Birmingham Business Post Edition 31 by BBP Media

Birmingham Edition 31 (3):Layout 1 29/02/2012 10:49 Page 1

C O N T E N T S

Birmingham Business Post Welcome to edition 31 of the BBP, the only magazine that showcases the best in business throughout the region. As ever we are talking with decision makerâ&#x20AC;&#x2122;s right across the business spectrum focusing on what sets their companies apart, allowing you the opportunity to really engage with their ethos, and helping you make the right choices for your supply chain.

Birmingham Business Post 11 Canalside Office Complex, Lowesmoor Wharf, Worcester WR1 2RR Tel: 08000 807 809 Fax: 01905 726 467 E: hello@birminghambusinesspost.co.uk W: www.birminghambusinesspost.co.uk Publisher: PIL (Europe) Limited Print & Design: Heron Press UK ALL RIGHTS RESERVED Reproduction in whole or part prohibited without permission. Colour transparencies, prints or any pictorial media for this publication are sent at owners risk and whilst every care is taken, neither PIL (Europe) Limited or its agents accept liability for loss or damage. No editorial submissions will be returned unless accompanied by a Self Addressed Envelope.

DISCLAIMER Whilst every effort has been made to ensure that adverts and articles appear correctly, PIL (Europe) Limited cannot accept responsibility for any loss or damage caused directly or indirectly by the contents of this publication. The views expressed in this magazine are not necessarily those of its publisher or editor.

Novotel Hotels Colonel Mustards KB Catering The RiverCross EFX Trophies Mid West Automation Exalto UK Ltd Midland Bearings MSA Systems Northfield Ecocentre ART - Aston Reinvestment Trust Frontline Venues Applegate Shuttle iS Foresite SPA Ginger Energy Design 4 Performance Welcome Telecom The Lead Machine Rod Natkiel Associates Hotdog Presentations Unique Copiers Paradigm Office Interiors Lawrence Cleaning Solutions GEA Farm Technologies Total Back Care Conrad Anderson Postsaver Europe Ltd NSA Electrical & Solar The Gas Superstore JMS Solar Lightpower Jelf Clarke Roxburgh CK Chartered Accountants Woodbrooke Cob House The Malvern Sassy Boutique Holywell Spring Water Kirkby Manor Nursing Home Long Lea Zen-shin Travel de Courcey Brindley Twist Tafft & James Alcolock The London Taxi Company Donington Park RR&B Garages Midland Classic Restorations St Johns Garage Midlands Truck and Van Adam Jones Group T&P Services J M Tyres Burke Bros Recovery

4 5 6 7 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 35 36 37 38 39 40 42 43 44 45 46 47 48 49 50 52 54 56 58 60 62 64 66 67 68 70 72 73 74

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NOVOTEL HOTELS

A WARM welcome and flawless service awaits those who step over the threshold of Birmingham’s Novotel.

• Capacity for conferences of up to 300 delegates and private functions for up to 180 people.

Located in the heart of the city, in vibrant Broad Street, this hotel which completed a major refurbishment of all its public areas this summer, is a comforting and relaxing haven for the weary traveller. But once its top -class accommodation, excellent food and other, many first-class amenities have recharged the batteries, it’s just a few steps away from the internationally renowned NIA, ICC and Symphony Hall and the bustling Brindley Place. The Novotel is perfectly placed for those looking for exciting city breaks but, with a dedicated conference and banqueting suite, it’s also first choice for many event organisers.

• Latest technology, including WiFi and broadband. The Novotel team members bring their extensive experience and expertise to bear on organising events, able to offer a range of bespoke solutions and packages to fill every conference organiser’s requirement and budget. With Christmas on the way, the team has turned its attention to ensuring there’s plenty of sparkle to be found over the festive and New Year period, arranging for a series of tribute nights in the three Saturdays before Christmas. For just £34 per person, guests can enjoy a three course Christmas buffet dinner, and dance away to the sounds of the Blues Brothers, the 1980s and Lady Gaga. With the Christmas party menu now availalble, there’s also a host of traditional party nights during December while you can see out 2011 at the Novotel with its New Year ‘Experience’ which incorporates afternoon tea and cream cakes, an evening drinks reception and four-course gala dinner plusa high-energy Vegas-style spectacular featuring award-winning Elivis tribute Heath Aston. For full details of all these events plus bookings and conference packages, visit www.novotel.com/gb/hotel-1077novotel-birmingham-centre/index.shtml

Any guest arriving at the 148-room establishment will find it satisfies all their needs, be they business or pleasure, filled with areas for relaxing or work. And it doesn’t matter when visitors check in, there are always refreshments available, thanks to Novotel’s 24/7 a la carte service. Whether it’s breakfast, lunch, dinner or just a tasty snack with accompanying bevarage, it will always be a well-balanced choice to suit every appetite. All the rooms are spacious, contemporary and adaptable, with a range of facilities depending on the booking. There are three types of room: Novation, Superior and Executive with the Novation and Superior able to accommodate up to two adults and two children. With its safe play areas, balanced children’s menus, and late check-out up to 5pm on Sundays, not to mention the fact that up to two 16 year-olds stay free if they share the family room and can tuck into a free buffet breakfast if with their parents, its no surprise that many families opt to stay at the hotel which likes to pamper children as much as grown-ups. But Novotel Birmingham is just as dedicated to looking after its business customers, with all its 70 highly trained employees committed to providing the best service and facilities. The dedicated conference and banqueting suite comprises: • Eight purpose-designed, fully equipped meeting rooms with natural daylight and flexible layout, plus breakout areas.

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NOVOTEL HOTELS

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Colonel Mustards Corporate Caterers based in Birmingham, care passionately about the food they cook, insisting upon using only the best fresh, locally-sourced produce. All their delicious sandwich fillings are made fresh on-site and are made with the best fresh breads. Priding themselves on providing tasty and mouth watering food for vegetarians and those with special dietary needs or food allergies, Colonel Mustards can provide for all food intolerance needs and any religious requirements. Halal or kosher meat can also be requested. Colonel Mustards have all the expertise to provide a reliable, cost effective catering service for all kinds of corporate events from office lunches, seminars, outdoor events, presentations, training courses and all corporate business events. Colonel Mustards Corporate Caterers 1 Fletchers Walk, Paradise Place, Birmingham B3 3HJ Telephone: 0121 233 1288 Fax: 0121 233 1288 Email Address: cmustards@aol.com Web: www.colonelmustards.co.uk

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Want a bespoke menu to meet your tastes and corporate catering requirements? No problem. Just let them know and they will tailor this for you. Providing you with an excellent corporate catering service with high quality food, together with reliability, punctuality and value for money.

62 MILLION PEOPLE WORLDWIDE ALREADY KNOW

Costco is a membership warehouse club that sells a wide selection of top quality brand name merchandise at low warehouse prices.

So if you have an event that requires a quality catering service, add a dash of Colonel Mustard!

Trade Membership You qualify for Trade Membership if you are a bona fide business owner or manager, or are self employed. To join Costco and start saving please provide evidence of trading in the form of either a VAT Registration Certificate or two other pieces of business stationery (cheque, letterhead, invoice), PLUS a current business utility bill (electricity, gas, telephone, water).

NEW Colonel Mustards are now proud to offer a bespoke private event catering. They will be happy to help you personally with your requirements to ensure that they will meet your needs for your special day! Also French Mustards is their sandwich shop, located at the same address which offers the largest selection of real handcrafted salads along with freshly made sandwiches, baguettes, freshly cooked breakfast and many more.

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Costco Birmingham 100 Watson Road Nechells Birmingham B7 5SA T: 0121 326 3500 E: marketing115 @costco.co.uk Central Membership: 01923 830 477 www.costco.co.uk

The annual membership fee for Standard Trade Membership is ÂŁ20 (plus VAT), which includes a complimentary card for your spouse or domestic partner.

For further information, please contact our Membership Team at Costco Birmingham on

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K.B.

CATERING ATERING T

THE day renowned Worcestershire chef Kit Bamford and his team found themselves catering for 100 wedding guests from a marquee in the middle of a field without any water stands out in his memory. “They had a bore hole but it was still being tested for human consumption so we had to take all our water with us to cook the food and do any washing up,” smiles the owner and founder of KB Catering.

No stranger to winning trophies - Kit’s Kitchen has a clutch of national Great Taste Awards while KB Catering was, this year, officially recognised as one of the best businesses in Worcestershire, Kit is delighted with his companies’ success and acknowledges it’s good to be recognised for the work he and his team do. “We’re a quality company using quality, locally sourced ingredients,” he emphasises.

“It was - entertaining - but then I’m up for pretty much anything.”

And he really appreciates receiving the personal letters from happy, satisfied clients.

Combine that flexibility and willingness with superb menus crafted with only the best local ingredients and served up with style, and it’s easy to see why KB Catering is such a hit across the county and beyond.

“They make all the hard work worth it,” he adds. “Outside catering is the hardest form of catering; we’re going to where people want us to go to and that might be in the middle of a field with nothing – no water or electric!”

A leading and innovative chef with more than two decades of experience in the hospitality industry, Kit launched the company in 2000 to provide the perfect catering solution for events large and small. It sits alongside his multi-award winning Kit’s Kitchen, through which he offers a range of top quality chutneys, relishes and dressings, and The Birche, an events venue, at Shelsley Beauchamp, providing luxury evening or daytime dining for up to 150 people. The birche is also a wedding venue and licenced for cival partnerships. Whether you’re overseeing a grand occasion attracting several hundred guests or the thought of wielding saucepans as host of an intimate dinner party fills with you with fear, Kit and his small but experienced team of three can step up to the (hot) plate.

KB Catering is based in Spetchley, nr Worcester. For further details visit www.kbcatering.co.uk. To make an enquiry, telephone 01886 812251 or 07801 699 597

farm Shop Gwillam’s

Tel: 01905 756490

Congratulations to K.B.Catering on over 10 years in business. We are proud to be suppliers of FRESH HOME GROWN fruit and vegetables to Kit Bamford and his team and we are honoured to be used as a front line for his new products.

For Quality, friendliness with professionalism you cannot beat K.B. Catering.

They’ve brought gourmet feasts forth from the kitchens of private houses, stately homes, marquees and village halls, for groups of no more than six to several hundred. “Every place you go to has a different scenario, requiring flexibility and different level of preparedness,” says Kit. “I will first meet a new client in their home to talk about what they want me to do, whether it be a golden anniversary, a special birthday or wedding, and then I can see what they have in their kitchens. “If they haven’t got the right equipment I can put one on site and I bring my own staff, cutlery, crockery, glassware and table linen or organize a marquee. We’re a one-stop shop.” Just having Kit work in your own kitchen can make the evening special as he combines his passion for food and meeting people. “I like to go out and talk to the guests,” he reveals. “If I’m doing a Beef Wellington I will take it to the table and carve it, all helping it to make a real experience for them.”

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Birmingham Edition 31 (3):Layout 1 27/02/2012 15:24 Page 7

The RiverCross Mr Jag Sohal and his team have given a once near derelict public house building a new lease of life, opening the RiverCross on Emscote Road in Warwick as an exceptional Punjabi restaurant. The building has been refurbished in keeping with the location, and retains many of its original features, while the tasteful decor conjures the atmosphere and ambience of a modern Punjabi restaurant. Set in peaceful surroundings near the river and with carefully chosen contemporary music, the RiverCross offers a relaxed dining experience.

The restaurant has a really interesting range of choices for vegetarians, and for the health conscious, the many healthy options are clearly marked on the menu. For a preview of the menu visit their web site www.therivercross.co.uk or telephone 01926 734086 to make a booking. Jag really cares about his customers and it really shows; great service, great ambience and wonderful food.

The RiverCross 204 Emscote Road Warwick CV34 5QT

Tel: 01926 734086 Visit: www.therivercross.co.uk

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Punjabi cuisine is from the North West region of India, east of Pakistan known as the “land of milk and honey”. Punjabi cuisine is different from typical Indian food by virtue of its characteristic use of dairy products; milk, yoghurt, lassi, paneer, makhan or ghee impart a rich creamy texture and taste, creating exquisite dishes with a subtle regional difference.

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Meat and vegetables are all locally sourced as far as possible, but their special spices are sent direct from the countries of origin to ensure absolute quality and freshness. The RiverCross’s experienced Punjabi chefs marinate the freshly prepared meat and fish in special blends of spices prior to cooking. The service at RiverCross is outstanding, on arrival you will receive a warm welcome and a seat in the large bar area, or by the fire, while you enjoy a pre dinner drink and browse through the extensive menu. The attentive staff will be on hand to discuss your choices. If a particular favourite is not on the menu the RiverCross chefs will be happy to prepare the dish of your choice, spiced to your preference. The menu offers a good range of starters, some to share, such as the delicious Fish Sizzling Platter, a selection of mini king prawns, massala fish and salmon tikka. When deciding on your main course, please discuss with your waiter the level of spice you prefer. The RiverCross also offers an unusually wide selection of desserts; do try to leave a little space for one of these tempting delights.

We are proud of our wide and cultured selection of authentic, punjab cuisine... We look forwrad to your visit with us. 204 Emscote Road Warwick CV34 5QT

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Bangladeshi | Indian Cuisine Thrishna’s fame is spreading, the acclaimed restaurant in Upton-upon Severn serving the finest Bangladeshi and Indian cuisine is fast becoming the first point of call for discerning diners, in the know, seeking an authentic South Asian dining experience, in Worcestershire.

Among the array of over 100 choices you will find a number of favourites, which are ordered again and again, including, House Lamb, Chicken Special, Chicken or Lamb Satkora and Rahad Green Herb. The speciality of the restaurant is the aromatic South Indian Garlic Chilli Chicken or Lamb.

Thrishna was established in 2007 by Chondon Miah, who has over 20 years experience of preparing and serving the best of both Bangladeshi and Indian food. Their fragrant dishes rely on the evocative flavour of spices freshly ground on the premises and are all prepared to order, using traditional recipes, but with that special Thrishna touch. The menu at Thrishna is a joy, a wide range of new tastes and experiences.

Although they specialise in very authentic Bangladeshi and Indian cuisine, the chefs will prepare dishes for the less adventurous, including Vegetarian, and traditional European options. The chefs will also willingly adapt a recipe to your taste; perhaps you like extra lemon in your curry, a little more ginger, or maybe a touch less chilli, just let your waiter know, and the dish can be prepared to suit. The pleasant restaurant and friendly staff provide a truly outstanding level of service and will be delighted to help and advise on your choices. The restaurant offers an excellent choice of wines, real ales, beers, lagers, and soft drinks. The aim at Thrishna is to ensure that you have a thoroughly enjoyable dining experience. Thrishna is moving into providing outside catering for parties of 20 and above, in response to the many requests from customers. Planning an Indian buffet, catering for a wedding or that special party? Call in and discuss your requirements over a plate of tasty appetisers with Miah, you will be impressed by his imaginative suggestions and professional solutions. For further information or bookings please contact Thrishna on: Telephone: 01684 594900 / 591199 34 Old Street, WR8 0HW

LAMPORT MANOR offices To work in the rural tranquillity of the countryside would be a dream for many business people but suitable properties in easily accessible locations are hard to find.

The offices at Lamport Manor are occupied by all sizes and types of companies and are offered to let unfurnished on new internal repairing leases for a minimum term of 12 months.

In the triangle formed by Market Harborough, Northampton and Kettering, just 3 miles from the A14 and 15 miles from the M1, the little village of Lamport has excellent transport links and is set in a beautiful location. Lamport Manor, a working farm is set just at the end of this attractive village.

Lamport Manor is a lovely place to work and to do business, visitors from urban offices ask themselves, “Whatever are we doing working in our current location, when we could be somewhere like this?”

In 2002 Roger Wood made the decision to construct 12 self contained office suites on his property. The buildings, constructed by sympathetically developing redundant farm buildings, are set round two courtyards. They provide accommodation ranging from 600 -700 square feet in the 10 smaller units to two larger units, one of which is nearly 930 square feet on one level, and the other is a two storey building of approximately 1300 square feet. The benefits of working from Lamport Manor are so evident that the 7 units of the initial phase were all occupied by the first 7 companies to view them. The site offers ample free parking, 24 hour access 7 days a week, and an owner who lives on site and is always available to sort out any issues that may occur. Occupiers have access to the orchard, which makes a pleasant place to sit in the warmer weather.

For more information speak to Roger on 07855 380709 or visit the web site at www.lamportmanor.co.uk Lamport Manor, Northamptonshire NN6 9HF

Dirk Hockridge Carpets Ltd Quality Carpets and Vinyls Supplied and Fitted Congratulations to Lamport Manor celebrating over 30 years in business *RRG OXFN WR 5RJHU¬IRU WKH IXWXUH Home Pattern Book Service | Free Estimates Mobile 07803 951911 24hr Answer Service 01536 790038

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The specialist sign maker, Moseley Signs, is celebrating 80 years in business. Established since 1933 and originally known as Moseley Neon, Moseley Signs is a family owned business based in Coventry with its own offices and factory unit close to the city centre. Over the years they have developed an extremely prestigious client list including Ricoh Arena Coventry, Birmingham Airport, Ryanair, NCP Car Parks, McDonalds Restaurants, Jaguar Cars, Telent, Chancellors Estate Agents, City College Coventry, Coventry City Council, Birmingham City Council, Barbour International, Warwick University and more. Moseley Signs are true specialists, the management team and staff use their many years of experience to develop eye-catching, innovative and functional signage of all types. Using the latest computer technology and digital output devices they offer full colour graphics and images of the highest quality. From building graphics to vehicle wraps for both interior and exterior weather proof applications. They are able to design and supply modular signs and bespoke build display signage, for interiors. Moseley Signs are also the â&#x20AC;&#x153;go toâ&#x20AC;? place for all forms of exterior signage. From neon lighting, backlit lettering, specialist display signage through to simple building information signs.

Moseley Signs are not just designers and installers of lighting and signage, they maintain it too, so that you can be sure that your corporate image carries on projecting the right image, nothing looks worse than poorly maintained signage. Speak to them about their comprehensive maintenance package, both on site and in their Coventry workshops. Thinking about improving or simply updating your company image? Speak to Moseley and you will be delighted by their suggestions and by what they can offer

Call: 02476 257684 Email: signs@moseleysigns.com Web: www.moseleysigns.com

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Taurus has found that a commission based approach offers significant savings for clients and means that Taurus is only rewarded by success. Midlands based company Taurus Collections is bringing a fresh approach and generating a highly professional and reputable image in the field of debt collection. Taurus have developed a new system using cloud technology, giving its clients direct access to the progress of their recovery process by means of their PCs, smart phones or i pads.

When Karl Baker started his business in October 2010 it was to provide a cost effective, efficient debt collection solution for SMEs across the Midlands. Taurus offers a one stop shop for all aspects of bad debt management and can offer a virtually risk free No Win No Fee service. The companyâ&#x20AC;&#x2122;s service also extends to all aspects of credit control; including ledger clean ups, credit control support, tracing services and credit checking. During the current economic climate it is more important than ever for companies to keep tight control of their finances; by working closely with local companies and forging good working relationships, Taurus has been able to achieve great success for its clients, achieving improved cash flow and greatly reduced bad debt levels. Taurus can offer its services on several levels from a case by case basis or through to a complete bespoke fixed fee outsourced credit control service. The team at Taurus are especially proud of their online case monitoring system, clients simply register their debts, upload their invoices, and collection can be instigated within 4 hours.

Although the companyâ&#x20AC;&#x2122;s heart remains in the Midlands, their fame is spreading; their honest open approach has seen the business expand into neighbouring areas and they are already establishing links with business in Holland and the USA.

For advice on all aspects of credit and debt management please call 01332 565350 or email enquiries@tauruscollections.com &EVQIVI ,SYWI ` 'LIWLMVI ` 7= ,,

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Birmingham Edition 31 (3):Layout 1 27/02/2012 15:24 Page 10

TROPHIES

At its cutting-edge design studio/production workshop in Ettington Park, near Stratford-upon-Avon, which incorporates the latest laser technology, engraving, customer services department and despatch, trophies are laser engraved with meticulous precision and to the highest quality with new concepts regularly added to the extensive range.

MORE used to making the prizes, Stratford family firm Special EFX Ltd found itself upon the receiving end when it was named Winner of Rural Family Business Award at the end of last year. The trophy, presented at a glittering ceremony in Birmingham Town Hall, was the crowning moment of a spectacularly successful year which has seen it expand and recruit more staff in response to securing significant new contracts and strong levels of repeat business.

