Birmingham Business Post Edition 28

Edition28 The Midlands Leading Business & Lifestyle Publication

Tel: 08000 807 809 Email: hello@birminghambusinesspost.co.uk

www.birminghambusinesspost.co.uk

Business phone calls 1.4 pence per minute anyone? l

l l l

Easy in, 3 month trial, even if your lines are in contract with another supplier Using BT as the call carrier UK based customer service No need to change numbers or undergo any installation

l l l l

No set up fees No hidden charges No interruption of service No plug in boxes just simple value for money

BBP are delighted to be able to offer you fantastic rates on business calls through our strategic partners.

Call us today and start saving

01905 723430

C O N T E N T S Birmingham Business Post Welcome to edition 28 of the BBP, the only magazine that showcases the best in business throughout the region.

As ever we are talking with decision maker’s right across the business spectrum focusing on what sets their companies apart, allowing you the opportunity to really engage with their ethos, and helping you make the right choices for your supply chain.

14

22

33

42

64

69

Birmingham Business Post 11 Canalside Office Complex, Lowesmoor Wharf, Worcester WR1 2RR Tel: 08000 807 809 Fax: 01905 726 467 E: hello@birminghambusinesspost.co.uk W: www.birminghambusinesspost.co.uk Publisher: PIL (Europe) Limited Print & Design: Heron Press UK ALL RIGHTS RESERVED Reproduction in whole or part prohibited without permission. Colour transparencies, prints or any pictorial media for this publication are sent at owners risk and whilst every care is taken, neither PIL (Europe) Limited or its agents accept liability for loss or damage. No editorial submissions will be returned unless accompanied by a Self Addressed Envelope.

DISCLAIMER Whilst every effort has been made to ensure that adverts and articles appear correctly, PIL (Europe) Limited cannot accept responsibility for any loss or damage caused directly or indirectly by the contents of this publication.

The views expressed in this magazine are not necessarily those of its publisher or editor.

Aarca Sales Recruitment Fluid Design The Attic Room Design Ltd Kamazoy Jayman Sales and Lettings The Terrace Restaurant Royston Blythe Guitar & Son Grillstream Ltd The Leisurebox Izaak Walton Golf Club A & H Dental Care Excalibur Hygiene All-Clean Support Services Ltd (ACSS) Bradley Environmental Cronin & Co Firm Security Services Limited Telford Building Contractors JWF Building Solutions Mark Newell Building Consultants Ltd Keith Farmer Associates Planned Office Interiors Commerce Windows Green Installations (Walsall) Ltd Eden Shop Equipment Whites Raised Beds Krowl Architectural Ironmongery Ltd Saren Engineering Master Magnets Ltd Valveforce Ltd Merlin Mechanical Services Ltd Midland Air Conditioning & Facility Management Ltd Patterns & Dies Ltd Metzpro Elkington Brothers Ltd BA Components Ltd Elite Antennas Malvern Instruments Robinsons of Worcester Phoenix Marine Solutions Zunsport Aldridge Accident Repair Centre Brituro Silencers Ltd Filter Fit Ltd Complete Car Park Solutions Reynolds of Rushock PB Sports

4 8 9 10 11 14 18 20 22 23 24 27 28 29 30 32 33 34 38 40 42 44 46 47 48 49 50 51 52 54 56 57 58 59 60 61 62 63 64 65 67 68 69 70 71 72 74

AARCA Sales Recruitment is preparing for a very special day at the races to mark their landmark anniversary - but its clients around the country and abroad have always known that they’re backing a winner.

became frustrated with the then market’s working practices, wanted to form a company with more forward-thinking views, provide a more flexible service and which would become a well renowned good name.

The Solihull based company is sponsoring the Aarca 10-Year Anniversary Handicap at Warwick Races, on July 1st, and the team won’t only be cheering the winner home, they’ll be toasting the success of the business which has become a prominent brand representing quality, professionalism, honesty and reliability in the recruitment sector.

“I believe we have got there,” he adds. “We’ve become one of the key brands in sales recruitment in the UK, successfully dealing with very prestigious clients both here and across international market places.”

It is these aspects, plus much more, that have helped to ensure Aarca has developed over the decade into a respected recruitment brand that is always first past the post.

It was founded by Managing Director John-Paul Shields who, having worked in the recruitment sector for many years,

“We’ve achieved this by having an honest approach and developing special knowledge within particular market sectors; going the extra mile that the standard recruitment agency doesn’t.”

Being based in the Midlands sees Aarca ideally placed to handle enquiries from across the UK and abroad, from a diverse range of sectors, including engineering, agriculture, construction, FMCG, travel, leisure and events, technical and scientific.

John-Paul Shields MD (right) discusses Aarcas future strategy

Based in Coventry, West Midlands, we are a no nonsense website design agency specialising in designing and building beautiful, functional websites.

Feel free to telephone us on 07733 321888, email us at info@littletreesoftware.com, or visit our website www.littletreesoftware.com.

4

Making professional IT services accessible for all organisations

"Congratulations to all at Aarca Sales Recruitment On Your 10th Anniversary In Business" Tel: 0121 455 9226 Email: info@itcontact.co.uk

Some of the Aarca team that will be celebrating 10 years

Working closely with international brands, SME’s and blue chip clients Aarca provides executive searches, headhunting, managed advertising campaigns and contingency recruitment.

With continued emphasis always on attention to detail, the company believes in developing long-term relationships with its clients and key to this is the provision of highly-skilled one-toone dedicated consultants, each drawing on their detailed expertise of a specific industry sector.

“For instance, if an FMCG, Agriculture or Engineering client contacts us, we have a dedicated consultant from each sector

who knows all the best candidates in that market place at that moment,” explains John-Paul.

“We also use the latest technology to support our services. All our consultants have access to the latest database systems and online recruitment methodology. We really do cover all bases for our customers.”

With absolute priority given to staff training, clients can be satisfied that not only are the best candidates sourced for a vacancy, they’re being selected by skilled people who really know about the recruitment process.

“People who,” says John-Paul” “are a key part of the company’s growth and success.”

“To get to 10 years is a big achievement - especially as times have been very testing and tough in the last two or three years with the recession,” he says.

“We’ve seen a lot of competitors go out of business and to still be here, still be successful, still be profitable and still have a good name at this time is, I think, a great achievement!”

To find out more about the range of services provided

by Aarca, also a Sales Recruitment Agency of the Year finalist, visit www.aarca.co.uk. To make an enquiry, telephone 0844 335 0245 or email info@aarca.co.uk .

Accountants and Tax Advisors est.1971 ! #$ # ")# ) # ) $ "" $ "

'

% $"

#

! !" #

" $"

!$ # ""

" $"" ( $! !

&&&

$!

(" !%

#

#"

# 5

REFLECTION MARKETING DESIGN brilliance and business expertise - it doesn’t matter what your marketing or branding requirement is, you’ll get all that and more from Reflection Marketing.

What you won’t get from this forward-thinking Sutton Coldfield agency is run-of-mill and off the shelf.

No pre-prepared logos, no standard templates, no cut and paste strategy - everything is bespoke,” insists managing director Claire Nicholls.

“We believe that when it comes to design, branding and marketing, this is the only way to do things.”

And add to all those attributes, a keen sense of social responsibility and that’s why Reflection Marketing is playing a key role in two of the region’s major fund-raising events.

This year Reflection Marketing have raised over £5,500 for the Birmingham Children’s Hospital in their charity balls. Their latest ball held on June 10th at the Lea Marston Hotel was hosted by BBC WM DJ Phil Upton and was a great success.

Reflection are also the official host partner of the Great Midlands Fun Run that took place on the 5th of June in Sutton Coldfield. The sporting events website has been substantially revamped, thanks to the expertise of the Reflection Team as well as many other forms of their marketing material.

But worthy cause or straightforward business endeavour, Reflecton Marketing treats all with equal importance and flexibility. “Whatever your marketing or branding requirement, we can meet it,” assures Claire.

“We have the ideas and we have the people who turn the ideas into results,” she says.

“We have all the skills to take a marketing strategy from start to finish; we'll find out where you want to get to and we'll take you there” Reflection Marketing’s services embrace the full brief: Marketing, advertising, PR, branding, web design, SEO and so on, and, with a host of prestigious clients including Lichfield Cathedral, The Theatre Royal, Nottingham, Trust group UK Volkswagen and Skoda dealerships and London investment banker Climate Change Capital, those services are much in demand.

“We devote close care and attention to every single piece of work. For us, every detail matters,” maintains Claire.

“We've won many awards between us but, frankly, we find it far more rewarding when our work produces the results our clients hope for.”

Used to helping businesses achieve success, Reflection now want to ensure it can help the local community, promising to hold an event each year to raise money for a local charity, plans are already in place for next year’s ball which will take place in June 2012. Deposits are already being taken and this event will see many local, Midlands and further afield business people attend to raise as much money as possible for a good cause so get your tickets now.

To find out more about Reflection Marketing’s full range of services, go to www.reflectionmarketing.co.uk or telephone 0845 519 2201.

“You may be looking at reviving your brand or at giving your marketing strategy an overhaul. Or it may just be certain elements that need addressing - your website, your logo or your corporate brochure, perhaps.

“Your business needs effective marketing and we would be happy to help in any way we can.”

Claire heads up an established lively team of nine with differing backgrounds, skills and views; all of whom are expert and professional and who relish the opportunity to get stuck into a project.

Digital Print… how it should be!

The best possible quality using energy from renewable sources, with a team passionate about our quality and service.

t. 01332 299 553 e. sales@purelydigital.co.uk

www.purelydigital.co.uk 6

razordesign Razor Design - an innovative design company based in Stourbridge, West Midlands, are urging businesses to consider these current straightened times as a marketing opportunity.

Too often in times of recession, the marketing budget is the first to be hit, however marketing and advertising is fundamental to protecting and improving shareholder value and cutting your investment today might help the bottom line in the short term, but it will also undermine your brand share and profits in the longer term.

Razor are small, but flexible. A strategic and creative consultancy offering an integrated approach to communication.

Built around a network of highly experienced professionals Razor offer clients creative, considered and cost-effective solutions, delivered on-brief, on-time and on-budget.

Regardless of the size of company or scale of project, the team at Razor ensure your marketing budget is spent where you need it, without compromising on skills or quality.

Talk to the creative partners to discuss your next project or take a look at the website www.razordesign.co.uk Contact Sarah Watson or Paul Crampton on 01384 372928

It is crucial in these austere times for businesses to maintain market awareness and to be noticed, such companies are likely to be in a much stronger position as growth picks up again. At a time when all business costs have to be justified and carefully scrutinised, make your marketing budget really prove its worth by working in partnership with someone who can help you plan your marketing activity and maximise your budget using the most cost effective combination of media available.

greywood the ridgeway stratford-upon-avon warwickshire CV37 9JL

01789 290 101 Our aim is to continue the care that you give your child in a safe, healthy and secure environment.

7

EVEN Disney recognises real magic when it sees it.

Working with the Birmingham creative agency Fluid Design proved such a spellbinding experience for the global entertainment giant, no stranger to creating a bit of magic itself, that it well and truly fell under its spell.

Says Neena Williams, the Senior Manager, European PR for Disney Interactive: “Disney has worked with a number of design agencies but since working with Fluid over the last year, we have no intentions of changing; its work is second to none and its creative a real hit with our team, not just in Europe but also on a worldwide basis.�

It’s just one example of the plaudits which flow in from some of the world’s biggest names for this company which, specialising in the entertainment sector, enjoys a global reputation as a leading design agency offering a fully comprehensive service.

The Arts Council, BBC, Chrysalis Music, ITV, Microsoft X-Box, MTV, Red Bull, Sony Music, Sony PlayStation, Warner Brothers and The Hyatt Group are just some of those featured on its extensive client list, which ranges from global brands to local arts organisations.

Launched in 1995 by Creative Director James Glover and Operations Director Neil Roddis, Fluid first established its design and branding credentials within the music industry but, as it grew, it continued the entertainment theme. “Fluid is not only our name, but also our branding philosophy,� says James Glover. “We have no house style and our studio represents a rich pool of outstanding talent from a wide range of artistic disciplines.� “At every stage of the creative process we guarantee flexible, comprehensive design solutions that bear testament to the breath of our experience and versatility of style.� “The company ethos ‘Never Not Creating’ ensures every project we undertake benefits from an ingrained passion and cultural knowledge, earning Fluid a renowned reputation for consistently evolving creativity.�

%+) ')!%+ !$!+ ) ')&, +& **& ! + .!+

# ) +!% / )* & !%%&- +!- ) +!- ')!%+

From initial brainstorming through to development, solution and implementation, Fluid employs a strategic approach to the design process, specialising in a comprehensive range of services, including: design, branding, art direction, advertising, 3D modelling, animation, packaging, digital media, web design and font creation.

With plans to embrace and develop all possible digital opportunities still further, such as motion graphics, mobile technology and all aspects of the web, Fluid is poised to strengthen its global reputation still further.

!+ &

! !+ #

1 ## ! # ) ') ** * .!+ &#&,) &%+)&#

1 % ! & ') ** ! -!% ) + &#&,) ) %

1 &)"!% &,)* &% / )! /

1 ! (, #!+/ *!$!# ) +& #!+ &

1 )& , !% &)'&) + )& ,) * &# )* # # +* #/ )* % .*# ++ )* $ 0!% * $ %, #* $ )" +!% $ + )! # % ,*!% ** *+ +!&% )/

1 # &) * &)+ ),%* %/+ !% )&$ +&

And yet for a company with such a worldwide reach and reputation, it remains relatively small, based in Tenby Street and with a full-time staff of just eight, backed up by an extensive network of expert freelance contributors.

1 )& , !% ,*!% ** ) * # ++ ) * # # +* '&*+ )* % % .*# ++ )*

With awards adorning its shelves and students and graduates clamouring to take up hotly contested places for internships with one of the industry’s world leaders, there’s no sign that the number of companies wishing to experience some of that Fluid creative magic shows any sign of drying up.

For further information about Fluid Design and to view its portfolio,

By buying products with the FSC label you are supporting the growth of responsible forest management worldwide

TT-COC-002630 1996 Forest Stewardship Council A.C.

8

)!% * )!- % ,*+)! # *+ + %!#.&)+ ).! "* !)

visit www.fluidesign.co.uk Telephone 0121 212 0121.

PEFC/16-33-439

The Attic Room Design Limited

THE world’s biggest names in the beauty industry want the best when it comes to displaying their iconic luxury brands, and that’s why they come to The Attic Room Design Ltd. Coty, Estée Lauder, Giorgio Armani, YSL and Lancôme, are just are small number of the global brands who draw on the expertise and talent of the 30-strong Midlands team to ensure their products are exhibited in all their true beauty.

concept through to the final stage of installation, is bespoke for every project “We design, manufacture and install permanent retail sites, promotions in particular for health and beauty launches and point of sale (POS) units for prestigious cosmetic and skincare brands,” explains managing director Tony Best.

“We also design for shopping mall sites, airport sites, brand launch events and window displays for major department stores.”

In fact, The Attic Room has made it a speciality that it always delivers above and beyond what its top-of-the-range clients are expecting and, in the last five years, has introduced new levels of service and quality to the beauty industry, particularly to the prestige area of the market.

Whether it’s a permanent retail site, POS or promotion, The Attic Room’s projects managers use CAD and site surveys to form the basis of the project and, working closely with the design team, oversee things from start to finish.

And while the company has developed a solid relationship with long-standing clients, it continues to build the business on recommendation and through word of mouth.

Playing a key role is the experienced manufacturing department which, from its 16,000 sq ft workshop, produces bespoke highquality POS, retail sites and promotional furniture. while the installation team oversees the installation.

As a result of its glittering reputation, it has recently branched out into the technology industry, with clients such as Samsung, Google and Statoil part of a prestigious list which also includes L’Oreal, Viktor & Rolf, Kiehl’s, Decleor, Missoni, Dior, Cloud Nine, Corioliss, Fashion Fair and Illamasqua.

The magic is created in a series of converted barns on a farm in East Langton, Leicestershire, from where The Attic Room provides a full, in-house service, all of which, from design and

No matter how large or small a project, they travel to any part of the UK and Ireland to ensure the high standards are maintained.

The Attic Room also designs events for new brands and, whether they’re taking place in-store or at a different venue, each event replicates a brand’s themes after the launch.

The service continues with window displays - The Attic Room designs for all major department stores throughout the UK and is used to making a big impact.

“Window displays are a great way of encouraging passers-by to go into a store and find the brand, so they must always be spectacular,” says Tony.

are proud to count The Attic Room Design as a valued client and would like to wish them every success for future ventures 157 Humberstone Lane, Thurmaston, Leicester, LE4 8HN

www.thinksignandprint.com

t: 0116 260 6760 f: 0116 260 3321

And The Attic Room can still help clients, even when it’s not providing high-class, eye-catching displays for it runs a storage service, enabling customers to cost-effectively store their retail and promotional furniture for future use and rents out furniture to be used in-store as part of any retail, POS, promotion or window display.

For a full list of its services, go to www.theattic-room.co.uk or to make an enquiry, telephone 01858 545383.

9

There are very few people in the world who don't struggle with IT, explains Daniel: “Some people are blissfully unaware that there's a brightness control for their monitor, continuing to squint at their screen as they work. Others think that networks are always slow, and that servers are always expensive and unnecessary. At Kamazoy we’re specialists at bringing simplicity and efficiency to single machines and large IT networks which makes them ‘just work’. We're here to help you make the most of your IT, and ensure you enjoy the journey.”

Offering independent supplier advice and information, based solely on a client’s requirements, Kamazoy provides complete IT solutions for major nationals, small traders and home users.

Kamazoy’s help and support covers:

DON’T know your Twitter from your tweet or your Facebook from your address book? Then Kamazoy is here to help.

Kamazoy is offering Birmingham Business Post readers an opportunity to create their very own business Facebook page, as well as supplying the training and it’s absolutely free!

While millions have embraced social media as being the way forward in business promotion, many feel left behind by the speed of social media change and daunted by the process of joining a new online community, preferring to concentrate on what they do best – their business.

• IT consultancy for reliable computing solutions • Wireless network design and supply from small office networks to schools, hospitals and large enterprises • Data storage and server virtualisation design, implementation and support • Voice over IP telephony and communications cost reduction • Effective technology that delivers real savings • Team management, technical support and change management • Web design and business promotion (Facebook, Twitter, social media and Google AdWords) Kamazoy is a mobile company sending technicians to clients’ premises and utilising technology via the Internet for remote meetings. Visits extend to Kamazoy’s home computer repair service, one-to-one computer lessons, and advice and support to introduce small business owners to the Kamazoy IT way of doing things.

Their approach has certainly ‘clicked’ with the business community and Kamazoy has secured several prestigious contracts, including the delivery of a complete-customised learning platform to Legrand Electric to help train and measure the success of staff sales training, they have also been commissioned by a well-known Birmingham-based home shopping company to create and design a customer information collection system to enhance customer orders as well as a successful project supporting a 1,400-strong secondary school through the challenges of transition to a managed service provider, delivering technical support as well as management and leadership for their technical team.

“Basically, if it’s anything to do with computers, technology or the Internet we can help.” said Daniel: “Just mention the Birmingham Business Post offer when you call.”

