STUDENT SERVICES & POLICIES

FAQS STUDENT SERVICES & POLICIES

STUDENT SERVICES FAQ

What is the meal plan?

Freshmen and other students without kitchens may choose the Unlimited Meal Plan with either $700 annual Dining Dollars, or with $400 annual Dining Dollars. “Unlimited” means students may enter the Dining Hall as often as they wish throughout the day. Dining Dollars must be used by the end of each semester. Students with kitchens may select an Unlimited Meal Plan or the Weekly 11 (11 meal swipes per week with $400 annual Dining Dollars) or Weekly 7 (7 meals swipes per week with $350 annual Dining Dollars).

What are Raven Bucks and how are they used?

Raven Bucks work like a convenient debit system, using your Benedictine student ID card. At any time you may deposit funds onto the card (a minimum of $5 will start your account) and students can use use their Raven Bucks by swiping their ID card at many locations across campus. There are no fees to use Raven Bucks, and they don’t expire. Students may add Raven Bucks online before arriving on campus, using a credit card through a secure link on the Benedictine website. Once funds are deposited into the student’s Raven Bucks account, the student may use his or her Benedictine ID in many ways: at all dining locations across campus, at Rocky’s Copies or at WEPA printing kiosks, select vending machines, and the Raven Store.

How and when do students purchase textbooks?

Students may view their required textbooks by logging into RavenZone. Click “Virtual Bookstore” in the Quick Links. Students may opt to purchase books within the Virtual Bookstore or through another vendor. Some required books may not be available for purchase through other vendors. Be sure to use the required book’s ISBN # and edition when searching with alternate vendors. Textbooks are not available for purchase in the Raven Store.

What laundry, vending, and recreational services are available?

All residence halls are equipped with washing machines and dryers. The washing machines and dryers are free for residential students. Vending machines are in most hall lounges, along with a TV, and a kitchenette with a stove, oven, refrigerator, microwave, and sink. Other recreational areas on campus include outdoor grills, a hammocking area, sand volleyball, racquetball, ping-pong, pool tables, track, tennis, basketball, a weight room, and a recreation center.

What monetary transaction services are there on or near campus?

Atchison has several banks that offer financial services, including “student-priced” checking accounts. We highly recommend you visit with the banks and consider establishing an account; some community businesses will more quickly accept checks from students when the checks are drawn from a local bank account. A UMB Bank ATM machine is located on campus in the St. John Paul II Student Center and several others are located throughout the City of Atchison. The College Business Office issues student account bills as well as work-study payroll checks. Direct deposit of payroll checks has replaced issuance of paper checks. Direct deposit is available to both local and non-local banks and is highly encouraged for its overall convenience and security. The Business Office will cash personal checks for students in amounts under $50. For more information, call the Business Office at 913.360.7403.

What computer technology is available?

IT support for students consists of virus protection, Internet connectivity, email support, Blackboard Tech Support, Ravenzone Tech Support as well as login and password issues. The campus network provides connectivity for all offices, residence hall rooms, and computer labs. The on-campus help desk service provides assistance and answers for all Benedictine-

owned computers, network problems, and questions. The help desk assists students as time permits and only provides limited repair and support options. Access to Internet service is available in all residence halls through either an Ethernet connection or WiFi connection. Benedictine College provides wireless network access inside all residence halls and academic buildings. Internet access is available to all students from the computer labs located in the Library, Westerman Hall, and Cray Seaberg Hall.

Do my devices need to be registered?

All devices that connect to the Benedictine College network must be registered in order to access the internet. Device registration cannot be completed until a student arrives on campus. The first time you open an internet browser, a registration page will pop up. A student’s RavenZone username and password will be needed to register the device. If a new student is not automatically routed to the registration page, please visit https://bcbns.benedictine.edu/registration.

DINING SERVICES

Dining on campus is a quintessential part of the overall college experience. Spend time over breakfast, lunch, or dinner with friends, professors, or classmates. Grab a cup of coffee or simply stop in to relax or study. For nutrition information about meal plans, locations, hours, and menus visit Benedictine.campusdish.com.

Please reach out to our Dining Services Director in the Dining Hall to discuss dietary restrictions that require assistance.

Benedetto’s (Cray Seaberg Hall) This restaurant offers build-your-own burritos or bowls, featuring a variety of proteins and toppings, near the Mother Teresa Center, McDonald Hall, Cray Seaberg Hall, and St. Michael Hall.

