BBP Midlands - Edition 42 by BBP Media

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Edition 42

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ENTERPRISE CATALYST UNLOCKING YOUR BUSINESS POTENTIAL AND GROWTH

Enterprise Catalyst: Turning Potential to Reality

Entrepreneurial dreams across Birmingham are coming true, thanks to life-changing assistance from Birmingham City Council’s Enterprise Catalyst Business Support Initiative. Part financed by the European Regional Development Fund Programme (2007-2013), the project aims to breath new life into some of the city’s most disadvantaged areas. Those with brilliant business ideas or established companies are offered free business support and access to vital funding.

Whether you are an individual with vision, a new business in your first year of trading or an established business or social enterprise with development plans, Enterprise Catalyst can find the right support for you. Recently expanded, Enterprise Catalyst is offering even more finance to social enterprises and also an increased funding package for existing businesses. Grants range from £250 to £50,000* depending on the type of business applying.

For existing eligible businesses, the Enterprise Catalyst has a wide range of experienced partners who can provide a business health check and help assess your business’s potential for growth. Those eligible for grant assistance are then supported through the application process. With a range of small business development grants* available, Enterprise Catalyst can help you at each stage of your enterprise journey. The potential to develop and grow a profitable business is immense. Do you have a great business idea or feel your business could grow with help from the Enterprise Catalyst Business Support Initiative? To find out if you are in one of the areas which qualify for assistance, go to www.enterprise-catalyst.com. Text EC to 80800 or call 0121 675 7584. Please Note: The Enterprise Catalyst Business Support initiative is unable to support retail activity. *All grants with the exception of the Kick-Start award require at least 50% Matched Funding contribution

The Enterprise Catalyst Business Support Initiative has already helped a host of entrepreneurs make their dreams a reality. For case studies and further information on local individuals and businesses that have accessed support and funding through the project, visit www.enterprise-catalyst.com Qualifying wards: • Aston • Bordesley Green • Hodge Hill • Ladywood • Lozells and East Handsworth • Moseley and Kings Heath • Nechells • Soho • South Yardley • Sparkbrook • Springfield • Washwood Heath

The project enables bright sparks to develop core business competencies such as business planning, sales and marketing, intellectual property, managing money and access to finance, through 121 coaching, mentoring and workshops. To further inspire individuals to move from the ‘ideas’ stage to start-up, Enterprise Catalyst has its own successful Dragons’ Den-style panels where pitches can be made for £250 to kickstart you idea. With access to the Enterprise Coaches the support doesn’t end once a company is up and running. This is a project that wants to see businesses develop and grow.

@Ent_Catalyst

EUROPEAN UNION Investing in Your Future

European Regional Development Fund 2007-13

Birmingham Edition 42 Contents_Layout 1 03/02/2014 17:00 Page 1

C O N T E N T S Midlands Business Awards 2014

ETC - Executive Training & Consultancy Ltd

OGL Computer Ltd

C3IA Solutions Ltd

GCC Innova

Broadstone

TradeRiver

This month we include a major feature on Cyber Security. We raise the question whether the current Auto Enrolment provisions will do the job. Bev James discusses the vexed question of whether to promote from within your organisation or to recruit from outside. We look at Changes and Challenges within the Haulage Industry and the boom in Building for the Over 50â&#x20AC;&#x2122;s.

Central Financial Services

Brooks Macdonald Asset Management

Coventry and WarwickshireReinvestment Trust

Unity Trust Bank

Brindleyplace

New Year resolutions flagging? Our Wellness feature should certainly provide some inspiration.

PLACES Birmingham

Lime Architecture

Next month we will have a major Conference feature, and continue our series on Auto Enrolment. Bev James will have advice for start up businesses, we continue looking at alternative sources of funding, finding the right premises, effective recruitment and the importance of export.

Direct Corporate Clothing PLC

Simeon Bateman Ltd

Midtherm Flue Systems Ltd

Expocet

Morris Site Machinery

Pro2Pro

Perrys of Huddersfield

Liveridge British 4x4 Ltd

Purple Cat

My Coffee & Co

Adam's

Chantrey Vellacott DFK

Regent Court

Milebrook House Hotel & Restaurant

Chiquito

Jimmy Spices

La CC Restaurant & Bar

Champneys The Health Spa

Rejuvenate@HYPOXIÂŽ

Irvine Dental Care

Birmingham Runner

Aston University

Welcome to your new look magazine, still containing the best of business news and comment from across the region, and now coming to you monthly.

BBP Media 11 Canalside Office Complex, Lowesmoor Wharf, Worcester WR1 2RR Tel: 08000 807 809 Fax: 01905 726 467 E: hello@bbpmedia.co.uk W: www.bbpmedia.co.uk Publisher: PIL (Europe) Limited Print & Design: Heron Press UK ALL RIGHTS RESERVED Reproduction in whole or part prohibited without permission. Colour transparencies, prints or any pictorial media for this publication are sent at owners risk and whilst every care is taken, neither PIL (Europe) Limited or its agents accept liability for loss or damage. No editorial submissions will be returned unless accompanied by a Self Addressed Envelope.

DISCLAIMER Whilst every effort has been made to ensure that adverts and articles appear correctly, PIL (Europe) Limited cannot accept responsibility for any loss or damage caused directly or indirectly by the contents of this publication. The views expressed in this magazine are not necessarily those of its publisher or editor.

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Midlands Business Awards 2014 Instituted in 2007, the awards have become a positive and dynamic major event in the business calendar for the whole of the Midlands region, providing a platform for any business, from any industry, across the whole region to celebrate their success story, and gaining valuable PR opportunities. The awards were founded by Harj Sandher of Leamington based UK Special Events, to celebrate innovation and entrepreneurship and to recognise successful companies in the wider environment, celebrating and promoting wealth creation and wealth creators. Once again this prestigious event will be celebrating the Midlands finest business talent from across the Midlands from manufacturing, clubs, service providers, universities and young entrepreneurs, the awards celebrate the best business minds across 11 different categories. Midlands Entrepreneur of the Year Sponsored by - London Entrepreneurs Exchange Gavin Meers Colin McCarthy Suleman Sacranie Peter O'Brien Chrissy Charles Jones

British Military Security Panther Warehousing 99p Shopper O'Brien Contractors Bright Assessing

Birmingham Rugby Leicester Leamington Spa Alcester

Midlands Young Entrepreneur of the Year Sponsored by - HCK Communications Greta McDonald Suleman Sacranie Kathleen Buckingham Daniel Bridgewater Ed Coyte

GretaStar Ltd Northampton 99p Shopper Leicester Altruist Enterprises UK Ltd Solihull Fourth Wall Theatre Network Ltd Birmingham Whale Ale Limited Brailes

Midlands Business Club of the Year Sponsored by - Manleys

Announcing the 8th Annual Award Ceremony of the Midlands Business Awards sponsored by WMG, to be held on Friday 28th February 2014 at Hilton Birmingham Metropole. Building on the success of the past seven years, 2014 will be even bigger and better both for entrants and sponsors, with a whole new programme, new categories and publicity and publicity throughout 2014, leading up to the most prestigious Awards dinner itself.

Mansfield 2020 Limited The Halesowen College Breakfast Club Coventry Business Network Uber Groups

Mansfield Halesowen Coventry Birmingham

Midlands Service Provider of the Year Sponsored by - Hilton Birmingham Metropole Maria Hanson Sean Nicholson Ali Baylav Tim Goodbody Becki Coombe

Mee & Dee Melbourne, Derbyshire Sign Solutions (SLIA) Ltd Birmingham Cavendish Lettings Ltd Nottingham Uni-Safe Access Atherstone The Learn 2 Group Coventry

Midlands Service Provider of the Year (ÂŁ1m+) Sponsored by - Hilton Birmingham Metropole Wilson Barrett Lee Thomas Jade Collerton Stephanie Forrester Gary Webb Melanie Thorn

Panther Warehousing Aesthetics Events Staff Ltd UK Oak Doors Busy Bees Benefits UKDN Waterflow Compton Verney House Trust

Rugby Coventry Lutterworth Shenstone Solihull Warwickshire

Midlands Innovation of the Year Sponsored by - Creditsafe

Paul Hutchens with Shalini Khemka, Chief Executive of E2Exchange and last years guest speaker Lord Karan Bilimoria

Alec Anderson Heather Barratt Simon Middleton Fleur Sexton Natalie Davies Mick McLaughlin

Koolmill Systems Limited Domestic & General RMF Installation and Services Ltd PET-Xi Training Ltd Sales-i Serious Games International

Solihull Bedworth Harbury Coventry Solihull Coventry

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Sir John Egan with Harj Sandher Midlands University (Innovative) of the Year Sponsored by - 247.tv Aston University Coventry University Staffordshire University Leicester University Wolverhampton University

Midlands Business Person of the Year Sponsored by - BBP Media Birmingham Coventry Stoke-on-Trent Leicester Wolverhampton

Midlands University (Enterprise) of the Year Sponsored by - 247.tv Aston University Coventry University Staffordshire University Northampton University Nottingham Trent University

Birmingham Coventry Stoke-on-Trent Northampton Nottingham

Midlands Manufacturer of the Year (2 Categories) Sponsored by - Nexus Creative Lift & Engineering Services Ltd Base Group Pailton Engineering Midlands Assembly Network A1 Flue Systems Whale Ale Limited

Cradley Heath Leicester Coventry Wednesbury Newark, Nottingham Brailes

Midlands Exporter of the Year (2 Categories) Sponsored by - East End Tony Hague Stephen Hynes John Nollett Malcolm Hall Dr Rizwan Qureshi

Midlands Assembly Network Ultraseal International Pailton Engineering Hall-Fast Industrial Supplies Ltd Surgins Surgicals Ltd

Wednesbury Coventry Coventry Mansfield Solihull

Hannah Sebright Ali Kurji Paul Hutchens David Haywood Vivienne Hudson-Findlay

Midlands Air Ambulance Charity Stourbridge Heart of England Co-operative Society Nuneaton Eco2Solar Ltd Bromsgrove Lift & Engineering Services Ltd Cradley Heath HotelshopUK Ltd

Droitwich

Midlands Corporate Commitment of the Year (£1m+) Sponsored by - Jaguar Land Rover Orion Media (Free Radio) The Shakespeare Hospice Heart of England Co-operative BHSF Limited Eco2Solar

Birmingham Stratford upon Avon Nuneaton Kidderminster

Midlands Corporate Commitment of the Year (up to £1m) Sponsored by - Jaguar Land Rover Key IQ Ltd M Cubed Chartered Accountants

Malvern Leicester

Harj Sandher said: “These are highly challenging economic times but still the entrepreneurial spirit of the Midlands shines through. These awards appeal to a wide range of companies and individuals and are our way of celebrating the best of the region.” 5

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ETC

About the authors

E x e c u t i v e Tr a i n i n g & Consultancy Ltd focus develop grow

Expert step by step guide for aspiring business owners shows way to success A no-nonsense guide for small business owners from two Midlands experts is steering them along the road to sustained profitability, growth and success. Getting down to business offers straight-talking advice based on a wealth of experience and examples of real life triumphs and tribulations.

Doug D'Aubrey

Aimed specifically at owners of small businesses, Getting down to business provides readers with everything they need to know to grow a company with the confidence to realise their dreams – and have fun along the way. Packed with nuggets of wisdom, not only from the authors, but also shared by hugely successful business owners, the book sets out advice on:

•

Establishing a goal and developing a step-by-step action plan to achieve it

•

Finding and satisfying customers who will truly value what’s offered

•

Setting up systems to run a business smoothly and efficiently as it grows

•

Achieving the returns that the your intelligence, talent and effort deserve

•

Having fun and enjoy running your own business!

According to authors Doug D’Aubrey and Matthew Chuck, it’s key to understand why you are running your own business and what you want it to do for you, from the off, but surprisingly, many business owners aren’t sure. Doug says: “You should know how you want your business and life to look three to five years from now. You have to articulate a clear goal from day one. “Getting down to business addresses all the questions that a novice company owner or aspiring businessperson may have. That’s right from getting started, setting those goals, through to sales and marketing, finance IT and managing people.”

Doug D'Aubrey Managing Director of Executive Training and Consultancy Ltd, (www.exec-tc.com) Doug worked at senior level in the manned guarding security sector for Burns International Services. He turned them round from an £800,000 flagging annual turnover, to a £5 million resounding success story. As the creator of the MOMENTUM programme, Doug has helped scores of small businesses reach their true potential. Matthew Chuck Matthew pursued a career in the manufacturing industry at home and abroad, the majority of it with the Chemicals Division of Alcoa (The Aluminum (CORR) Company of America), where he spent a lengthy period as Sales Director at their Frankfurt HQ, directing multi-million pound sales each year. He returned to the UK in 2002 to set up his own consulting business, later joining Doug as a co-director of ETC. Get your business moving with Doug and Matthew’s book: Published by Sue Richardson Associates, Getting down to business can be ordered through the ETC website at http://www.exec-tc.com/web-shop/books for £19.99 and is available in printed, e-reader and smart phone compatible format.

ETC: Guaranteed to increase your profits. www.exec-tc.com Tel: 01384 355 444 £5 OFF GETTING DOWN TO BUSINESS WITH THIS EDITORIAL: Cut out this advertorial and send it with your order and cheque for £14.99 to ETC Ltd, 134 Stourbridge Road, Dudley DY1 2ER

Need help in making your business soar? Getting down to business, a practical, no-nonsense guide to growi growing busin your small business, s offers step by step he guidance to help mat you when it matters. Published by Sue Richardson Associates 2013

\ O RQ

Orrder yyour copy Order through thrrough the ETC website at www.exec-tc.com www.exec-tc.c

for £19.99 Available in printed, p , e-reader d smartt phone and ph compatible tible format.

LLQ Q

ETC

E x e c u t i v e TTrr a i n i n g & Consultancy Ltd focus develop grow

01384 355 444

32483 1_Transport Warehousing 31/01/2014 19:21 Page 1

Cyber Security Review

There’s a war going on in cyber space. The bad guys are after not just your money; they want your information, even your identity. The good guys are lining up to ensure that you and your data are safe. And you can do your bit. Whether as an individual or as a business there’s some basic steps to take to stop the thieves getting their digital hands on some of the £27bn per annum that cyber crime is estimated to cost the UK. The figures are daunting. According to a recent government report: •

•

Of the £27bn, £9.2bn comes from IP theft from UK businesses. The estimated economic cost of cyber crime to UK citizens is £3.1bn per annum, involving identity theft, online scams, scareware and fake anti-virus software. In the last year alone, 93% of large corporations and three quarters of small businesses are believed to have had a cyber breach. A study by the Federation of Small Businesses (FSB) and the Home Office found that 41% of FSB members fell victim to cyber crime in the last 12 months at an average cost of £4,000 per business. The most common threat was virus infections, with 20% affected.

So that’s the bad news, but the big fight back is going on. Last autumn Security Minister James Brokenshire launched the first phase of a £4million information security awareness drive, designed to educate businesses and consumers about rising hacker threats. It accompanied other established information initiatives, such as Get Safe Online, part of the government’s National Cyber Security Programme.

So what can you, as an individual, do to protect yourself? Sensible precautions include installing a firewall, regularly patching or updating software and using legitimate anti-virus software. It’s also possible to take out specialist insurance against the impact of identity theft. When purchasing online, check the site uses a secure server. This means the address starts with https instead of http, and you'll see a padlock symbol at the bottom of your browser. If you double click the padlock, it should reveal a digital certificate that confirms that the website is what it says it is. Of course, no bank or card issuer will email asking for personal and financial details online so report and then delete any message like this. Likewise delete emails from unknown sources without opening or clicking on attachments. Much of this holds true for businesses who are now advised to make information security part of their normal business risk management procedures, thus establishing set processes, expertise and a culture of readiness all aimed at countering the cyber crime threat. By achieving certain information security standards, a business can also demonstrate to customers that it has taken steps to protect itself and their digital information. ISO/IEC 27001 is said to offer a good basis for cyber security but needs reinforcing by practices to protect against cyber attacks, such as PAS 555:2013 which broadens the scope of processes beyond the technical to people, incorporating behaviour and physical security, as well as strategies for governance, leadership and culture.

There’s also further detailed strategic advice from CESG, the information security division of GCHQ, the Centre for the Protection of the National Infrastructure (CPNI) and the Department for Business Innovation and Skills and the CSI.The FSB has a checklist worth following to protect a business. • • • • • • • • • •

Implement a combination of security protection solutions (anti-virus, antispam, firewall etc). Regular security updates on all software and devices. Implement a resilient password policy. Secure your wireless network. Implement clear and concise procedures for email, internet and mobile devices. Train staff in good security practices and consider employee background checks. Implement and test backup plans, information disposal and disaster recovery procedures. Carry out regular security risk assessments to identify important information and systems. Carry out regular security testing on the business website. Check provider credentials and contracts when using cloud services.

