BCCT Link Magazine - Issue 1 2019

Magazine of the British Chamber of Commerce Thailand Issue Issue 11 2019 2019

Health, Wellness and Insurance for Expats in Thailand

A WORLD OF

OPPORTUNITY Through learning environments such as our on-site Outdoor Classroom, we inspire children to discover passions and interests by exposing them to experiences in and beyond the classroom. This combined with the rigour of a strong academic programme gives them the foundations to become global citizens who shape their world through independence, empathy, creativity and critical thinking.

admissions@patana.ac.th Tel: +66 (0) 2785 2200 www.patana.ac.th Bangkok Patana is a not for profit, IB World School accredited by CIS

Contents This edition

BCCT

Board of Directors 2019

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CHAIRMAN CHRIS THATCHER Anglo-Thai Legal Co., Ltd. M: 081 803-7377 E: christhatcher1@Gmail.com

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VICE CHAIRS SIMON MATTHEWS ManpowerGroup Thailand T: 02 634-7273 E: matthews@manpower.th.com ANDREW MCBEAN PKF Holdings (Thailand) Limited T: 02 108-1591 Ext. 100 E: andrew.mcbean@pkf.com SARAH SMITH Jamie’s Italian T: 02 255-5222 or 09 2610-6725 E: sarah.smith@jamiesitalian.co.th DIRECTORS CALLIE BANGYEKAN GlaxoSmithKline (Thailand) Limited T: 02 245-5541 E: callie.x.bangyekan@gsk.com BILLY CHOMSAKORN British Airways Plc T: 001 80044 15906 E: billy.chomsakorn@ba.com DAVID CUMMING Amari Watergate Bangkok T: 02 653-9000 E: david.cumming@amari.com GARETH DAVIES Fluxus (Thailand) Co., Ltd. T: 096 463-4704 E: gareth.davies@fluxus.io STEPHEN FROST Bangkok International Associates Ltd. T: 02 231-6201/6455 E: sfrost@bia.co.th COLIN HASTINGS The Bigchilli Co., Ltd. T: 02 6355085 E: editorbigchilli@gmail.com

18 Insurance & Wellness 10 BOI sharpens focus on wellness benefits

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14 Policy decisions

21 TAT leads drive to boost medical tourism

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New wellness role for Nai Lert Park

Robotics and AI transform healthcare

22 Trends in global employee benefits

SIMON LANDY Colliers International Thailand T: 02 656-7000 E: slandybkk@gmail.com PINYAPA SOMPHONG HLG (Thailand) Co., Ltd. T: 02 670-1848 E: psomphong@harveylawcorporation.com NICK SMART Tesco Lotus (Ek-Chai Distribution System Co., Ltd.) E: nick.smart@tescolotusfs.com CARL SMITH Triumph Motorcycles (Thailand) Limited T: 089 939-1539 E: Carl.Smith@triumph.co.uk

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HONORARY TREASURER JONATHAN FRYER Mazars (Thailand) Ltd. T: 02 670-1100 ext 124 E: jonathan.fryer@mazars.co.th

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25 Asia maintains role as engine for tourism growth

27 New BCCT Board for 2019

Contents Issue 1/2019 The Link is published by the British Chamber of Commerce Thailand.

Advertising enquiries: Greg Watkins Email: greg@bccthai.com

Every editions 6

Chairman’s Message

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Editor: Dale Lawrence Email: dalelawrence2008@gmail.com

Executive Director’s Message

34 More challenges ahead for Bangkok property sector

Front cover design: Lexicon Business Communications Production: Scand-Media Corp., Ltd

39 HSBC bonds with Minor International

The views expressed by individual authors are not necessarily those of the British Chamber of Commerce Thailand or of the publisher. Reproduction in whole or in part without written permission from the British Chamber of Commerce Thailand is strictly prohibited.

42 Expat apartment rental market remains buoyant in prime areas

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Member News

28 Bullish outlook for Bangkok office

market 31 Shrewsbury School

lands international

award

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British Chamber of Commerce Thailand 7th Floor, 208 Wireless Road Bangkok 10330, Thailand Tel: 02-651 5350/3 Fax: 02-651 5354 Website: www.bccthai.com Email: greg@bccthai.com Greg Watkins, Executive Director

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45 By the Numbers

52 Comings and Goings

46 Chamber Events

66 Final Word

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Chairman’s Message

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ell, by the time you read this we’ll either be out of the EU or (more likely) stuck in some sort of Gordian Knot with no obvious means of escape. We’ll also know the outcome of the elections here in Thailand.

I won’t dwell on either of those events – only time will tell what the final outcome will be and, for all of the speculation, nothing is clear. You probably wouldn’t bet on the outcome of either (would you?)

I will focus my comments upon the subjects of this issue of The LINK – a much safer bet!

CHRIS THATCHER Sterling Partner

At some point in our lives we will all have health issues to deal with. That is obviously a truism but there are things that we all need to be aware of, things that we can do (or stop doing) to improve matters and precautions that we can take to make our problems easier to deal with.

This issue of The Link aims at providing information about Health, Wellness and Insurance for BCCT members. As we grow older, these increasingly become more important and you ignore them at your peril.

I can’t claim to be a fine example for others to follow but I have learned that no one is ever going to be protected fully from the ravages of time so taking whatever precautions that you can, is both sensible and logical.

Sustaining Partners

Wellness is something we all approach in different ways but burying our heads in the sand (not a new exercise regime!) is something we all do to some extent. Do you get enough exercise, eat sensibly, sleep properly, give up things that we know are bad for us? The answer for most of us will probably be that we try but don’t always succeed. So do we try harder or give up trying?

About 10 years ago, I learned that I had a serious illness. It required chemotherapy, radiotherapy and two major operations. I’m not after the sympathy vote, but I was lucky that I had taken out comprehensive health insurance six months before. Everything was covered and I’m sure if I’d had to foot the bill myself, I would have struggled.

None of us like to think that we are vulnerable but, in truth, we all are. So make sure that you and your family are properly covered. It would wrong of me to give a free advertisement to my insurers but if anyone wants to know who they are, get in touch. They are not the only game in town and, I’m sure, that many others are just as good so shop around.

On to other things. Lately the BCCT has been engaging with the Ministry of Education on matters to do with vocational education. One of the achievements of the International Vocational Education Committee (on which I serve) has been to fast track approval of various international programmes.

The first to be approved for use in Thailand has been the BTEC qualifications from the UK , owned and run by Pearson. They can be used at many different levels as an alternative to GCSE, A levels and even degrees. Their great strength is that they provide a vocational aspect missing from many of the more traditional study programmes.

They can be positioned to support many different aspects of the national requirements of the Kingdom and, in particular, can assist companies in developing their workforce in a variety of ways. Already some BCCT member companies are showing interest in using BTECs to up skill their workforce. Get in touch if you want to know more.

I would like to express my thanks to the BCCT Young Professionals’ Group for (as always) keeping us on our toes. They organised an event to acknowledge International Women’s Day recently and were able to field a panel of three women, including two BCCT Board members, and it was a very successful event.

This year’s Life and Style Garden Party at the Embassy will be the last such event although there is a possibility we will have one last ‘hurrah’ with a final goodbye event of some sort in July (11 July has been proposed). Then, sadly, that’s it. The final curtain on the UK Embassy in Wireless Road.

Life goes on and we are looking for a venue for the ‘new’ Life and Style Garden event in 2020. We’ll know more by the next edition of The LINK.

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Executive Director’s Message Supporting Partners

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s I write this message on 20 March the United Kingdom’s future out of (or still in) the European Union is as uncertain as it was immediately after the referendum more than 33 months ago.

Several members have asked if BCCT will be organising an event on Brexit. This has been discussed internally and the short answer is no, not until there is clarity.

There is blanket news coverage in UK that is widely available on the web and business organisations such as British Chambers of Commerce (BCC) in UK comment publicly on each twist and turn in the Brexit process.

BCC hosts an impressive archive of information designed to assist business understand the implications to them of each decision. BCCT has suggested to BCC that a webinar is held once the future path is clear.

Members will be kept fully informed.

Back in Thailand the BCCT executive team is encountering more difficulties than previous years in collecting 2019 membership fees. For the first time all renewal invoices were emailed to members in November and December. The payment due date was 31 January 2019. Emails are more efficient, quicker and reduce paper usage.

There is no legal or regulatory requirement to have a hard copy invoice with a hand-written signature in order to make payment. Yet some company accountants insist that we post hard copy invoices to them. We would like to ask all member company CEOs to join with us in making this simple process even simpler by challenging your accountants to go electronic.

If you haven’t yet paid your 2019 invoice it will have been emailed to the main BCCT representative in your company from this designation - messaging-service@post.xero.com. If you cannot locate this please let me know at greg@bccthai.com.

Following a question from the floor at the Annual General Meeting, BCCT has compared its Individual Membership offer compared to those of AMCHAM and AustCham and reduced and restructured it. The criterion remains the same as the other two chambers in that the individual should not be working for a ‘for-profit’ organisation.

However, the offer has been split into Bangkok and up country/Eastern Seaboard categories with each level reduced. Hopefully, this will be more attractive to retirees, those working for NGOs and those seeking employment.

BCCT has taken over the Chairmanship and secretariat function of the Foreign Chambers Alliance (FCA). FCA is an alliance of the American,

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Australian, British and German Chambers of Commerce in Thailand.

The four chambers work together in representing members’ issues and concerns with Thai government organisations.

Our modus operandi is to address issues one-by-one with short papers including suggested solutions translated into Thai. Traditionally, advocacy has taken the form of lengthy position papers in English only. FCA hopes that a different approach will foster better working relationships with government organisations that make success more likely.

GREG WATKINS

Airline Partners

It seems that many of the Eastern Economic Corridor (EEC) projects will have passed the point of no return by the time of the election on 24 March. A reminder that the 12 key sectors focused upon are: next generation automotive; intelligent electronics; advanced agriculture and biotechnology; food processing; high wealth and medical tourism; digital, robotics, aviation and logistics; healthcare; biofuel and biochemicals, defence and education.

With many BCCT members and companies in the UK proven leaders in these 12 sectors, your Chamber has established an EEC Group chaired by our newly elected Board Director Carl Smith of Triumph Motorcycles.

The EEC Group comprises BCCT members already doing business in the Eastern Seaboard area. The key objective is to better support members in the area through increased activity such as presentation events, training workshops and site visits to augment the monthly multichambers business networking. The group will also seek to identify key opportunities for members arising from the many projects under the EEC project. In order to better facilitate this, BCCT is considering opening an office in the EEC area.

The BCCT executive team would like to welcome three new board directors, namely Andrew McBean of PKF, Callie Bangyekan of GSK and Carl Smith of Triumph Motorcycles. We look forward to working with all three during their two-year terms on the Board. Special thanks to the departing Board directors Ali Adam, Carl Sellick and Boyd Chongphaisal for their contributions and support. Ali has moved to the US but Carl and Boyd will continue to actively support BCCT. If you are considering standing for the BCCT board at the January 2020 AGM now is the time to start to become more active and visible to the BCCT membership. Join or start an industry group, sponsor an event or two, contribute an article to The Link magazine. There are many ways in which you may contribute to BCCT’s work in support of members.

For more details please contact me at greg@bccthai.com.

Insurance & Wellness

BOI sharpens focus on wellness benefits Thailand is ranked sixth in the medical category of the International Healthcare Research Centre’s latest Medical Tourism Index (MTI), while the nation’s facilities and services are ranked in thirteenth place. Thailand is one of the main destinations visited each year by millions of tourists from around the world due to its rich heritage and natural splendours.

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part from Thailand’s cultural and natural attractions, the country is also becoming increasingly known as a destination for medical tourism with many ‘patients’ also visiting some of the country’s many world class attractions.

As the medical tourism sector continues to expand worldwide it is expected that the industry’s total market size will reach US$ 165,345 million by 2023, registering a compound annual growth rate (CAGR) of 15 percent from 2017 to 2023, according to Allied Market Research.

According to the Board of Investment the main reason behind Thailand’s robust medical industry is its advanced subsectors. In 2018 Thailand was home to 65 hospitals and medical organisations accredited by the Joint Commission International (JCI), the highest number in ASEAN. In comparison, Singapore and Malaysia were ranked in second and third with 22 and 13 accredited hospitals respectively.

Thailand is also one of the largest medical device producers in the Asia Pacific region. As of 2017, the country’s medical device export value had risen to THB 102.48 billion, a 5.9 percent increase from its 2016 figures, according to the Medical Device Intelligence Unit at the Plastic Institute of Thailand.

It is also forecasted that the average growth in the value of medical device exports will continue to increase by an average 9.5 percent y-o-y. Such growth clearly reflects the country’s capacity and potential for producing medical devices, states the BOI.

Over the same period, Thailand’s import numbers have also grown from THB 48.70 billion to THB 62.39 billion, indicating an expanding domestic market. In addition to its high number of medical device producers, Thailand’s pharmaceuticals sector also contributes significant numbers to the medical industry as a whole.

In 2017, the country’s pharmaceutical market stood at THB 169 billion, showing a 5.3 percent growth from the previous year. It is also predicted that the value of pharmaceuticals distributed by Thai producers, which account for 95 percent of the total output of the Thai pharmaceuticals sector, will grow by an average of five to six percent per year. The country is currently home to more than 170 drug manufacturers, around 90 percent of which are accredited by the Good Manufacturing Practice (GMP).

Over the past decade, Thailand has shifted gradually towards becoming an aging society. The continued trend of increasing longevity but low fertility saw the country’s population growth plummet to only 0.34 percent in 2018, down from around 3.1 percent in 1960.

The National Statistical Office of Thailand has also predicted that the country will become an aged society by 2021, when Thai people aged over 60 years are expected to account for 20 percent of the country’s total population.

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Government incentives To support Thailand’s medical industry towards becoming a regional medical hub, the Board of Investment offers a wide range of incentives for investment projects aligned with national development objectives.

The tax incentives include the exemption of corporate income tax, together with the exemption of import duty both on all machinery and on raw or essential materials used in manufacturing exported products, while non-tax incentives include the permission to bring in expatriates, permission to take or remit foreign currency abroad, and permission to own land.

This increasing trend of Thailand’s aging population will be reflected in higher domestic consumption of medical services and products. In terms of human capital, Thailand has 23 accredited institutions across the country offering medical programmes, while there is a reported average of 29.3 health workers per 10,000 population nationwide, according to the World Health Organization.

The size of the workforce in the medical industry is expected to increase as ASEAN is now focusing on enhancing intraregional people mobility. Along with five other career groups, professionals in the medical industry, including nursing services, dental practitioners, and medical practitioners, are expected to mobilise more freely within ASEAN as supportive initiatives are being pushed forward under the ASEAN Community Vision 2025.

Apart from qualified medical schools in Thailand, the country also places an emphasis on research, development, and innovation through various governmental institutions, including BIOTEC, the National Innovation Agency (NIA) and Thailand Science Park.

These agencies work closely with businesses in the sector to ensure that government policies are aligned with entrepreneurs’ priorities. Cooperation between businesses in the sector is robust with many associations bringing together players in the same industry, such as the Thailand Medical Device Technology Industry Association (THAIMED).

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For the manufacturing activities, investment in the manufacturing of medical foods or food supplements, and advanced medical devices are eligible for an eight year CIT exemption, while active pharmaceutical ingredients (APIs); biotechnology with R&D or the manufacturing of biopharmaceutical agents using biotechnology; and R&D or the manufacturing of diagnostic kits for health can enjoy this highest-tier incentive.

... the BOI also offers non-tax incentives including the permission to own land, to acquire relevant visas/work permits for foreign staff, and to take out or remit money abroad in a foreign currency.

Insurance & Wellness

In addition, the manufacture of conventional and traditional medicine which achieves the GMP standard will receive a five year CIT exemption. For medical services, a five year Corporate Income Tax (CIT) exemption may be granted for practitioners of traditional Thai medical public services, while hospitals may also receive an eight year CIT exemption on the condition that they are located in one of the 20 provinces with the lowest income per capita.

These include the four border provinces in Southern Thailand, namely Satun, Yala, Pattani and Narathiwat.

Other targeted areas include four districts in Songkhla - Chana, Na Thawi, Saba Yoi and Thepha – and the country’s Special Economic Development Zones.

Health rehabilitation centres are not eligible for CIT exemption but will receive exemption of import duties on machinery and non-tax incentives. To qualify for these incentives, the health rehabilitation centres must use medical technology for medical treatment and health rehabilitation and must have continuous

rehabilitation programmes, including overnight treatment. Transport services for patients, physicians or medical device companies will receive a five year CIT exemption.

In addition to the tax incentives for specific activities the BOI also offers non-tax incentives including the permission to own land, to acquire relevant visas/work permits for foreign staff, and to take out or remit money abroad in a foreign currency.

These measures aim to ensure that Thailand remains an attractive location for foreign visitors as a medical tourism destination as well as strengthening the country’s competitiveness as a major producer of medical devices and pharmaceuticals in Asia and beyond. * Examples of activities eligible for incentives are available in the BOI Thailand Investment Review January 2019

Thailand sets pace in medical tourism BOI is predicting a healthy outlook for Thailand’s wellness and medical services.

In line with Thailand’s position as a hub of medical treatment and medical tourism in south east Asia, hospitals across the country are leading the way in medical technology research and development.

Primarily driven by Thailand’s rapidly ageing population and a rise in non communicable diseases, Thailand is quickly becoming a leading provider of medical care, pharmaceuticals and medical devices.

According to research firm GlobalData, Thailand imported more than US$ 2.2 billion of pharmaceuticals in 2016. This is expected to grow by a further US$ 7 billion by 2020. With such high demand for pharmaceuticals, many international companies have established facilities or developed relationships with Thai manufacturers.

Thailand is south east Asia’s second largest healthcare market, accounting for 20 percent of the region’s entire healthcare expenditure. Last year, healthcare

costs in Thailand hovered at approximately US$ 27 billion. These costs are expected to rise to US$ 30 billion by 2020. Such outlays provide significant opportunities for investors seeking to capitalise on the increased demand. It is expected that sectors for growth will include medical supplies, pharmaceuticals and medical services.

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Policy decisions Mark Twain realised the value of medical insurance when he said that people had gone to him on crutches, with tears in their eyes, ‘to bless this beneficient institution’. In Thailand, the lack of adequate medical insurance may result in serious financial difficulties for working and retired expats. We spoke to Jerome Kelly at Lawton Asia Insurance Brokers in Bangkok about some of the current challenges facing companies and individuals.

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paying out (to reduce the premium). They are available from all good brokers and are legally admitted and registered in Thailand.

Q: Is it possible for individuals and businesses to save on annual premiums by limiting treatments to Thai hospitals, rather than the notoriously expensive international hospital groups?

A: At the moment there are no products being offered by insurers where someone can pay a lower premium in exchange for only being allowed treatment in certain hospitals. Rather, as insurers set limits on the amount of money available to a client for each specific area of illness, it is up to the client to choose which hospital they visit in order to receive the best value for their money. Obviously by not going to the international hospitals, but choosing the next level down, you get better value for money and your insurance allowance goes a lot further.

Q3. What other policies are most applicable for British nationals living in Thailand? Home contents cover; personal accident and liability etc.

A: Home contents policies are very popular and with such policies you can get personal liability and personal accident cover. These policies are provided by some of the major international insurers and are approved to be sold in Thailand to both expatriates and Thais. Personal effects can also be insured.

Q. Whilst many employees in Thailand enjoy the benefit of medical cover provided by their employers there are many expats and retired UK nationals not covered that could face mounting medical costs. Are there cost effective personal medical insurance policies that may mitigate at least some of this expense?

A: There are policies available in Thailand which have been specifically designed for the Thai market.

These can cover both inpatient and outpatient treatment, or just inpatient. I would certainly argue that the latter is what expats really need as this is where things can get very costly. These policies offer different levels of cover ranging from THB one million baht to THB sixty million. They also provide the opportunity to include a deductible. This is the amount the insured agrees to pay before the insurance starts

What we recommend to those newly arrived in Thailand is that they obtain a list of the items they bring in through their removal company and that list can be given to the insurer as proof of ownership to form the basis of the policy. We would also recommend that all items are photographed for a further record of possession in case of any disputes.

