Franchise Booklet Australia

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I was once asked to explain in several key words what has made The Drug Detection Agency (TDDA) such a successful business opportunity. This is what I said and still believe today: “ fresh, dynamic, vibrant, exciting, rewarding, interesting and without doubt, game changers.� I also know that being part of The Drug Detection Agency you will play a strong part in making a positive difference to society. This, accompanied with the people who share the same passion and values, is what has made The Drug Detection Agency the success it is today. Yes, this is a franchised business and yes there are strict policies, procedures and systems to follow, however always remember this is what separates us from our


competitors; consistency and quality. This is why TDDA is often referred to as ‘The Industry Leaders’ and ‘First Movers’. As an organisation we are strongly focused on quality and R&D and can adapt and roll out new services, technology and/or products with precision and ease. Experience counts for everything and The Drug Detection Agency is a mature organisation. Our brand is well positioned in the market place and our values create many opportunities for us as an organisation and a market leader. Being part of TDDA and working together is an exciting journey to become part of our growing global brand in ‘Creating Drug-Free Environments’.

Kirk Hardy Founder THE DRUG DETECTION AGENCY




OUR VISION • CREATING DRUG-FREE ENVIRONMENTS

OUR DNA • Taking ownership with no excuses • Straight up, straight forward, no short cuts • Defining excellence through innovation, market leadership and integrity • Creating positive change in people’s lives • People like us

“Quality means doing it right when no one is looking.” Henry Ford


TDDA is a network of Franchisees, who provide policy development, education programs and mobile on-site drug and alcohol screening designed to ensure safer workplaces across all Australian states. Illicit drug use is the fastest growing health and safety issue in the Australian workplace. TDDA works with businesses to provide solutions in the workplace in relation to the risks of drugs and alcohol. TDDA and its team are passionate about what we do. Our Franchisees provide a quality, efficient and comprehensive mobile service clients can reply upon 24/7. We recruit people who share the TDDA values and integrity and want to be part of a fast growing brand while enjoying the independence of owning your own business. Franchisees are tenacious and adaptable and have an absolute commitment to the TDDA brand and to proven operational and reporting procedures. Franchisees come from a variety of backgrounds. You don’t need to have experience in the drug-testing field. Business experience is an advantage, however our comprehensive training and mentoring ensures you gain the skills required to be competent to grow and manage your Franchise. TDDA Franchisees are passionate about ‘Creating Drug-Free Environments’ and live our values in a high-growth business environment.


WHY CHOOSE TDDA? TDDA offers an opportunity to develop and run your own business with the brand, expertise and support of the TDDA network in both Australia and New Zealand. No experience in the drug testing field is required. TDDA is a people-to-people based business and our Franchisees come from a variety of backgrounds.

TDDA Franchisees benefit from: • A high-growth industry at the forefront of workplace safety • A proven business model with major growth potential • An exclusive, clearly defined territory to build your own business • Comprehensive training in business, operational and compliance areas • The latest R&D in our industry providing your business at all times with the latest knowledge and quality equipment that keeps TDDA ahead of the competition

• National and international client referrals from members of the TDDA group • Hands-on involvement in international strategic meetings and conferences • Business Development Manager who assists in attaining clients in your territory • Low entry costs with low overheads


TDDA SERVICES Through the delivery of our extensive services, TDDA is the complete solution provider for our clients, enhancing workplace and community safety. TDDA’s services offer superior methodology, an adaptable attitude, internationally recognised standards of quality and a broad range of services.

• Review existing Drug & Alcohol policy documents

• Mobile urine drug testing services

• Create new Drug & Alcohol policy documents

• Mobile oral fluid drug testing services

• Provide expert advice for clients during any drug and alcohol policy consultation processes

• Mobile alcohol testing services

• Access to expert legal advice in relation to workplace health and safety (WHS) issues • Provide advanced management awareness workshops

• Mobile synthetic cannabis and designer drug testing services • Pre-employment hair drug testing services

• Provide employee education training

• Pre-purchase, post-tenancy and motel unit property screening services for methamphetamine residue

• Deliver clandestine lab detection presentations

• Deliver community and school presentations

• 24/7 on-site drug and alcohol testing services

“Government and community organisations report the use and abuse of illicit drugs is a social, legal and health issue that exceeds an annual cost to Australia of A$6.7 billion.” The Australian Drug Law Reform Foundation The Australian Drug Law Reform Foundation.


Lost workplace productivity is estimated at A$5.2 billion.

