Rooms, Bennett Street, Bath BA1 2QH. Included in Museum ticket. www.fashionmuseum.co.uk 01225 477789 n Tour of Britain 8 September For the first time, the city of Bath welcomes British Cycling’s premier road cycling event for a stage finale.

Stage Five, which begins in Aberdare, finishes in Bath and will be broadcast live around the world. www.tourofbritain.co.uk 01932 831485 n National Garden Scheme Open Day 8 September A rare opportunity to look around the beautiful gardens of the Bath Priory Hotel, Weston Road, Bath BA1 2XT. Plus refreshments. 2-5pm. Entry £3.

All proceeds to Dorothy House Hospice Care. www.thebathpriory.co.uk/ events-diary 01225 331922

Red: Culture, History and Craftsmanship Until 12 February 2017 Red has always been important in Chinese culture. This exhibition shows how it has been used in ceramics, lacquerware, prints and paintings. At the Museum of East Asian Art, 12 Bennett Street, Bath BA1 2QJ. Free to Discovery Card and Season Ticket holders. www.meaa.org.uk; 01225 464640

n Jane Austen Festival 9-18 September Highlights include a summer ball, a costumed promenade, readings, recitals and walking tours. This year’s charity is the RUH Cancer Care Campaign. www.janeaustenfestivalbath.co.uk 01225 443000

n Priston Festival 16-18 September Didn’t make it to Glastonbury this year?

Well, there’s always Priston. This year’s highlights include Radio 2 Folk Award nominee Jim Moray. At Priston Village Green, BA2 9EE (parking: BA2 9EH). www.priston.org.uk/festival

n Bath Moonlight Walk 10 September For women aged 14 and over, this 8km walk raises money for Dorothy House, which celebrates its 40th birthday this year. Starting at 10pm, the route starts and finishes at Southgate, Bath. £17. www.bathmoonlightwalk.org.uk 01225 721480

n Taste of Timsbury 17 September Free local festival celebrating the high quality of food and drink produced in and around Timsbury. From 10am to 3pm. At Conygre Hall, North Road, Timsbury BA2 0JQ. www.tasteoftimsbury.co.uk 07749 455720

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n Somer Valley Walking Festival 18 September The first Somer Valley Walking Festival features a self-led family treasure hunt from Radstock along the Greenway up to the Somerset & Dorset Railway Station at Silver Street. Register in Radco Foyer any time between 10am and 2pm and collect a free goody bag with your treasure hunt map. www.tryactive.org 01225 396427/396539 n The Nailsea Glass Industry 20 September A talk by Andrew Smith about the history of the Nailsea Glassworks as part of the Science in Radstock series. From 7.30pm at Radstock Working Mens Club, The Street, Radstock, BA3 3PR. www.radstockmuseum.co.uk 01761 437722 n National Theatre Live: The Threepenny Opera 22 September A chance to see a live screening of the masterpiece by Bertolt Brecht and Kurt Weill, starring Rory Kinnear.

From 6.30pm at Midsomer Norton Town Hall, The Island BA3 2HQ. www.midsomernortoncommunity trust.co.uk; 01761 419133

OCTOBER

n Bath Children’s Literature Festival 30 September to 9 October This year the festival celebrates its 10th birthday with a host of top names, including David Walliams, Michael Morpurgo, Malorie Blackman and astronaut Chris Hadfield. Book online at www.bathfestivals.org.uk or call Bath Box Office on 01225 463362 n The Great Bath Feast 1-9 October With top chefs and opportunities to sample the best local produce, this foodie festival is truly a feast for all the senses.

At various venues in and around Bath. www.greatbathfeast.co.uk

n Passenger Train Operator Days 2 October Soak up some history at the Somerset & Dorset Railway, Silver Street, Midsomer Norton, BA3 2EY. From 10am to 4pm.

Train services start at 11am with the last one departing from Midsomer Norton station at 3.30pm. www.sdjr.co.uk 01761 411221 (Sun & Mon)

n Keynsham Farmers’ Market 8 October With artisan food stalls, community groups and refreshments. From 9am to 1pm at Market Walk, Keynsham BS31 1FS. For details of other markets visit www.somersetfarmersmarkets.co.uk 01934 837285 n Pottery for Beginners 15 October Ever thought about archaeology as a career? In this day school you can become an expert on early British pottery from late Medieval to Victorian times.

From 10am to 4pm at the Roman Baths, Stall Street, Bath BA1 1LZ. Price: £45 or £35 for Discovery Card holders. www.romanbaths.co.uk 01225 477773

Down Mexico way with Mariachi Tequila

Day of the Dead Fiesta 30 October Celebrate the colourful Mexican festival of Day of the Dead, with flowers, dancing skeletons and traditional music from the Mariachi Tequila band. 1-4pm at the American Museum in Britain, Claverton Manor, Bath BA2 7BD. Included with gardens admission. www.americanmuseum.org 01225 460503

NOVEMBER

n Bath Film Festival 3-13 November Another chance to catch Star Wars: The Force Awakens, The Jungle Book and Zootropolis. At various venues around Bath. To see the schedule, visit www.bathfilmfestival.org.uk 01225 463458

n The Big Draw & Family Arts Festival Event 16 October Celebrate the world’s largest drawing festival with a fun family workshop and a range of creative activities in the inspiring surroundings of the Holburne Museum, Great Pulteney Street, Bath BA2 4DB. From 12noon to 4pm. Free. www.holburne.org 01225 388569

n Spooky Half Term Train Rides 25-27 & 29-30 October Let off some Halloween steam with a range of ghoulish activities at Avon Valley Railway. At Bitton Station, Bath Road, Bitton BS30 6HD. Free train rides for children in fancy dress. www.avonvalleyrailway.org 0117 932 5538

Community Farmer Day - Squash Satisfaction

22 October

This is your chance to help gather in the squash harvest in the Chew Valley. Children welcome. Soup and bread provided. Free. From 10am to 4pm at Woodbarn Farm, Denny Lane, Chew Magna, Bristol BS40 8SZ. For more details, visit: www.thecommunityfarm.co.uk 07837 912108

n Bath Young Musician of the Year 8 November From 7.30pm in the Pump Room, Abbey Chambers, Church Street, Bath BA1 1LZ. Tickets £10, or £5 for those aged 18 and under, from Bath Box Office. www.bathboxoffice.org.uk 01225 463362 n 1916: Requiem for the World 10 November An evening of poetry, prose and music put on by Bath Poetry Cafe and friends to commemorate the events of 1916.

The event is one of a series across the region to mark the centenary of WW1.