Kamazoy Managing Director, Daniel Dainty, understands the importance of getting a brand message ‘out there’ - so he’s keen to help: “A Facebook business presence helps establish brand loyalty, provides visibility and allows businesses to promote special offers to their followers.”

It’s exactly the kind of assistance in which Kamazoy excels, living up to their slogan ‘We’ll help you do IT’.

10

For more information about Kamazoy’s extensive services, visit www.kamazoy.com email: hello@kamazoy.com or telephone: 0843 330 8613

G I & D

Telephone:

01543 466941

solicitors

Email:

kevin.sherriff@gidsolicitors.com

Sales and Lettings Agents

Gardner Iliff & Dowding Solicitors 14-16 Wolverhampton Road, Cannock, Staffordshire, WS11 1AN

JB MAINTENANCE We maintain your Property Commercial and Domestic Work Undertaken Reasonable Rates Reliable Local Service •Tiling •Cladding •Guttering •Dry Verges •Ridge Tiles •Patios •Cleaning Fascias, Soffits & Gutters •Painting and Decorating for Letting Agents •Door Locks •Window Locks •Handles•General House Maintenance •Plumbing

Based in Staffordshire Call us now for prompt, reliable service Time-served Contractors Est. 2003 Please Telephone: 07976 354670 Or email: jbconstruction@ntlworld.com

23 Greengate Street, Stafford ST16 2HS

In tough economic times, when many are being tested, one independent estate agency has successfully evolved its business model to ensure continued success and a solid positioning for growth over the next years.

The last four years have seen the lettings department of Jayman Sales and Lettings grow by over 60% and plans are in motion for further growth and expansion via mergers and takeovers of smaller companies.

The most recent growth has been accompanied by heavy investment in the latest computer systems and state-of-the-art technology to ensure customers get the very best and most efficient service possible. This has given Jayman the edge in ensuring its customer service levels are constantly rated highly by its clients.

It’s that uncompromising approach to customer satisfaction and determination to offer the highest standard of estate agency and lettings service throughout Staffordshire and the West Midlands that have served Jayman well for more than 20 years since its inception by its founder, the late Stuart Greaves FRICS. Now owned and operated by Stuart’s sons Ben and James Greaves, the company has recently rebranded to enhance its forward thinking and modern image and offers a full range of property services including residential sales and lettings, commercial property and financial services.

Each department of the company contains dedicated and highly trained staff forming an experienced team of professionals who are always prepared to offer independent and confidential advice regarding customers’ requirements.

Mark Redler & Co are pleased to be working with Jayman Ltd and would like to congratulate them for their 20 years in business and wish them continued success for the future Contact us now for all your legal requirements Telephone: (01785) 256445 Fax: (01785)240971 Mobile: 07860 779898 email: post@markredler.co.uk

Jayman pride themselves on offering unrivalled customer service with a solid reputation built on 20 years of successful trading with quality and customer service at the forefront of its business ethics .

For further information or to make an enquiry, telephone 01543 416567.

www.markredler.co.uk 11

Is your company

…

An

an

niv

ers

ar y … comAn a me ward nd ati or on … or A re ref lo urb cat ish ion … me Am nt an bu age yo m ut ent ...A ne xpa nsi on …

An ew con tra ct

celebrating…

Or would you just like some publicity to enhance your image?

The Birmingham Business Post is a high quality, glossy A4 publication that is distributed directly to 20k+ managing directors and decision makers throughout the Midlands with an annual turnover in excess of £300K. Our magazine is focused on the professional business audience in the Midlands region and reaches them on two levels; directly through their mailbox and passively through casual reader pick-up.

Contact our team Tel: 08000 807 809 Fax: 01905 726 467 Email: hello@birminghambusinesspost.co.uk 12

Bangladeshi and Indian Cuisine For the finest, authentic Bangladeshi and Indian cuisine, freshly prepared visit Thrishna in Broad Street, Upton-upon-Severn, in the rural heart of Worcestershire.

Established in 2007 by Rifa and Chondon Miah, who have over 20 years experience of preparing and serving the best of both original and traditional Bangaldeshi and Indian cuisine; Thrishna offers the warmest of welcomes; you will be made to feel instantly at home.

The friendly and helpful members of staff are ready to help and advise on your choices from the extensive menu of Bangaledshi, Indian, Vegetarian and European dishes. All the dishes on the menu at Thrishna are made to order, and freshly prepared with spices that are ground in-house.

Your knowledgeable waiter will also be happy to suggest appropriate accompaniments, and starters from the wide choice available. The restaurant offers an excellent choice of wines, real ales, beers, lagers and soft drinks. The aim at of everyone at Thrishna is to ensure that you have a thoroughly enjoyable dining experience.

The wide choices include a number of favourites, which are ordered again and again, including, House Lamb, Chicken Special, Chicken or Lamb Satkora and Rahad Green Herb.

The speciality of the restaurant is the aromatic South Indian Garlic Chilli Chicken or Lamb. Although we specialise in very authentic Bangaldeshi and Indian cuisine, our chefs will prepare dishes for the less adventurous, including Vegetarian, and traditional European options.

During a recent visit to Thrishna we were made warmly welcome, each member of staff coming to say “Hello�. On choosing a dish that was unfamiliar to me, the staff enthusiastically discussed my choice and the types and levels of spices that would be used in its preparation. The waiter, the chef and the proprietor all came to check that I had enjoyed the dish, and offered to prepare something else, if the dish had not come up to my expectations.

Trying new dishes and tastes at Thrishna is a rewarding experience.

An excellent home delivery service, free within a 5 mile radius of the restaurant, is also available.

For further information or bookings please contact Thrishna on: Telephone: 01684 594900 / 591199 34 Old Street, WR8 0HW

13

THE

TERRACE RESTAURANT

The Terrace Suite

THEY’VE been cooking up a storm at The Terrace Restaurant, in Brownhills - and diners love it.

This traditional English venue is a long-established favourite, thanks to its wide-ranging menu and ability to host functions be they small family occasions, large joyous celebrations, conference gatherings or straightforward club meetings.

And with a packed programme of special events and offers throughout the year, there’s always a reason to visit The Terrace Restaurant. Leading the dedicated and passionate team are sisters Rosemary Sherratt and Anne Tucker who are proud of their venue’s range of facilities and the expertise which enables staff to be so flexible in accommodating customers’ needs.

So whatever your taste or dietary requirements, The Terrace Restaurant has it covered: succulent starters, vegetarian options, traditional roast meats, steaks, chicken and fish with some mouthwatering ‘naughty but nice’ puddings, such as raspberry pavlova or the chocaholics’ favourite - chocolate fudge cake.

Those looking for more than just a great dining experience, can still find it at The Terrace, which has three restaurants catering for all types of function.

“We are an ideal venue for all types of occasion, from an intimate dining experience to a banquet for your wedding reception,” says Anne.

The Terrace Suite provides superb banqueting facilities from 100 to 200 guests and is popular for wedding receptions, dinner dances, formal and informal luncheons and dinner parties.

“Whatever the requirement is, all are delivered to the very highest standards, thanks to the professional and courteous service.”

“This is an ideal venue to which to invite family and friends to celebrate your special day,” says Anne: “Our friendly team is delighted to organise every aspect of your reception. We adapt our facilities and services to suit your individual needs, guaranteeing total flexibility.”

Located between Lichfield and Walsall, just two minutes from junction T6 of the M6 toll road, The Terrace Restaurant is easily accessible and, with a three-course lunch menu starting at an affordable £16.50, is a popular choice for daytime dining.

14

Small visitors are welcome and eager to tuck in to the children’s menu while there is also a party menu for groups of eight and above, a table d’hôte and á la carte.

The next-door purpose-built disco means revellers can dance the night away with our resident DJ.

The Evergreen Room The Garden Room

For slightly smaller gatherings, The Garden Room, seats 42 and is ideal for celebrations, intimate dinner parties, business meetings or conferences and for even smaller events, The Evergreen Room accommodates 18 to 24 guests.

T: 01543 579705 E: andrew@ andrewwoolleymeatsltd.co.uk Andrew Woolley Meats Ltd 91 Watling Street, Bridgtown, Cannock, WS11 0BG

Even if you don’t have a specific occasion, The Terrace Restaurant can provide an entertaining occasion through its lunchtime events programme and special offers.

September 8 sees Off the Cuff Black Country Stuff” while October 20 is Dollywood - and Anne and Rosemary are already taking Christmas bookings.

The Terrace Restaurant is open for morning coffee on Tuesdays to Saturdays, from 10.30am until noon, lunch on Tuesdays to Saturdays, noon - last food orders at 2pm and Sundays, noon last food orders at 6.30pm.

The dinner menu is available Tuesdays to Thursdays from 6.30pm to last food order at 9pm, Fridays and Saturdays, from 6.30pm to last food order at 9.30pm and on Sundays from 6.30pm to last food orders at 7.30pm.

For full details and to make a reservation, visit www.the-terrace-restaurant.co.uk, Alternatively telephone 01543 378291 or email: reservations@the-terrace-restaurant.co.uk.

EPoS solutions chosen by the best

TISSL - proud to be a partner in the success of The Terrace Restaurant

BEA FIRE SAFETY Limited Fire Risk Assessments & Training Consultants Tel: 01785 606 892 Email: admin@beafiresafety.co.uk

BEA Fire Safety 15 Aldershaw Close Parkside Stafford ST16 1SX

Open your restaurant to a world of EPoSsibilities© Call TISSL on 0845 269 0624

www.tissl.co.uk

WE ARE DELIGHTED TO BE OF SERVICE TO THE TERRACE RESTAURANT

insurance brokers

Suppliers of: Water Coolers . Fire Safety Equipment Soft Drinks & Beers . Corporate Facilities

Telephone: 0121 778 5751 Fax: 0121 777 0393 Email: info@richardwallis.co.uk www.richardwallis.co.uk

Tel: 0845 06 92837

Email: info@horizonhq.co.uk

15

Catalan, is a fabulous casual dining experience offering great tapas and a delicious dinner menu, located in the heart of historic Warwick.

Established in 2004, they are proud to have built up a loyal following of customers and friends over the years, who all keep coming back for the friendly welcome, great food and personal service. Why not see what all the fuss is about, and make a visit to Catalan? Bring a party of friends and enjoy their fabulous Tapas Party, for 6 people or more. For only £12.95 pp. you will enjoy three waves of delicious tapas dishes to share, a fantastic mix of fish, meat, and vegetarian dishes, and you can be sure that there will be plenty for you all to enjoy. The Rustica section of the menu features light dishes served in a more rustic style, available at lunchtimes and on Mondays to Wednesday evenings. The Ala Carta menu offers a mouth watering selection of starters, mains and desserts influenced by the culinary regions of the Mediterranean. Their chefs cook every dish to order, using the very best ingredients, sourced locally where appropriate, to ensure that your food is as good as it can possibly be.

fine summer so that diners may enjoy the outside space, lingering over their wine as the dusk falls.

July in Warwick is just fantastic, especially when the weather is good. There is so much going on, concerts at the Castle and the magnificent Warwick Folk Festival. Be there and join them!

As a testimony to the hard work of all the team, Catalan has just been awarded a Certificate of Excellence in May 2011 by Trip Advisor.

Café Catalan, Jury Street, Warwick CV34 4EW Telephone 01926 498930 E-mail malcolm@cafecatalan.co.uk

New for this season, in line with the health benefits of Mediterranean cuisine, Catalan’s chefs have devised a few lighter choices in time for summer dining, such as baked fillet of trout “en-papillotte”, (cooked in baking parchment with straw vegetables, garlic, herbs and lemon). Catalan is hoping for a

browns

Specialist Catering Butchers Proud supplier to Cafe Catalan " !

Tel: 01788 569664 www.brownsfoodservice.com 16

" "

"

Grosvenor Catering Owned jointly by Ray and Jan Playdon, the business was originally founded in 1981 as a three way partnership between Ray Playdon, Joyce Mann and Derrick Pinches, following the retirement of Joyce and Derrick, the business has been run, since 2000 by Ray and Jan Playdon.

Ray went straight into catering at age 15 and served his apprenticeship at the White Swan in Henley In Arden, he completed a three year course at Birmingham College gaining his City and Guilds qualification 147/151. This was followed by 2 years working at the London Hilton. Ray spent the next two and a half years refining his skills at various highly prestigious venues in Switzerland.

The business was established at the Royal Showground at Stoneleigh Park - Rank Village Restaurant. The company is very well established in the Warwickshire and West Midlands areas.

Our production kitchen is based in the countryside at Ufton which is very conveniently located for distribution and delivery.

All our customers are extremely important to us every commission is overseen by Ray and our full – time chef. We have catered for royalty and for film-stars, and pay the same attention to detail to all our clients. We feel that this is what makes us stand out, we are involved from start to finish with a very personal and friendly, yet absolutely professional approach.

This focus on customer satisfaction, results in a very high level of repeat business.

We are currently taking bookings for weddings in 2012/2013 All our full-time members of staff have certificates for Health and Safety, and food hygiene. The certificates are displayed in our unit and in our mobile unit. We also employ a large number of part-time waiting staff as required to make sure that all our clients receive the high standard of service we pride ourselves upon.

Grosvenor Catering, 10, Church Terrace, Harbury, Leamington Spa, Warwickshire. CV33 9HZ Telephone: 01926 612510 Email: ray@playdon.fsbusiness

Curious,

but not everyone knows we do business insurance

We do. Call 01789 740751 for a quote or pop into the office to talk to us at NFU Mutual Office, Unit 15A Goldicote Business Park, Banbury Road, Stratford-upon-Avon, Warwickshire CV37 7NB. Agent of The National Farmers Union Mutual Insurance Society Limited.

We do right by you

all her clients can be assured from the moment they step into the friendly and welcoming salon that they will receive the best service and advice, including recommendations for a number of nutritional supplements which are becoming an important aspect of the business.

The busy location in Handsworth Wood ensures a steady flow of clients of all ages and nationalities who all benefit from a professional service at a reasonable cost, and who appreciate the exceptional client care.

Alpha & Omega Hair Designs provide a salon service for people of all nationalities. Services include shampooing, conditioning, blow-drying, cutting, colouring, relaxing, plaiting, weaving, and hair-extensions. We use Kadus colouring products and Keracare hair products.

When Claudeth Bennett originally took over the premises, in 2002, which had been run as a hairdressing salon which only offered services for European hair, she made the exciting decision to also offer a range of services suitable for African Carribean hair, including relaxing and plaiting.

Claudeth has over 20 years teaching experience and is a qualified assessor; she has brought all her experience to ensure that the most innovative techniques are used in the most professional manner possible. Claudeth has trained her staff in hairdressing skills to the most exacting standards, and in all the most up to date qualifications in customer care, and health and safety training. Claudeth’s senior stylist is also able to provide all chemical services, such as colouring and relaxing. A growing part of the business includes plaiting, hair extensions and weaving. Claudeth places great emphasis on client consultation,

For professional, affordable hair care, whatever type of hair you have, visit Claudeth in her newly refurbished salon. Telephone 0121-554-0222 for an appointment, or call in.

Alpha & Omega Hair, 32, College Road, Handsworth, Birmingham B20 2HX

GPB Supplies Ltd Unit 6 Ash Court, Crystal Drive, Smethwick, West Midlands B66 1QG

• Kercare, Affirm & Ferm Ranges • Arosci Ranges • Organic Root Stimulator • Isoplus Range • Syntonics Products • Distributors & Wholesalers

Tel: 0121 5445503 17

Admiring the perfect hairstyles in the glossy magazines, you'd probably assume that to bag yourself a photoworthy barnet from a celebrity hairstylist, you'd have to pay big bucks down in the capital city.

But, as a loyal and ever-growing crowd of clients in and around Wolverhampton will tell you, we have two hairstylists to the stars in our midst (and you won't even have to re-mortgage the house for a cut and blow).

Hairdressing duo Royston Blythe and Nick Malenko currently own two hugely successful salons, but operate primarily from the flagship in Compton, near Tettenhall. Here, they cater for everyone; working mums, style-conscious teenagers and ladies who lunch, right up to the mega-famous household names gracing the pages of those aforementioned glossy mags.

Looking at their credentials, it's no surprise that Royston and Nick are in such constant demand from the likes of Katie Price, Tamara Ecclestone, Alex Gerrard and Rachel Hunter to name but a few. After four decades honing their skills at catwalk shows, photoshoots and various media platforms, their CV now includes teaching and presenting around the world, celebrity weddings, styling for OK, Vogue, and Marie Claire, judging at national competitions, working at designer shows for the likes of Christian Lacroix and performing hair makeovers on GMTV and Sky One. And, naturally, their trendy and dynamic team of staff stand to benefit from such driven and inspirational figureheads. Booking a standard cut and blowdry in the Compton salon means you'll

18

likely be coiffed by a talented young stylist who has produced the cover look of Hair magazine, styled at Harvey Nichols shows, produced collections in Paris, graduated from Advanced Colourist degree courses or won British Hairdressing Awards.

Down in the London salon, which is located within the opulent surroundings of the world-famous Dorchester Hotel on Park Lane, you can even go one better and share a hairdresser with the royal family; Creative Director Ian Carmichael has been personal hairdresser to Her Majesty the Queen for thirteen years. In this salon, the emphasis is on luxury and personal service, and a beautiful blowdry here is undoubtedly one of the finest ways to spend time in the city.

Guitar & Son IT’S only rock and roll but they like it at Guitar & Son and blues, and classical or any other kind of music.

This Stafford store is a place where music really does make the people come together: up and coming musicians eager to learn, those looking to buy a new instrument, others needing to replace a part on theirs and some wanting to get their sounds out to a wider audience.

All this and more can be found from the Eastgate Street shop, launched by Eric Furze back in 1995.

Today the store is a vital stop-off for anyone who is someone Staffordshire’s busy music scene - but it also attracts artists from around the country, many of whom come to Guitar & Son while on tour.

These have included Climax Blues Band bassist, Derek Holt; Nektar guitar virtuoso, Roye Albrighton, and up-and-coming Wolverhampton indie band The Lines.

20

“We’re a general musical instrument store, but we also offer a full repair service for guitars and amplifiers,” says Eric, whose career has been spent in the entertainment industry and from which the shop was a natural progression.

“I’ve always been a promoter, organising gigs and bands would always need strings for their guitars so I started taking strings along and selling them,” he explains.

Today, the bands and solo artists still come to Eric at Guitar & Son, from where he continues to organise gigs and promote them locally, nationally and now globally since he and his youngest son Jake started presenting an online radio show at www.stafford.fm But Guitar & Son is not all about what’s happening now - it’s keen to help musicians of the future and offers in-store guitar and bass tuition while Eric can also put people in touch with teachers of a whole host of different musical instruments.

“It doesn’t matter what kind of music it is as long as it’s music I don’t mind,” he says.

Another benefit of coming into the shop - where customers can not only park in front of the building but try out the products and services and drop off CDs for the radio show - is that there’s no shortage of free help and advice available from Eric and his staff.

“We can show youngsters amps, how to tune drums and that noise isn’t everything; it’s a lot more than just plugging in,” says the man who describes himself as a “happy” bass player.