Q. Many Thais appear to regard insurance as an unnecessary expense. What is your company doing, if anything, to encourage more Thai nationals to take out insurance policies? Are there signs of encouragement from the Royal Thai Government?

A: There is considerable marketing being done to encourage Thais to take out medical insurance; es-

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pecially to cover major medical events such as cancer, heart attacks and strokes. Wellness articles in magazines and on the internet are making people more aware of health issues and the need for medical cover.

Thailand has excellent medical facilities and not just at the international hospital level, and the growing middle class is becoming more and more aware of this. There has thus been a greater uptake in insurance policies. As you’ll see in the next point the Thai government has introduced tax benefits to encourage the take up of medical insurance.

Q. Are insurance premiums tax deductible for people and businesses?

A: Yes, medical insurance premiums are tax deductible for both and are not regarded as a benefit in kind for employees, provided that the policy is legally admitted and registered in Thailand.

If you are an individual you are entitled to a tax deduction of THB 15,000 for a medical insurance policy. This has been in force since 2017 as the government wants to encourage people to take out medical insurance. This limit is considered low and pressure has been put on the Ministry of Finance to review it and make it higher to bring it into line with Life Insurance policies which is up to THB 100,000.

Q. UK businesses operating in Thailand face a number of risks. Are they normally covered by global policies held at corporate HQ or do the peculiar challenges of trading in Thailand present challenges that must be insured against locally?

A: In terms of healthcare, there has been an increasing amount of business placed by global headquarters directly in Thailand because it means the policies are then compliant with Thai law and provide tax breaks for both company and staff. Insurers are comfortable doing business in Thailand as it is a regulated market.

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Q. Does BREXIT affect the influential role played by Lloyds and other UK underwriters?

A: In terms of medical insurance, we have seen a number of insurers transferring their UK policies to offshore headquarters. Bupa International for instance has now been transferred to IHI. We are also beginning to see UK insurance companies transferring their policy management to offshore centres such as Ireland and Denmark but we have not seen any other effect on British policy holders caused by BREXIT. Q. We have witnessed many examples of civil unrest in Thailand in recent years that caused considerable disruption to businesses in travel, tourism, aviation and retail. How do Risk Managers mitigate against more such unrest in the months and years ahead?

A: There are several advantages to buying medical insurance in Thailand such as civil disorder restrictions. Policies issued overseas tend to have an exclusion that is based on travel advisories issued by governments.

If a country issues a travel advisory warning against non-essential travel to Thailand then your insurance policy may become invalid. However if the policy is bought in Thailand and registered here you will still be protected, barring a very serious event such as a civil war.

Jerome Kelly is CEO at Lawton Asia Insurance Brokers Ltd. 5th floor, M Thai Tower, All Seasons Place, 87 Wireless Road, Bangkok 10330 Thailand Tel: +66 26541150 #105 Fax: +66 26541151 Mob: +66 89 779 6592 Email: jerome@lawtonasia.co.th

Insurance & Wellness

New wellness role for Nai Lert Park M

övenpick Hotels & Resorts expanded its Thailand portfolio to nine properties after signing an agreement to rebrand and manage the renowned Nai Lert Park Hotel in Downtown Bangkok.

The urban resort on Bangkok’s Wireless Road is set to open under Mövenpick management after a comprehensive refurbishment programme, offering 294 guest rooms and a wide range of business and leisure facilities.

The Mövenpick BDMS Wellness Resort Bangkok will provide world-class wellness facilities in association with the adjoining BDMS Wellness Clinic, explained Andrew Langdon, Chief Development Officer for Mövenpick Hotels & Resorts.

“Opportunities to manage legendary hotels do not arise often and we’re delighted to bring Mövenpick’s signature style to the Nai Lert Park Hotel, which has been a Bangkok landmark for more than three decades,” he added.

Bangkok Dusit Medical Services Public Company Limited (BDMS) was established on 30th October 1969 and is ranked in the top five private hospital groups globally in terms of revenue and has 45 hospitals accredited by the Joint Commission International (JCI). BDMS offers world-class medical care and treatment to both local and international patients, complemented by the latest medical technology.

Dr. Poramaporn Prasarttong-Osoth, COO of BDMS group, said, “We are excited to work with Mövenpick to introduce a wellness resort with world-class hospitality as well as specialised in-house wellness programmes that are designed for prevention and the achievement of a healthy lifestyle.”

All rooms and suites feature contemporary designs and high-tech amenities while resort facilities include a large free-form outdoor swimming pool, fitness centre and wellness spa. The hotel’s restaurant is to serve natural,

Andrew Langdon, Chief Development Officer for Mövenpick Hotels & Resorts.

organic Thai and international cuisine with the lobby lounge offering all-day health-conscious refreshments.

The Mövenpick BDMS Wellness Resort Bangkok is also focussing upon MICE business by seeking to become a preferred meetings and events venue in Bangkok.

The original Nai Lert Park Hotel opened in 1984.

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Robotics and AI transform healthcare

By Udo Kim

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hether robotics and artificial intelligence (AI) will have a significant impact on healthcare is no longer a question of ‘if ’ or ‘when’. Robotics and AI applications are already transforming healthcare, and their presence is expanding rapidly.

The origin of medical robotics dates back nearly 30 years, and the use of robots is increasingly being seen in surgeries where precision and repetition are key to success. Although there is still no substitute for the experience and expertise of a well-trained surgeon, the simple fact is that, when it comes to performing very small and repetitive actions, a human operator does not always outperform a machine.

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dition to the human hand, as evidenced by the da Vinci robotic-assisted surgery system. The da Vinci system is probably one of the most significant developments in medical robotics. Incorporating surgical instruments with visual aids, the da Vinci robot helps surgeons perform surgeries with more precision. At Bumrungrad International Hospital, da Vinci is used in surgeries where doctors must operate within cavity areas requiring very fine precision, such as surgeries within the prostate, kidneys, uterus, pancreas, or intestines.

Prostate surgery The first fully robotic-assisted laparoscopic radical prostatectomy using the da Vinci system was carried out in 2000. Robots were still a novelty back then, but the new

Insurance & Wellness technology and its anticipated benefits quickly made it a compelling alternative to open and laparoscopic surgeries, both for surgeons and for patients. Within a few years, about 10 percent of all radical prostatectomies in the U.S. were robot-assisted. This year, that number will be about 90 percent (source: CDC.gov).

Advancing joint care Beyond the da Vinci system, MAKOplasty robots are making inroads in joint-related surgeries, which require extreme delicacy and precision. Studies have shown that patients who received their joint replacement through the use of MAKO experience a significant decrease in the friction between their implants and bones, thus leading to less pain and a chance for the patient to return back to normal mobility much faster.

Pharmacy applications In areas of healthcare where medical products and medications are stored, automation can be a great way to ensure accuracy and safe delivery to patients. When Bumrungrad implemented the use of the Swisslog drugmanagement system back in 2008, it was the first hospital Asia to implement this type of advanced and automated management system that does not rely on human memory and manual safeguards alone.

Bumrungrad International Hospital recently entered into a partnership with Biotia to develop AI and health-related technology to analyse, diagnose, and treat cases involving drug-resistant pathogens.

records and genetic profiles, global treatment guidelines, journal articles and peer-reviewed research studies — and delivers a series of recommended treatment options for consideration.

AI makes inroads

Watson serves as an expert “second opinion” for cancer patients and a cognitive decision support tool for the hospital’s oncologists treating the cancer types that account for 80 percent of all cancer cases.

AI’s ability to interpret massive amounts of data makes it especially useful in healthcare, where it is being used to identify the relationships and patterns between patients, symptoms and treatment outcomes to determine the optimal treatment for a patient’s unique medical situation.

Imaging applications

In 2016, Bumrungrad became the first hospital in the world to launch Watson for Oncology, which uses the IBM Watson supercomputer’s artificial intelligence capabilities to support quality care for cancer patients.

Cancer treatment In seconds, Watson processes a patient’s medical information and attributes, then searches its huge database of information — thousands of cancer patients’ medical

AI is also showing promise in the area of medical imaging. A number of companies are testing AI applications that train computers to read and interpret x-rays and other images well enough to raise the accuracy of tomography and other imaging-based screening technologies.

Drug-resistant pathogens AI may also play a role in stemming the growing global threat from drug-resistant pathogens. This year, over 700,000 deaths worldwide are likely to be caused by drug-resistant infections, which are dangerous on their The Link

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own and a primary trigger for sepsis, a life-threatening illness caused by the body’s response to an infection.

In the U.K., doctors have raised concerns that the overprescribing of antibiotics is to blame for the rising number of cases of resistant bacteria such as E. coli. The threat is compounded by farmers’ heavy antibiotics use in animal feed — which eventually enters the human food chain via the consumption of products such as beef, chicken and pork (source: Gov.UK).

Catastrophic predictions The problem is expected to worsen substantially in the coming decades. By 2050, the annual death toll could reach 10 million, with nearly 4.7 million deaths occurring in Asia alone (source: Review on Antimicrobial Resistance 2014).

If the threat is left unchecked, drug-resistant pathogens have the potential to profoundly disrupt the modern healthcare system. Surgeries and aggressive treatments would become too dangerous to justify. Life-saving treatments such as organ transplants and chemotherapy would no longer be possible because they rely on antibiotics for success.

sequence-based pathogen detection, starting with 1,000 samples, which will be collected, analysed and stored in the database at Bumrungrad International Hospital Clinical Laboratories.

The pathogenic culture method for testing antibiotic resistance has been used since the 19th century. While useful, this method is time-consuming, labour-intensive, often results in delayed categorisation of microbial resistance levels, and can even result in mis-categorisation.

The partnership represents advancement in real-time organism identification using portable sequencers on-site and the Biotia AI pathogen identification software. This breakthrough has two key advantages. It reduces the time needed to identify pathogens, anti-microbial resistance markers and virulence factors from days or weeks to only hours. It also increases accuracy in preventing and controlling infections.

Next-generation sequencing (NGS) technology and microbial identification software were developed to accurately identify the type and characteristics of microorganisms. The technologies have been applied to diagnose infectious diseases, determine prognoses, screen potential pathogens, and reduce the risk of hospital-acquired infections, which can be as high as one in 25 patients.

Faster identification, greater accuracy

The technology is a major step towards the adoption of sequencing technology for infectious disease diagnoses.

Bumrungrad is one of the leading hospitals adopting this new technology to manage anti-microbial resistance.

Fighting drug resistance Bumrungrad International Hospital recently entered into a partnership with Biotia to develop AI and healthrelated technology to analyse, diagnose, and treat cases involving drug-resistant pathogens. Biotia is a health tech joint venture between researchers at Weill Cornell Medicine and New York’s Cornell Tech, specialising in DNA sequencing-based technology and AI-powered software to rapidly and accurately identify microorganisms and anti-microbial resistance.

The two partners are determined to help patients by developing medical technology and are moving forward to

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Udo Kim is Senior Manager, Expatriate Business Development at the Bumrungrad International Hospital, Bangkok. Email: Udo@bumrungrad.com

Insurance & Wellness

TAT leads drive to boost medical tourism T

he Tourism Authority of Thailand (TAT) continues to promote the nation as a destination for health and wellness.

The TAT invited international buyers to the Amazing Thailand Health & Wellness Trade Meet.

The buyers, representing some of the top performing source markets for health, wellness and medical tourism in Thailand, came from Australia, China, Indonesia, India, Malaysia, Myanmar, Russia, United Kingdom, the UAE, and Vietnam.

They engaged with a broad range of companies and institutions including hospitals, anti-aging clinics and even a Muay Thai boxing facility.

Mrs. Srisuda Wanapinyosak, TAT Deputy Governor of International Marketing (Europe, Africa, Middle East and Americas), said, “This annual showcase is part of our strategy to promote Thailand as a world-class destination for health and wellness tourism.”

She referred to a 2015 report from the Global Wellness Institute that listed Thailand as one of the ‘Top Ten Wellness Tourism Markets’ in the Asia-Pacific region and one of the ‘Top Twenty Wellness Tourism Markets worldwide’.

Srisuda Wanapinyosak, TAT Deputy Governor of International Marketing (Europe, Africa, Middle East and Americas)

“The event enables the invited buyers to be updated with the significant improvements in the quality of our health and wellness facilities, services and products, while Thai sellers get an opportunity to come up to speed with new trends and market demands in various source markets,” she added.

The Global Wellness Institute estimates the value of the medical tourism market at some US$50-60 billion annually.

Health and wellness is one of a number of niche markets being promoted by TAT under the umbrella

marketing concept of ‘Amazing Thailand: Open to the New Shades’.

Some of the promising demographic segments include millennials and working women and the UK’s Travel Weekly magazine last year reported that Thailand had been voted ‘best destination for spa and wellness’.

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Insurance & Wellness

Global employee benefits trends Employers need to be asking what role benefits programmes should play in serving their culture.

By Grant Cameron

The workplace is changing and there’s no denying it.

Potential Strategies:

Whether it’s because of the technology and data available, the changing demographics and expectations of the workforce, greater degrees of automation or the advancing ‘gig’ economy, business is evolving to stay relevant and employees are demanding more of their employer.

• Reassess/benchmark your plan design. Ensure any individual cost-sharing levels haven’t crept too far out of reach • Provide access to tele-health/virtual care services.

Primary care is usually more affordable in this setting and virtual care can help many employees get their treatment process started, regardless of location. Reducing any financial barrier will also drive utilisation • Analyse claims data to determine if care can be redirected to lower cost sites or to higher performing medical providers • Explore adding voluntary benefit plans (e.g. critical illness, accident insurance, supplemental health or legal services) to provide additional coverage and security. Voluntary benefits also foster a culture shift from wellness to well-being by helping improve one’s financial and emotional health

As the challenge to attract and retain critical talent has never been greater, employers must consider finetuning their benefit packages to ensure they are poised to impact their workforce in the way they desire and remain competitive in a global economy.

The four global employee benefit trends we see for 2019 are: • • • •

Affordability Wellness transitions to well-being Preparing for Generation Z Employee engagement

Affordability

Wellness transitions to well-being

While this may seem obvious to many the issue of affording health and welfare insurance is on the rise again. Despite a strong economy in many parts of the world, many employees are having a harder time affording their benefits than they were five years ago.

Employers around the globe have been focused for many years on wellness initiatives for their workforce.

Those initiatives have historically been centred on the physical aspects of an individual with programmes dedicated to weight management, physical activity, healthy eating, smoking cessation and more.

This stems from the additional cost shifting that has occurred, whether from social programmes to private insurance or from employers shifting additional financial responsibility onto employees.

Deductible and out-of-pocket levels continue to rise, which exposes employees to additional first-payment risk. This can have unintended consequences such as delayed medical treatments, increased stress levels, negative cost impacts to other group benefit plans and reduced workforce productivity.

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Employers are now recognising that they need to take a holistic view and address the entire person. Mental health and substance abuse issues, financial management concerns and stress and anxiety are all on the rise.

Employees are short on time and resources while demands on them are increasing. This means incorporating more programmes and resources for mental, financial and social wellness. Investing in well-being positively impacts business performance.

Insurance & Wellness Potential strategies: • Ensure that all offerings have a mobile feature. Gen Z is the total smartphone generation • Constant communication and education will be critical. This group will want input before they buy any benefit products, and personal counselling will be very welcome • Any benefits campaign will need a presence on social media to reach this group and create an impact • Benefits will need to be flexible and portable. This generation will likely work more than one job concurrently Employee engagement Engagement for many in the industry translates to having employees engaged in their individual health: taking ownership of their personal situation and utilising the programmes and tools available to them to improve.

Potential strategies: • Build financial wellness offerings into the overall programme. Financial stress is the most common form of stress. High levels of stress impact physical and mental health and negatively influence productivity. Financial issues do not discriminate • Implement an Employee Assistance Plan (EAP) to act as a holistic resource. For those that offer one, revisit the current services offered and explore new opportunities • Explore non-traditional offerings such as elder care, flexible work schedules, volunteer opportunities and paid parental leave to further address the needs of the entire individual Preparing for Generation Z The millennial generation has been fervently discussed for a few years and they now make up the largest generation of the workforce globally. While employers can’t ignore the millennial generation, it’s Generation Z (those born after 1996) that is beginning to enter the workforce and they are viewing things much differently than their predecessors.

Companies do not want to miss the opportunity to speak to this generation when the time comes to employ them.

This group will expect benefits to be mobile and flexible; they will expect to have reviews on the benefits package from their peers before selecting any options; they will be less apt to have large amounts of student debt and they will look for guidance and advice, and provided by the employer. Employers will have to build loyalty with this age group and the benefits offering will go a long way toward achieving this.

While that is an important piece, employers will be looking to broaden the term engagement. Employers want their staff to have a positive experience working for the company and are beginning to make that a priority as it directly impacts productivity.

Creating a culture of health and offering strong health and wellness initiatives will better unite employees and employers. The benefit package and the work/life balance offered by the employer will help shape employee engagement in the workplace.

Potential strategies: • Invest in worker development programmes, and embrace digital tools to deliver these programmes • Offer financial incentives and introduce gamification to drive healthy behaviours and the use of health care tools • Use data (clinical and other) to create a more personal experience for each employee. This will better connect them with their employer and improve satisfaction • Be prepared to finance. Improving engagement - which will improve health, which will improve productivity, which will improve retention - will take a financial commitment

Grant Cameron is Chief Executive at Trafalgar International Ltd. Trafalgar International is one of Thailand’s leading insurance brokers, and an Assurex Global Partner, the world’s largest privately-held commercial insurance, risk management and employee benefits brokerage group.

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Berkeley students lead ‘green’ campaign

Berkeley students take the lead in banning plastics

By Lloyd Wilson

B

erkeley’s Grin Green International (GGI) is the first of its kind, student-led social enterprise striving to lead initiatives that either reform or abolish single-use plastic culture in Thailand. In this context, student-led means that ambitious, innovative students from many different countries are the driving force behind all operations.

While we are driven by our passion, GGI is broken up into a variety of teams and departments ranging from public relations, research and development, marketing, design, and several others all in the name of experiential education.

We believe that sitting in a classroom

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preparing for standardised tests is outdated and ineffective in preparing students to address urgent issues.

Since launching our enterprise a little over a year ago we have accomplished some amazing things.

To get our message heard we have led several marches and protests in downtown Bangkok to bring awareness to apathetic environmental habits. One of our students spoke at UNESCAP Asia headquarters in Bangkok as part of its World Environment Day initiative.

We have also spoken and given workshops at several businesses and schools around Thailand as well. GGI and its members have been featured in numerous international news outlets ranging from Reuters, Nik-

kei Business Review, Newsweek, and Bangkok Post.

Through connections in various professions and experiential training in specific fields GGI staff has essentially become experts in respective fields and in everything plastic. Our campaigns are always catered to generating public awareness regarding why student-led change matters, as well as how we must work together in preserving Thailand’s exotic natural beauty.

Everyone is welcome to join us and get involved. For more information about Grin Green and forthcoming activities, please contact: gebaker@ berkeley.ac.th or info@berkeley.ac.th.

Asia maintains role as engine for tourism growth F orty destinations within the Asia Pacific region are predicted to show, collectively, an average growth rate of 5.5 percent per annum in visitor arrivals over the next five years, hosting close to 900 million foreign visitor arrivals in 2023. That’s according to the latest Asia Pacific Visitor Forecasts published by PATA (Pacific Asia Travel Association).

Asia will continue its strong growth momentum with an expected annual average growth rate for foreign visitor arrivals of 6.2 percent between 2018 and 2023, while the Pacific and the Americas follow with average growth rates of 4.4 percent and 3.1 percent per year respectively, over the same period.