At the Bath Royal Literary and Scientific Institution (BRLSI), 16-18 Queen Square, Bath BA1 2HN. From 7pm. Free. www.brlsi.org; 01225 312084

n Novemberfest 2016 11 & 12 November Bitton Beer Festival, with a wide selection of real ales and ciders, plus light snacks available from the station buffet. Fri & Sun: 6-10.30pm, Sat: 12noon-5pm. www.avonvalleyrailway.org 0117 932 5538 n Bath Mozartfest 11-19 November A feast of music performed by The Halle Orchestra, the Emerson String Quartet, pianist Angela Hewitt, baritone Roderick Williams and others. To book, visit www.bathboxoffice.org.uk 01225 463362 n 141 Days of The Battle of the Somme 19 November The Bath Male Choir led by Grenville Jones perform in a special event to mark 100 years since the end of the Battle of the Somme. From 5.45pm at St Michael’s Church, Broad Street Bath BA1 5LJ. Free. www.grenvillejones.biz 01761 472468

Add an event Any member of the public or organisation or can add an event to our online calendar.

All you need to do is register with us via the website. Events will be searchable by date or category.

Visit www.bathnes.gov. uk/events to begin uploading your event.

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Members of the university community volunteering with Widcombe lock painting

A sense of pride

With your help we are keen to spread the word about local people in the community doing their bit for others. People we are all proud of…

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e all take pride in our local community – from the well-kept village green to the annual amateur dramatics performance.

And we all know at least one person who we’re proud of for going that extra mile to make life even better for others. Whether it’s caring for a neighbour, or volunteering to help out in your community.

It’s great to see lots of people getting really stuck in – they’re proud of their community and we’re proud of them.

That’s why we’re helping to spread the word. We want to hear your examples of local people doing their bit. We want to share your hard work with others, through the next edition of Connect magazine, on our website and social media channels, and through the local radio and press. We want to get behind what you do,

and raise awareness of what you’re doing – every little bit helps.

“Proud of… YOU”

We’re also supporting the Chairman of Bath & North East Somerset Council’s community award scheme – to make sure local people get the recognition they deserve.

Last year there were more than 100 nominations for the awards. If you would like to nominate someone for the Chairman’s Community Awards, you have until 12 noon on 25 November to do so.

Full details and nomination forms are available online at www.bathnes.gov.uk/ chairmanawards. Alternatively, you can call 01225 477807 or write to Sara Banks, c/o The Chairman’s Office, Bath & North East Somerset Council, The Guildhall, High Street, Bath BA1 5AW. n

“It’s great to see lots of people getting really stuck in – they’re proud of their community and we’re proud of them”

Tell us who you’re proud of

Do you know someone who goes that extra mile for their community?

Tell us about the people in Bath and North East Somerset who are helping others so we can share their stories. We want to hear about those things that make our communities places where people are proud to live.

Let us know To tell us who you would like to nominate and why, contact us via email at proudof@bathnes.gov.uk

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www.bathnes.gov.uk/proudof

Proud of… VOLUNTEERS For 25 years Genesis Trust in Bath has run the Bath Soup Run, an initiative which gives out food and drink from the Cattle Market car park to those in need. On any night it may serve anything from a dozen to 50 people.

It’s not just about the foo d

Proud of…

YOUNG PEOPLE Teenager Joe Lomax juggles being the main carer for his mum with managing his college work, volunteering and looking for part-time work.

“Joe is a fantastic role model to many other young carers at the Carers Centre, as he has been able to use his own experiences to help other young people.

Many of us will know a young person like Joe, helping and being supportive to others, going the extra mile and being an inspiration to other young carers.”

Cheryl is one of those who volunteers. She said: “People use the Soup Run for a variety of reasons: benefit money may have run out, some clients suffer from mental health issues, are depressed or feel isolated and lonely, some have alcohol or drug-related problems. There are so many different circumstances.”

For Annie, another volunteer, it’s not just about serving the food.

“It’s about being alongside, listening, having fun and sharing a little time with those we serve,” she said.

Backed by generous donations from local businesses and the general public and with the help of more than 300 volunteers, the Bath Soup Run is able to operate 365 days a year. It is just one of the many examples where local people have stepped up to answer a challenge in their community by donating their time and expertise.

Anyone can volunteer

Proud of… PARISH COUNCILS Bath and North East Somerset’s 48 Parish Councils are often the ones most in the know and closest to the community.

They can act as a sounding board for local opinion and are statutory consultees for planning and highways matters. Parish councils vary in size and responsibility including managing public and open spaces, play areas, cemeteries, bus shelters, community buildings and assets. They also get involved in running events and festivals and help get people more involved in their community through initiatives such as In Bloom, litter-picking and volunteering.

Judith Chubb-Whittle is Stanton Drew Parish Church Chair of Stanton Drew Parish Council and is typical of the many hundreds of volunteers who give their time to these councils. She also volunteers at the local primary school, having once been a governor, and now helps them with their gardening club. In addition, she is a trustee for both the Pensford Publow and the Stantons Community Trust (PPSCT) and the Richard Jones (Educational) Foundation. As Judith’s example shows, many parish councillors are involved in lots of other organisations in their area.

It also means that they are good forums for finding out the views of local people.

Take a look at your local noticeboard next time you are out or look up your local parish council website and you’ll see some of the services provided by these volunteer councillors.

Joe is a credit to his community

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Shaping your future Communities such as Clutton, Freshford & Limpley Stoke, and Stowey Sutton are all having a greater say on planning matters as part of an initiative to implement Neighourhood Plans in their local area – and you can too!

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f your community would like to have more influence over new developments then you need to have a Neighbourhood Plan. Introduced by the Government five years ago, Neighbourhood Plans give local people the opportunity to shape the future of their community perhaps for the next 20 years. It gives your community a stronger voice over what sort of new homes and businesses that can be built and what they should look like.

A Neighbourhood Plan also means that your Parish/Town Council or Community Forum can receive 25% of what’s called CIL funding. This money from developers can be spent on infrastructure projects as local people see fit. One village has used it to install a fire pit in the park, to give teenagers somewhere to gather and light campfires in a safe environment.

Communities without a Neighbourhood Plan can access only 15% of this funding.

Chew Valley, seven Parish Councils have worked together to produce a single Plan for the whole area; pooling their resources will help them to achieve more collectively than they could individually.

There is a clear process for preparing and agreeing a Neighbourhood Plan, including extensive consultation with local residents, a referendum and an examination. It takes time – two or three years – and some commitment, not just from Parish Councillors but from as many people as possible, if the Plan is to fairly reflect the interests of the whole neighbourhood.

There is also Government money to help you pay for the development of the Plan.

This can include market research, transport surveys or landscape assessment.

Once you’ve prepared and submitted your Neighbourhood Plan to B&NES, an examiner is appointed to determine it the Plan has been positively prepared and meets the basic conditions set out by the Government. Planners must then take your Neighbourhood Plan into account when considering planning applications in your local area – so not only do you have a greater say but you also get more money from developers to do some of the things that your community has always needed.