The Dining Hall

The Dining Hall offers an all-you-can-eat buffet style meal, a deli station, large salad bar, and “As You Like It” Expo stations.

Café ’62 (Ferrell Academic Center) Curb your coffee craving and more at Cafe ’62 with items ranging from a full line of drinks to sandwiches and pastries.

Convenience Store (St. John Paul II Student Center) Quickly and conveniently pick up a salad or a sandwich, fruit, milk, snacks, to-go beverages and more. Other convenience items are also available – such as laundry detergent, school supplies, toiletries, and paper products.

Late Night (The Haverty Center) On a regular basis, students may grab a late night snack in the Raven Roost for study break or an opportunity to enjoy the company of other students.

Holy Grounds (The Haverty Center) This student-run coffee shop offers a wide variety of drinks including coffees, lattes, and smoothies.

STUDENT ACTIVITIES

St. John Paul II Student Center 913.360.7500 Monday - Friday, 8:00 a.m. - 5:00 p.m.

The Office of Student Activities oversees extracurricular organizations and events, including the Campus Activities Board (CAB), Student Government Association (SGA), International Student Ambassadors (ISA), and Orientation programs.

The office also organizes Family Weekend, Homecoming, HER Weekend, Mother-Son/FatherDaughter Banquet, Springfest, Li Sibs Weekend, and oversees more than 50 clubs and organizations.

Learn more: Benedictine.edu/student-life

STUDENT SUCCESS CENTER

Located adjacent to the Dining Hall / 913.360.7576 Monday–Thursday: 8:00 a.m. - 10:00 p.m., Friday: 8:00 a.m. - 5:00 p.m.

The Student Success Center is designed to provide a central location for support and enrichment to help students reach their academic and professional goals. Contact us for information about free peer tutoring, learning accommodations for students with special needs, internships, résumé writing, interviewing, career exploration, graduate school preparation, premier scholarship opportunities, and much more.

Learn more: Benedictine.edu/academics/success

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COLLEGE MINISTRY

St. John Paul II Student Union / 913.360.7655 / Monday - Friday: 8:00 a.m. - 5:00 p.m.

College Ministry forms students, faculty, and staff in the Gospel of Jesus Christ through the sacraments, Scripture, spiritual formation, and the social mission of the Catholic Church. We offer opportunities to attend Mass, Confession, Eucharistic adoration, retreats, mission trips, pilgrimages, outreach, non-Catholic services, sacramental preparation, and vocation discernment.

Mass (Abbey Church)

Sunday

8:00 a.m. Extraordinary Form 10:00 a.m. 8:00 p.m.

Weekdays

12:10 p.m. Mon-Fri 5:30 p.m. Mon-Fri

Saturday

12:10 p.m. 4:00 p.m. Vigil for Sunday Confession (Abbey Church)

Sunday

9:00-9:50 a.m. 7:00-7:50 p.m.

Weekdays

4:00-4:50 p.m.

Saturday

3:00-3:50 p.m.

Adoration Weekdays

12:00-9:00 p.m. St. Martin’s Chapel

Saturday

7:00-8:00 p.m. Abbey Church

Perpetual

St. Benedict’s Parish Church on campus

THE COUNSELING CENTER

1201 N. Second St. / 913.360.7621 / Monday - Friday: 8:30 a.m. - 5:00 p.m.

The Counseling Center supports students in their psychological, personal, and social well-being, and is staffed by licensed mental health professionals. Services are free to students and are strictly confidential. Personal counseling through the Counseling Center is intended generally to assist students and staff in solving concerns of a short-term nature. Referrals to other community practitioners may be made for intensive and/or long-term psychological assistance.

Complete a Counseling Request Form Benedictine.edu/student-life/health/counseling-center

STUDENT HEALTH CENTER

1301 N. 3rd Street / 913.360.7117 / Monday - Friday: 9:00 a.m. - 4:00 p.m.

A registered nurse and a nurse practitioner staff the Student Health Center on a part-time basis to assist students with health needs. All student health services are free to students and are strictly confidential.

Student Health Form Reminder All new students are required to complete health forms

prior to arriving on campus. Health form information for New Student-Athletes and all other New Students is available at Benedictine.edu/student-life/health/policies.