Driven by its strong average annual growth rate, Asia will receive the bulk of the foreign arrivals between 2018 and 2023. After capturing a relative

share of close to 74 percent of foreign arrivals in 2018, the proportion into Asia is expected to increase to over 76 percent by the end of the forecast period (2023). The impact on the Americas and the Pacific is a slight contraction in their respective relative shares from 22.4 percent in 2018 to just below 20 percent in 2023 for the former, and from four percent to 3.8 percent for the latter, even as their respective numbers of foreign arrivals increase.

Asia will also be the strongest generator of foreign arrivals into Asia Pacific over the forecast period, improving its relative share of arrivals from 63.9 percentage points in 2018, to over 66 percentage points in 2023. Intra-regional travel flows remain important for both the Americas and Asia, with the former destination region seeing over three-quarters of its foreign arrivals originating within that region

in both 2018 and 2023. Similarly, for Asia, where intra-regional travel flows will increase in relative terms, from almost 94 percent in 2018 to over 94 percent by 2023.

The Pacific destination region differs, in as much as more than half of its inbound international visitor arrivals originated in Asia in 2018 with that proportion forecast to increase to around 57 percent by 2023. Even so, the intra-regional flows from the Pacific to the Pacific remain significant at over 30 percent in 2023.

PATA CEO Dr. Mario Hardy said, “Asia continues to be the engine of growth for foreign arrivals into Asia Pacific, with intra-regional flows in particular remaining important.

This intra-regional activity is true for the Americas as well but less so for the Pacific which is rapidly becoming more popular with Asian markets.�

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Investment applications top BOI target for 2018

T

hailand Deputy Prime Minister of Thailand Dr. Somkid Jatusripitak has revealed that the total amount of investment promotion applications received in 2018 reached THB 901,770 million, exceeding the government’s target by 25 percent.

Investment applications in the EEC accounted for more than THB 680,000 million baht while the largest-scale investment projects have been in petrochemicals and electrical vehicle (EV) production. The BOI received 1,626 investment applications in 2018.

Some 84 percent of the applications, worth THB 758,000 million in total, were in the government’s targeted

industries. Within that amount, THB 539,000 million was invested in the five new S-Curve industry sectors that include digital, medical hub, biofuels and biochemicals, robotics and automation, and aviation.

A total value of THB 219,000 million was invested in the first S-Curve industry sectors namely agriculture and biotechnology, electrical and electronics, automotive and auto parts, tourism and food processing.

BOI Secretary General Duangjai Asawachintachit said that the BOI will continue to focus on marketing activities targeted at investments that will help create more local valueadded and bring higher technologies.

A series of support measures

Dr. Somkid Jatusripitak

have been issued to attract these investments.

Proactive FDI-seeking activities are being organised in key targeted areas such as Japan, China, Hong Kong, Taiwan, South Korea, United States and Europe.

Healthy growth for air travel in 2018 T he International Air Transport Association (IATA) has reported that passenger traffic results for 2018 showed demand (revenue passenger kilometres or RPKs) rising by a healthy 6.5 percent compared to 2017.

Although this represented a slowdown compared to the 2017 annual growth of eight percent, it was another year of above-trend growth.

Full year 2018 capacity climbed 6.1 percent and load factors edged up

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0.3 percentage point to a record 81.9 percent, exceeding the previous high set in 2017.

December RPKs rose 5.3 percent against the same month in 2017, the slowest year-over-year pace since January 2018 and a continuation of the trend that saw demand growth decelerate to an annualised rate of five percent over the course of the 2018 second half compared to a nine percent pace in the first half.

Alexandre de Juniac, IATA’s Director General and CEO, said that 2018 was another year of strong passenger demand as aviation continued to support the global economy.

“We expect similar, if somewhat moderating performance in 2019. Nevertheless, slowing growth in the second half of 2018, coupled with concerns over issues including Brexit and USChina trade tensions, are creating some uncertainty to this positive outlook,” he added.

Pictured from left (top row): Andrew McBean, Billy Chomsakorn, Gareth Davies, Stephen Frost, Jonathan Fryer.

From left (bottom row):Sarah Smith, Pinyapa Somphong, Chris Thatcher, Callie Bangyekan, Colin Hastings.

New BCCT Board for 2019 At the BCCT Annual General Meeting on 24th January, seven directors were elected to the Board. The full BCCT board of directors for 2019 is as follows: CHAIRMAN: - Chris Thatcher - Anglo-Thai Legal Co., Ltd. VICE CHAIRS: - Simon Matthews - ManpowerGroup Thailand - Andrew McBean - PKF Holdings (Thailand) Limited; and - Sarah Smith - Jamie’s Italian

DIRECTORS: - Callie Bangyekan - GlaxoSmithKline (Thailand) Limited - Billy Chomsakorn - British Airways Plc - David Cumming - Amari Watergate Bangkok - Gareth Davies - Fluxus (Thailand) Co., Ltd. - Stephen Frost - Bangkok International Associates Ltd. - Colin Hastings - The BigChilli Co., Ltd. - Simon Landy - Colliers International Thailand - Pinyapa Somphong - HLG (Thailand) Co., Ltd. - Nick Smart - Tesco Lotus (Ek-Chai Distribution System Co., Ltd.) - Carl Smith - Triumph Motorcycles (Thailand) Limited HONORARY TREASURER: - Jonathan Fryer - Mazars (Thailand) Ltd.

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Bullish outlook for Bangkok office market B angkok’s office market continued to outperform other key property sectors in 2018 with demand outstripping new supply. Despite a significant amount of new supply scheduled for completion in 2019, prospects in the Bangkok office market remain promising. That’s the view of property consultancy JLL.

Data released by JLL’s Thailand Property Intelligence Centre indicates that last year, the Bangkok office market enjoyed strong take-up of over 200,000 square metres, outstripping 158,700 square metres of new supply that entered the market over the same period. While the total office stock across the city reached nine million square metres last year, the market-wide average vacancy rate stayed low at nine percent.

In addition, tight supply and strong demand allowed the average rent to rise further by five percent to THB 682 per square metre per month, with most of the prime office buildings in central business areas achieving higher rents at above THB 1,000 square metre per month.

Suphin Mechuchep, Managing Director at JLL

An additional 297,000 square metres of new office space is planned for completion this year. However, JLL does not expect this significant amount of new supply to change conditions in the Bangkok office market.

year, despite political uncertainty and a global economic slowdown. In addition, office developments whose construction is scheduled for completion this year have enjoyed strong pre-commitment rates between 80 and 100 percent.”

Suphin Mechuchep, Managing Director at JLL, said, “Growth of corporate demand for office space is likely to continue on the back of Thailand’s positive economic outlook. Based on a recent forecast by the World Bank, the Thai economy is likely to grow by 3.8 percent this

Key trends

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As suitable freehold sites for future commercial development in Bangkok have become increasingly scarce, more developers have keen demand for leasehold land for their new office development projects.

“Securing leasehold land in prime locations could be a good strategy for coping with the lack of freehold sites, while offering strong investment returns. A developer securing a prime leasehold site on a 30 to 50 year lease term for a new Grade A office development project in Bangkok today could expect eight to 10 percent of returns on investment,” added Suphin Mechuchep.

“A number of prime sites in Bangkok have strong potential for redevelopment. While some owners of these sites do not want to sell their assets

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or develop a property project on own, we expect more of them to consider long lease as an option to enhance an income stream from their assets on a long term.”

Co-working boom Supply of co-working space in Bangkok has seen a rapid growth. International and regional co-working operators opened new facilities last year, totalling more than 23,000 square metres of space across the city. The boom is continuing into 2019, with some of these operators having already secured more than 30,000 square metres of office space for their new facilities scheduled for opening this year.

Businesses are increasingly using shared workspaces as a way to foster innovation among employees and win the war for talent. This renewed focus on building human experienc-

es has led to an uptick in co-working.

With rising demand, some office building owners may start investing in co-working.

Mrs. Mechuchep said, “It will not be surprising if some building owners without co-working know-how and experience form joint ventures with coworking providers who want to speed up market entry and reduce risk.”

Growing concern over office supply An additional 1.47 million square metres of new office space is planned for completion in Bangkok between 2019 and 2023. In 2022 alone, more than 400,000 square metres of new space will be added to the Bangkok office market.

“Since most of the new office development projects that are in the pipeline will be of very high quality,

older office buildings are likely to be most affected when construction of these projects completes. To maintain competitiveness, some of these older buildings may be renovated and others may be replaced if feasible,” added Suphin Mechuchep.

The considerable amount of future supply has also made some developers less confident to develop new office projects, particularly in the current environment where prime sites for new development are hard to secure.

“Windows of opportunity remain open for developers who understand their target customers and deliver products that suit their needs. Not every company needs an office in a prime building. While some occupiers are more sensitive about occupancy costs, others focus on office buildings with close proximity to their customers or their business peers,” she concluded.

BOAC livery takes flight

B

ritish Airways is operating a Boeing 747-400 in BOAC livery as part of the airline’s centenary. The jet, with the registration G-BYGC, returned to operations in mid-February with the iconic BOAC livery on the fuselage, engines and tail.

All new aircraft entering the fleet, including the A350, will continue to receive today’s popular ‘Chatham Dockyard’ design.

BA Chairman and CEO Alex Cruz said, “So many British Airways customers and colleagues have fond memories of our previous liveries, regularly sharing their photos from across the globe. It’s incredibly exciting to be re-introducing some classic designs and what better place to start than the iconic BOAC livery.

“Our history has shaped who we are

today so our centenary is the perfect moment to revisit our heritage and the UK’s aviation landscape through these iconic designs.”

Other retro liveries will also be seen on the BA fleet during the centenary celebrations but all new aircraft entering the fleet, including the Airbus A350, will feature the Chatham Dockyard design.

The BOAC livery will remain on the Boeing 747 until the aircraft is retired from service in 2023, giving plane spotters plenty of opportunities to capture images and videos of this famous design. * BOAC (British Overseas Airways Corporation) merged with British European Airways in 1974 to form British Airways

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Hotel investments set to rise

A

sia Pacific is the only region expecting growth in hotel transaction volumes this year, according to JLL’s latest Hotel Investment Outlook report. The global real estate consultancy anticipates that total transaction volumes for Asia Pacific will reach US$9.5 billion in 2019, a 15 percent increase compared to 2019.

Last year, transaction activity was fuelled by single-asset trades which drove more than 83 per cent of the total US$8.3 billion invested into the region. Developers and private equity firms were the biggest buyers, acquiring more than half of all the properties traded.

Building on 2018, investment momentum is expected to accelerate as investors look to sell assets and ride the anticipated tourism boom, especially in Japan and Singapore.

The most notable buyers will be Pan-Asian private equity funds that raised capital last year but have yet to deploy it. Listed REITs, particularly Japanese REITs, will look to Asia’s most liquid markets for purchases, while conglomerates and owner/ occupiers will buy selectively in key markets.

“Despite a series of natural disasters,

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Japan’s hotel market captured investor interest globally. Nearly 30 percent of all investment into Asia Pacific was in Japan, overtaking China for the top spot,” said Nihat Ercan, Head of Hotel Investment Sales Asia for JLL’s Hotel & Hospitality Group.

According to the JLL report, investor sentiment in Japan will remain buoyed by the Rugby World Cup and the Tokyo Olympics. The market has already seen an 8.7 percent growth in tourism year-on-year. Similarly, Singapore’s hotel market pulled in seven percent more tourists last year, driving positive RevPAR increases across all chain scales. In China, tourism demand outstrips supply.

JLL tracked record high growth in RevPAR across major Chinese cities in 2018, including Chengdu up 20 percent, Beijing up 15 percent, Chongqing up 13 percent and Wuhan up 12 percent.

“While we remain in a late-cycle environment where yields remain low with limited potential for further compression, most investors do not see a major downturn coming. After a subdued final quarter in 2018, enquiries and deal making have perked up at the beginning of the year. Interest rates are now stabilised, so investors can focus on income growth

and in markets where fundamentals remain strong,” concluded Ercan.

JLL expects investors looking at Asia Pacific will factor into their valuation assumptions less upside in income; however, liquidity across key cities and lower return requirements will drive transaction volumes.

On the global front, hotel occupancy rates and underlying property performance will remain strong while travel and tourism are slated for another record year. Investors seeking more yield are increasingly turning their sights toward hotels amid slower economic growth projections and geopolitical uncertainty.

“Investment activity exceeded expectation in 2018 and we believe 2019 will be another strong year for global hotel investment, with a significant amount of debt and equity liquidity and competitive bidding for assets, given continued strength in fundamentals,” said Mark Wynne-Smith, Global CEO at Hotels & Hospitality. “Notwithstanding the more cautious backdrop, ongoing large portfolio and entity-level activity, hotels’ attractive yield profile and record levels of dry powder will drive global hotel investment momentum.”

Member News

Shrewsbury School lands international award

S

hrewsbury International School Bangkok Riverside has been recognised at the Annual British International School Awards, held in London. The school won an award in the category ‘Supporting Student Pathways to College/University’.

Shrewsbury Riverside Principal Chris Seal said, “Winning awards only comes after huge amounts of hard work and dedication. In this particular case, it was the foresight of my predecessor Stephen Holroyd to construct a world-leading Higher Education department that has been so fundamental to the success and opportunities our students continue to have beyond their school career.”

The Higher Education team is made up of expert advisors that specialise in USA, UK and Thai universities that attribute the school’s success in university placements not only to exam qualifications but also to a range of

carefully designed initiatives such as the Jumpstart Programme. These measures help to inform, engage and prepare students and their parents in the journey towards and through the university application process.

The holistic and in-depth support provided by the Higher Education team has proven to be very successful over the years with students being offered places at renowned international universities.

Scalini Rustic Grill at the Hilton Bangkok Sukhumvit has appointed Enrique González Abilleira as Chef de Cuisine. Enrique was born in Galicia, an isolated region on Spain’s northern Atlantic coastline.

He moves to Bangkok from Suzhou in China where he held a similar role at the W Hotel. He is the inspiration behind Scalini’s new Rustic Grill menu.

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JLL predicts five percent rise for commercial real estate investment A sia Pacific’s overall real estate transaction volumes in 2019 are expected to rise by five per cent. That’s the latest prediction from global real estate consultancy JLL.

returns of 11 to 14 percent in Tokyo, and eight to 12 percent in Singapore.”

“A decade into the economic cycle, investors are contending with macro risks and geopolitical uncertainty such as rising interest rates, continued trade tensions between the U.S. and China, as well as strains in the EU caused by Brexit negotiations,” said Stuart Crow, Head of Capital Markets at JLL Asia Pacific.

Businesses are increasingly using shared workspaces as a way to foster innovation among employees and win the war for talent. This renewed focus on building human experiences has led to an uptick in flexible offices, including co-working and serviced offices, across the region.

“Against this backdrop, real estate continues to look attractive as a safe haven for investments, with its portfolio diversification benefits and relatively higher returns compared to other asset classes. However, in this late-cycle environment, investors are becoming more selective and disciplined in exiting investments because it’s getting harder to find income-producing alternatives.”

Dr. Megan Walters, Head of Asia Pacific Research at JLL, said, “Despite the macro concerns we believe that this region’s opportunities will mitigate the risks, spurring investors and occupiers to look into sectors that have defensive qualities or those that run on less cyclical demand drivers.”

In Asia Pacific, real estate demand will continue to be driven by its strong demographic fundamentals.

The region’s urban population is expected to exceed 400 million people by 2027, while the population aged 65 and above will rise by 146

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Building flexible spaces to attract talent

Dr. Megan Walters

million people within the next 10 years. By 2021, Asia Pacific’s e-commerce market is projected to grow to US$1.6 trillion.

Growth in ‘living’ assets The region’s increasing urban population has seen a growing demand for alternative residential arrangements, including student accommodation, co-living, multifamily, nursing homes and aged care.

For investors, these living sectors offer attractive yields and longterm growth prospects as well as an opportunity for portfolio diversification. “These new sectors are set to outperform traditional residential assets given their efficient use of space, superior building management, and generally higher entry yields,” explained Stuart Crow.

“Aged care, for instance, offers

Dr. Walters added, “By 2030, flexible work spaces could comprise 30 percent of some corporate commercial property portfolios worldwide.

This means that market consolidation will become more common. Landlords and developers will start to create their own flexible space offerings, form joint ventures with co-working providers, or look at mergers and acquisitions among co-working brands.”

Rise of logistics and data centres With Asia Pacific leading global e-commerce adoption, there is rising pressure for organisations to establish their data storage infrastructure as well as warehousing facilities for physical retail goods.

Stuart Crow said, “The robust rate of consumption is driving increasing investor interest into data centres and logistics in Asia Pacific. These sectors will continue to expand, with significant capital targeting emerging markets like China, India and Indonesia. Meanwhile, logistics

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hubs in major cities are growing. As an example, the logistics market in Sydney increased seven-fold between 2015 and 2017.”

Shift towards debt exposure With banks tightening their lending criteria this leaves a gap for nonbank and offshore lenders to enter the market, particularly in Australia, India and China, according to Stuart Crow. As a result, there is a spike in investors turning to global offshore lenders who provide flexible forms of either debt or equity on selected projects.

Likewise, institutional investors are also expanding their footprint into real estate debt. Debt investment is one way to curb risk in a portfolio and investors are increasingly looking at ways to use debt to shield them from market volatility and decreasing property incomes.

Evolution of smart cities With smart city initiatives pushing ahead in Singapore, Japan, South Korea and Australia, Asia Pacific has seen an increasing need to build better digital infrastructures to maximise efficiency, sustainability

and improve the living conditions for inhabitants.

Dr Walters explained, “Proptech – the convergence of real estate and technology – plays a key role in the development of cities. As smart cities are highly data-driven, smart property development and management enable extensive data collection and analytics – both of which are crucial for cities to create more liveable environments for their growing populations.”

Shrewsbury pupils celebrate Cambridge offers

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ix pupils from Shrewsbury International School Bangkok Riverside have been offered places at Cambridge.

Shrewsbury music scholar Woramon Wattanawanitchakorn has received an offer to read Economics, an area of expertise that she showcased as a speaker at Shrewsbury’s recent TEDxYouth event. Nerinat Yongphiphatwong has been offered a place to read Engineering. Her sister Pun Pun went up to Cambridge last year.

Offers have also been made to Pornchanit Sunyabhisithkul (Economics); Chanop Sethiwan (Engineering) and Singh Atipunumphai who will be studying for a degree in Natural Sciences (Physics).

Assistant Principal (Head of Academic) Rob Groves said, “As our students will have found out through their own research of the Oxbridge admission processes, and from listening to the advice of our own Higher Education

Team and Oxford and Cambridge’s own university admissions personnel these top universities are looking for an ability to talk with passion and confidence about supra-curricular subject matter that really expose their curiosity and analytical skills.

“Having had the pleasure of watch-

ing their progress through the years, it is no surprise to me that these six exceptional students were able to stand out in such a competitive global field. In addition to being academically very gifted, they also have an exemplary work ethic and demonstrated the courage to take on a challenge.”

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More challenges ahead for Bangkok property sector

T

he Bangkok property market faces significant changes and challenges this year with slower growth in many sectors and an incoming wave of new supply.

International property consultancy CBRE stated that the ‘race for rare sites is still hot with the increase in land price and scarcity of freehold land in prime locations’. However, with new regulations on the horizon and new Bangkok City Plan scheduled for 2020, developers are taking a step back to assess the situation.

New regulations Issues facing Thailand’s real estate market include an increased policy rate, tighter mortgage regulations and the general election. New land and property taxes and the Bangkok City Plan are expected to come into effect in 2020. Changes are expected to be significant in areas where there are intersections of mass transit lines.

Exports and tourism Two key economic drivers of Thailand’s economy, exports and tourism, face challenges in 2019. It remains uncertain whether the US-China Trade War will have a negative or positive impact upon Thailand’s export industry. Winning back Chinese tourists remains the biggest challenge in tourism after the deadly boat incident last year in Phuket.

The demand from speculative buyers and buy-to-rent investors will be lower due to high prices from high land cost, interest rates and higher down payments

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required by the Bank of Thailand, making it harder to profit from rental income or resell units that are under construction. The market will refocus upon end-user buyers and clearance of unsold units in completed buildings.

