BBP South West - Edition 20 by BBP Media

hello@bbpmedia.co.uk

www.bbpmedia.co.uk

Edition 20

08000 807 809

11481 QPD_HorseWorld 06/01/2014 10:15 Page 1

graphics

want to see any unsightly joins as the image was going to be viewed close up,”

& EXHIBITIONS LTD

After 25 years in business, the company can draw on a bank of experience that can handle every requirement, seeing much of its work generated through referrals and high levels of repeat business. Some clients have been with Graphics and Exhibitions for 15 years.

Digital Printing - Signs Portable Display Systems - Exhibitions EVERY time Johnathan Ross welcomes a big star guest onto his TV show, Nigel Carter and Stephen Williams can look past the Hollywood glitterati and beam with satisfaction.

“We achieved this by producing a stretch canvas with a high quality latex print that was nearly three metres square - with no joins!”

While much of its graphic design and printing work demonstrates a countrywide customer base, Nigel is proud of the business’s renowned sign manufacturing, with retail signs featuring prominently, particularly across the city.

For behind the showbiz superstars, and seen by millions every week, is the studio illuminated backdrop which Graphics and Exhibitions helped to design and create.

It was one of the most prestigious projects tackled this year by the digital graphics and signs manufacturing company base in Kingswood Bristol, their work is seen across the country and in Europe.

The Port Marine development at Portishead, the Kings Chase Shopping Centre, the Cheddar Garden Centre - all the impressive signs greeting visitors were made by Nigel and his team.

Working with a range of partner business, Graphics and Exhibitions has undertaken work for clients such as Ford, Jaguar, Santander and Microsoft and is also established on the city business scene due to its signage work.

“We have produced many stunning internal and external images at photographic quality, using eco-friendly inks that hold UV protection to stop them deteriorating over time,” says Nigel. “We recently printed a slate graphic applied to clear acrylic. The artwork quality from Ignition Strategic Design was so good that some people asked if it was real slate! A true testament to the high quality produced here.”

The range of its output, both in terms of quantity and geographical spread, is all the more remarkable as the staff consists of Nigel, newly appointed shareholder Stephen and three experienced professionals. But small is beautiful, they believe, saying: “We have made a conscious effort to stay small as we believe we can deliver a better, bespoke service. “During the many times when demand for our services is high, we have an extensive network of trusted freelancers to draw upon.” Based on the Douglas Road Business Park, in Bristol, Graphics and Exhibitions has been producing display graphics and signs since 1988. Be they roller banners, pop-up systems, exhibition stands, conference sets, and high Street signage, Nigel and his team work closely with clients to ensure they meet each brief - no matter how tricky. “We were challenged by World Market Travel in Bath to produce a Thailand scene to fill a back wall, but they didn’t

For more information about Graphics and Exhibitions visit www.graphicsandexhibitions.com Alternatively telephone 0117 960 2740 or email nigel@graphicsandexhibitions.co.uk

BBP Media Contents pg ed 20_Layout 1 27/02/2014 15:01 Page 3

C O N T E N T S Wolferstans Solicitors

When is the right time to expand your Business?

Kelcey & Hall Solicitors and Advocates

SoHo Computer Doctors

Cyber Security Review

Poole Bay Estates

ACF Teambuilding and Events

Lloydbottoms Accountants

Good Business is Harnessing Young Talent

NEST

425 Financial Solutions

Phoenix Printing Plates

Lockwell Electrical Distributors

AIM Commercial Catering

Westfield

Injection Mouldings

Continental Engravers Precision

In edition 21 we will be continuing our series on Auto enrolment, looking at sources of business funding, and the importance of Export to our economy. We have tips on avoiding the mistakes many start ups make, finding the right premises, effective recruitment, and the lease/purchase equation for the Transport sector.

Dynomite Performance Motorcycles

Changes & Challenges within the Haulage Industry

Trust My Garage

Filton Central Garage

Goddard's Garage

Bedminster Road Garage

BBP Media 11 Canalside Office Complex, Lowesmoor Wharf, Worcester WR1 2RR

Trans Plant Mastertrain

WaterMota

Puma Floors

Green Man Stoves

Positive News for the UKâ&#x20AC;&#x2122;s Construction Sector

Studiowest Architects

Howard Architectural

Alex P Gath

Building for the Over 50s

Paul O'Brien Solar Installations (SW)

Regen SW

Welcome to BBP Edition 20, your regional B2B Magazine covering business news and comment from across the region. In this edition we look at growth within construction and especially in the retirement housing sector, the changes and challenges facing the haulage industry, and the contribution the wellness industry makes to our economy. We discuss the governmentâ&#x20AC;&#x2122;s default scheme of NEST as part of our series on Auto Enrolment and raise the important issues around cyber crime. We have an interview with Rosie McGregor Smith CBE, CEO of MITIE, while Bev James continues her series of insightful advice.

Tel: 08000 807 809 Fax: 01905 726 467 E: hello@bbpmedia.co.uk W: www.bbpmedia.co.uk Publisher: PIL (Europe) Limited Print & Design: Heron Press UK

Melhuish & Saunders

Ellis Building Products

Reproduction in whole or part prohibited without permission. Colour transparencies, prints or any pictorial media for this publication are sent at owners risk and whilst every care is taken, neither PIL (Europe) Limited or its agents accept liability for loss or damage. No editorial submissions will be returned unless accompanied by a Self Addressed Envelope.

The Swans Nest

Andrews Quality Meats

The Oak House

Westberry Hotel

The Pump House

DISCLAIMER

Functional Fitness Bristol

The Wellnesss Industry

The Pandora Inn

Spice Lodge

BBP Business Directory

Whilst every effort has been made to ensure that adverts and articles appear correctly, PIL (Europe) Limited cannot accept responsibility for any loss or damage caused directly or indirectly by the contents of this publication. The views expressed in this magazine are not necessarily those of its publisher or editor.

11608 1pg 3_Feature Template 10/02/2014 11:54 Page 1

Commercial advice for commercial people Since 1812 Wolferstans has been proud to be at the heart of commercial activity in the South West’s business sector. Not only are we able to deal with all of your commercial needs including employment, contractual, property and dispute resolution we are well connected, highly thought of and experts in our field.

We have maintained this position in the market by following some golden rules of business, which probably apply to your business as well as ours: • We answer the telephone! It always amazes us that some solicitors find it incredibly difficult to move the receiver to their ear, but we do and we do it because your business is our business • We are modern. We use text and email like you. We don’t send letters unless you need to sign something • We talk your language. Translating law into English is an imperative part of our job and one that we strive hard to deliver day in day out. If you are paying for advice, you have to understand it • If you want to do a deal then so do we. Our price certainty promise allows you to fix a fee with us upfront based on the description of the job in hand. In addition, we try to price ourselves competitively against other law firms in the market • We treat all levels of business with equal respect. For us, business means real people with real enterprises; not just the city’s big institutions. We act for as many tradesman as we do developers, contractors, investors, private companies charities and retailers • And finally, we are nice people! Why spend money with solicitors who you do not enjoy dealing with?

Our clients come from all over the South West and beyond. We act for clients with property portfolios in Cornwall, London and the Midlands and cover the private, corporate, education and charity sectors. We offer ‘City’ expertise with Plymouth prices and all of our clients are treated in accordance with our business golden rules.

We are up for business in the South West, are you? Tel: 01752 663295 Email: info@wolferstans.com www.wolferstans.com Wolferstans, Deptford Chambers 60/66 North Hill, Plymouth PL4 8EP

32332 1pg_CD Engineering 21/11/2013 12:51 Page 1

Bev James

CEO of The Coaching Academy and Director of Mentoring at Start-Up Loans

When is the right time to expand your Business? It is a fact of life that any successful and well run business is going to grow and expand over time – both in terms of staff numbers, the demands on the business and most importantly of all, turnover and profit.

2. Is your current set-up flexible enough to cope with fluctuations in demand? When it comes to small firms in the early days of their development it can make a big difference to take a flexible approach to business. If you have staff who have the training and experience to carry out a number of different roles it means that people can easily adapt to cope with the changing demands of the business. 3. Can any jobs or tasks be outsourced to freelancers?

Bev James Every healthy company has to be allowed to develop and the key to growth is to successfully manage the process. Growing too quickly in the early years is unfortunately one of the most common reasons for business failure. I am a big believer in planning for success but when it comes to growth, deciding on a strategy may not be that simple and straightforward. The reality is that each business is very different and there is no one size strategy that can be used when it comes to managing business expansion. Expansions can be a part of a well thought out strategy but it can also sneak up on you simply through organic growth or increased demand for the services and products you are providing. When it comes to organic growth, expansion can happen quite naturally as you gradually take on more resources to deal with increasing demands and pressures. One by one your team can grow as you recruit new staff to deal with the extra work, and before you know it the business has doubled in size. For small businesses, this type of organic growth and gradual expansion can be fairly easy to manage providing you have the right building blocks in place. Growth is all about striking the right balance and taking a measured approach. Here are just a few questions to take into account before you take the potentially expensive decision to expand your office or add new members to your team:

The world of work has become much more fluid and flexible as a result of the recession and the internet. There’s no such thing as a job for life in the current environment and more people are choosing to go down the freelance route. With a rapidly expanding market it makes perfect sense to take full advantage of this new reality. Using freelancers is not only cost effective it also offers greater flexibility for businesses. You can take on extra work as and when you need it and avoid the cost and hassle of taking on full-time staff. 4. Is everyone on your team working to their full capability? Perhaps the answer to increased workloads lies within the office itself rather than the external factors that affect your business. Sometimes it pays to take a close look at the way your outfit operates and how your team functions. Often you can improve performance and productivity simply by changing things around within the office. While some staff are being overstretched, others might not have enough work to keep them busy throughout the day. 5. Is the increase in demand for products or services seasonal and is it likely to continue? It always helps to take a long-term view when it comes to taking on new members of staff. Before rushing out into the recruitment sector, you need to ask how the business is performing and is there a pattern emerging? There is no point in taking new people on if the demand is only going to be short term. 6. Who can you go to for advice? Don’t try to navigate your business expansion alone, find a mentor or a coach who can offer support and guidance. When you are starting out on the expansion journey, it is always reassuring to get as much advice or support as you can about where you are heading. Bev James is a business mentor, best-selling author of DO IT! or DITCH IT, CEO of the Coaching Academy and Director of Mentoring at Start-Up Loans www.bevjames.com @Bev_James. You can explore DISC further by downloading Bev’s free business App DO IT! OR DITCH IT, with access to a DISC profile questionnaire and a free DISC guide.

1. In these days of fast developing technology do you need to take on extra staff to cope with demand? It might save time and money in the long run to invest in new technology rather than taking on new employees. A little bit of research into what is available on the technology market can save a lot of expense in the long run. Spending on new software or computers might actually be a better solution than taking on new staff.

11310 2pg_HorseWorld 03/02/2014 14:43 Page 1

Kelcey & Hall

Solicitors and Advocates

Call us on 0117 927 9604 enquiries@kelceyandhall.co.uk A firm that subscribes to traditional principles, maintaining their clients’ best interests above all, Kelcey and Hall offer a comprehensive, proactive and client focused service in the areas of Criminal Defence, Family and Relationships, Conveyancing, Wills and Probate.

Family and Relationships Law

Gillian Hall is a talented and eloquent lawyer renowned for her expertise in family law.

The firm carries LEXCEL accreditation and was the first Criminal Defence firm in Bristol to be so accredited. Their other accreditations include recognition from the Law Society’s Conveyancing Quality Scheme. The practice was established by Ian Kelcey and Gillian Hall 28 years ago and has stayed true to its founding principles of safeguarding the rights of the individual, priding itself on its integrity. Ian is primarily a Criminal Defence Lawyer whereas Gillian heads up the Family law side of the practice. Ian Kelcey has served in the past as President of Bristol Law Society and also as Chairman of the Criminal Law Committee of the National Law Society, and is a current Council Member of the Law Society. He is often asked to act as a legal spokesperson by the media.

Whilst remaining a two partner firm, the practice has grown over the years in size and reputation, being ranked by Legal 500 Magazine and Chambers and Partners Magazine, the most widely read who’s who of law professionals, as “Leaders in their field” and as a “Top Tier” firm.

Criminal Defence

11310 2pg_HorseWorld 03/02/2014 14:43 Page 2

Their strong property team which deals with both Residential and Commercial property, benefited from the inclusion of Leather and Co. a well established firm of conveyancers, which Kelcey and Hall took over, Geoff Leather has been retained in consultancy role, advising on particularly challenging property issues.

Conveyancing, Wills & Probate

The firm has weathered successive changes in legislation and public policy, together with the challenges that threaten areas of work that are publicly funded through legal aid. Yet, they remain as committed and uncompromising today to the firm’s core values, as they did on the day that they started. Kelcey and Hall’s offices and multi-media equipped conference room are centrally located in Small Street, Bristol. Directly opposite the Crown Court and close to the Family Courts; the offices are close to the city centre bus stops and numerous car parks for ease of access.

For more information visit their website www.kelceyandhall.co.uk Emergency out-of-hours Criminal Defence: 07659 104004 Recommended as leaders for crime and fraud by The Legal 500 As part of their commitment to the rights of the individual and fair representation for all, they offer a specialist Youth Court advocacy service, and arrangements will be made wherever possible to accommodate those with disabilities, and interpreters identified to assist those who do not speak or understand the English language. In November 2011, Kelcey & Hall received the 'Legal Aid Firm of the Year' award from the Bristol Law Society. In October 2012 Gillian Hall was awarded the Bristol Law Society's 'Solicitor Advocate Award' and Ian Kelcey was awarded the Society’s 'Outstanding Achievement Award'.

Ranked top by Chambers & Partners

Purple Office, are proud to support Kelcey and Hall Solicitors... Telephone

0117 9633222

purple office

Don’t forget you can

ORDER ONLINE www.purple-office.com Purple office, Unit 2, Brewery Court, North Street, Ashton, Bristol BS3 1JS T 0117 9633222 s W www.purple-office.com s E sales@purple-office.com

LEADING SPECIALIST ADVOCATES IN CRIME, FRAUD, REGULATORY AND SPORTS LAW CHAMBERS IS PROUD TO BE ASSOCIATED WITH KELCEY & HALL SOLICITORS AND WOULD LIKE TO WISH THEM CONTINUED SUCCESS FOR THE FUTURE

CHAMBERS UK ‘CRIME SET OF THE YEAR’ 2013 LEGAL 500 ‘CRIME SET OF THE YEAR’ 2013

2 BEDFORD ROW LONDON WC1R 4BU Telephone +44 (0)20 7440 8888 Fax +44 (0)20 7242 1738 www.2bedfordrow.co.uk

11513 QPD_HorseWorld 05/02/2014 10:46 Page 1

mall ffice

ome ffice

S o H o Computer Doctors Ltd IT is a wonderful thing - until it doesn’t work. And for those small business owners and home office individuals who don’t have instant access to a clued-up support division of their company, that’s a terrifying prospect.

business owners get the best out of their technology and offers a whole range of training and support as a result. “Most small firms do not require an IT specialist in their offices permanently, but having someone come in once or twice a month or quarterly to check things over, answer any questions or do anything that may crop up can be very useful,” says James.

Its services include: • Network and internet security • Computer optimisation and speed up • Centralised management of anti-virus and backup solutions for server and PCs • Microsoft Exchange server setup and support • Secure wireless solutions • Remote access to office computers.

James Nott But such a scenario remains a mere ‘what if’ nightmare for the many Bristol firms who have turned to SoHo Computer Doctors for all their IT solutions and needs. Ever since James Nott moved to the city from London in 2007 and launched the company, SoHo (small-office, home-office) Computer Doctors has become the perfect remedy for increasing numbers of business people whose systems have suffered a whole range of ailments. Now it has a healthy base of repeat customers while new business grows daily, mainly on a word-of-mouth basis.

• Attaching devices to PCs. • Website and email hosting. Services are available on an hourly basis or customers can sign up to a range of packages offering monthly or annual support. Whatever the problem, James and his team are here to help and that can involve supporting those who help others, such as the Salvation Army. “We set up the development suite at the charity’s rehab residence home in the city,” he recalls. “This was a room with 10 desktop machines running Windows 7, managed by a Windows server and was to help residents with re-education, both on and offline. “Because of many of their backgrounds, security and monitoring was paramount so all internet use was monitored by the server, that acted as a proxy and content filter and if inappropriate content was accessed, it was flagged up on the daily report that was sent to one of the Salvation Army co-ordinators.”

If you need help or support from SoHo Computer Doctors, call the 24/7 number 0117 230 1272. For more information go to www.sohocd.com or email help@sohocd.com.