Recent innovations include encapsulated glass, high detail graphics on laminated acrylic and fine pierced pieces in aluminium. Stunning and unique effects are created using a variety of attractive surface applications including anodising, powder coating, printing, lamination and polydome. Nickel plated solid aluminium awards offer strong branding opportunities and have a high perceived value, whilst EFX’s new laminated acrylic awards offer exceptionally detailed, digital printing in full colour for a more contemporary look A recent innovation allowing high definition, full-colour graphics to be suspended in laminated acrylic has been adapted to produce The

“Winning the award meant so much to us," says Peter Osborne, Special EFX's managing director. "We do what we do because it excites us and is hugely satisfying. We don't expect thanks but hope that our clients appreciate our efforts in providing a superb product and excellent service. To be recognised by the business community has been a great boost to morale across the company." Sales director Melanie Osborne adds: “We design and produce thousands of awards each year and send them off around the world - it is marvellous to be on the receiving end for once and a fitting tribute to our dedicated team members who do such a sterling job.” Owned and run by two generations of the Osborne family, Special EFX represents British manufacturing and design at its best, producing thousands of inspirational awards, custom trophies, medallions and plaques, table centres and event gifts for UK and overseas customers.

Birmingham Edition 31 (3):Layout 1 27/02/2012 15:24 Page 11

the company has also made trophies for the likes of Google, the Autosport Awards, Coca Cola, Moto GP Silverstone and Alitalia. However, Peter Osborne points out â&#x20AC;&#x153;We have many prestigious accounts on our books but we are equally happy to supply small, regional companies and organisations looking for fresh ideas and a quality service. â&#x20AC;&#x153;Along with special commissions and bespoke items, we carry a wide range of stock items which can be personalised with engraving and, therefore, can offer design-led products to suit most budgets.â&#x20AC;?

For further information about Special EFX and its complete range of trophies and awards,

Call: 01789 450005 Email: award@efx.co.uk Web: www.awardefx.co.uk

Ocean Collection, which presents companiesâ&#x20AC;&#x2122; brands and graphics as never before - floating in glass. The client list covers a diverse range of sectors: publishing houses, financial organisations, supermarkets, international companies, advertising and design agencies and public sector bodies including The Chamber of Commerce.

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Birmingham Edition 31 (3):Layout 1 27/02/2012 15:24 Page 12

10 years and still growing, Andrew Haigh founded Mid West Automation in 2001 after many years in the industry, he saw the opportunity to do things better; a better service, and a better product. Proof of the success of this customer focussed policy has come with the expansion into a second large unit at the Howsell Road site, thus increasing their assembly capacity.

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Mid West Automation provide high quality aluminium frame design for many different types of applications. Using the latest technology they can meet all types of demanding requirements. As well as aluminium frame design, they are also a frame manufacturer and provide aluminium frame building to the required specifications. Their manufacturing services also include machine guards, workbenches, workstations, flowlines and material presentation stands from Bosch Rexroth aluminium extrusion. Although Mid West Automation builds machine guards and frames to customersâ&#x20AC;&#x2122; specifications they also supply the aluminium frame and a full range of accessories and fasteners for clients to construct their own. The company will give comprehensive and cost effective guidance on construction and even have a design service if required.

They supply and build Custom or Standard Work Stations, using Bosch Rexroth Basic Elements for Automated or Manual Production, eLINE Profiled Rail Systems, Accessory Uprights, Table Frames, Table Tops, Shelves, Side Panels, Foot Rests, Support Frames, Aluminium Extrusions cut to size, Strut Profiles, Connection Elements, Joints, Feet and Wheels, Doors and fitting, Protective Barriers, Accessories and Tools.

For information phone 01684 899103 or visit their web site www.midwestautomationltd.co.uk Mid West Automation Unit 5, Link Industrial Estate Howsell Road Malvern Worcestershire, UK WR14 1TF

FATH Components Ltd is the international manufacturer and supplier of components for the machine building industry

Components

The team at FATH Components Ltd would like to congratulate Mid West Automation on the successful opening of their new building. The companyâ&#x20AC;&#x2122;s strength lies in its diversity, they supply companies across the engineering sector including the food and drinks industry, a typical application there would be for frames for food and drink testing machines. They are Bosch Partners, and also stock a full range of Fath components.

Tel: +44 (0)1252 346610 Fax +44 (0) 1252 330840

www.fathcomponents.com

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Quality Bearings

UK Ltd.

THEY play it straight with customers at Exalto UK Ltd. If they can complete an order within a set time theyâ&#x20AC;&#x2122;ll say and if they canâ&#x20AC;&#x2122;t theyâ&#x20AC;&#x2122;ll say. Openness and honesty go hand in hand with quality and price for this Derby manufacturer of rubber lined and rubber lined water lubricated bearings for the pump and marine industries.

â&#x20AC;&#x153;If we say weâ&#x20AC;&#x2122;re going to do an order in four weeks weâ&#x20AC;&#x2122;ll try to do it in four weeks, we donâ&#x20AC;&#x2122;t say weâ&#x20AC;&#x2122;re going to do it in two and end up doing it in five or six,â&#x20AC;? confirms general manager Dennis Rawle. â&#x20AC;&#x153;We need to be realistic, open and honest with customers. Some will quote two weeks and end up delivering in two months. If we can do a job we will and if we canâ&#x20AC;&#x2122;t weâ&#x20AC;&#x2122;ll tell them it could take a bit longer.â&#x20AC;? At its site on the Sir Francis Ley Industrial Estate Exalto UK, part of the international Exalto Group, manufactures products for the worldâ&#x20AC;&#x2122;s water, offshore, coal and marine industries; its problemsolving, backed up by rapid response and in-house manufacturing facilities, much in demand by OEMs and repair centres. Many customers return time and again to take advantage of its expertise and quality products - the company is ISO9001:2000 accredited - and it has some prestigious names among its order books. One of the core suppliers for ClydeUnion Pumps Exalto UK also supplies Sulzer Services, Flowserve, SPP Pumps, Weir Engineering Services, Deritend, Wartsila Propulsion and Vetus. Happy to take orders both large and small - thereâ&#x20AC;&#x2122;s no minimum requirement - the company always has a wide range of standard marine bearings in stock, be they water lubricated or shell standard, which it can dispatch on a same-day basis Bearings for pump customers are manufactured to order due to the vast range of sizes required by the industry. Consequently, the company is renowned worldwide for its manufacture of â&#x20AC;&#x2DC;specialâ&#x20AC;&#x2122; size bearings while its in-house tooling facility enables it to produce bearings with special flute shapes and patterns.

www.ajbaker.com

A.J BAKER (Grinding) LTD Est. 1971

Whether you need a centreless grinding machine which is fully rebuilt using modern technology, or just require a good working order used machine we can advise and supply. .JEEMFNPSF -BOF 8FTU t 3FEIPVTF *OE &TU t "MESJEHF t 8BMTBMM t 84 #( email: FORVJSJFT!BKCBLFS DPN tel: fax:

â&#x20AC;&#x153;The same high level of engineering is also used to machine â&#x20AC;&#x2DC;specialâ&#x20AC;&#x2122; profile shells with groves, chamfers, keyways, flanges or externally cut screw threads - or maybe all of these,â&#x20AC;? adds Dennis. â&#x20AC;&#x153;Provide us with a sketch, including dimensions or a full technical specification drawing and we will be happy to supply a competitive quotation.â&#x20AC;? Exalto also specialises in the manufacture of flanged bearings - again to customersâ&#x20AC;&#x2122; requirements, but for items still in a good condition externally, a relining service is available. Having just enjoyed a January and February which saw orders up on the same two months from last year, Exalto UK is looking to the rest of 2012 with optimism. Whatever the vagaries of the economic climate, the company remains certain of one thing. Says Dennis: â&#x20AC;&#x153;We are committed to delivering a market-leading product and service to all our customers across the pump and marine industries.â&#x20AC;?

For further information about Exalto UK Ltd and its services, visit www.exalto.co.uk. To make an enquiry, call 01332 340 501 or email sales@exalto.co.uk. Your local specialist in sales, supply and repair of compressors & air dryers. We deal in new and reconditioned compressors.

Call us on: 0116 235 2906 0116 262 2253

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Combine these sought-after traits with Exalto UKâ&#x20AC;&#x2122;s well-equipped machine shop and moulding facility and its highly-skilled, experienced and motivated 17-strong workforce, and you can see why its reputation for quality and service extends worldwide.

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Leicester Compressor Services Ltd

e: enquiries@leicestercompressorservices.co.uk

Optical Profile Projectors both new and used from Midland Metrology Ltd together with other Measuring, Inspection, Test and Calibration Equipment, we also have an extensive Calibration Laboratory.

M I D L A N D

are pleased to be associated with

Exalto

M E T R O L O G Y

a: Unit G3, Little Heath Ind Est, Old Church Rd, Coventry CV6 7ND t: 02476 638280 w: www.midland-metrology.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 15:24 Page 14

MIDLAND BEARINGS

THE trend-bucking success of Dudley’s Midland Bearings is making the headlines. Booming business, rising staff levels and million pound-plus profits are words which rarely feature in news reports in these straightened times, but they’re words that have been reverberating around the company for years.

Meanwhile, Midland Scales is one of the largest online suppliers of scales and weighing equipment and can provide weighing solutions for every function; from domestic digital and counting scales to industrial pallet truck scales, packing equipment, platform and floor scales and to medical and veterinary scales. Combined, the three firms now have a joint annual turnover of more than £8 million and its on this turnover that the net profits of £1.3million have been realised. It’s a figure that is, says managing director Phil Chesworth, “very much an upward trend”. “Our growth is down to its ability to provide next day delivery from the stockpile at our Kingswinford headquarters,” he says.

For further information about all three companies and their services, Visit: www.MidlandBearings.com Call: 01384 841400 (Midland Bearings) Visit: www.MidlandPalletTrucks.com Call: 01384 8441440 (Pallet Trucks) Visit: www.MidlandScales.com Call: 01384 841430 (Midlands Scales) or Email: sales@midlandbearings.com

So it was definitely a case of ‘have we got news for you’ when it announced it was expanding its premises on the Pensnett Estate, Kingswinford, by an extra 9,567 sq ft after making a £1.3 million profits this year. The announcement made the front page of the company’s local daily paper but while many read about its success for the first time, Midlands Bearings knew it was just the latest exciting chapter in an ongoing success story. It has been based in the West Midlands since 1984 and is one of the largest importers and wholesalers of bearings and power transmission components throughout the UK. It is also the sole UK agent for FK Bearings. It moved, with 10 staff, to an 18,000sq ft site on the estate in1999 and over time, established two sister companies, Midland Pallet Trucks and Midland Scales which have also continued to grow and expand. Just over a year ago it took on extra warehousing, to which it added even more last August - along with four new members of staff. Today the group boasts a 26-strong workforce and a site covering more than 60,000 sq ft from where the company distributes to trade and original equipment manufacturers across the UK with 30% of its sales exporting to Europe and worldwide. Midland Pallet Trucks is a specialist supplier to the industry with a diverse range of pallet truck models and specifications available to the manual handling industry. It enjoys an enviable reputation for selling high quality pallet trucks at competitive prices but also recently introduced a budget pallet trucks line which, it says, offers even better value for money for those businesses which are on smaller budgets but still in need the convenience afforded by the presence of a pallet truck in the warehouse, garage or store room.

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We are proud to support

Midland Bearings Blackheath Trading Estate | Cakemore Road | Rowley Regis | B65 0QN sales@midwestforklifts.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 15:24 Page 15

MSA

one

Unless you are an IT specialist, the everchanging world of IT can be a bewildering one. As new companies set up, or developing ones outgrow their existing systems, they need somewhere to turn for help and advice. Since its formation in 1989 MSA Systems have been the people who are able to offer the help companies of all sizes need. Since its inception MSA has enjoyed steady growth and development. Working closely with the industry leaders in business systems MSA has provided IT solutions for hundreds of organisations of all sizes, throughout the Midlands and surrounding areas.

MSA Systems is a fully accredited Sage and Microsoft partner as well as working with numerous leading software and hardware organisations, and are proud to be the Midlands Top Reseller for Sage Construct along with the complete range of Sage Business Software Solutions. Not only offering support to Midlands companies, MSA Systems have led numerous installations on customer sites from Folkestone to Liverpool, London and Ipswich. MSA Systems are able to offer flexible, robust network solutions that will help you to increase the efficiency of your business, and to improve the security of your data.

For more information please contact them on 0121 585 0662 or visit their web site www.msasystems.co.uk MSA are pleased to support Midland Bearings and wish them every success in the future.

It is reassuring to know that there is a company whose aim is to provide customers with a single source for all of their system requirements encompassing software, hardware, training and ongoing support. Led by directors Mike Smith and Mark Jones their extensive team of experienced support consultants is always on hand to provide your business with the technology to manage every aspect of your day to day operation efficiently, reliably and helping to maximise profits.

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MSA

one

PHONE 0121 585 0662 OR VISIT US AT WWW.MSASYSTEMS.CO.UK

THE ONE STOP SOLUTIONS PROVIDER MSA ONE. MSA also provides Sage Software - we offer a wide range of software from Financial to Commercial, manufacturing and construction. Network Solutions - as fully accredited Microsoft partners MSA Systems are able to offer flexible, robust network solutions. Hardware - we able to provide you with all of the hardware you need to fully implement your system, at competitive prices. Training & Support - we are also able to provide full training on any of the software that we supply. We offer a full, competitive support service designed to overcome any technical issues or queries that arise.

MIDLANDS NO.1 RESELLER MSA Systems have been crowned the Midlands Top Reseller for Sage Construct software.

Birmingham Edition 31 (3):Layout 1 27/02/2012 15:25 Page 16

NORTHFIELD ECOCENTRE tŽƌŬŝŶŐ ǁŝƚŚ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ƚŽ ĮŶĚ ƉƌĂĐƟĐĂů ǁĂǇƐ ƚŽ ůŝǀĞ ďĞƩĞƌ Θ ƉƌŽƚĞĐƚ ƚŚĞ ĞŶǀŝƌŽŶŵĞŶƚ

NORTHFIELD Ecocentre doesn’t just practice what it preaches - it sets out to teach others too. Since 2008 it has been showing people how to live more sustainably through a range of activities, courses and events and, increasingly, businesses are seeking out the team’s expert services.

“We aim to practice what we preach so we set up our own environmental management system (EMS) to monitor and reduce our environmental impact and, to ensure it was done to the highest standard, went through ISO 14001 accreditation, an international standard designed to ensure the thoroughness and quality of our EMS, something we're very proud of,” says Georgia. Northfield Ecocentre helps its clients to design, document, implement and operate an EMS that not only meets ISO 14001’s requirements but is fitted around their business and environmental practices as much as possible. “We’ll help you to establish the necessary controls to ensure you are in compliance with relevant legislation and identify and solve the areas of your business that do not comply to the ISO 14001 standard,” says Georgia. “Once the system has been implemented, we will recommend you for the initial audit visit and work with you to ensure you are ready to achieve accreditation through the second stage audit.”

Its ever-growing client base covering businesses, members of the public and third sector organisations means the Birmingham charity can fund even more charitable green initiatives. Northfield Ecocentre, in Church Road, is based in a former shop which has been renovated to include the latest carbon reduction and environmentally friendly technologies, such as an air source heat pump, solar hot water panel, green roof, heat recovery unit, triple glazed windows, sun pipes and a working kitchen garden and is bursting with information, guidance and displays on all areas of sustainable living. Alongside this manager Georgia Stokes and her team of City and Guilds Energy Awareness-trained assessors have developed a ground-breaking energy advice service helping people reduce their carbon footprint and release them from fuel poverty. Being such a guiding light has reaped many rewards, not least the fact that the ecocentre itself is ISO 14001 accredited, this year Business in the Community, in association with Prince Charles’s START Initiative, gave it the West Midlands START Award for Low Carbon Communities. With Birmingham City Council already a prestigious client, Northfield Ecocentre is working with the Energy Saving Cooperative on a Green Deal pilot project. This provides a combination of energy-saving home improvements and a finance package allowing people to pay off the work in monthly installments, thus energy proofing their home without large upfront costs.

It’s also there to help those who run an EMS or want to develop one but feel they don't have the skills or capacity to maintain it on their own. With home advice visits, energy advice surgeries at events and in community buildings and a helpline providing remote advice, Northfield Ecocentre is a one-stop shop for all your sustainability issues.

tel: 0121 4480119 visit: www.northfieldecocentre.org www.westmidlandsenvironmentalservices.com

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“Customers will also be able to join the co-operative, meaning they will benefit from the growth of the scheme and any profit it makes.” Georgia points out. Able to help and advise on a vast range of green products and services, including non-domestic energy assessments, display performance certificates, domestic energy assessments and retrofits and domestic energy advice services, Northfield Ecocentre doesn’t just talk the talk.

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NORTHFIELD ECOCENTRE tŽƌŬŝŶŐ ǁŝƚŚ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ƚŽ ĮŶĚ ƉƌĂĐƟĐĂů ǁĂǇƐ ƚŽ ůŝǀĞ ďĞƩĞƌ Θ ƉƌŽƚĞĐƚ ƚŚĞ ĞŶǀŝƌŽŶŵĞŶƚ

Birmingham Edition 31 (3):Layout 1 27/02/2012 15:26 Page 17

ART

stream,” says Steve Walker, Chief Executive of ART. “ART, and other CDFIs around the Midlands, have money available right now.” Since it was established in 1997, ART has helped hundreds of borrowers, operating in diverse markets to access the finance they needed to grow, diversify, survive cashflow problems, or get started. It has helped to create or preserve over 4,500 jobs and has just passed £10m in loans delivered. Commenting on reaching the £10m milestone, Steve Walker, said: “We are here to enable small businesses to access the finance they need and it’s good to see what our loans have helped enterprises to achieve over the years.”

FINANCE FOR ENTERPRISE Somewhere to turn for business finance when the banks say “no” ART (Aston Reinvestment Trust) provides loans of between £10,000 and £50,000 to businesses that are based in Birmingham or Solihull and have a viable project that has not been able to be supported, either in part or at all, by a bank. It is a Community Development Finance Institution (CDFI), owned by its members – both borrowers and social investors – with a remit to lend in a specific area to help boost the local economy. ART was a pioneer of its model of raising a mixture of public sector and private sector funding to lend locally and its way of providing finance for enterprise has not only been replicated throughout the UK since it set up in 1997, it has also been closely researched by visitors to ART’s Aston Cross base from all over the world including Japan, Korea and Europe.

ART borrowers have included award winning and high growth businesses such as Cubewano, Purnell’s and Zybert Computing, as well as social enterprises including Betel of Britain, Future Health and Social Care and the Amina Trust. “We are often the last vital piece of the jigsaw in a finance package lending alongside others,” says Steve Walker, “but in some cases we lend on our own. Either way we enable business activity to happen that otherwise wouldn’t.”

To find out more about loans from ART

call 0121 359 2444 or visit www.reinvest.co.uk For information about other CDFIs in the West Midlands see www.fair-finance.net Or for others around the UK see www.cdfa.org.uk

Loans to Go

Loans to

GROW Over 4500 jobs created or safeguarded since 1997 Over £10m lent since 1997 560 loans since 1997 25% of loans in 2010/11 to black and minority ethnic business people 55% of loans to businesses under 3 years old

The ART lending team (L-R): Andy King – Loan Manager, Dr Steve Walker – Chief Executive, Martin Edmonds – Loan Manager.

There are CDFIs now covering the whole of the West Midlands area, which belong to the Fair Finance Consortium. Those covering the rest of the UK can be found through the Community Development Finance Association.

0121 359 2444 www.reinvest.co.uk

Since the credit crunch in 2008 ART and the other CDFIs in the West Midlands have seen demand rise substantially, but the good news is that all still have funds available to support businesses in their areas and especially to help them create or preserve jobs. “It seems that every day we are hearing about a new initiative to help small businesses access finance, but these are not yet on-

ART borrowers are engaged in a wide variety of activities

JobsGrowthOpportunityEnterpriseInnovation 17

Birmingham Edition 31 (3):Layout 1 27/02/2012 15:26 Page 18

company’s excellent relationships and contacts within hotel groups in this country and abroad. For every meeting or conference enquiry, Angela and her staff will obtain at least three options within the client’s chosen location or advise of alternatives if they have been given special offers from hotels or conference venues. It also offers the reassurance of an emergency out-of-hours telephone number for weekends and evenings. Angela adds: “After every conference has taken place I will personally call the organiser to talk about the event making sure everything was as expected and what they thought of the venue. “Such feedback is critical to us to ensure we can continue to deliver exactly the type of services clients want as we are always looking for new business and improving ways we can assist our current customers.” LIFE on the front line is going to be even more exciting for Angela Kingett - a woman with the world at her finger tips. Her venue-finding business has just relocated from Droitwich, Worcestershire, to new, larger premises in Bromsgrove and she’s poised to recruit two new members of staff to handle the demand for the company’s free services that continues to pour in. “I am so excited about expanding the business and our prospects for 2012,” she says. “The company’s strap line is ‘service without compromise’ and I’m looking forward to demonstrating this to even more new clients.” Angela Kingett founder frontline venues

It was by listening to what people wanted - in this case for a ‘onestop shop’ that prompted Angela to offer an additional extra business travel service. For a small fee, and working with a travel agent who wholesales for more than 50 of the world’s leading airlines, Frontline Venues will confirm customers’ flights and train tickets and send written confirmation. Anyone who has organised an event will know just how complicated it can be to arrange a venue and accommodation for people who could be arriving from all over the world. That’s why those who want to ensure success go to Frontline Venues.