For those who feel barely able to add an attachment to an email before sending, this may seem like a somewhat daunting list but there is help in the form of information assurance advisors (IA) and consultancies, many of which provide comprehensive courses to help protect a business from the cyber crime. Look out for IA professionals are CESG certified and members of the CESG Listed Advisor Scheme (CLAS). Of course, there’s no catch-all solution. The cyber criminals are constantly finding new ways to access systems. However, those who take the time and effort to make themselves and their customers as secure as possible, only position themselves far more favorably in a hostile online environment.

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With virus attacks, hackers, spam and malicious emails now major headaches for any business, the value of having experts such as OGL Computer Ltd, on side can’t be overestimated. Especially as it becomes more complex to manage each threat as data moves across multiple systems, smartphones and other mobile devices. However the OGL team can prepare and keep your business safe from more complicated IT developments. For example, did you know elements of Microsoft Small Business Server (SBS) 2003 will go “end of life” on April 8, exposing companies to a range of risks including enhanced vulnerability to virus infection? “If your business is running SBS 2003 it is imperative that you act immediately to plan your migration to an alternative server platform,” warns OGL’s Enterprise Sales Manager, Mark Stanton. “For those who are unsure, we are offering a free security check.” But OGL, in Worcester Road, Stourport-on-Severn, is about much more than fighting cyber crime - They want to boost your business through better IT management.

recruitment and training of their people, their accreditations (ISO27001; ISO9001) and key partner relationships. “In addition,” says Mark, “we have continually reinvested profits within the business, resulting in a very strong and stable financial structure which gives us a distinctively reliable position in the Cloud Services market”. “When partnered with OGL, customers receive a highly resilient, stable and secure service and the opportunity to benefit from innovative new services through our active engagement at the forefront of emerging technologies, enabling us to enhance our unrivalled reputation into the future,” says Mark.

For further information go to www.ogl.co.uk or email bbphealthcheck@ogl.co.uk For a free security health check, call 01299 873 873 and quote “Security Health Check”.

Your business could be at risk...

“Our solutions enable customers to control costs, manage risk and stimulate innovation so that IT becomes an enabler in driving business growth,” emphasises Mark. In the last 35 years OGL, premier provider of cloud computing (public, private and hybrid) and IT services, has developed an enviable reputation for delivering cutting-edge solutions. They also offer IT infrastructure wrapped with professional consultancy and implementation services, with monitoring, support and maintenance via a 24x7 service desk. From the software division comes OGL’s suite of business management software for stockists and distributors. Their flagship software prof.ITplus, combines the supply chain, stock management and distribution processes and provides vital tools to help businesses better understand customers and identify new sales opportunities. With more than 1,000 customers across the UK, OGL enjoys strong relationships with global technology giants such as HP, Microsoft, VMware and Kaspersky. For example they are HP’s premier UK partner working on the revolutionary new Moonshot server technology. Continually seeking to deliver ever higher levels of customer satisfaction and greater returns on their IT investments, OGL has become a trusted cloud services provider through significant investment in their data centres and technology, the

For your free IT security health check call: 01299 873 873 or email: bbphealthcheck@ogl.co.uk @oglcomputer

www.ogl.co.uk

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Whether seeking protection, or looking to do business in the cyber market, help is at hand with C3IA Solutions Ltd. C3IA has been working in the secure technical services market since 2006 with specific experience in cyber security. Working closely with you to assess the threats that are relevant to your situation, they enable your company to take control of its cyber security responsibilities and opportunities.

Make 2014 the Year you Took Control of your Cyber Security The press is full of tales of cyber criminality, hackers and breaches of information security, so business owners are aware that preventative measures need to be undertaken, particularly in light of heavy penalties for breaches of security involving confidential information.

The level of response required is based on just how much your business uses the Internet, but the answer to this question can be staggering, with transactions, stock control, payroll, fleet management, customer and supplier information and even machinery all areas where your company may be vulnerable.

As an SME company, C3IA can empathise with the needs of customers who wish to maximise their return on investment in cyber security and not become dependent on costly external support. C3IA itself has achieved ISO 27001 accreditation and has in depth experience of the technical, procedural, process and personnel based measures that need to be put in place. They are a system engineering based company, not just a consultancy, so you are guaranteed practical, applicable and understandable support. Services need not be expensive; providing you are using the services of a demonstrably competent company such as C3IA you can qualify for help in the form of vouchers issued by the government of up to ÂŁ5,000 for your business to obtain the help of an external expert to develop ideas and improve performance. For information on the vouchers, visit https://vouchers.innovateuk.org/cybersecurity. C3IA Solutions has an ethical approach and takes pride in doing the right work, for the right reasons, in the right way.

For more information please visit the website www.c3iasolutions.co.uk or telephone for a confidential discussion on 01202 721123 Large companies generally have support services and expertise in place to protect them. SMEs turn to the Internet, only to be assailed by an overwhelming volume of largely incomprehensible information. We know we need to do something, but struggle to work out what and where to turn for help and advice? How much should we spend and how do we demonstrate to our customers that we can be trusted with their information? The Department for Innovation and Skills has recently increased the need for industry action with a new UK cyber security standard being developed, to act as an indication of the cyber health of a company. The Cabinet Office is introducing a cyber â&#x20AC;&#x2DC;kitemarkâ&#x20AC;&#x2122; for companies to meet if they want to do business with government departments. Cyber security standards are now a business differentiator.

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This year they will continue to support their varied customer base, while improving project delivery and service delivery still further. GCC Innova will also be focussing on cloud services, such as delivering a cloud based desktop and device support offering. In light of the increased cyber security risks from outdated products and servers GCC will be making every effort to assist customers in moving away from such products and on to more secure systems and products. Modern society has become almost entirely dependent on the continued availability, accuracy and confidentiality of Information and Communications Technology (ICT), but the criminals are never far behind, and have developed ever more sophisticated ways of exploiting vulnerabilities in the use of the internet, and other electronic systems to illicitly access or attack information and services, for financial gain. As cyber crime becomes more prevalent and more sophisticated, companies are recognising the need to take action to avoid loss of confidential information and damage to their systems.

Birmingham 0121 309 0101 Gloucester 01452 371 441 Email info@gccinnova.co.uk Web www.gccinnova.co.uk Windows XP End of Life, click below to read more: http://www.gccinnova.co.uk/products/microsoft/2003-end-of-life/

A significant risk of data loss is a major issue – at best this is inconvenient, it could cost the company dearly to replace and ultimately if the data gets in to the wrong hands there’s reputational damage, consequential costs and possibility of legal action. Damage to IT systems causing downtime and slow systems can prove both costly and inconvenient to repair, and very frustrating for employees who complain about machines malfunctioning, running slowly, or losing data. Frequently we blame the machine, the server or the system but not cyber crime, as in unauthorised or malicious access to the company network. The threat doesn’t always come from the company systems; the increase in employees bringing their own devices to work to connect to the corporate network and download data/emails adds to the difficulty of safeguarding data. Many companies try to economise by “rowing along” their out of date or even obsolete hardware and software, not realising that they may be allowing unseen access. Microsoft, for instance, has recently announced that it will no longer be running, maintaining and protecting Office 2003 or Windows XP, SBS server from new cyber threats etc, therefore, running Windows XP after April 8th 2014, will put your business at risk. It is important to be aware of your vulnerabilities, of ways that malware can get on to your systems, and how to protect your own and your company’s data. The importance of keeping your systems maintained and up date is hard to overemphasis, while good staff training and awareness is crucial. There is plenty of information on all aspects of cyber security, but while we don’t need to understand everything, we do need professional help and advice from a plain speaking IT company that understands business. GCC Innova have been providing IT solutions to business for over 20 years, including IT network support, Sage finance software, and Microsoft Dynamics CRM (customer relationship software).

GCC

GCC Innova - your local specialist IT solution company Established for over 20 years we have a proven track record as a local specialist IT Solutions Company. We focus on delivering IT services and support for business, specialising in Microsoft, Cloud Technologies and Business Applications.

s IT Desktop & Network Support - with local UK helpdesk and 24/7 monitoring

s Cloud Services - fast deployment, flexible billing, scalable services, latest functionality

s Sage 200 suite - Financial information and processing s Microsoft Dynamics CRM - Faster, more profitable sales and happier customers

s Microsoft SharePoint - Share information, manage documents and much more

s HP & Cisco - Market leading PC’s, Servers and Network security

31932 1pg_CD Engineering 31/01/2014 15:26 Page 1

Burglars Monitoring Social Networks to See When you’re Away From Home Homeowners are warned of the Dangers of “Checking-In” Security specialists are warning homeowners across the United Kingdom of the growing link between burglaries and social networks.

Teenagers are particularly likely to share their locations and movements on social networks. Teenagers today have grown up with Facebook tracking their every move and see nothing dangerous in planning their parties and movements online. But the consequences of this can be devastating. For example, last weekend a house was ransacked after a teenager’s private party became public knowledge on Facebook. This is a clear example of parents not monitoring their children’s social networking behaviour. Parents need to educate their children on the risk of posting locations online.

David Walsh, Group CEO of Netwatch says, “Social networks have become part of our daily lives, but people need to consider the risks of posting their location on these sites. Facebook burglaries are real and growing in popularity.” Facebook and other social networking sites have unwittingly made it easier than ever to access homeowners’ personal information. The location services on social networking sites allow people to share their location in real time. You may think that checking in at the airport is a nice way to let your friends and family know that you’re going on holiday, but in reality you are also letting people know that your home is empty and an easy target.

Security specialists see many types of crime and burglaries and the impact it can have on its victims. They urge all homeowners to be extremely careful with the type of information they share online. If you want to share your holiday plans, don’t do it in real time, wait until you are safely home. Review the privacy setting on all of your social networks, try to minimize your use of location services and never share your home address on social networks.

Even if your profile is set to “private” people often have hundreds, if not thousands of friends and followers on Facebook or Twitter, some of whom they don’t know that well. These so called “friends” can access a huge amount of personal data from your profile, including your home address.

No need for drastic security measures...

netwatch creating a fearless environment

Netwatch has prevented over 35,000 crimes. Contact Us: 0800 917 9909 admin@netwatchsystem.co.uk

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Ian Hill, Senior Consultant at Broadstone, the specialist pensions advice and investment company warns of a pending crisis in the implementation of Auto-Enrolment as increasing volumes of employers reach their staging dates over this year. He writes: 2013 saw hundreds of thousands of workers automatically enrolled into a workplace pension, however this was through a relatively small number of large employers.

place pension scheme provider. There is nothing wrong with NEST but it is limited by statute from providing services other than being a pension scheme. SMEs will be left on their own to ensure that they comply with the complexities of their new duties. This could lead to another problem as the availability of good quality independent financial advice will also be a scarce commodity as independent financial advisers will be stretched and starting with their existing corporate clients first will be selective who they actually work with.

The real test will be in 2014 when thousands of small and medium size employers will be meeting their staging date. From the employers that have already staged, there has been a lot learnt about how to go about the process of getting ready to comply with the relevant legislation, especially surrounding the time and resources that is required and how the changes are communicated to staff.

So what can SMEs do? Plan early is the answer. Employers should by now know their relevant staging date(s). The Pensions Regulator has suggested that planning should be at least 6 months before the employer’s staging date, however I would suggest a longer period given what is happening in the pension provider market.

With so many employers reaching their staging date over this year it is no wonder that the phrase ‘capacity crunch’ has been commonly used with regard to the support and advice needed for employers to have everything in place before their allotted staging date.

If you would like to hear more about how we can help do call me.

Broadstone are there to help.

125 Colmore Row, Birmingham B3 3SD Telephone: 0121 352 6464 Email: contactus@broadstoneltd.co.uk

Ian Hill

www.broadstoneltd.co.uk/page.aspx/auto-enrolment

Auto-enrolment is not straight forward. Large employers have encountered problems even though they have had a raft of advisory recourses available to them like pension consultants, HR, legal experts and dedicated payroll teams. The Pensions Regulator has launched a number of investigations into possible non compliance as they struggle to comply. Employers mistakenly assume that their current workplace pension is legally compatible with auto-enrolment legislation and that pension product providers will want to accept an increasing number of members into existing pension schemes. As auto-enrolment starts to encompass smaller firms product providers are being selective about the profile of scheme they will accept even where the employer has an existing scheme with a provider. If a provider does not close its doors to new business it will, no doubt, have to reduce the amount of support it provides, and this will hit the employer at a time when help is needed most. Failing to engage with current pension scheme providers and administrators is a risky proposition. You don’t want to risk being turned away by an existing provider at such a crucial stage

AT BROADSTONE WE AIM TO MAKE COMPLEX ISSUES CLEAR AND UNDERSTANDABLE, TO LISTEN TO YOUR NEEDS AND DELIVER WHAT WE SAY WE WILL. IT’S AS SIMPLE AS THAT. BROADSTONE advice and investment solutions to private clients and companies thr+1#$ $%#$(5 -1 (%ü! 2%/!./

We know that the advice we people’s lives and we take this responsibility very seriously, whether it is your personal wealth or a company pension scheme.

As the capacity diminishes, many SMEs will be forced to use the National Employment Savings Trust (NEST) as their qualifying work

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125 Colmore Row, Birmingham, B3 3SD, United Kingdom D: +44 (0)121 200 6905 T: +44 (0)121 352 6464 F: +44 (0)121 352 6321 E: ian.hill@broadstoneltd.co.uk W: www.broadstoneltd.co.uk

32327 1pg_Carford Group 31/01/2014 16:57 Page 1

Workplace Pension Reform

will it do the job?

Once workplace pensions / auto-enrolment have been fully introduced (rolled out gradually between 2012 and 2018 depending upon the size of the company), there should be a significant increase in the number of people saving privately for their retirement. However, as people have less confidence in pensions than they used to, it is critical that workplace pensions / auto enrolment offer individuals access to a good range of high quality, value for money schemes, with appropriate and transparent charges, supported by clear and understandable information, thus meeting the needs of both savers and employers. There is a problem in that the new provisions will not adequately provide a reasonable income in retirement; the minimum amounts demanded at the start of the scheme will come nowhere near providing a comfortable standard of living. Steve Webb the Pensions Minister has acknowledged that people will need to pay in much more. The problem being that while the current drop out rate is only about 10% rather than the 30% predicted, as contributions increase that is expected to rise. Currently data is only available from the larger employers, who were first to be enrolled, but experts are expressing grave concerns about sustainability for the major tranche of employers and employees due to be enrolled this year.

Between now and September 2017, employers must pay in one percent of employee earnings currently between £5,564 and £42,475 a year. For the year after that, it is two percent with three percent from October 2018 onwards. Employers can, and many already do, pay in more. The employee will have to pay a minimum two percent until September 2017, five percent for the following year and then eight percent, substantial percentages for many even after income tax relief. Those that opt out will lose the employer payment but they will have to consider this in the light of their other finances. For many, especially older, employees, the new scheme will make little difference to their eventual retirement income. In some cases, it could affect means-tested benefits, although as those goal posts seem always changing, it is hard to make concrete plans. The most youthful employees may not want to tie up money for what could be fifty years again with no certainty as to the final pension outcome. It is this uncertainty that will dissuade many others. As with many current pension plans, everything will depend on investment performance, the costs of running a plan and annuity rates on retirement. These can't be predicted for five, let alone 25 or 50 years. But one thing is certain. The minimum amounts will barely scratch the adequate retirement income surface. Auto-enrolment will make some difference, forcing employers to contribute for the first time is a major step. But whether this initiative's hope that we'll be turned into a nation of pension savers is realised is still very much up in the air.

Employers are being called upon to either implement a new workplace pension scheme to address their obligations, or review their existing scheme to make sure it is a qualifying workplace pension scheme. The rules dictate that anyone qualifying - aged 22 to state retirement age (currently 65 for a man and between 60 and 65 for a woman depending on her date of birth) and earning more than £8,105 a year - must be able to join. Employees who do not automatically qualify still have the right to join. Those who choose to opt out will have an automatic right to opt in, and will be automatically enrolled unless they choose to opt out every 3 years. Of the only a few remaining private sector final salary pension plans, stakeholder take up was low as employers were not obliged to contribute. Auto-enrolment forces employers for the first time, to pay in so the hope is that few employees will exercise their right to opt out as they will lose the boss's payment. The big question is whether the minimum employer payment will persuade hard-up employees, who must also contribute, to stay in.