“There’s a thriving scene of upcoming bands here and I can pass them on to live music venues such as the Sugar Mill at Stoke or the Flapper and Firkin in Birmingham.”

Being such an established and respected part of Staffordshire’s music world, it’s no surprise that Guitar & Son is known by musicians across the country - but modest Eric puts that down to his store’s “daft name”. But actually, the title is a further source of pride. “The shop’s named after an album recorded in Stafford

by Pete Haycock of the Climax Blues Band,” explains Eric. “He was a favourite guitarist of mine who lived locally. He’s a session musician now and lives in Germany but he did come in here and was proud and pleased I was keeping the name alive.”

Guitar & Son is open from 10am until 6pm all week, except Wednesdays when it is open from 10am to 4pm.

For further information telephone 01785 606614.

Photographs by Jodie Cunningham.

Rotosound Unit 3B, Morewood Close, Sevenoaks, Kent TN13 2HU

World Famous Music Strings Thanks for your support!

Telephone:

01732 450838 Email: steve@rotosoundmedia.com

Available Through Guitar & Son 21

A REVOLUTIONARY new cooking system is not only quenching the flaring flames of the barbecue, it’s tamed those of a Dragon as well.

Theo Paphitas has maintained a keen interest in the GrillStream system ever since it impressed him and the rest of the formidable panel in a 2009 episode of the BBC’s Dragon’s Den.

Barbecue cooking doesn’t get much more ‘grilling’ than this.

For further information about the GrillSteam Ltd and it’s ground-breaking new cooking system, go to www.grillstream.co.uk

Since that first appearance, and a follow-up episode in 2010, GrillStream Technology has been licensed to a number of manufacturers across the globe and has been a smash hit in the barbecuing world.

The system has been developed by barbecue fanatics Ian Worton and Peter Neath, who set out on a quest to cook the perfect sausage without setting a barbecue alight, causing excessive flare-up or ending a season with a greasy, messy piece of equipment.

Using their extensive engineering skills, they have been able to solve the barbecuer’s age-old problem of fat fires.

They have invented an open bar grill system which streams the fat away from the cooking site and into a collection vessel for easy disposal.

“This means healthier food as it stops the burning and excessive smoke, which contains harmful substances, and gives uneven cooking,” explains Peter.

“When barbecuing, how many times have we all burnt the outside of the food, yet, at the same time run the real risk of serving it up raw in the middle?

“By preventing the fat/oil from dripping onto the heat source, yet still allowing for direct convected and radiant heat Grillstream is the perfect open bar grill system, streaming away the fat for virtually flare-free, clean and healthy grilling.”

And, ultimately, that sausage ends up being cooked to perfection.

Since its two Dragon’s Den appearances, in between which Jeff Moore joined the business, GrillStream has successfully licensed its technology to a number of manufacturers from all over the world, particularly in France and the USA, and now offers a range of GrillStream grills for domestic cookers and barbecues.

Just launched is the 360, a kettle replacement grill which can be retro fitted and which GrillStream Ltd will be suppling direct to the public in this country and abroad.

The company also plans to focus on the domestic and commercial cooker market where, says Peter, the technology can be equally well applied to give new options to indoor cooking.

And as its range of products increases, the company, currently based in offices on the Papermill End Industrial Estate in Great Barr, Birmingham, has high expectations of taking on commercial production units in the region.

22

Sitting down to eat with BBC 'Dragon' Theo Paphitas.

THE LEISUREBOX N-ice to see you, to see you n-ice! Birmingham is celebrating now that, since the beginning of the year, it has its own fullsize ice rink once more.

Midlands families are falling over themselves to visit the city’s coolest attraction, part of a huge revamped complex in Pershore Street. Entertainments firm Midland Leisure Centre ltd has breathed new life into the former Silver Blades and Planet Ice rink which was gutted by fire in 2003.

The company has transformed the building into The Leisurebox - a venue for the 21st century now also boasting a 24-lane bowling alley, restaurant, licensed bar, pool tables and amusements. Now able to offer birthday party celebrations, visitors can choose to bowl or skate for on their special day - or combine the two with two bowling games and unlimited skating time. But you don’t need to have a party to double the fun - one of The Leisurebox’s most popular packages is the £10 bowl and unlimited skating.

With its UV lighting effects and the latest in technology and amusements, which include a rollercoaster simulator, the bowling alley is a huge draw for families and friends seeking a great way to have fun. But there’s no doubt that everybody’s really excited to see Birmingham back on the ice skating map - and Leisurebox hasn’t forgotten the city’s prestigious contribution to the sport.

The rink has been named the Olympian Ice Rink in honour of the Birmingham born 1988 Olympic speed skating gold medalist Wilf O’Reilly, who trained at Silver Blades, and the late John Curry, the the world champion and Olympic gold ice dancer who also trained

in the city. All ages and abilities are catered for - Ice Toddler sessions are aimed at parents with youngsters aged between 18 months and five - while Ice dancers and speed skaters are all expected to flock to the new rink.

Those wishing to up the pace can take advantage of Learn to Play Ice Hockey, an English Ice Hockey Association course covering the sport’s basics, including elementary skating, puck control, balance and passing.

And if you have never donned blades and stepped out on a rink and yearn to glide effortlessly across the ice, then the John Curry Ice Skating Academy is running the Skate UK-approved Learn to Skate course, developed by the National Ice Skating Academy. “As a sport, ice skating could help you burn about 400 calories an hour: what a great and fun way to keep fit,” says The Leisurebox’s General Manager Chris Carpenter.

“Apart from the adults-only sessions on Tuesdays, our Learn To Skate lessons are mixed so that the whole family can learn together.

More than 50,000 people a year complete a formal Skate UK Learn to Skate Course and the success of television’s Dancing On Ice has helped to make this extremely popular.

“Our John Curry Ice Skating Academy is about to be opened to develop City skaters to competition level so there's no better time to join than now and be part of it from the start. It's incredibly exciting for the people of Birmingham to have their own ice rink once again.”

All the facilities at the Leisurebox are available for corporate events, private hire and special occasions.

For full details and opening times, go to www.theleisurebox.co.uk, telephone 0121 622 5207 or e-mail info@theleisurebox.co.uk !

! #!"

!" "

It is the policy of the Anglian Chemicals group of companies to select and supply products which will fully meet the needs of our customers in terms of quality, cost and service Tel: Fax: Email: !

!

!

www.anglianchemicals.com

We wish ‘The Leisure Box’ (The Arena Group) Every success with this new venture and we are pleased to have assisted them with insurance arrangements Circle Insurance Services Plc 118 Holyhead Road, Coventry CV1 3LY Tel: 024 7625 7444 www.circleins.com 23

Izaak Walton Golf Club Izaak Walton Golf Club was formed in 1993 exactly 400 years after the birth of the celebrated writer Izaak Walton who is best remembered as the author of The Compleat (sic) Angler or The Contemplative Man’s Recreation. Izaak Walton lived in nearby Shallowford and his beloved fishing river “The Meece” flows quietly alongside the thirteenth hole from tee to green before branching off towards his cottage which was bequeathed to the people of Stafford following his death in 1683 and is still open to the public.

It is a private members club but visitors and societies are always made welcome and Jill Mattocks who has been catering for members and visitors alike for over 15 years is renowned throughout the golfing fraternity of the West Midlands for her home made pies such as Chicken, Leek and Stilton which is a firm favourite. The bar offers a wide selection of beers including hand pulled real ale, wines, spirits and soft drinks and has hosted many events such as Izaak’s Got Stars In His Eyes performed by some very talented members.

are proud to be associated with

Society packages start from £20.00 per head at weekends or £17.50 midweek or you might like to take advantage of our Wonderful Wednesdays offers when a day ticket in the summer is only £12.50. We also offer twilight golf and other offers so keep a look out on our website at www.izaakwaltongolfclub.co.uk for latest prices

Izaak Walton Golf Club

24

The course is a championship length of 6370 yards and is set in two loops of nine both returning to the clubhouse. The front nine lulls you into a false sense of security with well defined open fairways and the back nine tests you with tighter landing areas and water in abundance and fabulous risk and reward holes which can make or break a scorecard. Details of the course layout and individual holes can be found on the website at www.izaakwaltongolfclub.co.uk Other facilities on offer to both members and visitors are a driving range of 300 yards in length, chipping and bunker areas and a high quality putting surface to hone those troublesome short puts to perfection.

There is a well stocked pro shop where you can buy anything from a KitKat to a full set of fitted golf clubs. There are also teaching professionals who can help and advise on purchasing equipment or can help you perfect your golf swing.

DUDLEY G

LF CLUB

Dudley Golf Club is launching a new membership package for 2011 and has some exciting summer offers.

The Malverns, Clent Hills, the Lickies and the Wrekin are just a few of the vistas on display.

Founded in 1893, this 18 hole, par 69 parkland golf course can be found just 2 miles from junction 2 of the M5. Set in the heart of the Black Country the course provides a fair test for all standards of golfer. The friendly club house offers excellent home cooked food to round off the perfect day's golf.

After a testing game you can relax in our comfortable lounge before tucking into home-made food in the dining room.

As you play, the whole panorama of the West Midlands countryside is revealed offering the most wonderful scenery.

Our professional offers a fully stocked shop and would be pleased to help you with any of your golfing needs ranging from equipment & lessons, to prizes or vouchers for society golf days.

We look forward to hearing from you and would encourage you to take the opportunity to come and visit us at our enjoyable and very friendly golf club.

NEW FOR 2011!

Full membership £287.50 (1st April to 31st August 2011) - less than £14.00 per week, with special rates for 19-29 year olds.

Please contact Dudley Golf Club for full details of 12 month membership, and the Summer Specials which will run from 1st April 2011 to 31st August 2011.

!

!

"!

! "

#

Dudley Golf Club, Turners Hill, Rowley Regis, Dudley B65 9DP Telephone: 01384 233877 E-mail: secretary@dudleygolfclub.com

Parkway Hygiene Limited OPEN THEIR LONG-AWAITED WEB SHOP Parkway Hygiene Limited are proud to announce the opening of their web shop, which will be up and running from mid-July.

Building on from 13 years of success, this family run Birmingham based suppliers of Janitorial and Cleaning Products and services are expanding their offering by means of an on-line shop.

Parkway pride themselves on their level of customer service and support, with most orders able to be delivered within 2 working days. There is no charge for local deliveries, another benefit very much appreciated by their customers.

Parkway Hygiene Ltd supply paper products, chemical products, cleaning equipment and floor maintenance equipment to both the public, and the industrial sector. They are agents for Deb hand washing products and for Avmor, a Canadian company specialising in chemical cleaning and floor finishing products. They deal with the general public, schools, children’s nurseries, residential and care homes, funeral directors and many more.

Amongst their customers for cleaning services is the Tally Ho, which is the West Midlands Police force conference centre and social club,also a number of schools and car showrooms. They are often called on to give emergency cleaning cover within building and schools.

26

Some of the local schools consider Parkway Hygiene Limited a “One Stop Shop” for anything slightly unusual, this hygiene supplies company have found themselves supplying, a chicken run and baby chick feed, 24 fairy costumes, Elvis outfits, camel outfits, and most extraordinarily, a fake coffin with an exit hatch!

This is a company that doesn’t just give lip service to the concept of customer service they really deliver!

Parkway Hygiene Limited, Units 2/3, Bridge Walk, Acocks Green, Birmingham B27 6SN www.parkwayhygiene.ltd.uk Telephone/Fax: 0121 707 4778

" !"

# "!

"

" !

"

#

A & H Dental Care WHEN it comes to providing high quality cosmetic and general dentistry, it’s the whole tooth and nothing but the tooth for A & H Dental Care.

Husband and wife team Adam and Helen Precelton are passionate about not only offering the very best and the latest treatments available, but also giving exemplary customer service and a unique friendly experience that cannot be matched.

“Everyone finds bad service or indifference annoying and insulting and when we established the practice in 2000, we vowed that we would never let anyone walk away disappointed at our efforts,” declares Adam.

The results speak for themselves. Adam was was nominated through testimonials from patients, laboratories and staff to be a finalist in The Probe (Dental Journal) Dentist of the Year but, even more importantly, when the couple, reluctantly, decided to provide the practice services independently from the NHS, last September, they were told to expect to keep no more than 40% of the adult patients and no children. Yet they retained half of the registered children, and 65% of patients overall.

The practice introduced a membership scheme which has proved incredibly popular, allowing patients to spread the cost of their routine care and receive a discount on treatments, at the same time creating a bond with the practice.

“Keeping registration alive is key to working on long-term care, with preventative approaches being a large part of our treatment ethos,” says Adam. “To do this effectively you need to see patients regularly and long term.”

Today it also has a decontamination room - part of Adam and Helen’s determination to maintain the highest standards in every aspect.

“New HTM01-05 cross infection control guidance from the Department of Health (DoH) allows two tiers of compliance,” explains Adam.

“Our decontamination room with automated instrument cleaning ensures the maximum safety of patients; we could not settle for just meeting the 'Essential Requirements' laid out by the DoH but went straight to 'Best Practice' level.”

A founder and now Gold member of the British Dental Association’s Good Practice Scheme, A & H Dental Care has six members of staff and provides in-house training, collaborating with external bodies to achieve formal certificated recognition for receptionists.

All the clinical staff are registered with the General Dental Council and carry out its required Continued Professional Development while regular training and update sessions ensure all are familiar with the latest policies, procedures and practices.

“A & H Dental Care has been lovingly created over 11 years in our own vision of great dental care with a high level of customer satisfaction,” says Adam.

“We aim to build a personal relationship with each patient as an individual, listen to their wants and needs and exceed their expectations.”

For full details about A & H Dental Care’s services and opening times, visit www.ahdentalcare.co.uk or telephone 01926 499991.

Based at 38 West Street, Warwick, the practice covers routine dental care such as health checks, scale and polish appointments and x-rays, through to advanced restorative treatments including white fillings, crowns, bridges, veneers, root canal treatments, dentures and implants.

Professional whitening is also offered along with sleep assessment appointments to consider options such as antisnore appliances or whether to seek advice on sleep apnoea.

Adult and child custom-made sports guards are also available.

From the start, Adam wanted modern well-equipped surgeries with every technology available used to improve the patient experience - in 2000 when dentists were still writing paper notes his new practice was fully computerised.

""' ## &

'

FORTRESS Freephone 0800 731 3400 www.fortressrecycling.com

$

&

" !

#

The A& H Dental Care team proudly display their certificate on the day they achieved Gold Membership of the British Dental Association's Good Practice Scheme earlier this year.

$ #%!! "$

$

Proud to support A & H Dental 27

Celebrating 20 years of success, the team at Bradley Environmental Consultants Ltd. From left: Kim Racey, Dave Wood (above) Financial Director Peter Robinson, Gareth Jones, Director Lisa Dangerfield, Chaz Reeves, Operations Director Brent Walker, Chris Gibson, Commercial Manager Steve Flynn, Matt Dawes, Richard Bridgewater, Jess Ford and Teresa Dulson.

THIS year marks 20 years at the top for Bradley Environmental Consultants Ltd - but that’s not all it’s celebrating.

The company, one of the UK’s leading independent health, safety and environmental consultancy providers, is also excitedly anticipating the future with big plans for growth and recruitment during 2011 and beyond. “Here’s to another 20 years!� declares commercial manager Steve Flynn. “We’re very proud to be celebrating two decades in continuous independent business, which have seen us enjoy remarkable growth, but we won’t stop there. “During 2011 we will be launching new initiatives and expanding our existing services to ensure our customers receive the service they

BUSINESS INSURANCE SPECIALISTS

30

demand and rightly deserve. These will mean hiring new staff to join the company at existing locations or at our planned new offices. It’s a great time at the moment. We are extremely busy and the company is doing very well.�

Bradley Environmental Consultants Ltd is one of the UK’s leading independent health, safety and environmental consultancy providers with a nationwide client portfolio.

Over the years it has secured contracts across the country, opened additional offices and now employs more than 90 people in three strategic locations: Wakefield, Chester and Blackpool, and at its head office in Halesowen. “Our longevity is no fluke, we have worked hard and gone to great measures to make sure we stay ahead of the game,� says Steve.

&! ( !( !& ( &$ % ( ' #&!' %' $ '( %#&( ( ''# %&"$& ( '( "#'%""

Proud to support Bradley Environmental

Call us on: 01277 844 360

$ ( ( ( $# (%' #&#%" $" % !' &$ " !

And it’s a proven approach. Says Steve: “We still provide our service to many of the loyal customers who helped to get us started 20 years ago and our client base is growing on a daily basis.”

“Over the years we have steadily enhanced our reputation by building on our customer service ethos as well as our business partnerships. All this has strengthened our position in the market, ensuring that we remain a single source for health and safety, occupational hygiene, environmental and asbestos risk management consultancy services.”

“This has included the development of our core services including Workplace Health and Safety Risk Management, Asbestos Surveys and Asbestos Management, Occupational Noise Monitoring, Environmental Consultancy and our range of Health, Safety and Asbestos training courses.”

To find out more about Bradley Environmental Consultancy Ltd, visit www.bradley-enviro.co.uk or to speak to a consultant, telephone 0121 550 0224.

With an experienced team of consultants and technical staff, Bradley Environmental sets out to provide excellence and exceed client expectations, with the long-term aim of building a lasting partnership. Those services can range from a total in-source solution for those with little or no resource, through to a higher level of support for those who need to be freed up from the day-to-day operational issues to focus on strategic matters.

With more than 400 clients nationwide, sectors covered include: manufacturing, hotel and pub chains, retail, property, construction, the service sector, transport, NHS trusts, local government, universities, colleges, housing associations, police authorities and fire service departments. All are treated on an individual basis.

Each customer’s needs are carefully assessed to ensure the implementation of a bespoke offering and this flexible approach means they only pay for the services the business needs.

SALES, SERVICE & PARTS

We are pleased to be associated with Bradley Environmental

Telephone: 01384 424500 www.imperialcommercials.co.uk 31

“After a sale we continue to serve the clients with a great deal of care, enthusiasm and skill, ensuring that they receive more than just an insurance policy - we aim to be their external insurance department and professional advisers alongside their accountants and lawyers”

CRONIN & CO. BIRMINGHAM based corporate insurance broker Cronin & Co is celebrating after gaining prestigious Chartered Insurance Broker status.

Awarded by the Chartered Insurance Institute (CII), the accolade, which is only awarded to firms who meet rigorous criteria relating to professionalism, financial stability and insurance capability, places the company among fewer than 100 of the UK’s 4,000 insurance brokers who have this prestigious title.

It’s a highly-sought after insurance accolade and almost exclusive in today’s insurance market, but Cronin & Co, based in Barnt Green, is no stranger to exclusivity. It prides itself on the range and nature of specialist insurance schemes it offers its diverse range of clientele - many of these schemes are unavailable through the more run-of-the-mill insurance broker.

So it was more a natural progression for Cronin & Co to achieve Chartered status, which commits all those who gain it to the CII’s Code of Ethics, reinforcing the highest standards of professional practice in their business dealings.

