Professional Development Unit, Kuala Lumpur Public Workshop Schedule 2011 Fee (RM) INTERPERSONAL COMMUNICATION
Interpersonal Communication Skills Communicate with Confidence
PERSONAL PERFORMANCE
LEADERSHIP
CUSTOMER SERVICE
TEAMWORK AND TEAM BUILDING SKILLS FOR ACADEMIC STUDY
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEPT
OCT
NOV
1280
23-24
21-22
9-10
Effective Presentation Skills
1280 1280
Effective Negotiation Skills
1280
Effective Public Speaking
1280
31
730
11
18-19
16-17
16-17 26-27
22-23 19-20
12-13
12-13 1
730
Speaking for Success: B1
730
2
5
8
Speaking for Success: B2
730
2
5
8
1120 1120
Effective Business Reports
1120
Technical Report Writing
1120
13
29-30 8-9 18
640
17 25-26
Fine Tuning: Writing Skills for Managers
1120
5-6
640 730
Creativity and Problem Solving in the Workplace
730
Essential Skills for Managers I
1280
Essential Skills for Managers II
1280
Coaching, Counselling & Mentoring
1280
Train the Trainer
1280
Handling Difficult Colleagues and Customers
730
Customer Service Essentials for the Frontline
730
Effective Team Working Customised Teambuilding Event
2-3
9-10 13-14
12 17 24-25
16-17
10-11 13-14
19-20 20
12
2
14 27
3 24
22 6-7
18-19 13-14
13-14 22-23 14-15
8-9
23-24
1280
Customer-focussed Telephone Skills
20-21 4-5
27-28
640 1120
6-7 4-5
4-5
Grammar for Business
28-29
29-30 5-6
17-18
Proposals That Work
Time Management
25 23
Minutes of Meetings
Manage Your Work / Life Balance
2
13
730
Malaysian Cultural Training for Expatriates
Better Emails and Letters
19
19-20
Accent Neutralisation
Business Writing Essentials
DEC 6
21
Effective Presentation Skills: Premium Version
Making Meetings Work
WRITTEN COMMUNICATION
JAN
730
29-30
22
11 8
27 28 6
1
730 CALL US
IELTS Academic Module Preparation (1 day)
410*
IELTS Academic Module Preparation (3 days)
n/a**
IELTS Teacher Training
n/a**
Effective Academic Writing
n/a**
Effective English Grammar
n/a**
17
11
All dates are correct at the time of printing.
25
11
13
6
15
8
9
10
11
12
* At the British Council in Kuala Lumpur. ** For in-company and/or university training only.
Kuala Lumpur Ground Floor, West Block, Wisma Selangor Dredging, 142C Jalan Ampang, 50450 Kuala Lumpur Telephone: +60 (0)3 2723 7900 Fax: +60 (0)3 2713 6599 Email: kualalumpur.pdu@britishcouncil.org.my
www.britishcouncil.org.my