To find out more

Who is eligible?

Any Parish Council or Neighbourhood Forum can opt to have a Neighbourhood Plan. There are several in development in B&NES and some have already been adopted and brought into force. In the

Help is at hand

Clutton’s Rosemary Naish, centre, is a national champion for neighbourhood planning

Bath & North East Somerset Council provides advice and guidance to Parish Councils who want to explore the benefits of a Neighbourhood Plan. To find out more, you can get in touch with Julie O’Rourke via neighbourhood_planning@bathnes.gov.uk.

Or visit the Council’s website www.bathnes. gov.uk under Planning Policy. If you need inspiration, look at how Clutton Parish have approached the development of their Plan.

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www.bathnes.gov.uk/planning policy

“Parish/Town Councils and Community Forums with a Neighbourhood Plan can receive 25% of any Community Infrastructure Levy funding, but communities without a Neighbourhood Plan can access only 15%”

Proud of...

Clutton – Neighbourhood Planning in action

The Railway Inn at Clutton

Finalised Neighbourhood Plans in B&NES n Clutton n Freshford & Limpley Stoke n Stowey Sutton

Neighbourhood Plans in the pipeline n Batheaston n Chew Valley n Englishcombe n Keynsham n Midsomer Norton n Publow with Pensford n Stanton Drew n Timsbury n Westfield n Whitchurch

Proud of…

Rosemary Naish, Ambassador

Like many villages across Bath & North East Somerset, Clutton is keen to improve local facilities and housing supply. This was the trigger for the Parish Council’s decision in 2013 to develop a Neighbourhood Plan.

Clutton Parish Councillor Rosemary Naish explains: “If we did our own housing survey then we could show incoming developers what’s needed – such as homes where older residents can downsize and free up larger houses for families”.

The Plan steering committee wrote to every house in the village (630 homes with a population of 1,600 people) to seek their views on housing needs. Appointing an independent company to collect and analyse the results ensured confidentiality.

The committee also organised an art competition with the theme of ‘my favourite view’, which got people thinking and provided further evidence of what residents valued.

After three consultations, the Clutton Neighbourhood Plan 2015-2035 was finalised and put to referendum. Every home in the parish received an A5 summary, and

the full Plan was available to read in the village hall, pubs and even the local hairdresser.

The Plan contains 21 policies. For example, new homes must have full off-road parking (and garages don’t count because people don’t always put cars in them), lighting must be eco-friendly and new pavements must be two metres wide (a Department of Transport standard).

What have been the benefits so far? Rosemary Naish says: “Overall, the Neighbourhood Plan experience has changed the way we think about things. When you have a certain amount of control over what gets built where, and how it looks, you are no longer anti-development.

And we will unlock significant funding for the village from any new development.”

Another noticeable outcome has been a boost to local democracy. For the first time in 20 years, there were enough candidates to ensure Clutton Parish Council elections for 2015 were contested, because, as Rosemary says: “People have learned that you can make a difference.”

Clutton Parish Councillor Rosemary Naish is now a National Planning Champion, a voluntary role which allows her to share Clutton’s experience and knowledge with other communities thinking of heading down the same road.

Get connected Get in touch with Julie O’Rourke via neighbourhood_ planning@bathnes. gov.uk or check the Council’s website www.bathnes.gov.uk under Planning Policy.

Clutton has improved its local facilities through Neighbourhood Planning

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Loving local

The Chew Magna Community Farm in action

A host of events and plenty of ways to feast on local produce are all part of the Council’s celebrations of British Food Fortnight

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ow in its 14th year, British Food Fortnight is the biggest annual national celebration of British food and drink, with communities across the country flying the flag for home grown. This year the celebration takes place from 17 September to

2 October, Bath and North East Somerset Council is championing our own fresh and fabulous local produce by coordinating a lively programme of celebrations and fun activities throughout the area and launching an online Local Food Directory. n

Loving local Food and drink that is locally grown and produced benefits everyone.

Great for you: Locally grown food is seasonal and fresh.

You can find out exactly where it comes from, get advice or new ideas on how to prepare it, and it’s a terrific way for kids to learn about good-quality fresh food, encouraging a lifetime of healthy eating.

Great for the community: You’ll be supporting local businesses, including farmers, producers, shops and delivery services, which in turn supports the local economy by helping to create and sustain jobs for local people.

Great for the environment: Locally grown and produced food and drink food will have a far shorter distance to travel, and very often less packing, which means fewer carbon emissions.

Find a whole host of fantastic local food on the new Local Food Directory Developed in partnership with Visit Bath and community interest company Big Barn, the directory makes it easy to find and buy from local producers, shops and caterers.

Simply go to www.bathnes.gov.co.uk/ localfoodmap and key in your postcode for a map or list of producers in your area and full information about each one. You can also buy direct from the website where goods are offered online and searched for by product.

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www.bathnes.gov.uk/BritishFood Fortnight

Tuck in and take part Celebrate and champion our wonderful local produce at one of a whole range of events taking place across the area, including:  Taste of Timsbury, 17 September Timsbury’s community is holding its very first ‘Taste of Timsbury’ food and drink festival, with producers showcasing the amazing range of food and drink that’s produced within a few miles of the village. As well as plenty of tasty treats to sample and buy, the event includes food-themed activities and demonstrations to inspire all ages to learn more about the food they grow, cook and eat.  Bath Artisan Feast Festival, 17 September An all-day festival in Queens Square, Bath featuring local artisan producers, street food, deli stands, ‘Granny Garbutt’s ‘Gin Palace’ and guest brewers.  Great British Breakfast Lunch, 28 September The Council’s School Catering Service will be serving a special ‘Great British Breakfast Lunch’ at primary schools across the area. Prepared using fresh, locally sourced and healthy ingredients, the lunch reflects the most iconic of British dishes and gets children involved in our great food traditions and delicious local produce.

serving healthy meals prepared from organic, local and sustainably sourced ingredients.  The Community Farm 24 September: Community Farmer Day – a chance to volunteer to help out in the fields 1 October: Harvest Celebration – an open day with plenty to do, including farm tours and children’s activities  Farmers’ markets and a month of feasts All the regular farmers markets in the area will be showcasing the best of local British foods during the fortnight and Bath will be hosting its annual Great Bath Feast from 1-9 October.  Bath City Farm Open every day to the public Handful of Herbs free cookery course – 24 September and 1 October. To book call: 01225 328822 More details and the full programme are at www. bathnes.gov.uk/BritishFoodFortnight

The lunch also marks the launch of the Service’s new school food contract, which gives local producers greater opportunities to supply primary school meals and increases options for seasonal produce on the menu.