Tel: 01746 716767

info@thompsonprior.co.uk

TSUNAMI Its About to Hit... AUTO ENROLMENT - COMPULSORY PENSIONS Between winter 2013 and Spring 2014 about 12,500 employers a month will reach their staging date. By 2015 it will be 40,000 and it will peak at around 135,000pm in 2016/17. (tPR). Auto Enrolment is not something to be tackled overnight. Anyone who starts thinking about implementing AE procedures and all the record keeping and processes that go with it just a couple of months before their staging date is going to run in to MASSIVE problems. We have a very competitive software solution for all your AE needs. We cover all of Shropshire and the West Midlands. We also have a software solution for accountants to offer to their clients.

Call us today to avoid the FAST APPROACHING Tsunami. 01746 716767

www.thompsonprior.co.uk Hilton House, Hilton, Bridgnorth, Shropshire WV15 5PD Staging Date Profile of Employers up to April 2015 No of schemes required to register (’000)

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32141 QPD 1pg_HorseWorld 15/01/2014 12:06 Page 1

application process holding up the transaction and no charges outside those of actually using the facility. TradeRiver is an online funding solution that brings together the key components of trade finance into a single, digital process. It works by providing the buyer, at any point in the supply chain, with a pre-approved revolving facility that can be used to finance trade with multiple suppliers. Payments and administration are paperless and transparent via a secure online platform.

TradeRiver offers a new, faster, more responsive approach to trade finance. The UK economy is starting to improve but without access to funding the recovery will be slower than it needs to be. Banks are telling the treasury that businesses don’t want to borrow, while businesses are saying that the banks don’t want to lend.

Buyers and sellers in any supply chain can benefit from a level of flexibility, responsiveness and agility that simply isn’t available from traditional bank-based finance. Trade River’s solutions are available to UK businesses only and the buyer is always met face to face before hand, for Trade River’s experienced team’s initial assessment. This is not “soft” finance. A buyer’s creditworthiness is crucial to the smooth running of the process as the loan is unsecured, and AIG underwrite the Buyer risk. Buyers are allocated a sensible credit limit, and 10% of the funds drawn at any time is Trade River’s own money. Trade River’s guiding principle is to finance trade, so providing the transaction has a UK domiciled Buyer, the facility can be used for import or transactions within the UK and is far more convenient and secure than letters of credit. The whole system makes such perfect sense that buyers frequently turn to Toby Lanyon, Chief Operating Officer, and say “Why haven’t I been doing this before?”

What is actually happening is that the conditions placed by the banks on lending are too complicated and restrictive for most businesses. Banks only want to lend where there is no risk, and there is a serious skill shortage in our banks as far as assessing creditworthiness goes. While cheap money was freely available and loan applications generally conducted as a tick box exercise, many of the current generation of commercial bankers now lack the skills and experience to accurately assess risk. Alternatives sources of funding can take time and while factoring and invoice discounting certainly have their place, they can be expensive and complex, with more than 100 pages of terms and conditions in some cases. Peer to peer lending has been a life saver for many businesses, but is often not quick to obtain. The borrower’s creditworthiness has to be determined, the businesses’ viability considered and the proposition assessed, before the applicable interest rates and the term of the loan agreed. Businesses need short term and, ideally unsecured finance, available as and when they need it without a long drawn out

TradeRiver Finance Ltd is a Guernsey based company registered with the Guernsey Financial Services Commission (GFSC), with offices in London and Guernsey

To see how Trade River can help your business please email info@traderiverfinance.com telephone +44 (0)20 7788 7690 or visit www.traderiverfinance.com

Would your business get a better deal from its suppliers if it was a cash buyer? VM JV\YZL P[ ^V\SK ;YHKL9P]LY THRLZ [OH[ OHWWLU ^P[O V\Y ZPTWSL Z\WWS` JOHPU ÄUHUJPUN ZVS\[PVU Once authorised on our secure online platform companies can: t Draw on their facility to trade with suppliers at any time t Enjoy up to 120 days of credit >VYRPUN ^P[O \Z JH\ZLZ UV JVUÅPJ[Z ^P[O L_PZ[PUN IHURPUN HUK ÄUHUJL YLSH[PVUZOPWZ ;OPZ LUZ\YLZ H SL]LS VM HNPSP[` [OH[ ZPTWS` PZU»[ H]HPSHISL MYVT [YHKP[PVUHS [YHKL ÄUHUJPUN HS[LYUH[P]LZ To see how we can help you maximize your company’s trading potential JHSS \Z VU 020 7788 7690 LTHPS \Z H[ PUMV'[YHKLYP]LYÄUHUJL JVT VY ]PZP[ \Z H[ ^^^ [YHKLYP]LYÄUHUJL JVT Transforming Trade Finance

32426 QPD_HorseWorld 16/01/2014 09:46 Page 1

“We have access to a wide range of lenders, who can arrange secured borrowing to meet every need.” For insurance needs, it can help with buildings and/or contents, landlords, life and/or critical illness cover, income and mortgage payment protection. “We tailor all of our advice to each individual customer's requirements and circumstances and believe it is this, combined with our unique personal service which sets us apart from our competitors.

The task of raising funds is, for many, bewildering - but bring in Central Financial Services and clarity, along with a product that’s exactly right, follows.

“For example, we understand that someone wishing to raise money against a commercial property is making a crucial decision. That is why we offer flexibility and speed for all our clients applying for this kind of funding.”

Many have benefited from the guidance of the Sutton Coldfield company, so much so that in just five short years it has seen lending increase from £4million to £20million. Particularly impressive is that the growth has happened through one of the bitterest recessions in living memory. Even Peter Edmonds, who founded the company agrees that the economic climate has presented it with its biggest challenge and greatest opportunity.

Peter Edmonds Company Founder

So, equally, it’s understandable that the sharp increase in lending is one worth celebrating as its biggest success - so far.

Central Financial Services is well on its way to achieving further gains as it prepares to add a fourth advisor to its current three, who will specialise in business protection. “The business acts as a broker to ensure we can offer a wide range of services for clients,” says Peter. The business adopts a holistic approach, helping clients with Residential and Commercial lending, Personal Protection, Business Protection and Business funding. “There has also been a big rise in the number of funding enquiries with many companies looking to expand or start up.” Many companies don’t realise that funding may be available to them, hence our specialist knowledge really helps,” says Peter.

The levels of service and professionalism may be old-fashioned but there is nothing behind the times about Central Financial Services who believe in using the latest methods of communication available to keep clients informed. “We can keep you updated by phone, email or text and will ask during your consultation which you prefer,” says Peter For further details about the financial services the company can provide, or to email an enquiry, please go to

www.centralfinancialservices.co.uk To discuss business funding or protection, or for any other enquiry, please call

0121 314 7707 Peter Edmonds trading as Central Financial Services 170 Halton Road, Sutton Coldfield, B73 6NZ info@centralfinancialservices.co.uk

There may be a fee for mortgage advice. The precise amount will depend on your circumstances but we estimate it will be £295, please quote reference Jan 14. However you have the option of paying a fee of £1999 and receiving a rebate of any commission earned. Your home may be repossessed if you do not keep up repayments on your mortgage.

32433 QPD_HorseWorld 31/01/2014 13:25 Page 1

Brooks Macdonald opens new office in Leamington Spa The opening of a new office in Leamington Spa has been hailed an exciting step for specialist investment manager Brooks Macdonald Asset Management (BMAM). The new premises at 36 Hamilton Terrace, brings its number of offices to 11 and fills the last geographical gap in its network. Investment Team Director Mike Divers

Now the company is consolidating and strengthening its position in the Midlands. The move is not only boosting the already high-quality service to its growing client base in the region, it’s also proving key in building relationships with new clients and introducing professional advisers in the area.

Chief among the new faces is Investment Team Director Mike Divers who has relocated from London to lead the Warwickshire office. Thirteen years’ experience as an investment manager lie behind his extensive industry knowledge. In the last four years alone he has grown the funds he manages for BMAM clients to £150m. “I’m looking forward to growing our footprint across the Midlands and continuing to deliver the level of service that is synonymous with Brooks Macdonald” he says.

Believing strongly in offering a personalised service combining traditional values with a sophisticated investment management process, it works with professional advisers to offer a range of risk-rated portfolios which can be used as a stand-alone service or held within a range of tax structures including SIPPS, Offshore Bonds, ISAs and Trusts. The core offering is BMAM’s Bespoke Portfolio Service (BPS), a personalised discretionary service for private clients, trusts, pensions and charities with a minimum of £200,000 to invest. For clients with more than £20,000 available, BMAM’s Managed Portfolio Service (MPS) is a segregated portfolio of funds service investing not only in unit trusts and open ended investment companies but also investment trusts and structured products for greater diversification. Finally, the Fund of Funds range offers investors risk-rated unitised funds that broadly mirror the MPS portfolios. These funds are managed by its sister company Brooks Macdonald Funds. “If you are a lawyer, accountant or a financial adviser who is interested in talking to us about our products and giving us the opportunity to find out more about your business, please get in touch” says Mike. “Our services are suitable to many investors, be they individuals, companies, charities, pensions or trusts.” Telephone 01926 351 051 email leamingtonspa@brooksmacdonald.com or visit www.brooksmacdonald.com/am

create, protect and enhance wealth

“The new office is an exciting step for me and the business as it will allow us to give an even stronger, localised service.” Award-winning BMAM provides discretionary management services for private clients, trusts, charities and pensions funds and has grown steadily and significantly since it was formed in 1991. BMAM also firmly believes in another investment - the future. It is extremely proud of its successful manager trainee programme which over 24-30 months provides the skills and knowledge required to be a fully qualified, FCA approved, investment manager. Of its own 60 qualified investment managers, 26 have come through the scheme while another 10 are currently studying.

Brooks Macdonald Asset Management is a specialist investment manager providing discretionary management services for private clients, trusts, charities and pension funds.

Proud to be in Leamington Spa To find out more please contact us at:

36 Hamilton Terrace Holly Walk Leamington Spa CV32 4LY T 01926 351 051 E leamingtonspa@brooksmacdonald.com www.brooksmacdonald.com/am Brooks Macdonald Asset Management is authorised and regulated by the Financial Conduct Authority. Registered in England No 3417519. Company Registered Office: 111 Park Street, Mayfair, London, W1K 7JL

32494 1pg_CD Engineering 31/01/2014 15:53 Page 1

Bev James

CEO of The Coaching Academy and Director of Mentoring at Start-Up Loans

To promote or recruit? Whatâ&#x20AC;&#x2122;s the best way forward? There comes a time in the life of every company where the owner has to start making some serious decisions about the future direction of the organisation. And as a company develops and expands then the people who fill the key roles will become more and more important. Appointing the right people can have a direct impact on the how the company performs so you need to get it right from the very start. It is impossible for anyone to do everything on their own and one of the key skills of a good leader is learning how to delegate and place trust in those around you. As a firm expands new roles will also emerge which demand a whole new set of skills and experience. One area that has developed in recent years is social media â&#x20AC;&#x201C; every company whether big or small, should have someone who takes charge of the messages you are sending out to new and potential customers via the internet. One of the biggest decisions an owner manager will have to take is whether to take on new people or develop the skills of those who already within the ranks. There are pros and cons to either approach but here are some pointers on the best route to adopt. You should sit down and decide the demands of the post you want to fill. You need to be clear in your mind how much time and effort will be needed to get the job done properly. It could be that the new role is still developing and there is no need to take on a new member of staff. When it comes to social media and marketing the scope is literally endless. If you asked someone who already works for you to take on extra responsibility then set some very clear limits. In a small organisation it is always important to make the best use of the resources that are at your disposal.

If you do decide that you want to make use of your existing resources and assign the role to someone who already works within the organisation you need to decide just how much time they have at their disposal. For example, if the individual is currently working at 80 per cent will allocating 20 per cent of their time to the new project be enough? It makes no sense to give a full time job to someone who does not have the capacity to succeed in the role. It is not fair on anyone to give them too much work and then get annoyed when they fail to hit their targets. If you do decide you want to develop someone from within the ranks then you need to ask yourself how long will it take for them to become confident and competent? If you are starting from scratch then the process can be too time consuming and costly. The world has sped up dramatically and while you are spending time getting someone up to the required level of performance, your business could be losing out to rivals. One of the questions you need to answer is, does the person you have picked for the new role have the necessary interest and skills? When it comes to social media people need to be able to write and be interested in the subject. There is no doubt that many existing employees will have hidden potential but trying to fit a square peg in a round hole is always going to be a mistake. You can usually tell pretty quickly whether someone has the right skills to be able to do the job required of them. If a member of your team does have natural talent, aptitude and enthusiasm for the role then that can be a real bonus but it also raises further questions and issues. Can you afford to replace the individual in their existing role and help them create a new career path within your company? Also is the contribution they already make to the business too valuable to lose? If you do decide to go down the route of bringing in someone new then it can cause disruption and unrest within your existing team. People may feel that they are being overlooked and it is important to explain why you made the decision. The key thing is to let people know that you made the decision for the good of the company. Be open and honest but stick to your guns, remember the main priority is always about moving the business forward. Bev James is a business mentor, best-selling author of DO IT! or DITCH IT, CEO of the Coaching Academy and Director of Mentoring at Start-Up Loans www.bevjames.com @Bev_James. You can explore DISC further by downloading Bevâ&#x20AC;&#x2122;s free business App DO IT! OR DITCH IT, with access to a DISC profile questionnaire and a free DISC guide.

Bev James 17

32450 QPD 1pg._HorseWorld 31/01/2014 22:36 Page 1

Entrepreneurial dreams across Coventry and Warwickshire are coming true, thanks to life-changing assistance from the Coventry and Warwickshire Reinvestment Trust (CWRT). The not-for-profit organisation is providing a vital boost to the region’s fledgling businesses, offering access to critical affordable funding which they might not be able to get elsewhere. It is one of 60 Community Development Finance Institutions (CDFI’s) nationwide and in just under 10 years, has loaned over £3,800,000 to more than 300 businesses, leading to the creation of 500+ jobs. Now CWRT wants to help even more bright ideas become successful business reality while continuing to play an important role in regenerating the region’s economy. “Access to finance is a hot topic at the moment and taking out a loan is not something that anyone should take lightly,” says Interim CEO Sally Arkley. “But we want entrepreneurs to be aware that there are options available.” “Now that 2014 is here, there is no better time to take the plunge. We can provide the finance and support to help you turn your gem of an idea into a fully-fledged business.”

(L-R) Andrew Scarborough Commercial Loans Officer from CWRT, Blake Sporne from Access UVA Ltd and Jon Bass from Coventry and Warwickshire Chamber of Commerce. Blake Sporne was provided business support from the Chamber and a Business Loan from CWRT in order to set up his own aerial photography/filming business based in Rugby.

“CWRT is one of the local delivery partners for Start Up Loans, a Government backed national initiative aimed at ambitious people who want to start up their own businesses, which enables us to provide business support as well as finance to individuals thinking about starting up their own business and existing businesses that have been trading less than 12 months.” For those new and existing small businesses or social enterprises who have already been turned down my mainstream lenders, it’s a critical ‘last resort‘ if they’re looking to start up, expand, obtain new premises, buy equipment or inventory, or increase working capital. As Government funding cuts continue to bite, CWRT is proud that it is “still alive” and going from strength to strength while other similar organisations have been axed. “Becoming one of the delivery partners of the Start Up Loans Company is another example of how we are growing and that we are here to provide real assistance to SMEs,” adds Sally. “CWRT understands that in order for a small business to get off the ground, or to keep operating, it must have finance.

“Unlike most high street banks, our lending is not credit scored, but is based on the presentation of a comprehensive viable business and financial plan. “We want to fill the gaps in mainstream lending, address market failures and offer an affordable alternative to high interest doorstep lenders. We want to make a difference, together!

So if you are an individual thinking about starting up your own business and need support and finance in order to get started, or if you are an existing business looking for finance to grow and develop,

then give CWRT a call on

0845 241 1842 to see how we can help or fill in our online application form on our website and we will get it in touch with you!

Join us...

32449 QPD (2)_HorseWorld 21/01/2014 16:05 Page 1

Socially-driven Birmingham bank’s £100m lending commitment continues in 2014 As many more organisations in the ‘social economy’ seek new types of finance to help them grow, Unity Trust Bank has committed £100 million of lending to support the sector over three years. Words such as ‘social change’ and ‘innovation’ are not often associated with banking. But when Birmingham based Unity Trust Bank partnered with social finance organisation Big Issue Invest last year to help the charity Sandwell Community Caring Trust (SCCT), these values were key to the deal.