For further details - and to see the many glowing testimonials from satisfied clients - visit the website www.frontlinevenues.com. Alternatively, telephone 01905 779288 or email info@frontlinevenues.com T: 01527 401 625 M: 07539 276 276054 6054 E: gill@gtassociatesdmcs.com m ...exceed your expectation expectations s Destination Management Company Representation R epresentation

Angela set up Frontline Venues UK Ltd, originally based in Droitwich, as a free venue-finding service. Catering mainly to the corporate sector, but also known to source venues for clients’ personal celebrations and weddings, Frontline Venues seeks out hotel accommodation across the UK and overseas for events such as meetings, conferences, training courses, exhibitions, corporate events including golf days, team building, gala dinners and Christmas parties. “The service is completely free of charge,” promises Angela. “We have many years of travel industry experience and many contacts, resulting in time and cost savings for our clients.

Gill and Alan at G Gill GTAssociates TAssociates are arre delighted to see Angela succeeding so well with Frontline so Frontline VVenues enues andd wish her yet more success in her new offices. Wee look forward to the pleasuree of working with Angelaa and W FFrontline rontline VVenues enues on future overseas eas projects and Events. s.

Small Enough to Caree Professional Professional Enough to Matterr Focused Enough to Deliverr

“Building a good rapport with our clients is very important to us and we pride ourselves on giving a first-class service which you will find hard to beat. Our current clients are recommending their clients to use us, it doesn’t get much better than that!” “In no time companies are wondering how they coped without us!” Angela believes that Frontline Venues’ delivery of such top quality service is based on her team’s key strengths of listening and understanding customers’ individual requirements combined with the

www.gtassociatesdmcs.com

Birmingham Edition 31 (3):Layout 1 28/02/2012 08:55 Page 19

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:32 Page 20

BUSINESSES are on cloud nine after working with the experts at Shuttle iS Ltd. The Cheltenham company is helping companies dynamically grow and take on larger competitors by supplying cutting-edge businessfocussed IT support and development solutions for SMEs. While tried and tested information technology is readily to hand for those using web-based and traditional deployment, Shuttle iS focusses on enveloping newer technologies and methodologies, supplying cloud-based bespoke solutions, such as mobile web applications, and enterprise cloud offerings, like Microsoft 365.

“Shuttle aims to provide your business with the tools it needs to run worry-free IT environments which are cutting-edge, scalable and affordable.”

For further information about Shuttle iS and its services, particularly the new Cloud-based business management and mobile phone app which is due to be launched in April, please visit www.shuttleis.com Alternatively telephone 0843 216 0636 or 01242 649464

365 5

The small friendly team, based at Ashford Road, are now gearing themselves up for the spring launch of their newly developed scaleable cloud client management and communications system, which businesses can use to effectively track their customers and update them from virtually any device. The new service, combined with the expectation of taking on more staff at Shuttle iS, which also has an office in Derby, means that, for 2012, the sky really is the limit. "Because of the nature of computer technology, and the plethora of software and services companies available, IT has always been a strange beast,” says Systems Architect and Shuttle Information Systems founder Craig Yoxall. “Wider establishment of cloud computing in 2012 will change this, rationalise many processes and make it much easier for SMEs to manage and maintain their business critical IT systems. “The cloud delivers affordable high end solutions, increased accessibility and team-collaboration and offers business owners a competitive edge in the already over-crowded marketplace.“ Shuttle iS, a Microsoft Certified Partner and a member of the Federation of Small Businesses can host websites or web applications on its own servers with packages designed specifically for businesses, from whom it draws its customer base. “We provide new, safe and efficient ways for companies to move their IT systems to a cloud environment, with help and support from the Shuttle iS team,” says Craig. Services include: • Microsoft Office 365 Migrations, rollout and support • Cloud Consultation Services • Server relocation, server virtualization and management/support Shuttle iS is also proud to provide SaaS – (Software as a Service) development for businesses, with systems designed to operate seamlessly with each customer’s individual way of working. “A well integrated SaaS application, along with a specialised smartphone Web-App can help your business grow and streamline processes and activities performed in the process,” says Craig. “Discuss your requirements with Shuttle iS in a free consultation and look at some of our existing solutions and how they have helped other businesses to attract more customers and help make BAU operations quicker and smoother

Founder Craig Yoxall.

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:32 Page 21

A NEWLY launched dynamic sales growth management and commercial intelligence software is exactly what’s needed for the inexact science of business forecasting and planning. It’s the latest management tool from Birminghambased Foresite SPA which specialises in providing companies with cuttingedge management tools, such as accurate, continuous forecasts and growth trajectories, by providing real-time information on all commercial areas of the business.

Brian Hawkes founder Foresite SPA

This latest ground-breaking software is to help companies manage growth strategies and sales trajectories and is nonprescriptive and flexible.

Cloud-hosted, highly secure and fully scalable, it can work with future or legacy systems, carrying out the following functions. 1. Continually updates trajectory information, targets and forecasts dynamically and in real-time, letting business managers take continual action to counter dips in performance or to prepare for growth, without being fixed to monthly or quarterly financial budgeting periods.

“Increased competition and the internet have provided customers with greater choice and better information on which to base buying decisions, as well as a voice with which to influence markets. “However, we are also facing the worst recession for 80 years and many markets have ceased to grow and become unstable. Companies must adapt or face the possibility of dying.” Traditional business planning, adds Brian, fails to account for why 90-95% of business activity results in lead attrition or sales churn. “Companies must outperform their markets and competitors and this means adding value to customers beyond their expectations which requires evidence-based and provable commercial intelligence from across every commercial activity, not just sales,” he states. “The main drivers and limiters that affect sales outcomes are rarely relationship driven. “Companies must control the real commercial drivers and limiters (internal and external) that impact on their future success. “Our G-index is designed to give them a real idea of their growth potential and the future impact of past sales effort at all times.”

For more information on Foresite SPA, and to download Brian Hawkes’s white paper on business strategies to outperform the market, Visit: www.foresitespa.com Telephone: 0121 314 8331 Email: info@foresitespa.com

2. Highlights continuous improvement opportunities by identifying the causes (and measuring the impact on trajectory) of the 90-95 per cent of opportunities that fail to convert into sales. 3. Helps business set and continually refresh ambitious targets. 4. Measures customer value providing continuous feedback from qualified prospects and active customers and measures their impact on future sales trajectory. 5. Provides a G-Index (growth-index): the ultimate business metric for proving future growth capability and the impact of past commercial effort on future outcomes. It is the essential validation test for every forecast and target. Foresite SPA’s founder Brian Hawkes explains: “Commercial managers are given a bigger picture of how business drivers and competition issues are impacting the overall performance of the business, and lets them assess the likely impact of remedial action.” Brian, a member of the CFO panel for the international private equity firm, 3i, and an experienced finance director for aggressive growth companies, founded Foresite SPA to develop radically new tools to enable CFOs to de-risk business processes, manage growth and create accurate, dynamic forecasts. “Our business environment is tougher today than it has ever been,” he says. “In the last two decades we have witnessed the longest ever period of continuous economic growth, the emergence of new markets, removal of trade boundaries and the globalisation of economies.

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:32 Page 22

“Energy billing is complicated; with standing charges, capacity charges, levies and numerous rates, estimated reads all in one invoice.”

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AT a time when every penny counts, it pays to have an expert on side to ensure you’re not spending unnecessarily.

“There can also be errors. According to an Ofgem report, since deregulation there have been more than £1 billion in overcharges.” “Managing the energy issues is time consuming for any business and takes time away from their core activity.” “Any company which is spending more than £2,000 per year on energy, would be advised to get in touch with Ginger to have them cast an expert eye over the bills to see if any savings can be made,” suggests Rob. “Instructing Ginger is extremely cost effective for your business,” he adds.

That’s why Ginger Energy Ltd is creating a spark with businesses whose energy bills make up a substantial part of their budgets. Drawing on their extensive industry experience, Ginger Energy’s friendly experts will scrutinise all their Client’s energy bills over the preceding six years, checking for errors which could result in a refund or credit. If nothing is found, no charge is made. It’s as simple as that. No wonder primary care trusts, councils and small businesses across the region are lining up to benefit from the wealth of expertise in this new business - it launched in 2011.

“Invoice validation starts from just £10. The initial revenue recovery audit is self-funding and for procurement; our fee comes from the suppliers. So, all in all, engaging with Ginger can deliver significant savings to your business and may even result in you getting money back – not something that many companies can offer!”

For further information on Ginger Engergy’s services Visit: www.gingerenergy.co.uk Email: info@gingerenergy.co.uk Telephone: 0844 544 0130 Currently there are just seven staff (eight if you count chief of security, Woody, their much loved canine companion whose coat hue is partially responsible for the company name) based in Lionel Street, Birmingham, but their wealth of combined experience and expertise means they can do a lot more than just spot errors.

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Ginger Energy’s procurement service acts as a beacon of clarity and a valuable timesaver for those struggling to navigate through a marketplace of multiple suppliers all offering hundreds of different tariffs. And because of the large volume of energy they are procuring in total, they can often secure even better deals than their Clients could access direct. Ginger Energy takes the headache out of calculating the tariff best matched to a Client’s business and not only offers preferential rates otherwise unavailable to customers dealing direct with suppliers, as part of the same procurement service, it also advises when a contract is due to expire, sending a list of recommendations at renewal. The invoice validation service monitors, analyses and approves ongoing energy charging to ensure the bills are valid and correct. Ginger’s experts are also a valuable ally to those struggling to understand their energy billing or disputing a bill but failing to get a valid response from the supplier. They are used to dealing with energy companies and can fast track queries to resolution as well as negotiate compensation discounts if it can be proved that the supplier’s inability to bill accurately has resulted in costs to a customer’s business. “Energy is becoming an increasingly significant cost to all businesses and it is essential to ensure your business is paying the most competitive price and being charged correctly” says Ginger’s managing director, Rob Parsons.

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Birmingham Edition 31 (3):Layout 1 27/02/2012 14:32 Page 23

D4P

design performance

MANUFACTURERS who are getting big returns on their product development investment have two things in common - Daniel Rowntree and Design 4 Performance. When recent surveys have shown that 70% of European and North American products fail in the market – and that figure as high as 90% in some industries – those who have Daniel and his expertise on side are busy bucking the trend. Even with the tough economic conditions he has developed products which have resulted in sales orders increasing by a factor of 10. “To see the effect that this has on the workforce is inspiring and one of the key factors which drives me to do more,” he says. But he’s frustrated by the high failure rate of so many who invest in product development but find the majority of their new products do not bring in the expected returns. That’s why all D4P’s services focus on reducing risk and, therefore, increasing the chances of success for all new products. “This brings better returns on investments which, in turn, creates more stable and more profitable businesses even during more challenging economic times,” Daniel says. Based in Kenilworth, Daniel has spent 15 years developing new products with a wide range of manufacturers, from small family-run concerns with turnovers of £5m to first tier automotive suppliers with turnovers of £8bn. His tailor-made training courses, delivered at client’s premises, cover subjects such as: • Creating dynamic timing plans which deliver on time

Maximising Returns On your New Product Development Investments “They learn the ropes of project management much quicker than either if they were on their own, or than if they had a contractor to do it for them, but will still be steered clear of all the major pitfalls and risks,” says Daniel. Another of D4P’s strengths is Daniel’s awareness of the importance of nurturing an organisation’s culture to ensure its ongoing success and stability, hence its Private Client Programmes. “Although there are many opportunities to introduce new tools and lean habits into new product development and engineering, these changes are often lost after the initial novelty of the change has worn off,” he explains. “The Private Client Programmes see the client set targets and objectives for improvement in performance, related to new product development and D4P works alongside for up to two years in order to develop the culture to ensure that the objectives are met - and kept”. For further information about Design 4 Performance and its services visit www.Design4Performance.co.uk or email info@design4performance.co.uk Alternatively telephone 01926 856501

Taming T aming New PRODU PRODUCT UCT DEVELOPMEN T DEVELOPMENT 60 TOP TIPS to maximise the e effectiveness f fectiveness of your new w product p roduct development activities. es.

• Turning FMEAs from a paper exercise into a valuable tool • Pulling out all the STOPS (Strategy, Technology, Opportunity, Planning and Specifications) to ensure successful New Product Development • Application of LEAN philosophies, habits and tools in New Product Development. “Most material covered in other suppliers’ training courses is not implemented when the trainee returns to the office for various reasons, including pressure of workload or difficulty in tailoring academic learning to specific environment or circumstances,” reveals Daniel. “But D4P follows up training with trainee support and mentorship to ensure implementation, making the course much more effective and an attractive option for many clients.” The company also provides Project Management services on a consultancy basis, enabling manufacturers to take on larger or additional projects without making permanent additions to staff. Alternatively, it offers mentoring programmes, providing expert guidance to clients wishing to manage projects themselves.

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Birmingham Edition 31 (3):Layout 1 27/02/2012 14:33 Page 24

telecom

Welcome the telecoms challenge Adapting to changing market pressures while aligning a business strategy with technological advances ensures a secure platform for growth, says Jack Michalski, CEO at Welcome Telecom. Welcome Telecom was founded in 1999 intending to supply small local businesses, but it quickly became apparent that there was also a market for a responsive supplier servicing larger businesses with particular requirements.

In the current economic environment all businesses are working hard to reduce costs, but many businesses are simply looking for the cheapest prices. More forward looking firms are looking for efficiency, functionality and value, which combined with the technical advances becoming available, offers great opportunities to communication providers and their customers. More specifically, Unified Communications using hosted and cloud technologies with fixed mobile convergence are, without a doubt, the future shape of the industry. Welcome has developed a knack for building long-term relationships with large and small customers across the UK that value its product set and services. Its long-term retention of key blue chip customers, low churn and ISO9001:2008 certification lend weighty support to its approach to business.

Call: 0800 008 7080 Email : info@welcometelecom.co.uk Visit : www.welcometelecom.co.uk

With many decades of telecoms experience, with businesses such as BT, WorldCom and other resellers, Welcome Telecom became early adopters of new products, adding high speed ADSL2+ from 2006 opening the IP Telephony space and allowing the delivery of cost-effective, efficient telecommunications to customers.

0800 008 70 80

Welcome has been providing IP Telephony since then and is particularly strong in the hosted space. Welcome also offers a variety of SaaS services including Lync, OCS and Exchange, which can be integrated with its hosted telephony offering. The final piece of the jigsaw, mobile, was introduced to the Welcome portfolio in 2011. Key partners include Gamma, Virtual 1, Microsoft and Cisco. The product set is integral to Welcomeâ&#x20AC;&#x2122;s success, but also key is the customer services that are offered. This is the area that converts costs into value and differentiates Welcome from the many commoditised offerings in the market.

Stand out factors Welcomeâ&#x20AC;&#x2122;s big differentiating factors hinge on its reputation, delivery, service and non-commoditisation, all of which help to turn challenges into opportunities. Constant downward pressure on prices means a closer relationship with the end user is needed to make true comparisons, however, consolidation of the industry creates larger providers that seek to gain business on price and accept higher churn. In effect, these players treat businesses as consumers and are only interested in headline offerings. In the long run their lack of service, openness and clarity will lead those customers to understand that cost is not the same as value.

Unifying Communications info@welcometelecom.co.uk www. welcometelecom.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:33 Page 25

Result driven pro-active telemarketing It has been truly said that the only time a sales person is really working is when they are eye to eye, knee to knee with their customer. The very best use of a companyâ&#x20AC;&#x2122;s major asset, its sales force, is to place its members in that position as frequently as possible. The more your salespeople are doing what they do best, the better the return for your company. Tying up such an asset in administration, cold calling, keeping track of potential enquiries and lead generation is an expensive misuse of resources. The majority of sales people would admit that paperwork and general admin is not something they particularly enjoy, they want to be in front of a prospective customer. But how to ensure a steady stream of high quality, qualified appointments is the stumbling block. The answer is by outsourcing elements of your sales cycle to The Lead Machine, you free up your sales force to concentrate on what theyâ&#x20AC;&#x2122;re best at â&#x20AC;&#x201C; selling.

enquiries that have been allowed to lapse, which are often a gold mine of potential business or simply cleaning down your data base, they will have the right solution at the right price. From short campaigns to more complex multi-channelled campaigns, The Lead Machine has the knowledge and experience to deliver results. They can also help to make the most of functions, events and exhibitions by raising awareness of the event, issuing invitations to ensure a steady stream of visitors and, very importantly, following up on enquiries to make qualified appointments for your team.

It will be readily seen that this exciting company has a range of solutions to help build your business. Contact them on 01952 211431 for a chat to see what they can do for you. The Lead Machine 2nd Floor 58 High Street Newport TF10 7AQ

The Lead Machine is a specialist telemarketing company that really delivers results. They offer a wide range of bespoke outbound telemarketing services to mainly small and medium companies throughout the UK. The Lead Machine has the experience and expertise to infuse new life into your sales cycle, and can tailor specific solutions to suit your requirements. After initial consultations The Lead Machine will carry out a short fixed cost trial campaign. This trial campaign is essential for both parties; it allows them an in depth understanding of the product or service being offered, and the best way in which to run your campaign. The data from the trial will ensure that the ensuing campaign will be targeted to achieve the best possible results for your company. Once this initial data has been assessed, and a programme agreed upon The Lead Machine, as a results driven company, are so confident of their abilities that they charge on a results only basis.

Did you know? we charge on a RESULTS ONLY basis*

*after a short-term fixed cost trial campaign

The Lead Machine offer a wide range of bespoke outbound telemarketing services, to all sectors of the market, they will bring their focussed, channelled energies to bear in the Business to Business field. Whether you are looking for new lead generation, or a rejuvenation of your old data base and previous

For more inf For information ormation regarding any of our business services: Street 58 High S treet | Newport | Shropshire Shropshire | TF10 7AQ t: 01952 211 431 e: info@theleadmachine.co

www.www.theleadmachine.co/

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:35 Page 26

Events Videos and DVDs TV and Radio Commercials Marketing Media Training and Consultancy Broadcast TV Programming www.rodnatkiel.co.uk In just over a decade, RNA (Rod Natkiel Associates Ltd.) has built a formidable reputation, UK wide. This includes being described by the Dorchester Hotel’s Director of Events as “the best production company on Park Lane” - not bad for an organisation firmly based in the Midlands! RNA creates, produces and manages Events, DVDs/Videos and TV and Radio commercials, and offers marketing services and media training - as well as making broadcast TV programming. The company was founded by Rod Natkiel, a BAFTA winning TV programme maker and formerly BBC Birmingham’s Head of Network Production. The seven years under his leadership was one of BBC Birmingham’s most successful periods ever. In that time, turnover increased by more than 300%, programming hours more than doubled and the centre became the leading non-London supplier to all the BBC’s network TV and Radio channels. About his own company, Rod explains: “In RNA, we use our extensive expertise and experience in areas where our clients are probably in unfamiliar territory, to ensure, not only that they get great deals, that their objectives are met and that the return on their investment is excellent, but also that their projects really stand out. We combine genuinely bespoke creativity with thorough professional knowledge.” RNA being fully involved in “showbiz”, with an amazing network of celebrity contacts, is very important in some corporate projects, but the company also has a passionate interest in all business sectors. That’s hardly surprising, as Rod himself is an MBA graduate (with Distinction) of the Birmingham Business School. Large, lavish Galas .... to conferences, conventions, seminars, away-days

0121 355 2197

E-mail: info @ rodnatkiel.co.uk

London’s Park Lane hotels and even Westminster Abbey, to truly “historic” locations like the Mansion House and Guildhall in the City of London, more intimate venues, including hotels throughout the UK (for example Selsdon Manor in Surrey and the Marriott and Holiday Inn chains) and specifically designed convention and conference suites like those at Wembley Stadium and the Oval. In everything RNA does, being truly a “one stop shop” with its own state-of-the art digital facilities enables the company to offer excellent value for money; there is no expensive contracting out. Every aspect, from initial concept and design to post-production, is carried out “in house”. Particularly in the Events business, very few UK companies genuinely offer this.

A fully integrated “one stop shop” with state of the art digital facilities from ‘first thoughts’ through to completion. Producing for clients in all sectors:

From engineering firms to corporate banks, the military and the UK’s top schools, City of London livery companies and West End theatre ... to name just a few.