“We offer a wide range of computer support services, able to troubleshoot and repair nearly all problems and provide on going support seven days a week,” promises James. “There’s no call-out charge and no fee if we can’t fix it - but our technicians fix 99% of all problems on site within three hours.” It’s not all about getting the system back up as quickly as possible, though. SoHo Computer Doctors wants to help

32483 1_Transport Warehousing 31/01/2014 19:21 Page 1

Cyber Security Review

There’s a war going on in cyber space. The bad guys are after not just your money; they want your information, even your identity. The good guys are lining up to ensure that you and your data are safe. And you can do your bit. Whether as an individual or as a business there’s some basic steps to take to stop the thieves getting their digital hands on some of the £27bn per annum that cyber crime is estimated to cost the UK. The figures are daunting. According to a recent government report: •

•

Of the £27bn, £9.2bn comes from IP theft from UK businesses. The estimated economic cost of cyber crime to UK citizens is £3.1bn per annum, involving identity theft, online scams, scareware and fake anti-virus software. In the last year alone, 93% of large corporations and three quarters of small businesses are believed to have had a cyber breach. A study by the Federation of Small Businesses (FSB) and the Home Office found that 41% of FSB members fell victim to cyber crime in the last 12 months at an average cost of £4,000 per business. The most common threat was virus infections, with 20% affected.

So that’s the bad news, but the big fight back is going on. Last autumn Security Minister James Brokenshire launched the first phase of a £4million information security awareness drive, designed to educate businesses and consumers about rising hacker threats. It accompanied other established information initiatives, such as Get Safe Online, part of the government’s National Cyber Security Programme.

So what can you, as an individual, do to protect yourself? Sensible precautions include installing a firewall, regularly patching or updating software and using legitimate anti-virus software. It’s also possible to take out specialist insurance against the impact of identity theft. When purchasing online, check the site uses a secure server. This means the address starts with https instead of http, and you'll see a padlock symbol at the bottom of your browser. If you double click the padlock, it should reveal a digital certificate that confirms that the website is what it says it is. Of course, no bank or card issuer will email asking for personal and financial details online so report and then delete any message like this. Likewise delete emails from unknown sources without opening or clicking on attachments. Much of this holds true for businesses who are now advised to make information security part of their normal business risk management procedures, thus establishing set processes, expertise and a culture of readiness all aimed at countering the cyber crime threat. By achieving certain information security standards, a business can also demonstrate to customers that it has taken steps to protect itself and their digital information. ISO/IEC 27001 is said to offer a good basis for cyber security but needs reinforcing by practices to protect against cyber attacks, such as PAS 555:2013 which broadens the scope of processes beyond the technical to people, incorporating behaviour and physical security, as well as strategies for governance, leadership and culture.

There’s also further detailed strategic advice from CESG, the information security division of GCHQ, the Centre for the Protection of the National Infrastructure (CPNI) and the Department for Business Innovation and Skills and the CSI.The FSB has a checklist worth following to protect a business. • • • • • • • • • •

Implement a combination of security protection solutions (anti-virus, antispam, firewall etc). Regular security updates on all software and devices. Implement a resilient password policy. Secure your wireless network. Implement clear and concise procedures for email, internet and mobile devices. Train staff in good security practices and consider employee background checks. Implement and test backup plans, information disposal and disaster recovery procedures. Carry out regular security risk assessments to identify important information and systems. Carry out regular security testing on the business website. Check provider credentials and contracts when using cloud services.

For those who feel barely able to add an attachment to an email before sending, this may seem like a somewhat daunting list but there is help in the form of information assurance advisors (IA) and consultancies, many of which provide comprehensive courses to help protect a business from the cyber crime. Look out for IA professionals are CESG certified and members of the CESG Listed Advisor Scheme (CLAS). Of course, there’s no catch-all solution. The cyber criminals are constantly finding new ways to access systems. However, those who take the time and effort to make themselves and their customers as secure as possible, only position themselves far more favorably in a hostile online environment.

11456 1pg_HorseWorld 13/02/2014 10:29 Page 1

Established for over 10 years in Poole, Poole Bay Estates are firmly established as one of the leading independent estate agents on the South Coast Manager Sean Gale explains the company’s successful record by saying, “We believe that our forward thinking approach, modern marketing methods and up to date technology offer our clients an unrivalled service that is more than just plain old Estate Agency! “We strive to understand, assist and advise wherever and whenever our expertise is required. Whether you are a first time mover, or a seasoned property developer, we are here to help.” The company offers a bespoke service for investors by sourcing property investment opportunities throughout the UK and overseas; in the UK we are particularly active in London and the South Coast and able to provide investment opportunities through a network of personal contacts, motivated private sellers, auction houses and Asset Management companies. Launched in 2013, Poole Bay International is a professional boutique real estate company that offers clients a dedicated, personalized service to find their ideal overseas home.

Caribbean

We offer a tailor made bespoke service through our in-house, highly experienced Caribbean property expert who will guide clients through each step of Caribbean property ownership. Poole Bay also works closely with exclusive broker, Marcus Clarke, who can meet clients and show them some of the most beautiful villas on the Barbados famous West Coast. The company also have affiliations in The Cayman Islands, St Kits and the Bahamas and are delighted to be agents for the largest development in the western hemisphere, Baha Mar, (US$3.5 Billion), the Bahamian Riviera on Cable Beach, Baha mar’s due for completion on New Year’s Eve 2014.

construction (as of January 2014) offering excellent investments with great returns, including stunning stylish developments with payment plans that are available on a large number of new build properties, including the iconic Akoya Lifestyle Destination, 28 million square feet of luxury living, becoming known as ‘The Beverly Hills of Dubai’ which includes the Trump International Golf Club. Their personal service extends here too; the developer can meet you in Dubai and show you around these amazing developments sites.

Cape Verde Islands

Poole bay have teamed up with Assetz to offer unique investment opportunities to purchase luxury hotel suites within a stunning beach and spa resort that combines a five star award winning hotel with luxury apartments and villas, which are SIPP and SSAS qualifying investments.

Europe

A little nearer to home, beautiful properties and investment opportunities in Spain, the Canary Islands and Turkey, are also available through Poole Bay..

Wherever your property dreams take you, Poole Bay is there to help, for more information please telephone on 01202 601 122 or visit www.poolebayestates.com for overseas please telephone on 01202 709 090 or visit www.poolebayinternational.com Leading the way... Founded in 1996 and supported by the Princes Trust. 1st Connect are market leaders in telecommunication solutions.

We are proud to support Poole Bay Estates and wish them all the very best of luck for the future.

For more information about our services, please visit www.1stconnect.net

Middle East

A really exciting growth area, in which the company are very active with properties in UAE, Saudi Arabia, Qatar, Jordan, Lebanon & Iraq, and Dubai which is really taking off.

Dubai

Poole bay International are UK agents for one of the region’s largest and most reputed luxury property developers with 8,887 completed units to date & 23,688 units currently under

t: 01202 661 661 e: admin@venture-capital-partners.co.uk w: www.venture-capital-partners.co.uk We are proud to support Poole Bay Estates and wish them all the best for the future.

11573 QPD_HorseWorld 05/02/2014 12:58 Page 1

Stag and hen gatherings, corporate activity days and parties, family fun occasions, game shows and mix ’n’ mingle evenings are all part of the ACF service that has developed over the last 30 years.

How do you keep 200 Europeans entertained and happy for three hours solid?

It runs over 200 events a year and all are fully coordinated and supervised, with shelters, coveralls, safety zones, safety equipment and £5million public liability insurance.

You call in Mark Fanning and ACF Teambuilding and Events Ltd. The international situation was just one brief successfully resolved by the fun provider, one of the South West’s top event management companies specialising in team building and outdoor activities.

Mark and his enthusiastic staff are proud of their ability to offer such a wide range of outstanding events – and continue to produce new and exciting ideas while investing in equipment in order to entice clients to come back year after year. “Corporate family fun days have become especially popular and we will be running more military driving, archery and off road driving days,” says Mark.

But you don’t have to be a huge multinational group to take up some of the adventures on offer - depending on your choice of activity ACF can cater for half a dozen people and upwards. Indoor and outdoor team building challenges, multi activity days, corporate and family fun days, evening entertainment - the fun on offer is knockout. Oh yes, and that’s available too - It’s a Knockout. Based at Aldwick Court Farm and Vineyard, south of Bristol, the superb facilities include two conference rooms, vineyard and wine bar, a purpose built race and tank driving tracks, a 4x4 off road course and oodles of space for the team building challenges that range from GPS treasure hunts to survival skills.

“We recently invested in more Segways, which are very popular with clients of all ages.” “Our facilitators, instructors and event managers come from all walks of life and are totally committed to ensure customers have a fantastic time.” To see the full range of events offered by ACF or to email, go to www.acfteambuilding.co.uk Alternatively telephone 01934 862305

“Our innovative team works with clients to determine their requirements which could be indoor business games or adrenaline fuelled outdoor pursuits,” says Mark. The company owns and maintains a large amount of equipment, including over 28 vehicles and various shooting activities and giant inflatables which are all available on site, however ever flexible ACF can bring its brand of fun to suitable venues anywhere in the UK. “More than 50% of our events take place off site and are often in the South West and Wales, working with places such as the Celtic Manor or along the M4 corridor,” explains Mark.

11526 1pg_Transport Warehousing 10/02/2014 15:34 Page 1

When the challenge of January 31 - tax returns deadline day - arises, Lloydbottoms Accountants clients have no need to panic. The Bristol practice is proud of its consistent record of filing every personal tax return (where it’s been supplied with appropriate information) before time runs out. And this year proved no exception. It’s just one of the many ways the Staple Hill chartered accountant’s provides its clients with financial peace of mind. Accounts, tax returns, bookkeeping, VAT returns payroll, RTI returns, cash-flow and profit forecasts are all part of the service for both businesses and individuals. Also an agency for Santander UK, the practice has been an established part of the Bristol business community for more than 30 years. In February 2013, it entered a new chapter when Susan Rickerby, took over the helm. “My aim was, and has always been, to continue the tradition of providing a high quality, affordable but professional, personal service,” says Susan who has more than 25 years of experience of working with a wide variety of businesses and individuals of all ages and with varying levels of complex financial requirements.

Helping her achieve her goal are Ben Steele, now more than half way towards becoming a qualified certified accountant, Jackie Swift, who holds MAAT-qualified status and James Coombs along with other members of the team - Jack Cox, Becci McDonald, Roz Rogers and Deb Evans whose primary responsibility is the Santander Agency. Between them, they offer a friendly and down-to-earth personal service, full of practical advice and support, and always a fast turnaround and response to client’s requirements. Here, flexibility is key and the Lloydbottoms team is happy to welcome customers to the High Street office or, if more appropriate, come to customers’ premises. And sometimes, visits may not even be necessary at all. The practice uses cloud technology for the secure exchange of documents which can then be digitally signed and returned automatically. The service is an indication of Susan’s plans for 2014 to see an increased use of technology and a decreased use of paper. She’s also hoping to bring a trainee, possibly an apprentice, on board while continuing to grow the practice’s client base. “If you’re an individual we will work with you to ensure that your personal finances are in order and that your tax liabilities are kept to a minimum,” she promises. “And if you are a business, it doesn’t matter if you are just starting out, are looking to grow or just need a better, more efficient accounting service, we're here to provide everything you need.” For further information about Lloydbottoms Accountants and its services, and to view some helpful advice from its extensive resource centre or to download its app, go to

www.lloydbottoms.co.uk To make an enquiry, telephone 0800 781 8783 or email principal@lloydbottoms.co.uk

32425 1pg_CD Engineering 25/11/2013 16:44 Page 1

Ruby McGregor-Smith CBE, Chief Executive of MITIE and Opening Doors Business Awards judge

Good Business is Harnessing Young Talent In this economic environment it’s never been more important for businesses to look beyond the traditional business fairs and recruitment routes to harness great talent and build our country’s skills base. Recently, I joined a panel of business leaders, including James Caan, Peter Searle, Kay Allen and James Turner from the Sutton Trust, to judge nominations for the Deputy Prime Minister’s Opening Doors Business Awards 2013. These awards showcase the very best traineeships and recruitment schemes offered by companies signed-up to the ‘Business Compact’ – a commitment to career opportunities based on what you know, not who you know. I was very impressed to see some of the largest companies in the country reaching out to young people from all walks of life. Of the 150 members of the Compact over half offer work experience to disadvantaged young people and 92% think opening up recruitment on a fairer footing will give their organisation a broader range of talent. I also met some truly inspiring hard-working young people – they’re enthusiastic, eager and ready to learn, giving all they’ve got. With the odds stacked him, Adam Taylor worked hard to get on in life, supporting his family and defying his ‘special needs’ tag to work his way through college and university to succeed as a high-flyer at Airbus. Adam was all but written-off in school but now is a great asset to his employer. That’s why leading businesses are looking for ways to make sure that young people with talent and drive no longer go unnoticed. Channel 4 won the Deputy Prime Minister’s Award for Excellence as they have shown a commitment to inspiring and developing young people which runs right to the heart of the business. Other winners include law firm Slaughter and May for its incredibly successful school mentoring work; EE for targeting apprenticeships in areas of high-unemployment; and Marks and Spencer for its work to give young people who are not in education or employment a second chance.

Ruby McGregor-Smith CBE is the Chief Executive of MITIE Group PLC, the strategic outsourcing company. She joined MITIE in 2002 and was appointed as CEO in 2007. She is one of a small number of women holding the position of Chief Executive in the FTSE 100 and FTSE 250 and is the first Asian woman to be appointed in such a role within that group of companies. Since joining, she has seen MITIE grow its revenue from £0.5bn to over £2.0bn, continuing its unbroken track record of profit and revenue growth. Key dates 1985-1991

Qualified as an accountant training at BDO Stoy Hayward

1991-2000

Worked at Serco Group Plc in a range of operational & financial roles

2000-2001

Worked at SGI|Babcock International Group PLC

2002, December

Joined MITIE as the Group Financial Director

2005, September

Promoted to Chief Operating Officer of MITIE

2007, March

Appointed as Chief Executive Officer of MITIE

Other roles Ruby is an Independent Non-Executive Director of PageGroup, appointed to the Board in May 2007. She is also Chairman of Audit Committee, Member of Nomination and Remuneration Committees. PageGroup has 35 years expertise in professional services recruitment and currently employs more than 5,300 people in over 160 offices and 34 countries worldwide.

Like these companies, I’m a firm believer that businesses big and small can do more to attract talented individuals from a diverse workforce giving the UK the edge we need to compete on a global scale. After all, a company’s employees are their biggest investment – you’re not only investing in your business, but in UK plc. We need to cut through the system of informal networks, break down the barriers of university prejudice and family internships to recognise the potential out there – this means throwing our doors open to offer young people that chance to grasp opportunities. Growing talent in-house generates company loyalty like nothing else. Talent is out there for the taking – and we need to recognise our young people have more attributes than just youth on their side.

Ruby McGregor-Smith 13

11555 1pg_Feature Template 07/02/2014 15:52 Page 1

The burden of meeting demands of new pension legislation will create challenges for most, if not all employers. It is our opinion that technology, in particular HR and payroll systems, will play a major part in making auto enrolment work for most employers in Bristol. Features such as the interaction of HR and Payroll systems, a diary system for re-enrolment and the ability to flag assessment dates and salary trigger dates in the payroll system will be key features of the systems utilised. Our team of specialist financial planners at English Mutual have been providing financial advice to businesses across the region, to ease the headache of preparing for auto enrolment. What we also deliver is a technology solution which can be used by all employers, irrespective of size, to manage all workplace benefits provided for employees; valued benefits such as pensions, life assurance and private medical schemes whilst also providing all the tools required to ensure compliance with the new pension reforms being introduced in line with their anticipated staging dates. The English Mutual solution is a webbased system which does not need to be installed on a client’s computer. It is an ‘agnostic’, meaning that there is no need for an employer to change their existing pension or benefits providers; nor is there any need to change the payroll provider or process. The solution is referred to as ‘Middleware’, because it can plug into any payroll system clients may have, any pension scheme or schemes in existence, as well as other benefit programmes an employer may have or may want to have in the future.

As the technology can plug into such a wide range of systems and processes, it can both summarise and manage an entire suite of workplace benefits on one single platform. However, the real strength of bringing the management of all workplace benefits together in this way is that the systems have also been designed for employees to use; and all may have access 24/7 from any internet browsing device including smartphones. The system has been designed to enable employees to interact with it and, at specified times, to manage their own workplace benefits within the parameters set by the client. English Mutual’s specialist team of financial planners can help your company run the entire process of auto-enrolment and ensure that you comply with the new pension reforms that affect all employers. For further information on how English Mutual can solve your ‘Auto-Enrolment Headache’ call English Mutual on 0845 603 3679 and ask to speak to one of our Employee Benefit Team

Elliott Silk DipPFS Head of Employee Benefits t. +44 (0) 845 603 3675 m. +44 (0) 7956 282958

St. Bartholomew’s House, Lewins Mead, Bristol, BS1 2NH

www.englishmutual.com English Mutual Limited is an appointed representative of Sanlam Private Wealth UK Limited (which is authorised and regulated by the Financial Conduct Authority). English Mutual Limited and Sanlam Private Wealth UK Limited are both members of the Sanlam Group. Registered office: St. Bartholomew’s House, Lewins Mead, Bristol, BS1 2NH, United Kingdom. Registered in England and Wales 3879955.