A loan of £3.5m from Unity, plus £725,000 from BII, has enabled SCCT to buy Hall Green residential care home

We committed £32 million to social economy customers around the UK in 2012 and almost £50 million in 2013. Typical loans range from £100,000 to £5 million supporting organisations, for example, those operating in the health and care sector, social housing providers and faith based organisations.

Special lending deal for Living Wage employers The first bank to be accredited as a Living Wage Employer, Unity Trust Bank is currently offering new and existing customers that are accredited Living Wage employers a 50% reduction in lending fees to 0.75%. Customers taking out a new loan facility can benefit, providing their main banking is with Unity.

For further information on how banking with Unity can help your organisation achieve more, email us@unity.co.uk or call 0345 155 3355

www.unity.co.uk

An elderly client from one of the SCCT’s care homes The loan enabled SCCT, a housing and care provider for disabled and elderly people, to purchase Hall Green residential care home in West Bromwich, which it will use to deliver a high-quality 62bed, specialist home for people with dementia.

We are the bank for the

SOCIAL ECONOMY

Whilst banks usually require customers to put down a lump sum, in this unique deal, Unity Trust Bank was able to do things differently. Big Issue Invest provided the £725,000 deposit, while Unity provided the £3.5 million purchase loan. Geoff Walker, CEO of SCCT, says Unity was “a natural partner to approach”. Walker explains: "What really clinched it for us was the Bank's preparedness to work with others – like Big Issue Invest – so we could have a loan for 100% of the cost of the building. It's important because most social enterprises like us aren't capital rich, but can develop revenues to pay back loans. We need this type of rare flexibility."

We are Unity

A specialist bank for charities, social enterprises, community groups and more, Unity Trust Bank supports our customers with socially-responsible banking, providing day-to-day services and affordable, competitive finance. As a social enterprise ourselves, Unity understands the sectors our customers work in. We first opened our doors 30 years ago, and were established by the Trade Union movement as being a different type of bank putting “common good” at our heart. This principle holds strong today; we use finance to support job creation, improve living conditions and retain wealth in local communities.

“

As a social enterprise ourselves, we know that by providing much needed banking and finance to charities, social enterprises, housing providers and CDFIs, we are helping improve the fabric of society by creating jobs, improving wellbeing and retaining wealth in local communities.

WE ARE UNITY Join us and we’ll create social impact together. Find out more: www.unity.co.uk @unitytrustbank Unity Trust Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Unity Trust Bank is entered in the Financial Conduct Authority’s register under number 204570. Registered Office: Nine Brindleyplace, Birmingham, B1 2HB. Registered in England and Wales no. 1713124. Calls are recorded and may be monitored for security, quality and monitoring purposes. UTB 397 / January 2014

32451 1pg_HorseWorld 30/01/2014 14:36 Page 1

brindleyplace

Millions of visitors head to brindleyplace Brindleyplace, Birmingham’s premier business and leisure destination, celebrated one of its most successful years on record in 2013, attracting nearly 4 million visitors to the estate. Proving that consumer confidence in Birmingham has notably increased over the last 12 months, Brindleyplace recorded a 20% increase in visitor levels during the fourth quarter of 2013 compared to the same period in 2012. Additionally, the estate attracted nearly 400,000 in December alone, with many businesses hosting their Christmas parties at the restaurants located on the estate.

Outdoor film Festival

“Statistics such as these would suggest that confidence is certainly improving amongst consumers within Birmingham and backs up recent reports highlighting Birmingham’s popularity as a tourist destination. We believe our high quality restaurants and attractions combined with our great location and ample parking is a major factor in this success.” Brindleyplace also secured Birmingham’s largest letting deal last year, following the announcement that Deutsche Bank will be expanding its presence in Birmingham with 134,000 sq ft office space in Five Brindleyplace. Additionally, PLACES opened its new office in Five Brindleyplace to coincide with the company expanding its services to sellers and buyers, as well as city centre landlords and tenants. Looking forward to 2014, Brindleyplace will be welcoming Café Nero to the estate followed by fish bar and grill, Le Monde, in a few months time. Already this year, leading international legal practitioner DAC Beachcroft has renewed its lease at Nine Brindleyplace until 2019, as well as extending its space in the building. Lydia said: “With more new restaurants arriving in Brindleyplace over the new few months, the expansion of our existing business tenants and a host of events planned over the course of the year, we’re predicting another great year for the estate.”

One of Brindleyplace’s most successful community events was the Outdoor Film Festival that took place in July, attracting an extra 12,575 visitors compared to the same week in June. Additionally, a number of restaurants on the estate recorded an increase in profit of up to 25% during the Film Festival.

A mixed-use estate of the highest quality, Brindleyplace is home to 24 restaurants, cafes and bars, as well as 11 office buildings, with 8,500 employees based on the estate. Companies already based on the estate include Unity Trust, IoD and GVA. For more information visit

www.brindleyplace.com Lydia Ellis, marketing manager for Brindleyplace said: “Brindleyplace celebrated a fantastic year in 2013 attracting millions of people to the estate. Our Christmas period proved especially successful, with many of the restaurants and attractions reporting increased profits and footfall compared to 2012.

32470 QPD_HorseWorld 31/01/2014 12:18 Page 1

your space 4&-- t ."/"(& t -&5

PUTTING THE PROPERTIES WHERE THE PEOPLE ARE Brindleyplace-based PLACES Birmingham is one of the city’s best-connected residential property management and letting companies. Formed six years ago by Kevin Harris and Jaspal Dhillon, the company benefits from being run by directors who are residential landlords themselves, with first-hand experience of the trials and tribulations landlords face dealing with their tenants and with property management companies.

www.placesbirmingham.co.uk Experience that counts Managing city centre properties for landlords is still a key plank of the business. Both Jaspal and Kevin own rental properties themselves elsewhere in the UK and so are keenly aware of what landlords need from a management company. “Maximising occupancy is the key thing,” says Kevin. “Every day the property stands empty is a day’s lost rental income so we ensure that we have tenants ready to move into a property as soon as the previous tenant has left and the property checked. Our tenant database mainly comprises overseas postgraduates and professionals who are looking for high quality accommodation and don’t have a problem paying for it.” Birmingham has the youngest population of any city in Europe – and with some predicting a 15% rise in the city centre’s residential property prices over the next few years, it’s fair to say it’s the right time and the right place for PLACES Birmingham.

Places Birmingham 5 Brindley place Birmingham B1 2BL

PLACES Birmingham has just moved to Five Brindleyplace Now the pair are using their experience and their unique location at the heart of Birmingham’s business community to branch out into estate agency – bringing the same close attention to detail and intimate knowledge of city and its residential estate to home sellers and buyers. “Moving into sales is a logical step for us,” says Kevin. “We’ve had many requests in the past from landlord clients who have decided to sell up, but have had to use another agency to sell their properties when they would have like to have carried on benefiting from the service and insight we can provide.” Brindleyplace location PLACES Birmingham has just moved to Five Brindleyplace, across the central square from its previous location at number Four. The new office is more centrally positioned and visible to the thousands of potential buyers and tenants who work and relax in Brindleyplace. With a vibrant mix of offices, restaurants, bars and tourist attractions, Brindleyplace is a 24/7 economy with a constant flow of people. Landlords and sellers couldn’t ask for a better shop window for their properties. “International companies such as Deutsche Bank have chosen to locate in Brindleyplace and brought with them high numbers of staff who are looking for homes to rent or buy,” adds Jaspal. “It’s the ideal place to promote a house or apartment – putting the property where the people are.”

For further information, please call PLACES on 0121 633 0744 or email property@placesbirmingham.co.uk

32430 1pg_HorseWorld 08/01/2014 09:37 Page 1

Small is beautiful as far as the sought-after Lime Architecture team is concerned. It’s the personal touch that has proved key in seeing the Staffordshire practice grow from a part-time endeavour into a flourishing limited company. Andrew Evans, founder and Director, and his colleagues are determined never to lose that focus on clients, even through steady growth remains a priority. “We can’t lose sight of why we have remained successful,” he stresses. “We don’t believe architecture is a scalable profession, and therefore we want to remain a small dynamic team”. “From years of experience working in practices throughout the Midlands and Staffordshire, our team members have come to the conclusion that the larger a practice gets the less consistent group effort a project receives”. “We are a small but experienced company with an approachable director, one Senior Architectural Technologist and a consultant, with vast experience in listed and heritage buildings. “Together we take on projects from all sectors and deliver with the same careful and meticulous work ethic.” Whether it be an office refurbishment, industrial development or home extension, Lime Architecture, based in Abbots Bromley, provides a bespoke service that takes clients from feasibility stages through to fully completed project, encompassing planning and building regulations, tender packages, working drawings and site inspections. Andrew started the company in 2007 before expanding in 2011. As his team expanded, it has seen it handle larger and more demanding and complicated projects. Whether it’s been a grandstand refurbishment at Staffordshire County Showground, an extended café, swimming pool, glazed enclosure and changing facilities at a holiday park in Lichfield, the renovation of Sir Oswald Moseley’s Grade II-listed hunting lodge or the design of new dwellings, all Lime Architecture’s plans have, well, born fruit. “We pride ourselves on providing good design through both a technical and budgetary understanding of a client’s brief,” says Andrew. At every stage of the process, the client’s requirements are paramount, even if that does require some imaginative thinking. “Deciphering bureaucratic red tape is one of our biggest business challenges,” acknowledges Andrew, “but by exploring

philosophies ‘outside the box’ we ensure our designs meet the legal requirements and, essentially, our clients’ expectations.” Which also goes some way to underline the bespoke nature of the practice’s work. “As architectural designers it is time and expertise that we provide, not an off-the-shelf product,” explains Andrew. “For example, the level of documentation for each project varies, mainly depending upon a design’s intricacy, not necessarily its size. “There would be more detailed and timeconsuming work required to prepare drawings for the extension and alteration of a listed building than that of a 5,000sq ft industrial unit. “Thus, we’re required to treat each project on its individual merits and deliver a quality scheme that is within the budgetary requirement. “Through the marriage of technical understanding and considered design we are confident our service will exceed expectations.”

For further information about Lime Architecture, its full range of services and to view its portfolio, visit www.lime-architecture.co.uk Alternatively telephone 01889 800499 or email info@lime-architecture.co.uk

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Building for the Over There’s a massive market out there for new homes - and we’re not talking about first-time buyers. Retired people form the country’s fastest growing demographic group and with them comes a new demand for a particular type of housing. Unfortunately, the UK’s housing shortfall includes a big gap in future housing provision for older people. With the number of over 60s set to reach 20 million by the 2030s, there are calls for action to be taken now over ‘woefully inadequate’ provision. A survey last autumn by think tank Demos, supported by the Home Builders Federation, found that while 3.5 million people aged over 60 were interested in buying a retirement home, just 100,000 were for sale. If all those who wanted to were all able to move, more than three million homes would be freed onto the housing market, the study said. Calls for action were made again recently by trade association, ARCO (the Associated Retirement Community Operators), which represents more than 50% of the UK retirement community market.

50s

ARCO wants to see 5% of older people living in retirement communities by 2030 and has called on planning departments to adopt a more consistent and positive approach to dealing with applications for specialist housing for older people. However it gave a cool reception to Labour’s proposals, announced at the end of 2013, to force councils and developers to release land for 200,000 new homes each year by 2020. Executive director Michael Voges commented that the plans were ‘welcome policy’ to kickstart a major round of house building but added: “As the Care Bill is being debated in Parliament and the over 60s are due to hit 20 million by 2031, all three political parties are missing a trick by continuing to address housing for first time buyers.” ARCO has called for a suspension of stamp duty on purchases of properties in retirement communities, as well as an increase in Homes and Communities Agency funding for the construction of specialist retirement properties. Demos added weight to calls for action after its report found that 33% of over 60s wanted to downsize if suitable retirement homes were available and urged the Government to get behind the drive for more retirement properties. A request for councils to encourage the construction of more bungalows for older people was not enough, said Demos, pointing out that the buildings were often too far from amenities and didn’t provide the facilities and support needed by many.

Chairman Jon Gooding said: “To keep pace with the demand for good homes for older people we must push for more growth in specialist housing options that enable them to lead active and fulfilled lives for as long as possible.”

In its Top of the Ladder report, Demos maintains that helping older people move to more suitable homes would breathe new life into the housing market, including the lower end where many would-be firsttime buyers struggle because of soaring prices.

The report adds that releasing the equity held by older people could ease the poverty and financial problems many face, which would increase their spending power and boost the economy. However the Government isn’t ignoring the situation. Although its housing strategy, published last November, was hailed as benefitting first-time buyers and young families, it did include measures to address the housing crisis at the other end of the age spectrum. And it’s here where there is real potential, not just because the physical reality of the growing number of retired people. Increasingly this is a demographic that places more and more of a positive emphasis on the need for security, socialising opportunities and convenience. This has been recognised by property specialists for a while, not least Knight Frank who, in a a previous housing retirement report noted: "There are many options, but there is a real opportunity for purpose-built retirement housing, especially the retirement village concept, as long as developers get it right. “The over 60s live longer, healthier and more active lives and has a dramatic impact on their requirements. “Design must acknowledge that their social habits reflect those of the wider population in that their social networks are spread across the country – with the consequent need to accommodate visitors. “Also many still work; such as part-time consultancy based at home, and therefore require extra space. “In Australia, Scandinavia, the US and New Zealand, retirement villages have been popular for decades but there are still relatively few in the UK. “As the concept becomes better understood, it can only imply strong prospects for growth.”

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DC C plc

Their state of the art 72,000 sq ft of warehousing and head office is based Oldbury at the heart of the motorway network from where dedicated customer stocks are held and distributed within 24 hours of receipt of order, while their high quality modern 40 acre factory site is based in China.

DIRECTCORPORATECLOTHING Celebrating their 13th Anniversary, Birmingham based, Direct Corporate Clothing PLC is one of the UK’s leading suppliers of uniform clothing and PPE products. Established in 1999 the company is part of a highly successful, privately owned £30m turnover group. Direct Corporate Clothing benefits from day to day owner management involvement and is dedicated to delivering the highest level of service.

Because the business is truly vertical they have a reputation for service, product quality and value. From in-house design and high quality certificated in-house manufacturing to state of the art warehousing and distribution, the business is able to consistently meet its commitments to their customers.

At Direct Corporate Clothing they provide company uniforms and corporate workwear to some of the largest companies in the world. From their state of the art clothing factory they provide an end to end solution to their corporate partners that fulfils all their clothing, uniform and workwear needs From rigorously specified and certified work wear and head to toe PPE clothing, accessories and equipment, to creatively designed corporate wear, the business is at the forefront of the market, supplying many of the country’s largest businesses and brands with all of their uniform requirements – such companies having recognised the numerous strengths that Direct Corporate Clothing are able to bring to their businesses in solving all of their uniform needs. Because they are a financially strong business they can hold all of their customers’ stock requirements to mutually agreed levels to ensure their full service and delivery expectations are met.

Direct Corporate Clothing’s dedicated account management team are wholly dedicated to the smooth running of customer contracts. The company is very proud of its resulting long standing account retention record with customers receiving a delivery and packing accuracy record of 99.5%. Direct Corporate Clothing is continuing investment at its warehouse to maintain its consistently high reputation for service and prompt accurate deliveries. The company have continued to do well, attracting a number of major contracts, despite the recent downturn and attributes their success to their reputation for service, the quality of the clothing, and competitive pricing. Direct Corporate Clothing offers highly competitive prices that can be rarely met by their competitors due to the vertical nature

‘Boots that work since 1880’

Goliath Safety Footwear Available at Direct Corporate Clothing

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of the business. Customers can therefore make substantial savings on their uniform expenditure. They are proud that: â&#x20AC;&#x153;Our reputation is for service, product quality and value.â&#x20AC;?

C DC plc

DIRECTCORPORATECLOTHING

Trust Sterling for all your safety footwear & work wear

Est

1998

DIRECT CORPORATE CLOTHING PPE | WO R K WEAR | C O R PO R ATE & LE I S U R EWEAR

experience the difference

For more information please visit their web site www.directcorporate.co.uk telephone one of their helpful, knowledgeable team on: 0121 543 1333 or fax your enquiry to: 0121 544 8406 Head Office Direct 2, Industrial Park, Roway Lane Oldbury B69 3ES

Sterling Safetywear is a leader in safety footwear and work wear distribution. We are the choice of professionals in heavy industry, construction and specialist sectors. Our footwear and workwear is tough, safe, fit for purpose and affordable without compromise to quality.