“As a business we already adhered to high standards so we thought we would apply for Chartered status, which would help to reposition the business within the minority of commercial brokers in the UK who hold the title” says Darren. “We were audited by the Chartered Insurance Institute and approval was granted” The acquisition of the title, in May, followed hot on the heels of a move to the current bigger and better premises and now sees the company looking to develop its range of affinity schemes by consulting with trade associations, designing bespoke policy wordings in line with Cronin’s ethos of bespoking policies and providing cost effective insurance solutions for the associations’ members.

“We’re in a service industry and insurance is a necessary purchase, but we can help people by offering policies they can’t access elsewhere which are dovetailed to their business,” says Darren.

“The future’s exciting and we’re very confident going forward.”

To browse Cronin & Co’s extensive range of products, to find out more about its services in partnership with CEDA, or to read testimonials from satisfied clients praising its high levels of friendly service, visit its websites www.croninandco.co.uk and www.alacarteinsurance.co.uk To make an enquiry, email info@croninandco.co.uk or telephone 0121 445 5480.

The Cronin and Co team. From left: Wendy Churchman, Darren Cronin, Andy McGhee (back), Chris Wheatley (Director) and Kerry Bennett.

For example, having worked closely with and being the appointed insurance broker to CEDA, the Catering Equipment Distribution Association, Cronin & Co has developed a suite of products tailored to match the exact requirements of CEDA members and associate members.

“We have a bespoke policy called Á la Cârte which is unique to Cronin’s,” declares managing director and company founder Darren Cronin. “If you’re in the catering industry and you want a quotation for this policy, you can only obtain it through us, your regular broker can’t access it.”

Established in 2005 to service the business requirements across a range of business sectors, Cronin & Co’s clientele includes owner managed businesses through to large corporates, along with high net-worth private clients throughout the UK. While the world of insurance can be complicated, Darren and his professional team ensure their business ethos remains simple.

“We analyse clients’ requirements and provide products tailored to them at commercially competitive rates,” he says.

32

Chartered status – what it means for you We are a Chartered firm of insurance brokers. This means we have satisfied rigorous criteria relating to professional qualifications and ethical good practice. It means you can be confident that you are dealing with one of the UK’s leading firms that is wholly committed to providing you with the best possible advice, service and support.

“We would like to congratulate Cronin & Co on becoming one of our Chartered Insurance Brokers.

Chartered Status is widely recognised by businesses and consumers as the gold standard.

The efforts of our Chartered Brokers are to be applauded and action of this kind displays their commitment to professional standards and the development of their staff.”

FIRM SECURITY SERVICES LIMITED COMPANIES who take their security seriously only look for the best when it comes to protecting their premises and people - and that’s why they choose Firm (Security) Services Ltd. Aston University, Highclare School, Moxhull Hall Hotel, the Como Group, St Phillips Chambers and the Greek Association are just some of the renowned organisations who have ensured complete peace of mind by working with the Birmingham security experts.

Shops, too, benefit from the high levels of Firm (Security) Services’ loss prevention services. Again, a site visit enables the company to ascertain its particular requirements and evaluate any risk areas.

Following consultations with the customer, assignment instructions will be drawn up and used to give on-site training to the retail security guard or store detective who will also remain in hourly contact with the control room.

A smooth, efficient and secure service is the aim for every assignment carried out by (Firm Security) Services whose other principal areas include: • Concierge (Meet & Greet Concierge Security Personnel) • Key Holding • Personal Security Escorts • Loss Prevention In addition, it also delivers advice and training in all aspects of Health and Safety, First Aid, Personnel Safety and Managing Violence in the workplace.

Established in 1997, Firm (Security) Services specialises in the provision of static security, special events, door reception, dog patrols, and mobile patrol security to a variety of sites throughout the West Midlands.

A Security Industry Authority-approved contractor and holder of BSI ISO 9001 Quality Management System, the company’s experience and professionalism is applied to every job it undertakes, ensuring the protection it delivers is as good as it can get.

For example, it knows that having security guards on a construction sites can make all the difference as many have weak perimeters and, with valuable equipment and materials on site, can prove irresistible for criminals.

Following a risk assessment visit to determine its exact nature and the client’s particular needs, Firm (Security) Services’s fully trained teams can ensure only authorised staff access it and closely monitor and record any items being removed.

As all of the guards have full and up-to-date health and safety training including First Aid, they are also able to ensure that all security requirements are being met and, once construction crews have left, they will remain to protect the site, boosted by high visibility security boards on perimeter fencing, which act as a major deterrents, and hourly calls to the company’s 24/7 control room which includes CCTV operation.

All training is provided to Qualifications and Curriculum Authority standards and certificated by national awarding bodies and, because it’s delivered in-house, it means Firm (Security) Services can ensure that its clients are protected by staff of the highest quality, at no extra cost.

Security House, 33 Mary Street, Birmingham B3 1UD Telephone: 0121 236 3535 Web: www.firmservices.co.uk Email: info@firmservices.co.uk

Congratulations to Firm Security Services On Over 10 Years In Business For further information and for bookings please contact us on: Tele: 0121 329 2056 Fax: 0121 311 1980 Email: info@moxhullhall.co.uk www.moxhullhall.co.uk

33

CUSTOMER satisfaction and peace of mind are of paramount importance to Telford Building Contractors - and for this reason the company is celebrating the winning of two prestigious awards gained in March.This family-run construction company celebrated an achievements double in this year’s Master Builder of the Year awards.

It beat hundreds of other building companies to win two awards, one for ‘The Best Commercial Project’ under £3million and also for ‘The Best Small Renovation Project’ under £50,000.

John Watson, Midland Regional Director of The Federation of Master Builders, stated that the standard of entries in the Midlands Region this year were “amongst the highest they had seen in the 10-year history of the awards and that Telford Building Contractors should feel justifiably proud of their double success”.

On March 11, directors, together with their clients, attended a prize-giving ceremony, held at The New Park Plaza Hotel, in London, where Phil Spencer, of television’s The Property Programme, gave out the awards.

34

reputation as one of the area’s best building companies, thanks to its skilled workforce of 23 and active concern for total customer satisfaction.

The company’s success shows every sign of continuing - it is presently running eight separate contracts, at values from £20,000 to £500,000 and, to cope with demand, recently added three futher skilled tradespeople to its expert team of construction workers.

Construction work, such as new build, extensions and refurbishments, with values ranging from £20,000 to £1million are all handled with ease by TBC, which also has a separate plumbing and heating division that is Gas Safe and OFTEC registered.

With its order book being divided evenly between residential and commercial projects, TBC has a wide range of clients including housing associations, local authorities and the NHS as well as numerous private clients.

These new honours are just the latest chapter in the story of Telford Building Contractors, based at Much Wenlock, in Shropshire, which has been trading successfully since it was first established in 1973. In that time it has gained a top-class

“Peace of mind for the customer is always a priority and, with this in mind, the company became a member of The Federation of Master Builders and then went on to gain Federation of Master Builders Trustmark Warranty status,” says Sandra Morris, one of the directors working alongside Jon Morris and Peter Williams (MD). “This ensures an exceptional business advantage whereby clients can be assured that the work carried out by our company has been inspected and approved for quality standards.

The winning Small Renovation Project.

The winning Commercial Project.

Our company is also registered with Construction Line and the NHBC (National Housebuilding Council). We also hold a CHAS Contractors Health and Safety certificate.”

Such prestigious guarantees of the quality of TBC’s work have been further boosted with the recent gaining of its ISO 9001 Quality Management (Construction).

“Over the years our professionalism and dedication to producing high quality workmanship has made us the successful company we are today,” says Sandra.

For further information about Telford Building Contractors, which is based in the Corn Exchange, High Street, Much Wenlock, visit its new and updated website at www.t-bc.co.uk or, to make an enquiry, telephone 01952 728700.

*&&". $ $() "" () $" (( () " $ " (( "*()' ( # ) " () ' ( ( $ (&%! ' ) )*' " # ) ",%'!

Work in progress on the conversion of premises into a commercial retail unit and the formation of three luxury apartments in Shrewsbury, Shropshire.

'

%$%') '%&( '

Architectural Services

" "

+

"*' " '

% *!

DAVID HUMPHREYS LTD

01743 232423

www.buildingdesigner.co.uk

Tarmacadam, Surfacing & Civil Engineering Contractors

A family run service with over 40 years experience in the painting and decorating industry Tel:

01691 880 647

Fax:

01691 652 671

Web: www.jdspaintersanddecorators.co.uk

John Davies & Son 12 Park Drive, Oswestry, Shropshire, SY11 1BW

4 RADBROOK ROAD SHREWSBURY SY3 9BA

Tel: 01743 344366 Email: info@minton.uk.com Web: www.minton.uk.com

35

6

,$$#. $1)) /1--)5 +" '+/0 )) 0',+ /#.2'!# ,$ )) 05-#/ ,$ +" # ! + -.,2'"# +#3 ",,.

3'0& 10,* 0',+ ,. 10,* 0# + #4'/0'+% ",,. "#-#+"#+0 ,+ 0&# --)'! 0',+

+'0 )#/$'#)" #)$,." &.,-/&'.#

# /-#!' )'/# '+ ( ( ( (

/ )#/

6

#" #" %

%/ 10,* 0'!",,./ !, 1(

" "

% #" ' % !

! ! " # " !

"

( !

(

' &"

!

" ' '!" ! " ! % " " " ! #!

" "' "

" "$ " !

%/ 10,* 0'!",,./ !, 1(

"' '' #& " %! " (&'% %#& + %#$& % ,- .

36

!! '!"

3 1,0.- //-..-

)))2

(

! 3 '#"+6

&' '

$' & "&2 #2(

$' & "&2 #2(

! "( '(% 4 &($$ + " "&' ' # #) " 3 7 % )## " # ')## $%# ( '&3 7 &$# " #)& " ##%& 7 % )## # " 5 " ##%& 7 % " 5 ' # ##%& 7 ' % & & 7 $' #" & &5 #("' %& #(% # " %+ $%# ( '& % " ! '# #% % + *$ % " % '&! "2

Established 1972

Electrical Engineers & Contractors For a FREE quotation or to discuss your electrical requirements please contact us at:

Electrical Installations

G. Leddington (Electrical) Ltd 15 Church Parade Oakengates Telford TF2 6EX

Fire Alarms

Testing & Inspection Emergency Lighting Other Electrical & Building Services

Telephone: 01952 615958

!

# !0+5 $.'4(+'.& '.(13& *3124*+3' # " 4$.'4 $..).$444945'/4 %1 6-

!

Email: info@leddingtons.co.uk

"

"

!

#

42'%+$.+4' +0 ! $0& ! $0& 231,'%54 4'37+0) 5*' $0& $4'& +0 '.(13& *3124*+3' 8' $3' +&'$..9 .1%$5'& 51 4'37+%' 5*' 8*1.' 1( 5*' ! "'

$06($%563'

: "+0&184 : 1134 : .+&+0) 1.&+0)

622.9 $0& 045$.. .6/+0+6/

1134

: $5+1 1134 : 1//'3%+$. 053$0%' : 651/$5+% 1134

1134

!!! $..).$444945'/4 %1 6-

37

THERE’S some masterly building work going on the Midlands right now - that’s because it’s being carried out

by JWF Building Solutions Ltd, which was recently named the Midland Region, Builder of the Year.

The Staffordshire based company received the accolade from the Federation of Master Builders, of which it is a member, in the medium renovation projects category covering professional residential /domestic restoration refurbishment or extension costing between £50,000 - £250,000.

Its second-storey extension to a traditional farmhouse to create a games room with master bedroom suite above, may have been a prize-winner, but every project JWF undertakes is a prize winner for its clients..

“We are a friendly, family run-business always putting the client first,” insists director Neil French.

“Along with our award-winning credentials, we are trying to stand out from the crowd as a good quality builder offering a good job at a good price.”

Currently based in Marchington, for more than 20 years JWF has been carrying out residential projects such as extensions, renovations, conversions and remodels while commercial schemes have included office, retail, leisure and restaurants.

Although mainly covering the Midland region, its contracts in all sectors have seen it take on projects throughout the UK. In that time it has become a specialist in renovations, gaining enviable reputation for its work with graded and listed properties, using its wealth of knowledge to understand and use the most appropriate and sympathetic materials and methods for the valued buildings.

It has previously completed work on a Scheduled Ancient Monument and is about to embark on three listed barns for conversion to residential use.

However, in a conservation area it is also rebuilding a farmhouse with a traditional exterior and fusing this with an ultra modern interior scheme, thus giving the client the best of both worlds.

“At the moment our work is mainly residential but that changes depending on what projects we have in the pipeline,” says Neil.

“Sometimes we can be doing all residential and sometimes we can be doing mainly commercial.

“We do work with some famous clients and some very successful businesses in the region, however we wouldn’t disclose their names,” he smiles.

With its team of associated professionals, JWF is able to provide a full construction package, from a free, no-obligation quotation through to architects’ drawings, design inspiration, planning applications, project management and interior design.

Fully insured, it is particularly proud to be able to offer the Masterbond Warranty, which offers the client a guarantee on its work for a specified period.

An experienced chartered accountancy firm, who strive to provide a first-class cost-effective service which is tailored to suit our clients’ individual needs.

Tomkinson Teal LLP Hanover Court 5 Queen Street Fax: 01543 415461 Lichfield Staffordshire Email: enquiries@tomkinsonteal.co.uk WS13 6QD

Tel: 01543 255612

38

• Widest Choice In The Area • Gardening Equipment • Mixers, Towers, Heaters • Power Tools • Mini Excavators, Micro Diggers • Fixings, Fasteners & Abrasives • Welding Consumables • Hand Tools

Tel:

01922 627764

Fax:

01922 625963

EUROTOOL HIRE & SALES GREEN LANE BIRCHILLS FACTORY ESTATE WALSALL WS2 8LF

With five sites operating at the moment, and as many lined up to begin, there’s no shortage of demand for JWF’s services.

“We have the skills and resources to provide a complete service from start to finish,” says Neil.

“Through working in partnership with our customers we pride ourselves on a high rate of repeat business from existing clients.

“Our reputation is invaluable to us and only by employing the best tradesman in their field can that reputation be maintained and enhanced.”

For details of JWF Building Solutions’ full range of services including its Project SOS, a welcome help for those who have started their own building project or development and hit a problem, run out of steam or simply don't know where to start visit www.jwfbuildingsolutions.co.uk.

For further enquiries, telephone 01283 820460

39

BUILDING your dream home can be an exhilarating experience - but few are expert in all the skills and procedures required to convert those ideas on paper into bricks and mortar.

Right from the start you want to ensure you have the very best working with you to turn your precious dreams into reality - and that’s where Mark Newell Building Consultants Ltd provides the perfect solution.

He also can help to ease the stressful aftermath of having to deal with subsidence, fire, flood and impact damage to properties through his specialist help with insurance claims.

With other services including measured survey and plan production, preparation of structural and condition surveys and building cost estimates, it all adds up to a comprehensive range of expertise from which many, including small builders, housing associations, industrial and commercial sectors as well as the general public, seek to benefit.

Mark, whose early career saw him work in a structural engineers’ office which carried out architectural work and preparation of cost estimates for legal cases and as an estimator for a building company, launched his consultancy, based in Bamburgh Crescent, Worcester, in 2000.

“It was, initially a part-time venture to provide an additional income while I worked full-time,” he explains. “However, it gradually grew and clients returned again and again until it was so busy that I was able to give up full-time employment to develop the business further.”

This new laundry building is part of an extension project at a nursing home.

Whether you’re creating something new, renovating or adding to your property, the practice specialises in the preparation of plans for planning, building regulations and listed building consent.

Director Mark, who has many years of experience dealing with building defects, construction techniques and building design, is there to help and advise on all aspects of building and construction, no matter how large or small the project, with schemes tailored to suit every budget.

Self Assessment Tax Returns Sole Trader & Partnership Accounts Company Accounts Taxation Payroll VAT

Another satisfied customer! from left to right, Mr Derek Jones, Nursing Home Owner, Mark Newell and Frank Ursell, Chief Executive of The Registered Nursing Home Association.

For A No Obligation Discussion Please Contact:

Tony Speer on: 01905 458880 Worcester Accountancy Services are proud to be Associated with Mark Newell Building Consultants Ltd and wish them continued success in the future

OUR SERVICES INCLUDE: • Aluminium Site Welding • Application of our Roll-a-Flex liquid membrane sealing system • Manufacture of our Quantum Walk Way System • Supply and Installation of our Quantum Range • Manufacture of our bespoke fabrications

Unit 6 Worcester Trading Estate, Blackpole, Worcester WR3 8HR Tel: 01905 755055 Fax: 01905 755053 Email welding@mrsiteservices.co.uk Web: www.mrsiteservices.co.uk

Proud to Support Mark Newell Building Consultants Ltd 40

BUSINESS ENERGY SUSTAINS SUCCESS Everybody has their “Eureka” moment. For Dr Keith Farmer it was well over 40 years ago, in that time his businesses built up an enviable reputation and an impressive list of satisfied clients. In 2010 a minor reorganisation led to the formation of Keith Farmer Associates; combining the multiple skills of a diverse and dynamic team of architectural and planning consultants. Keith Farmer Associates provides a onestop shop for property owners across the region; conversions, alterations, renovations and new builds are all handled with skill and empathy by this highly professional company.

Although today, construction technologies are developing at a furious pace, older buildings will always need a traditional, specialist approach. Keith Farmer Associates’ experience in all aspects of traditional design and modern construction generates innovative and practical design solutions, making the most of renewable energy technology, resulting in extremely practical, financially and energy efficient buildings.

The introduction of the recently launched SIRIAS assessment service in the solar energy marketplace ensures maximum sustainability at every level. SIRIAS certification will guarantee that the customer’s roof is suitable for the installation of Photo Voltaic panels; an attractive investment for many property owners. Roofs no longer just keep the weather out; they provide an income.

Technology continues to change the way they plan, work, and build at Keith Farmer Associates, and they are delighted to support growing and developing technology, especially when working with experts like Carl Benfield and his specialist team at Prescient Power.

Keith Farmer Associates’ approach to new projects has always been to make the best use of available technology, but without pushing untested limits, it’s a question of designing for the future and building in every financial advantage.

As an example of the diverse range of talents this company can bring to bear, when a local authority letter to a firework company nearly became an explosive confrontation, the calm, professional experience of Keith Farmer Associates defused the situation and delivered measurable benefits for the company’s future. “A basic cost analysis suggested that the company

should move” said Ian Firth, project co-ordinator. Accepting the advice, the company created new business opportunities in the process - which is in turn igniting significant interest in other small businesses in the area. A clear example of reward and success achieved through the professionalism and empathy from the Keith Farmer Associates Planning Team.

Keith Farmer Associates, Old Barn Court, Wellington, Somerset. TA21 9GQ Telephone: 01823 666223 Contact Ian Firth E-mail: ianfirth@keithfarmer.co.uk

the future is renewable

Generate an income Make your roof work for you Keen to reduce your energy bill and switch to renewables such as Solar PV and Solar Thermal?

Confused by the options?

Even more confused by the grants and microgeneration tariff?

Not sure about planning/building control?

Worried about your roof structure?

We promise to: Be clear on the costs Offer market beating prices Practise ethically Conduct a structural survey with Keith Farmer Associates

To find out more simply call us on 01530 490094 or send an email to enquiries@prescientpower.co.uk

www.prescientpower.co.uk 42

PLANNED OFFICE INTERIORS

working with space CLIENTS return again and again to Planned Office Interiors, secure in the knowledge that the look of their premises is in the hands of the experts.