Alongside its Events work, the company has produced DVDs or videos, and/or devised and delivered media training or marketing services and consultancy, for a wide range of clients, from Beiersdorf UK, Bank of Scotland Corporate, Continental Airlines and Thomas Cook, to specialist companies like Wessex Lifts and major not-forprofit organisations including The Prince’s Trust, the British Red Cross, the Lord’s Taverners and even the City livery company, the Worshipful Company of Carmen. RNA’s TV and Radio commercials clients range from ABF - The Soldiers’ Charity to Learn Direct. RNA projects in the near future include “the PROPS” (the UK’s premier property industry awards event), the Brazilian Chamber of Commerce’s President’s Awards Dinner, a gala “Tribute to HRH the Duke of Edinburgh”, DVDs and all aspects of a new marketing campaign for leading sports agency Platinum Sports Management, a ShowBiz Awards programme for Channel 5 and a “Dionne Warwick and Friends” Gala Concert at the Royal Albert Hall.

.... and an amazing network of contacts The breadth of RNA’s experience in conferences, away-days, conventions and awards and other ‘celebration events’, and its range of in-house skills, mean that it can produce events of any type, on any scale, anywhere. The venues in which RNA already has proven expertise range from the International Convention Centre in Birmingham, the massive Apollo Victoria Theatre in London, all

“It’s the range of what we do that everyone in RNA enjoys so much,” says Rod Natkiel. “It’s great to meet, get to know and work with new people and organisations in different business sectors, and terrific to play a real part, that is both highly creative and sharply businessfocused, in them achieving their aims.” You can find out more at www.rodnatkiel.co.uk or by calling 0121 355 2197 or e-mail info@rodnatkiel.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 27

HOTDOG p r e s e n t a t i o n s

l t d

FRESH out of the starting gate, new business Hotdog Presentations is proving to be a real pedigree find for companies seeking quality audio visual equipment. Only launched in September, the Coventry company has already more than doubled its client base and is gaining new customers every day. “Whether a client needs to hire audio visual equipment such as a projector, screen or PA system, for a meeting or social occasion, hold a conference or event – large or small, or invest in a stateof-the-art installation for a board or waiting room, we have the solution.” says delighted Andrea Stevens-Moore, who, with her husband Tom, is a director of the busy company. Directors Andrea and Tom Stevens-Moore

Hotels, venues, and individual businesses are lining up for Hotdog Presentations to provide their audio visual solutions including the Hilton Hotel, Warwick, Brandon Hall Hotel, Coventry, the city’s Belgrade Theatre, The Welcombe Hotel in Stratford-upon-Avon, and recycling and waste management company Veolia Environmental Services. While that prestigious list may reflect Hotdog Presentations’ Midlands location, the company handles projects from all over the country. “We work closely with clients; from selecting the right AV equipment, to designing a set, staging, lighting, music and graphics,” says Tom. “It’s all part of making the organisation of the perfect event an easy, stress-free operation.” “We also have customers who want the perfect occasion but don’t have the time or expertise to handle it, which is where our event management team can prove so invaluable.They can arrange everything; from venue location, accommodation, entertainment and conference packs, whilst our AV department concentrates on the staging, equipment and lighting etc.” Whether you require the expert management of your entire event or simply need to hire a few items of top-class equipment and have them collected a short while later, Hotdog Presentations is there to help. Says Andrea: “Leave it to the experts, sit back and enjoy - you’ll be surprised at just how cost effective it can be.”

“We pride ourselves on offering a boutique service at a budget cost. Although there are many AV companies to choose from, few are as committed to providing a first-class service and top quality equipment without passing on hefty costs to the client” explains Tom. However, Hotdog Presentations does more than provide audio visual equipment - its creative side supports businesses with all of their marketing needs as well as catering for the vitally important aspect of promoting an event. “Hotdog's marketing staff are experts in everything from planning a marketing campaign and writing promotional literature, to designing a corporate identity or website - all at a fraction of the normally expected cost,” explains Andrea.

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“The extra benefit of our marketing expertise is that we can offer a complete solution to our conference and event clients, as conference packs, branding, etc, can all be handled by us.”

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Be it a small meeting, a discreet conference in a boutique hotel, a stadium-sized event, a product launch in a factory, or an awards ceremony in a social club, Tom, who has ten years’ experience in the AV industry, and Andrea, with 20 years’ of marketing expertise, plus their team of reliable, talented people, have all the skill and knowledge at their fingertips to create the perfect day.

Žƌ ůĂƌŐĞ ĂŶĚ ĞǆĐŝƟŶŐ Ͳ ǁĞ ĐƌĞĂƚĞ ƚŚĞ ƉĞƌĨĞĐƚ ĚĂǇ

./ŶƐƚĂůůĂƟŽŶƐ Ͳ ƚƌĂŶƐĨŽƌŵ ƚŚĞ ƌŽŽŵ ǇŽƵ ŚĂǀĞ ŝŶƚŽ ƚŚĞ ŵŽĚĞƌŶ ĞīĞĐƟǀĞ ƌŽŽŵ ǇŽƵ ŶĞĞĚ

ƚŽ ƉƌŽŵŽƚĞ ǇŽƵƌ ďƵƐŝŶĞƐƐ ĂŶĚ ƚĂŬĞ ŝƚ ŚŝŐŚĞƌ

any 2012 conference off or installation*

Tel 0845 370 7310 Visit www.hotdogpresentations.co.uk enquiries@hotdogpresentations.co.uk 8 Cavans Way Coventry CV3 2SF

*ad must be mentioned at the time of booking and only valid on conferences & installations not already booked or quoted for.

For further information visit www.hotdogpresentations.co.uk telephone 0845 370 7310 or look on the company’s Facebook page

HOTDOG p r e s e n t a t i o n s

l t d

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 28

UNIQUE COPIERS A dynamic proactive approach and a rock-solid social responsibility are proving a powerful trend-bucking combination for Unique Copiers Ltd Having recently moved into new offices on St Georges Industrial Estate, in Telford, the company is surging ahead with plans to open even more offices and is recruiting up to 30 new people as a result.

MD Adrian Casey

meaning we have attracted more customers and, more importantly, they stay with us, some for the whole 23 years.” “We give a detailed analysis of how we can improve a customer’s costs and printing efficiency – and only then recommend solutions – so we are diagnostic and not prescriptive. “Nine out of 10 people pay too much for their copiers; we can resolve that and save you money, on average 20% of your costs. His proactive stance is matched by regional manager Jason Hill who adds: “We will beat anybody’s current prices and any quotes you have been given.” With the go-getting approach bringing obvious results, Unique Copiers is happy to share its success - its expansion being a proven example. “Keeping local people employed in local jobs is our ultimate aim and we always recruit from the area,” explains Jason. “We also use local suppliers for our infrastructure. All the signage for our new office was done by a Telford sign company and when we set up in a new location it will be done by a company from that area. “We’re great believers in putting money back into the local economy and there’s a lot of talent in the surrounding areas.”

While the new locations remain a closely guarded secret for now, one thing is certain - the business will draw extensively on the skills and talents of local people.

The caring approach is extended to churches - Unique Copiers supplies repossessed and reconditioned machines for free and only charges to replace the toner - and charities.

Its dedication to supporting its local economy is just part of its strong streak of corporate responsibility - it supports parish churches, raised thousands for charity and plans to do even more in each of the 10 areas where it planning to set up regional offices in the next five years.

Having raised thousands to help the region’s young people, the arts and heritage, the company also supports Help the Heroes. So when Unique Copiers helps you to save costs by providing the machine and service you need, you’re helping them to support thousands more.

Previously based in Bridgenorth and Sedgley, Unique Copiers was founded by ex-sportsman Adrian Casey and his wife Nicola in 1988 and sells and leases printers, copiers, multi-functional devices and IT equipment.

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It also services and supplys printers and photocopiers and offers a range of printing services. An agent for suppliers including Konica Minolta, Sharp, its expansion has been fueled by the securing of a dealership with UTAX, Germany’s leading manufactuer for the last six years.

“The copier industry has a poor reputation,” he declares. “ We set out to change that by being more customer orientated,

We are proud to support Telford Copper Cylinders Limited Furrows Business Park Haybridge Road Telford TF1 2DF

Tel: 01952 257961 | Fax: 01952 253452

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Ex-sportsman Adrian, who’s earned 33 caps for England, was on the winning Six Nations team and ranked fifth in Great Britain, has brought his competitive sporting streak to the business playing field ,with his company offering a host of promotions and benefits and a guarantee of honesty and integrity - but they come with harsh words for his sector.

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Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 29

O F F I C E I N T E R I O R S LT D PARADIGM Office Interiors doesn’t just embrace change it thrives on it. Whether it’s the change involved in bringing another company into its portfolio, the change of updating its website or just changes required by customers seeking its expert interior refurbishments, this company has adaptability in its blood. It’s not surprising as it was born out of sudden change, founded in 2003 by John Bell and Jim McMullen after their former employer suddenly ceased trading. In the wake of the bombshell Jim, who had worked for the business for 10 years and John, 13, both believed that the customer and supplier relationships they had developed would enable them to take another company forward. Paradigm Office Interiors started off with a small office and a storage barn, with three members of staff, one self-employed fitter and the aim of offering a ‘one stop shop’ for interior refurbishment services and products.

Today, on the Coleshill Industrial Estate in Birmingham, it has 11 staff based in 4,200 sq ft of distribution warehouse and purposebuilt offices, provides employment for various sub-contractors. “We specialise in providing complete interior refurbishment solutions for commercial business,” says managing director John. “Paradigm has recently taken over a Bromsgrove based Interior Fit out Company and this further expertise brings even better ‘in house’ management for all aspects of any project. “From the initial design brief through to the final installation, we manage every aspect and can assure you that every stage will be expertly handled. Paradigm’s services include space planning, storage audits and project management and it supplies, installs and advises on lighting, carpets, partitions, blinds, electrics, data and furniture. “One contact for all facets of your project,” emphasises John who points out that, due to a strong belief in supporting homegrown manufacturing, most products it supplies are manufactured in the UK. While some products might cost a little more, all are governed by UK and EU regulations ensuring they’re fit for purpose, as opposed to some cheap imports available from countries with less stringent manufacturing standards.

Paradigm’s genuine desire to provide the best possible solution within budget restraints means it always heeds clients’ needs and provides realistic answers to real problems. Says John: “We care greatly about the finished project; our reputation has been built upon customer satisfaction.” Recently celebrating a large order from GEA Farm Technologies, which is moving it’s operation from Milton Keynes to Warwickshire, this relocation will create jobs for the Midlands which is good news. “Someone asked me if we had any prestigious clients to which I replied that any business still trading in the current climate deserves admiration and respect and any business providing new jobs has high status in my eyes,” he declares. “So all of our existing and potential clients are prestigious.”

While being realistic about the tough market place, he remains upbeat, with the theme of change never very far away. “The company strapline is ‘The Only Constant is Change’. Without change there can be no progress and everybody in the country wants progress so something has to change,” he says. “I would like to believe that change is not too far away.”

For further information on Paradigm Office Interiors and its services, visit www.paradigm-interiors.co.uk. To enquire, telephone 0845 4349717 or email info@paradigm-interiors.co.uk.

ACT

A C T FURNITURE are pleased to have supported

PARADIGM OFFICE INTERIORS Furniture Manufacturers Ltd

with this project

Designers and Manufacturers of ExĞĐƵƟve KĸĐe and Boardroom Furniture

www.acƞurniture.com 29

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 30

Lawrence Cleaning is going through some really exciting changes; in July they moved into larger premises in Sedgley and have undergone a complete rebranding exercise including fresh new uniforms in the lime green and dark navy of the new logo.

Lawrence Cleaning Ltd Hillside House Dormston Trading Estate Burton Road Dudley West Midlands DY1 2UF

Telephone: 01902 663727 Fax: 01902 256052 Email: sales@lawrencecleaning.co.uk Visit: www.lawrencecleaning.co.uk

MURASBAKERJONES This highly successful and well established company established as Lawrence Cleaning Ltd in 1983 is going from strength to strength. When Winnie Lawrence started her business in 1978 it would have been hard to imagine the present scale of the company. The business has grown from a small family concern to an employer of 96 staff, with 90 regular contracts. The company is still run by the family, with the same core of traditional values that she established by her son Paul, and his wife Deb, who are co-directors. At 74 Winnie is still very involved, and with the addition of her grandson Alex, who is becoming a valued member of the team, there prevails a positive mood. The company are really moving with the times, and their high level of customer service has been recognised by the achievement of the externally recognised and industry specific standards ISO 14001, Safe Contractor status, Contractor Plus, The British Institute of Cleaning Science, and ISO 9001.

CHARTERED ACCOUNTANTS

. Audit and Accountancy . Tax Returns . Tax Planning . Payroll Services . Management Accounts A complete service you can count on

Lawrence Cleaning has always focussed on the key elements that are most important to their many high profile professional clients, trustworthiness, reliability, confidentiality, consistency and a thoroughly professional job well done.

REGENT HOUSE

Deb Lawrence is delighted with the companyâ&#x20AC;&#x2122;s performance and agrees that they are benefiting from the underlying sense of confidence in the economy as they move to service new sectors of business and industry.

T: 01902 393000

BATH AVENUE WOLVERHAMPTON WV1 4EG

F: 01902 393010 W: www.muras.co.uk

WINNER WEST MIDLANDS MEDIUM-SIZED FIRM OF THE YEAR 2011

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 31

GEA Farm Technologies – The right choice.

GEA continued expansion results in relocation to Stoneleigh Park GEA Farm Technologies – the UK’s leading multi-service dairy equipment business, and the company behind market-leading brands such as WestfaliaSurge parlour equipment, farm chemical manufacturer AgroServe, Royal De Boer barn equipment and the Houle range of slurry handling equipment has relocated its UK headquarters to a tailor-made facility at Stoneleigh Park, Warwickshire as a result of continued expansion in its core markets and following a major commitment given to the park by new estate managers LaSalle Investment Management PLC. Stoneleigh Park, previously referred to as the National Agricultural Centre, is home to the National Farmers Union, The Agricultural & Horticultural Development Board and a host of other industry organisations, and is currently in the throes of a £50m investment from LaSalle, which will transform the site into the “Harley Street” of the agricultural world, and “the right place to be for any company operating in this industry” according to GEA Farm Technologies managing director Paul Gerrard.

“Our objective is to deliver our Total Solutions Strategy, and this new investment will now allow us to provide that in the UK, whatever the scale or needs of each individual milk producer. Over recent years, GEA Farm Technologies has acquired many livestock orientated businesses and there are more on the cards. This means we are one of the fastest-growing, most committed agricultural supply chain businesses anywhere in the world and we had comprehensively out-grown our Milton Keynes base making our move necessary to continue our growth and development.” Mr Hughes, Project Architect and Director of Corstorphine & Wright, commented: “The well-known, existing building retains it’s mainly glass appearance, and the link block and extension is faced in natural cedar and silver-coloured structural panels, creating a contemporary image sympathetic to the showground site. It is a striking-looking building.” The building was completed in early October, with GEA opening the doors for business on Monday 17th October.

Stoneleigh Park, Kenilworth, Warwickshire, CV8 2LG Telephone: 02476 692 333 Fax 02476 698 398 Web: www.gea-farmtechnologies.co.uk Email: info.geafarmtechnologies.uk@geagroup.com

GEA has relocated its UK sales & distribution offices, product display areas, academy training centre and parts distribution for its’ UK operation. The office comprises the fully refurbished Plot 25 pavilion building (the former JCB stand of Royal Shows gone by), with a new

storage facility connected via a link block to provide the company with a full, customer focused base at Stoneleigh Park. Design and project management was carried out by the Warwick office of Corstorphine & Wright under the direction of Paul Hughes. “This investment will result in a far more professional-looking business, providing a one-stop-shop for dairy farmers to discuss in detail the GEA range of equipment, products and services; giving us a convenient, central base for our dealers and sales force to be better and more continuously trained and developed, while also allowing us to concentrate our parts distribution into a far more efficient operation”, says Mr. Gerrard.

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 32

It receives business referrals from occupational health, HR or health and safety departments and has a sizeable portfolio of public and private sector clients on local and national levels. Referrals also come from medical professionals. “Our core ethos is to provide products which cater for back pain sufferers on a 24/7 basis, covering work, home and transit needs,” explains Angela, who has a marketing and psychology lecturing background and has been involved with Total Back Care since its inception.

WITH a recent EU-wide study by The Work Foundation revealing that back pain, neck pain and RSI-type conditions, account for nearly half (49%) of all absences from work and 60% of permanent work incapacity in the European Union, it has never been more important to insure sufferers use the best possible equipment in the workplace.

The product range is wide and includes: ergonomic and back care office seating, electric height adjustable desks, desktop and laptop accessories, portable back supports, seating wedges and lumbar belts and, on a domestic level, recline, swivel, rock, swing and height adjustable armchairs, posture supportive beds and pillows. So it’s vital to use an expert supplier who understands the critical nature of selecting the right pieces on an individual basis and for maximum benefit - a supplier such as Total Back Care.

All can be trialled at the Hagley Road site while an expert assessor works with individuals to achieve optimal comfort and support. Site visits are also available.

The Birmingham family company specialises in the assessment, specification, supply and installation of equipment to achieve the optimal support and comfort for back/neck pain sufferers at work and at home and is coowned by directors Dr Rob Harrison and Mrs Angela Harrison, whose parents established it in 1995. “Optimising ergonomics within the working environment can bring relief to sufferers and help to prevent pain occurring in the future,” advises Rob, who has a PhD in Bio-engineering with ergonomics and combined an international athletics career with lecturing at John Moore’s University. “It can help to reduce absenteeism, improve staff retention and boost productivity, all for a relatively moderate investment. “The best solution is not necessarily the most expensive, the important thing is to ensure all aspects of back/neck care in the workplace are truly understood and that there is not a one size fits all solution.” It’s this level of expertise, attention to detail and high quality service that keeps Total Back Care much in demand. optimising comfort & support

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 33

“We are distinguished by our unique level of in-house expertise,” says Rob. “We set our own high standards of customer care and our team is empathetic and sympathetic. Clients receive the best, impartial, advice and staff are not on commission for sales but judged by customer satisfaction.”

For further details about the company visit the website www.totalbackcare.co.uk

Over the last four years, Total Back Care’s customer base has expanded considerably and it is now the preferred office seating and accessories supplier for several large regional and national companies. Attention is now turning to the year ahead which sees Rob and Angela already investigating options for a bigger site as the business continues to expand. And while certain products will always only be sold through trial and assessment - thus to ensure the correct choice they're also planning to make ergonomic desktop/laptop accessories available through their website.

Putnams

Leaders in British backcare for

ENGLAND

The Centre, at 505 Hagley Road, is open Monday to Friday from 9am-5pm and on Saturdays by appointment only.

years

We are pleased to be associated with

Total Back Care Tel: 01752 345 678 Fax: 01752 340 340 E-Mail: info@putnams.co.uk

www.putnams.co.uk

First Call

0121 434 5670

T: 01952 585828 E: sales@nomique.com

seating. redefined.

“

...we are proud tto o support Total Back Care

www.nomique.com

“

Unit A Halesfield 14 | Telford | Shropshire | TF7 4QR

SWIVEL CHAIR YANOS: “YOU WILL RECOGNIZE ME BY MY Y, AND I WILL ALWAYS BE ATTUNED TO YOU.” DESIGN PAUL BROOKS

susanne - kreuzer.com

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:36 Page 34

www.girsberger.com Girsberger London, Invicta House, 108 -114 Golden Lane, London EC1Y OTG, Tel. +44 (0)20 7490 3223

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:59 Page 35

Conrad Anderson

CONRAD Anderson is a company on the move for people on the move.

A specialist installer of all those exciting electrical items that help to make travelling easier, it’s established itself as a major player in the mobile leisure industry. And it’s that reputation that, more recently, has seen its public sector client base steadily expand to take in more and more of the trade sector. Today you can find its products in vehicles of any type or size for a wide range or purposes: Leisure, commercial, broadcast, utility or military. It could be the cruise control for a Fiat 500, satellite internet access system for a 40' event trailer or speed limiters for the commercial fleet market, but, no matter what the product, all come with high quality service and technical support as standard. No wonder it was awarded the Dealer of the year 2010 by Dometic UK, one of the largest and most prestigious suppliers to the mobile industry.

Approved Network Conrad Anderson, based in Ward End, Birmingham, was founded in 1997 by Stephen and Femma Anderson. Initially a supplier and fitter of cruise control, the company now handles a range of retrofit vehicle electronics and accessories, including a range of stand-alone power systems, air conditioning, satellite TV and broadband Internet, reversing aids (cameras and sensors), and custom installations. “We have built up a reputation over the years for trading in quality products, providing good service and having a friendly 'can do' attitude,” says Stephen. “We have recently had to take on two apprentices and a trainee to add to our previous five in the office and three fully-trained fitters in our installation workshop, which has inspection pits to get under-vehicle access and, for those with motorhomes, electricity hook-up so you can stay comfortably overnight until we are ready to start the fitting.”