Think Sterling Safetywear for: DeWalt Apache Sterling Cobalt Sterling Waterproof Worksite Jobsite Airside Sterling Steel Men's Executive Sterling Steel Lightweight Dual Density Sterling Sterling Steel Ladies Lightweight Dual Density Sterling Sterling Steel

Congratulations to Direct Corporate Clothing approaching 15 years in business! For more information, please contact us on 01933 353672 email sales@sterlingsafetywear.co.uk

www.sterlingsafetywear.co.uk 310 Wellingborough Rd, Rushden, Northants NN10 6PP

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Simeon Bateman.co.uk Timber Merchant Est 1788

Founded in 1788, Stourbridge based, Simeon Bateman Ltd, Timber Merchants, have been owned and run by Ken Hughes since 1997. This company is more than likely the oldest privately owned timber merchants in the world, unless you know differently. The company carries a large selection of sheet material – full range of softwood and hardwood – structural timber C16/24 KD – softwood and hardwood mouldings – MDF architrave, skirting, bespoke mouldings to any profile, joinery products – garden decking and tantalised timber.

Traditionally timber is kept outside, but from the earliest days Ken planned to bring the timber, except treated tantalised timber, into a large warehouse, thus eliminating ice, snow and rain covering the merchandise, and making working conditions cleaner and more efficient, probably the only timber merchant to do this, he achieved his goal in 1997 and in 2007 went on to purchase a larger unit, exactly what he wanted.

WAMS Women and Mums Netball Team Ken says, “I like to think of my company as a good old fashioned reliable and honest business. We are very well known and respected by the general public, suppliers and importers throughout the UK. Our stocks are large and varied. It is rare we run short of anything but on the odd occasion we do, we are more than happy to recommend other timber merchants, and I know they recommend us.

Keeping the company on the straight and narrow during these turbulent economic times has been very challenging, but Ken is proud of his company’s many successes and continued growth, always helping and keeping an eye on the less fortunate home and abroad to assist were he can. He supports, donates and sponsors many sports teams, charitable and worthwhile causes, never turning anyone away.

“Amongst our customers are the public, our local authority Dudley Metropolitan Borough Council Green Care, Leisure & Recreation, Schools, Colleges Golf Clubs, B&Q, general building companies, house builders, carpenter, joiners, pattern makers light and heavy industry and many more.” As part of the service to their customers Simeon Bateman also has a hardware shop, full cutting and delivery service. When Ken Hughes bought Simeon Bateman he felt the only thing really lacking was technology and up-to-date ideas. At that time the company relied on a few major customers for the majority of its business, supplying a large amount of wood to several businesses like The Round Oak Steel Works, and Bronx Engineering, both of which have long since disappeared. “By trade I am a carpenter and joiner and I began slowly to change our direction to introduce my skills to the work force to attract a wider client base and greater public patronage.”

Timbmet, the UK’ss leading timber and timber product importer and distributor.. National distribution and local depots throughout the UK Call 01865 860350 for more information www.timbmet.com

Sim Con eo grat 225 n Ba ulati th tem ons An an niv on to ers th ary eir

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Ken is also very proud of his friendly, helpful, knowledgeable team of staff, and of the first class service they provide to the company’s customers and would like to take this opportunity to pay tribute to them, saying without their support we probably would not be in the position we are in today.

Howell Dunn & Co. Accountants and Registered Auditors based in Halesowen

Proud supporters of Simeon Bateman Tel: 01384 411911 Email: accountants@howelldunn.co.uk 60 Lyde Green, Halesowen B63 2PQ

When we asked if there was anything special he would like us to add? Ken replied, “I have had the support of my wife, children and thirteen grandchildren they are my life and I am so blessed, in my lowest times they have been there for me with a smile, a kiss and a hug. God Bless them.”

SPECIALISES IN PROVIDING HIGH QUALITY MACHINED SOFTWOOD TO

“We are proud to support Simeon Bateman, and we would like to wish them the best of luck for the future”

Timber and Builders Merchants, Woodworking industries and all other associated trades and businesses, plus a wide range of products available in packs or split pack quantities as required including decking in both softwood and hardwood, treated and untreated carcassing timber, CLS, a wide range of sawn joinery quality redwood, whitewood, primed MDF mouldings, door lining sets/casings, fencing materials, sheet materials and other specialist product ranges including stock ranges of western red cedar and thermowood.

Holbeache Sawmills, Oak Lane, Kingswinford, West Midlands, DY6 7JS Tel.01384 279211 Fax.01384 287344

www.snowstimber.com

Did you know? We have specialised in Insurance Broking and Risk Management for over 130 years….

Scanlan “ Russell are proud to support Simeon Bateman

“

For more information about Simeon Bateman Ltd and their products, please visit their website www.simeonbateman.co.uk which also contains some interesting facts about world events since the company’s inception, or telephone on 01384 569224.

Simeon Bateman Cambium House Timmis Road Stourbridge West Midlands DY9 7BQ

Opening Times Monday to Thursday 8am - 5pm

We pride ourselves on offering a Quality, bespoke service that is tailored to each individual. We understand differing needs, building strong relationships with extra added Value. Operating from offices in Nottingham and Leicester, we deliver professional, and trusted advice for our commercial and private clients, to help them to succeed.

Contact our knowledgeable specialist team for a chat about how we can help you. 15 Wellington Circus | Nottingham | NG1 5AJ

Friday 8am - 4:30pm Saturday 8am - 12pm

t: 0115 947 0032 f: 0115 948 3370 e: contactus@russellscanlan.com

Sunday Closed

www.russellscanlan.com

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machinery, investing over ÂŁ1 million as part of a continuous programme of upgrading and improvement.

A story of expansion and success.

They are an environmentally aware company and their investment programme utilises energy saving products where applicable, with new factory lighting, plant, and other equipment to reduce their power consumption. By the use of modern, well maintained delivery vehicles, and producing and distributing their products direct from their Midlands manufacturing base, keeping the delivery miles of each piece of flue to a minimum, Midtherm believe that their deliveries are at the lowest cost to the environment.

Flying the flag for UK manufacturing Midtherm are a family run company, with a 40 year history, and the only British owned manufacturer specialising in the production and distribution of Class 1 chimney, Vitreous enamel, and flexible liners for the UK wood burning stove industry. They also manufacture flue and exhaust products for commercial and industrial applications. Their products are distributed throughout the UK, and exported regularly to the Middle East, and Hong Kong.

The company are proud of their record and attribute their success to unremitting quality standards and a totally customer focussed approach. These policies have enabled them to maintain a strong British owned, British made brand in the face of cheaper, inferior products from overseas.

Year on year the company has expanded, and across the group now employs over 150 people. Through the acquisition and formation of subsidiary companies Midtherm has developed into a multi disciplinary group, including, Midtherm Engineering, Midtherm Laser and Midtherm Fans.

While flues were one of the companyâ&#x20AC;&#x2122;s original factory products and are still the core business of the company, the groupâ&#x20AC;&#x2122;s diverse capabilities include sub-contract laser cutting, commercial catering equipment, industrial fans, natural

Midtherm operate an independently approved ISO 9000 quality assurance system, and the flue products are type tested and approved to BS EN 18561, the European standard, and comply with all relevant clauses. Building on their successful history, Midtherm are planning to expand their business still further with a major new extension to house new state of the art

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ventilation, and a contracting company to design and install commercial and industrial flues/chimneys for industry, the NHS and other public buildings.

Raymond Andrews, MD, who founded the company encapsulated the Midtherm philosophy, saying, â&#x20AC;&#x153;Our aim is to use our best efforts to provide well designed and manufactured products, with a service that gives the customer what they want, when they want it, at a price that is fair to both parties, and to always tell the customer the truth.â&#x20AC;?

For more information please visit the website www.midtherm.co.uk or telephone 01384 458 800 Frankley Packaging are proud to support Midtherm Flue Systems, wishing them all the best for the future. Stocklist & Distributors of Self Adhesive Tapes and Allied Packaging Materials Call us

01384 263328

www.frankley-packaging.co.uk Email: glenn@frankleypackaging.co.uk Supplying a wide range of products at competitive prices!

CEW Congratulations to Midtherm Flue Systems

ongoing success Camden Electrical 37 Lower City Road Tividale, Oldbury B69 2HA t: 0121 544 2562 f: 0121 544 2572 e: sales@camdenelectrical.com w: www.camdenelectrical.co.uk

Camden Electrical We've got everything from lighting and wiring to test equipment and power tools.

Saving you time and money

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Recent successes have seen series production casting orders ranging from complex aerospace engine parts, truck engine components, wood-burning stove parts, safety critical train coupling components and turbocharger castings in steel, aluminium, grey and SG iron. It’s all particularly satisfying, especially in the face of the ever present competition from Eastern Europe or the Far East but, as Martin points out, the achievement is down to the fact that world-class reliable and competitive manufacturers from the UK are only ever involved. With no further plans other than to continue building on Expocet’s success using continued hard work and persistence, the future is full of opportunities which Martin and his team are quick to grab on behalf of their clients.

When it comes to opening doors to new European business, UK manufacturers know that the Expocet team is speaking their language. The Wolverhampton export sales consultancy, primarily for the foundry industry, annually generates around £12million-worth of business for clients and shows no sign of stopping nearly 20 years of growth.

Martin Thomas

Launched with just three customers, Expocet, now represents seven manufacturers, helping them achieve contracts in mainly France and Germany, but also Denmark, Norway, Hungary, Switzerland, Spain, Poland, Canada and the USA.

Thanks to owner Martin Thomas and his multi-lingual staff and associates, nothing is lost in translation. That’s why large multinationals such as Daimler, BorgWarner, IHI, Mahle, Voith, and numerous SMEs are confident of achieving successful working arrangements with UK companies. “Back in 1996 we identified a gap in the market where small and medium sized manufacturers were struggling to make contacts with potential customers within the European Union,” says Martin.

“Our customers are all forward thinking and have invested heavily but wisely in their plant to reduce costs and to remain at the forefront of their field,” he says. “We know we can bring the very best to the European market.”

For further information about Expocet, its services and how it may be able to help you, go to

www.expocet.com Alternatively telephone 01902 836653 or email martin@expocet.com

Lestercast

TS 16949

ISO 9001

Registered

Automotive Management

Quality Management

An innovative manufacturer of high quality INVESTMENT CASTINGS supported by the best possible customer service Steel, stainless steel, aluminium, Hastelloy, Inconel and other metals Rapid prototyping 3D Modelling Non-destructive testing Machining and surface finishing

“We are able to open doors by identifying decision makers within potential export customers and by using our foreign language skills to generate initial interest in the products and services of the foundries we represent exclusively. “We carry out export market research in Europe on behalf of our customers, who are all manufacturers with a minimum of ISO 9001/2-2008 or TS16949 certification, generate enquiries, follow up quotations and win business.”

Excellent lead times and delivery performance

Lestercast is proud to be associated with Expocet and looks forward to many more successful years working together www.lestercast.co.uk Investment Casting Centre Tel: 0116 276 7284 Ireton Avenue Fax: 0116 246 0401 Leicester LE4 9EU E- mail: sales@lestercast.co.uk

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Recent investment in research and development of new products is also fuelling growth, as the company continues to deliver first class products.

International and eco push for Morris Site Machinery Midlands-based Morris Site Machinery has reported good sales in the domestic UK market, expansion into overseas territories and the launch of innovative products. Operating from Wolverhampton, the company has seen a growth in orders from the events and rail sectors, as well as more traditional markets including the hire and construction industries. Director Chris Morris explained: “In a challenging climate, diversification has been a key driver behind our growth as a leading equipment supplier. We are looking forward to expanding into more markets in 2014 and maintaining relationships with our long standing customers.” Following the appointment of International Sales Director, Nick Avill, earlier this year the company has expanded into new territories and built strong inroads with the Nordics and United Arab Emirates.

The new solar lighting tower, the SMC Solar-2, is first in the UK market. Developed and built in Britain, the innovative lighting tower offers emission-free, silent running capabilities and reduced costs. Phil Winnington, Commercial Director said: “Over the next few years we are anticipating a much higher demand for ecofriendly products. Often businesses think it’s a choice between being green and making money, however in the last few years sustainable products have improved and now deliver commercial costs savings, impacting on the bottom line. “We have invested in developing and evolving market leading products which offer sustainable solutions for our customers, but do not compromise on quality.”

For more information please visit the website

www.morrismachinery.co.uk Call: 0845 409 0284 Station Road Four Ashes Wolverhampton WV10 7DB

In 2013 the company showcased its products at the Big 5 in Dubai alongside 2,700 global companies. This generated in excess of 100 enquiries across the UAE as well as Africa, Asia and many more.

Britain’s FIRST ^ŽůĂƌ >ŝŐŚƟŶŐ dŽǁĞƌ has arrived ZERO EMISSIONS ZERO FUEL COSTS ZERO NOISE

T: 0845 409 0284 W: www.morrismachinery.co.uk

32401 1pg_HorseWorld 31/01/2014 13:14 Page 1

us to remain in control of all aspects of each project.” Whether the requirement is for specialist CAD, full product development or production services, David and his team work closely with customers to deliver - at the very least - exactly what they want.

“Actually our mission is to exceed clients' expectations at every stage,” he points out. “All our services are complimented by thorough project management and stringent processes to ensure we hit your objectives in terms of quality, timescales and cost.” The hotly anticipated design studio will be the next big boost for Pro2Pro as it will provide a better understanding of how designs can be adapted to suit the cost effective processes. “Many customers design products and then try to shoehorn them into a process,” says David. “We take the opposite view. We pick the process and design to suit, so customers can maximise their investment when taking a part to the production environment.”

It may excel in the process of rapid manufacture for clients, but Pro2Pro has been rapidly manufacturing its own success too. In just four years it’s whizzed from start-up to a £1.5 million pa turnover organisation, and expects to shoot even further ahead when a search for additional skilled pattern makers and CNC milling operatives comes to fruition. And as it moves on with plans to open a design studio, achieve TS16949 accreditation within the next 12 months and bring in another new CNC machine and 750 injection mould press, the growth and development of Pro2Pro continues.

Life at Pro2Pro is certainly in the fast lane, avoiding a slowdown due to difficulties in recruiting those with the right skills. Buoyed by an intense two-year mission of training and health and safety education, David and his employees are easily standing the pace and providing a quality service.

For further information about the company and its services or to apply for a position, go to www.pro2proltd.co.uk To make an enquiry, telephone 01952 608939

Managing Director David Piper is delighted. “Seeing how we’ve grown in the current economic climate, gaining new customers in different market sectors every week, ranks as one of our greatest successes so far, along with achieving Tier One status at just about every automotive OEM in the UK.” Specialising in product development through Rapid Manufacture – using rapid prototyping equipment/techniques and low volume production processes – Pro2Pro employs 20 people at its premises on the Hortonwood Enterprise Park, Telford. Here it offers a full turnkey solution in helping customers take their design from concept through to low volume production. “We work in automotive, aerospace, military, general consumer goods – or with anybody who has a good idea or invention they want to get to market,” says David. “We have invested heavily in the very latest technologies and techniques, such as 3D printing, rapid prototyping, vacuum casting and CNC; offering many different processes internally which enables

Health and Safety Advice for SMEs. Proud to assist Pro2Pro Ltd with: Health & Safety Training, Risk and COSHH Assessments, Safety Audits, Risk Management and Hazard Control Systems, Workplace & Occupational Counselling, E-mail John@JSHSLtd.co.uk J S Health & Safety Ltd. Web www.JSHSLtd.co.uk Call 07973 826218 John Scott, Grad IOSH.

martinkaye

LLP

Congratulations to Pro2Pro from the West Midlands award winning solicitors

reassuringly different Martin Kaye Solicitors, Bredon House 321 Tettenhall Road, Wolverhampton WV6 OJZ T:01902 793399 E:law@martinkaye.co.uk

32484 1pg_Transport Warehousing 31/01/2014 17:31 Page 1

Changes & within the

Challenges

Haulage Industry You would think that the last 30 years, which have seen the biggest employment sectors move abroad, would have put the brakes on our haulage industry. The coal mining, metal bashing and car building of the 1970s, as well as some of the lighter manufacturing, may have been exported to Eastern Europe or Asia, but such developments have proved to be anything but the death knell for businesses which move goods from one part of the country to another. In fact, it’s been all hands to the steering wheel as the nation’s demand for cheaper consumer goods, such as DVDs, clothes and cameras, rocketed. Getting them from their arrival point, the ports, to depot and on to shops has seen the haulage business hold its own in the changing UK economy.That’s not to gloss over the challenges it’s encountered upon the way, the most recent of course being economic global recession. Today’s operators now have to take into account rocketing petrol prices and rising fuel duty - accounting for about 25% of their running costs - the need to keep abreast of a highly regulated industry and the threat of new road tolls and charges across the country. Clearly it’s not a truckbed of roses but, even in the face of continuing competition from eastern Europe, the UK road haulage industry is carrying more than 80% of all domestic freight, says the Road Haulage Association (RHA).

