Connectivity

Why are businesses still choosing large corporates

instead of local businesses

The telecommunication

industry, despite disruption throughout the pandemic, is still generating revenue of over £31 billion pounds in the UK alone. The move to remote and hybrid working, has accelerated the reinvention of services, with businesses having to make rapid decisions, including changing their business models and technology platforms just to manage.

The demand for high-speed connectivity, value-added managed services as well as mobile subscribers – are all contributing to the market growth. What is very apparent, is that technology was (and is) front-and-centre to enable businesses to run efficiently and effectively. And that isn’t going to change any time soon.

After a difficult few years for local businesses, it’s interesting, that many are still choosing large telecommunication providers to run their services. But why? Is it the large marketing campaigns and brand association? Or are purchases driven by low upfront monthly costs, instead of looking at the cost of the full-term contract, for example?

Large telecommunication companies often manage customers with a ‘one-size-fitsall’ approach, whereas local businesses are commercially competitive, contractually flexible, provide better service and give back to the local community. The more local businesses grow, the more local people they can employ and the more money they can invest back into the community.

Simon Pickering, Managing Director of dbfb a leading communications provider in East and West Midlands says, “By choosing local businesses as your providers, you’re supporting your local economy more than you probably realise. When businesses choose us, we can continue to reinvest back into the local community, whether that’s through, hiring and creating job

opportunities, contributing to local charities such as Cynthia Spencer and The Hope Centre, or sponsoring local business networking events or sports clubs – it all helps boost the local economy.” Simon adds, “At the end of the day, we sell what large corporates do. But by choosing local, you’ll receive a more personalised and customised service. More and more businesses are making a ‘digital investment’, but still, some are choosing product silos from multiple large companies, instead of integrated solutions – resulting in disjointed customer service and higher operating costs. We can help fix that.” The integration of telecommunications and operating models are needed for profitable growth, and as more services shift to the cloud, now is a great time to start laying your platform foundations for you to keep building on.

To find out more about what dbfb do and how they can help you with your communication needs, or to take part in the report, contact discover@dbfb.co.uk, call 01604 673320 or visit dbfb.co.uk

❛❛By choosing local, you’ll receive

a more personalised and customised service. More and more businesses are making a ‘digital investment’, but still, some are choosing product silos from multiple large companies, instead of integrated solutions – resulting in disjointed customer service and higher operating costs.

We can help fix that.❜❜ dbfb are currently offering new customers an exclusive business connectivity offer to businesses in Coventry with UP TO 9 MONTHS FREE FULL FIBRE*, so now is a great time to get in touch. *Terms and conditions apply.

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All the speed your business needs.

01604 673320 | discover@dbfb.co.uk