The Service has recently been awarded the Soil Association’s Silver Food For Life Catering Mark for

Proud of… Chew Magna Community Farm – from Field to Fork

The Local Food Directory includes The Seasonal goodness Community Farm, a community-owned social enterprise based in Chew Magna. Working with a network of organic producers and local farmers, they grow and sell fresh, seasonal organic and locally sourced food through a box delivery service and involve people from the local community in growing and learning about the food they eat.

Winners of this year’s Best Box Scheme in the Soil Association’s Best of Organic Market awards, the profits from the scheme are used to provide learning experiences of organic farming through school visits, volunteering, workplace away days, workshops and events – including opportunities throughout the year to come along and see how the produce is grown and the land managed. “These experiences give people a better understanding of where their food is grown and its journey from field to fork,” says Ped Asgarian, managing director of the enterprise. “It’s a great way of encouraging healthier eating, as well as more sustainable ways of shopping.”

Find out more at www.thecommunityfarm.co.uk

cal produce Celebrating lo

Get inspired and share your recipes

Share your healthy recipes on Big Barn’s ‘Keep it Simple’ Cookery Page by simply uploading a new video or one that you already have on YouTube. www.bigbarn.co.uk/keep-itsimple-cookery Get inspired by the tasty, healthy and affordable recipes available on the Change4Life meal planner – available online and as an app. www.nhs.uk/change4lifebeta/recipes

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Cleeve Court has been recognised as a Butterfly Service Care Home

Working together

The highly skilled loving care for those with dementia at Cleeve Court Community Resource Centre in Bath has won staff a national award

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leeve Court is run by Sirona care & health and staff have been awarded the Dementia Care Matters Quality of Life kite mark and recognised as a Butterfly Service Care Home after a year-long project.

In the final assessment the inspector found there was “highly skilled loving care with a high degree of person-centred dementia care”.

The home is decorated with memorabilia from across the decades, from a vintage office with typewriter and telephone to a beach scene complete with traditional risqué seaside postcards, all with the aim of encouraging conversation. The work of residents is also displayed along with many thank you cards from residents and relatives.

Cleeve Court has 45 en suite rooms with one floor dedicated to those with dementia and another which is home to elderly people who need support with dayto-day tasks.

Maggie Dance, Cleeve Court manager, said: “We achieved level two – level one is the highest. We changed so much and many things were simple things such as walking arm in arm with residents so we are equal with them. We have made the home much more homely; although it’s a housekeeper’s nightmare as there’s stuff everywhere so that residents can pick things up as they walk around.

“We have themed areas – we have a beach, an office and a doll area, which all helps with reminiscing and being able to have conversations.

“We don’t wear uniforms; that was the first thing that went – it’s all about getting rid of the feeling of “them and us”; it’s about being homely. We are privileged to work in their homes. The butterfly approach is about engaging residents in conversations; it’s having butterfly moments. It’s not just about tasks, of

Feelings matter most

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The home has themed areas such as an office and a beach

course they have to be done, but the butterfly approach is about interaction with residents.

“Feelings matter most; people with dementia may not be able to tell you verbally but you can see it in their physical being, their faces. It’s about us finding out what we haven’t done and what we need to do to make sure they have a good day.

It’s about improving people’s wellbeing.

I think we’ve enriched the lives of people

living in Cleeve Court but we know there’s always things to keep learning and building on. I’m really proud of the staff, they’ve worked really hard.

A relative of a resident told the inspectors that: “You couldn’t get it any better. They work together. It’s like music.

When it goes together, it works perfectly.”

Jenny Theed, Sirona’s Director of Operations and Nursing, said: “I am immensely proud of the staff at Cleeve

Improving people’s wellbeing

Court who have really taken the Butterfly approach to heart and embraced it.

Residents and their families have also got involved and it has transformed the feel of Cleeve Court. The whole approach fits well with Sirona’s Taking It Personally ethos, which is to care for people as if we are caring for members of our own family.”

Catering Crew to run café

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irona has been awarded a contract to provide the catering at a community café and soft play area at Southside Hub in Bath from the autumn.

This service will be run by Sirona’s Catering Crew, pictured at an event at Paulton Memorial Hospital, which is made up of service users with learning disabilities supported by experienced staff.

The team will take responsibility for the daily operation of the café as well as providing cold buffet catering for external events.

The initiative will also offer placement opportunities for young people, and individuals with care and support needs, to develop skills and experience. It will also feature drop in sessions which focus on developing skills for employment.

The team will also link in with other Sirona services including our Health Visiting Teams, the Keynsham-based Vocational Hub and our Healthy Lifestyle Service.

Janet Rowse, Sirona’s Chief Executive, said: “I am thrilled at this success as I am confident the café will add value to the communities it serves as well as involving service users in active employment and placement opportunities.

“The team has aspirations for extending the scope of the café over three years working with the Council as part of their Local Food Strategy to introduce produce grown locally by our service users; look at demand for breakfast clubs and themed nights as well as potentially extending opening hours and introducing a hot meals home delivery service for older people. It is an exciting development for service users, the Catering Crew team and Sirona.”

Members of the Catering Crew

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Help yourself stay well this season Now that summer is turning to autumn, the Wellbeing College has a range of activities planned to help you stay positive

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ow are you feeling now the summer is almost over?

Could you do with some free support to help you stay well throughout the autumn and winter? Perhaps you live alone and tend to get isolated or maybe you have lost your job and could do with a hand up to get motivated again.

You may have a long-term health condition and could do with some regular support, such as joining a gentle exercise or relaxation session.

The Wellbeing College is here to provide you with opportunities to help you to help yourself, whatever your situation, as long as you are 16 or over and live in the Bath and North East Somerset area. Most of our courses and activities are free!

In spite of our name we are nothing like school! We provide lots of fun and interesting things to learn and do at various accessible venues around Bath and North East Somerset. Our research shows that attending one of our free courses or activities significantly improves people’s wellbeing.

One of the favourites is the ‘5 Ways to Wellbeing’ workshop, a session that explores key areas and how you can develop them to improve wellbeing. An attendee commented: “The course has made me more aware of how many positive ways I work towards maintaining my own wellbeing. It has given me confidence in my own skills.”

Talk to us

If you would like to talk to us about your wellbeing, you can make an appointment and we will arrange for you to meet a Wellbeing Advisor for a friendly conversation, where we can let you know about things you might be able to do to improve your wellbeing. n

Contact us To find out what we have to offer, why not take a look at our website at www.wellbeingcollegebanes.co.uk or give us a ring on 01225 831820. We can tell you about all the courses and activities we have on offer and can send you a copy of our course list.

Activities coming up in the autumn include:

n A morning session of Therapeutic Song Writing This is sure to be fun, even if you aren’t very musical.

n Mindfulness A four-week Mindfulness Based Stress Reduction (MBSR) course teaches you how to cope better with anxiety, worry, stress and the pressures of life.

n Woodland Wellbeing Spending a couple of hours a week in the quiet of a local woodland with no demands being made of you at all, except to immerse yourself in the beautiful environment.