MEMBER OF THE

GROUP

11529 1pg_Carford Group 07/02/2014 17:21 Page 1

NEST has an annual contribution limit of £4,500 (for the 2013/14 tax year), as well as a ban on transfers-in of members’ existing pension funds for at least the first five years of operation of the scheme, in order not to damage private sector pension providers and distort the market. Industry experts, however, maintain that the Government has missed an opportunity to boost automatic enrolment into pensions at work, after Steve Webb said restrictions on Nest, the default scheme set up by government, would remain until 2017. It means companies will eventually be freed up to choose Nest as the single scheme for all employees, in a move fiercely opposed by leading pension companies including Edinburghbased Aegon and Scottish Life.

With time rapidly running out for many employers to set up their own scheme in order to meet their Auto Enrolment obligations, it seems timely to look at the Government’s own default scheme, NEST. Any employer who has not set up a qualifying pension scheme by their staging date will be automatically enrolled in NEST, a government backed workplace pension scheme that meets the criteria of a qualifying scheme under the Pensions Act 2008, and has a public service obligation to let any employer that wishes to use it to do so when their employer duties begin. NEST has been designed for a broad range of employers and members, including those who may not have engaged with workplace pension schemes before. NEST is a trust-based, not-forprofit pension scheme, lowcost scheme. Members pay a 1.8 per cent charge on contributions plus a 0.3 per cent annual management charge (AMC). Together, the charges are broadly equivalent to a 0.5 per cent AMC, giving potential members access to the sort of low charges enjoyed by people in large occupational schemes today. It is a defined contribution scheme which means that minimum contributions are fixed, usually as a percentage of a member’s earnings. The retirement pot a member gets from a defined contribution scheme depends on how much has been contributed,

the investment return achieved and the amount of charges over time. Automatically enrolled individuals will receive minimum employer contributions in addition to their own contribution, plus tax relief if they are eligible. These minimum contributions are percentages based on a band of earnings between £5,668 and £41,450 per year (in October 2013 terms). Concerns have been expressed that workers making contributions into any scheme may have unrealistic expectations of their final entitlement. Steve Webb Pensions Minister has warned that the government scheme alone will not be enough to ensure the financial well-being of pensioners. He said “Employees on average salaries will have to save more than the amounts contributed through auto-enrolment if they want to maintain their standard of living in retirement.” He told the BBC's Today programme that the maximum contribution, equivalent to 8% of earnings, would not produce sufficient pension income to maintain an employee's standard of living in retirement, particularly those on higher salaries.

Joanne Segars, chief executive of the National Association of Pension Funds, said Nest had an important role to play in making auto-enrolment a success. She said: "There might have been a case for lifting these barriers earlier, but doing so from 2017 provides the clarity and certainty that employers, savers and the pensions market all need." She added: "Employers will be able to treat Nest like any other pension on the market, and savers will be able to pool their small pension pots into a simpler and bigger fund." But former government adviser Dr Ros Altmann said the government "seems to have bowed to industry pressure" by delaying the changes. She said: "The private pensions industry has already managed to prevent Nest from winning some of the most profitable pensions business." By 2017 most attractive employer business will have chosen other schemes. The longer the restrictions remain, the less business NEST will attract, because once employers have already chosen a scheme for their auto-enrolment duties, they will be less likely to want to move to NEST later." Steve Webb, however maintains, "With over 250,000 members already, it is clear that NEST is a success. Targeting low to moderate earners that the market has traditionally forgotten, NEST has ensured that everyone has access to quality pension provision.”

Find out more online at nestpensions.org.uk

11418 1pg_Transport Warehousing 07/02/2014 16:45 Page 1

425 Financial Solutions is a specialist telephonebased financial services company in Clifton, Bristol. The company helps businesses to maximise their income opportunities and enhance their service offering by providing valuable independent financial advice and a non-advised comparison service. Andrew Pearson, Head of Operations, explained the system, “We do this by providing our corporate clients with their own dedicated phone line to offer to their customers and staff.”

experience, with the aim being to increase consumer’s confidence that they are dealing with a professionally qualified adviser – giving them the choice of either completely independent or restricted advice and ensuring transparent adviser remuneration. 425 Financial Solutions’ challenge was to move to a new feebased charging structure and ensure that all their independent financial advisers became diploma qualified before they could offer any form of financial advice. This we have successfully achieved, bringing different areas of the business together in a new way coupled with a focus on personal staff development. Looking ahead we will continue to focus on people development, training and service. We are also creating a stronger online presence to better serve our customers’ needs enabling us to develop long-term sustainable B2B relationships and providing a solid platform for expansion.

Andrew Pearson

Jonathan Long, CEO says, “Consistent positive customer feedback evidences that we have truly embraced the changes and established new ways of working that will allow us to continue to build on our excellent customer service reputation within the industry”.

“We collect detailed management information on all aspects of the service we provide and share this with our clients at regular meetings, ensuring a strong and open working relationship. There is no charge from us for providing this service and our clients receive a share of the commission or fee charged, providing them with an additional income stream”. Services to the end user are provided through two different routes: •

•

Full independent financial advice from the whole of the market delivered by a personally appointed, diplomaqualified Independent Financial Adviser, who will guide the client through a full financial review before making recommendations specific to their needs.

We can provide your clients and staff with much needed financial advice and information and in doing so maximise your income opportunities through sharing the commission or fee earned.

The initial consultation is without charge or obligation and during this consultation they will explain the service and any future charges before proceeding further.

Our two core services are: •

Full independent financial advice

A non-advisory compare and buy service provided by an individually appointed Personal Finance Executive, who will gather the customer’s requirements, then search the market, inform them of their options and assist them in applying for the product they choose. This service is provided with no upfront charges – instead 425 Financial Solutions receives commission from the product provider.

•

A non-advisory compare & buy service

January 2013 saw the launch of the Retail Distribution Review, the most radical change to the financial services industry in living memory, from the industry regulator, The Financial Conduct Authority. At the heart of this review is the customer

Boost your income opportunities in 2014

Call us today on 0845 077 7077 Lines open 8.30am - 6pm weekdays. Calls may be recorded.

Or visit us at www.425fs.co.uk 425 Financial Solutions is a trading name of 425 Direct Ltd which is authorised and regulated by the Financial Conduct Authority.

11169 1PG_HorseWorld 17/02/2014 15:47 Page 1

The advanced technology Phoenix is most proud of is their Full HD Digital Flexographic Platemaking capabilities.

Printing Plates Limited Phoenix Printing Plates Ltd produce award winning printing plates for the Flexographic Print Industry - from design and art working through to digital proofing, repro and final plate production. Phoenix Printing Plates has consistently focussed on quality, service and affordability. Staff members, each with decades of experience, are passionate about the work to which they put their name. Whether it be a tight deadline or complex design, the highest standards are met.

As Steve Collins, the founding director, enthusiastically states, “This is what we are ultimately all about! Our factory in Bristol has recently more than doubled in size enabling us to take delivery of a second larger Nyloflex Exposer/Dryer system. As a result we are capable of lasering images measuring an incredible 80” X 50”! “The addition of an ESKO CDi Spark Computer-to-Plate suite and a Lux Laminator means we can offer High Definition digital plates using the latest advanced screening and flat-top dot technology. We are one of only two manufacturers in the country to offer this high end combination and it underlines the importance we place on product quality and development.” Since it's formation in 1992, The three present directors, Steve Collins, Nigel Hearn & Brian France have grown Phoenix Printing Plates year on year. The team now totals thirteen, the latest of whom joined in September. The factory has doubled in size and the machinery and computer systems have been continually updated to ensure the company remains a leading player in the industry. As they continue to invest in new equipment, they have recently taken delivery of yet another state-of-the-art high definition computer-to-plate system which now sits alongside their existing two, and early next year they will be taking delivery of new exposure and washout machines. Among their many accolades Phoenix Printing Plates count being the supporting Repro house to the Supreme Champions at the 2011 Flexotech Awards, as one of their greatest successes.

State-of-the-art digital technology throughout both the studio and newly expanded factory house ensure award-winning quality at every stage of the manufacturing process. From origination, design and repro, large-format and Esko/Epson proofing through to High Definition and Lux digital printing plates, Phoenix will ensure complete customer satisfaction. They proudly say, “We’ve built our reputation on it!”

For more information please telephone 01179 311 717 visit the website, www.phoenixprintingplates.com or email phoenixp.plates@btconnect.com

Alliance are a customer focused bespoke self adhesive label manufacturer, based in South Wales.

Phoenix offer a wide range of services, backed state of the art technology, whatever your requirements they will be able to help, they can use your existing artwork or create something fresh. Bring your ideas along and the experienced team at Phoenix will create stunning designs using the latest Macs and software including 4 ArtPro stations.

All at Alliance Labels are proud to be supporting Phoenix Printing Plates For more information on the company, visit our website www.alliancelabels.co.uk or give us a call on 02920 471 177

Phoenix can supply a proof in whatever format you require, pdf, Epson glossy or a full digital colour matched proof they will deliver.

11396 2pgs._HorseWorld 17/02/2014 16:33 Page 1

As Group managing Director, Tom Jones, explained, “Through experience and exceptional knowledge of thousands of manufacturers' products, Lockwell are able to offer an unbiased solution to any problem using the very best product to suit the application, and with our new Projects Division, are able to design and install solutions tailored for your needs.”

A leading light in the South West, Lockwell Electrical Distributors’ Bristol branch, under the leadership of manager, Sean Ryan, has had its most successful 5 years ever, bucking all the industry trends and is well placed to service increased demand as the construction industry burgeons. Established in 1975, Lockwell is a leading independent electrical wholesaler of electrical, maintenance, repair and overhaul products with a bias towards the industrial business sector, and offers a wide range of value added services. They sell electrical equipment as well as supplying and installing energy saving products, including Lighting, Heating, Power factor correction, Sub Metering, Panel Building, HV, LV installations.

From simple "one off" bespoke terminal boxes to fully integrated turnkey solutions, Lockwell have the answer. The business is rapidly expanding their national coverage, with a branch network numbering 19 strategically placed locations across the UK, each one fully stocked and equipped, with a fully displayed sales counter. As an integral part of Lockwell’s growth strategy the company place great value on training and apprenticeships, and are a City & Guilds and NICEIC Training Provider from their purpose designed training facility in Tewksbury.

Lockwell are there to help; for improving or updating an existing control system to providing complete Project Management services, including consultancy, design, build, programming, installation, commissioning and certification of a brand new control system, just ask Lockwell.

They are proud to be a member of the Fegime UK buying group, ensuring competitive pricing and best value for their clients, who span most sectors of industry including installation, industrial, contracting, maintenance, commercial and trade companies.

11396 2pgs._HorseWorld 17/02/2014 16:33 Page 2

Sean was put in place to make the Bristol branch successful and profitable and is very proud of his record and the prestigious companies they deal with. Winning projects at local companies including energy saving projects involving lighting, power factor correction, and ground source heating pumps for GKN Filton in conjunction with Inviron, new factory extension at Tulip Foods in Westerleigh, Aerobus, Western Power, and Ibstock Brick, Lockwell Bristol has become a force to be reckoned with.

SMARTCITY Light the cityscape with our interactive tool Use the SMARTCITY experience to access: s Best practice design advice ON HOW TO SELECT AND APPLY ENERGY EFl CIENT LIGHTING ACROSS OUTDOOR AND INDOOR APPLICATION AREAS s Detailed lighting control information SO YOU CAN ACHIEVE MAXIMUM ENERGY SAVINGS s Up-to-date suggestions AND INFORMATION ON EXISTING NEW AND COMING SOON PRODUCTS SUITABLE FOR A SPECIl C APPLICATION

His plans for the future are pretty straightforward, “To continue to grow the customer base, look for new opportunities within our sector and to provide our customers with good service, support, technical help and training.”

www.thornlighting.co.uk/smart_city

For more information please visit the website www.lockwelectric.com or ring one of the friendly team at the Bristol branch on 0117 972 1113

Energizing a world that demands more.

We provide integrated solutions that help make energy, in all its forms, more practical and

We deliver: •

Electrical solutions that use less energy, improve power reliability and make the places we live and work safer and more comfortable

•

Hydraulic and electrical solutions that enable machines to deliver more productivity without wasting power

•

accessible. With 2012 sales of $16.3 billion, Eaton has approximately 103,000 employees

Aerospace solutions that make aircraft lighter, safer and less

around the world and

costly to operate, and help airports operate more efficiently

sells products in more than 175 countries.

•

Vehicle drivetrain and powertrain solutions that deliver more power to cars, trucks and buses, while reducing fuel consumption and emissions

Discover today’s Eaton. Powering business worldwide As a global diversified power management company, we help customers worldwide manage the power needed for buildings, aircraft, trucks, cars, machinery and businesses. Eaton’s innovative technologies help customers manage electrical, hydraulic and mechanical power more reliably, efficiently, safely and sustainably.

Eaton’s electrical business Eaton is a global leader with expertise in:

Eaton is positioned through its global solutions to answer today’s most critical electrical power management challenges. With 100 years of electrical experience behind us, we’re energized by the challenge of powering up a world that demands twice as much energy as today. We’re anticipating needs, engineering products, and creating solutions to energize our markets today and in the future.

•

Power distribution and circuit protection

•

Backup power protection

•

Solutions for harsh and hazardous environments

•

Lighting and security

•

Structural solutions and wiring devices

•

Control and automation

We are dedicated to ensuring that reliable, efficient and safe power is available when it’s needed most.

•

Engineering services

Eaton.com

Eaton Electrical F10 Maynooth Business Campus Maynooth Co Kildare Tel 01 6292222

11478 3pgs_HorseWorld 10/02/2014 13:44 Page 1

AIM

Commercial Catering Equipment Services Ltd 10 Years of Reliable Service It was 10 years ago last November that three friends and work colleagues decided to start a business that focussed on exceeding their clientsâ&#x20AC;&#x2122; expectations with an honest, reliable and friendly approach. Combining technical and customer care expertise, Andy Warren, Ian James and Mike Boulton, who are all fully qualified technicians with over 30 years experience in the commercial catering sector, and many more within the gas/electrical environment, formed AIM Commercial Catering Ltd. Based in Cinderford, Aim offers a one stop commercial catering equipment solution where planned preventative maintenance contracts and service repairs tailored to suit, ensure that the clients' requirements are catered for with a focus on reducing costs. All items of commercial catering equipment can be supplied at extremely competitive prices and fully installed and commissioned to the highest standards and current regulations.

Accredited with ISO 9001 Quality Standard and ISO 14001 Environmental Standard, all their technicians are equipment trained for all major manufacturers including Rational, Lincat, Falcon, Maidaid Halcyon, Meiko, Meile, Fosters and Gram to name but a few....... During their 10 years, they have built a great customer base as one of the Directors, Ian James, acknowledges: "The business is founded on the qualities of honesty, quality workmanship and realistic pricing with integrity, and over the years, we have maintained a strong foothold in the catering repair sector. â&#x20AC;&#x153;Although our main focus was local businesses in our early years, our success has taken us into Wales, through Somerset, Oxfordshire and as far eastwards as Berkshire and Buckinghamshire. We have some major players as established clients including leading independent schools, many of the colleges in the University of Oxford and top Care Home Trusts within the Home Counties". Not a business to rest on their laurels, AIM Commercial Catering Ltd has recently joined forces with a local coffee roasting house in the Forest of Dean and a major British coffee

11478 3pgs_HorseWorld 10/02/2014 13:44 Page 2

Ian James explains: "Our quality coffee offer, Kaldi, integrates extremely well into our core business. By diversifying and expanding our offering, allied with maintaining our initial company values, we will strengthen, expand and develop our client base even further.” He went on, “Each member of our small team understands that if you love what you are doing and always put the customer first, success will evolve naturally".

combining quality, robustness and a great contemporary look – let us

A quote from a recent customer says it all, “We're really pleased with our new Fracino coffee machine from AIM. Everything was delivered and fitted on time, the guys spent plenty of time with our staff helping them get to know how to use it and the beans are fabulous….organic, fair trade and roasted locally - our customers are loving the results...........

lease purchase or just purchase...

machine manufacturer to offer a quality coffee offer based on 100% organic Arabica beans, which is Fairtrade and Soil Association accredited, and an organic hot chocolate offer to existing and new clients called Kaldi Coffee. Established 1983

Refrigeration and Air Conditioning Supplies Cold Rooms, Ice Machines, Display Equipment Refrigerated Trailer Hire New Equipment Specialists “We are proud to support AIM Catering and wish them every continued success” 24 Hour Emergency Service

Comprehensive Spares Stocked

Service & Maintenance Contracts Available

www.cvronline.co.uk

SALES & SERVICE 01453 822497 Unit 29, Stroud Business Centre, Oldends lane, Stonehouse, Gloucestershire

11478 3pgs_HorseWorld 10/02/2014 13:44 Page 3

AIM Commercial Catering Equipment Services Ltd Hay-Jen, Colliers Field, Cinderford Gloucestershire GL14 2SW For more information visit www.aimcatering.co.uk or give them a call on: 01594 822677 Email: ian.james@aimcatering.co.uk

Specialist Education Caterers within the State and Independent Sector for infant, primary, secondary and specialist schools. Fresh, healthy food for all ages, gender and religious persuasion with uncompromised quality. Committed to providing nutritionally analysed daily meals, conforming to all government and industry standards.