Roughly two-thirds of this is carried by 'hire or reward' operators - 'third party' businesses which transport other companies' products around the country - the rest are corporates big enough to run their own logistics and freight divisions. The haulage industry comprises about 52,000 businesses, operating around 425,000 vehicles with more than 3.5 tonnes gross vehicle weight. There are approximately 104,000 holders of operating licences. There are a few sector ‘giants’, but haulage tends to be a sector for the smaller operator with 87% of businesses having only five or fewer vehicles, according to the RHA. Motoring through three decades of economic transformation has also meant change on a technological scale probably unimagined by many. Today’s haulage firm can follow its vehicles’ progress on a computer screen, knowing its exact location in any part of the world, thanks to GPS devices. Other technology can give insights into how a vehicle’s driven, which can lead to cost savings on fuel and insurance premiums while mapping software and sat nav can help the drivers reach destinations often via the fastest route. Even cameras are being applied to dashboards to help reduce insurance costs and protect drivers from fraudulent claims. Some companies have found their slowmoving vehicles to be deliberately targeted by other drivers crashing into the back.

But there’s one further development to be documented from the last 30 years. Remember that advert with the hunky lorry driver manfully stretching for the chunky chap-sized chocolate? Today, it’s more likely a woman who’s reaching from behind the wheel for that bruising bar. Of the transport and logistics sector’s 2.2 million workforce, 25% are women, while the number holding senior positions has grown to a substantial figure. There’s also an increasing amount of female managers, drivers, engineers, transport office and staff in all disciplines. The image of truck operation as a man’s world is long gone and the drive is on to attract even more women to the industry. Chairman of the Freight Logistics Industry Image Group Geoff Dossetter says: “The list of political and public appointments relating to transport and logistics and held by women, together with the growing numbers of senior operating managers, should help to dispel the long out-of-date concept of our industry as a ‘men-only’ world.” Group member Kate Gibbs from the RHA adds: “The achievement of so many women should act as an encouragement to all. Logistics is an equal-opportunity sector and the sky is the limit for talented and enthusiastic women.” Women’s successes within the industry are celebrated still further with the Freight Transport Association’s (FTA) Everywoman Transport and Logistics Awards 2014. Held on May 13, they are now in their seventh year. FTA Chief Executive, Theo de Pencier says: “The key for the freight and transport industry is to access a wider talent pool so it can meet its need for good quality staff in whichever role it needs to fill. We have to reach out to all parts of the community and, in particular, to women, to recruit and retain the best and to enable all of our organisations and businesses to flourish.”

32202 HPD 9_HorseWorld 25/11/2013 14:17 Page 1

PERRYS

For next day parts delivery in Birmingham, visit www.Perrys.co.uk or telephone 01484 544 221

Calling all Midlands garages and bodyshops, Perrys of Huddersfield, are offering next day, am, delivery of genuine parts from fifteen franchises to customers in Birmingham.

At any one time the company holds £2 million pounds of genuine parts in stock and their 12 fully trained telephone operators have the expertise to help and advise across the range.

As part of the next stage of their planned expansion the company will be taking on some new franchises this year including Chrysler / Jeep / Kia / Chevrolet / Landrover.

Perrys operate a multifranchise call centre covering 15 different manufacturers and deliver genuine car and van parts across the UK.

Robert Lightowler, General Parts Manager, explained that one of the greatest challenges that any supplier of genuine manufacturer parts faces is competition from non-genuine parts. Such parts are always a false economy, and their use frequently results in a damaged vehicle that will cost a great deal more than the initial saving to repair, especially in light of Perrys’ competitive discount structure.

Perrys are rapidly developing into one of the largest wholesale distribution centres working with a multitude of manufacturers and providing a parts distribution network across the UK.

Since being established in 2000 with just 3 vans and 11 staff, the company has grown to 50 employees and has 23 vans busily delivering genuine parts promptly to businesses all over the country.

Why Perrys? ■ ■ ■ ■ ■ ■

Multifranchise Parts Operation One stop shop 23 Vans 2 Million stock 50 Experienced Staff Competitive discounts

32370 1pg_HorseWorld 05/02/2014 11:39 Page 1

Liveridge BRITISH 4X4 LTD

The Howard family, owners of Liveridge British 4x4, have generations of experience in refurbishing and restoring Land Rovers, and are the independent market leaders. The entire family has a passion for the marque which started with Frederick Howard senior who spent most of his working life with the Rover group, and on retirement became a driving force into establishing Liveridge. His son, another Fred, followed his father to Land Rover in 1959, eventually working on major rectifications. In 1973 he left and established Liveridge with Frederick senior. In 1982 Chris and Robert Howard joined the family firm Chris and Rob, were also hooked on Landys from an early age, and have vast knowledge of Land Rovers, and a passion for rebuilding vehicles from scratch. Rob and Chris have travelled worldwide with their work driving across some of the toughest terrain in the world. The family ownership has resulted in a straightforward, friendly approach; they pride themselves on using their many years of experience to give honest advice on every aspect of Land Rovers. From modest beginnings in a service station the company has developed a world wide reputation exporting not only refurbished, but also used Land Rovers. Their Land Rover buyers travel the length of the country in pursuit of the best quality Land Rovers and may only select 5 out of 30 vehicles viewed.

They maintain the highest standards as expected by their customers whether they require donor vehicles with a view to refurbishment or a quality used vehicle. A major proportion of their work is to the trade, and includes a comprehensive spares back up to all their customers. Speaking of the choices available to their customers, Chris Howard explained, “We offer so many variations and modifications it would be impossible to list every specification, but over the years we have undertaken probably every modification you can think of, and a few more to all models of Land Rovers!” The company are very proud to have been chosen to produce the next Land Rover 90 and 110 Haynes Manuals. All restoration, mechanical work and photographs taking place in the Liveridge workshop. The company are also proud of their refurbishment of Land Rovers for numerous charities worldwide, and have been supplying vehicles for the African Charities for many years. They have built special purpose vehicles, Ambulances, Fire Tenders, Mobile work shops, Wheel chair lifts, Camper vans and even competition off road vehicles, that have gone to America, New Zealand, Africa, India, Canada and numerous other countries all over Europe and Asia. The future of the company is in safe if greasy hands with two more family members, Chris’s son Antony and Rob’s son Jamie inheriting the family passion, and being never as happy as when up to their elbows in an old Land Rover. Liveridge has the latest computer diagnostic equipment and offers all types of servicing and repairs to all the Landrover range from brand new to 1950s vehicles, courtesy cars are supplied or pick-up and delivery service. Liveridge offer a huge range of accessories to suit all the Landrover models.

For more information please visit the website www.liveridge4x4.com or telephone on 01564 703682

Land Rover accessories, service & repair parts...

Britpart is proud to supply Liveridge British 4x4 Ltd with a wide range of accessories, service and repair parts for the entire Land Rover marque.

32252 1pg_HorseWorld 08/01/2014 14:15 Page 1

The online shop for all your educational art & craft supplies

FORMED in 1926, art materials-making factory Calder Colours has had its fair share of both blue periods and golden moments - but the last 12 months have seen it very definitely in the pink. You could even say itâ&#x20AC;&#x2122;s going through a positively purple patch with the arrival of its online educational arts and crafts shop, just one of the exciting initiatives following the factoryâ&#x20AC;&#x2122;s acquisition by Designworks last year. The move has seen Calder Colours become a major UK manufacturer for art and craft materials, supplying retail, distributors and the public direct. New products, new machinery and new members of staff have all followed as the company raced to keep up with booming demand. â&#x20AC;&#x153;Lots of growing pains!â&#x20AC;? acknowledges Managing Director Janette Oakley with a wry smile. But the effort is paying off. â&#x20AC;&#x153;We now supply a wide range, from retailers who want 3,000 bottles of paint, to the school down the road which requires just three,â&#x20AC;? she adds. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;re an expanding company with a massive 500+ customer base and next year weâ&#x20AC;&#x2122;ll be exhibiting at the Frankfurt Creative World where we plan to increase our export market and secure new contracts.â&#x20AC;? Based in Coalville, Leicestershire, Calder Colours manufactures and supplies own brand childrenâ&#x20AC;&#x2122;s art products, such as ready mix, finger and glitter paints and clay, to high street stores and

supermarkets, along with accessories like aprons, water pots, brushes, sponges, stamps, painting books, scrap books and palettes. Working closely with customers, the factory not only follows their briefs and puts proposals together for the coming seasons, it also designs bespoke products. â&#x20AC;&#x153;We can create new brands and designs in house,â&#x20AC;? says Janette. â&#x20AC;&#x153;This has been helped by the close involvement of label supplier Ross Morrison.â&#x20AC;? Educational distributors are also covered in the form of the Ocaldo brand of childrenâ&#x20AC;&#x2122;s, student and fine art quality art materials. Playing an increasingly important role in the business is Calder Coloursâ&#x20AC;&#x2122; online store, Purple Cat Education, a creative treasure trove of art materials, craft components and craft inspiration. Thereâ&#x20AC;&#x2122;s also a handy resources section with free downloadable projects which either fit in with the national curriculum or are just for fun. As befits its colourful name, the factory emphasis is on Green. â&#x20AC;&#x153;We recycle our waste cardboard and our water environmental policy means that the water used to wash the machines is filtered to remove all of the polluting heavy paint particles,â&#x20AC;? says Janette. â&#x20AC;&#x153;Where possible we use other UK companies for our own supplies and because we manufacture the majority of our ranges in this country, we can offer competitive prices, unique products.â&#x20AC;?

To see the products available from Purple Cat Education, go to www.purplecateducation.com To make an enquiry, telephone 01565 653187 or email info@designworks-etc.co.uk

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32487 1pg_HorseWorld 31/01/2014 13:07 Page 1

There’s a new coffee house open in Worcester and my, have they got brews for you. The arrival of My Coffee & Co in the heart of the cathedral city last October means the former newsagent’s is not so much of a has bean as a must-have bean. Already, customers are happily declaring it the place to get the best coffee in Worcester. For Debbie Coulter, Jeff Whiteley and Andrew Coulter, the team behind My Coffee & Co, it couldn’t be a higher compliment, especially as they devoted so much time to ensuring they “got the coffee right”. “All three of us share a passion for coffee and believe in serving the best possible, from the right beans through to the roasting process and, finally, at the extraction,” says Andrew.

The relaxed and friendly environment, superb coffee headlining a menu of great food and other drinks is proving such a successful blend that the coffee shop has, in a relatively short space of time, become the hit with Worcester people that Debbie, Jeff and Andrew wanted it to be. And now they’re brewing up plans to not only establish a loyal customer base who appreciate good quality coffee, but to bring their hospitality to a wider audience. “We’re also looking to open a second coffee shop within a 40mile radius of Cheltenham within 12 months,” reveals Andrew. We’ll drink to that.

My Coffee & Co, at 29 The Cross is open seven days a week. For further information go to www.mycoffeeandco.co.uk. Alternatively telephone 01905 863 126 or email thecross@mycoffeeandco.co.uk

“We spent a lot of time visiting coffee roasteries, tasting, slurping and cupping, before we selected our blend of beans from the master roasters at UE Coffee Roasters in Witney.” The search for products from local suppliers who share the trio’s ethos for quality products proved time consuming but, Andrew declares, the end results proved the challenge was well worth it. “It has also meant that, at the same time, we are able support other small businesses like ourselves,” he smiles. My Coffee & Co may be an independently owned and run espresso bar, bringing artisan-style coffee and a laid back atmosphere to the heart of the Faithful City, but don’t take the name at face value, there’s much more to enjoy. They also serve a whole range of loose leaf teas and other hot drinks and a selection of wines and lagers along with a tempting array of cakes, panini, bagels and soups, locally made wherever possible. The tasty range and quality of refreshments mean My Coffee & Co is perfect for stopping off to refresh and recharge after a busy shopping trip, to refuel during a work break or to just meet and hang out.

“Excellent Customer Service is essential within any business and at Worcester College of Technology we can help you exceed your customer expectations and ensure repeat custom. We have a dedicated team of trainers who will deliver customer service training within your business at times to suit you” Customer Service training will help: · 7YV]PKL L_PZ[PUN Z[HɈ ^P[O recognition for their skills and develop new skills and competencies · 9L ZRPSS L_PZ[PUN Z[HɈ to help them meet new challenges · Increase job satisfaction and improve motivation and communication · Keep Customer Service at the forefront of everyone’s mind · Provide a route for promotion or career advancement · Lead to a 5H[PVUHSS` YLJVNUPZLK X\HSPÄJH[PVU Why consider appointing an Apprentice? · To introduce fresh new talent and to introduce new ideas · To address skills shortages within the workplace · To provide value for money – An Apprentice is a raw talent and does not have to be re-trained, they work the way you want them to · To develop a loyal and motivated employee · It’s JVZ[ LɈLJ[P]L – with the minimum training salary being £2.68/hour · To share your knowledge and experience

;V KPZJ\ZZ [YHPUPUN MVY L_PZ[PUN Z[HɈ VY OV^ [V appoint an Apprentice please e-mail employers@wortech.ac.uk or call 01905-743435

32349 1pg_HorseWorld 23/01/2014 12:21 Page 1

adam’s Adam’s menus are Modern British, he says, “What I like to do is to take familiar marriages – not wacky pairings of ingredients – but put them together in an unfamiliar, interesting way. One example would be a wonderful venison dish. The dish uses venison from Fallow deer, sourced from the Cotswolds, served as a tartare, with beetroot, blackberries, burnt onion ash, and mushrooms.

Another Michelin star for Birmingham Confirming Birmingham’s reputation as a fine dining destination, Michelin starred chef Adam Stokes and his wife Natasha opened Adam’s restaurant on Bennetts Hill in the centre of the city on April 12th 2013. Last September, Adam and Natasha were thrilled to gain a celebrated Michelin Star within 6 months, and paid tribute to their team, saying, “The whole Adam’s team work extremely hard to deliver the best fine dining experience and without them we could not have hit the ground running.” The award brings the number of Michelin starred chefs in the second city to four, Adam joins Glynn Purnell of Purnell’s Restaurant, Richard Turner of Turner’s Restaurant and Luke Tipping at Simpsons.

Adam’s is a contemporary fine dining restaurant producing stylish food; a sophisticated blend of familiar flavour combinations with modern inventive twists. Adam says, “My aim is not to baffle, but to excite and enthuse guests with the accurate cooking of quality ingredients served in an approachable environment. We hope to create a unique experience for each diner within our friendly and professional restaurant.”

He obviously has great fun in producing a wow factor for his diners and loves to surprise them, as in the roast chicken dinner, an amuse bouche which has to be eaten in one mouthful; the little lollipop decorated by a small disc of sage stuffing, bursts with an intense flavour of chicken. Adam sources as much produce locally as possible, always with an eye to sustainability, but stresses that the first issue is one of quality, if it isn’t good enough it goes back! Venison from the Cotswolds, and he has recently discovered a small butcher in Studley as a game bird supplier and says the quality is terrific, but his scallops, however, still come from a Scottish supplier whom he knows and trusts. Adam is looking forward to getting to know more local suppliers, he says, “Smaller suppliers are generally more passionate and more bespoke. But quality always dictates!” Of the awards he said, “It’s great to get recognition, but to be honest, we just do what we do. I have my own cooking identity, while getting inspiration from other chefs.” Adams restaurants most recent award was the 3AA Rosettes awarded just this month.

The restaurant has a good buzz about it, and offers a relaxed informal environment, in which to enjoy a five or nine course tasting menu at both lunchtime and in the evening with a matching wine flight, carefully selected to complement the dishes. There is also a three course lunch menu.

Birmingham diners who enjoy fine dining should telephone 0121 643 3745 or visit the website, www.adamsrestaurant.co.uk for more information or to make a booking

32346 QPD:HorseWorld 31/10/2013 16:54 Page 1

Chartered Accountants & Business Advisers Birmingham’s Michelin-starred restaurant Adam’s knows it can rely on a bit of all-star support of its own from accountancy firm Chantrey Vellacott DFK. Providing the financial expertise to a premier dining venue is all part of the service from the chartered accountants who set out to deliver the best service to their clients.