The workshop, where Conrad Anderson is authorised to install and carry out warranty repairs on all its supplied products, is home to a comprehensive stock and, with good deals available on multiple items, it’s well worth paying a visit - but Steve advises that you phone first as demand for their services is always high. “We are always seeking cutting-edge products that will benefit the mobile fraternity in terms of cost, performance, safety or security,” he adds. “We are also established as a quality installer for retail and trade and a wholesale supplier to dealers who value our technical back-up and rapid delivery.”

For details of Conrad Anderson’s full range of services and products, visit its comprehensive and friendly website- it includes a helpful guide to some of Birmingham's key attractions, encouraging customers to visit the sights while they wait for fitting to be completed www.conrad-anderson.co.uk. To make an enquiry, telephone. 0121 247 0619 or 0800 279 0402

Currently building a UK-wide network of installation dealers for its cruise control/speed limiter range, Conrad Anderson has also seen its satellite internet kit installed on trucks undertaking PanEuropean tours for Bentley, Ford, Barclays, IBM, Microsoft, and EA Games among others. It’s not just the installations that are associated with household names, the company also supplies some of the industry’s most familiar brands, with new products added regularly These include Dometic/Waeco products, which are found in many of the high prestige car marques, including BMW, Bentley, Rolls Royce and Land Rover, Oyster and KVH “Tracvision”: GoldCruise modern cruise control systems and Gasperini generators for which Conrad Anderson is the country’s sole importer.

Proud To Be Associated With Conrad Anderson For further information and stockists, contact: Telephone 08448 806060 Facsimile 08448 806111 E-mail info@avtex.co.uk www.avtex.co.uk 35

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Doubling The Life Of Your Fencing Midlands’ brothers Richard and Jim George from Staunton braved the Dragon’s Den to try to secure backing for their product which stops premature post rot. The popular show where entrepreneurs pitch their business idea to a panel of multi-millionaires in hope of substantial investment aired on August 14th. The brothers were made offers by four of the dragons, to help expand their already well established business, but after a gruelling presentation, and in such pressurised circumstances, no actual deal was agreed. Brothers Richard and Jim George

Nothing daunted by their experience, the brothers plan to brave the dragons again with yet another invention; they have developed a special fuel saving spout for use with fuel cans which works just like a petrol nozzle at the garage and prevents overfilling by stopping the flow when the can is full.

Postsaver Europe Ltd Unit 11, The Hawthorns, Hawthorne Lane Staunton, Gloucestershire GL19 3NY United Kingdom Telephone: 0845 643 4089

DERO Fabrication Ltd. Sheet Metal, Fabrications & Laser Cutting

They came up with the idea for the protective dual-layer fence post sleeve after the EU ruled that only environment-friendly preservatives could be used to treat timber fencing. “Many farmers and landowners are unaware of the growing problem of premature fence failure associated with the ban on traditional chrome and arsenic used in preservatives in favour of more environmentfriendly options. It is more difficult to treat the timber properly with these ‘greener’ preservatives and they are proving to be less effective which means that perfectly good fences are being scrapped because timber posts have rotted through at ground level within a few years,” explained Jim George.

b l u e

ti m a r k e

iv e

n o o

a c r e

We are proud to be associated with

Blue Moon Creative Marketing

Postsaver sleeves are produced in a range of sizes to fit all popular round and square post sizes. They are easily applied using a simple hand-held gas burner for lower volume applications or with a purpose-designed, mobile, pro-contractor machine that’s gas powered for use where large volumes of fencing are being treated.

telephone: 01386 555 666 fax: 01386 555 999 email: clare@blue-moon.co.uk website: www.blue-moon.co.uk

– BROCHURES – CATALOGUES – LEAFLETS

– WEBSITES – ECOMMERCE – DIRECT MAIL

– POS – PACKAGING – BRANDING

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:59 Page 37

NSA Electrical And Solar Domestic and Commercial PV Solar Panel Installers CONSUMER demand for green energy means business is really hotting up for Leicestershire’s NSA Electrical & Solar Ltd.

NICEIC and the National House-Building Council, has a long list of satisfied domestic clients but in the last four years has installed solar panels on many housing association buildings.

The company is powering ahead with plans to recruit scores more staff and establish additional warehouses throughout the UK as it handles a bulging order book from both domestic and commercial clients. With more than 25 years experience in the electrical industry, the progression into the supply and installation of solar panels was a natural progression for NSA and, such is its reputation for high quality service at an affordable, competitive price, that it’s already a market leader.

“Over the years we have worked on projects for Redditch Borough Council, Nottingham City Council, South Kesteven District Council, Walsall Borough Council, Charnwood Borough Council and Birmingham City Council,” says Paul. The work shows no sign of abating with NSA busily securing contracts with other councils and major UK businesses and planning to install nearly 100 commercial systems before next March. “This number is growing daily,” adds Paul. “We are looking to increase our weekly installs to 400 per week and looking to expand from our two warehouses and dedicated office space in Leicestershire to another four around the country. “We are also planning to take on another 60 members of staff and are seeking surveyors, roofers, electricians and a sales advisor to help us keep up with demand.” For further information about NSA and its services, visit www.pvsolarpanels-systems.co.uk www.freesolarpanels.co.uk www.commercialpcsolarelectric.co.uk or telephone Damian Bunting, Head of Sales, on 0116 267 5835 / 07791416546 email damian@nsasolar.co.uk

“It has never been easier to generate your own form of clean, green energy and make savings on your electricity bills,” says managing director Paul Ward. “Our mission is to deliver the highest level of consultancy and information to provide you with a PV solar panel system to suit your needs.” Based in Birstall, NSA employs around 100 people: admin, sales, project managers and customer care assistants, who all share the same dedication to providing a top-notch service as well as being rich in expertise and experience. The company also uses its own in-house highly trained and qualified roofers and electricians to carry out installations which are specifically tailored to individual requirements, either on a paid-for or free basis.

T UC E OF D O E PR ANT RS AR A U G YE

“We have secured funding to invest heavily into the domestic and commercial market to offer free solar systems to qualifying domestic or commercial customers,” explains Paul. “This means we buy direct from a leading manufacturer, cutting out the middle man and enabling us to offer high quality systems at a reduced cost to our customers. “Those who opt for the free solar panels will benefit from free electricity during the day, reducing their electric bills without having to pay thousands of pounds for a system. “We can deal with a single installation on a domestic roof and are equally able to handle large-scale projects.” It’s this flexibility which results in a broad customer base. NSA, which is a member of a host of quality approval schemes and organisations such as the Microgeneration Certification Scheme, the Renewable Energy Association’s REAL Assurance scheme,

Government guaranteed payment of up to 41.3p per KW for all energy generated. Set to increase by 5% April 2011. Surplus electricity can be sold to the utility companies for 3p per KW. Payments are index linked and tax free, so payments will increase in line with inflation. Government payments are guaranteed for 25 years.

NSA Electrical And Solar Domestic and Commercial PV Solar Panel Installers

Unit 8, Coal Cart Road, Birstall, Leicester Tel: 0800 389 2695

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:59 Page 38

Fenns

Gas Electric

SHOWROOMS

In 2010, the company, under the leadership of brothers Paul and Mark Fenn, started distributing from a 30,000sq ft warehouse on Leicester’s Meridien Business Park. Gas Safe registered and with several schools and councils on its list of satisfied customers, the company is planning to build still further on its success and is looking to gain more council and housing association contracts.

IT MAY be a cold winter of economic discontent but the success of The Gas Superstore - now taking more than £1million-worth of orders a month - is warming news.

Says Paul: “The Gas Superstore has been retailing electric and gas fires, cookers, washing machines and fridge freezers for more than 40 years.

Business is booming at the Leicester retailer of fires, fireplaces and kitchen appliances, thanks to its unique range of services and low prices.

“During this time we have built our business on the strong foundations of dedicated service to our customers, direct training for all of our sales staff via the leading manufacturers with whom we work alongside, and a strong commitment to providing our customers with the lowest prices possible. “We are happy to help you make an informed purchase for your home and prepared to match any genuine competitor’s like-forlike quotation.”

Whether you choose to take advantage of the convenient online home shopping service or visit the extensive showrooms in Hinckley Road, you’ll find a treasure trove of top brand name products - all with a lowest price promise.

Orders can be placed over the phone on 0116 204 4970, or you can visit the store Monday to Saturday from 9am-5pm, and Sunday, 11am 3pm.

In fact, should any customer find a cheaper item elsewhere, The Gas Superstore team wants to know about it. “Don’t feel cheeky,” assures managing director Paul Fenn. “Our sales staff check competitors’ prices daily but should you spot a lower price from another online company then let us know. “You will actually be helping us by pointing out a price we may have missed.” With extra benefits such as free and fast national delivery, green low carbon delivery vehicles, the recycling of old appliances and packaging, it’s no surprise The Gas Superstore is such a hit with consumers. The company has been retailing kitchen appliances, fires and fireplaces from the Hinckley Road head office since 1969, when electrical engineer Raymond Fenn opened a showroom.

To order online or to find out more about The Gas Superstore and its services, go to www.fires-cookers.co.uk

Fenns

Gas Electric

SHOWROOMS

internet prices with local service Today the store encompasses six shops, covering 11 showrooms and employs a team of 30, all proud of the huge selection of gas and electric fires, cookers and kitchen appliances and solid fuel stoves available. Always keen to be in the forefront of latest development the Gas Superstore launched its website during the earliest days of the worldwide web, in 1999, and is now one of the UK’s largest online retailers of gas fires. In 2005 a new warehouse opened in Wigston, incorporating a trade counter and 11,000sq ft of stock for collection or delivery. 64 - 72 Hinckley Road Leicester LE3 0RD ǁǁǁ͘ĮƌĞƐͲĐŽŽŬĞƌƐ͘ĐŽ͘ƵŬ ƌƐ͘ĐŽ͘ƵŬ Tel: 0116 2549 478 ǁǁǁ͘ĮƌĞƐͲĐŽŽŬĞ

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:00 Page 39

JMSS

OLAR

Established 1978

JMS Solar is part of the established family run specialist roofing company JMS Roofing and Building Ltd which was established in 1978. JMS already had a widely spread client base in both the commercial and domestic sectors, when Jude Kennefick, second generation, decided to build on their existing expertise and move into the rapidly growing field of solar panels, and set up JMS Solar. At JMS, they believe that the main beneficiary of solar energy should be the customer, and know from experience that customers want realistic pay back periods and factual feed in tariff estimates, technical assurance and the reassurance of support once the technology has been installed.

The sun is certainly shining on the project, with the company achieving the sought after MCS accreditation in June 2011. This accreditation gives customers access to the government’s feed in tariff which guarantees them a minimum payment for all electricity generated whether you are using it for yourself or not. The tariff (rate) for the electricity exported to the national grid is guaranteed for 25 years. Tariffs are even index-linked so the income will hold its value for the entire life of the installation. Despite an unexpected recent reduction the the Feed in Tariff rate, the technology still remains an attractive investment opportunity. The price of solar components has recently come down dramatically allowing JMS to offer complete installations at a much more affordable cost.

Serving the local community for over 30 years, JMS Solar has earned itself an outstanding reputation for guaranteed workmanship and customer care. So if you are considering Solar Panels, and want to be able to rely on good, honest experienced advice from a well established company, backed by comprehensive insurance guarantees.

Contact JMS Solar on 0121 442 4942 or visit their website www.jmssolar.co.uk

JMS JM SS

O OLAR

Established hed 1978

Save bills generate your own energy

The JMS Solar Team The benefits of solar photovoltaic energy aren’t limited to homeowners – JMS Solar has found that the technology is also a great investment for the commercial and business sector. As well as offering great financial returns, it also has numerous environmental benefits. With energy costs constantly rising, along with environmental and political negatives, Solar offers a clean green energy for our homes and businesses that doesn't cost the earth

0121 442 4942 www.

jmssolar .co.uk 39

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:00 Page 40

Lightpower Limited Lighting & Highway Services A Birmingham based company who have been lighting up the Midlands’ roads, traffic signs, footpaths, car parks, sports grounds, and offices, are rather lit up themselves this year, celebrating their 10th anniversary.

company capability. Due to their years of experience and expertise they are often called upon by architects, designers and developer’s to assist and install in projects.

Lightpower specialise in lighting installation, maintenance, design and consultancy, covering all forms of exterior lighting. As a specialist company they undertake various on and off highway services and maintenance projects, including all the associated works, such as cabling, civil works, signage, street furniture and fencing, including complete car park maintenance and hard or soft landscape services. For the last 5 years they have managed all of Centro’s rail station station car parks across the West Midlands.

The future for this thriving Birmingham business is looking bright, due to their flexibility and diversity, so if you are thinking of a company that are switched on Lightpower are the company to speak to.

Lightpower Ltd Unit 3 Seeleys Park, Seeleys Road, Tyseley Birmingham B11 2LR Tel: 0121 766 5986 Visit: www.lightpoweronline.com Lightpower has decided to build on the versatility of its staff, plant and equipment and is developing an Estate Management division within the company, focussing on commercial estate management, including schools by maintaining not just lighting but all aspects of the grounds, car parks and buildings. The company are very excited about this new development, seeing it as a natural progression and a way of capitalising on the expertise within the company. Lightpower employ a team of multi skilled staff, and have a fleet of specialist vehicles able to undertake all aspects of their work, from sweepers, to access platforms and column erection equipment. The company is very highly regarded within the industry and works extensively with local authorities, transport organisations, developers, schools, churches and sporting organisations. A few of their many prestigious clients that they deal with are, Birmingham City Council, Barratt Homes, Atkins, Walsall Council, Ministry of Defence, Harvey Nichols and West Bromwich Albion Football Club. Among the company’s great strengths is its design consultancy, these are the people to talk to for knowledgeable and informed advice on your project, from a simple estate lighting scheme to an innovative and exciting architectural installation, Lightpower will come up with brilliant suggestions. Interior design and display lighting is also a key part of the

Midland F Fastener astener Supplies are ar e proud proud to support support Lightpo Lightpower L wer Limited and wish them all the best for the futur future e t:0121 3596222 f:0121 3596223 www.midlandfastenersupplies.co.uk www .midlandfastenersupplies.co.uk plies.co.uk s.co.uk

Unit F11 Seedbed Centr Centre tre A Avenue venue Road oad Bir Birmingham mingham B7 4NT NT

Birmingham Edition 31 (3):Layout 1 27/02/2012 14:00 Page 41

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Birmingham Edition 31 (3):Layout 1 27/02/2012 14:00 Page 42

Professionalism is at the heart of Jelf’s proposition In today’s economy, finding the balance between good advice and competitive pricing can be challenging. That’s exactly what the team at Jelf Clarke Roxburgh, one of the Midlands’ leading insurance brokers, strives to achieve for its clients.

For more information about Jelf Clarke Roxburgh’s services, please contact Simon Burge on 01684 898 045 or email simon.burge@jelfgroup.com

With clients ranging from large corporate businesses to small owner managed firms and individuals, Jelf Clarke Roxburgh provides a level of service and support that is rarely found in the market. A commitment to continually raising the bar for personal service and professional delivery is something that is ingrained in the Jelf culture. In recognition of this, the firm was recently awarded the prestigious status of Chartered Insurance Broker by the Chartered Insurance Institute (CII) – the hallmark of quality within the sector.

According to Simon Burge, Account Executive, Jelf Clarke Roxburgh: “This is an important milestone for us - it reinforces the fact that we strive for the highest standards in our business dealings. “It means that our clients can rest assured they are obtaining market leading service, top quality advice and good value. Because we work closely with our clients, we understand their circumstances and the risks they face, so we are able to identify the most suitable solution that meets their particular needs. It begs the question: why would you want to deal with a firm that wasn’t Chartered?” Further demonstrating the great service and value it provides to clients, Jelf was awarded the two star “Outstanding” rating from Investor in Customers for the third consecutive year in 2011. It’s reassuring to know you have access to this level of excellence right on your doorstep.

Congratulations to Lightpower Ltd on their 10 0 year an nniversary Jelf Clarke Roxburgh are here to help you with your insurance needs whether they are for yourself and your family or your business. We offer: 3 a wide range of products at competitive prices 3 expert and helpful advice 3 a truly personal service.

For more information please contact Simon Burge on 01684 898045 or email simon.burge@jelfgroup.com

24 Belle Vue Terrace, Malvern WR14 4QD www.jelfgroup.com Jelf Clarke Roxburgh is a trading name of Jelf Insurance Brokers Ltd (Reg No. 0837227) which is part of Jelf Group plc and is authorised and regulated by the Financial Services Authority (FSA). Registered address: Fromeforde House, Church Road, Yate, Bristol, BS37 5JB (Registered in England and Wales). Not all products and services offered are regulated by the FSA. JELF307-12.11

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:11 Page 43

Ulrich Britting of Best audit

Ray Buehler of Schneider Downs

charteredaccountantts charteredaccountants

CK Partners continue to put International at the top of the agenda. As Leading International business advisers, CK Chartered Accountants believe International Business is critical to the Midlands recovery. Peter Davies and Iain Johnstone have recently returned from separate journeys to North America to spend time with partners and staff of fellow members of the International Association of Accounting firms IGAF Polaris Worldwide. CK are members of the influential group which is one of the three largest associations of independent accounting firms in the world. This enables CK to give clients access to the best advice throughout the world and is of particular benefit for UK companies with overseas relationships and international companies investing in the UK. Partner Peter Davies

Partner Iain Johnstone

Whatever business advice or help you need CK Chartered Accountants will be able to give valuable advice thanks to the breadth of experience within their multi disciplinary team. Contact Iain Johnstone to find out how CK can help your business using the details below.

CK Chartered Accountants No. 4 Castle Court 2 Castlegate way Dudley West Midlands DY1 4RH

Chet Bowling of Alinga

Tel: 01384 245200 Fax: 01384 245250 E-mail: enquiry@ckca.co.uk Web: www.ckca.co.uk

Partner Peter Davies met up with partners of firms around the World at the organisation’s World Conference in Miami Florida. “We work hard at ensuring we get to know individuals in firms personally so that when our clients need international support we can involve people that we really know. We don’t believe in picking names out of a directory where our clients are concerned” says Peter Davies, CEO of CK Chartered Accountants. Peter is vice - chairman of the European Board of IGAF Polaris Worldwide through which he has developed a close working relationship with many fellow professionals worldwide. Fellow CK partner Iain Johnstone had been in San Francisco meeting up with a number of North American and European firms, including Schneider Downs from Pittsburgh, where a range of topics were discussed including how best to meet the International needs and requirements of clients and their businesses. Iain Johnstone comments “it has never been more important to understand what is happening on the International stage and how our clients can benefit commercially from relationships with overseas businesses. The UK has to work hard to prosper in these times of continued financial uncertainty and all opportunities to export profitably should be explored”. CK have in recent months been working closely with a number of their overseas associates including BEST Audit GMBH in Germany and Alinga Consulting in Moscow.

chartteredaccountants charteredaccountants

The Perfect pa partner artner for your business CK is a primary reg regional gional accounting and business adviso advisor or to corporate and private clients.

01384 245200 enquiry@ckca.co.uk

www.ckca.co.uk www w.ckca.co.uk .ck kca.co.uk 43

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:12 Page 44

Conferences at

Woodbrooke

Companies and charities looking for a peaceful, inspiring and beautiful environment for their conferences are coming to Woodbrooke. Woodbrooke, the former home of George Cadbury the local chocolate maker and himself a Quaker, is Europe's only Quaker Study Centre, and is set in 10 acres of tranquil, organically managed gardens. Since 1903 Woodbrooke has been providing education for those of any faith or none from around the world in what feels like the countryside, yet is actually in Birmingham.

tailored to each group, giving participants a memorable and enjoyable experience while delivering lasting results – crucial for organisations who want to invest in their staff while securing real value for money. These exciting programmes will take place around Woodbrooke’s brand new ‘The Cabin’, overlooking the woods and giving groups a real experience of ‘countryside in the city’.

The fundamentals of Quaker philosophy underpin everything at Woodbrooke; Simplicity, Peace, Equality, Truth and Sustainability, creating a very special environment for conferences that support fresh thinking and collaborative working. Delegates often remark on the feeling of peace and the welcome they receive when they step through the front door.