The only induction hob designed and manufactured in the UK

â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘

Fresh, local, in-season ingredients Nutritional analysis of meals True green credentials Effective cost control Quality and nutritious food on a daily basis True partnership with our clients

Hereâ&#x20AC;&#x2122;s Toasting Aimâ&#x20AC;&#x2122;s Success

www.inducedenergy.com

T: 01280 705900

The Kitchen and Ventilation Specialists

â&#x20AC;˘ Stainless steel extraction canopies â&#x20AC;˘ Stainless steel wall cladding and equipment â&#x20AC;˘ Air conditioning Heating & Ventilation â&#x20AC;˘ Dust and fume extract Unit 9, Wood Farm, Ufton, Leamington Spa, CV33 9PH Tel: 01926 612090 / 07970 946420 â&#x20AC;˘ Fax: 01926 613060 Web: www.stratfordventilation.com â&#x20AC;˘ Email: stratford-ventilation@hotmail.co.uk

Â&#x2021; DO YOU NEED EXPERT PENSION ADVICE? Â&#x2021; CAN WE IMPROVE YOUR INCOME IN RETIREMENT? Â&#x2021; DO YOU QUALIFY FOR ENHANCED ANNUITY RATES? Â&#x2021; NEED ADVICE ON GROUP PENSIONS / SIPPS / TRANSFERS? WE HAVE EXPERTISE TO HELP

Proud to support AIM Commercial Catering Ltd

Partners: Bill Ballinger, Tim Beal, Paul Clack White Knight Group is an independent intermediary authorised and regulated by the Financial Conduct Authority who also trade under the names of: Dean Magna Insurance and Financial Consultants, Farmer & Clark Insurance & Financial Consultants, Swambo Woollett Insurance & Financial Consultants and Newent Insurance Services. Head Office: Britannia House, High Street, Bream, Lydney, Glos. GL15 6JS Tel 01594 564444 Fax 01594 564084

! ! ! +, '

# # # "&'(' **( &'(' "&'(' *)) ))+' " # $ # #

11463 and 11388_HorseWorld 25/02/2014 20:25 Page 1

Westfield has been providing tailored packaging solutions from concept to full scale production, for over 20 years. Owned by Ian and Angie Whitfield, the company has evolved to meet customer demand, exploring new markets and embracing new technology. They developed from a base of pattern making for the GRP industry in 1989, through to manufacturing vacuum formed packaging in 1991 which now forms the majority of their business.

New to their design portfolio are chocolate moulds and they were proud to be asked to produce moulds for Sainsbury's Christmas Belgian chocolate baubles, and to be involved in the design and development of the Waitrose brand Woodland Friends 3d chocolate characters. Westfield is an environmentally responsible manufacturer and can help by careful design, and advising on the right materials for your project reducing environmental impact. So, whatever tool, packaging or materials you need, from moulds or packaging for lollipops to an air control tower in Swaziland, Westfield can help.

For more information please visit the website www.thermoform.co.uk email mail@thermoform.co.uk or telephone 07745015356

Ian Whitfield has over 30 years experience in model making and pattern making, and it is his ingenuity and experience that enable the company to provide solutions for the varied project requests from their clients. They work with some of the best known names in the UK, such as Tesco, Sainsbury’s, Morrisons, Aldi, Harrods and John Lewis, but also help small manufacturers with product development or artisan food producers to design the best packaging or moulds for their products.

INJECTION MOULDINGS LIMITED Thanks to his superstar team, Stephen Rawse never worries about Injection Mouldings’ ability to turn even the most obscure request into reality. “I have people in whom I can trust and respect to deliver consistent quality and growth,” he smiles. “They are the business’s greatest success.” But the company, based in a 24 hour state of the art operation in Gloucester Road, Staverton, has more to celebrate. Having weathered the recession with a period of growth, further expansion is expected as work has started on a building which will double the size of the already extended production facility.

“We look forward to seeing new machines being delivered and working,” says Stephen. Injection Mouldings was established by Chairman Nicholas Tee in 1994 to provide high quality moulded products in complex engineering polymers. Mouldings are supplied throughout the UK and Europe and, if required, the company can hold prearranged stock levels for customers. Putting clients first is also demonstrated by its willingness to make arrangements for customers to move their tooling to Injection Moulding Limited to make things easier for them to change moulders.

Collection & Delivery Service throughout the UK & Europe, and also dedicated deliveries to the EU

Proud to be supporting Westfield Patterns Head Office, Southway Drive, North Common, Bristol BS30 5LW Tel: +44 (0) 117 9671600 Fax: +44 (0) 117 9671700 e-mail: info@prompttransport.com

Working on products from idea to finished product, the company has more than 35 years experience of cost effective production and management techniques and is rich in business knowhow and industry experience to ensure customers’ requirements are met and exceeded. “We are proud of our facilities and we welcome visits from both potential and existing customers,” says Stephen. For further information about Injection Mouldings and its services, go to www.inmould.co.uk where you can also email an enquiry. Alternatively, telephone 01452 854077

The Slough, Studley, Warwickshire B80 7EN Tel: 01527 850525 Fax: 01527 850595 Email: info@johnsonpolymers.co.uk www.johnsonpolymers.co.uk

A full range of thermoplastics materials.

Very proud to be associated with Injection Mouldings

11545 and 11428_HorseWorld 25/02/2014 20:55 Page 1

CONTINENTAL

Always an innovator, it was the first in the South West to invest in a computerised engraving/routing machine, Continental Engravers combines traditional methods with computerised machines and signmaking equipment to produce quality lasting plaques and signs.

ENGRAVERS PRECISION LTD

Ask Robert Thomson and his Continental Engravers team what they make or engrave and you can forgive them for scratching their heads. “There’s no easy answer,” he offers. “We manufacture and engrave many different and sometimes very odd or unusual parts, objects or precision components, from simple name tags, armillary sundials, machine switch/mimic panels, to precision military equipment for the MOD and aerospace industry.” Then there are the many plaques for the Queen, plaques marking Paddington Station’s 150 years and Wrigley’s 40th anniversary, plus commemorative plaques for most of the Royal Family, VIPs, MPs, actors and sportspeople and not forgetting the company’s long association with the signage installation for NHS and private hospitals from Glasgow to Plymouth. It has also produced plaques in tribute to the firefighters lost in the 9/11 World Trade Center attacks. One is installed at the FDNY Training Centre in New York and the other at the St. Austell Fire Station in Cornwall.

“We pride ourselves in the ability to take customers’ ideas or designs and turn them into a finished engraved, routed or sign product,” says Robert.

Visit www.continentalengravers.co.uk telephone 01752 344474 or e-mail cepsigns@btinternet.com

The partners and staff of Francis Clark would like to congratulate Continental Engravers (Precision) Limited on 50 years of trading. francisclark.co.uk Plymouth: 01752 301010 Francis Clark LLP has offices at: Exeter • Plymouth • Salisbury • Taunton • Tavistock • Torquay • Truro

Over 50 years the Plymouth firm has grown from a small engraving business to a combined engraver and sign maker. Air Filter and the correct set up on the Dyno, we aim to increase power throughout the rev range. We also specialise in full servicing including valve clearances, belt services, etc at a fraction of main dealer costs but with an equal level of expertise and knowledge.” Affiliated to Bridgestone Biker’s Club, Dynomite is the south’s leading tyre specialist, with over 300 tyres in stock. Their prices are internet competitive, yet they offer a professional and personal fitting service, often “while you wait”. Its all in the name, Bournemouth based, Dynomite is the “go to” place for all things to do with performance motorcycles in the South. The Bournemouth based company was established in 1997 by Frank Harvey, who was joined in partnership by his son Matt in 2004.

With exciting new models coming on to the market all the time, high performance parts being developed and weekly tyre offers to rival anywhere in the country, the highly skilled and experienced 6 strong team at Dynomite are looking forward to an exciting future. Visit their new website, www.dynomite.co.uk or telephone on 01202 301201

BIKE TYRESTORE We are the“World Of Bike Tyres"

Frank is the driving force behind the workshops and knows all there is to know about fine tuning and setting up your bike. For optimum performance, go for Dynomite tuning with their Fuchs Rolling Road, they specialise in carburetion and fuelling set-up on both carb and fuel injected bikes, and are official suppliers of Dynojet Kits and Power Commanders and K&N Air Filters. Frank said, “Our stage one tune is extremely popular with road riders. With an end can fitted, the addition of a Dynojet Kit, a K&N

We are the UK's leading supplier of motorcycle and scooter tyres to the trade, acknowledged providers of the "Best Trade Service" available anywhere in the motorcycle industry, and that's official! For technical information, help and support, call us any time freephone 0800 281413 or email sales@biketyrestore.com

www.worldofbiketyres.com

“We are proud to suppport Dynomite Performance Motorcycles and we wish them all the best for the future!

32484 1pg_Transport Warehousing 31/01/2014 17:31 Page 1

Changes & within the

Challenges

Haulage Industry You would think that the last 30 years, which have seen the biggest employment sectors move abroad, would have put the brakes on our haulage industry. The coal mining, metal bashing and car building of the 1970s, as well as some of the lighter manufacturing, may have been exported to Eastern Europe or Asia, but such developments have proved to be anything but the death knell for businesses which move goods from one part of the country to another. In fact, it’s been all hands to the steering wheel as the nation’s demand for cheaper consumer goods, such as DVDs, clothes and cameras, rocketed. Getting them from their arrival point, the ports, to depot and on to shops has seen the haulage business hold its own in the changing UK economy.That’s not to gloss over the challenges it’s encountered upon the way, the most recent of course being economic global recession. Today’s operators now have to take into account rocketing petrol prices and rising fuel duty - accounting for about 25% of their running costs - the need to keep abreast of a highly regulated industry and the threat of new road tolls and charges across the country. Clearly it’s not a truckbed of roses but, even in the face of continuing competition from eastern Europe, the UK road haulage industry is carrying more than 80% of all domestic freight, says the Road Haulage Association (RHA).

Roughly two-thirds of this is carried by 'hire or reward' operators - 'third party' businesses which transport other companies' products around the country - the rest are corporates big enough to run their own logistics and freight divisions. The haulage industry comprises about 52,000 businesses, operating around 425,000 vehicles with more than 3.5 tonnes gross vehicle weight. There are approximately 104,000 holders of operating licences. There are a few sector ‘giants’, but haulage tends to be a sector for the smaller operator with 87% of businesses having only five or fewer vehicles, according to the RHA. Motoring through three decades of economic transformation has also meant change on a technological scale probably unimagined by many. Today’s haulage firm can follow its vehicles’ progress on a computer screen, knowing its exact location in any part of the world, thanks to GPS devices. Other technology can give insights into how a vehicle’s driven, which can lead to cost savings on fuel and insurance premiums while mapping software and sat nav can help the drivers reach destinations often via the fastest route. Even cameras are being applied to dashboards to help reduce insurance costs and protect drivers from fraudulent claims. Some companies have found their slowmoving vehicles to be deliberately targeted by other drivers crashing into the back.

But there’s one further development to be documented from the last 30 years. Remember that advert with the hunky lorry driver manfully stretching for the chunky chap-sized chocolate? Today, it’s more likely a woman who’s reaching from behind the wheel for that bruising bar. Of the transport and logistics sector’s 2.2 million workforce, 25% are women, while the number holding senior positions has grown to a substantial figure. There’s also an increasing amount of female managers, drivers, engineers, transport office and staff in all disciplines. The image of truck operation as a man’s world is long gone and the drive is on to attract even more women to the industry. Chairman of the Freight Logistics Industry Image Group Geoff Dossetter says: “The list of political and public appointments relating to transport and logistics and held by women, together with the growing numbers of senior operating managers, should help to dispel the long out-of-date concept of our industry as a ‘men-only’ world.” Group member Kate Gibbs from the RHA adds: “The achievement of so many women should act as an encouragement to all. Logistics is an equal-opportunity sector and the sky is the limit for talented and enthusiastic women.” Women’s successes within the industry are celebrated still further with the Freight Transport Association’s (FTA) Everywoman Transport and Logistics Awards 2014. Held on May 13, they are now in their seventh year. FTA Chief Executive, Theo de Pencier says: “The key for the freight and transport industry is to access a wider talent pool so it can meet its need for good quality staff in whichever role it needs to fill. We have to reach out to all parts of the community and, in particular, to women, to recruit and retain the best and to enable all of our organisations and businesses to flourish.”

11503 2pg 2_HorseWorld 25/02/2014 21:37 Page 1

Why you should support your local independent garage this winter Off the back of Small Business Saturday which took place on December 10, countrywide independent garage scheme Trust My Garage is urging local businesses to add their local independent garage to their supplier lists.

labour cost is slightly over £40 for independent garages, much less than the recent Warranty Direct Annual Labour Rates survey demonstrated for franchise garages; a national average of £75.

Just as Small Business Saturday voiced the message to buy local and support your nearest independent businesses, independent garages can also offer a great service to surrounding businesses as a key link in the local community.

Quality of work Although independent garages cost a significant amount less than main dealers there is no compromise on the level of expertise and parts. All Trust My Garage members have access to the same level of technical information and quality parts. Training is also no different and most independent garages train their staff to the same levels as main dealers.

There are a number of reasons why motorists should get their car serviced at their local independent garage, rather than a main dealership. It’s a common misconception that a service at an independent garage will void the warranty on a vehicle, but EU law now states that drivers are no longer legally required to go to an authorised dealership for quality service and repair work. Taking your brand new car to an independent garage will not invalidate your warranty as long as the garage services the vehicle according to the manufacturer’s schedule using parts which are of “equivalent quality”.

Price The Independent Garage Association recently polled over 2,000 of its members on their labour rates and concluded that independent garages ‘continue to offer motorists the very best value for money.’ Figures from the poll show that the average

No car is a challenge Trust My Garage members are specialists in all makes and models and work to very high standards continuing to achieve key industry standards set by Trust My Garage.

11503 2pg 2_HorseWorld 25/02/2014 21:37 Page 2

A more personal service

For more information visit

Independent garages are renowned for their customer service and their customer retention levels. The only way they can succeed is if they leave motorists feeling satisfied once having work done on their car, so they’ll often go that extra mile that main dealers can’t.

3ERVICING

#AMBELTS

'EARBOXES s #LUTCHES s

GR Auto Services Ltd 24 - 27 North Road, Yate, Bristol, BS37 7PA MEMBER OF THE TRUST MY GARAGE SCHEME MOT CARS & VANS s ENGINE $)!'./34)#3 s 3%26)#).' s 7).4%2 #(%#+3

s #!-"%,43 s 7%,$).' s "2!+%3 s %8(!5343

www.grautoservices.co.uk

Engines s FAUlT DiAgnosTics

Recovery s MOT’s s Welding s

www.trustmygarage.co.uk

01454 320196

How do I support my local Trust My Garage Member? To support your nearest Trust My Garage member and take advantage of quality service at an affordable price, simply log onto www.trustmygarage.co.uk and type in your postcode to see a list of Trust My Garage members in your area. Members of Trust My Garage are true professionals – local independent businesses which are part of your community. Trust My Garage is the truly independent scheme for independent garages.

SF Tebby & Son The Family Garage, Since 1971 Part of the Trust My Garage Scheme Tel: 0117 973 0055 info@sftebbyandson.co.uk

FAIR TRADES

APPROVED

www.sftebbyandson.co.uk .

SF Tebby & Son, 2–5 Highland Square Blackboy Hill, Clifton, Bristol BS8 2YB

About Trust My Garage TRUST MY GARAGE (TMG) is a scheme developed for independent garages by the Independent Garage Association (IGA) to recognise the high standards of independent garages throughout the UK.

55A STOKE HILL, STOKE BISHOP (ENTRANCE: OLD SNEED ROAD) www.stokebishopgarage.co.uk stokebishopgarage@live.co.uk TEL: 0117 968 1041

STOKE BISHOP GARAGE

Over 30 years of quality car expertise Bristol’s leading independent Audi, Seat, Skoda and VW specialist with over 30 years experience

Proud to be part of the Trust My Garage Scheme

A proud member of the Trust My Garage Scheme 3 Elm Road, Horfield, Bristol BS7 8RJ www.pcmotors.co.uk - 0117 9424746 - pcmotors@btconnect.com

11435 and 11424_HorseWorld 25/02/2014 19:42 Page 1

Filton Central Garage

Filton Central Garage takes pride in making sure that, “Whatever you need from a garage - servicing, tyres, repairs or an MOT - we can provide it all and can cater for all makes and models as well as car derived vans”.

Their bodyshop is equipped to deal with all aspects of body repairs and respraying from a minor scratch to a major bump and their Autoshop carries a wide range of accessories. They say “When you bring your car to us we will ensure that both you and your car receive the very best attention and treatment.”

If you have any problems with your vehicle then get in touch, by telephoning 0117 969 2428 or visit www.filton-central.co.uk

They are a family-owned business and have been providing a first class friendly service for over 60 years. It is a testament to their commitment to customer care that they are a member of the Motor Codes scheme for service and repair.

Find us on...

The scheme was developed by the industry as a means of recognising quality within the industry and promoting peace of mind for motorists. It helps motorists identify responsible garages and offers a structured advice and complaints procedure promoting good customer service. Their workshop is fully equipped with the most up to date equipment and while still dealing with all makes and models, have invested in Autologic diagnostic equipment for VAG group of cars (Seat Audi Skoda and Volkswagen) and the PSA group (Peugeot Citroen Renault) ranges.