“Many businesses overlook R&D as a means of tax reduction because quite simply, firms just do not think it applies to them. These tax credits are aimed at companies that are actively involved in research and development. The R&D work is not restricted to any one industry and goes beyond typical 'men in white coats' scenarios. Sectors range from manufacturing and construction to software development”, says Suk Aulak, Head of the Birmingham Office. A long established provider in its field, Chantrey Vellacott DFK can trace its roots back as far as 1788, making it one of the country’s oldest firms. “But that’s not to say we’re old fashioned,” Suk points out. “Many of the opportunities we are developing have been created through strong core values and a willingness to embrace new technologies and new ways of working.”

(L-R) Suk Aulak, Nick Simkins, Craig Povey and Paul Fenner – Chantrey Vellacott DFK

A key example of this is their success in the Academy/Education sector. The firm has provided valuable support and expertise to governors and school heads as more and more state schools convert to academy status.

Whether they be privately owned businesses or quoted companies, Chantrey Vellacott DFK works closely with each client to provide a value-packed service based on expert insight of every business and sector.

Chantrey Vellacott DFK Birmingham Office

“No matter what the size and type of business, we can tailor our services to suit every client,” assures Suk. “We understand that in today’s fast-paced business environment things can change quickly and we can help by removing the burden of administration, delivering expert advice, practical assistance and guiding you through any potential pitfalls.” Accountants and business advisers at the Birmingham office pride themselves on their extensive knowledge of the local business community. They work with individuals and organisations to provide specialist tax, advisory and consulting services, along with all the traditional audit and accounting services to be expected from a practice of this stature. Particularly successful is their Research and Development (R&D) unit which is a combination of tax, engineering and technology experts, who help businesses reclaim tax credits from HMRC. The team has a 100% success rate, which is important as it ensures clients only claim the relief to which they are entitled, avoiding extensive and disruptive investigation from HMRC.

For more information about Chantrey Vellacott DFK and its services, please contact Suk Aulak on 0121 454 4141 or email saulak@cvdfk.com Alternatively, please visit www.cvdfk.com

32419 half pg_HorseWorld 23/01/2014 32226 22/01/2014 10:21 15:49 Page 1

REGENT COURT ROYA L L E A M I N G TO N S PA Leamington Spa’s Regent Court is filled with fashion and lifestyle treats for shoppers, but it’s fast becoming a destination hotspot for discerning foodies too.

Launched last September, the market has been a huge hit, bringing to the boil quite nicely the plans of Regent Court’s owner, NewRiver Retail Property Unit Trust, to make it the town’s top food destination centre. Recent weeks have seen food fans converge on the 12-14 stalls that made up the vibrant market, seeking to tickle their tastebuds. There’s currently fewer stalls present through the winter months but, promises Regent Court Centre Manager Maria Hughes, it will be back to full capacity in the Spring. And there are still plenty of trendy eateries where shoppers, who have worked up an appetite while browsing amid the centre’s beautiful pedestrianised surroundings, can satisfy their hunger. They can step from the elegant independent and famous High Street stores, such as Space NK, Jaeger, Wagamama and Bathstore, and into the welcoming Nandos, Strada and Prezzo or stop by for a coffee from Starbucks, Ardens or Bar Angeli. There’s no doubt that with its selection of finest boutiques and eating venues, Regent Court brings a dash of exclusivity to the Leamington Spa shopping experience.

E-mail: peterbattltd@hotmail.co.uk

PETER BATT LANDSCAPES COMMERCIAL

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The centre has always served up the opportunity to experience world cuisine, from Japanese to Italian, through its popular restaurants, but its weekly Eat Street Friday market has made it the ‘go to’ place for good food to go.

VISIT US ONLINE Twenty five years maintaining retail parks www.peterbattlandscapes.co.uk Fully insured to £15m liability Safe contractor regesterd All landscaping works and light building works carried out Peter Batt Landscape Tree work and planting schemes Maintainance Ltd Covering areas from Birmingham to as far as Cornwall & Portsmouth Mob: 07831 825527 All staff are fully qualified. We are proud to support plus much more... Regent Court

Milebrook House Hotel & Restaurant

Herefordshire beef, local cheeses, game from the nearby Stanage estate, and vegetables from Rodney’s kitchen garden.

The ultimate rural retreat, Milebrook House is a family run, 3 star, country house hotel with an award winning restaurant set in the heart of the beautiful Shropshire countryside. This lovely hotel, which features in the Good Hotel Guide 2013, is situated 2 miles from the picturesque town of Knighton in Powys and 12 miles from the busy market town of Ludlow in Shropshire with its mediaeval castle. Some of their customers have been coming to stay with them for over 20 years and describe the hotel as a real home from home. 'Old world in the best sense, like staying with friends in the country,' said a visitor. Locally sourced fresh seasonal produce takes pride of place on their modern British menu; excellent traditional breakfasts set guests up for a day of sightseeing or exploring the stunning border countryside, black and white villages and rolling hills characteristic of the surrounding area, before returning to the welcoming bar to peruse the imaginative seasonal menu for dinner. Lunch and dinner is served in their award winning restaurant (and on the terrace in the summer months). Enjoy Welsh lamb and

Ice creams and sorbets are prepared often using their own home-grown fruit. Bread, pastries and petit fours are all prepared in house. A warm welcome and good food awaits at The Milebrook House Hotel, please visit the website for more information www.milebrookhouse.co.uk or telephone 01547 528632.

Kelynack Cornish Fish Proud to have supplied Milebrook House for 20 years and wishing them continued success. Sustainable Local Day Boat Fish Our Speciality.

Mullion, Cornwall Tel/Fax: 01326 241373 Email: kelynack.fish@btconnect.com

32526 QPD _HorseWorld 15/01/2014 12:38 Page 1

margaritas, tequilas to daiquiris! Then you find the mocktails and you’ll simply be lost for words, all made with fresh ingredients.

At Chiquito they’re passionate about food, with dishes made from the tastiest of ingredients, packed full of flavour! Whether your flavour is Tex or Mex there is something for everyone….. sizzling specials, hot fajitas or Mexican favourites for the more adventurous. Why not start with their Deep Filled Potato Skins or Classic Nachos with a twist. Followed by the Texan Smoke Stack Burger piled high and topped with onion rings, melted cheese, bacon and BBQ sauce or the ‘Street Style’ Burrito; an oven-baked tortilla packed with Texan cheese sauce, Mexican beans, Mexican spiced rice and a choice of one of five different fillings!

From the moment you walk through the door you can expect a warm welcome, lively atmosphere, combined with a burst of authentic features. Take a look around and you’ll find a host of features that capture the very essence of all things Tex Mex. Put all this together and you’ve got the vibrant and laid back fiesta feeling that Chiquito has become famous for! So why not head down to your nearest Chiquito today!

Hagley Rd West, Birmingham, B68 0LH Tel: 0121 434 6840 Visit: www.chiquito.co.uk

When looking at the cocktails you’ll find the very best infused with Latin flair, from mojitos to

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32444 2pg_HorseWorld 31/01/2014 12:41 Page 1

Experience the world on a plate at the renowned Jimmy Spices – the innovative buffet restaurant where discerning diners can expect more value for their money. As the original and still the market leader in multi-cuisine open kitchen buffet dining Jimmy Spices has continued to grow and thrive. Pioneered from the hugely popular restaurant on Broad Street in Birmingham which opened more than a decade ago, Jimmy Spices has grown to now include branches in Sutton Coldfield, Solihull and Stratford-Upon-Avon.

There are also spicy Mexican fajitas, burritos and quesadillas, Jamaican jerk chicken, Moroccan lamb with couscous, Greek moussaka and much, much more. Fear not healthconscious diner, there’s an array of salads, roasted vegetables and fruits to also choose from – if you can stay away from the rest of the tempting offerings. But it is the live cooking stations, which add a touch of theatre to the dining experience and really put Jimmy Spices on the map. Simply select your favourite fresh ingredients for a mouth watering stir fry, sample a South Indian dosa or create your very own pizza or pasta dish – the choice is yours. Then stand back and watch as the expert chefs whip up your personalised dish.

Sutton Coldfield welcomes the largest number of guests due to its 400 seat capacity and the restaurant is often complimented on its four huge central open kitchens, where the team of talented chefs constantly prepare a wide variety of fresh and tasty dishes from around the world. Experience the scents and tastes of Asia, Chinese favourites and exotic Thai offerings. Indulge in Indian and Middle Eastern goodies too, not to mention European and even Mexican offerings. Start your journey in Asia with a selection of Indian street food such as vegetable samosas, bhajis and pakora, go for some tasty chicken tikka fresh from the tandoor or try some Chinese dim sum and crispy duck pancakes. Move on to popular main course dishes which include Indian delights such as lamb rogan josh, butter chicken and vegetable jalfrezi. Chinese choices include favourites like sweet and sour pork and beef and black bean sauce, whereas the Thai section offers traditional curries.

But make sure you leave room for dessert – there’s a whole station dedicated to desserts from around the world, traditional hot and cold puddings as well as fresh fruit and even an ice-cream maker. Indulge in delicious chocolate brownies and tasty cheesecake, try tiramisu or crème brulee or transport yourself to Asia for a few moments with Indian gulab jaman and jalebi – you know you want to! For those of us for whom Sunday would not be complete without a traditional roast, Sunday afternoons at Jimmy Spices are a delight. Roast beef, pork and salmon with all the trimmings including Yorkshire puddings, roast potatoes and onion gravy will greet you alongside the regular exotic dishes. Your idea of traditional Sunday dinner will never be the same again! The chefs are constantly cooking fresh food to order and replenishing the buffet, and diners are welcome go back as many times as they like to sample their choice of dishes. There are drinks in abundance to compliment the array of dishes or to simply cleanse the palate between courses. Cocktails like Long Island Iced Tea, delicious mocktails such as lassi, wine and beer from around the world all ensure that the taste buds are enriched throughout the dining experience.

32444 2pg_HorseWorld 31/01/2014 12:41 Page 2

At each Jimmy Spice’s restaurant the decor and ambience is second to none, offering a stylish and relaxed setting in which to enjoy the finest international cuisine prepared by expert chefs.

And with prices starting at just £7.99 for lunch, £10.99 for early birds and £12.99 for dinner, you really do get more value for money at Jimmy Spices.

Beautifully dressed tables adorned with elegant touches like the crisp linen napkins give an a la carte feel to the buffet restaurant, while service is always warm, friendly and professional.

Jimmy Spices offers a unique multi-cuisine dining experience, delivering tastes from all corners of the globe. The perfect place to be creative and adventurous with your food, here you can enjoy all your favourite flavours in one satisfying sitting. Whatever your favourite cuisine – be it Italian, Indian, Thai, Chinese, Japanese, Mexican or English – you’ll be sure to find it at Jimmy Spices.

Jimmy Spices is the perfect place for the whole family – with so much choice there is sure to be plenty to satisfy the kids as well as the grown-ups. Even better, under-10s always eat half price, while under-fours dine free of charge.

Open: Mon-Fri noon-2.30pm, 5pm-11.00pm; Sat noon-4.00pm, 5pm-11pm; Sun noon-4pm, 5pm-10.00pm www.jimmyspices.co.uk Regency Wharf, Broad Street Birmingham, B1 2DS t. 0121 643 211 e: Birmingham@jimmyspices.co.uk 101 The Parade, Sutton Coldfield, B72 1PL t: 0844 683 6024 e: suttoncoldfield@jimmyspices.co.uk 64-66 Station Road, Solihull, B91 3RX t: 0844 683 6037 e: solihull@jimmyspices.co.uk

The spacious restaurants can easily accommodate large parties so whatever your celebration, be it a birthday, anniversary or just a big night out with friends, Jimmy Spices will fit the bill.

2 Windsor Place, Windsor Street, Stratford-upon-Avon, CV37 6NL t: 0844 683 6019 e: stratford@jimmyspices.co.uk

Introducing our new range

Visit us at www.ktc-edibles.com KTC & Jimmy Spices, helping you discover a whole new world of exciting flavours.

32409 1pg_HorseWorld 31/01/2014 20:48 Page 1

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&DIÃ 5HVWDXUDQW %DU Spain; and we think of sunshine, beaches, warm hospitality, great food and wine and fantastic entertainment.

La CC Restaurant & Bar may not have the sunshine and scenery but otherwise provides an authentic Spanish dining experience, music, tastes, smells and of course their very own Spanish chef! Their extensive al a carte menu is based on classic dishes from the different regions of Spain including a wide selection of Tapas, fresh to order Paella, and always a special or two added to the board.

You are sure of a warm welcome, from and Anthony and his team, as he says, “We are a family owned bar and restaurant, here we welcome you as a stranger and say good bye as a friend.”

La CC opened its doors on 17th October 2008. It took a while to overcome some local opposition to the bar and restaurant opening, but the locals have come to recognise La CC as a business that cares about its local community and provides a warm friendly place to meet and chat over a glass of wine and some plates of tapas, or makes an equally great venue for a romantic dinner for two or a major family celebration. Whether you are in the restaurant, bar, garden or having a meal before joining their party suite to enjoy live music from a range of popular tribute bands, every effort will be made to make your evening a special night to remember!

Tapas, of course is synonymous with Spanish Cuisine and are a wide variety of appetizers, or snacks, which can be served hot or cold and spiced to taste. Patrons will order many different options and combine them to make a full meal, recommending two each or more depending on how hungry you all are! A group of friends or family gathered round a table, and choosing their favourites, and trying each others’ choices encourages conversation and brings together the whole table, ensuring a great occasion.

The business has gone from strength to strength over the years, but the family are always looking at fresh ideas, and plan to extend the lounge area to include an open fire. They are also making efforts to support Midlands’ musicians by booking more local acts to entertain their clientele. Refresh your holiday memories at La CC without getting on a plane or packing the sun cream. La CC is set just outside the heart of Birmingham close to Coventry road, A45 and most main routes into the city.

Alternatively just call in for a drink; have yourself a nice cold beer, glass of wine or one of their infamous jugs of sangria in the brand new bar, which was added in 2013, and has proved a brilliant success; open every night until late.

W.S.Scott & Co. Ltd Fish So Fresh Even The Next Of Kin Haven't Been Informed

Call us on 0121 6223848 We are proud to support La CC Café & Restaurant Bar 44

For more information, or to make a booking, please visit the web site

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parkers consultancy Accountants and Business Advisors

Proud to be supporting La CC Café & Restaurant Bar Parkers Consultancy Limited Corner Chambers 590A Kingsbury Road, Erdington, Birmingham B24 9ND T. (0121) 382 7667 F. (0121) 382 9449 E. parkersacc@aol.co.uk

32379 1pg_Transport Warehousing 31/01/2014 19:20 Page 1

The Wellnesss

Industry

‘Tis the season to be lovely, the season of eating, drinking and making merry is behind us and the season of “let’s detox” is upon us. While the post Christmas period traditionally sees a surge in appointments and bookings for the spa industry, nowadays its impact is less obvious as stress-relieving and detox treatments become a part of busy people’s year-round routines. Gone are the days when spa treatments and heath-based hotel stays were seen as an exclusive treat for, primarily the wealthy. Today they’re the norm, the regular route to relaxation and stress-busting. Wellness is the new consumer priority as we all set out to manage, reduce and relieve stress, look good, lose weight and take a more proactive and holistic approach towards our lives. Consequently the spa industry has become an important contributor to the economy, with day, residential, leisure club and hotel spas around the country forming part of a £39bn global spa industry. Recent figures from market research expert Mintel has shown more than 35 million Brits a year are spending £5.2bn on services and treatments and there’s been marked growth in the hotel spa segment. Combined with the entry of leisure club operators such as Bannatyne, Virgin Active and Center Parcs, and the increasing numbers of men turning from barbers to ‘brotox’, the emerging ‘wellness’ industry is catering to a much wider audience than it did just 10 years ago.

As consumers seek better ways to take care of themselves, the industry has burgeoned. The new priority is now spilling into the travel industry with holiday makers taking specific health related trips or incorporating wellness activities into any break. Hotels have certainly responded to the new demand that as people travel they want to stay healthy. And it’s not all about appealing to the adult visitor either. Health/spa breaks used to be seen as sanctuaries; places in which adults could relax and revitalise among soothing, peaceful surroundings away from the noisy demands of even the most well behaved children. Not anymore. Many families are now seeking ‘spa-cations’ which welcome offspring of all ages. Spas and hotels are responding by becoming less associated with exclusive ‘grown-up’ pampering and providing accessible experiences for the whole group.