Such is the quality of the work and level of service offered by this specialist commercial interior fit-out and refurbishment company that it has engendered fierce customer loyalty - some clients have been happy to benefit from its services for more than 15 years.

What’s more, those same satisfied customers are happy to recommend the Staffordshire company to others - and there couldn’t be a better indication of its professionalism and competitive services than the fact that most of its work is derived through repeat business and word-of-mouth referrals.

“Our mission is to always strive to exceed our clients’ highest expectations through continuous improvement,” says managing director Doug Ball.

A WORLD OF STYLE & DESIGN

Planned Office Interiors (POI) is an independent company, based in Aston-by-Stone which, since 1977, has gained an enviable reputation for its work covering all aspects of the modern commercial interior.

These include a complete office fit-out, interior design, flooring, suspended ceilings, office partitioning, move management and electrical and mechanical services while, away from the office environment, it also handles support areas such as tea rooms, canteen services, fully-equipped kitchens, toilet and showers blocks.

By working closely with leading furniture manufacturers and other professional companies, POI can extend these services to cover all aspects of the modern commercial business premises, such as cost-effective storage solutions, practical and comfortable desks and seating, impressive reception desks, lighting design, air conditioning and ventilation.

Whatever a customer’s requirements, be they the smallest of modifications right through to the complete Turnkey project, everything handled by POI receives the same level of attention to detail and a service that is only to be expected from a member of the Association of Interior Specialists.

POI is proud to be part of this prestigious organisation, entry to which is not automatic and is only given those who can demonstrate and maintain the required workmanship and professionalism.

Tel: 01902 661267 Fax: 01902 884312 Email: sales@cottageblinds.co.uk www.cottageblinds.co.uk Congratulations to Planned Office Interiors Limited on Reaching Your 34th Anniversary In Business

$

!

"

" $ $

" "

# " #!

" &

44

%

"!

Both of these are high on the company’s list of priorities and it only uses the very best time-served tradesmen who are fully trained and experienced in the installation and application of the very latest systems and products on the market.

They, in turn, are supported by the experienced project management team which is dedicated to ensuring that installations are completed on budget, to the programme and in full compliance with all the latest building regulations, DDA and Health and Safety requirements.

For more information about the company’s range of services, visit www.poi.co.uk, where you can also see what satisfied clients have said about working with POI. Enquiries can be made on 01785 817114 or by emailing info@poi.co.uk.

A family business blending traditional skills with modern manufacturing techniques since 1962

mited d Office Interiors Li ne an Pl to ns tio la tu Congra rsary in business. on your 34th annive

Congratulations To All At Planned Office Interiors Limited On Your 34th Anniversary In Business.

We wish you All Continued Success For The Future

Plumbing & Heating • Boiler Installations • Floor and Wall Tiling Painting and Decorating • Plastering • Carpentry

Tel: 01283 566695 • Fax: 01283 511331

Email: info@ttgillard.co.uk • www.ttgillard.co.uk

24 SEVEN Glass & Glazing The company to go to for a fast and reliable glass repair and back-up service.

24 SEVEN have been established for 11 years, Chris, the proprietor, has 24 years solid experience in the industry. The company offers a fast and friendly service at very competitive rates, to both the trade, public and private individuals. The company is proud of its work with the police, and are often called on to help in victim support situations, including, boarding-up when necessary, with the fastest call-out in the West Midlands, Birmingham and Coventry areas.

GLASS SERVICES Among their offerings are a wide range of replacement glass double-glazed units. They also supply shop-front safety glass (laminated tuff,) pattern glass, mirrors, glass shelves, shot blasted design glass, and a same day glazing 24hour service.

The company are also able to undertake replacement, repairs and re-makes of leaded glass windows and doors. The company will carry out UPVC window repairs, fit replacement mechanisms, handles, hinges etc. for windows or doors. They fit euro barrels locks, double glazed units, infill panels, patio door repairs, make replacement keys, and any window or door repair up to 25 years old.

For a first class repair and back-up service call Chris on 0800 9961 247 or 0121 476 0717, for a cost effective, friendly, genuinely 24 hour service.

24 SEVEN Glass and Glazing 183, Groveley Lane, West Heath, Birmingham B31 4QB Email: glass247@hotmail.co.uk

45

COMMERCE

WINDOWS

CUSTOMERS who choose Commerce Windows can have so much more than the highest quality windows blending perfectly into their dream home.

They could opt for, well, the full house, from the range of services this family Northamptonshire business provides, making it the perfect one-stop shop for all trade and retail construction work.

Through Commerce Conservatories it offers individually designed conservatories to suit every lifestyle, use, taste and budget while through Commerce Developments a comprehensive range of building services for all home or small business projects is available.

No matter which aspect of this friendly business you choose, its policy is the same throughout.

Based in Griffith Street, Rushden, Commerce Windows provides a wide range of purpose-built double glazed UPVC windows, doors, conservatories and roofline products with styles and designs to suit every budget and home.

“All windows are not the same, although it may seem that way,” explains William. “The systems we use for our high quality double glazed UPVC windows are designed and manufactured to some of the highest standards in the window industry and by choosing double glazed windows and doors from us you are guaranteed the highest of quality that will blend perfectly into your home,” The fact that Commerce Windows is a registered member of the glass and glazing federation’s self-assessment scheme, FENSA, means that customers - who have included Jimi Harkishin, Coronation Street’s Dev - can be confident that it adheres to all the latest building regulations and legislation.

“We listen to our customers,” says William who works alongside his brother Thomas and whose father Colin is the company’s MD. “We design the products and services they want and don't confuse them with complicated offers and discounts.

“Our wood, aluminium and UPVC windows, doors and conservatories are well-made, professionally installed and we support that with straightforward professional advice and service, comprehensive rock solid guarantees and a caring, reliable after sales service - year after year after year.”

If it’s a conservatory you have your heart set upon, Commerce will turn that dream into reality with ease, right from that first meeting with one of its sales designers when you discuss your requirements.

46

Using the latest equipment, your ideas will become 3D drawings so you can choose what design suits you best before the building team arrives to construct your conservatory in light oak, mahogany woodgrain effect or white using traditional techniques.

“We will do all the work for you; obtain planning permission if it is required, then design build and construct your brand new Commerce Conservatory to the highest standards and make your desires a reality,” assures William.

If your project involves other building work, such as loft conversions, dormer windows and construction, fitted kitchens, home and building extensions, house repairs, driveways, gardens and patios, Commerce Developments can help.

Its comprehensive range of professional building services includes development of design ideas, building plans, planning permission to building approval applications to all construction, extension, conversion and installation building work.

“You can be confident that all our workforce, no matter what your project involves, are highly skilled and will carry out all work with the minimum of bother to yourself and your property,” says William.

For a comprehensive guide to Commerce Windows and its services and products, visit www.commercewindows.co.uk or telephone 01933 395049. w w w. c o t t o n s a c c o u n t a n t s . c o . u k

“We do a good job, at the right price, with customer satisfaction at the top of our priorities,” declares installation manager William Liptrot.

Offering a high quality, value for money and professional service.

As well as traditional audit, accountancy and taxation services, we provide a full range of additional services to meet the individual requirements of each of our clients.

Call Guy Pain for a free initial consultation • Individuals • Self Employed • Limited Companies • Established Businesses • New Businesses • Sage Training • Payroll Bureau • Corporate Finance 338 Stratford Road, Shirley, Solihull, West Midlands, B90 3DN

T: 0121 733 7397 F: 0121 733 7570 Also with offices in Banbury, Daventry, Northampton, Rugby and Southam

Green Installations (Walsall) Ltd Paul Trow (left) and Andrew Gerret (right) of Green Installations, with Malcolm Yates, contracts manager.

THEY’RE all charged up about the changes taking place at electrical contractor Green Installations Ltd - but even as the company enters a new era, the commitment to customer service and quality remains unshakeable.

electrical installation, contracting, maintenance and repairs, portable appliance testing, plumbing installation and contracting maintenance and repairs, stainless and mild steel fabrications and welding.

New bosses, new premises, a new website due to be unveiled, it’s all happening for the business which used to be known as ACG Installations.

Paul and Andrew are hands on directors taking part in the carrying out of works rather than taking a back seat, Malcolm carries out the day to day workings of the office and client liaison works

“Everyone’s looking forward to this new chapter in the company’s story,” declares Contract Manager Malcolm Yates.

“It’s a new challenge to us all and everyone’s raring to go.”

Last December saw Paul Trow and Andrew Gerrett, who’ve been with Green Installations for the last eight years, take over at the helm and embark on a plan to expand the client base, particularly focusing on the domestic market.

As an NICEIC-approved contractor and using Gas Saferegistered engineers, Green Installations handles all types of electrical, plumbing, fabrication and welding works for the domestic, industrial and commercial sectors.

The seven-strong team, consisting of three electricians, three plumbers/gas engineers and a fabricator/welder, fully versed in the latest health and safety regulations and industry legal requirements, undertake the full range of services, such as

“We carry out all types of electrical, plumbing or welding work, from a simple repair to a complete installation,” emphasises Mr Yates.

“We’re proud of the good standard of service we provide, too; we turn up on time and at the time we say we will and we’re not expensive.”

It’s the high quality service and the reasonable prices that have helped Green Installations take on projects across the country from clients who are household names, such as Franke Foodservice Systems - KFC and Burger King and Ecolab /Kay Chemicals.

Not only that, they’ve retained them for well over a decade, building up the kind of successful professional relationship that’s worth it’s weight in gold and that they’re determined to maintain.

“Customer loyalty is important and it means everything to us to have such long-standing clients,” insists Mr Yates.

Wish Green Installations Continuing Success •Business Advice •Accountancy •Taxation •Audit •VAT •Payroll •Management Consultancy •Capital Allowances

•Chartered Accountants •Registered Auditors •Tax Consultants •Business Advisors

Call 01902 773993 or visit our website www.crom.co.uk 34 Waterloo Road, Wolverhampton, West Midlands, WV1 4DG

Now the company is surging ahead, looking forward to establishing itself in the global market through the upcoming launch of its website which will provide a comprehensive guide to its full range of services.

And all the changes will be coming from the new office space and warehouse at Unit 1, Appledore Terrace, Appledore Road, Walsall, WS5 3DU, to which Green Installations moved last April.

Boasting its own car parking the new site is more easily accessible, not just for customers, who always receive a warm welcome, but for lorries making deliveries.

To find out more about Green Installations and the full range of services it offers, telephone 01922 648509.

47

SHOP EQUIPMENT WHEN the shops need to shop where do they go?

To Eden Shop Equipment of course.

The premier distributor of shopfittings, accessories and display equipment in the UK prides itself on being the shop for all shops, thanks to its extensive range of quality products.

And in the rare instance that it might not have what a particular outlet is looking for, the professional team will get right on it and track down that elusive item.

“Our large and diverse product range sets us apart from the competition and offers the customer a one-stop shopping experience,” promises company spokeswoman Rachael George.

“We are able to offer a next-day delivery service on stocked items from our delivery centre in Bedford and our sales team is very helpful and extremely knowledgeable on all our product ranges.”

“We stock everything from modular shelving and fashion shopfitting products to shopping baskets, mannequins and acrylic display products.”

Eden Shop Equipment boasts a comprehensive e-commerce website and an equally extensive and successful product catalogue but the five staff members are always happy to see visitors at its sales office and showroom, in Mott Street, Birmingham, where the entire product portfolio is on view.

“Being based in the Midlands it is easy for our customers to reach us from all over the country,” says Rachael. “We also have car parking so it is easy for customers to park.”

The charity sector forms a large part of Eden Shop Equipment’s client base but it accommodates the need of retailers and shopfitters of all kinds and sizes.

Barnardos, Sue Ryder Care, Birmingham City FC, Snappy Snaps and Cotton Traders are just some of the well-known names who have found exactly what they needed for their shop displays from the company.

“Our clients’ needs are constantly changing and, as most of these are individual businesses, we pride ourselves on being forward thinking and providing new products to add to our range,” says Rachael.

It’s that constant commitment to providing what’s best for the customer that has seen Eden Shop Equipment achieve success during what has been a tough trading climate by helping them with promotions on its everyday products and providing cost-saving ideas.

To view the extensive range of products, or to place an order visit www.edenshop.co.uk or telephone 0121 212 1788, Monday-Thursday - 9am-5.30pm, Friday- 8.30am-5pm.

ONE HUNDRED YEARS OF MANUFACTURING WELDED WIRE GOODS

MANUFACTURING CO. LTD TEL: 0121 772 8311 FAX: 0121 772 3562 EMAIL: info@cameron-robb.co.uk 48-52 Lombard Street, Birmingham B12 0QN, England

48

53 Wharf Road,Tyseley, Birmingham B11 2DX Tel: 0121 706 1425 Fax: 0121 707 3988 Email: sales@jesmanufacturing.co.uk Website: www.jesmanufacturing.co.uk

Proud to support Eden Shop Equipment

WHITES RAISED BEDS There are many companies selling raised bed products for horticulture, but Whites Raised Beds researched the market and realised that they could do much better. They developed a design which transcends all of the failings of other raised bed systems and provides a durable, robust, and elegant solution which is simple to install and provides the kind of flexibility today’s gardeners seek.

bevelled edge, which leaves it smooth to the touch, with no splinters and beautiful to look at. As a bonus it will age gracefully turning an elegant silver grey which, over time will blend into any landscape.

The company’s patented steel components allow for the assembly of beds which can be a variety of practical and useful shapes, and sizes, all at variable heights.

This is a successful product which was developed in the UK by a local manufacturer, and is made in the UK, from timber sourced in the UK. It is environmentally friendly, eminently practical, robust, durable and aesthetically pleasing. All good reasons to consider Whites Raised Beds when buying raised beds.

For more information please ring on 01384 442190 or visit www.whitesraisedbeds.co.uk

The product is a cost effective and time saving way of building beds. No builders are required, assembly on level ground is quick and simple without the use of tools or fixings. The small number of components makes assembly simple using the numbered parts in conjunction with the supplied installation guide.

As no fixings are used, you can relocate or extend at any time.

Their system does not use reclaimed or Tanalised timber. They use new untreated Larch which is naturally long lasting and maintenance free. The timber is planed with an attractive Henn & Westwood are a small firm of Chartered Accountants and Registered Auditors with local offices in Wolverhampton and Halesowen. We are able to provide the following services:

• Management Accounts & Advice • Accounting & Auditing • Business Tax • Personal Tax • Computerised Bookkeeping & Payroll Services

Tel: 0121 550 1281 Email:

49

Saren ENGINEERING CUSTOMER satisfaction is the top priority of Saren Engineering Ltd - but that’s number one on a list of many enviable reasons industries chose this Birmingham company.

A guarantee not to let anybody down, a commitment to the emerging ‘Buy British’ movement, unrivalled experience in providing bespoke solutions, a proven track record, and flexibility are just some of the other key attributes of this family company which has been supplying the automotive and other major industries for more than 22 years.

“We are reliable and honourable. We won’t let you down,” insists managing director, Mike Eager, who formed Saren Engineering in 1986.

Right from the beginning the company has been involved in pressed/stamped metal components; pressed and rivetted assemblies and secondary operations , over the years developing a capability and a superior technical expertise to cater for the requirements of a wide customer base.

Saren also manufactures its own branded range of Buckle Clips from electro tinned brass and aluminium, which it supplies to electricity supply companies and electrical contractors at home and abroad, and non-ferrous washers for fluid and gas valves as well as for use on electrical terminals.

sectors which cover domestic appliances, electrical supplies, lighting, cycles, automotive, DIY and textile machinery, yellow goods, aerospace.

Prestigious names on its client list include, Land Rover, Docklands Light Railway, JCB & Airbus, to which Saren Engineering is a second and third-tier supplier, while it is a first tier supplier to Saudi Air, Cypriot utility companies and CEF among many others.

It is the customers’ needs that drive everything the business does. Explains Mike: “We are aware the performance of everyone at Saren Engineering, in regard to cost efficiency, quality of workmanship, on-time delivery, response to customers, active communication and processing of orders to agreed programmes, is of crucial importance to clients.

“For this reason the finest technical skills and equipment have been brought together to provide permanent high standards of performance, zero rejects, high quality pressed parts and components, and the guarantee of complete customer satisfaction.

“Also, our operational quality procedures support Saren Engineering’s own high standards and service in order to do it right the first time and all the time.”

Based in Great Lister Street, with a team of six, the quantity of staff may be small, but the level of expertise, professionalism and commitment to quality is huge.

Mike is dedicated to investing in his employees as their personal success only contributes towards the company’s success.

“Saren Engineering Limited recognises the individual contribution of all its employees and is committed to expand their capabilities,” he says.

“Employee awareness, perception and pride in their work generates customer satisfaction and excellence of the overall performance and produces a business that ‘competes with confidence' Operating a strict cost control system, with facilities that include route planning to direct all stages of production, capacity control, management of work in progress, quick changeovers and an efficient turnaround of orders, all help to ensure economic benefits can be passed on to customers from

For full information about Saren Engineering and its services, visit www.saren.co.uk (to see some testmonials from satisfied customers visit www.saren.co.uk/testimonial.htm) or contact the company on 0121 359 4890, fax 0121 359 6951, or e-mail: Info@saren.co.uk and Caroline@saren.co.uk

Stainless Steel, Brass, Copper, Phosphor Bronze and Nickel Silver precision strip

Unit 1, Clow Business Park, Garratts Lane, Old Hill, West Midlands B64 5AW We supply

Telephone: 0121 559 7831 Fax: 0121 559 7091

www.alliedcopperalloys.co.uk 51

MASTER MAGNETS LTD RENOWNED for its wide range of products and services, Master Magnets Ltd is the UK’s number one manufacturer of industrial magnetic separation equipment whose continued expansion of its global presence has provided another fantastic year of trading.

Chairman Geoff Worley writes: “The manufacturing industry faced many challenges last year, due to the slow recovery of the global economy and for many of our customers, getting hold of finance was still very difficult, which slowed down many projects that were due to go ahead.”

Its worldwide success saw it highly commended in the Exporter of the Year category of this year’s Midlands Business Awards.

“Fortunately, despite these issues, Mastermag had a very successful year as the demand for magnetic separation equipment remained comparatively high, most likely due to the continually-increasing material prices for aluminium and steel.”

Managing Director Adrian Coleman writes: “If ever there were a way to celebrate over 30 years of successful trading, then it is with a regional award that recognises your business for its overseas exporting achievements.”

“Our core business is the design and manufacture of industrial magnetic separation and metal detection equipment, which we sell to over 21 countries. Exports accounted for 55% of our turnover last year and with agents in 17 countries, including the USA, Germany, India and Italy, it is something high on our list of priorities.”

At its purpose-built 17,000 sq ft factory unit in Redditch, Master Magnets, known as Mastermag, produces equipment that enables companies to recover valuable recyclable metals such as steel, aluminium and copper.

The range of equipment is also often installed to protect expensive processing machinery from damaging metals and can be used to ensure that valuable end products such as food stuffs are also free from metallic contaminants.