MOT

SERVICING

ENGINE DIAGNOSTICS

AIR CON

BODYSHOP

REPAIRS

EXHAUSTS

TYRES

We believe it is important to take the time to listen to the customer who brings their car or van in to us. They need to talk to a technician who is willing to go out with them for a test drive, and will take the time to get to the root of a problem, especially if it is something hard to locate, such as an intermittent noise. Communication really is the key.” J W Goddard strives to bring every customer the highest quality of service at a competitive price to ensure that satisfaction is guaranteed. To fix any problems with your car, contact J W Goddard, on 01452 226877.

RMI Proudly boasting an unrivalled wealth of expertise in repairing cars, JW Goddard has been repairing cars in the Painswick area for over 100 years. These days the company is run by Robert Goddard, who represents the fourth generation of the Goddard family to be involved in the business. The company offers a complete range of garage services no matter which make of car or light commercial vehicle you own; from installing and repairing the air conditioning in your car, to replacing your exhaust, when it comes to your vehicle, there is nothing they can’t or won’t do to have it up and running as soon as possible. Robert says: “We have been members of the Retail Motor Industry Federation (RMI) for nearly 100 years, and although we move with the times, one thing has not changed over the years.

OU with a k

11399 1pg_HorseWorld 12/02/2014 16:05 Page 1

One Stop Car Care Bedminster Road Garage has been established for more than 55 years. They are a small friendly garage that prides itself on offering a personal friendly service. Rob, Brad, John and Ben are all fully qualified mechanics that between them have more than 65 years mechanical experience and are happy to pass their skills on to their apprentice. The team pride themselves on getting to know all their customers personally.

Need some help; give them a ring, one of the friend ly knowledgeable tea m will be happy to help . 0117 966 3507 or visit the new website, www.bedminster-ro

ad-garage.co.uk

It is this customer focussed approach has led to a solid base of longstanding customers and referral business. Bedminster Road Garage is a MOT station that also services and repairs all makes and models of vehicles from Austins to Audis and minis to minibuses; from 1950 to 2010 or even earlier, petrol and diesel up to 3500kg They specialize in Volkswagen, Seat, Skoda and Audi which are all serviced to manufactured standards. Main agent parts can be fitted at customer request. In short, their services include Diagnostics for all makes and models, MOT (group 4) and repairs - by appointment only, Repairs, Welding, and Tuning and warranty work and fleet repairs.

Servicing - any vehicle up 3500kg, Interim services include oil and filter change full safety check and brake check. Switch off any service lights that are on. Full service includes oil and filter change. Fit new air filter, fuel filter, spark plugs. Carry out full safety check and brake check. Diagnostic check and reset service lights. If any extra work is found to be necessary, the customer will be advised before discussing the problem with the customer and advising on the probable cost.

We are proud to support Bedminster Road Garage and wish them all the best for the future

APD Bristol 18 Whitehouse St, Bedminster, Bristol BS3 4AY Tel: 0117 963 1649

10675 1pg_HorseWorld 01/02/2014 15:14 Page 1

trans plant mastertrain

Being top of the class means keeping abreast of all industry requirements and Trans Plant Mastertrain does that with ease. With the arrival of a new European Directive requiring all lorry drivers to complete 35 hours of Driver CPC training before September 2014, it’s already delivering this not only at the training centre, but taking it to clients’ premises. “At £50, plus VAT and a download fee, this is excellent value for money,” says Geoff. Looking ahead to 2013, the company is increasing its fleet of vehicles so it can provide training on lorries up to 7.5t (C1 & C1E category) and it is now offering employers a free visit from Director Martyn Goldsworthy to discuss their needs and support in creating a Training Needs Analysis.

Forklift operators keep on trucking, lorry drivers keep on the road and mobile crane operatives remain on the move, thanks to Trans Plant Mastertrain. Those behind assorted wheels are not the only ones who hone their skills or learn new ones at the specialist Exeter site of this leading provider of industrial and commercial training. A whole host of disciplines and sectors are covered by the independently owned company which started out 20 years ago providing lorry driver and forklift truck training but now handles plant and machinery training, mainly for the construction and agricultural industries. Subjects covered include: • Car and trailer training • All types of Lorry training • Forklift Truck training • Driver CPC courses • Mobile crane training • Appointed person and lift supervisor courses

• •

CIEH Health & Safety Apprenticeships in Driving Goods Vehicles with free lorry licences to candidates under 19.

All are delivered at Transplant Mastertrain’s centre in Marsh Barton, near Exeter, which features air-conditioned classrooms, a conference room, a purpose-built forklift truck area, a unique and vast off-road flat Tarmac lorry reversing/training area along with an on-site restaurant, reception area and waiting rooms along with ample free parking. Whether they’re private individuals employers or employees, trainees from across the country flock to learn at this impressive facility. For those coming a long way, the company can provide details of nearby reasonably priced accommodation. Such is its flexibility, however, that should customers prefer training be delivered on their own sites, Trans Plant Mastertrain is happy to oblige. “We understand the needs, desires and expectations of customers, giving you information, advice, guidance and all the support needed from booking a course to completion” says managing director Geoff Fox. “Our 14 staff provide a quality service and always aim is to provide a service meeting and excelling individuals and employers’ expectations.”

Good news indeed in light of the long-lasting economic gloom. Geoff and his team have had their own challenges, however, he’s grateful for the level of support the company has received over the years, not only from existing customers but suppliers and, by being flexible has also been able to open a door to new business opportunities. “We understand that times are hard for some individuals and so allow clients to make six monthly payments for courses,” he says. “We have also seen success by partnering with local colleges to offer funded programmes so employed people under 19 can obtain their lorry licence for free or partially funded training for candidates over that age by completing an Apprenticeship in Driving Goods Vehicles.” For further information about the full range of courses from Trans Plant Mastertrain, please go to

ww.transplantmastertrain.co.uk Alternatively contact 0800 3280227/01392 426242 or email transplantltd.btconnect.com

11524 QPD_HorseWorld 06/02/2014 12:01 Page 1

It was recently recognised by Romanian Prime Minister, Victor Ponta, who attended the launch of four multifunction vessels whose main engines, diesel generators, shafts and propellers were supplied by WaterMota. THE winds of change are blowing through Devonshire’s WaterMota - the sign of full blown success. The 15 employee distributor for marine and industrial engines, gearboxes and generators, has charted a course for the growing wind farm market, helping to keep busy crew transfer vessels shipshape and moving. Yarmouth Rose

It’s also continuing its work with tug boats, recently supplying a second pair of twin Doosan 4V222TIH engines for a tug built by Macduff Shipyards for a Belfast owner, while its Romanian business is sailing full ahead. With five years’ continued growth in its busy wake, WaterMota is set to keep surfing the wave of success throughout 2014, continuing to expand into the industrial market with supply and support. The ability to embrace change has always served the business, which is based on the Heathfield Industrial Estate near Newton Abbot, well. Launched in 1911, WaterMota is one of the country’s oldest established marine engineering companies and in the 1960s and ’70s, converted Ford automotive engines. However, the last few years have seen it transform into a sought after distributor, concentrating on engines such as Doosan for commercial craft and industrial applications.

Whether here or abroad, Mike puts the steady growth in turnover down to selling high quality products at realistic prices. “Our products are very well liked and accepted,” he says. “We have the experience and expertise to ensure any marine installation is a success. “Apart from the products we manufacture and represent, we offer the marine industry experience and expertise, gained from more than a century of serving this market.”

For information, go to www.watermota.co.uk or email info@watermota.co.uk Alternatively, telephone 01626 830910

Call: 07900 913099

Team One Engineering

24/7

Diesel & gas engine 1 maintenance & overhaul Marine & Industrial applications Mechanical Services to OEM standards Generator supply & installation services Component overhaul Spare parts supply

Team One engineering are proud to be associated with Watermota and their range of excellent products and wish them every success for the future.

Morgan 200

Today its offerings include a wide range of industrial radiator cooled and marine heat exchanger/keel cooled propulsion and auxiliary engines, reversing gearboxes, generating sets, custom built power packs, sea water pumps, steering systems, bow and stern thrusters and most engine room installation fittings. The company is the exclusive distributor and stockist for Craftsman Marine, Doosan Infracore, D-I Industrial Co, Hyundai SeasAll, JMP Corporation and holds an agreement with AZCUE.

Protecting You and Your Business

“We represent, as an exclusive distributor, many of the world’s leading manufacturers of marine equipment,” says MD Mike Beacham. “The commercial and workboat markets remain key but we’ve also moved back into the leisure market.” It was Mike who transformed WaterMota from a manufacturing business to successful distributor after taking the helm in 1994. “Times were changing – an increased demand for more efficient engines was clear and after seeing the Daewoo range, (now Doosan), I visited the firm in South Korea to become its UK distributor and haven’t looked back,” he says. In 2008 following a sales visit to Romania, Mike set up WaterMota Romania, which now commands a €1.25m turnover and is the Bulgaria and Romania diesel engine representative for Mitsubishi Heavy Industries, Doosan, Fischer Panda, Lister Petter, Hyundai SeasAll, Craftsman Marine, FNM and Baudouin.

From the initial review of your business to ensuring you are sufficiently covered, our claims team will be there for you should the unthinkable happen. We will manage your claim professionally and efficiently protecting your interests throughout. Bespoke insurance and ¿nancial solutions Fully managed claims service Dedicated teams for business and personal needs Top 100 Independent Broker in the UK

To arrange a review of your insurance call us on: Exeter and Torquay. Authorised and regulated by the Financial Conduct Authority.

01392 880000 www.paveygroup.co.uk Insurance & Financial Services

11468 and 11448_HorseWorld 25/02/2014 20:06 Page 1

prestigious client base also includes hotels, hospitals, student accommodation and schools, private sector, councils, housing associations, high street stores and many more. From sports halls, to offices, from galleries to washrooms, from restaurants to nurseries, Puma Floors have covered them all, be it vinyl, laminate, carpet or superb wooden floors, whatever the customer requires.

Cardiff based, Puma Floors is a well established flooring contractor that was founded in 2001, and provides specialist flooring work throughout the whole of Wales and the rest of the UK. Over the intervening twelve years the company has grown substantially, and has become known for its reliable and conscientious service. Puma Floors' operatives are CSCS trained, highly experienced and skilled in all types of flooring. Their first rate team of floor layers have all the capabilities necessary to carry out the requirements of any contract the company undertakes. They are SAFE Contractor approved and are competent in all aspects of the Health & Safety legislation required in the Construction Industry. Much of the company’s work is for the construction industry, supplying and laying materials to that sector across the country, but its

Puma Floors are proud to be confident in their ability as a company to meet the demands and expectations of their expanding client base. Contact the company on 02920 473003, to discuss your requirements with one of the professional team who will be happy to help, or visit the new website www.pumafloors.co.uk

Flooring Accessories are proud of our association with Puma Floors and wish them continued success. Flooring Accessories provide a service covering an extensive range of Contract & Domestic products to the trade in South Wales & The West Country. We supply Altro, Ardex, Balterio, Ball & Young, Balta, Beauflor, Bostik, F Ball, Gradus, Gerflor, H R Johnson, JHS, Karndean, Kingsmead, Mapei, Norcros, Lano, Polyflor, Quantum, Tarkett, Tomkinson, Tremco, Unilin, Uzin and many more manufacturers.

Cardiff Branch Units 3,6,7,8 St Catherines park, Pengam Road, Tremorfa, Cardiff, CF24 2TY Tel: 029 2047 3443 Fax: 029 2046 2619 Email: sales@flooringaccessories.uk.com

advice. James is a super front-man. Checking out local competition, you were head and shoulders above the rest and we weren’t disappointed! We strongly recommend you - A great result! “

Green Man S TO V E S Make a start on a warmer greener you We all enjoy the magic of a real fire, but as we also consider the environment, it is not just romance but practicality that is seeing homeowners throughout the Gloucestershire and Hereford areas warming their hands and hearts at the wood burning and solid fuel stoves at Green Man Stoves. Green Man Stoves are a long standing local family run business passionate about high quality, good value and friendly service. They say “We will do almost anything (legal) to keep our customers happy”.

The friendly knowledgeable team in the showrooms will be happy to welcome you and talk through your stove hopes and dreams. Give them a ring on 01453 753485 (Stroud) or 01989 218328 (Ross) or visit the website www.greenmanstoves.co.uk

The company are primarily suppliers and installers of wood burning and solid fuel stoves, but they also line or rebuild chimneys and renovate or reinstate fireplaces. They also sell stoves on a supply only basis, and keep a good stock of spare parts, fireside accessories and stove consumables in each of their showrooms. They stock UKHeatlogs and are stockists of the original and best Caframo Ecofans. Based in Stroud and Ross-on-Wye. In November 2013 Mr BG of Rosson-Wye said “Green Man Stoves were quick, efficient, polite and tidy with a good sense of humour. We love our stove and appreciated that you didn't do the 'hard sell', you clearly know about the subject. We had good value, service and sound

y t r e h Doc rs!

e v i l e dcompletceapability ey

chimn

Docherty Group 15/16 Colthrop Business Park Colthrop Lane, Thatcham, Berkshire, RG19 4NB T: 01635 292400 F: 01635 201737 E: sales@docherty.co.uk

www.docherty.co.uk Specialist distributor of

& renewable appliances

32378 1 pg_Transport Warehousing 26/11/2013 09:55 Page 1

Positive News for the UK’s Construction Sector The UK’s construction industry is firing on all cylinders and is no longer the weakest link in the economy.

The new findings couldn’t be better for the construction industry which accounts for about 6.3% of the economy and has struggled for some time.

That’s the upbeat view of two senior figures following the latest sector survey which has recorded the fastest rise in output since 2007.

Schemes such as the Government’s Help to Buy, to support people looking to buy their first home and to spur construction of new properties, are being viewed as having some effect.

That’s not all. The Markit/CIPS UK Construction Purchasing Managers’ Index has also registered the sharpest rise in residential construction in more than a decade and business outlook optimism at its highest since 2010. It’s not the only survey showing the upturn. The Office for National Statistics (ONS) noted in August that construction output was up 4% on the year, the strongest annual increase since December 2011 while the National House Building Council (NHBC) reported a 25% increase in new home registrations for 2013 up to August. Tim Moore, Senior Economist at global financial information services company Markit, and author of the September report, says the third quarter of 2013 ended with output growth riding high amid greater spending on infrastructure projects and resurgent house building activity. “The reversal in fortunes has spanned commercial, residential and public sector construction projects,” he adds. “Builders are confident that a tide of new tender opportunities will continue to lift the construction sector, supported by improved development funding conditions and better underlying economic conditions. “The September survey suggests that constructors are beginning to react with confidence to the more positive landscape, as job creation and input buying both rose at robust rates over the month.” Commercial Director Richard Tamayo comments: "Our statistics continued the pattern we saw over the course of the year, with registration figures showing a noticeable improvement on recent years.”

The Construction Products Association is also forecasting construction output growth of 2.2% in 2014 and 4.5% in 2015, but at the same time is warning about the prospects of sustained growth because of what it describes as low activity in the infrastructure sector. Economics Director, Noble Francis warns. “We predict that construction’s recovery will be led primarily by private housing in the short-term, but will only be sustained in the long-term with broader growth from other sectors and most notably the vital infrastructure sector, where government announcements will need to translate into real activity on the ground." The Royal Institution of Chartered Surveyors (RICS) says its members are forecasting a sharp acceleration in business activity over the next 12 months and there’s a greater expectation of more jobs. However, the improving picture for employment is already being reflected in a jump in reported skill shortages, highlighting the potential for capacity issues. Simon Rubinsohn, RICS Chief Economist, comments: “It is particularly concerning that we’re already receiving reports of some skill shortages as well as capacity constraints for building materials such as bricks.”

There could be help on this front from the Construction Industry Training Board (CITB) which has announced an initiative as part of its efforts to get the industry training and back into growth. Its Training Committee – with members drawn from across the industry - has agreed to provide an exceptional training grant of £15m to reward employers, and make an extra £15m available to encourage them to train within the 2013/14 Grants Scheme. David Noble, Chief Executive Officer at the Chartered Institute of Purchasing & Supply, says the new figures show the construction sector is firing on all cylinders. “In September, growth in UK house building hit heights not seen for 10 years and was supported by a solid acceleration in business from commercial construction, whilst growth in civil engineering remains well above the long run average. Confidence is now at its strongest in almost three and a half years. “Having been in the doldrums for so long, builders are using this renewal as a platform to invest, with employment seeing the most dramatic upturn in close to six years. “Inevitably, purchasing levels have also increased, but the adverse effect of this is increased pressure on suppliers to meet growing levels of demand, to the extent that their performance deteriorated at the fastest rate for 16 years. “These pressures, along with increased cost burdens have the potential to act as a brake on the sector, but should not overshadow the overwhelmingly positive picture for UK construction.”