Its annual Trend Report is developed by company research analysts and is based on ongoing surveys with spa and wellness businesses and stakeholders around the globe, thousands of travel agents and hundreds of thousands of consumers. The document noted the trend for hotel spas and gyms to lose their lowly position as mere amenities and become central to an establishment’s rebranding. “Customised food and beverage offerings, including gluten-free and vegan menus, are becoming standard fare, and hotels are jumping into the juice-themed vacation frenzy,” it reported. It also picked up on the male consumer market that’s growing not just in this country but around the world.

Many hotels and resorts are even twisting the traditional view of spa weekend dining - a lettuce leaf and your finest water please - on its head, as the wellness and foodie enthusiasm combines.

“Men are having more serious ‘work’ done at medspas and plastic surgery offices,” the report says, going on to point out: “They have different needs than women when it comes to face/body enhancements, desiring subtle results.

Today, it’s easy to find creative culinary and spa experiences being offered all in one hugely enjoyable package; a grand solution to those seeking romance and healthy, sensory pleasure.

“It's not just more culturally acceptable for men to spend on looking good, it's becoming perceived as a necessity.

The growth of health hotels is certainly bearing out the trends which were predicted earlier this year by Spafinder Wellness, Inc, the industry’s largest media, marketing and gifting company based in London.

“So look for far more spas to provide comprehensive, for-men ‘beauty’ menus – male waxing and threading services and man-geared cosmetic procedures.” For the stay-home health conscious, the UK’s gym scene remains fit and active. Worth £3.86 billion, it’s a lifestyle away from the over chlorinated council swimming pools, bare essentials gyms and selected exclusive tennis clubs of just a few decades ago. Private gyms have exploded into our lives, bringing with them constantly updated stateof-the-art equipment, fitness classes, Zumba classes, Pilates classes and much more. No longer does exercise mean circuit training. Private or council-run, gyms are an essential part of the 21st century wellness culture and friendly places where we not only tone up but meet, enjoy and socialise.

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While we may think that the effects of our typical British weather lower our mood, new research from Champneys the health spa, www.champneys.com/wellbeing, shows that as a nation, we have forgotten how to look after our wellbeing resulting in exhaustion, stress and burn-out. The result is that over half of us (53.5%) are continuously tired; with 41.2% of us sometimes feeling exhausted; and over 1 in 10 of us (12.3%) feeling utterly exhausted.

What we do know is that in the short term poor sleep can negatively affect our mood and ability to accomplish even basic tasks, which all impact on our daily performance. More importantly, we are now seeing that poor sleep can, in the longer-term, have significant consequences on our physical and psychological health. “It’s amazing how a lack of sleep can affect your wellbeing and performance at home and at work. Even more amazing is seeing the difference in what people can do and achieve after they have broken the constant cycling between physical and emotional exhaustion.” Exercise your wellbeing

Are we as a nation skimping on sleep by choice or are we simply too stressed to sleep? Sleep expert Professor Jason Ellis says, “This inaugural Champneys Wellbeing Report has taken the nation’s wellbeing temperature and the findings have highlighted that we just aren’t taking care of ourselves properly and are ignoring the signs of a nationwide burn-out. Sleep is fundamental to our health and wellbeing and yet it is commonly the first thing sacrificed in order to ‘stay on top of our game’. Even more concerning is the amount of people who are taking their work, figuratively, through the stress and strain of their day, or literally, into the bedroom. This blurs the boundaries between wake time and sleep time, making it even harder to get a good night’s rest.

Wellbeing Director at Champneys Louise Day adds, “Over a third of those questioned for the Champneys Wellbeing Report saw the main benefit of exercise to be weight management with stress relief coming in second. Yet despite understanding what is required to maintain a positive wellbeing Brits rarely schedule in time to ensure it is maintained. My advice is to fit exercise into the nooks and crannies of your day rather than stressing about not having time to fit a workout into your schedule. “Only 8.5% of those questioned schedule in time to ensure their wellbeing is maintained: while the pressures of work and everyday chores can’t be reduced, we can take back control of how well our minds and bodies cope with stress in order to manage our wellbeing.”

HIGH

ENERGY DAY Including a 55 minute bamboo massage £99 PER PERSON Our new high energy day is the motivational kick start you need to help you get into shape and boost your energy.The emphasis is on fun, motivational exercise and relaxation classes to stimulate your mind and body.Classes include: fitsteps, body conditioning, pilates, indoor cycling & yoga.*This is your chance to try out new types of exercise, experience classes taught by some of the best teachers and treat yourself to some personal pampering.

“The top reason why we are constantly exhausted and can’t sleep is because we are so stressed we can no longer sleep. Unable to switch off, we’re finding it increasingly hard to relax as we have forgotten how to unwind before we try and sleep, plus we’re also guilty of thinking about work or try to ‘catch-up’ when we should be relaxing and preparing for bed.

ARRIVAL 8AM BREAKFAST ON ARRIVAL FITNESS CLASSES FROM ACTIVITY SCHEDULE BAMBOO MASSAGE 55 MINUTES WATER BOTTLE USE OF THE FACILITIES NUTRITIOUS HOT & COLD BUFFET STYLE LUNCH DEPART 5PM

A Thalassotherapy pool session can also be booked at the reduced rate of £9.99, usually £20. Champneys Springs, Gallows Lane, Ashby de la Zouch, Leicestershire, DE12 7HD Terms and conditions apply. Subject to availability. Available Sunday - Thursday. *Classes are subject to availability/schedule.

TO BOOK PLEASE CALL 0843 316 2222 OR VISIT CHAMPNEYS.COM

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Predominantly serving ladies aged 35-70 the studio takes pride that discerning clients in the public eye choose them. Specialising in non invasive face and body rejuvenation, Rejuvenate@HYPOXI® is dedicated to providing a memorable experience for each guest through exceptional service and technical excellence. They will go the extra mile to accomplish this mission with passion, expert advice and the utmost professionalism and courtesy. Rejuvenate@HYPOXI® has a beauty lounge that specialises in anti ageing facials and offers a range of leading brands and technology, including the Venus Freeze which freezes aging and turns back the clock. It's hailed as the "facelift of the future" in vogue.com and is huge in America with leading celebrity favourite dermatologist Dr Lancer saying it's "Hollywood's hottest new antiageing treatment".

Make this the year you take control of your body shape, and find non invasive anti aging that actually works! We have all heard it before, but an exciting innovation, loved by celebrities and fashionistas alike is taking the slimming world by storm.

They also offer Caci non surgical face treatments, Jessica nails and geleration, Footlogix pedicures, massage, reflexology, waxing, and the full range of BeautyLab skincare products.

HYPOXI® was developed in the late 90s by an Austrian sports scientist and is amazing for blitzing stubborn fats in the hard to get rid of areas of stomach, hips, buttocks and thighs. In 6 short weeks, HYPOXI customers typically drop at least a dress size or couple of trouser sizes losing fat from targeted areas. Rejuvenate@HYPOXI® is one of only 9 authorised HYPOXI®Studios in the UK, and is located in a character mill building where Feng Shui style decor creates a relaxed ambience.

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12 weeks later

Before Hypoxi

®E XISHIR PEOSTER HWYORC

Before Hypoxi

® XSIHIRE PEOSTER HWYORC

Dianne herself is a self confessed sugar addict, and spent most of her 30s as a size 18, but dropped to size 12 within just 12 weeks of HYPOXI®, she is now a comfortable off the peg size 10 and has enjoyed this size and shape throughout her 40s and to date thanks to HYPOXI®.

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Her clients receive constant 1:1 support from HYPOXI®-Studio their HYPOXI®-Coach who will also advise on optimum nutrition. HYPOXI uses changes in pressure with gentle exercise in order to set the body up to metabolise fats in targeted areas, HYPOXI® is suitable for men and women ages 18-80, dress size 8-22 who can walk for 30 minutes.

For more information, please visit the website www.rejuvenateathypoxi.co.uk, or telephone 01562 740840.

®E XISHIR PEOSTER HWYORC

Dianne Malanaphy opened her Kidderminster studio in 2010 and in January 2014 was awarded top marks in the highest HYPOXI®Coach accreditation and hailed as an example for other HYPOXI®-Studios worldwide. Dianne has personally worked with over 500 clients, including TV stars, reshaping their bodies and improving overall self esteem.

Rejuvenate@HYPOXI® is dedicated to improving the overall health, well being and self esteem of individuals to provide a great foundation for a long and happy life. Their mission is to be the best provider of body reshaping, anti ageing and beauty treatments in the UK.

6 weeks later

We’ve seen your size & shape before & can show you what’s possible in any timeframe!

“The amount of weight / fat lost is amazing and I have completely changed shape! I’ve dropped 3 jeans sizes!” - Mrs R, aged 58 from Kidderminster who completed 6 weeks of HYPOXI® December 13 CHER RYL COLE USES HYPOX XI TOO!! The star uses the 30-minute Hypoxi treatment method to tone her lower body by targeting undesired fat deposits - As featured in The Daily Mail 20th November 13

20% OFF RRP ON HYPOXI®-THERAPY PLEASE CALL FOR LATEST OFFERS ON COURSES & MENTION THIS ADVERT Rejuvenate @ HYPOXI®-Studio Worcestershire 2nd floor, Town Mills, Mill Street, Kidderminster DY11 6XG T: 01562 740840 E: info@rejuvenateathypoxi.co.uk W: www.rejuvenateathypoxi.co.uk

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WORCESTERSHIRE’S PREMIER BEAUTY LOUNGE

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Irvine Dental Care

Making up the expert team is hygienist Teresa Hughes who treats and advises on the best oral hygiene routine for healthy, happy teeth and gums. “We know dentistry can seem expensive and often there isn't money in the pot for a surprise dental bill which is why we have a dental healthcare plan from Denplan, which is tailored to individual needs to allow us to provide the necessary care,” says Dr Irvine.

There’s plenty to smile about at Irvine Dental Care, for both staff and patients. The team, headed by Dr Kirsty Irvine, are beaming at the thought of the expansion of services lined up for 2014 while the patients always leave with a grin after being treated in such a relaxed and friendly fashion at the Moseley practice.

“We also offer interest-free credit payments for any treatment over £500.”

Some of them have been in Dr Irvine’s care for more than 30 years and a special effort is made to get to know people on a first-name basis, thus creating a really personal service.

Before

After

It’s this strong customer base of durable relationships that is at the heart of the practice’s success, along with its unique blend of high-tech dentistry and the relaxed surroundings of a detached house retaining all the features of a home.

An apple a day may well keep the doctor away but regular check-ups at the dentist also keeps extractions, cavities, fillings and gum disease at bay. Everyone at Irvine Dental Care is dedicated to helping you keep your teeth in top condition, spotting any gum disease, decay and plaque build-up before they become major issues. “Let us offer an evaluation and advise you on the best way to freshen up your smile,” says Dr Irvine. “Often teeth and gums only really need a clean and a thorough scale/polish to get them gleaming. “If you need dental implants, whitening, veneers or Invisalign braces - our dental surgeons are on hand to brighten your smile and, of course, if you have a crisis we have dedicated emergency appointments available daily for new and regular patients.”

“We are convinced that this creates the least stressful experience possible,” says Dr Irvine, adding that the practice takes particular care in looking after and reassuring nervous patients. Established in 1985 as a one-dentist practice, Irvine Dental Care has become a four-dentist and one hygienist sought-after organisation offering the full range of general and cosmetic dentistry plus Invisalign (teeth straightening) and root fillings. It also can provide anti-snoring devices and has an implant referral system while its plans for new services this year include a root filling referral centre and a smoking cessation clinic. Dr Irvine is accompanied by Dr Rachel Arnold and Dr Joseph Broome. On Thursdays they are joined by implantologist Dr Ghaleb Karein whose Cheltenham practice recently won the prestigious What Clinic's Best Customer Service Award which is based on customer feedback.

For further information go to www.irvinedentistsurgery.co.uk Alternatively call 0121 449 0909 or email irvine.dental@btconnect.com

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BIRMINGHAM RUNNER Huge range of running shoes & clothing Keeping Midlands athletes on their toes for nearly 30 years, The Birmingham Runners Shop specialises in all things to do with running. Dave Ireland, took over the well established business (1983,) previously based at Robin Hood Island, in 1996. He is a former PE Teacher and rugby player with Leicester Tigers and has always been a keen runner, competing with Peterborough AC in the 70s, Wye Valley Road Runners early 80s and since 1985 has been a member of Sparkhill Harriers in Birmingham. Dave has a PB of 2hours 45min for the marathon.

Dave explained: “Keeping abreast of all the latest advances in sports shoe technology has been quite challenging, but oddly enough, the designs of some of the latest models resulting in minimalist or barefoot running has brought running back to its natural format harking back to days of “Man the Hunter”. Dave is building up the email ordering side of the business, so that he is able to service customers from a wider area, both nationally and internationally. He tells us that thanks to their wide range, this on-line side of the business has really taken off.

Visit www.birminghamrunner.com Telephone 0121 7456007 Email info@birminghamrunner.com

BIRMINGHAM RUNNER 64 Stratford Road, Birmingham B90 3LP H

Dave has always been actively involved in sports and leisure activities, even running a travel company specialising in skiing holidays for a time. Running and Athletics has always been his first love, however, so when the opportunity arose to buy The Birmingham Runner, he jumped at it. Since then the business has consistently led the way in the provision of professional specialist advice and running equipment to Midlands’ athletes and fun runners. As the business started to grow Dave looked around for larger premises, and in 2006 he bought the present premises, which has customer parking at the front of the store, and is just a little way further down Stratford Road. Running is an increasingly popular method of keeping fit, but for the beginner there are a lot factors to take into account. Simply donning your old tennis shoes and heading off for the first time is likely to result in sore feet, aching muscles and the abandonment of your new fitness programme before it has even got off the starting block. Professional advice and the right shoes are the essentials to get your regime off to a good start. Discuss with staff at The Birmingham Runner your levels of fitness and what you are hoping to achieve, they will assess your gait with their excellent Video Gait Analysis Service which is FREE when purchasing some running shoes. They have a huge stock holding so you will always find what you need, from their collection of men’s and women’s running trainers, cross country running spikes, and middle distance and track and field spikes.

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ONE of the region’s oldest swimming pools may be at the heart of the Sir Doug Ellis Woodcock Sports Centre, in central Birmingham, but so are the very latest sporting facilities and services. Open to staff students and the public

Adult swimming lessons, including one-to-one sessions, are available, along with lifeguard, first aid and defib courses while the Bronze, Silver and Gold membership packages provide access to a varying range of facilities. A further option is to become a member of the 100+ station gym with its Life Fitness and Hammer strength equipment. “Sport Aston aims to deliver high quality facilities with a high quality service,” says Sport Marketing and Development Officer Ben Lonsdale.

Last April a sports hall, squash courts and changing rooms were added, barely a year after a major refurbishment which saw the gym triple in size and made into a light and modern fitness suite and the construction of two martial arts and dance studios for the fitness, yoga classes and martial arts clubs. With the adoption of a 6.30am opening, in response to earlybird customer feedback, and the January offer of an extra six weeks free to anyone who purchases a sixmonth membership, the centre is limbering up at the starting line of a great 2014.

“We continually listen to customers and act on their feedback which is why we have earlier weekday opening. “Originally we opened at 7am but we now open from 6:30am 10:30pm and at weekends from 9:30am-6:30pm after taking on board customer comments.” Whether you want to pay as you play or enjoy the benefits of one of the membership packages, the Sir Doug Ellis Woodcock Sports Centre has something for you. The facilities can also be hired for events such as martial arts competitions and sports activity days or on a block booking basis.

Formerly known as the Woodcock Street Baths on Woodcock Street, the Centre is operated by Sport Aston on behalf of Aston University, which bought it in the 1980s as a facility for students and the public. The first in a series of transformations, which have continued to this day, saw one of the pools covered and turned into a sports hall - but the pool remains underneath the hall. The second 25-yard pool is now the swimming facility and still has the original features, such as pool-side changing cubicles and unique archways. Much of it is now Grade II listed and deemed of historic importance. A short walk away are two astro turf pitches, one of which can be used as three separate five-a-side pitches or one eight-aside. The other is a caged five-a-side pitch. Further pay as you play activities include games such as volleyball, netball, racquetball, table tennis and basketball .

For further information and details on courses, prices and membership, go to www.aston.ac.uk/sport Alternatively telephone 0121 204 4623 or email sportsenquiries@aston.ac.uk

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