As domestic demand shrinks, developers will turn to foreign buyers purchasing units with their own funds. However, there are uncertainties in the sustainability of high reliance on foreign sales over whether these buyers will transfer units upon project completion and who will be living in these units.

Foreign demand is also sensitive to the economies of their home countries.

CBRE is seeing many developers launching condominium projects with asking prices of over THB 300,000 per square metre and the new norm seems to be THB 250,000 per square metre. However, there will be winners and losers in the market. With a lot of options in this segment for buyers to choose from, CBRE is reporting slow sales in many projects. Unsold units in completed projects are being offered at discounted prices to clear the inventory.

The new projects are not competing on price alone. Developers have also been implementing other unique selling points in their projects to attract buyers. Home automation, rental management schemes and mixed-use developments are some of the current selling points.

In this highly competitive market, CBRE believes that the winners will

not be projects with the best room layouts or design, but those that can sell the right lifestyle at the right price.

The office market in Bangkok is changing with the trend of agile workplace and co-working space playing a major role in leasing large amounts of office space. The incoming new supply will also put pressure on older office buildings to renovate and upgrade their buildings to be competitive in the changing market.

In four years, Bangkok will have seen a change in the office market as over two million square metres of office space from under construction and planned projects enter the market. CBRE has estimated that the absorption rate for Bangkok office space is approximately 200,000 square metres per year.

Retain reinvention As the global retail landscape shifts towards e-commerce and online shopping, Bangkok’s retail market is gradually following the trend.

Bricks-and-mortar retailers are strategising to offer something that cannot be offered online, introducing the experience-rich shopping centres or the ‘retailtainment’ destinations.

Adopting omni-channels of both offline and online sales will reduce the space needed for many retailers.

CBRE expects the retail market to be positive following the economic recovery. Occupancy rate will remain high but there is a significant amount of future supply. Weaker centres will struggle to retain and attract tenants with the dual threat of e-commerce and future competing supply but rent will remain unchanged.

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Eastern Economic Corridor The Eastern Economic Corridor (EEC) will have a much clearer picture this year when the bid for Transit Oriented Development (TOD) projects along the high-speed train routes to EEC is finalised. CBRE believes that this will jump start Thailand’s attractiveness to foreign manufacturers and investors in the EEC. The government is also offering financial incentives and tax exemptions within the Free Zone in industrial estates to foreign manufacturers.

It is too early to tell whether Thailand is benefitting from the Trade War between USA and China. How-

ever, CBRE has seen some interest from Chinese manufacturers who are looking to relocate their production base to the EEC area.

Thailand policy rate increased for the first time in seven years, from 1.50 percent to 1.75 percent last 19 December. Rising interest rates will increase the cost of development for property developers and slowdown domestic buyer’s activity in the property market.

There will still be high demand for prime freehold sites in Bangkok, especially along the mass transit lines.

Scarcity of prime sites in Bangkok’s central business district (CBD), where the record price is at THB 3.1 million per square wah on Langsuan Road, will drive up the price.

Weaker domestic demand, rising land price, and incoming supply will make property developers more cautious to launch new projects and to acquire sites in 2019.

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Shrewsbury school celebrates UK embassy partnership

B

ritain’s Ambassador to Thailand Brian Davison hosted a reception at the ambassadorial residence in Wireless road for staff, parents, alumni and governors at Shrewsbury International School’s Riverside and City Campuses.

The event celebrated the close relationship that has developed between the Embassy and Shrewsbury since the opening of the Riverside campus in 2003.

Since taking up his post in 2016, the ambassador has formed a particularly strong connection with the school and is a vocal advocate for Shrewsbury as a leading exponent of both the British Education system - and the values it seeks to instill in young people. With his two nephews now studying at Shrewsbury the connection is also personal.

The evening featured a Q&A session with Ambassador Davison, chaired by Stephen Holroyd, Director of Schools for Shrewsbury International Asia. Topics discussed included the value of the British education system to Thailand, and the role of British International School in supporting educational opportunities and provision in the country.

Brian Davison said that international schools had a responsibility to model and share with Thai counterparts the values and learning styles that make British education so highly regarded around the world, especially the creativity, innovation and appetite for risk that are its hallmarks.

“These skills will help to equip future

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Left to right: Stephen Holroyd (Director of Schools, Shrewsbury International Asia), Julie Sophonpanich (Governor, Shrewsbury Bangkok City Campus), Brian Davidson (British Ambassador to Thailand), Khun Chali Sophonpanich (Founder, Shrewsbury International School), Chris Seal (Principal, Riverside), Fiona Betts (Vice Principal, City Campus), Sally Weston (Vice Principal - Head of Junior, Riverside).

generations to engage in sectors such as AI, robotics and the creative and service industries; areas that are becoming increasingly vital to British interests abroad and to the mutual success of both countries on the world stage,” he added.

The Ambassador also shared his experiences of international living, and in learning both Thai and Chinese. “Language is not simply a means of communication, it’s a facilitator. In learning how a language is constructed – its grammar and structure as well as its vocabulary – you are able gain a much richer understanding of a country, its people and its culture.

In turn that helps to build relationships that are truly meaningful, and allow you to access the full range of

opportunities and experiences that a country has to offer.”

The sentiment was echoed by Stephen Holroyd, who is also a strong advocate for language learning. He encouraged all teachers to embrace the challenge of learning Thai and he is committed to ensuring that students complete their Shrewsbury education with a firm command of the host nation language.

“The quality of an international person’s experience of living in the wonderful country of Thailand is seriously enhanced if he or she is on the journey to read, write, speak and listen in Thai. New, unexpected friendships develop and a mutual respect emerges. It’s also great fun, which is at the heart of great learning”, Stephen added.

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Bangkok condo market launches hit new record

B

angkok’s condominium market in Bangkok hit a new record last year with the largest number of new project launches in 10 years, according to research published by Knight Frank Thailand.

With a new supply of approximately 65,000 units entering the market (an increase of 11 percent year-on-year) the accumulated supply of condominiums in Bangkok from 2009 to 2018 was some 500,000 units.

The research found that, in Q3/2018, there were up to 25,000 new unit launches while the last quarter of the year experienced about 17,000 new units entering the market.

A bulk of these launches was in the outskirts of the city, especially along the Green Line and Blue Line mass transit expansion. The new supply in those areas accounted for 57 percent of all new units launched in Q4/2018.

Looking back at 2018 it was found that the suburbs, especially along the mass transit expansion routes, still commanded continuous interest from developers. Meanwhile, proportion of new supply in the CBD and its surrounding areas stood at 18 percent and 33 percent respectively.

The prominent locations that developers focused on in particular during 2018 included Sukhumvit Road, from Asoke to Ekamai; Phaholyothin Road along the BTS line extension (Morchit to Khu Khot); Rama 9 to Ratchadaphisek; Lat Phrao to Ramkhamhaeng; and Charansanitwong to Petchkasem.

On the demand front, average take up rate of new projects in Bangkok

throughout the year was around 55 percent, with condos in the CBD and surrounding CBD zones selling particularly well. New suburban condos enjoyed about a 50 percent sales rate, which is a good level considering the huge new supply that entered the market in this area.

The most popular locations for buyers included Central Sukhumvit (Asoke to On Nut); late Sukhumvit (Udomsuk to Bearing); Rama 9 to Ratchadaphisek; Phaholyothin (Chatuchak to Phaholyothin 52); and Thonburi. The average selling prices per square metre of Bangkok new supply in 2018 stood at THB 150,641, a fall of six percent from the previous year.

The average selling prices per square meter of new developments in the CBD and surrounding CBD areas were THB 250,000 and THB 120,000 respectively, dipping eight and seven percent compared to 2017. However, the average selling price per square metre of newly

launched suburban units is likely to continue to increase. In 2018 the price was THB 85,000 baht per square metre.

The Bangkok property market in 2019 is expected to slow down due to the overall market situation, which includes the Bank of Thailand’s residential housing loan regulation policy, rising domestic interest rates, and the state of the global economy. The latter may affect purchasing power from abroad. Knight Frank Thailand research anticipated that, in the first quarter of this year, the average selling prices per square metre would likely rise, driven by the launch of several new developments in both the city’s CBD and surrounding CBD areas.

In addition, in Q1/2019 the transfer rate is foreseen to grow compared to the same period last year. This reflects buyers’ preferences to complete their transfers before the residential housing loan regulation policy comes into effect on 1 April 2019.

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Mazars posts increase in global revenues

M

azars has reported global revenues of €1.6 billion for 2018. Since 2013, Mazars has increased its global turnover by more than 50 percent.

The company has also strengthened its teams in Australia, France and Nigeria as well as expanding its global footprint with new members in Palestine, Saudi Arabia and Slovenia.

“This year’s financial results underscore the resilience and effectiveness of our unique partnership model. In the last 25 years, we have been able to grow more than tenfold, from €100 million to €1.6 billion in global revenues, without ever losing our values or compromising our founding principles,” said Mazars Chairman and CEO Hervé Hélias.

“In Thailand, Mazars had another

year of impressive financial growth across our core business lines, with revenues increasing 15 percent to THB 306 million,” announced Rob Hurenkamp, Thailand Managing Partner.

Mazars will continue to develop innovative solutions and services in Thailand and across Asia to better meet clients’ needs. Rob added, “We have partnered with HReasily to launch a ground-breaking cloud-based HR compliance and payroll solution on a regional basis.

Our Thai team has been strengthened with the addition of IT audit and consulting capabilities, as well as German and Korean business desks. With these and other future planned developments, we are confident we will continue to strengthen our position both in Thailand and other Asian economies.”

Against a backdrop of unprecedented change, Mazars is accelerating its own transformation to better help its clients confidently navigate a complex world. The firm is committed to being ‘MazarsForGood’ – a global citizen devoted to having a positive impact on the world and communities in which we operate.

Hélias added, “We believe performance and responsibility go hand in hand. We are determined to continue to acquire new expertise and new talent to best serve our clients and to enhance our capabilities to foster growth for the common good.”

Mazars employs 23,000 professionals and over 1,000 partners in 89 countries and territories.

Mazars Thailand becomes Xero Platinum Partner

M

azars is the first accounting firm in Thailand to achieve status as another milestone by becoming a Xero Platinum Partner, the first accounting firm in Thailand to achieve this landmark.

with over 75 Xero-certified staff members. Our cloud-accounting solutions are localised for Thai businesses. We are proud to be a Platinum Partner and thank Xero for all their support.”

Accounting and Payroll Outsourcing Services Partner Jonathan Fryer stated, “Xero enables us to deliver the best possible client experience.

We have developed market-leading expertise in using Xero in Thailand,

He added, “Mazars Thailand has achieved its Platinum Partner status because of the large number of clients we have assisted in moving away from traditional accounting services to managing their account-

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ing in the cloud with Xero. In addition, winning Xero’s Regional Partner of the Year Award for Asia at Xerocon 2018 was proof of our leadership in the region, leveraging Xero to provide high-quality and innovative services to our clients.”

Member News

HSBC bonds with Minor International

H

SBC acted as joint global coordinator, joint bookrunner and joint lead manager for Minor International’s US$300 million guaranteed senior perpetual capital securities in a move described by the bank as a ‘remarkable showcase of innovative financing’.

Minor International, one of the largest hospitality and leisure companies in Asia Pacific, issued perpetual securities (with a guarantee from Bangkok Bank) aiming to refinance its acquisition of a bigger stake in Spain’s NH Hotel Group.

The bond issuance was a rare offshore financing from a non-state owned Thai enterprise and was guaranteed by a Thai commercial bank – the first such transaction to be executed in Thailand.

Krisda Phatcharoen (3rd left), Head of Commercial Banking -HSBC Thailand presented a trophy to William Heinecke (4th right), Chairman and Group Chief Executive Officer - Minor International Public Company Limited, to celebrate the success of the transaction. Other MINT executives at the event included Emmanuel Jude Dillipraj Rajakarier (3rd right), Director and COO - Minor International and CEO of Minor Hotels; Brian James Delaney (far right), Corporate Chief Financial Officer, and Chaiyapat Paitoon (2nd right), Deputy Corporate CFO & Strategic Planning. HSBC was represented by Gene Jenvatanavit (2nd left), Head of Corporate for Commercial Banking; and Thanatchanok Arunsawang, SVP - Commercial Relationships.

Year 4 student Thannapas Luanpitpong (Xinxia) at Regent’s International School, Bangkok received an Honourable Mention Award at the recent Sicily International Piano Festival and Competition. Xinxia was invited to sing at the festival’s farewell party. Regent’s student Vichamai Nukulvutthipas (Mighty) also received an Honourable Mention Award at same Festival.

Summer fun at Regent’s Bangkok

A

pplications are now invited for the Regent’s International School, Bangkok Summer Camp 2019. The Camp is open to students aged 3 - 18 and runs from 24 June to 12 July. Places are limited so parents are advised to book well in advance. Call: 02 957 5777 or 092 362 8888 for more details.

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HSBC chief calls for ASEAN reform T

he threat of macro-economic headwinds dragging global growth should be the impetus ASEAN needs to push its reform agenda harder in 2019, according to Kelvin Tan, CEO at HSBC Thailand.

Attracting more inbound investment Foreign Direct Investment (FDI) into south east Asia has improved, post global financial crisis, but more needs to be directed to countries such as Thailand, Indonesia and Philippines where supply chains are expected to grow in future.

Thailand is occupying the ASEAN chairmanship this year, under the theme of Advancing Sustainable Partnerships.

The levers to attract investment to ASEAN more widely are clear: reasonable production costs, stable institutions, improved technological innovation, lowering of tariffs and import barriers for production inputs, and increasing labour skills.

Kelvin Tan said, “The year is already shaping up as one where the headlines will write themselves: markets second-guessing a return of policy tightening by the Fed, a BREXIT deal or no deal, company downgrades from trade tariff uncertainty, and oil prices running roughshod.

“Amongst the bearishness, ASEAN remains one of the most optimistic and open regions in the world and in 2019 the region has the opportunity to further distinguish itself by continuing to drive reform and seek increased openness.”

HSBC sees the following areas as key areas of focus for 2019.

Improving intra-regional flows to offset global trade slowdown ASEAN economies can partly offset any trade downturns if the muchdiscussed supply chain diversion to south east Asia – from China, US and Korea – materialises but increasing the ease in which goods and services flow across ASEAN will make the transition more widespread.

Important progress has already been made, including:

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Kelvin Tan, CEO at HSBC Thailand

• The imminent launch of the ASEAN-wide Self Certification scheme which allows wing certified exporters to self-certify the origin of their exports • The ASEAN Single Window (which digitised intra-ASEAN trade documents) launched across Indonesia, Malaysia, Thailand, Vietnam and Singapore in early 2018. This means cross-border goods flows has come down from 5-10 days to one day HSBC states that more must be done to smooth the flow of goods and services across ASEAN. This includes rolling out the ASEAN Window to all ASEAN countries, standardising the cost and time of customs clearance across south east Asia, and enabling the freer movement of professionals across the region.

A further way to bolster the region’s investment appeal will be through free trade agreements (FTA) including: • Bringing new members into the recently-launched Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) • Concluding new agreements such as the Regional Comprehensive Economic Partnership (RCEP) and the ASEAN/Europe FTA • Upgrading existing trade pacts with the likes of Hong Kong and China Investment in digital economy Improving digital connectivity and investment into ASEAN’s digital space to support the region’s burgeoning consumer base could be another game changer – both to shore up the region’s supply chain poten-

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tial and to increase the gravitational pull for multi-nationals and companies.

The Masterplan on ASEAN Connectivity 2025 has stated that between US$220-650 billion in additional annual economic impact in ASEAN by 2030 could be injected into ASEAN through new technology and the internet economy.

ASEAN members signed the ASEAN Agreement on E-Commerce in November. However, converting this into tangibles requires: • Developing regional electronic payment infrastructure

• To start converting the ASEAN Smart Cities Network – launched in April 2018 – from a concept programme into specific projects across the 26 pilot cities

The meeting saw ASEAN members welcome the many priorities that have been placed on the table that seek to further drive prosperity and sustainability across the region.

• Working with China, US, Europe and Japan that have earmarked south east Asia for their respective sustainable development programmes to push for ‘bankable’ and transparent infrastructure projects that will generate commercial demand and, therefore, sustainable debt

“Clearly, continued integration of the region is crucial in the face of 2019’s challenging global backdrop.

Businesses are crying out for tangible developments that will smoothen intra-regional trade, encourage international investment and create a sustainable future. So achieving more reform, integration and openness in 2019 will help the region both capitalise and shield itself from global events that are likely to play out over the coming years.”

Kelvin Tan concluded, “The first ASEAN Foreign Ministers’ Retreat in January 2019 was a good kickoff under Thailand’s chairmanship.

• Enabling the cross-border movement of business • Collaboration on cyber security to instil consumer and government confidence Driving a sustainable ASEAN Perhaps the biggest challenge for ASEAN will come in the form of natural events rather than man-made ones as south east Asia is one of the most natural disaster-prone regions in the world. This has only been exacerbated by climate change in recent years. Weather aside, urbanisation means that by 2030 more than 100 million people will migrate urban areas across south east Asia, placing massive strains on resources such as food, health and infrastructure.

Areas of focus to drive a more sustainable ASEAN include:

Paron Israsena Na Ayudhya, Director of Sasin School of Management, presided over a press conference to launch SCG Bangkok Business Challenge@Sasin 2019 - Asia’s only global postgraduate start-up competition. The competition was held on 21 to 23 February.

• Developing regional incentive frameworks and standards (such as subsidies on the legal and banking advisory costs linked to generating green loans and bonds) which will increase the cost effectiveness and attractiveness of these financial instruments for corporates

Pictured left to right: Kongpan Pramoj Na Ayudhaya - co-founder and Director of the SCG Bangkok Business Challenge @ Sasin; Pirachai Bencharongkul - Investment Director of BCH Ventures (under Benchachinda Holding Group); Dr. Suracha Udomsak - Emerging Business Director and R&D Director at SCG Chemicals; Paron Israsena Na Ayudhya; Thanapong Na Ranong - Senior Vice President at Kasikornbank PCL; Norapat Phaonimmongkol - CEO of Eden Agritech Company Limited, and Associate Professor Adith Cheosakul.

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Member News

Expat apartment rental market remains buoyant in prime areas Member news Images: below

Expat apartment rental market remains buoyant in prime areas

Despite increased competition from rental units in condominiums the prospects for the single ownership apartment market in the prime areas of Bangkok are still positive, according to CBRE. Most expatriates working in Bangkok rent rather than buy a property.

The expatriate rental market is competitive because the number of expatriates working in Bangkok is not growing. only nationality whereofnumbers are for growing are Bangkok Chinese andbetween generallyAsoke most Chinese demand central and Thonglor on espiteThe increased competition expatriates have much lower housingresidential budgets than Japanese, European expatriate tenants and rental property.American andSukhumvit Road, Lumpini from rental units in condoparts of Sathorn.

The choice for most miniums prospects for who have beenthe the traditional source of demand for central Bangkok residential rental property.

D

Based on over 3,000 residential expatriates is to rent in an apartment the single ownership apartment marrental transactions over the last ten where onebyentity owns the whole ketBased in the on prime areas of Bangkok are over 3,000 residential rental transactions over the last ten years completed CBRE, rental years completed by CBRE, rental building or from an individual still positive, according to CBRE. budgets have not grown with the median monthly rental of around 90,000 baht for a three-bedroom unit buybudgets have not grown with the investor in a multi-ownership Most expatriates working in Bangand 80,000 baht for two-bedroom unit.

CBRE focuses on the upper end of to-rent the market, so these numbers median monthly rental of around condominium building. kok rent rather than buy a property. are higher than the average achieved rents for the whole of the expatriate rental market.

90,000 baht for a three-bedroom unit and 80,000 baht for twoBased on the latest survey by CBRE The expatriate rental market is Most expatriates want to live a limitedunit. number of focuses locations preferred there locations CBRE on with the theResearch, are being only around competitive because only the number of inbedroom between Asoke and Thonglor on Sukhumvit Road, Lumpini and parts of Sathorn.