11362 2pgs_HorseWorld 17/02/2014 16:16 Page 1

contemporary. They agree with SPAB and English Heritage, that this is the best way to leave a clear story, showing the existing parts of the building and later interventions and additions. The practice has recently completed two very significant and interesting houses, Dor Lewern, at Sennen Cove and Treleigh, at St Ives, are contemporary in style and utilise passive design techniques and/or latest technologies to achieve very low carbon footprints and in turn running costs.

Studiowest Architects founded in 2011, are a small practice based in St Just Cornwall, with a special interest in low energy contemporary design. They are recognised for producing, challenging environmentally sustainable architecture, and provide the highest quality of design solutions for all types and scale of projects. Although the majority of their work is for private houses â&#x20AC;&#x201C; new builds, extensions or alterations, they also work on larger developments, commercial apartments, and affordable housing projects, having extensive experience with both traditional and contemporary buildings.

Dor Lewern

Dor Lewern is a large 4 en-suite bedroomed, private house designed to make the most of the stunning views over Sennen Cove. The building is a timber frame with high levels of insulation and air-tightness. Windows and doors are triple glazed. Electricity consumption is offset by a rooftop solar pv array. An air source heat pump and solar thermal panels provide heating and the domestic hot water. The challenge of this design was to harness passive solar gain through glazing from the rear (south) elevation, while the views out to sea were on the north. This was achieved by a mechanical ventilation

A New Solution, A New Way To Build

On Site Framing are proud to support Studio West Architects and wish them all the very best of luck for the future. They offer a full architectural service and hold conservation accreditation which allows them to work on listed buildings, which they strive to repair using traditional techniques. Any new elements added to period buildings are kept very clearly new and

Web: www.onsiteframing.co.uk Tel: 01872 260327 Email: dan@onsiteframing.co.uk

11362 2pgs_HorseWorld 17/02/2014 16:17 Page 2

heat recovery system circulating the warm air from a large glazed ‘up and over’ window/roof light over the voided space of the entrance hall.

building. When the sun shines the warm air in highly glazed rooms is then used to maintain the pool temperature. The company is expanding and has recently been joined by a new young Architect - Jacob Down who is working from their new small office in St Ives. For more information please visit the website www.studiowestarchitects.co.uk or telephone 01736 788892 or 07801 047837 to arrange an initial informal discussion.

Treleigh’s design, with its integrated solar roof produces more electricity than it consumes. An air source heat pump provides the main heating, backed up by a gas boiler for extreme weather. The heavily insulated walls have been constructed using Durisol ICF blocks which have a high thermal mass enabling the building to store heat. High levels of Insulation, triple glazed windows and doors and a mechanical ventilation heat recovery system combine to heat or cool the house. The swimming pool is maintained at a constant and comfortable temperature and acts as a heat store for the entire building, the warm air from this room once extracted and ‘de-condensed’, moves around the

Rawlinson the cornish builders www.thecornishbuilders.co.uk

Trevennack Rosudgeon Cornwall TR20 9PA Tel: 07967 619069

Brannan & Son Building & Maintenance

Proud to be supporting Studio West Architects 01637 871416 | info@brannanandson.co.uk | www.brannanandson.co.uk Unit 5c,Treloggan Industrial Estate, Newquay, Cornwall TR7 2QA

Treleigh, St Ives 35

11486 and 11441_HorseWorld 25/02/2014 19:54 Page 1

When faced with an unusual situation you can rest assured, we’ve encountered it before and can source the right people and materials to overcome it. We also have extensive experience working alongside architects, the planning authorities and have good relationships with local and national suppliers.

Based in the heart of the Cotswolds, Howard Architectural are a full service construction consultancy. Servicing Cheltenham and the surrounding counties we offer a range of services including a complete Project Management service or an all-encompassing Contract Management service to suit. Specialising in period and listed buildings we appreciate that no two jobs are the same and develop a clear understanding with our clients, by setting realistic expectations.

This allows us to work to strict budgets helping us clearly communicate what can and cannot be achieved during a project, ultimately bringing projects in on time and to budget. Whatever your requirements you can rest assured our proven project management methodology ensures we will make the right decisions at the right times. For further information or to arrange an initial consultation, please visit the website on www.howardarchitectural.com or telephone 01242 222250

carltonsmith

Marking 30 years of high quality joinery!

Proud supporters of Howard Architectural Services Station Approach, Station Road, Pershore Worcestershire WR10 2DB Tel: 01386 555 770

Cottage at Hampnett

Email: info@carltonsmith.co.uk Web: www.carltonsmith.co.uk

With over thirty years experience in the industry, we have the knowledge to ensure that hidden costs are avoided from the start. With our extensive list of industry contacts we only use specialist sub-contractors that meet our impeccable standards for delivering quality, reliability and service. The collaborative approach allows clients to benefit from a vast range of skills, experience and expertise available locally, specific to their individual requirements and tailored to the nature of the project, resulting in an economical and efficient design solution, complimenting existing structures and the context and setting of the site. The practice undertakes in the region of 100 commissions each year and is underpinned by many repeat clients, recommendation from contractors and other industry professionals in the district. Offering 30 years of architectural experience, combined with a flexible and client centred approach, Alex P Gath is celebrating 15 years in practice at his own studio in the South Hams.

For more information please visit the website www.apg-design.co.uk or feel welcome to contact me on 01548 858803 to see how we can help.

Careful to maintain local character and using distinctive local materials wherever appropriate, he brings a collaborative approach to all commissions, from design to completion. For example, recently securing SAM consent from English Heritage for the conversion of a local barn to unique holiday accommodation. Alex P Gath Ltd provides an extensive range of services including “one off” consultations, the preparation and submission of drawings online for Planning, Listed Building, Scheduled Ancient Monument, Building Regulation applications. Specialist 3D “sketch up” models, topographical, ecological ground condition surveys and landscape impact assessments where required are undertaken by expert consultants. The use of CAD ensures that the practice generates high quality information, utilising the latest Graphite software to generate crisp, professional detailed drawings in a style appropriate for sensitive and sympathetic design.

PAULCARPENTERASSOCIATES Consulting Civil & Structural Engineers We are always pleased to work alongside Alex on his interesting projects, where our sympathetic and pragmatic approach to understanding structural issues in old buildings compliments Alex’s innovative and well considered designs. web: www.paulcarpenterassociates.com e-mail: pca@paulcarpenterassociates.com EXETER

KINGSBRIDGE

LONDON

32485 1pg_Transport Warehousing 31/01/2014 17:53 Page 1

Building for the Over There’s a massive market out there for new homes - and we’re not talking about first-time buyers. Retired people form the country’s fastest growing demographic group and with them comes a new demand for a particular type of housing. Unfortunately, the UK’s housing shortfall includes a big gap in future housing provision for older people. With the number of over 60s set to reach 20 million by the 2030s, there are calls for action to be taken now over ‘woefully inadequate’ provision. A survey last autumn by think tank Demos, supported by the Home Builders Federation, found that while 3.5 million people aged over 60 were interested in buying a retirement home, just 100,000 were for sale. If all those who wanted to were all able to move, more than three million homes would be freed onto the housing market, the study said. Calls for action were made again recently by trade association, ARCO (the Associated Retirement Community Operators), which represents more than 50% of the UK retirement community market.

50s

ARCO wants to see 5% of older people living in retirement communities by 2030 and has called on planning departments to adopt a more consistent and positive approach to dealing with applications for specialist housing for older people. However it gave a cool reception to Labour’s proposals, announced at the end of 2013, to force councils and developers to release land for 200,000 new homes each year by 2020. Executive director Michael Voges commented that the plans were ‘welcome policy’ to kickstart a major round of house building but added: “As the Care Bill is being debated in Parliament and the over 60s are due to hit 20 million by 2031, all three political parties are missing a trick by continuing to address housing for first time buyers.” ARCO has called for a suspension of stamp duty on purchases of properties in retirement communities, as well as an increase in Homes and Communities Agency funding for the construction of specialist retirement properties. Demos added weight to calls for action after its report found that 33% of over 60s wanted to downsize if suitable retirement homes were available and urged the Government to get behind the drive for more retirement properties. A request for councils to encourage the construction of more bungalows for older people was not enough, said Demos, pointing out that the buildings were often too far from amenities and didn’t provide the facilities and support needed by many.

Chairman Jon Gooding said: “To keep pace with the demand for good homes for older people we must push for more growth in specialist housing options that enable them to lead active and fulfilled lives for as long as possible.”

In its Top of the Ladder report, Demos maintains that helping older people move to more suitable homes would breathe new life into the housing market, including the lower end where many would-be firsttime buyers struggle because of soaring prices.

The report adds that releasing the equity held by older people could ease the poverty and financial problems many face, which would increase their spending power and boost the economy. However the Government isn’t ignoring the situation. Although its housing strategy, published last November, was hailed as benefitting first-time buyers and young families, it did include measures to address the housing crisis at the other end of the age spectrum. And it’s here where there is real potential, not just because the physical reality of the growing number of retired people. Increasingly this is a demographic that places more and more of a positive emphasis on the need for security, socialising opportunities and convenience. This has been recognised by property specialists for a while, not least Knight Frank who, in a a previous housing retirement report noted: "There are many options, but there is a real opportunity for purpose-built retirement housing, especially the retirement village concept, as long as developers get it right. “The over 60s live longer, healthier and more active lives and has a dramatic impact on their requirements. “Design must acknowledge that their social habits reflect those of the wider population in that their social networks are spread across the country – with the consequent need to accommodate visitors. “Also many still work; such as part-time consultancy based at home, and therefore require extra space. “In Australia, Scandinavia, the US and New Zealand, retirement villages have been popular for decades but there are still relatively few in the UK. “As the concept becomes better understood, it can only imply strong prospects for growth.”

11547 1PG_HorseWorld 03/02/2014 16:50 Page 1

2012 Paul recognised the demand for solar panels in Northern Ireland, and opened an office on the other side of the Irish Sea.

PPAUL A UL O O’B O’BRIEN R I E N SOLAR SOLAR INSTALLATIONS INSTALLATIONS Businesses seeking to gain control of rising heating costs are looking at ever more creative ways to manage their energy consumption and expenditure and are realising that solar power can be the answer.

The firm has been responsible for installing more solar panels in Bristol than any other firm operating in the sector, and at the same time saw a surge in demand for loft and cavity installation, with people becoming more cost conscious when it came to electricity bills. The company continues to grow and is proud to have secured employment for around 100 people spread across England, Wales and Northern Ireland and permanent jobs with long term training and prospects. They are currently tendering for a contract with Bristol City Council for the installation of 1 gigawatt of solar, citywide. Adam Phelps, Manager said, “We are committed to developing the business into the South West’s largest independently-owned solar panel installer and build on the last three years of success” Paul O’Brien Solar Installations (SW) Ltd remains in a position to offer both free and paid-for solar panels and installation on both commercial and domestic rooftops. This can be done on a lease agreement or an outright sale and they are experiencing heavy demand for these services, so don’t miss out!

For more information visit the website

www.pobsolar.co.uk They are finding that there is no better time for business owners to install a solar system which will not only greatly reduce energy bills but also generate an income for the duration of the 20 year, government backed Feed in Tariff programme. Not just saving money, but helping the environment, engenders a pleasant feeling of virtue if not downright smugness as energy bills fall, however, it is important to choose a reputable, well established, specialist to carry out the work, one that has been immersed in the industry for some years and can offer a range of other energy saving measures.

Telephone 0117 953 3234 or watch one of the company’s videos, http://www.youtube.com/watch?v=AZ4W8P9fQCg http://www.youtube.com/watch?v=6775Y76HuXA

Did you know? APR is the Sole UK Distributor for Altec Mount Systems.

Bristol based Paul O'Brien Solar Installations (SW) Ltd is an associated company of Paul O'Brien Roofing Ltd, established for over 25 years. To Paul O’Brien It only seemed natural to move into the solar panel market, after all they know all there is to know about roofs! What started out as a gem of an idea in 2010 has evolved into the largest company of its kind in Bristol and the South West, supplying Solar Panel Installations, Cavity Wall Installation, Loft Insulation and Roofing, Building, and Loft Conversions.

“APR is pleased to supply POB Solar and wish them all the best in the future”

APR (Alun Petrie Renewables) was launched using 30 years experience in distribution and supply chain management. We are a family managed business supplying wholesale, Renewable Technology products including:

Thanks to the feed-in tariff scheme the firm was able to offer a free installation service – and take-up across the area soared. In the space of three years the firm has fitted 3,500 + systems. Such was the success of the Bristol operation that Paul opened a branch in Newport in South Wales, then towards the end of

Solar Panels Inverters Railing and mounting systems, roof top and Ground Mounted Ancillary Electricals Air Source/Ground source heat pumps domestic /commercial hot water systems including underfloor heating Insulation measure for Green Deal inc EWI ( External Wall Insulation ) and loft and Cavity Insulation 28 Langport Road | Weston Super Mare | BS23 1YR t: 01934 625567 m: 07581400797 e: info@apruk.com

www.apruk.com

11548 QPD_HorseWorld 10/02/2014 17:12 Page 1

EUROPEAN UNION Investing in Y Your o our Future

European Regional 2007-13 Development Fund 200713

“Ready for Retrofit” programme helps south west SMEs grow in the energy efficiency and Microgeneration market Regen SW (www.regensw.co.uk), the south west region’s independent centre of expertise for sustainable energy, has for over 10 years been supporting the growth of the sustainable, low carbon and renewable energy technologies industry in the south west and beyond. Our mission is to accelerate the deployment of sustainable energy technologies and create local economic benefit in terms of jobs and growth.

Pink Heating: Nick Denning – Commercial Director: “We have found Regen SW events to be of great benefit, directly leading to important business contacts and leads…. The voucher received has directly resulted in us expanding our brand through our website and direct contact with customers.”

Regen SW recognises that the retrofitting of domestic properties with sustainable technologies is vital to the development of the low carbon industry, and can deliver an estimated 25% reduction in the UK’s carbon emissions, as well as generating substantial local economic benefit.

insulation, solar panels, biomass boilers and heat pumps to name a few, are receiving support to grow and/or diversify into this growing market. Regen SW provide support via training events, workshops, access to a dedicated business advisor and the potential for funding (‘business development voucher’) towards business development activities, amongst these skills training, accreditation and marketing needs. Registered businesses under the Ready for Retrofit programme are also informed of upcoming tender opportunities and projects to aid the uptake of housing retrofit locally, such as Bristol City Council’s Home Energy Upgrade project and the Bristol Solar City initiative. Feedback from an initial sample of 110 south west businesses from the programme demonstrates extremely positive signs for the retrofit market, with turnover reported to have increased by approx. £4.9m with a further approx. £7.2m safeguarded over the last year. Additionally, a further 41 jobs have been created and 51 jobs have been safeguarded. The Ready for Retrofit programme runs until December 2014, so eligible south west based companies can still register for free business support by visiting http://www.regensw.co.uk/projects/microgeneration-and-energyefficiency/energy-efficiency/ready-for-retrofit/ready-for-retrofit--register-your-interest. Businesses and homeowners alike can learn more about the opportunities associated with housing retrofit and the sustainable energy revolution in general by attending Regen SW’s flagship Renewable Energy Marketplace conference and exhibition, the largest of its kind in the south west. Last year it attracted over 100 exhibitors and 1500 delegates made up of leading industry experts, businesses, landowners, community groups, public sector decision makers, investors and the general public. To book your place or exhibition space, visit http://www.regensw.co.uk/renewable-energy-marketplace. For more details on either the Renewable Energy Marketplace or Ready for Retrofit, please contact a member of the Regen SW team on 01392 494399 (Photographs courtesy of Pink Heating and Total Renewable Solutions)

renewable energy marketplace

Tuesday 8 April 2014 10am-4pm Westpoint Exeter EX5 1DH

Total Renewable Solutions: James Garrod – Director: “Receiving the Ready for Retrofit voucher towards equipment in our showroom has helped provide an added attraction to customers, an increase in turnover and the expansion of our existing team.”

Cut Energy Bills & Generate Income

In June 2012, Regen SW along with their lead partner, The Energy Saving Trust (www.energysavingtrust.org.uk) launched an £8m European-funded programme, Ready for Retrofit, designed with the dual purpose of increasing supply and demand in the energy efficiency and Microgeneration retrofit market in the south west. At the time of writing, this has seen around £6m of capital investment in south west social housing stock. More than 415 supply chain companies of varying sizes, offering a mix of “wholehouse” energy efficiency measures, such as plumbing and heating,

The biggest energy event in the south west

HEADLINE SPONSORS

11453 1pg_HorseWorld 06/02/2014 09:34 Page 1

and Library at Heathfield School for Best Education building, and to be awarded the Chairman’s award at the LABC Southwest Regional Building Excellence Awards 2011 for the Best Building constructed within the south west of England that year. This award was for the construction of the Somerset Earth Science Centre. This year the plan continues to be one of steady growth of the company in line with the economic climate, and to carry on completing projects to the highest of standards and above their clients’ expectations and requirements.