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Information for all!

Whatever your age or need, we have the information solution for you...

Looking for family and childcare information?

Do you have a child or young person in your family with a special educational need or disability?

Are you (or do you care for) an adult needing support to live a full and independent life?

Find support for a range of family issues, childcare, parenting support, activities, benefits, school and much more on 1 Big Database.

Rainbow Resource provides information on the services children, young people and their families may access from a range of local agencies - including education, health and social care providers and voluntary organisations.

Wellbeing Options has a wealth of information about local activities, clubs, help at home or care and support.

Visit our website at www.1bigdatabase.org.uk

Please visit our website www.rainbowresource.org.uk

Find out more at www.wellbeingoptions.co.uk

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Waste & Recycling

Changes to your recycling and rubbish services autumn 2017 Our new plans will help to keep streets cleaner, increase recycling and save money

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n July plans were approved to make changes to your recycling and rubbish collection service which will keep our streets cleaner, increase recycling, and save us money.

Your weekly recycling and food collection and your garden waste collections will stay the same. In response to public demand, we will provide new wheeled bins for rubbish to properties in Bath and North

East Somerset which will be collected every other week.

We realise that ‘one size does not fit all’, so in the small number of cases where a wheeled bin is not appropriate for your property, a gull proof sack or other suitable alternative will be provided.

Our neighbouring councils have already made these changes and seen increases in their recycling.

Why are we changing? n To keep our streets cleaner

n To recycle more

n To save money

Wheeled bins and gull-proof sacks will prevent animals and birds getting at our waste.

If we recycled all of our food waste in Bath & North East Somerset we could create enough electricity to power 1,140 homes for a year.

Every lorry load of waste costs £1,000 to dispose of whilst every lorry load of recycling earns an income of £100.

What is staying the same?

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www.bathnes.gov.uk/wasteservices

What is changing? n We’ll give you a black wheeled bin for your nonrecyclable rubbish – collected every other week n Your recycling and rubbish collection day may change – we will let you know in advance

Figures show that locally, the average black plastic bin bag is still being more than half-filled with recyclable items such as food – which is leading to ripped bags spilling waste onto the streets.

Providing wheeled bins will help to reduce the amount of rubbish on the streets – particularly food waste –and will help tackle the scavenger problem.

As 75% of household waste can be recycled, the actual volume of rubbish being placed in the black bin can be reduced significantly for most local households. The experience of families elsewhere and the Council’s own research show that the average household which recycles all of their waste would still have space left in their bin by collection day.

To find out more For more information and updates you can visit www.bathnes.gov.uk/recycle

Your wheeled rubbish bin - approximate dimensions 1060mm high, 480mm wide, 550 mm deep (front to back)

Keynsham resident Fiona welcomes the change Hopefully with the change to every other week collection for rubbish, residents will see a more efficient service. Our household only has one bag of waste a week, as most of our waste is recycled. Those who at present don’t recycle will be encouraged to change their habits and in turn help the environment, and that can only be a good thing.

More rubbish – need help?

We understand that a standard 140 litre wheeled bin may not be suitable for all property types and family situations such as large shared houses or families with children in nappies.

If this is the case we may offer you a larger bin. We will contact you in the New Year to let you know what type of bin you will receive. We will also be offering advice and support to help you make the most of your recycling service in preparation for the service changes in autumn 2017 – including leaflets, recycling roadshows with opportunities to ask questions face-to-face and a ‘bin doctor’ who visits your home to give practical help. n

140 LITRE

Three steps to better recycling

1 2 3

Recycle more the vast majority of your waste can be recycled (including aerosol cans, small electricals and batteries).

Don’t put your food scraps and other recyclables in your rubbish bin.

Put your recycling and rubbish out by 7am on your collection day only.

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Waste & Recycling

Proud of… Wombling in Keynsham A group of litter pickers have recently been named as the council’s Neighbourhood Team of the Year

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ounded in 2012, the Keynsham Wombles are a group of over 100 local volunteers. Aged between three and 80 years old, they collect litter on a weekly basis in an area of their choice, such as the road they live on or a local footpath, in addition to litter picking at local events including the Keynsham Music Festival.

As part of the Transition Keynsham initiative, which aims to take positive steps to improve the local community and environment, the volunteers’ overall goal is to make Keynsham a litter-free town. They organise large litter picks (such as “The Big Womble”, where members of the public are invited to help the Wombles clear a specific place or problem area once or twice a year) that aim to change people’s attitude in regards

to the irresponsible disposal of rubbish.

Jo Swift, who nominated the team, said: “The Wombles are a voluntary group of positive people who work tirelessly for the good of Keynsham. They believe that removing litter from the streets has a positive impact and reduces crime such as vandalism”.

Speaking of the win, Erica Davies, Keynsham Wombles Group Coordinator, said: “Winning the Neighbourhood Team of the Year award was a complete surprise, but I was so pleased to be able to accept it on behalf of all our volunteers who litter pick in Keynsham year round to help protect our local wildlife from the dangers of litter.

We still have a way to go, but will continue to work together to make littering unacceptable in our community.” n

Litter pickers

More info To find out more about the Keynsham Wombles or to volunteer, email womble@transitionkeynsham.org

News round up Recycling Depot Open Day

Saturday 10 September | 10am – 2pm Kier Recycling Depot, Ashmead Road, Keynsham BS31 1SX Explore behind the scenes in our Keynsham depot to see what happens to your recycling.

FREE hourly tours – you must book in advance. Limited places. To book a place contact Council Connect 01225 394041 councilconnect@bathnes.gov.uk

Bath Big Clothes Swap

Wednesday 14 September | 6.30 – 9pm Guildhall, High Street, Bath BA1 5AH Swap not shop! On average 30% of clothes in our wardrobes haven’t been worn in the last year. So we are inviting you to bring any adult clothes, shoes and accessories that you no longer want that are nice enough to pass on, to our second clothes swap.

Bring your friends and swap not shop!

n Items must be clean

and in good condition (maximum 20 items per person). n For each item accepted we’ll give you one token to swap for an article of your choice.

3.30 – 7pm – To avoid the rush this time we can accept clothes from 3.30pm so you can drop them off early and pop back later if you wish, when the event starts at 6.30pm. Our team will sort and display the clothes.

6.30pm – Event starts with a welcome drink and the opportunity to browse the clothes upcycling/repair stalls and visit our Love Your Clothes road show.

7.30 – 9pm – Swap your clothes, buy drinks from the bar, browse the stalls and meet local textile upcyclers.

Entry fee £5 (includes welcome drink).

