SERVICES • Starting • Technical Service • Education • Maintenance
TECHNICAL SERVICE Ever-closer where the need arises Technical assistance: Continuous market evolution favours companies that manage to achieve increasingly high standards of quality and performance, increasing your competitiveness. This is why BDF offers you assistance in developing a system to manage quality and performance, increasing your competitiveness. Our assistance changes according to your demands: an approach that goes beyond the mere supply of a service to assure a responsible, ongoing partnership. Your Objectives are our objectives, too.
Customer Care: Our mission is to check the level of satisfaction with our services. We are committed to devoting the utmost care and attention to you, the customer, offering expertise and professionalism to meet any requirement. A team of specialists is at hand to: • Solve any problem, • Come up with new production solutions, which are checked and put to the customer; • Advise you on activities intended to improve your human resources and your systems. After sales Service: A customized service consisting in constant assistance and upgrading of system being used. For us, gaining familiarity with yours expectations and gauging your satisfaction is actually the best way to develop a genuine relationship of trust.
SERVICES
STARTING Shifting your productivity into higher gear System Starting Assistance and Advice BDF wants to be the sole counterpart for all companies willing to avail of a complete and flexible offer. All the solutions and services offered by BDF during the design and implementation of a Complete engineering with a complete automated process of the control system actually concern strategic and fundamental activities which are vital for the success of the final result.
We offered tailored solutions and a complete, customized technical package for: • Planning of works • Supervision of works • Plant engineering • System starting • Line configuration and production setup
EDUCATION Training the key to competitiveness Specialization Training Technical training is an integral part of our services and is designed to allow our customer to acquire self-sufficiency. Courses are tailored to the individuals and consolidate their ability to run and optimize the plant’s production processes, to locate and solve problems promptly and perform correct maintenance.
Training activity is set on different levels depending on actual needs: • System Operation and Setup • Training of mechanical technicians • Training of electronic technicians The Courses, held by qualified trainers, can be held wherever they are needed.
MAINTENANCE Less costs more guarantees Our personnel work alongside your maintenance staff at the scheduled intervals and in response to emergency call-outs. Keeping your plant at peak efficiency is the goal towards which the BDF maintenance team strives. You can take advantage of routine, repair and preventive maintenance contracts, which provide for testing and maintenance, while we also check the general state of efficiency and determine what potential upgrades could be introduced.
BDF also gives you the option of taking out a schedule maintenance contact. that way we can arrange broader assistance periods, predetermined maintenance intervals and response times, helping you to take advantages of planned machine downtime and keep maintenance costs down through better management.
BDF in the world
companies representative offices
MOSCOW
MÜNCHEN
SHANGHAI MEXICO CITY
foshan
BDF CZECH
BUENOS AIRES
MCR SYSTEMS
BDF
BDF SERVIS
TDE MACNO
www.bdf.it BDF INDUSTRIES S.p.A. - Head Office and Sales Department Via dell’Industria, 40 - 36100 Vicenza - Italy phone +39 0444.286.100 - fax +39 0444.286.299 - e-mail: bdf@bdf.it BDF SERVIS D.o.o. - Service Department Hum Na Sutli, 107/4 - 49231 Hum Na Sutli - Croatia phone +385 49.382.222 - fax +385 49.382.210 - e-mail: bdf@bdf-servis.hr
studiobrand.it
GTECH