Woodbrooke’s extensive facilities cater for both residential and day courses and have a range of conference rooms, all with garden views and natural light, to suit most requirements. The elegant Cadbury Room is able to host up to 100 people, the Quiet Room accommodates up to 60 delegates, and there are a range of smaller rooms suitable for groups of 12 or 15. The catering at Woodbrooke receives fantastic feedback. Seasonal produce from Birmingham’s largest organically managed garden is offered on the menu. All the meals are freshly prepared in house and served in the pleasant dining room, overlooking the boating lake and gardens. There is an excellent range of Fairtrade tea and speciality coffee available, with a choice of freshly baked cakes and biscuits. Once organisations discover the benefits of holding their meetings and conferences at Woodbrooke they return time and again. The centre offers outstanding value for money, with the Day Conference rate, excluding VAT, at only £30 per delegate. News at Woodbrooke Woodbrooke has just launched an exciting new Team Development offer to organisations in partnership with experienced and skilled facilitator Gill Pennington, of Living Life Learning. Not just the usual team building ’play day’ approach, these innovative programmes are

For learning, leisure & life Woodbrooke Quaker Study Centre

For more information regarding any of our services: 1046 Bristol Road | Birmingham | B29 6LJ t: 0121 415 6774 e: conferences@woodbrooke.org.uk

www.woodbrooke.org.uk/conferences www.woodbrooke.org.uk/conferenc es

. www.livinglifelearning.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:13 Page 45

,EISURE 7ILDLIFE #ENTRE #AFE &ISHERIES Cob House is the WINNER of the Worcestershire Welcome Awards 2011 – Visitor Attraction of the Year On their 1st anniversary the team at Cob House are delighted to receive such a prestigious accolade.

your activity at Cob House! The panoramic views from the seating area encompass lakes, parkland, wildlife pools and the timber trail play area; you can even partake in a little bird watching from the comfort of your seat! Children’s birthday parties at Cob House are great, whether you choose Angling, Archery, Pond Dipping, Spy School, Bug Hunts or just a play on the timber trail.

Victorian Pool Cob House nestles in the heart of rural Worcestershire, in idyllic surroundings which offer the visitor somewhere to relax and enjoy the countryside from the spectacular Mayfly Café overlooking some of their beautiful lakes and parkland or to participate in many of the wonderful activities on site. The activities on offer include Archery, Coarse and Game Fishing, and Bird Watching. Alternatively visitors can explore the extensive site by taking a stroll along the many footpaths, wildflower meadow and parkland which contains the timber trail play area, and wildlife pool. As a working farm the grounds also contain Reindeer, Alpacas, Pigs, Goats, Chickens and Ducks, even space to fly your own kite or have a kick about in the Activity meadow.

Cob House Corporate Services offers a unique setting for the most memorable corporate day ever, tailored to your requirements. The meeting room is able to accommodate up to 24 people for a meeting or a meal, followed by an exciting range of activities, including Archery, Clay Pigeon Shooting, and Fly Fishing.

For more information call 01886 888517 or visit www.cobhouse.org Wichenford Worcester WR6 6YE

The Mayfly Café offers superb buffet breakfasts; carvery lunches or just great coffee and cake seven days a week so why not call in for more fishermen offers. Why not visit them before or after

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Birmingham Edition 31 (3):Layout 1 27/02/2012 13:13 Page 46

THE MALVERN SPA HOTEL HEALTH CLUB RESTAURANT From the moment you walk through the glass doors and across the marble reception area you know that you have arrived somewhere special. The Malvern has been designed for grown ups with your comfort and relaxation at the core of everything they do.

The state of the art fitness facilities won the award for “Gym Bunnies” in 2010 Zest Magazine, with 50 station high-tech gym machines, they offer 30 studio classes a week, including Pilates, yoga and body pump. Also offered is a full range of beauty and holistic treatments using ESPA, REN, JESSICA and CACI products. They pride themselves on their imaginative packages, day spa, residential spa breaks and accommodation packages, designed to link in with the changing seasons delivered throughout in beautiful treatment rooms by qualified and experienced therapists. This Christmas, treat yourself, or someone you love, to the ultimate spa experience.

The Malvern Grovewood Road Malvern Worcestershire WR14 1GD Tel 01684 898290 EXT 335

The Malvern is one of the most significant hotel and spa developments in the UK, providing first class spa and wellness facilities with 32 luxurious en suite bedrooms and fabulous fine dining. The striking art deco building stands out against the backdrop of the Malvern Hills. The interior is stunning; Jerusalem marble floors in the Grand Salon, set with 200 year old olive trees give a Mediterranean feel and are arranged to subtly divide the Grand Salon into separate areas for privacy and relaxation. Winners of the Good Spa Guide '5 bubble' rating! The Malvern Spa is delighted with this prestigious award. Fresh and modern, the Malvern Spa is a haven of state-of-the-art spa and fitness facilities. An outstanding feature of the spa is a 20 metre indoor to outdoor hydrotherapy pool, filled by the hotel’s own bore hole with Malvern’s natural running spring waters, heated to 36 degrees; it is open year round making it a really special experience in the winter months. The thermal suite includes 4 separate heat experiences; a Salt Grotto, the Crystal Steam Room, Herb Sauna, and the Kelo Sauna, which is the first of its kind in the UK, a rustic sauna is constructed from naturally fragrant wood found only in the Artic Circle. To close your pores, after the warm steam, rub yourself down with ice from a large central fountain or more daringly, drench yourself in a cold bucket shower.

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:14 Page 47

Customers searching for that special outfit for a wedding, a day at the races, stunning cruise wear, or something exciting for their school or college prom, are coming to Mealcheapen Street. The shop, previously known as Clarity, has reopened under the new owner, Serena West, as Sassy Boutique. Serena’s 14 years experience in designer fashion has certainly given her the expertise and passion to create a successful business. Serena focuses on a core range of designers, and has been able to arrange exclusivity within a 25 mile radius of Worcester for many of their designs. John Charles, Linea Raffaelli, Joseph Ribkoff, and Frank Lyman feature strongly in her collections, among others. Of Frank Lyman, Serena says that he really knows how to cut for women, every woman looks and feels wonderful in his clothes. Sassy Boutique also stocks a carefully chosen range of designer casual wear.

When you visit this little jewel in the heart of Worcester you will be made very welcome, whether you are just “browsing”, visiting their beautiful new prom showroom, there for a fitting, or looking for a signature outfit, chat to one of the team over a cup of coffee and view the collections.

17 Mealcheapen Street | Worcester | WR1 2DS Tel: 01905 23539 Email: info@sassyboutique.co.uk Visit: www.sassyboutique.co.uk

FRANK LYMAN

Celebrating D E S I G N Years

of dressing women around the world

Sassy offer a very personal service, this is a friendly place, focussed on enhancing the whole experience of finding something just right for you. Nothing is too much trouble; they will even open late, by arrangement, sometimes a group of guests for a wedding will visit the store together causing almost a party atmosphere! Clients between sizes 6 and 26 can be sure of finding something beautiful; the team really know what will suit your body shape from among their stock and enjoy helping and advising their clients. Attention to detail is a vital part of their service, shoes and bags can be dyed to match, and there are co-ordinating hats and handbags. A further stunning little touch is the range of pretty heel protectors they carry, especially useful in a marquee situation.

we are proud to support sassy boutique t: 0141 204 0699 e: fashion@premierfashions.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:14 Page 48

Water until the factory relocated to Colwall. Bottling was then taken over by Henry and John Cuff who later bought the site and remained there until the 1960s when things went into decline.

HOLYWELL SPRING WATER MALVERN SINCE 1558 AN award-winning Malvern company is continuing to keep the flag flying for the water which has been putting a spring in the world’s step since the 16th century. The Holywell Water Company was named Most Promising New Business in July’s Herefordshire and Worcestershire Chamber of Commerce Awards for having revitalised the town’s bottled water industry and, with figures up 400% on last year, success continues to flood in.

An early 1980s effort to rejuvenate bottling proved unsuccessful and it was not until 1999 when Mike and Marian Humm purchased the site, was their a reversal in the flow of fortune. The couple, who ran a successful hotel in the town, worked on restoring the building’s exterior and, helped by the National Heritage Lottery Fund, in 2008 renovated the well, rest room and bottling works room. Bottling, with the dining table firmly in mind, began again in 2009 and now that the source of the original spring water has been brought back to life, the family plans to ensure the well’s heritage is never lost again. The company recently took part in the prestigious Restaurant Show at London’s Earls Court, held in October, and another exciting venture has seen Holywell Spring Water link up with the Malvern Soap Company which, because of the water’s purity, uses it in one of its sought-after products. However, one of the year’s highlights was the Herefordshire and Worcestershire Chamber of Commerce award, the judges for which noted: “Holywell has done an excellent job of creating a fast growth brand from nothing and the business can only go from strength to strength.”

Rhys Humm, Mike and Marian’s son who is joint director with his dad, says: “To win the award was an absolute honour and I was delighted for my team of five staff who put in so much hard work. “I hope now that we can push our brand forward and be ambassadors for Herefordshire and Worcestershire and look forward to realising the promise.”

Rhys Humm With plans to build a new bottling line within the next six to nine months and orders pouring in to supply Waitrose and a host of trade clients including Purnells Restaurant, in Birmingham and Rolls Royce Corporate Hospitality, the company is anticipating an exciting future. It takes its name from the Holywell Spring which is the original source of world-famous Malvern Water and bottled water in the UK. Following the 2010 closure of the Coca-Cola plant in nearby Colwall, it is the sole provider of bottled water from the Malvern Hills, continuing an industry that dates back to 1622, although it is recorded that Elizabeth I granted the spring to a John Hornyold and it remained in his family until 1919. Famed through time for “containing nothing at all”, thanks to the pre-Cambrian granite through which it flows, the water really came into its own in Victorian times, its restorative properties putting Malvern on the map as a spa town. The present building at the Holywell Spring was built in 1843 by Schweppes and the water was bottled there for 54 years as Malvern

For more about Holywell Water Company and the history of the famous bottled water visit www.holywellspringwater.co.uk telephone 01684 568548 or email info@holywellspringwater.co.uk

Allan A llan Br Brown own

Allan A llan Br Brown own a ar aree proud proud to to support suppor t supp The Holy Holywell Hol ywell Water Water Company Wat Company Compa

Allan Br Allan Brown own 18/22 Chur Church ch SStreet treet Malvern M alvern TTel:01684 el:01684 573888 FFax:01684 ax:01684 572733 Worcestershire W orcestershire WR14 2AY 2AY Email:allan@allanbr own.co.uk w ww.allanbrown.co.uk Email:allan@allanbrown.co.uk www.allanbrown.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:14 Page 49

Kirkby Manor Nursing Home Asha Health Care is proud to have opened their 4th Care Home in the Nottingham area; Kirkby Manor Nursing Home in Kirkby-in-Ashfield, Nottingham.

The business was established in 1985 by a couple who came to the UK to train as nurses. Following their training, the husband and wife team opened their first care home which was one of the first care providers in the UK for people suffering with dementia. As a testament to the standard of care provided, one of the other homes in the group, Forest Manor, was audited by the PCT and were awarded with the â&#x20AC;&#x2DC;End of Life Careâ&#x20AC;&#x2122; accreditation, in September 2011. Forest Manor is the first home in the Nottinghamshire County to be given this award. A.S.H.A. Healthcare is dedicated to developing quality environments and high standards of care, enabling residents to enjoy life to the full, as individuals, in happy comfortable and safe surroundings.

Since that time, and the family's subsequent move to the Nottingham area, Mrs Sarojnee Mahadoo and her son, Shane, who is a qualified lawyer and came on board in 2009, have expanded the family-run business with a further three homes, the latest being Kirkby Manor, a purpose-built nursing home offering 40 beds for older people with mental illness. The home encourages all clients to maintain wherever possible their social and cultural links with the community and to participate in the homes Activity Programme. At Kirkby Manor the staff strive to create a home, where the client can be the individual that he or she has always been. They offer support to help maximise personal potential in the light of individual needs, in particular, physical, intellectual, emotional and social capacity.

Kirkby Manor Nursing Home Kirkby in Ashfield Nottingham Telephone 01623 723724

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Birmingham Edition 31 (3):Layout 1 27/02/2012 13:14 Page 50

LONGLEA The Family Home THERE’S not only a new year to celebrate at Long Lea Residential Home there’s a new wing opening too.

Her children, Gemma, Jack and Elizabeth, now grown, all worked there in various capacities and are still involved, with Jack undertaking domiciliary care admin and Elizabeth combining her events management degree studies with activity co-ordinating duties.

More a community than a residential home, Long Lea, has invested in a new wing which has nine bedrooms an extra lounge and another bathroom.

Inextricably linked with the family feel is the central philosophy of care; that it’s the residents’ home and the 40-strong staff, the majority of whom are trained to NVQ Level Three, are the visitors.

Completed at the end of November, the facility, which also boasts lift access to the first floor and is powered by the sun’s energy via solar panels, is due to be formally opened by Marcus Jones MP in March. It will boost the capacity for 27 elderly residents to 35 and, with some rooms already allocated, reflects the demand which prompted owner and director Tracey Harris to agree its construction. “This new wing will enable us to offer respite care to complement our domiciliary care where we also deliver care in people’s homes - we can now look after someone for a week or two because we have the room,” she explains. “This is an exciting time for us and it helps to increase the great links we have already forged with the community. There’s a lot going on here.” There certainly is - much of it reflected in the changing needs of elderly people, something Long Lea Care Home has always heeded during its 25-year existence. “People have so many more expectations,” says Tracey. “This year we’ve installed computers and wi-fi and are trying to promote silver surfing and lifelong learning. We also have Wiis that the residents play on.” Add to that services including newspapers, chiropody, hairdressing, dentistry, audiology and sight tests and support from local GP practices and the district nursing service, plus a busy activities programme, personal care, laundry facilities and complete meals service and it’s no wonder Long Lea’s reputation is attracting residents from around the country, including Somerset, Essex, Birmingham and Manchester. This is a place that really has put family into the expression family home. Long Lea, at The Long Shoot, Nuneaton, was originally owned by Tracey’s parents. She qualified as a nurse, worked in midwifery and then NHS management until her parents retired in the early 2000s and she became the registered manager.

“We aim to treat everyone we care for with the utmost dignity and respect, catering for individual needs and not institutionalised ways of working,” insists Tracey. “We want it to be as much like home as we can. Residents’ families are always invited to have a meal or tea and anyone considering moving in or building up to doing so is very welcome to visit for the day.” With three stars from the Quality Care Commission and working towards Gold Standards Framework accreditation for End of Life Care, family and staff at Long Lea Care Home are dedicated to those who live there. Says Tracey: “Our key principle is that our residents control their lives and direct our service while staff are fully committed in supporting individuals to lead purposeful and fulfilling lives as independently as possible.”

Birmingham Edition 31 (3):Layout 1 27/02/2012 16:41 Page 51

For further information about the home and its services, visit www.longlea.co.uk, telephone 02476370553 or email admin@longlea.co.uk

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Birmingham Edition 31 (3):Layout 1 27/02/2012 13:03 Page 52

John is looking for sponsors for his squad of inner city youngsters, many from single parent families, which he is taking to compete in the WKA world championships in USA next September. John points out that during the recent riots, his students were not out on the streets, they were working hard in his studios! He says “As I teach over the years I have discovered that the important thing is to generate and foster the respect of another person by giving them respect and recognition for their achievements.” Kyoshi John Richards 7th Dan Chief Instructor Z.S.K.A, President to the World Karate Association (WKA) UK, has been recognised for his “ Outstanding Commitment and Devotion to the Development of Martial Arts in the UK and Around the World”, by being selected for Combat Magazine’s Hall of Fame. At a glittering black tie function hosted by Combat Magazine and held at Aston Villa Football Club on Saturday 26th November, he was presented with the award by Paul Clifton the magazine’s editor.

Kyoshi John Richards and Joe Lewis

St Georges Hub Kyoshi John Richards with some of his students The function celebrated all martial arts and was attended by the “400 Martial Arts Very Best Individuals” of the last 50 years. John said that it was a wonderful evening; everywhere he looked there was yet another old friend whose hand to shake, being honoured by so many of his personal heroes, was an overwhelming experience. John has been teaching martial arts for 40 years and was one of the first martial arts masters in Birmingham; his first academy opened in 1979 and he now runs 2 academies full time, specialising in Karate, Kick Boxing and Self Defence. Over the years literally thousands of students have trained with him at all levels. Little Ninja’s start at 4 years old, but his oldest student joined him at age 75. This gentleman visited with his grandson and was so impressed he decided to give it a try himself, 1 year later a much more supple and agile person is still an active member of the academy. John gets deep satisfaction from his work with young people in schools and his own academies, and was supported by many of his students whom he regards as an extension of his family. His primary reward is proving to his students that their hobby can turn to something great, giving a sense of achievement and great pride.

Great Hampton Row Hockley Birmingham B19 3JG Phone: 0121 233 2577 Email: info@zen-shin.co.uk

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Zen Shin Academy and wish them all the best for the future. Tel: 0121 3235005 Fax: 0121 3235115 Email: info@fotas.co.uk Suite D, Astor House, 282 Lichfield Road, Four Oaks, Sutton Coldfield, West Midlands B74 2UG

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:03 Page 53

Birmingham and London law firm Martineau, recently joined Toyota Manufacturing UKâ&#x20AC;&#x2122;s celebrations for the official 'switch-on' of one of the largest solar installations in the UK manufacturing sector, and the first large scale solar array for the UK car industry. Working for this long standing client experts from Martineau's energy team advised on the project between Toyota and British Gas, which will generate electricity for Toyota's manufacturing plant in Burnaston, Derby. The installation of 17,000 solar PV panels - which take up an area equal to the size of approximately 12 football pitches - is expected to reduce Toyota's CO2 emissions by 2,000 tonnes per year. The saving in energy will be equivalent to 4,600,000 kWh, enough energy to build around 7,000 cars per year.

In projects of this nature, Martineau's energy and real estate teams are fully supported by an 18-strong industry and manufacturing (I&M) team. Formed as a result of the firm's commitment to local, regional and national manufacturers, the team is led by partner Adam McGiveron and backed by 160 other lawyers from across the firm. The team incorporates experts in banking, tax, insolvency, commercial disputes, IP, dispute resolution, property and employment to offer clients an all encompassing range of legal services delivered via a partner-led approach.

Toyota Auris Hybrid

The Toyota project is the latest in a long line for Martineau's energy practice, which has seen a busy summer.

David Crouch 01737 363633

The New Toyota iQ This is another initiative by Toyota that further proves their green credentials, having just been crowned 'greenest brand in the world' by branding experts Interbred. The installation was paid for by British Gas, who will, in return, claim the feed-in tariff - a new scheme which sees the owners being paid for the renewable electricity they generate.

Powerful Partners

Toyota Manufacturing UK will now benefit from the free renewable energy generated. The property aspects of the deal were handled by Martineau real estate partner Kathy Toon, who joined Martineau in 2010. Kathy says: "A number of issues needed to be worked through to 'stress test' the document and make sure it was robust enough from everyone's point of view. At the same time, the government's fast track review of tariff levels meant the transaction had to be concluded quickly if the parties were to get the maximum benefit from it." Andrew Whitehead, senior partner and head of the Energy and Climate Change practice at Martineau, commented: "Toyota is truly leading the way for green manufacturing. This initiative will play a massive part in reducing the plant's carbon footprint, and will significantly reduce its power bills. It's unfortunate that the Government have since made such significant cuts to the feedin tariff for solar schemes, as it is likely to discourage and prevent many other large manufacturers from being able to follow suit. Green energy, and perhaps more importantly the opportunity to cut energy costs, is a big issue for industry that should be promoted and enabled right now."

â&#x20AC;&#x2DC;Proud to support Toyotaâ&#x20AC;&#x2122; Martineau are one of the UK's leading

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Birmingham Edition 31 (3):Layout 1 27/02/2012 13:03 Page 54

On awarding Medium Bus Operator of the Year, for companies with between 31 and 100 vehicles, the judges commented: "Travel de Courcey is a family-owned bus operator which stands out by virtue of its demonstrable desire to be at the forefront of bus operations. "Mike de Courcey and his team not only seek out new opportunities but they clearly strive to be the best at what they do."

travel de courcey Awards Hat-trick for Travel de Courcey Pioneering bus and coach operator Travel de Courcey is celebrating a hat-trick of prestigious accolades. Travel de Courcey picked up two titles at the premiere national awards for the coach and bus industry - hot on the heels of being recognised for its environmental initiatives in the West Midlands. The Coventry-based firm was named Medium Bus Operator of the Year and its general manager Bob Wildman was awarded Bus Manager of the Year at the Route One Operator Excellence Awards.

Bob, who has been general manager since 1988 and has 30 years of experience in the industry, said: "I feel extremely proud to be recognised by my peers for my involvement in an industry which I am passionate about, but could not have done it without the amazing team at Travel de Courcey." The Bus Manager of the Year judges commented: "Bob Wildman is someone who has worked hard and long to bring a string of very significant Travel de Courcey initiatives to fruition each geared to generating new revenue streams for the business. "His passion and energy have been major factors in making things happen." The Route One Operator Excellence Awards presentation was hosted by Mike Morgan, editor of Route One, and Garry Richardson, from BBC Radio 4 Sport, at the National Motorcycle Museum. Morgan said: "Travel de Courcey and Bob Wildman were up against the best of the best in the country so this is therefore a well-deserved and a significant achievement." Earlier this year, Travel de Courcey won the title of Green Business of the Year in the Coventry Telegraph Business Awards for its investment in electric buses and low-emission vehicles. Travel De Courcey is a family run business which is committed to being the best bus and coach operator in Warwickshire and the West Midlands. They are committed to ensuring a safe friendly and flexible service in an environmentally efficient manner, and dedicated to meeting the needs of all their customers and employees. They are Coventry and Warwickshireâ&#x20AC;&#x2122;s largest family owned bus operator running over 80 buses from their purpose built depot near Coventry Airport providing a friendly service with that personal touch. Travel de Courcey has the largest and most modern fleet of coaches in the Coventry Area and is still a family business with family values, providing a service second to none.