The choice for moststandard upper end of the market, so these 10,000 units in expatriate expatriates working in Bangkok is to rent an apartmentnumbers where one or from an individual buyareentity higherowns than the the whole averagebuilding single-ownership apartment notexpatriates growing. is The onlyinnationality to-rent investorare in a growing multi-ownership condominium building. achieved rents for the whole of the buildings in downtown Bangkok. where numbers are expatriate rental market.

By comparison, there were 80,000 Chinese and generally most Chinese condominiums in the standard same preferred expatriates have much lower housing Based on the latest survey by CBRE Research, there are only around 10,000 units in expatriate Most expatriates only want to live expatriate rental locations budgets than Japanese, American single-ownership apartment buildings in downtown Bangkok. By comparison, there were 80,000 and CBRE a limited number of locations 35 to to 40 40percent percent of and European expatriate tenants condominiums in the same preferredinexpatriate rental locations and CBRE estimates estimates that that 35 with the preferred locations being these units are owned by buy-towho have been the traditional source

of these units are owned by buy-to-rent investors. There is limited new apartment supply, but continued growth in condominium supply.

Comparisons of apartment and condominium supply in downtown Bangkok Comparisons of apartment and condominium supply in downtown Bangkok

Source: CBRE Research 42

The Link Issue 1/2019 Many tenants, particularly Japanese expatriates, prefer to rent in apartment buildings where they have a single point of contact with the owners’ representative for all management and maintenance issues.

Member News

rent investors. There is limited new apartment supply, but continued growth in condominium supply.

Many tenants, particularly Japanese expatriates, prefer to rent in apartment buildings where they have a single point of contact with the owners’ representative for all management and maintenance issues.

In a condominium the building’s property manager is only responsible for the management of the common areas.

“Although expatriate tenant numbers and their rental budgets are not

growing there are still profitable opportunities for apartment developers, despite increased competition from rental units in condominiums,” said Theerathorn Prapunpong, Head of Advisory & Transaction Services - Residential Leasing at CBRE Thailand.

The key to success for renting out residential properties is not just the location but also providing the optimum unit size, maximising the utility of the space, and providing a high standard of finishing, furnishing, facilities and appliances.

CBRE is the sole leasing agent and

property manager for Jitimont Residence on Soi Thonglor 16, opposite J Avenue. The development is a good example of how singleownership rental apartments can still compete with condominiums with a range of units from one to three bedrooms together with a design and specification that appeal to expatriate tenants.

Theerathorn Prapunpong does not expect to see a big increase in the number of expatriate tenants or an increase in their housing budgets but the best quality apartment developments will still achieve high rentals and occupancy.

CBRE Thailand has donated over 300 old desk calendars to the Educational Technology for the Blind Center, a part of the Foundation for the Blind in Thailand under the Patronage of H.M. the Queen, and to the Association of Physically Handicapped of Phuket. The calendars will be used to produce braille-printed instructional materials for the blind.

CBRE Thailand Executive Director Khun Grunjeera Naiyaruxsaeree (right) is pictured with one of the 2018 calendars donated.

Food for thought S

hrewsbury International School Bangkok City Campus hosted its first ‘FarmFest’ event on 2 March. The event featured educational and creative activities for children and an opportunity to see farm animals while parents enjoyed grazing on

delicious organic and artisanal produce. Many families also joined the guided tour of the school’s facilities at the 15 rai campus.

Principal Amanda Dennison said, “It was wonderful to welcome so many members of the Bangkok

community to our campus. It is a particular pleasure to be able host events such as this which help to promote healthy lifestyles, wellbeing and creative expression in young people, values that are close to my own heart and central to a Shrewsbury education.”

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Shape of things to come

F

ive themes will shape occupational demand across global real estate markets, according to real estate company Knight Frank. Individually, each theme is set to be highly influential and, in combination, will represent ‘nothing short of a new occupational orthodoxy’, states a media release issued

by Knight Frank Thailand.

Productivity push Real estate is a strategic device for business. Attitudes towards real estate costs are changing, as focus shifts towards effective rather than cheap real estate solutions. Real estate has a critical role to play in the push for increased corporate productivity.

Yet, this is not about increasing the density of occupation with the ultimate aim of savings at all costs.

This approach has ultimately proven counter-productive. Instead, the aim is now to increase productivity by strengthening the interaction between people and property via the creation of, and investment in, a positive, serviced and well-supported workplace experience.

Next wave technologies Next wave technologies such as Artificial Intelligence (AI), robotics and automation will create a period of rapid organisational and process re-engineering. This will change the form, function and location of the workplace. It will reset the quantum and qualities of staff required by a business. It will bring about the closer interaction of humans and machines in support of greater corporate productivity. Critically, it will create new and different forms of occupational demand in global real estate markets.

Changing corporate constitutions The seemingly constant revision of business models derives from more frequent technological change.

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As organisations refocus on their core competencies or seek skills that sit outside of their traditional orbit, corporate supply chains are becoming broader and deeper. At the same time, corporate diversity initiatives and the rise of multigenerational workforces serve to alter the company demographic. These trends have multiple implications for the workplace. For example, they can strengthen the need for more flexible, collaborative workspace that improves interaction between staff.

Space as a service becomes the demand default The workplace is becoming a flexible business service that can actively support growth, rather than a fixed and often (to the occupier) financially onerous physical product. This repositioning is alluring to the occupier and will become the demand default.

Traditional landlords have little choice but to adapt to this new dynamic and adopt the approach taken by the coworking ‘upstarts’. They must extend their innovation beyond the design of the physical product and towards the provision of soft services, community and well-being.

Mobility and mergers underpin occupier activity As we enter a boom period of M&A activity with the search for talent intensifying, occupier portfolios will incorporate markets and submarkets that were once terra incognita. There will be a conscious movement towards workspaces close to talent pools but which also have the amenity, service and infrastructure to assist in the retention of that talent. We are in a new era of occupier mobility. It will not only bring greater complexity to the corporate real estate portfolio but it will also extend the pool of demand emerging within global real estate markets.

In summary, these five trends will determine the future what, where, how and why of the global workplace. They will shape your space. They demand your attention.

Consequently, this report divides into five distinct sections that tackle each of the trends in turn and, through a series of high profile, global case studies and a comprehensive survey of global corporate real estate professionals, provides real insights into the changing global workplace.

New GM for Grand Hyatt Erawan Edouard Demptos is the new General Manager at the Grand Hyatt Erawan Bangkok. He was previously Hotel Manager at the Grand Hyatt Singapore. Born and raised in Bordeaux, France and a graduate of the Glion Institute of Higher Education in Switzerland, Edouard joined Hyatt Hotels & Resorts in 2004 and has since worked in Morocco, Spain, The Philippines, China and Singapore.

Dataconsult

Chamber Events

By the Numbers

Chris Bruton Director, Dataconsult Ltd.

W

hether or not Thailand’s latest of a long succession of military governments has provided economic or business benefits, it has certainly provided stability. Some might say inertia.

Few would characterise the past five years as dynamic, although we have witnessed the birth of “Thailand 4.0”, the Eastern Economic Ciorridor, and a 20-year plan.

According to the officially inspired National Economic and Social Development Board. GDP remains stable, in the range of 4.0% (2017), easing upwards to 4.1% (2018) and holding in the range of 3.5 –4.5% for 2019. GDP at current prices would rise to reach a range US$525 to 537 billion. Per capita, this would amount to US$7,450 to 7,725 but with greatly unequal distribution of wealth and heavy concentration in few hands, the reality is likely to be much less favourable.

A major element of GDP growth for Thailand is export performance, which attained promising growth by value in 2017 (9.8%) and 2018 (7.7%) but is forecast to achieve a lower growth rate in 2019 (4.1%).

Considerable emphasis is now being placed upon revival of private investment, especially from foreign investment sources. Some positive results have been achieved over the past year. Stronger investment will depend on the Eastern Economic Corridor strategy.

A major challenge to this strategy arises from external market trends.

With relatively weak global demand and strong competition from other suppliers, this factor will be very uncertain.

Economic Projection for 2019 Actual Data 2017 2018 GDP (at current prices: Bil. Bht) GDP per capita (Bht per year) GDP (at current prices: Bil. USD) GDP per capita (USD per year)

Projection 2019 Nov 19 - 2018 Feb 18 - 2019

15,452.0

16,316.4

17,330.1

17,197.5

228,398.4 455.3 6,729.8

240,544.9 505.2 7,447.2

254,891.8 525.2 7,724.0

252,941.6 537.4 7,904.4

GDP Growth (CVM, %)

4.0

4.1

3.5 - 4.5

3.5 - 4.5

Investment (CVM, %)

1.8

3.8

5.1

5.1

Private (CVM, %)

2.9

3.9

4.7

4.7

Public (CVM, %)

-1.2

3.3

6.2

6.2

3.0 0.1 5.4 235.3 9.8 6.0

4.6 1.8 4.2 253.4 7.7 4.2

4.2 2.2 3.9 263.8 4.6 3.1

4.2 2.2 3.9 263.8 4.1 3.1

Private Consumption (CVM, %) Government Consumption (CVM, %) Export volume of goods & services (%) Export value of goods (Bil. USD) Growth rate (%) Growth rate (Volume, %) Import volume of goods & services (%)

6.2

8.6

4.2

4.3

201.1

229.8

248.9

243.8

Growth rate (%)

13.2

14.3

6.5

6.1

Growth rate (Volume, %) Trade balance (Bil. USD)

7.2 34.2

8.2 23.6

4.5 14.9

4.6 20.0

Current account balance (Bil. USD)

50.2

37.7

30.7

33.5

Current account to GDP (%)

11.0

7.4

5.8

6.2

Inflation (%) CPI 0.7 1.1 0.7 - 1.7 GDP Deflator 2.1 1.4 1.5 - 2.5 Source: Office of National Economic and Social Development Board, February 18, 2019

0.5 - 1.5 0.9 - 1.9

Import value of goods (Bil. USD)

Recent Economic Data and 2019 Forecasts 2014

2015

2016

2017

2018

2019

REAL GROWTH, % GDP

1.0

3.0

3.3

3.9

3.6

3.9

Personal consumption

0.8

2.3

3.0

3.2

4.6

4.5

Government consumption

2.8

2.5

2.2

0.5

2.0

3.2

Exports

0.3

1.6

2.8

5.5

4.6

4.0

Imports

-5.3

0.0

-1.0

6.8

8.1

3.5

407.0 6,017.0

401.0 5,908.0

412.0 6,046.0

455.0 6,669.0

506.0 7,389.0

523.0 7,629.0

32.5 67.7 1.9

34.2 68.0 -0.9

35.3 68.1 0.2

33.9 68.3 0.7

32.3 68.4 1.1

33.4 68.5 2.1

-0.5 -9.0 0.0 15.0 34.8 38.6

-5.8 -11.0 12.0 32.0 32.6 39.0

0.5 -4.2 21.0 48.0 32.1 41.7

9.9 14.7 14.0 49.0 33.0 44.5

7.3 13.4 1.0 45.0 34.0 44.1

4.0 6.0 -4.0 44.0 35.0 45.2

CURRENT PRICE DATA GDP US$ billions GDP/capita, US$ MARKET INDICATORS Exchange rate, yr avg., to US$1 Population, millions Inflation, CPI, % yr avg BALANCE OF PAYMENTS Export growth, $US basis, % Import growth, $US basis, % Trade balance, US$bn Current account bal, US$bn Foreign debt, % of GDP Foreign reserves, % of GDP Source: IMA Asia based on IMF, CEIC

A major concern is the Chinese market, which has multiple influences on Thailand. Involvement could be encouraged if the US-China trade conflict obliges Chinese companies to locate new investment overseas as a subterfuge to avoid Chinese source of origin for products exported to the US market.

Apart from international trade, recovery in domestic demand has been a major contributor to GDP growth. Consumer demand has

been reflected in recovery of the retail sector, a spate of building of new shopping centres, and new employment opportunities.

What appears as healthy demand could later turn into another “bubble” along with condominium over-building. For the foreseeable future, however, major infrastructure development, especially in the transport sector, should maintain activity and provide stimulus throughout the economy.

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Chamber Events

BCCT Christmas Lunch BCCT members and guests celebrated Christmas together at the BCCT Annual Christmas Lunch on Thursday 13th December at The Landmark Bangkok. The event was filled with entertainment, great raffle prizes. amazing food and drinks and the joy of Christmas.

Thank you to all our generous sponsors for their great support on the event. Pictured from left, The Landmark Bangkok Executive Chef Philippe Gaudal, British Embassy Director of Trade & Investment Richard Porter, The Landmark Bangkok General Manager Francis Zimmerman and MC Daniel Poole.

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Chamber Events

BCCT Eastern Seaboard Briefing

Multi-Chambers ESB Networking

On Friday 14th December, BCCT held a BCCT Eastern Seaboard Briefing on Thailand’s Eastern Seaboard: The next 20 years under EEC at Royal Varuna Yacht Club. Panellists include Group Executive of Industrial and International, WHA Industrial Development PLC & Vice President of AMCHAM Thailand David Nardone, Director of Macallan Insurance Broker Co Ltd & Honorary Adviser to BCCT Graham Macdonald MBE, Managing Director of Pattaya Mail Publishing Peter Malhotra and Past-Managing Director, Katoen Natie Sembcorp, EOC Polymers & SGS Jim Howard.

BCCT welcomed members and guests from BCCT, AMCHAM, AustCham, BeLuThai, CanCham, Danish-Thai, GTCC, NTCC, NZTCC, STCC, SATCC, Thai-Finnish and Thai-Swedish to the Eastern Seaboard to BCCT Multi-Chamber Eastern Seaboard Networking on Friday 14th December at Royal Varuna Yacht Club. Big thanks to General Outsourcing and Lucy Electric for sponsorship.

Pictured from left Executive Director of BCCT Greg Watkins, Graham Macdonald, Jim Howard, David Nardone and Peter Maholtra.

Pictured from left, BCCT Vice-Chairman Simon Matthews, Royal Varuna General Manager Barry Osborne, Lucy Electric Regional Managing Director, Global Sales Director Carl Sellick and General Outsourcing Marketing Manager Salisa Ruttakara.

BCCT T3 Business Networking

BCCT AGM Lunch

BCCT welcomed members and guests back to the first BCCT T3 Business Networking of 2019 at PRIME+ Urban Grill & Bar, Compass SkyView Hotel Bangkok on Thursday 17th January. A great networking evening filled with a fantastic crowd and good atmosphere. Big thanks to Compass SkyView Hotel Bangkok for being an amazing host.

On Thursday 24th January, Grant Thornton Chairman Chris Cracknell spoke at BCCT AGM Lunch on “2019 Winners and Losers in the Global Economy” at Radisson Blu Plaza Bangkok.

Latest trends and statistics as well as in-depth analysis for 2019 were shared with the audience.

Pictured from left BCCT Chairman Chris Thatcher, our lucky draw winner Maneerat Phayakmareang from Oriental Residence Bangkok and Compass SkyView General Manager Numa Bertrand.

Pictured from left, BCCT Chairman Chris Thatcher and Chris Cracknell.

Thank you to our sponsors.

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Chamber Events

BCCT Board Directors 2019

BCCT Music with the MASTERS

BCCT held its Annual General Meeting and elected the 2019 Board of Directors on Thursday 24th January. Pictured from left (top row) are Vice-Chairman Andrew McBean (PKF Holdings), Billy Chomsakorn (British Airways), Gareth Davies (Fluxus), Stephen Frost (Bangkok International Associates), Treasurer Jonathan Fryer (Mazars).

On Thursday 31st January, BCCT, together with Ajarn Sukhavichai, organised BCCT Music with the Masters at British Business Centre, Wireless Road. The session introduced two annual concerts by Vienna Philharmonic Orchestra in 2017 and 2019 allowing attendees to indulge in an amazing selection of classical music pieces from Austria.

From left (seated) are Vice-Chairwoman Sarah Smith (Jamie’s Italian), Pinyapa (Aime) Somphong (HLG), Chairman Chris Thatcher (Anglo-Thai Legal), Callie Bangyekan (GlaxoSmithKline), and Colin Hastings (The BigChilli). Directors absent from the photo are Vice-Chairman Simon Matthews (ManpowerGroup), Nick Smart (Tesco Lotus), David Cumming (Amari Watergate), Simon Landy MBE (Colliers International) and Carl Smith (Triumph Motorcycles).

Members and guests enjoy an evening of classical music.

BCCT Young Professionals Networking On Thursday 7th February, BCCT Young Professionals and members gathered at BCCT Young Professionals Networking at The Ambassador’s Residence, British Embassy to network and enjoy an excellent evening together. British Ambassador H.E. Brian Davidson shared an inspiring story of his career and useful tips on career development with the audience. Special thanks to Jamie’s Italian Siam Discovery, Draycir (Thai Account Pack), Fitness First (Thailand) and En-Siri Media House for their amazing support

Pictured from left, BCCT Vice-Chair and Young Professionals Committee Sarah Smith, Draycir Project Manager Amorn Laosrirattanachai, En-Siri Managing Director Raywat Willard, H.E. Brian Davidson, Fitness First Corporate Wellness and Partnership Manager Tarapong Tuajaroen, BCCT Young Professionals Committee Kieran Taylor and Rawi Warin Resort & Spa Director of Sales Thanankorn Rattana-asanarom.

Thank you to our sponsors.

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Chamber Events

BCCT Multi-Chambers Lunch: AFAS

Eastern Seaboard networking

On Tuesday 12th February, BCCT organised a BCCT MultiChamber Lunch on ASEAN Framework Agreement on Services (AFAS) at Hilton Sukhumvit Bangkok. DirectorGeneral Auramon Subthaweethum from Department of Trade Negotiations, Ministry of Commerce shared an update on the AFAS agreement as well as related trade agreements within the ASEAN.

BCCT, together with AMCHAM, AustCham, BeLuThai, CanCham, GTCC, NTCC, STCC & SATCC, organised a BCCT Multi-Chamber Eastern Seaboard Business Networking on Friday 15th February at the beautiful Renaissance Pattaya Resort & Spa. Guests enjoyed networking at The Deck of Pebbles Bar and Grill with a stunning view of the sunset. Massive thanks to our kind host Renaissance Pattaya Resort & Spa and our event sponsors Bangkok Hospital Pattaya and Budget Car and Truck Rental.

Pictured from left, BCCT Director Pinyapa (Aime) Somphong, AustCham President Brenton Mauriello, BCCT Chairman Chris Thatcher, Auramon Subthaweethum, AMCHAM Deputy Director Sarawan Dever, GTCC Executive Director Roland Wein and BeLuThai Executive Director Philip Coates.

Pictured from left, Renaissance Pattaya General Manager Dennis Richter, BCCT Vice-Chairs Simon Matthews and Andrew McBean, BCCT Chairman Chris Thatcher, AMCHAM Executive Director Heidi Gallant, Bangkok Hospital Pattaya Deputy Head of International Marketing Department Wallapha Sawasdikool, SATCC Advisor to the Board Allan Riddell, AMCHAM President Gregory Bastien, Budget Car and Truck Rental Eastern Zone Manager Klapajone Mettajitt and AustCham Director Frank Holzer.

BCCT T3 Business Networking BCCT members and guests gathered for a lovely networking evening at BCCT T3 Business Networking on Thursday 21st February.

The event was kindly hosted by Royal Orchid Sheraton Hotel & Towers at the Riverside Grill by the Chaopraya River. Pictured from left BCCT member, JAND Group CEO David Hayes, BCCT Vice-Chairwoman Sarah Smith, BCCT Chairman Chris Thatcher, BCCT Director Callie Bangyekan and Royal Orchid Sheraton Hotel & Towers Director of Food and Beverage Mathieu Bellec.

Thank you to our sponsors.

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Chamber Events

BCCT Multi-Chambers Briefing

BCCT One-Day Workshop

On Tuesday 26th February, BCCT, together with AMCHAM, Austcham and GTCC, organised a multi-chamber briefing at British Business Centre on Data Protection Laws: Existing and Prospective. Tilleke & Gibbins Partner Athistha Chitranukroh and European Union Head of the Economic and Trade Section of the Delegation Philipp Dupuis shared important information on how the EU’s new laws affect business in Thailand and Thailand’s draft Data Protection Law.