BUILDING CONTRACTORS

Visit the website www.mandsltd.co.uk Call 01458 831349

Celebrating 90 years of turning construction dreams into reality, Melhuish & Saunders Limited is a well established and highly respected Somerset based Building Contractor with a good reputation. Founded in 1923, the company was bought by the current Managing Director, John Mitchard, in 1998 who has since built it into an award winning company with a multi million pound turnover. There are three directors at the company, John Mitchard oversees all activities, Darryl Mitchard is the Contracts Director Heathfield Community School and Health & Autism Centre & Library Safety Director and oversees all contracts undertaken, along with all aspects of Health & Safety within the company, while Clive Pell is the Company Secretary and Surveying Director, overseeing the Estimating and Buying Departments. Holding ISO 9001 registration, they have the ability and resources to undertake all types of construction work, from complex refurbishments in occupied and unoccupied premises, extensive new builds in modern and traditional styles, extensions to occupied buildings, construction of commercial and industrial units, extensions to schools, and health care work for both Local Authorities and Health Authorities. They have completed a wide range of contracts across the south-west in recent years and offer a variety of services to an increasing number of clients. They have their own Joinery Department which enables them to supply most of their joinery requirements, ensuring that it is of the best quality and available at competitive rates. Projects undertaken range in value from £100,000 to in excess of £3m and vary between traditional contract procurement to design and build projects, often for individual home Somerset Earth Science Centre owners, all undertaken by a specialist team of professionals. Much of their business comes from repeats and referrals following the successful project completion. The company is very proud of its excellent record, which has enabled it to not only keep trading during the recent turbulent economic conditions when many competitors went under, but to win new projects in an extremely competitive marketplace. They were delighted to be a finalist at the LABC South-West Regional Building Excellence Awards 2013 for a New Autism centre

BUILDING SUPPLIES

TIMBER & ROOFING

DRAINAGE & PLUMBING

PLEASED TO SUPPORT MELHUISH & SAUNDERS LTD For your nearest branch visit bradfords.co.uk

11394 and 11254_HorseWorld 25/02/2014 20:36 Page 1

Ellis Building products Founded by Peter Ellis in 1994 from his garage, Ellis Building products now occupies 3,000 sq ft of space and is run day to day by Pete’s son, Dave and the team in what was once a Victorian Boot Factory. After a career in engineering Dave joined the company in 1997, gradually taking over some responsibilities from Pete who is now semi retired.

Ellis Building Products has not expanded into the heavier end of the market because their hillside position with no yard. Dave tells me the various local builders’ merchants in the area cross-trade supplying each other at need. Dave puts their continued success down to “getting to know your customers and what they need” and through recommendations from loyal satisfied customers, plus a first class service. For more information please ring on 0117 9604 799 or 0117 908 3279 Email: ellisbuildingproducts@blueyonder.co.uk

Dave describes them as “Lightweight” Builders Merchants, as they deal in the lighter weight side of the trade, and have a wide and varied stock of hand and power tools, fixings and fastenings, silicones, chemicals, dust sheets and speciality products. They have a busy trade counter, but also offer a same day delivery service, within the Bristol and Bath area, to customers who order before 9am. Dave says “Providing it is on the shelf or locally available, it will be on the van!” For further afield they use a courier service for next day delivery for anywhere in the UK. The business is constantly changing and growing due to dealing with speciality trades, from plasterers to remedial companies and all types of contractors coming to them for supplies and sundries such as beads, mesh and tools also speciality products.

Wishing Ellis Building Products continued success its family friendly atmosphere and top quality homemade food, prepared with care from fresh local ingredients.

The Swans Nest The appropriately named Swan’s Nest Inn is situated on the outskirts of Exeter, on the edge of Exminster and Powderham Marshes, a nationally recognised wildlife haven currently managed by the Royal Society for the Protection of Birds (RSPB) as a wildlife haven.

Spend a Sunday with a walk over the reserve, which can be accessed from the pub’s car park, or from the RSPB’s car park just over the railway bridge, followed by a superb carvery with a choice of four roasts, plenty of fresh vegetables, Yorkshires, crunchy roast potatoes and proper gravy, and a scrummy pudding. Then, maybe, a rummage in the reclamation yard nearby or just relax in the garden and enjoy the views. Palmers is a traditional brewery producing a range of Real Ales, one of which, Tally Ho! won a Gold award at the 2012/13 CAMRA London and South East Area Champion Beer of Britain competition, they take pride in using traditional methods and brewing processes, if you love beer, you'll love Palmers.

Tel: 01392 832371 Email: Enquiries@swans-nest.com

The Swan’s Nest has been dispensing hospitality since 1876; it was originally called the "The Station Inn" and served the old railway station on the route of Brunel's original railway. The well known pub, part of the Palmers Brewery chain, is showing fine new feathers under the management of new leaseholder, Carianne Topliss. The pub is renowned locally for

R D Johns Foodservice; a catering industry supplier based in Newton Abbot, delivering to the whole of the South West.

Proud to be supplying the Swans Nest Inn 01626 368800 www.rdjohns.co.uk info@rdjohns.co.uk 41

11046 2pgs_HorseWorld 25/02/2014 12:54 Page 1

top quality butchers

Andre ws Q U A L I T Y M E AT S Andrews Quality Meats is robustly demonstrating that the traditional butcher’s is far from being a dying trade struggling against the dominance of supermarkets and convenience foods. Here business is booming to the extent that the Wiltshire company has three separate shops across the county. For directors Andrew Sears and Andrew Ayris it’s proof, if any were needed, that discerning shoppers know just where to find the best quality meat and associated products, secure in the knowledge that its origins are known and it’s been skilfully prepared to the highest of standards. “We buy our meat from quality local farms, thus reducing its food miles as well as ensuring customers know exactly where it’s come from,” says Andrew Sears. “We’re very proud of the relationship we have with our carefully selected farmer partners. It gives us first-hand knowledge of the care and attention they pay to animal feed and welfare. “What’s more, we don’t let anyone else touch our meat. We take it to the abattoir and then butcher and bone it in house. “With more than 20 years' experience in all aspects of the meat trade and every one of our butchers trained to the unique levels required, all the cutting that we do is only ever of the highest quality.” With such top levels of skill come the very best kind of professionalism and flexibility to supply every customer’s individual need. The shops, in Highworth, Swindon, Malborough and Tockenham, near Royal Wootton Bassett, all offer pork, lamb of beef - matured on the bone and not in a bag, Andrew Ayris points out - veal, poultry and game. The company also makes its own sausages deli meats and readyto-eat pies, cures its own bacon and sells baguettes as a tasty snack offering.

For the more unsure, help and advice on what joints or cuts of meat to choose or how to cook meat is always available. With cuts being prepared every possible way - diced, sliced, minced, boned or rolled depending on what the customer wants - it’s no wonder growing numbers of people visit the

11046 2pgs_HorseWorld 25/02/2014 12:54 Page 2

shops as they find the Andrews team more than, well, ‘meats’ their every requirement. The Highworth store was the first to open in 1995. Malborough, the most recent, opened just over two years ago and, reports Andrew Sears, is continuing the successful trend of getting busier and busier.

“As master butchers we put everything into bringing the best to your table,” says Andrew Ayris. “Above all our meats are expertly prepared for flavour, taste and tenderness. Our passion is our livelihood.”

For further details about Andrews Quality Meats, the store locations and opening times, go to www.andrewsqualitymeatsltd.co.uk Alternatively telephone 01793762085 (Highworth) 01672 519915 (Marlborough) 01793 840841 (Tockenham)

Retail Butchery Frozen & Chilled Meat Industrial Ingredients Specialised Packaging Coatings - Crumb & Batter Food Machinery

Dalziel Serving the Food Industry

01635 265160 info@dalziel.co.uk 100 New Greenham Park Thatcham Berkshire RG19 6HN

Quality Products

Delivering service, quality and value for over 80 years.

Weddel

Swift

Planning now to spend the next year consolidating the shops’ success for the years ahead, both Andrews are delighted at the way things are progressing - and that they’re still enjoying themselves.

Pococks Poultry Chicken & Bacon Wholesalers Daily deliveries throughout the south west Wishing Andrews Quality Meats all the best for the future.

T: 01225 705365 E: pocockspoultry@hotmail.co.uk 107 Middle Lane, Whitley, Melksham, Wiltshire SN12 8QR

AVIES

(Sundriesmen) Ltd

With a history going back over 100 years, Weddel Swift Distribution Ltd, now have an enviable status in the domestic and international meat trade. Our range of meat products is constantly expanding, and is backed up by our guarantee of quality assurance, with the added security of full traceability.

TEL: 01452 524953 s FAX: 01452 381918 s WWW.GBDAVIES.CO.UK

We are proud to support Andrews Quality Meats and wish them every success in the future..

“

With a nationwide chilled and frozen distribution network, wherever you are and whatever your requirements, you can be assured that our service and commitment to your satisfaction is unbeatable. Quality products supported by genuine personal service.

FRAMPTON ROAD, GLOUCESTER, GL1 5QB SUPPLIERS OF: Catering Equipment, Clothing, Paper and Polythene Bags Refuse Sacks, Clingfilm, Bubblewrap WISH Andrews Quality Meats the best of luck for the future

“

Serving the High Street Butcher for over 100 Years

11582 and 11571_HorseWorld 25/02/2014 19:25 Page 1

“Our love for and belief in what we are doing, combined with local support, have made the Oak House what it is today,” says Hannah. “The whole team’s passion and pure hard work, united with understanding and catering for markets relevant to us, have seen turnover double.” Parts of the Oak House may be ancient, but the young team has revitalised the old building into a hit modern hostelry.

The restaurant serves top quality, mainly local, fresh and organic products while the rooms are furnished to a high standard and offered at competitive rates.

Under Hannah Brown, who took the helm aged just 21, in a little over four years the Grade II listed building has become a four star, two rosette 24 cover restaurant with nine bedrooms.

Says Hannah: “We offer a warm welcome, comfortable rooms and excellent food and hope you visit and come to love this place as we do.”

For more information please visit their website www.theoakhousesomerset.com or telephone 01934 732444 email info@theoakhousesomerset.com

Find us on...

L.P.S Cellar Services With an entry in the Michelin guide and named the Rough Guides Authors pick for the South West, The Oak House, parts of which date to the 11th century tops the list when it comes to picking a suitable venue for a night of casual fine dining, a celebratory function or an important business conference. Based in Axbridge, Somerset, its success is testament to the hard work put in by Hannah and her carefully chosen staff.

The Professional Beer Line Cleaning Service Est 1994 Wishes continuing success to The Oak House Restaurant! of your weekly cleaning losses No contract – No purchase – Fixed price service

Tel: 01685 38 26 62 for a free survey & quote Guaranteed Beer at its Best!

Westberry Hotel Bodmin’s Westberry Hotel is everything you’d expect an AA rated two-star 87% award winning establishment, in the heart of the town centre, to be.

A popular restaurant, a busy conference centre venue and a firm wedding receptions favourites with local couples, it’s come a long way from the lacklustre business that it was when Carole and Bob Marshall took over. The couple have transformed it into the thriving community amenity that it is today and

made it a popular resting place for holidaymakers who flock to the Cornish town. All its 21 bedrooms are ensuite, with Sky TV, radio, telephone Wi-Fi, telephone, tea/coffee and ironing facilities, and the hotel is an ideal base from which to explore the north and south Cornish coasts and all of the attractions in between. Of more local appeal is the versatile function suite, perfect for wedding, christening and birthday celebrations but easily transformed into a 21st century conference venue for up to 120 delegates. It also hosts business meetings or training days, and suitable equipment such as screens, flipcharts, LCD or OHP and stationery, is available.

Meanwhile there’s stylish dining, brasserie style in the Steak and Thai Restaurant which mixes authentic Thai with fine dining classics, all featuring local fresh produce, while the carvery tempts every Sunday with succulent quality meats, homemade Yorkshires freshly cooked vegetables and a rich red wine gravy.

To find out more, go to www.westberryhotel.net email westberry@btconnect.com, or phone 01208 72772

11487 1pg _HorseWorld 03/02/2014 13:28 Page 1

An evening at Bristol’s The Pump House is destined to be more than just about food.

P U M P

That’s the promise from Chef Proprietor Toby Gritten who, with business partner Daniel Obern, is sure a night here will be one that stands out from the rest, not least thanks to the team’s personable and informative approach.

It’s certainly one that has resulted in a host of accolades for the Hotwells restaurant. They include a place in the Michelin, Good Food and AA Guide who have awarded 2 rosettes and a notable wine list award. As well as Bristol’s Best Restaurant and Best Chef titles at local good food awards.

HOUSE

and can provide seasonal home made tipples such as mulled cider or lemonade. The overall offering has certainly proved a hit, with the Pump House attracting increasing numbers of diners and it’s now busier than ever. With one of the biggest challenges being managing a large building with so many different dining areas, Toby and Daniel now plan to make the al fresco dining experience a real winner. “It has been difficult to be consistent in what we do when much of our business has been dependable on the weather,” explains Toby. “Now we have built up such a good reputation this is less of a problem. Last year we renovated part of the outdoor area and we aim to make it shine. “We have a new outdoor ‘shack’ which will serve drinks and snacks for those on the waterside terrace and the outdoor dining area is due a full renovation.”

From powering the bridges and machines of Bristol Harbour, this former Victorian hydraulic pumping house is now powering the appetites of local foodies. Daniel and Toby, who are also behind the successful Bird In Hand at Long Ashton, took over the building in 2007 and spearheaded its transformation into one of the city’s most popular restaurants with a fascinating array of dining areas. Choose your table: there’s a mezzanine restaurant, a ground floor dining area and a secluded outdoor dining area tucked round the side of the waterside terrace. Then choose your menu. The Pump House offers a la carte or a tasting menu. The latter proved a popular addition last year representing an exploration of fresh, local and foraged produce which Toby, known in the region’s food industry as a keen forager, plans to develop further. While the tasting menus combine classic dishes and modern cooking techniques, the brasserie style menu provides more traditional pub fare with a strong emphasis on quality. Everything is prepared on site, with local produce delivered daily and fish arriving from Cornwall. To slake a thirst, the bar has an extensive range of drinks including more than 60 gins with a variety of tonics and over 30 whiskies. It serves a range of local beers, good quality coffee

For more about The Pump House, its opening times, to book or enquire about holding a wedding or function there, visit www.the-pumphouse.com Alternatively telephone 01179272229 or email info@the-pumphouse.com www.amsinsurance.co.uk

AMS

Insurance Solutions Ltd.

t: 01275 855502 f: 01275 856588

AMS Insurance Solutions - change for good.

“

AMS Insurance Solutions are proud to support The Pump House and wish them luck for the future

”

The Sion | Crown Glass Place | Nailsea | North Somerset | BS48 1RB info@amsinsurance.co.uk

We are pleased to support The Pump House in all of their future endevours by providing excellent, catering & cleaning supplies with great customer service. To find out more about what we can offer you and your business, contact our sales team on 0117 934 1270 or visit us at www.pattersons.co.uk

Your Essential Catering & Cleaning Supplier

11506 QPD_HorseWorld 10/02/2014 09:38 Page 1

Functional Fitness Bristol designs and implements tailored corporate wellness and team building programmes that are fun, results driven and practical.

Joel Woodley and Rich Bignell are passionate about making Bristol a city fit for the 21st century. They’ve galvanised their energy into creating a dynamic business that is helping people within work live healthier and more fulfilling lives. In the year since Functional Fitness Bristol was launched to bring corporate wellness and team building services to small and medium sized companies, the pair have seen dramatic effects on those they’ve helped. And they’re determined to help even more.

Using a unique turnkey approach, Joel and Rich work on the three main areas of health: fitness, stress management and nutrition. Working closely alongside employees and running all their services in-house where possible, enables Functional Fitness Bristol to be accessible to all. Rich Bignell “Ultimately we promote the importance of a caring culture at work,” Rich adds. “If an employer takes better care of their employees they will give more back in return, cost less money and take on more responsibilities.” Whether it’s workshops and specialist classes, sports days, or team building and wellness days, Functional Fitness Bristol is pumped up and ready to go on your behalf.

“People have been on some great journeys,” says Rich. “We’ve seen employees build up their self confidence and self esteem, and with their sickness levels decreasing, they feel less fatigued and their productivity at work has risen two fold.” “Meanwhile managers have witnessed the benefits of having fitter and more energised staff,” adds Joel. “Not just with individual work ethic and productivity, but also with overall team spirit and morale.

They also offer health screening, which includes blood pressure checks, cardiovascular risk assessments, BMI and health risk assessments, nutrition and stress management analysis, and can also provide companies with their First Aid at Work certificate, which by law must be updated every three years at least.

Joel Woodley

Firmly focussed on becoming the region’s top corporate wellness provider, Joel and Rich also run 30 minute public stress breaker classes in Queen’s Square on Wednesdays, from 12.30-1pm and 1-1.30pm, amongst other public classes and personal training, “It’s a great chance to release some stress and burn some calories while only taking 30 minutes out of your day,” says Rich.

“In the long run, it all points towards a happier and healthier workforce, a lowering of health insurance costs, an increasing bottom line and a healthier looking balance sheet.” It’s a message that Joel and Rich have been working hard at delivering to the city’s business leaders and are determined to drive this home as they build their brand. “We’ve been championing the importance of Corporate Social Responsibility and its multifaceted nature,” says Joel. “It should not be viewed as another responsibility or a tick in the box. Fully incorporating it into a strong, sustainable and profitable business strategy makes complete business sense.”