The titles followed Bob being named a Green Leader by Sustainability West Midlands in recognition of him overseeing Travel de Courcey's ÂŁ5 million investment in cleaner and more efficient vehicles. Mike de Courcey, managing director of Travel de Courcey, said: "I am absolutely delighted with these awards which recognise the standards that we have achieved and our pioneering use and investment in green technology for the benefit of our passengers and the environment. "Winning the Medium Bus Operator of the Year puts us right at the forefront of bus operations in the UK." The Route One Operator Excellence Awards, organised by leading trade magazine Route One, recognises excellence in the operation of coaches, buses and minibuses.

The company have made safety, comfort, reliability, and a high level of service their benchmarks.

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:03 Page 55

Their modern coaches are fully seat belted, speed limited and ABS. Many are fitted with the Alcolock system, which prevents ignition if the driver has been drinking. The coaches are maintained to a standard in excess of Department of Transport requirements. The vehicles are all driven by fully trained, uniformed drivers.

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The service is unrivalled. The professionally qualified management team offer 24 hour access, dedicated conference travel account handlers, all backed up by the most modern maintenance facilities. For all your corporate and business travel call on De Courcey, with a full range of coaches including those specially adapted for the less able, whether your need is for a one off corporate hospitality event, a conference, airport transfers or for staff commuting schemes, contact their friendly team to discuss your needs. De Courcey is able to offer their business customers both long and short term contracts.

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The companyâ&#x20AC;&#x2122;s further ÂŁ5 million pounds of investment in green technology, although their vehicles already met the emissions standards for the London emissions zone, made these awards particularly gratifying.

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Telephone: 024 7663 1000 Fax: 024 7663 0808 Email: info@varleyhibbs.com

24hr ASSISTANCE FOR ALL ROAD SIDE EMERGENCIES BREAKDOWN / ACCIDENT / FIRE ETC. Recovery back to anywhere on UK mainland - Replacement Vehicles Assistance

TELEPHONE 0116 262 1484 - 07860 519561 ANGLINE MINI BUS HIRE WITH DRIVER TEL. 01926 842181/888033 ANGLINE.COM Email: angline1@btconnect.com Tailored journies to your personal needs All UK airports covered Luggage trailer available Corporate or pleasure Congratulations to all at Travel De Courcey

Suppliers of Chemicals, Janitorial, Fasteners & Fixings, Paper Products and all aspects of PPE

C & L Distribution Ltd are proud to support Travel de Courcey and wish them all the best for the future t:01827 251333 f:01827 282333 www.candl-distribution.ltd.uk

Units 4 & 5 Lakeside Business Park Lichfield Street Tamworth B78 3NT

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:03 Page 56

BRINDLEY T W I S T T A F F T & JAMES Brindley Twist Tafft & James LLP, solicitors of Coventry and Birmingham, offer their warmest congratulations to Mike de Courcey Travel and to Bob Wildman, their general manager, on their well-deserved recent awards which provide clear testimony to the Company’s position at the forefront of bus and coach operations in the UK.

SOLICITORS Further details of all of the services which we can offer to Business Clients can be found at www.bttj.com or by e-mailing john.ruddick@bttj.com or by telephoning him on 02476 531532.

BTT&J is proud and delighted to have been providing legal services to Mike de Courcey Travel for over twelve years and across a wide range of the Company’s areas of activity; it has been a pleasure to watch and to have been involved with the Company’s significant progress and development throughout that period.

BRINDLEY T W I S T T A F F T & JAMES

SOLICITORS

Efficient-Effective-Affordable Ef ficient-Effective-Affordable

Brindley Twist Tafft & James LLP Solicitors in Coventry We are particularly pleased to be assisting the Company with the legal aspects of one of its current major projects, being the establishment of an operating base in Birmingham, which involves taking the grants of leases of adjoining premises. BTT&J has many years’ experience and high levels of knowledge, skills and expertise in meeting the many and varied needs of its business and commercial clients and, particularly, the legal needs of owner-managed businesses. We have acted for many of our business and commercial clients for decades, often, when owner-managed, over two or more generations. We pride ourselves on our local knowledge and contacts, which will often provide a practical solution to seemingly insurmountable problems. From the senior partner downwards our commercial lawyers adopt a comprehensive approach to their practice of the law with the same person always providing the first point of contact for clients and usually able to provide initial advice, at least, across the broad range of areas of the law with which our business and commercial clients are most often concerned. We take genuine pleasure in building lasting relationships with our clients and getting to know their businesses.

Business Law | Dispute Resolution | Employment | Conveyancing

Medical Negligence | Personal Injury | Inheritance Tax Tax | Matrimonial

Lowick Gate, Siskin Drive, Coventry CV3 4FJ www.bttj.com | t: 02476 531 532 www.bttj.com

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:03 Page 57

VOLVO BUS UK WOULD LIKE TO CONGRATULATE Travel de Courcey on being awarded, Medium Bus Operator of the Year

Volvo Bus, Volvo Group UK Limited Wedgnock Lane • Warwick CV34 5YA • Tel: 01926 401777 Follow us on: www.facebook.com/volvobus

www.twitter.com/volvobusuk

www.youtube.com/volvobusuk

VOLVO BUS. DRIVING QUALITY OF LIFE www.volvobus.co.uk 57

Birmingham Edition 31 (3):Layout 1 27/02/2012 13:03 Page 58

Approximately 18% of all road accident fatalities are caused by Drink Driving. Yet we, our drivers and machine operators all seem to think that "I've not drunk much – I'll be OK" A wrong assumption ! In fact only a very small quantity of alcohol is needed to upset our coordination, reactions, vision and concentration. The majority of people like a drink as part of their social life – and there is nothing wrong with that – as long as you do not intend to drive or operate machinery afterwards. However, we can not all be trusted to make the right decision, especially after drinking alcohol. This is where Alcolock GB Rcan offer help. We distribute the Lion DS-10 Ignition Interlock System which will only allow your vehicle or equipment to be started if a breath sample is provided which is below the alcohol cut-off level which you have specified. The unit is derived from Lion's police breathalysers as used by the majority of UK forces, and is fitted easily to your vehicle or equipment, within the space of about 90 minutes. For the business user who needs to closely monitor their drivers, we can offer a web based management system which also offers instant SMS and email alerts to samples found to be above the cut off value. We simply fit a GSM unit alongside to relay all data to a dedicated website which you can access at any time. This site is username and password protected.

lion DS® -10 The breathalyser which takes the “Random” out of “Random Alcohol Testing” From the makers of breath alcohol testing equipment used by police forces world wide And it’s not as expensive as you may think Call Alcolock© GB today for a free quotation

The system is very simple to operate and also very reliable. It has a provision for an override in the case of emergency, it has provision for 'time out' which allows the driver to make a short break without taking a further test. But like all procedures, these can be changed to meet your requirements. So be it for your company drivers, machine operators, your family or friend, it makes sense to keep them and the public safe from the consequences of Drink Driving.

Call Alcolock R GB now for further information on 01480 290071 or email info@alcolockgb.com Alcolock GB Ltd Wansdyke Business Services Centre Midsomer Enterprise Park Midsomer Norton Radstock BA3 2BB 58

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:46 Page 59

to let

20,015 39,400 SQ FT

INDUSTRIAL/WAREHOUSE UNITS

UNIT 6 WEDNESBURY ONE, BLACK COUNTRY NEW ROAD

UNIT 1 YORKS PARK, BLOWERS GREEN ROAD

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DUDLEY DY2 8UZ | 23,104 sq ft

35 ROCKY LANE, ASTON BIRMINGHAM B6 5RQ | 39,400 sq ft

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For further information contact David Rampling on: T. 0121 550 1841 E. david.rampling@mucklow.com

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:47 Page 60

If you had to draw a taxi, which shape would you draw? It’s likely that you’ll sketch ‘a black cab’ complete with hire sign, just like the ones you’ve seen countless times when you’re out in town or watching the TV. It is the definitive taxi shape as far as most people are concerned and its heritage is and continues to be firmly based in the heart of the West Midlands. The London Taxi Company, the manufacturer of this instantly recognisable icon, understands more than most that the vehicle they produce is more than just a taxi. Its familiar shape means that passengers, wherever they are in the world, know that they can rely on a durable, safe, purpose-built vehicle, with a clearly visible metered journey and a professional driver. This iconic partnership of a London Taxi and a London Taxi driver is a commodity in its own right. Coventry manufacturer The London Taxi Company sells the London Taxi Service, across the world and has so far supplied this exemplar of British styling into more than 60 countries. A prime example of the international recognition the

Choose An Iconic Black Cab

The London Taxi Service is a complete service proposition package, reinforcing the importance of the recruitment of professional and courteous drivers with extensive local road knowledge, the implementation of full customer service training, practical accessibility coaching and even advice on suitable attire. It reflects the very best attributes of the taxi service provided by London Taxi drivers in the UK, which is consistently voted the best in the world. It’s a radical and impressive change from the company’s humble beginnings, back in the early 1900’s, as a car body manufacturer within an established timber merchant. They are now universally recognised for the ‘black cab’, the jewel in the crown of the world’s best taxi system. Now, thanks to a joint venture with Shanghai-based Geely Automobile Holdings Ltd, a major Chinese automotive manufacturer which has recently acquired Volvo, the future looks even brighter for this British icon. The Shanghai factory, with an annual output capacity of 20,000, produces and despatches all vehicles for International markets.

Because: • It’s a recognisable taxi and you can trust the quality • It has an adjustable child restraint harness and a unique swivel seat for improved access

company and service are achieving overseas would be their recent contract with Azerbaijan. The first 500 London Taxis have arrived in Azerbaijan’s capital city, Baku, with another 500 being delivered. Since arriving on Baku streets, the damsoncoloured cabs have been in huge demand, increasing the pressure for the next batch of vehicles to arrive as soon as possible. And as Azerbaijan will host Eurovision 2012, you may even catch a glimpse of one of their new London Taxis on the BBC coverage!

The London Taxi Company: Evolution of a global brand • It’s convenient and readily available whenever you need one • It has a safe and comfortable private passenger compartment

1919: Bobby Jones starts a car-body building business supplying iconic bodies for Hillman, Austin and Ford within Gooderhams timber merchant. 1946: Carbodies secures contract to supply London taxi dealers Mann & Overton to build, mount and finish bodies for a new London Taxi – the FX3. 1954: Bobby Jones sells Carbodies to BSA. 1973: BSA collapses. Carbodies is taken over by Manganese Bronze Holdings plc.

Find out more about the original London Taxi by visiting www.london-taxis.co.uk THE LONDON TAXI COMPANY (HEAD OFFICE) Holyhead Road, COVENTRY CV5 8JJ t: +44 (0)24 7657 2000 e: enquiries@london-taxis.co.uk

www.london-taxis.co.uk

1984: Carbodies buys Mann & Overton and London Taxis International is formed.

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1997: Carbodies rebrands as London Taxis International. 2006: The newest incarnation of the London Taxi, the TX4, is created and launched. 2007: Manganese Bronze Holdings agrees joint venture with Geely Automobile Holdings Ltd. 2010: The TX4 range is refreshed and relaunched as TX4 Style and TX4 Elegance. 2011: New agreement formed between Geely Automobile Holdings and Manganese Bronze for exclusive distribution rights for selected Geely vehicles and after-sales provisions. The current incarnation of the London Taxi, the TX4, echoes the distinctive shape of the original FX range, with a few important additions. The TX4 range is fully compliant with the latest European emissions standards, with the Euro 5 vehicle now available for purchase. The latest black cab is purpose-built with wheelchair ramps, an intermediate step, contrasting grab handles and a hearing induction loop, fitted as standard and it also has unique innovations such as its swivel seat, a feature that no other taxi has. This seat detaches and swings outside of the taxi, to allow easier alightment for customers with limited mobilty or ambulent disabilities. And speaking of unique features, the London Taxi is also the only vehicle in the world to have a 25ft turning circle, that allows it to turn 360 degrees in most roads, in a smooth, safe and swift movement.

The current TX range starts at ÂŁ31,995 OTR, a marked reduction on previous vehicle costs and a tangible example of the economies of scale and supply chain cost reductions that the company has been able to secure through their joint venture with Geely. Today, The London Taxi Company produces approximately 2,700 vehicles per year for the UK market, all hand-made by experts at the Coventry manufacturing plant. The company employs more than 300 people globally, including six retail dealerships in London, Coventry, Manchester, Leeds, Edinburgh and Glasgow.

For more information on The London Taxi Company visit www.london-taxis.co.uk email enquiries@london-taxis.co.uk or contact them direct on +44 (0)24 7657 2000

Accessibility as standard

As a composite manufacturer, The London Taxi Company has always sourced engines from the experts, citing Nissan and Ford as previous suppliers. In 2006, the company began working with Italian specialists VM Motori, who supply the current VM R 425 DOHC diesel engine featuring many refinements and enhancements, for the current TX4 Style and TX4 Elegance London Taxis.

The fully accessible TX series offers: s Hearing induction loop s Integral ramp and intermediate step s Wheelchair retention system s Unique swivel seat for passengers with reduced mobility s Adjustable centre rear seat belt harness for children

s Contrasting grab handles and seat edge for partially-sighted passengers s Floor, roof and door handle lights s Voice intercom, speaker and microphone

Choose the only taxi that is built for purpose, with accessibility features fitted as standard.

Choose a London Taxi.

www.london-taxis.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:47 Page 62

Breaking News from Donington Park. The Heart of British Motorsport Donington Park and Radisson Blu strike partnership deal Donington Park is delighted to announce the new Radisson Blu Hotel East Midlands Airport as its Official Hotel Sponsor for the 2012 race season. As well as becoming the Official Hotel Sponsor for the circuit, the partnership also includes the renaming of what is currently known as the Goddards Suite near the beginning of the Start/Finish straight at Donington Park, to the Radisson Blu Hotel East Midlands Airport Suite. In return, Radisson Blu has named one of its new conference suites The Wheatcroft Suite in honour of the late-owner Mr Tom Wheatcroft and his son Mr Kevin Wheatcroft, Owner and Executive Chairman of Donington Park.

Donington chose Radisson Blu as its Official Hotel Sponsor for the 2012 race season after deciding it offered the best facilities in the area for the international mix of drivers, riders, engineers, team owners and race-goers that the circuit attracts. The 218-room luxury hotel held its official opening in November and has since seen record bookings for overnight stays. Gemma Toogood – Head of Commercial Sales and Marketing at Donington Park says "There has always been a strong connection between Donington Park and Radisson Blu, since the new hotel location was announced, and our relationship with the team there has naturally progressed in to the partnership that we have today. So much so that Daniel Keane, Managing Director of Radisson Blu EMA, decided to name one of their suites The Wheatcroft Suite, after the late Mr Tom Wheatcroft and now Mr Kevin Wheatcroft, Owner and Executive Chairman of Donington Park. I am personally delighted to be able to announce this partnership and together, I think we’re going to have a great year." Daniel Keane - General Manager, Radisson Blu: added his comments “It’s a real compliment to be chosen as Donington’s recommended hotel – we’ve had a very positive reaction to the hotel so far and I’m sure visitors to the circuit will be very happy staying here. For our part, we’re delighted to have a suite at a world-class race circuit like Donington where we can entertain our guests with top quality racing and hospitality." With a whole host of prestigious events running at Donington Park throughout 2012, such as British Touring Cars and both the World and British Superbike Championships, the future is looking very bright once again for the Leicestershire based circuit and this is one of the reasons Radisson Blu decided to locate their new hotel in the immediate area surrounding the circuit.

Donington Park has hosted motor racing since 1931, when Derby garage owner Fred Craner convinced the owner of the Donington Hall estate to host motorbike races. Cars first raced on the track in March the same year and it soon made its name thanks to the exploits of the legendary Auto Union Silver Arrow racing cars in the late 1930s. The outbreak of the Second World War saw the circuit converted to a military vehicle depot. It fell into disrepair until 1971, when it was bought by developer and car collector Tom Wheatcroft. He set about redeveloping the circuit and racing returned in May 1977.

Donington established itself as the regular venue for the Moto GP, the British Superbike Championship and the British Touring Car Championships. In 1993, Donington Park hosted the European Formula 1 Grand Prix, which the late Ayrton Senna later credited as the best race of his career. Donington Park is owned by Tom's son, Kevin Wheatcroft, who is also chairman of track operators, Donington Park Racing Ltd.

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The newly remodelled circuit is 2.5 miles long, including the Melbourne Loop, and has 12 turns. Its curves and straights bear witness to its illustrious history, including Starkey's Straight, Wheatcroft Straight, McLean's, the Esses and the Craner Curves named after the man who first brought racing to Donington 80 years ago.

For further details visit the web site www.donington-park.co.uk or phone for tickets on 0844 873 7343

Some of the exciting motorsport events scheduled for the forthcoming season at Donington Park include: Historic Sports Car Club Championships March 17th & 18th Following on from the success of 2011 The Donington Season Opener in March will be a two day meeting to start off all the HSCC UK Championships. Thundersport GB Motorcycle Championships March 24th & 25th With some of the best racing action the country has to offer, this season is set to be the biggest in Thundersport GB's history. H OT E L E A S T M I D L A N D S A I R P O RT

The four-star standard hotel includes luxury leisure and spa facilities, including a 12.5-metre heated pool as well as a steam room, sauna and fully equipped gym. Two beauty rooms in the health club offer a range of beauty and therapy treatments (at an additional cost). There are 218 stylish, well appointed rooms and suites. The on-site bar providing a relaxing venue to meet friends and clients, while the Runway Brasserie serves an interesting variety of international cuisine. The Radisson Blu is also an outstanding venue for meetings, with stunning design and state of the art facilities setting the standard for business meetings that are a pleasure. Motors TV Live Car Raceday March 31st An action-packed raceday which will include Kumho, BMW, and VSCC Pre War Sports Cars, and Formula Junior and Caterham Graduates, with qualifying in the morning, followed by live racing action throughout the afternoon.

Now open

MG Car Club Championships April 8th Seven national MG Car Club race championships, catering for all MG models. Dunlop MSA British Touring Car Championship

The Dunlop MSA British Touring Car Championship returns to Donington Park for Round 2 of the 2012 season. Donington Historic Festival May 5th & 6th

At this new 4 star hotel at East Midlands Airport, guests are invited to relax, unwind and enjoy a perfect stay just minutes from ŽŶŝŶŐƚŽŶ WĂƌŬ ĂŶĚ ƚŚĞ ŝƌƉŽƌƚ dĞƌŵŝŶĂů͘ &ŝƌƐƚͲĐůĂƐƐ ĂŵĞŶŝƟĞƐ͕ ŝŶĐůƵĚŝŶŐ Ă ĨƵůůǇ ĞƋƵŝƉƉĞĚ ŐǇŵ ĂŶĚ ŽŶͲƐŝƚĞ ƐƉĂ͕ ĐƌĞĂƚĞ ĂŶ ŝŶǀŝƟŶŐ͕ refreshing atmosphere.

SBK Superbike FIM World Championship

WƌŽƵĚ ƚŽ ďĞ ŽĸĐŝĂů ŚŽƚĞů ƉĂƌƚŶĞƌ ƚŽ

May 11th, 12th & 13th

Donington Park.

FIA Truck Grand Prix June 30th & July 1st European Le Mans Series

Quote code

BP12

when booking*

*rates from £69 per room per night

April 14th & 15th

H OT E L E A S T M I D L A N D S A I R P O RT

July 14th & 15th MCE Insurance British Superbike Championship September 7th, 8th & 9th

Tel 01509 670 575 Visit www.radissonblu.co.uk/hotel-eastmidlandsairport reservations.eastmidlandsairport@radissonblu.com Herald Way Pegasus Business Park Derby DE74 2TZ

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:48 Page 64

RR&B Garages are one of the leading independent Rolls-Royce & Bentley Motorcar specialists in the world. They are the place to go should your Rolls-Royce or Bentley motor car need some professional attention. They offer on site sales, service, coachwork and restoration facilities for all models from the Edwardian period through to the present day. Ian Pinder started the business in 1984 from a small workshop on Worcester Road, Bromsgrove, but after a period of steady expansion the business needed larger premises, and the decision was taken to move to a purpose built facility. Ian

describes designing, building and equipping the new premises at Stoke Prior near Bromsgrove as one of his greatest challenges to date. RR&B employ a team of highly experienced technicians, with combined product knowledge of over one hundred years. Everyone at the company is an enthusiast for the Marques. The company is continually investing in equipment and training to stay at the forefront of body work and repair technology, whilst keeping alive the traditional skills and values for the older models. They carry a significant stock holding of genuine Rolls-Royce and Bentley parts, and through their membership of the RollsRoyce & Bentley Specialist Association, a team of dedicated craftsmen who manufacture replacement spare

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Solihull, South East Birmingham, Redditch, Bromsgrove, South West Birmingham & Surrounding Areas

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:48 Page 65

parts for Rolls-Royce and Bentley motor cars, they are able to source high quality remanufactured parts not otherwise readily available. The finest details are taken care of, from the rectification of a minor scratch using the latest and correct paint technology, insurance approved accident repairs â&#x20AC;&#x201C; returning the cars to an unmarked condition, or a ground up restoration to concours standards including trim, wood fascia, refinishing and bespoke upgrades.

