Ltd

Who are you?

My name is Rona Tait. I own and manage TDS Commercial Ltd. I am also a supportive Chamber member and when my schedule allows, I come to a number of networking events.

What’s your business all about?

TDS Commercial Ltd is an independent commercial laundry, based in Isleworth. We specialise in servicing four and five star boutique hotels, beauty spas, exclusive private households and elite sports teams. We offer a linen hire service as well as a laundry service of client’s own goods.

Three words to describe yourself?

Ambitious, Resilient and Passionate

Ideal customer?

Three star plus hotels that require a high quality 100% reliable service. Elite sports teams. Customers that have unusual requirements. Our most unusual projects recently have included 25-yard table cloths with a very specific folding requirement. We now process these every week as they are used for State banquets. And anthem jackets for the RFU that are very creased but can’t be ironed with a hot iron. We have found a solution and the jackets look great, which of course they need to, as they are worn on the pitch while the anthems are being sung.

Biggest achievement?

Building a successful business and supportive environment for our staff.

Biggest gripe?

No support from the UK government for SME businesses to help navigate towards net zero.

Your inspiration?

My mum Professor Joyce Tait CBE, FRSE, FSRA, she is a multi-disciplined social scientist. Her achievements are too many to list here, but she is currently working with British Standards institute on achievable standards to help businesses achieve net zero. A goal I am determined TDS must reach.

Philosophy in business?

A work environment should be happy, supportive and safe for all staff. I believe if you create the right environment staff will thrive and will be better at their job.

Sporting hero?

Andy Murray, for his sheer dogged determination

Biggest tip for success?

Be honest with your clients and staff, work as hard as your team and always keep an eye on the financials.