The event includes our Love Your Clothes road show and upcycling/repair stalls and demonstrations. Limited places available so early booking advised as our last event sold out. Call Council Connect 01225 394041 or visit our One Stop Shops.

For full details about the event visit www.bathnes.gov.uk/textiles

Keynsham Furniture Sale

Saturday 5 November | 10am – 12 noon Good quality second-hand furniture on sale at bargain prices, with some items for free. All furniture has been brought to our recycling centres by residents. All items must be paid for in cash and taken away during the sale. Next door to Keynsham Recycling Centre, Pixash Lane BS31 1TP www.bathnes.gov.uk/furnituresale

Bright Spark electrical recycling collections

10 am – 12 noon n Sat 24 Sept, Southdown Methodist Church, Bath BA2 1NJ n Sat 8 Oct, Percy Community Centre, New King Street, Bath BA1 2BN n Sat 19 Nov, Percy Community Centre

Got any broken or unwanted small electricals at home?

Bring them along to any of these events and enter our prize draw to win a £50 voucher. We will take all items collected on the day to our Recycling Centres for recycling. Any working items will be donated to Genesis for testing and possible resale in their shop in Bath. www.bathnes.gov.uk/brightspark

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What are the CCG’s priorities for health and care in B&NES this year?

Come to our AGM on 29 September to find out Where: Somerdale Pavilion, Keynsham When: 2pm to 5pm, Thursday 29 September On 29 September, Bath and North East Somerset Clinical Commissioning Group (BaNES CCG) will hold our Annual General Meeting (AGM) at Somerdale Pavilion in Keynsham.

It’s an interactive event that will give you an opportunity to hear about our work over the past year, plus give your views on our future priorities.

It will also be a chance to learn more about your care, your way, our joint review of community health and care services with Bath & North East Somerset Council.

DISCOVER what the future of primary care in B&NES looks like HEAR more about our Community Champions’ involvement in your care, your way CONTRIBUTE your ideas to what we do next PLEDGE to make a positive change to your health

Dr Nigel Watson, Chief Executive of the Wessex Local Medical Committee will be speaking at the event: “I am thrilled to have been asked to speak at BaNES CCG’s AGM as there are so many exciting initiatives and projects going on in the region. I am also looking forward to sharing my thoughts and experience of what we can all do to ensure a healthy future for our local population.”

If you would like to come to the AGM, please contact Alice Harding on 01225 838278 or email aliceharding@nhs.net You can also reserve your place online via our website: www.banesccg.nhs.uk 28 | Connect | Autumn 2016

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How we spend the health and care budget in B&NES The CCG has an annual budget of over £220 million to pay for a range of health and care services for the people of B&NES. This pie chart shows the type of services we provide, and how much we spent on them in 2015/16.

You can find out more about our work last year and how we spent your money in our Annual Report and Accounts, published on our website: www.banesccg.nhs.uk n Acute services = £107.7m n Prescribing = £25.4m n Mental health including learning disabilities = £24.2m n Community = £23.6m n Continuing care = £15.3m n Better Care Fund = £8.5m n Primary care services = £7.4m n Maternity = £6.4m n Other costs including running costs = £6.2m

Total spend £224.7m

Some of our key achievements in 2015/16 ✔ Our GPs were rated

equal best in the country for patient experience.

✔ Our talking therapies

service achieved some of the highest recovery rates in the country.

✔ We reduced the

inappropriate use of antibiotics for coughs, colds and sore throats.

✔ We reduced the risk

of stroke in patients with a heart condition called atrial fibrillation. www.bathnes.gov.uk | 29

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It’s time to apply for schools Whether your child is at Primary or Secondary School age now is the time to apply online for a place

PRIMARY SCHOOLS

If your child was born between 1st September 2012 and 31st August 2013, they can start Primary School in September 2017. The closing date for primary applications is 15th January 2017. You can apply online from the 12th September 2016 at www. bathnes.gov.uk and click on the Schools, Colleges and Learning link followed by Admissions to Schools.

For further information contact the Admissions & Transport Unit on 01225 394312 or email admissions_transport@bathnes.gov.uk

SECONDARY SCHOOLS

If your child was born between 1st September 2005 and 31st August 2006, that is, those in Year 6, they can transfer to secondary school in September 2017. The closing date for secondary applications is 31st October 2016. You can apply online from the 12th September 2016 at www.bathnes.gov.uk and click on the Schools, Colleges and Learning link followed by Admissions to Schools. For further information contact the Admissions & Transport Unit on 01225 394312 or email admissions_transport@bathnes.gov.uk You should visit local schools and obtain as much information as possible before applying. All schools publish a school prospectus in which you will find an outline of the schools aim and objectives and policies. Primary and Secondary School booklets are also available online at the above link for you to read. Appendix 1 of these booklets will help you gauge whether you may be successful in gaining a place at your preferred school(s).

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What Special Educational Needs or Disabilities (SEND) information is out there?

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END Partnership Service (SPS) provides free, confidential and impartial information, advice and support about matters relating to special educational need or disability, including health and social care.

Children and young people from 0-25 with Special Educational Needs or Disabilities (SEND), as well as their parents/ carers, can use the service. The child or young person does not need to have a Statement of Special Educational Needs or Education, Health and Care (EHC) plan. n We work with families by telephone, email and face to face. n We accompany families at professionals meetings, we help to unpick the complex paperwork and we explain what will happen and what you can expect. n We aim to support families to make informed decisions about their child or young person’s education.

There is a lot of information on our web pages (www.bathnes.gov.uk/SPS) and on the Rainbow Resource website (www.rainbowresource.org.uk) including fact sheets about SEND. There are some resources especially for children and young people.

Call us on: the SPS helpline 01225 394382 (available Monday to Thursday 10.00am to 3.00pm, term time only.) There is an answerphone outside of these hours.

Or email us: send_partnershipservice@ bathnes.gov.uk Or text us: 07530 263 401 n

You can help

Would you like to be one of our volunteers?

Contact us for more info on 01225 394382.

We need you!

Safeguarding children and adults is everyone’s business and we would like you to get involved Are you able to act as an independent voice and offer a broad perspective that recognises the diversity of our local communities?

Could you help us ensure that people’s rights are respected in the process of them being offered help and protection?

If so, you could be just the person we are looking for…

Who are we?

The Local Safeguarding Children Board (LSCB) and Local Safeguarding Adult Board (LSAB) are independent bodies made up of representatives from the range of agencies that work with children and young people and adults at risk of abuse or neglect. The work of the Boards includes taking the lead to ensure that agencies work well together to safeguard children and

young people and adults in need of care and support. They also ensure that all organisations comply with their duty to safeguard and promote the welfare of children and young people and as well as vulnerable adults.

We are seeking to recruit Lay Members for the LSCB and LSAB.

Who can apply?

Anyone who has an interest in safeguarding vulnerable people can apply.