Its industrial magnetic solutions are used by a wide range of sectors, including recycling, quarrying and mining, ceramic and powder handling and food processing.

“Our services are known to be some of the best in the world,” says Mr. Coleman. “From our pre-sales services, which can include site evaluations and product sample testing, through to the commissioning services that can be carried out on our existing customers’ machines, Master Magnets will endeavour to provide helpful services throughout the entire sales process to ensure the highest level of customer satisfaction.

With the award starting 2011 on such a high note, Mastermag is looking forward to what is sure to be another successful year.

52

“Forecasts for aluminium prices in particular over the next few years are very positive and the International Aluminium Institute expects the volume of recovered scrap to leap from approximately 9.5 million tonnes in 2010, to almost 17 million tonnes in 2020. This could prove instrumental for an increase in Mastermag Eddy Current Separator sales, given their significance in non-ferrous recovery.”

“Our future looks very bright and as we continue to trade and grow world-wide, we look forward to seeing the company develop even further in the coming years.”

For further details about the company, its products and services, visit www.mastermagnets.com or telephone 01527 65858.

We are proud to provide commercial law legal advice to Master Magnets.

Congratulations on your success at The Midlands Business Awards.

We Wish You All Continued Success.

Ansons Solicitors is a modern and dynamic commercial law firm, endorsed by Lexcel, Investors in People and the Legal 500 directory of top UK law firms, with offices in Cannock and Lichfield, it provides a full range of legal services to businesses and private individuals.Â

Tel: 01543 466660 Email: info@ansonsllp.com Web:www.ansonsllp.com

tel: 01527 65022 fax: 01527 61995 email: ds@bonfiglioli-uk.com www.bonfiglioli.com Bonfiglioli are proud to be suppliers of drives to Master Magnets & congratulate them on their export achievements

*)0!3*, !'. +! % '%-.,! +,*/ .* -/++*,.

-.!,

#)!.-

. ) , *)0!3*, !'.%)# ",*( -.* & +! % '%-! !'.%)# ( ! .* *, !, .!!' *, *)0!3*, !'.%)# ,/( ##%)# ! , !-%-. ). / !, %.! /' )%-%)# !'. -.!)!,/'' ! $)% ' /++*,.

1 )-!3

Alexandra Turchyn, from the Midlands Business Awards with Master Magnets Ltd representatives. From left: Bryan Shrimpton, Mark Baker, Joe Cetti and Alison Flower.

%'' 1 )-!3 )! $%..'! '! $*,'!3 ) -$%,! !'

2 ( %' - '!- '0- %( - * /&

** -

53

MORE than 30 years of expertise enables Valveforce Ltd to deliver cost effective process solutions which make them stand out from the crowd.

“It is our service and technical understanding of our customers’ problems that set us apart from other valve companies,” says managing director Marc Bozdogan.

“We are technical specialists putting together valve and process solutions at very competitive prices and are quickly developing our reputation as specialists in the waste water, energy from waste and MSW markets.”

Now based in Radway Road, Solihull, the company’s move from London to the region is evidence of its growing success.

“We now have an extensive warehouse holding a good level of stock and are able to assemble orders specific to our customer’s requirements,” says Marc.

“Whatever your steam and process plant problems are, Valveforce has the expertise to work with you to design and deliver the right solution.

“Valveforce and all of our manufacturers have ISO 9001 quality schemes and are under constant review.

“Our sales engineers will select, specify and supply all your valve requirements leaving you to relax and concentrate on your core business.

“Because of our extensive industry experience and detailed application knowledge, we will understand your problems and specify the correct solution for you, delivering complete peace of mind.”

Dedicated to offering the best suited overall package at the right price, with its manufacturer neutrality enabling it to design and specify the best product for an application, Valveforce welcomes all enquiries.

“We are very competitive and really help to solve your process problems,” assures Marc.

For further information visit www.valveforce.co.uk, email info@valveforce.co.uk or 0121 7111908

“We are specialists in: Steam and condensate, process valve packages, flow controls solutions and heat transfer packages.

As to be expected in such a highly specialised and technical field, the Valveforce client base consists of trade customers such as mechanical contractors, heat exchanger OEMS and manufacturing plants from the food and beverage industry.

Valveforce also works closely with the health service and major contractors in the oil and gas, water and HVAC industries supplying a variety of products, packages and services.

Clorius Controls A/S congratulates Valveforce Ltd. on the relocation to Birmingham

They include: • Steam system layout engineering and design.

• Energy audits and surveys.

• Heat transfer packages for heating, cooling and energy recovery.

• Water and waste water treatment.

• Controls and automation equipment.

• Boilerhouse and energy centres for feedwater, blowdown and heat recovery.

• District heating and bio-mass systems.

• Pipeline equipment to include linear and rotary controls.

• Steam controls, steam conditioning and condensate return.

• Installation and commissioning services.

• Project Management.

“Whether you need to reduce your project capital, save your maintenance budgets or simply get a very competitive valve quotation, our detailed pricing structure will reduce your budgets and save you money,” assures Marc.

54

Advanced temperature and pressure controls

- ensures reliable control of heating, cooling and ventilation systems.

Clorius Controls A/S Tempovej 27 DK-2750 Ballerup Denmark Phone: +45 77 32 31 30 www.cloriuscontrols.com mail@cloriuscontrols.com

S. H. I. P. P. STEAM

HEATING

INDUSTRIAL

PIPEWORK

PLUMBING LIMITED

HEATING & VENTILATION CHILLED WATER

GAS INSTALLATION HOT & COLD WATER

DESIGN & BUILD COMPRESSED AIR

We are delighted to be of service to valveforce and wish them continued success for the future PLUMBING • MECHANICAL SERVICES • GAS TESTING & PURGING CODED WELDING • PROCESS PIPEWORK

01604 403195 Mobile: 07780 900641

Tel/Fax:

29 Conyngham Rd, Northampton Northamptonshire NN3 9TA

The Modular Building, Steel Framing and Off Site Assembly have been a growth opportunity within the Steel Construction market place. As you would expect, Albion Sections has invested in solutions to support this new opportunity. The industry welcomes a supplier with a can-do attitude and considers Albion Sections' team to have an inventive, pro-active and customer focused approach.

Albion Sections Ltd is a specialist custom cold rollforming manufacturer, offering a comprehensive range of light secondary steel construction components. They have been based at Albion Road since 1992. Supported by a full in-house technical design service, Albion ensures practical and cost-effective solutions, provided by the company’s innovative product development programme.

Among recent prestigious contracts, Albion has supplied C-section for leading sportswear brand Nike in a World Cup project dubbed “Ballman” in the Carlton Shopping Centre in Johannesburg. The Raystede Animal Centre in Lewes, East Sussex, is currently under completion, and work is underway for the state of the art, environmentally friendly, Creative Industries Building for Glyndwr University, Wrexham.

Their mission statement: ‘raising your expectations' means a great deal to them and to their customers. They aim to offer excellent service and include an industry beating delivery lead time. Their exceptional people do whatever it takes to meet and exceed your brief and objectives.

Albion Sections Ltd, Albion Road, West Bromwich, West Midlands B70 8BD

Albion have grown and developed, by continually seeking opportunities to improve product ranges and manufacturing facilities, and are now one of the largest manufacturers of Z Purlins, C Sections and Eaves Beams in the UK. They expect to see their market share increase with the release of new products and investment in technical support, ongoing investment and upgrades.

The company is a major supplier of Cold Rolled Sections to the Modular Building Industry. This status has been achieved by the vast, varied and flexible products offered by Albion Sections.

T: 0121 553 1877 F: 0121 553 5507 E: sales@albionsections.co.uk

MICRO DRIVE CONTROLS LTD T: 0121 520 7766 l F: 0121 520 2850 l E: microdriv@btconnect.com

www.microdrivecontrols.co.uk High Street Industrial Estate, 42 Chapel Street, Tipton, West Midlands DY4 8JB

55

Merlin !,'%) Mechanical ! $ )% ' Services !,0% !Limited, %(%.! are ,! designers, !-%#)!,manufacturers, of ( )/" ./,!,- and ) distributers %-.,% /.!,- *" commercial heating product in *((!, % ' $! .%)# +,* / . %) both the United *.$ .$! )%.! Kingdom %)# *( and ) Ireland. products include ,!' ) Their $!%, +,* / .- %) '/ !

Low *1 Surface /," ! Temperature !(+!, ./,!

Radiators, % .*,- Radiant % ). Ceiling !%'%)# Panel, )!'

Trench they 1%'' will ,!) $ Heating ! .%)# and ) .$!3 shortly /)0!%' unveil .$!%, their )!1 new +,* product to .$! the ( market.

-$*,.'3 / . ,range )#! .* ,&!. This $%will %) include electric power ,radiators with ,range )#! 1%'' '/ ! !'! .,% and ) duel /!' +*1!, % .*,- 1%.$ low H20, .$! the -'%((!-. slimmest Low '*1 *1 Surface /," ! Temperature !(+!, ./,! Radiator % .*, on .$! the ( market new boxed product *) ,&!. and ) a )!1 *2! +,* / . Low *1 Surface /," !

Temperature with %).!#, integrated !(+!, ./,! Radiator % .*, 1%.$ .! 0valve.

'0!

Having Merlin two /years , $ aquired '+ ( (" $ $nearly ("/ *-% () ago, % both %* John % $ and $ Valerie to bring " ( O’Brien 2 ( $ have , )set* ambitious # * %+) *tasks )!) *% ( $ *the company %#& $/ forward steady while %(- ( at* a )* / &pace, " guiding + $ *the business +) $ )) *through (%+ *the recession.

Strong links in the heating business with companies ( )) %$ *(%$ " $!) $ * * $ +) $ )) - * %#& $ ) others, "like ! Vasco ) % and $ Oventrop , $*(%& among #%$ %* () allow ""%- Merlin (" $ compliment %#&" # $* own # manufacture with quality *their( %-$ $+ *+( * high '+ " */ commercial %## ( " heating *$ product two european &(% + * from (%# *these ) *-% +(%& $ giants $*) and $ *their( counterparts. %+$* (& (*)

Merlin started to &(% produce own heating (" $ have , )* (* *% + *their( %-$ * $ element " # $* which is low water ) green ( $ efficient $* because +) %of its *) "%* ( content, %$* $* *through (%+ its *) $new - )sister )* ( company %#& $/ LZC EcoVec. % knowledge %of *the commercial 0“Our +( !$%-" %## ( " heating * $ business +) $ )) is) held " in $ high (regard, we are proud %of *this” stated ( and $ ( &(%+ )1 )* * John % $ O’Brien, 2 ( $ Managing $ $ Director. ( *%( 0“Merlin (" $ is ) a Midlands " $ ) based ) British (*) manufacturer. staff in our UK and # $+ *+( ( We have , dedicated * )* $ both %* %+( $ Irish () who only *%% too glad to assist %offices )% are ( %$"/ " *% )) )* customers +)*%# () if (required.” '+ ( 1 Norman %(# $ Cakebread ! ( *the founder %+$ ( %of Merlin (" $ is ) and $ (remains # $) a ,very (/ accomplished heating %#&" ) * $ engineer $ $ ( and $ designer. ) $ ( Still * "" assisting )) )* $ in $ works closely with *the *(transition $) * %$ %of *the business, +) $ )) Norman %(# $ -%(!) "%) "/ * the * $new - *team. # Merlin’ market to grow (" $2 # (! * )share ( continues %$* $+ ) *% (%- even , $ in $ (recession, )) %$ and $ owners *this ) assures ))+( ) *the $new - %-$ () *that* *the future +*+( is ) bright. ( * Their( new $ website www.merlinmechanicalservices.com with ) * --# (" $# $ ") (, ) %# accompanied %#& $ -* to generate *their( $new - "literature * ( *+( continues %$* $+ ) *% $ ( * interest. $* ( )* Assisted )) )* by/ *their( *technical $ " agents $*) across (%)) *the UK and $ Ireland, ( " $ brand ( $ moves strength to )*( strength.

0“MERLIN”, 1 #%, ) from (%# )*( $ * *% $ *

Merlin !,'%) can ) be ! contacted *). .! at.

Merlin Mechanical Services Limited, Unit 4, !,'%) ! $ )% ' !,0% !- %(%.! )%. Bath .$ Court, */,.

166, Bath Row, Edgebaston .$ *1 #! -.*) B15 1NE Tel: !' 0121 666 6743 Fax: 2 0121 666 6311 Email: uksales@merlinmechanicalservices.com ( %' /&- '!- (!,'%)(! $ )% '-!,0% !- *( Web: www.merlinmechanicalservices.com ! 111 (!,'%)(! $ )% '-!,0% !- *(

Engineered Solutions for Engineered Buildings

Merlin to *this to -%(! work closely (" $ have , in $ *the &past, )* and $ *% ) day / continue %$* $+ *% with consulting engineers, architects and contractors. "%) "/ - * %$)+"* $ $ $ () ( * *) $ %$*( This *%() ensures commercial ) $)+( ) %## (projects " &(% undertaken *) +$ (* in ! the $ $UK * and Ireland, $ are provided with quality to meet with ( " $ ( &(%, - * product '+ " */ &(% + * *% # the * -design * * requirements budget ) $ ( '+ ( and # $*) $ constraints, + * %$)*(which $*) ensures $)+( ) commercial projects are completed on time while within %## ( " &(% *) ( %#&" * %$ * # " * $ budget + * and still standard $ )* "" ensuring $)+( $ *the high )* $ ( expected .& * in $ commercial %## ( " build Merlin to )+&&"/ supply its product + " is ) achieved. , (" $ continue %$* $+ *% *) &(% + * on %$ some of the %largest )%# * " commercial ( )* %##projects ( " &(%in education, *) $ + defence, * %$ $ or *through (reform, %(# health "* and $ "leisure )+( )sectors *%() directly ( *"/ %( (%+ its *) network $ *-%(! %of agents. $*)

Oventrop UK Ltd, Basingstoke, Hampshire is the UK arm of FW Oventrop GmbH & Co KG of Olsberg, Germany. The company offers a range of co-ordinated and dynamic balancing systems for heating and cooling applications and for the thermostatic regulation of hot water circulation systems.

Oventrop also offers a complete design and supply solution for ‘CoÀoor’ underÀoor heating for large or small commercial or residential projects with in-house design and stock range of components.

More recently the company has added solar systems for hot water generation to its portfolio.

Hydromat DP

UnderÀoor distribution

Cocon 4

Having moved *their( )sales office *% to central , $ (recently $*"/ #%, " )% $*( " Birmingham (# $ # and $ (restructuring )*(+ *+( $ *their( *team, # Merlin (" $ are ( *taking ! $ a ,very (/ proactive &(% * , approach to *the # market. &&(% *% (! * Merlin (" $ believe " , *that* cost %)* effective *, innovation way to *their( word $$%, * %$ and $ design ) $ is ) *the / forward. %(- ( True (+ *% -%(

Oventrop UK congratulates Merlin Mechanical Services on the 30th Anniversary of their business and wishes them continued success for the future

"

56

"

!

Oventrop UK Ltd Oventrop House Hatch Industrial Park www.oventrop.co.uk Greywell Road sales@oventrop.co.uk Hatch, Basingstoke info@oventrop.co.uk RG24 7NG

“Being based in the centre of the West Midlands allows our local service and maintenance engineers to be with customers within a given timeframe but has the added benefit of enabling the dedicated team of engineers to cover the south east and west of the UK,” says Anthony.

With a regular commitment to training, offering NVQ Airconditioning & Refrigeration, F-gas 2079, NVQ Business Administration and NVQ Accounts, MAC is dedicated to staff development and ensuring employees remain at the forefront of all the latest industry innovations.

MIDLAND Air Conditioning & Facility Management (MAC) is the coolest thing ever when it comes to maintaining a comfortable temperature in the workplace.

Based in Castle Bromwich, the company offers a full comprehensive design package for all heating and cooling solutions at commercial and industrial premises throughout the British Isles.

All heating and air conditioning packages are backed up by an exclusive 365-days a year maintenance package should equipment need a filter change, servicing or a repair, thus insuring customers receive a package of care tailored especially for the demands of modern business.

Even though MAC’s dedicated and professional team of engineers, management and administration staff is used to handling the very latest equipment from the world’s leading manufacturers, such as LG, Mitsubishi, Panasonci, Electrolux and Fugitsu, it’s not all about state-of-the-art technological wizardry.

Good, old-fashioned word-of-mouth and personalised highquality customer care have proved invaluable in creating an ever-lengthening list of very satisfied clients.

It recently extended a contract with Claire’s Accessories for a second year while other well-known customers include Edgbaston Priory Tennis Club, Hall Green Dogs, Connexions and Jaguar Cars.

“We offer a unique and personal service to all our contract customers which is acheived through a one-to-one contact with a dedicated manager,” explains MAC founder and Director Anthony Smith.

That commitment has paid off in terms of increased sales - welcome news for any business during tough economic times but one which also underline’s MAC’s proactive approach.

“Like many others that are dealing with increased costs and lower returns within the ever-changing climate we have had to look at the efficiency of the business as a whole, which has meant more investment in IT software and a new user-friendly website,” says Anthony.

To find out more about Midland Air-conditioning & Facility Manangement Ltd and its services, visit the website at www.midlandaircon.co.uk or telephone 0800 917 4306.

Birmingham HALL GREEN GREYHOUND STADIUM Proud To Support Midland Air Conditioning Telephone: 0870 840 8502 Email: hallgreen@lovethedogs.co.uk www.lovethedogs.co.uk

“There is also the added benefit of having the same coordinators deal with a service call, planned maintenance and any other query while our engineers use a system that allows customers to track their job online, which, in turn reduces admin for us and them.”

Independent Electrical Wholesalers

Established in 1999, MAC has grown and developed to offer affordable and effective building services across a vast range of sectors, using an honest friendly and professional approach which is aimed at creating a successful long-term relationships with customers suppliers and contractors.

Its many services include air conditioning installation, maintenance, repair and servicing, heating, ventilation, and refrigeration plus the design and installation of many types of air conditioning systems, from single split type units to large VRV installations.

It also provides facilities management, property maintenance and electrical services.

Tel: 0121 359 5387 Fax: 0121 359 0191 E mail: sales@cewltd.com www.cewltd.com Contact Electrical Wholesale Ltd are proud to support Midland Air Conditioning Ltd

57

EBL ELKINGTON BROTHERS LIMITED

ESTABLISHED more than 70 years ago, Birmingham's Elkington Brothers Ltd, based in Great Barr, has stood firm through several economic recessions - and the latest is proving no exception.

Its CAD tool design service utilises a combined 60 years’ design experience and features CNC three-axis machining on seven machines, deep hole boring up to 3.5 metres long and final benching, polishing and assembly of each tool.

Throughout the decades, in good times and bad, the family-run company has adhered to the practices which have ensured its longevity: the best possible service, swift lead times and competitive prices.

It also undertakes hand pattern and model making, whether in wood, metals or polystyrene, and can provide tooling complete with electrics, hydraulics and pneumatic systems.

“Quality is of paramount importance and is the foundation that our business and reputation are built on,” adds managing director James Kelly.

“We recognise that commitment and investment in quality are essential and, because of this, all of our engineers are highly skilled and adhere to our strict standards.

