Collaboration is key for business development and training consultancy

A business development and training consultancy is championing collaboration in 2025 as it is set to launch a host of new services in partnership with other complementary businesses.

Haynes Oliver, based in Bedworth, specialises in delivering bespoke management and leadership development training as well as building training software which directly links training priorities to commercial performance.

The business was launched by Dave Bownes, who has a background in automotive engineering and is now continuing to develop Haynes Oliver and its services through the power of collaboration.

One of its latest partnerships is with CXM Solutions, and the businesses are set to launch a new service to support automotive dealerships.

The service will specifically focus on enhancing aftersales departments, which are facing significant challenges including the impact of increasing popularity of Electric Vehicles (EVs) which do not require some of the most profitable aftersales products such as oil, filters, spark plugs, cam belts and alternator belts.

Haynes Oliver and CXM Solutions will work with dealerships to review the processes within their aftersales departments, including vehicle health checks, to ensure they are being performed comprehensively and opportunities are not missed.

They will also focus on workshop KPIs including the efficiency and productivity of technicians to identify areas for improvement.

Again, calling on Dave’s automotive expertise, Haynes Oliver has also partnered with Leading Results to develop e-learning around aftersales improvement for an industry leading name.

The businesses are set to develop and deliver a bespoke package of e-learning and consultancy work –something which they are also set to offer to others in the industry.

Finally, Haynes Oliver is collaborating with fellow Chamber member MidasDX and The Autumn Partnership to launch a service for businesses within any industry which are considering or already undergoing digital transformation.

The offering is in its early stages of development, but will see the businesses come together to offer a service which not only focuses on the process of digital transformation, but also includes people engagement and marketing.

Dave said: “It is clear that collaboration is extremely important for Haynes Oliver in 2025.

“One of our core services at Haynes Oliver is our award-winning leadership and management training, and this underpins the people development element that we bring to each of these collaborations.

“This year we will be focusing on growth and we anticipate expanding our team as more and more people look to take advantage of everything we have to offer.

“We’re also looking to expand our supplier list to ensure we are working with the very best businesses, all of which are based right here in the West Midlands.

“It is an extremely exciting time for DH Venues and we can’t wait to welcome more people to the incredible Drapers’ Hall.”

Coventry and Warwickshire Chamber of Commerce recently hosted a VIP Reception at Drapers’ Hall. Speaking about the venue, Chris Nagle, of the Chamber, said: “The team at Drapers’ Hall were exceptional - professional, attentive, and dedicated to ensuring every detail was flawlessly executed. The atmosphere was both elegant and inviting, creating a truly memorable experience for all who attended.

“The venue offers incredibly flexible options to meet the needs of any event, with a range of spaces available – from the glorious setting of the ballroom to smaller, intimate spaces and meeting rooms. I would highly recommend Drapers’ Hall Coventry.”

More information about Drapers’ Hall is available by visiting https://dhvenues.events/

“While each new service is at different stages, we’re extremely excited to launch the collaboration with CXM Solutions on April 1, and no it’s not a joke!

“The automotive sector is facing significant challenges, which sadly means that some automotive dealers are going to struggle.

“We want to support this sector to help ensure their aftersales departments are as profitable as possible to mitigate any risks, and it’s important that dealers act now to put themselves in the best possible position. I’d urge anyone wanting to find out more to get in touch.”

Further information about these projects as well as the wider services offered by Haynes Oliver is available by contacting contact@haynesoliver.com.

Chamber members are offered a discount of 10% on any of the support packages on offer.