We would particularly welcome applications from anyone with experience in the work of the voluntary sector or community activities, as well as applicants with backgrounds outside of professional roles or agencies who are able to bring a different perspective. Applicants with past experience of local government or other statutory bodies would also be welcome.

Any offer of a Lay Member position will be subject to a satisfactory basic Disclosure and Barring Service check.

Much of the Boards’ business is of a highly sensitive nature, any successful applicants will be expected to sign a ‘confidentiality agreement’ and adhere to strict confidentiality.

You can find out more on our website: Children: www.bathnes.gov.uk/lscb Adults: www.bathnes.gov.uk/lsab This is a very interesting and valued role and a great opportunity for personal development; many Lay Members have gone on to a career in social care.

Although unpaid, Lay Members are reimbursed for out-of-pocket expenses such as travel and parking. n

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Call: 01225 396007 Email: Council_Connect@bathnes.gov.uk

Services Directory Do you need some information about a Council-run service?

Help is at hand with this useful guide...

To be put through to someone who can help, call the Council switchboard on 01225 477000 or visit www.bathnes.gov.uk for further information

Council Connect n Bus Passes n Dog Warden Service n Fly Tipping n Garden Waste n Grass Cutting n Graffiti Removal nG ritting of Roads n n n n n n n n n n

(except motorways) Libraries Parks and Open Spaces P avements and Road Maintenance Planning Enquiries Public Toilets Public Transport Recycling and Waste Road Faults and Potholes Road Safety Street Lighting

For all of the above services, contact Council Connect:

Twitter: @ccbathnes Telephone: 01225 394041 Email: councilconnect@ bathnes.gov.uk Text: 07797 806545 Monday to Friday 08.00 to 18.00 (except Wednesdays 09.30 to 18.00).

Closed Saturdays, Sundays and Bank Holidays. At other times, for emergencies or dangerous incidents only, please phone 01225 477477.

Aa n Adoption and Fostering Placements, recruitment of adopters and support services. The team also provides counselling for adopted adults and support in accessing birth records.

W: www.bathnes.gov.uk/adoption T: 01225 394949 Google Search: Bathnes Fostering

Bb n Benefits: Housing and Council Tax Support Visit a One Stop Shop in Bath, Keynsham or Midsomer Norton, or alternatively, contact a Benefits Officer by phone or email.

W: www.bathnes.gov.uk/benefits T: 01225 477777 Google Search: Bathnes Benefits n Birth Registration Register a birth, which has occurred in the district, at our Register Offices in Bath, Keynsham or Midsomer Norton.

W: www.bathnes.gov.uk/births T: 01225 477234 Google Search: Bathnes Births n Building Control Contact Building Control for help and advice about the building regulation process and any proposed building projects you have.

W: www.bathnes.gov.uk/buildingcontrol T: 01225 477517 Google Search: Bathnes Building Control

Cc n Cemeteries and Crematoriums Find out about Council-administered cemeteries when organising a funeral.

W: www.bathnes.gov.uk/cemeteries T: 01225 396020 Google Search: Bathnes Cemeteries n Children’s Centre Information Service The Service holds up-to-date information about all Ofsted-registered childcare, as well as information about working with children and family support.

W: www.bathnes.gov.uk/fis T: 01225 395343 Google Search: Bathnes Fis n Community Meals Service This service provides hot meals to those who have difficulty cooking for themselves.

W: www.bathnes.gov.uk/mealsonwheels T: 01225 394350 Google Search: Bathnes Community Meals n Council Tax Enquiries For account queries about your Council Tax bill, ranging from online payments to exemptions.

W: www.bathnes.gov.uk/counciltax T: 01225 477777 Google Search: Bathnes Council Tax n Curo Curo is the largest provider of affordable housing in the area and offers a range of high-quality care and support services. Contact us using the details below.

W: www.curo-group.co.uk T: 01225 366000 T: 01225 366111 (repairs) T: 0300 123 2468 (anti-social behaviour) E: hello@curo-group.co.uk (enquiries) E: repairs@curo-group.co.uk (repairs)

Dd n Death Registration Register a death, which has occurred in the district, at our Register Offices in Bath, Keynsham or Midsomer Norton.

W: www.bathnes.gov.uk/deaths T: 01225 477234 Google Search: Bathnes Deaths n Disabled Car Users (Blue Badges) The UK-wide Blue Badge scheme provides parking concessions for people with severe mobility problems.

W: www.bathnes.gov.uk/bluebadges T: 01225 477133 or 01225 477134 Google Search: Bathnes Blue Badges n Discovery Card Discovery Card holders receive discounts or free entry for numerous attractions in the area.

W: www.bathnes.gov.uk/discoverycard T: 01225 477737 Google Search: Bathnes Discovery Card

Ee n Electoral Registration and Elections For queries on voting rights or other election matters.

W: www.bathnes.gov.uk/elections T: 01225 477333 Google Search: Bathnes Electoral Registration

Ff n Family Information Service The Service holds up-to-date information about all Ofsted-registered childcare, as well as information about working with children and family support.

W: www.bathnes.gov.uk/fis T: 01225 395343 Google Search: Bathnes Fis n Fire Service, Avon Get updates on the latest news and incidents in your area and view the work we do within the community.

W: www.avonfire.gov.uk T: 0117 9262061 (non-emergency)

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Directory ■ RATS ■ MICE ■ FLEAS ■ WASPS ■ COCKROACHES ■ AND MANY OTHERS Contracts also undertaken • No obligation quotes

Hh n Housing Services Support and advice for all of your housing issues.

W: www.bathnes.gov.uk/housing T: 01225 396296 Google Search: Bathnes Housing

Jj n Jobs with the Council Up-to-date information about job vacancies, equal opportunities, employment and training initiatives.

W: www.bathnes.gov.uk/jobs T: 01225 396409 (24 hours) Google Search: Bathnes Jobs

Ll n Leisure Centres Bath Leisure Centre, North Parade Rd, Bath BA2 4ET W: www.bathnes.gov.uk/leisure T: 01225 486905 Google Search: Bathnes Leisure and Sport Culverhay Sports Centre, Rush Hill, Bath BA2 2QL T: 01225 486902 (office hours) T: 01225 480882 (after 5pm) Keynsham Leisure Centre, Temple Street, Keynsham BS31 1HE T: 01225 439680 South Wansdyke Sports Centre, Rackvernal Rd, Midsomer Norton BA3 2UG T: 01761 415522 n Licensing Offers a range of information regarding licensing, including alcohol, cinemas and taxis.

W: www.bathnes.gov.uk/licensing T: 01225 477531 Google Search: Bathnes Licensing

Mm n MOT Testing We offer vehicle MOTs to members of the public and trade for cars, taxis and some coaches. Book today!