“Since we started trading, in 1939, we have supplied many major engineering companies which has led to us becoming the approved and preferred supplier to many, a fact of which we are justifiably proud.”

At its Baltimore Road site, Elkington Brothers, provides a complete toolmaking facility which incorporates the most advanced and up-to-date systems with traditional time-served skills.

“It is our policy and overall business objective to provide services of the highest quality and in compliance with our customer’s specified requirements,” James says.

“We value their needs and always try to work with them from concept stage through to after production start week.

" " !

“We can form working partnerships that ensure that the most complex projects run smoothly.”

It is this flexiblity and willingness to work closely with customers that not only led to the manufacturer of Elkington Brothers largest tool - a 3.5 metres cubed giant weighing in at about 25 tons - it has resulted in the company manufacturing products across a broad range of industries, such as the automotive, aerospace, nuclear power and domestic appliance sectors throughout Europe, America and Japan.

In the UK alone, its impressive client roll-call includes Landrover and, to tier one suppliers of, Aston Martin, Jaguar, CAT, JCB, Bentley, BMW, Toyota, Nissan and Lotus.

“From patterns, moulds and models in a variety of materials, to fixtures, tooling and prototypes, we have the capability to deliver,” declares James.

“Our long-standing customer base is testament to the quality of our work and our friendly, time-served staff always welcome a visit from prospective clients. Come and see what we can do.”

For further information about Elkington Brothers and the range of services it provides, visit: www.elkingtonbrothers.com To make an enquiry, telephone: 0121 358 2431 or email: jl.kelly@elkingtonbrothers.com 60

component that is simpler and reduce the number of joints required.

“Every join is a potential leak path for any media going through the system so it’s important to keep the number of potential leak paths to a minimum.

Larger companies are often unable, or unwilling, to do this.”

The ability and expertise of the BA Components team to work with specialist alloys make it a popular choice for many of the industry’s leading companies, such as Honeywell and Total.

“Many others won’t entertain working with these alloys because they’re very expensive materials and difficult to machine,” says Andrew.

BA Components may be a small company, but it’s a highly specialised business that’s big on flexibility and the needs of its globally renowned clients.

“We are known for our capabilities in machining special alloys, turning them into the components that customers need, but may unable to source from anywhere else.”

Just six people work at its headquarters on the Park Farm Industrial Estate, in Wellingborough, Northamptonshire, but it is an environment that hums with scientific knowledge and engineering precision skills.

Whether it’s a standard order, a bespoke request or problem solving - Andrew says they are often asked to put their expertise to good use in this way - the level of service and customer satisfaction is critical to everyone at BA Components, which has BS EN ISO 9001 accreditation.

Here is where BA Components manufactures high quality stainless steel components including double ferrule tube fittings, high pressure fittings, hydraulic hose fittings and adaptors.

“We like to develop close relationships’ with clients. It’s a very important aspect of how we work. We like to visit the client where possible to discuss their requirements in detail,” states Andrew. “They have confidence in us to give them what they’re asking for.”

For further information about BA Components and its services visit www.bacomponents.com telephone: 01933 403878 fax: +44 01933 403757 or email enquiries@bacomponents.com

The fittings are used in industries such as petrochemicals, chemicals, desalinisation, chromatography and hydraulics anywhere high precision fittings are required to work at high pressure.

For BA Components, this means predominantly supplying to the oil and gas producing centres including Aberdeen, Norway and the Middle East - although managing director Andrew Westland acknowledges that products manufactured on site may end up almost anywhere in the world.

“We often manufacture and supply components to clients who may be assembling equipment on behalf of another company,” he explains.

“It might be an oil company, water company, paper mill, we don’t always see where product is finally installed.”

Established 11 years ago by Andrew, and fellow managing director Barry O’Brien, after working together for others in the industry, this experience gives BA Components big advantages over larger competitors.

“We can be more specialised and flexible,” says Andrew. “As well as standard products we can handle bespoke requirements. It could be something in a different material, or making ‘specials’ to keep the number of joints to a minimum, thus reducing the number of potential leak paths.

“An engineer will look to have several items assembled to carry the media from one place to another. We can often produce a

61

Elite

Antennas

FOR a business that is truly unique to this country, you don’t have to look much further than Elite Antennas.

The company is in the privileged position of being Britain’s only specialist metal spinner dedicated to the production of primefocus aluminium antennas.

And while it may be based on the Leominster Enterprise Park in Herefordshire, the eight-strong team of specialists have the world at their feet, with clients from across the globe.

Elite Antennas runs its own Forestry Commission-certified timber packaging operation and has available a line of antennas which can be dismantled for transport and storage before being rebuilt on site, thus bringing savings in terms of warehousing and transport costs without in any way compromising surface accuracy or stability.

With most of its products being used in commercial, military and research applications - the British Forces and the Met Office are among some of its most prestigious clients - the company offers a range of reflector assemblies in popular sizes and a wide range of colours - with white or grey proving the most popular but can also tailor them to meet customers’ requirements.

Indeed it is proud of its adaptability and flexible build system, which enables prototyping and one-off work to be completed rapidly and economically while allowing straightforward integration or subsequent engineering operations.

“We welcome the opportunity to work with customers to develop specific antenna solutions for integration into their systems,” says Elite Antennas’ managing director Richard Holliday.

“For example, if you require a specialist finish for a harsh environment such as offshore or desert, please let us know and we will work with you to provide the best results.”

Desert heat or Arctic freeze - the company’s flexibility accommodates nature’s extremes; its range of de-icing options covers its antennas and feeds and it works closely with Surface Heating Systems of Kircaldy, Scotland, to provide the best possible de-ice solutions.

As one would expect from such a specialist, Elite Antennas’ capacity for spinning aluminium microwave reflectors is thought to be the largest in Europe, with plant and tooling covering all sizes up to 3.7 metres diameter (12ft) in a variety of popular focal lengths.

It also operates three specialised spinning lathes in 1.2, 2.4 and 3.7m capacities with a variety of steel and aluminium tooling.

This massive spinning capability is complemented by a robust machining and fabrication operation comprising manual and CNC milling and turning and a wide spectrum of welding and brazing processes. Elite also employs specialist contractors for work which it cannot handle in-house.

“Our machining capabilities are tailored towards rapid volume production of antenna components, allowing the company to build large numbers of high quality parts at low cost, and to the highest standards.” says Richard.

“We offer a wide variety of build options, from the development of completely bespoke antenna systems to the supply of reflectors and parts on a component basis.”

Always at the forefront of technical developments in a fastmoving industry, Elite Antennas is a regular presence at some of its most high-profile exhibitions around the world and this year will be no exception with company representatives due to attend events in the Middle East, the United States and Europe.

To find out more about Elite Antennas and for a full description of its services, visit www.eliteantennas.com. For enquiries, telephone 01568 612050 or email sales@elite-antennas.com

62

Scientific instruments for characterising materials from aspirin to asphalt, coffee to concrete, plastics to powder coatings.

“We now have direct operations in all key markets and strong partnerships with exclusive distributors elsewhere,” he said. “Our close working relationships in all areas ensure that the customer experience is consistent the world over. Added to this, our investment in web-based delivery of information and support provides universal access to the wealth of experience and expertise that resides within Malvern’s global organisation.”

Used in industries as diverse as minerals processing and pharmaceutical drug discovery, Malvern systems support the understanding, improvement and optimisation of many industrial processes.

They measure properties that have an impact in many areas.

For example: • Particle size influences powder coating performance, drug absorption speed, cement strength, and the ‘mouth feel’ of chocolate

Malvern’s modern facility houses the company’s global manufacturing and commercial operations.

Since its foundation in the early 1970s Malvern Instruments has been an integral part of the Worcestershire town from which it takes its name. Today this award-winning scientific instruments company contributes significantly to the local economy, employing a workforce of around 200 - and currently recruiting - at its global headquarters on the Enigma Business Park, and a total of 600 worldwide. A net exporter, with more than 90 percent of production destined for overseas markets, Malvern is a truly global company, a fact recognised once again with this year’s Queen’s Award for International Trade.

• Particle shape affects manufacturing of toners, pharmaceuticals, and abrasives, and knowing a particle’s chemical composition adds further insight • Producing and using nanoparticles requires detailed information about their properties and behaviour • Natural and synthetic molecules, whether for drug delivery or plastics production, require detailed characterisation

For real-world descriptions of Malvern products in action visit www.malvern.com To find out more about career opportunities visit www.malvern.com/LabEng/company/careers.htm

This year’s Queen’s Award makes it ‘two in a row’ following the company’s success in the Innovation category in 2010 for the continued development of the Zetasizer Nano particle characterisation system.

“I don’t normally boast about our successes, but this really is an achievement that should make everyone at Malvern Instruments proud,” said Managing Director Paul Walker. “Two Queen’s Awards in successive years, at a time of considerable global economic uncertainty, should see every member of our teams giving themselves a pat on the back.”

) %! !&'%( !'& & #%"( '" % ) ( !-& * % "% !' %#% & "% ' & "! , % %(!! ! (% * % & !' !' %! ' "! % ' "%,

Malvern Instruments designs and manufactures scientific instruments that are used to measure the physical and chemical properties of materials. Scientists, technologists and engineers use them to gain a detailed understanding of their materials and processes, to guide product development, manage and control manufacturing quality, and optimise output.

Paul Walker attributes much of Malvern’s continuing international trading success to: the company’s focus on building and broadening the range of products it offers; delivering the same high quality service and applications support to every customer in every area; and being innovative in promoting the Malvern brand and its values around the world.

& !& ! !( '(% & & !' !&'%( !'& ' ' % (& '" &(% ' # ,& ! #%"# %' & " ' % & !' &'& ' !" " &'& ! ! ! %& (& ' & '" (! %&' ! ' % ' % & ! #%" && & '" ( #%" ( ' ) "# !' ! ! "!'%" !( '(% ! $( ', ! "#' & "('#('

63

Robinsons of Worcester IN the macho world of haulage, a fleet of big pink trucks tend to stand out - but Robinsons of Worcester is a business that likes to stand out from the crowd.

An established UK and European haulage company specialising in bulk tipping with an enviable reputation for delivering an exceptional level of service, it is a major player in the industry and has come a long way from its farming origins.

And those pink trucks are fast achieving the status hitherto enjoyed by the Eddie Stobbart fleet: the company’s busy Facebook page already has more than 200 followers, all eager to follow the drivers on their travels and post sightings of the distinctive vehicles.

“We are getting a name for ourselves because of the colour,” agrees proprietor and founder Edward Robinson. “We are proud of our pink trucks.”

Robinsons of Worcester began as a livestock and dairy farming business more than 70 years ago. In 2001, when it lost 4,000 sheep to foot-and-mouth disease Edward passed his LGV test.

Once back in the livestock trade, the company purchased a single lorry to meet its own needs, but the increasing demand for transport and a growing customer base resulted in the purchase of further vehicles and its haulage business has been expanding ever since.

This year alone it has taken delivery of four new trucks and a further three are due to be added to the fleet of 21, 11 of which are Robinsons’ own and the rest sub contracted.

From its base at Besford, near Pershore, the company is proud of its highly efficient road haulage operation and ability to offer extensive transport solutions.

Its commitment to remaining at the forefront of haulage technology and being fully conversant with the latest legal requirements is reflected in the tip-top condition of the lorries which are all equipped with vehicle tracking systems that benefit customers and aid driver safety.

The provision of Driver CPC Training, also contributes to the high driving standards and road safety.

TASCC (Trade Assurance Scheme for Combinable Crops) approved and with TASCC-trained drivers, Robinsons of Worcester, a Road Haulage Association member, only uses trusted sub contractors who all comply with its terms and conditions of business and adhere to the TASCC Code of Practice for Road Haulage.

Mudie-Bond Mercedes-Benz Franchised Truck dealer. Dedicated to supporting the continued success of Robinsons of Worcester after 10 Years!

Our congratulations & thanks to them

The strict compliance with safety regulations combined with dedication to the delivering the best service possible has resulted in not only continued success but prestigious contracts too, with Robinson’s of Worcester making deliveries of animal feed and collections from the royal estates of Windsor and Sandringham.

And just why are those trucks pink? Step forward Isabelle Robinson, Edward’s daughter and fan of pink.

When he ordered a new Mercedes tractor unit in 2009 Edward had it painted just for her. It proved such a talking point that other vehicles in the fleet were soon sporting the same colour.

The pride and joy of every Robinsons driver, some of the trucks are on show at two major forthcoming events this year, giving fans the opportunity to see them up close.

Remember you can always follow them on Facebook.

!" "

64

" "

""""" """""

" !"

" "

For further information about Robinsons of Worcester, go to www.robinsonsofworcester.com, www.bigpinktruck.com, telephone 01386 553 792 or email info@robinsonsofworcester.com

MARINE SOLUTIONS WHEN work started on the new state-of-the-art Palmer Johnson 52-metre Super Yacht there was only one choice of company to provide the hydraulics for the hi-tech pioneering project.

The manufacturers turned to Phoenix Marine Solutions, a division of Phoenix Hydraulics and Electrical Services Ltd which has been developing outstanding hydraulic solutions for the super yacht industry for more than 12 years.

But as part of Phoenix Hydraulics there’s more than 30 years’ experience - and more than 100 years of combined technical knowledge - that goes into the design and manufacture of products that are used in the industrial, mobile, automotive and marine industries worldwide.

“With in-house fabrication and machining, we produce equipment for a wide variety of customers, from one-off power units to batch-produced equipment for major OEMs. “Our engineering department will advise on and design bespoke systems using modelling software to provide clear and precise information throughout the design process.

“We are also specialists in the design and build of all types of hydraulic cylinders from one-offs to batch work including 316 stainless cylinders for marine applications.”

With a long list of prestigious trade clients - including Sunseeker International Yachts, Princess Yachts, Fairline Boats, Oyster Yachts and Northshore Yachts - the company is now selling directly to the public through its websites www.phoenixhydraulics.co.uk and www.phoenixmarinesolutions.co.uk “We are happy to ship our products worldwide,” says Elizabeth.

“Orders received by 4pm for in-stock items will be dispatched the same day and our standard next-day delivery is free for orders over £29.99 anywhere in mainland UK.”

To see the full range of products and to find out more about Phoenix Hydraulics’ services visit the websites or telephone 01733 234800.

Backed by the latest facilities and equipment, the company’s dedicated technicians and engineers are able to support the most complex of projects; from conception to commissioning and after service.

!#

#

#

As a member company of the KCT Holdings Group, with interests in many aspects of engineering, and an annual turnover of £20M, Phoenix Hydraulic and Electrical Services Ltd has the backing of one of the largest groups in the UK engineering industry and is at the forefront of the hydraulics sector.

It’s British and proud of it too. Says sales and marketing manager Elizabeth Noles: “We are one of the few manufacturing companies left in Great Britain and we support the British marine industry, which is renowned worldwide for its excellent engineering abilities.

#! %#

% !) #

“We have an extensive hydraulic engineering capacity in-house and an excellent technical sales team.”

Established in 1981, the company offers bespoke hydraulic power packs, hydraulic components, hoses and fittings and hydraulic design services as well as designing and manufacturing large hydraulically actuated mechanisms for the super yacht industry through its marine solutions division.

A member of the British Fluid Power Distributors’ Association, it is based in Peterborough but also has a sales and service arm in the South of France and is planning to open a site on the UK’s south coast to support boat manufacturers.

“Whether it's a replacement hose or a custom-designed system for industrial, marine, automotive or mobile applications, Phoenix Hydraulics can offer the right solution in a competitive package and fully support the project through to completion,” assures Elizabeth.

# %!# % %# / 0. $ !'#$ $

" *(

%%

&! "#!(

#!

, ) ) $ %!-

' ,

#%

$ ! $% "#! $$ ! # &! $ " ) % ! * + # ' $ # '$%! #$ ) !! !#) # %! )!# )% +!' !# !% # 21 + #$

!!!%

% %

$ /++ &(').(.,(+-((

65

Sealine’s 42’s at the Southampton boat show

17th to 24th September

shower and TV and audio centre make this boat the perfect place to relax if the weather takes a toll on your adventure.

Touches of design intelligence betray the SC42’s considered creation and underline the team’s starting point: the ultimate satisfaction of the end user. To achieve this, every detail counts; some 2100 individual concept drawings go into any one Sealine design, and each component must be carefully developed and analysed, tested, tweaked and tested again, through tanktesting, prototype development and final production.

Setting this ultimate standard, Richard and his team take pride in delivering innovation in its most perfect form. With over 15 years’ experience as a naval architect, Richard’s guidance helps inspire the framework within which the team works, first identifying function and then creating form. With the latest software now at its disposal and a wealth of specialist skills between them, the team is confident that the designs will continue to push the boundaries of innovation into the future.

When Richard first joined Sealine in 2006 he set out to revolutionise the hull technology, specifically the ground-breaking SC47. Now, drawing on the added expertise of his growing team, Richard is working hard to evolve the rest of the new range. Watch this space.

SEALINE MAGAZINE PAGE 27

p convertible roof system slides all the way back to xpose the four wide forward-facing helm station seats the sun. An extendable hi-lo bathing platform drops mptingly down into the water, while the secure side eck access with its integrated cockpit closure system ves the assurance of safety for little ones onboard. The eck seating slides cleverly together so that a group of n can share an al fresco meal; then, as the sun sets, e capacious interior stylishly accommodates seven.

The great thing about the loon space is that it can be ansformed into an additional ouble berth,” Gemma adds, which complements the xurious master cabin and five exible berth arrangements in e mid-cabin.”

With dual Volvo Penta ngines, this boat begs to retch her legs on the sun-splashed waters of the editerranean, where she will truly offer a home from ome. Composite engineer Aymerik Cussonneau xplains more, “customers can choose from standard ngine options or a engine option upgrade which gives fantastic 740 brake horsepower total and reassurance herever they go that their boat is created to the higest andards.”

Aboard SC42, the carefully designed layout and pace-saving storage options work in unison with the test technology. A full height-fridge freezer, luxurious

SC42

Also on show will be the new F42 launched at the 2010 Southampton Boat Show.

The SC42 is a bold and innovative new design offering more social space than on any other cruiser of this size. Perfect for outdoor living, the SC42 can be transformed from wind in the hair boating to full protection in a matter of seconds. The craft features a unique full length soft top roof system, with integrated opening side canvases and large opening side windows which let in the light and the fresh air.

This new model has received many plaudits as a result of its ground breaking design features and top level all round performance.

Offering unrivalled space for entertaining, the F42 is a stylish practical cruising boat that can sleep five in comfort in a very flexible living space. It also has the advantage of joystick controlled Volvo IPS engines for maximum manoeuvrability.

One of the most significant design features of the SC42 is the cockpit layout which makes maximum use of the full beam width of the boat for seating and entertaining. Key features include four wide forward facing seats at the helm, a fully integrated dashboard, two wet bar areas behind the helm and two dining tables with two ‘L’ shaped seating areas port and starboard. The seating, on sliders, can be joined together to create one large ‘C’ shaped lounge. A drop in infill creates a very large sun-pad whilst the backrests from the seating also fold down to create a rear facing sun-bed. There is safe easy access through the craft to the wide forward side decks.

The SC42 will deliver a cockpit space like no other.