On Thursday 28th February, BCCT organised a BCCT One-Day Workshop on Telesales Skills by SpeakPro Corporate Trainer Pachara (Billy) Yongjiranon at The Continent Hotel Bangkok.

Participants learned to become more confident in making calls, know how to get to the decision maker and then how to increase sales. They were also given tips on how to manage the clients and find opportunities to increase sales by finding other selling points.

Pictured from left, Athistha Chitranukroh, Philipp Dupuis and BCCT Board of Director and Legal & Taxation Committee Chair Stephen Frost.

Pictured third from right, Pachara (Billy) Yongjiranon with delegates at the training course.

BCCT One-Day Workshop

BCCT Young Professional

On Thursday 7th March, BCCT organised a one-day workshop on Business Research: the why, what and how at Pathumwan Princess Hotel. Facilitator Chris de Boer (pictured middle), a Corporate Research Consultant and Strategic Marketing and Management Lecturer at Silpakorn University, discussed practices of business research and research on consumer behaviour. Research methods including effective questionnaire design and data analysis were also included.

BCCT Young Professionals celebrated 2019’s International Women’s Day on Friday 8th March at British Business Centre by discussing what opportunities and challenges women faced in today’s business. Panellists including OCS Deputy Chairwoman Heather Suksem, GlaxoSmithKline Business Unit Director Callie Bangyekan and BCCT Vice-Chairwoman and Jamie’s Italian General Manager Sarah Smith were joined by an amazing audience from various sectors. Massive thanks to Jamie’s Italian Siam Discovery for lovely snacks.

Lecturer and Consultant Chris de Boer with delegates at th e workshop.

Pictured from left Callie Bangyekan, Heather Suksem and Sarah Smith.

Thank you to our sponsors.

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Britain in South East Asia (BiSEA) Tel: +60 3 2163 1784 Fax: +60 3 2163 1781 Email: info@bmcc.org.my Website: www.bmcc.org.my Chairman: Andrew Sill Executive Director: Aurelia Silva CAMBODIA British Chamber of Commerce in Cambodia British Embassy Phnom Penh 27-29 Street 75, Sangkat Srah Chak, Khan Daun Penh Phnom Penh 12201 Tel: +855 (0) 12-323-121 Email: director@britchamcambodia.org Website: www.britchamcambodia.org MYANMAR Chairman: David Tibbot British Chamber of Commerce Myanmar Executive Director: Ritchie Munro 4th Floor, 192, Bo Myat Htun St. (Middle Block) Pazundaung Township Yangon, Myanmar Email: info@britishchambermyanmar.com Website: http:// www.britishchambermyanmar.com INDONESIA President: Peter Beynon FCA British Chamber of Commerce in Project Director (OBNi): Chloe Taylor Indonesia Wisma Metropolitan I F/15, Jln. Jend. Sudirman Kav. 29 - 31, Jakarta 12920 Tel: +62 21 5229453 Fax: +62 21 5279135 Email: busdev@britcham.or.id Website: http://www.britcham.or.id Chairman: Adrian Short Executive Director: Chris Wren

MALAYSIA British Malaysian Chamber Of Commerce (BMCC) Lot E04C1, 4th Floor, East Block Wisma Selangor Dredging 142-B Jalan Ampang 50450 Kuala Lumpur, Malaysia

PHILIPPINES British Chamber of Commerce of the Philippines BCCP Business Centre 8F W Fifth Avenue Building 5th Avenue corner 32nd Street, Bonifacio Global City, Taguig 1634, Metro Manila, Philippines Tel: +63 2 556 5232 Fax: +63 2 519 6889 Email: info@britcham.org.ph Website: www.britcham.org.ph Chairman: Chris Nelson

SINGAPORE British Chamber of Commerce Singapore 137 Telok Ayer Street #06-03 Singapore 068602 Tel: + 65 6222-3552 Fax: + 65 6222-3556 Email: Info@britcham.org.sg Website: http://www.britcham.org.sg President: Dr Bicky Bhangu Executive Director: Olivia Widen

THAILAND British Chamber of Commerce Thailand (BCCT) 7th Floor, 208 Wireless Road Lumpini, Pathumwan, Bangkok 10330 Tel: 66-2651-5350-3 Fax: 66-2651-5354 Email: greg@bccthai.com Website: www.bccthai.com Chairman: Chris Thatcher Executive Director: Greg Watkins

VIETNAM British Business Group Vietnam Ho Chi Minh City, G/F 25 Le Duan Blvd.

District 1, Ho Chi Minh City, Vietnam Tel: +84 (8) 3829 8430 Fax: +84 (8) 3822 5172 Email: info@bbgv.org Website: www.bbgv.org Executive Director: Peter Rimmer Chairman: Kenneth M Atkinson Hanoi, 193B Ba Trieu, Hai Ba Trung District, Hanoi, Vietnam Tel: +84 (4) 3633 0244 The Link

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Comings and Goings The British Chamber of Commerce Thailand welcomes the following new members: NEW MEMBERS

360in360 Immersive Experiences The Old Barn, Pury Road Alderton, Northants NN12 7 LN Tel: +44 (0)1327811827 Email: david@360in360ix.co.uk Website: www.360in360ix.co.uk/ thailand.html

Download our ideas flyer: www.360in 360ix.co.uk/culturalidentity.pdf Watch the 360in360 Immersive Video of the story behind the 360in360 brand and our services.

Check out our 360in360 Immersive Experiences Facebook Page Products or Services Workshops, Keynote Presentations and Virtual tours.

Chamber Representative

Mr. David Wortley FRSA - Founder and CEO Background 360 degree video, image and sound, social media and drone technologies offer unprecedented opportunities to share extraordinary experiences with a global audience. Through the use of virtual reality, smartphones, tablets and portable computers it is possible to not only share inspiring people, places and experiences but also to give the consumer the freedom to create their own view of these special points in time.

Every person, place and experience that we encounter in our lives has a story to tell and our aim is to help our clients to tell their story in the richest possible engaging and immersive way by combining the power of these enabling technologies with story telling, gamification and social media strategies.

We operate through partnerships based on “win-win” relationships that celebrate and share extraordinary people, places, experiences, events and leisure environments. If you have a passion for an inspiring person, place or experience that you want the world to know about, we can help you.

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Akyra Thonglor Bangkok 88/333 Eight Thonglor Building 9th Floor, Soi Sukhumvit 55 (Thonglor) Sukhumvit Road, North Klongton Wattana District, Bangkok 10110 Tel: +66 2 090 9000 Fax: +66 2 090 9090 Email: dos.akt8@theakyra.com Website: www.theakyra.com Chamber Representatives

• Complimentary wi-fi connectivity • Concierge service • Direct access to 8 Thonglor Shopping • Fitness center 24 hours • Free shuttle service to Thong Lor BTS skytrain station • In-room dining • In-room massage • Meeting room • Otto pool bar • Parking space • Presidente Lounge • Swimming Pool with City View • Som Tam & Chardonnay Restaurant • Whiskey Bar • Meeting Room Allmond Bell Ltd. 4 Loom Lane Radlett, WD7 8AD Tel: +44 (0) 7554010611 Email: Nigel.Allmond@AllmondBell. com; Lord.Bell@AllmondBell.com Website: www.allmondbell.com Chamber Representatives

Ms. Pinyaluck Dhammawatcharaphan Director of Sales Background Akyra Thonglor Bangkok doesn’t just let you holiday in Thailand – it invites you to live in the city. The modern metropolitan hotel puts you in one of Bangkok’s most dynamic districts. In fact, boutiques, bars and galleries are on the doorstep, while the popular Eight Thonglor Shopping is a neighbor.

Whether you’re staying in a studio, one- or two- bedroom suite, expect a chic look throughout. Rooms are all dark polished floors and 1920s inspired custom furniture with a cool artistic vibe in each and the offer of in-room dining means you can eat in after a busy day out.

Products or Services HOTEL FACILITIES: • Business center

Mr. Nigel Allmond - CEO Lord Tim Bell - Chairman Background Allmond Bell have extensive experience advising at the highest levels in international trade, business and government. Ideally positioned to advise on inward and outward business opportunities between SE Asia and UK. Products or Services Consultancy Services: • International Trade & Business • Management • Media Negotiation • Global Barter

Anantara Riverside Bangkok Resort 257/1-3, Charoennakorn Road, Thonburi, Bangkok 10600 Tel: +66 (0) 2476 0022 Fax: +66 (0) 2476 1120 Email: bangkokriverside@anantara.com Website: bangkok-riverside.anantara.com Chamber Representatives

Mr. Mark O’Sullivan - General Manager Mr. Supachai Punja-apisith - Cluster Director of Sales & Marketing Background At Anantara Riverside Bangkok Resort, Anantara’s ancient Sanskrit meaning, “without end”, is captured by the flow of timeless Chao Phraya River life, edging a spacious 11 acres of exotic grounds. Impressive leisure and business facilities, 11 dining options and inspirational local experiences ensure that no two days are the same.

While close proximity to some of the capital’s most famous cosmopolitan and cultural attractions, provides journeys of infinite discovery.

Choose from 376 rooms and suites designed in exquisite Thai style with scenic river or lush garden views - all featuring a Handy smartphone. Watch river life unfold from the pool and swim-up bar. Energies with gym, tennis and Thai boxing sessions. Revitalize with exclusive spa and wellness experiences.

Special functions and weddings take place in elegantly appointed indoor venues and scenic riverside spaces.

Business travelers balance work with pleasure, courtesy of stylish meeting rooms and onsite venues.

11 dining options include some of the finest riverside establishments.

Delight in a deli, bakery and chocoholic café. Sip refreshments at the swim-up pool bar, on the pier at sunset and in colonial bar comfort. Indulge in theatrical teppanyaki at our Japanese steakhouse. Enjoy exotic Pacific Rim flavors with vibrant live music. Savour

authentic Italian traditions in a Tuscan villa setting. Feast on international buffets, entertained by a Thai cultural show, framed by the glittering River of Kings. Board a lovingly restored antique rice barge for a gourmet river voyage, cruising past iconic regal landmarks.

Celebrate romance over tailored private dining with a personal chef and butler, in riverside intimacy.

Aulan Capital LLP Brookwood, Church Street Weymouth, DT3 5QB Tel: +66 (0) 8 6122 8158 Email: leefrancis.thailand@yahoo.com Website: aritha.online

The luxurious lifestyle choice showcases the resort’s riverside charms to the full, and seems a world away from Bangkok’s bustling heart.

Yet a complimentary shuttle boat service connects guests to the capital’s extensive sky train network, giving daily exploration a convenient appeal.

Chamber Representatives

Products or Services • Hotel/Hospitality • Event/Catering • Meeting • Food & Beverage • Wellness & Spa

Background Aulan Capital is the UK marketing branch of Earthworks (Thailand) Co Ltd which manufactures 100% Natural cleaning products. The Brand made and promoted is ARITHA. The UK website is Aritha.co.uk, all products are showcased in our website.

Annabel’s Early Years Annabel’s Early Years International Kindergarten 19 Soi Ekamai 10, Sukhumvit 63 Road, Klongton Nua, Wattana Bangkok 10110 Tel: +66 (0) 2391 8181 Email: annabels@annabels.ac.th Website: www.annabels.ac.th

Mr. Lee Francis - Partner

Products or Services Our brand is Aritha. We manufacture in Thailand Natural cleaning products which really work and yet kind to the environment.

Chamber Representatives

Barclays Private Bank Barclays, Level 15, 1 Churchill Place, London E14 5HP Tel: +44 (0) 20 3555 8865 Email: martin.xa.hill@barclays.com Website: www.privatebank.barclays.com

Mrs. Annabel Hamill-Stewart - Founder

Chamber Representatives

Background Annabel’s Early Years has been providing a quality nurturing safe learning environment for children aged 18 months to 6 years since 2000. Our philosophy of learning revolves around giving children the freedom to discover their world through play and creativity.

We are among the kindergarten’s of choice for expatriates in Bangkok.

Mr. Martin Hill - Director - Asia Background Please visit https://privatebank. barclays.com/

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Chamber Representatives Berkeley Group – Bangkok 2/Floor, The St Regis Bangkok, 159 Rajadamri Road , Bangkok 10330 Tel: +66 (0) 2207 7890 Email: BerkeleyBangkok@ berkeleygroup.co.uk Website: www.berkeleygroup.co.uk Chamber Representatives

Mr. Chris Frame - Head of South East Asia, Regional Business Development Ms. Alexandra Chan - Head of Thailand Business Operations Background The Berkeley Group is a business built on 40 years of excellence. We build beautiful, successful places, blending homes, parks and public realm with great facilities to create fantastic communities where people love to live. We work together with trusted partners to tackle the shortage of good quality homes. And we make a lasting contribution to the landscape and to the communities we help create. We have built 19,000 homes in the last five years, across London, Birmingham and the South of England.

Products or Services We are devoted to the ideals of creating new homes, mixed-use and commercial developments of unrivalled quality, in London Birmingham, and the South of England’s most desirable locations, always underpinned by concepts of sustainability, community and regeneration.

British Study Centres 553 Finchley Road, London, NW3 7BH Tel: +66 (0) 98 258 7098 Email: suchaporn.to-nuan@ british-study.com Website: www.british-study.com

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Ms. Suchaporn To-Nuan - Country Manager (Thailand) Products or Services • English Language Teaching for Adults & Juniors in 8 schools in the UK & Ireland and in 13 Junior UK & Ireland summer centres – all British Council accredited programmes • Teacher Training in the UK and overseas. Cambridge qualifications and bespoke courses • International Foundation Year programme in London with NCUK • Online English Language Learning • Corporate English Language Training in-company

Products or Services School - Short Courses, Intensive Courses, Entrepreneurship Management, Diploma Programme Glaze - Bakery & Pastry Shop Flavours - Casual Dining Restaurant Garnish - Full Service Restaurant The Bar

Dusit International Dusit Thani Building 946 Rama IV Road, Bangkok 10500 Tel: +66 (0) 2200 9999 Fax: +66 (0) 2636 3547 Website: www.dusit.com Chamber Representatives

CULINEUR, School of Culinary Arts and Entrepreneurship 622, Emporium Tower, 7/9 Floor, Sukhumvit Road, Khlong Tan Khlong Toei, Bangkok 10110 Tel: +66 (0) 2090 2808 Email: info@culineur.net Website: https://www.culineur.net/ Chamber Representatives

Mr. Antony Osborne - Managing Director Background Established in 2018, Culineur’s vision is to become a distinguished Culinary School in Asia, known for training exemplary culinary specialists and entrepreneurs who lead the way to the kitchen of tomorrow. Groomed to become chefs, leaders and quality orientated entrepreneurs with an innate understanding of the industry, its trends and its future needs, our graduates will possess the necessary knowledge, competencies and mindsets to succeed.

Mr. Chanin Donavanik - Vice Chairman and Chairman of the Executive Committee Ms. Suphajee Suthumpun - Group Chief Executive Officer Background Founded in 1948 by Honorary Chairperson Thanpuying Chanut Piyaoui, whose first hotel was the Princess on Bangkok’s Charoenkrung Road, Dusit International is synonymous with Thai-inspired, gracious hospitality delivered with genuine care, warmth and respect.

Today our company is a leader in hotel management, franchising and hospitality education, with a unique international portfolio of distinctive hotels and resorts operating under four brands: Dusit Thani, dusitD2, Dusit Princess and Dusit Devarana. ASAI Hotels, an affordable lifestyle brand aimed at millennial-minded travellers, is set to open its first property in 2019.

Our company also operates the signature Devarana Spa, Namm Spa, and has a fast-growing Hospitality Education Division. The latter,

established in 1993, comprises Dusit Thani College, which offers vocational and postgraduate hospitality degrees at campuses in Bangkok and Pattaya; Le Cordon Bleu Dusit Culinary School; and the pioneering Dusit Hospitality Management College, which will be fully integrated with dusitD2 The Fort, Manila, Philippines.

Recently, we diversified our lines of business and entered the sharing economy with an investment in Favstay, a Thai hospitality startup offering condos and villas for rent in Thailand’s top destinations. We also successfully entered the food business with an investment in NR Instant Produce, a well-known producer and exporter of ready to cook, ready meals, seasoning powders, dipping sauces, drinks and juices; and expanded into the high-end vacation rental market through the full acquisition of Elite Havens, the leading provider of highend vacation rentals in Asia.

For more information, please visit www. dusit.com.

Products or Services Hospitality, Hospitality Education and Spa EHC Limited 281/1 Poor House 1, Tambon Nam Bo Luang, San Pa Tong, Chiang Mai Chiangmai 50120 Tel: +66 85 705 2740 Chamber Representatives Mr. Richard Prouse - Director Background We have specialised in Health Insurance for Expats for the last 12 years.

We are independent Brokers for many company’s such as, HCI, Regency for Expats, Cigna, ACS, William Russell, Pacific Cross, Bupa, to name a few.

And have Clients all over Thailand but also oversea in Mexico, India, Malta, Crete, and Spain.

Eland Cables Ltd. 53-79 Highgate Road London, NW5 1Tl Tel: +44 (0) 20 7241 8740 Email: CBlos@elandcables.com Website: www.elandcables.com Chamber Representatives

Claudia Blos - International Sales Manager Background Eland Cables is a UK-based supplier of cables and cable accessories supporting projects across industries including rail, mining, oil & gas, construction and infrastructure.

Our portfolio includes a wide range of power, data and control cables manufactured to British, European and international standards, and we have a successful track record of delivering cable solutions to over 130 countries.

Products or Services Cables and accessories

Elite Performance Academy 2/51 Thosapol Land Building 4 11th Floor Soi BangNa Trat 25 Bang Na, Bangkok 10260 Tel: +66 (0)98 967 7017 Email: info@epa-academy.com Website: www.epa-academy.com Chamber Representatives

Mr. Kevin Tarrant - Managing Director Background Elite Performance Academy (EPA) is a Bangkok based organisation specialising in Sports Education for students and teachers at International Schools. We are part of a not-for-

profit foundation that specialise in creating both sporting and educational opportunities for students We want to develop a love for sport in every child and aim to achieve this by providing high quality, entertaining classes, courses and programs to children aged 2-18, teaching them in an exciting & engaging way. We work with schools ensuring that every child develops to their full potential and offer a genuine pathway for budding golfers, athletes, footballers and gymnasts to move into higher education or professional sport.

In the last 5 years our organisation has placed students into American Universities on a range of scholarships, including a number of students on full scholarships.

Our goal is to help students develop confidence not only in sport but in all aspects of their lives; through the value of participation and the growing self-belief and self-esteem from both personal and team based achievements. We work with schools to ensure that every single student develops their full potential.

We have extensive experience in organising and running events and camps. Our team has experience of running professional sporting events with over 8,500 people attending, amateur sports competitions with over 1000 participants and high profile football camps for Thai Premier League clubs and their academies.

We run camps, clubs and academies for some of the largest school groups in Asia as well as delivering fully internationally recognised qualifications and continuing professional development courses for international school teachers from around the world.

Products or Services • After School Clubs • Weekend Activities • School Holiday Camps • Nursery and Pre-School Sports Programmes • School Sports Programmes

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• Full assessment/attainment targets for all children • Professional development for teachers and staff • Increased activity levels for all pupils • Effective management and monitoring of students • Health Weeks • Inter-School and Intra-School competitions FEIC (Thailand) Limited 1 Empire Tower 2, 14th Foor, Unit 1403, South Sathorn Road Bangkok 10120 Tel: +66 (0) 2 670 3902/3 Fax: +66 (0) 2 670 3904 Email: feic@feic-asia.com Website: www.feic-asia.com Chamber Representatives Mr. Roger Ogden - Managing Director Mr. Ben Brett - Manager Background FEIC are an established, specialist Insurance and Reinsurance Broker, with a focus on the Aviation and Aviation related sector.