• New Student-Athletes complete their athlete-specific health forms online and bring immunization records to move-in. • All other New Students download and complete their health forms (including immunization records) and submit them via email to Janet Adrian (jadrian@benedictine.edu) or via mail to: Student Health Services, Janet Adrian, RN,

BSN, 1020 N. 2nd Street, Atchison, KS 66002

THE RAVEN STORE

First Floor of the Haverty Center / 913.360.7448 Monday - Friday: 9:00 a.m. - 4:00 p.m. Thursday: 9:00 a.m. - 6:00 p.m. Saturday: 11:00 a.m. - 3:00 p.m.

The Raven Store is your official supplier of Benedictine College spirit gear, school supplies, faith merchandise, and more. Shop 24/7 online at benedictineravenstore. com. Students will find some necessities at the Raven Store, including Blue Books (required by some professors), greeting cards, devotional items, gifts, and essentials, such as office supplies and some basic over-the-counter medications.

Follow The Raven Store on social media

@bendictineravenstore @theravenstore

COMMUNICATING WHILE AT COLLEGE

Your New Email Address

You will be assigned a new email address with the @ravens.benedictine.edu domain. It is extremely important that you check this email inbox daily throughout the year, between semesters and over the summer; students are expected to communicate with faculty, staff, and other students via this email address. The majority of information will be communicated to you via your college-assigned account while you are a student. You have the option of forwarding your Benedictine email to your personal email account if you prefer.

Your New Mailing Address

Your mailing address will remain the same while a resident on campus. New students receive a specific mailbox number (not a P. O. Box number). Once assigned a number, ask family and friends to include your box number when sending mail, using the following format:

Student Name (First &Last) Box ____ 1020 N 2nd St. Atchison, KS 66002

Mailboxes/Packages

Student mailboxes are located in the St. John Paul II Student Center. You may ship or have items shipped to Benedictine College. Note that packages are not shipped to residence hall rooms; students are responsible for picking up all packages at Rocky’s Copies, located in the lower level of the Library.

BILLING

St. Benedict Hall, 3rd Floor / Monday - Friday: 8:30 a.m. - 4:30 p.m. Bursar: Becky Miller, 913.360.7410 / Student Billing Specialist: Diane Schletzbaum, 913.360.7407 Student Collections Specialist: Laura Hammersmith, 913.360.7405 / Cashier: Megan Crowley, 913.360.7403

Tuition Due Date is January 1

Please settle your balance or set up a tuition payment plan by this date. If you have questions about your financial aid or account balance, please call us now; resolving questions now allows you to bypass visiting with our office on movein weekend. Our webpage also has information explaining payment details; please see Benedictine.edu/billing. If you use a credit card, there is a convenience fee retained by the credit card processor of 2.85% assessed on each transaction. If you still have an unpaid balance without a payment plan as of January 3, your account will be placed on a Business Office Hold. Holds prevent you from adding or dropping classes, or from seeing your transcript in RavenZone. Please contact us if you will not be able to meet payment deadlines.

Authorized Users on Your Account

Are there parents/guardians/other trusted adults in your life you want to be able to talk with us in Student Billing, as well as the Financial Aid Office at Benedictine College, about your financial information at Benedictine? Please enroll them as “Authorized Users” so our two offices have your permission to discuss your financial situation with these adults in your life, as well as sending them email communications about your bill. Have questions about how to enroll them? Please go to Benedictine.edu/billing. Once on the Student Billing page, please read the link “How to access RavenZone Student Billing.”

Student Refunds

Some students borrow more money than needed for tuition and fees, and are expecting a refund. For those who have a credit balance on their student account as of January 14, 2022, the first refund dates are as follows: • Electronic Refund Friday, January 21, 2022 • Paper check Refund Monday, January 24, 2022 – mailed to your home address Refunds will be processed weekly after the dates above. Sign up for eRefund through your RavenZone account – directly to your bank account; this is easier than a paper check. By choosing eRefunds, you will have access to your funds up to a week earlier than a paper check. Use your refund to obtain a Book Voucher to purchase textbooks from the college’s Virtual Bookstore. Contact Student Billing to find out how.

CAMPUS SECURITY

IT/Operations Building (215 M. Street) / 913.360.8888

The Benedictine Security Department is committed to ensuring the safety and welfare of students, faculty, staff, and visitors 24 hours a day. Contracting with Allied Barton, a private security firm, the department’s goal is to provide a safe environment where all members of the Benedictine community may learn, live, teach, and work.

Raven Alerts

Benedictine College has implemented the Raven Alert, an emergency messaging system, to communicate with the internal community in the event of emergencies. Have your student email and password? Sign up at

getrave.com/login/benedictine.