The F42 has Sealine’s unique and distinctive extended fly-bridge with space for six to dine in comfort. The single level deck has a three part sliding door joining the cockpit to the saloon. A comfortable L shaped seating area is on the starboard side with further seating on the port side. The galley is located forward. The layout of the open plan interior generates a feeling of space and light which is further enhanced by the large wrap around windscreen which also provides some stunning panoramic views.

The luxurious forward master cabin will have separate shower and toilet compartments, whilst the three berth mid cabin offers five top convertible roof system slidesoptions, all the way backplus to shower and TV and audio centre make this boat the a bi fold different sleeping an en-suite shower area with expose the four wide forward-facing helm station seats perfect place to relax if the weather takes a toll on your todoor the sun. An extendable hi-lo the bathingtoilet. platform drops adventure. has space for eight to dine in separating The saloon temptingly down into the water, while the secure side Touches of design intelligence betray the SC42’s comfort the cockpit galley, with height fridge freezer, has over 2.5 deck access with and its integrated closure systemits full considered creation and underline the team’s starting gives the assurance of safety for little ones onboard. The point: the ultimate satisfaction of the end user. To metres of worktop and plenty ofachieve storage. deck seating slides cleverly together so that a group of this, every detail counts; some 2100 individual ten can share an al fresco meal; then, as the sun sets, the capacious interior stylishly accommodates seven.

“The great thing about the saloon space is that it can be transformed into an additional double berth,” Gemma adds, “which complements the

66

concept drawings go into any one Sealine design, and each component must be carefully developed and analysed, tested, tweaked and tested again, through tanktesting, prototype development and final production.

Setting this ultimate standard,

There are two cabins, offering five berths as standard with the luxurious master cabin located forward. There are separate en-suite shower and toilet compartments.

To provide additional space and privacy the second cabin is amidships and can be configured either as a triple, twin or double.

The new hull is based on the proven design concept developed for the SC47 and F46.

A grille makes a difference; a Zunsport grille makes a statement - no wonder discerning car owners make it their first choice when it comes to enhancing their vehicles.

The Walsall Wood company sells grilles for a wide range of cars which it manufactures from premium quality stainless steel wire mesh, regardless of whether they have a chrome or black finish.

All are guaranteed for the lifetime of the vehicle and, if an owner can’t find a grille for his particular car, then Zunsport Ltd is happy to discuss the options for making a one-off.

No wonder it’s known as the specialist stainless steel wire mesh car grille company.

“Zunsport prides itself on being a customer-focused company and goes out of its way to provide complete customer satisfaction,” says Managing Director Peter Langston.

“To give our customers choice and great service we sell through our own website - with a 98% success rate of delivery the day after order - and through a nationwide network of approved dealers.”

With orders coming in from all over the world, the company accepts it may take a little longer than 24 hours for a grille to arrive at some destinations but once the price has been totaled at the online check-out, it will remain fixed, no matter which door in the world the order is being sent too.

And those ordering online do so worry-free, secure in the knowledge that Zunsport uses SSL, the most advanced ordering security system available which encrypts all personal information, including credit card numbers.

There are many reasons motorists are choosing Zunsport grilles, not least because they are hand-crafted by the company specialists from 316L stainless steel which is either electropolished to provide a long-lasting bright finish, or coated with a black polymer. Both finishes are robust, having been extensively tested for strength and durability.

However their key features are that they’re easy to fit - for many no tools or changes to the car are required - and they give added protection to radiators, brakes, oil coolers, etc. from ingress of clogging leaves and damaging road detritus.

And, of course, they just give a car a great look, bringing an enormous amount of pleasure to the owner.

“The raison d’etre for buying a Zunsport grille is pride in the performance and styling of your car,” says Peter. “We wish to enhance that experience.”

It goes without saying that quality rates in equal importance with customer satisfaction. Says Peter: “We are serious about the quality of everything that we do.

“Our quality and management systems are independently approved, and our performance regularly audited, by Lloyds Register of Quality Assurance - so you can have confidence in buying a Zunsport car grille.”

When you see that business customers include Peugeot Citroen and Jaguar, you know that you’re dealing with the very best but Zunsport doesn’t need to see a prestigious name on an order form to consider a client special.

“All of our customers are special,” Peter insists. “That is why everyone who buys a Zunsport grille is immediately enrolled into our Members Club where they receive discounts, information, and entry to our quarterly prize draw.”

For full information about Zunsport grilles or to place an order, visit: www.zunsport.co.uk or telephone: 0870 442 1865

Automated Wire Bending Ltd Padholme Road East, Eastern Industries, Peterborough PE1 5XL

Tel: 01733 555646 • www.awbl.co.uk ! !

We are proud to be associated with Zunsport and congratulate them on their 5th year in business 67

GOOD old-fashioned family business values of outstanding customer service, attention to detail and high quality work have seen Aldridge Accident Repair Centre through decades of success.

It’s no wonder that AARC, being at the forefront of ‘best working practices’ is recognised as one of the most innovative independent local businesses in the motor industry - it has also achieved the highest technical standards for the industry `PAS 125`.

But that’s the only thing old-fashioned about the company which, as it marks its 90-year anniversary in 2011, continues to demonstrate its 21st century approach, not least by keeping in tune with the modern-day concerns of today’s motorist.

Today’s third generation owner and MD Martin Collins, who has more than 30 years’ experience, believes the strength of the business is based on exceeding customers’ expectations - and is still surprised by the number of third generation clients AARC has.

No wonder it’s been designated a BSI ‘Superbrand’ - one of the country’s first accident repair centres to be so - and voted the most loved repair and service centre in the UK by the Great British public.

“When a vehicle is damaged, even if it’s only a few small dents, it can be the start of an extremely stressful time for the owner,” he says. “However, let our customer care team can take care of you and we will process all your paperwork, organise your courtesy car and booking dates. We are small enough to care and big enough to repair and we can take the dent out of your accident.”

Aldridge Accident Repair Centre (AARC) was established in 1921 by former First World War drill sergeant Billy Bunn who, with meticulous attention to detail, was the driving force behind the company’s growth until his retirement, aged 70.

It’s that combination of caring for customers and its own environmental practices that sees AARC offer an eco re-tuning service to motorists fed up with rising fuel prices, from which its own fleet of cars is already benefitting.

It is now housed within fresh, attractive and welcoming premises at Vigo Place, which include a purpose-designed 12,000 sq ft works facility boasting the latest state-of-the-art industry equipment, including computerised body and chassis alignment systems and computerised wheel and suspension alignment.

A member of the Motor Vehicle Repairers Association (now incorporated within the Retail Motor Industry’s Federation), and holder of the RMI `Trust My Garage` Shield, other services are undertaken by expert staff fully trained in the latest techniques and well versed in the importance of customer care and quality, include: tyre replacement, paintless dent removal, windscreen repairs, valeting service, alloy wheel repairs and parking sensors installation.

And all that AARC does is backed up by its status as a British Standards Institution (BSI) Kitemarked Superbrand.

This prestigious accolade, awarded only after stringent external assessments, was recently introduced by the BSI for garages and workshops which exceeded its Kitemark Quality standard and has only been awarded to the top 200 of a 500-strong business superbrand listing.

Having invested in full technical facilities it can eco re-calibrate or retune - turbo diesel cars, vans or light commercial vehicles to deliver up to 20% improvement in fuel economy and/or up to 40% more power which not only saves fuel, it helps drivers reduce their carbon footprint.

For more details on this or any other AARC service, go to www.aarc.co.uk or telephone 01922 452103.

“Are pleased to be associated with Aldridge Accident Repair Centre”

Tel: 01922 745 836 Fax: 01922 453 062

Providing insurance solutions to commerce and industry throughout the Midlands

Web: www.resolute-is.co.uk 3 Vigo Place, Aldridge, Walsall, WS9 8UG

68

We would like to congratulate Aldridge Accident Repair Centre on their 90th anniversary and wish them continued success for the future Tel: 0121 3235005 Fax: 0121 3235115 Email: info@fotas.co.uk Web: www.fotas.co.uk

Filter Fit Ltd FILTER FIT is a star and a headline act in the filtration industry - no wonder it counts the nationally renowned Birmingham Hippodrome theatre among a long list of satisfied clients.

But then customer satisfaction is what this small Vale of Evesham company is all about, with its origins based firmly in the ambitions of its directors to make up for what they had seen lacking elsewhere.

MD Louise Garfield and operations director David Hicks launched Filter Fit in 2008 after despairing at the lack of customer service they were seeing towards clients in previous employed roles.

David, who has many years’ experience in the filtration industry, and Louise, who comes from a sales and retail manufacturing background, based their new company in Honeybourne and, right from day one, have designed everything to work around customers, with customers’ needs the priority.

Combined with quick product turnaround times and a very competitive pricing structure, it’s proved to be a recipe for success.

Just over three years on from launch, there are plans to double Filter Fit’s storage capacity by moving to an even bigger warehouse nearby.

Now with a staff of five, the company specialises in the supply, fitting and disposal of commercial and industrial air filters and fan belts, dealing with some of the country’s most prestigious maintenance companies.

And it cares about maintaining a long-term happy relationship with every one of those clients. For the Birmingham Hippodrome alone it has carried out filter changes and disposal for the last three years.

“We can provide a total service,” promises David. “There’s no one turning up changing the filters and leaving the dirties sitting in a plant room.

“We are licensed by the Environment Agency to transfer and carry waste and so we take them away and issue a waste transfer notice to confirm that all legislation with regard to safe disposal has been complied with.”

David Hicks and Ross Hayward.

On the supply side, Filter Fit stocks a range of standard size pleated panels (although non-standard sizes are obtainable), bag filters in varying sizes, fan belts, glass panels and media pads and its central geographical location proves perfect for guaranteeing next-day delivery.

“If there is something that you require urgently, there will always be somebody at the end of the phone when you call our number,” insists David.

“Many times we have managed to help those who have not been able to give us any prior notice and it is because of this service that people come back to us again and again.”

A top-class and efficient service requiring minimal effort on the part of the customer, and a commitment to keeping down the cost of replacement filters, while maintaining high-quality products and advice such as product development - a star in the filtration firmament indeed.

For further information or to make an enquiry about Filter Fit’s products and services, visit www.filterfit.co.uk or telephone 01386 833 330.

Safety is paramount and underlining Filter Fit's commitment to providing safe working environments for staff and public, is its recently-awarded accreditation with CHAS (Contractors Health and Safety Scheme), which now runs along its Safe Contractors Accreditation. $!

' ' "

Telephone: 01386 832546 Email: johnsonb@globalnet.co.uk

& (

70

“Johnson Brothers Landlords of Two Shires Industrial Estate wish to congratulate Filter Fit on the success of their Business”

&

%

#! # % %"

Johnson Brothers, Two Shires Park, Weston Road, Honeybourne, WR11 7PY

CAR park operators throughout the country are turning to a Midlands business to ensure they have the very best for making their sites run successfully.

Complete Car Park Solutions, (CCPS) in Rugeley, Staffordshire, is a one-stop shop for providing the key equipment and is committed to working closely with customers to ensure they get exactly what each individual site needs.

Automatic parking barriers, telescopic posts, security posts, speed bumps, height restriction barriers, crowd barriers and security bollards are manufactured to the highest of industry standards while always remaining affordable.

And since it moved to its current premises on the Redbrook Lane Industrial Estate three years ago, it’s been able to offer even more - the manufacture of sports equipment and powder coating.

“We moved in to a base where the previous manufacturing setup did sports equipment so we took on the work,” explains company director Julian Parkes.

“Today we produce netball, badminton, five-a-side football posts and all sports equipment storage.

“The premises also already had a powder coating oven and that was another thing we could do because most of our products are powder coated.

“Now we powder coat our products in-house, instead of subcontracting the work, and provide that service to local manufacturers and clients from as far afield as Wales and Blackburn.”

The expert team of nine is responsible for a large range of carparking equipment that is used by companies across the UK, including Toyota, Land Rover and Jaguar.

transmitters while its regular barriers are a great alternative, with their ability to be positioned anywhere in a car park and directly fitted to a surface.

“Robust and hardwearing, standard barriers offer a lightweight and clean operation,” assures Julian. “We also have a variety of manual access gates that are suitable for commercial and domestic parking places.”

CCPS offers security bollards in a variety of styles for a wide range of uses and, as with every product it manufactures, can provide expert advice on choosing the appropriate security posts and bollards.

When it comes to safety, CCPS can help, too, providing PVC durable and hard-wearing speed ramps in a range of sizes to suit all types of public and private car parks, commercial and industrial car parks and, being easily removed and customised to run cables through the centre, are perfect for road works, temporary traffic lights, water supply and power generators at large events.

Combined with the crowd barriers and a full range of helpful accessories to improve the car park environment, such as bicycle racks, it’s easy to see why operators choose CCPS for their complete car parking one-stop shop.

“We pride ourselves on excellent customer service and are happy to help you make the right choice to suit your needs,” says Julian.

“Give us a call for more information, expert support and guidance on 01889 577 347 email: sales@ccp-solutions.co.uk or visit www.ccp-solutions.co.uk.”

It’s full range of automatic barriers can be customised and integrated with existing access procedures such as card readers, key fobs, security switches, code locks, tickets, coins and tokens, vehicle detectors and infra-red and radio

Multitubes Stockholders and Manipulators of Electric Resistance Welded, Hollow Section & Seamless Steel Tube Tel: 0121 520 1719 ASD Multitubes Fax: 0121 520 4144 Tipton Road, Tividale, Oldbury, Email: scolesby@asdmetalservices.co.uk West Midlands B69 3HU

W E S

Boommm Consultancy & Training 2 Penk Drive North Rugeley Staffs WS15 2XY

telephone: 01889 584972 email: jane@boommm.com www.boommm.com

&"+

Limited

,0 '+')* & ,*+)" $ )# '$- )! %(+'& *+ " $ & *

$ ' "& ' . *$"%"+

)#

1 / ' '% 1 ... . *$"%"+

&

'%

71

OF RUSHOCK MOTORISTS from across the Midlands come to Reynolds of Rushock, knowing that only the most skilled personnel will be handling vehicles that are, for many, their pride and joy.

Whilst proud to attain such prestigious approvals, Reynolds is equally proud that it remains totally independent, repairing all makes of vehicle at its 15,000sq ft premises on the Rushock Trading Estate, near Droitwich.

It could be a precious Porsche, the restoration of a loved Lamborghini or work required on anything else, this respected motor body engineer takes them all in its stride.

Regardless of the type of vehicle being worked on, the commitment to doing the job correctly remains. It’s this commitment that lies behind Chris’s advice to owners whose cars have been involved in an accident.

A very thorough approach to vehicle repairs, combined with the highest of standards, has earned Reynolds’ factory-approved status from prestigious marques such as Bentley, Land Rover, Audi, Volkswagen Group including Seat and Skoda, Jaguar and Porsche.

Reynolds is also one of only a handful of repairers in the UK that have invested in the specialist equipment required to successfully repair aluminium vehicles.

Such approvals provide further peace of mind for owners of all vehicle makes as all staff at Reynolds of Rushock undergo continuous and rigorous training, ensuring that they are not only highly skilled, but are also up to date with all of the latest technical information available.

We are proud to support Reynolds of Rushock, our only approved Porsche Centre Body Repairer at Porsche Centre Solihull.

Call 01564 771155 or email info@porschesolihull.co.uk

Porsche Centre Solihull Four Ashes Road, Dorridge Solihull, West Midlands B93 8NE www.porsche.co.uk/solihull

72

PB Sports GOOD sports across Birmingham who are looking to be kitted out in only the very best, know exactly which team of experts to call upon to ensure they find what they’re looking for.

PB Sports supplies an extensive range of clothing for all sporting activities and for clients of all ages.

It doesn’t matter if you’re looking to kit out a team of five-a-side youngsters or replace the tracksuits of the local soccer club, PB Sports will have just what you’re looking for, and more.

For the last 23 years, PB Sports Golf Wholesale, a division of the company which deals with trade only, has been regularly supplying most of the golf courses in the Midlands for 23 years while it has proved itself a prize find when it comes to providing the trophies - and engraving them - for all those glittering award ceremonies.

And it knows how to really provide the personal touch though its service personalising clothing, be it embroidered or printed.

It’s not only sports teams that take advantage of this extraspecial facility - the company’s skilled team is happy to apply the high-quality work to school wear, leisure wear and work wear.

Based on the Chelmsley Wood Industrial Estate, PB Sports is the umbrella name for three divisions: PBS Personalisation, PB Sports Golf Wholesale and PB Sports Retail.

While each may have a slightly different function, one thing remains the same throughout - all have highly experienced staff offering a top quality service and products.

The Personalisation side takes care of the embroidering and printing of clothing and also has an engraving facility which includes a large section of trophies in resin, metal and glass, which are ideal for corporate gifts and prizes.

The PB Sports Retail section welcomes customers to its showroom featuring samples of all the kits, tracksuits and sportswear available for all the teams and clubs, alongside a comprehensive stock of football equipment and accessories catering for all levels.

T-shirts, polos, fleeces, scarves, work shirts, hoodies, light-weight jackets, winter jackets, tracksuits, windjammers, waterproofs, caps, wooly hats, sports bags and much more can be found within,

among them some of the industry’s top names, such as team kits from Stanno.

Established in 1989, this is and always has been a family business; not only is it owned by the Butlers - a partnership between John and his sons Steve and Paul, with the exception of three members of staff, the day-to-day running is a family affair.

John oversees the Retail and Personalisation with his wife Linda undertaking all the printing while Steve concentrates on the Golf Wholesale and his wife Rachael totting up the figures in accounts.

For more information about the PB Sports and its services, call 0121 770 2240 or email info@pbsports.co.uk.

Alternatively visit www.soccerstrips.net to view the range of kit and trophies available.

Phoenix Couriers Birmingham Ltd We’ve been suppor"ng PB Sports for over a year for Next Day UK and Interna"onal Deliveries.

We are a small family run courier company, who pride ourselves on a personal dedicated service.

It does not ma#er if you are a large or small company, or sell on ebay.

All our customers are treated the same.

We would Welcome new customers with a Birmingham Post code.

We forward your parcels through the United Parcel Service & YODEL (formally DHL Domes"c).

For a quote please call 0121 448 9152 www.phoenixcouriersbirmingham.co.uk

CONGRATULATIONS TO

PB SPORTS A VALUED CUSTOMER

" 21 YEARS IN BUSINESS" FROM STANNO SPORTS

STANNO SPORTS(UK)LTD UNIT 17 MALLARD WAY, PRIDE PARK, DERBY DE24 8GX Tel : 01332 378966 email : support.uk@stanno0.com www.stanno.com

74

D E S I G N

:

P R I N T

:

:

M A I L

Banners

Menus s e r u h c o r B

Leafle ts

T-Shirts Letter heads

Pens

F I N I S H

Flyers Folder s

s d r a C s Busines

Newsletters Mugs

s d r a c t s o P es n i z a g a M

Key-R ings

TEL 0121 457 4810 EMAIL sales@heronpress.co.uk WEB www.heronpress.co.uk

Tel: 08000 807 809 Email: hello@birminghambusinesspost.co.uk

www.birminghambusinesspost.co.uk