Products or Services Insurance and Reinsurance

Felix River Kwai Resort Kanchanaburi 9/1 Moo 3, Thamakham Amphur Muang Kanchanaburi 71000 Tel: +66 (0) 34 551 000-23 Fax: +66 (0) 34 551 033 Email: info@felixriverkwai.co.th Website: www.felixriverkwai.co.th Chamber Representatives

Ms. Pimpatai Techachukiat - General Manager

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Ms. Anchalee Kaewsakdanurak Director Of Sale Background Felix River Kwai Resort Kanchanaburi The resort is approximately 2 hours and 30 minute or 130 km. from Bangkok.

The located just 10 minute walk from resort to the famous Bridge over the River Kwai.

Felix has comfortable accommodation comprising of 255 rooms and suites with river and garden view, settling in low-rise 3 stories of 20 villas, designed in a contemporary retro architecture with Thai influences, offering the ultimate retreat and business leisure.

All rooms and suite are exceedingly spacious and featured large balconies of which some are overlooking the River Kwai and surrounded by lush tropical 53 acres gardens, a host of recreational activities including 2 Swimming Pools, a Spa, Fitness Centre, Tennis Courts, bicycles for the use of Guests and a wide range of Team Building Activities and Excursion options.

Meetings, corporate retreats, special catering requirements, and more can be arranged whether it is for business, leisure or other special occasions, including weddings, which can be arranged in one of indoor venues, 11 meeting rooms and convention hall.

The capacity is from 30 up to 800 guests seating. Felix has prided itself with experiences of serving royal gala and high profile catering and special ministerial events.

Products or Services 2 Swimming pool, 7 Outlet of Restaurant & Bars, Room Service 24 hrs., The Spa, Tennis Court, Fitness & Gym, Bicycle, Sauna, Rafting, Cooking Class, fruits carving, library, biking, jogging, cultural programs, games, baby day-care service, children’s activity, transportation, valet parking, ATM service, foreign exchange, tour excursions, canoeing, tracking, golfing and fine wine shop

FiddAsia Advisory Ltd. GP House Building #572, 4th Floor Unit 1403, Ladprao Road Soi 112 Phlabphla, Wangthonglang Bangkok 10310 Tel: +66 (0) 8 1841 6059 Email: proussel@fiddasia.com Website: www.fiddasia.com Chamber Representatives

Mr. Paul Roussel - Founder, Managing Director Background FiddAsia Advisory is a consulting company in private management offering services to Expatriates of all nationality in Thailand and the South East Asia region through a network of independent consultant. Consulting services range from local and regional investment in properties, established companies and start-ups,B2B, sustainable economy like plantations and “à la carte” solution…

FiddAsia Advisory is also having a partnership with a leading consulting company with over 20 years of experience in private management for French people living abroad. The company is offering services such as asset management, tax follow-ups and solutions for the French residents and non-residents. The company has an independent network of asset management consultant located in France and in more than 40 countries.

Asia Plantation Capital; is a leading operator of sustainably managed forestry and agricultural plantations, from project evaluation through to plantation management and forestry product distribution. APC believe that contributing positively to society and the environment is as important as securing profit for shareholders and investors.

APC has also developped Fragrance du Bois, a luxury boutique perfume house that creates exclusive bespoke Oudbased fragrances for the international market. www.asiaplantationcapital.com

Incomlend is a unique international online invoice exchange platform connecting SMEs and private funders on a global level for the repurchase of export trade receivables.

Incomlend allows exporting SMEs to benefit from an alternative and rapidly adaptable source of funding according to their needs. At the same time, Incomlend offers new opportunities to different investors seeking to get superior return on their short-term liquidities as compared to existing options.

Either you are a business seeking fast funds advance against your export receivables, or an investor looking to optimize short term yield on your liquid cash, Incomlend can serve your interests.

Products or Services FiddAsia is the result of field experience over 25 years in expatriation, traveling around the globe mainly in Asia and the observation of the overall development needs of all expatriates regardless of their country of origin. Today expatriate communities became sedentary mainly through professional opportunities but also personal matters and thus wish to participate more and benefit from the economic development of their country of adoption that often offers better prospects.

General Outsourcing Co., Ltd. 161/1 8th Floor, SG Tower Rajdamri Road, Lumpini Pathumwan, Bangkok 10330 Tel: +66 (0) 2651-9575 Fax: +66 (0) 2651-8854 Email: salisa.r@generaloutsourcing.co.th Website: www.generaloutsourcing.co.th Chamber Representatives

Ms. Sauwaros Boonbanchachoke Chief Executive Officer

Background general outsourcing Company Limited, go, was founded in 2005 with a registered capital of 50 million baht(Paid up capital). The major objective is to offer consultation and services in payroll processing, HR & Benefit Administration, Employee Welfare as well as web-based employee self-service.

Products or Services • Payroll Outsourcing & Related Compliance Works • Web-based Employee Self Services • Time Attendance Management Services • HR/Benefit Administration Services • Employee Welfare Loans • Information Security Advisory Service

Hioffer 912B, Tianchuangkeji Tower, Caihefang Road, Haidian District, Beijing Tel: +66 944149745 Email: kamonwanpiya641@gmail.com Website: www.hioffer.com/landing?f=9; www.waijiaoyi.com Chamber Representatives

Mr. Zheng Jinli - Founder and CEO Ms. Naravadee Piyawongvisal Business Development Manager Background Your Best Resource For Online ESL Jobs Who We Are Hioffer/Waijiaoyi is an internet-based international talent provider. It has the broadest source of ESL latest jobs and databased of legitimate Chinese companies available worldwide.

Being one of the most streamlined job application system, Hioffer brags its exemplary services such as free registration, utmost teachers assistance, efficient hiring process, unlimited online job opportunities, and more. From Conversation schools, training centers and institutions for

primary to tertiary levels, Hioffer/ Waijiaoyi is your best sources for Online ESL teaching jobs.

Our mission is to promote education fair, balance education resources Dedicated to “delivering quality education with technology”.

Today, Hioffer/Waijiaoyi we have 700 full-time foreign teachers. We have the same goal, just to “Deliver Advanced Education Resources to Rural Areas”.

We covered more than 700 institutions from 16 provinces and 187 cities. It is a brand new model for foreign teachers teaching online.

Hioffer/Waijiaoyi is looking for native English Teachers to teach groups of 8-30 students of 5-16 year-olds.

Hioffer/Waijiaoyi provide all teaching materials.Classes are 25 or 50 minutes long and classes take place b/w 1 PM-6 PM weekends. After a teacher has taught 500 hours they get a 1 an hour increase.

VDO How to register: https://youtu.be/8a71nxTbcOk Hioffer Register here: www.hioffer. com/landing?f=9 Facebook Page: https://www.facebook. com

Hotel Muse Bangkok 55/555, Soi Langsuan Road, Lumpini, Pathumwan Bangkok 10330 Tel: +66 2630-4000 Fax: +66 2630-4002 Email: H7174@accor.com Website: www.hotelmusebangkok.com Chamber Representatives

Mr. Jean-Louis Barc - General Manager Ms. Nawarat Takonsub - Director of Business Development

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Background Rising high above one of the city’s most desired residential districts, Hotel Muse brings to Bangkok a heretofore unknown hedonistic experience: a hotel dedicated to the golden age of travel and the most opulent of art and design. Hotel Muse likewise dedicates itself no less to the art of pure pleasure, for every conceptual element reflects a theme of fanciful indulgence and it is here that both hotel and long-stay guests alike enjoy unrivalled facilities and amenities.

Products or Services 174 rooms and suites exude an interplay of classic European signatures juxtaposed against ornate Asian motifs. The naming of Hotel Muse’s six room categories was inspired by Buddhist cosmology where higher Dhevas are supernatural beings who lead blissful lives forever immersed in perpetual pleasures.

• Jatu Deluxe (39m2) • Dowadueng Corner Deluxe (39m2) • Yama Executive (39m2) • Dusid Duplex Suite (76m2) • Nimman Suite (84m2 -111m2) • Paranim Penthouse (216m2) All rooms feature in-room bars, dedicated work area, flat-screen televisions with 65-channel Internet Protocol Television (IPTV), wired and wireless Internet access, iPod docking stations, and premium coffee and tea-making facilities.

and Servicing, and and will leave your property as clean or better than when they arrived.

IC Curtains 70/171 Soi 112 Huana Tuptai Road, HuaHin, Prachuap Khiri Khan 77110 Tel: +66 (0) 93 629 4400 Email: info@ICCurtains.com Website: www.ICCurtains.com Chamber Representatives

Mr. John Micchia - Owner Background IC CURTAINS is now in Hua Hin after 17 years in Phuket, owner John aka “Lucky” brings over 45 years industry experience to the business, and really understands what is expected in the customer service process - and this is where IC curtains really excels.

Along with our sister companies Just Sofas and Lucky Awnings we provide a wide range of complementary and interrelated products in a ‘one stop shop’ experience, simplifying and minimising the time and stress involved with multiple suppliers.

As a family run business, you can be assured that our customers always come first, and we pride ourselves in giving friendly honest service with no high pressure selling.

We only sell high quality products and are approved Resellers for these leading brands such as VC, PASAYA, ACACIA, SUNBRELLA, GOLD HOUSE, NITAS, SOMFY and more, as we know can depend on both the Products and their Guarantees.

We absolutely Guarantee our worksmanship, and to back this up we offer a 12 Months After Sales Guarantee in which we will come back to fix problems caused by normal wear and tear free of charge for 12 months after the sale.

Our Team has been with us for many years and includes specialists in Measuring, Cutting, Sewing, Installation

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For an obligation free quotation and advice you can trust please call Lucky on 093 629 4400 or 087-276-0529 to make an appointment.

Inventory Prime Co., Ltd. 1 Empire Tower, Tower 2, 23rd Floor, Room 2305 South Sathorn Road Yannawa, Sathorn, Bangkok 10120 Tel: +66 (0) 2182 8334 Fax: +66 (0) 2182 8335 Email: nutchanart@inventoryprime.com Website: www.inventoryprime.com Chamber Representatives

Ms. Nutchanart Thapan Maejima Operations Manager Background • Created to provide sourcing and distribution solutions to retail partners • Focusing on private label, exclusive products, CPC product lines, import lines in support of trading needs • InventoryPrime can offer more i.e. Brand Development and Management to enhance the value and success of the products we are sourcing Brand Development Process With OMG’s support, we create a complete brand development and management process for Retail Partners Private Labels, House Brands/ Exclusive, Imports LOGISTIC SUPPORT • Area for Unloading • Area for Checking • Area for Labelling • Area for reassembly and loading trucks

• We deal with customs and clearance • Our warehouse to yours • Deliver door to door • We do FDA clearance • We can do air as well as sea freight Partners in the US: Any imported item from US, including those exclusive to other retailers and FMCG Dry Groceries.

• Chilled • Frozen • Beef Partners in South Africa: La Vierge Wine Estate, Tamasa Wines (collection of 12 wine estates), Zonnebloem Wine Estate, FMCG Dry Groceries, Fruit and Vegetables, Beef and Meat Products Partners in Australia: FMCG Dry Groceries, Frozen & Chilled Groceries, UHT Milkadamia (Macadamia Milk – Next Trend), HBA, eg Jindilli Range of Health and Beauty and Baby Foods Partners in England & Scotland: FMCG Dry, Frozen & Chilled Groceries, Scottish Products especially Salmon, British Beef and Lamb China to the rest of the world: Bringing Leading Chinese Brands to Retail Partners across the Globe

The owner and founder John Micchia aka Lucky has over 45 years of industry experience, his Daughter Nichole has a background in Interior Design and his Son Shayne in IT & Business, so you can rest assured you are in the hands of Experienced Professionals with ISLAND CURTAINS. ISLAND CURTAINS only sell high quality products and are approved Resellers for these leading brands such as VC, PASAYA, ACACIA, SUNBRELLA, GOLD HOUSE, NITAS, SOMFY and more, as we know can depend on both the Products and their Guarantees.

We also absolutely Guarantee our worksmanship, and to back this up we offer the Island Curtains Service Guarantee in which we will come back to fix problems caused by normal wear and tear free of charge for 12 months after the sale..

Our Team of trained technicians has been with us for many years and includes specialists in Measuring, Cutting, Sewing, Installation and Servicing, and and will leave your property as clean or better than when they arrived.

For an obligation free quotation and advice you can trust please contact ISLAND CURTAINS to make an appointment.

Island Curtains 63/8 Moo.1, Paklok-Muang Mai Road T. Paklok, A. Thalang Phuket 83110 Tel: +66 76 390 515 Email: info@islandcurtains.com Website: www.islandcurtains.com

Products or Services Awnings - Blinds - Carpets - Cushions Wallpaper - Unbrellas - ReUpholstery

Chamber Representatives Mr. Shayne Micchia - Business Development Manager Background ISLAND CURTAINS has been operating in Phuket for 17 years and has built a solid reputation based on Quality Products and Services and our famous 100% Customer Satisfaction Guarantee.

Klik2learn Tontine, 20 Trongate, Glasgow, G1 5NA Tel: +44 (0)141 4657616 Email: info@klik2learn.com Website: www.klik2learn.com

Chamber Representatives

Mrs. Rosy Banwait - Business Development Manager Mrs. Ann Attridge - CEO Background Klik2learn is an educational technology company developing learning for a new generation.

We specialise in English language learning and work with awarding bodies such as City & Guilds and the Scottish Qualifications Authority to develop unique, digital courses that lead directly to accredited qualifications.

We’ve created learning for a new generation.

Products or Services • Journey 2 English (J2E) • USP’s • Continued Professional Development Certification • CPD* • The ‘English Skills Test’ can be sold separately or as a package with J2E • Technical Specification for Journey2English and English Skills Test Video links – Journey 2 English – Product 1 – English online course An introduction - https:// www.youtube.com/ watch?v=EoFrQUDPpAQ&t=36s Overview of the course - https://www. youtube.com/watch?v=B3tx3zp3_m8 A closer look - https://www.youtube. com/watch?v=ZFeWK579dA4&t=35s Video link – Skills Test – Product 2 – test before and after ‘Journey 2 English’ if required.

English Skills Test - An Overview - https://www.youtube.com/ watch?v=rXgwR-wO_jo&t=4s Free Taster – click link and click free taster - www.klik2learn.com/ Who buys our product

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Our Business Model and clients Hong Kong - secondary schools, using journey 2 English embedded into their curriculum to add value and support.

Land and Houses Fund Management Company Limited 11 Q.House Sathon Building 14th Fl., South Sathon Rd., Thungmahamek, Sathon, Bangkok 10120 Tel: +66 2 286 3484 Fax: +66 2 286 3585 Email: lhfund@lhfund.co.th;

marketing@lhfund.co.th Website: www.lhfund.co.th

of LH FUND to LHFG on 1 March 2016.

Currently, LHFUND’s registered capital is fully paid up of THB300 million and was granted various business license.

The company has started offering Mutual Fund and Private Fund services since 2011, Provident Fund since 2012 and REITs since 2014 respectively. As of September 2018, LHFUND’s Asset under management was THB67.70 billion.

Products or Services Mutual Funds, Private Funds, Provident Funds, Property Funds, Real Estate Investment Trusts.

Chamber Representatives

Mr. Monrat Phadungsit - President Ms. Naree Pruksayaphai - Executive Vice President, Investment Group Background Land and Houses Fund Management Company Limited (LH FUND) is a fund management company under LH Financial Group Public Company Limited (LHFG). Our vision and mission are to extend the group’s line of business to cover a diversified range of services as well as to provide investment alternatives for investors through mutual funds, private funds, and provident funds. LH Fund aims to maintain professional standards for operations, the principles of good corporate governance by focusing on operating for the utmost benefit of clients under the duty of loyalty and the duty of care.

Historical Background: On 23 November 2010, Land and Houses Bank Public Company Limited (LHBANK) acquired United Asset Management Company Limited and changed the name to Land and Houses Fund Management Company Limited (LH FUND). Following the restructuring within the financial business group, LHBANK sold 99.99%

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London Corporate Training 3 Shortlands London, W6 8DA Tel: +44 (0) 203 609 8690 Fax: +44 (0) 203 609 8691 Email: info@lct.co.uk Website: www.lct.co.uk Chamber Representatives

Mr. Ian Mann - Executive Chairman Mr. Praveen Mathews - Business Development Manager Background MANAGEMENT TRAINING with LONDON CORPORATE TRAINING London Corporate Training, frequently known as LCT, has three divisions.

LCT’s OVERSEAS Division Sends expert and highly experienced Consultants and Trainers to Thailand and to many countries around the world. We can send them to provide Management Training for international corporations or for small enterprises.

LCT’s SPECIAL COURSES Division Works with clients to prepare

customised and tailor-made training in any area of Management - designed to suit their needs 100%.

LCT’s LONDON Division Has, for twenty-five years, provided quality Management Training with over 100 different, short (normally 1-3 weeks) courses held in London and repeated several times a year.

Company Directors, Senior and Middle Managers (and even university graduates in their first job) from leading international banks and financial institutions, government departments and agencies, majors in the oil/gas, telecoms and manufacturing industries come to London from more than a hundred countries. This is a great opportunity to network with people from different cultures and countries perhaps with similar problems and different ways of approaching them.

Highly educative and most interesting.

Here is a quick LINK to the 2019 Management Training Programme that will give you the complete range of LCT’s courses. This will show you WHO should attend, what are the LEARNING OBJECTIVES, and the CONTENT of the course. https://www.lct.co.uk/uploads/ documents/2019_training_ programme.pdf Standard courses in London and overseas are run in English. For groups of non-English-speaking delegates training can be in other languages as needed, as also for any tailor-made courses in London. All ‘Standard’ London courses of two weeks or longer include a one-day guided tour of London. For Special Courses any arrangements can be made to suit the needs of the group. This can mean visits to government departments, appropriate business connections, trade fairs and exhibitions, and can include cultural tours and other activities.

Motion Picture Licensing Company (Asia) Ltd. Unit 11D, Eton Building, 288 Des Voeux Road Central Sheung Wan, Hong Kong Tel: +852 35965857 Fax: +852 39967574 Email: FRittman@mplc.com Website: www.mplc.com.hk/ Chamber Representatives

all year round, as often as you wish without any usage reporting or other record keeping • Select any titles from more than 1,000 Hollywood and independent film and television producers • Pay one annual fee based on the circumstances of your operations For more information contact MPLC Asia’s President, Frank Rittman, by telephone at +852 3596-5857, or by email to FRittman@mplc.com, or by visiting www.mplc.com.hk Products or Services Film and TV Public Performance Licensing

Mr. Frank Rittman - President and Managing Director Background MPLC started operations in the United States in 1986 to facilitate the public performance of video cassettes. The company has since expanded to become the largest non-theatrical licensing company in the world, operating in 34 markets and representing more than 1,000 film and television producers, including the major Hollywood studios. MPLC opened its Asia headquarters in Hong Kong in 2018.

MOG Industry Training Co.,Ltd. 98 Moo 11 T. Thungsukhla A. Sriracha, Chonburi 20230 Tel: +66 33-006158 Email: paul@mogit.org Website: www.mogit.org

Home entertainment DVDs, downloads, internet streams, and TV programs are intended for private, domestic use only (as per the warning that appears before the film or on its packaging). Whether in a hotel lobby, on a coach, in a waiting room, or anywhere outside of one’s home, viewing such products constitutes a “public performance” under sections 15 and 28 of the Thai Copyright Act B.E. 2537. Such screenings are illegal unless properly licensed.

Mr. Paul L. Angus - Operations and Training Manager

The Motion Picture Licensing Company’s Umbrella License is an administratively convenient, costeffective compliance solution that enables companies to:

The company has created a training system in conjunction with the Technical Petroleum Training Institute (TPTI) that focuses on client satisfaction. After many years in operational management roles in industry the principals of the Company understand that one of the biggest headaches from any company is to

• Use your own legally obtained DVDs, downloads, streams, or television programming on an unlimited basis,

Chamber Representatives

Background MOG Industry Training (MOGIT) is a Thai registered company specializing in HSE training to the onshore & offshore oil and gas industry,construction, maritime and manufacturing sectors.