W: www.bathnes.gov.uk/bath_mot T: 01225 477314 Google Search: Bathnes MOT Testing n Museums and Art Galleries Assembly Rooms and Fashion Museum W: www.bathnes.gov.uk/museums T: 01225 477789 Google Search: Bathnes Museums Roman Baths and Pump Room T: 01225 477785 Victoria Art Gallery (closed Mondays) T: 01225 477233 Bath’s Historic Buildings (venue hire) T: 01225 477786 or 01225 477782

Nn n NHS Service, BANES Find out how to register with your local GP or NHS dentist, plus information on other key services.

W: www.bathandnortheastsomersetccg.nhs.uk T: 01225 831800 E: BSCCG.information@nhs.net

Pp n Parking Services For parking queries, Park & Ride, clamping, fines, permits, Blue Badges, Pay & Display, enforcement of restrictions. Visit the website to download maps.

W: www.bathnes.gov.uk/parking T: 01225 477133 Google Search: Bathnes Parking n Pest Control The Council offers a comprehensive pest-control service for residents and businesses.

W: www.bathnes.gov.uk/pests T: 01225 396007 Google Search: Bathnes Pests n Police Service, Avon and Somerset Stay informed about what is happening in your area, with regular news updates, as well as useful information about crime reduction.

W: www.avonandsomerset.police.uk T: 101 (non-emergencies)

Rr n Record Office The office holds a wealth of information and archives.

W: www.bathnes.gov.uk/records T: 01225 477421 (closed Mondays) Google Search: Bathnes Records

Ss n School Admissions We deal with applications and can advise about your right of appeal, as well as home-to-school transport.

W: www.bathnes.gov.uk/admissions T: 01225 394312 Google Search: Bathnes Schools n Sirona Care & Health Providing community health and adult social services in Bath and North East Somerset. For detailed information on the services we offer, as well as online contact forms, visit our website.

W: www.sirona-cic.org.uk T: 01225 831400 n Social Services Visit the Health and Social Care pages on the website for information and advice.

W: www.bathnes.gov.uk/adultcare T: 01225 477000 T: 01454 615165 (out of hours emergencies about adults or children) T: 0808 800 4444 (emergency housing advice, contact the Shelter England 24-hour freephone advice line) Google Search: Bathnes Social Services

Tt n Taxi and Private Hire Cars – Complaints If you have a complaint regarding any licensed vehicle, contact the Council Licensing Enforcement Officer.

W: www.bathnes.gov.uk/taxis T: 01225 477689 Google Search: Bathnes Taxi Complaints

All treated by expert Pest Control Officers

n Trading Standards The Council is responsible for enforcing a range of consumer legislation including misleading advertisements and counterfeit trademarks.

W: www.bathnes.gov.uk/trading T: 01225 396753 Google Search: Bathnes Trading n Travel Information (Traveline) Traveline provides timetables and journey planners for bus, coach and rail services in the South West.

W: www.travelinesw.com T: 0871 200 2233 (7am to 10pm - Calls cost 10p per minute from landlines) Google Search: Southwest Traveline

Yy n Youth Connect Working with young people aged 11-25 years.

W: www.bathnes.gov.uk/youthconnect T: 01225 396980 E: youth_service@bathnes.gov.uk Google Search: Bathnes Youth Connect

How to...

Make the most of Registration Services…

We now have Register Offices based at four locations across Bath and North East Somerset: n Guildhall, Bath n Royal United Hospital, Bath n Keynsham One Stop Shop n The Hollies, Midsomer Norton

Births and deaths can be registered at any of our four offices. Notice of marriage or civil partnership can be given at the Guildhall, Keynsham One Stop Shop or The Hollies.

We also hold Citizenship Ceremonies for new British citizens at the Guildhall office.

All services are by appointment only.

To make an appointment please call 01225 477234.

We also offer a range of nonstatutory ceremonies which enable people to celebrate important aspects of their lives with their family and friends.

For more information please contact the Register Office: Tel: 01225 477234 Email: register_office@bathnes. gov.uk

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Proud of...

The Student Community Liaison Coordinator Student Community Liaison Coordinators play an important role in managing relationships between students and the wider community, says Jennifer Dean, pictured, who tells us about her role How long have you worked as Student Community Liaison Coordinator?

I have been in my current role for four years, and I previously worked for Bristol City Council’s Community Safety department, where I had a lot of interaction with the University of Bristol. I liked working with the students, and saw this role as a chance to expand on the work that I enjoyed doing the most.

What is the key piece of advice that you offer students, as well as residents?

Top facts...

The Student Community Partnership in Bath represents both Universities in the city, Students’ Unions and Bath & North East Somerset Council, with the aim of improving relationships.

I always advise students to be friendly and introduce themselves to their neighbours as soon as they move into their off-campus accommodation. This is really important so that their neighbours know who is living close by, and having that initial introduction makes it much easier for each party to approach the other, should any issues arise.

I always remind the residents that students play a valuable role in the community, and as them to get in touch with me if they need any help or advice.

What do you think is the best part of your job?

What is the main focus of your role?

Primarily, my role is to act as a point of contact for students who live off campus, as well as their neighbours, and to help resolve any issues that may arise with regard to noise, waste and recycling, as well as parking.

I also work closely with Council departments such as the Waste Campaigns and Environmental Protection Teams to provide students with the information they need while living in Bath.

I love the fact that my job is really varied, and no two days are the same. I get to meet lots of students and residents out in the community, and I really enjoy chatting to people and finding ways to help resolve their issues too.

What are the biggest challenges you face?

I think the biggest is trying to get students and residents to see issues from a different point of view. Lots of students understand the importance of being a good neighbour

“The biggest challenge I face is trying to get students and residents to see issues from a different point of view”

and engaging with the community, but unfortunately, owing to previous incidents of poor behaviour, some residents have a negative view of them, so it’s important for me to promote the positive things they do.

Can you to describe a typical working day?

I’ll probably be working on a campaign for the students, such as the Moving Out campaign in May/June, where we actively encourage students to donate items to charity before they leave for the summer – last year we helped to raise £45,000 for the British Heart Foundation, which is a fantastic amount.

Quite often I’ll do door knocks around the Oldfield Park area with the Council Waste campaigns team, so that students know when the bin collection days are, and I spend time responding to issues that have been raised too.

What do you enjoy doing when you’re not at work?

I have a 20-month-old little boy, who takes up a lot of my time when I’m not at work!

I love spending time with him, either in the garden or in the kitchen baking.

What is your favourite thing about working in B&NES?

I think Bath is a beautiful city to both live and work in. I really enjoy walking round and looking at all of the fantastic buildings – I absolutely love the sense of history that’s here. n

Find out more For more information about the Student Community Partnership, visit the website: www.townandgown.org.uk or contact them via email at community-liaison@bath.ac.uk

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