Why so many contingent workforce programs choose Beeline

They are there for us. They always pick up the phone. They always reply to our emails. When we ask for the smallest thing, they take care of it for us. They are really forward thinking, they keep us involved, and it’s a partnership between the two of us. Our culture is so important to us, and people are the main driver of that, and I feel like it’s the same for Beeline. It’s the people that we work with over there that make it so great.

Program Manager

Fortune 500 U.S. airline client

Executive summary

For organizations evaluating contingent workforce management technology, selecting a vendor management system (VMS) provider is more complex than simply choosing a software toolset. As technology options continue to evolve, selecting the right provider very often means choosing between philosophies as well as feature sets and functionality.

This guide outlines six reasons why Beeline's approach to external workforce technology consistently delivers superior results for its global clients.concern for extended workforce program owners

How extended workforce programs have changed

Twenty years ago, the primary concern for extended workforce program owners was minimize the cost of external labor, most of which was then provided by temporary staffing agencies, often called “staffing vendors.” To control these costs, businesses adopted technology known as VMS.

Today’s extended workforce programs are much more strategic. While cost control is still important, the primary focus now is to deliver the talent your organization needs to achieve your strategic goals. Conventional VMS solutions have not kept up with this strategic shift. This is why Beeline expanded to an extended workforce platform and offers solutions specifically designed to address the needs of external workforce programs.

benefits only Beeline can provide 6

Two decades of innovation

Beeline has more than 20 years of experience as a top-tier global provider of extended workforce management technology. Beeline continuously works to modernize and improve the user experience in the technology by simplifying complex processes and making the system more intuitive and easier to use.

We listen intensely to customers, see the trends in the industry, and understand businesses' changing needs so we can evolve our technology for optimal effectiveness and relevance.

We value customer engagement. More than 35% of our product innovations result directly from customer suggestions and 100% of these innovations are created with direct client involvement.

Contingent workforce data

Beeline has decades of contingent workforce data, which can enhance a program with valuable insights. This includes transactional data, market data, and industry data that can be used to benchmark your program and measure your contributions to your organization’s success.

With Beeline’s interactive visual analytics for contingent workforce management, you can analyze and comprehend data through dynamic charts, customized to display the information in a way that is the most relevant for you.

You can quickly view trends, outliers, and patterns to simplify your complex decisions.

Client-first commitment

Contingent workforce program owners need a provider who will listen to their needs and provide a hands-on, consultative approach to enable better program outcomes. They also need a service and support team with the right experience and expertise to help them avoid challenges and setbacks.

Over 48% of Beeline’s staff is dedicated to client-facing roles that contribute directly to customer success. Beeline clients are assigned dedicated operational support resources and a client relationship manager, 75% of whom have previous extended workforce program management, consulting, or MSP experience. This setup ensures strategic guidance and consultation. It is our mission to work with you— collaboratively and responsively—to see that you get everything you need to realize the full value of your system.

How extended workforce programs have changed

6 benefits only Beeline can provide

1.Two decades of innovation

2.Contingent workforce data

3. Client-first commitment

4. Contingent talent focus

5. Customer-centric culture

6. Customer training and certification About Beeline

Contingent talent focus

One hundred percent of Beeline’s technology is built to manage the extended workforce and to integrate this data with other client systems. We provide both global support and the expertise to manage all categories of contingent talent, including complex high-volume, shift-based labor.

We never stop innovating our workforce solutions to give our customers a competitive edge.

Industry analysts frequently tout Beeline as the best in the business when it comes to data analytics and reporting capabilities, the ability to integrate into a variety of client systems, understanding of global program management, and commitment to innovation.

How extended workforce programs have changed

6 benefits only Beeline can provide

1.Two decades of innovation

2.Contingent workforce data

3. Client-first commitment

4. Contingent talent focus

5. Customer-centric culture

6. Customer training and certification About Beeline

Customer-centric culture

Beeline clients place a high value on partnership. They want regular opportunities to engage with us, seek multiple ways to influence our shared future, and crave the chance to interact with their peers. To achieve these goals, Beeline focuses on making the customer experience productive and rewarding.

Our Customer Success program includes a variety of listening programs, customer-focused events, a client advisory board, and other collaborative avenues for our clients to interact. Some of the ways our clients can engage with Beeline and each other include:

— Annual conferences and industry events

—

Beeline Client Advisory Board

Regional networking groups

Focus groups

Voice of the Customer program

Online interactive Beeline Community

Sprint reviews

We made the decision to move forward with Beeline because we were confident we would get the global experience of a best-in-class VMS without losing the customer support and focus you would get from a smaller organization. I'm happy to say that is exactly what we received.

Director, Talent Acquisition Global Life Science and Clinical Research Pioneer

How extended workforce programs have changed

6 benefits only Beeline can provide

1.Two decades of innovation

2.Contingent workforce data

3. Client-first commitment

4. Contingent talent focus 5. Customer-centric culture 6. Customer training and certification

Beeline 16

Customer training and certification

Training is a key factor in successful program adoption. Every organization has unique training needs, and we place a high degree of emphasis on both initial and ongoing education for our clients. Our approach to training is unique because it focuses on creating a more meaningful end-user experience.

Beeline offers both online and on-site/hands-on training for our customers We offer training for the different phases of your program lifecycle and our blended learning approach facilitates collaborative change management and a smooth introduction to Beeline technology. This includes making sure your team understands the system’s functionality and the most effective way to use it to meet your specific needs.

Managing a contingent workforce program does not mean you have to manage it alone. Selecting a true technology partner for your program is an important step in your journey to success.

At Beeline, we know what effective contingent workforce programs need: a technology partner who will be with you every step of the way.

Beeline can help you reduce risk, optimize cost savings, improve process efficiency, and upgrade performance. Additionally, Beeline enhances compliance and demonstrates your program's value to stakeholders by delivering the non-employee talent your business needs.

How extended workforce programs have changed

6 benefits only Beeline can provide

1.Two decades of innovation

2.Contingent workforce data

3. Client-first commitment

4. Contingent talent focus

5. Customer-centric culture

6. Customer training and certification About Beeline 19

About Beeline

For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce. Beeline Extended Workforce Platform gives companies the visibility needed to mitigate risk, achieve cost savings, and meet dynamic business needs. With tailored solutions that solely focus on the complexities of the extended workforce, clients leverage Beeline products that fit their unique requirements. Through thousands of integrations, clients can connect their extended workforce data from all technology stacks, including major procurement and HR systems. Join the list of renowned brands benefiting from Beeline’s deeply seasoned experts, collaborative innovation, and industry-leading partner network.

Explore more at beeline.com

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Why so many contingent workforce programs choose Beeline