Thinking Business December 2023

Page 31

BJF Group builds new safe space at Bovington Academy

The Bovington Academy ‘Listening Ear’ is a space where pupils can go to engage with an emotionally available adult, express themselves or simply relax and have some downtime during break times. It is crucial not only for the 70 per cent of children at Bovington Academy who are part of service families but also those whose parents are not in the military. For the children of service personnel, it is commonplace to move schools many times, even during primary school years, meaning that they may find resettling difficult. This, combined with the impact of their parent or parents being away from home and potentially deployed for long periods of time, means that

an extra level of pastoral care is often needed. This can also be hard for the friends of these children who have to cope with their friends leaving them when their families are relocated. When BJF Group heard about this project from the Garrison Welfare team, it was delighted, along with its supply chain partner O’Neill Construction, to offer the team’s time to complete the construction of a new, much improved space. Other contributors to the project provided monetary contributions as well as donations of materials and time and include Pinnacle Group, VIVO Defence Services, SSAFA, BFBS and Gavin Jones.

Lowry Stone, Head of Pastoral Care at Bovington Academy, said: “The new Listening Ear is an exciting project for us. “We’ve always dreamed of a space which acts as a place of safety away from the noise of the playground that offers our children somewhere to go and be quiet, where they will be listened to and where they can express themselves. “The Listening Ear allows us as a pastoral team to address the children’s worries because if we can do that, we can then help them learn.” The new space will open in September when the academic year starts. www.bjfgroup.co.uk

How your Christmas customer data can boost your 2024 sales

“It doesn’t need to scare you though – it’s your data and you can use it to market to those customers again for repeat sales or upsells.

Your sales ramp up at Christmas. You’re busy completing all your orders. You’re making sure all your customers are happy. You’re asking for reviews and user-generated content.

“They’ve bought from you once, so they might again – and reminding them that you are there is a good idea in what’s a very busy time of year. They might forget you in amongst all the gifts they are buying.

By the time Christmas comes, you’re ready for a festive tipple or treat because it’s been manic. But the work doesn’t end there, because now you have made all those wonderful sales, you need to make sure you get the value out of the customer data you have collected. And it’s perfectly legal under GDPR – as privacy expert Judith Andrews explains: “Since GDPR came in, businesses I speak to have been worried about using customer data – how much they use it, when

they can use it and what they can say to their customers. “Some clients have not used it at all, whilst one deleted everything – scared of the consequences of getting it wrong.

“As long as they have access to your privacy notice and it outlines what you will use their data for, then you are covered.” Judith is available for help and advice to ensure you are confident in collecting, storing and using your data, email: hello@businesstamer.co.uk

Members News

Gusbourne Harvest 2023 Across its Kent and Sussex sites, Gusbourne completed harvest 2023 on 10th October – and it’s the winemaker’s biggest crop to date. With phenomenal fruit – brought in under sunny skies – vintage 2023 is set to be superb, says Gusbourne. Their analysis of the grape bunches enabled the team to determine the perfect moment to begin picking, which this year was on 22nd September. Mary Bridges, Head Winemaker, says: “That spell of warm weather got the grapes into a great spot. We noticed amazing balance in the grapes when we tasted them off the vine: the sugar, the acid, the concentration of flavour, the structure and ripeness.” Aiming to hit this sweet spot with every bunch, the vineyard team used Mary’s data to dictate where to pick. This meant harvesting parcel by parcel, not vineyard by vineyard. The logistics were eyewatering, but “the team are incredibly experienced,” says Mary. Laura Rhys, Master Sommelier, has tasted both the fresh juice and some of the early ferments. “I’m feeling very positive about what I’ve tasted so far,” Laura says. “Across the different grape varieties, there’s already lovely expressiveness. I’ve just tasted the early ferments and they are delicious. I’m looking forward to blending – we’re going to see some very exciting wines.” They look forward to releasing this vintage in the years to come. In the meantime, you can visit their Kent vineyards to taste their current releases and to learn more about how they produce their award-winning, exclusively vintage wines. For more information, or to purchase any wines, visit gusbourne.com Thinking Business

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Thinking Business December 2023

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Nick Barker joins Avante Care & Support as Director of Quality

0
pages 50-51

Enhance Protect Connect

5min
pages 49-50

Kent Wellbeing Hub

3min
page 47

Benchmark marks its 30th birthday

2min
page 46

Quinn Estates wins Housebuilder award for supporting local skills growth at the ‘Oscars of Housebuilding’

1min
page 46

Customers just for Christmas!

8min
pages 39, 41-44

UK firms in the dark over regulatory avalanche for EU trade, says BCC research

5min
pages 36-39

Kent & Medway Local Skills Improvement Plan - the key points

4min
page 35

£5m+ Government investment

2min
page 34

Adonis Blue Spreads its Wings to support Biodiversity Net Gain

3min
pages 32-33

Gusbourne Harvest 2023

1min
page 31

How your Christmas customer data can boost your 2024 sales

1min
page 31

BJF Group builds new safe space at Bovington Academy

1min
page 31

How Building Information Modelling is revolutionising build projects

1min
page 30

Hempstead House Hotel & Spa achieves 4-Star Accreditation from AA Make the most of your Christmas sales by asking for reviews

2min
page 30

Why a 15-minute walk is so good for you

1min
pages 28-29

Tunbridge Wells: Kent’s Ultimate Work-Life Destination

1min
page 28

Media company explores new digital health care innovation

1min
page 27

Better health makes business sense

2min
pages 26-27

The value of workplace wellbeing in your organisation

3min
pages 24-25

IT’S ALL ABOUT THE PEOPLE… the development of an East Kent Colleges Group ‘People Charter’

2min
page 22

Celebrating Apprenticeship success at MidKent College

2min
pages 19-20

Kent’s property market is “capable of weathering the storm”

1min
page 18

A business is nothing without its people

2min
pages 16-17

How can an Outsourced Finance Director support your Business?

2min
page 15

Having an outsourced finance director could be your ACE card

2min
page 14

Four ways public relations will benefit your business

2min
page 13

Introduction to Bold Biz Coaching

1min
page 13

Universal Wellbeing Contract plans to combat loneliness

1min
page 12

Broomsticks offers an award winning finish on construction, refurb or fit-out projects

1min
page 12

Kent and Medway Business Summit returns in 2024

1min
page 11

Employers and students take part in MidKent College ZERO and Green Careers Fair

2min
page 11

Patrons meet at JV H.O.M.E

1min
page 10

Introducing Fabvisage Aesthetics, where beauty meets expertise

0
page 9

Act fast to claim tax rebate on French capital gains or income following change to post-Brexit law

1min
page 9

Rochester Scaffolding branches out into construction recruitment

3min
page 8

Resolutions – when to change and how

1min
page 8

Time for a FINANCIAL HEALTH CHECK?

3min
page 7

A Christmas that works for you and your family…

3min
pages 5-6

The house that Jo built

2min
page 4
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