For more information about Functional Fitness Bristol and its services, go to

www.functionalfitness.me call 0117 239 0595 or email info@functionalfitness.me

32379 1pg_Transport Warehousing 10/12/2013 10:50 Page 1

The Wellnesss

Industry

‘Tis the season to be lovely, the season of eating, drinking and making merry is behind us and the season of “let’s detox” is upon us. While the post Christmas period traditionally sees a surge in appointments and bookings for the spa industry, nowadays its impact is less obvious as stress-relieving and detox treatments become a part of busy people’s year-round routines. Gone are the days when spa treatments and heath-based hotel stays were seen as an exclusive treat for, primarily the wealthy. Today they’re the norm, the regular route to relaxation and stress-busting. Wellness is the new consumer priority as we all set out to manage, reduce and relieve stress, look good, lose weight and take a more proactive and holistic approach towards our lives. Consequently the spa industry has become an important contributor to the economy, with day, residential, leisure club and hotel spas around the country forming part of a £39bn global spa industry. Recent figures from market research expert Mintel has shown more than 35 million Brits a year are spending £5.2bn on services and treatments and there’s been marked growth in the hotel spa segment. Combined with the entry of leisure club operators such as Bannatyne, Virgin Active and Center Parcs, and the increasing numbers of men turning from barbers to ‘brotox’, the emerging ‘wellness’ industry is catering to a much wider audience than it did just 10 years ago.

As consumers seek better ways to take care of themselves, the industry has burgeoned. The new priority is now spilling into the travel industry with holiday makers taking specific health related trips or incorporating wellness activities into any break. Hotels have certainly responded to the new demand that as people travel they want to stay healthy. And it’s not all about appealing to the adult visitor either. Health/spa breaks used to be seen as sanctuaries; places in which adults could relax and revitalise among soothing, peaceful surroundings away from the noisy demands of even the most well behaved children. Not anymore. Many families are now seeking ‘spa-cations’ which welcome offspring of all ages. Spas and hotels are responding by becoming less associated with exclusive ‘grown-up’ pampering and providing accessible experiences for the whole group.

Its annual Trend Report is developed by company research analysts and is based on ongoing surveys with spa and wellness businesses and stakeholders around the globe, thousands of travel agents and hundreds of thousands of consumers. The document noted the trend for hotel spas and gyms to lose their lowly position as mere amenities and become central to an establishment’s rebranding. “Customised food and beverage offerings, including gluten-free and vegan menus, are becoming standard fare, and hotels are jumping into the juice-themed vacation frenzy,” it reported. It also picked up on the male consumer market that’s growing not just in this country but around the world.

Many hotels and resorts are even twisting the traditional view of spa weekend dining - a lettuce leaf and your finest water please - on its head, as the wellness and foodie enthusiasm combines.

“Men are having more serious ‘work’ done at medspas and plastic surgery offices,” the report says, going on to point out: “They have different needs than women when it comes to face/body enhancements, desiring subtle results.

Today, it’s easy to find creative culinary and spa experiences being offered all in one hugely enjoyable package; a grand solution to those seeking romance and healthy, sensory pleasure.

“It's not just more culturally acceptable for men to spend on looking good, it's becoming perceived as a necessity.

The growth of health hotels is certainly bearing out the trends which were predicted earlier this year by Spafinder Wellness, Inc, the industry’s largest media, marketing and gifting company based in London.

“So look for far more spas to provide comprehensive, for-men ‘beauty’ menus – male waxing and threading services and man-geared cosmetic procedures.” For the stay-home health conscious, the UK’s gym scene remains fit and active. Worth £3.86 billion, it’s a lifestyle away from the over chlorinated council swimming pools, bare essentials gyms and selected exclusive tennis clubs of just a few decades ago. Private gyms have exploded into our lives, bringing with them constantly updated stateof-the-art equipment, fitness classes, Zumba classes, Pilates classes and much more. No longer does exercise mean circuit training. Private or council-run, gyms are an essential part of the 21st century wellness culture and friendly places where we not only tone up but meet, enjoy and socialise.

11474 1pg_HorseWorld 25/02/2014 13:26 Page 1

Its official, The Pandora Inn is the best pub in the Southwest, winning Gold at the 2013/14 South West Tourism Awards for the second year running.

Arriving at the Pandora, whether by car, by bicycle, by foot or by the Falmouth packet boat, is like stepping back in time. The Inn, set on the edge of Restronguet Creek, dates in part from to the 13th Century and has flagstone floors, roaring log fires, low-beamed ceilings, a thatched roof, and a warm welcome from managers Catherine and Lester Croft, even for your dog! The Inn was taken over by publicans John Milan and Steve Bellman in 1999, but a severe fire in March 2011 could, quite literally, have turned their dreams to ashes. The men turned potential disaster into an opportunity, and brought the Pandora into the 21st Century and a fresh lease of life. The Grade 2 listed building was carefully restored using traditional materials and building methods by specialist local craftsmen and re-opened for business on 9th March 2012. Great attention was paid to retaining many of the inn's original features and the ground floor appears virtually unchanged. Upstairs, however, the first floor dining area, the “Upper Deck”, is now a stunningly beautiful vaulted room with traditionally pegged green oak beams.

The cosy downstairs bar is well stocked with a range of locally brewed Real Ales from the St Austell Brewery, local ciders and an extensive wine list.

Specialists in the Supply of Premium bar snacks We are proud to support Pandora Inn wishing them all the best for the future For more information about our services, Call Nick on 07980919875 www.nibblers.org.uk Pennygillam Ind Est Launceston Cornwall

Food is served all day, the ground floor of the pub meanders through a series of rooms where cosy nooks and corners provide plenty of secluded areas for you to dine or the Upper Deck dining room can accommodate larger groups or parties, while for a more cosy dinner party, or even a small conference or business meeting, Captain Edwards’ room can seat a maximum of 10 people in comfort. Outside on warmer days you can eat at tables overlooking the water’s edge, or dine 'on the water' itself – seated on the pontoon. In the summer months, Cornish cream teas are served every afternoon on the pontoon or in the bar. Chef Tom Milby is passionate about using the freshest, local Cornish, seasonal produce whenever possible. He knows just where to go for the freshest fish, meat and vegetables from local fishermen, farmers, growers and friends. As Tom himself says, “What can be better than buying fish and shellfish off the boat as they land it on the Pandora’s own pontoon?” The Pandora is well worth searching out, and for locals and visitors alike, the first visit will certainly not be your last!

For more information visit the web site

www.pandorainn.com or telephone on 01326 372678

11500 1pg_HorseWorld 13/02/2014 14:52 Page 1

Alongside this, Mohammed and his staff have adopted a ‘reduce, reuse and recycle’ strategy which involves the local community and supports local businesses But first and foremost it’s all about the food, whether you choose to tuck in to some of its very special take-away dishes in the comfort of your own home or enjoy the Spice Lodge’s wonderful surroundings while you eat.

The exotic and exciting tastes of the East combine with luxurious English regency-style surroundings to create the unforgettable dining experience that is the Spice Lodge. Located in a former 19th century mansion house, in Montpellier Drive, Cheltenham, this award-winning restaurant has been wowing diners with its superb Pan Asian Indian and Thai cuisine since 2004. “We offer diners a completely new gastronomic experience,” says Mohammed. “The Spice Lodge is a wonderful place to take your friends and family for an experience to remember.” The restaurant is open seven days a week. For opening times, booking and details of special offers, which include Early Bird bargain special offers, visit www.spicelodge.com Alternatively email dine@spicelodge.com or telephone 01242 226300 Follow us...

Even the Deputy Prime Minister Nick Clegg took the opportunity to sample some dishes from its popular menu when he visited the town in 2011. Mohammed H Rahman, who has spent 30 years in the restaurant business, heads up an experienced team of people who all pride themselves on delivering a service that strikes the perfect balance between being efficient and professional but also friendly and welcoming, with lots of attention to the small details.

DELIVERING A WORLD OF

FRESH IDEAS

PR OV I D ER S O F

LUXURY DESSERTS

“We work hard, day in, day out, to exceed customers’ expectations when offering the highest standards of food and service,” says Mohammed. “The Spice Lodge, with its 200 covers, lounge bar and conference hall is one of the best in the South West.” That’s not just an idle claim. There are two trophies on the Spice Lodge mantlepiece following its two consecutive wins in the prestigious annual British Curry Awards. It was crowned the South West’s Best Restaurant in 2011 and 2012. Open every day of the week, the Spice Lodge offers a takeaway service alongside its extensive Indian and Thai restaurant menu. Mohammed’s expert kitchen team bring their own unique twists to traditional cooking techniques and recipes which bring customers back time and time again. Where possible, only locally sourced products are used, all part of the restaurant’s commitment to practicing sustainability.

FOR MOR E INFOR MAT ION C A LL U S ON 01 1 8 9 8 1 1 1 1 7 OR VI SI T OUR FULL R ANGE OF PRODUCTS AT WWW.EU R AS IAFO O D S . C O . UK

Direct Page Ed 20_Feature Template 26/02/2014 11:07 Page 1

Business Directory

Would you like your company listed on this page for just ÂŁ195 for 11 months? Architectural

Graphics & Exhibitions Ltd

APG Design

graphics 01548 858 803 info@apg-design.co.uk www.apg-design.co.uk

& EXHIBITIONS LTD

Kelcey & Hall Solicitors

Howard Architectural Services

Kelcey & Hall

Solicitors and Advocates

01242 222 250 nigel@howardarchitectural.com www.howardarchitectural.com

01179 279 604 enquiries@kelceyandhall.co.uk www.kelceyandhall.co.uk

Lloydbottoms Accountants 0800 781 8783 principal@lloydbottoms.co.uk www.lloydbottoms.co.uk

Studio West Architects 01736 788 892 neil@studiowestarchitects.co.uk www.studiowestarchitects.co.uk

01179 602 740 nigel@graphicsandexhibitions.co.uk www.graphicsandexhibitions.com

Regen South West 01392 494 399 jsmart@regensw.co.uk www.regensw.co.uk

Automotive Bedminster Road Garage 0117 966 3507 enquiries@bedminster-road-garage.co.uk www.bedminster-road-garage.co.uk

Dynomite Performance Motorcycles

Soho Computer Doctors mall ffice

ome ffice

www.sohocd.com

01752 663 295 info@wolferstans.com www.wolferstans.com

Andrews Quality Meats Andre ws Q U A L I T Y M E AT S

01172 390 595 info@functionalfitness.me www.functionalfitness.me

Trans plant Mastertrain

01326 372678 info@pandorainn.com www.pandorainn.com

Poole Bay Estates 01202 601 122 enquiries@poolebayestates.com www.poolebayestates.com

Watermota Ltd 01626 830 910 info@watermota.co.uk www.watermota.co.uk

0845 077 7077 enquiries@425fs.co.uk www.425fs.co.uk

ACF Teambuilding & Events 01934 862 305 Mark@acfteambuilding.co.uk www.acfteambuilding.co.uk

English Mutual Ltd 01905 613 222 worcester@englishmutual.com www.englishmutual.com

AIM Commercial Catering Ltd 01594 822 677

AIM

ian.james@aimcatering.co.uk Commercial Catering Equipment Services Ltd www.aimcatering.co.uk

Continental Engravers Precision Ltd CONTINENTAL ENGRAVERS PRECISION LTD

01242 226 300 dine@spicelodge.com www.spicelodge.com

01452 854 077 info@inmould.co.uk www.inmould.co.uk

INJECTION MOULDINGS LIMITED

Phoenix Printing Plates

Westfield Ltd TM

01392 832 371 enquiries@swans-nest.com www.swans-nest.com

The Flyer Bristol

The Flyer

01934 628 076 mail@thermoform.co.uk www.thermoform.co.uk

Property Ellis Building Products

Green Man Stoves

Green Man S TO V E S

01179 441 658 enquiry@theflyerbristol.co.uk www.theflyerbristol.co.uk

The Oak House Restaurant 01934 732 444 info@theoakhousesomerset.com www.theoakhousesomerset.com

01453 753 485 info@greenmanstoves.co.uk www.greenmanstoves.co.uk

Lockwell Electrical Distributors 01179 721 113 enquiries@lockwell.co.uk www.lockwell.co.uk

Melhuish & Saunders Ltd

Swans Nest Inn

The Swans Nest

01752 344 474 cepsigns@btinternet.com www.continentalengravers.co.uk

Injection Mouldings Ltd

Spice Lodge

Business Services 425 Financial Solutions

Manufacturing

01179 604 799 Ellis Building ellisbuildingproducts@blueyonder.co.uk products

Pandora Inn

Trust My Garage Scheme 02075 809 122 info@trustmygarage.co.uk www.trustmygarage.co.uk

01208 72772 westberry@btconnect.com www.westberryhotel.net

Westberry Hotel

01793 762 085 aqm099@btconnect.com www.andrewsqualitymeatsltd.co.uk

Functional Fitness Bristol Ltd

01392 426 242 trans plant mastertrain transplantltd.btconnect.com www.transplantmastertrain.co.uk

HOUSE

Westberry Hotel

01179 311 717 phoenixp.plates@btconnect.com Printing Plates Limited www.phoenixprintingplates.com

Hospitality

JW Goddard 01452 226 877 goddards.garage@hotmail.co.uk

01179 272 229 info@the-pumphouse.com www.the-pumphouse.com

Wolferstans Solicitors

Filton Central Garage 01179 692 428 filton-central@btconnect.com www.filton-central.co.uk

P U M P

01172 301 272 S o H o Computer Doctors Ltd help@sohocd.com

01202 301 201 info@dynomite.co.uk www.dynomite.co.uk

Filton Central Garage

The Pump House

BUILDING CONTRACTORS

01458 831 349 darryl@mandsltd.co.uk www.mandsltd.co.uk

Paul O'Brien Roofing

PAUL Oâ&#x20AC;&#x2122;BRIEN SOLAR INSTALLATIONS

01179 533 234 Adam@pobsolar.co.uk www.pobsolar.co.uk

Puma Floors 02920 473 003 info@pumafloors.co.uk www.pumafloors.co.uk

The Flyer

11373 1pg_HorseWorld 08/01/2014 10:09 Page 1

A proper pub, The Bristol Flyer, as it's traditionally known, is a friendly pub on the Gloucester Road serving seriously good pub food and an array of speciality drinks. They suggest heading for one their cosy relaxing sofas where you will soon recover with a drink in your hand.

Or stretch out on the sofas with the papers and a perfectly mixed Bloody Mary. If the mood takes you, they even have a stash of board games - best served with a bottle of red and a few friends. Add, a pub garden that ticks all the boxes: large, attractive, and a great spot to soak up the rays when the sun makes an appearance. It's also equipped with a useful heated cover so you can drink and dine alfresco to your heart's content in all weathers. A dog friendly pub, they happily welcome your fourlegged friend to the party.

Polished wood, stripped floors, free WiFi, comfy seating and roomy tables set the relaxed welcoming atmosphere, somewhere to settle back, meet friends, snack, dine or just call in for a drink.

There is always something going on at The Flyer, every Wednesdays is Burger night with a fantastic choice of burgers, in addition to the usual menu, and every Tuesday is Wine Club.

Talking of drinks, The Flyer prides itself on their impressive pick of interesting drinks. English potato vodka, at least 20 speciality beers and ciders on tap. From black spiced-rum to Belgian fruit beer, from locally brewed Real Ales to a world of wines, their bar offering is deliciously diverse and with seasonal homemade soft-drinks thrown into the mix, there's something for everyone. If you fancy a bite to eat with your favourite tipple, try their regularly changing bar snacks, such as homemade Gloucester Old Spot sausage rolls or salt & pepper squid - perfect with a pint of craft beer. The meat or veggie boards are perfect to share over a bottle of wine with friends. Wanting something more substantial? The Flyer does great British pub-food, modern classics and seasonal dishes made with carefully sourced ingredients, cooked to order and served simply. Manager Wil Reynolds tells us, “Right now we're loving cider & tarragon battered cod with skin-on chips; crushed peas and tartare; gnocchi with wild mushrooms; roasted squash; spinach and cannellini beans; and - as always - our handmade West Country beef burgers. We also make sandwiches worth taking a lunch break for. And for an indulgent finish to any meal, order our salted caramel & chocolate tart.” Sundays at The Flyer are something rather special. Unwind at the end of the week with one of their legendary Sunday roasts choose from 21-day aged beef with homemade Yorkshire pudding, Shropshire chicken, Norfolk pork with crackling or a cashew, walnut and cheddar nut roast, fresh veggies, real roasties, proper gravy and yummy puds.

Pop in for a drink sometime, we’re sure you’ll stay and come again, bringing friends for a great time.

@TheFlyerBristol

PREMIUM PR EMIUMM CCLOUDY LOUDY CIDER

AAddlestones ddlestones is 100% English, English, made using a unique recipe of o locally sourced, bittersweet cid cider der apples from the West Country to create its full-bodied tast taste. Addlestones is a bright, Addlestones golden, naturally cloudy cider with rich, bitterswee bittersweet apple fruit flavours and a smooth, rounded finish.

Enjoy AAddlestones ddlestones Responsibly

08000 807 809 hello@bbpmedia.co.uk