The Australian Drug Foundation

YOUR INVESTMENT A TDDA franchise requires initial investment of circa $150,000 This includes: • Five-year Franchise Agreement for your exclusive territory with a right of renewal for a further five years • Technology, business management, customer service and compliance training through our comprehensive 100-day Training Program

• Business development support • Inter-state client referrals • On-site training and set-up support • Brand guidelines and marketing support

• Extensive on-site operational training and testing

• Group purchasing and marketing power

• IT training

• Regular conferences with state and global support staff and Franchisees

• Operations manuals • Start-up equipment

In addition to the initial investment you will need to allow for the cost of a custom-fitted TDDA van and you will also require some working capital to cover the first few months of your business.


OUR 100-DAY TRAINING PROGRAM This is a serious business and we take the training of our people seriously. TDDA has developed a comprehensive, structured 100-day training program for all Franchisees. This ensures each Franchisee is confident and competent in all facets of the business. The 100-day training program is compulsory and is provided by the Master Franchisee and includes • Training in policy development

• Certified training in all forms of sample collection

• Client management and employee training

• Methamphetamine detection services

• Use of the TDDA IT system • Business and financial planning

• Practical experience in the shop window through on-site workplace testing

• Understanding clients and the market

• Training in an existing operating Franchise

• Business development and marketing

• Guidance in selecting location and operation of office

• Sales training

• Guidance in employment recruitment

At the early stage of development TDDA provides support staff to accompany new Franchisees on initial site visits and client presentation. On-going training is also available throughout the term of your Franchise Agreement.


WHAT OUR FRANCHISEES SAY ABOUT US I see TDDA as much more than just a franchise business. Yes, it has positive effects in the workplace which are tangible on various levels, but we can also assist people who may need help with an issue in their lives. I wanted a business that was still going to be floating my boat in 4, 5 or 6 years down the track. I can’t think of another business opportunity that could offer that. I’m proud to be the first franchisee of TDDA in the state of Victoria. ROB FORAN - DANDENONG NORTH TDDA provides me with a fantastic opportunity to make a difference. Companies have used our services to improve operational efficiency and enhance health and safety performance. TDDA’s delivery of education, pre-employment and on site testing, management training and support is a winning formula and one that I am proud to be associated with. Clients get great support from us, these relationships have the phone ringing red hot. We see peoples lives changed. MARIA TEMPLEMAN - WELLINGTON The big drive for me is making a difference, and with that comes the benefit of financial security for my family. The hard yards you put in has you reaping the rewards. RUSSELL SCOTT - CHRISTCHURCH What sets TDDA apart from other operators in the market is the integrity, inclusiveness, innovation and commitment to service consistency. BRYCE DICK - NSW Since joining TDDA in 2009 a strong bond has formed and we continue to liaise and receive immense support. TDDA are pioneers in an exciting industry that is continually evolving. We continually strive to upskill ourselves and our staff to compliment the support that we receive. TANIA MARTIN - HAWKES BAY/TAUPO


WORKING TOGETHER Franchising is a great way to join a successful brand while enjoying the freedom of owning your own business. Through a thriving network of Franchisees, TDDA will continue to grow. Together we can serve more clients, increase public awareness around the risks of drugs and alcohol by providing health and safety solutions and making a real difference in the workplace. On our website there is a ‘Discovery Tour’ that will take you through the TDDA business and the opportunities. To discuss the TDDA opportunity I invite you to contact me.

Glenn Dobson International Franchise Manager glenn.dobson@tdda.com +64 21 917 148 www.tdda.com



FRANCHISEE TERRITORIES Territories are available in all states of Australia. Owning your own territory provides certainty of job ownership within your territory to: • Provide services to businesses and individuals within your territory • Establish mobile testing facilities • Develop and market your business • Conduct testing through referrals from TDDA Business Development Managers • Conduct testing through referrals from other Franchisees both in Australia and New Zealand • Establish training and education programs • Methamphetamine detection (MD) testing TDDA is a supplier to both national and multi-national companies. Franchisees benefit from referrals within the group. Where large companies require extensive testing at short notice, neighbouring Franchisees can work together outside their territory to service that client. All Franchisees share the benefits on a job-by-job basis. Working as national, state and local teams distinguishes TDDA from other businesses. This is a competitive advantage as large clients demand multi-state and national capability.


OUR CONTACTS Glenn Dobson International Franchise Manager Cellphone +64 21 917 148 glenn.dobson@tdda.com www.tdda.com

Follow us on:

Bryce Dick Managing Director (NSW) Cellphone +61 405 119 465 bryce.dick@tdda.com

Glen Dittmann Managing Director (QLD) Cellphone +61 408 721 565 glen.dittmann@tdda.com


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