RR&B Garages Ltd Forbes House, Harris Business Park Hanbury Road, Stoke Prior, Bromsgrove B60 4BD Tel: 01527 876513 Website: www.rrb-garages.com

Many of their long-term clients have now exceeded 200,000 miles in Rolls-Royce and Bentley motor cars that RR&B Garages have restored for them, some of these are used as everyday vehicles and not just mollycoddled and parked in a garage for the majority of their life. Over the years RR&B Garages' restorations have won many concours awards, and Ian is very proud of their enviable reputation in the classic car world, for the highest standards of sales, service and restoration, on all models of Rolls-Royce and Bentley motor cars.

Suppliers and solution providers of paint and consumables to the automotive and light industrial coatings industry

Established for over 30 years we are an independent manufacturer and distributor!

Call us now on 0121 440 0380 01283 532 006 burton@tri-colour.co.uk Burton on Trent | Staffs | DE14 1PT

www.tri-colour.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:48 Page 66

Midland Classic Restorations The ideal place to bring your classic vehicle Dominic Mooney has a passion for classic cars, 12 years ago he decided to utilise that knowledge and turned his hobby into a business to set up Midland Classic Restorations in Ombersley. The business has developed an excellent reputation, due to their attention to detail and immaculate final presentation. Their well established regular customer base relies on their expertise, with new business coming from word of mouth and personal recommendation.

Midland Classic Restoration don’t just deal with restorations and general maintenance, they have extensive circuit racing experience. They built their own championship winning MG Midget and Frogeye Sprite, and prepare and run cars for others; indeed team support for racing is becoming a major part of their business. They are currently preparing a 1930’s Citroen for the 24 Hour Classic at Le Mons, and have worked on projects as varied as a Morris Minor Rally car to a full build on a TVR Sagaris GT car. Midland Classic Restorations started out offering, general maintenance and repairs, but now they undertake anything from a pre winter check to a full concourse quality ground up rebuild. All work is done on site apart from MOT’s and actual engineering work, for those tasks they work with 2 local partners with whom they have well established relationships. Although specialising in English classic cars MCR turn nothing away.

Whatever your classic car needs, service, restoration, race preparation, or if you would like to start racing, call on Midland Classic Restorations, to be sure of a proper job, properly done.

Unit 4 Woodfield Business Units Kidderminster Road Ombersley Worcestershire WR9 0JH Call: 01905 622166 Email: mail@midlandclassicrestorations.co.uk

Est 1985

ROMART AUTOMOTIVE

Independent Paint Specialists

We are pleased to support Midland Classic Restorations and wish them the best of luck in the future

Providence Street | Lye | DY9 8HN T: 01384 891 281 F: 01384 891 281 Email: sales@romartautomotive.co.uk

romartautomotive.co.uk

www.

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:32 Page 67

ST JO JOHNS OHNS GARAG G GARAGE GE It can be done, even in this economic climate, hard working businesses offering value for money and fair dealing are being successful. St John’s Garage has only been trading for 18 months and has already developed an excellent reputation. When Matt Jeffreys decided to go it alone it was a huge leap into the unknown. Although Matt has many years experience in the motor trade, working with a wide variety of vehicles, within various different dealerships, setting up his own business has been a very different matter. Much of Matt’s experience has been at the prestige end of the market where high quality work is expected as a matter of course, such as Mercedes Benz. St John’s Garage is run on a policy of fair dealing, before any repairs are carried out to your vehicle they will make an assessment, and take you into the workshop to be shown the problem and have the solution explained in detail. The competitive price quoted will be the price you pay. The policy of establishing trust is paying dividends; Matt has a steady stream of delighted customers, who return for their servicing, tyres and MOT requirements, recommending his service to their friends. When Matt set up the business he brought with him a substantial list of clients who are all delighted by his success.

Malvern Rebore

Proud to support St Johns Garage Malvern Link | Worcestershire grahammerredy@btconnect.com | 01684 572473

MALVERN DIESEL SERVICE LTD DIESEL FUEL INJECTION SPECIALISTS BOSCH DIESEL SERVICE/DELPHI DIESEL AGENTS SERVICE & REPAIRS TO PETROL & DIESEL VEHICLES

WISHING YOU EVERY SUCCES FOR THE FUTURE SPRING LANE INDUSTRIAL ESTATE, MALVERN, WORC’S WR14 1AL

TELEPHONE: 01684 574358/574126 FAX: 01684 892962 • EMAIL: enquiries@malverndiesel.co.uk

We are proud to support St Johns Garage

The garage has a full range of all the latest diagnostic equipment and offers MOT testing, all repairs, Exhausts, Tyres, Batteries, Air Conditioning, Electrical Diagnostics and Bodywork repairs including Fabrication and Welding. Give St John’s Garage a try, their facilities are second to none, their prices are the most competitive, and they are renowned for customer service, no job is too much or too trivial for them.

St John’s Garage

Tel 01527 575444 Fax 01527 575703 sales@bromsgrovemf.co.uk www.bromsgrovemotorfactors.co.uk

ELITE CAR BODY REPAIRS FREE ESTIMATES, ALL INSURANCE WORK WELCOME FULL LOW BRAKE FACILITIES, COLLECTION SERVICE AVAILABLE

We are proud to support St Johns Garage

Unit 1, Bransford Trading Estate Bransford Road, St John’s Worcester WR2 4EU 01905 420111 stjohnsgarage@gmail.com

T: 07859904348 . MILLBANK GARAGE . CRADLEY . STORRIDGE

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:32 Page 68

Midlands Truck and Van Ltd A CHANGE of ownership and a change of name have seen an established Birmingham commercial vehicles dealer shift into top gear. And they want customers to share their excitement through their MPG Challenge - a fabulous competition to win a Vito 113Cdi van with fuel for a whole year.

keeps them regularly updated on current news from Mercedes Benz and has a search facility for used van or trucks. The rejuvenated website is only the start of an exciting new future for Midlands Truck and Van – plans in the pipeline also include relocating the Birmingham and Wolverhampton sites in within the next two years and the recruitment of an After-Sales director.

Business is motoring on at Midlands Truck and Van Ltd, which changed its name from Gerard Mann Commercial Vehicles after being acquired by Ballyesey Holdings last April. The name might be different but the commitment to quality, safety and customer care remain exactly the same for everyone at the company, which has been a stalwart of the Birmingham motoring scene for more than 20 years. However the changes that have taken place, including a new management structure with the arrival of managing director Jon Divers and sales director Eddie Humphries, have been welcomed by the 180-strong workforce. “Jon, who started in the summer, was previously national truck sales manager for Mercedes Benz and has worked for the company for about 13 years so brings a lot of experience to the business,” says Midlands Truck and Van Marketing Executive Sarah Downs. “It’s brilliant because he’s so enthusiastic and it’s a breath of fresh air to have him on board.”

“Naturally, as with any take-over there’s been a period of bedding in but it’s been all for the better and everyone’s starting to settle in and see that this is a good place to be,” says Sales Director Eddie. “Our focus remains on operational excellence in retailing, after-market support and delivering an outstanding customer experience. “To support that vision we are exploring all manner of ways to improve and invest in each of our dealership premises, further staff training and new technology to ensure our three depots offer exceptional customer service and class-leading facilities.” Be part of the excitement by taking the MPG Challenge to drive a Vito 113Cdi on a pre-defined route from any of the company’s three sites and get as many miles to the gallon as possible. Whoever attains the highest mileage will win the van with fuel for a whole year (terms and conditions apply). For more details call 0845 322 9173. For more about Midlands Truck and Van visit www.midlandstruckvan.com telephone 0845 120 9432 (Birmingham), 0845 123 8647 (Coventry) or 0845 123 8646 (Wolverhampton)

With its head office in Lichfield Road, Aston, and two sites in Coventry and Willenhall, Midlands Truck and Van is is one of the largest Mercedes-Benz dealerships in the UK, offering sales, aftersales and parts for vans and trucks. It’s the first choice for many throughout the Midlands seeking Mercedes-Benz commercial vehicles, with a client base incorporating trade B2B and retail business to private individuals along with large firms such as TNT, Dairy Crest and Warburtons. Here is where customers can find the Vito Van, Sprinter Van, Vario, Atego, Axor, Actros, Econic and Fuso Canter or they can visit the newly-revised website which not only highlights the latest deals and offers available on vehicles, after-sales services and parts, it also

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:32 Page 69

Feeling the pinch? †

With nearly 650 miles per tank , you won’t with the new Mercedes-Benz Vito. ^

Our MPG challenge has produced some exceptional results, come and test drive for yourself.

Take the Mid dla ands T Trruck & Van

challenge Term ms and Con nditio ons s app ply y*

Whatever your line of business, the Vito Panel Van has every angle covered, offering you a vast range of individual options. And whatever the vehicle length, you can count on a large, extremely usable cargo space which is easy to load – both from the rear and from the side – thanks to large door openings and a low loading sill.

Panel Van Key Features: - A choice of two roof heights - Numerous engine and weight variants - High quality interior styling

Our custo omerss are regula arlyy reccording results in excess of 50 mpg.

Call Midlands Truck and Van today on the numbers below for more information and MPG Challenge terms and conditions.

Midlands Truck and Van Limited Birmingham 2 Lichfield Road, Aston, Birmingham B6 5SU 0845 120 9432

Coventry Wheler Road, Whitley, Coventry CV3 4LA 0845 123 8647

Wolverhampton Neachells Lane, Willenhall, West Midlands WV13 3RP 0845 123 8646

www.midlandstruckvan.com

†Figures calculated based on Government EUDC Driving Cycle of 39.2mpg for Vito 113 CDI BlueEFFICIENCY van. ^Vehicle shown for illustration purposes only.*Terms and conditions apply. Please ask for full details.

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:32 Page 70

adamjonesgroup

The Adam Jones Group has been delivering the goods for more than 100 years and shows no sign of stopping. What began as a simple horse and cart operation when the motor car was a mere puff of smoke on the horizon, is now a thriving group of specialist transport companies boasting a fleet of 70 modern vehicles and 100 trailers travelling the length and breadth of Europe. At the heart of it all is the Jones family, whose dedication to the personal touch is as strong today as it was when the first Adam Jones initially hitched up that horse and started transporting furniture and other goods. The owners and directors are still in the office every day and remain part and parcel of the day-to-day running, thus maintaining a hands-on approach to the Group. “The family members and employees alike strive to ensure reliability, credibility, attention to detail and a personal approach and we all realise that the movement of goods and materials should be seamless and trouble-free,” explains Adam Jones “Whether you have one pallet or several oversized loads, we aim to take all the worry out of the process by ensuring deliveries which satisfy both you and your customers.” The Group, which now incorporates Adam Jones & Sons Ltd, Midland Freight Service Ltd and Adam Jones Properties Ltd, focuses on all aspects of transportation, pallet distribution, warehousing and logistics. From its base at Coombs Wharf, Chancel Way, Halesowen, and assisted through its membership of the Pallet Track pallet network, the company is proud of its ability to reach

destinations across the UK and beyond within a very short space of time. “We offer a full transport and distribution service and can move goods from a single small pallet to abnormal loads, while handling, storing and controlling the goods within our purpose-built warehouse,” says Adam. “Through our property company we can also offer further long-term storage and office solutions - we can handle whatever customers throw at us.” At every point of the process, the Group sets out to ensure that its quality and service are second to none and it has a wide range of measures in place to ensure this. They include: out-of-office hours staff to handle emergency calls; satellite tracking and instant messaging allowing for up-to-date and accurate monitoring of all deliveries; its own

HawkinsHatton Hawkins Hatton LLP P CORPORATE LAWYERS We are delighted to be of service to Adam Jones & Sons and wish them continued success for the future

01384 216840

www.hawkinshatton.co.uk

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:32 Page 71

adamjonesgroup For further details about the services offered by the Adam Jones Group or to get in touch, visit www.adamjones.co.uk. Alternatively telephone 0121 501 1672.

vehicle maintenance and recovery; and extremely competitive rates on its on-site storage and warehousing facilities to clients with limited space for date-specific deliveries. There couldn’t be better evidence for the success of these measures than the fact that in all the years the Group has been established, it has never aggressively gone after new customers and undertakes only select marketing. “Our belief is that the best type of business comes from reputation, repeat business and referrals and our success and growth has stemmed from all of these, demonstrating our ingrained culture of treating the client as the most important asset,” says Adam.

LAN CASTER CHARTERED

CLEME NTS

CERTIFIED

ACCOUNTANTS

Proud to be associated with Adam Jones & Sons 6XXdjcih IVm EaVcc^c\ 7jh^cZhh 6Yk^XZ 8dgedgViZ ;^cVcXZ Stanley House, 27 Wellington Road, Bilston, West Midlands, WV14 6AH Tel: 01902-404645 Fax: 01902-357801 Email: enquiries@lancasterclements.co.uk Registered as auditors and regulated for a range of investment business activities by the Association of Chartered Certified Accountants.

Peninsula congratulates Adam Jones & Sons on their great success Do you have questions about redundancy, contracts of employment, managing Health & Safety? Then speak to one of our experts today and find out how Peninsula can help your business while you focus on success and growth.

Looking after your business is our business

For further information contact Steve Hadley 0161 827 9915 www.peninsula-uk.com The UK’s Employment Law and Health & Safety Specialists

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:33 Page 72

SERVICES

T & P Services are proud to offer a complete solution for all your transport, storage and distribution needs. The company is ideally situated in the West Midlands, close to the Major Motorway Network.

T & P Services Block 1, Units 1-4, Wednesbury Trading Estate Darlaston Road, Wednesbury, West Midlands WS10 7JN

When Terry and Peter Ward joined their father's general haulage business back in the early 1970's, both brothers were already Class 1 drivers, but then they both needed to learn the mechanics and the administration side of the business at the sharp end. The experience they gained from this 'hands on' approach has enabled them to successfully bring the company through to the 21st century, despite very difficult trading times through the recession, with the confidence and ability to adapt to the ever changing needs of the industry.

Tel: 0121 568 8277 Fax: 0121 568 8266 Terry Ward: terry@tplogistics.co.uk

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& !$!$ * " &(! ! ( " ( $ ' )&+ & !$ '( ( )" & %)&' ' "" #% )" ' % & %& #%& !$ %&# (!%$ $ ( ' "" %& # !" Terry and Peter still take an active role in the daily running of the business and, together with the support of the Transport Manager, Administration Staff, Drivers and Warehousemen, continue to provide a service to their customers which is second to none. They operate a wide selection of vehicles for all purposes with experienced well trained & friendly drivers. Their fleet ranges from LWB Sprinter Vans, 7.5 tonne Curtainsiders or flats with tail lifts, 18 tonne Curtainsiders with tail lifts, up to 44 tonne Artics with tail lifts. ! &% $

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C.T. Paper Sales Ltd are proud to be associated with T&P Services

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The company offers extensive warehousing for storage, handling, container de-vanning and picking and packing services. Over the past 30 years or so, the business has been transformed into a thriving concern operating heavy goods vehicles ranging from 7.5 tonnes up to 44 tonnes. Although general haulage is still the major part of the business, the company is expanding into new areas. Warehousing and distribution are now a growing part of operations.

Truck, Trailer & HGV Repair In The West Midlands. Tel: 01902 609009 Tel: 07702 050701 Email: talbottrailers@aol.com Unit 8-10, Bilston Lane, Willenhall, West Midlands WV13 2LF

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:33 Page 73

YRES

LIMITED

“The tyre service that comes to you, office or home just pick up the phone”, is the message statement from successful independent tyre company J M Tyres founded in April 2004, by Steve Tudor and branch manager, Lorraine Cotton. Steve had spent 12 years managing a workshop for another independent company when various changes within that organisation led him to review his career to date and to wonder about utilising his experience and contacts to branch out on his own. After discussing the matter with his wife, who is also a director, his existing customers, and importantly his bank, J M Tyres came into being. Steve has never regretted his decision, from the day J M Tyres opened its doors they have been busy, with 30 of Steve’s personal customers who had followed him to 219, Electric Avenue. The company’s reputation soon began to spread among individuals and fleet managers from this flying start, and within just 7 years the company has grown to running 8 vans and employing 13 staff.

J M Tyres Ltd 219 Electric Avenue Witton Birmingham B6 7DE

They have successfully built such long-lasting and beneficial relationships with their suppliers over the years, that they are able to offer a wide choice of leading tyre brands, budget tyres and remoulds. They are usually able to meet their customers’ requirements by both brand and budget, from a range including replacement tyres for every model of car, van and truck. “From wheelbarrows to 30 tonne loading shovels!” Steve explained.

Tel: 0121 322 2232

YRES

LIMITED

J M Tyres offer a 24 hour call out service for fitting, repairing or replacing tyres, and they are able to rebalance the wheels on the spot. Each van carries a wheel balancer so customers can drive away from their repair with complete confidence. Although much of their business is to the individual domestic customer, their attention to detail and the prompt, professional service they offer has resulted in the regular custom of a number of blue chip companies such as Bandvulc Tyre Contractors, Sainsbury’s, Wiseman’s Dairies, Dawson Rentals/DHL, and Jaguar Land Rover at Solihull. Steve attributes the company’s success to the solid foundation and ongoing support that the first 30 personal customers provided, and the commitment of the whole team to getting it right first time, on time, and every time.

The car, van, commercial & agricultural tyre retailer in Birmingham 24hr Mobile Fitting

Birmingham Edition 31 (3):Layout 1 27/02/2012 12:33 Page 74

BURKE BROS RECOVERY TWO years after he launched his own vehicle recovery operation Sam Burke has just bought his first brand new truck - and he's still only 18! The young businessman visited the Droitwich, Worcestershire, factory of specialist bodybuilder Roger Dyson to collect his Hydraloader 3000La (Low approach) aluminum slidebed.

The new arrival has been lined up alongside Burke Bros Recovery's three other vehicles, all of which were purchased second-hand. One oft hose trucks is another 7.5-tonner fitted with a Dyson Hydraloader slidebed. Continues Sam: "I've had four used vehicles in all and can honestly say that the one fitted with Roger Dyson's equipment has been more reliable and caused me less hassle than any of the others. "Roger's build quality is excellent, as was the service I received from his sales executive Tony Rayner. For Sam who founded Burke Bros Recovery, off Fox's Lane, Wolverhampton, at the tender age of 16 upon leaving nearby Smestow School, the purchase represents the fulfillment of a long-held ambition. He explains: "My family is in the removals trade but I've always enjoyed fixing cars and, from the age of about 12, I knew I wanted to work in the recovery industry. My dad thought it was a fad that would pass, but it never did." Few who know him would doubt that Sam has the entrepreneurial flair to achieve success in a tough and highly competitive industry. "I've always had a knack of making money although one or two of my schemes did get me into a bit of trouble at school," he laughs. "But by the time I left I had £15,000 in the bank, and I spent most of that on my first truck." His new vehicle has just cost him over £43,000 but Sam has no doubt that it will prove to be money well spent. Dyson's aluminum slidebed has a 3,000kg capacity and is mounted on a 7.0-tonne Iveco crew cab chassis. "I'm really pleased with the truck," he declares. "The lightweight aluminium deck means it has an excellent payload while it's also eligible to operate within the London Low Emission Zone - I've had to turn down work on a couple of occasions in the past because I've not had a vehicle that meets LEZ regulations, but that's something I won't have to do anymore."

Tel: 01905 775808 Email: sales@rogerdyson.com Website: www.rogerdyson.com Roger Dyson Ltd, Foundry House, Long Bank, Berry Hill Ind'st Est, Droitwich, Worcestershire, WR9 9AN

“So I'm sure that when I start moving up to some heavier units, as I'm planning to do, I'll be back for another new Dyson." Sam has won contracts from leading insurance companies, garages and car dealers that now rely on Burke Bros Recovery to undertake collections and deliveries on a national basis.

AUT O

MART INTERNATIONAL

PROFESSIONAL VEHICLE CLEANING PRODUCTS No matter what you clean, Autosmart will have the right mix of products, equipment and accessories to meet your needs. Andrerw Thomas Auto Smart 79 Blackwood Road Tamworth B77 1JP T: 07860 807047 E: autosmart@tiscali.co.uk

WE ARE HAPPY TO BE ASSOCIATED WITH BURKE BROS RECOVERY