Lunch & Learn Power Hour a success!

The West Cheshire & North Wales Chamber of Commerce held its second Lunch & Learn Power Hour on 12th October at Ramada Plaza Wrexham.

The one-hour session was sponsored and hosted by customer experience specialists, Insight6 North Wales, Chester, & The Wirral. Customer Experience Director, Rhian Anstey, hosted a fantastic interactive session that left attendees with many great strategies and ideas on how they can improve their customer experience process.

Rhian commented following the event: “Running the Lunch & Learn session for the Chamber was really enjoyable. It was great to have so many businesses attend and get involved in the session. We delved into the subject of elevating the customer experience, exploring the intricate paths of customer journey mapping and the transformative power of feedback.”

Lunch & Learn seeks to enhance the membership offer of the Chamber by giving members the chance to hear about interesting topics and take part in workshops that are sponsored & hosted by fellow members.

Jennifer Kennedy, Head of Membership at West Cheshire & North Wales Chamber of Commerce, added: “Lunch & Learn Power Hour was launched to add extra value to our Chamber membership by giving members a chance to grow their skills in key business areas. Following the success of the first session earlier this year, we were delighted to welcome Insight6 as a host. Thank you to Rhian for delivering a fascinating and interactive session that left fellow members with many insightful ways to improve their customer experience skills.”

To find out more about how Insight6 can support your business, visit their website or email enquiries@insight6.com.

If you are interested in sponsoring a Lunch & Learn Power Hour, please get in touch with us on 01244 669988 or email info@wcnwchamber.org.uk for more information.