Our course list includes over 100 popular HSE courses. We also provide a range of client focused services, including bespoke training.

find a training provider that can meet a company’s standards and provide service at short notice at any location.

To this end, the company has an abiding philosophy to “take away the client’s training problems, provide professional instruction, ensure value for money and provide training at short notice”. To meet this philosophy, the Company puts together packages for clients in Thailand and across Asia including flights, transport, hotel accommodation in the resort town of Pattaya, Training and return to point of departure.

Our Single Goal is to: “Remain Thailand’s premier standards focused training provider and to be the most reliable and complete “one stop service” for training.

We are capable of providing almost any training course a client may request through in house resources, wider group support or international alliances”.

Products or Services • Training & Consultancy service to: • Offshore Industry • Onshore petrochemical industry • Mining industry • Crane, Forklift, Scaffolding • Rigging & Slinging • And other safety courses Our Approved Standards: • OPITO Offshore Petroleum Industry Training Organization (UK) • TPTI Technical Petroleum Training Institute (Thailand) • Dept. of Labour Protection and Welfare

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Natipatana Co., Ltd. 4-5th Floors CNW Office 827/1 Ekmai-Rimindra Road, Khlong Chan, Bang Kapi, Bangkok 10240 Tel: +66 (0) 2935 9779 Fax: +66 (0) 2935 9788 Email: law@natipatana.com, nattaphol@natipatana.com Website: www.natipatana.com Chamber Representatives

Mr. Nattaphol Chinawong - Partner/ Co-Managing Director Background Natipatana Law Office is a full-service law firm based in Bangkok, Thailand, specialised in litigation and dispute resolution. The firm was established in 1982 and has been operated for more than 36 years. Natipatana Law Office is on the list of English Speaking Lawyers of the British Embassy, Bangkok and has advised the British Embassy on certain legal matters concerning British citizens in Thailand. The firm has been recently ranked by AsiaLaw Profile 2019 as Notable Law Firm on Dispute Resolution.

The history of the Firm can be traced back in 1982 when Mr. Nuttawut Chinawong, a law graduate (with Second-Class Honors) of Thammasat University founded the firm with his friends. The firm is currently co-headed by his son, Mr. Nattaphol Chinawong, a First-Class Honors graduate of Chulalongkorn University and of the University College London (First-Class Honors) on the Chevening Scholarship, sponsored by the UK Government.

The collaborative family relationship is at heart of the firm. Natipatana Law Office has now retained 15 qualified and experienced attorneys including supporting legal teams. The firm is authorised by the Lawyers Council of Thailand and has made association with the Chartered Institute of Arbitrators where Mr. Nattaphol serves in its Committee Board of Thailand.

With over 1,500 cases being handled by the firm throughout the past 36

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years, Natipatana’s clients range from multinational corporations, Forbes-500 listed companies, public companies, financial institutions, international banks and funds, offshore companies, oversea trusts, trading companies, airlines, liners, international schools, foreign government, charitable organisations to former ministers and public figures. The firm’s recent case highlights can be found in its website.

Products or Services Natipatana Law Office’s reputation is built on the wide range of experiences and expertise in litigation and dispute resolution. The firm also provides business legal advisory services and has handled various types of cases, ranging from corporate, commercial, civil, criminal, administrative, labour, IP, insolvency, to international law and human rights matters. The firm has affiliated partners in major countries across the globe including the US, UK, Germany, China, India, Singapore and beyond.

Vision The firm’s philosophy is to provide quality legal services to clients with fighting spirit and time and cost efficiency. It is the commitment of the firm to serve our clients with tailormade services, taking into account of each of our clients’ circumstances and needs. The firm is keen on every legal submission as it commits to the legal development. Some of the firm’s previous Supreme Court cases has been quoted in legal commentaries of prominent academics. The firm strictly adheres to professional ethics and rules of confidentiality as we put our clients’ interest as top priority.

Natural Bev Co., Ltd. 111 Jarus Muang Road, Rong Muang, Patthumwan, Bangkok 10330 Tel: +66 (0) 2255 6345 Email: Vatcharapong@natural-bev.com Website: www.p80naturalessence.com

Chamber Representatives Mr. Vatcharapong Duangthai International Sales Manager Ms. Supansa Rojkitpanyakul International Sales Executive Background PM GROUP is one of the top, privatelyheld. Thai conglomerates with interests in investment, shipping, oil & gas, plastics, property, golf courses, entertainment, education, investments and consumer products such as Nescafe, Pizza Hut, Krispy Kream and P80 under the leadership of Chairman Mr. Prayudh Mahagitsiri.

The Pm Group, through an exclusive agreement with Chiangmai University, has acquired the exclusive sole right of the patent manufacturing technology to produce, market and distribute P80 Natural Essence worldwide.

Products or Services • Natural Essence 260 ml • Natural Essence 100 ml • Nutri Drink 50 ml

Pacific Cross Health Insurance PCL 152 Chartered Square Building 21st Floor, Room21-01 North Sathorn Road, Silom Bnagrak, Bangkok 10500 Tel: +66 (0) 2401 9189 Fax: +66 (0) 2401 9187 Email: contactus@th.pacificcrosshealth.com Website: www.pacificcrooshealth.com Chamber Representatives

Mr. Tom Thomson - Chief Executive Officer Mr. Jamie Connel - Manager of Client Relationship Background The company was formed as a health insurer in Thailand in 1975 and insures both Thai nationals and Expats residing in Thailand.

Our company employs medical specialists in the form of nurses physiotherapists and has a resident us trained medical practitioner and insures more than 30,000 lives.

government bodies who share our passion for building lasting legacies, which leave the world in a better place than we found it, for generations to come.

We are a member of the Pacific Cross Group of Companies with operations in the Philippines, Vietnam, Hong Kong, Thailand and Indonesia. Our group since 1970, a specialist health insurer continues to explore opportunities within the Asean Region.

Our mission is to seamlessly deliver diverse and highly-complex projects on behalf of our clients, which create positive social change, enrich the lives of individuals and communities around the world and generate long-term profits for investors

Products or Services Health, Personal Accident and Travel (Inbound and Outbound) Insurance products.

Our promise is to provide full turn-key business solutions that simplify the complex world of investment for our clients. Adding value and expertise at every stage, to deliver meticulously planned and exceptionally executed projects, end-to-end, by one trusted entity.

Shamal Group Limited Al Sila Tower 21st Floor Abu Dhabi Global market Square Abu Dhabi P.O. Box 51297 Tel: +971 (0) 2 501 3700 Email: iwan.lloyd@shamalae.com Website: www.shamalae.com Chamber Representatives

Mr. Iwan Lloyd - Head of Education Background Shamal Group Limited (Shamal) is a high-end business solutions provider working on behalf of investors to ideate, plan, launch and operate profitgenerating businesses in the Middle East and across the world. Shamal was established in 2017 by CEO, Lee Simmonds and is headquartered in Abu Dhabi, United Arab Emirates.

Acting as a trusted, singular entity specialising in seamless project delivery of market-leading international schools, Shamal provides full turn-key investment opportunities that create long-term profits and lasting legacies for future generations.

Our vision is to be the global partner of choice for visionary individuals, investors, prominent families and

Our focus is to be the link between prominent investors and prestigious independent schools looking to expand internationally. To create education-based investment opportunities, specialising in the development and delivery of outstanding schooling around the world. To combine in-depth sector knowledge and proven business acumen with meticulous project planning and execution, to generate long-term profits for our partners, linked to an ethos of delivering worldclass “Education for All.”

Sisaran Group Co., Ltd. 3/21-25 Moo 11 Sukhumvit Road, Nongprue Sub-district, Banglamung District, Banglamung District Chonburi 20150 Tel: +66 (0)33 672 997 Email: info@sisaran.com Website: www.sisaran.com

Chamber Representatives

Mr. Benjamin Bean - International Sales Director Background Led by a diverse international team with over 30 years of collective Thai property experience Sisaran Group specializes in property development within Thailand’s Eastern Seaboard Region. Operations are currently centered in Bang Saray, one of Thailand’s fastest growing regions, where the company is highly regarded for delivering quality residential projects.

Serving a mixture of end users and investment focused clients seeking high yielding turn-key solutions, Sisaran Group has developed a strong foothold with the local Thai and international markets. With an everexpanding portfolio of developments, the company plays an active role in supporting and promoting the wider community through the Bang Saray Development Program (BDP) and various social initiatives.

A corporate philosophy favoring long term growth over short terms gains is the guiding principal of the organization.

Products or Services Condominiums Residential Projects Developer Managed Investment Properties

Storage Asia Co., Ltd. 51 Sukhumvit24, Khlong Tan Khlong Toei, Bangkok 10110 Tel: +66 (0) 2060 2293 Fax: +66 (0) 2060 2293 Email: info@storge-asia.co.th Website: www.i-store.co.th

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Chamber Representatives

Mr. Pakdee Anivat - CEO & Founder Background At i-Store Self-Storage, Thailand’s Premium Self-Storage Service, providing self-storages for rent.

Currently, we have a branch at Silom, which is situated just 500m away from the BTS Chong Nonsi. Additionally, we will have our newest branch at Soi Sukhumvit 24 700m away from the BTS Prompong, ready to function last June 2018.

The aspect of i-Store that will guarantee that this service is not only the typical storage warehouse is the standardized services, new and clean spaces, having the option for users to choose their preferred size of rental, a plus for flexibility. The sizes begin from Luggage (0.5 sq.m.), Locker (1 sq.m.), XS (2.25 sq.m.), S (3 sq.m.), M (4.5 sq.m.), L (6 sq.m.), XL (9 sq.m.), and Premium (18 sq.m.). Furthermore, users can choose to store their goods for both short and long periods. For further convenience, there are elevators and transport facilities, such as trolleys, to assist users when moving items around. i-Store takes safety issues of every users’ valuable items into high consideration and that’s why we have incorporated a security system that will run 24 hours, with CCTV cameras installed every floor, controlling the accessibility within the floors with the use of key cards, and smoke detectors.

Nonetheless, we are able to respond to the lifestyles of customers nowadays who want to travel conveniently; as i-Store is located in the central of the town (CBD), Silom and Sukhumvit 24 branches located close to the BTS Skytrain station will certainly be a worthy service. Other than that i-Store plan to open new facility in 2-3 locations in 2019.

Easy, Clean, Safe: The Service of i-Store Today if you are looking for a private storage area, please do not hesitate to

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consult with one of our i-Store SelfStorage staff members.

Contact: Silom branch 02-047-6998, 062-595-3393 Sukhumvit 24 branch 02-060-2293, 092-525-8293 LINE@: @i-Store Facebook: i-store self storage Website: www.i-store.co.th Email: info@storage-asia.co.th

Tedpartners Co., Ltd. 46/8 Soi Attakarnprasit, South Sathorn Road, Sathorn Bangkok 10120 Tel: +66 (0) 8 1868 5256 Email: ted.rck@hotmail.com Website: www.tedpartners.com Chamber Representatives

Mr. Ted (Vorathep) Rangchaikul - Chief Executive Officer Background Tedpartners was found with the clear purpose of creating the “breakthrough” level of success to the organization or people it has partnered with This will be delivered by Ted together with the team of best professionals in the industries who will bring in great strategic thinking, wealth of experiences, proven best practices and models/tools that can be adapted to specific needs to deliver the results.

Importantly, besides delivering breakthrough result, it is our goal that our strong partnership spirit and accountability will be missed by our client when the project is completed Value to live • Excellence in what we do and deliver • Partnership is the code of conduct among ourselves and with the client

• Inspiration from being regarded as a great partner, by our clients and among ourselves, and consistently delivering great result, is a big part of what makes us feel great everyday Our different approach • We regard the client’s brief as critically important. We require to do proper due-diligence on the brief prior to make the decision whether to accept it. We regularly found that the exercise of sharpening the brief has significantly helped the clients to crystalize their own desires and expectations and helped us deliver successful outcome much more effectively • Charge proposal primarily based on success fees Besides conducting business in management consulting, Tedpartners has also funded and supported Institute of Leadership & Management Excellence as a part its organization.

This institute was originated from the common needs of many renown, top CEOs in various lines of businesses/ industries who have strong relationship among each other. They found the opportunity to put their heads together and subsequently created a solution that they will be partners and will serve their common need - an Elite Institution that will play a vital role in training & coaching the current and especially the up-coming top executives to be equipped with high global standard Leadership & Management Capabilities in order for them to take the competitiveness of the entire business sector to the next level Objectives of Institute of Leadership & Management Excellence • Research, discover and acquire the necessary knowledge and insights that are required to make the business leaders globally competitive • Transform the business leaders Products or Services • Management Consulting • Top executive training and coaching

Resignations & Cancellations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

AJ Power Limited D8ii Limited Jina emailed again Designers Bathware (Asia) Co., Ltd. Devonshire Capital Limited DMT Asia Co., Ltd. Donasonic Automation Limited Dulwich College Yangon Euro Asian Aviation Company Limited Fenix Rail Systems Ltd. Firefly Learning Ltd G.W.H. TRADING CO., LTD. GAT International Co.,Ltd. GrabTaxi (Thailand) Co., Ltd. GSBI Company Limited Guardforce Aviation Security Company Limited Herbert Smith Freehills (Thailand) Limited Holiday Inn & Suites Rayong City Centre Industry Platform Pte. Ltd. Infobip (Thailand) Limited International SOS Services (Thailand) Limited K&Z Corporation Ltd. Linn Products Ltd. Louis T. Leonowens (Thailand) Michelin Siam Co., Ltd. Monde Nissin (Thailand) Co., Ltd Morphy Richards Omni Co., Ltd. Penta International Petainer UK Holdings Limited Phoenix Design Group Co., Ltd. Platinum Property Group Co., Ltd Portmeirion Group UK Limited Precision 21 Ltd. Premier Foods RMA Group Co., Ltd. S5 Asia Limited Synectics Systems Group Limited Synerbyte Limited Thailand Privilege Card Co., Ltd Tremco Illbruck Ltd. Zaiwalla & Co LLP

Change of company name 1. AB World Foods Ltd. to AB World Foods Asia Ltd. 2. Asset World Corporation – TCC Hotel Asset Management to Asset World Corporation – Asset World Corp Public Company Limited

3. BudgetBusinessTravel.com to Budget Leisure Travel 4. Crowe Clark Whitehill LLP to Crowe UK. LLP 5. Fenix Signalling Ltd to Fenix Rail Systems Ltd. 6. John Michael Sofa Collections Co Ltd to Alexander and James Sofas 7. Penspen Services Limited to Penspen Limited 8. Ramada Plaza Bangkok Menam Riverside to Ramada Plaza by Wyndham Bangkok Menam Riverside 9. Swissotel Le Concorde Bangkok to Swissotel Bangkok Ratchada 10. Varee Chiang Mai School to Varee Chiang Mai International School Change of company representative 1. Amatara Wellness Resort from Mr. Eric Weber to Ms. Wipa Nareerak 2. AVANI Hua Hin Resort & Villas from Ms. Pawana Wongtarathip to Mr. Matthew Fryar 3. Bloomsbury International School Hatyai from Mr. Watchara Saisomboon to Mr. Andrew Elliott 4. Brighton College International School, Bangkok from Mr. David Tongue to Mrs. Vanessa Robitaille 5. Compass Skyview Hotel from Ms. Thitima Puttan to Mr. Numa Marcel Bertrand 6. DKSH (Thailand) Limited from Mr. Douglas Humphrey to Mr. Carl Johan Soderstjerna 7. dwp from Mr. Scott Whittaker to Mr. Philip Hannaford 8. Edge Worldwide Logistics (Thailand) Co.,Ltd. from Mr. Steve Henry to Mr. Leighton Gobbett 9. ISS Facility Service Co., Ltd from Mr. Carsten Hojlund to Mr. Worapong Padungkirtsakul 10. Lloyd’s Register Asia from Ms. Pornphan Sirisomrithikul to Mr. Anek Pongtongcharoen 11. Novotel Bangkok Ploenchit Sukhumvit from Mr. Jean-Louis Barc to Mr. Patrick Jenssen 12. The Landmark Bangkok from Mr. Douglas Glen to Mr. Francis Zimmerman 13. Wall Street English from Mr. Vincent Pourre to Mr. Julian Warden

Change of company address 1. Alexander and James Sofas Harindhorn Building

999/99 Moo 20, Soi Boonmeesab,

Bangplee-Tamru Road

Bangpleeyai, Bangplee

Samutprakarn 10540 2. dwp

Harindhorn Building

Level 2 54 North,

Sathorn Rd, Bang Rak

Bangkok 10500 3. GAT International Co., Ltd.

19/117 Soi Kubon 28,

Ramindra, Kannayao

Bangkok 10310 4. Ipsos Business Consulting

19th Floor Empire Tower,

1 South Sathorn Road,

Yannawa, Sathorn

Bangkok 10120 5. ISS Facility Service Co., Ltd

365/1 Phahonyothin Road,

Anusawaree, Bangkhen

Bangkok 10220 6. Rhenus Logistics Co., Ltd.

191/14 CTI Tower, 28th Floor

Rachadapisek Road, Klongtoey

Bangkok 10110 7. Sindicatum Sustainable Resources (Thailand) Limited

4201-4204, Floor 42 Exchange Tower

388 Sukhumvit Road, Klongtoey

Bangkok 10110

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65

FINAL WORD

Sinking feeling

By Dale Lawrence

T

he ‘little ships’ that helped to rescue more than 336,000 British and French troops from the beaches of Dunkirk during Operation Dynamo in 1940 are in danger of being sunk by meddling health and safety bureaucrats.

The UK’s Maritime Coastguard Agency wants to bring these boats into line with technical requirements for modern vessels. Media reports suggest that at least a dozen of the ‘little ships’ still operating on Britain’s waterways could be scrapped if the measures are approved.

Owners are stating that to meet the Agency’s demands would amount to

risk threatens the historic vessels that have low-lying saloons.

The historic Devon Belle was involved in Operation Dynamo in 1940.

‘financial suicide’. National Historic Ships UK, which represents such vessels, says the plans could result in high numbers of the boats being scrapped or left derelict. The requirement for all decking to be at a certain level above water to minimise flood

Brothers John and Danny Collier own three historic boats including the Princess Freda which took part in the Dunkirk evacuation. Danny Collier said that the modifications would cost at £250,000. “We have a strong emotional attachment to these boats but if these changes came in we would have to scrap them.”

Their Member of Parliament, the aptlynamed Sir Vince Cable, has entered the fray with the promise of support. He said that it would be ‘tragic if the unintended consequences of safety regulations put owners out of business.’

In the frame

Y

ou would expect Dame Glynis Breakwell, former University of Bath Vice Chancellor, to be keeping a low profile following her controversial departure from campus last year.

Dame Glynis resigned last year following an outcry over her £468,000 annual salary, an interest-free £31,489 car loan and rentfree accommodation in a luxury Georgian townhouse. She had also, conveniently, been a member of the university’s remuneration committee that awarded her controver-

sial pay increases totalling almost £200,000 over a period of just five years.

We now learn that the university paid more than £16,000 to commission an oil painting of Dame Glynis, subsequently unveiled by the Earl of Wessex (pictured right).

Students are, naturally, less than pleased at this latest example of profligacy and their union president Eve Alcock described the expense as a ‘huge insult to students’. A plaque to accompany the portrait of Dame Gly-

nis cost an additional £462 but the painting has since been removed from its place alongside other former university vice-chancellors.

And finally……..

B

A passengers stranded on the Caribbean island of St Lucia when their flight to London Gatwick was cancelled are claiming that they were allocated overnight

accommodation in a ‘house of ill repute’.

With cricket fans occupying rooms across the island, many hotels were full.

Media reports and social media posts claim that whilst the BA crew and some

passengers were lucky enough to get a hotel room, others were either sent to a brothel or left to sleep on the floor at the airport. The compensation claims could be very interesting.

The views and opinions expressed on this page by Editor Dale Lawrence are entirely personal and do not reflect official BCCT policy.

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